First Impressions Matter

Presented by
Anubhav Ahuja
 “Average employee turnover was 4.2 years in 2018, down from 4.6 years in January 2014.
Today, the average person changes jobs ten to fifteen times (with an average of 12 job
changes) during his or her career. “
-BLS 2018

“Between 16-17 percent of the respondents left between the first week and the third
month of starting their new job.”

- SHRM Apr 2015

“The average annual voluntary attrition is 13.1 % for 2018-19. Highest attrition is reported by
retail sector. With e-commerce being at the top with 18.5%
- KPMG 2018-19 Survey
 ` ` `

Source: Aberdeen Group On-boarding Benchmark Index

 Recruit

Alumni Select

Employee
Lifecycle
Separate Onboard

Develop
Retain
 Pre-Onboarding Onboarding

• Phase between the offer letter • Phase starting from Day 1 till they are
acceptance and joining date assigned to their job function
• Inspire new hires during the uncertain • Typically involves tasks around
phase from offer acceptance till the day Date of Joining welcoming them, orientating them to the
of joining. It also reduces operational organization culture and services
overhead by automating administrative provisioning
and logistical tasks. • Time frames might vary from 1-2 days
• Provides opportunities for the new hire to couple of weeks covering Products /
to feel welcomed and valued, and to Skills training, mandatory trainings and
begin ramping up for Day 1. policies awareness

Compliance Culture Clarify Connect Educate Engage Enable Evaluate

 Deals with administrative cost of managing the compliance part of
Onboarding
Comply • Organizational forms
• Statutory Forms
• Access Authorizations

4C’s
Clarification refers to ensuring that employees understand their new
jobs and all related expectations.
Clarify • Questions and Doubts
• Job Description
• Roles and Responsibilities

Culture is a broad category that includes providing employees with

of Culture a sense of organizational norms— both formal and informal.
• Company Policies
• Organizational Hierarchy
Pre-Joining • Business Structure
Connection refers to the vital interpersonal relationships and information
Connect networks that new employees must establish.
• Assigning Mentor
• Assigning a buddy in HR and team
• FAQ’s
 • Keep the new hires engaged during their early days to ensure they feel
Engage •
connected with the enterprise culture and goals.
The engagement helps build trust with the organization

4E’s
• Very few new hires are productive straight out of their orientation.
They must unlearn a lot of old ways and learn the current ways of the
Educate organization.
• This learning journey is easy if the learning plan is structured and
measured frequently.

of Evaluate the new hire performance and provide regular coaching and
Evaluate feedback to accelerate performance. The employee should be assigned a
coach to help him/her develop their skills and
Onboarding meet their performance goals.

Enable the new hires to reach new heights faster. Organizations should enable
Enable them to focus on learning and acquiring skills for the job rather than filling
lengthy forms or waiting for that elusive desk or computer. Provisioning of
assets enables them to focus on their tasks.
 30 DAYS 90 DAYS
Be a sponge and absorb as much as Take a lead and start contributing for
possible. the role you were hired.

DAY 1 60 DAYS 1ST YEAR

Celebrate the Day. Be a contributor and start sharing your Continue to learn and deliver.
ideas about improvements. Celebrate success .

9/30/2018 9
• Airlines technology arm, and a Japanese IT/ITES company
• Challenges
– Weak employer branding and high offer drop ratio
– Multiple locations without a standardized onboarding process
– Delayed BG Verification process due to paper copy sharing
• Post MyJoining scenario
– Joining day process brought down from 1 day to 2 hours
– Offer drop ratio reduced by ~40% over 6 months, over 10,000+ hiring
– Integrated process for BG initiation and data transmission into HRMS

"There were savings achieved to the tune of 50% in terms of the manpower
required to complete the Onboarding process and also the time taken was
reduced from a couple of days to less than an hour."
 Reduce first day Reduce the
anxiety administrative cost of
Compliance Improved Onboarding
Performance

Improved Employee
Builds Loyalty and Retention
stops candidates from
second guessing

Clear understanding Reduce No-show rate

of performance after offer acceptance
expectations

Improved
Communication Improved Employer
Branding
Increased Faster
Hiring manager Productivity
satisfaction
Visit us at www.myjoining.in and register for a free
One week trial.
 REINVENT ONBOARDING

www.myjoining.in
https://www.linkedin.com/in/anubhavahuja/