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GROUP 1: "The Oneder's": Modified TRUE or FALSE

The document provides information on various topics related to administrative and office skills. It includes 25 multiple choice or true/false questions covering areas like time management, communication, goal setting, and professionalism. It also includes descriptions of 25 key terms with matching identifications. Finally, it lists 6 steps for solving problems. The document tests knowledge of important concepts for administrative professionals.

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Mj Galang
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45 views

GROUP 1: "The Oneder's": Modified TRUE or FALSE

The document provides information on various topics related to administrative and office skills. It includes 25 multiple choice or true/false questions covering areas like time management, communication, goal setting, and professionalism. It also includes descriptions of 25 key terms with matching identifications. Finally, it lists 6 steps for solving problems. The document tests knowledge of important concepts for administrative professionals.

Uploaded by

Mj Galang
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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GROUP 1: “The Oneder’s”

Modified TRUE or FALSE.

90% 1. 80% of administrative assitants work in the service sector.


TRUE 2. Feedback is know the comments of your employer/customer to be aware of your
performance.
SHORT TERM 3. Long term goals will need various steps to meet your objectives in a short time.
STRESS 4. Pain is the worry and anxiety you feel when you react to pressure from others or
yourself.
PLANNING 5. Organizing sets the direction of organization to achieve their objectives.
TRUE 6. Incentives is to encourage the person to do the work harder.
NEATLESS 7. Cleanliness should become a habit rather than just a goal.
TRUE 8. Non verbal communication includes facial expressions, gestures, and body
language, all of which affect how people interpret what you say.
TRUE 9. Culture is expressed in symbols such as the dress code and unwritten rules.
TRUE 10. A neat and orderly work space gives a professional impression and promotes
productivity.
TRUE 11. Life management skills include balancing personal and professional
commitments, managing relationships, and coping with stress.
Procrastination 12.Programming is when you put things off in order to avoid doing something
you find difficult or boring.
Self-discipline 13. Conscience is your own control over what you do, as well as how and when
you do it.
URGENT 14. An important task is one that requires immediate attention.
OPPORTUNITY 15. Accountability is a good chance, prospect or timing.
Technical skills 16. Interpersonal skills are the ability to apply specialized knowledge and
procedures, such as specific software to get the job done.
CULTURE 17. Ethic expressed in symbol such as dress code and unwritten rules that may not
be discussed but show up in employee’s attitude.
TRUE 18. Administrative professionals perform a wide and expanding range of tasks to keep
offices running efficiently and smoothly.
TRUE 19. The value lies in the sense of accomplishment you feel, rewards or
encouragements is an incentive.
TRUE 20. Priority is something that merits your attention ahead of other tasks.
IDENTIFICATION.
Critical thinking 1. is breaking problems or questions down into small parts & examining them to
find solutions or reach conclusions.
Technical Skills 2. ability to apply specialized knowledge & procedures, such as the use of
specific software to get the job done.
System 3. A group of independent but interrelated elements that make a unified whole,
such as the departments or unit in a business.
Employee 4. owes the employer hardwork, loyalty, & goodwill
Feedback 5. a good employer will provide honest and constructive information, to make you
aware of how well you are holding and how you might improve your
performance.
Self-confidence 6. It means believing in yourself and your abilities.
Planning 7. Establishing a goal and Objective.
Accountability 8.) An obligation yo answer to others regarding your behavior, the completion of
a task or responsibility, or adherence to a standard.
Progress 9.) It means forward movement toward a goal.
Interference 10. . Is anything that stands in the way of progress, whether it is demands from
other people or your own temptation to waste time on things that will not
help you reach your goal.
Teamwork Skills 11. Goals are reached through cooperation and with support from others.
Planner 12. It is a note about task or appointment
Business Etiquette 13. Accepted professional behavior in the workplace and at business functions.
Urgent Task 14. One that requires immediate attention.
Professional 15. Looks, speak, writes, and behaves in a manner that reflects well on the
employer as well as the employee.
Appearance 16. Looking clean, tidy, and well-groomed.
Teamwork skills 17. It is rare for a worker in any job to do everything alone.
Downtime 18. When they are not accomplishing a specific task, such as when they are
waiting for new software to install, a fax to print, or a long document to make
its way through the copier.
Virtual Assistant 19. The internet and e-mail have created a niche for freelance administrative
assistance.
Productivity 20. Not just a matter of the quantity of work you do but also of the quality.
Incentives 21. Is a reward or encouragement.
Short-term goals 22. Would be the various steps you need to reach the bigger goals, getting
admitted to college, taking required classes, working hard at your studies,
and earning good grades.
Greeting People 23. Appropriately is an important courtesy in the office.
Important task 24. Is one that you or your company places value on, a task that leads to growth
or opportunities.
Organize Files 25. E-mail programs allow you to set up folders that can help you organize
messages you really do need to save.
ENUMERATION.

Give atleast 5 steps on how to solve a problem.

1. Identify the problem.


2. Collect information.
3. Determine the options.
4. Weigh the pros and cons of each option.
5. Choose the best option.
6. Evaluate the solution.

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