7/27/2020 Terms of Use - Playrix

Terms of Use

Last modified: 14 August 2019

The terms of this agreement ("Terms of Use") govern the relationship between you and PLR Worldwide Sales Limited,
at the 4th floor, Red Oak North, South County Business Park, Leopardstown, Dublin 18 D18 X5K7, Ireland ("Playrix" or "
games, websites and related services (the "Service"), including all information, text, graphics, software, and services,
the services offered on it, downloading any software, or browsing the website, as well as by downloading any of Play
the following Terms of Use. If you do NOT agree to all these Terms of Use, please do NOT use this website and/or dow

Playrix is authorized to amend the Terms of Use at any time, with the amended Terms of Use effective as soon as they
most current Terms of Use to ensure that you are aware of all the terms and conditions regulating your use of this web

Playrix reserves the right to make changes to or update the content of the website and its games or the format thereo
reserves the right to terminate or restrict access to the website for any reason whatsoever at its sole discretion.

WARRANTIES AND DISCLAIMERS

ALL INFORMATION, SOFTWARE, AND SERVICES OFFERED ON THIS WEBSITE ARE PROVIDED "AS IS." PLAYRIX HEREBY E
KIND, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PLAYRIX MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY AS TO THE CONTENT, SEQUENCE, ACCURACY, TIM
INFORMATION, SOFTWARE, OR SERVICES. PLAYRIX MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY THAT T
BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED.

PLAYRIX ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION, SOFTWARE, OR SERVICES

IN NO CASE SHALL PLAYRIX BE HELD LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR IN
LIMITED TO, THOSE RESULTING FROM A LOSS OF BUSINESS, DATA, OR REVENUE; RELIANCE ON THE MATERIALS PRESE
ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF PLAYRIX INFORMATION) REGARDLESS OF
POSSIBILITY OF SUCH DAMAGES.

DOWNLOADING AND USING ANY OF THE SOFTWARE OR SERVICES OFFERED ON THE WEBSITE IS DONE AT YOUR OW
RESPONSIBLE FOR ALL DAMAGE TO YOUR DEVICE SYSTEM, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM SU

Copyright
Copyrights, trademarks, and all other proprietary rights shown in the content (including, but not limited to, software,
Playrix and protected by international copyright laws. You agree not to copy, republish, modify, download, distribute,
derivatives based on the site, its software, or its services except as expressly authorized herein. Except as otherwise p
and/or in the app stores may be reproduced or distributed in unmodified form for personal, non-commercial use only
limitation, distribution, reproduction, modification, display, or transmission, without the prior written consent of Playr
proprietary notices shall be retained on all reproductions.

Playrix disclaims all proprietary interests in its intellectual property rights other than its own. References to third-party
without warranty of any kind, either expressed or implied.

Online Purchasing
When conducting online purchases with Playrix.com, you must provide true, accurate, and complete information abo
payment. If you provide any personal or financial information that is untrue, inaccurate, or incomplete, or if Playrix has
information you provide is untrue, inaccurate, or incomplete, Playrix has the right to void related financial transactions
acquired via such transactions, and to refer to appropriate authorities the details of such incidents.

In-Game Currencies and Goods

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Playrix’s mobile and social games include virtual in-game currency (“Virtual Currency”), such as coins, cash, and/or di
in turn used to purchase virtual in-game items (“Virtual Items”). Please note that Playrix does not handle and is not res
Virtual Currency. All Virtual Currency transactions are handled by third-party e-commerce payment providers. By purc
by and agree to the third-party payment providers’ Terms of Use.

In addition to all third-party obligations, the following shall apply. In no way can Virtual Currency or Virtual Items be e
goods, other items, or services of monetary value. Transferring Virtual Currency or Virtual Items outside the Games is
or sell Virtual Currency or Virtual Items for real money or otherwise exchange Virtual Currency or Virtual Items for item

You also agree that all prices and sales of Virtual Currency and Virtual Items are final. Neither third-party payment pro
transactions except as provided in this Terms of Use. Please note that you only purchase a limited, revocable, non-tran
or Virtual Items, and you agree that you do not own them. In the event your account is limited, terminated, suspended
sole and absolute discretion, or if Playrix discontinues its Games, you forfeit any and all Virtual Currency and Virtual Ite
right to manage, regulate, control, modify, and/or eliminate Virtual Currency and/or Virtual Items as it sees fit and at
obligation to compensate you or anyone else for any resulting losses.

Refunds
If you give your account or payment details to someone else, appear to be abusing our policies, or don’t protect you
issue a refund.

In case of refund, payment processor's standard terms and conditions regarding refunds will apply. User refunds are e
product purchases.

Special refund regulation for Google Play

If the purchase isn’t what you expected, doesn’t work, or you don’t want it any more, you can:

. Request a refund on the Google Play website. If it’s less than 48 hours since you bought an app or made an in-ap
Google Play, or
. Get support from Playrix.
You should contact Playrix if:

You have a question about the Games.

You made an in-game purchase but it wasn’t delivered or isn’t working as you expected.
You want a refund and it’s more than 48 hours since you made the purchase. Please note that according to our ru
30 calendar days since you made the purchase. Each request for refund are subject to Playrix investigation. Refun
acceptable according to this Terms of Use.
How to find our contact information (for Google Play)

. Visit https://play.google.com/store.
. Browse or search for the Game.
. Locate and select the Game to open the detail page.
. Scroll down to the "Additional information" section.
. Review the contact information listed.
When you contact us, please, let us know:

The Game you’re using.

The issue you’re having. Such as "My in-app purchase didn’t come through," or "the app isn’t working properly w
The response you’d like. For example, mention whether you’d like help fixing the issue or would like a refund for
If your inquiry is about a problem with a purchase you made, you should expect a response within three business day
concerns stated to be urgent by Google.

Special refund regulation for AppStore

You can report to Apple a problem with any purchase that you've made using the link http://reportaproblem.apple.co
unreasonably delay delivery the Game, your exclusive and sole remedy is either replacement of the Game or refund o
time to time, Apple may refuse a refund request if Apple finds evidence of fraud, refund abuse, or other manipulative
for more information .

Rights to Content

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“Content” refers to all software (including without limitation all games, titles, and computer code), communications (i
concepts, documentation, and character profile information), images, sounds, audio-visual effects, accounts, Virtual C
by Playrix and/or received or made available while playing the Games or developed during the course of the Games.
suggestions that Playrix receives from you regarding the Games. Unless otherwise expressly stated in writing, you und
controlled, and/or licensed by Playrix. Playrix reserves the right to use all Content for any purpose, including without
without restriction by or compensating you. All Content is copyrighted under the copyright laws of Republic of Irelan
protecting it from unauthorized use. Playrix reserves all rights, including, without limitation, all intellectual property rig
its Games. You are not permitted to copy, redistribute, publish, create any derivative work from, or otherwise exploit
of Playrix’s and/or any other third party’s intellectual property rights. Playrix, its logos, Game titles, and all related cha
and may not be used without its prior written consent.

If you are deemed to have retained any right to, title of, or interest in our Content or any part of our Content, you agre
Playrix all of your rights to, titles of, and interests in such Content or any part of such Content without additional cons
laws. If, for any reason, such assignment is ineffective under applicable law, you hereby grant Playrix the sole, exclusiv
worldwide, royalty-free license to reproduce, modify, create any derivative work from, publish, distribute, sell, transfe
Content or any part of such Content, and to incorporate the same in other works in any form, media, or technology n
permitted by applicable laws, you hereby agree to waive all moral rights or rights of publicity or privacy you may hav

At our discretion, Playrix representatives or technology may monitor certain Content in the Games, though it cannot a
We may edit, refuse to post, or remove any Content posted in the Games or in any Games-related sources that is dee
spirit of these Terms at our sole discretion and determination. If you encounter something you find objectionable and
attention by contacting us. You understand and agree that we are not responsible or liable for any Content generated
not us, are entirely responsible for the completeness, accuracy, and/or usefulness of all the Content they upload, com
available via our Games and related services.

You acknowledge and agree that Playrix may use built-in tracking features to obtain information regarding your use o
provide, and agree that such information is deemed to be Content for all intents and purposes under these Terms.

Information Provided by You

The use of all materials and information sent through or in connection with this website and/or Playrix’s software by y
(https://www.google.com/url?q=https://www.playrix.com/privacy/index.html&sa=D&ust=1527164653718000) .

Use of Software
The software available for download on this website or in app stores, as well as available on social networks, and all it
Playrix. Use of that software is governed by the terms of the end-user license agreement that accompanies or is includ
install any software without first agreeing to the terms of the end-user license agreement that accompanies or is inclu

You may not use, copy, republish, download, modify, distribute, license, sublicense, decompile, disassemble, create a
software or other products, services, or processes accessible through our website or Games except as expressly auth
agreement. You also acknowledge and agree that you will not transmit, upload, or attempt to transmit or upload virus
malicious or invasive code.

The software is supplied "AS IS." Playrix disclaims all warranties, expressed or implied, including, but not limited to, wa
purpose with respect to the software. You assume the entire risk of using the software.

You understand that Playrix’s introduction of various technologies may not be consistent across all platforms and that
may vary depending on your device and other equipment.

Playrix grants you a non-exclusive, non-transferable, revocable, and limited license to use our software. You may not u
described in the license granted to you. Any illegal use of our software is solely your responsibility.

User Conduct
You may be required to register an account (the “Account”) on the Service. Your use of the Service is governed by and
“User Conduct.” You are entirely responsible for knowing, understanding, and abiding by User Conduct. The User Con
the right to determine which conduct is considered to be outside the spirit of the Games and to take disciplinary mea
user accounts, prohibiting user from using the Service in whole or in part. User Conduct governs all aspects of your in
limitation, selecting an in-game name, posting messages, interacting with other users, and otherwise accessing the G

You acknowledge and agree that if Playrix finds, at its sole discretion, that you have violated User Conduct, you may n
and/or Playrix reserves the right to take actions, which may include terminating your account and prohibiting you fro

You agree that you will not:

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Transmit or post any content or use language deemed to be offensive at Playrix’s sole discretion, including, with
harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or racially, ethnica
misspell or use an alternative spelling to circumvent or attempt to circumvent the content and language restricti
Post and/or make available to the public any other user’s personal information in the Games and/or any game-re
consent, though users may communicate their own personal information
Violate the contractual, personal, intellectual property, or other rights of any party, or promote or constitute illeg
Improperly use Playrix’s support services, including without limitation submission of false reports of abuse or mis
Disable, interfere with, or circumvent any security feature of the Games or any feature that restricts or enforces li
Content
Participate in any activities and/or perform any actions that, in Playrix’s sole opinion, lead to, result in, or may res
defrauded of Virtual Currency or Virtual Items that user has earned through authorized gameplay and/or purchas
Sell Playrix’s Games or any of their parts, including but not limited to Virtual Currency or Virtual Items, user accou
in exchange for real currency or items and/or services of monetary value
Engage in cheating or any other fraudulent activity deemed by Playrix to be in conflict with the spirit of the Gam
Use or take part in the use of any unauthorized third-party software designed to modify or interfere with the Serv
Share your password or any credentials you may use to access your Account with anyone
Purchase, sell, rent, or give away your Account, or otherwise make available your Account to any third party; crea
information, or on behalf of someone other than yourself
Use your Account for commercial purposes, including but not limited to advertising, or solicitation, or transmissio
spam emails, chain letters, etc.)

Minors
You must be at least 16 years old to access and/or use our website or Games. If you are a minor over the age of 16, w
legal guardian before accessing and/or using our website or Games.

Termination
We reserve the right to take actions, which may include terminating your account and prohibiting you from using the
limited to by deleting your account) at any time, if we reasonably believe that you have violated or breached any of t
terminate your account, you will have no further access to your account and/or any Content associated with it. As sta
payment providers will not issue any refund to you for Virtual Currency or Virtual Items acquired, developed during, o

Applicable Law
These Terms of Use and all disputes relating to them shall be governed by and construed in accordance with the laws

Severability
You and Playrix agree that if any part of these terms is or becomes, in whole or in part, invalid or unenforceable under
deemed severed from these terms to the extent of its invalidity or unenforceability, and the rest of the terms shall rem

Supplemental Policies
Additional policies related to specific services (including but not limited to forums, contests, or loyalty programs) can
services is subject to the pertinent policies and these Terms of Use.

YOU AGREE THAT YOUR USE OF THE INFORMATION, CONTENT, OR SERVICES ACKNOWLEDGES THAT YOU HAVE REA
TO BE BOUND BY ITS TERMS AND CONDITIONS.

If you have any questions or comments, please contact us at [email protected]. Please also see our Privacy Policy

SUPPORT (../support/index.html) PRIVACY POLICY (../privacy/index.html) TERMS of

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(https://www.linkedin.com/company/playrix-entertainment) (https://twitter.com/Playrix

©2019

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