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Green Concept Map Chart PDF

This document discusses the nature, elements, models, types, barriers, and intercultural aspects of communication. Communication is defined as a process that occurs between two or more people through verbal, non-verbal, or both means. Key models discussed include the linear model consisting of a sender, message, channel, receiver, and feedback; and the transactional model which includes feedback as an element. Barriers to communication mentioned are emotional barriers, use of jargon, and noisy environments. The document also outlines stages of intercultural sensitivity from denial to integration and qualities of competent intercultural communicators.

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Cassy Bulatao
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272 views

Green Concept Map Chart PDF

This document discusses the nature, elements, models, types, barriers, and intercultural aspects of communication. Communication is defined as a process that occurs between two or more people through verbal, non-verbal, or both means. Key models discussed include the linear model consisting of a sender, message, channel, receiver, and feedback; and the transactional model which includes feedback as an element. Barriers to communication mentioned are emotional barriers, use of jargon, and noisy environments. The document also outlines stages of intercultural sensitivity from denial to integration and qualities of competent intercultural communicators.

Uploaded by

Cassy Bulatao
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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'Communis and communicare'

COMMUNICATION
- common; communiality; make something common
Is a process, occurs between two or more people, expressed
NATURE, ELEMENTS, & verbally, non-verbally, or both.
PROCESS OF Speaker
Message
Channel
Decoding
Feedback
Context
COMMUNICATION Encoding Receiver Barrier

Speaker generates idea Receiver gets the message


Speaker converts the message Receiver decodes or
(verbal or non verbal) interprets the message
Speaker sends out message Receiver gives feedback

Linear Model (Claude Shannon & Warren Weaver)


- linear or one-way process consisting of five elements
Ex. Reading websites, blogs, and vlogs.
Transactional Model (Dean Barnlund)

MODELS OF - two-way process with the inclusion of feedback as one element


Ex. face-to-face conversations

COMMUNICATION Interactive Model


- take place between humans or machines in both verbal or non-verbal
way
Ex. e-learning 5 TYPES OF COMMUNICATION
Verbal or non- verbal
Intrapersonal / Interpersonal Formal or Informal
Visual or Written Mass Communication

Emotional Barrier Lack of Confidence


Use of Jargon Noisy Environment
Verbal Communication -interaction in which words are used to relay
a message.
BARRIERS FEATURES, & 1. Appropriateness- language appropriate to the place/event
2. Brevity- conciseness of expression
VERBAL/NON-VERBAL 3. Clarity- clear meaning
4. Ethics- gender, roles, ethnicity, preferences, and status of the person

COMMUNICATION
or people you are talking to.
5. Vividness- creatively describe things or feelings; add color
Ex. speaking, giving a speech
Nonverbal communication refers to an interaction where behavior
ORAL

is used to convey and represent meanings.


Ex. smiles, hugs, kisses

Intercultural communication - sending and receiving of messages


across languages and cultures
Cross-Cultural Etiquette and Cross-Cultural Sensitivity
Developmental Model of Intercultural Sensitivity (DMIS) - structure
INTERCULTURAL that explores how people experience cultural differences
Developmental Model of Intercultural Sensitivity (DMIS) - structure
COMMUNICATION that explores how people experience cultural differences
6 STAGES OF DMIS
1. DENIAL 4. ACCEPTANCE
2. DEFENSE 5. ADAPTATION
3. MINIMIZATION 6. INTEGRATION
Qualities of a Competent Intercultural Communicator
Tips to avoid showing bias

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