Do not delete this graphic elements in here:

Introduction to NPOP

TBU18006W

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Content
2

Content:
1. Network Planning and Optimization Basic Principles
2. Activities of Network Planning and Optimization
3. Role of the Network Planning and Optimization Professional

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Objectives
3

Audience
Personnel in charge of Network Planning and Optimization.

Objectives
Upon completion of this training, you should be able to:

Describe the added value of Network Planning and Optimization to the customer.

Understand the benefits of a Network Planning and Optimization methodology.

Identify the relationships a Network Planning and Optimization Professional must
cultivate.

“Work” efficiently with resources available within Alcatel-Lucent that supports the
Network Planning and Optimization Professional.

Estimated Duration
3 hours

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 4

1 Network Planning and Optimization

Basic Principles

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 1 Network Planning and Optimization Basic Principles
What's the Purpose of a Strategy Workshop?
5

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Just as the football team requires a coach to direct their overall activities and ensure the proper players are
on the pitch, so also Migration requires similar coordination. This takes the form of Migration Program
Management.

Migration Program Management encompasses 3 primary activities:

Migration Schedule Management

Dynamic Resource Management and

Resource Fulfillment Planning

Migration Schedule Management identifies the timing of key milestones for migration of each technology,
site and end-user group and defines key dependencies between the migration program and the broader IP
Transformation program.

Dynamic Resource Management provides the capability to accurately estimate the human resources and
physical tools, that are required to deliver the migration program, along with the ability to quickly respond to
program changes.

It also acts as the primary input for Resource Fulfillment Planning, which creates and maintains a regularly
updated view of the resources available to fulfill the migration program. This allows the forecasting of
resource shortfalls or over-provision of resources in specific time periods or geographies, which can then be
proactively managed.

It is important to note, that just as the coach participates in the games and practices, so also all of these
program management activities are required for both capability and execution projects. Our experience
shows that the program management requirements during the capability phase are often underestimated.

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 1 Network Planning and Optimization Basic Principles
Service Offering
NPOP Business Analysis &
6
Post Implementation Responsibility Consulting

Network Traffic &
Financial & Technical analysis
Performance Analysis
Economic Modeling & Business

Capacity Management & Case Development
Optimization
Business Roadmap & Blueprint

Feature Activation

Operations Support

Remote Technical Support

Multi-Vendor Maintenance

Network Planning &

Migration Services Design

Migration Strategy & Planning
Requirement & Data Gathering

Migration Preparation & Validation
Solution Design & Architecture

Evolution strategy (with risk

Migration Execution & Cutover
analysis)

Performance & Stability

High-Level Design
Monitoring

Low-Level Design (including Path

Migration Control Management
Survey)

Migration Acceptance

Network Deployment Network Integration &

Validation

Equipment Engineering &
Installation
Solution inter-operability testing

Configuration & Provisioning
Multi-Vendor System Integration

Standalone Acceptance
Performance & Reliability
Validation

Network Integration

Integration Assurance / Staging

Network Acceptance

Pilot Testing & Validation

Network Integration Management

Pre-launch optimization

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1 Network Planning and Optimization Basic Principles
Planning & Design Services
Radio/Fixed Access 7

Subsystem Design & Architecture

Select strategy & architecture, including
3rd parties, that optimizes network
evolution whilst delivering present and
future services in line with customer
business requirements Transmission

High-Level Design
Update & confirm complete & accurate
Bill of Material (BoM) of network
components

Low-Level Design Core Network

Provide the detailed configuration of
each network element

Topographic & Radio Survey

Perform path profile surveys, Line-of-
sight checking
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1 Network Planning and Optimization Basic Principles
Pilot Validation, Roll-Out & Network Acceptance
8
Pilot Testing
Pilot Validation

Perform a Pilot phase to integrate &
validate first Network Elements on the
field

Perform a stability & performance
monitoring on the Pilot

Validate system performance with
customer before complete roll-out
(Provisional Acceptance)

Roll-Out Pre-Launch Optimization

& Network Acceptance

Site verification and cluster
optimization
Network Deployment Phase In-Service Network

Network performance and LAUNCH Operate Phase
RF Design & Pre-Launch
measurements Optimization

Troubleshooting

Network acceptance
Network
RF Planning Site verif & Network or Acceptance
Audit & Pre- Cluster RF Area E2E QoS KPI
Optimization Optimization optimization

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1 Network Planning and Optimization Basic Principles
Post-Implementation Services (In-Service Network)
Radio/Fixed Network 9

Network Assessment
Failure Cause Trending

Network Performance Analysis

100%
UE issue
80%
RF coverage
60% Release unspecified
40% SHO delay
20% Cell Selection issue

Performance & Traffic monitoring

No RRC Response
0%
1 2 Pilot pollution
Week

Trigger roll-back if necessary (when

migration)
Transmission
Capacity Management & Optimization

Traffic trend analysis

Proposal of different solutions to cope
with traffic increase

Features Activation
Core Network
On-Site Network Consultant MSC1 : Traffic characteristics
1400000 10000

Call presented /h

On-site technical support 1200000 9000
8000
1000000 7000

erlang
6000

Provides expert assistance for new equipment and new
800000
5000
600000 call attempts 4000
3000
software releases, or any share of our global expertise 400000
200000
Call processed
Switched 2000
1000
0 0
with local customers

10
12
14
16
18
20
22
0
2
4
6
8
hour

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1 Network Planning and Optimization Basic Principles
Network Life Cycle – Network Planning and Optimization
10

Get safely started

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 11

2 Activities of Network Planning

and Optimization

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 12

2 Activities of Network Planning

and Optimization
2.1 Methodology

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 2.1 Methodology
Network Life Cycle
13

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Network Planning: aims at defining the location and configuration of the sites and resources needs over the time (from
initial need to forecasts for several years):

Site geographical location

Number of sectors

Number of cells per sector

Number of frequencies per cell

Antenna system configuration:
o Antenna location (macro, micro, or indoor site)
o Antenna type
o Antenna azimuth
o Antenna tilt (electrical, mechanical)
o TMA or not
o Tx diversity or not
o 2 Rx or 4 Rx diversity

Node B max output power:
o TEU board type (MP, HP, LP)
o Number of TEUs

Node B traffic capacity (number of BB boards)

Number and traffic capacity of RNCs, MSCs, SGSNs, GGSNs, etc.

Type and dimensioning of transport interfaces

Network Design: Initial Network Design aims at building the Bill of Quantities (BoQ) of the network for a traffic forecast.
BoQ is the list and number of the Network Elements necessary to match the Operator Requirements in terms of Coverage,
Quality and Traffic capacity of the network. Key Performance Indicators (KPIs) are agreed between supplier and operator
at this stage.

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 2.1 Methodology
Services Portfolio
14

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This is the service portfolio with service families in the colored boxes and basic services attached.
NPOP will work on both “Planning & Design” and “QAO” services.

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2.1 Methodology
Network Readiness Assessment
15

Assess customer network and propose solutions to:

 Ensure the network is ready to support new application with high Quality of Services
 Prepare the introduction of new technology

Perform Technology Impact Assessment (TIA) to determine if and how new technology
can impact the network and network operations in terms of:
 Architecture & Capacity
 Traffic & Quality of Services
 Growth strategies, what-if scenarios
 Etc.

Assess network quality to ensure high-level Quality of Experience when introducing new
service application

Analyze cost impact of evolving from Present Mode of

Operation (PMO) to Future Mode of Operation (FMO) – selecting
from over 100+ cost areas- and propose solution to reduce the
FMO

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 16

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 Phase 1: Network Planning
Overview
17

Definition of Traffic and Coverage

Requirements per phase:
 Coverage
 Traffic, Subscribers & services mix
 Expected QoS level

Based on contractual requirements,

network planning assumptions are
approved with the operator

Network planning performed by NPOP

must meet several constraints
sometimes in contradiction
 Low CAPEX and OPEX
 Redundancy / security
 Performance
 Scalability / Evolution
 Several deployment phases/steps

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CSR = CSSR x (1 - CDR)

The Traffic mix shall first be estimated / validated as to have the right sizing figures. It has to be coherent
from one network layer to the others.
The Planning & design of each layer will have an impact on the others and any new hypothesis may need a full
network size recomputation.
Even if a lower CAPEX on a network layer is a good thing, it may imply a higher cost (CAPEX or OPEX) on
another layer that will conduct to a final higher cost.
Also depending on the redundancy and resiliency required, one or several solutions could be foreseen, and the
NPOP should choose only one and explain why this one is preferred.
As well some steps of the deployment may have useless capacity in regards of this steps traffic forecast, but it
may reduce the final cost as no upgrade will be necessary with additional costs in the future steps.
The QoS level could be sometimes estimated but it will always need to be tuned from the integration time to
the acceptance time and after. The After acceptance is usually performed by the customer but can be out-
tasked / out-sourced to ALU in Post-launch optimization services.

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 18

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Phase 2: Network Design
Process Overview
19

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Phase 2: Network Design
Architecture ND Functional Split
20

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 Phase 2: Network Design
High-Level Design (HLD)
21

The Network Design objective is to Domains

create an accurate Bill of Material (BoM)
 List of needed network elements and Connectivity between
SW releases and used features Elements/Backhaul
 Details of physical links between
network elements Transport
 Details of dimensioning of the Equipment
network elements (and associated
capacity) & interfaces OAM Core
Equipment Equipment

Complexity: Several domains are to be Focus

considered with 3 focuses
Architecture & Connectivity
Network Routing

Geo data are required for Radio and

Microwave e.g.:
 Digital Elevation Model Dimensioning
(DEM)/Topographic map Redundancy (elements /
 Clutter map Security interfaces)
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BoQ is done as to define per equipment the number of Racks, boards, links, etc. As to tackle the traffic mix
that has been defined as to be processed by this element. This includes the User traffic as well as the
signaling and OAM traffics.
The Equipement redundancy / security (and not the one that may exists at Network layer is studied also) e.g:
board redundancy to prevent HW failure and bad Mean Time To Repair (MTTR) issues (not SDH protection
constraint as MS-SPRING, etc.).

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 Phase 2: Network Design
RF Design (RAN only)
22

Area surveys

Frequency spectrum partitioning design

RNP tool calibration

Coverage predictions based on the
full interference analysis required for
spread spectrum networks,
compared to maximum path loss

Definition of search areas (SAM)

Selection of number of sectors/cells per site
together with project management and operator

Traffic forecast analysis

Maximize Site Sharing

Overlay onto existing networks

RF validation of sites & configuration

Get “real” design acceptance from operator
based on coverage prediction and predefined
design level thresholds

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Area surveys: As well check of correctness of geo data and feasibility of the equipment installation in the site
that was forecasted for it
Frequency spectrum partitioning design
RNP tool calibration: For the different morpho classes:

Performing of drive measurements.

Calibration of correction factor and standard deviation by comparison of measurements to predicted
received power values of the tool.
Definition of search areas (SAM – Search Area Map):

A team searches for site locations in the defined areas.

The search team should be able to speak the national language

Selection of number of sectors/cells per site together with project management and operator: Get ‘real’
design acceptance from the operator based on coverage prediction and predefined design level thresholds

The interface type is defined more precisely as the expected NE location may differ from the planned one and
may be the interface type should be changed to a Long Haul rather than Short Haul.
Connection issues and interconnections with other networks are studied more carefully since now the
customer can provide more information than in the Offer/ RFQ phase.
General IP, Signaling etc. Addresses policy are fixed e.g. Class D or C or... IP addresses for a site .... Or a
LAN...
The services are sometimes using different NEs and the call flows may differ depending on services
specificities. This is fixed at this stage.
Migration constraints (even due to square meters) are seen at this step.
The DCN and all charging, management flows are studied more precisely as usually underestimated at offer
stage.
Security, resiliency... are also more precise as Firewall configuration starts to be established as to know
which flow and LAN should be secured and up to which level...
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Phase 2: Network Design
Low-Level Design (LLD)
23

Before installation of equipment,

parameters of the equipment are
defined, based on Customer Information
Questionnaire (CIQ), and captured in
CNDD
 Various timers
 IP, Signaling addresses
 Ports, Channels configuration, etc.
 Numbering plan
 cell design data
 LAC/RAC, etc.
 Frequencies
 Neighborhood/cell handover
relationship
 Transmit power
 Cell type (macro, micro, umbrella, etc.)
 Scrambling code planning
 Etc.

The integration teams use these data

to configure the equipment once
installed
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 24

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Phase 3: Network Deployment
Overview
25

Lab Integration

Network Build

Field Integration and Migration

NPOP does not play any role in the deployment phase except for support
in case of design modification, parameters of KPI issues
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 26

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Phase 4: Pre-Launch Optimization
Overview
27

Pre-launch Optimization is divided into 4 steps:

Step 0: RF Design Analysis and Antenna Pre-Optimization

Step 1: Site Verification

Step 2: Cluster RF Optimization

Step 3: Network E2E Optimization

Deliverables
Alcatel-Lucent must provide the following deliverables:

History of Optimization actions and recommendations

Base Station configuration

Drive routes (cluster optimization & network E2E verification)

Final Exit Metrics Summary (according to agreed test protocol)

Pre-launch Optimization activities are supported by NPOP Transmission

and NPOP Core Network to troubleshoot potential performance issues
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Phase 4: Pre-Launch Optimization
Steps of Pre-Launch Optimization
28

Step 0: RF Design Analysis and Antenna Step1: Site Verification

Pre-Optimization
Antenna system validation
RF Coverage prediction analysis:
Drive Test with E2E calls:

Antenna tilt initial recommendation  Installation problems

Scrambling Codes  Intra site handover

Neighbors

Etc.

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Phase 4: Pre-Launch Optimization
Steps of Pre-Launch Optimization [cont.]
29

Step 2: Cluster RF Optimization Step3: Network E2E Optimization

Drive tests with scanner & test mobiles: Drive tests with End Users mobiles:

Coverage holes, interference analysis,
Homogeneous QoS
neighbors' tuning
End User services tested

Radio link quality of the bearer
Radio link quality of bearers

Performance Counters

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 30

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 Phase 5: Network Acceptance
Overview
31

The contract is based on commitments, defined in order to ensure the required

Quality of Service:
 Functional Acceptance at Pilot Network Phase
 Perform a Pilot phase to integrate & validate first Network Elements on the
field
 Perform E2E service availability check
 Perform a stability & performance monitoring on the Pilot
 Validate system performance with customer before complete roll-out
(Provisional Acceptance)
 Network Acceptance at Roll Out Phase
 Network performance measurements at Cluster or area/city level
 Network acceptance at the end of every Roll Out phase

The commitments are based at network level, and they enable to get a Go decision
for:
 Commercial opening
 Payment triggering

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After completion of network optimization, then Network Acceptance will be performed:

It is performed with operator’s radio engineers.

It enables to check the radio optimization performed by Alcatel-Lucent.

It acts as a green light to open services to customers.

The acceptance procedure may be divided into several steps:

Radio Acceptance

System Acceptance

Inter RAT Acceptance

Lessons learnt from customer roll-out for Acceptance:

The acceptance services can be Voice, Video and PS DL
=> Radio acceptance

The other services /applications can be tested under good radio condition (fix points or under 2/3 NodeB)
on several parts of the network.
=> System acceptance

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 Phase 5: Network Acceptance
KPI Measurement
32

Key Performance Indicators (KPIs)

Define a set of KPIs with corresponding thresholds

Common approach between Customer and Alcatel-Lucent

End-User
quality for
voice
QoS KPI Commitment by Call set-up
success rate
Alcatel-Lucent

Quality of
CS and PS Handover
call Call drop success rate
rate

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KPIs are measured at each Acceptance phase:

Mobile KPI (such as voice CDR in 3G-locked) during Radio Acceptance

Static KPI (such as PING) during System Acceptance

Inter-RAT KPI (such as voice CDR in 3G-2G) during Inter-RAT Acceptance

Define the right KPI:

Call setup success rate: Ratio of successful call setup over attempted call setup

Handover success rate: Ratio of successful handovers over attempted handovers

Call drop rate: Number of calls which are prematurely terminated over the total number of calls

Quality of CS & PS call: Block error rate on transport channel blocks depending on the radio bearer

End-user quality for voice: Mean Opinion Score (MOS) combining perception and comfort

End-user quality for applications over IP: Throughput, response time, jitter and Packet Loss Rate for
streaming application

Typical KPIs:

AMR 12.2: Long-voice calls

o Number of call drops per hour, BLER

Visio CS64: 2-minute calls

o Call success rate (number of calls maintained during 2 min/call attempts), BLER

Packet background 64/384kbit/s

o Call success rate (number of calls maintained until the end of transfer/call attempts), FTP throughput,
BLER

Accessibility: short successive AMR & PS calls

o Call set-up success rate

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Phase 5: Network Acceptance
Example of KPIs
33
Pre-launch RF Optimisation KPIs
Test area PROTOCOL TEST KPIs Associated KPI Value
Radio Coverage 95% of Ec/Io samples
RF Optimisation report with Drive test > -12 dB
(KPIs always part of
coverage maps including Radio
Optimization Level 1
Cluster Optimisation 95% of RSCP samples > -100dBm
quality measurements Ec/Io & RSCP
Report)
Quality of Services - Drive-test-based KPIs
Test area PROTOCOL TEST KPIs Associated KPI Value
1,5 drops
Retainability CS long call voice Drop call rate
per hour
Retainability CS short call voice Drop call rate 98%
Accessibility CS short call call setup success rate 98%
success rate CS HHO 97.5%
Mobility HHO 3G-2G
success rate PS HHO 97.5%
Service Video call setup success rate 97%
CSD
streaming Drop call rate 2%
Call setup success rate 98%
Service PS UL PS 128 UL
Optimization Level 2

Average Throughput 115kbps

Call setup success rate 98%
Service PS DL PS 384 DL
Average Throughput 345kbps

Throughput Mobile Cat 12

Service HSDPA HSDPA DL Mono User-Cell center CQI > 20 1 350 Kbps
Mono User-Cell edge CQI > 15 1 050 Kbps

Throughput Mobile Cat 3

Service HSUPA HSUPA UL 1 040 Kbps
Mono user -Cell center

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 34

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 Performance Monitoring & Network Optimization
Post-Launch
35

A comprehensive service offer engineered to drive QoS excellence

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NPA is a monitoring service that provides the KPI and recommendations to customer usually over a year
contract with a periodicity that is Monthly/quarterly (even Weekly or daily). The recommendations provided
are high level ones as to allow the customer to investigate by himself the root cause of the founded issues.
For weekly periodicity, we provide only dashboards and on daily basis this is rather only alerts & warning
without reports that are provided.
NPA service can also be oriented more on Capacity monitoring rather than on QoS.

The assessment is an Audit (but customers don’t like this terminology). We check the QoS issues and we
provide operational recommendations that customer can implement. The root cause analysis is rather
performed by ALU teams. Remember that we don’t investigate up to the precise cause troubleshooting. This
service can be proposed every year or every 6 months for example depending on the traffic evolution and
customer issues.

The optimization service is usually performed by services people on-site, in customer premises, as to monitor
daily and implement corrections as to enhance or maintain the QoS level at the required / satisfying level.

This optimization can also be in an out-tasking service that also encompasses the Network operation.

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 2 Activities of Network Planning and Optimization
Post-Launch: Services Differentiation
36

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The Three services are based on QoS Data collection. Those QoS data are stored in the NEs, the OMCs or other
tools such as NPO.
Follow the computation of the KPI from the NE counters. NPO provides this kind of computation as well as
YAM (over RAMSES) on Core side.
Then Optimizers analyze those data as to check where are the main issues and dig more or less down to the
root cause of the bad KPI. Depending on the service, and of course its associated workload, cost & price, the
analysis ends with alerts, high-level recommendations, operational recommendations or even implementation
and verification of the improvement.
Only the Optimization service can be subject to KPI commitment. The modification implementation is
preferred to be under ALU responsibility in this case.
But optimization doesn’t always mean KPI commitment. Also remember that the implementation of the
modification isn’t always performed by ALU. In such a case, the offer should limit our responsibility on the KPI
commitment as they are linked to implementation delay of the needed recommendations.
So it’s important to provide the service as requested by the customer and not over commit on the request or
offer we did. Otherwise we will need more resources and workload than expected and we will encounter
revenues issues.

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Performance Monitoring & Network Optimization
Network Performance Analysis
37
Internal Proce
ss

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 Performance Monitoring & Network Optimization
Network Perfomance Analysis
38
Services
Network Initial Check
Agreement on a set of generic or
customized KPIs
Initial check of your network Periodic Reporting
to set up a reference level
Provisioning of Periodic status report, e.g.
Network behavior and KPI evolution Quarterly & Monthly
are benchmarked based on the pre-
defined reference level QoS analysis
• Radio Access Network
• Circuit- & Packet-Switched Network
Periodical Monitoring • Transmission Network
• Next Generation Network level
Data collected remotely at Network • IN Prepaid platforms
Element level
e.g.: HLR, RCP, SGSN, GGSN, BSC, Anticipated Network evolution high-level
OMCs recommendations
Alerts / warnings on QoS KPI and Trend analysis (Traffic History)
capacity trends

Benefit from a pool of Alcatel-Lucent experts

To have a comprehensive view of your Network behavior highlighting main QoS
problems and Network capacity trends
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Preventive detection depending on the report periodicity, i.e. every quarter if quarterly report.

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Performance Monitoring & Network Optimization
Network Performance Analysis
39
Deliverables

Quarterly / Monthly reports providing QoS
dashboards + Warnings (level customizable per
customer) + Trends
 SECTION 1: Executive Summary
A global and brief view on the main highlights of each subsystem
intended for the top management
 SECTION 2: RED & GREEN FLAGS
QoS red and green flags for the different subsystems
 SECTION 3: GLOBAL INDICATORS
 Accessibility: ability for the user to access a particular service
 Retainability: ability of the network to provide reliable service
to End User
 Mobility: ability of the network to ensure UE’s calls continuity in 3G/2G
 Traffic: traffic volume and load seen on the network. Depending on technology,
we can detail downlink and uplink, User plan, Signaling plan.
 Congestion: ability of the network to cope with the traffic even at its
capacity limits.
 Capacity: load of resources and trend (radio, ATM, TMU, Circuits, PCM, STM,
etc.)

Weekly option on Core: Dashboard showing the main KPIs

Daily option on Core: An alert is raised when one of the main KPIs passes a threshold
and needs urgent corrective action

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 40

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Network Optimization
Services
41

Gather
current Follow-up Typical Optimization Activities
traffic data trends
Performance monitoring

Parameters tuning
Identify
Feature testing
weaknesses
Follow-up
Capacity optimization
KPIs daily
Capacity upgrade

Network Densification

Trouble
Activities tracking

Implement shoot
changes
Reporting
Recommend
notifications

Possible KPI Commitment depending on technology and

project

A complete offer for on-site optimization, from weaknesses identification

to implemented changes follow-up
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 Network Optimization
Process Overview
42

T0 T1

Setup

Monitor

Kick-off meeting

Team and tools Modify
setup
Recommendations

Procedures and Analyze
KPIs list Go
agreement Implementation
agreement
Implement
QoS modifications
observation
and Analysis

Daily QoS Follow-up Weekly / Monthly

Alerter dashboard / report

Continuous
optimization

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Network Optimization
Detailed Process
43

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Network Optimization
Short, Medium & Long Term Recommendations
44
Optimize the existing infrastructure

Short & Medium Terms

Tuning of Throughput Performance

parameters/configuration optimization
Logical channel dimensioning Load balancing
New Frequency Planning Traffic rerouting
Interference reduction

Long Term

Add capacity to existing NEs Redesign network architecture

Add new sites and new NEs • Hierarchical network
Activate new features • Gateway introduction
Redeploy NEs

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 Network Optimization
Deliverables
45

Service Optimization Report Directives

Provide the Top Management of

your customer with a summary of
the main information (first section)

Provide the context of the

assessment / monitoring or
optimization service

Dates of the assessment or
observation data dates

Coverage (on which NE)

Provide your recommendations on due

time and make sure that you:

Provide the reason for implementing
them

Highlight them and that they are
track able

Provide and discuss them in advance
with the Project Manager

Do Not put into trouble customer
teams towards their management
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Customers usually don’t read all the documentation. It is important to extract the main points and make a
short summary as to be more confident that at least this will be read by the customer management.
Context can explain some issues that we may have encountered during data collection that can explain why
we have difficulties to pinpoint the issues or explain how to correct as not enough information or some
modifications on the network have changed the reading of the observation data. For example, if a re-routing
has been implemented, the traffic flows are changed so the capacity check and QoS seen can be quite
different before and after the modification
PM or optimizers should follow when recommendations are provided if the customer implement them and if
the effect is positive on the QoS. If ALU do the implementation, it’s even better.
Customer won’t wait too long for an assessment, so it is important to do the audit in usually less than 6 weeks
as to provide information which are still valid since the network may not have changed too much in this
timeframe. Otherwise, the information will be obsolete and the recommendation will become useless
Never tell a customer (management) in a report or slides that its team isn’t good enough (even if right). You
would kill future business and have a reject from the report audience. Rather tell that things can be improved
and that we would be pleased to help them through a new service offer.

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 46

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Network Evolution
Based on Capacity Management
47

Associate Capacity Monitoring of the network

with Capacity Planning
Traffic evolution during last 6 months

200000000
180000000
160000000
140000000
120000000
100000000
80000000
60000000
40000000
20000000
0
Capacity Status Evaluation
(Capacity Analysis) result:
05-nov-05
12-nov-05
19-nov-05
26-nov-05

07-janv-06
14-janv-06
21-janv-06
28-janv-06
01-oct-05
08-oct-05
15-oct-05
22-oct-05
29-oct-05

3 Dec 05
10 Dec 05
17 Dec 05
24 Dec 05
31 Dec 05

4 Feb 06
11 Feb 06
18 Feb 06
25 Feb 06
04-mars-06
11-mars-06
18-mars-06
25-mars-06
1 Apr 06
8 Apr 06
15 Apr 06
list of NEs that approach
capacity congestion and
CS DL traffic KBytes PS DL Traffic KBytes total PS + CS preventive actions to be
taken.

Capacity Planning predicts

future network
extensions/evolutions based
on traffic/services evolution
and proposes proactive
solutions (HW extensions or
capacity features
activation/tuning).
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Network Evolution
Based on Capacity Management
48

Capacity Analysis

Is based on counters monitoring and focus on two main elements:
 Blocking rate = ratio (%) of call admission procedures rejected due to lack of
resources during observation period.
 Element load = ratio (%) of resource usage during observation period
(used/available resources).

The Load, also compared with a predefined threshold (L1 < Blocking rate), helps
preventing congestion by identifying network elements that approach congestion
(blocking) limit and need attention.

Yes
Load < L1? No action required

No

Low
Load – L1 Parameters tuning

High

Resource addition

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Network Evolution
Based on Capacity Management
49

Capacity Planning

Depends on Current Capacity Status and forecast input like:
 medium and long term traffic growth
 new services/features that are activated
 commercial promotions for the existing services
 Etc.

Allows to anticipate operational actions needed to avoid capacity issues (parameters
tuning, network extensions, etc.).

Capacity Status Capacity Planning

evaluation

Projected load

Evolution
Congestion limit Congestion limit

Measured load Measured load

Conclusion: No Conclusion:
action required Additional resource
to forecast

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Network Evolution
Feature Activation
50

From Network Design up to Final Acceptance

into Customer Environment
1. Evaluate: Evaluate the current mode of operation, define the migration scenario
and implement it
2. Plan: Translate best option to activate the feature taking into account the
customer environment capabilities
3. Design: Define network architecture & evolution scenarios ensuring the
dimensioning and capacity aspects according to the customer constraints
4. Implement: Define and apply agreed configuration settings and activation
procedure
5. Verify: Ensure no performances degradation after feature activation

Switch-on

Migration Capability Design Before Execution After Migration Acceptance

Customer workshops
Network data
Monitoring
QoS acceptance

Migration project plan configuration
Performane optimization
Sign-off

Process – Features,
KPI – QoS reference
KPI – QoS verification
services & KPI alignment

Deliverable: System
definition document

Feature Activation Procedure

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Network Evolution
Migration
51

Investment in migrating the network is a major concern with MSPs

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Network Evolution
Migration
52

Transform the network using new technology when required

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Migration Services
Feature Activation
53

Migration Strategy
Perform the design & planning of
the overall migration strategy
(activities, planning)

Stability Monitoring and

Acceptance
Post-migration performance and
stability monitoring

Drive tests

NMS performance monitoring
(RAN/Core/Transmission)

Customer Deliverables

Migration Strategy Document

Acceptance Report per site
following the traffic migration

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 54

2 Activities of Network Planning

and Optimization
2.2 Quality

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 2.2 Quality
Project Documentation Recommendations
55

All along the customer project life cycle, documentation is a key tool
for communicating, committing and getting contractual agreement and
payment with your customer

Document Referencing & Versioning

Reference every customer document as an ALU document with restricted access to
customer and ALU people.

Version and date all your documentation updates so there is no ambiguity different
editions provided to your customer.

Document Look & Feel

Use standard templates and product library icons when available.

When not available, apply a consistent look & feel within your documents.

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Planning and Design can be compared to house or building architecture to interior decoration. You define first
the main architecture without looking precisely inside but looking with external constraints.
If climate is cold, you’ll protect house against cold… if you’re near a historical monument, you may have
regulation constraints to respect…. As for a network to interconnect with other operators NW.
Then you look how the water, electricity…. Will goes inside the building as you do the HLD. You define the
main traffic streams and constraints inside the NW elements.
Only at the end you choose the painting colors etc… as in the LLD you define the IP/signaling Addresses etc….
As in a house, at each step you can modify a little the hypotheses but not too much without a big impact on
the house infrastructure and resiliency.

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2.2 Quality
Project Documentation Recommendations [cont.]
56

Document Completion Rules

At each step of the project, complete/update the documents and
include the hypothesis taken.

Check the completeness of the answers in front of your
customer requirements.

Note all discrepancies (due to hypothesis or non feasibility), usually
in another document, when not provided to your customer.

Make sure that each document update is signed by your customer
as to accept it with the included hypothesis/recommendations.

E ve
info ry missi
the rmatio ng
docu n
men in
A ts is
resp LU
onsi
bilit
y

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 57

3 Role of the Network Planning and

Optimization Professional

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3 Role of the Network Planning and Optimization Professional
NPOP Key Responsibilities
58

Define a complete communication system/network to meet customer’s

requirements: system dimensioning & design interfaces between the network
elements in an end-to-end view

Derive from the network architecture the operational network design taking into
account planning aspects, operational constraints, optimization of existing network
& quality expectation from end user point of view

Define the criteria to assess network performance from end-user / service

perspective & monitor these criteria

Identify and anticipate proactively network performance issues

(traffic/quality/resiliency) and provide recommendations for improvement

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3 Role of the Network Planning and Optimization Professional
NPOP Key Responsibilities [cont.]
59

Optimize the capacity of the network to meet traffic increase and customer
requirements thanks to either network extension or existing network modification

Ensure that design & optimization guaranty the capability for the network to
provide end-user with new services in line with customer environment,
business goals/drivers and quality

Ensure that the related deliverables & KPIs included in the contract are followed up
and met and identify and report risks associated

Develop and maintain a trust & win-win relationship with customer from initial
NPO scope agreement till final acceptance of NPO deliverables, taking ALU
business interests into account

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3 Role of the Network Planning and Optimization Professional
Critical Skills for NPOP
60

Technical skills are critical (and important to keep developing technical skills)

Addition/improvement of soft skills- functional & leadership job-oriented

Customer trusted advisor: customer relationship & opportunity management

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3 Role of the Network Planning and Optimization Professional
Critical Skills for NPOP [cont.]
61
Technical Skills

Business acumen

Strategic thinking

Network Planning & Optimization
Financial management

Architecture & solution building
Risk management

Communication

Planning & execution

Consulting & customer business support

Networking & influencing

Offer & opportunity management

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3 Role of the Network Planning and Optimization Professional
Critical Skills for NPOP [cont.]
62
Soft (Human) Sk
ills

Service mindset

Adaptability

Partner & customer relationship management

Problem solving

Decision making

Quality & knowledge

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3 Role of the Network Planning and Optimization Professional
What You Must Keep in Mind
63

Read carefully the contract agreed with your Contract &

customer and deliver strictly according to the terms Planning respect
of the contract are Key!

Deliver in due time, any delay impacts the other
tasks and lead to customer complaints and penalties

Report regularly to the PM on the delivery progress
and on any issues

Deliver documents as contracted, they are payment
milestones and traces for any customer complaints

KPI commitment level as penalties are linked

Think up-scopes: detect new services opportunities
and generate customer interest on our services

Share your experience with your colleagues and
benefit from other’s experience re-using when
possible (CoP)

Remember that you are the advocate of the global

corporation and not only of the Service Group

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3 Role of the Network Planning and Optimization Professional
What You Must Keep in Mind [cont.]
64

Keep developing your

knowledge
Keep developing your
expertise

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 65

Additional Resources

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4 Additional Resources
Access through New ALU SG Web Site
66

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4 Additional Resources
Other Access through New ALU SG Web Site
67

BG Services URL:
http://servicesportfolio.web.lucent.com/services/category.cfm?id=1

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4 Additional Resources
Access through New ALU SG Web Site Mobile NW Assessment
68

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4 Additional Resources
Access through New ALU SG Web Site Mobile NW Optimization
69

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4 Additional Resources
Access through New ALU SG Web Site Mobile NW Performance Analysis
70

H.Maillart

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4 Additional Resources
Web Page
71

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4 Additional Resources
Web Page [cont.]
72

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4 Additional Resources
Community Of Practices
73

URL to register to the ndo-core-cop mailing list

http://list.web.alcatel-lucent.com/cgi-bin/wa?SUBED1=ndo-
Core CoP
core-cop&A=1

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 74

End of Module

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