2017 EXPEDITION Owner’s Manual

2017 EXPEDITION Owner’s Manual

owner.ford.com ford.ca

April 2016
First Printing
Owner’s Manual
Expedition
Litho in U.S.A.

HL1J 19A321 AA
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2016

All rights reserved.

Part Number: 03/2016 20160329120403
 Table of Contents

Introduction Safety Canopy™............................................39

About This Manual...........................................7 Crash Sensors and Airbag Indicator.......40
Symbols Glossary.............................................7 Airbag Disposal................................................41
Data Recording..................................................9
California Proposition 65..............................11 Keys and Remote Controls
Perchlorate.........................................................11 Principle of Operation..................................42
Ford Credit..........................................................11 General Information on Radio
Frequencies..................................................42
Replacement Parts
Recommendation.......................................12 Remote Control..............................................43
Special Notices................................................12 Replacing a Lost Key or Remote
Control...........................................................46
Mobile Communications
Equipment.....................................................13
Export Unique Options..................................13 MyKey™
Principle of Operation...................................47
Environment Creating a MyKey...........................................48
Protecting the Environment........................15 Clearing All MyKeys.......................................49
Checking MyKey System Status..............50
Child Safety Using MyKey With Remote Start
Systems..........................................................51
General Information.......................................16
MyKey Troubleshooting................................51
Installing Child Restraints.............................17
Booster Seats..................................................24
Doors and Locks
Child Restraint Positioning.........................26
Locking and Unlocking.................................52
Child Safety Locks..........................................27
Manual Liftgate...............................................54
Power Liftgate.................................................56
Seatbelts
Keyless Entry...................................................58
Principle of Operation..................................29
Fastening the Seatbelts..............................30
Security
Seatbelt Height Adjustment......................32
Passive Anti-Theft System..........................61
Seatbelt Warning Lamp and Indicator
Chime.............................................................33 Anti-Theft Alarm............................................62
Seatbelt Reminder.........................................33
Child Restraint and Seatbelt Power Running Boards
Maintenance................................................35 Using Power Running Boards....................63
Seatbelt Extension........................................35
Steering Wheel
Supplementary Restraints Adjusting the Steering Wheel - Vehicles
System With: Column Shift/Manual Adjustable
Steering Column........................................65
Principle of Operation..................................36
Adjusting the Steering Wheel - Vehicles
Driver and Passenger Airbags....................37 With: Floor Shift/Manual Adjustable
Side Airbags.....................................................38 Steering Column........................................65

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Adjusting the Steering Wheel - Vehicles Warning Lamps and Indicators.................87

With: Power Adjustable Steering Audible Warnings and Indicators............90
Column..........................................................66
Audio Control...................................................67
Information Displays
Voice Control...................................................68
General Information.......................................91
Cruise Control.................................................69
Information Messages................................102
Information Display Control......................69
Heated Steering Wheel...............................69
Climate Control
Manual Climate Control..............................112
Pedals
Manual Climate Control - Vehicles With:
Adjusting the Pedals.....................................70 Electronic Manual Temperature
Control (EMTC)..........................................113
Wipers and Washers Automatic Climate Control........................115
Windshield Wipers..........................................71 Hints on Controlling the Interior
Autowipers.........................................................71 Climate..........................................................116
Windshield Washers......................................72 Rear Passenger Climate Controls...........119
Rear Window Wiper and Washers...........72 Heated Windows and Mirrors..................120
Remote Start.................................................120
Lighting
General Information......................................73 Seats
Lighting Control...............................................73 Sitting in the Correct Position...................121
Autolamps........................................................74 Head Restraints..............................................121
Instrument Lighting Dimmer......................75 Manual Seats.................................................123
Daytime Running Lamps.............................75 Power Seats....................................................124
Front Fog Lamps............................................76 Memory Function..........................................125
Direction Indicators........................................76 Rear Seats.......................................................126
Interior Lamps..................................................77 Heated Seats..................................................133
Ambient Lighting............................................78 Climate Controlled Seats..........................134

Windows and Mirrors Universal Garage Door

Power Windows..............................................79
Opener
Universal Garage Door Opener...............136
Exterior Mirrors...............................................80
Interior Mirror....................................................81
Auxiliary Power Points
Childminder Mirror..........................................81
Auxiliary Power Points.................................141
Rear Quarter Windows................................82
Sun Visors.........................................................82
Storage Compartments
Moonroof...........................................................82
Center Console..............................................143
Instrument Cluster Overhead Console........................................143
Gauges...............................................................84

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 Table of Contents

Starting and Stopping the Stability Control

Engine Principle of Operation..................................177
General Information....................................144 Using Stability Control................................178
Ignition Switch...............................................144
Keyless Starting............................................144 Terrain Response
Steering Wheel Lock...................................145 Using Hill Descent Control.......................180
Starting a Gasoline Engine.......................145
Engine Block Heater....................................148 Parking Aids
Principle of Operation.................................182
Fuel and Refueling Rear Parking Aid............................................182
Safety Precautions......................................150 Front Parking Aid..........................................183
Fuel Quality......................................................151 Rear View Camera.......................................184
Fuel Filler Funnel Location.........................151
Running Out of Fuel......................................151 Cruise Control
Refueling..........................................................152 Principle of Operation.................................187
Fuel Consumption........................................155 Using Cruise Control....................................187
Emission Control System..........................156
Driving Aids
Transmission Blind Spot Information System..............189
Automatic Transmission...........................159 Steering............................................................193
Drive Control..................................................194
Four-Wheel Drive Self-Leveling Suspension.........................194
Using Four-Wheel Drive.............................165
Load Carrying
Rear Axle Rear Under Floor Storage.........................196
Limited Slip Differential..............................172 Roof Racks and Load Carriers..................197
Load Limit.......................................................198
Brakes
General Information.....................................173 Towing
Hints on Driving With Anti-Lock Towing a Trailer............................................203
Brakes............................................................173 Trailer Sway Control...................................204
Parking Brake..................................................174 Recommended Towing Weights...........204
Hill Start Assist..............................................174 Essential Towing Checks..........................207
Towing Points.................................................214
Traction Control Towing the Vehicle on Four Wheels......215
Principle of Operation.................................176
Using Traction Control................................176 Driving Hints
Breaking-In......................................................218
Reduced Engine Performance.................218

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Economical Driving......................................218 Brake Fluid Check........................................252

Driving Through Water................................219 Washer Fluid Check....................................252
Floor Mats........................................................219 Fuel Filter........................................................253
Changing the 12V Battery.........................253
Roadside Emergencies Checking the Wiper Blades......................255
Roadside Assistance...................................221 Changing the Wiper Blades.....................255
Hazard Warning Flashers..........................222 Adjusting the Headlamps........................256
Fuel Shutoff...................................................222 Removing a Headlamp..............................257
Jump Starting the Vehicle.........................223 Changing a Bulb...........................................257
Bulb Specification Chart..........................260
Customer Assistance Changing the Engine Air Filter.................262
Getting the Services You Need...............226
In California (U.S. Only).............................227 Vehicle Care
The Better Business Bureau (BBB) Auto General Information...................................264
Line Program (U.S. Only)......................228 Cleaning Products.......................................264
Utilizing the Mediation/Arbitration Cleaning the Exterior..................................265
Program (Canada Only).......................229
Waxing.............................................................266
Getting Assistance Outside the U.S. and
Canada........................................................229 Cleaning the Engine...................................266
Ordering Additional Owner's Cleaning the Windows and Wiper
Literature....................................................230 Blades..........................................................267
Reporting Safety Defects (U.S. Cleaning the Interior...................................267
Only)..............................................................231 Cleaning the Instrument Panel and
Reporting Safety Defects (Canada Instrument Cluster Lens.......................268
Only)..............................................................231 Cleaning Leather Seats.............................268
Repairing Minor Paint Damage...............270
Fuses Cleaning the Alloy Wheels.......................270
Fuse Specification Chart...........................233 Vehicle Storage.............................................270
Changing a Fuse............................................241
Wheels and Tires
Maintenance General Information....................................273
General Information...................................243 Tire Care..........................................................276
Opening and Closing the Hood..............243 Using Snow Chains......................................291
Under Hood Overview...............................244 Tire Pressure Monitoring System...........292
Engine Oil Dipstick......................................245 Changing a Road Wheel............................297
Engine Oil Check..........................................245 Technical Specifications...........................302
Oil Change Indicator Reset......................246
Engine Coolant Check................................247 Capacities and Specific-
Automatic Transmission Fluid ations
Check............................................................251 Engine Specifications................................304
Transfer Case Fluid Check.........................251 Motorcraft Parts..........................................304

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 Table of Contents

Vehicle Identification Number...............306 Ford Protect

Vehicle Certification Label.......................307 Ford Protect....................................................441
Transmission Code Designation............307
Capacities and Specifications...............308 Scheduled Maintenance
General Maintenance Information.......443
Audio System Normal Scheduled Maintenance..........446
General Information....................................313 Special Operating Conditions Scheduled
Audio Unit - Vehicles With: AM/FM/CD/ Maintenance.............................................449
SYNC/Satellite Radio.............................314 Scheduled Maintenance Record...........452
Audio Unit - Vehicles With: Sony AM/FM/
CD...................................................................316
Appendices
Digital Radio...................................................318
End User License Agreement.................462
Satellite Radio..............................................320
USB Port..........................................................323
Media Hub......................................................323

SYNC™
General Information...................................324
Using Voice Recognition...........................326
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
Using SYNC™ With Your Media
Player...........................................................348
SYNC™ Troubleshooting.........................356

SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Apps...................................................................412
Settings............................................................414
SYNC™ 3 Troubleshooting......................426

Accessories
Accessories....................................................439

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 Introduction

ABOUT THIS MANUAL

Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and E154903
injury. We strongly recommend that
you use extreme caution when using any A Right-hand side.
device that may take your focus off the
road. Your primary responsibility is the safe B Left-hand side.
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of SYMBOLS GLOSSARY
voice-operated systems when possible.
Make sure you are aware of all applicable These are some of the symbols you may
local laws that may affect the use of see on your vehicle.
electronic devices while driving. Safety alert

Note: This manual describes product

features and options available throughout See Owner's Manual
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the Air conditioning system
vehicle you have purchased.
Note: Some of the illustrations in this E162384

manual may show features as used in Anti-lock braking system

different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle Avoid smoking, flames or sparks
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling Battery
your vehicle. It is an integral part of your
vehicle.
Battery acid
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Brake fluid - non petroleum
based

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 Introduction

Brake system Front airbag

Cabin air filter Front fog lamps

Check fuel cap Fuel pump reset

Child safety door lock or unlock Fuse compartment

Child seat lower anchor Hazard warning flashers

Child seat tether anchor Heated rear window

Cruise control Heated windshield

E71340

Do not open when hot Interior luggage compartment

release

Engine air filter Jack

Engine coolant Keep out of reach of children

E161353

Engine coolant temperature Lighting control

Engine oil Low tire pressure warning

Explosive gas Maintain correct fluid level

Fan warning Note operating instructions

Fasten seatbelt Panic alarm

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 Introduction

Parking aid and repair facilities may access or share

among them vehicle diagnostic
E139213 information received through a direct
Parking brake connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
Power steering fluid
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
Power windows front/rear you, (e.g., your contact information), to
offer you products or services that may
interest you. Data may be provided to our
Power window lockout service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
Service engine soon We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
Side airbag
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
Shield the eyes order, and such information may be used
in legal proceedings. For U.S. only (if
E167012 equipped), if you choose to use connected
Stability control apps and services, such as SYNC Vehicle
Health Report or MyFord Mobile App, you
E138639 consent that certain diagnostic information
Windshield wash and wipe may also be accessed electronically by
Ford Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
DATA RECORDING experience, troubleshoot, and to improve
products and services and offer you
Service Data Recording products and services that may interest
Service data recorders in your vehicle are you, where permitted by law. For Canada
capable of collecting and storing only, for more information, please review
diagnostic information about your vehicle. the Ford of Canada privacy policy at
This potentially includes information about www.ford.ca, including our U.S. data
the performance or status of various storage and use of service providers in
systems and modules in the vehicle, such other jurisdictions who may be subject to
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service

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 Introduction

legal requirements in Canada, the United Note: Event data recorder data is
States and other countries applicable to recorded by your vehicle only if a
them, for example, lawful requirements to non-trivial crash situation occurs; no data
disclose personal information to is recorded by the event data recorder
governmental authorities in those under normal driving conditions and no
countries. See SYNC™ (page 324). personal data or information (e.g., name,
gender, age, and crash location) is
Event Data Recording recorded (see limitations regarding 911
Assist and Traffic, directions and
This vehicle is equipped with an event Information privacy below). However,
data recorder. The main purpose of an parties, such as law enforcement, could
event data recorder is to record, in combine the event data recorder data
certain crash or near crash-like with the type of personally identifying
situations, such as an airbag data routinely acquired during a crash
deployment or hitting a road obstacle; investigation.
this data will assist in understanding
how a vehicle’s systems performed. To read data recorded by an event data
The event data recorder is designed to recorder, special equipment is required,
record data related to vehicle dynamics and access to the vehicle or the event
and safety systems for a short period data recorder is needed. In addition to
of time, typically 30 seconds or less. the vehicle manufacturer, other
parties, such as law enforcement, that
The event data recorder in this vehicle have such special equipment, can read
is designed to record such data as: the information if they have access to
• How various systems in your vehicle the vehicle or the event data recorder.
were operating; Ford Motor Company and Ford of
• Whether or not the driver and Canada do not access event data
passenger safety belts were recorder information without obtaining
buckled/fastened; consent, unless pursuant to court order
or where required by law enforcement,
• How far (if at all) the driver was
other government authorities or other
depressing the accelerator and/or
third parties acting with lawful
the brake pedal; and
authority. Other parties may seek to
• How fast the vehicle was traveling; access the information independently
and of Ford Motor Company and Ford of
• Where the driver was positioning Canada.
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.

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 Introduction

Note: Including to the extent that any CALIFORNIA PROPOSITION 65

law pertaining to Event Data Recorders
applies to SYNC or its features, please WARNINGS
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist Some constituents of engine
may, through any paired and connected exhaust, certain vehicle components,
cell phone, disclose to emergency certain fluids contained in vehicles
services that the vehicle has been in a and certain products of component wear
crash involving the deployment of an contain or emit chemicals known to the
airbag or, in certain vehicles, the State of California to cause cancer and
activation of the fuel pump shut-off. birth defects or other reproductive harm.
Certain versions or updates to 911 Assist Battery posts, terminals and related
may also be capable of being used to accessories contain lead and lead
electronically or verbally provide to 911 compounds, chemicals known to the
operators the vehicle location (such as State of California to cause cancer and
latitude and longitude), and/or other reproductive harm. Batteries also contain
details about the vehicle or crash or other chemicals known to the State of
personal information about the California to cause cancer. Wash your
occupants to assist 911 operators to hands after handling.
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911 PERCHLORATE
Assist feature. See SYNC™ (page 324).
Certain components in your vehicle such
Additionally, when you connect to as airbag modules, seatbelt pretensioners
Traffic, Directions and Information (if and remote control batteries may contain
equipped, U.S. only), the service uses perchlorate material. Special handling
GPS technology and advanced vehicle may apply for service or vehicle end of life
sensors to collect the vehicle’s current disposal.
location, travel direction, and speed
(“vehicle travel information”), only to For more information visit:
help provide you with the directions,
traffic reports, or business searches Web Address
that you request. If you do not want
Ford or its vendors to receive this www.dtsc.ca.gov/hazard-
information, do not activate the ouswaste/perchlorate
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See SYNC™ FORD CREDIT
(page 324).
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.

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 Introduction

We offer a number of convenient ways for vehicle development we validate that

you to contact us and help to manage your these parts deliver the intended level of
account. protection as a whole system. A great way
Call 1-800-727-7000. to know for sure you are getting this level
of protection is to use genuine Ford
For more information about Ford Credit replacement collision parts.
and access to the Account Manager, go to
www.fordcredit.com. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
REPLACEMENT PARTS parts are the only replacement parts that
RECOMMENDATION benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
We have built your vehicle to the highest to your vehicle as a result of failed
standards using quality parts. We non-Ford parts. For additional information,
recommend that you demand the use of refer to the terms and conditions of the
genuine Ford and Motorcraft parts Ford Warranty.
whenever your vehicle requires scheduled
maintenance or repair. You can clearly SPECIAL NOTICES
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or New Vehicle Limited Warranty
Motorcraft branding on the parts or their
packaging. For a detailed description of what is
covered and what is not covered by your
Scheduled Maintenance and vehicle’s New Vehicle Limited Warranty,
Mechanical Repairs refer to the Warranty Manual that is
provided to you along with your Owner’s
One of the best ways for you to make sure Manual.
that your vehicle provides years of service
is to have it maintained in line with our Special Instructions
recommendations using parts that
conform to the specifications detailed in For your added safety, your vehicle is fitted
this Owner’s Manual. Genuine Ford and with sophisticated electronic controls.
Motorcraft parts meet or exceed these
specifications. WARNINGS
You risk death or serious injury to
Collision Repairs yourself and others if you do not
follow the instruction highlighted by
We hope that you never experience a the warning symbol. Failure to follow the
collision, but accidents do happen. specific warnings and instructions could
Genuine Ford replacement collision parts result in personal injury.
meet our stringent requirements for fit,
finish, structural integrity, corrosion Never place front seat mounted
protection and dent resistance. During rear-facing child or infant seats in
front of an active passenger airbag.

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 Introduction

On Board Diagnostics Data Link MOBILE COMMUNICATIONS

Connector
EQUIPMENT
WARNING
WARNING
Use of wireless plug-in devices in the
OBD Data Link Connector (DLC) may Driving while distracted can result in
allow unauthorized third parties to loss of vehicle control, crash and
gain access to vehicle systems and data injury. We strongly recommend that
which could impair the function of various you use extreme caution when using any
vehicle systems, including safety-related device that may take your focus off the
systems. The DLC should only be used by road. Your primary responsibility is the safe
a repair facility that operates in accordance operation of your vehicle. We recommend
with Ford’s service and repair instructions. against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Your vehicle has an OBD Data Link
Make sure you are aware of all applicable
Connector (DLC) that is used in
local laws that may affect the use of
conjunction with a diagnostic scan tool for
electronic devices while driving.
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC Using mobile communications equipment
during normal driving for purposes such as is becoming increasingly important in the
remote insurance company monitoring, conduct of business and personal affairs.
transmission of vehicle data to other However, you must not compromise your
devices or entities, or altering the own or others’ safety when using such
performance of the vehicle, may cause equipment. Mobile communications can
interference with or even damage to enhance personal safety and security when
vehicle systems. We do not recommend appropriately used, particularly in
or endorse the use of aftermarket plug-in emergency situations. Safety must be
devices unless approved by Ford. The paramount when using mobile
vehicle Warranty will not cover damage communications equipment to avoid
caused by an aftermarket plug-in device. negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,

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 Introduction

recommendations and specifications that

are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for Export. Refer to this Owner’s
Manual for all other required
information and warnings.

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 Environment

PROTECTING THE
ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.

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 Child Safety

GENERAL INFORMATION WARNINGS

Technician (CPST) to make sure that you
See the following sections for directions properly install the child restraint in your
on how to properly use safety restraints vehicle and that you consult your
for children. pediatrician to make sure you have a child
restraint appropriate for your child. To
WARNINGS
locate a child restraint fitting station and
Always make sure your child is CPST, contact NHTSA toll free at
secured properly in a device that is 1-888-327-4236 or go to
appropriate for their height, age and www.nhtsa.dot.gov. In Canada, contact
weight. Child safety restraints must be Transport Canada toll free at
bought separately from your vehicle. 1-800-333-0371 or go to www.tc.gc.ca to
Failure to follow these instructions and find a Child Car Seat Clinic in your area.
guidelines may result in an increased risk Failure to properly restrain children in child
of serious injury or death to your child. restraints made especially for their height,
All children are shaped differently. age and weight, may result in an increased
The National Highway Traffic Safety risk of serious injury or death to your child.
Administration and other safety On hot days, the temperature inside
organizations, base their recommendations the vehicle can rise very quickly.
for child restraints on probable child height, Exposure of people or animals to
age and weight thresholds, or on the these high temperatures for even a short
minimum requirements of the law. We time can cause death or serious heat
recommend that you check with a NHTSA related injuries, including brain damage.
Certified Child Passenger Safety Small children are particularly at risk.

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 Child Safety

Recommendations for Safety Restraints for Children

Recommended restraint
Child Child size, height, weight, or age
type

Use a child safety seat

Infants or Children weighing 40 lb (18 kg) or less (sometimes called an
toddlers (generally age four or younger). infant carrier, convertible
seat, or toddler seat).
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four Use a belt-positioning
Small children
and less than age 12, and between 40 lb booster seat.
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Children who have outgrown or no longer Use a vehicle seatbelt
properly fit in a belt-positioning booster having the lap belt snug
seat (generally children who are at least and low across the hips,
Larger children 4 ft. 9 in. (1.45 m) tall or greater than shoulder belt centered
80 lb (36 kg) or 100 lb (45 kg) if recom- across the shoulder and
mended by child restraint manufacturer). chest, and seatback
upright.

• You are required by law to properly use

safety seats for infants and toddlers in INSTALLING CHILD
the United States and Canada. RESTRAINTS
• Many states and provinces require that
small children use approved booster Child Seats
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 lb (36 kg). Check your local
and state or provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. E142594

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 Child Safety

Use a child safety seat (sometimes called • Place the vehicle seat upon which the
an infant carrier, convertible seat, or child seat will be installed in the upright
toddler seat) for infants, toddlers, or position.
children weighing 40 pounds (18 • Put the seatbelt in the automatic
kilograms) or less (generally age four or locking mode. This vehicle does not
younger). require the use of a locking clip.
Using Lap and Shoulder Belts Perform the following steps when
installing the child seat with combination
WARNINGS lap and shoulder belts:
Airbags can kill or injure a child in a Note: Although the child seat illustrated is
child seat. Never place a rear-facing a forward facing child seat, the steps are
child seat in front of an active airbag. the same for installing a rear facing child
If you must use a forward-facing child seat seat.
in the front seat, move the vehicle seat
upon which the seat is installed all the way
back.
Airbags can kill or injure a child in a
child seat. Children 12 and under
should be properly restrained in the
rear seat whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
E142528
rendering those features potentially
unusable. To avoid risk of injury, occupants 1. Position the child safety seat in a seat
should only use seating positions where with a combination lap and shoulder
they are able to be properly restrained. belt.

When installing a child safety seat with

combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the child E142529
seat and the release button, to prevent 2. Pull down on the shoulder belt and
accidental unbuckling. then grasp the shoulder belt and lap
belt together.

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 Child Safety

E142530 E142875

3. While holding the shoulder and lap belt 5. To put the retractor in the automatic
portions together, route the tongue locking mode, grasp the shoulder
through the child seat according to the portion of the belt and pull downward
child seat manufacturer's instructions. until all of the belt is pulled out.
Be sure the belt webbing is not twisted. Note: The automatic locking mode is
available on the front passenger and rear
seats. This vehicle does not require the use
of a locking clip.
6. Allow the belt to retract to remove
slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
E206121 retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.

E142533

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 Child Safety

8. Remove remaining slack from the belt. Using Lower Anchors and Tethers
Force the seat down with extra weight, for CHildren (LATCH)
for example, by pressing down or
kneeling on the child restraint while WARNING
pulling up on the shoulder belt in order Never attach two child safety seats
to force slack from the belt. This is to the same anchor. In a crash, one
necessary to remove the remaining anchor may not be strong enough to
slack that will exist once the extra hold two child safety seat attachments
weight of the child is added to the child and may break, causing serious injury or
restraint. It also helps to achieve the death.
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will help to remove The LATCH system is composed of three
remaining slack from the belt. vehicle anchor points: two lower anchors
located where the vehicle seatback and
9. Attach the tether strap (if the child seat seat cushion meet (called the seat bight)
is equipped). and one top tether anchor located behind
that seating position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child seat,
however the seatbelt can still be used to
attach the child seat if the lower anchors
are not used. For forward-facing child
E142534 seats, the top tether strap must also be
attached to the proper top tether anchor,
10. Before placing the child in the seat, if a top tether strap has been provided with
forcibly move the seat forward and your child seat. We recommend the use of
back to make sure the seat is securely a child safety seat having a top tether
held in place. strap. See Using Tether Straps in this
To check this, grab the seat at the belt path chapter.
and attempt to move it side to side and Your vehicle has LATCH lower anchors for
forward and back. There should be no child seat installation at the seating
more than 1 in (2.5 cm) of movement for positions marked with the child seat
proper installation. symbol.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.

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 Child Safety

The locator symbols are on round plastic

buttons for the center seat and on
rectangular tags for the outboard seats.
Follow the instructions on attaching child
safety seats with tether straps. See Using
Tether Straps in this chapter.
Attach LATCH lower attachments of the
child seat only to the anchors shown.
Each time you use the safety seat, check
that the seat is properly attached to the
E205021
lower anchors and tether anchor, if
applicable. Tug the child seat from side to
side and forward and back where it is
secured to the vehicle. The seat should
move less than one inch when you do this
for a proper installation.
If the safety seat is not anchored properly,
the risk of a child being injured in a crash
greatly increases.

Combining Seatbelt and LATCH

Lower Anchors for Attaching Child
Safety Seats
E206122
When used in combination, either the
The LATCH anchors are at the rear section seatbelt or the LATCH lower anchors may
of the rear seat between the cushion and be attached first, provided a proper
seatback, below the locator symbols on installation is achieved. Attach the tether
the seatback. Follow the child seat strap afterward, if included with the child
manufacturer’s instructions to properly seat.
install a child seat with LATCH
attachments. Using Tether Straps
Many forward-facing child safety seats
include a tether strap which extends from
the back of the child safety seat and hooks
to an anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety seats.
Contact the manufacturer of your child
seat for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety seat
does not reach the appropriate top tether
anchor in the vehicle.
E144054

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 Child Safety

Some of the rear seats of your vehicle are Once the child safety seat has been
equipped with built-in tether strap anchors installed using either the seatbelt, the
located behind the seats as described lower anchors of the LATCH system, or
below. both, you can attach the top tether strap.
In the third row center seating position, the If you install a child seat with rigid LATCH
tether anchor is a loop at the bottom of attachments, do not tighten the tether
the seatback. strap enough to lift the child seat off the
vehicle seat cushion when the child is
The tether strap anchors in your vehicle
seated in it. Keep the tether strap just snug
are in the following positions (shown from
without lifting the front of the child seat.
top view).
Keeping the child seat just touching the
Second row bench seat vehicle seat gives the best protection in a
severe crash.
Perform the following steps to install a
child safety seat with tether anchors:
Second row outboard seating positions

E205023

Second row bucket seats

E205025

Second row center seating position (if

equipped)

E205024

Attach the tether strap only to the

appropriate tether anchor as shown. The
tether strap may not work properly if
attached somewhere other than the
correct tether anchor. E205026

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 Child Safety

1. For center seating positions, route the

child safety seat tether strap over the
back of the seat. For outboard seating
positions, route the tether strap under
the head restraint and between the
head restraint posts. If the top of the
safety seat hits the head restraint,
recline the seat back slightly to obtain
proper fit.
2. Locate the correct anchor for the
selected seating position.
E205029

5. Rotate the tether strap clip.

6. Tighten the child safety seat tether
strap according to the manufacturer’s
instructions.
Third row center seating position
1. Route the child safety seat tether strap
over the back of the seat.

E205027

3. Grasp the tether strap and position it

to the seat frame.

E205030

2. Locate the anchor webbing loop for the

seating position. You may need to pull
back the top of the hinged panel along
the bottom of the seatback to access
E205028 the tether anchor.
4. Rotate the tether strap, and clip the
tether strap to the anchor on the seat
frame.

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 Child Safety

BOOSTER SEATS
WARNING
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.

E205032
Note: Some booster seat safety belt guides
may not accommodate the shoulder portion
3. Clip the tether strap through the anchor of the inflatable safety belt.
loop as shown. If the tether strap is Use a belt-positioning booster seat for
clipped incorrectly, the child safety children who have outgrown or no longer
seat may not be retained properly in properly fit in a child safety seat (generally
the event of a crash. children who are less than 4 feet 9 inches
(1.45 meters) tall, are greater than age four
(4) and less than age twelve (12), and
between 40 pounds (18 kilograms) and
80 pounds (36 kilograms) and upward to
100 pounds (45 kilograms) if
recommended by your child restraint
manufacturer). Many state and provincial
laws require that children use approved
booster seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters) tall,
or 80 pounds (36 kilograms).
E205033 Booster seats should be used until you can
answer YES to ALL of these questions
4. Tighten the child safety seat tether when seated without a booster seat:
strap according to the manufacturer’s
instructions. If the safety seat is not
anchored properly, the risk of a child
being injured in a crash greatly
increases.
If your child restraint system is equipped
with a tether strap, and the child restraint
manufacturer recommends its use, we also
recommend its use.

E142595

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 Child Safety

• Can the child sit all the way back

against their vehicle seat back with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip? E70710
Always use booster seats in conjunction
with your vehicle lap and shoulder belt. • High back booster seats
If, with a backless booster seat, you cannot
Types of Booster Seats find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
E68924 shoulder. The drawings also show how the
• Backless booster seats lap belt should be low and snug across the
child's hips.
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat
back or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat back or
head restraint and lap and shoulder belts,
or consider using a high back booster seat.

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 Child Safety

E142596

E142597

If the booster seat slides on the vehicle WARNINGS

seat upon which it is being used, placing a the way back. When possible, all children
rubberized mesh sold as shelf or carpet age 12 and under should be properly
liner under the booster seat may improve restrained in a rear seating position. If all
this condition. Do not introduce any item children cannot be seated and restrained
thicker than this under the booster seat. properly in a rear seating position, properly
Check with the booster seat restrain the largest child in the front seat.
manufacturer's instructions. Always carefully follow the
instructions and warnings provided
CHILD RESTRAINT by the manufacturer of any child
restraint to determine if the restraint device
POSITIONING is appropriate for your child's size, height,
weight, or age. Follow the child restraint
WARNINGS manufacturer's instructions and warnings
Airbags can kill or injure a child in a provided for installation and use in
child seat. Never place a rear-facing conjunction with the instructions and
child seat in front of an active airbag. warnings provided by your vehicle
If you must use a forward-facing child seat
in the front seat, move the vehicle seat
upon which the child seat is installed all

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 Child Safety

WARNINGS WARNINGS
manufacturer. A safety seat that is Always restrain an unoccupied child
improperly installed or utilized, is seat or booster seat. These objects
inappropriate for your child's height, age, may become projectiles in a crash or
or weight or does not properly fit the child sudden stop, which may increase the risk
may increase the risk of serious injury or of serious injury.
death. Never place, or allow a child to place,
Never let a passenger hold a child on the shoulder belt under a child's arm
his or her lap while your vehicle is or behind the back because it
moving. The passenger cannot reduces the protection for the upper part
protect the child from injury in a crash, of the body and may increase the risk of
which may result in serious injury or death. injury or death in a crash.
Never use pillows, books, or towels To avoid risk of injury, do not leave
to boost a child. They can slide children or pets unattended in your
around and increase the likelihood vehicle.
of injury or death in a crash.

Recommendations for attaching child safety restraints for children

Use any attachment method as indicated below by X

LATCH LATCH Safety belt Safety belt Safety belt

Combined (lower (lower and top and LATCH only
Restraint weight of anchors anchors tether (lower
Type child and and top only) anchor anchors
child seat tether and top
anchor) tether
anchor)

Rear facing Up to 65 lb
X X
child seat (29.5 kg)
Rear facing Over 65 lb
X
child seat (29.5 kg)
Forward
Up to 65 lb
facing X X X
(29.5 kg)
child seat
Forward
Over 65 lb
facing X X
(29.5 kg)
child seat

Note: The child seat must rest tightly

against the vehicle seat upon which it is CHILD SAFETY LOCKS
installed. It may be necessary to lift or
remove the head restraint. See Seats (page When these locks are set, the rear doors
121). cannot be opened from the inside.

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 Child Safety

E205034

The locks are located on the rear edge of

each rear door and must be set separately
for each door.
Move the lock control up to engage the
lock. Move it down to disengage the lock.

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 Seatbelts

PRINCIPLE OF OPERATION WARNINGS

When possible, all children 12 years
WARNINGS old and under should be properly
Always drive and ride with your restrained in a rear seating position.
seatback upright and the lap belt Failure to follow this could seriously
snug and low across the hips. increase the risk of injury or death.
To reduce the risk of injury, make Safety belts and seats can become
sure children sit where they can be hot in a vehicle that has been closed
properly restrained. up in sunny weather; they could burn
a small child. Check seat covers and
Never let a passenger hold a child on buckles before you place a child anywhere
his or her lap while the vehicle is near them.
moving. The passenger cannot
protect the child from injury in a crash, Front and rear seat occupants,
which may result in serious injury or death. including pregnant women, should
wear safety belts for optimum
All occupants of the vehicle, protection in an accident.
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint All seating positions in this vehicle have
system is provided. Failure to properly wear lap and shoulder safety belts. All
your safety belt could seriously increase occupants of the vehicle should always
the risk of injury or death. properly wear their safety belts, even when
an airbag supplemental restraint system
It is extremely dangerous to ride in a is provided.
cargo area, inside or outside of a
vehicle. In a crash, people riding in The safety belt system consists of:
these areas are more likely to be seriously • Lap and shoulder safety belts.
injured or killed. Do not allow people to ride • Shoulder safety belt with automatic
in any area of your vehicle that is not locking mode, (except driver safety
equipped with seats and safety belts. Be belt).
sure everyone in your vehicle is in a seat
and using a safety belt properly. • Height adjuster at the front outboard
seating positions.
In a rollover crash, an unbelted
• Safety belt pretensioner at the front
person is significantly more likely to
outboard seating positions.
die than a person wearing a safety
belt.
Each seating position in your vehicle
has a specific safety belt assembly • Safety belt warning light and chime.
which is made up of one buckle and
one tongue that are designed to be used
as a pair. 1) Use the shoulder belt on the
outside shoulder only. Never wear the
shoulder belt under the arm. 2) Never • Crash sensors and monitoring system
swing the safety belt around your neck over with readiness indicator.
the inside shoulder. 3) Never use a single
belt for more than one person.

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 Seatbelts

The safety belt pretensioners at the front

seating positions are designed to tighten
the safety belts when activated. In frontal
and near-frontal crashes, the safety belt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. In side crashes and
rollovers, the pretensioners will be
activated when the Safety Canopy is
activated.

FASTENING THE SEATBELTS E142588

The front outboard and rear safety 2. To unfasten, press the release button
restraints in the vehicle are combination and remove the tongue from the
lap and shoulder belts. buckle.

Using Seatbelts During Pregnancy

WARNING
Always ride and drive with your
seatback upright and the seatbelt
properly fastened. The lap portion of
the seatbelt should fit snug and be
positioned low across the hips. The
shoulder portion of the seatbelt should be
positioned across the chest. Pregnant
women should also follow this practice.
E142587
See the following figure.

1. Insert the belt tongue into the proper

buckle (the buckle closest to the
direction the tongue is coming from)
until you hear a snap and feel it latch.
Make sure the tongue is securely
fastened in the buckle.

E142590

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 Seatbelts

Pregnant women should always wear their In addition, the retractor is designed to lock
seatbelt. The lap belt portion of a if the webbing is pulled out too quickly. If
combination lap and shoulder belt should this occurs, let the belt retract slightly and
be positioned low across the hips below pull webbing out again in a slow and
the belly and worn as tight as comfort will controlled manner.
allow. The shoulder belt should be
positioned to cross the middle of the Automatic Locking Mode
shoulder and the center of the chest. In this mode, the shoulder belt is
Seatbelt Locking Modes automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
WARNINGS belt. The automatic locking mode is not
available on the driver seatbelt.
After any vehicle crash, the seatbelt
system at all passenger seating When to Use the Automatic Locking
positions must be checked by an Mode
authorized dealer to verify that the
automatic locking retractor feature for This mode should be used any time a child
child seats is still functioning properly. In safety seat, except a booster, is installed
addition, all seatbelts should be checked in passenger front or rear seating positions.
for proper function. Children 12 years old and under should be
properly restrained in a rear seating
The belt and retractor assembly
position whenever possible. See Child
must be replaced if the seatbelt
Safety (page 16).
assembly automatic locking retractor
feature or any other seatbelt function is How to Use the Automatic Locking
not operating properly when checked by Mode
an authorized dealer. Failure to replace the
belt and retractor assembly could increase
the risk of injury in crashes.

All safety restraints in the vehicle are

combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode. The front outboard passenger and
rear seat seatbelts have both types of
locking modes described as follows:

Vehicle Sensitive Mode

E142591
This is the normal retractor mode, which
allows free shoulder belt length 1. Buckle the combination lap and
adjustment to your movements and shoulder belt.
locking in response to vehicle movement.
For example, if the driver brakes suddenly 2. Grasp the shoulder portion and pull
or turns a corner sharply, or the vehicle downward until the entire belt is pulled
receives an impact of about 5 mph out.
(8 km/h) or more, the combination
seatbelts will lock to help reduce forward
movement of the driver and passengers.

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 Seatbelts

Allow the belt to retract. As the belt 2. Release the buttons and pull down on
retracts, you will hear a clicking sound. This the height adjuster to make sure it is
indicates the seatbelt is now in the locked in place.
automatic locking mode.
Second Row Comfort Guide
How to Disengage the Automatic
Locking Mode WARNING
Unbuckle the combination lap and Position the safety belt comfort
shoulder belt and allow it to retract guide so that the belt rests across
completely to disengage the automatic the middle of your shoulder. Failure
locking mode and activate the vehicle to adjust the safety belt properly could
sensitive (emergency) locking mode. reduce the effectiveness of the safety belt
and increase the risk of injury in a crash.

SEATBELT HEIGHT
ADJUSTMENT
WARNING
Position the safety belt height
adjuster so that the belt rests across
the middle of your shoulder. Failure
to adjust the safety belt properly could
reduce the effectiveness of the safety belt
and increase the risk of injury in a crash.

E205036

The second row outboard lap and shoulder

belt is equipped with a belt comfort guide.
This guide is attached to the quarter trim
panel. Use it to adjust the comfort of the
shoulder belt for smaller occupants in the
outboard second row seats.

E205035

Adjust the height of the shoulder belt so

the belt rests across the middle of your
shoulder.
To adjust the shoulder belt height:
1. Press the side release buttons and slide
the height adjuster up or down. E205037

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 Seatbelts

To adjust the comfort guide: SEATBELT WARNING LAMP

1. Slip the shoulder belt into the belt AND INDICATOR CHIME
guide (the portion of the belt between
the latch tongue and the D-ring, not This lamp illuminates and an
the portion where the belt exits from audible warning will sound if the
the quarter trim panel). driver's safety belt has not been
2. Slide the guide up or down along the fastened when the vehicle's ignition is
webbing so that the belt is centered on turned on.
the occupant’s shoulder.

Conditions of operation

If... Then...

The driver's safety belt is not buckled The safety belt warning light illuminates 1-
before the ignition switch is turned to the 2 minutes and the warning chime sounds
on position... 4-8 seconds.
The driver's safety belt is buckled while the The safety belt warning light and warning
indicator light is illuminated and the chime turn off.
warning chime is sounding...
The driver's safety belt is buckled before The safety belt warning light and indicator
the ignition switch is turned to the on posi- chime remain off.
tion...

SEATBELT REMINDER
Belt-Minder™
This feature supplements the safety belt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the safety belt warning light
when you are in the driver seat and a safety
belt is unbuckled.

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 Seatbelts

If... Then...

You buckle your safety belt before you The Belt-Minder feature will not activate.
switch the ignition on or less than 1-2
minutes elapse after you switch the ignition
on...
You do not buckle your safety belt before The Belt-Minder feature activates, the
your vehicle reaches at least 6 mph (9.7 safety belt warning light illuminates and a
km/h) and 1-2 minutes elapse after you warning tone sounds for 6 seconds every
switch the ignition on... 25 seconds, repeating for about 5 minutes
or until you buckle your safety belt.
The driver safety belt is unbuckled for about The Belt-Minder feature activates, the
1 minute while the vehicle is traveling at safety belt warning light illuminates and a
least 6 mph (9.7 km/h) and more than 1-2 warning tone sounds for 6 seconds every
minutes elapse after you switch the ignition 25 seconds, repeating for about 5 minutes
on... or until you buckle your safety belt.

2. Wait until the safety belt warning light

Deactivating and Activating the turns off (about one minute). After
Belt-Minder Feature Step 2, wait an additional 5 seconds
before proceeding with Step 3. Once
WARNING you start Step 3, you must complete
While the system allows you to the procedure within 60 seconds.
deactivate it, this system is designed 3. Buckle then unbuckle the safety belt
to improve your chances of being three times at a moderate speed,
safely belted and surviving an accident. ending in the unbuckled state. After
We recommend you leave the system Step 3, the safety belt warning light
activated for yourself and others who may turns on.
use the vehicle.
4. While the safety belt warning light is
on, buckle then unbuckle the safety
Read Steps 1 - 4 thoroughly before belt. After Step 4, the safety belt
proceeding with the programming warning light flashes for confirmation.
procedure.
• This will switch the feature off if it is
Before following the procedure, make sure currently on.
that:
• This will switch the feature on if it is
• The parking brake is set. currently off.
• The transmission is in park (P).
• The ignition is off.
• All vehicle doors are closed.
• The driver safety belt is unbuckled.
1. Switch the ignition on. Do not start the
engine.

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 Seatbelts

CHILD RESTRAINT AND WARNINGS

SEATBELT MAINTENANCE Only use extensions provided free of
charge by Ford Motor Company
Inspect the vehicle safety belts and child dealers. The dealer will provide an
safety seat systems periodically to make extension designed specifically for this
sure they work properly and are not vehicle, model year and seating position.
damaged. Inspect the vehicle and child The use of an extension intended for
seat safety belts to make sure there are no another vehicle, model year or seating
nicks, tears or cuts. Replace if necessary. position may not offer you the full
All vehicle safety belt assemblies, including protection of your vehicle’s seatbelt
retractors, buckles, front safety belt buckle restraint system.
assemblies, buckle support assemblies Never use seatbelt extensions to
(slide bar-if equipped), shoulder belt install child restraints.
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child Do not use a seatbelt extension with
safety seat LATCH and tether anchors, and an inflatable seatbelt.
attaching hardware, should be inspected
Do not use extensions to change the
after a crash. Read the child restraint
fit of the belt across the torso, over
manufacturer's instructions for additional
the lap or to make the seatbelt
inspection and maintenance information
buckle easier to reach.
specific to the child restraint.
Ford Motor Company recommends that If, because of body size or driving position,
all safety belt assemblies in use in vehicles it is not possible to properly fasten the
involved in a crash be replaced. However, seatbelt over your lap and shoulder, an
if the crash was minor and an authorized extension that is compatible with the
dealer finds that the belts do not show seatbelts is available free of charge from
damage and continue to operate properly, Ford Motor Company dealers. Only Ford
they do not need to be replaced. Safety seatbelt extensions made by the original
belt assemblies not in use during a crash equipment seatbelts manufacturer should
should also be inspected and replaced if be used with Ford seatbelts. Ask your
either damage or improper operation is authorized dealer if your extension is
noted. compatible with your Ford vehicle restraint
Properly care for safety belts. See Vehicle system.
Care (page 264).

SEATBELT EXTENSION
WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash.

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 Supplementary Restraints System

PRINCIPLE OF OPERATION The airbags are a supplemental restraint

system and are designed to work with the
WARNINGS safety belts to help protect the driver and
right front passenger from certain upper
Airbags do not inflate slowly or body injuries. Airbags do not inflate slowly;
gently, and the risk of injury from a there is a risk of injury from a deploying
deploying airbag is the greatest close airbag.
to the trim covering the airbag module.
Note: You will hear a loud bang and see a
All occupants of your vehicle, cloud of harmless powdery residue if an
including the driver, should always airbag deploys. This is normal.
properly wear their safety belts, even
when an airbag supplemental restraint The airbags inflate and deflate rapidly
system is provided. Failure to properly wear upon activation. After airbag deployment,
your safety belt could seriously increase it is normal to notice a smoke-like, powdery
the risk of injury or death. residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
Always transport children 12 years (to lubricate the bag) or sodium
old and under in the back seat and compounds (for example, baking soda)
always properly use appropriate that result from the combustion process
child restraints. Failure to follow this could that inflates the airbag. Small amounts of
seriously increase the risk of injury or death. sodium hydroxide may be present which
Never place your arm over the airbag may irritate the skin and eyes, but none of
module as a deploying airbag can the residue is toxic.
result in serious arm fractures or While the system is designed to help
other injuries. reduce serious injuries, contact with a
Airbags can kill or injure a child in a deploying airbag may also cause abrasions
child seat. Never place a rear-facing or swelling. Temporary hearing loss is also
child seat in front of an active airbag. a possibility as a result of the noise
If you must use a forward-facing child seat associated with a deploying airbag.
in the front seat, move the seat upon which Because airbags must inflate rapidly and
the child seat is installed all the way back. with considerable force, there is the risk of
death or serious injuries such as fractures,
Do not attempt to service, repair, or facial and eye injuries or internal injuries,
modify the airbag supplemental particularly to occupants who are not
restraint systems or its fuses as you properly restrained or are otherwise out of
could be seriously injured or killed. Contact position at the time of airbag deployment.
your authorized dealer as soon as possible. Thus, it is extremely important that
Several airbag system components occupants be properly restrained as far
get hot after inflation. To avoid risk away from the airbag module as possible
of injury, do not touch them after while maintaining vehicle control.
inflation. Routine maintenance of the airbags is not
If the airbag has deployed, the airbag required.
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash.

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 Supplementary Restraints System

Restraint Safety System module. During a crash, the restraints

control module may activate the safety
The restraint safety system provides an belt pretensioners and/or either one or
improved overall level of frontal crash both stages of the dual-stage airbag
protection to front seat occupants and is supplemental restraints based on crash
designed to help further reduce the risk of severity and occupant conditions.
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the DRIVER AND PASSENGER
appropriate safety devices to help better AIRBAGS
protect a range of occupants in a variety
of frontal crash situations. WARNINGS
Your vehicle restraint safety system Never place your arm or any objects
consists of: over an airbag module. Placing your
• Driver and passenger dual-stage airbag arm over a deploying airbag can
supplemental restraints. result in serious arm fractures or other
• Front outboard safety belts with injuries. Objects placed on or over the
pretensioners, energy management airbag inflation area may cause those
retractors (first row only), and safety objects to be propelled by the airbag into
belt usage sensors. your face and torso causing serious injury.
• Driver seat position sensor. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
• Front crash severity sensors. child seat in front of an active airbag.
• Restraints control module with impact If you must use a forward-facing child seat
and safing sensors. in the front seat, move the seat upon which
• Restraint system warning light and the child seat is installed all the way back.
backup tone.
• The electrical wiring for the airbags,
crash sensor(s), safety belt
pretensioners, front safety belt usage
sensors, driver seat position sensor, and
indicator lights.

How does the restraint safety system

work?
The restraint safety system can adapt the
deployment strategy of your vehicle’s
safety devices according to crash severity
and occupant conditions. A collection of E151127
crash and occupant sensors provides
information to the restraints control The driver and passenger front airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.

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 Supplementary Restraints System

· Crash sensors and monitoring

system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 40).

Proper Driver and Front Passenger

Seating Adjustment
WARNING
The National Highway Traffic Safety
Administration recommends a
minimum distance of at least 10 in E142846
(25 cm) between an occupant’s chest and
the driver airbag module. Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
To properly position yourself away from in the rear seating positions than in the
the airbag: front seating position. Failure to follow
• Move your seat to the rear as far as you these instructions may increase the risk of
can while still reaching the pedals injury in a crash.
comfortably.
• Recline the seat slightly (one or two SIDE AIRBAGS
degrees) from the upright position.
After all occupants have adjusted their WARNINGS
seats and put on safety belts, it is very Do not place objects or mount
important that they continue to sit equipment on or near the airbag
properly. Properly seated occupants sit cover, on the side of the seatbacks
upright, lean against the seat back, and (of the front seats), or in front seat areas
center themselves on the seat cushion, that may come into contact with a
with their feet comfortably extended on deploying airbag. Failure to follow these
the floor. Sitting improperly can increase instructions may increase the risk of
the chance of injury in a crash event. For personal injury in the event of a crash.
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans Do not use accessory seat covers.
forward or sideways, or puts one or both The use of accessory seat covers
feet up, the chance of injury during a crash may prevent the deployment of the
is greatly increased. side airbags and increase the risk of injury
in an accident.
Children and Airbags Do not lean your head on the door.
The side airbag could injure you as it
WARNING deploys from the side of the
Airbags can kill or injure a child in a seatback.
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back.

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 Supplementary Restraints System

WARNINGS ·Crash sensors and monitoring

Do not attempt to service, repair, or system with readiness indicator.
modify the airbag, its fuses or the See Crash Sensors and Airbag
seat cover on a seat containing an Indicator (page 40).
airbag as you could be seriously injured or
The design and development of the side
killed. Contact your authorized dealer as
airbag system included recommended
soon as possible.
testing procedures that were developed
If the side airbag has deployed, the by a group of automotive safety experts
airbag will not function again. The known as the Side Airbag Technical
side airbag system (including the Working Group. These recommended
seat) must be inspected and serviced by testing procedures help reduce the risk of
an authorized dealer. If the airbag is not injuries related to the deployment of side
replaced, the unrepaired area will increase airbags.
the risk of injury in a crash.
SAFETY CANOPY™
The side airbags are located on the
outboard side of the seatbacks of the front
WARNINGS
seats. In certain sideways crashes, the
airbag on the side affected by the crash Do not place objects or mount
will be inflated. The airbag was designed equipment on or near the headliner
to inflate between the door panel and at the siderail that may come into
occupant to further enhance the protection contact with a deploying curtain airbag.
provided occupants in side impact crashes. Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain
airbags as you could be seriously injured
or killed. Contact your authorized dealer
E152533
as soon as possible.
All occupants of your vehicle
The system consists of the following: including the driver should always
• A label or embossed side panel wear their safety belts even when an
indicating that side airbags are found airbag supplemental restraint system and
on your vehicle. curtain airbag is provided. Failure to
• Side airbags located inside the properly wear your safety belt could
seatback of the driver and front seriously increase the risk of injury or death.
passenger seats.

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 Supplementary Restraints System

WARNINGS The system consists of the following:

To reduce risk of injury, do not • Safety canopy curtain airbags located
obstruct or place objects in the above the trim panels over the front
deployment path of the curtain and rear side windows identified by a
airbag. label or wording on the headliner or
roof-pillar trim.
If the curtain airbags have deployed,
the curtain airbags will not function • A flexible headliner which opens above
again. The curtain airbags (including the side doors to allow air curtain
the A, B and C pillar trim and headliner) deployment
must be inspected and serviced by an · Crash sensors and monitoring
authorized dealer. If the curtain airbag is system with a readiness
not replaced, the unrepaired area will indicator. See Crash Sensors
increase the risk of injury in a crash. and Airbag Indicator (page 40).

The Safety Canopy will deploy during Children 12 years old and under should
significant side crashes or when a certain always be properly restrained in the rear
likelihood of a rollover event is detected seats. The Safety Canopy will not interfere
by the rollover sensor. The Safety Canopy with children restrained using a properly
is mounted to the roof side-rail sheet installed child or booster seat because it
metal, behind the headliner, above each is designed to inflate downward from the
row of seats. In certain sideways crashes headliner above the doors along the side
or rollover events, the Safety Canopy will window opening.
be activated, regardless of which seats are The design and development of the Safety
occupied. The Safety Canopy is designed Canopy included recommended testing
to inflate between the side window area procedures that were developed by a
and occupants to further enhance group of automotive safety experts known
protection provided in side impact crashes as the Side Airbag Technical Working
and rollover events. Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).

CRASH SENSORS AND

AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
E75004 structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle.

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 Supplementary Restraints System

Your vehicle has a collection of crash and The fact that the safety belt pretensioners
occupant sensors which provide or front airbags did not activate for both
information to the restraints control front seat occupants in a crash does not
module which deploys (activates) the mean that something is wrong with the
front safety belt pretensioners, driver system. Rather, it means the restraints
airbag, passenger airbag, seat mounted control module determined the accident
side airbags, and the Safety Canopy®. conditions (crash severity, belt usage)
Based on the type of crash (frontal impact, were not appropriate to activate these
side impact or rollover), the restraints safety devices.
control module will deploy the appropriate • The design of the front airbags is to
safety devices. activate only in frontal and near-frontal
The restraints control module also crashes (not rollovers, side impacts or
monitors the readiness of the above safety rear impacts) unless the crash causes
devices plus the crash and occupant sufficient frontal deceleration.
sensors. The readiness of the safety • The design of the safety belt
system is indicated by a warning indicator pretensioners is to activate in frontal,
light in the instrument cluster or by a near-frontal and side crashes, and in
backup tone if the warning light is not rollovers.
working. See Instrument Cluster (page
• The design of the side airbags is to
84). Routine maintenance of the airbag is
inflate in certain side impact crashes.
not required.
Side airbags may activate in other
A difficulty with the system is indicated by types of crashes if the vehicle
one or more of the following: experiences sufficient sideways motion
The readiness light will not or deformation.
illuminate immediately after the • The design of the Safety Canopy is to
ignition is turned on. inflate in certain side impact crashes
or rollover events. The Safety Canopy
• The readiness light will either flash or may activate in other types of crashes
stay lit. if the vehicle experiences sufficient
• A series of five beeps will be heard. The sideways motion or deformation, or a
tone pattern will repeat periodically certain likelihood of rollover.
until the problem, the light or both are
repaired. AIRBAG DISPOSAL
If any of these things happen, even
intermittently, have the supplemental Contact your authorized dealer as soon as
restraint system serviced at an authorized possible. Airbags must be disposed of by
dealer immediately. Unless serviced, the qualified personnel.
system may not function properly in the
event of a crash.

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 Keys and Remote Controls

PRINCIPLE OF OPERATION • Structures around the vehicle.

• Other vehicles parked next to your
The remote control allows you to: vehicle.
• Remotely lock or unlock the vehicle The radio frequency used by your remote
doors. control can also be used by other radio
• Unlock the doors without actively using transmitters, for example amateur radios,
a key or remote control (intelligent medical equipment, wireless headphones,
access only). wireless remote controls, cell phones,
battery chargers and alarm systems. If the
• Remotely open the power liftgate (if
frequencies are jammed, you will not be
equipped).
able to use your remote control. You can
• Remotely start or stop the engine and lock and unlock the doors with the key.
user pre-set features (if equipped).
Note: Make sure to lock your vehicle before
• Arm and disarm the anti-theft system. leaving it unattended.
• Activate the panic alarm.
Note: If you are in range, the remote control
will operate if you press any button
GENERAL INFORMATION ON unintentionally.
RADIO FREQUENCIES Intelligent Access (If Equipped)
This device complies with Part 15 of the The system uses a radio frequency signal
FCC Rules and with Industry Canada to communicate with your vehicle and
license-exempt RSS standard(s). authorize your vehicle to unlock when one
Operation is subject to the following two of the following conditions are met:
conditions: (1) This device may not cause
• You press any button on the keyless
harmful interference, and (2) This device
entry keypad within 3 ft (1 m) proximity
must accept any interference received,
of an intelligent access key.
including interference that may cause
undesired operation. • You press the luggage compartment
button.
Note: Changes or modifications not
expressively approved by the party • You press a button on the transmitter.
responsible for compliance could void the If excessive radio frequency interference
user's authority to operate the equipment. is present in the area or if the transmitter
The term IC before the radio certification battery is low, you may need to
number only signifies that Industry Canada mechanically unlock your door. You can
technical specifications were met. use the mechanical key blade in your
The typical operating range for your intelligent access key to open the driver
transmitter is approximately 33 feet (10 door in this situation. See Remote
meters). Vehicles with the remote start Control (page 43).
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• Weather conditions.
• Nearby radio towers.

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 Keys and Remote Controls

REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)

E138616

The intelligent access keys operate the

power locks and the remote start system.
The key must be in your vehicle to use the
push button start.

E210695

Use the key blade to start your vehicle and

unlock or lock the driver door from outside
your vehicle. You can also use the key
blade to lock and unlock the glove
compartment. The transmitter portion
functions as the remote control.

E142431

The intelligent access key also contains a

removable key blade that you can use to
unlock your vehicle. You can also use the
key blade to lock and unlock the glove
E163047
compartment. Slide the release on the
Note: Your vehicle keys came with a back of the remote control to release the
security label that provides important key key blade, then pull the blade out.
cut information. Keep the label in a safe
place for future reference.

Intelligent Access Key (If Equipped)

Note: A three-button remote control
operates similarly.

E138618
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.

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 Keys and Remote Controls

Replacing the Battery 4. Insert a new battery with the + facing

upward. Press the battery down to
Note: Refer to local regulations when make sure it is fully in the housing.
disposing of transmitter batteries.
5. Reinstall the battery housing cover
Note: Do not wipe off any grease on the onto the transmitter.
battery terminals or on the back surface of
the circuit board. Intelligent Access Key
Note: Replacing the battery does not erase 1. Remove the key blade from the
the programmed key from your vehicle. The transmitter.
transmitter should operate normally.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.

Integrated Keyhead Transmitter

E142432

2. Twist a thin coin under the tab hidden

behind the key blade head to remove
the battery cover. Do not use the key
blade to remove the cover or you could
damage it.
E138619
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Carefully remove the rubber gasket
from the transmitter if it does not come
off with the battery cover.
3. Remove the old battery.

E138622
3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
E138620

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 Keys and Remote Controls

5. Reinstall the battery housing cover Vehicles with automatic climate control
onto the transmitter and install the key can be configured to operate when the
blade. vehicle is remote started. See Automatic
Climate Control (page 115).
Car Finder
Many states and provinces have
Press the button twice within restrictions for the use of remote start.
three seconds. Check your local and state or provincial
E138623 laws for specific requirements regarding
The horn sounds and the direction remote start systems.
indicators flash. We recommend you use The remote start system does not work if
this method to locate your vehicle, rather any of the following occur:
than using the panic alarm. • The ignition is on.
Note: If any door or the liftgate is open, or • The anti-theft alarm triggers.
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn • You switch off the feature.
will sound twice and the direction indicators • The hood is open.
will not flash. • The transmission is not in park (P).
Sounding the Panic Alarm • The battery voltage is below the
minimum operating voltage.
Press the button to sound the • The service engine soon indicator was
panic alarm. Press the button on the last time your vehicle was
E138624 again or switch the ignition on to driven.
turn it off.
Note: The panic alarm only operates when Remote Starting Your Vehicle
the ignition is off. Note: You must press each button within
three seconds of each other. If you do not
Remote Start (If Equipped) follow this sequence, your vehicle does not
start remotely, the direction indicators do
WARNING
not flash twice and the horn does not sound.
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or in areas that are not well
ventilated.

Note: Do not use remote start if your fuel

level is low.
The remote start button is on the
transmitter. E138626
E138625

This feature allows you to start your The label on your transmitter details the
vehicle from the outside. The transmitter starting procedure.
has an extended operating range. To start your vehicle remotely:
1. Press the lock button to lock all the
doors.

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 Keys and Remote Controls

2. Press the remote start button twice. You may have to be closer to your vehicle
The exterior lamps flash twice. to remotely switch off your vehicle after
remote starting. This is due to the added
The horn sounds if the system fails to start,
noise of your running vehicle.
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce You can switch this feature on or off in the
noise. You can switch this feature on or off information display. See General
in the information display. See General Information (page 91).
Information (page 91).
Memory Feature (If Equipped)
Note: If you remote start your vehicle with
an integrated keyhead transmitter, you must You can use the remote control to recall
switch the ignition on before driving your memory settings for the driver seat, power
vehicle. If you remote start your vehicle with mirrors, power steering column and power
an intelligent access transmitter, you must adjustable foot pedals. Press the unlock
press the push button ignition switch on the button on the remote control or unlock
instrument panel once while applying the your vehicle with the intelligent access key
brake pedal before driving your vehicle. to recall the memory positions. You can
The power windows do not work during program the remote control or intelligent
remote start and the radio does not turn access key to recall memory positions. See
on automatically. Memory Function (page 125).
The parking lamps remain on and the
vehicle runs for 5, 10 or 15 minutes, REPLACING A LOST KEY OR
depending on the setting. REMOTE CONTROL
Extending the Engine Running Time
Replacement keys or remote controls can
To extend the engine running time duration be purchased from an authorized dealer.
of your vehicle during remote start, repeat Authorized dealers can program remote
steps 1 and 2 while the engine is running. controls for your vehicle. See Passive
If the duration is set to 10 minutes, the Anti-Theft System (page 61).
duration extends by another 10 minutes.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the remote start up to a maximum of 35
minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. The
parking lamps turn off.
E138625

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 MyKey™

PRINCIPLE OF OPERATION • Driver assist features, if equipped on

your vehicle, are forced on: parking aid,
MyKey allows you to program keys with blind spot information system (BLIS),
restricted driving modes to promote good cross traffic alert, lane departure
driving habits. All but one of the keys warning and forward collision warning
programmed to the vehicle can be system.
activated with these restricted modes. • Satellite radio adult content
Any keys that have not been programmed restrictions (available only in some
are referred to as administrator keys or markets).
admin keys. They can be used to: Note: When you switch lane departure
• Create a MyKey. warning off temporarily, it turns on at the
next ignition cycle.
• Program configurable MyKey settings.
• Clear all MyKey features. Configurable Settings
When you have programmed a MyKey, you With an admin key, you can configure
can access the following information using certain MyKey settings when you first
the information display: create a MyKey and before you recycle the
• How many admin keys and MyKeys are key or restart the vehicle. You can also
programmed to your vehicle. change the settings afterward with an
admin key:
• The total distance your vehicle has
traveled using a MyKey. • A vehicle speed limit can be set.
Warnings will be shown in the display,
Note: All MyKeys are programmed to the followed by an audible tone when your
same settings. You cannot program them vehicle reaches the set speed. You
individually. cannot override the set speed by fully
Note: For vehicles equipped with a depressing the accelerator pedal or by
push-button start switch: When both a setting cruise control.
MyKey and an admin key are present when
you start your vehicle, the system recognizes WARNING
the admin key only. Do not set MyKey maximum speed
limit to a limit that will prevent the
Non-configurable Settings driver from maintaining a safe speed
considering posted speed limits and
The following settings cannot be changed
prevailing road conditions. The driver is
by an admin key user:
always responsible to drive in accordance
• Belt-Minder or safety belt reminder. with local laws and prevailing conditions.
You cannot disable this feature. The Failure to do so could result in accident or
audio system will mute when the front injury.
seat occupants’ safety belts are not
fastened.
• Early low fuel. The low fuel warning is
activated earlier, giving the MyKey user
more time to refuel.

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 MyKey™

• Various vehicle speed reminders so you CREATING A MYKEY

know when your vehicle approaches
the limits. Warnings appear in the Use the information display to create a
information display and an audible MyKey:
warning sounds when you exceed the
limit. 1. Insert the key you want to program into
the ignition. If your vehicle is equipped
• Audio system maximum volume of with a push-button start, place the
45%. A message will be shown in the remote control into the backup
display when you attempt to exceed position. The location of your backup
the limited volume. Also, the position is in another chapter. See
speed-sensitive or compensated Starting a Gasoline Engine (page
automatic volume control will be 145).
disabled.
2. Switch the ignition on.
• Always on setting. When this is
selected, you will not be able to turn 3. Access the main menu on the
off Advance Trac or traction control, information display controls. Use the
911 Assist or Emergency Assistance, or arrow keys to get to the following menu
Do Not Disturb (if your vehicle is selections:
equipped with these features).

Message Action and Description

Settings Press the OK button or the right arrow key.

MyKey Press the OK button or the right arrow key.
Create MyKey Press the OK button or the right arrow key.

When prompted, hold the OK button until Programming/Changing

you see a message informing you to label Configurable Settings
this key as a MyKey. The key will be
restricted at the next start. Use the information display to access your
configurable MyKey settings.
MyKey is successfully created. Make sure
you label it so you can distinguish it from 1. Switch the ignition on using an admin
the admin keys. key or remote control.
You can also program configurable 2. Access the main menu on the
settings for the key(s). See information display controls. Use the
Programming/Changing Configurable arrow keys to get to the following menu
Settings. selections:

Message Action and Description

Settings Press the OK button or the right arrow key.

MyKey Press the OK button or the right arrow key.

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 MyKey™

Note: You can clear or change your MyKey CLEARING ALL MYKEYS
settings at any time during the same key
cycle as you created the MyKey. Once you You can clear or change your MyKey
have switched the vehicle off, however, you settings using the information display
will need an admin key to change or clear control on the steering wheel. See
your MyKey settings. Information Displays (page 91).
Switch the ignition on using an admin key.

To clear all MyKeys of all MyKey settings, press the left arrow button to access
the main menu and scroll to:
Message Action and Description

Settings Press the OK button.

MyKey Press the OK button.
Clear MyKey Press and hold the OK button until the following message
displays.
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.

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 MyKey™

CHECKING MYKEY SYSTEM You can find information on programmed

MyKey(s) using the information display
STATUS control on the steering wheel. See
Information Displays (page 91).

To find information on programmed MyKey(s), press the left arrow button to

access the main menu and scroll to:
Message Description

Settings Press the OK button.

MyKey Press the OK button.
Select one of the following:
MyKey Dist. Tracks the distance when drivers use a MyKey. The only way
to delete the accumulated distance is by using an admin key
to clear your MyKeys. If the distance does not accumulate as
expected, then the intended user is not using the MyKey, or
an admin key user recently cleared and then recreated a
MyKey.
{0} MyKeys Indicates the number of MyKeys programmed to your vehicle.
Use this feature to detect how many MyKeys you have for
your vehicle and determine when a MyKey has been deleted.
{0} Admin Keys Indicates how many admin keys are programmed to your
vehicle. Use this feature to determine how many unrestricted
keys you have for your vehicle, and detect if an additional
MyKey has been programmed.

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 MyKey™

USING MYKEY WITH REMOTE Ford-approved, aftermarket remote start

systems. If you choose to install a remote
START SYSTEMS start system, see an authorized dealer for
a Ford-approved remote start system.
MyKey is not compatible with non

MYKEY TROUBLESHOOTING

Condition Potential Causes

I cannot create a MyKey. The key or transmitter used to start the vehicle
does not have admin privileges.
Vehicles with keyless start: Make sure you place
the transmitter into the backup position. See
Starting a Gasoline Engine (page 145).
The key or transmitter used to start the vehicle
is the only admin key. There always has to be
at least one admin key.
The passive anti-theft system is disabled or in
unlimited mode.
I cannot program the configurable The transmitter used to start your vehicle does
settings. not have admin privileges.
There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 48).
I cannot clear the MyKeys. The key or transmitter used to start the vehicle
does not have admin privileges.
No MyKeys are created. See Creating a MyKey
(page 48).
I lost the only admin key. Purchase a new key or transmitter from an
authorized dealer.
I lost a key. Program a spare key or transmitter. You may
need to see an authorized dealer. See Passive
Anti-Theft System (page 61).
The MyKey distance does not accumu- The MyKey user is not using the MyKey.
late. An admin key holder cleared the MyKeys and
created new MyKeys.
The key system has been reset.
No MyKey functions with the trans- An admin transmitter is present at vehicle start.
mitter. There are no MyKeys programmed to your
vehicle. See Creating a MyKey (page 48).

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 Doors and Locks

LOCKING AND UNLOCKING unlocking mode applies to the remote

control, keyless entry keypad and
You can use the power door lock control intelligent access. You can also change
or the remote control to lock and unlock between the unlocking modes using the
your vehicle. information display. See Information
Displays (page 91).
Power Door Locks
Locking the Doors
The power door lock control is on the driver
and front passenger door panels. Press the button to lock all
doors. The direction indicators
E138623 will flash.

Press the button again within three

seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the liftgate are
A B closed.
E163049
Note: If the system does not function, use
the key blade to lock and unlock your
A Unlock. vehicle.
B Lock.
Mislock
Remote Control (If Equipped) If any door or the liftgate is open, or if the
hood is open on vehicles with an anti-theft
Unlocking the Doors (Two-Stage alarm or remote start, the horn sounds
Unlock) twice and the direction indicators do not
flash. You can switch this feature on or off
Press the button to unlock the in the information display. See
driver door. Information Displays (page 91).
E138629

Press the button again within three Opening the Liftgate

seconds to unlock all doors. The direction
Press twice within three seconds
indicators will flash.
to open the liftgate.
Press and hold both the lock and unlock E138630

buttons on the remote control for three

seconds to change between driver door or Activating Intelligent Access (If
all doors unlock mode. The direction Equipped)
indicators flash twice to indicate a change
to the unlocking mode. Driver door unlock The intelligent access key must be within
mode only unlocks the driver door when 3 ft (1 m) of the driver door or liftgate.
you press the unlock button once. All door
At a Door
unlock mode unlocks all doors when you
press the unlock button once. The You can use the keyless entry keypad to
lock and unlock the doors. See Keyless
Entry (page 58).

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 Doors and Locks

At the Liftgate To do this, lock your vehicle after you have

closed all the doors by:
The liftgate unlocks and opens
automatically when you press the liftgate • Using the keyless entry keypad.
release button. • Pressing the lock button on another
intelligent access key.
Smart Unlocks for Integrated
Keyhead Transmitter (If Equipped) When you open one of the front doors and
lock your vehicle using the power door lock
This helps to prevent you from locking control, all doors will lock then unlock if:
yourself out of your vehicle if the key is still • The ignition is on.
in the ignition. • The ignition is off and the transmission
When you open one of the front doors and is not in park (P).
lock your vehicle with the power door lock
control, all the doors will lock then unlock Auto Relock
and the horn will sound twice if the key is
If you press the unlock button on the
still in the ignition.
remote control and do not open a door
Your can still lock your vehicle with the key within 45 seconds, your vehicle will lock
in the ignition by: and the alarm will arm. You can switch this
• Using the manual lock on the door. feature on or off in the information display.
See Information Displays (page 91).
• Locking the driver door with a key.
• Using the keyless entry keypad. Autolock
• Pressing the lock button on another Autolock locks all the doors when all of the
remote control. following occur:
Smart Unlocks for Intelligent • All doors are closed.
Access Keys (If Equipped) • The ignition is on.
This helps to prevent you from locking your • You shift into any gear putting your
key inside the passenger compartment or vehicle in motion.
rear cargo area. • Your vehicle's speed is greater than
12 mph (20 km/h).
When you electronically lock your vehicle
with any door open, the transmission is in Autolock repeats when:
park (P) and the ignition is off, the system • You open then close any door while the
searches for an intelligent access key ignition is on and your vehicle's speed
inside your vehicle after you close the last is less than 9 mph (15 km/h).
door. If the system finds a key, all of the
doors will immediately unlock and the horn • Your vehicle's speed is greater than
will sound twice, indicating that a key is 12 mph (20 km/h).
inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.

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 Doors and Locks

Autounlock The lamps will turn off if all the doors

remain closed and:
Autounlock unlocks all the doors when all
of the following occur: • 25 seconds have elapsed.
• The ignition is on, all the doors are • You press the push button ignition
closed, and your vehicle has been switch.
moving at a speed greater than 12 mph Battery Saver
(20 km/h).
• You stop your vehicle and switch the If you leave the courtesy lamps, interior
ignition off or to accessory. lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
• You open the driver door within 10
the ignition off.
minutes of switching the ignition off or
to accessory. Battery Saver for Intelligent Access
Note: The doors do not autounlock if you Keys (If Equipped)
electronically lock your vehicle after you
If you leave the ignition switched on, it
switch the ignition off and before you open
shuts off when it detects a certain amount
the driver door.
of battery drain, or after 45 minutes.
Enabling or Disabling Autolock and
Autounlock MANUAL LIFTGATE (If Equipped)
You can enable or disable autolock and
autounlock in the information display or WARNINGS
an authorized dealer can do it for you. See It is extremely dangerous to ride in a
General Information (page 91). cargo area, inside or outside of your
vehicle. In a crash, people riding in
Illuminated Entry these areas are more likely to be seriously
injured or killed. Do not allow people to ride
The interior lamps and some exterior
in any area of your vehicle that is not
lamps illuminate when you unlock the
equipped with seats and safety belts. Make
doors with the remote control.
sure everyone in your vehicle is in a seat
The lamps turn off if: and properly using a safety belt. Failure to
• The ignition is on. follow this warning could result in serious
personal injury or death.
• You press the remote control lock
button. Make sure to close and latch the
• 25 seconds have elapsed. liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
The lamps do not turn off if: prevent passengers and cargo from falling
• You turn them on with the lamp out. If you must drive with the liftgate open,
control. keep the vents or windows open so outside
air comes into your vehicle. Failure to
• Any door is open.
follow this warning could result in serious
Illuminated Exit personal injury.

The interior lamps and some exterior

lamps illuminate when all doors are closed
and you switch the ignition off.

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 Doors and Locks

Note: Be careful when opening or closing With the Remote Control

the liftgate in a garage or other enclosed
area to avoid damaging the liftgate. Press twice within three seconds
to unlatch the liftgate.
Note: Do not hang anything, for example E138630

a bike rack, from the glass or liftgate. This

could damage the liftgate and its Opening the Liftgate Window
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.

Opening the Liftgate

Manually Opening the Liftgate

E209080

1. Press the release button.

2. Pull the liftgate glass upward.

E209081

1. Press the button inside the liftgate

handle.
2. Pull the liftgate upward.

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 Doors and Locks

Closing the Liftgate WARNINGS

Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times.

Note: Make sure that you close the liftgate

before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
E209082
components.
A handle is located inside the liftgate to The liftgate only operates with the
help with closing. transmission in park (P).
Three warning tones sound as the liftgate
POWER LIFTGATE (If Equipped) begins to power close. If there is a problem
with the open or close request, one of the
WARNINGS following may occur:
It is extremely dangerous to ride in a • One chime sounds if the ignition is on
cargo area, inside or outside of a and the transmission is not in park (P).
vehicle. In a crash, people riding in • Three chimes sound if the battery
these areas are more likely to be seriously voltage is below the minimum
injured or killed. Do not allow people to ride operating voltage.
in any area of your vehicle that is not • One chime sounds if the vehicle speed
equipped with seats and seatbelts. Make is at or above 3 mph (5 km/h).
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to If the liftgate starts to close after it has
follow this warning could result in serious fully opened, this indicates there may be
personal injury or death. excessive weight on the liftgate or a
possible strut failure. A repetitive tone
Make sure to close and latch the sounds and the liftgate closes under
liftgate to prevent drawing exhaust control. Remove any excessive weight from
fumes into your vehicle. This will also the liftgate. If the liftgate continues to
prevent passengers and cargo from falling close after opening, have the system
out. If you must drive with the liftgate open, checked by an authorized dealer.
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury.

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 Doors and Locks

Opening and Closing the Liftgate

WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.

Note: Make sure the area behind your

vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.

From the Instrument Panel

Press the button on the E209081
instrument panel.
2. Press the button inside the liftgate
handle.
With the Remote Control Note: Allow the system to open the liftgate.
Manually pushing or pulling the liftgate may
Press the button twice within turn on obstacle detection and stop the
three seconds. power operation or reverse its direction.
E138630
Manually interfering with the liftgate motion
With the Outside Control Button may also replicate a strut failure.

Opening the Liftgate Closing the Liftgate

1. Unlock the liftgate with the remote WARNING
control or power door unlock control.
Keep clear of the liftgate when
If an intelligent access key is within 3 ft
activating the rear switch.
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release
button.

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 Doors and Locks

Obstacle Detection
When Closing
The system stops when it detects an
obstacle. Three chimes sound and the
system reverses to open. Once you remove
the obstacle, you can power close the
liftgate.
Note: Entering your vehicle while the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open while driving.

When Opening
The system stops when it detects an
obstacle and two short tones sound.
Remove the obstacle to operate the
liftgate.
E209084

Press and release the button in the rear KEYLESS ENTRY

cargo area.

Stopping the Liftgate Movement SECURICODE™ KEYLESS ENTRY

KEYPAD
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This The keypad is located near the driver
could damage the power liftgate and its window.
components. Note: If you enter your entry code too fast
You can stop the liftgate movement by on the keypad, the unlock function may not
doing any of the following: work. Re-enter your entry code more slowly.
• Pressing the liftgate control button.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.

E163050

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 Doors and Locks

You can use the keypad to lock or unlock Tips:

the doors without using a key. • Do not set a code that uses five of the
For vehicles without intelligent access, you same number.
can operate the keypad with the • Do not use five numbers in sequential
factory-set 5-digit entry code. The code is order.
located on the owner’s wallet card in the
• The factory-set code will work even if
glove box and is available from an
you have set your own personal code.
authorized dealer. You can also create up
to five of your own 5-digit personal entry Recalling Memory Positions (If
codes. Equipped)
For vehicles with intelligent access, you do The programmed entry codes will recall
not need to enter a 5-digit entry code. driver memory positions as follows:
Press any button on keyless entry keypad
once to unlock all doors. • Entry code 1 will recall driver 1 memory
positions.
Note: You must have an intelligent access
key within 3 ft (1 m) of your vehicle. • Entry code 2 will recall driver 2 memory
positions.
Programming a Personal Entry Code Note: Personal entry codes 3, 4 and 5 will
To create your own personal entry code: not recall memory positions.
1. Enter the factory-set code. Erasing a Personal Code
2. Press 1·2 on the keypad within five 1. Enter the factory-set 5-digit code.
seconds.
2. Press and release 1·2 on the keypad
3. Enter your personal 5-digit code. You within five seconds.
must enter each number within five
seconds of each other. 3. Press and hold 1·2 for two seconds.
You must do this within five seconds
4. Press 1·2 on the keypad to save of completing Step 2.
personal code 1.
All personal codes will erase and only the
The doors will lock then unlock to confirm factory-set 5-digit code will work.
that programming was successful.
To program additional personal entry Anti-Scan Feature
codes, repeat Steps 1-3, then for Step 4: The keypad will go into an anti-scan mode
• press 3·4 to save personal code 2 if you enter the wrong code seven times
• press 5·6 to save personal code 3 (35 consecutive button presses). This
mode disables the keypad for one minute
• press 7·8 to save personal code 4 and the keypad lamp will flash.
• press 9·0 to save personal code 5. The anti-scan feature will turn off after:
You may also program a personal entry • one minute of keypad inactivity
code through the information display.
• pressing the unlock button on the
remote control
• switching the ignition on.

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 Doors and Locks

Displaying the Factory Set Code

Note: You need to have two programmed
keys for this procedure.
To display the factory-set code in the
information display:
1. Insert a key into the ignition and switch
the ignition on for a few seconds.
2. Switch the ignition off and remove the
key.
3. Insert the second key into the ignition
and switch the ignition on.
The factory-set code will display for a few
seconds.
Note: The code may not display until after
any other warning messages first display.

Unlocking and Locking the Doors

Vehicles Without Intelligent Access
To Unlock the Driver Door
Enter the factory-set 5-digit code or your
personal code. You must press each
number within five seconds of each other.
The interior lamps will illuminate.
Note: All doors will unlock if you disable
the two-stage unlocking mode. See
Locking and Unlocking (page 52).
To Unlock All Doors
Enter the factory-set code or your personal
code, then press 3·4 within five seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same
time (with the driver door closed). You do
not need to enter the keypad code first.

Vehicles With Intelligent Access

Press any button on keyless entry keypad
once to unlock all doors.
Note: You must have an intelligent access
key within 3 ft (1 m) of your vehicle.

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 Security

PASSIVE ANTI-THEFT Replacement Keys

SYSTEM Note: Your vehicle comes equipped with
two integrated keyhead transmitters or two
Note: The system is not compatible with intelligent access keys.
non-Ford aftermarket remote start systems.
The integrated keyhead transmitter
Use of these systems may result in vehicle
functions as a programmed ignition key
starting problems and a loss of security
that operates all the locks and starts the
protection.
vehicle, as well as a remote control.
Note: Metallic objects, electronic devices
The intelligent access key functions as a
or a second coded key on the same key
programmed key that operates the driver
chain may cause vehicle starting problems
door lock and activates the intelligent
if they are too close to the key when starting
access with push button start system, as
the engine. Prevent these objects from
well as a remote control.
touching the coded key while starting the
engine. Switch the ignition off, move all If your programmed transmitters or
objects on the key chain away from the standard SecuriLock coded keys
coded key and restart the engine if a (integrated keyhead transmitters only) are
problem occurs. lost or stolen and you do not have an extra
coded key, you will need to have your
Note: Do not leave a duplicate coded key
vehicle towed to an authorized dealer. You
in the vehicle. Always take your keys and
need to erase the key codes from your
lock all doors when leaving the vehicle.
vehicle and program new coded keys.
SecuriLock® Store an extra programmed key away from
the vehicle in a safe place to help prevent
The system is an engine immobilization any inconveniences. See your authorized
system. It is designed to help prevent the dealer to purchase additional spare or
engine from being started unless a coded replacement keys.
key programmed to your vehicle is used.
Using the wrong key may prevent the Programming a Spare Integrated
engine from starting. A message may Keyhead Transmitter
appear in the information display.
Note: You can program a maximum of eight
If you are unable to start the engine with a coded keys to your vehicle. All eight can be
correctly coded key, a malfunction has integrated keyhead transmitters.
happened and a message may appear in
the information display. You can program your own integrated
keyhead transmitter or standard
Automatic Arming SecuriLock coded keys to your vehicle. This
procedure will program both the engine
The vehicle arms immediately after you immobilizer keycode and the remote entry
switch the ignition off. portion of the remote control to your
vehicle
Automatic Disarming
Only use integrated keyhead transmitters
Switching the ignition on with a coded key or standard SecuriLock keys.
disarms the vehicle.

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 Security

You must have two previously Programming a Spare Intelligent

programmed coded keys and the new Access Key
unprogrammed key readily accessible. See
your authorized dealer to have the spare See your authorized dealer to have
key programmed if two previously additional keys programmed to your
programmed coded keys are not available. vehicle.
Read and understand the entire procedure
before you begin. ANTI-THEFT ALARM
1. Insert the first previously programmed The system will warn you of an
coded key into the ignition. unauthorized entry to your vehicle. It will
2. Switch the ignition from off to on. Keep be triggered if any door, the luggage
the ignition on for at least three compartment or the hood is opened
seconds, but no more than 10 seconds. without using the key, remote control or
3. Switch the ignition off and remove the keyless entry keypad.
first coded key from the ignition. The direction indicators will flash and the
4. After three seconds but within 10 horn will sound if unauthorized entry is
seconds of switching the ignition off, attempted while the alarm is armed.
insert the second previously coded key Take all remote controls to an authorized
into the ignition. dealer if there is any potential alarm
5. Switch the ignition from off to on. Keep problem with your vehicle.
the ignition on for at least three
seconds, but no more than 10 seconds. Arming the Alarm
6. Switch the ignition off and remove the The alarm is ready to arm when there is
second previously programmed coded not a key in your vehicle. Electronically lock
key from the ignition. your vehicle to arm the alarm.
7. After three seconds but within 10
seconds of switching the ignition off
Disarming the Alarm
and removing the previously Disarm the alarm by any of the following
programmed coded key, insert the new actions:
unprogrammed key into the ignition.
• Unlock the doors or luggage
8. Switch the ignition from off to on. Keep compartment with the remote control
the ignition on for at least six seconds. or keyless entry keypad.
9. Remove the newly programmed coded • Switch your vehicle on or start your
key from the ignition. vehicle.
If the key has been successfully • Use a key in the driver door to unlock
programmed it will start the engine and your vehicle, then switch your vehicle
operate the remote entry system (if the on within 12 seconds.
new key is an integrated keyhead
transmitter). Note: Pressing the panic button on the
remote control will stop the horn and signal
If programming was not successful, wait indicators, but will not disarm the system.
10 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to your authorized dealer.

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 Power Running Boards (If Equipped)

USING POWER RUNNING Automatic Power Deploy

BOARDS
WARNINGS
In extreme climates, excessive ice
buildup may occur, causing the
running boards not to deploy. Make
sure that the running boards have
deployed, and have finished moving before
attempting to step on them. The running
boards will resume normal function once
the blockage is cleared.
Turn off the running boards before E166682
jacking or placing any object under
The running boards automatically extend
your vehicle. Never place your hand
down and out when you open the door.
between the extended running board and
This can help you enter and exit your
your vehicle. A moving running board may
vehicle.
cause injury.
Automatic Power Stow
Note: Do not use the running boards, front
and rear hinge assemblies, running board When you close the doors, the running
motors, or the running board underbody boards return to the stowed position after
mounts to lift your vehicle when jacking. a two-second delay.
Always use proper jacking points.
Manual Power Deploy
Note: The running boards may operate
more slowly in cool temperatures. You can manually operate the running
boards in the information display. See
Note: The running board mechanism may General Information (page 91).
trap debris such as mud, dirt, snow, ice and
salt. This may cause unwanted noise. If this Set the running boards in the deployed
happens, manually set the running boards position to access the roof.
to the deployed position. Then, wash the The running boards return to the stowed
system, in particular the front and rear hinge position and enter automatic mode when
arms, with a high-pressure car wash wand. the vehicle speed exceeds 5 mph (8 km/h).

Enabling and Disabling

You can enable and disable the power
running board feature in the information
display. See General Information (page
91).

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 Power Running Boards (If Equipped)

• When disabled (OFF), the running

boards move to the stowed position
regardless of the door position.
• When enabled (AUTO), the running
boards move back to the correct
positions based on the door position.

Bounce-back
The running board will reverse direction
and move to the end of travel if it
encounters an object while moving.

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 Steering Wheel

ADJUSTING THE STEERING

WHEEL - VEHICLES WITH:
COLUMN SHIFT/MANUAL
ADJUSTABLE STEERING
COLUMN
WARNING
Do not adjust the steering wheel
when your vehicle is moving.

Note: Make sure that you are sitting in the

correct position. See Sitting in the Correct
Position (page 121).

E183049

3. Lock the steering column.

ADJUSTING THE STEERING

WHEEL - VEHICLES WITH:
FLOOR SHIFT/MANUAL
ADJUSTABLE STEERING
COLUMN
WARNING
Do not adjust the steering wheel
E205804 when your vehicle is moving.
1. Unlock the steering column.
Note: Make sure that you are sitting in the
2. Adjust the steering wheel to the desired correct position. See Sitting in the Correct
position. Position (page 121).

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 Steering Wheel

ADJUSTING THE STEERING

WHEEL - VEHICLES WITH:
POWER ADJUSTABLE
STEERING COLUMN
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 121).
WARNING
Do not adjust the steering wheel
when your vehicle is moving.

E183047

1. Unlock the steering column.

2. Adjust the steering wheel to the desired
position.

E161834

Use the control on the side of the steering

column to adjust the position.
To adjust:
• Tilt: Press the top or bottom of the
control.
• Telescope: Press the front or rear of
the control.
E183049

3. Lock the steering column.

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 Steering Wheel

End of Travel Position AUDIO CONTROL (If Equipped)

The steering column sets a stopping
position just short of the end of the column Operate the following functions with the
position to prevent damage to the steering control:
column. A new stopping position sets if the
steering column encounters an object
Type One
when tilting or telescoping.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing
the motion of the steering column.
2. Press and hold the steering column
control until the steering column stops
moving.
3. Press the steering column control
again. The steering column may begin
to move again.
4. When the steering column stops,
continue holding the control for an
additional few seconds.
5. Repeat for each direction as necessary.
A new stopping position is set. The next
time you tilt or telescope the steering
column, it will stop just short of the end of
the column position.

Memory Feature
You can save and recall the steering
E205755
column position with the memory function.
See Memory Function (page 125).
A Volume up.
Note: Pressing the adjustment control
during memory recall cancels the operation. B Seek up or next.
C Seek down or previous.
Easy Entry and Exit Feature
D Volume down.
When you switch the ignition off, the
steering column will move to allow extra
room to exit your vehicle. The column will
return to the previous setting when you
switch the ignition on. You can enable or
disable this feature in the information
display. See Information Displays (page
91).

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 Steering Wheel

Type Two Press and hold the seek button to:

• Tune the radio to the next station up
or down the frequency band.
• Seek through a track.

VOICE CONTROL (If Equipped)

Type One

E205756

A Volume up.
B Seek up or next.
C Media.
D Seek down or previous.
E Volume down.
E205757

Media A Phone mode.

Press repeatedly to scroll through available B Voice recognition.
audio sources.
See SYNC™ (page 324).
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.

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 Steering Wheel

Type Two CRUISE CONTROL

E205805

See Cruise Control (page 187).

INFORMATION DISPLAY
CONTROL

E205758

A Phone mode.
B Voice recognition.

See SYNC™ (page 324).

E205806

See Information Displays (page 91).

HEATED STEERING WHEEL (If

Equipped)

See your SYNC information.

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 Pedals (If Equipped)

ADJUSTING THE PEDALS

WARNING
Never use the controls while your
feet are on the accelerator and brake
pedals and the vehicle is moving.

You can find the control on the left side of

the steering column. Press and hold the
appropriate side of the control to move the
pedals.

A B
E162916

A. Farther
B. Closer
You can save and recall the pedal positions
with the memory feature. See Memory
Function (page 125).
Note: Adjust the pedals only when your
vehicle is in P (Park).

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 Wipers and Washers

WINDSHIELD WIPERS Note: Clean the windshield and wiper

blades if they begin to leave streaks or
Note: Fully defrost the windshield before smears. If that does not resolve the issue,
you switch the windshield wipers on. install new wiper blades. See Changing
the Wiper Blades (page 255).
Note: Make sure you switch the windshield
wipers off before entering a car wash. Wet or winter driving conditions with ice,
snow or salty road mist can cause
Note: Clean the windshield and wiper inconsistent and unexpected wiping or
blades if they begin to leave streaks or smearing. In these conditions, you can do
smears. If that does not resolve the issue, the following to help keep your windshield
install new wiper blades. See Changing clear:
the Wiper Blades (page 255).
• Lower the sensitivity of the autowipers
Note: Do not operate the wipers on a dry to reduce the amount of smearing.
windshield. This may scratch the glass,
• Switch to normal or high-speed wipe.
damage the wiper blades or cause the wiper
motor to burn out. Always use the • Switch the autowipers off.
windshield washers before wiping a dry The autowipers feature uses a rain sensor,
windshield. located in the area around the interior
mirror. The rain sensor monitors the
amount of moisture on the windshield and
automatically turns on the wipers. It
adjusts the wiper speed by the amount of
moisture that the sensor detects on the
windshield.
Note: This autowiper feature is
automatically set to on and remains on until
E205527 you switch it off in the information display.
You can also switch the feature back on at
Rotate the end of the control: any time. See General Information (page
• Away from you to increase the wiper 91).
speed.
Use the rotary control to adjust the
• Toward you to decrease the wiper sensitivity of the rain sensor. Set the
speed. control to low sensitivity, and the wipers
will turn on when the rain sensor detects
Speed Dependent Wipers a large amount of moisture on the
When your vehicle speed increases, the windshield. Set the control to high
interval between wipes decreases. sensitivity, and the wipers will turn on when
the rain sensor detects a small amount of
moisture on the windshield.
AUTOWIPERS (If Equipped) Note: When you set the wiper system to
intermittent wipe and the autowiper system
Note: Fully defrost the windshield before is on, the autowiper sensitivity setting
switching on the windshield wipers. adjusts the wiper speed according to the
Note: Make sure you switch off the moisture on the windshield only. Use the
windshield wipers before entering a car wiper lever to wipe the windshield
wash. on-demand.

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 Wipers and Washers

Keep the outside of the windshield clean. REAR WINDOW WIPER AND
The rain sensor is very sensitive. If the area
around the mirror is dirty, then the wipers WASHERS
may operate if dirt, mist or insects hit the
windshield. Rear Window Wiper
Note: Make sure you switch off the wiper
WINDSHIELD WASHERS system before using an automatic car wash.

Note: Do not operate the wipers on a dry

windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
Note: Do not operate the washers when
the washer reservoir is empty. This may E205529
cause the washer pump to overheat.
Rotate the control to select:
2 Intermittent operation - the
shortest pause between wipes.
1 Intermittent operation - the
longest pause between wipes.
0 Off.

E205528 Rear Window Washer

Press the end of the wiper lever to activate
the washer:
• A brief press causes a single wipe
without washer fluid.
• A quick press and hold causes the
wipers to swipe the windshield three
times with washer fluid.
• A long press and hold activates the E205529
wipers and washer fluid for up to 10
seconds. Rotate and hold the control to the top or
bottom position to activate the rear
A wipe occurs a few seconds after washing washer. The control returns to the 2 or 0
to clear any remaining washer fluid. You position when you release it.
can switch this feature on and off through
the information display. See Information
Displays (page 91).

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 Lighting

GENERAL INFORMATION LIGHTING CONTROL

Condensation in Lamp Assemblies
Exterior lamps have vents to
accommodate normal changes in air
pressure. A

Condensation can be a natural by-product

of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
E173257
fine mist eventually clears and exits
through the vents during normal operation.
A Off.
Clearing time may take as long as 48 hours
under dry weather conditions. B Parking lamps, instrument panel
lamps, license plate lamps and
Examples of acceptable condensation are: tail lamps.
• The presence of a fine mist (no streaks, C Headlamps.
drip marks or large droplets).
• A fine mist covers less than 50% of the High Beams
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.

E167827

Push the lever away from you to switch

the high beam on.
Push the lever away from you again or pull
the lever toward you to switch the high
beam off.

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 Lighting

Headlamp Flasher If equipped, the following also activate

when the lighting control is in the
autolamps position and you switch them
on in the information display:
• Configurable daytime running lamps.
• Automatic high beam control.
• Adaptive headlamp control.
The headlamps remain on for a period of
time after you switch the ignition off. Use
the information display controls to adjust
the period of time that the headlamps
remain on. See Information Displays
E163268 (page 91).
Slightly pull the lever toward you and Note: With the headlamps in the
release it to flash the headlamps. autolamps position, you cannot switch the
high beam headlamps on until the
autolamps system turns the low beam
AUTOLAMPS (If Equipped) headlamps on.

WARNING Windshield Wiper Activated

Headlamps
The autolamps switch position may
not activate the headlamps in all low The windshield wiper activated headlamps
visibility conditions, such as daytime turn on within 10 seconds when you switch
fog. Make sure the headlamps are the windshield wipers on and the lighting
switched to auto or on, as appropriate, control is in the autolamps position. They
during all low visibility conditions. Failure turn off approximately 60 seconds after
to do so may result in a crash. you switch the windshield wipers off.
The headlamps do not turn on by wiper
activation:
• During a mist wipe.
A
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.

E173258

When the lighting control is in the

autolamps position, the headlamps
automatically turn on in low light situations
or when the wipers activate.

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 Lighting

INSTRUMENT LIGHTING DAYTIME RUNNING LAMPS (If

DIMMER Equipped)

WARNING
The daytime running lamps system
does not activate the rear lamps and
may not provide adequate lighting
during low visibility driving conditions. Also,
the autolamps switch position may not
activate the headlamps in all low visibility
conditions, such as daytime fog. Make sure
the headlamps are switched to auto or on,
as appropriate, during all low visibility
conditions. Failure to do so may result in a
E163270
crash.
Use to adjust the brightness of the
instrument panel and all applicable lit Type 1 - Conventional (Non-
components in the vehicle during Configurable)
headlamp and parking lamp operation.
The daytime running lamps turn on when:
• Tap the top or bottom of the control
to brighten/dim all interior lit 1. The ignition is switched to the on
components incrementally, or position.
• Press and hold at the first position the 2. The transmission is not in park (P) for
top or bottom of the control until the vehicles with automatic transmissions
desired lighting level is reached. or the parking brake is released for
vehicles with manual transmissions.
• Press and hold the top of the control
to the full on position to activate the 3. The lighting control is in the off, parking
“dome on” feature. This will turn on the lamp or autolamps positions.
interior courtesy lights. The lights will 4. The headlamps are off.
remain on until the bottom of the
control is pressed. Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display controls.
See Information Displays (page 91).
The daytime running lamps turn on when:
1. They are switched on in the information
display. See Information Displays
(page 91).
2. The ignition is switched to the on
position.

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 Lighting

3. The transmission is not in park (P) for DIRECTION INDICATORS

vehicles with automatic transmissions
or the parking brake is released for
vehicles with manual transmissions.
4. The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily
override autolamp control.
When switched off in the information
display, the daytime running lamps are off E163272
in all lighting control switch positions.
• To operate the left-hand direction
indicator, push the lever down until it
FRONT FOG LAMPS stops.
• To operate the right-hand direction
indicator, push the lever up until it
A stops.
• To manually cancel direction indicator
operation, push the lever again in either
direction.

Lane Change
To indicate a left or right lane change:
• Push the lever up or down to the first
stop position and release. The direction
E193834
indicator will flash three times and
Pull the lighting control toward you to stop.
switch the fog lamps on. • Push the lever up or down to the first
You can switch the fog lamps on when the stop position and hold. The direction
lighting control is in any position except indicator will flash for as long as you
Off and the high beams are not on. hold the lever in this position.

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 Lighting

INTERIOR LAMPS
Front Row Map Lamps (If Equipped)
Press the switches on either side of each
map lamp to turn on the lamps. The map
lamps light when:
• any door is opened.
• the instrument panel dimmer switch is
pressed up until the courtesy lamps
come on.
E163274
• any of the remote entry controls are
pressed and the ignition is off.
Second Row Map Lamps (If Equipped)
The map lamps are located in the
headliner above the second row seats. The
map lamps light when:
• any door is opened.
• the instrument panel dimmer switch is
pressed up until the courtesy lamps
come on.
• any of the remote entry controls are
pressed and the ignition is off.
E163273 Press the controls to activate the lamps.

Front Row Map and Dome Lamps

(If Equipped)

Press the switches on either side of the

dome lamp to turn on the lamps. The
dome lamp lights when:
• any door is opened.
• the instrument panel dimmer switch is
pressed up until the courtesy lamps
come on.
• any of the remote entry controls are E206071
pressed and the ignition is off.

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 Lighting

Rear Cargo Lamp

The rear cargo lamps light when:
• any door is opened, and the switch is
in the middle position.
• the instrument panel dimmer switch is
pressed up until the courtesy lamps
come on.
• any of the remote entry controls are
pressed and the ignition is off (and the
switch is in the middle position).
With the ignition key in the accessory or on
position, the rear cargo lamp can be turned
on or off by sliding the control.

E206072

Battery Saver
The battery saver will shut off the exterior
lamps and interior lamps, except the
hazard warning lamps if activated, 10
minutes after the ignition control has been
turned off. The system will not turn off the
parking lamps if the lighting control is in
the parking lamps on position.

AMBIENT LIGHTING (If Equipped)

Adjust the ambient lighting using the
touchscreen.

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 Windows and Mirrors

POWER WINDOWS Overriding the Bounce-Back Feature

WARNING
WARNINGS
Do not leave children unattended in When you override the bounce-back
your vehicle and do not let them play feature the window will not reverse
with the power windows. They may if it detects an obstacle. Take care
seriously injure themselves. when closing the windows to avoid
personal injury or damage to your vehicle.
When closing the power windows,
you should verify they are free of
Pull up the window switch and hold within
obstructions and make sure that
a few seconds of the window reaching the
children and pets are not in the proximity
bounce-back position. The window travels
of the window openings.
up with no bounce-back protection. The
window will stop if you release the switch
before the window fully closes.

Window Lock

E163056

Note: You may hear a pulsing noise when

just one of the windows is open. Lower the
opposite window slightly to reduce this E163057
A B
noise.
Press the control to open the window. A Unlock.
Lift the control to close the window. B Lock.

One-Touch Down Press the control to lock or unlock the rear

window controls.
Press the control fully and release it. Press
again or lift it to stop the window. Accessory Delay
One-Touch Up The window switches remain operational
for several minutes when you switch the
Lift the control fully and release it. Press ignition off or until you open either front
again or lift it to stop the window. door.

Bounce-Back
The window will automatically stop and
reverse some distance if it detects an
obstacle while closing.

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 Windows and Mirrors

EXTERIOR MIRRORS Power-Folding Mirrors (If Equipped)

Power Exterior Mirrors

WARNING
Do not adjust the mirrors when your
vehicle is moving.

B E163060

Note: Moving the mirrors 10 or more times

A C within one minute, or repeated folding and
unfolding of the mirrors while holding the
control down during full travel, may disable
the system to protect the motors from
overheating. Wait approximately three
E163059
minutes with the vehicle running, and up to
10 minutes with the vehicle off, for the
A Left-hand mirror. system to reset and for function to return to
B Off. normal.
C Right-hand mirror. Pull the control back to fold the mirrors in
or out.
To adjust a mirror:
Loose Mirror
1. Select the mirror you want to adjust.
If you manually fold your power-folding
2. Move the control in the direction you
mirrors, they may not work properly even
want to tilt the mirror.
after you re-position them. You need to
3. Return the control to the center reset them if:
position to lock the mirrors in place. • The mirrors vibrate when you drive.
Fold-Away Exterior Mirrors • The mirrors feel loose.
• The mirrors do not stay in the folded or
Push the mirror toward the door window
unfolded position.
glass. Make sure that you fully engage the
mirror in its support when returning it to its • One of the mirrors is not in its normal
original position. driving position.
To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud
noise as you reset the power-folding
mirrors. This sound is normal. Repeat this
process as needed each time you manually
fold the mirrors.

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 Windows and Mirrors

Heated Exterior Mirrors Auto-Dimming Mirror

See Heated Windows and Mirrors (page Note: Do not block the sensors on the front
120). and back of the mirror. Mirror performance
may be affected. A rear center passenger or
Memory Mirrors (If Equipped) raised rear center head restraint may also
block light from reaching the sensor.
You can save and recall the mirror
positions through the memory function. The mirror will dim automatically to reduce
See Memory Function (page 125). glare when bright lights are detected from
behind your vehicle. It will automatically
Auto-Dimming Feature return to normal reflection when you select
reverse gear to make sure you have a clear
The driver exterior mirror automatically view when backing up.
dims with the auto-dimming interior mirror.

Signal Indicator Mirrors (If Equipped) CHILDMINDER MIRROR

The outer portion of the appropriate mirror On double bin overhead consoles, the
housing blinks when you switch on the conversation mirror allows the driver to
direction indicator. view the rear seating area.
Blind Spot Monitor (If Equipped) WARNING

See Blind Spot Information System Do not use the childminder mirror to
(page 189). view rearward traffic, do not allow
rear passengers to distract you from
the driving task, and make sure the rear
INTERIOR MIRROR view mirror has a clear view of rearward
traffic. Failure to do so could increase the
WARNING risk of a crash from an unseen vehicle,
which may result in serious injury.
Do not adjust the mirror when your
vehicle is moving.

Note: Do not clean the housing or glass of

any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
E205354

Press the release area on the rear edge of

the bin door to open the childminder mirror.
The door will open to full open position.

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 Windows and Mirrors

The rear view mirror may have to be SUN VISORS

adjusted to its lower arm position to
prevent interference when the childminder
mirror is extended down.

REAR QUARTER WINDOWS (If

Equipped)

WARNINGS
Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may
seriously injure themselves. E138666
When closing the power windows,
you should verify they are free of Rotate the sun visor toward the side
obstructions and make sure that window and extend it rearward for extra
children and pets are not in the proximity shade.
of the window openings.
Illuminated Vanity Mirror

E162197
E205283

Press and hold the VENT control to open Lift the cover to switch the lamp on.
the rear quarter windows.
Pull and hold the VENT control to close MOONROOF (If Equipped)
the rear quarter windows.
Note: Vehicles without a moonroof will only WARNINGS
have the VENT control. Do not let children play with the
moonroof or leave them unattended
in the vehicle. They may seriously
hurt themselves.

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 Windows and Mirrors

WARNINGS Bounce-Back
When closing the moonroof, you The moonroof will stop automatically
should verify that it is free of while closing. It will reverse some distance
obstructions and make sure that if there is an obstacle in the way.
children and pets are not in the proximity
of the roof opening. Pull and hold the SLIDE control within two
seconds of a bounce-back event to
override this function. While bounce-back
You can manually open or close the sliding is active, the closing force increases for
shade when the moonroof is closed. Pull each of the next three times that you close
the shade toward the front of your vehicle the moonroof.
to close it.
The moonroof controls are located on the Venting the Moonroof
overhead console and have a one-touch
Press and release the TILT control to vent
open and close feature. To stop it during
the moonroof. Pull and hold the TILT
one-touch operation, press the control a
control to close the moonroof.
second time.

Opening and Closing the Moonroof

E163063

Press and release the SLIDE control to

open the moonroof. The moonroof will
stop short of the fully opened position.
Note: This position helps to reduce wind
noise or rumbling which may happen with
the moonroof fully open. Press and release
the control again to fully open the
moonroof.
Pull and release the SLIDE control to close
the moonroof.

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 Instrument Cluster

GAUGES
Type 1 and 2

E205349

A Tachometer.
B Information display (Type 2 shown Type 1 similar).
C Speedometer.
D Fuel gauge.
E Engine coolant temperature gauge.

Outside Air Temperature

Information Display
Shows the outside air temperature.
Odometer
Trip Computer
Located in the bottom of the information
display. Registers the accumulated See General Information (page 91).
distance your vehicle has traveled.

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 Instrument Cluster

Vehicle Settings and Personalization Note: If the gas station nozzle shuts off
before the tank is full, try a different gas
See General Information (page 91).
pump nozzle.
Fuel Gauge Note: There is a small reserve left in the
tank when the fuel gauge reaches empty.
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient. Low Fuel Reminder
Switch the ignition on. The fuel gauge
A low reminder displays when the distance
indicates approximately how much fuel
to empty reaches 50 miles (80 km) to
remains in the fuel tank. The arrow
empty.
adjacent to the fuel pump symbol
indicates on which side of your vehicle the Note: The low fuel reminder can appear at
fuel filler door is located. different fuel gauge positions depending on
fuel economy conditions. This variation is
The needle should move toward F when
normal.
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your Engine Coolant Temperature Gauge
vehicle needs service soon.
Shows the temperature of the engine
After refueling, the needle may not always
coolant. At normal operating temperature,
return to the exact same position. This is
the needle remains in the center section.
normal.
If the needle enters the red section, the
Note: It may take a short time for the engine is overheating. Stop the engine,
needle to reach F after leaving the gas switch the ignition off and determine the
station. This is normal and depends upon cause once the engine has cooled down.
the slope of pavement at the gas station.
Note: Do not restart the engine until you
Note: The fuel amount dispensed into the conclude the cause of overheating.
tank is a little less or more than the gauge
indicated. This is normal and depends upon WARNING
the slope of pavement at the gas station. Never remove the coolant reservoir
cap while the engine is running or hot.
The hot coolant is under pressure
and may cause serious burns.

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 Instrument Cluster

Type 3

E205350

A Left Information Display.

B Speedometer.
C Right Information Display. See SYNC™ (page 324).

Vehicle Settings and Personalization

Left Information Display
See General Information (page 91).
Odometer
Located in the bottom of the information
display. Registers the accumulated
distance your vehicle has traveled.
Outside Air Temperature
Shows the outside air temperature.
Trip Computer
See General Information (page 91).

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 Instrument Cluster

WARNING LAMPS AND WARNING

INDICATORS Driving your vehicle with the warning
lamp on is dangerous. A significant
The following warning lamps and decrease in braking performance
indicators alert you to a vehicle condition may occur. It will take you longer to stop
that may become serious. Some lamps your vehicle. Have your vehicle checked as
illuminate when you start your vehicle to soon as possible. Driving extended
make sure they work. If any lamps remain distances with the parking brake engaged
on after starting your vehicle, refer to the can cause brake failure and the risk of
respective system warning lamp for further personal injury.
information.
Note: Some warning indicators appear in Cruise Control
the information display and function the
same as a warning lamp but do not display It illuminates when you switch
when you start your vehicle. this feature on. See Using
E71340 Cruise Control (page 187).
Anti-Lock Braking System
Direction Indicator
If it illuminates when you are
driving, this indicates a Illuminates when you switch the
malfunction. You continue to left or right direction indicator or
have the normal braking system (without the hazard warning flasher on. If
ABS) unless the brake warning lamp is also the indicators stay on or flash faster, check
illuminated. Have the system checked by for a burned out bulb.
an authorized dealer.
Door Ajar
Battery
Displays when the ignition is on
If it illuminates while driving, it and any door is not completely
indicates a malfunction. Switch closed.
off all unnecessary electrical
equipment and have the system checked Engine Coolant Temperature
by an authorized dealer.
Illuminates when the engine
Brake System coolant temperature is high.
Stop the vehicle as soon as
It illuminates when you engage possible, switch off the engine and let cool.
the parking brake and the See Engine Coolant Check (page 247).
E144522
ignition is on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If
the parking brake is not engaged, this
indicates low brake fluid level or a brake
system malfunction. Have the system
checked immediately by an authorized
dealer.

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 Instrument Cluster

Engine Oil Liftgate Ajar

If it illuminates with the engine Lights when the liftgate is not
running or when you are driving, completely closed.
this indicates a malfunction. E162453

Stop your vehicle as soon as it is safe to

do so and switch the engine off. Check the Low Fuel Level
engine oil level. See Engine Oil Check
It illuminates when the fuel level
(page 245).
is low or near empty. Refuel as
Note: Do not resume your journey if it soon as possible.
illuminates despite the level being correct.
Have the system checked by an authorized Low Tire Pressure Warning
dealer.
It illuminates when your tire
Fasten Safety Belt pressure is low. If the lamp
remains on with the engine
It illuminates and a chime
running or when driving, check your tire
sounds to remind you to fasten
pressure as soon as possible.
your safety belt.
The lamp also illuminates momentarily
Front Airbag when you switch the ignition on to confirm
the lamp is functional. If it does not
If it fails to illuminate on startup, illuminate when you switch the ignition on,
continues to flash or remains on, or begins to flash at any time, have the
it indicates a malfunction. Have system checked by an authorized dealer.
the system checked by an authorized
dealer. A chime sounds when there is a Low Washer Fluid
malfunction in the indicator light.
It illuminates when the
Front Fog Lamps (If Equipped) windshield washer fluid is low.
E132353

It illuminates when you switch

the front fog lamps on. Parking Lamps
It illuminates when you switch
the parking lamps on.
High Beam
It illuminates when you switch
the headlamp high beam on. It Powertrain Fault
flashes when you use the Illuminates when a powertrain
headlamp flasher. fault has been detected. Contact
an authorized dealer as soon as
Hill Descent (If Equipped) possible.

Illuminates when you switch hill

descent on.

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 Instrument Cluster

Service Engine Soon Stability Control System

If the service engine soon Displays when the
indicator light stays illuminated AdvanceTrac®/Traction control
after you start the engine, it E138639 is active. If the light remains on,
indicates that the On Board Diagnostics have the system serviced immediately.
system (OBD) has detected a malfunction See Using Stability Control (page 178).
of the vehicle emissions control system.
Refer to On Board Diagnostics (OBD) in Stability Control System Off
the Fuel and Refueling chapter for more
information about having your vehicle Illuminates when you disable
serviced. See Emission Control System AdvanceTrac®/Traction. See
(page 156). E130458 Using Stability Control (page
178).
If the light is blinking, engine misfire is
occurring which could damage your Transmission Tow/Haul (If Equipped)
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and Illuminates when you activate
deceleration) and have your vehicle the tow/haul feature. If the light
serviced immediately. E161509 flashes steadily, have the system
WARNING serviced immediately. Damage to the
transmission could occur. See Automatic
Under engine misfire conditions, Transmission (page 159).
excessive exhaust temperatures
could damage the catalytic
4X2
converter, the fuel system, interior floor
coverings or other vehicle components, Illuminates momentarily when
possibly causing a fire. Have your vehicle you engage two-wheel drive
checked as soon as possible. E181778 high. If the light fails to display
or remains on when the ignition is on, have
The service engine soon indicator light the system serviced immediately by an
illuminates when you first switch on the authorized dealer.
ignition before engine start to check the
bulb and to indicate whether the vehicle 4X4 Auto
is ready for Inspection/Maintenance (I/M)
testing. Illuminates when you engage the
four-wheel drive system. If the
Normally, the service engine soon light E181781 light fails to display or remains
stays on until you crank the engine, then on when the ignition is on, have the system
turns itself off if no malfunctions are serviced immediately by an authorized
present. However, if after 15 seconds the dealer.
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See Emission Control
System (page 156).

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 Instrument Cluster

4X4 LOW
Illuminates when you engage
four-wheel drive low. If the light
E181780 fails to display or remains on
when the ignition is on, have the system
serviced immediately by an authorized
dealer.

4X4 HIGH
Illuminates when you engage
four-wheel drive high. If the light
E181779 fails to display or remains on
when the ignition is turned on, have the
system serviced immediately by an
authorized dealer.

AUDIBLE WARNINGS AND

INDICATORS
Key in Ignition Warning Chime
Sounds when you leave the key in the
ignition and the driver door open.

Headlamps On Warning Chime

Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is
not in the ignition) and the driver door is
open.

Parking Brake On Warning Chime

Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by an authorized dealer
immediately.

Direction Indicator Chime

Sounds when you leave the direction
indicator on after signaling a turn and
driving the vehicle more than 1.5 miles (2.4
km).

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 Information Displays

GENERAL INFORMATION • Press the up and down arrow buttons

to scroll through and highlight the
WARNING options within a menu.
• Press the right arrow button to enter a
Driving while distracted can result in sub-menu.
loss of vehicle control, crash and
injury. We strongly recommend that • Press the left arrow button to exit a
you use extreme caution when using any menu.
device that may take your focus off the • Press the OK button to choose and
road. Your primary responsibility is the safe confirm a setting or message.
operation of your vehicle. We recommend
The arrows in the upper left corner of the
against the use of any handheld device
display indicate additional content
while driving and encourage the use of
available when lit.
voice-operated systems when possible.
Make sure you are aware of all applicable Main menu (type 1)
local laws that may affect the use of
electronic devices while driving. From the main menu bar on the left side
of the information display, you can choose
You can control various systems on your from the following categories:
vehicle using the information display • Display Mode.
controls on the steering wheel. • Trip 1 & 2.
Corresponding information shows in the
information display. • Fuel Economy.
• Driver Assist.
Information Display Controls • Settings.
(Type 1 and 2)
Scroll up/down to highlight one of the
categories, then press the right arrow key
or OK to enter into that category. Press the
left arrow key as needed to exit back to the
main menu.

Display Mode
Use the arrow buttons to choose between
the following display options.

E205351

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 Information Displays

Display Mode

Distance to E
Digital Speedo
Oil Press
Oil Temp
Trans Temp

Note: Pressing OK stops/starts the timer.

Trip 1 & 2 Holding OK resets the odometer and timer.
Use the arrow buttons to choose between
the following.

Trip 1 & 2

Trip Odometer
Trip Timer
Average Fuel

• Trip Odometer — Registers the Fuel Economy

distance traveled of individual journeys.
Use the arrow buttons to choose the
• Trip Timer — Registers the time of desired energy display.
individual journeys.
• Average Fuel— Indicates the average
fuel consumption since the function
was last reset.

Fuel Economy

Distance to E
Inst Fuel Econ
Long Term Average Fuel
Average Speed

Note: Some items are optional and may

Driver Assist not appear.
In this mode, you can configure different
driver setting choices.

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 Information Displays

Driver Assist

DTE Calculation Normal history used or Towing history used

Engine Hours Engine Hours XXXXX
Engine Idle Hours Engine Idle Hours XXXXX

Note: Some items are optional and may

Settings not appear.
In this mode, you can configure different
driver setting choices.

Settings

Vehicle Trlr Sway Control - check enabled or uncheck disabled

Trlr Brake Mode Elect., Surge, None
Elect. over Hydraulic
Lighting Autolamp Delay Select time interval
Locks Autolock - check enabled or uncheck
disabled
Autounlock - check enabled or uncheck
disabled
Remote Unlock All Doors or Driver
Oil Life Reset Set to XXX% - Hold OK to Reset
Power Liftgate Enable or Disable switch
Wipers Courtesy Wipe
MyKey* Create MyKey Hold OK to create MyKey
911 Assist Always On or User Selectable
Do Not Disturb Always On or User Selectable
Traction Control Always On or User Selectable
Max Speed 65 MPH (105 km/h), 70 MPH (110 km/h),
75 MPH (120 km/h), 80 MPH (130 km/h)
or Off
Speed Minder 45 mph (72 km/h), 55 mph (89 km/h), 65
mph (105 km/h) or Off

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 Information Displays

Settings

Volume Limiter - check enabled or uncheck disabled

Do Not Disturb Always On or User Selectable
Clear MyKeys Hold OK to Clear All MyKeys
Display Setup Distance Miles & Gallons, L/100km or km/L
Temperature Fahrenheit or Celsius
Language Select Language - Hold OK to set language

*Some MyKey items only appear if a MyKey is set.

Scroll up/down to highlight one of the

Main Menu (type 2) categories, then press the right arrow key
or OK to enter into that category. Press the
From the main menu bar on the left side
left arrow key as needed to exit back to the
of the information display, you can choose
main menu.
from the following categories:
• Display Mode. Display Mode
• Trip/Fuel. Use the arrow buttons to choose between
• Towing. the following display options.
• Off Road.
• Settings.

Display Mode

Distance to Empty
Digital Speedometer - Press OK to change units
Gauge Detail (Oil pressure, Oil temperature and Transmission temperature)
Engine Information (Oil life, Engine hours and Engine idle hours)

Note: Press and hold OK to reset the

Trip/Fuel currently displayed information.
Use the arrow buttons to choose between
the following trip and fuel options.

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 Information Displays

Trip/Fuel

Trip 1 or Trip 2
Fuel Economy
Fuel History

• Trip 1 or Trip 2 - Shows your trip time, Towing

fuel used, odometer and average mpg.
Use the arrow buttons to configure
• Fuel Economy - Shows your different towing setting choices.
instantaneous fuel usage as a bar
graph, average mpg and distance to
empty.
• Fuel History - Shows your fuel usage
based on time. The graph updates each
minute with the fuel economy that you
achieved during 30 minutes of driving.
Also, shows your distance to empty.

Towing

Trailer Status No Trailer connected

Active trailer name or Default Trailer
Accumulated trailer miles
Trailer brake gain
Trailer Options Trailer Sway Control - check enabled or uncheck disabled
Trailer Brake Mode Elect. Surge, None or Elec.
Over Hydraulic
Change Trailer Selected Trailers Created
Default Trailer
No active trailer
Press OK to change the
selected trailer
Change Trailer Settings Rename Trailer
Reset Trailer Mileage

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 Information Displays

Towing

Delete Trailer List of named trailers — Hold

OK to Delete
Add Trailer Naming Editor
Connection Checklist Ball Coupler Connected and Locked?
Electrical Wiring Connect?
Lights Function Correctly?
Safety Chains Connected?
Tongue Jack Raised?
Mirrors Adjusted?
TBC gain setting adjusted?
Trailer Disconnected?
Trailer Setup Go to start of Add Trailer Process

Off Road
In this mode, you can view different off
road information.

Off Road

Pitch, Steering Angle and Roll

Power Distribution Gauge – Displays the power distribution to the front and rear axles.
The display varies based on 4x4 configuration and driving conditions.

Note: Some items are optional and may

Settings not appear.
In this mode, you can configure different
driver setting choices.

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 Information Displays

Settings

Driver Select Sport, Normal or Comfort

Suspension
DTE Calculation Normal history used or Towing history used
Advanced Vehicle Lighting Autolamp Delay Select time
Settings interval
Locks Autolock - check enabled or
uncheck disabled
Autounlock - check enabled or
uncheck disabled
Remote Unlock Driver’s Door or
All Doors
Oil Life Remaining Life - Hold OK to Reset
Power Liftgate Enable or Disable switch
Rear Park Aid - check enabled or uncheck disabled
Wiper Controls Courtesy Wipe - check enabled or
uncheck disabled
MyKey* MyKey Status Number of Admin Keys, MyKeys
and MyKey Mileage
Create MyKey Hold OK to Create MyKey
911 Assist Always On or User Selectable
Do Not Disturb Always On or User Selectable
Traction Control Always On or User Selectable
Max Speed 65 MPH (105 km/h), 70 MPH (110
km/h), 75 MPH (120 km/h), 80
MPH (130 km/h) or Off
Speed Minder Speed Minder
Volume Limiter - check enabled or uncheck disabled
Clear MyKeys Hold OK to Clear All MyKeys
Display Setup Distance Miles & Gallons, L/100km or km/
L

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 Information Displays

Settings

Temperature °Fahrenheit or °Celsius

Language Select Language - Hold OK to Set

*Some MyKey items only appear if a MyKey is set.

The arrows in the upper left corner of the

Information Display Controls display indicate additional content
(Type 3) available when lit.

Main menu (type 3)

From the main menu bar on the left side
of the information display, you can choose
from the following categories:
• Display Mode.
• Trip/Fuel.
• Towing.
• Off Road.
• Settings.
E205352
Scroll up/down to highlight one of the
• Press the up and down arrow buttons categories, then press the right arrow key
to scroll through and highlight the or OK to enter into that category. Press the
options within a menu. left arrow key as needed to exit back to the
main menu.
• Press the right arrow button to enter a
sub-menu. Display Mode
• Press the left arrow button to exit a
menu. Use the arrow buttons to choose between
the following display options.
• Press the OK button to choose and
confirm a setting or message.

Display Mode

Digital tachometer and fuel level gauge

Digital tachometer, fuel level gauge and engine coolant temperature gauge
Gauge Detail (Oil pressure, Oil temperature and Transmission temperature)
Engine Hours (Engine hours and Engine idle hours)

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 Information Displays

Display Mode

Oil Life
Distance to Empty
Digital Speedometer - Press OK to change the currently units displayed

Note: Press and hold OK to reset the

Trip/Fuel currently displayed information.
Use the arrow buttons to choose between
the following trip and fuel options.

Trip/Fuel

Trip 1 or Trip 2
Fuel Economy
Fuel History

• Fuel Economy - Shows your Towing

instantaneous fuel usage as a bar
graph and average mpg. Use the arrow buttons to configure
different towing setting choices.
• Fuel History - Shows your fuel usage
based on time. The graph updates each
minute with the fuel economy that you
achieved during 30 minutes of driving.

Towing

Trailer Status No trailer connected

Active trailer name or Default Trailer
Accumulated trailer miles
Trailer brake gain
Trailer Options Trailer Sway Control - check enabled or uncheck disabled
Trailer Brake Mode Elect. Surge, None or Elec.
Over Hydraulic
Change Trailer Selected Trailers Created
Default Trailer
No active trailer

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 Information Displays

Towing

Press OK to change the

selected trailer
Change Trailer Settings Rename Trailer
Reset Trailer Mileage
Delete Trailer
Trailer Setup Add Trailer Naming Editor
Connection Checklist Ball Coupler Connected and Locked?
Electrical Wiring Connect?
Lights Function Correctly?
Safety Chains Connected?
Tongue Jack Raised?
Mirrors Adjusted?
TBC gain setting adjusted?
Trailer disconnected?

Off Road
In this mode, you can view different off
road information.

Off Road

Off Road Status (Pitch, Roll, Wheel Angle)

Power Distribution Gauge – Displays the power distribution to the front and rear axles.
The display varies based on 4x4 configuration and driving conditions.

Note: Some items are optional and may

Settings not appear.
In this mode, you can configure different
driver setting choices.

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 Information Displays

Blindspot - check enabled or uncheck disabled

Cross Traffic Alert - check enabled or uncheck disabled
Driver Select Sport, Normal or Comfort
Suspension
DTE Calculation Normal or Towing
Front Park Aid - check enabled or uncheck disabled
Rear Park Aid - check enabled or uncheck disabled
Advanced Vehicle Easy Entry / Exit - check enabled or uncheck disabled
Settings
Lighting Autolamp Delay Select time
interval
Locks Autolock - check enabled or
uncheck disabled
Autounlock - check enabled or
uncheck disabled
Remote Unlock All Doors or
Driver
Oil Life Remaining Life XXX% - Hold OK
to reset
Power Liftgate Enable or Disable switch
Pwr Running Auto, Off or Out
Boards
Remote Start Climate Control Auto or Last
Setting
Seats Auto or Off
Duration 5, 10 or 15
minutes
System - check enabled or
uncheck disabled
Wipers Courtesy Wipe - check enabled or
uncheck disabled
Rain Sensing - check enabled or
uncheck disabled

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 Information Displays

MyKey* MyKey Status Number of Admin Keys, MyKeys

and MyKey Mileage
Create MyKey Hold OK to Create MyKey
911 Assist Always On or User Selectable
Do Not Disturb Always On or User Selectable
Traction Control Always On or User Selectable
Max Speed 65 MPH (105 km/h), 70 MPH (110
km/h), 75 MPH (120 km/h), 80
MPH (130 km/h) or Off
Speed Minder 45 mph (72 km/h), 55 mph (89
km/h), 65 mph (105 km/h) or Off
Volume Limiter - check enabled or uncheck disabled
Clear MyKeys Hold OK to Clear All MyKeys
Display Setup Distance Miles & GAL, L/100km or km/L
Temperature °Fahrenheit or °Celsius
Gauge Display Fuel Gauge or Fuel + Tach
Language Select Language - Hold OK to Set

*Some MyKey items only appear if a MyKey is set.

INFORMATION MESSAGES
Note: Depending on the vehicle options
equipped with your vehicle, not all of the
messages display or are available. Certain
messages may be abbreviated or shortened
depending upon which cluster type you
have.

E205353

Press the OK button to acknowledge and

remove some messages from the
information display. Other messages
automatically clear after a short time.
You need to confirm certain messages
before you can access the menus.

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 Information Displays

AdvanceTrac™ / Traction Control Messages

Message Action

Traction control off/ Displays when you switch the traction control system off or
Traction control on on. See Using Traction Control (page 176).
Service AdvanceTrac Displays when the system detects a condition that requires
service. Contact an authorized dealer as soon as possible.
AdvanceTrac Off Displays when you switch AdvanceTrac off.
AdvanceTrac On Displays whenyou switch AdvanceTrac on.

Alarm Messages

Message Action

Vehicle Alarm to Stop Displays when unauthorized entry into the vehicle occurs.
Alarm, Start Vehicle Switch the ignition on to stop the alarm.

Battery and Charging System Messages

Message Action

Check Charging System Stop your vehicle as soon as it is safe to do so and switch off
the ignition. Contact an authorized dealer.
Turn Power Off to Save Displays to warn of a low 12-volt battery condition. Switch off
Battery all unneeded electrical accessories. Contact an authorized
dealer.
Low Battery Features Displays to warn of a low 12-volt battery condition. Switch off
Temporarily Turned Off all unneeded electrical accessories.

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 Information Displays

Blind Spot Information System Messages

Message Action

Blindspot Not Available Displays when the blind spot information system/cross traffic
Sensor Blocked See alert system sensors are blocked. Driver can typically clean
Manual the sensor to resolve.
Blindspot System Fault Displays when a fault with the blind spot information system
occurs. Contact an authorized dealer as soon as possible.
Cross Traffic Not Avail- Displays when the blind spot information system/cross traffic
able Sensor Blocked See alert system sensors are blocked. Driver can typically clean
Manual the sensor to resolve.
Cross Traffic System Displays when a fault with the cross traffic alert system
Fault occurs. Contact an authorized dealer as soon as possible.
Cross Traffic Vehicle Displays when the blind spot information system with cross
Coming From X traffic alert (CTA) system is operating and senses a vehicle.

Brake System Messages

Message Action

Brake Fluid Level Low Indicates the brake fluid level is low and the brake system
should be inspected immediately.
Check Brake System Displays when the brake system needs servicing. If the warning
stays on or continues to come on, contact an authorized dealer
as soon as possible.
Park Brake Engaged Displays when the parking brake is set, the vehicle is in ready
to drive and the vehicle is driven more than 3 mph (5 km/h).
If the warning stays on after you release the parking brake,
contact an authorized dealer as soon as possible.

Door Messages

Message Action

X Door Ajar Displays when the door listed is not completely closed.
Liftgate Ajar Displays when the liftgate or liftglass is not completely closed.
Factory Keypad Code Displays the factory keypad code after the keypad resets.
XXXXX

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 Information Displays

Engine Messages

Message Action

Power Reduced to Lower Engine Displays when the engine has reduced power to help
Temp reduce high engine temperature.
Engine On Informs you that you are exiting your vehicle and the
engine is on.

Fuel Messages

Message Action

Check Fuel Fill Inlet Displays when the fuel fill inlet may not be properly closed.
Fuel Level Low Displays as an early reminder of a low fuel condition.

Keys and Intelligent Access Messages

Message Action

No Key Detected Displays if the system does not detect the intelligent access
key in the following three scenarios: When you press the start/
stop button in an attempt to either start the engine or cycle
through the ignition states. When the engine is running and a
door is opened then closed. When the vehicle’s speed exceeds
10 mph (16 km/h) for the first time after starting.
Key Programmed x Keys Displays during spare key programming, when an intelligent
Total access key is programmed to the system.
Max Number of Keys Displays during spare key programming when the maximum
Programmed number of keys have been programmed.
Press Brake to Start Displays when you press the start/stop button without
applying the brake pedal. This is a reminder that you must
apply the brake pedal when pressing the start/stop button in
order to start the engine.

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 Information Displays

Message Action

Restart Now or Key is Displays when you press the start/stop button to shut off the
Needed engine and an Intelligent Access Key is not detected inside
the vehicle.
Accessory Power Active Displays when the vehicle is in the accessory ignition state.
Starting System Fault This message displays when there is a problem with your
vehicle’s starting system. Contact an authorized dealer for
service.

Maintenance Messages

Message Action

LOW Engine Oil Pressure Stop the vehicle as soon as safely possible and switch off the
engine. Check the oil level. If the warning stays on or continues
to come on with your engine running, contact an authorized
dealer as soon as possible.
Change Engine Oil Soon Displays when the engine oil life remaining is 10% or less.
Oil Change Required Displays when the oil life left reaches 0%.
Engine Coolant Overtem- Displays when the engine coolant temperature is excessively
perature high.
See Manual The powertrain needs service due to a powertrain malfunction.
Washer Fluid Level LOW Displays when the washer fluid is low and needs to be refilled.
Factory Mode Contact Your vehicle is still in Factory mode. This may not allow some
Dealer features to operate properly. Contact an authorized dealer.
Transport Mode Contact Your vehicle is still in Transport mode. This may not allow
Dealer some features to operate properly. Contact an authorized
dealer.

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 Information Displays

MyKey™ Messages

Message Action

MyKey active Drive Displays when MyKey is active.

Safely
Speed Limited to xx Displays when starting the vehicle and MyKey is in use and
MPH/km/h the MyKey speed limit is on.
Near Vehicle Top Speed Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Check Speed Drive Displays when a MyKey is in use and the optional setting is on
Safely and the vehicle exceeds a preselected speed.
Buckle Up to Unmute Displays when a MyKey is in use and Belt-Minder activates.
Audio
Could Not Program Displays when attempting to program a spare key using two
Integrated Key existing MyKeys.
Vehicle at Top Speed of You have reached the speed limit set for your MyKey.
MyKey Setting
AdvanceTrac On MyKey With a MyKey in use, AdvanceTrac turns on.
Setting
Traction Control On With a MyKey in use, traction control turns on.
MyKey Setting
MyKey Park Aid Cannot MyKey park aid cannot be deactivated with a MyKey in use,
be Deactivated park aid is always on.

Off Road Messages

Message Action

For Off Road Slow to 5MPH Displays when your vehicle speed requirement for off
road mode entry has not been met.
Enter Off Road Mode Enabled Displays when off road mode becomes active.
Exiting Off Road Mode Displays when off road mode becomes inactive.
Hill Descent Control Off Displays when hill descent control mode deactivates.
For Hill Descent Reduce Speed Displays when hill descent speed exceeds 20 MPH (32
KM/H).

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 Information Displays

Message Action

For Hill Descent Select Gear Displays when hill descent control mode requires driver
shift transmission into gear.
Hill Descent Driver Resume Displays when the hill control mode requires the driver
Control to resume control.
Hill Descent Control FAULT Displays when a hill descent system fault is present.
Hill Descent Control OFF Displays when hill descent control mode disables to
System Cooling cool the brake system.
Hill Descent Control Ready Displays when hill descent control mode activates.

Park Aid Messages

Message Action

Check Park Aid Displays when the transmission is in reverse (R) and the park
aid disables.
Rear Park Aid On Off Displays the park aid status.
Check Rear Park Aid Displays when the transmission is in reverse (R) and the park
aid disables.
Check Front Park Aid Displays when the system detects a condition that requires
service. See Parking Aids (page 182).
Front Park Aid On Off Displays the park aid status.

Power Steering Messages

Message Action

Steering loss Stop safely The power steering system detects a condition that requires
service. Contact an authorized dealer.
Steering fault Service The power steering system detects a condition within the
now power steering system that requires service immediately.
Contact an authorized dealer.
Steering assist fault The power steering system has disabled power steering assist
Service required due to a system error. Contact an authorized dealer.

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Remote Start Messages

Message Action

To Drive: Turn Key to On Displays as a reminder to turn the key to on to drive the vehicle
after a remote start.
To Drive: Press Brake Displays as a reminder to apply the brake and the start button
and START Button to drive the vehicle after a remote start.

Suspension System Messages

Message Action

Driver Select Susp. Displays when there is a problem with your vehicle’s suspen-
malfunction Service sion system. Contact an authorized dealer for service.
required

Tire Messages

Message Action

Tire Pressure LOW Displays when one or more tires on your vehicle have low tire
pressure.
Tire Pressure Monitor Displays when the tire pressure monitoring system is
Fault malfunctioning. If the warning stays on or continues to come
on, contact an authorized dealer.
Tire Pressure Sensor Displays when a tire pressure sensor is malfunctioning or your
Fault spare tire is in use. See Wheels and Tires (page 273). If the
warning stays on or continues to come on, contact an
authorized dealer.

Trailer Messages

Message Action

Trailer Brake Gain: XX.X No Displays the current gain setting for the trailer brake
Trailer when a trailer is not connected.
Trailer Brake Module Fault Displays and a chime sounds in response to faults
sensed by the TBC.
Trailer Connected Displays when a correct trailer connection is sensed
during a given ignition cycle.

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Message Action

Trailer Disconnected Displays when a trailer connection becomes discon-

nected, either intentionally or unintentionally, and the
system senses it during a given ignition cycle. Disregard
this status if your vehicle is not equipped with a factory
installed trailer brake controller. This message may
appear when an aftermarket TBC is used even when
the trailer is connected.
Trailer Sway Reduce Speed Displays when the trailer sway control detects trailer
sway.
Wiring Fault On Trailer Displays if there are certain faults in your vehicle wiring
and the trailer wiring or brake system.
Trailer Brake Gain XX.X Displays the current gain setting from the trailer brake.
Trailer Lighting Module Fault There is a fault with your vehicle trailer lighting module.
See Manual See Towing a Trailer (page 203).
Trailer Stop Lamps Fault Check There is a fault with your trailer stop lamp. Check your
Lamps lamp.
Trailer Left Turn Lamps Fault There is a fault with your trailer turn lamp. Check your
Check Lamps lamp.
Trailer Right Turn Lamps Fault There is a fault with your trailer turn lamp. Check your
Check Lamps lamp.
Trailer Park Lamps Fault Check There is a fault with your trailer park lamp. Check your
Lamps lamp.
Trailer Battery Not Charging See There is a fault with your trailer battery. See Towing
Manual a Trailer (page 203).

Transmission Messages

Message Action

Transmission not in Park Displays as a reminder to shift into park (P).

Neutral Tow Disabled Displays when the transfer case is NOT in the neutral position.
The message indicates that your vehicle is NOT safe to tow
with all four wheels on the ground.
Neutral Tow Enabled Displays when the transfer case is in the neutral position. The
Leave Transmission In message indicates that your vehicle is safe to tow with all
Neutral four wheels on the ground.

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 Information Displays

4WD Messages

Message Action

Check 4X4 Displays when a 4X4 system fault is present.

4X4 Shift In Progress Displays when the 4X4 system is making a shift.
For 4X4 Low Apply Brake Displays when trying to select 4X4 Low.
For 4X4 Low Shift to N Displays when you select 4X4 LOW with the vehicle
stopped.
For 4X4 Low Slow To 3 MPH Displays when you select 4X4 LOW while the vehicle
is moving.
To Exit 4X4 Low Apply Brake Displays when you select 2WD with the vehicle
stopped in 4X4 LOW.
To Exit 4X4 Low Shift To N Displays when you select 2WD with the vehicle
stopped in 4X4 LOW.
To Exit 4X4 Low Slow To 3 MPH Displays when you select 2WD while the vehicle is
operating in 4X4 LOW.
Shift Delayed Pull Forward May display when shifting to or from 4X4 LOW.

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MANUAL CLIMATE CONTROL

E205762

A Fan speed control: Adjust the volume of air circulated in the vehicle.
B Temperature control: Controls the temperature of the air circulated in your
vehicle.
C Air distribution control: Adjust the control to turn airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through the
following combinations: windshield, windshield/floor, panel, panel/floor, and
floor.
D Rear fan speed control: Adjust the volume of air circulated to the rear of the
passenger compartment.
E Rear passenger power: Press the button to switch the system on and off.
F Rear passenger temperature control: Adjust the temperature to the rear of
the passenger compartment.
G Heated rear window: Press the button to switch the heated rear window on
and off.
H Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.

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 Climate Control

Note: Recirculated air may also turn on and off automatically in instrument
panel or instrument panel and floor airflow modes during hot weather to improve
cooling efficiency.
I A/C: Press the button to switch the air conditioning on or off. Air conditioning
cools your vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.

MANUAL CLIMATE CONTROL - VEHICLES WITH: ELECTRONIC

MANUAL TEMPERATURE CONTROL (EMTC)

E205761

A Fan speed control: Adjust the volume of air circulated in the vehicle.
B Heated rear window: Press the button to switch the heated rear window on
and off.

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C Defrost: Select to distribute air through the windshield air vents. Air distribution
to the instrument panel and footwell vents turns off. You can also use this
setting to defrost and clear the windshield of a thin covering of ice.
D A/C: Press the button to switch the air conditioning on or off. Air conditioning
cools your vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
Note: In certain conditions (for example, maximum defrost), the air conditioning
compressor may continue to operate even though the air conditioning is
switched off.
E MAX A/C: Adjust the control for maximum cooling. Recirculated air flows
through the instrument panel vents, air conditioning automatically turns on and
the fan automatically adjusts to the highest speed.
F Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.
Note: Recirculated air may also turn on and off automatically in instrument
panel or instrument panel and floor airflow modes during hot weather to improve
cooling efficiency.
G Temperature control: Controls the temperature of the air circulated in your
vehicle.
Note: To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
H Air distribution control: Adjust the control to turn airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through the
following combinations: windshield, windshield/floor, panel, panel/floor, and
floor.
Note: At least one of these buttons illuminates when the system is on.
I Power: Press the button to switch the system on and off. When the system is
off, it prevents outside air from entering the vehicle.
J Rear passenger temperature control: Adjust the temperature to the rear of
the passenger compartment.
K REAR CTRL: When illuminated, indicates the rear climate control system is
on.
L Rear passenger power: Press the button to switch the system on and off.
M Rear fan speed control: Adjust the volume of air circulated to the rear of the
passenger compartment.

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AUTOMATIC CLIMATE CONTROL

E205763

A Power and Driver temperature control: Press the button to switch the system
on and off. When the system is off, it prevents outside air from entering the
vehicle. Adjusts the temperature setting using the control on the driver side.
B Climate controlled seats: Press the button to switch the climate controlled
seats on and off. See Climate Controlled Seats (page 134).
C Heated seats: Press the button to switch the heated seats on and off. See
Heated Seats (page 133).
D Heated rear window: Press the button to switch the heated rear window on
and off. See Heated Windows and Mirrors (page 120).
E Defrost: Select to distribute air through the windshield air vents. Air distribution
to the instrument panel and footwell vents turns off. You can also use this
setting to defrost and clear the windshield of a thin covering of ice.
F A/C: Press the button to switch the air conditioning on or off. Air conditioning
cools your vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
Note: In certain conditions (for example, maximum defrost), the air conditioning
compressor may continue to operate even though the air conditioning is
switched off.

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 Climate Control

G MAX A/C: Press the button for maximum cooling. Recirculated air flows through
the instrument panel vents, air conditioning automatically turns on and the fan
automatically adjusts to the highest speed.
H Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.
Note: Recirculated air may also turn on and off automatically in instrument
panel or instrument panel and floor airflow modes during hot weather to improve
cooling efficiency.
I Passenger temperature control: Adjusts the temperature on the passenger
side.
J Fan speed control: Adjusts the volume of air circulated in the vehicle.
K AUTO: Press the button to switch on automatic operation. Adjust to select the
desired temperature. Fan speed, air distribution, air conditioning operation, and
outside or recirculated air are automatically adjusted to heat or cool the vehicle
to maintain the desired temperature. You can also switch off dual zone mode
by pressing and holding the button for more than two seconds.
L Air distribution control: Adjust the control to turn airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any
combination of these vents.

Note: Do not place objects under the front

seats as this may interfere with the airflow
HINTS ON CONTROLLING THE to the rear seats.
INTERIOR CLIMATE Note: Remove any snow, ice or leaves from
the air intake area at the base of the
General Hints windshield.
WARNING Note: To improve the time to reach a
comfortable temperature in hot weather,
Prolonged use of recirculated air may
drive with the windows open until you feel
cause the windows to fog up. If the
cold air through the air vents.
windows fog up, follow the settings
for demisting the windshield. Manual Climate Control

Note: You may feel a small amount of air Note: To reduce fogging of the windshield
from the footwell air vents regardless of the during humid weather, adjust the air
air distribution setting. distribution control to the windshield air
vents position.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.

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Automatic Climate Control Note: If you select AUTO during cold

outside temperatures, the system directs
Note: Adjusting the settings when your airflow to the windshield and side window
vehicle interior is extremely hot or cold is vents. In addition, the fan may run at a
not necessary. The system automatically slower speed until the engine warms up.
adjusts to heat or cool the interior to your
selected temperature as quickly as possible. Note: If you select AUTO during hot outside
For the system to function efficiently, the temperatures, or when the inside of the
instrument panel and side air vents should vehicle is hot, the system automatically uses
be fully open. recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.

Heating the Interior Quickly

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the fan speed to a high speed Press the AUTO button.
setting.
2 Adjust the temperature control to the Adjust the temperature control to the
full heat setting. desired setting.
3 Select the footwell air vents using the
air distribution buttons.

Recommended Settings for Heating

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the fan speed to the center Press the AUTO button.
setting.
2 Adjust the temperature control to the Adjust the temperature control to the
midway point of the hot settings. desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3 Select the footwell air vents using the
air distribution buttons.

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 Climate Control

Cooling the Interior Quickly

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the temperature control to the Press the MAX A/C button.
MAX A/C position.
2 Drive with the windows fully open until
you feel cold air through the air vents.

Recommended Settings for Cooling

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the fan speed to the center Press the AUTO button.
setting.
2 Adjust the temperature control to the Adjust the temperature control to the
midway point of the cold settings. desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3 Select the instrument panel air vents
using the air distribution buttons.

Side Window Defogging in Cold Weather

Vehicle with manual climate control Vehicle with automatic climate control

1 Select the windshield air vents using the Press the defrost button.
air distribution buttons.
2 Press the A/C button if the indicator is Adjust the temperature control to the
off. desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3 Adjust the temperature control to the
desired setting.
4 Adjust the fan speed to a high speed
setting.

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REAR PASSENGER CLIMATE CONTROLS

E188689

A Fan speed control: Adjust the volume of air circulated in the vehicle.
B Heated seats (if equipped): Press the button to switch the heated seats on
and off. See Heated Seats (page 133).
C Temperature control: Control the temperature of the air circulated in your
vehicle.
D Air distribution control: Adjust the control to turn airflow from the instrument
panel or footwell vents on or off. You can distribute air through any combination
of these vents.
E Fan speed control lock: When illuminated, you can only operate the rear
passenger settings through the front controls.

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 Climate Control

HEATED WINDOWS AND Turn the ignition on to return the system

to its previous settings. You can now make
MIRRORS adjustments normally, but you need to turn
certain vehicle-dependent features back
Heated Rear Window on, such as:
Note: Make sure the engine is running • Heated seats.
before operating the heated windows. • Cooled seats.
Press the button to clear the • Heated steering wheel.
heated rear window of thin ice
E184884 • Heated mirrors.
and fog. The heated rear window
will automatically turn off after a short • Heated rear window.
period of time. Start the engine before you You can adjust the default remote start
switch the heated rear window on. settings using the information display
Note: Do not use razor blades or other controls. See Information Displays
sharp objects to clean or remove decals (page 91).
from the inside of the heated rear window.
The vehicle warranty does not cover Automatic Settings
damage caused to the heated rear window In hot weather, the system is set to 72°F
grid lines. (22°C). The cooled seats are set to high
(if available, and selected to AUTO in the
Heated Exterior Mirror (If Equipped) information display).
When you switch the heated rear window In moderate weather, the system either
on, the heated exterior mirrors will heats or cools (based on previous
automatically turn on. settings). The rear defroster, heated
Note: Do not remove ice from the mirrors mirrors and heated seats do not
with a scraper or adjust the mirror glass automatically turn on.
when it is frozen in place. In cold weather, the system is set to 72°F
Note: Do not clean the mirror housing or (22°C). The heated seats are set to high
glass with harsh abrasives, fuel or other (if available, and selected to AUTO in the
petroleum-based cleaning products. information display). The rear defroster
and heated mirrors automatically turn on.

REMOTE START (If Equipped)

The remote start feature allows you to
pre-condition the interior of your vehicle.
The climate control system works to
achieve comfort according to your previous
settings.
Note: You cannot adjust the system during
remote start operation.

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SITTING IN THE CORRECT We recommend that you follow these

guidelines:
POSITION
• Sit in an upright position with the base
of your spine as far back as possible.
WARNINGS
Sitting improperly, out of position or • Do not recline the seatback more than
with the seatback reclined too far 30 degrees.
can take weight off the seat cushion • Adjust the head restraint so that the
and affect the decision of the passenger top of it is level with the top of your
sensing system, resulting in serious injury head and as far forward as possible.
or death in the event of a crash. Always sit Make sure that you remain
upright against your seat back, with your comfortable.
feet on the floor. • Keep sufficient distance between
Do not recline the seatback as this yourself and the steering wheel. We
can cause the occupant to slide recommend a minimum of 10 in
under the safety belt, resulting in (25 cm) between your breastbone and
serious injury in the event of a crash. the airbag cover.
Do not place objects higher than the • Hold the steering wheel with your arms
seatback to reduce the risk of serious slightly bent.
injury in the event of a crash or during • Bend your legs slightly so that you can
heavy braking. press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.

HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint before
you sit in or operate your vehicle. This
will help minimize the risk of neck
E68595
injury in the event of a crash. Do not adjust
When you use them properly, the seat, the head restraint when your vehicle is
head restraint, safety belt and airbags will moving.
provide optimum protection in the event The head restraint is a safety device.
of a crash. Whenever possible it should be
installed and properly adjusted when
the seat is occupied. Failure to adjust the
head restraint properly could reduce its
effectiveness during certain impacts.

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WARNINGS Lowering the Head Restraint

Install the head restraint properly to 1. Press and hold button C.
help minimize the risk of neck injury
in the event of a crash. 2. Push the head restraint down.

Removing the Head Restraint

Note: Adjust the seatback to an upright
driving position before adjusting the head 1. Pull the head restraint up until it
restraint. Adjust the head restraint so that reaches its highest position.
the top of it is level with the top of your head 2. Press and hold buttons C and D.
and as far forward as possible. Make sure 3. Pull the head restraint up.
that you remain comfortable. If you are
extremely tall, adjust the head restraint to Installing the Head Restraint
its highest position.
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.

Second Row Outboard Head Restraints

The outboard head restraints are
non-adjustable, but you can fold them.

E138642

The head restraints consist of:

A An energy absorbing head
restraint.
B Two steel stems.
E205038
C Guide sleeve adjust and release
button. The non-adjustable head restraints consist
D Guide sleeve unlock and remove of:
button. • A trimmed energy absorbing foam and
structure (A).
Adjusting the Head Restraint • A fold strap (B).
Raising the Head Restraint 1. Pull the strap to fold the outboard head
restraint.
Pull the head restraint up.
2. Pull the head restraint up to place the
head restraint back to the upright
position.

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 Seats

Second Row Center Seat Head WARNINGS

Restraint Rock the seat backward and forward
The center rear head restraint is fixed and after releasing the lever to make sure
non-adjustable. The head restraint that it is fully engaged.
consists of a trimmed foam covering over
the upper structure of the seatback. Moving the Seat Backward and
Forward (If Equipped)
Third Row Head Restraints
The third row head restraints are non
adjustable, but you can fold them.

E205040

Recline Adjustment (If Equipped)

E205039
WARNING
The non-adjustable head restraints consist
of: Before returning the seatback to its
• A trimmed energy absorbing foam and original position, make sure that
structure (A). cargo or any objects are not trapped
behind the seatback. After returning the
• A fold strap (B). seatback to its original position, pull on the
1. Pull the strap to fold the head restraint. seatback to make sure that it has fully
latched. An unlatched seat may become
2. Pull the head restraint up to place the
dangerous in the event of a sudden stop
head restraint back to the upright
or crash.
position.

MANUAL SEATS (If Equipped)

WARNINGS
Do not adjust the driver seat or
seatback when your vehicle is
moving. This may result in sudden
seat movement, causing loss of control of
your vehicle.

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E181777

The control is located on the outboard side

of the seat. Move the switch in the direction
E205041 of the arrow to raise or lower the seat
cushion or to move the seat forward,
Manual Lumbar (If Equipped) backward, up or down.

Power Recline (If Equipped)

E205042

The lumbar support control is located on E162731

the outboard side of the seat. Turn the
control to adjust your support. Move the control to recline the seatback
forward or rearward.
POWER SEATS (If Equipped) Note: On vehicles with memory seats, to
prevent damage to the seat, the power
seats are designed to set a stopping position
WARNINGS
just short of the end of the seat track. If the
Before returning the seatback to its seat encounters an object while moving
original position, make sure that forward or backward, a new stopping
cargo or any objects are not trapped position will be set.
behind the seatback.
To reset the seat to its normal stopping
Do not adjust the driver seat or position:
seatback when your vehicle is
moving. Adjusting your seatback 1. After encountering the new stopping
while your vehicle is in motion may cause position, press the power seat control
loss of control of your vehicle. again to override.

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 Seats

2. Continue pressing the control until it

reaches the end of the seat track.
3. Continue pressing the control for about
two seconds. You will feel the seat
bounce back slightly.
1 2
Power Lumbar (If Equipped)

E205043

Saving a PreSet Position

1. Switch the ignition on.
2. Adjust the memory features to your
desired position.
3. Press and hold the desired preset
button until you hear a single tone.
You can save up to two preset memory
positions.
E164101
You can save a memory preset at any time.
The control is located on the outboard side
of the seat. Press the forward or rearward Recalling a PreSet Position
side of the control for more or less support.
Switch the ignition on.
Press and release the preset button
MEMORY FUNCTION (If Equipped) associated with your desired driving
position. The memory features will move
WARNINGS to the position stored for that preset.
Before activating the memory seat, Note: You can only recall preset memory
make sure that the area immediately position when you switch the ignition off, or
surrounding the seat is clear of when you place the transmission in park (P)
obstructions and that all occupants are or neutral (N) if you switch the ignition on.
clear of moving parts.
You can also recall a preset memory
Do not use the memory function position by:
when your vehicle is moving.
• Pressing the unlock button on your
remote control if it is linked to a preset
This feature automatically recalls the position.
position of the following: • Unlocking the intelligent driver door
• Driver seat. handle if a linked key fob is present.
• Power mirrors. • Entering a personal entry code on the
• Power steering column. Securicode keypad. See Doors and
Locks (page 52).
• Optional power adjustable foot pedals.
The memory control is on the left side of
the driver seat.

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Note: Using a linked key fob to recall your The driver seat returns to the previous
memory position when the ignition is off position when you put the key in the
moves the seat and steering column to the ignition or switch the ignition on.
Easy Entry position. You can enable or disable this feature in
Note: Pressing any active memory feature the information display. See Information
control - power seat, mirror (or steering Displays (page 91).
column switch) (or any memory button)
during a memory recall cancels the
operation. REAR SEATS
Linking a PreSet Position to your Folding Down the Second Row
Remote Control or Intelligent Access 40% Seat
Key Fob
WARNINGS
Your vehicle can save the preset memory Use caution when folding the
positions for up to two remote controls. seatback to the flat back position as
1. With the ignition on, move the memory the system will move forward when
positions to the desired positions. you lift the release handle.
2. Press and hold the desired preset Before returning the seatback to its
button for about five seconds. A tone original position, make sure that
sounds after about two seconds. cargo or any objects are not trapped
Continue holding until you hear a behind the seatback. After returning the
second tone. seatback to its original position, pull on the
3. Within three seconds, press the lock seatback to make sure that it has fully
button on the remote control you are latched. An unlatched seat may become
linking. dangerous in the event of a sudden stop
or crash.
To unlink a remote control, follow the
same procedure – except in step 3, press
Make sure that the head restraint is in the
the unlock button on the remote control.
down position and no objects such as
Note: If more than one linked remote books, purses or briefcases are on the floor
control or intelligent access key is in range, in front of the second row seats before
the memory function moves to the settings folding them down.
of the first key to initiate a memory recall.
Move the front passenger seat forward so
Easy Entry and Exit Feature (If that the second row seat head restraint
clears the front seat.
Equipped)

This feature adjusts the position of the seat

and steering column to allow easier exit
and entry to the vehicle.
The driver seat automatically moves 2
inches (5 centimeters) rearward when the
transmission is in park (P) and you remove
the key from the ignition or you switch the
ignition off.

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E190842 E205045

1. Lower the head restraints by pulling on 1. Lift the seatback toward the rear of the
the strap. vehicle.
2. Rotate the seatback until you hear a
click, locking it in the upright position.

E205044

2. Locate the handle on the side of the

seat cushion by the door. E205046

3. Pull up on the handle and push the 3. Lift up on the head restraint until it
seatback forward toward the front of locks into its original position.
the vehicle.
Placing the Second Row Outboard
To return the seat to the upright position: 40% Seats in Cargo Mode
WARNINGS
Use caution when folding the
seatback to the flat back position as
the system will move forward when
you lift the release handle.
Always return the seat from the
kneel position prior to raising the
seatback. Failure to do so could
result in personal injury.

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Place the second-row seats in a kneel 2. Return the seatback to the upright
down load floor position to allow more position.
cargo space.
Adjusting the Second Row
To place the seats in the cargo mode: Outboard 40% Seat for E-Z Entry
1. Fold down the second row seat.
WARNINGS
Always latch the vehicle seat to the
floor, whether the seat is occupied
or empty. If not latched, the seat may
cause injury during a sudden stop.
After using the E-Z Entry feature,
make sure there are not any objects,
cargo or the feet of a third row
passenger under the second row seat
when latching the seat to the floor. Injury
to the third row passengers feet or damage
to the seat may occur.
E205047
Before returning the seatback to its
2. Pull the cargo mode lever up to release original position, make sure that
the seat into a kneel down load floor cargo or any objects are not trapped
position. behind the seatback. After returning the
seatback to its original position, pull on the
Returning to the Upright Position seatback to make sure that it has fully
from the Full Lowered Load Floor latched. An unlatched seat may become
Position dangerous in the event of a sudden stop
You cannot return the seatback to the or crash.
upright position until the seat is returned
from the kneel down position. The E-Z entry seat allows for easier entry
To return the seat to the upright position: and exit to and from the third row seat.
To enter the third row seat:

E205048

E205049
1. Push the seat rearward until the latch
is engaged.

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1. Fold down the second row seat and Note: If a squeak is heard from the latch
release the handle. area, the latch striker pin should be wiped
2. Pull the handle up again until the seat clean of dust or debris.
releases from the floor.
Exiting the Third Row
3. Push the seat upward and fold it away
from the third row.
To return the seat to a seating position:

E205052

1. Pull the strap located at the bottom

outboard of the seatback to release
E205050
the seat from the floor, and rotate the
1. Push the seat down and latch to the seat up toward the front seat.
floor. 2. Follow the directions above to return
2. Bring the seatback to an upright the seat from the E-Z entry to the
position. The seatback should lock into upright position.
position.
Reclining the Second Row
Note: If the seatback will not return to the Outboard 40% Seatback
upright position, tumble the seat again and
re-latch it to the floor. Be sure that cargo or WARNING
other objects are not trapped underneath
the seatback. Reclining the seatback can cause an
occupant to slide under the seat’s
safety belt, resulting in severe
personal injuries in the event of a crash.

E205051

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 Seats

E205053 E205054

The release handle is located on the 1. Locate the release handle in the upper
outboard side of the seat cushion. Lift it to left seatback. Pull the handle to release
adjust the seatback to your desired the folding seat latch.
position.

Folding the Second Row Center

20% Seat (If Equipped)
WARNINGS
To prevent possible damage to the
seat or safety belts, make sure that
the safety belts are not buckled
when moving the seat to the load floor
position.
Before returning the seatback to its
E205055
original position, make sure that
cargo or any objects are not trapped 2. With the latch released, lower the
underneath the seatback. After returning seatback into the load floor position.
the seatback to its original position, pull
on the seatback to make sure that it has
fully latched. An unlatched seat may
become dangerous in the event of a
sudden stop or crash.

E205056

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 Seats

3. To return the seat to the upright WARNINGS

position, lift the seatback until the latch Before returning the seatback to its
is fully engaged. original position, make sure that
cargo or any objects are not trapped
Adjusting the Second Row Center
behind the seatback. After returning the
20% Seat (If Equipped)
seatback to its original position, pull on the
Note: Move this seat forward to keep a seatback to make sure that it has fully
child in a child restraint close to the front latched. An unlatched seat may become
seat occupants. Move the seat to the full dangerous in the event of a sudden stop
rearward position when it is occupied by or crash.
older children or adults, including children
in booster seats.

E205058

E205057 Before folding the third row seats, fold the

Lift the handle to move the seat forward head restraints down by pulling on the
or backward. strap located at the bottom of the
restraint.
Third Row Seats
Make sure that no objects are on the floor
in front of the third row seats or on the seat
cushion before lowering them. Make sure
that the head restraints are lowered and
the second row seats are not reclined.

Folding Down the Third Row Seats

to the Load Floor
WARNINGS
To prevent possible damage to the E205059
seat or safety belts, make sure that
the safety belts are not buckled Pull up on the handle located behind the
when moving the seat to the load floor seatback while pushing the seatback
position. forward and down into the seat cushion.

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 Seats

To return the seatback to its original

position, lift the seatback until it latches
into place.

PowerFold™ Third Row Seat (If

Equipped) A
Note: The power fold down seats operate
for 10 minutes after you switch the ignition
off. The transmission must be in park (P) B
and the liftgate, or liftgate glass must be
open. Similar to the battery saver feature,
the power third row seat disables 10 minutes
after you switch the ignition off. C
Note: Be sure that the head restraints are
folded down before powering the third row
seat down.

E211424

A Press to fold the third row left

side seatback down.
B Press to fold both seatbacks
down.
C Press to fold the third row right
side seatback down.

To return the seatback(s) to the original

E205060 position(s), press the corresponding
control again.
The control buttons are located on the
right-hand rear quarter trim panel If the power third row seat is disabled after
(accessible from the liftgate area). 10 minutes, you can enable the seat by:
• Opening any door.
• Pressing the unlock button on the key
fob.
• Pressing any keyless entry keypad
button.
• Turning the ignition key.

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 Seats

HEATED SEATS (If Equipped) Rear Seats

WARNING
Front Seats
Persons who are unable to feel pain
WARNING to the skin because of advanced age,
People who are unable to feel pain chronic illness, diabetes, spinal cord
to their skin because of advanced injury, medication, alcohol use, exhaustion,
age, chronic illness, diabetes, spinal or other physical conditions, must exercise
cord injury, medication, alcohol use, care when using the seat heater. The seat
exhaustion or other physical conditions, heater may cause burns even at low
must exercise care when using the heated temperatures, especially if used for long
seat. The heated seat may cause burns periods of time. Do not place anything on
even at low temperatures, especially if the seat that insulates against heat, such
used for long periods of time. Do not place as a blanket or cushion, because this may
anything on the seat that insulates against cause the seat heater to overheat. Do not
heat, such as a blanket or cushion. This puncture the seat with pins, needles, or
may cause the heated seat to overheat. other pointed objects because this may
Do not puncture the seat with pins, needles damage the heating element which may
or other pointed objects. This may damage cause the seat heater to overheat. An
the heating element which may cause the overheated seat may cause serious
heated seat to overheat. An overheated personal injury.
seat may cause serious personal injury.
Do not do the following:
Do not do the following: • Place heavy objects on the seat.
• Place heavy objects on the seat. • Operate the seat heater if water or any
• Operate the heated seat if water or any other liquid is spilled on the seat. Allow
other liquid spills on the seat. Allow the the seat to dry thoroughly.
seat to dry thoroughly. • Operate the heated seats unless the
• Operate the heated seats unless the engine is running. Doing so can cause
engine is running. Doing so can cause the battery to lose charge.
the battery to lose charge. The rear seat heat controls are located on
the rear of the center console.

E146322
E146322
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.

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 Seats

Press the heated seat symbol to cycle

through the various heat settings and off.
More indicator lights indicate warmer
settings.
The heated seat module resets at every
ignition run cycle. While the ignition is on,
press the high or low heated seat switch
to enable heating mode. When activated,
they will turn off automatically when you E146322
turn the engine off. Press the heated seat symbol to cycle
through the various heat settings and off.
CLIMATE CONTROLLED SEATS More indicator lights indicate warmer
settings.
(If Equipped)
Cooled Seats
Heated Seats
The cooled seats will only function when
WARNING the engine is running.
Persons who are unable to feel pain
to the skin because of advanced age,
chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion,
or other physical conditions, must exercise
care when using the seat heater. The seat
heater may cause burns even at low
temperatures, especially if used for long
periods of time. Do not place anything on E146309
the seat that insulates against heat, such
as a blanket or cushion, because this may Press the cooled seat symbol to cycle
cause the seat heater to overheat. Do not through the various cooling settings and
puncture the seat with pins, needles, or off. More indicator lights indicate cooler
other pointed objects because this may settings.
damage the heating element which may If the engine falls below 350 RPM while
cause the seat heater to overheat. An the cooled seats are on, the feature will
overheated seat may cause serious turn itself off. You will need to reactivate
personal injury. it.

Note: Do not do the following: Climate Controlled Seat Air Filter

Replacement
• Place heavy objects on the seat.
• Operate the seat heater if water or any The climate controlled seat system
other liquid spill on the seat. Allow the includes air filters. You must replace them
seat to dry thoroughly. periodically. See Scheduled
Maintenance (page 443).
The heated seats will only function when
the engine is running.

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 Seats

Locate the filters under each front seat and

access them from the second-row footwell
area. Move the front seats all the way
forward and to the full up positions to ease
access.

E146319

To remove a filter:
1. Switch the ignition off.
2. Press up on the outside rigid edge of
the filter and rotate counterclockwise
once the tabs are released, then
remove the filter.

E146321

To install a filter:
1. First, position the filter in its housing
making sure that the far forward end
is all the way up in the housing.
2. Push in on the center of the outside
edge of the filter and rotate up into the
housing until it clips into position.

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 Universal Garage Door Opener (If Equipped)

HomeLink Wireless Control

System
WARNINGS
Make sure that the garage door and
security device are free from
obstruction when you are
programming. Do not program the system
with the vehicle in the garage. E142657

Do not use the system with any The universal garage door opener replaces
garage door opener that does not the common hand-held garage door
have the safety stop and reverse opener with a three-button transmitter
feature as required by U.S. Federal Safety that is integrated into the driver’s sun visor.
Standards (this includes any garage door
opener manufactured before April 1, 1982). The system includes two primary features,
A garage door opener which cannot detect a garage door opener and a platform for
an object, signaling the door to stop and remote activation of devices within the
reverse, does not meet current federal home. As well as being programmed for
safety standards. Using a garage door garage doors, the system transmitter can
opener without these features increases be programmed to operate entry gate
the risk of serious injury or death. operators, security systems, entry door
locks and home or office lighting.
Note: Make sure you keep the original Additional system information can be
remote control transmitter for use in other found online at www.homelink.com,
vehicles as well as for future system www.youtube.com/HomeLinkGentex or
programming. by calling the toll-free help line on
1-800-355-3515.
Note: We recommend that upon the sale
or lease termination of your vehicle, you In-Vehicle Programming
erase the programmed function buttons for
security reasons. See Erasing the Function This process is to program your hand-held
Button Codes. transmitter and your in-vehicle HomeLink
button.
Note: You can program a maximum of
three devices. To change or replace any of Note: The programming steps below
the three devices after it has been initially assume you will be programming HomeLink
programmed, you must first erase the that was not previously programmed.
current settings. See Erasing the Function Note: Put a new battery in the hand-held
Button Codes. transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal.

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 Universal Garage Door Opener (If Equipped)

To program additional buttons, repeat

Steps 1 – 4.
For questions or comments, please contact
HomeLink at www.homelink.com,
www.youtube.com/HomeLinkGentex or
1-800-355-3515.

Programming Your Garage Door

E142658 Opener Motor
1. With your vehicle parked outside of the Note: You may need a ladder to reach the
garage, turn your ignition to the on unit and you may need to remove the cover
position, but do not start your vehicle. or lamp lens on your garage door opener.
2. Hold your hand-held garage door
transmitter 2–6 in (5–14 cm) away
from the HomeLink button you want
to program.
3. Using both hands, simultaneously,
press and hold the desired HomeLink
button and the hand-held transmitter
button. DO NOT release either one until
the HomeLink indicator light flashes E142659
slowly and then rapidly. When the
indicator light flashes rapidly, both 1. Press the learn button on the garage
buttons may be released. The rapid door opener motor and then you have
flashing indicates successful training. 30 seconds to complete the next two
steps.
Note: You may need to use a different
method if you live in Canada or have 2. Return to your vehicle.
difficulties programming your gate operator
or garage door opener. See Gate Operator
/ Canadian Programming.
4. Press and hold the HomeLink button
you programmed for two seconds, then
release. You may need to do this twice
to activate the door. If your garage door
does not operate, watch the HomeLink
indicator light. E142658

If the indicator light stays on, the 3. Press and hold the function button you
programming is complete. No further want to program for 2 seconds, then
action is needed. release. Repeat this step. Depending
on your brand of garage door opener,
If the indicator light flashes rapidly for 2
you may need to repeat this sequence
seconds and then turns to a constant light,
a third time.
the HomeLink button is not programmed
yet. See Programming Your Garage Door
Opener Motor.

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 Universal Garage Door Opener (If Equipped)

Gate Operator / Canadian 1. Press and hold the outer two function
Programming buttons simultaneously for
approximately 20 seconds until the
Canadian radio-frequency laws require indicator lights above the buttons flash
transmitter signals to “time-out” (or quit) rapidly.
after several seconds of transmission –
which may not be long enough for 2. When the indicator lights flash, release
HomeLink to pick up the signal during the buttons. The codes for all buttons
programming. Similar to this Canadian law, are erased.
some U.S. gate operators are designed to
Reprogramming a Single Button
“time-out” in the same manner.
Note: If programming a garage door opener To program a device to a previously trained
or gate operator, it is advised to unplug the button, follow these steps:
device during the “cycling” process to 1. Press and hold the desired button. Do
prevent possible overheating. NOT release the button.
1. Press and hold the HomeLink button 2. The indicator light will begin to flash
while you press and release, every two after 20 seconds. Without releasing the
seconds, your hand-held transmitter button, follow Step 1 in the
until the HomeLink indicator light Programming section.
changes from a slow to a rapidly
blinking light. For questions or comments, contact
HomeLink at www.homelink.com,
2. Release both the HomeLink and www.youtube.com/HomeLinkGentex or
hand-held transmitter buttons. 1-800-355-3515.
3. Continue programing HomeLink. See
In-Vehicle Programming. Programming to a Genie Intellicode 2
Garage Door Opener
Erasing the Function Button Codes
Note: The Genie Intellicode 2 transmitter
Note: You cannot erase individual buttons. must already be programmed to operate
with the garage door opener.
Note: To program HomeLink to the
transmitter you must first put the
transmitter into programming mode.

E142660

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 Universal Garage Door Opener (If Equipped)

1. Press and hold the previously

programmed Genie button on the
hand-held transmitter for 10 seconds.
The indicator light will change from red
to red and green.
2. Press the same button twice to confirm
the change. If done correctly the
indicator light will turn green.

Programming HomeLink to the Genie

A B Intellicode Garage Door Opener Motor
E142661 Note: You may need a ladder to access the
garage door opener motor.
A. Red indicator light
B. Green indicator light

1. Press and hold one of the buttons on

the hand-held transmitter for 10
seconds. The indicator light will change
from green to red and green.
2. Press the same button twice to confirm
the change to programming mode. If
done properly the indicator light will
appear red.
3. Hold the transmitter within 1–3 inches E142662
(2–8 centimeters) of the button on the
visor you want to program. 1. Press and hold the program button on
the garage door opener motor until
4. Press and hold both the programmed
both blue indicator lights turn on.
Genie button on the hand-held
transmitter and the button you want 2. Release the program button. Only the
to program. The indicator light on the smaller round indicator light should be
visor will flash rapidly when the on.
programming is successful. 3. Press and release the program button.
Note: The Genie transmitter will transmit The larger purple indicator light will
for up to 30 seconds. If HomeLink does not flash.
program within 30 seconds the Genie Note: The next two steps must be
transmitter will need to be pressed again. If completed in 30 seconds.
the Genie transmitter indicator light displays
green and red, release the button until the 4. Press and release the Genie Intellicode
indicator light turns off before pressing the 2 hand-held transmitter’s previously
button again. programmed button. Both indicator
lights on the garage door opener motor
Once HomeLink has been programmed unit should now flash purple.
successfully, the Genie transmitter must
be changed out of program mode. To do
this:

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 Universal Garage Door Opener (If Equipped)

5. Press and hold the previously

programmed button on the visor for 2
seconds. Repeat this step up to 3 times
until the garage door moves.
Programming is now complete.

Clearing a HomeLink Device

To erase programming from the three
HomeLink buttons press and hold the two
outer HomeLink buttons until the indicator
light begins to flash. The indicator light will
begin flashing in 10 to 20 seconds, at which
time both buttons should be released.
Programming has now been erased, and
the indicator light should blink slowly to
indicate the device is in train mode when
any of the three HomeLink buttons are
pressed.

FCC and RSS-210 Industry Canada

Compliance
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
Changes or modifications to your device
not expressly approved by the party
responsible for compliance can void the
user’s authority to operate the equipment.

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 Auxiliary Power Points

12 Volt DC Power Point Locations

WARNINGS Power points may be in the following
Do not plug optional electrical locations:
accessories into the cigar lighter • On the lower instrument panel.
socket. Incorrect use of the cigar • Inside the center console.
lighter can cause damage not covered by
the vehicle warranty, and can result in fire • On the rear of the center console.
or serious injury. • In the rear cargo area.
Do not use a power point for 110 Volt AC Power Point (If Equipped)
operating a cigar lighter. Incorrect
use of the power points can cause WARNING
damage not covered by the vehicle
warranty, and can result in fire or serious Do not keep electrical devices
injury. plugged in the power point whenever
the device is not in use. Do not use
any extension cord with the 110 volt AC
Note: When you switch the ignition on, you power point, since it will defeat the safety
can use the socket to power 12 volt protection design. Doing so may cause the
appliances with a maximum current rating power point to overload due to powering
of 15 amps. multiple devices that can reach beyond
If the power supply does not work after you the 150 watt load limit and could result in
switch the ignition off, switch the ignition fire or serious injury.
on.
Note: Do not hang any accessory from the Note: The power point will turn off when
accessory plug. the ignition is switched off or the battery
Note: Do not use the power point over the voltage drops below 11 volts.
vehicle capacity of 12 volt DC 180 watts or Use the power point for powering electric
a fuse may blow. devices that require up to 150 watts. It is
Note: Always keep the power point caps on the rear of the center console.
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
will damage the power point and blow the
fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not E193395
running.
• Do not leave devices plugged in Note: Depending on your vehicle, the power
overnight or when you park your vehicle point cover may open to the right or upward.
for extended periods.

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 Auxiliary Power Points

When the indicator light on the power point

is:
• On: The power point is working, the
ignition is on and a device is plugged
in.
• Off: The power point is off, the ignition
is off or no device is plugged in.
• Flashing: The power point is in fault
mode.
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 150 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.
• Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.

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 Storage Compartments

CENTER CONSOLE (If Equipped) Press near the rear edge of the door to
open it.
Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:

E208344

A Cup holder.
B Utility compartment, coin holder,
tissue box holder, and USB ports.
C Power point, rear climate
controls, and 110 volt AC power
point.
D Rear cup holders.

OVERHEAD CONSOLE

E75193

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 Starting and Stopping the Engine

GENERAL INFORMATION IGNITION SWITCH (If Equipped)

WARNINGS
Extended idling at high engine
speeds can produce very high C
temperatures in the engine and B
exhaust system, creating the risk of fire or
other damage. D
Do not park, idle or drive your vehicle
on dry grass or other dry ground A
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire.
E163165
Do not start the engine in a closed
garage or in other enclosed areas. A (off) - The ignition is off.
Exhaust fumes can be toxic. Always
open the garage door before you start the Note: When you switch the ignition off and
engine. leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
If you smell exhaust fumes inside battery to lose charge.
your vehicle, have your vehicle
checked by an authorized dealer B (accessory) - Allows the electrical
immediately. Do not drive your vehicle if accessories, such as the radio, to operate
you smell exhaust fumes. while the engine is not running.
Note: Do not leave the ignition key in this
If you disconnect the battery, your vehicle position for too long. This could cause your
may exhibit some unusual driving vehicle battery to lose charge.
characteristics for approximately 5 miles C (on) - All electrical circuits are
(8 kilometers) after you reconnect it. This operational and the warning lamps and
is because the engine management system indicators illuminate.
must realign itself with the engine. You can
disregard any unusual driving D (start) - Cranks the engine.
characteristics during this period.
The powertrain control system meets all KEYLESS STARTING (If Equipped)
Canadian interference-causing equipment
standard requirements regulating the Note: The system may not function if the
impulse electrical field or radio noise. passive key is close to metal objects or
electronic devices, for example keys or a cell
When you start the engine, avoid pressing phone.
the accelerator pedal before and during
operation. Only use the accelerator pedal Note: A valid passive key must be located
when you have difficulty starting the inside your vehicle to switch the ignition on
engine. and start your vehicle.

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 Starting and Stopping the Engine

Ignition Modes To lock the steering wheel:

1. Remove the key from the ignition
switch.
2. Rotate the steering wheel slightly to
engage the lock.
To unlock the steering wheel:
1. Insert the key in the ignition switch.
2. Turn the key to position I.
Note: You may need to rotate the steering
wheel slightly to assist unlocking if there is
a steering wheel load applied.
E144447

The keyless starting system has three STARTING A GASOLINE

modes: ENGINE
Off: Turns the ignition off.
When you start the engine, the idle speed
• Without applying the brake pedal, increases. This helps to warm up the
press and release the button once engine. If the engine idle speed does not
when the ignition is in the on mode, or slow down automatically, have your
when the engine is running but your vehicle checked by an authorized dealer.
vehicle is not moving.
Note: You can crank the engine for a total
On: All electrical circuits are operational of 60 seconds without the engine starting
and the warning lamps and indicators before the starting system temporarily
illuminate. disables. The 60 seconds does not have to
• Without applying the brake pedal, be all at once. For example, if you crank the
press and release the button twice. engine three times for 20 seconds each
time, without the engine starting, you
Start: Starts the engine. reached the 60-second time limit. You
• Press the brake pedal, and then press cannot attempt to start the engine for at
the button for any length of time. An least 15 minutes. After 15 minutes, you are
indicator light on the button illuminates limited to a 15-second engine cranking time.
when then ignition is on and when the You need to wait 60 minutes before you can
engine starts. crank the engine for 60 seconds again.
Before starting your vehicle, check the
STEERING WHEEL LOCK following:
• Make sure all occupants have fastened
WARNING their seatbelts.
Always check that the steering is • Make sure the headlamps and
unlocked before attempting to move electrical accessories are off.
your vehicle. • Make sure the parking brake is on.

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 Starting and Stopping the Engine

• Make sure the transmission is in park

(P).
• Switch the ignition on. For vehicles with
2
a keyless ignition, see the following
instructions.

Vehicles with an Ignition Key

Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to the start position to
start the engine.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.

Vehicles with Keyless Start 1

Note: Do not touch the accelerator pedal.
Note: You must have your intelligent access
key in your vehicle in order to shift the
transmission out of park (P).
1. Fully press the brake pedal.
2. Press the push button ignition switch.
The system does not function if:
• The passive key frequencies are
E198728
jammed.
• The key battery has no charge. 1. Open the floor console storage
compartment lid.
If you are unable to start your vehicle, do
the following: 2. Insert the passive key into the backup
slot.
3. With the key in this position, press the
brake pedal then press the push button
ignition switch to switch the ignition on
and start your vehicle.

Fast Restart
The fast restart feature allows you to
restart your vehicle within 20 seconds of
switching it off, even if it does not detect
a valid passive key.

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 Starting and Stopping the Engine

Within 20 seconds of switching the engine Automatic Engine Shutdown Override

off, press the brake pedal and press the
push button ignition switch. After 20 Note: You cannot permanently switch off
seconds, you can no longer start your the automatic shutdown feature. When you
vehicle if it does not detect a valid passive switch it off temporarily, it turns on at the
key. next ignition cycle.
Once your vehicle starts, it remains running You can stop the shutdown, or reset the
until you press the push button ignition timer, at any point before the 30-second
switch, even if your vehicle does not detect countdown has expired by doing any of the
a valid passive key. If you open and close following:
a door while your vehicle is running, the • You can reset the timer by interacting
system searches for a valid passive key. with your vehicle, for example pressing
You cannot start your vehicle if the system the brake or accelerator pedal.
does not detect a valid passive key within • You can temporarily switch off the
20 seconds. shutdown feature any time the ignition
is on using the information display. See
Failure to Start Information Displays (page 91). The
If you cannot start the engine after three feature only remains off for the current
attempts, wait 10 seconds and follow this ignition cycle.
procedure: • During the 30-second countdown, the
1. Fully press the brake pedal. system prompts you to press OK or
RESET to temporarily switch the
2. Shift into park (P). feature off for the current ignition cycle
3. Fully press the accelerator pedal and only.
hold it there.
Stopping the Engine When Your
4. Start the engine. Vehicle is Stationary
Automatic Engine Shutdown Vehicles with an Ignition Key
For vehicles with a keyless ignition, this 1. Shift into park (P).
feature automatically shuts down the
engine if it has been idling for an extended 2. Switch the ignition off.
period. The ignition also turns off in order 3. Apply the parking brake.
to save battery power. Before your vehicle
shuts down, a message appears in the Vehicles with Keyless Start
information display showing a timer 1. Shift into park (P).
counting down from 30 seconds. If you do
not intervene within 30 seconds, your 2. Press the push button ignition switch.
vehicle shuts down. Another message 3. Apply the parking brake.
appears in the information display to
Note: The ignition, all electrical circuits and
inform you that your vehicle has shut down
all warning lamps and indicators will be
to save fuel. Start your vehicle as you
turned off.
normally do.
Note: If the engine is idling for 30 minutes,
the ignition and engine automatically shut
down.

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 Starting and Stopping the Engine

Stopping the Engine When Your Important Ventilating Information

Vehicle is Moving
If you stop your vehicle and then leave the
WARNING engine idling for long periods, we
recommend that you do one of the
Switching off the engine when the following:
vehicle is still moving will result in a
loss of brake and steering assistance. • Open the windows at least 1 in (3 cm).
The steering will not lock, but higher effort • Set your climate control to outside air.
will be required. When the ignition is
switched off, some electrical circuits,
including air bags, warning lamps and ENGINE BLOCK HEATER (If
indicators may also be off. If the ignition Equipped)
was turned off accidentally, you can shift
into neutral (N) and re-start the engine. WARNINGS
Failure to follow engine block heater
Vehicles with an Ignition Key instructions could result in property
1. Shift into neutral and use the brakes to damage or serious personal injury.
bring your vehicle to a safe stop. Do not use your heater with
2. When your vehicle has stopped, shift ungrounded electrical systems or
into park (P) and switch the ignition two-pronged adapters. There is a risk
off. of electrical shock.
3. Apply the parking brake. Do not fully close the hood, or allow
it to drop under its own weight when
Vehicles with Keyless Start using the engine block heater. This
could damage the power cable and may
1. Shift into neutral and use the brakes to cause an electrical short resulting in fire,
bring your vehicle to a safe stop. injury and property damage.
2. When your vehicle has stopped, shift
into park (P). Note: The heater is most effective when
3. Press and hold the push button ignition outdoor temperatures are below 0°F
switch, or press it three times within (-18°C).
two seconds.
The heater acts as a starting aid by
4. Apply the parking brake. warming the engine coolant. This allows
the climate control system to respond
Guarding Against Exhaust Fumes quickly. The equipment includes a heater
element (installed in the engine block) and
WARNING a wire harness. You can connect the
Exhaust leaks may result in entry of system to a grounded 120-volt AC
harmful and potentially lethal fumes electrical source.
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.

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 Starting and Stopping the Engine

We recommend that you do the following The heater uses 0.4 to 1.0 kilowatt-hours
for a safe and correct operation: of energy per hour of use. The system does
• Use a 16-gauge outdoor extension cord not have a thermostat. It achieves
that is product certified by maximum temperature after
Underwriter’s Laboratory (UL) or approximately three hours of operation.
Canadian Standards Association Using the heater longer than three hours
(CSA). This extension cord must be does not improve system performance and
suitable for use outdoors, in cold unnecessarily uses electricity.
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.

Using the Engine Block Heater

Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.

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 Fuel and Refueling

SAFETY PRECAUTIONS • Automotive fuels can be harmful or

fatal if swallowed. Fuel such as
WARNINGS gasoline is highly toxic and if
swallowed can cause death or
Do not overfill the fuel tank. The permanent injury. If fuel is swallowed,
pressure in an overfilled tank may call a physician immediately, even if no
cause leakage and lead to fuel spray symptoms are immediately apparent.
and fire. The toxic effects of fuel may not be
The fuel system may be under visible for hours.
pressure. If you hear a hissing sound • Avoid inhaling fuel vapors. Inhaling too
near the fuel filler inlet, do not refuel much fuel vapor of any kind can lead
until the sound stops. Otherwise, fuel may to eye and respiratory tract irritation.
spray out, which could cause serious In severe cases, excessive or prolonged
personal injury. breathing of fuel vapor can cause
Fuels can cause serious injury or serious illness and permanent injury.
death if misused or mishandled. • Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
Flow of fuel through a fuel pump contact lenses (if worn), flush with
nozzle can produce static electricity. water for 15 minutes and seek medical
This can cause a fire if you are filling attention. Failure to seek proper
an ungrounded fuel container. medical attention could lead to
Fuel may contain benzene, which is permanent injury.
a cancer-causing agent. • Fuels can also be harmful if absorbed
When refueling always shut the through the skin. If fuel is splashed on
engine off and never allow sparks or the skin, clothing or both, promptly
open flames near the fuel tank filler remove contaminated clothing and
valve. Never smoke or use a cell phone wash skin thoroughly with soap and
while refueling. Fuel vapor is extremely water. Repeated or prolonged skin
hazardous under certain conditions. Avoid contact with fuel liquid or vapor causes
inhaling excess fumes. skin irritation.
• Be particularly careful if you are taking
Observe the following guidelines when Antabuse or other forms of Disulfiram
handling automotive fuel: for the treatment of alcoholism.
Breathing gasoline vapors could cause
• Extinguish all smoking materials and an adverse reaction, serious personal
any open flames before refueling your injury or sickness. If fuel is splashed on
vehicle. the skin, wash the affected areas
• Always turn off the vehicle before immediately with plenty of soap and
refueling. water. Consult a physician immediately
if you experience any adverse reactions.

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 Fuel and Refueling

FUEL QUALITY • Fuels containing metallic-based

additives, including manganese-based
Choosing the Right Fuel compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel (using leaded fuel is
prohibited by law).
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
E161513 as MMT), which is a manganese-based
fuel additive, will impair engine
Your vehicle is designed to operate on performance and affect the emission
regular unleaded gasoline with a minimum control system.
pump (R+M)/2 octane rating of 87.
Do not be concerned if the engine
Some fuel stations, particularly those in sometimes knocks lightly. However, if the
high altitude areas, offer fuels posted as engine knocks heavily while using fuel with
regular unleaded gasoline with an octane the recommended octane rating, contact
rating below 87. We do not recommend an authorized dealer to prevent any engine
these fuels. damage.
For best overall vehicle and engine
performance, premium fuel with an octane FUEL FILLER FUNNEL
rating of 91 or higher is recommended. The
performance gained by using premium fuel LOCATION
is most noticeable in hot weather as well
as other conditions, for example when The fuel filler funnel is under the luggage
towing a trailer. See Towing (page 203). compartment floor covering.
Do not use any fuel other than those
recommended because they could lead to RUNNING OUT OF FUEL
engine damage that will not be covered by
the vehicle Warranty. Running out of fuel can cause damage not
covered by the vehicle Warranty.
Note: Use of any fuel other than those
recommended can impair the emission If your vehicle runs out of fuel:
control system and cause a loss of vehicle • Add a minimum of 1.3 gal (5 L) of fuel
performance. to restart the engine. If your vehicle is
Do not use: out of fuel and on a steep slope, more
fuel may be required.
• Diesel fuel.
• You may need to switch the ignition
• Fuels containing kerosene or paraffin.
from off to on several times after
• Fuel containing more than 15% ethanol refueling to allow the fuel system to
or E85 fuel. pump the fuel from the tank to the
• Fuels containing methanol. engine. When restarting, cranking time
takes a few seconds longer than
normal.

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 Fuel and Refueling

Filling a Portable Fuel Container When refueling the vehicle fuel tank from
a fuel container, do the following:
Use the following guidelines to avoid
electrostatic charge build-up, which can 1. Fully open the fuel tank filler door until
produce a spark, when filling an it engages.
ungrounded fuel container: 2. Fully insert the plastic funnel into the
• Only use an approved fuel container to fuel tank filler pipe opening.
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.

Adding Fuel From a Portable Fuel

Container
WARNINGS
Do not insert the nozzle of a fuel E157452
container or an aftermarket funnel
into the fuel system filler neck. This 3. Add fuel to your vehicle from the fuel
may damage the fuel system filler neck or container.
its seal and cause fuel to run onto the 4. Remove the plastic funnel from the
ground. fuel tank filler pipe opening.
Do not try to pry open or push open 5. Fully close the fuel tank filler door.
the capless fuel system with foreign
6. Clean the plastic funnel and place it
objects. This could damage the fuel
back in your vehicle or properly dispose
system and its seal and cause injury to you
of it.
or others.
Note: Extra funnels can be purchased from
Do not dispose of fuel in the an authorized dealer if you choose to
household refuse or the public dispose of the funnel.
sewage system. Use an authorized
waste disposal facility.
REFUELING
When refueling the vehicle fuel tank from
a fuel container, use the plastic funnel WARNINGS
included with your vehicle. See Fuel Filler When refueling always shut the
Funnel Location (page 151). engine off and never allow sparks or
Note: Do not use aftermarket funnels as open flames near the fuel tank filler
they will not work with the capless fuel valve. Never smoke or use a cell phone
system and can damage it. while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.

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 Fuel and Refueling

WARNINGS
A B
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury.
Do not remove the fuel pump nozzle
from its fully inserted position when C D
refueling.
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire.
E206911
Stop refueling when the fuel pump
nozzle automatically shuts off for the A Left-hand side. To open the fuel
first time. Failure to follow this will filler door, press the center rear
fill the expansion space in the fuel tank and edge of the fuel filler door and
could lead to fuel overflowing. then release.
Wait at least 10 seconds before B Right-hand side. To open the
removing the fuel pump nozzle to fuel filler door, press the center
allow any residual fuel to drain into rear edge of the fuel filler door
the fuel tank. and then release.
Do not try to pry open or push open C Left-hand side. Pull the rear of
the capless fuel system with foreign the fuel tank filler door to open
objects. This could damage the fuel it.
system and its seal and cause injury to you
or others. D Right-hand side. Pull the rear of
the fuel tank filler door to open
it.
Note: Your vehicle does not have a fuel filler
cap. 1. Fully open the fuel tank filler door until
it engages.

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 Fuel and Refueling

A B

E206912

4. Operate the fuel pump nozzle within

the area shown.

E139202

Note: When you insert the correct size fuel E119081

pump nozzle a spring loaded inhibitor will
open. 5. Slightly raise the fuel pump nozzle and
2. Insert the fuel pump nozzle up to the then slowly remove it.
first notch on the nozzle A. Keep it 6. Fully close the fuel tank filler door.
resting on the cover of the fuel tank Note: Do not attempt to start the engine
filler pipe opening. if you have filled the fuel tank with incorrect
fuel. Incorrect fuel use can cause damage
A not covered by the vehicle Warranty. Have
your vehicle checked immediately.

System Warnings (If Equipped)

If the fuel filler inlet does not fully close a
warning message appears in the
information display.
1. Stop your vehicle as soon as safely
possible and shift the transmission into
E139203
B park (P) or neutral (N).
2. Apply the parking brake and switch the
3. Hold the fuel pump nozzle in position ignition off.
B when refueling. Holding the fuel
nozzle in position A can affect the flow 3. Fully open the fuel tank filler door until
of fuel and shut off the fuel nozzle it engages.
before the fuel tank is full. 4. Check the fuel filler inlet and the area
around it for any items or debris that
may be obstructing its movement.

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 Fuel and Refueling

5. Insert a fuel pump nozzle or the fuel Filling the Fuel Tank
filler funnel provided with your vehicle
in to the fuel tank filler pipe opening. For consistent results when refueling:
This action should dislodge any debris • Turn the ignition off before fueling; an
that may be preventing the fuel filler inaccurate reading results if the engine
inlet from fully closing. is left running.
Note: If this action corrects the problem • Use the same fill rate
the message may not reset immediately. If (low-medium-high) each time the tank
the message remains and the service engine is filled.
soon warning lamp appears in the • Allow no more than one automatic
information display, have your vehicle shut-off when refueling.
checked as soon as possible.
Results are most accurate when the filling
method is consistent.
FUEL CONSUMPTION
Calculating Fuel Economy
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge Do not measure fuel economy during the
indicates empty. The amount of usable first 1,000 mi (1,600 km) of driving (this is
fuel in the empty reserve varies and should your engine’s break-in period). A more
not be relied upon to increase driving range. accurate measurement is obtained after
2,000 mi (3,200 km) to 3,000 mi
• The usable capacity of the fuel tank is (4,800 km). Also, fuel expense, frequency
the amount of fuel that you can add to of fill ups or fuel gauge readings are not
the fuel tank when the fuel gauge accurate ways to measure fuel economy.
indicates empty, before the first fuel
filler nozzle automatic shutoff event. 1. Fill the fuel tank completely and record
the initial odometer reading.
• The advertised capacity is equal to the
volumetric difference between actual 2. Each time you fill the fuel tank, record
fuel fill before the first fuel filler nozzle the amount of fuel added.
automatic shutoff event and the fuel 3. After at least three fill ups, fill the fuel
quantity when the fuel gauge indicates tank and record the current odometer
empty. See Capacities and reading.
Specifications (page 304). It is the
4. Subtract your initial odometer reading
usable capacity minus the empty
from the current odometer reading.
reserve.
• Due to the empty reserve, you may be To calculate L/100 km (liters per 100
able to add more fuel than the kilometers) fuel consumption, multiply the
advertised capacity of the fuel tank liters used by 100, then divide by kilometers
when the fuel gauge indicates empty. traveled. To calculate MPG (miles per
gallon) fuel consumption, divide miles
traveled by gallons used.

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 Fuel and Refueling

Keep a record for at least one month and Your vehicle is equipped with various
record the type of driving (city or highway). emission control components and a
This provides an accurate estimate of your catalytic converter that will enable your
vehicle’s fuel economy under current vehicle to comply with applicable exhaust
driving conditions. Keeping records during emission standards.
summer and winter will show how To make sure that the catalytic converter
temperature impacts fuel economy. and other emission control components
Conditions continue to work properly:
• Use only the specified fuel listed.
• Heavily loading your vehicle reduces
fuel economy. • Avoid running out of fuel.
• Carrying unnecessary weight in your • Do not turn off the ignition while your
vehicle may reduce fuel economy. vehicle is moving, especially at high
speeds.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars • Have the items listed in scheduled
or light bars, running boards and ski maintenance information performed
racks may reduce fuel economy. according to the specified schedule.
• Using fuel blended with alcohol may The scheduled maintenance items listed
lower fuel economy. in scheduled maintenance information are
essential to the life and performance of
• Fuel economy may decrease with lower
your vehicle and to its emissions system.
temperatures.
• Fuel economy may decrease when If you use anything other than Ford,
driving short distances. Motorcraft or Ford-authorized parts for
maintenance replacements or for service
• You will get better fuel economy when of components affecting emission control,
driving on flat terrain than when driving such non-Ford parts should be equivalent
on hilly terrain. to genuine Ford Motor Company parts in
performance and durability.
EMISSION CONTROL SYSTEM Illumination of the service engine soon
indicator, charging system warning light or
WARNINGS the temperature warning light, fluid leaks,
Do not park, idle, or drive your vehicle strange odors, smoke or loss of engine
in dry grass or other dry ground cover. power could indicate that the emission
The emission system heats up the control system is not working properly.
engine compartment and exhaust system, An improperly operating or damaged
which can start a fire. exhaust system may allow exhaust to
Exhaust leaks may result in entry of enter the vehicle. Have a damaged or
harmful and potentially lethal fumes improperly operating exhaust system
into the passenger compartment. If inspected and repaired immediately.
you smell exhaust fumes inside your Do not make any unauthorized changes to
vehicle, have your dealer inspect your your vehicle or engine. By law, vehicle
vehicle immediately. Do not drive if you owners and anyone who manufactures,
smell exhaust fumes. repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove

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 Fuel and Refueling

an emission control device or prevent it present, the service engine soon indicator
from working. Information about your should stay off the next time you start the
vehicle’s emission system is on the Vehicle engine. A driving cycle consists of a cold
Emission Control Information Decal engine startup followed by mixed city and
located on or near the engine. This decal highway driving. No additional vehicle
also lists engine displacement. service is required.
Please consult your warranty information If the service engine soon indicator remains
for complete details. on, have your vehicle serviced at the first
available opportunity. Although some
On-Board Diagnostics (OBD-II) malfunctions detected by the OBD-II may
not have symptoms that are apparent,
Your vehicle has a computer known as the continued driving with the service engine
on-board diagnostics system (OBD-II) that soon indicator on can result in increased
monitors the engine’s emission control emissions, lower fuel economy, reduced
system. The system protects the engine and transmission smoothness and
environment by making sure that your lead to more costly repairs.
vehicle continues to meet government
emission standards. The OBD-II system Readiness for Inspection and
also assists a service technician in properly Maintenance (I/M) Testing
servicing your vehicle.
When the service engine soon Some state and provincial and local
indicator illuminates, the OBD-II governments may have
system has detected a Inspection/Maintenance (I/M) programs
malfunction. Temporary malfunctions may to inspect the emission control equipment
cause the service engine soon indicator to on your vehicle. Failure to pass this
illuminate. Examples are: inspection could prevent you from getting
a vehicle registration.
1. Your vehicle has run out of fuel—the If the service engine soon
engine may misfire or run poorly. indicator is on or the bulb does
2. Poor fuel quality or water in the not work, your vehicle may need
fuel—the engine may misfire or run service. See On-Board Diagnostics.
poorly.
Your vehicle may not pass the I/M test if
3. The fuel fill inlet may not have closed the service engine soon indicator is on or
properly. See Refueling (page 152). not working properly (bulb is burned out),
4. Driving through deep water—the or if the OBD-II system has determined
electrical system may be wet. that some of the emission control systems
You can correct these temporary have not been properly checked. In this
malfunctions by filling the fuel tank with case, the vehicle is not ready for I/M
good quality fuel, properly closing the fuel testing.
fill inlet or letting the electrical system dry If the vehicle’s engine or transmission has
out. After three driving cycles without these just been serviced, or the battery has
or any other temporary malfunctions recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on

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 Fuel and Refueling

position for 15 seconds without cranking

the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least
eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.

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 Transmission

AUTOMATIC TRANSMISSION Putting your vehicle in or out of gear:

1. Fully press down the brake pedal.
WARNINGS
2. Move the gearshift lever into the
Always set the parking brake fully desired gear.
and make sure you shift the gearshift
lever to park (P). Switch the ignition 3. Come to a complete stop.
off and remove the key whenever you leave 4. Move the gearshift lever and securely
your vehicle. latch it in park (P).
Do not use the tow/haul feature Park (P)
when driving in icy or slippery
conditions as the increased engine This position locks the transmission and
braking can cause the rear wheels to slide prevents the rear wheels from turning.
and your vehicle to swing around with the
possible loss of vehicle control. Reverse (R)
With the gearshift lever in reverse (R), your
Understanding the Shift Positions vehicle will move backward. Always come
of your Automatic Transmission to a complete stop before shifting into and
out of reverse (R).
Column shift transmission:
Neutral (N)
With the gearshift lever in neutral (N), your
vehicle can be started and is free to roll.
Hold the brake pedal down while in this
position.

Drive (D)
Drive (D) is the normal driving position for
the best fuel economy. The overdrive
function allows automatic upshifts and
downshifts through gears one through six.
E163184
Manual (M)
Floor shift transmission:
With the gearshift lever in manual (M), you
can change gears up or down as desired
by using buttons on the shift lever. See
Understanding your SelectShift
Automatic™ transmission later in this
section.

Third (3) (Column Shifter Only)

Transmission operates in third (3) gear
only. Use third (3) gear for improved
traction on slippery roads.
E209112

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 Transmission

Second (2) The tow/haul feature:

Transmission operates in second (2) gear • Delays upshifts to reduce the frequency
only. Use second (2) gear to start-up on of transmission shifting.
slippery roads. • Provides engine braking in all forward
gears, which will slow your vehicle and
First (1) assist you in controlling your vehicle
• Transmission operates in first (1) gear when descending a grade.
only. • Depending on driving conditions and
• Provides maximum engine braking. load conditions, may downshift the
transmission, slow your vehicle and
• Allows upshifts by moving gearshift control your vehicle speed when
lever. descending a hill, without pressing the
• Will not downshift into first (1) gear at accelerator pedal. The amount of
high speeds; allows for first (1) gear downshift braking provided will vary
when vehicle reaches slower speeds. based upon the amount the brake
pedal is pressed.
Tow/Haul Mode
The tow/haul feature improves
WARNING transmission operation when towing a
trailer or a heavy load. All transmission
Do not use the tow/haul feature gear ranges are available when using
when driving in icy or slippery tow/haul.
conditions as the increased engine
braking can cause the rear wheels to slide To deactivate the tow/haul feature and
and your vehicle to swing around with the return to normal driving mode, press the
possible loss of vehicle control. button on the gearshift lever twice. The
TOW HAUL light will deactivate. Tow/haul
will also deactivate when you power down
To activate tow/haul, press the
your vehicle.
button on the gearshift lever
E161509 once. The TOW HAUL indicator Forced Downshifts
light will illuminate in the instrument
cluster. • Allowed in drive (D) with the tow/haul
feature on or off.
• Press the accelerator to the floor.
• Allows transmission to select an
appropriate gear.

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 Transmission

Automatic Transmission Adaptive

Learning
This feature may increase durability and
provide consistent shift feel over the life
of your vehicle. A new vehicle or
transmission may have firm shifts, soft
shifts or both. This operation is considered
normal and will not affect function or
durability of the transmission. Over time,
the adaptive learning process will fully
update transmission operation.
E142629
SelectShift™ Automatic
Transmission (If Equipped) The SelectShift Automatic transmission
feature has two modes: PRS and M mode.
This feature gives you the ability to change
gears up or down as desired. Progressive Range Selection (PRS)
As long as the engine speed does not Progressive Range Selection gives you the
exceed the maximum allowable limit you ability to lockout gears from the automatic
can downshift. SelectShift automatically shifting range. This may provide you with
downshifts at low engine speeds in order an improved driving experience (for
to prevent engine stalls. example, in slippery conditions or when
experiencing a steep grade).
Note: Engine damage may occur if you
maintain excessive engine revving without With the gearshift lever in drive (D), press
shifting. the – button to active PRS. The available
and selected gears are indicated on the
SelectShift does not automatically upshift,
instrument cluster.
even if the engine is approaching the RPM
limit, unless the accelerator pedal is at full All available gears will display with the
travel. Take notice of the shift indicator current gear indicated. Press the – button
lamp, which alerts you when to shift to again to lock out gears beginning with the
make sure you achieve the highest level of highest gear. Example: press the – button
efficiency and fuel economy. twice to lock out 6th and 5th gears. Only
the available gears will display and the
Press the + toggle switch on the side
transmission will automatically shift
of the gearshift lever to activate
between the available gears. Press the +
SelectShift.
button to unlock gears to allow the
• Press the (+) button to upshift. transmission to shift to higher gears. The
• Press the (-) button to downshift. transmission will shift automatically within
the gear range you select.

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 Transmission

Manual (M) Press the + button to upshift or the –

button to downshift. Return the
Moving the gearshift lever to the manual transmission to a different gearshift
(M) position will allow you to manually position to deactivate manual control.
select the gear you desire. Only the current
gear will display. Use the buttons on the Upshift to the recommended shift speeds
gearshift lever to manually select gears. according to the following chart:

Upshifts when accelerating (recommended for best fuel economy)

Shift from:
1–2 15 mph (24 km/h)
2–3 25 mph (40 km/h)
3–4 40 mph (64 km/h)
4–5 45 mph (72 km/h)
5–6 50 mph (80 km/h)

If you cannot move the gearshift lever out

Brake-Shift Interlock of park (P) position with the ignition in the
on position and the brake pedal pressed,
WARNINGS a malfunction may have occurred. It is
Do not drive your vehicle until you possible that a fuse has blown or your
verify that the brake lamps are vehicle’s brake lamps are not operating
working. properly. See Fuse Specification Chart
When doing this procedure, you need (page 233).
to take the transmission out of park If the fuse is not blown and the brake
(P) which means your vehicle can lamps are working properly, the following
roll freely. To avoid unwanted vehicle procedure will allow you to move the
movement, always fully set the parking gearshift lever from park (P):
brake prior to doing this procedure. Use
wheels chocks if appropriate. Column-shifter
If the parking brake is fully released, 1. Apply the parking brake. Turn the
but the brake warning lamp remains ignition key to the off position, then
illuminated, the brakes may not be remove the key.
working properly. Have your vehicle 2. Move the steering column to the full
checked as soon as possible. down and full rearward position
(toward the driver’s seat).
Your vehicle is equipped with a brake-shift 3. Remove the gearshift lever boot.
interlock feature that prevents moving the
gearshift lever from park (P) when the
ignition is in the on position and the brake
pedal is not pressed.

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 Transmission

4. Place fingers into gearshift lever boot 9. Start your vehicle.

hole and pull top half of shroud up and Perform Steps 4 through 8 in reverse order,
forward to separate it from the lower making sure to engage the hinge pivots
half of the shroud. There is a hinge at between the upper and lower halves of the
the forward edge of the top shroud. shroud. Keep slight pressure in the forward
Roll the top half of the shroud upward direction as the halves rotate together.
on the hinge point to clear the hazard
flasher button, then pull straight Floor-shifter
rearward toward the driver’s seat to
remove. 1. Apply the parking brake. Turn the
ignition key to the off position, then
5. Remove the top half of the shroud.
remove the key.
6. Remove the three fasteners under the
column that secure the lower shroud
half to the column.

E206119

2. Starting at the rear of the trim panel,

E163185 using a screwdriver (or similar tool),
carefully pry up the trim panel from the
7. Pull the lock lever into the full unlocked rear attachments and disconnect it
position and remove the lower shroud from the console to expose the inside
cover by pulling the lever handle of the gearshift.
through the slot in the cover.

E206120
E163186
3. Locate the brake shift interlock lever
8. Apply the brake, pull the white disk on the passenger side of the shifter
then move the shifter to neutral (N). assembly.

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 Transmission

4. Apply the brake pedal. Using a

screwdriver (or similar tool), press and
hold the brake shift interlock lever
while pulling the gearshift lever out of
park (P) and into neutral (N).
5. Install the trim panel.
6. Apply the brake pedal, start the vehicle,
and release the parking brake.
See your authorized dealer as soon as this
procedure is used.

If Your Vehicle Gets Stuck In Mud

or Snow
Note: Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute or damage to the
transmission and tires may occur, or the
engine may overheat.
If your vehicle gets stuck in mud or snow,
you may rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.

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 Four-Wheel Drive (If Equipped)

USING FOUR-WHEEL DRIVE 4X4 HIGH

Continuously illuminates when
WARNING 4H is selected.
E181779
For important information regarding
safe operation of this type of vehicle, 4X4 LOW
see General Information in the
Wheels and Tires chapter. Continuously illuminates when
4L is selected.
E181780
Note: Do not use 4H or 4L mode on dry,
hard surfaced roads. Doing so will produce 4WD Switch Positions
excessive noise, increase tire wear and may
damage drive components. 4H and 4L mode WARNING
is only intended for consistently slippery or
loose surfaces. Utility and four-wheel drive vehicles
are not designed for cornering at
Note: If 4L mode is selected while your speeds as high as passenger cars any
vehicle is moving above 3 mph (5 km/h), more than low-slung sports cars are
the 4WD system will not perform a shift. designed to perform satisfactorily under
This is normal and should be no reason for off-road conditions. Avoid sharp turns or
concern. Refer to Shifting to or from 4L for abrupt maneuvers in these vehicles.
proper operation.

4WD Indicator Lights Note: If your vehicle is equipped with

AdvanceTrac® with RSC®, the system will
The indicator lights illuminate in the automatically turn off the stability
information display in the reconfigurable enhancement feature when you shift the
telltale (RTT) location under the following 4WD system into 4L (4X4 LOW). You can
conditions. See Warning Lamps and manually turn the system off by pressing
Indicators (page 87). the AdvanceTrac button. See Using
Traction Control (page 176). This will
Note: When a 4X4 system fault is present,
disable the engine management feature,
the system will typically remain in whichever
allowing the vehicle to maintain full power
4WD mode was selected prior to the fault
and enhanced momentum through the
condition occurring. It will not default to 4X2
obstacle. The brake traction enhancement
in all circumstances. When this warning is
feature will still be enabled.
displayed, have your vehicle serviced by an
authorized dealer. Note: The Control Trac® selector switch
should not be changed while the rear wheels
4X2 are slipping.
Momentarily illuminates when
2H is selected.
E181778

4X4 AUTO
Continuously illuminates when
4A is selected.
E181781

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 Four-Wheel Drive (If Equipped)

• 4H provides electronically locked

four-wheel drive power to front and
rear wheels. The information display
will display 4H when this mode is
selected. This mode is not
recommended for use on dry
pavement. This mode is only intended
for severe winter or off-road conditions,
such as deep snow, ice or shallow sand.
• 4L provides electronically locked
four-wheel drive when extra power at
reduced speeds is required. The
E207350
information display will display 4L
The Control Trac® system functions in four when this mode is selected. This mode
modes: is not recommended for use on dry
• 2H delivers power to the rear wheels pavement. Use this mode for off-road
only. The information display will low-speed operation or when extra
momentarily display 2H when this power is required, such as climbing
mode is selected. This mode is steep grades, going through deep sand
appropriate for normal on-road driving or pulling a boat out of the water.
on dry pavement and provides the best
Shifting between system modes
fuel economy.
• 4A provides electronic control Note: Momentarily releasing the accelerator
four-wheel drive with power delivered pedal while a shift in progress message
to all four wheels, as required, for displays will improve
increased traction. The information engagement/disengagement performance.
display will display 4A when this mode Note: Do not perform this operation if the
is selected. This mode is appropriate rear wheels are slipping.
for all on-road driving conditions, such
as dry road surfaces, wet pavement, Note: Some noise may be heard as the
snow, or gravel. system shifts or engages; this is normal.
You can move the control from 2H, 4A or
4H at a stop or while driving. The
information display may display a message
indicating a 4X4 shift is in progress. Once
the shift is complete the information
display will then display the system mode
selected.

Shifting to or from 4L
Note: 4L mode is not intended for use on
dry pavement.
1. Bring the vehicle to a rolling speed of
3 mph (5 km/h) or less.
2. Place the gearshift in neutral (N).

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 Four-Wheel Drive (If Equipped)

3. Move the 4WD switch to the desired The differences that make your vehicle so
mode. versatile also make it handle differently
than an ordinary passenger car.
The information display will display a
message indicating a 4X4 shift is in Maintain steering wheel control at all
progress. The information display will then times, especially in rough terrain. Since
display the system mode selected. sudden changes in terrain can result in
abrupt steering wheel motion, make sure
If any of the above shift conditions are not
you grip the steering wheel from the
met, the shift will not occur and the
outside. Do not grip the spokes.
information display will display information
guiding the driver through the proper range Drive cautiously to avoid vehicle damage
of shifting procedures. from concealed objects such as rocks and
stumps.
If SHIFT DELAYED PULL FORWARD is
displayed in the information display, You should either know the terrain or
transfer case gear tooth blockage is examine maps of the area before driving.
present. To alleviate this condition, place Map out your route before driving in the
the transmission in a forward gear, move area. To maintain steering and braking
the vehicle forward approximately 5 ft control of your vehicle, you must have all
(2 m), and shift the transmission back to four wheels on the ground and they must
neutral (N) to allow the transfer case to be rolling, not sliding or spinning.
complete the range shift.
Driving Off-Road With Truck and
How Your Vehicle Differs From Utility Vehicles
Other Vehicles
Note: On some models, the initial shift from
WARNING two-wheel drive to four-wheel drive while
your vehicle is moving can cause some
Vehicles with a higher center of momentary clunk and ratcheting sounds.
gravity such as utility and four-wheel This is the front drivetrain coming up to
drive vehicles handle differently than speed and the automatic locking hubs
vehicles with a lower center of gravity. engaging and is not cause for concern.
Utility and four-wheel drive vehicles are
not designed for cornering at speeds as Note: Your vehicle may be equipped with
high as passenger cars any more than a front air dam that can become damaged
low-slung sports cars are designed to (due to reduced ground clearance) when
perform satisfactorily under off-road taking your vehicle off-road. You may
conditions. Avoid sharp turns, excessive remove this air dam by removing eight bolts.
speed and abrupt maneuvers in these Four-wheel drive vehicles are specially
vehicles. Failure to drive cautiously could equipped for driving on sand, snow, mud
result in an increased risk of loss of vehicle and rough terrain and have operating
control, vehicle rollover, personal injury and characteristics that are somewhat
death. different from conventional vehicles, both
on and off the road.
Truck and utility vehicles can differ from
some other vehicles. Your vehicle may be
higher to allow it to travel over rough
terrain without getting hung up or
damaging underbody components.

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 Four-Wheel Drive (If Equipped)

The transfer case supples power to all four It may be less risky to strike small objects,
wheels. On four-wheel drive vehicles, the such as freeway reflectors, with minor
transfer case allows you to select different damage to your vehicle rather than
4WD modes when necessary. You can find attempt a sudden return to the road which
information on transfer case operation and could cause your vehicle to slide sideways
shifting procedures in this chapter. You can out of control or roll over. Remember, your
find information on transfer case safety and the safety of others should be
maintenance in the Maintenance chapter. your primary concern.
You should become thoroughly familiar
with this information before you operate If your vehicle gets stuck
your vehicle.
WARNING
Four-wheel drive (when you select a 4WD
mode) uses all four wheels to power your Do not spin the wheels at over 35
vehicle. This increases traction, enabling mph (56 km/h). The tires may fail
you to drive over terrain and road and injure a passenger or bystander.
conditions that a conventional two-wheel
drive vehicle cannot. Note: Do not rock your vehicle if the engine
is not at normal operating temperature,
Basic Operating Principles damage to the transmission may occur.
• Do not use 4H or 4L on dry, hard Note: Do not rock your vehicle for more
surfaced roads. Doing so will produce than a minute, damage to the transmission
excessive noise, increase tire wear and and tires may occur or the engine may
may damage drive components. 4H or overheat.
4L modes are only intended for If your vehicle gets stuck in mud or snow it
consistently slippery or loose surfaces. may be rocked out by shifting between
• Drive slower in strong crosswinds which forward and reverse gears, stopping
can affect the normal steering between shifts, in a steady pattern. Press
characteristics of your vehicle. lightly on the accelerator in each gear.
• When driving your vehicle on surfaces
made slippery by loose sand, water, Emergency Maneuvers
gravel, snow or ice proceed with care. In an unavoidable emergency situation
where a sudden sharp turn must be made,
If Your Vehicle leaves the Road remember to avoid over-driving your
If your vehicle leaves the road, reduce your vehicle (i.e. turn the steering wheel only as
vehicle speed and avoid severe braking. rapidly and as far as required to avoid the
When your vehicle speed decreases, ease emergency). Excessive steering can result
your vehicle back onto the road. Do not in loss of vehicle control. Apply smooth
turn the steering wheel sharply while pressure to the accelerator pedal or brake
returning your vehicle to the road. pedal when changes in vehicle speed are
required. Avoid abrupt steering,
It may be safer to stay on the shoulder of acceleration and braking. This could result
the road and slow down gradually before in an increased risk of vehicle roll over, loss
returning to the road. You may lose control of vehicle control and personal injury. Use
if you do not slow down or if you turn the all available road surface to bring your
steering wheel too sharply or abruptly. vehicle to a safe direction of travel.

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 Four-Wheel Drive (If Equipped)

In the event of an emergency stop, avoid Be cautious of sudden changes in vehicle

skidding the tires and do not attempt any speed or direction when you are driving in
sharp steering wheel movements. mud. Even 4WD vehicles can lose traction
If your vehicle goes from one type of in slick mud. As when you are driving over
surface to another (i.e. from concrete to sand, apply the accelerator slowly and
gravel) there will be a change in the way avoid spinning your wheels. If the vehicle
your vehicle responds to a maneuver (i.e. does slide, steer in the direction of the slide
steering, acceleration or braking). until you regain control of the vehicle.
If the transmission, transfer case or front
Sand axle are submerged in water, their fluids
When driving over sand, try to keep all four should be checked and changed, if
wheels on the most solid area of the trail. necessary.
Avoid reducing the tire pressures but shift If the front or rear axle is submerged in
to a lower gear and drive steadily through water, the axle lubricant should be
the terrain. Apply the accelerator slowly replaced.
and avoid excessive wheel slip.
After driving through mud, clean off residue
Avoid driving at excessive speeds, this stuck to rotating driveshafts and tires.
causes vehicle momentum to work against Excess mud stuck on tires and rotating
you and your vehicle could become stuck driveshafts causes an imbalance that
to the point that assistance may be could damage drive components.
required from another vehicle. Remember,
you may be able to back out the way you
came if you proceed with caution.

Mud and Water

E143950
Note: Driving through deep water may
damage the vehicle. “Tread Lightly” is an educational program
If you must drive through high water, drive designed to increase public awareness of
slowly. Traction or brake capability may land-use regulations and responsibilities
be limited. in our nations wilderness areas. Ford Motor
Company joins the U.S. Forest Service and
When driving through water, determine the the Bureau of Land Management in
depth and avoid water higher than the encouraging you to help preserve our
bottom of the hubs. If the ignition system national forest and other public and private
gets wet, your vehicle may stall. lands by “treading lightly”.
Once through water, always try the brakes.
Wet brakes do not stop your vehicle as Driving on Hilly or Sloping Terrain
effectively as dry brakes. Drying can be Note: Avoid driving crosswise or turning on
improved by applying light pressure to the steep slopes or hills.
brake pedal while moving slowly.

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 Four-Wheel Drive (If Equipped)

Note: Avoid turning on steep slopes or hills. Descend a hill in the same gear you would
A danger lies in losing traction, slipping use to climb up the hill to avoid excessive
sideways and possible vehicle roll over. brake application and brake overheating.
Whenever driving on a hill, determine Do not descend in neutral. Disengage
beforehand the route you will use. Do not overdrive or move the transmission
drive over the crest of a hill without seeing selector lever to a lower gear. When
what conditions are on the other side. Do descending a steep hill, avoid sudden hard
not drive in reverse over a hill without the braking as you could lose control. The front
aid of an observer. wheels have to be turning in order to steer
your vehicle.
Although natural obstacles may make it
necessary to travel diagonally up or down If your vehicle has anti-lock brakes, apply
a hill or steep incline, you should always the brakes steadily. Do not pump the
try to drive straight up or straight down. brakes.
When climbing a steep slope or hill, start Driving on Snow and Ice
in a lower gear rather than downshifting to
a lower gear from a higher gear once the WARNING
ascent has started. This reduces strain on
the engine and the possibility of stalling. If you are driving in slippery
conditions that require tire chains or
If your vehicle stalls, do not try to turn cables, then it is critical that you drive
around because this could cause vehicle cautiously. Keep speeds down, allow for
roll over. It is better to reverse back to a longer stopping distances and avoid
safe location. aggressive steering to reduce the chances
Apply just enough power to the wheels to of a loss of vehicle control which can lead
climb the hill. Too much power will cause to serious injury or death. If the rear end of
the tires to slip, spin or lose traction, your vehicle slides while cornering, steer in
resulting in loss of vehicle control. the direction of the slide until you regain
control of your vehicle.

Four-wheel drive vehicles have advantages

over two-wheel drive vehicles in snow and
ice but can skid like any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
E143949
steadily when starting from a full stop.

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 Four-Wheel Drive (If Equipped)

Avoid sudden braking. Although a

four-wheel drive vehicle may accelerate
better than a two-wheel drive vehicle in
snow and ice, it will not stop any faster as
braking occurs at all four wheels. Do not
become overconfident in any road
condition.
Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. Do not pump the brake
pedal. See Hints on Driving With
Anti-Lock Brakes (page 173).

Maintenance and Modifications

The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty. For this reason,
we strongly recommend that you do not
make modifications such as adding or
removing parts (for example, lift kits or
stabilizer bars) or by using replacement
parts not equivalent to the original factory
equipment.
We recommend that you use caution when
your vehicle has either a high load or device
(such as ladders or luggage racks). Any
modifications to your vehicle that raise the
center of gravity may cause your vehicle
to roll over when there is a loss of vehicle
control.
Failure to maintain your vehicle correctly
may void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely
affect you and your passenger's safety. We
recommend you frequently inspect your
vehicle's chassis components when your
vehicle is subject to off road usage.

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 Rear Axle

LIMITED SLIP DIFFERENTIAL

(If Equipped)

This axle provides added traction on

slippery surfaces, particularly when one
wheel is on a poor traction surface. Under
normal conditions, the limited-slip axle
functions like a standard rear axle. The axle
may exhibit a slight noise or vibration
during tight turns with low vehicle speed.
This is normal behavior and indicates the
axle is working.

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 Brakes

GENERAL INFORMATION Emergency Brake Assist

Emergency brake assist detects when you
Note: Occasional brake noise is normal. If
brake heavily by measuring the rate at
a metal-to-metal, continuous grinding or
which you press the brake pedal. It
continuous squeal sound is present, the
provides maximum braking efficiency as
brake linings may be worn-out and an
long as you press the pedal. Emergency
authorized dealer should check them. If the
brake assist can reduce stopping distances
vehicle has continuous vibration or shudder
in critical situations.
in the steering wheel while braking, an
authorized dealer should check your vehicle. Anti-lock Brake System
Note: Brake dust may accumulate on the
wheels, even under normal driving This system helps you maintain steering
conditions. Some dust is inevitable as the control during emergency stops by keeping
brakes wear and does not contribute to the brakes from locking.
brake noise. See Cleaning the Alloy This lamp momentarily
Wheels (page 270). illuminates when you switch the
See Warning Lamps and ignition on. If the light does not
Indicators (page 87). illuminate during start up, remains on or
E138644 flashes, the anti-lock braking system may
be disabled. Have the system checked by
Wet brakes result in reduced braking an authorized dealer. If the anti-lock brake
efficiency. Gently press the brake pedal a system is disabled, normal braking is still
few times when driving from a car wash or effective.
standing water to dry the brakes.
If the brake warning lamp
Brake Over Accelerator illuminates with the parking
E138644
brake released, have your brake
In the event the accelerator pedal
system serviced immediately.
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the HINTS ON DRIVING WITH
brakes and bring your vehicle to a safe ANTI-LOCK BRAKES
stop. Switch the engine off, move the
transmission to park (P) and apply the Note: When the system is operating, the
parking brake. Inspect the accelerator brake pedal may pulse and may travel
pedal and the area around it for any items further. Maintain pressure on the brake
or debris that may be obstructing its pedal. You may also hear a noise from the
movement. If none are found and the system. This is normal.
condition persists, have your vehicle towed The anti-lock braking system will not
to the nearest authorized dealer. eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.

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 Brakes

PARKING BRAKE WARNINGS

You must remain in your vehicle once
WARNING you have activated the system.
Always set the parking brake fully During all times, you are responsible
and make sure the transmission is for controlling your vehicle,
placed in park (P). Failure to set the supervising the system and
parking brake and engage park could result intervening, if required.
in vehicle roll-away, property damage or
bodily injury. Turn the ignition to the lock If the engine is revved excessively, or
position and remove the key whenever you if a malfunction is detected, the
leave your vehicle. system will be deactivated.

Apply the parking brake whenever your The system makes it easier to pull away
vehicle is parked. Press the pedal when your vehicle is on a slope without the
downward to set the parking brake. The need to use the parking brake.
brake warning lamp in the instrument When the system is active, your vehicle will
cluster will illuminate and remains remain stationary on the slope for two to
illuminated until the parking brake is three seconds after you release the brake
released. pedal. This allows you time to move your
To release, pull the brake release lever foot from the brake to the accelerator
located at the lower left side of the pedal. The brakes release automatically
instrument panel. when the engine has sufficient torque to
prevent your vehicle from rolling down the
If you are parking your vehicle on a grade grade. This is an advantage when pulling
or with a trailer, press and hold the brake away on a slope, for example from a car
pedal down, then set the parking brake. park ramp, traffic lights or when reversing
There may be a little vehicle movement as uphill into a parking space.
the parking brake sets to hold the vehicle's
weight. This is normal and should be no The system will activate automatically on
reason for concern. If needed, press and any slope that will cause significant vehicle
hold the service brake pedal down, then rollback. For vehicles with a manual
try reapplying the parking brake. Chock the transmission, you can switch this feature
wheels if required. If the parking brake off using the information display. See
cannot hold the weight of the vehicle, the Information Displays (page 91). The
parking brake may need to be serviced or system will remain on or off depending on
the vehicle may be overloaded. how it was last set.
Note: There is no warning lamp to indicate
the system is either on or off.
HILL START ASSIST
Note: If your vehicle is equipped with Auto
WARNINGS Hold, Hill Start Assist will not be available
while Auto Hold is active.
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and shift the transmission into park
(P) (automatic transmission) or first gear
(1) (manual transmission).

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 Brakes

Using Hill Start Assist

1. Bring your vehicle to a complete
standstill. Keep the brake pedal
pressed and select an uphill gear (for
example, first (1) when facing uphill or
reverse (R) when facing downhill).
2. If the sensors detect that your vehicle
is on a slope, the system will activate
automatically.
3. When you remove your foot from the
brake pedal, your vehicle will remain
on the slope without rolling away for
about two or three seconds. This hold
time will automatically be extended if
you are in the process of driving off.
4. Drive off in the normal manner. The
brakes will release automatically.

Switching the System On and Off

You can switch this feature on or off if your
vehicle is equipped with a manual
transmission and an information display.
See General Information (page 91). The
system remembers the last setting when
you start your vehicle.
If your vehicle is not equipped with a
manual transmission and an information
display, you cannot turn the system on or
off. When you switch the ignition on, the
system automatically turns on.

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 Traction Control

PRINCIPLE OF OPERATION Switching the System Off

The traction control system helps avoid

drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order E166706
to increase traction.
The switch for the stability and traction
control system is on the instrument panel.
USING TRACTION CONTROL
When you switch the system off, a
message and an illuminated icon appear
WARNING
on the instrument cluster.
The stability and traction control
Use the switch again to return the traction
light illuminates steadily if the
control system to normal operation.
system detects a failure. Make sure
you did not manually disable the traction Your vehicle may have MyKey restrictions
control system using the switch. If the regarding this feature. See Principle of
stability control and traction control light Operation (page 47).
is still illuminating steadily, have the
system serviced by an authorized dealer System Indicator Lights and
immediately. Operating your vehicle with Messages
traction control disabled could lead to an
The stability and traction control
increased risk of loss of vehicle control,
light temporarily illuminates on
vehicle rollover, personal injury and death. E138639 engine start-up and flashes:

The system automatically turns on each • When a driving condition activates

time you switch the ignition on. either of the systems.
If your vehicle is stuck in mud or snow, • If a problem occurs in either of the
switching traction control off may be systems.
beneficial as this allows the wheels to spin. The stability and traction control
Note: When you switch traction control off, off light temporarily illuminates
stability control remains fully active. E130458 on engine start-up and stays on:
• When you switch the traction control
system off.
• When you select an alternative stability
control mode.

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 Stability Control

PRINCIPLE OF OPERATION If a fault occurs in either the stability

control or the traction control system, you
may experience the following conditions:
WARNINGS
Vehicle modifications involving • The stability and traction control light
braking system, aftermarket roof illuminates steadily.
racks, suspension, steering system, • The stability control and traction
tire construction and wheel and tire size control systems do not enhance your
may change the handling characteristics vehicle's ability to maintain traction of
of your vehicle and may adversely affect the wheels.
the performance of the electronic stability
control system. In addition, installing any If a driving condition activates either the
stereo loudspeakers may interfere with stability control or the traction control
and adversely affect the electronic stability system you may experience the following
control system. Install any aftermarket conditions:
stereo loudspeaker as far as possible from • The stability and traction control light
the front center console, the tunnel, and flashes.
the front seats in order to minimize the risk • Your vehicle slows down.
of interfering with the electronic stability
control sensors. Reducing the • Reduced engine power.
effectiveness of the electronic stability • A vibration in the brake pedal.
control system could lead to an increased • The brake pedal is stiffer than usual.
risk of loss of vehicle control, vehicle
rollover, personal injury and death. • If the driving condition is severe and
your foot is not on the brake, the brake
Remember that even advanced pedal may move as the system applies
technology cannot defy the laws of higher brake force.
physics. It’s always possible to lose
control of a vehicle due to inappropriate The stability control system has several
driver input for the conditions. Aggressive features built into it to help you maintain
driving on any road condition can cause control of your vehicle:
you to lose control of your vehicle Electronic Stability Control
increasing the risk of personal injury or
property damage. Activation of the The system enhances your vehicle’s ability
electronic stability control system is an to prevent skids or lateral slides by
indication that at least some of the tires applying brakes to one or more of the
have exceeded their ability to grip the road; wheels individually and, if necessary,
this could reduce the operator’s ability to reducing engine power.
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover, Roll Stability Control
personal injury and death. If your electronic
The system enhances your vehicle’s ability
stability control system activates, SLOW
to prevent rollovers by detecting your
DOWN.
vehicle’s roll motion and the rate at which
it changes by applying the brakes to one
The system automatically turns on each or more wheels individually.
time you switch the ignition on.

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 Stability Control

Traction Control USING STABILITY CONTROL

The system enhances your vehicle’s ability
to maintain traction of the wheels by Stability Control and Traction
detecting and controlling wheel spin. See Control with Roll Stability
Using Traction Control (page 176). Control™ (RSC™)
The system automatically activates when
you start your engine. You can switch off
the electronic stability control and roll
stability control portions of the system
B below 35 mph (56 km/h). When the
transmission is in reverse (R), they are
disabled. You can switch off the traction
control portion of the system
independently. See Using Traction
B Control (page 176).

B
A
A B A

E72903

A Vehicle without stability control

skidding off its intended route.
B Vehicle with stability control
maintaining control on a slippery
surface.

Stability Control and Traction Control with RSC Features

Button func- Stability Roll stability Electronic Traction

tions control OFF control stability control system
light control
Default at start- Illuminated Enabled Enabled Enabled
up during bulb
check
Button pressed Illuminated Enabled Enabled
1
Disabled
1

momentarily

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 Stability Control

Stability Control and Traction Control with RSC Features

Button pressed Flashes then Disabled Disabled Disabled

4

and held for illuminated

more than 5 solid
2

seconds at
vehicle speed
under 35 mph
(56 km/h)
Vehicle speed Illuminated Enabled Enabled
1
Disabled
1

exceeds 35 mph
(56 km/h) after
button is
pressed and
held for more
than 5 seconds
Button pressed Not illuminated Enabled Enabled Enabled
again after
deactivation
Button not Illuminated Disabled Disabled Disabled
4

pressed and the

transfer case is
switched to
3
4WD Low
1
The traction control system may still be enabled but with higher entry thresholds
compared to the full system. The electronic stability control entry thresholds are higher
compared to the full system.
2
When you press and hold the button for more than 5 seconds the indicator lamp blinks
for three seconds.
3
Your vehicle may or may not have this feature available. When you select 4WD low the
stability control light illuminates and all stability control with RSC features are disabled.
4
Engine traction control and two-wheel spin brake traction control functions are disabled.
Single wheel spin traction control is always enabled.

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 Terrain Response (If Equipped)

USING HILL DESCENT Hill descent control requires a cooling

down interval after sustained use. The
CONTROL amount of time that the feature can
remain active before cooling varies with
Principle of Operation conditions. The system provides a warning
in the message center and a chime sounds
WARNINGS when the system is about to disengage for
Hill descent control cannot control cooling. At this time, manually apply the
descent in all surface conditions and brakes to maintain descent speed.
circumstances, such as ice or
extremely steep grades. Hill descent Using Hill Descent Control
control is a driver assist system and cannot
substitute for good judgment by the driver. Press and release the hill
Failure to do so may result in loss of vehicle descent button in the center of
control, crash or serious injury. the terrain management control.
The button illuminates and a chime sounds
Hill descent control does not provide when you switch this feature on.
hill hold at 0 mph (0 km/h). When
stopped, the parking brake must be To increase descent speed, press the
applied or the vehicle must be placed in accelerator pedal until you reach the
park (P) or it may roll away. desired speed. To decrease descent
speed, press the brake pedal until you
reach the desired speed.
Hill descent control allows the driver to set
and maintain vehicle speed while Whether accelerating or decelerating, once
descending steep grades in various surface you reach the desired descent speed,
conditions. remove your feet from the pedals and hill
Hill descent control can maintain vehicle descent control maintains the chosen
speeds on downhill grades between 3 mph vehicle speed.
(5 km/h) and 20 mph (32 km/h). Above Note: You may observe noise from the ABS
20 mph (32 km/h), the system remains pump motor during hill descent control
armed, but descent speed cannot be set operation. This is a normal characteristic of
or maintained. the ABS and should be no reason for
concern.

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 Terrain Response (If Equipped)

Hill Descent Modes

Information Display Message Description

Hill Descent Control Active Displays at speeds below 20 mph

(32 km/h) when you press the Hill Descent
Control and Hill Descent Control activates.
Hill Descent Control Ready Displays at speeds below 20 mph
(32 km/h) when you press the Hill Descent
Control switch and conditions are not
correct for hill descent activation.
For Hill Descent Reduce Speed 20MPH or Displays at speeds above 20 mph
Less (32 km/h) when you press the Hill Descent
Control switch.
For Hill Descent Select Gear Displays when you press the Hill Descent
Control switch and the vehicles is in park
(P) or neutral (N).

Refer to the Information Displays for

additional Hill Descent Control messages.
See Information Messages (page 102).

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 Parking Aids

PRINCIPLE OF OPERATION Note: The sensing system cannot be turned

off when a MyKey is present. See Principle
of Operation (page 47).
WARNINGS
To help avoid personal injury, please Note: If you attach certain add-on devices
read and understand the limitations such as a trailer or bike rack, the rear sensing
of the system as contained in this system may detect that add-on device and
section. Sensing is only an aid for some therefore provide warnings. It is suggested
(generally large and fixed) objects when that you disable the rear sensing system
moving on a flat surface at parking speeds. when you attach an add-on device to your
Certain objects with surfaces that absorb vehicle to prevent these warnings.
ultrasonic waves, surrounding vehicle's The sensing system warns the driver of
parking aid systems, traffic control obstacles within a certain range of your
systems, fluorescent lamps, inclement vehicle. The system turns on automatically
weather, air brakes, and external motors whenever you switch the ignition on.
and fans may also affect the function of
the sensing system; this may include You can turn the system on or
reduced performance or a false activation. off by pressing the parking aid
E139213 button. If your vehicle does not
To help avoid personal injury, always have a parking aid button, the system can
use caution when in reverse (R) and be switched off through the information
when using the sensing system. display menu or from the pop-up message
This system is not designed to that appears once you shift the
prevent contact with small or moving transmission into reverse (R). See General
objects. The system is designed to Information (page 91).
provide a warning to assist the driver in
detecting large stationary objects to avoid If a fault is present in the system, a warning
damaging your vehicle. The system may message appears in the information
not detect smaller objects, particularly display. See Information Messages
those close to the ground. (page 102).
Certain add-on devices such as large
trailer hitches, bike or surfboard racks REAR PARKING AID (If Equipped)
and any device that may block the
normal detection zone of the system, may The rear sensors are only active when the
create false beeps. transmission is in reverse (R). As your
vehicle moves closer to the obstacle, the
Note: Keep the sensors, located on the rate of the audible warning increases.
bumper or fascia, free from snow, ice and When the obstacle is less than 12 in
large accumulations of dirt. If the sensors (30 cm) away, the warning sounds
are covered, the system’s accuracy can be continuously. If the system detects a
affected. Do not clean the sensors with stationary or receding object farther than
sharp objects. 12 in (30 cm) from the corners of the
bumper, the tone sounds for only three
Note: If your vehicle sustains damage to seconds. Once the system detects an
the bumper or fascia, leaving it misaligned object approaching, the warning sounds
or bent, the sensing zone may be altered again.
causing inaccurate measurement of
obstacles or false alarms.

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 Parking Aids

Obstacle Distance Indicator (If

Equipped)

The system provides obstacle distance

indication through the information display.
The distance indicator displays when the
transmission is in reverse (R).
The indicator displays:
• As the distance to the obstacle
decreases the indicator blocks
illuminate and move towards the
vehicle icon.
• If there is no obstacle detected, the
E130178 distance indicator blocks are grayed
out.
Coverage area of up to 6 ft (1.8 m) from
the rear bumper. There may be decreased
coverage area at the outer corners of the
FRONT PARKING AID (If Equipped)
bumper.
The front parking aid sensors automatically
The system detects certain objects while turn on when you shift into reverse (R) or
the transmission is in reverse (R) : a forward gear.
• Your vehicle is moving toward a The front sensors are active when the
stationary object at a speed of 3 mph transmission is in any position other than
(5 km/h) or less. park (P) and the vehicle speed is below
• Your vehicle is not moving, but a 7 mph (12 km/h).
moving object is approaching the rear
of your vehicle at a speed of 3 mph
(5 km/h) or less.
• Your vehicle is moving at a speed of
less than 3 mph (5 km/h) and a moving
object is approaching the rear of your
vehicle at a speed of less than 3 mph
(5 km/h).
The system provides audio warnings only
when your vehicle is moving or when your
vehicle is stationary and the detected
obstacle is less than 12 in (30 cm) away E187330
from the bumper.
Coverage area of up to 28 in (70 cm) from
the front bumper. There is decreased
coverage area at the outer corners.

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 Parking Aids

The system sounds an audible warning WARNINGS

when obstacles are near either bumper in Use caution when using the rear
the following manner: video camera and the luggage
• Objects detected by the front sensors compartment door is ajar. If the
are indicated by a high-pitched tone luggage compartment door is ajar, the
from the front of the vehicle. camera will be out of position and the
• Objects detected by the rear sensors video image may be incorrect. All
are indicated by a lower pitched tone guidelines disappear when the luggage
from the rear of the vehicle. compartment door is ajar.
• The sensing system reports the Use caution when turning camera
obstacle which is closest to the front features on or off. Make sure your
or rear of the vehicle. For example, if vehicle is not moving.
an obstacle is 12 in (30 cm) from the
front of the vehicle and, at the same The rear view camera system provides a
time, an obstacle is only 6 in (15 cm) video image of the area behind your
from the rear of the vehicle, the lower vehicle.
pitched tone sounds.
During operation, lines appear in the
• An alternating warning sounds from display which represent your vehicle’s path
the front and rear if there are objects and proximity to objects behind your
at both bumpers that are closer than vehicle.
12 in (30 cm).
The system provides warnings when your
vehicle is moving or when your vehicle is
stationary and the detected obstacle is
less than 12 in (30 cm) away from the
bumper.

REAR VIEW CAMERA

WARNINGS
The rear view camera system is a
reverse aid supplement device that E142435
still requires the driver to use it in
conjunction with the interior and exterior The camera is located on the luggage
mirrors for maximum coverage. compartment door.
Objects that are close to either Using the Rear View Camera
corner of the bumper or under the System
bumper, might not be seen on the
screen due to the limited coverage of the The rear view camera system displays
camera system. what is behind your vehicle when you place
the transmission in reverse (R).
Back up as slow as possible since
higher speeds might limit your
reaction time to stop your vehicle.

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 Parking Aids

The system uses two types of guides to

help you see what is behind your vehicle:
• Fixed guidelines: Show the actual path D
your vehicle is moving in while reversing
in a straight line. This can be helpful C E
when backing into a parking space or
aligning your vehicle with another
object behind you. A
B
• Centerline: Helps align the center of
your vehicle with an object (for
example, a trailer).
E163914
Note: The image may remain on
momentarily when you shift the
transmission out of reverse (R). If your A Rear bumper
vehicle speed reaches 6 mph (10 km/h) or B Fixed guideline: Red Zone
10 seconds elapse and the image remains
on, have your system inspected by an C Fixed guideline: Yellow zone
authorized dealer. D Fixed guideline: Green zone
Note: When towing, the camera only sees E Centerline
what you are towing behind your vehicle.
This might not provide adequate coverage Always use caution while reversing.
as it usually provides in normal operation Objects in the red zone are closest to your
and you might not see some objects. In vehicle and objects in the green zone are
some vehicles, the guidelines may disappear farther away. Objects are getting closer to
once you engage the trailer tow connector. your vehicle as they move from the green
zone to the yellow or red zones. Use the
The camera may not operate correctly
side view mirrors and rear view mirror to
under the following conditions:
get better coverage on both sides and rear
• Nighttime or dark areas if one or both of the vehicle.
reverse lamps are not operating.
• Mud, water or debris obstructs the Camera System Settings
camera's view. Clean the lens with a Rear view camera system settings can be
soft, lint-free cloth and non-abrasive accessed through the multifunctional
cleaner. display. See General Information (page
• The camera is misaligned due to 91).
damage to the rear of your vehicle.
Enhanced Park Aids or Park Pilot
Camera Guidelines
Selectable settings for this feature are ON
Note: Fixed guidelines are only available and OFF.
when the transmission is in reverse (R).
Note: The centerline is only available if
fixed guidelines are on.

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 Parking Aids

The system uses red, yellow and green

highlights which appear on top of the video
image when an object is detected by the
reverse sensing system. The alert highlights
the closest object detected. The reverse
sensing alert can be disabled and if visual
park aid alert is enabled, highlighted areas
are still displayed.
Manual Zoom
WARNING
When manual zoom is on, the full
area behind your vehicle is not
shown. Be aware of your
surroundings when using the manual zoom
feature.

Note: Manual zoom is only available when

the transmission is in reverse (R).
Note: Only the centerline shows when you
enable manual zoom.
Selectable settings for this feature are
Zoom in (+) and Zoom out (-). Press the
symbol on the camera screen to change
the view. The default setting is Zoom OFF.
This allows you to get a closer view of an
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only
active while the transmission is in reverse
(R).
Rear Camera Delay
Selectable settings for this feature are ON
and OFF. The default setting for the rear
camera delay is OFF.
When shifting the transmission out of
reverse (R) and into any gear other than
park (P), the camera image remains in the
display until:
• Your vehicle speed sufficiently
increases.
• You shift your vehicle into park (P).

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 Cruise Control

PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).

USING CRUISE CONTROL

WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death.
When you are going downhill, your
vehicle speed may increase above
the set speed. The system will not
apply the brakes but a warning displays.
Failure to follow this warning could result E208730
in serious personal injury or death.
The cruise controls are on the steering
wheel.
Note: Cruise control will disengage if the
vehicle speed decreases more than 10 mph Switching Cruise Control On and
(16 km/h) below the set speed while driving Off
uphill.
Switching Cruise Control On
Press and release ON.
The indicator appears in the
instrument cluster.
E71340

Setting the Cruise Speed

1. Drive to desired speed.
2. Press and release SET+.
3. Take your foot off the accelerator
pedal.
The indicator changes color in the
instrument cluster.

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 Cruise Control

Changing the Set Speed

Note: If you accelerate by pressing the
accelerator pedal, the set speed will not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
• Press and release SET+ or SET-. When
you select km/h as the display
measurement in the Information
display the set speed changes in
approximately 2 km/h increments.
When you select mph as the display
measurement in the information
display the set speed changes in
approximately 1 mph increments.
• Press the accelerator or brake pedal
until you reach the desired speed. Press
and release SET +.
• Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.

Canceling the Set Speed

Press and release CNCL or tap the brake
pedal. The set speed does not erase.

Resuming the Set Speed

Press and release RSM.

Switching Cruise Control Off

Press and release OFF when the system
is in stand by mode or switch the ignition
off.
Note: You erase the set speed when you
switch the system off.

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 Driving Aids

BLIND SPOT INFORMATION Note: The Blind Spot Information System

does not prevent contact with other vehicles
SYSTEM or objects; nor detect parked vehicles,
people, animals or infrastructure (fences,
WARNING guardrails, trees). It’s only designed to alert
Never use the Blind Spot you to vehicles in the blind spot zones.
Information System as a Note: When a vehicle passes quickly
replacement for using the interior through the blind spot zone, typically fewer
and exterior mirrors or looking over your than two seconds, the system does not
shoulder before changing lanes. The Blind trigger.
Spot Information System is not a
replacement for careful driving. Using the System
The Blind Spot Information System turns
on when you start the engine and you drive
your vehicle forward above 3 mph
A (5 km/h). It remains on while the
transmission is in drive (D) or neutral (N).
If shifted out of drive (D) or neutral (N),
the system enters Cross Traffic Alert mode.
Once shifted back into drive (D), the Blind
Spot Information System turns back on
when the vehicle is driven above 3 mph
(5 km/h).
A Note: The Blind Spot Information System
does not function in reverse (R) or park (P)
or provide any additional warning when a
E124788
turn signal is on.
The Blind Spot Information System is Cross Traffic Alert detects approaching
designed to aid you in detecting vehicles vehicles from up to 46 ft (14 m) away
that may have entered the blind spot zone though coverage decreases when the
(A). The detection area is on both sides of sensors are blocked. Reversing slowly
your vehicle, extending rearward from the helps increase the coverage area and
exterior mirrors to approximately 10 ft effectiveness.
(3 m) beyond the bumper. The system is
designed to alert you if certain vehicles WARNING
enter the blind spot zone while driving. Never use the Cross Traffic Alert
Cross Traffic Alert warns the driver of system as a replacement for using
vehicles approaching from the sides when the interior and exterior mirrors and
the transmission is in reverse (R). looking over your shoulder before backing
out of a parking space. Cross Traffic Alert
is not a replacement for careful driving.

In this first example, the left sensor is only

partially obstructed; zone coverage to the
right is nearly maximized.

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 Driving Aids

E142440

Zone coverage also decreases when

parking at shallow angles. Here, the left
sensor is mostly obstructed; zone coverage
on that side is severely limited.

E142441

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 Driving Aids

System Lights and Messages

E142442

The Blind Spot Information and Cross

Traffic Alert systems illuminate an amber
alert indicator in the outside mirror on the
side of your vehicle the approaching
vehicle is coming from.
The alert indicator dims when the system
detects nighttime darkness.
Cross Traffic Alert sounds also sounds an
audible alarm and a message appears in
the information display indicating a vehicle E205199
is coming from the right or left. Cross
Traffic Alert works with the reverse sensing The system uses radar sensors which are
system which sounds its own audible located behind the bumper fascia on each
alarm. See Rear Parking Aid (page 182). side of your vehicle. Do not allow these
areas to become obstructed by mud, snow
System Sensor Blockage or bumper stickers, as this can cause
degraded system performance.
WARNING
If the system detects a degraded
Never use the Blind Spot performance condition, a blocked sensor
Information System as a warning or low visibility warning will appear
replacement for using the interior in the information display and the alert
and exterior mirrors or looking over your indicator illuminates in the appropriate
shoulder before changing lanes. The Blind mirror(s). The information display warning
Spot Information System is not a can be cleared but the alert indicator
replacement for careful driving. remains illuminated.

Note: It is possible to get a blockage

warning with no blockage present; this is
rare and known as a false blockage warning.
A false blocked condition either
self-corrects or clears after a key cycle.

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 Driving Aids

When the blockage is removed, the system back on. If the blockage is still present after
can be reset in two ways: 1) when at least the key cycle, the system senses again that
two objects are detected while driving, or it is blocked after driving in traffic.
2) turn the ignition key from on to off, then

Reasons for messages being displayed

The radar surface is dirty or obstructed Clean the fascia area in front of the radar
or remove the obstruction.
The radar surface is not dirty or obstructed Drive normally in traffic for a few minutes
to allow the radar to detect passing
vehicles so it can clear the blocked state.
Heavy rainfall/snowfall interferes with the No action required. The system automatic-
radar signals ally resets to an unblocked state once the
rainfall/snowfall rate decreases or stops.
Do not use the Blind Spot Information
System or Cross Traffic Alert in these
conditions.

System Limitations False Alerts

Note: If you connected a trailer to your
The Blind Spot Information and Cross
vehicle, the Blind Spot Information System
Traffic Alert systems do have their
may detect the trailer causing a false alert.
limitations; situations such as severe
To avoid false alerts you may want to turn
weather conditions or debris build-up on
the system off manually.
the sensor area may limit vehicle detection.
There may be certain instances when
The following are other situations that may
either the Blind Spot Information or Cross
limit the Blind Spot Information System:
Traffic Alert systems illuminate the alert
• Certain maneuvering of vehicles indicator with no vehicle in the coverage
entering and exiting the blind zone. zone; this is known as a false alert. Some
• Vehicles passing through the blind zone amount of false alerts are normal; they are
at very fast rates. temporary and self-correct.
• When several vehicles forming a System Errors
convoy pass through the blind zone.
The following are other situations that may If the system senses a problem with the
limit the Cross Traffic Alert: left or right sensor, the telltale will
illuminate and a message will appear in
• Adjacently parked vehicles or objects the information display. See Information
obstructing the sensors. Messages (page 102).
• Approaching vehicles passing at
speeds greater than 15 mph (24 km/h).
• Driving in reverse faster than 3 mph
(5 km/h).
• Backing out of an angled parking spot.

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 Driving Aids

Switching the System Off and On Your vehicle has an electric power steering
system. There is no fluid reservoir. No
One or both systems can be switched off maintenance is required.
temporarily by using the information
display control; See Information If your vehicle loses electrical power while
Displays (page 91). . When you switch off you are driving, electric power steering
the Blind Spot Information System, you assistance is lost. The steering system still
will not receive alerts and the information operates and you can steer your vehicle
display will display a system off message. manually. Manually steering your vehicle
The yellow alert indicator in the outside requires more effort.
mirror will also flash twice. The system Extreme continuous steering may increase
switches back on whenever you switch the the effort required for you to steer your
ignition on. vehicle. This increased effort prevents
You can also have the Blind Spot overheating and permanent damage to
Information System switched off the steering system. You do not lose the
permanently at an authorized dealer. Once ability to steer your vehicle manually.
switched off permanently, the system can Typical steering and driving maneuvers
only be switched back on at an authorized allow the system to cool and return to
dealer. normal operation.

Steering Tips
STEERING If the steering wanders or pulls, check for:
Electric Power Steering • Correct tire pressures.
• Uneven tire wear.
WARNINGS
• Loose or worn suspension
The electric power steering system components.
has diagnostic checks that
continuously monitor the system. If • Loose or worn steering components.
a fault is detected, a message displays in • Improper vehicle alignment.
the information display. Stop your vehicle Note: A high crown in the road or high
as soon as it is safe to do so. Switch the crosswinds may also make the steering
ignition off. After at least 10 seconds, seem to wander or pull.
switch the ignition on and watch the
information display for a steering system Adaptive Learning
warning message. If a steering system
warning message returns, have the system The electronic power steering system
checked by an authorized dealer. adaptive learning helps correct road
irregularities and improves overall handling
If the system detects an error, you and steering feel. It communicates with
may not feel a difference in the the brake system to help operate
steering, however a serious condition advanced stability control and accident
may exist. Obtain immediate service from avoidance systems. Additionally, whenever
an authorized dealer, failure to do so may the battery is disconnected or a new
result in loss of steering control. battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.

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 Driving Aids

DRIVE CONTROL Modes:

• Comfort – Provides a more relaxed
Driver Select Suspension (If Equipped) driving experience, maximizing comfort.
Your steering effort decreases and the
Driver select suspension delivers a unique suspension movement is more fluid.
driving experience through a suite of Comfort mode is ideal when you desire
sophisticated electronic vehicle systems. enhanced traveling comfort.
These systems continuously monitor your
• Normal – Delivers a balanced
driving inputs and the road conditions to
combination of comfortable, controlled
optimize ride comfort, steering and
ride and confident handling. This mode
handling.
provides an engaging drive experience
Driver select suspension consists of the and a direct connection to the road
following systems: without sacrificing any of the
• Continuously controlled damping composure demanded from your
dynamically adjusts the shock vehicle.
absorbers stiffness in real time to • Sport – Provides a sportier driving
match the road surface and driver experience. The suspension stiffens,
inputs. This system continuously with an emphasis on handling and
monitors your vehicle’s motion (roll, control. The engine responds more
pitch, bounce), suspension position, directly to your inputs. Sport mode is
load, speed, road conditions, and ideal for use during more spirited
steering to adjust the suspension driving.
damping for optimal vehicle control.
• Electronically power-assisted steering SELF-LEVELING SUSPENSION
adjusts steering effort and feel based
on your vehicle speed and your inputs. The self-leveling suspension system is
The configuration remains active until designed to improve ride, handling and
modified from the main menu on the general vehicle performance during:
information display. See General • Certain road conditions
Information (page 91).
• Steering maneuvers
• Braking
• Acceleration
• Towing
This system keeps the rear of your vehicle
at a constant level through a hydraulic
pump inside each rear shock. Depending
on the payload or road surface conditions
it will take approximately 2 mi (3.2 km) for
the leveling to complete.

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 Driving Aids

If the loaded vehicle is not moved for

approximately 12 hours, the leveling system
may bleed down to a lower height. This
can be especially apparent if a trailer is left
attached to the parked vehicle for long
periods of time. You must drive your vehicle
in order to re-level the suspension.
If a self-equalizing hitch is used, your
vehicle should be driven approximately
2 mi (3.2 km) with the trailer prior to
adjusting (leveling) the hitch.

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 Load Carrying

REAR UNDER FLOOR To move the shelf to the shelf position:

STORAGE (If Equipped)
Cargo Management System

E205356

Pull up and pivot the shelf over the

channels on the side trim panels and snap
E205355 the shelf ends in the channels.

A storage compartment is located in the To move the shelf to the divider

floor of the rear cargo area. position:
Lift up on the handle to open the cover.
To close, lower the cover and press down
on the handle until the latch clicks.

Cargo Shelf and Divider (If Equipped)

WARNINGS
Do not load any objects on the shelf
that may obstruct your vision or
strike occupants of the vehicle in the
case of a sudden stop or collision.
Do not place people or pets on or E205357
under the parcel shelf. Pull up and pivot the shelf over the
channels on the side trim panels and snap
Note: Do not put more than 30 lb (14 kg) vertically in place.
on shelf.
The cargo shelf and divider is located
behind the rear seat of your vehicle and
has two positions:
• A flat shelf, which pivots up and snaps
into place.
• A divider, which pivots up and snaps
vertically into place.

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 Load Carrying

Third Row Storage Bin (If Equipped) For correct roof rack system function, you
must place loads directly on crossbars
affixed to the roof rack side rails. When
using the roof rack system, we recommend
you use Ford Genuine Accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.

Adjusting the Crossbar

E205358

A storage compartment is located in the

floor behind the second row of seats.
Lift up on the handle to open the cover.
To close, lower the cover and press down
on the handle until the latch clicks.

ROOF RACKS AND LOAD

CARRIERS E142448

1. Loosen the thumbwheels at both ends

WARNING of the crossbar by turning them
When loading the roof racks, we counterclockwise (both crossbars are
recommend you evenly distribute the adjustable).
load, as well as maintain a low 2. Slide the crossbar to the desired
center of gravity. Loaded vehicles, with location.
higher centers of gravity, may handle 3. Tighten the thumbwheels at both ends
differently than unloaded vehicles. Take of the crossbar by turning them
extra precautions, such as slower speeds clockwise.
and increased stopping distance, when
driving a heavily loaded vehicle. Make sure to check that the thumbwheels
are tight each time you add or remove load
from the roof rack, and periodically while
The maximum recommended load, evenly traveling. Make sure that the load is secure
distributed on the crossbars, is 200 lb before traveling.
(90 kg).
Note: Never place loads directly on the roof
panel. The roof panel is not designed to
directly carry a load.

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 Load Carrying

LOAD LIMIT Tire and Loading Label Information

Example:
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.

E198719

Payload

PAYLOAD

E143816

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 Load Carrying

Payload is the combined weight GAWR (Gross Axle Weight

of cargo and passengers that your Rating)
vehicle is carrying. The maximum
payload for your vehicle appears GAWR is the maximum allowable
on the Tire and Loading label. The weight that a single axle (front or
label is either on the B-pillar or the rear) can carry. These numbers
edge of the driver door. Vehicles are on the Safety Compliance
exported outside the US and Certification label. The label is
Canada may not have a tire and located on the door hinge pillar,
loading label. Look for “The door-latch post, or the door edge
combined weight of occupants that meets the door-latch post,
and cargo should never exceed next to the driver seating position.
XXX kg OR XXX lb” for maximum The total load on each axle must
payload. The payload listed on the never exceed its Gross Axle
Tire and Loading Information label Weight Rating.
is the maximum payload for your
vehicle as built by the assembly GVWR (Gross Vehicle Weight
plant. If you install any additional Rating)
equipment on your vehicle, you
must determine the new payload. GVWR is the maximum allowable
Subtract the weight of the weight of the fully loaded vehicle.
equipment from the payload listed This includes all options,
on the Tire and Loading label. equipment, passengers and cargo.
When towing, trailer tongue It appears on the Safety
weight or king pin weight is also Compliance Certification label.
part of payload. The label is located on the door
hinge pillar, door-latch post, or the
WARNING door edge that meets the
door-latch post, next to the driver
The appropriate loading seating position.
capacity of your vehicle can
be limited either by volume The gross vehicle weight must
capacity (how much space is never exceed the Gross Vehicle
available) or by payload capacity Weight Rating.
(how much weight the vehicle
should carry). Once you have
reached the maximum payload of
your vehicle, do not add more
cargo, even if there is space
available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.

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 Load Carrying

Safety Compliance Certification Label vehicle’s braking system is rated

Example: for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
E198828 exceed the Gross Vehicle Weight
Rating of the towing vehicle.
WARNING
The gross combined weight must
Exceeding the Safety never exceed the Gross Combined
Compliance Certification Weight Rating.
label vehicle weight rating limits
could result in substandard Note: For trailer towing
vehicle handling or performance, information refer to the RV and
engine, transmission and/or Trailer Towing Guide available at
structural damage, serious an authorized dealer.
damage to the vehicle, loss of WARNINGS
control and personal injury.
Do not exceed the GVWR or
the GAWR specified on the
Maximum Loaded Trailer Safety Compliance Certification
Weight label.
Maximum loaded trailer weight is Do not use replacement tires
the highest possible weight of a with lower load carrying
fully loaded trailer the vehicle can capacities than the original tires
tow. Consult an authorized dealer because they may lower your
(or the RV and Trailer Towing vehicle’s GVWR and GAWR
Guide available at an authorized limitations. Replacement tires
dealer) for more detailed with a higher limit than the original
information. tires do not increase the GVWR
GCWR (Gross Combined and GAWR limitations.
Weight Rating) Exceeding any vehicle weight
rating limitation could result
GCWR is the maximum allowable in serious damage to your vehicle,
weight of the vehicle and the personal injury or both.
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing

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 Load Carrying

Steps for determining the Helpful examples for calculating

correct load limit: the available amount of cargo
and luggage load capacity
1. Locate the statement "The
combined weight of occupants Suppose your vehicle has a
and cargo should never exceed 1400-pound (635-kilogram) cargo
XXX kg or XXX lb." on your and luggage capacity. You decide
vehicle’s placard. to go golfing. Is there enough load
2. Determine the combined capacity to carry you, four of your
weight of the driver and friends and all the golf bags? You
passengers that will be riding and four friends average 220
in your vehicle. pounds (99 kilograms) each and
the golf bags weigh approximately
3. Subtract the combined weight 30 pounds (13.5 kilograms) each.
of the driver and passengers The calculation would be: 1400 -
from XXX kg or XXX lb. (5 x 220) - (5 x 30) = 1400 - 1100
4. The resulting figure equals the - 150 = 150 pounds. Yes, you have
available amount of cargo and enough load capacity in your
luggage load capacity. For vehicle to transport four friends
example, if the “XXX” amount and your golf bags. In metric units,
equals 1,400 lb. and there will the calculation would be: 635
be five 150 lb. passengers in kilograms - (5 x 99 kilograms) -
your vehicle, the amount of (5 x 13.5 kilograms) = 635 - 495 -
available cargo and luggage 67.5 = 72.5 kilograms.
load capacity is 650 lb. Suppose your vehicle has a
(1400-750 (5 x 150) = 650 lb.) 1400-pound (635-kilogram) cargo
5. Determine the combined and luggage capacity. You and
weight of luggage and cargo one of your friends decide to pick
being loaded on the vehicle. up cement from the local home
That weight may not safely improvement store to finish that
exceed the available cargo and patio you have been planning for
luggage load capacity the past two years. Measuring the
calculated in Step 4. inside of the vehicle with the rear
seat folded down, you have room
6. If your vehicle will be towing a for twelve 100-pound
trailer, load from your trailer (45-kilogram) bags of cement. Do
will be transferred to your you have enough load capacity to
vehicle. Consult this manual to transport the cement to your
determine how this reduces the home? If you and your friend each
available cargo and luggage weigh 220 pounds (99 kilograms),
load capacity of your vehicle. the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440

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 Load Carrying

- 1200 = - 240 pounds. No, you do

not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING
Loaded vehicles may handle
differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance, when
driving a heavily loaded vehicle.

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 Towing

TOWING A TRAILER Load Placement

To help minimize how trailer
WARNING movement affects your vehicle
Towing trailers beyond the when driving:
maximum recommended • Load the heaviest items closest
gross trailer weight exceeds the to the trailer floor.
limit of your vehicle and could
result in engine damage, • Load the heaviest items
transmission damage, structural centered between the left and
damage, loss of vehicle control, right side trailer tires.
vehicle rollover and personal • Load the heaviest items above
injury. the trailer axles or just slightly
forward toward the trailer
Note: Do not exceed the GVWR or tongue. Do not allow the final
the GAWR specified on the trailer tongue weight to go
certification label. See above or below 10-15% of the
Recommended Towing Weights loaded trailer weight.
(page 204). • Select a ball mount with the
correct rise or drop. When both
Your vehicle may have electrical the loaded vehicle and trailer
items, such as fuses or relays, are connected, the trailer frame
related to towing. See Fuses should be level, or slightly
(page 233). angled down toward your
Your vehicle's load capacity vehicle, when viewed from the
designation is by weight, not by side.
volume, so you cannot necessarily When driving with a trailer or
use all available space when payload, a slight takeoff vibration
loading a vehicle or trailer. or shudder may be present due to
Towing a trailer places an extra the increased payload weight.
load on your vehicle's engine, Additional information regarding
transmission, axle, brakes, tires proper trailer loading and setting
and suspension. Inspect these your vehicle up for towing is
components periodically during, located in another chapter of this
and after, any towing operation. manual. See Load Limit (page
198).
You can also find information in
the RV & Trailer Towing Guide
available at your authorized
dealer, or online.

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 Towing

RV & Trailer Towing Guide Online

Website http://www.fleet.ford.com/towing-guides/

TRAILER SWAY CONTROL RECOMMENDED TOWING

WEIGHTS
WARNING
Note: Do not exceed the trailer
Turning off trailer sway control
increases the risk of loss of vehicle
weight for your vehicle
control, serious injury or death. Ford configuration listed in the chart
does not recommend disabling this feature below.
except in situations where speed reduction
may be detrimental (such as hill climbing),
Note: Make sure to take into
the driver has significant trailer towing consideration trailer frontal area.
experience, and can control trailer sway Do not exceed 36.5 feet² (3.39
and maintain safe operation. meters²) if your vehicle is equipped
with the standard towing package,
Note: This feature does not prevent trailer or 60 feet² (5.57 meters²) if your
sway, but reduces it once it begins. vehicle is equipped with the
Note: This feature cannot stop all trailers optional heavy duty package.
from swaying. Note: Exceeding this limitation
Note: In some cases, if vehicle speed is too may significantly reduce the
high, the system may activate multiple performance of your towing
times, gradually reducing vehicle speed. vehicle. Selecting a trailer with a
This feature applies your vehicle brakes at low aerodynamic drag and rounded
individual wheels and, if necessary, reduces front design helps optimize
engine power. If the trailer begins to sway, performance and fuel economy.
the stability control light flashes and the
message TRAILER SWAY REDUCE Note: For high altitude operation,
SPEED appears in the information display. reduce the gross combined weight
The first thing to do is slow your vehicle by 2% per 1000 feet (300 meters)
down, then pull safely to the side of the starting at the 1000 foot (300
road and check for proper tongue load and
trailer load distribution. See Load
meter) elevation point.
Carrying (page 196).

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 Towing

Note: Certain states require To calculate the maximum loaded

electric trailer brakes for trailers trailer weight for your vehicle:
over a specified weight. Be sure to 1. Start with the gross combined
check state regulations for this weight rating for your vehicle
specified weight. The maximum model and axle ratio. See the
trailer weights listed may be limited following chart.
to this specified weight, as the
vehicle’s electrical system may not 2. Subtract all of the following
include the wiring connector that apply to your vehicle:
needed to activate electric trailer • Vehicle curb weight
brakes. • Hitch hardware weight, such
Your vehicle may tow a trailer as a draw bar, ball, locks or
provided the maximum trailer weight distributing
weight is less than or equal to the • Driver weight
maximum trailer weight listed for • Passenger(s) weight
your vehicle configuration on the • Payload, cargo and luggage
following chart. weight
• Aftermarket equipment
weight.
3. This equals the maximum
loaded trailer weight for this
combination.
Note: The trailer tongue load
figures into the payload for your
vehicle. Reduce the total payload
by the final trailer tongue weight.
Consult an authorized dealer to
determine the maximum trailer
weight allowed for your vehicle if
you are not sure.

Vehicle Type Towing Package Maximum GCWR

Two-wheel drive 12300 lb (5579 kg)
(except EL)
Two-wheel drive EL Standard 12500 lb (5669 kg)
Four-wheel drive 12500 lb (5669 kg)
(except EL)

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 Towing

Vehicle Type Towing Package Maximum GCWR

Four-wheel drive EL 12800 lb (5806 kg)
Two-wheel drive 14900 lb (6758 kg)
(except EL)
Two-wheel drive EL 15100 lb (6849 kg)
Optional Heavy Duty
Four-wheel drive 15200 lb (6894 kg)
(except EL)
Four-wheel drive EL 15300 lb (6940 kg)

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 Towing

ESSENTIAL TOWING CHECKS When attaching the trailer wiring connector

to your vehicle, only use a proper fitting
Follow these guidelines for safe towing: connector that works with the vehicle and
trailer functions. Some seven-position
• Do not tow a trailer until you drive your connectors may have the SAE J2863 logo,
vehicle at least 1000 miles (1600 which confirms that it is the proper wiring
kilometers). connector and works correctly with your
• Consult your local motor vehicle laws vehicle.
for towing a trailer.
• See the instructions included with Color Function
towing accessories for the proper
installation and adjustment Yellow Left turn signal and stop lamp
specifications.
White Ground (-)
• Service your vehicle more frequently if
you tow a trailer. See your scheduled Blue Electric brakes
maintenance information.
Green Right turn signal and stop
• If you use a rental trailer, follow the lamp
instructions the rental agency gives
you. Orange Battery (+)
See Load limits in the Load Carrying Brown Running lights
chapter for load specification terms found
on the tire label and Safety Compliance Grey Reverse lights
label and instructions on calculating your
vehicle's load. Hitches
Remember to account for the trailer
tongue weight as part of your vehicle load WARNING
when calculating the total vehicle weight. The trailer hitch on this vehicle is part
of the vehicle rear crash safety
Trailer Towing Connector structure. Do not remove the trailer
(Vehicles with a Trailer Towing hitch. Failure to follow this warning could
Package and 7–Pin Connector) compromise vehicle crash structure and
increase the risk of injury in a rear end
crash.

Do not use a hitch that either clamps onto

the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.

E163167

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 Towing

Integrated Hitch Rating The standard integrated hitch has two

ratings depending on mode of operation:
WARNING
• Weight-carrying mode requires a draw
Towing trailers beyond the maximum bar and hitch ball. The draw bar
tongue weight exceeds the limit of supports all the vertical tongue load of
the towing system and could result the trailer.
in vehicle structural damage, loss of vehicle • Weight-distributing mode requires an
control and personal injury. aftermarket weight-distributing
system, which includes draw bar, hitch
ball, spring bars and snap-up brackets.
This system distributes the vertical
tongue load of the trailer between the
truck and the trailer.

Mode Maximum Trailer Weight Maximum Tongue Weight

Weight carrying 6000 lb (2721 kg) 600 lb (272 kg)

Weight distributing 9200 lb (4173 kg) 920 lb (417 kg)

Note: These are hitch ratings only. Actual 3. Attach the loaded trailer to your vehicle
vehicle ratings are dependent on engine, without the weight-distributing bars
transmission and axle combinations. connected.
4. Measure the height to the top of your
Weight-distributing Hitch - Vehicles
vehicle's front wheel opening on the
without Automatic Leveling
fender a second time. This is H2.
Suspension
5. Install and adjust the tension in the
WARNING weight-distributing bars so that the
Do not adjust a weight-distributing height of your vehicle's front wheel
hitch to any position where the rear opening on the fender is approximately
bumper of the vehicle is higher than half the way down from H2, toward H1.
it was before attaching the trailer. Doing 6. Check that the trailer is level or slightly
so will defeat the function of the nose down toward your vehicle. If not,
weight-distributing hitch, which may cause adjust the ball height accordingly and
unpredictable handling, and could result repeat Steps 2-6.
in serious personal injury.
When the trailer is level or slightly nose
down toward the vehicle:
When hooking-up a trailer using a • Lock the bar tension adjuster in place.
weight-distributing hitch, always use the
following procedure: • Check that the trailer tongue securely
attaches and locks onto the hitch.
1. Park the loaded vehicle, without the
trailer, on a level surface. • Install safety chains, lighting, and trailer
brake controls as required by law or the
2. Measure the height to the top of your trailer manufacturer.
vehicle's front wheel opening on the
fender. This is H1.

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Weight-distributing Hitch - Vehicles 8. Drive the vehicle and trailer at 20–25

with Automatic Leveling Suspension mph (32–40 km/h) for approximately
2 miles (3 kilometers) to re-level the
WARNING suspension.
Do not adjust a weight-distributing 9. Park your vehicle and trailer on a level
hitch to any position where the rear surface.
bumper of the vehicle is higher than
10. Measure the height to the top of your
it was before attaching the trailer. Doing
vehicle's front wheel opening on the
so will defeat the function of the
fender a second time. This is H2.
weight-distributing hitch, which may cause
unpredictable handling, and could result 11. Install and adjust the tension in the
in serious personal injury. weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is
Note: If you do not move the loaded vehicle
approximately half the way down
for approximately 12 hours, the leveling
from H2, toward H1.
system may bleed down to a lower height.
This can be especially apparent if you leave 12. Check that the trailer is level or
a trailer attached to the parked vehicle for slightly nose down toward your
long periods. You must drive your vehicle in vehicle. If not, remove the trailer,
order to re-level the suspension. adjust the ball height accordingly and
repeat Steps 5-11.
When hooking-up a trailer using a
weight-distributing hitch, always use the When the trailer is level or slightly nose
following procedure: down toward the vehicle:
1. Load the interior of the vehicle to a • Lock the bar tension adjuster in place.
weight similar to that which you intend • Check that the trailer tongue securely
to carry when towing. This includes attaches and locks onto the hitch.
things such as passenger weight and • Install safety chains, lighting, and trailer
cargo. brake controls as required by law or the
2. Drive the vehicle for approximately 2 trailer manufacturer.
miles (3 kilometers) to re-level the
suspension. Safety Chains
3. Park the loaded vehicle, without the Note: Do not attach safety chains to the
trailer, on a level surface. bumper.
4. Measure the height to the top of your Always connect the safety chains to the
vehicle's front wheel opening on the frame or hook retainers of your vehicle
fender. This is H1. hitch.
5. Attach the loaded trailer to your vehicle To connect the safety chains, cross the
without the weight-distributing bars chains under the trailer tongue and allow
connected. enough slack for turning tight corners. Do
6. Make sure you securely attach and lock not allow the chains to drag on the ground.
the trailer tongue to the hitch.
7. Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer.

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 Towing

Trailer Brakes
WARNING
Do not connect a trailer's hydraulic
brake system directly to your
vehicle's brake system. Your vehicle
may not have enough braking power and
your chances of having a collision greatly
increase.

Electric brakes and manual, automatic or

surge-type trailer brakes are safe if you E183395
install them properly and adjust them to
the manufacturer's specifications. The When used properly, the trailer brake
trailer brakes must meet local and federal controller assists in smooth and effective
regulations. trailer braking by powering the trailer’s
electric or electric-over-hydraulic brakes
The rating for the tow vehicle's braking with a proportional output based on the
system operation is at the gross vehicle towing vehicle’s brake pressure.
weight rating, not the gross combined
weight rating. The controller user interface consists of
the following:
Separate functioning brake systems
are required for safe control of towed A: + and - (Gain adjustment buttons):
vehicles and trailers weighing more Pressing these buttons adjusts the
than 1500 pounds (680 kilograms) controller's power output to the trailer
when loaded. brakes in 0.5 increments. You can increase
the gain setting to 10.0 (maximum trailer
Integrated Trailer Brake Controller (If braking) or decrease it to 0 (no trailer
Equipped) braking). The gain setting displays in the
message center.
WARNING
The Ford trailer brake controller has
been verified to be compatible with
trailers having electric-actuated
drum brakes (one to four axles) and most
electric-over-hydraulic brakes. It will not
activate hydraulic surge-style trailer
brakes. It is the responsibility of the
customer to ensure that the trailer brakes
are adjusted appropriately, functioning
normally and all electric connections are
properly made. Failure to do so may result
in loss of vehicle control, crash or serious
injury.

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The controller shows gain setting, output B: Manual control lever: Slide the control
bar graph, and trailer connectivity status lever to the left to turn on the trailer's
in the information display. They appear in electric brakes independent of the tow
the information display as follows: vehicle's. See the following Procedure for
• Trailer Brake Controller Gain (without adjusting gain section for instructions on
trailer connected): Shows the current proper use of this feature. If you use the
gain setting during a given ignition cycle manual control while the brake is also
and when adjusting the gain. This also applied, the greater of the two inputs
displays if you use the manual control determines the power sent to the trailer
lever or make gain adjustments with brakes.
no trailer connected. • Stop lamps: Using the manual control
• Trailer Brake Controller Gain Output: lever illuminates both the trailer brake
Displays when you push your vehicle's lamps and your vehicle brake lamps
brake pedal, or upon use of the manual except the center high-mount stop
control. Bar indicators illuminate in the lamp, if you make the proper electrical
information display to indicate the connection to the trailer. Pressing your
amount of power going to the trailer vehicle brake pedal also illuminates
brakes relative to the brake pedal or both trailer and vehicle brake lamps.
manual control input. One bar indicates
the least amount of output; six bars Procedure for Adjusting Gain
indicate maximum output. Note: Only perform this procedure in a
• Trailer Connected: Displays when the traffic-free environment at speeds of
system senses a correct trailer wiring approximately 20-25 mph (30-40 km/h).
connection (a trailer with electric trailer The gain setting sets the trailer brake
brakes) during a given ignition cycle. controller for the specific towing condition.
• Trailer Disconnected: Displays, You should change the setting as towing
accompanied by a single audible time, conditions change. Changes to towing
when the system senses a trailer conditions include trailer load, vehicle load,
connection and then a disconnection, road conditions and weather.
either intentional or unintentional, The gain should be set to provide the
during a given ignition cycle. It also maximum trailer braking assistance while
displays if a truck or trailer-wiring fault making sure the trailer wheels do not lock
occurs causing the trailer to appear when using the brakes. Locked trailer
disconnected. This message can also wheels may lead to trailer instability.
display if you use the manual control
lever without a trailer connected. After 1. Make sure the trailer brakes are in good
disconnecting the trailer connector, working condition, functioning normally
press the brake pedal for and properly adjusted. See your trailer
approximately five seconds to allow dealer if necessary.
the system to detect and update the 2. Hook up the trailer and make the
trailer status. electrical connections according to the
trailer manufacturer's instructions.
3. When you plug in a trailer with electric
or electric-over-hydraulic brakes, a
message confirming connection
appears in the information display.

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 Towing

4. Use the gain adjustment (+ and -) wiring. Consult your trailer dealer for
buttons to increase or decrease the assistance. This can be a short to ground
gain setting to the desired starting (such as a chaffed wire), short to voltage
point. A gain setting of 6.0 is a good (such as a pulled pin on trailer emergency
starting point for heavier loads. breakaway battery) or the trailer brakes
5. In a traffic-free environment, tow the may be drawing too much current.
trailer on a dry, level surface at a speed Points to Remember
of 20-25 mph (30-40 km/h) and
squeeze the manual control lever Note: Do not attempt removal of the trailer
completely. brake controller without consulting the
6. If the trailer wheels lock up, indicated Workshop Manual. Damage to the unit may
by squealing tires, reduce the gain result.
setting. If the trailer wheels turn freely, • Adjust gain setting before using the
increase the gain setting. Repeat Steps trailer brake controller for the first time.
5 and 6 until the gain setting is at a • Adjust gain setting, using the procedure
point just below trailer wheel lock-up. above, whenever road, weather and
If towing a heavier trailer, trailer wheel trailer or vehicle loading conditions
lock-up may not be attainable even change from when the gain was initially
with the maximum gain setting of 10. set.
Explanation of Information Display • Only use the manual control lever for
Warning Messages proper adjustment of the gain during
trailer setup. Misuse, such as
Note: An authorized dealer can diagnose
application during trailer sway, could
the trailer brake controller to determine
cause instability of trailer or tow
exactly which trailer fault has occurred.
vehicle.
However, your Ford warranty does not cover
this diagnosis if the fault is with the trailer. • Avoid towing in adverse weather
conditions. The trailer brake controller
A message indicating a trailer brake does not provide anti-lock control of
module fault may display in response to the trailer wheels. Trailer wheels can
faults sensed by the trailer brake controller, lock up on slippery surfaces, resulting
accompanied by a single tone. If this in reduced stability of trailer and tow
message appears, contact an authorized vehicle.
dealer as soon as possible for diagnosis
and repair. The controller may still • The trailer brake controller is equipped
function, but performance may be with a feature that reduces output at
degraded. vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
A message indicating a trailer wiring fault or harsh. This feature is only available
may display when there is a short circuit when applying the brakes using your
on the electric brake output wire. If this vehicle's brake pedal, not the
message displays, accompanied by a controller.
single tone, with no trailer connected, the
• The controller interacts with the brake
problem is with your vehicle wiring
control system and powertrain control
between the trailer brake controller and
system of your vehicle to provide the
the 7-pin connector at the bumper. If the
best performance on different road
message only displays with a trailer
conditions.
connected, the problem is with the trailer

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 Towing

• Your vehicle's brake system and the When Towing a Trailer

trailer brake system work
independently of each other. Changing • Do not drive faster than 70 mph (113
the gain setting on the controller does km/h) during the first 500 miles (800
not affect the operation of your kilometers).
vehicle's brakes whether you attach a • Do not make full-throttle starts.
trailer or not. • Check your hitch, electrical connections
• When you switch the engine off, the and trailer wheel lug nuts thoroughly
controller output is disabled and the after you have traveled 50 miles (80
display and module shut down. The kilometers).
controller module and display turn on • When stopped in congested or heavy
when you switch the ignition on. traffic during hot weather, place the
• The trailer brake controller is only a gearshift in position P to aid engine and
factory-installed or dealer-installed transmission cooling and to help A/C
item. Ford is not responsible for performance.
warranty or performance of the • Turn off the speed control with heavy
controller due to misuse or customer loads or in hilly terrain. The speed
installation. control may turn off automatically
when you are towing on long, steep
Trailer Lamps
grades.
WARNING • Shift to a lower gear when driving down
a long or steep hill. Do not apply the
Never connect any trailer lamp wiring
brakes continuously, as they may
to the vehicle's tail lamp wiring; this
overheat and become less effective.
may damage the electrical system
resulting in fire. Contact your authorized • If your transmission is equipped with a
dealer as soon as possible for assistance Grade Assist or Tow/Haul feature, use
in proper trailer tow wiring installation. this feature when towing. This provides
Additional electrical equipment may be engine braking and helps eliminate
required. excessive transmission shifting for
optimum fuel economy and
transmission cooling.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake • If your vehicle is equipped with
lights, turn signals and hazard lights are AdvanceTrac with RSC, this system
working. may turn on during typical cornering
maneuvers with a heavily loaded trailer.
Before Towing a Trailer This is normal. Turning the corner at a
slower speed while towing may reduce
Practice turning, stopping and backing up this tendency.
to get the feel of your vehicle-trailer
combination before starting on a trip. • If you are towing a trailer frequently in
When turning, make wider turns so the hot weather, hilly conditions, at the
trailer wheels clear curbs and other gross combined weight rating (or any
obstacles. combination of these factors), consider
refilling your rear axle with synthetic
gear lubricant (if the axle is not already
filled with it). See Capacities and
Specifications (page 304).

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 Towing

• Allow more distance for stopping with Exceeding these limits may allow water to
a trailer attached. Anticipate stops and enter vehicle components:
brake gradually. • Causing internal damage to the
• Avoid parking on a grade. However, if components.
you must park on a grade: • Affecting driveability, emissions, and
1. Turn the steering wheel to point your reliability.
vehicle tires away from traffic flow. Replace the rear axle lubricant anytime
2. Set your vehicle parking brake. the rear axle has been submerged in water.
3. Place the automatic transmission in Water may have contaminated the rear
position P. axle lubricant, which is not normally
checked or changed unless a leak is
4. Place wheel chocks in front and back suspected or other axle repair is required.
of the trailer wheels. (Chocks not
included with vehicle.)
TOWING POINTS (If Equipped)
Your vehicle may be equipped with a
temporary or conventional spare tire. A
"temporary" spare tire is different in size WARNINGS
(diameter or width), tread-type Using recovery hooks is dangerous
(All-Season or All Terrain) or is from a and should only be done by a person
different manufacturer than the road tires familiar with proper vehicle recovery
on your vehicle. Consult information on the safety practices. Improper use of recovery
tire label or Safety Compliance label for hooks may cause hook failure or separation
limitations when using. from the vehicle and could result in serious
injury or death.
Launching or Retrieving a Boat or
Always slowly remove the slack from
Personal Watercraft (PWC)
the recovery strap prior to pulling.
Note: Disconnect the wiring to the trailer Failure to do so can introduce
before backing the trailer into the water. significantly higher loads which can cause
the recovery hooks to break off, or the
Note: Reconnect the wiring to the trailer recovery strap to fail which can cause
after removing the trailer from the water. serious injury or death.
When backing down a ramp during boat Never link two straps together with
launching or retrieval: a clevis pin. These heavy metal
• Do not allow the static water level to objects could become projectiles if
rise above the bottom edge of the rear the strap breaks and can cause serious
bumper. injury or death.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above Your vehicle comes equipped with
the bottom edge of the rear bumper. frame-mounted front recovery hooks.
These hooks should never have a load
applied to them greater than the gross
vehicle weight rating of your vehicle.

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 Towing

Before using recovery hooks: Emergency Towing

• Make sure all attaching points are If your vehicle becomes inoperable
secure and capable of withstanding (without access to wheel dollies,
the applied load. car-hauling trailer, or flatbed transport
• Never use chains, cables or tow straps vehicle), it can be flat-towed (all wheels
with metal hook ends. on the ground, regardless of the powertrain
• Only use recovery straps that have a and transmission configuration) under the
minimum breaking strength two to following conditions:
three times the gross vehicle weight of • Your vehicle is facing forward for
the stuck vehicle. towing in a forward direction.
• Make sure the recovery strap is in good • Place the transmission in position N. If
condition and free of visible cuts, tears you cannot move the transmission into
or damage. N, you may need to override it. See
• Use a damper device such as a tarp, Transmission (page 159).
heavy blanket or piece of carpet • Maximum speed is 35 mph (56 km/h).
draped over the recovery strap to help • Maximum distance is 50 mi (80 km).
absorb the energy in the event the
strap breaks. Recreational Towing
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle Note: Put your climate control system in
weight rating specified on the recirculated air mode to prevent exhaust
certification label. fumes from entering your vehicle. See
Climate Control (page 112).
• Always align the tow vehicle and stuck
vehicle in a straight line (within 10 Follow these guidelines if you have a need
degrees). for recreational towing, for example towing
your vehicle behind a motorhome. These
• Keep bystanders to the sides of the
guidelines prevent damage to your
vehicle, at a distance of at least twice
transmission.
the length of the recovery strap. This
helps avoid injury from the hazard of a Two Wheel Drive Vehicles
recovery hook or strap breaking, or a
vehicle lurching into their path. You cannot tow a two wheel drive vehicle
with any wheels on the ground as vehicle
or transmission damage may occur. You
TOWING THE VEHICLE ON must tow your vehicle with all four wheels
FOUR WHEELS off the ground, for example when using a
car-hauling trailer.
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed.

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 Towing

Four Wheel Drive Vehicles 6. Leave the transmission in position N

and turn the ignition as far as it will go
You can only tow a four wheel drive vehicle toward the off position (it will not turn
with all wheels on the ground by placing fully off when the transmission is in
the transfer case in its neutral position and position N). If your vehicle has an
engaging the four-wheel-down towing ignition key, you must leave the key in
feature. Perform the steps outlined in the the ignition while towing. To lock and
following section after positioning your unlock your vehicle, use the keyless
vehicle behind the tow vehicle and properly entry keypad or extra set of keys. If your
securing them together. vehicle has intelligent access, press the
engine START/STOP button once
Four-wheel-down Towing without pressing the brake pedal. You
Note: Make sure you properly secure your do not need to leave your keys in the
vehicle to the tow vehicle. vehicle. You can lock and unlock your
vehicle as you normally do.
Entering Four-wheel-down Towing 7. Release the brake pedal.
1. Put the ignition in the on position, but WARNINGS
do not start the engine. If your vehicle
Do not disconnect the battery during
has an ignition key, turn the key to on.
recreational towing. Doing so will
If your vehicle has intelligent access,
prevent the transfer case from
press the engine START/STOP button
shifting properly and may cause the vehicle
twice without pressing the brake pedal.
to roll even if the transmission is in P
2. Press and hold the brake pedal. (Park).
3. Rotate the four-wheel drive switch to Shifting the transfer case to its
2H. neutral position for recreational
4. Shift the transmission to position N. towing may cause the vehicle to be
able to roll even if the transmission is in P
5. Rotate the four-wheel drive switch
(Park). The driver or others could be
from 2H to 4L and back to 2H five
injured. Make sure the foot brake is
times within seven seconds.
depressed and the vehicle is in a secure
Note: If completed successfully, the and safe position while the transfer case
information display shows NEUTRAL TOW is being shifted to its neutral position.
LEAVE IN N or NEUTRAL TOW ENABLED
LEAVE TRANSMISSION IN NEUTRAL. Failing to put the transfer case in its
This indicates that your vehicle is safe to neutral position will damage vehicle
tow with all wheels on the ground. components.

Note: If you do not see the message in the

Note: You can check four-wheel-down
display, you must perform the procedure
towing status at any time by opening the
again from the beginning.
driver's door or turning the ignition to the
Note: You may hear an audible noise as the accessory or on position and verifying the
transfer case shifts into its neutral position. NEUTRAL TOW ENABLED message
This is normal. displays in the cluster.

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 Towing

Exiting Four-wheel-down Towing Resolving the SHIFT DELAY PULL

FORWARD Message
To exit four-wheel-down towing and return
the transfer case to its 2H position: If the instrument cluster displays SHIFT
DELAY PULL FORWARD perform the
1. With your vehicle still properly secured
following:
to the tow vehicle, put the ignition in
the on position, but do not start the 1. Press and hold the brake pedal.
engine. If your vehicle has an ignition 2. Put the transmission into position N,
key, turn the key to on. If your vehicle and then start the engine.
has intelligent access, press the engine
START/STOP button twice without 3. With the engine running, shift the
pressing the brake pedal. transmission to position D and let the
vehicle roll forward, up to 3 feet (1
2. Press and hold the brake pedal. meter). You may hear an audible noise
3. Shift the transmission out of N and into as the transfer case shifts out of its
any gear. neutral position. This is normal.
4. Release the brake pedal. 4. Make sure the instrument cluster
Note: If completed successfully, the displays NEUTRAL TOW DISABLED.
instrument cluster displays 4X2, and
NEUTRAL TOW DISABLED.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
Note: If SHIFT DELAY PULL FORWARD
displays in the instrument cluster, transfer
case gear tooth blockage is present. See the
instructions after this section.
5. Apply the parking brake, and then
disconnect the vehicle from the tow
vehicle.
6. Release the parking brake, start the
engine, and shift the transmission to
position D to make sure the transfer
case is out of position N.
7. If the transfer case does not
successfully shift out of position N, set
the parking brake until you can have
your vehicle serviced.

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 Driving Hints

BREAKING-IN 4. Check the coolant level. See Engine

Coolant Check (page 247).
You need to break in new tires for 5. Have your vehicle checked by an
approximately 300 miles (480 authorized dealer as soon as possible.
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. ECONOMICAL DRIVING
Avoid driving too fast during the first 1000 Fuel economy is affected by several things
miles (1600 kilometers). Vary your speed such as how you drive, the conditions you
frequently and change up through the drive under and how you maintain your
gears early. Do not labor the engine. vehicle.
Do not tow during the first 1000 miles There are some things to keep in mind that
(1600 kilometers). may improve your fuel economy:
• Accelerate and slow down in a smooth,
REDUCED ENGINE moderate fashion.
PERFORMANCE • Drive at steady speeds.
• Anticipate stops; slowing down may
WARNING eliminate the need to stop.
Continued operation will increase the • Combine errands and minimize
engine temperature and cause the stop-and-go driving (When running
engine to shut down completely. errands, go to the furthest destination
first and then work your way back
If the engine coolant temperature gauge home).
needle moves to the upper limit position, • Close the windows for high-speed
the engine is overheating. See Gauges driving.
(page 84). • Drive at reasonable speeds.
You must only drive your vehicle for a short • Keep the tires properly inflated and use
distance if the engine overheats. The only the recommended size.
distance you can travel depends on • Use the recommended engine oil.
ambient temperature, vehicle load and
terrain. The engine will continue to operate • Perform all regularly scheduled
with limited power for a short time. maintenance.
If the engine temperature continues to rise, There are also some things you may want
the fuel supply to the engine will reduce. to avoid doing because they reduce your
The air conditioning will switch off and the fuel economy:
engine cooling fan will operate continually. • Avoid sudden or hard accelerations.
1. Reduce your speed gradually and stop • Avoid revving the engine before turning
your vehicle as soon as it is safe to do off the car.
so. • Avoid long idle periods.
2. Switch the engine off immediately to • Do not warm up your vehicle on cold
prevent severe engine damage. mornings.
3. Wait for the engine to cool down. • Reduce the use of air conditioning and
heat.

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 Driving Hints

• Avoid using speed control in hilly When driving through standing water, drive
terrain. very slowly and do not stop your vehicle.
• Do not rest your foot on the brake Your brake performance and traction may
pedal while driving. be limited. After driving through water and
as soon as it is safe to do so:
• Avoid carrying unnecessary weight.
• Lightly press the brake pedal to dry the
• Avoid adding particular accessories to
brakes and to check that they work.
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski • Check that the horn works.
racks). • Check that the exterior lights work.
• Avoid driving with the wheels out of • Turn the steering wheel to check that
alignment. the steering power assist works.

DRIVING THROUGH WATER FLOOR MATS (If Equipped)

WARNING WARNINGS
Do not drive through flowing or deep Always use floor mats that are
water as you may lose control of your designed to fit the foot well of your
vehicle. vehicle. Only use floor mats that
leave the pedal area unobstructed. Only
Note: Driving through standing water can use floor mats that are firmly secured to
cause vehicle damage. retention posts so that they cannot slip out
of position and interfere with the pedals
Note: Engine damage can occur if water or impair safe operation of your vehicle in
enters the air filter. other ways.
Before driving through standing water, Pedals that cannot move freely can
check the depth. Never drive through water cause loss of vehicle control and
that is higher than the bottom of the wheel increase the risk of serious personal
hubs. injury.
Always make sure that the floor
mats are properly attached to the
retention posts in the carpet that are
supplied with your vehicle. Floor mats must
be properly secured to both retention posts
to make sure mats do not shift out of
position.
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to
prevent them from moving and interfering
E176913 with the pedals or the ability to control the
vehicle.

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 Driving Hints

WARNINGS
Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always
rest on top of vehicle carpeting surface and
not another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation.
Check attachment of floor mats on
a regular basis. Always properly
reinstall and secure floor mats that
have been removed for cleaning or
replacement.
Always make sure that objects
cannot fall into the driver foot well
while the vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control.
Failure to properly follow floor mat
installation or attachment
instructions can potentially cause
interference with pedal operation causing
a loss of vehicle control.

E142666

To install floor mats, position the floor mat

so that the eyelet is over the retention post
and press down to lock in.
To remove the floor mat, reverse the
installation procedure.

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 Roadside Emergencies

ROADSIDE ASSISTANCE authorized dealer. If a member

requests a tow to an authorized dealer
Vehicles Sold in the United States: that is more than 35 mi (56 km) from
Getting Roadside Assistance the disablement location, the member
shall be responsible for any mileage
To fully assist you should you have a costs in excess of 35 mi (56 km).
vehicle concern, Ford Motor Company Roadside Assistance includes up to $200
offers a complimentary roadside for a towed trailer if the disabled eligible
assistance program. This program is vehicle requires service at the nearest
separate from the New Vehicle Limited authorized dealer. If the towing vehicle is
Warranty. The service is available: operational but the trailer is not, then the
• 24 hours a day, seven days a week. trailer does not qualify for any roadside
• For the coverage period listed on the services.
Roadside Assistance Card included in
your Owner's Manual portfolio.
Vehicles Sold in the United States:
Using Roadside Assistance
Roadside Assistance covers:
Complete the roadside assistance
• A flat tire change with a good spare, if identification card and place it in your
provided with the vehicle (except wallet for quick reference. This card is in
vehicles supplied with a tire inflation the owner's information portfolio in the
kit). glove compartment.
• Battery jump start.
United States Ford vehicle customers who
• Lock-out assistance (key replacement require Roadside Assistance, call
cost is the customer's responsibility). 1-800-241-3673.
• Fuel delivery — independent service If you need to arrange roadside assistance
contractors, if not prohibited by state, for yourself, Ford Motor Company
local or municipal law, shall deliver up reimburses a reasonable amount for
to 2 gal (7.6 L) of gasoline or 5 gal towing to the nearest dealership within
(18.9 L) of diesel fuel to a disabled 35 mi (56 km). To obtain reimbursement
vehicle. Roadside Assistance limits fuel information, United States Ford vehicle
delivery service to two no-charge customers call 1-800-241-3673.
occurrences within a 12-month period. Customers need to submit their original
• Winch out — available within 100 ft receipts.
(30.5 m) of a paved or county
maintained road, no recoveries. Vehicles Sold in Canada: Getting
• Towing — independent service Roadside Assistance
contractors, if not prohibited by state, To fully assist you should you have a
local or municipal law, shall tow Ford vehicle concern, Ford Motor Company of
eligible vehicles to an authorized dealer Canada, Limited offers a complimentary
within 35 mi (56 km) of the roadside assistance program. This program
disablement location or to the nearest is eligible within Canada or the continental
United States.

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 Roadside Emergencies

This program is separate from the New FUEL SHUTOFF

Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage WARNING
period of your vehicle.
Failure to inspect and, if necessary,
Canadian customers who require roadside repair fuel leaks after a collision may
assistance, call 1-800-665-2006. increase the risk of fire and serious
Vehicles Sold in Canada: Using injury. Ford Motor Company recommends
Roadside Assistance that the fuel system be inspected by an
authorized dealer after any collision.
Complete the roadside assistance
identification card and place it in your In the event of a moderate to severe
wallet for quick reference. collision, this vehicle includes a fuel pump
In Canada, this card is found in the shutoff feature that stops the flow of fuel
Warranty Guide in the glove compartment to the engine. Not every impact will cause
of your vehicle. a shutoff.
Should your vehicle shut off after a
Vehicles Sold in Canada: Roadside collision, you may restart your vehicle. For
Assistance Program Coverage vehicles equipped with a key system:
The service is available 24 hours a day, 1. Switch off the ignition.
seven days a week. 2. Switch on the ignition.
Canadian roadside coverage and benefits 3. Repeat Steps 1 and 2 to re-enable the
may differ from the U.S. coverage. fuel pump.
For complete program coverage details For vehicles equipped with a push button
you may contact your dealer, you can call start system:
us in Canada at 1-800-665-2006, or visit
1. Press the START/STOP button to
our website at www.ford.ca.
switch off the ignition.
2. Press the brake pedal and press the
HAZARD WARNING FLASHERS START/STOP button to switch on the
ignition.
Note: If used when the vehicle is not
3. Remove your foot from the brake pedal
running, the battery will lose charge. There
and press the START/STOP button
may be insufficient power to restart your
to switch off the ignition.
vehicle.
4. You can either attempt to start the
The hazard warning button is engine by pressing the brake pedal and
located on the instrument panel. the START/STOP button, or switch
Use it when your vehicle is on the ignition only by pressing the
creating a safety hazard for other START/STOP button without
motorists. pressing the brake pedal. Both ways
• Press the button to turn on the hazard re-enable the fuel system.
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.

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 Roadside Emergencies

Note: When you try to restart your vehicle Note: Do not disconnect the battery of the
after a fuel shutoff, the vehicle makes sure disabled vehicle as this could damage the
that various systems are safe to restart. vehicle electrical system.
Once your vehicle determines that the Park the booster vehicle close to the hood
systems are safe, then the vehicle will allow of the disabled vehicle, making sure the
you to restart. two vehicles do not touch.
Note: In the event that your vehicle does
not restart after your third attempt, contact Connecting the Jumper Cables
an authorized dealer.
WARNINGS
Do not attach the cables to fuel lines,
JUMP STARTING THE VEHICLE engine rocker covers, the intake
manifold or electrical components
WARNINGS as grounding points. Stay clear of moving
Batteries normally produce explosive parts. To avoid reverse polarity
gases which can cause personal connections, make sure that you correctly
injury. Therefore, do not allow identify the positive (+) and negative (-)
flames, sparks or lighted substances to terminals on both the disabled and booster
come near the battery. When working near vehicles before connecting the cables.
the battery, always shield your face and Do not attach the end of the positive
protect your eyes. Always provide correct cable to the studs or L-shaped eyelet
ventilation. located above the positive (+)
Keep batteries out of reach of terminal of your vehicle’s battery. High
children. Batteries contain sulfuric current may flow through and cause
acid. Avoid contact with skin, eyes or damage to the fuses.
clothing. Shield your eyes when working Do not connect the end of the
near the battery to protect against possible second cable to the negative (-)
splashing of acid solution. In case of acid terminal of the battery to be jumped.
contact with skin or eyes, flush A spark may cause an explosion of the
immediately with water for a minimum of gases that surround the battery.
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Note: In the illustration, the bottom vehicle
represents the booster vehicle.
Use only adequately sized cables
with insulated clamps.

Preparing Your Vehicle

Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.

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 Roadside Emergencies

3. Connect the negative (-) cable to the

negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the
negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
1 away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available.

Jump Starting
3 4 1. Start the engine of the booster vehicle
and rev the engine moderately, or press
2 the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been
started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.

Removing the Jumper Cables

E142664
Remove the jumper cables in the reverse
order that they were connected.

E213994

1. Connect the positive (+) jumper cable

to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the booster vehicle battery.

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 Roadside Emergencies

1
2

E142665

1. Remove the negative (-) jumper cable

from the disabled vehicle.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.

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 Customer Assistance

GETTING THE SERVICES YOU

NEED Website

www.owner.ford.com
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle These are some of the items that can be
line will provide warranty service, we found online:
recommend you return to your selling • U.S. dealer locator by Dealer Name,
authorized dealer who wants to ensure City/State or Zip Code.
your continued satisfaction. • Owner Manuals.
Please note that certain warranty repairs • Maintenance Schedules.
require special training and equipment, so
• Recalls.
not all authorized dealers are authorized
to perform all warranty repairs. This means • Ford Extended Service Plans.
that, depending on the warranty repair • Ford Genuine Accessories.
needed, you may have to take your vehicle • Service specials and promotions.
to another authorized dealer.
In Canada:
A reasonable time must be allowed to
perform a repair after taking your vehicle Mailing address
to the authorized dealer. Repairs will be Customer Relationship Centre
made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited
remanufactured or other parts that are P.O. Box 2000
authorized by Ford. Oakville, Ontario L6K 0C8
Away From Home Telephone
If you are away from home when your 1-800-565-3673 (FORD)
vehicle needs service, contact the Ford
Customer Relationship Center or use the Website
online resources listed below to find the
nearest authorized dealer. www.ford.ca
In the United States:
Twitter
Mailing address
@FordServiceCA (English Canada)
Ford Motor Company @FordServiceQC (Quebec)
Customer Relationship Center
P.O. Box 6248 Additional Assistance
Dearborn, MI 48126
If you have questions or concerns, or are
Telephone unsatisfied with the service you are
1-800-392-3673 (FORD) receiving, follow these steps:
(TDD for the hearing impaired: 1. Contact your Sales Representative or
1-800-232-5952) Service Advisor at your selling or
Additional information and resources are servicing authorized dealer.
available online:

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 Customer Assistance

2. If your inquiry or concern remains IN CALIFORNIA (U.S. ONLY)

unresolved, contact the Sales Manager,
Service Manager or Customer Relations California Civil Code Section 1793.2(d)
Manager. requires that, if a manufacturer or its
3. If you require assistance or clarification representative is unable to repair a motor
on Ford Motor Company policies, vehicle to conform to the vehicle’s
please contact the Ford Customer applicable express warranty after a
Relationship Center. reasonable number of attempts, the
manufacturer shall be required to either
In order to help us serve you better, please
replace the vehicle with one substantially
have the following information available
identical or repurchase the vehicle and
when contacting a Customer Relationship
reimburse the buyer in an amount equal to
Center:
the actual price paid or payable by the
• Vehicle Identification Number. consumer (less a reasonable allowance
• Your telephone number (home and for consumer use). The consumer has the
business). right to choose whether to receive a refund
or replacement vehicle.
• The name of the authorized dealer and
city where located. California Civil Code Section 1793.22(b)
• The vehicle’s current odometer reading. presumes that the manufacturer has had
a reasonable number of attempts to
In some states within the United States, conform the vehicle to its applicable
you must directly notify Ford in writing express warranties if, within the first 18
before pursuing remedies under your months of ownership of a new vehicle or
state's warranty laws, and Ford is also the first 18000 miles (29 000 km),
allowed a final repair attempt. whichever occurs first:
Additionally, in some states within the 1. Two or more repair attempts are made
United States, a consumer has the option on the same non-conformity likely to
of submitting a warranty dispute to the cause death or serious bodily injury OR
BBB Auto Line before taking action under
2. Four or more repair attempts are made
the Magnuson-Moss Warranty Act, or to
on the same nonconformity (a defect
the extent allowed by state law, before
or condition that substantially impairs
pursuing replacement or repurchase
the use, value or safety of the vehicle)
remedies provided by certain state laws.
OR
This dispute handling procedure is not
required prior to enforcing state created 3. The vehicle is out of service for repair
rights or other rights which are independent of nonconformities for a total of more
of the Magnuson-Moss Warranty Act or than 30 calendar days (not necessarily
state replacement or repurchase laws. all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126

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 Customer Assistance

You are required to submit your warranty Disputes submitted to the BBB AUTO LINE
dispute to BBB AUTO LINE before asserting program are usually decided within forty
in court any rights or remedies conferred days after you file your claim with the BBB.
by California Civil Code Section 1793.22(b). You are not bound by the decision, and
You are also required to use BBB AUTO may reject the decision and proceed to
LINE before exercising rights or seeking court where all findings of the BBB Auto
remedies created by the Federal Line dispute, and decision, are admissible
Magnuson-Moss Warranty Act, 15 U.S.C. in the court action. Should you choose to
sec. 2301 et seq. If you choose to seek accept the BBB AUTO LINE decision, Ford
redress by pursuing rights and remedies is then bound by the decision, and must
not created by California Civil Code Section comply with the decision within 30 days
1793.22(b) or the Magnuson-Moss of receipt of your acceptance letter.
Warranty Act, resort to BBB AUTO LINE is
BBB AUTO LINE Application: Using the
not required by those statutes.
information provided below, please call or
write to request a program application.
THE BETTER BUSINESS You will be asked for your name and
address, general information about your
BUREAU (BBB) AUTO LINE new vehicle, information about your
PROGRAM (U.S. ONLY) warranty concerns, and any steps you have
already taken to try to resolve them. A
Your satisfaction is important to Ford Customer Claim Form will be mailed that
Motor Company and to your dealer. If a will need to be completed, signed and
warranty concern has not been resolved returned to the BBB along with proof of
using the three-step procedure outlined ownership. Upon receipt, the BBB will
earlier in this chapter in the Getting the review the claim for eligibility under the
Services you need section, you may be Program Summary Guidelines.
eligible to participate in the BBB AUTO
LINE program. You can get more information by
calling BBB AUTO LINE at
The BBB AUTO LINE program consists of 1-800-955-5100, or writing to:
two parts – mediation and arbitration.
During mediation, a representative of the BBB AUTO LINE
BBB will contact both you and Ford Motor 3033 Wilson Boulevard, Suite 600
Company to explore options for settlement Arlington, Virginia 22201
of the claim. If an agreement is not reached BBB AUTO LINE applications can also be
during mediation or you do not want to requested by calling the Ford Motor
participate in mediation, and if your claim Company Customer Relationship Center
is eligible, you may participate in the at 1-800-392-3673.
arbitration process. An arbitration hearing
Note: Ford Motor Company reserves the
will be scheduled so that you can present
right to change eligibility limitations, modify
your case in an informal setting before an
procedures, or to discontinue this process
impartial person. The arbitrator will
at any time without notice and without
consider the testimony provided and make
obligation.
a decision after the hearing.

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 Customer Assistance

UTILIZING THE GETTING ASSISTANCE

MEDIATION/ARBITRATION OUTSIDE THE U.S. AND
PROGRAM (CANADA ONLY) CANADA
For vehicles delivered to authorized Before exporting your vehicle to a foreign
Canadian dealers. In those cases where country, contact the appropriate foreign
you continue to feel that the efforts by Ford embassy or consulate. These officials can
of Canada and the authorized dealer to inform you of local vehicle registration
resolve a factory-related vehicle service regulations and where to find unleaded
concern have been unsatisfactory, Ford of fuel.
Canada participates in an impartial third
If you cannot find unleaded fuel or can only
party mediation/arbitration program
get fuel with an anti-knock index lower
administered by the Canadian Motor
than is recommended for your vehicle,
Vehicle Arbitration Plan (CAMVAP).
contact our Customer Relationship Center.
The CAMVAP program is a straight forward
The use of leaded fuel in your vehicle
and relatively speedy alternative to resolve
without proper conversion may damage
a disagreement when all other efforts to
the effectiveness of your emission control
produce a settlement have failed. This
system and may cause engine knocking or
procedure is without cost to you and is
serious engine damage. Ford Motor
designed to eliminate the need for lengthy
Company or Ford of Canada is not
and expensive legal proceedings.
responsible for any damage caused by use
In the CAMVAP program, impartial of improper fuel. Using leaded fuel may
third-party arbitrators conduct hearings at also result in difficulty importing your
mutually convenient times and places in vehicle back into the United States.
an informal environment. These impartial
If your vehicle must be serviced while you
arbitrators review the positions of the
are traveling or living in Asia-Pacific Region,
parties, make decisions and, when
Sub-Saharan Africa, U.S. Virgin Islands,
appropriate, render awards to resolve
Central America, the Caribbean, and Israel,
disputes. CAMVAP decisions are fast, fair,
contact the nearest authorized dealer. If
and final as the arbitrator’s award is
the authorized dealer cannot help you,
binding on both you and Ford of Canada.
contact:
CAMVAP services are available in all
FORD MOTOR COMPANY
Canadian territories and provinces. For
Customer Relationship Center
more information, without charge or
1555 Fairlane Drive
obligation, call your CAMVAP Provincial
Fairlane Business Park #3
Administrator directly at 1-800-207-0685
Allen Park, Michigan 48101
or visit www.camvap.ca.
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]

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 Customer Assistance

For customers in Guam, the If you buy your vehicle in North America
Commonwealth of the Northern Mariana and then relocate to any of the above
Islands (CNMI), America Samoa, and the locations, register your vehicle
U.S. Virgin Islands, please feel free to call identification number (VIN) and new
our Toll-Free Number: (800) 841-FORD address with Ford Motor Company by
(3673). emailing [email protected].
If your vehicle must be serviced while you If you are in another foreign country,
are traveling or living in Puerto Rico, contact the nearest authorized dealer. In
contact the nearest authorized dealer. If the event your inquiry is unresolved,
the authorized dealer cannot help you, communicate your concern with the
contact: dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
FORD MOTOR COMPANY
If you require additional assistance or
Customer Relationship Center
clarification, please contact the respective
1555 Fairlane Drive
Customer Relationship Center as
Fairlane Business Park #3
previously listed.
Allen Park, Michigan 48101
U.S.A. Customers in the U.S. should call
Telephone: (800) 841-FORD (3673) 1-800-392-3673.
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr ORDERING ADDITIONAL
If your vehicle must be serviced while you
OWNER'S LITERATURE
are traveling or living in the Middle East,
To order the publications in this portfolio,
contact the nearest authorized dealer. If
contact Helm, Incorporated at:
the authorized dealer cannot help you,
contact: HELM, INCORPORATED
47911 Halyard Drive
FORD MOTOR COMPANY
Plymouth, Michigan 48170
Customer Relationship Center
Attention: Customer Service
1555 Fairlane Drive
Fairlane Business Park #3 Or to order a free publication catalog, call
Allen Park, Michigan 48101 toll free: 1-800-782-4356
U.S.A. Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Ford: 80004443673 Helm, Incorporated can also be reached
Lincoln: 80004441067
by their website:
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi www.helminc.com
Arabia: 8008443673 (Items in this catalog may be purchased
If calling from Kuwait: 22280384 by credit card, check or money order.)
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com

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 Customer Assistance

Obtaining a French Owner’s If NHTSA receives similar

Manual complaints, it may open an
French Owner’s Manual can be obtained investigation, and if it finds that a
from your authorized dealer or by safety defect exists in a group of
contacting Helm, Incorporated using the vehicles, it may order a recall and
contact information listed previously in this remedy campaign. However,
section. NHTSA cannot become involved
in individual problems between
REPORTING SAFETY DEFECTS you, your dealer, or Ford Motor
(U.S. ONLY) Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
E142557
www.safercar.gov; or write to:
If you believe that your vehicle has Administrator
a defect which could cause a
crash or could cause injury or 1200 New Jersey Avenue,
death, you should immediately Southeast
inform the National Highway Washington, D.C. 20590
Traffic Safety Administration
(NHTSA) in addition to notifying You can also obtain other
Ford Motor Company. information about motor vehicle
safety from www.safercar.gov.

REPORTING SAFETY DEFECTS

(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.

Transport Canada Contact Information

Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-
index-76.htm (English)
Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-
index-76.htm (French)
Phone 1–800–333–0510

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 Customer Assistance

Ford of Canada Contact Information

Website www.ford.ca
Phone 1–800–565-3673

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 Fuses

FUSE SPECIFICATION CHART The power distribution box is located in

the engine compartment. It has
Power Distribution Box high-current fuses that protect your
vehicle’s main electrical systems from
WARNINGS overloads.
Always disconnect the battery before If you disconnect and reconnect the
servicing high current fuses. battery, you need to reset some features.
See Changing the 12V Battery (page 253).
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs.

E166589

The high-current fuses are coded as

follows:

Fuse or relay number Fuse amp rating Protected components

1 Relay Rear washer relay.

2 Relay Starter relay.
3 Relay Blower motor relay.
4 Relay Rear wiper relay.
5 Relay Fuel pump relay.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

6 Relay Electronic cooling fan.

7 Relay Rear window defroster.
Heated mirror relay.
8 Relay Electronic cooling fan.
9 Relay Run/start relay.
10 Relay Power distribution box relay.
11 40A* Power running boards.
Heated seats.
12 40A* Run/start relay.
13 30A* Starter relay.
14 50A* Electronic cooling fan.
15 — Not used.
16 50A* Electronic fan.
17 — Not used.
18 30A* Trailer brake.
19 20A* Power point (console).
20 20A* 4x4 module HAT 2.
21 30A* Trailer tow module.
22 30A* Passenger power seat.
23 Relay Air conditioner clutch relay.
24 Relay Trailer tow park lamp relay.
25 — Not used.
26 10A** ALT sensor.
27 20A** 4x4 module HAT 1.
28 25A** Trailer tow park lamp relay.
29 10A** Integrated wheel end solenoid.
30 10A** Air conditioner clutch relay.
31 15A** Trailer tow back up lamp.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

32 40A* Blower motor relay.

33 40A* 110-volt AC power point.
34 30A* Auxiliary blower motor.
35 50A* Powertrain control module relay.
36 30A* Power liftgate.
37 — Not used.
38 — Not used.
39 Relay Trailer tow backup lamps relay.
40 Relay Electronic fan 2 relay.
41 10A** Powertrain control module keep-alive
power.
42 5A** Run/start relay.
43 10A** Brake on/off switch.
44 20A** Fuel pump relay.
45 10A** Not used (spare).
46 15A** Front/rear washer pump.
47 30A* Rear wiper motor.
48 40A* Trailer tow module.
49 — Not used.
50 30A* Front wiper motor relay.
51 40A* Rear window defroster and heated mirror
relay.
52 10A** Anti-lock brake system run/start feed.
53 5A** Powertrain control module ISP.
54 5A** Power steering.
55 — Not used.
56 30A** Passenger compartment fuse panel run/
start feed.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

57 5A** Blower motor run/start.

58 — Not used.
59 15A** Heated mirrors.
60 — Not used.
61 — Not used.
62 — Not used.
63 25A* Electronic fan.
64 30A* Moonroof.
65 20A* Not used (spare).
66 20A* Auxiliary power point (rear of center
console).
67 40A* Front row climate controlled seats.
68 30A* Anti-lock brake system valves.
69 60A* Anti-lock brake system pump.
70 30A* Third row power fold seat.
71 20A* Auxiliary power point/cigar lighter.
72 20A* Auxiliary power point (right rear quarter
panel).
73 20A* Rear seat climate module.
74 30A* Driver power seat.
75 25A** Vehicle power 1 – powertrain control
module.
76 20A** Vehicle power 2 – powertrain control
module.
77 20A** Vehicle power 4 – ignition coils.
78 — Not used.
79 15A** Vehicle power 3 – powertrain control
module.
80 — Not used.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

81 — Not used.
82 5A** Rain sensor.
83 — Not used.
84 — Not used.
85 Relay Wiper motor relay.

*Cartridge fuses.
**Mini fuses.

To remove the trim panel for access to the

Passenger Compartment Fuse fuse box, pull the panel toward you and
Panel swing it out away from the side and
remove it. To reinstall it, line up the tabs
The fuse panel is located under the with the grooves on the panel, then push
right-hand side of the instrument panel. it shut.

E205347

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 Fuses

E163102

The fuses are coded as follows:

Fuse or relay number Fuse amp rating Protected components

1 30A Driver window.

2 15A Rear seat control.
Multimedia gateway module.
3 30A Passenger window.
4 10A Demand lamps.
5 20A Amplifier.
6 5A Rear electronic automatic temperature
control.
7 7.5A Power mirror.
Driver seat memory switch.
8 — Not used.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

9 10A SYNC.
Power lift gate.
Electric finish panel.
Display.
10 10A Run accessory relay.
11 10A Passive entry/start module.
12 15A Interior lighting.
Puddle lamps.
13 15A Right turn and stop/turn signals.
14 15A Left turn and stop/turn signals.
15 15A Reverse lamp.
Center high mount stop lamp.
EC mirror.
16 10A Right front low beam.
17 10A Left front low beam.
18 10A Brake shift interlock/start button LED/
keypad illumination.
Third row power folding seat.
Passive entry touch start.
19 — Not used.
20 20A Lock/unlock relays.
21 — Not used.
22 20A Horn.
23 15A Steering wheel control module.
Cluster.
24 15A Adjustable pedals/power adjustable
column.
Datalink.
25 15A Liftgate release decklid.
Liftglass release motor.
26 5A Push to start switch.
27 20A Passive entry/start module.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

28 15A Ignition switch.

Key inhibit switch.
29 20A Radio.
GPS.
30 15A Front park lamps.
31 5A Trailer brake on/off.
32 15A Power vent.
Driver's window motor.
Power inverter.
33 10A CCD suspension module.
34 10A Rear park assist.
Rear camera.
BLIS.
Heated seat.
35 5A Climate module.
O/D switch.
36 — Not used.
37 10A 4X4 module.
38 10A EC mirror.
Moonroof.
DVD.
AM/FM radio.
39 15A Left and right front high beams.
40 10A Rear park/tail lamps.
41 7.5A Restraints control module.
42 — Not used.
43 — Not used.
44 — Not used.
45 5A Not used (spare).
46 10A Climate control.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

47 15A Fog lamps.

48 30A Front passenger and rear windows circuit
breaker.
49 Relay Windows and vents relay.

CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one that
has the specified amperage rating. E217331
Using a fuse with a higher amperage
rating can cause severe wire damage and If electrical components in the vehicle are
could start a fire. not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.

FuseTypes

E207206

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 Fuses

Callout Fuse Type

A Micro 2
B Micro 3
C Maxi
D Mini
E M Case
F J Case
G J Case Low Profile

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 Maintenance

GENERAL INFORMATION Working with the Engine On

Have your vehicle serviced regularly to help WARNING

maintain its roadworthiness and resale To reduce the risk of vehicle damage
value. There is a large network of and/or personal burn injuries, do not
authorized dealers that are there to help start your engine with the air cleaner
you with their professional servicing removed and do not remove it while the
expertise. We believe that their specially engine is running.
trained technicians are best qualified to
service your vehicle properly and expertly.
1. Set the parking brake and shift to park
They are supported by a wide range of
(P).
highly specialized tools developed
specifically for servicing your vehicle. 2. Block the wheels.
If your vehicle requires professional service,
an authorized dealer can provide the OPENING AND CLOSING THE
necessary parts and service. Check your HOOD
warranty information to find out which
parts and services are covered. 1. Inside the vehicle, pull the hood release
Use only recommended fuels, lubricants, handle located under the left hand side
fluids and service parts conforming to of the instrument panel.
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.

Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation. E166491

• Keep all open flames and other burning 2. Go to the front of your vehicle and
material (such as cigarettes) away locate the secondary release lever
from the battery and all fuel related under the front of the hood near the
parts. center of your vehicle.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.

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 Maintenance

3. Raise the hood until the lift cylinders

hold it open.
4. To close, lower the hood and make
sure that it is closed properly and fully
latched.

E190266

UNDER HOOD OVERVIEW

A B C D E F

H G
A
E166496

A. Windshield washer fluid reservoir. See Washer Fluid Check (page 252).
B. Battery. See Changing the 12V Battery (page 253).

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 Maintenance

C. Engine oil filler cap. See Engine Oil Check (page 245).
D. Engine oil dipstick. See Engine Oil Dipstick (page 245).
E. Brake fluid reservoir. See Brake Fluid Check (page 252).
F. Engine coolant reservoir. See Engine Coolant Check (page 247).
G. Air filter assembly. See Changing the Engine Air Filter (page 262).
H. Power distribution box. See Fuses (page 233).

4. Switch the engine off and wait 15

minutes for the oil to drain into the oil
ENGINE OIL DIPSTICK pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
A B 5. Open the hood. See Opening and
Closing the Hood (page 243).
6. Remove the dipstick and wipe it with
a clean, lint-free cloth. See Under
Hood Overview (page 244).
7. Replace the dipstick and remove it
again to check the oil level. See
Engine Oil Dipstick (page 245).
8. Make sure that the oil level is between
E161560
the maximum and minimum marks. If
the oil level is at the minimum mark,
A MIN add oil immediately. See Capacities
B MAX and Specifications (page 308).
9. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
ENGINE OIL CHECK Note: Do not remove the dipstick when the
engine is running.
To check the engine oil level consistently
and accurately, do the following: Note: If the oil level is between the
maximum and minimum marks, the oil level
1. Make sure the parking brake is on. Make is acceptable. Do not add oil.
sure the transmission is in park (P) or
neutral (N). Note: The oil consumption of new engines
reaches its normal level after approximately
2. Run the engine until it reaches normal 3,100 mi (5,000 km).
operating temperature.
3. Make sure that your vehicle is on level Adding Engine Oil
ground.
WARNING
Do not remove the filler cap when
the engine is running.

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 Maintenance

Do not use supplemental engine oil Note: Do not add oil further than the
additives because they are unnecessary maximum mark. Oil levels above the
and could lead to engine damage that may maximum mark may cause engine damage.
not be covered by the vehicle Warranty. Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.

OIL CHANGE INDICATOR

RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
E142732
From the main menu scroll to:
Only use oils certified for gasoline engines
by the American Petroleum Institute (API). Message Action and description
An oil with this trademark symbol
Settings Press the right arrow button,
conforms to the current engine and
then from this menu scroll
emission system protection standards and
to the following message.
fuel economy requirements of the
International Lubricants Specification Vehicle Press the right arrow button,
Advisory Committee (ILSAC). then from this menu scroll
To top up the engine oil level do the to the following message.
following:
Oil Life Press the right arrow button,
1. Clean the area surrounding the engine then from this menu scroll
oil filler cap before you remove it. to the following message.
2. Remove the engine oil filler cap. See Hold OK to Press and hold the OK
Under Hood Overview (page 244). Reset button until the instrument
Turn it counterclockwise and remove cluster displays the
it. following message.
3. Add engine oil that meets Ford
specifications. See Capacities and Reset Successful
Specifications (page 308). You may When the oil change indic-
have to use a funnel to pour the engine ator resets the instrument
oil into the opening. cluster displays 100%.
4. Recheck the oil level.
Remaining Life
5. If the oil level is correct, replace the
dipstick and make sure it is fully seated. {00}%
6. Replace the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.

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 Maintenance

Message Action and description Maintain coolant concentration within

48% to 50%, which equates to a freeze
If the instrument cluster point between -30°F (-34°C) and -34°F
displays one of the following (-37°C). Coolant concentration should be
messages, repeat the checked using a refractometer. We do not
process. recommend the use of hydrometers or
coolant test strips for measuring coolant
Not Reset concentration.
Reset Cancelled Adding Coolant
WARNING
ENGINE COOLANT CHECK
Never remove the coolant reservoir
WARNINGS cap while the engine is running or hot.
Do not add engine coolant when the
engine is hot. Steam and scalding Note: Automotive fluids are not
liquids released from a hot cooling interchangeable. Take care not to put
system can burn you badly. Also, spilling engine coolant in the windshield washer
coolant on hot engine parts can burn you. fluid reservoir or windshield washer fluid in
the engine coolant reservoir.
Do not put engine coolant in the
windshield washer fluid container. If Note: Do not use stop leak pellets, cooling
sprayed on the windshield, engine system sealants, or non-specified additives
coolant could make it difficult to see as they can cause damage to the engine
through the windshield. cooling or heating systems. Resulting
component damage may not be covered by
To reduce the risk of personal injury, the vehicle Warranty.
make sure the engine is cool before
unscrewing the coolant pressure It is very important to use prediluted
relief cap. The cooling system is under coolant approved to the correct
pressure. Steam and hot liquid can come specification in order to avoid plugging the
out forcefully when you loosen the cap small passageways in the engine cooling
slightly. system. See Capacities and
Specifications (page 304). Do not mix
Do not add coolant further than the different colors or types of coolant in your
MAX mark. vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
When the engine is cold, check the or cooling system components and may
concentration and level of the coolant at not be covered by the vehicle Warranty.
the intervals listed in the scheduled Note: If prediluted coolant is not available,
maintenance information. See Scheduled use the approved concentrated coolant
Maintenance (page 443). diluting it to 50/50 with distilled water. See
Note: Make sure that the coolant level is Capacities and Specifications (page 304).
between the MIN and MAX marks on the Using water that has not been deionised
coolant reservoir. may contribute to deposit formation,
corrosion and plugging of the small cooling
Note: Coolant expands when it is hot. The system passageways.
level may extend beyond the MAX mark.

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 Maintenance

Note: Coolants marketed for all makes and Note: In case of emergency, you can add a
models may not be approved to Ford large amount of water without coolant in
specifications and may cause damage to order to reach a vehicle service location.
the cooling system. Resulting component Water alone, without coolant, can cause
damage may not be covered by the vehicle engine damage from corrosion, overheating
Warranty. or freezing. When you reach a service
location, you must have the cooling system
If the coolant level is at or below the
drained and refilled with prediluted coolant
minimum mark, add prediluted coolant
approved to the correct specification. See
immediately.
Capacities and Specifications (page 304).
To top up the coolant level do the
Do not use the following as a coolant
following:
substitute:
1. Unscrew the cap slowly. Any pressure • Alcohol.
escapes as you unscrew the cap.
• Methanol.
2. Add prediluted coolant approved to
the correct specification. See • Brine.
Capacities and Specifications (page • Any coolant mixed with alcohol or
304). methanol antifreeze.
3. Add enough prediluted coolant to Alcohol and other liquids can cause engine
reach the correct level. damage from overheating or freezing.
4. Replace the coolant reservoir cap, turn Do not add extra inhibitors or additives to
it clockwise until you feel a strong the coolant. These can be harmful and
resistance. compromise the corrosion protection of
5. Check the coolant level in the coolant the coolant.
reservoir the next few times you drive
your vehicle. If necessary, add enough Recycled Coolant
prediluted engine coolant to bring the We do not recommend the use of recycled
coolant level to the correct level. coolant as an approved recycling process
If you have to add more than 1.1 qt (1 L) of is not yet available.
engine coolant per month, have your Dispose of used engine coolant in an
vehicle checked as soon as possible. appropriate manner. Follow your
Operating an engine with a low level of community's regulations and standards
coolant can result in engine overheating for recycling and disposing of automotive
and possible engine damage. fluids.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.

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Severe Climates A warning lamp illuminates and

a message may appear in the
If you drive in extremely cold climates: information display.
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point If the engine reaches a preset
protection. Coolant concentrations over-temperature condition, the engine
above 60% decrease the overheat automatically switches to alternating
protection characteristics of the cylinder operation. Each disabled cylinder
coolant and may cause engine acts as an air pump and cools the engine.
damage.
When this occurs, your vehicle still
If you drive in extremely hot climates: operates, however:
• You can decrease the coolant • Engine power is limited.
concentration to 40%. • The air conditioning system turns off.
• Coolant concentrations below 40%
Continued operation increases the engine
decrease the freeze and corrosion
temperature, causing the engine to
protection characteristics of the
completely shut down. Your steering and
coolant and may cause engine
braking effort increases in this situation.
damage.
When the engine temperature cools, you
Vehicles driven year-round in non-extreme
can re-start the engine. Have your vehicle
climates should use prediluted coolant for
checked as soon as possible to minimize
optimum cooling system and engine
engine damage.
protection.
When Fail-Safe Mode Is Activated
Coolant Change
At specific mileage intervals, as listed in WARNINGS
the scheduled maintenance information, Fail-safe mode is for use during
the coolant should be changed. Add emergencies only. Operate your
prediluted coolant approved to the correct vehicle in fail-safe mode only as long
specification. See Capacities and as necessary to bring your vehicle to rest
Specifications (page 304). in a safe location and seek immediate
repairs. When in fail-safe mode, your
Fail-Safe Cooling vehicle will have limited power, will not be
able to maintain high-speed operation, and
Fail-safe cooling allows you to temporarily may completely shut down without
drive your vehicle before any incremental warning, potentially losing engine power,
component damage occurs. The fail-safe power steering assist, and power brake
distance depends on ambient assist, which may increase the possibility
temperature, vehicle load and terrain. of a crash resulting in serious injury.
How Fail-Safe Cooling Works Never remove the coolant reservoir
cap while the engine is running or hot.
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone:

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Your vehicle has limited engine power At this time, you may notice the coolant
when in the fail-safe mode, drive your temperature gauge moves toward the red
vehicle with caution. Your vehicle does not zone and a message may appear in the
maintain high-speed operation and the information display.
engine may operate poorly. You may notice a reduction in vehicle
Remember that the engine is capable of speed caused by reduced engine power.
automatically shutting down to prevent In order to manage the engine coolant
engine damage. In this situation: temperature. Your vehicle may enter this
mode if certain high-temperature and
1. Pull off the road as soon as safely
high-load conditions take place. The
possible and switch the engine off.
amount of speed reduction depends on
2. If you are a member of a roadside vehicle loading, grade and ambient
assistance program, we recommend temperature. If this occurs, there is no need
that you contact your roadside to pull off the road. You can continue to
assistance service provider. drive your vehicle.
3. If this is not possible, wait a short The air conditioning may automatically
period for the engine to cool. turn on and off during severe operating
4. Check the coolant level. If the coolant conditions to protect the engine from
level is at or below the minimum mark, overheating. When the coolant
add prediluted coolant immediately. temperature decreases to the normal
operating temperature, the air conditioning
5. When the engine temperature cools,
turns on.
you can re-start the engine. Have your
vehicle checked as soon as possible to If the coolant temperature gauge moves
minimize engine damage. fully into the red zone, or if the coolant
Note: Driving your vehicle without repair temperature warning or service engine
increases the chance of engine damage. soon messages appear in your information
display, do the following:
Engine Coolant Temperature 1. Pull off the road as soon as safely
Management (If Equipped) possible and shift the transmission into
park (P).
WARNING
2. Leave the engine running until the
To reduce the risk of crash and injury, coolant temperature gauge needle
be prepared that the vehicle speed returns to the normal position. After
may reduce and the vehicle may not several minutes, if the temperature
be able to accelerate with full power until does not drop, follow the remaining
the coolant temperature reduces. steps.
3. Switch the engine off and wait for it to
If you tow a trailer with your vehicle, the cool. Check the coolant level.
engine may temporarily reach higher a
4. If the coolant level is at or below the
temperature during severe operating
minimum mark, add prediluted coolant
conditions, for example ascending a long
immediately.
or steep grade in high ambient
temperatures. 5. If the coolant level is normal, restart
the engine and continue.

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 Maintenance

AUTOMATIC TRANSMISSION TRANSFER CASE FLUID

FLUID CHECK CHECK (If Equipped)
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 443).
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission
does not consume fluid. However, if the
transmission slips, shifts slowly or if you
notice a sign of leaking fluid, contact an
authorized dealer.
Do not use supplemental transmission 3
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.

E170444

1. Clean the area around the filler plug.

2. Remove the filler plug.
3. Inspect the fluid level. The fluid level
should be within 0.20 in (5mm) from
the bottom of the hole.
4. Add fluid through the filler opening. Fill
to the bottom of the opening.
Use only fluid that meets Ford
specifications. See Capacities and
Specifications (page 304).

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BRAKE FLUID CHECK

WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death.
Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death.
Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the E170684
affected areas immediately with
To avoid fluid contamination, the reservoir
plenty of water and contact your physician.
cap must remain in place and fully tight,
A fluid level between the MAX and unless you are adding fluid.
MIN lines is within the normal
Only use fluid that meets Ford
operating range and there is no need
specifications. See Capacities and
to add fluid. A fluid level not in the normal
Specifications (page 304).
operating range could compromise the
performance of the system. Have your
vehicle checked immediately. WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident.

Note: The front and rear washer systems

are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 304).

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State or local regulations on volatile WARNINGS

organic compounds may restrict the use Keep batteries out of reach of
of methanol, a common windshield washer children. Batteries contain sulfuric
antifreeze additive. Washer fluids acid. Avoid contact with skin, eyes or
containing non-methanol antifreeze clothing. Shield your eyes when working
agents should be used only if they provide near the battery to protect against possible
cold weather protection without damaging splashing of acid solution. In case of acid
the vehicle’s paint finish, wiper blades or contact with skin or eyes, flush
washer system. immediately with water for a minimum of
15 minutes and get prompt medical
FUEL FILTER attention. If acid is swallowed, call a
physician immediately.
Your vehicle is equipped with a lifetime Battery posts, terminals and related
fuel filter that is integrated with the fuel accessories contain lead and lead
tank. Regular maintenance or replacement compounds. Wash hands after
is not needed. handling.
This vehicle may be fitted with more
CHANGING THE 12V BATTERY than one battery. Removing the
battery cables from only one battery
WARNINGS does not disconnect your vehicle electrical
Batteries normally produce explosive system. Make sure you disconnect the
gases which can cause personal battery cables from all batteries when
injury. Therefore, do not allow disconnecting power. Failure to do so may
flames, sparks or lighted substances to cause serious personal injury or property
come near the battery. When working near damage.
the battery, always shield your face and
protect your eyes. Always provide correct Your vehicle is fitted with a Motorcraft
ventilation. maintenance-free battery which normally
does not require additional water.
When lifting a plastic-cased battery,
excessive pressure on the end walls When a battery replacement is required,
could cause acid to flow through the you must use a recommended
vent caps, resulting in personal injury and replacement battery that matches the
damage to the vehicle or battery. Lift the electrical requirements of the vehicle.
battery with a battery carrier or with your Note: After cleaning or replacing the
hands on opposite corners. battery, make sure you reinstall the battery
cover or shield.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect the low voltage battery performance
and durability. This may also affect the
performance of other electrical systems in
the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry.

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 Maintenance

If you see any corrosion on the battery or Note: For flexible fuel vehicles, if you are
terminals, remove the cables from the operating on E85, you may experience poor
terminals and clean with a wire brush. You starts or an inability to start the engine and
can neutralize the acid with a solution of driveability problems until the fuel trim and
baking soda and water. ethanol content have been relearned.
Because your vehicle’s engine is Make sure that you dispose of old batteries
electronically controlled by a computer, in an environmentally friendly way. Seek
some control conditions are maintained advice from your local authority about
by power from the battery. When the recycling old batteries.
battery is disconnected or a new battery If storing your vehicle for more than 30
is installed, the engine must relearn its idle days without recharging the battery, we
and fuel trim strategy for optimum recommend that you disconnect the
driveability and performance. Flexible fuel battery cables to maintain battery charge
vehicles (FFV) must also relearn the for quick starting.
ethanol content of the fuel for optimum
driveability and performance. Battery Management System (If
To restore the settings, do the following: Equipped)

1. Apply the parking brake. The battery management system monitors

2. Shift into park (P) or neutral (N). battery conditions and takes actions to
3. Switch off all accessories. extend battery life. If excessive battery
drain is detected, the system temporarily
4. Press the brake pedal and start your disables some electrical systems to
vehicle. protect the battery.
5. Run the engine until it reaches normal Systems included are:
operating temperature. While the
engine is warming up, complete the • Heated rear window.
following: Reset the clock. See Audio • Heated seats.
System (page 313). Reset the power • Climate control.
windows bounce-back feature. See
Windows and Mirrors (page 79). • Heated steering wheel.
Reset the radio station presets. See • Audio unit.
Audio System (page 313). • Navigation system.
6. Allow the engine to idle for at least one A message may appear in the information
minute. displays to alert you that battery
7. Drive the vehicle at least 10 mi (16 km) protection actions are active. These
to completely relearn the idle trim and messages are only for notification that an
fuel trim strategy. action is taking place, and not intended to
Note: If you do not allow the engine to indicate an electrical problem or that the
relearn the idle and fuel trim strategy, the battery requires replacement.
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.

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 Maintenance

After battery replacement, or in some CHANGING THE WIPER

cases after charging the battery with an
external charger, the battery management BLADES
system requires eight hours of vehicle sleep
time to relearn the battery state of charge. Note: Do not hold the wiper blade when
During this time your vehicle must remain lifting the wiper arm.
fully locked with the ignition switched off.
Note: Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.

Electrical Accessory Installation

To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of E165804
the battery condition and potential
1. Pull the wiper blade and arm away
incorrect system operation.
from the glass.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
2
This may also affect the performance of
other electrical systems in the vehicle.

CHECKING THE WIPER

BLADES

E142463

Run the tip of your fingers over the edge of 3

the blade to check for roughness.
Clean the wiper blades with washer fluid E205141
or water applied with a soft sponge or
cloth. 2. Lift the wiper blade primary locking clip.

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 Maintenance

3. Press the wiper blade secondary Vertical Aim Adjustment

locking clip.
1. Park your vehicle directly in front of a
4. Remove the wiper blade. wall or screen on a level surface,
Note: Make sure that the wiper arm does approximately 25 feet (7.6 meters)
not spring back against the glass when the away.
wiper blade is not attached. 2. Measure the height from the center of
5. Install in the reverse order. your headlamp (indicated by a 3.0
millimeter circle on the lens) to the
Note: Make sure that the wiper blade locks ground and mark an 8 foot (2.4 meter)
into place. horizontal reference line on the vertical
wall or screen at this height (a piece of
ADJUSTING THE HEADLAMPS masking tape works well).
Note: To see a clearer light pattern for
Vertical Aim Adjustment adjusting, you may want to block the light
from one headlamp while adjusting the
The headlamps on your vehicle are other.
properly aimed at the assembly plant. If
your vehicle has been in an accident, 3. Switch on the low beam headlamps to
contact an authorized dealer to check and illuminate the wall or screen and open
realign your headlamps. the hood. Cover one of the headlamps
so no light hits the wall.
Headlamp Aiming Target

E167358

E142592
4. For halogen or LED headlamps: On
the wall or screen you will observe a
A 8 feet (2.4 meters). light pattern with a distinct horizontal
B Center height of lamp to ground. edge toward the right. If this edge is not
at the horizontal reference line, you will
C 25 feet (7.6 meters). need to adjust the beam so the edge
D Horizontal reference line. is at the same height as the horizontal
reference line.

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E163806 E167360

5. Locate the vertical adjuster on each 3. Remove the pushpin at the upper
headlamp. Use a #2 Phillips inboard corner of the lamp.
screwdriver to turn the adjuster either
counterclockwise or clockwise in order
to adjust the vertical aim of the
headlamp.
6. Repeat Steps 3 through 7 to adjust the
other headlamp.
7. Close the hood and turn off the lamps.

Horizontal Aim Adjustment

Horizontal aim is not required for this
vehicle and is not adjustable.
E167361

REMOVING A HEADLAMP 4. Remove the three retaining bolts.

5. Slide the headlamp assembly forward
Install in the reverse order unless otherwise and disconnect the two attachments
stated. at the fender.
1. Switch all of the lamps and the ignition 6. Disconnect the electrical connector.
off.
2. Open the hood. See Opening and CHANGING A BULB
Closing the Hood (page 243).
WARNING
Bulbs can become hot. Let the bulb
cool down before removing it. Failure
to do so could result in personal
injury.

Install in the reverse order unless otherwise

stated.

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 Maintenance

Note: If the bulb is accidentally touched, Front Direction Indicator Bulb

clean it with rubbing alcohol before
installing it.

Headlamp Bulb
1. Switch all of the lamps and the ignition
off.
2. Remove the headlamp. See
Removing a Headlamp (page 257).

E205569

1. Switch all of the lamps and the ignition

off.
2. Remove the headlamp. See
Removing a Headlamp (page 257).
3. Turn the bulb holder counterclockwise
and remove it.
E205568 4. Remove the bulb by pulling it straight
out.
3. Carefully remove the cover.
4. Disconnect the electrical connector. Side Marker Bulb
5. Turn the bulb holder counterclockwise
and remove it.
Note: You cannot separate the bulb from
the bulb holder.
Note: Do not touch the bulb glass.

LED Headlamp Bulb (If Equipped)

These lamps have LED bulbs. Contact an
authorized dealer.

E183764

1. Switch all of the lamps and the ignition

off.
2. Turn the bulb holder counterclockwise
and remove it.
Note: You cannot separate the bulb from
the bulb holder.
Note: Do not touch the bulb glass.

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LED Direction Indicator and Side Rear Lamp, Brake Lamp, Rear
Marker Bulbs (If Equipped) Direction Indicator and Reverse
Lamp Bulbs
These lamps have LED bulbs. Contact an
authorized dealer.

Fog Lamp Bulb (If Equipped)

E187289

A. Reverse lamp bulb.

E163826 B. Rear lamp, brake lamp and
direction indicator bulb.
1. Switch all of the lamps and the ignition
off. 1. Switch all of the lamps and the ignition
2. Disconnect the electrical connector. off.
3. Turn the bulb holder counterclockwise
and remove it.
Note: You cannot separate the bulb from
the bulb holder.
Note: Do not touch the bulb glass.

E205570

2. Carefully remove the cover.

3. Remove the retaining bolts from the
lamp assembly.
4. Remove the lamp assembly.
5. Disconnect the electrical connector.
6. Turn the bulb holder counterclockwise
and remove it.
Note: You cannot separate the bulb from
the bulb holder.

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 Maintenance

LED Rear Lamp, Brake Lamp, Rear LED Central High-mounted Brake
Direction Indicator and Reverse Lamp Bulb (If Equipped)
Lamp Bulbs (If Equipped)
These lamps have LED bulbs. Contact an
These lamps have LED bulbs. Contact an authorized dealer.
authorized dealer.
License Plate Lamp Bulb
Central High-mounted Brake Lamp
Bulb
1. Switch all of the lamps and the ignition
off.

E205571
E205572
1. Use a suitable tool, for example a
2. Remove the retaining bolts from the screwdriver, to carefully remove the
lamp assembly. lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.

Side Direction Indicator Bulb

These lamps have LED bulbs. Contact an
authorized dealer.

BULB SPECIFICATION CHART

E205573
Replacement bulbs are specified in the
3. Remove the lamp and unclip the bulb chart below. Headlamp bulbs must be
holder. marked with an authorized D.O.T. marking
4. Remove the bulb by pulling it straight for North America to make sure they have
out. the proper lamp performance, light
brightness, light pattern and safe visibility.
The correct bulbs will not damage the
lamp assembly or void the lamp assembly
warranty and will provide quality bulb
illumination time.

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 Maintenance

Exterior Lamps
Lamp Specification Power (Watt)

Position lamp. W5W 5

Front direction indicator. 7444NA 5
Daytime running lamps. LED LED
Headlamp low beam. H11 55
Headlamp high beam. HB3 55
LED Headlamps. LED LED
Front fog lamps. 9140 55
Front side marker lamps. W5W 5
Side direction indicator. LED LED
Rear lamp, brake lamp and rear direction indicator. 3057 27/6.7
Central high mounted brake lamp. 912 5
Reversing lamps. 3156 27
License plate lamp. 912 5

LED lamps are not serviceable. Contact an authorized dealer if they fail.

Interior Lamps
Lamp Specification Power (Watt)

Glove compartment lamp. 194 3.5

Vanity mirror lamp. A6224PF
Map lamp. W5W 5

Interior lamp.
1 W5W 5

Rear dome lamp. 578 10

1
Second row rail lamp.

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 Maintenance

CHANGING THE ENGINE AIR

FILTER
WARNING
To reduce the risk of vehicle damage
and personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.

Note: Failure to use the correct air filter E163756

element may result in severe engine
damage. Resulting component damage 2. Reposition the locking clip on the
may not be covered by the vehicle Warranty. connector (connector shown from
below for clarity), squeeze the
When changing the air filter element, use connector and pull it off of the air
only the air filter element listed. See outlet tube.
Motorcraft Parts (page 304).
Change the air filter element at the correct
interval. See Scheduled Maintenance
(page 443).

E163757

3. Clean the area from around the air tube

to the air cover connection to prevent
debris from entering the system. Next,
E163755 loosen the bolt on the air tube clamp
1. Locate the mass air flow sensor so the clamp is no longer snug to the
electrical connector on the air outlet air tube. It is not necessary to
tube. Disconnect the mass air flow completely remove the clamp.
sensor electrical connector. 4. Pull the air tube off from the air cleaner
housing.

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E163758 E163760

5. Release the three clamps that secure 10. Reconnect the mass air flow sensor
the cover to the air filter housing. Push electrical connector to the outlet
the air filter cover toward the center of tube. Make sure the locking tab on
the vehicle and up slightly to release it. the connector is in the locked position
6. Remove the air filter element from the (connector shown from below for
air filter housing. clarity).
7. Install the new air filter element.

E163759

8. Replace the air filter housing cover and

secure all the clamps. Be careful not
to crimp the filter element edges
between the air filter housing and cover
and ensure that you properly align the
tabs on the edge into the slots.
9. Slip the air tube onto the air filter
housing and tighten the air-tube clamp
bolt snugly. Do not over tighten
air-tube clamp bolt.

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 Vehicle Care

GENERAL INFORMATION CLEANING PRODUCTS

Your Ford or Lincoln authorized dealer has For best results, use the following products
many quality products available to clean or products of equivalent quality:
your vehicle and protect its finishes.
Materials
Name Specification
Motorcraft Bug and Tar Remover (U.S.) -
Motorcraft Dissolvant de goudron et éliminateur d’insectes (Canada)
ZC-42 (U.S. & Canada)
Motorcraft Custom Bright Metal Cleaner (U.S.) -
Motorcraft Nettoyant pour métal brillant (Canada)
ZC-15 (U.S. & Canada)
Motorcraft® Detail Wash (U.S.) ESR-M14P4-A
Shampooing superfin Motorcraft® (Canada)
ZC-3-A (U.S. & Canada)
Motorcraft Engine Shampoo and Degreaser -
Engine Shampoo and Degreaser
ZC-20 (U.S.)
Engine Shampoo -
Motorcraft Shampooing pour moteur (Canada)
CXC-66-A (Canada)
Motorcraft Leather and Vinyl Cleaner (U.S.) -
Motorcraft Nettoyant pour cuir et vinyle de haute qualité (Canada)
ZC-56 (U.S. & Canada)
Multi-Purpose Cleaner -
Motorcraft Nettoyant multi-usage (Canada)
CXC-101 (Canada)
Motorcraft® Premium Windshield Wash Concentrate with Bitterant WSS-M14P19-A
(U.S.)
Liquide lave-glace de haute qualité Motorcraft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Professional Strength Carpet and Upholstery Cleaner (U.S.) -
Motorcraft Nettoyant professionnel pour sellerie et moquette (Canada)
ZC-54 (U.S. & Canada)
Motorcraft Spot and Stain Remover -
Spot and Stain Remover
ZC-14 (U.S.)
Motorcraft® Ultra-Clear Spray Glass Cleaner (U.S.) ESR-M14P5-A
Motorcraft Nettoie-vitres de qualité supérieure (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
Motorcraft® Wheel and Tire Cleaner (U.S.) -

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 Vehicle Care

Name Specification
Nettoyant pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
Exterior Chrome Parts
CLEANING THE EXTERIOR • Apply a high quality-cleaning product
to bumpers and other chrome parts.
Wash your vehicle regularly with cool or
Follow the manufacturer’s instructions.
lukewarm water and a neutral pH
We recommend Motorcraft Custom
shampoo, we recommend Motorcraft
Bright Metal Cleaner.
Detail Wash.
• Do not apply the cleaning product to
• Never use strong household detergents hot surfaces. Do not leave the cleaning
or soap, for example dish washing or product on chrome surfaces longer
laundry liquid. These products can than the time recommended.
discolor and spot painted surfaces.
• Using other non-recommended
• Never wash your vehicle when it is hot cleaners can result in severe and
to the touch, or during strong or direct permanent cosmetic damage.
sunlight.
Note: Never use abrasive materials, for
• Dry your vehicle with a chamois or soft
example steel wool or plastic pads as they
terry cloth towel to eliminate water
can scratch the chrome surface.
spotting.
• Immediately remove fuel spillages, bird Note: Do not use chrome cleaner, metal
droppings, insect deposits and road tar. cleaner or polish on wheels or wheel covers.
These may cause damage to your
Exterior Plastic Parts
vehicle’s paintwork or trim over time.
We recommend Motorcraft Bug and For routine cleaning we recommend
Tar Remover. Motorcraft Detail Wash. If tar or grease
• Remove any exterior accessories, for spots are present, we recommend
example antennas, before entering a Motorcraft Bug and Tar Remover.
car wash.
Stripes or Graphics (If Equipped)
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these Hand washing your vehicle is preferred
substances come in contact with your however, pressure washing may be used
vehicle, wash the affected area as soon as under the following conditions:
possible.
• Do not use water pressure higher than
2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F
(82°C).
• Use a spray with a 40° wide spray
angle pattern.
• Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your
vehicle's surface.

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 Vehicle Care

Note: Holding the pressure washer nozzle • Do not allow wax to come in contact
at an angle to the vehicle's surface may with any non-body (low-gloss black)
damage graphics and cause the edges to colored trim. The wax will discolor or
peel away from the vehicle's surface. stain the parts over time.
• Roof racks.
Underbody
• Bumpers.
Flush the complete underside of your • Grained door handles.
vehicle frequently. Keep body and door
drain holes free of debris or foreign • Side moldings.
material. • Mirror housings.
• Windshield cowl area.
Under Hood
• Do not apply wax to glass areas.
For removing black rubber marks from
• After waxing, your car's paint should
under the hood we recommend Motorcraft
feel smooth, and be free of streaks and
Wheel and Tire Cleaner or Motorcraft Bug
smudges.
and Tar Remover.

WAXING CLEANING THE ENGINE

Engines are more efficient when they are
Regular waxing is necessary to protect your
clean because grease and dirt buildup keep
car's paint from the elements. We
the engine warmer than normal.
recommend that you wash and wax the
painted surface once or twice a year. When washing:
When washing and waxing, park your • Take care when using a power washer
vehicle in a shaded area out of direct to clean the engine. The high-pressure
sunlight. Always wash your vehicle before fluid could penetrate the sealed parts
applying wax. and cause damage.
• Use a quality wax that does not contain • Do not spray a hot engine with cold
abrasives. water to avoid cracking the engine
block or other engine components.
• Follow the manufacturer’s instructions
to apply and remove the wax. • Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
• Apply a small amount of wax in a cleaning and pressure rinse clean. In
back-and-forth motion, not in circles. Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.

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• Never wash or rinse any ignition coil, CLEANING THE INTERIOR

spark plug wire or spark plug well, or
the area in and around these locations. WARNINGS
• Cover the battery, power distribution Do not use cleaning solvents, bleach
box, and air filter assembly to prevent or dye on the vehicle’s safety belts,
water damage when cleaning the as these actions may weaken the
engine. belt webbing.
On vehicles equipped with
CLEANING THE WINDOWS AND seat-mounted airbags, do not use
WIPER BLADES chemical solvents or strong
detergents. Such products could
Car wash chemicals and environmental contaminate the side airbag system and
fallout can result in windshield and wiper affect performance of the side airbag in a
blade contamination. Dirty windshield and collision.
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper For fabric, carpets, cloth seats, safety belts
blades clean to maintain windshield wiper and seats equipped with side airbags:
performance.
• Remove dust and loose dirt with a
To clean the windshield and wiper blades: vacuum cleaner.
• Clean the windshield with a • Remove light stains and soil with
non-abrasive glass cleaner. When Motorcraft Professional Strength
cleaning the interior of the windshield, Carpet & Upholstery Cleaner.
avoid getting any glass cleaner on the
• If grease or tar is present on the
instrument panel or door panels. Wipe
material, spot-clean the area first with
any glass cleaner off these surfaces
Motorcraft Spot and Stain Remover. In
immediately.
Canada, use Motorcraft Multi-Purpose
• For windshields contaminated with Cleaner.
tree sap, chemicals, wax or bugs, clean
• If a ring forms on the fabric after spot
the entire windshield using steel wool
cleaning, clean the entire area
(no greater than 0000 grade) in a
immediately (but do not oversaturate)
circular motion and rinse with water.
or the ring will set.
• Clean the wiper blades with isopropyl
• Do not use household cleaning
rubbing alcohol or windshield washer
products or glass cleaners, which can
concentrate.
stain and discolor the fabric and affect
Note: Do not use razor blades or other the flame retardant abilities of the seat
sharp objects to clean or remove decals materials.
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.

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 Vehicle Care

CLEANING THE INSTRUMENT 1. Wipe up spilled liquid using a clean,

soft cloth as quickly as possible.
PANEL AND INSTRUMENT
2. Use Motorcraft Premium Leather and
CLUSTER LENS Vinyl Cleaner or a commercially
available leather cleaning product for
WARNING automotive interiors. Test any cleaner
Do not use chemical solvents or or stain remover on an inconspicuous
strong detergents when cleaning the area.
steering wheel or instrument panel 3. Alternatively, wipe the surface with a
to avoid contamination of the airbag clean, soft cloth and a mild soap and
system. water solution. Dry the area with a
clean, soft cloth.
Note: Follow the same procedure as 4. If necessary, apply more soap and
cleaning leather seats for cleaning leather water solution or cleaning product to
instrument panels and leather interior trim a clean, soft cloth and press it onto the
surfaces. See Cleaning Leather Seats soiled area. Allow this to set at room
(page 268). temperature for 30 minutes.
Clean the instrument panel and cluster 5. Remove the soaked cloth, then with a
lens with a clean, damp and soft cloth, clean, damp cloth, use a rubbing
then use a clean, dry and soft cloth to dry motion for 60 seconds on the soiled
these areas. area.
• Avoid cleaners or polishes that increase 6. Dry the area with a clean, soft cloth.
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
CLEANING LEATHER SEATS (If
undesirable windshield reflection. Equipped)
• Do not use any household cleaning
products or glass cleaners as these Without King Ranch Edition
may damage the finish of the
instrument panel, interior trim and Note: Follow the same procedure as
cluster lens. cleaning leather seats for cleaning leather
instrument panels and leather interior trim
• Wash or wipe your hands clean if you surfaces.
have been in contact with certain
products such as insect repellent and For routine cleaning, wipe the surface with
suntan lotion to avoid possible damage a soft, damp cloth and a mild soap and
to the interior painted surfaces. water solution. Dry the area with a clean,
soft cloth.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces. For cleaning and removing spots and stains
If a spill occurs, wipe off immediately. such as dye transfer, use Motorcraft
Your warranty may not cover these Premium Leather and Vinyl Cleaner or a
damages. commercially available leather cleaning
product for automotive interiors.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on Note: Test any cleaner or stain remover on
interior trim surfaces: an inconspicuous area.

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 Vehicle Care

You should: • Do not spill coffee, ketchup, mustard,

• Remove dust and loose dirt with a orange juice or oil-based products on
vacuum cleaner. the leather as they may permanently
stain the leather.
• Clean and treat spills and stains as
soon as possible. • Do not use household cleaning
products, alcohol solutions, solvents
Do not use the following products as these or cleaners intended for rubber, vinyl
may damage the leather: or plastics.
• Oil and petroleum or silicone-based
Scratches
leather conditioners.
• Household cleaners. Because the leather in the seat comes
from genuine steer hides, there may be
• Alcohol solutions. evidence of naturally occurring markings,
• Solvents or cleaners intended such as small scars. These markings give
specifically for rubber, vinyl and character to the seating covers and are
plastics. considered to be proof of a genuine leather
product.
With King Ranch Edition
In order to lessen the appearance of
Your vehicle has seating covered in certain scratches and other wear marks,
premium, top-grain leather that is apply conditioner on the affected area
extremely durable, but still requires special following the same instructions as in the
care and maintenance in order to preserve Conditioning section.
longevity and comfort.
Conditioning
Regular cleaning and conditioning
maintains the appearance of the leather. Bottles of King Ranch Leather Conditioner
are available at the King Ranch Saddle
Cleaning Shop. Visit the website at
For dirt, use a vacuum cleaner then use a www.krsaddleshop.com, or call
clean, damp cloth or soft brush. 1–800–282–KING (5464) in the United
States. If you are unable to obtain King
For routine cleaning, wipe the surface with Ranch Leather Conditioner, use another
a soft, damp cloth. For more thorough premium leather conditioner.
cleaning, wipe the surface with a mild soap
and water solution. • Clean the surfaces using the steps
outlined in the Cleaning section.
• Clean spills as quickly as possible. • Make sure the leather is dry then apply
• Test any cleaner or stain remover on a nickel-sized amount of conditioner
an inconspicuous part of the leather as to a clean, dry cloth.
cleaners may darken the leather. • Rub the conditioner into the leather
until it disappears. Allow the
conditioner to dry, then repeat the
process for the entire interior. If a film
appears, wipe it off with a dry, clean
cloth.

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 Vehicle Care

REPAIRING MINOR PAINT • Clean the wheels weekly using

Motorcraft Wheel and Tire Cleaner.
DAMAGE Apply using manufacturer's
instructions.
Authorized dealers have touch-up paint to
match your vehicle’s color. Your vehicle • Use a sponge to remove heavy
color code is printed on a sticker on the deposits of dirt and brake dust
front, left-hand side door jamb. Take your accumulation.
color code to your authorized dealer to • Rinse thoroughly with a strong stream
make sure you get the correct color. of water when you have completed the
Before repairing minor paint damage, use cleaning process.
a cleaner such as Motorcraft Bug and Tar • To remove tar and grease, use
Remover to remove particles such as bird Motorcraft Bug and Tar Remover.
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
VEHICLE STORAGE
Always read the instructions before using
cleaning products. If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
CLEANING THE ALLOY sure your vehicle stays in good operating
WHEELS condition.
We engineer and test all motor vehicles
Note: Do not apply a cleaning chemical to
and their components for reliable, regular
warm or hot wheel rims and covers.
driving. Under various conditions,
Note: Some automatic car washes may long-term storage may lead to degraded
cause damage to the finish on your wheel engine performance or failure unless you
rims and covers. use specific precautions to preserve engine
Note: Industrial-strength or heavy-duty components.
cleaners in combination with brush agitation
General
to remove brake dust and dirt, could wear
away the clear coat finish over a period time. • Store all vehicles in a dry, ventilated
Note: Do not use hydrofluoric acid-based place.
or high caustic-based wheel cleaners, steel • Protect from sunlight, if possible.
wool, fuels or strong household detergents. • If vehicles are stored outside, they
Note: If you intend parking your vehicle for require regular maintenance to protect
an extended period after cleaning the against rust and damage.
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so. Body
This will reduce the risk of increased • Wash your vehicle thoroughly to
corrosion of the brake discs. remove dirt, grease, oil, tar or mud from
Alloy wheels and wheel covers are coated exterior surfaces, rear-wheel housing
with a clear coat paint finish. To maintain and the underside of front fenders.
their condition we recommend that you: • Periodically wash your vehicle if it is
stored in exposed locations.

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• Touch-up exposed or primed metal to Battery

prevent rust.
• Check and recharge as necessary. Keep
• Cover chrome and stainless steel parts connections clean.
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary • If storing your vehicle for more than 30
when you wash your vehicle. days without recharging the battery,
we recommend that you disconnect
• Lubricate all hood, door and luggage the battery cables to maintain battery
compartment hinges and latches with charge for quick starting.
a light grade oil.
• Cover interior trim to prevent fading. Note: It is necessary to reset memory
features if battery cables are disconnected.
• Keep all rubber parts free from oil and
solvents. Brakes
Engine • Make sure the brakes and parking brake
release fully.
• Change the engine oil and filter prior to
storage because used engine oil Tires
contains contaminates which may
cause engine damage. • Maintain recommended air pressure.
• Start the engine every 15 days for a Miscellaneous
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost • Make sure all linkages, cables, levers
until the engine reaches normal and pins under your vehicle are covered
operating temperature. with grease to prevent rust.
• With your foot on the brake, shift • Move vehicles at least 25 ft (7.5 m)
through all the gears while the engine every 15 days to lubricate working parts
is running. and prevent corrosion.
• We recommend that you change the
engine oil before you use your vehicle Removing Vehicle From Storage
again. When your vehicle is ready to come out of
storage, do the following:
Fuel system
• Wash your vehicle to remove any dirt
• Fill the fuel tank with high-quality fuel or grease film build-up on window
until the first automatic shutoff of the surfaces.
fuel pump nozzle. • Check windshield wipers for any
deterioration.
Cooling system
• Check under the hood for any foreign
• Protect against freezing temperatures. material that may have collected
• When removing your vehicle from during storage such as mice or squirrel
storage, check coolant fluid level. nests.
Confirm that there are no cooling • Check the exhaust for any foreign
system leaks and that fluid is at the material that may have collected
recommended level. during storage.

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 Vehicle Care

• Check tire pressures and set tire

inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.

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 Wheels and Tires

GENERAL INFORMATION Notice to utility vehicle and truck

owners
Use only approved wheel and tire sizes,
using other sizes could damage your WARNINGS
vehicle. If you change the diameter of the Utility vehicles have a significantly
tires from that fitted at the factory, the higher rollover rate than other types
speedometer may not display the correct of vehicles. To reduce the risk of
speed. Take your vehicle to an authorized serious injury or death from a rollover or
Ford dealer to have the system other crash you must avoid sharp turns and
reprogrammed. If you intend to change the abrupt maneuvers, drive at safe speeds for
size of the wheels from that fitted by the the conditions, keep tires inflated to Ford
manufacturer, you can check the suitability recommended pressures, never overload
with an authorized dealer. or improperly load your vehicle, and make
sure every passenger is properly restrained.
Additional information related to the
functionality and maintenance of your tires In a rollover crash, an unbelted
can be found later in this chapter. See Tire person is significantly more likely to
Care (page 276). die than a person wearing a seat belt.
All occupants must wear seat belts and
The Ford recommended tire inflation children/infants must use appropriate
pressures can be found on the Tire Label, restraints to minimize the risk of injury or
which is located on the B-pillar or the edge ejection.
of the driver's door. This information can
also be found on the Safety Compliance Do not become overconfident in the
Certification Label (affixed to either the ability of four-wheel drive vehicles.
door hinge pillar, door-latch post, or the Although a four-wheel drive vehicle
door edge that meets the door last post; may accelerate better than a two-wheel
next to the driver’s seating position). drive vehicle in low traction situations, it
won't stop any faster than two-wheel drive
Ford strongly recommends maintaining vehicles. Always drive at a safe speed.
these tire pressures at all times. Failure to
follow the tire pressure recommendations
can cause uneven treadwear patterns,
reduced fuel economy, and adversely
affect the way your vehicle handles.
Note: Check and set the tire pressure at the
ambient temperature in which you are
intending to drive your vehicle and when the
tires are cold.
Note: Check your tire pressures at least
once per month.
Set the pressure for your spare tire to the
highest value given for your vehicle and tire E145298
size combination (if equipped).

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 Wheels and Tires

Utility vehicles and trucks handle On some four-wheel drive vehicles, the
differently than passenger cars in the initial shift from two-wheel to four-wheel
various driving conditions that are drive while the vehicle is moving can cause
encountered on streets, highways and a momentary clunk and ratcheting sound.
off-road. Utility vehicles and trucks are not These sounds are normal and are not
designed for cornering at speeds as high cause for concern.
as passenger cars any more than low-slung For four-wheel drive vehicles, a spare tire
sports cars are designed to perform of a different size other than the tire
satisfactorily under off-road conditions. provided should never be used. A dissimilar
Study your owner's manual and any spare tire size (other than the spare tire
supplements for specific information about provided) or major dissimilar tire sized
equipment features, instructions for safe between the front and rear axles could
driving and additional precautions to cause the four-wheel drive system to stop
reduce the risk of an accident or serious functioning and default to front-wheel
injury. drive. See Using Four-Wheel Drive (page
165).
Four-wheel drive system (If Equipped)
How your vehicle differs from
WARNING other vehicles
Do not become overconfident in the Sport utility vehicles and trucks can differ
ability of four-wheel drive vehicles. from some other vehicles in a few
Although a four-wheel drive vehicle noticeable ways. Your vehicle may be:
may accelerate better than a two-wheel
drive vehicle in low traction situations, it
won't stop any faster than two-wheel drive
vehicles. Always drive at a safe speed.

A vehicle equipped with four-wheel drive

(when selected) has the ability to use all
four wheels to power itself. This increases
traction which may enable you to safely
drive over terrain and road conditions that
a conventional two-wheel drive vehicle
cannot.
Power is supplied to all four wheels
through a transfer case or power transfer
unit. Four-wheel drive vehicles allow you
to select different modes as necessary. For
information on transfer case operation and
shifting procedures, See Four-Wheel
Drive (page 165). For information on
transfer case maintenance, See
Maintenance (page 243). You should
become thoroughly familiar with this
information before you operate your
vehicle.

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 Wheels and Tires

E145299 E168583

• Higher - to allow higher load carrying As a result of the above dimensional

capacity and to allow it to travel over differences, Sport utility vehicles and
rough terrain without getting hung up trucks often will have a higher center of
or damaging underbody components. gravity and a greater difference in center
• Shorter - to give it the capability to of gravity between the loaded and
approach inclines and drive over the unloaded condition. These differences that
crest of a hill without getting hung up make your vehicle so versatile also make
or damaging underbody components. it handle differently than an ordinary
All other things held equal, a shorter passenger car.
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.

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 Wheels and Tires

TIRE CARE U.S. Department of

Transportation Tire quality
Information About Uniform grades: The U.S. Department of
Tire Quality Grading Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
E142542
specified government test course.
For example, a tire graded 150
Tire Quality Grades apply to new would wear one and one-half (1
pneumatic passenger car tires. ½) times as well on the
The Quality grades can be found government course as a tire
where applicable on the tire graded 100. The relative
sidewall between tread shoulder performance of tires depends
and maximum section width. For upon the actual conditions of their
example: Treadwear 200 use, however, and may depart
Traction AA Temperature A. significantly from the norm due to
variations in driving habits, service
These Tire Quality Grades are practices, and differences in road
determined by standards that the characteristics and climate.
United States Department of
Transportation has set. Traction AA A B C
Tire Quality Grades apply to new
pneumatic passenger car tires. WARNING
They do not apply to deep tread, The traction grade assigned
winter-type snow tires, to this tire is based on
space-saver or temporary use straight-ahead braking traction
spare tires, light truck or LT type tests, and does not include
tires, tires with nominal rim acceleration, cornering,
diameters of 10 to 12 inches or hydroplaning or peak traction
limited production tires as defined characteristics.
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).

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 Wheels and Tires

The traction grades, from highest Federal Motor Vehicle Safety

to lowest are AA, A, B, and C. The Standard No. 139. Grades B and A
grades represent the tire’s ability represent higher levels of
to stop on wet pavement as performance on the laboratory
measured under controlled test wheel than the minimum
conditions on specified required by law.
government test surfaces of
asphalt and concrete. A tire Glossary of Tire Terminology
marked C may have poor traction *Tire label: A label showing the
performance. original equipment tire sizes,
Temperature A B C recommended inflation pressure
and the maximum weight the
WARNING vehicle can carry.
The temperature grade for *Tire Identification Number
this tire is established for a (TIN): A number on the sidewall
tire that is properly inflated and of each tire providing information
not overloaded. Excessive speed, about the tire brand and
underinflation, or excessive manufacturing plant, tire size and
loading, either separately or in date of manufacture. Also referred
combination, can cause heat to as DOT code.
buildup and possible tire failure. *Inflation pressure: A measure
of the amount of air in a tire.
The temperature grades are A
(the highest), B and C, *Standard load: A class of
representing the tire’s resistance P-metric or Metric tires designed
to the generation of heat and its to carry a maximum load at set
ability to dissipate heat when pressure. For example: For
tested under controlled conditions P-Metric tires 35 psi (2.4 bar) and
on a specified indoor laboratory for Metric 36 psi (2.5 bar).
test wheel. Sustained high Increasing the inflation pressure
temperature can cause the beyond this pressure will not
material of the tire to degenerate increase the tire’s load carrying
and reduce tire life, and excessive capability.
temperature can lead to sudden *Extra load: A class of P-metric
tire failure. The grade C or Metric tires designed to carry a
corresponds to a level of heavier maximum load at 42 psi
performance which all passenger (2.9 bar). Increasing the inflation
car tires must meet under the pressure beyond this pressure will
not increase the tire’s load
carrying capability.

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 Wheels and Tires

*kPa: Kilopascal, a metric unit of Information Contained on the

air pressure. Tire Sidewall
*PSI: Pounds per square inch, a Both United States and Canada
standard unit of air pressure. Federal regulations require tire
*Cold tire pressure: The tire manufacturers to place
pressure when the vehicle has standardized information on the
been stationary and out of direct sidewall of all tires. This
sunlight for an hour or more and information identifies and
prior to the vehicle being driven for describes the fundamental
1 mile (1.6 kilometers). characteristics of the tire and also
provides a U.S. DOT Tire
*Recommended inflation Identification Number for safety
pressure: The cold inflation standard certification and in case
pressure found on the Safety of a recall.
Compliance Certification Label
(affixed to either the door hinge Information on P Type Tires
pillar, door-latch post, or the door
edge that meets the door-latch E
post, next to the driver's seating C D F
position), or Tire Label located on G
the B-pillar or the edge of the
B
H
driver's door.
A
B-pillar: The structural member I
at the side of the vehicle behind
the front door.
*Bead area of the tire: Area of
the tire next to the rim. J
M
* Sidewall of the tire: Area
between the bead area and the
tread.
*Tread area of the tire: Area of
L
K
the perimeter of the tire that E142543
contacts the road when mounted
on the vehicle. P215/65R15 95H is an example of
a tire size, load index and speed
*Rim: The metal support (wheel) rating. The definitions of these
for a tire or a tire and tube items are listed below. (Note that
assembly upon which the tire the tire size, load index and speed
beads are seated. rating for your vehicle may be
different from this example.)

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A. P: Indicates a tire, designated G. H: Indicates the tire's speed

by the Tire and Rim Association, rating. The speed rating denotes
that may be used for service on the speed at which a tire is
cars, sport utility vehicles, designed to be driven for extended
minivans and light trucks. Note: If periods of time under a standard
your tire size does not begin with condition of load and inflation
a letter this may mean it is pressure. The tires on your vehicle
designated by either the European may operate at different
Tire and Rim Technical conditions for load and inflation
Organization or the Japan Tire pressure. These speed ratings may
Manufacturing Association. need to be adjusted for the
difference in conditions. The
B. 215: Indicates the nominal ratings range from 81 mph
width of the tire in millimeters (130 km/h) to 186 mph
from sidewall edge to sidewall (299 km/h). These ratings are
edge. In general, the larger the listed in the following chart.
number, the wider the tire.
Note: You may not find this
C. 65: Indicates the aspect ratio information on all tires because it
which gives the tire's ratio of is not required by federal law.
height to width.
D. R: Indicates a radial type tire. Letter mph ( km/h)
E. 15: Indicates the wheel or rim rating
diameter in inches. If you change M 81 (130)
your wheel size, you will have to
purchase new tires to match the N 87 (140)
new wheel diameter.
Q 99 (159)
F. 95: Indicates the tire's load
index. It is an index that relates to R 106 (171)
how much weight a tire can carry. S 112 (180)
You may find this information in
your owner’s manual. If not, T 118 (190)
contact a local tire dealer.
U 124 (200)
Note: You may not find this
information on all tires because it H 130 (210)
is not required by federal law. V 149 (240)

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 Wheels and Tires

Letter mph ( km/h) J. Tire Ply Composition and

rating Material Used: Indicates the
number of plies or the number of
W 168 (270) layers of rubber-coated fabric in
the tire tread and sidewall. Tire
Y 186 (299) manufacturers also must indicate
Note: For tires with a maximum the ply materials in the tire and the
speed capability over 149 mph sidewall, which include steel,
(240 km/h), tire manufacturers nylon, polyester, and others.
sometimes use the letters ZR. For K. Maximum Load: Indicates the
those with a maximum speed maximum load in kilograms and
capability over 186 mph pounds that can be carried by the
(299 km/h), tire manufacturers tire (affixed to either the door
always use the letters ZR. hinge pillar, door-latch post, or the
door edge that meets the
H. U.S. DOT Tire Identification door-latch post, next to the
Number: This begins with the driver's seating position), or Tire
letters DOT and indicates that the Label located on the B-pillar or
tire meets all federal standards. the edge of the driver's door.
The next two numbers or letters L. Treadwear, Traction and
are the plant code designating Temperature Grades:
where it was manufactured, the
next two are the tire size code and *Treadwear: The treadwear
the last four numbers represent grade is a comparative rating
the week and year the tire was based on the wear rate of the tire
built. For example, the numbers when tested under controlled
317 mean the 31st week of 1997. conditions on a specified
After 2000 the numbers go to four government test course. For
digits. For example, 2501 means example, a tire graded 150 would
the 25th week of 2001. The wear 1½ times as well on the
numbers in between are government course as a tire
identification codes used for graded 100.
traceability. This information is
used to contact customers if a tire
defect requires a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.

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*Traction: The traction grades, The tire suppliers may have

from highest to lowest are AA, A, additional markings, notes or
B, and C. The grades represent the warnings such as standard load
tire's ability to stop on wet or radial tubeless.
pavement as measured under
controlled conditions on specified Additional Information
government test surfaces of Contained on the Tire Sidewall
asphalt and concrete. A tire for LT Type Tires
marked C may have poor traction Note: Tire Quality Grades do not
performance. apply to this type of tire.
*Temperature: The temperature
grades are A (the highest), B and B
C, representing the tire's C
resistance to the generation of
heat and its ability to dissipate A
heat when tested under controlled
conditions on a specified indoor
laboratory test wheel.
M. Maximum Inflation
Pressure: Indicates the tire
manufacturers' maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the vehicle manufacturer's
recommended cold inflation D
B
pressure which can be found on E142544

the Safety Compliance LT type tires have some additional

Certification Label (affixed to information beyond those of P
either the door hinge pillar, type tires. These differences are
door-latch post, or the door edge described below.
that meets the door-latch post,
next to the driver's seating A. LT: Indicates a tire, designated
position), or Tire Label located on by the Tire and Rim Association,
the B-pillar or the edge of the that is intended for service on light
driver's door. The cold inflation trucks.
pressure should never be set lower B. Load Range and Load
than the recommended pressure Inflation Limits: Indicates the
on the vehicle label. tire's load-carrying capabilities
and its inflation limits.

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 Wheels and Tires

C. Maximum Load Dual lb (kg)

at psi (kPa) cold: Indicates the
maximum load and tire pressure
when the tire is used as a dual; B C D
defined as four tires on the rear E
axle (a total of six or more tires on A
the vehicle).
D. Maximum Load Single lb
(kg) at psi (kPa) cold: Indicates
the maximum load and tire
pressure when the tire is used as
a single; defined as two tires
(total) on the rear axle.
Information on T Type Tires
T145/80D16 is an example of a
tire size.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades
do not apply to this type of tire.
E142545

T type tires have some additional

information beyond those of P
type tires. These differences are
described below:
A. T: Indicates a type of tire,
designated by the Tire and Rim
Association, that is intended for
temporary service on cars, sport
utility vehicles, minivans and light
trucks.
B. 145: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.

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C. 80: Indicates the aspect ratio You are strongly urged to buy a
which gives the tire's ratio of reliable tire pressure gauge, as
height to width. Numbers of 70 or automatic service station gauges
lower indicate a short sidewall. may be inaccurate. Ford
recommends the use of a digital
D. D: Indicates a diagonal type tire. or dial-type tire pressure gauge
R: Indicates a radial type tire. rather than a stick-type tire
pressure gauge.
E. 16: Indicates the wheel or rim
diameter in inches. If you change Use the recommended cold
your wheel size, you will have to inflation pressure for optimum tire
purchase new tires to match the performance and wear.
new wheel diameter. Under-inflation or over-inflation
may cause uneven treadwear
Location of the Tire Label patterns.
You will find a Tire Label WARNING
containing tire inflation pressure
by tire size and other important Under-inflation is the most
information located on the B-Pillar common cause of tire failures
or the edge of the driver's door. and may result in severe tire
See Load Carrying (page 196). cracking, tread separation or
blowout, with unexpected loss of
Inflating Your Tires vehicle control and increased risk
of injury. Under-inflation increases
Safe operation of your vehicle sidewall flexing and rolling
requires that your tires are resistance, resulting in heat
properly inflated. Remember that buildup and internal damage to
a tire can lose up to half of its air the tire. It also may result in
pressure without appearing flat. unnecessary tire stress, irregular
Every day before you drive, check wear, loss of vehicle control and
your tires. If one looks lower than accidents. A tire can lose up to
the others, use a tire gauge to half of its air pressure and not
check pressure of all tires and appear to be flat!
adjust if required.
At least once a month and before Always inflate your tires to the
long trips, inspect each tire and Ford recommended inflation
check the tire pressure with a tire pressure even if it is less than the
gauge (including spare, if maximum inflation pressure
equipped). Inflate all tires to the information found on the tire. The
inflation pressure recommended Ford recommended tire inflation
by Ford Motor Company. pressure is found on the Safety
Compliance Certification Label or

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 Wheels and Tires

Tire Label (affixed to either the the manufacturer’s recommended

door hinge pillar, door-latch post, cold inflation pressure which can
or the door edge that meets the be found on the Safety
door-latch post, next to the Compliance Certification Label
driver's seating position), or Tire (affixed to either the door hinge
Label located on the B-pillar or pillar, door-latch post, or the door
the edge of the driver's door. edge that meets the door-latch
Failure to follow the tire pressure post, next to the driver's seating
recommendations can cause position), or Tire Label located on
uneven treadwear patterns and the B-pillar or the edge of the
adversely affect the way your driver's door. The cold inflation
vehicle handles. pressure should never be set lower
than the recommended pressure
Note: Do not reduce tire pressure on the Safety Compliance
to change the ride characteristics Certification Label or Tire Label.
of the vehicle. If you do not
maintain the inflation pressure at When weather temperature
the levels specified by Ford, your changes occur, tire inflation
vehicle may experience a condition pressures also change. A 10°F
known as shimmy. Shimmy is a (6°C) temperature drop can
severe vibration and oscillation in cause a corresponding drop of 1
the steering wheel after the vehicle psi (7 kPa) in inflation pressure.
travels over a bump or dip in the Check your tire pressures
road that does not dampen out by frequently and adjust them to the
itself. Shimmy may result from proper pressure which can be
significant under-inflation of the found on the Safety Compliance
tires, improper tires (load range, Certification Label or Tire Label.
size, or type), or vehicle To check the pressure in your
modifications such as lift-kits. In tire(s):
the event that your vehicle
experiences shimmy, you should 1. Make sure the tires are cool,
slowly reduce speed by either lifting meaning they are not hot from
off the accelerator pedal or lightly driving even a mile.
applying the brakes. The shimmy
will cease as the vehicle speed
decreases.
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure and the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than

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 Wheels and Tires

Note: If you are checking tire Note: Some spare tires operate at
pressure when the tire is hot, (for a higher inflation pressure than the
example, driven more than 1 mile other tires. For T type mini-spare
[1.6 kilometers]), never bleed or tires, see the Dissimilar spare wheel
reduce air pressure. The tires are and tire assembly information for
hot from driving and it is normal for a description. Store and maintain
pressures to increase above at 60 psi (4.15 bar). For full-size
recommended cold pressures. A and dissimilar spare tires, see the
hot tire at or below recommended Dissimilar spare wheel and tire
cold inflation pressure could be assembly information for a
significantly under-inflated. description. Store and maintain at
the higher of the front and rear
Note: If you have to drive a inflation pressure as shown on the
distance to get air for your tire(s), Safety Compliance Certification
check and record the tire pressure Label or Tire Label.
first and add the appropriate air
pressure when you get to the 6. Visually inspect the tires to
pump. It is normal for tires to heat make sure there are no nails or
up and the air pressure inside to go other objects embedded that
up as you drive. could poke a hole in the tire and
cause an air leak.
2. Remove the cap from the valve
on one tire, then firmly press the 7. Check the sidewalls to make
tire gauge onto the valve and sure there are no gouges, cuts or
measure the pressure. bulges.
3. Add enough air to reach the Inspecting Your Tires and
recommended air pressure. Wheel Valve Stems
Note: If you overfill the tire, release Periodically inspect the tire treads
air by pressing on the metal stem for uneven or excessive wear and
in the center of the valve. Then remove objects such as stones,
recheck the pressure with your tire nails or glass that may be wedged
gauge. in the tread grooves. Check the tire
4. Replace the valve cap. and valve stems for holes, cracks,
or cuts that may permit air
5. Repeat this procedure for each leakage and repair or replace the
tire, including the spare. tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case

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 Wheels and Tires

it needs to be repaired or replaced. When the tire tread wears down

For your safety, tires that are to the same height as these wear
damaged or show signs of bars, the tire is worn out and must
excessive wear should not be used be replaced.
because they are more likely to
blow out or fail. Damage
Improper or inadequate vehicle Periodically inspect the tire treads
maintenance can cause tires to and sidewalls for damage (such
wear abnormally. Inspect all your as bulges in the tread or sidewalls,
tires, including the spare, cracks in the tread groove and
frequently, and replace them if separation in the tread or
one or more of the following sidewall). If damage is observed
conditions exist: or suspected have the tire
inspected by a tire professional.
Tire Wear Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Age
WARNINGS
Tires degrade over time
depending on many factors
such as weather, storage
conditions, and conditions of use
E142546 (load, speed, inflation pressure)
When the tread is worn down to the tires experience throughout
one sixteenth of an inch (2 their lives.
millimeters), tires must be In general, tires should be
replaced to help prevent your replaced after six years
vehicle from skidding and regardless of tread wear or even
hydroplaning. Built-in treadwear if they have not been used.
indicators, or wear bars, which However, heat caused by hot
look like narrow strips of smooth climates or frequent high-load
rubber across the tread will conditions can accelerate the
appear on the tire when the tread aging process and may require you
is worn down to one sixteenth of to replace tires more frequently.
an inch (2 millimeters).

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 Wheels and Tires

WARNINGS week of 2001. The numbers in

You should replace your between are identification codes
spare tire when you replace used for traceability. This
the road tires or after six years due information is used to contact
to aging even if it has not been customers if a tire defect requires
used. a recall.
Tire Replacement
Requirements
U.S. DOT Tire Identification
Number Your vehicle is equipped with tires
designed to provide a safe ride
Both United States and Canada and handling capability.
Federal regulations require tire
manufacturers to place WARNINGS
standardized information on the Only use replacement tires
sidewall of all tires. This and wheels that are the same
information identifies and size, load index, speed rating and
describes the fundamental type (such as P-metric versus
characteristics of the tire and also LT-metric or all-season versus
provides a U.S. DOT Tire all-terrain) as those originally
Identification Number for safety provided by Ford. The
standard certification and in case recommended tire and wheel size
of a recall. may be found on either the Safety
This begins with the letters DOT Compliance Certification Label
and indicates that the tire meets (affixed to either the door hinge
all federal standards. The next pillar, door-latch post, or the door
two numbers or letters are the edge that meets the door-latch
plant code designating where it post, next to the driver’s seating
was manufactured, the next two position), or the Tire Label which
are the tire size code and the last is located on the B-Pillar or edge
four numbers represent the week of the driver’s door. If this
and year the tire was built. For information is not found on these
example, the numbers 317 mean labels, then you should contact
the 31st week of 1997. After 2000 your authorized dealer as soon as
the numbers go to four digits. For possible. Use of any tire or wheel
example, 2501 means the 25th not recommended by Ford can
affect the safety and performance
of your vehicle, which could result
in an increased risk of loss of
vehicle control, vehicle rollover,
personal injury and death.

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WARNINGS WARNINGS
To reduce the risk of serious Always inflate steel carcass
injury, when mounting tires with a remote air fill with
replacement tires and wheels, you the person inflating standing at a
should not exceed the maximum minimum of 12 ft (3.66 m) away
pressure indicated on the sidewall from the wheel and tire assembly.
of the tire to set the beads without
additional precautions listed
below. If the beads do not seat at Important: Remember to replace
the maximum pressure indicated, the wheel valve stems when the
re-lubricate and try again. road tires are replaced on your
When inflating the tire for vehicle.
mounting pressures up to The two front tires or two rear tires
20 psi (1.38 bar) greater than the should generally be replaced as a
maximum pressure on the tire pair.
sidewall, the following
precautions must be taken to The tire pressure sensors mounted
protect the person mounting the in the wheels are not designed to
tire: be used in aftermarket wheels.
1. Make sure that you have the The use of wheels or tires not
correct tire and wheel size. recommended by Ford Motor
Company may affect the
2. Lubricate the tire bead and operation of your tire pressure
wheel bead seat area again. monitoring system.
3. Stand at a minimum of 12 ft If the tire pressure monitoring
(3.66 m) away from the system indicator is flashing, the
wheel and tire assembly. system is malfunctioning. Your
4. Use both eye and ear replacement tire might be
protection. incompatible with your tire
pressure monitoring system, or
For a mounting pressure some component of the system
more than 20 psi (1.38 bar) may be damaged.
greater than the maximum
pressure, a Ford dealer or other
tire service professional should do
the mounting.

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 Wheels and Tires

Safety Practices If you feel a sudden vibration or

ride disturbance while driving, or
WARNINGS you suspect your tire or vehicle
If your vehicle is stuck in has been damaged, immediately
snow, mud or sand, do not reduce your speed. Drive with
rapidly spin the tires; spinning the caution until you can safely pull
tires can tear the tire and cause off the road. Stop and inspect the
an explosion. A tire can explode in tires for damage. If a tire is
as little as three to five seconds. under-inflated or damaged,
deflate it, remove wheel and
Do not spin the wheels at replace it with your spare tire and
over 34 mph (55 km/h). The wheel. If you cannot detect a
tires may fail and injure a cause, have the vehicle towed to
passenger or bystander. the nearest repair facility or tire
dealer to have the vehicle
inspected.
Driving habits have a great deal
to do with your tire mileage and Tire and Wheel Alignment
safety.
A bad jolt from hitting a curb or
*Observe posted speed limits pothole can cause the front end
of your vehicle to become
*Avoid fast starts, stops and turns misaligned or cause damage to
*Avoid potholes and objects on your tires. If your vehicle seems to
the road pull to one side when you’re
driving, the wheels may be out of
*Do not run over curbs or hit the alignment. Have an authorized
tire against a curb when parking dealer check the wheel alignment
Highway Hazards periodically.
Wheel misalignment in the front
No matter how carefully you drive or the rear can cause uneven and
there’s always the possibility that rapid treadwear of your tires and
you may eventually have a flat tire should be corrected by an
on the highway. Drive slowly to the authorized dealer. Front-wheel
closest safe area out of traffic. drive vehicles and those with an
This may further damage the flat independent rear suspension may
tire, but your safety is more require alignment of all four
important. wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.

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 Wheels and Tires

Tire Rotation Rotating your tires at the

recommended interval (as
WARNING indicated in the Scheduled
If the tire label shows Maintenance chapter) will help
different tire pressures for the your tires wear more evenly,
front and rear tires and the vehicle providing better tire performance
has a tire pressure monitoring and longer tire life.
system, then you need to update Rear-wheel drive vehicles and
the settings for the system four-wheel drive vehicles (front
sensors. Always perform the tires at left of diagram)
system reset procedure after tire
rotation. If you do not reset the
system, it may not provide a low
tire pressure warning when
necessary.

Note: If your tires show uneven

wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
E142548
before tire rotation.
Note: Your vehicle may be Sometimes irregular tire wear can
equipped with a dissimilar spare be corrected by rotating the tires.
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.

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 Wheels and Tires

USING SNOW CHAINS • If possible, avoid fully loading your

vehicle.
WARNING • Use only cable type chains or chains
offered by Ford/Lincoln as an
Snow tires must be the same size, accessory or equivalent. Other
load index and speed rating as those conventional link type chains may
originally provided by Ford. Use of contact and cause damage to the
any tire or wheel not recommended by vehicle's wheel house and/or body.
Ford can affect the safety and
performance of your vehicle, which could • Do not install chains on the front tires
result in an increased risk of loss of control, as this may interfere with suspension
vehicle rollover, personal injury and death. components.
Additionally, the use of non-recommended • Only certain snow cables or chains
tires and wheels can cause steering, have been approved by Ford/Lincoln
suspension, axle, transfer case or power as safe for use on your vehicle with the
transfer unit failure. Follow the Ford following tires: 265/70R17 and
recommended tire inflation pressure found 275/65R18.
on the Safety Compliance Certification • You should install snow cables or
Label (on the door hinge pillar, door latch chains that have been rated as SAE
post or the door edge that meets the door Class S.
latch post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the • Install chains securely, verifying that
driver door. Failure to follow the tire the chains do not touch any wiring,
pressure recommendations can cause brake lines, or fuel lines.
uneven treadwear patterns and adversely • Do not exceed 31 mph (50 km/h) or
affect the way your vehicle handles. less if recommended by the chain
manufacturer while using snow chains.
Note: The suspension insulation and • Drive cautiously. If you hear the chains
bumpers will help prevent vehicle damage. rub or bang against your vehicle, stop
Do not remove these components from your and retighten the chains. If this does
vehicle when using snow tires and chains. not work, remove the chains to prevent
damage to your vehicle.
The tires on your vehicle have all-weather
treads to provide traction in rain and snow. • Remove the tire chains when they are
However, in some climates, you may need no longer needed. Do not use tire
to use snow tires and cables. If you need chains on dry roads.
to use cables, it is recommended that steel • Purchase chains or cables from a
wheels (of the same size and manufacturer that clearly labels body
specifications) be used, as cables may chip to tire dimension restrictions. The snow
aluminum wheels. chains or cables must be mounted in
Follow these guidelines when using snow pairs on the rear tires only.
tires and chains: If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.

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 Wheels and Tires

TIRE PRESSURE MONITORING Please note that the TPMS is not a

substitute for proper tire maintenance, and
SYSTEM it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation
WARNING has not reached the level to trigger
The tire pressure monitoring system illumination of the TPMS low tire pressure
is not a substitute for manually telltale.
checking tire pressures. You should Your vehicle has also been equipped with
periodically check tire pressures using a a TPMS malfunction indicator to indicate
pressure gauge. Failure to correctly when the system is not operating properly.
maintain tire pressures could increase the The TPMS malfunction indicator is
risk of tire failure, loss of control, vehicle combined with the low tire pressure
rollover and personal injury. telltale. When the system detects a
malfunction, the telltale will flash for
Each tire, including the spare (if approximately one minute and then remain
provided), should be checked continuously illuminated. This sequence
monthly when cold and inflated will continue upon subsequent vehicle
to the inflation pressure recommended by start-ups as long as the malfunction exists.
the vehicle manufacturer on the vehicle When the malfunction indicator is
placard or tire inflation pressure label. (If illuminated, the system may not be able
your vehicle has tires of a different size to detect or signal low tire pressure as
than the size indicated on the vehicle intended. TPMS malfunctions may occur
placard or tire inflation pressure label, you for a variety of reasons, including the
should determine the proper tire inflation installation of replacement or alternate
pressure for those tires.) tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
As an added safety feature, your vehicle Always check the TPMS malfunction
has been equipped with a Tire Pressure telltale after replacing one or more tires or
Monitoring System (TPMS) that wheels on your vehicle to ensure that the
illuminates a low tire pressure telltale replacement or alternate tires and wheels
when one or more of your tires is allow the TPMS to continue to function
significantly under-inflated. Accordingly, properly.
when the low tire pressure telltale
illuminates, you should stop and check The tire pressure monitoring system
your tires as soon as possible, and inflate complies with part 15 of the FCC rules and
them to the proper pressure. Driving on a with RSS-210 of Industry Canada.
significantly under-inflated tire causes the Operation is subject to the following two
tire to overheat and can lead to tire failure. conditions: (1) This device may not cause
Under-inflation also reduces fuel efficiency harmful interference, and (2) This device
and tire tread life, and may affect the must accept any interference received,
vehicle’s handling and stopping ability. including interference that may cause
undesired operation.

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 Wheels and Tires

This device complies with part 15 of the Understanding Your Tire Pressure
FCC Rules and with Licence exempt RSS Monitoring System
Standards of Industry Canada. Operation
is subject to the following two conditions: The tire pressure monitoring system
measures pressure in your four road tires
• This device may not cause harmful and sends the tire pressure readings to
interference. your vehicle.
• This device must accept any
interference received, including The low tire pressure warning light will turn
interference that may cause undesired on if the tire pressure is significantly low.
operation. Once the light is illuminated, your tires are
under-inflated and need to be inflated to
Changing Tires With a Tire the manufacturer’s recommended tire
Pressure Monitoring System pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.

When Your Temporary Spare Tire is

Installed
When one of your road tires needs to be
replaced with the temporary spare, the
system will continue to identify an issue to
remind you that the damaged road wheel
and tire assembly needs to be repaired and
put back on your vehicle.
To restore the full function of the tire
E142549
pressure monitoring system, have the
Note: Each road tire is equipped with a tire damaged road wheel and tire assembly
pressure sensor located inside the wheel repaired and remounted on your vehicle.
and tire assembly cavity. The pressure When You Believe Your System is Not
sensor is attached to the valve stem. The Operating Properly
pressure sensor is covered by the tire and is
not visible unless the tire is removed. Take The main function of the tire pressure
care when changing the tire to avoid monitoring system is to warn you when
damaging the sensor. your tires need air. It can also warn you in
You should always have your tires serviced the event the system is no longer capable
by an authorized dealer. of functioning as intended. See the
following chart for information concerning
Check the tire pressure periodically (at your tire pressure monitoring system:
least monthly) using an accurate tire
gauge. See Inflating Your Tires in this
chapter.

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 Wheels and Tires

Low tire pressure Possible cause Customer action required

warning light

Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label (located on
the edge of driver’s door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Spare tire in use Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Tire pressure monitoring If the tires are properly inflated and the
system malfunction spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
Tire rotation without On vehicles with different front and rear
sensor training tire pressures, the system must be
retrained following every tire rotation.
See Tire Care (page 276).
Flashing warning Spare tire in use Repair the damaged road wheel and tire
light assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Tire pressure monitoring If the tires are properly inflated and the
system malfunction spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.

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 Wheels and Tires

When Inflating Your Tires Tire Pressure Monitoring System Reset

Procedure
When putting air into your tires (such as at
a gas station or in your garage), the tire WARNING
pressure monitoring system may not
respond immediately to the air added to To determine the required
your tires. pressure(s) for your vehicle, see the
Safety Compliance Certification
It may take up to two minutes of driving Label (on the door hinge pillar, door-latch
over 20 mph (32 km/h) for the light to turn post or the door edge that meets the
off after you have filled your tires to the door-latch post, next to the driver seat) or
recommended inflation pressure. the Tire Label on the B-Pillar or the edge
of the driver door.
How Temperature Affects Your Tire
Pressure
Note: You need to perform the tire pressure
The tire pressure monitoring system monitoring system reset procedure after
monitors tire pressure in each pneumatic each tire rotation on vehicles that require
tire. While driving in a normal manner, a different recommended tire pressures in the
typical passenger tire inflation pressure front tires as compared to the rear tires.
may increase about 2 to 4 psi (14 to 28
kPa) from a cold start situation. If the Overview
vehicle is stationary overnight with the To provide the vehicle's load carrying
outside temperature significantly lower capability, some vehicles require different
than the daytime temperature, the tire recommended tire pressures in the front
pressure may decrease about 3 psi (21 tires as compared to the rear tires. The tire
kPa) for a drop of 30°F (17°C) in ambient pressure monitoring system equipped on
temperature. This lower pressure value these vehicles is designed to illuminate the
may be detected by the tire pressure low tire pressure warning light at two
monitoring system as being significantly different pressures; one for the front tires
lower than the recommended inflation and one for the rear tires.
pressure and activate the system warning
light for low tire pressure. Since tires need to be rotated to provide
consistent performance and maximum tire
If the low tire pressure warning light is on, life, the tire pressure monitoring system
visually check each tire to verify that no tire needs to know when the tires are rotated
is flat. If one or more tires are flat, repair as to determine which set of tires are on the
necessary. Check the air pressure in the front and which are on the rear. With this
road tires. If any tire is under-inflated, information, the system can detect and
carefully drive the vehicle to the nearest properly warn of low tire pressures.
location where air can be added to the
tires. Inflate all the tires to the System reset tips:
recommended inflation pressure.

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 Wheels and Tires

• To reduce the chances of interference 5. Train the tire pressure monitoring

from another vehicle, perform the system sensors in the tires using the
system reset procedure at least three following system reset sequence
feet (one meter) away from another starting with the left front tire in the
Ford Motor Company vehicle following clockwise order: Left front
undergoing the system reset procedure (driver's side front tire), Right front
at the same time. (passenger's side front tire), Right rear
• Do not wait more than two minutes (passenger's side rear tire), Left rear
between resetting each tire sensor or (driver's side rear tire).
the system will time-out and the entire 6. Remove the valve cap from the valve
procedure will have to be repeated on stem on the left front tire. Decrease the
all four wheels. air pressure until the horn sounds.
• A double horn will sound indicating the Note: The single horn chirp confirms that
need to repeat the procedure. the sensor identification code has been
learned by the module for this position. If a
Performing the System Reset Procedure double horn is heard, the reset procedure
Read the entire procedure before was unsuccessful, and you must repeat it.
attempting. 7. Remove the valve cap from the valve
1. Drive the vehicle above 20 mph (32 stem on the right front tire. Decrease
km/h) for at least two minutes, then the air pressure until the horn sounds.
park in a safe location where you can 8. Remove the valve cap from the valve
easily get to all four tires and have stem on the right rear tire. Decrease the
access to an air pump. air pressure until the horn sounds.
2. Place the ignition in the off position and 9. Remove the valve cap from the valve
keep the key in the ignition. stem on the left rear tire. Decrease the
3. Cycle the ignition to the on position air pressure until the horn sounds.
with the engine off. Training is complete after the horn
sounds for the last tire trained (driver's
4. Turn the hazard flashers on then off side rear tire), the system indicator
three times. You must accomplish this stops flashing, and a message is shown
within 10 seconds. If the reset mode in the information display.
has been entered successfully, the horn
will sound once, the system indicator 10. Turn the ignition off. If two short horn
will flash and a message is shown in beeps are heard, the reset procedure
the information display. If this does not was unsuccessful and you must
occur, please try again starting at Step repeat it. If after repeating the
2. If after repeated attempts to enter procedure and two short beeps are
the reset mode, the horn does not heard when the ignition is turned to
sound, the system indicator does not off, seek assistance from your
flash and no message is shown in the authorized dealer.
information display, seek service from
your authorized dealer.

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 Wheels and Tires

11. Set all four tires to the recommended Have a flat serviced by an authorized
air pressure as indicated on the dealer in order to prevent damage to the
Safety Compliance Certification system sensors See Tire Pressure
Label (affixed to either the door hinge Monitoring System (page 292). Replace
pillar, door-latch post, or the door the spare tire with a road tire as soon as
edge that meets the door-latch post, possible. During repairing or replacing of
next to the driver's seating position) the flat tire, have the authorized dealer
or Tire Label located on the B-Pillar inspect the system sensor for damage.
or the edge of the driver's door.
Dissimilar Spare Wheel and Tire
Assembly Information
CHANGING A ROAD WHEEL
WARNING
WARNINGS Failure to follow these guidelines
The use of tire sealant may damage could result in an increased risk of
your tire pressure monitoring system loss of vehicle control, injury or death.
and should only be used in roadside
emergencies. If you must use a sealant, the
If you have a dissimilar spare wheel and
Ford Tire Mobility Kit sealant should be
tire, then it is intended for temporary use
used. The tire pressure monitoring system
only. This means that if you need to use it,
sensor and valve stem on the wheel must
you should replace it as soon as possible
be replaced by an authorized dealer after
with a road wheel and tire assembly that
use of the sealant.
is the same size and type as the road tires
If the tire pressure monitor sensor and wheels that were originally provided
becomes damaged, it will no longer by Ford. If the dissimilar spare tire or wheel
function. See Tire Pressure is damaged, it should be replaced rather
Monitoring System (page 292). than repaired.
A dissimilar spare wheel and tire assembly
Note: The tire pressure monitoring system is defined as a spare wheel and tire
indicator light will illuminate when the spare assembly that is different in brand, size or
tire is in use. To restore the full function of appearance from the road tires and wheels
the monitoring system, all road wheels and can be one of three types:
equipped with tire pressure monitoring
sensors must be mounted on this vehicle. 1. T-type mini-spare: This spare tire
begins with the letter T for tire size and
If you get a flat tire while driving, do not may have Temporary Use Only molded in
apply the brake heavily. Instead, gradually the sidewall.
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe 2. Full-size dissimilar spare with label
place on the side of the road. on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY

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 Wheels and Tires

When driving with one of the dissimilar • Use commercial car washing
spare tires listed above, do not: equipment.
• Exceed 50 mph (80 km/h). • Use snow chains on the end of the
• Load the vehicle beyond maximum vehicle with the dissimilar spare wheel
vehicle load rating listed on the Safety and tire assembly.
Compliance Label. The usage of a full-size dissimilar spare
• Tow a trailer. wheel and tire assembly can lead to
impairment of the following:
• Use snow chains on the end of the
vehicle with the dissimilar spare tire. • Handling, stability and braking
performance.
• Use more than one dissimilar spare tire
at a time. • Comfort and noise.
• Use commercial car washing • Ground clearance and parking at curbs.
equipment. • Winter weather driving capability.
• Try to repair the dissimilar spare tire. • Wet weather driving capability.
Use of one of the dissimilar spare tires • All-wheel driving capability.
listed above at any one wheel location can When driving with the full-size dissimilar
lead to impairment of the following: spare wheel and tire assembly additional
• Handling, stability and braking caution should be given to:
performance. • Towing a trailer.
• Comfort and noise. • Driving vehicles equipped with a
• Ground clearance and parking at curbs. camper body.
• Winter weather driving capability. • Driving vehicles with a load on the
• Wet weather driving capability. cargo rack.
• All-wheel driving capability. Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
3. Full-size dissimilar spare without
and seek service as soon as possible.
label on wheel
When driving with the full-size dissimilar Location of the Spare Tire and
spare wheel and tire assembly, do not: Tools
• Exceed 70 mph (113 km/h). The spare tire is located under the vehicle,
• Use more than one dissimilar spare just forward of the rear bumper. The jack,
wheel and tire assembly at a time. jack handle and lug wrench are located in
the following locations:

Item Location

Spare tire Under the vehicle, just forward of the rear

bumper
Jack tools Under the access panel located in the floor
compartment behind the rear seat

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 Wheels and Tires

Tire Change Procedure WARNINGS

Do not attempt to change a tire on
WARNINGS
the side of the vehicle close to
Only use replacement tires and moving traffic. Pull far enough off the
wheels that are the same size, load road to avoid the danger of being hit when
index, speed rating and type (such operating the jack or changing the wheel.
as P-metric versus LT-metric or all-season
versus all-terrain) as those originally Always use the jack provided as
provided by Ford. The recommended tire original equipment with your vehicle.
and wheel size may be found on either the If using a jack other than the one
Safety Compliance Certification Label provided as original equipment with your
(affixed to either the door hinge pillar, vehicle, make sure the jack capacity is
door-latch post, or the door edge that adequate for the vehicle weight, including
meets the door-latch post, next to the any vehicle cargo or modifications.
driver’s seating position) or the Tire Label Disable the power running boards
which is located on the B-Pillar or edge of before jacking, lifting, or placing any
the driver’s door. If this information is not object under the vehicle. Never place
found on these labels then you should your hand between the power running
contact your authorized dealer as soon as board and the vehicle as extended power
possible. Use of any tire or wheel not running boards will retract when the doors
recommended by Ford can affect the are closed. Failure to follow these
safety and performance of your vehicle, instructions may result in personal injury.
which could result in an increased risk of
loss of vehicle control, vehicle rollover, Failure to follow these instructions
personal injury and death. Additionally the when using the spare tire carrier
use of non-recommended tires and wheels could cause loss of the wheel and
could cause steering, suspension, axle, tire and lead to personal injury: Only use
transfer case or power transfer unit failure. the spare tire carrier to stow the tire and
If you have questions regarding tire wheel combination specified on the Tire
replacement, contact your authorized Label or Safety Compliance Certification
dealer as soon as possible. Label on the B-Pillar or the edge of the
driver door. Other tire and wheel
When one of the front wheels is off combinations could cause the carrier to
the ground, the transmission alone fail if it does not fit securely or is too heavy.
will not prevent the vehicle from Do not use impact tools or power tools
moving or slipping off the jack. operating over 200 RPM, which may cause
To help prevent the vehicle from winch malfunction and prevent a secure
moving when you change a tire, be fit. Override the winch at least three times
sure to place the transmission in park (there will be an audible click each time)
(P), set the parking brake and block (in to ensure a tight secure fit of the wheel and
both directions) the wheel that is tire.
diagonally opposite (other side and end of
the vehicle) to the tire being changed. Note: Passengers should not remain in the
Never get underneath a vehicle that vehicle when the vehicle is being jacked.
is supported only by a jack. If the
vehicle slips off the jack, you or
someone else could be seriously injured.

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 Wheels and Tires

Park on a level surface, activate the hazard 3. Insert the winch extension tool
flashers and set the parking brake. Then, assembly through the access hole in
place the transmission in park (P) and turn the floor and engage the winch.
the engine off.

Removing the Jack and Tools

Note: Pay close attention to the orientation
of the bag, because it will have to be
reinstalled after changing the tire.
1. Open the liftgate, then locate the
access panel on the floor behind the
third row seat. Unlatch and remove the
panel.

E208655

4. To remove the spare tire, turn the

handle counterclockwise until the tire
is lowered to the ground and the cable
is slightly slack.
5. Slide the retainer through the center of
the spare tire wheel and remove the
spare tire.

Jacking the Vehicle

E208640
Note: Jack at the specified locations to
2. Remove the jack and tools assembly avoid damaging your vehicle.
tray from the compartment by turning
the wing-nut counterclockwise.
Remove the bag from the jack and
tools assembly tray by loosening the
strap.
3. Unsnap the wheel lug nut wrench, jack
extension and handle from the plastic
tray.
4. Remove the hack from the tray
assembly.

Removing the Spare Tire

E208656
1. Remove the jack handle and winch
Front jacking point
extension from the tray and assemble
them.
2. Open the spare tire winch access plug
at the bottom of the compartment for
the jack and tools tray.

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 Wheels and Tires

6. Raise the vehicle to provide sufficient

ground clearance when installing the
spare tire, about 1/4 inch (6
millimeters).

Installing the Spare Tire

E208657

Rear jacking point

E175447

1. Remove the lug nuts with the lug

wrench.
2. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward.
3. Reinstall the lug nuts until the wheel is
E175447 snug against the hub. Do not fully
tighten the lug nuts until the wheel has
1. With the vehicle on level ground, block been lowered.
both sides of the wheel diagonally
opposite (other side and end of the 4. Lower the wheel by turning the jack
vehicle) to the wheel being changed. handle counterclockwise.
Do not jack the vehicle on a hill or
incline.
2. Obtain the spare tire and jack tools 1 4
from their storage locations.
3. Use the tip of the jack handle to 3
remove any wheel trim.
6
4. Loosen each wheel lug nut one-half
turn counterclockwise but do not 5 2
remove them until the wheel is raised
off the ground.
5. Position the jack according to the jack E166719
locator arrows found on the frame and
turn the jack handle and extension tool
assembly clockwise.

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 Wheels and Tires

5. Remove the jack and fully tighten the 4. Turn the jack handle clockwise until
lug nuts in the order shown. See the tire is raised to its stowed position
Technical Specifications (page 302). underneath the vehicle. The wrench
will become harder to turn and the
Stowing the Flat or Spare Tire spare tire winch will rachet or slip when
1. Lay the tire on the ground, near the rear the tire is raised to maximum tightness.
of the vehicle, with the valve stem side A clicking sound will be heard from the
facing up. winch indicating that the tire is properly
stowed.
2. Slide the wheel partially under the
vehicle and install the retainer through 5. Disassembly the jack tool and winch
the wheel center. If equipped, you may extension and snap them back into the
have to remove the wheel center cap tool tray.
prior to pushing the retainer through 6. Reinstall the jack bag properly around
the center of the wheel. To remove the the jack and tool assembly tray, making
center cap, press it off with the jack sure the strap is fastened.
tool from the inner side of the wheel. 7. Close the access hole with the rubber
Pull on the cable to align the plug.
components at the end of the cable.
8. Reinstall the tray into the vehicle and
3. Assemble the jack handle and winch secure it with the wing nut.
extension, then insert the winch
extension through the access hole
behind the third row seat and engage
the winch.

TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When you install a wheel, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners
that attach the rotor to the hub so they do not interfere with the mounting surfaces of
the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting
surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle
is in motion, resulting in loss of vehicle control, personal injury or death.

Bolt size lb.ft (Nm)

M14 x 1.5 150 lb.ft (204 Nm)

*
Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).

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 Wheels and Tires

E145950

A Wheel pilot bore

Inspect the wheel pilot hole and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.

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 Capacities and Specifications

ENGINE SPECIFICATIONS

Engine 3.5L Ecoboost

Cubic inches 214

Firing order 1-4-2-5-3-6
Ignition system Coil on plug
Compression ratio 10.0:1
Spark plug gap 0.030 in (0.75 mm) - 0.033 in (0.85 mm)

Drivebelt Routing

E167467

MOTORCRAFT PARTS

Component Part Number

Air filter element. FA-1883

Oil filter. FL-500-S
Battery (without Intelligent BXT-65-650
Access).
Battery (with Intelligent Access). BXT-65-750
Spark plugs. SP-534
Transmission filter. FT-188

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 Capacities and Specifications

Component Part Number

Windshield wiper blade. WW-2234

Rear window wiper blade. WW-1612

We recommend Motorcraft replacement parts available at your Ford dealer or at

fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 443).

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 Capacities and Specifications

VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.

E142477

A World manufacturer identifier

B Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
C Make, vehicle line, series, body
type
D Engine type
E142476 E Check digit
F Model year
Please note that in the graphic, XXXX is
representative of your vehicle identification G Assembly plant
number. H Production sequence number
The Vehicle Identification Number contains
the following information:

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 Capacities and Specifications

VEHICLE CERTIFICATION TRANSMISSION CODE

LABEL DESIGNATION

E167469
E167814
The National Highway Traffic Safety
Administration Regulations require that a The transmission code is on the Safety
Safety Compliance Certification Label be Compliance Certification Label. The
affixed to a vehicle and prescribe where following table shows the transmission
the Safety Compliance Certification Label code along with the transmission
may be located. The Safety Compliance description.
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.

Description Code

Six-speed automatic transmission 6R80E 6

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 Capacities and Specifications

CAPACITIES AND SPECIFICATIONS

Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury.

Item Capacity

Engine oil (with oil filter). 6.0 qt (5.7 L)

Engine coolant (Base radiator with auxiliary 18.5 qt (17.5 L)
rear heat).
Engine coolant (Heavy Duty trailer towing 18.0 qt (17 L)
with auxiliary rear heat).
Brake fluid. Between MIN and MAX on brake fluid
1
reservoir
Front axle. 3.5 pt (1.7 L)
Rear axle (Conventional differential). 4.5 pt (2.1 L)
2

Rear axle (Limited-slip differential). 4.25 pt (2.01 L)

2,3

Automatic transmission fluid. 13.1 qt (12.4 L)

4

Transfer case fluid. 1.5 qt (1.4 L)

Windshield washer fluid. Fill as required
Fuel tank. 28.0 gal (106 L)
Fuel tank (Expedition EL). 33.5 gal (126.8 L)
A/C refrigerant. 44 oz (1.25 kg)

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 Capacities and Specifications

Item Capacity

A/C refrigerant (Expedition EL). 40 oz (1.13 kg)

A/C refrigerant compressor oil. 7.1 fl oz (210 ml)
1
Reference the reservoir cap for proper fluid.
2
The rear axle is filled with synthetic rear axle lubricant, and it is considered lubricated for
life. Do not check or change the lubricant unless you suspect a leak or submerge the axle
in water. Contact an authorized dealer.
3
Add 4 fl. oz. (118 ml) of Additive Friction Modifier XL-3 or equivalent for complete refill
of Ford limited-slip differential.
4
Approximate dry fill capacity. Actual amount may vary during fluid changes.

Specifications
Materials
Name Specification

Recommended motor oil (U.S.): WSS-M2C946-A

Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor
Oil
XO-5W30-QSP
Recommended motor oil (Canada): WSS-M2C946-A
Motorcraft® SAE 5W-30 Super Premium Motor Oil
CXO-5W30-LSP12
Recommended motor oil (Mexico): WSS-M2C946-A
Motorcraft® SAE 5W-30 Synthetic Motor Oil
MXO-5W30-QSP
Optional motor oil (U.S. and Mexico): WSS-M2C946-A
Motorcraft® SAE 5W-30 Full Synthetic Motor Oil
XO-5W30-QFS
Optional motor oil (Canada): WSS-M2C946-A
Motorcraft® SAE 5W-30 Synthetic Motor Oil
CXO-5W30-LFS12
Engine coolant (U.S. and Mexico): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
Engine coolant (Canada): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B

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 Capacities and Specifications

Name Specification

Brake fluid (U.S. and Mexico): WSS-M6C65-A1

Motorcraft® DOT 3 Motor Vehicle Brake Fluid
PM-1-C
Brake fluid (Canada): WSS-M6C65-A1
High Performance DOT 3 Motor Vehicle Brake Fluid
CPM-1-C
Brake fluid: WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor Vehicle
Brake Fluid (U.S. Canada and Mexico)
PM-20
Automatic transmission fluid (U.S. and Mexico): WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
XT-10-QLVC
Automatic transmission fluid (Canada): WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
CXT-10-LV12
Front axle fluid: WSS-M2C942-A
Motorcraft® SAE 75W-85 Hypoid Gear Lube
XY-75W85-QL
Rear axle fluid: WSS-M2C942-A
Motorcraft® SAE 75W-85 Hypoid Gear Lube
XY-75W85-QL
Transfer case fluid (U.S. and Mexico): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON® LV
XT-10-QLVC
Transfer case fluid (Canada): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON® LV
CXT-10-LV12
Windshield washer fluid (U.S. and Mexico): WSB-M8B16-A2
Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
Windshield washer fluid (Canada): WSB-M8B16-A2
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
A/C refrigerant (U.S.): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
YN-19

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 Capacities and Specifications

Name Specification

A/C refrigerant (Canada): WSH-M17B19-A

Motorcraft® R-134a Refrigerant
CYN-16-R
A/C refrigerant (Mexico): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
MYN-19
A/C refrigerant compressor oil: WSH-M1C231-B
Motorcraft® PAG Refrigerant Compressor Oil
YN-12-D
Multi-purpose grease: ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray
XL-5-A
Lock cylinders (U.S.): --
Penetrating and Lock Lubricant
XL-1
Lock cylinders (Canada): --
Penetrating Fluid
CXC-51-A
Lock cylinders (Mexico): --
Penetrating and Lock Lubricant
MXL-1

We recommend Motorcraft motor oil for

If you use oil and fluids that do not meet
your vehicle. If Motorcraft oil is not
the defined specification and viscosity
available, use motor oils of the
grade, this may lead to:
recommended viscosity grade that meet
• Component damage which is not API SN requirements and display the API
covered by the vehicle warranty. Certification Mark for gasoline engines. Do
• Longer engine cranking periods. not use oil labeled with API SN service
• Increased emission levels. category unless the label also displays the
API certification mark.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.

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E142732

An oil that displays this symbol conforms

to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by your vehicle warranty.
Note: We recommend using DOT 3 or DOT
4 Low Viscosity (LV) High Performance
Brake Fluid or equivalent meeting
WSS-M6C65-A1 or WSS-M6C65-A2.
Please refer to the brake reservoir cap for
the proper brake fluid. Use of any fluid other
than the recommended fluid may cause
degraded brake performance and not meet
the Ford performance standards. Keep brake
fluid clean and dry. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage and possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The
use of any other fluid may cause
transmission damage.

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GENERAL INFORMATION AM and FM frequencies are established by

the Federal Communications Commission
Radio Frequencies and Reception (FCC) and the Canadian Radio and
Factors Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz

Radio Reception Factors

Distance and strength The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Station overload When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.

Do not expose discs to direct sunlight or

CD and CD Player Information heat sources for extended periods.
Note: CD units play commercially pressed MP3 and WMA Track and Folder
4.7 in (12 cm) audio compact discs only. Due Structure
to technical incompatibility, certain
recordable and re-recordable compact discs Audio systems capable of recognizing and
may not function correctly when used in playing MP3 and WMA individual tracks
Ford CD players. and folder structures work as follows:
Note: Do not insert CDs with homemade • There are two different modes for MP3
paper (adhesive) labels into the CD player and WMA disc playback: MP3 and
as the label may peel and cause the CD to WMA track mode (system default) and
become jammed. You should use a MP3 and WMA folder mode.
permanent felt tip marker rather than • MP3 and WMA track mode ignores any
adhesive labels on your homemade CDs. folder structure on the MP3 and WMA
Ballpoint pens may damage CDs. Please disc. The player numbers each MP3
contact an authorized dealer for further and WMA track on the disc (noted by
information. the MP3 or WMA file extension) from
Note: Do not use any irregularly shaped T001 to a maximum of T255. The
discs or discs with a scratch protection film maximum number of playable MP3 and
attached. WMA files may be less depending on
the structure of the CD and exact
Always handle discs by their edges only. model of radio present.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion.

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• MP3 and WMA folder mode represents AUDIO UNIT - VEHICLES WITH:
a folder structure consisting of one
level of folders. The CD player numbers AM/FM/CD/SYNC/SATELLITE
all MP3 and WMA tracks on the disc RADIO
(noted by the MP3 or WMA file
extension) and all folders containing WARNING
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255. Driving while distracted can result in
loss of vehicle control, crash and
• Creating discs with only one level of injury. We strongly recommend that
folders helps with navigation through you use extreme caution when using any
the disc files. device that may take your focus off the
If you are burning your own MP3 and WMA road. Your primary responsibility is the safe
discs, it is important to understand how operation of your vehicle. We recommend
the system reads the structures you create. against the use of any hand-held device
While various files may be present (files while driving and encourage the use of
with extensions other than MP3 and voice-operated systems when possible.
WMA), only files with the MP3 and WMA Make sure you are aware of all applicable
extension are played; other files are local laws that may affect the use of
ignored by the system. This enables you to electronic devices while driving.
use the same MP3 and WMA disc for a
variety of tasks on your work computer, Note: The touchscreen system controls
home computer and your in-vehicle most of the audio features. See your SYNC
system. information.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder.

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E205855

A Display screen: Shows audio and SYNC information.

B Number block: In radio mode, store your favorite stations for later access.
When tuned to any station, press and hold a preset button until sound returns.
In CD mode, press a button to select a track. In phone mode, press the buttons
to enter a phone number.
C Function buttons: Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
D TUNE: In radio mode, turn to search the frequency band in individual increments.
In satellite radio mode, turn the control to tune to the next or previous channel.
E OK and arrow buttons: Press the up and down or left and right arrow buttons
to browse menu selections. Press OK to confirm menu selections.
F Seek: In radio mode, select a frequency band and press this button. The system
stops at the first station down the band. Press and hold the button to move
quickly to the previous strong radio station or memory preset. In CD mode, press
this button to select the previous track. Press and hold the button to move
quickly backward through the current track.

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 Audio System

G Power and volume: Press this button to switch the system off and on. Turn
the control to adjust the volume.
H CD slot: Insert a CD.
I Eject: Press this button to eject a CD.
J SOUND: Press this button to adjust settings for Treble, Midrange, Bass, Balance
and Fade.
K CLOCK: Press this button to access the clock setting. Use the center arrow
controls to change the hours and minutes.
L PHONE: Press this button to access the phone features of the SYNC system.
M MENU: Press this button to access different audio system features.
N MUTE or SIRIUS: Press this button to mute the playing audio, or if equipped,
listen to Sirius satellite radio.
O AUX: Press this button to access your auxiliary input jack or switch between
devices you plug into the input jack or USB port.
P RADIO: Press this button to listen to the radio or change radio frequency bands.
Press the function buttons below the radio screen to select different radio
functions.
Q CD: Press this button to listen to a CD. Press the function buttons below the
radio screen to select on-screen options of Repeat or Shuffle.

Note: The touchscreen controls most of

the audio features. See your SYNC
AUDIO UNIT - VEHICLES WITH: information.
SONY AM/FM/CD
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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E205856

A TUNE: Turn this control to search through the radio frequency band manually.
B Memory presets: Store your favorite radio stations. To store a radio station,
tune to the station, then press and hold a preset button until sound returns.
C MEDIA: Press this button to access different audio modes, such as AM, FM and
A/V Input.
D Seek: In radio mode, select a frequency band and press this button. The system
stops at the first station down the band. Press and hold the button to move
quickly to the previous strong radio station or memory preset. In CD mode, press
this button to select the previous track. Press and hold the button to move
quickly backward through the current track.
E Power and volume: Press this button to switch the system off and on. Turn
the control to adjust the volume.
F Eject: Press this button to eject a CD.
G CD slot: Insert a CD.

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Rear Seat Audio Controls

E182082

A VOL: Adjust radio volume.

B MEDIA: Scroll through available audio system modes.
C Rear audio display: See displayed time, radio frequency, Sirius radio channel
or CD track.
D CLOCK: Press to display the current time in 12-hour format. The time displays
for a few seconds or you can press the CLOCK button again to switch
immediately back to the last media state.
E SEEK: Select the next or previous stored radio frequency station, Sirius radio
channel or CD track.

When HD Radio is on and you tune to a

station broadcasting HD Radio technology,
DIGITAL RADIO you may notice the HD Radio logo on your
screen. When this logo is available, you
Note: HD Radio broadcasts are not may also see Title and Artist fields
available in all markets. on-screen.
HD Radio technology is the digital The multicast indicator appears in FM
evolution of analog AM/FM radio. Your mode (only) if the current station is
system has a special receiver that allows broadcasting multiple digital broadcasts.
it to receive digital broadcasts (where The highlighted numbers signify available
available) in addition to the analog digital channels where new or different
broadcasts, it already receives. Digital content is available. HD1 signifies the main
broadcasts provide a better sound quality programming status and is available in
than analog broadcasts with free, analog and digital broadcasts. Other
crystal-clear audio and no static or multicast stations (HD2 through HD7) are
distortion. For more information, and a only available digitally.
guide to available stations and
programming, please visit
www.hdradio.com.

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 Audio System

When HD Radio broadcasts are active, you • Memory presets allow you to save an
can access the following functions: active channel as a memory preset.
• Scan allows you to hear a brief Touch and hold a memory preset slot
sampling of all available stations. This until the sound returns. There is a brief
feature still works when HD Radio mute while the radio saves the station.
reception is on, although it does not Sound returns when finished. When
scan for HD2-HD7 channels. You may switching to an HD2 or HD3 memory
see the HD logo appear if the station preset, the sound mutes before the
has a digital broadcast. digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station’s reception
area.

HD Radio Reception and Station Troubleshooting

Potential reception issues

Reception area If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
Station blending When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.

In order to provide the best possible

experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

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 Audio System

Potential station issues

Issues Cause Action

Echo, stutter, skip or repeat This is poor time alignment No action required. This is a
in audio. by the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or blending in The radio is shifting between No action required. The
and out. analog and digital audio. reception issue may clear up
as you continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting HD2 or available until the HD Radio normal behavior. Wait until
HD3, multicast preset or broadcast is decoded. Once the audio is available.
Direct Tune. decoded, the audio is avail-
able.
Cannot access HD2 or HD3 The previously stored No action required. The
multicast channel when multicast preset or direct station is not available in
recalling a preset or from a tune is not available in your your current location.
direct tune. current reception area.
Text information does not Data service issue by the Fill out the station issue
match currently playing radio broadcaster. form at website listed
audio. below.
*

There is no text information Data service issue by the Fill out the station issue
shown for currently selected radio broadcaster. form at website listed
frequency. below.
*

HD2-HD7 stations not found Pressing Scan disables No action required. This is
when Scan is pressed. HD2-HD7 channel search. normal behavior.
*
http://www.ibiquity.com/automotive/report_radio_station_experiences

HD Radio Technology manufactured under

license from iBiquity Digital Corp. U.S. and SATELLITE RADIO (If Equipped)
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks SIRIUS® broadcasts a variety of music,
of iBiquity Digital Corp. Ford Motor news, sports, weather, traffic and
Company and iBiquity Digital Corp. are not entertainment satellite radio channels. For
responsible for the content sent using HD more information and a complete list of
Radio technology. Content may be SIRIUS satellite radio channels, visit
changed, added or deleted at any time at www.siriusxm.com in the United States,
the station owner's discretion. www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.

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 Audio System

Note: This receiver includes the eCos

real-time operating system. eCos is
published under the eCos License.

Satellite Radio Reception Factors

Potential satellite radio reception issues

Antenna obstructions For optimal reception performance, keep the antenna

clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Station overload When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Satellite radio signal interfer- Your display may show ACQUIRING . . . to indicate the
ence interference and the audio system may mute.

SIRIUS satellite radio is a

SIRIUS® Satellite Radio Service subscription-based satellite radio service
that broadcasts a variety of music, sports,
Note: SIRIUS reserves the unrestricted right news, weather, traffic and entertainment
to change, rearrange, add or delete programming. Your factory-installed
programming including canceling, moving SIRIUS satellite radio system includes
or adding particular channels, and its prices, hardware and a limited subscription term,
at any time, with or without notice to you. which begins on the date of sale or lease
Ford Motor Company shall not be of your vehicle. See an authorized dealer
responsible for any such programming for availability.
changes.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.

Satellite Radio Electronic Serial

Number (ESN)
You need your ESN to activate, modify or
E208625
track your satellite radio account. When in
satellite radio mode, tune to channel 0.

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 Audio System

Troubleshooting

Message Condition Action

Acquiring… Radio requires more than No action required. This

two seconds to produce message should disappear
audio for the selected shortly.
channel.
Satellite antenna fault There is an internal module If this message does not
or system failure present. clear shortly, or with an igni-
SIRIUS system failure tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
Invalid Channel The channel is no longer Tune to another channel or
available. choose another preset.
Unsubscribed Channel Your subscription does not Contact SIRIUS at 1-888-
include this channel. 539-7474 to subscribe to
the channel, or tune to
another channel.
No Signal The signal is lost from the The signal is blocked. When
SIRIUS satellite or SIRIUS you move into an open area,
tower to your vehicle the signal should return.
antenna.
Updating… Update of channel No action required. The
programming in progress. process may take up to
three minutes.
Questions? Call Your satellite service is no Contact SIRIUS at 1-888-
longer available. 539-7474 to resolve
1-888-539-7474 subscription issues.
None found All the channels in the Use the channel guide to
selected category are either turn off the Lock or Skip
Check Channel Guide skipped or locked. function on that station.
Subscription Updated SIRIUS has updated the No action required.
channels available for your
vehicle.

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 Audio System

USB PORT (If Equipped)

WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
E207805
while driving and encourage the use of
voice-operated systems when possible. See your SYNC information.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

E205592

The USB port allows you to plug in media

playing devices, memory sticks and charge
devices (if supported). See your SYNC
information.

MEDIA HUB
The media hub may be located on the
instrument panel or center console.

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 SYNC™ (If Equipped)

GENERAL INFORMATION

E198355

SYNC is an in-vehicle communications • Use the advanced voice recognition

system that works with your system.
Bluetooth-enabled cellular phone and • Charge your USB device (if your device
portable media player. This allows you to: supports this).
• Make and receive calls. *
These features are not available in all
• Access and play music from your markets and may require activation.
portable music player. Available AppLink enabled apps vary by
• Use 911 Assist and applications, such market.
as Spotify and Glympse, via SYNC Make sure that you review your device's
*
AppLink. manual before using it with SYNC.
• Access phonebook contacts and music
using voice commands. Support
• Stream music from your connected The SYNC support team is available to
phone. help you with any questions you cannot
• Text message. answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.

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 SYNC™ (If Equipped)

Sunday, 10:30am-7:30pm EST. When using SYNC:

In the United States, call 1-800-392-3673. • Do not operate playing devices if the
power cords or cables are broken, split
In Canada, call 1-800-565-3673. or damaged. Place cords and cables
Times are subject to change due to out of the way, so they do not interfere
holidays. with the operation of pedals, seats,
compartments or safe driving abilities.
SYNC Owner Account • Do not leave playing devices in your
Why do I need a SYNC owner account? vehicle during extreme conditions as it
could cause them damage. See your
• Essential for keeping up with the latest device's manual for further information.
software downloads available for
SYNC. • Do not attempt to service or repair the
system. See an authorized dealer.
• Access to customer support for any
questions you may have. Privacy Information
Driving Restrictions When a cellular phone is connected to
SYNC, the system creates a profile within
For your safety, certain features are your vehicle that is linked to that cellular
speed-dependent and restricted when your phone. This profile is created in order to
vehicle is traveling over 3 mi (5 km). offer you more cellular features and to
operate more efficiently. Among other
Safety Information
things, this profile may contain data about
WARNING your cellular phone book, text messages
(read and unread), and call history,
Driving while distracted can result in including history of calls when your cellular
loss of vehicle control, crash and phone was not connected to the system.
injury. We strongly recommend that In addition, if you connect a media device,
you use extreme caution when using any the system creates and retains an index of
device that may take your focus off the supported media content. The system also
road. Your primary responsibility is the safe records a short development log of
operation of your vehicle. We recommend approximately 10 minutes of all recent
against the use of any hand-held device system activity. The log profile and other
while driving and encourage the use of system data may be used to improve the
voice-operated systems when possible. system and help diagnose any problems
Make sure you are aware of all applicable that may occur.
local laws that may affect the use of
electronic devices while driving. The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.

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 SYNC™ (If Equipped)

System data cannot be accessed without USING VOICE RECOGNITION

special equipment and access to the
vehicle's SYNC module. Ford Motor This system helps you control many
Company and Ford of Canada will not features using voice commands. This
access the system data for any purpose allows you to keep your hands on the
other than as described absent consent, a wheel and focus on what is around you.
court order, or where required by law
enforcement, other government Initiating a Voice Session
authorities, or other third parties acting
with lawful authority. Other parties may Press the voice button. A list of
seek to access the information available voice commands
independently of Ford Motor Company and E142599 appears in the display.
Ford of Canada. For further privacy
information, see the section on 911 Assist. Global Voice Commands
See SYNC™ Applications and Services
(page 340). These voice commands are always
available. You can say them at any time.

Global voice commands

(cancel | exit) This command ends the voice session. You

can also cancel a session by holding the
voice button for two or more seconds.
help This command provides you with hints,
examples and instructions.
(main menu | start again) This command restarts the voice session
from the initial starting point.

You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.

• Speak naturally, without long pauses

Helpful Hints
between words.
• Make sure the interior of your vehicle is • You can interrupt the system at any
as quiet as possible. Wind noise from time while it is speaking by pressing the
open windows and road vibrations may voice button. You can cancel a voice
prevent the system from correctly session by pressing and holding the
recognizing spoken commands. voice button.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.

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 SYNC™ (If Equipped)

System Interaction and Feedback The default setting is to a higher level of

interaction in order to help you learn to use
The system provides feedback through the system. You can change these settings
audible tones, prompts, questions and at any time.
spoken confirmations depending on the
situation and the chosen level of Adjusting the Interaction Level
interaction. You can customize the voice
recognition system to provide more or less Press the voice button. When
instruction and feedback. prompted, say:
E142599

Voice Command Action and Description

voice settings
Then either of the following:
interaction mode novice Provides more detailed interaction and
guidance. (Recommended for first time
users.)
interaction mode advanced Provides less audible interaction and guid-
ance.

Confirmation Prompts
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.

To adjust this setting press the voice button, when prompted say:
Voice Command Action and Description

voice settings
Then either of the following:
confirmation prompts off Make a best guess from the command; you
may still occasionally be asked to confirm
settings.
confirmation prompts on Clarify your voice command with a short
question.

Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.

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 SYNC™ (If Equipped)

To adjust this setting press the voice button, when prompted say:
Voice Command Action and Description

voice settings
Then any of the following:
phone confirmation on When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation off The system will make a best guess; you
may still occasionally be asked to confirm
settings.

To disable this automatic fan speed

Changing the Voice Settings reduction feature during voice sessions,
In addition to using voice commands to press and hold the climate control AC and
change the voice settings, you can also use Recirculated air buttons simultaneously,
the menu in the audio display. release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
To change the voice settings press the the above sequence.
Menu button then select:
Menu Item
USING SYNC™ WITH YOUR
PHONE
SYNC-Settings
Hands-free calling is one of the main
Voice settings
features of SYNC. While the system
supports a variety of features, many are
Note: Depending on the current climate dependent on your cellular phone's
control settings, the fan speed may functionality. At a minimum, most cellular
automatically go down while issuing voice phones with Bluetooth wireless technology
commands or while making and receiving support the following functions:
phone calls via SYNC to reduce the amount
• Answering an incoming call.
of background noise in the vehicle. The fan
speed will automatically return to normal • Ending a call.
operation once the voice session ends. Fan • Using privacy mode.
speed can also be adjusted normally during
• Dialing a number.
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan • Redialing.
speed to desired setting. • Call waiting notification.
• Caller ID.

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Other features, such as text messaging 4. When prompted on your cell phone’s
using Bluetooth and automatic phonebook display, confirm that the PIN provided
download, are phone-dependent features. by SYNC matches the PIN displayed
To check your phone's compatibility, see on your cell phone. Your phone is now
your phone's manual and visit paired and the display indicates that
www.SYNCMyRide.com, the pairing was successful. If you are
www.SYNCMyRide.ca or prompted to enter a PIN on your device,
www.syncmaroute.ca. enter the PIN displayed on the screen.
The display indicates when the pairing
Pairing a Phone for the First Time is successful.
Wirelessly pairing your phone with SYNC Depending on your phone's capability and
allows you to make and receive hands-free your market, the system may prompt you
calls. with questions, such as setting the current
phone as the primary phone (the phone
Note: SYNC can support downloading up SYNC automatically tries to connect with
to approximately 4000 entries per first upon vehicle start-up) and
Bluetooth-enabled cellular phone. downloading your phonebook.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into Using Voice Commands
park (P) for automatic transmission or first Make sure to switch on your
gear for manual transmission. phone's Bluetooth feature
Using the Audio System
E142599 before starting the search. See
your device's manual if necessary.
Note: To scroll through the menus, press
the up and down arrows on your audio Press the voice and when prompted
system. say:
1. Make sure to switch on your phone's
Bluetooth feature before starting the Voice Command Action and Descrip-
search. See your device's manual if tion
necessary. (pair ([Bluetooth] Follow the instruc-
2. Press the PHONE button. When the device | phone | tions on the audio
audio display indicates there is no Bluetooth audio) | display.
paired phone, select the option to add. add phone)
3. When a message to begin pairing You can say any of the voice commands
appears in the audio display, search for that appear within open and close brackets
SYNC on your phone to start the pairing that are separated by |. For example,
process. where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.

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Depending on your phone's capability and SYNC may prompt you with more cell
your market, the system may prompt you phone options. Your cell phone may also
with questions, such as setting the current prompt you to give SYNC permission to
phone as the primary phone (the phone access information. For more information
SYNC automatically tries to connect with on your cell phone’s capability, see your
first upon vehicle start-up) and cell phone’s manual and visit the website.
downloading your phonebook.
Phone Voice Commands
Pairing Subsequent Phones
Press the voice button. When
Note: Make sure to switch on the ignition prompted, say any of the
and the radio. Shift the transmission into E142599 following:
park (P) for automatic transmission or first
gear for manual transmission.
Voice Command
Note: To scroll through the menus, press
the up and down arrows on your audio (phone | Blackberry | iPhone)
system.
Then say any of the following:
1. Make sure to switch on your phone's
Bluetooth feature before starting the call (___)
search. See your device's manual if
necessary. call ___ at home
2. Press the PHONE button. call ___ ((in|at) [the] office | at work)
3. Select the option for Bluetooth call ___ on (cell | mobile)
Devices.
4. Press the OK button. call ___ on other
5. Select the option to add. This starts dial [[a] number] 1

the pairing process.

6. When a message to begin pairing ([go to] privacy | transfer to phone 2

appears in the audio display, search for | privacy on)

SYNC on your device.
(hold call [on] | place call on hold) 2

7. When prompted on your cell phone’s

display, confirm that the PIN provided join (calls | call) 2

by SYNC matches the PIN displayed

on your cell phone. Your phone is now mute call [on] 2
paired and the display indicates that
the pairing was successful. If you are (mute call off | un-mute call) 2
prompted to enter a PIN on your device,
enter the PIN displayed on the screen. (turn ringer on | silent mode off)
The display indicates when the pairing
is successful. (turn ringer off | silent mode [on])

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Voice Command
To access text messages say:
[text] (messages | message) 3
Voice Command
help [text] (messages | message)
___ is a dynamic listing that should be the Then say any of the following:
name of a contact in your phonebook. For
example you could say "Call Home". (listen to | read) ([text] message)
1
See Dial table below. forward (text | [text] message)
2
These commands are only valid while in reply to (text | [text] message)
a phone call.
3 call [sender]
See the text message table below.
Phonebook Hints
Dial Commands
To hear how the SYNC system speaks a
Press the voice button and when prompted
name browse phonebook, select a contact
say any of the following commands:
and press:
Voice Commands
Menu Item
411 (four-one-one), 911 (nine-one-one)
Hear it
700 (seven hundred)
Changing Devices Using Voice
800 (eight hundred) Commands
900 (nine hundred) Using SYNC, you can easily access multiple
Clear (deletes all entered digits) phones, ipods, or USB devices. to switch
devices say:
Delete (deletes last set of digits entered)
Number <0-9>
Plus
Pound (#)
Star (*)

Note: To exit dial mode, press and hold the

phone button or press any button on the
audio system.

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on the steering wheel or select the end call

Voice Command option in the audio display.

(connect | You can state the name of Receiving Calls

device) ___ the desired device, such as
“My iPhone”,“My Galaxy” Accepting calls
or“My iPod”. SYNC may When receiving a call, you can answer the
ask you to confirm the type call by pressing the accept call button on
of device (Phone, USB, or the steering wheel or use the screen.
Bluetooth Audio).
To use the screen to accept a call
Making Calls select:
Menu Item

E142599 Accept

Press the voice button. When Rejecting Calls

prompted, say:
When receiving a call, you can reject the
Voice Command call by pressing the reject call button on
the steering wheel or use the screen.
call [[a] name]
dial [[a] SYNC prompts you to say To use the screen to reject a call select:
number] the numbers that you wish Menu Item
to dial. After you say the
numbers, the system Reject
confirms it. You can then
say: Ignore the call by doing nothing.

When the system has stated the Phone Options during an Active
number, you say any of the following: Call
Voice Command During an active call, you have more menu
features that become available, such as
(dial | send) This initiates the call. putting a call on hold or joining calls.
(delete | This erases the spoken To access this menu, choose one of the
correct) digits. options available at the bottom of the
audio display or select More to choose
To end the call, press the end call button from the following options:

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Menu Item Description and action

Mic. off Switch your vehicle's microphone off. To switch the

microphone on, select the option again.
Privacy Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Hold Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Dial a number Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Join calls Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
1. Select the More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the More option.
3. Scroll to the option to join calls and press the OK button.
Phonebook Access your phonebook contacts.
1. Select the More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Call History Access your call history log.
1. Select the More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.

1. Press the PHONE button to enter the

Accessing Features through the phone menu.
Phone Menu 2. Select one of the options available.
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.

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Display Description and action

Dial a number Enter numbers using the audio system's numeric keypad.
Phonebook Access your downloaded phonebook.
1. Press the OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Call History Access any previously dialed, received or missed calls.
1. Press the OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Speed Dial Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Text messaging Send, download and delete text messages.
BT Devices Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).
Phone settings View various settings and features on your phone.

Note: This is a speed-dependent feature

Text Messaging and is only available when your vehicle is
traveling at 3.1 mph (5 km/h) or less.
Note: This is a phone-dependent feature.
When a new message arrives, an audible
SYNC allows you to receive, send, tone sounds and the audio display
download and delete text messages. The indicates you have a new message.
system can also read incoming text
messages to you so that you do not have To hear the message you can say:
to take your eyes off the road.
Voice command Description and
Receiving a Text Message action
Note: This is a phone-dependent feature. (listen to | read) Select this option
Your phone must support downloading text ([text] message) to have the system
messages using Bluetooth to receive read the message
incoming text messages. to you.

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Using the screen you also have the following options:

Menu Description and action
Item

Ignore Select this option, or do nothing, and the message goes into your text message
inbox.
View Select the view option to open the text message. Once selected, you have
the ability to have the message read to you, to view other messages. For
additional options select:
More... If you select this option, use the arrow button to scroll through the
following options:
Reply to Press the OK button to access, and then scroll
sender through a list of pre-defined messages to send.
Call sender Press the OK button to call the sender of the
message.
Forward Press the OK button to forward the message to
msg. anyone in your phonebook or call history. You can
also choose to enter a number.

2. Select the text messaging option, and

Sending, Downloading and Deleting then press the OK button.
Your Text Messages
1. Press the PHONE button.

Choose from the following options:

Menu Description and action
Item

New Allows you to send a new text message based on a pre-defined set of 15
messages.
View Allows you to read the full message and, in addition, provides the option to
have the system read the message to you. To go to the next message, select
the More option. This allows you to reply to the sender, call the sender or
forward the message.
Delete Allows you to delete current text messages from the system (not your cellular
phone). The audio display indicates when the system has deleted all your
text messages.
More... Allows you to delete all messages or manually trigger a download of all
unread messages from your cellular phone.

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Sending a Text Message Note: You can send text messages either
by choosing a contact from the phonebook
Note: You can only send a text message to
and selecting the text option from the audio
one recipient at a time.
display or by replying to a received message
1. Select the send option when the in the inbox.
desired selection highlights in the audio
display. Accessing Your Phone Settings
2. Select the confirmation option when These are phone-dependent features. Your
the contact appears. phone settings allow you to access and
3. Press the OK button again to confirm adjust features such as your ring tone and
when the system asks if you want to text message notification, modify your
send the message. A pre-defined phonebook, and set up automatic
signature appears on each text download.
message. 1. Press the PHONE button.
2. Scroll until the phone settings option
appears, and then press the OK button.

Scroll to select from the following options:

Menu Item Description and action

Set as master If this option is checked, the system uses the cellular phone
as the master when there is more than one cellular phone
paired to the system. This option can be changed for all
cellular phones (not only the active phone) using the
Bluetooth Devices menu.
Phone status See the cellular phone name, provider name, cellular
phone number, and signal level. When done, press the left
arrow buttons to return to the phone status menu.
Set ringtone Select which ringtone sounds during an incoming call (one
of the system's tones or your cellular phone's). If your
phone supports in-band ringing, your phone's ringtone
sounds when you choose the cellular phone ringtone
option.
1. Press the OK button to select and scroll to hear each
ringtone.
2. Press the OK button to select a ringtone.
Text msg notify Have the option of hearing an audible tone to notify you
when a text message arrives. Press the OK button to
switch the audible tone off or on.
Phonebook pref. Modify the contents of your phonebook (such as add,
delete or download). Press the OK button to select and
scroll between the choices in the phonebook preferences
table below.

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Menu Item Phonebook preferences

Add contacts Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.
Delete When a message asking you to delete appears, select the
option to confirm. Press the OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Download now Press the OK button to select and download your phone-
book to the system.
Auto-download When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Sorting Pref. Enabling this feature allows you to select how your
contacts are displayed. You can select:
First/Last name Last/First name

1. Press the PHONE button.

Bluetooth Devices 2. Scroll until Bluetooth Devices appears,
The Bluetooth Devices menu allows you and then press the OK button.
to add, connect and delete devices as well
as set a phone as primary.

Select from the following options:

Menu Item Description and action

Add Pair additional phones to the system.

1. Select the option to add to start the pairing process.

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 SYNC™ (If Equipped)

Menu Item Description and action

2. When a message to begin pairing appears in the audio

display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your cell phone’s display, confirm
that the PIN provided by SYNC matches the PIN displayed
on your cell phone. Skip the next step. If you are prompted
to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN displayed on the
screen. The display indicates when the pairing is
successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. SYNC may prompt you with more cell phone options.
Your cell phone may also prompt you to give SYNC
permission to access information. For more information
on your cell phone’s capability, see your cell phone’s
manual and visit the website.
Delete Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Master The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Conn. Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Discon. Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.

2. Select the SYNC settings option, and

System Settings then press the OK button.
1. Press the MENU button.

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 SYNC™ (If Equipped)

Scroll to select from the following options:

Display Description and action

Bluetooth on Check or uncheck this option to switch the system's

Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.
Set defaults Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.
Master reset Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.
Install on SYNC Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.
System info Display the system's version numbers as well as its serial
number. Press the OK button to select.
Voice settings The voice settings submenu contains various options. See
Using Voice Recognition (page 326).
Browse USB Browse the actual menu structure of the connected USB
device. Press the OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.

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 SYNC™ (If Equipped)

SYNC™ APPLICATIONS AND WARNINGS

SERVICES (If Equipped) Always place your phone in a secure
location in your vehicle so it does not
In order for the following features to work, become a projectile or get damaged
your cell phone must be compatible with in a crash. Failure to do so may cause
SYNC. To check your phone's serious injury to someone or damage the
compatibility, visit www.SYNCMyRide.com, phone which could prevent 911 Assist from
www.SYNCMyRide.ca or working properly.
www.syncmaroute.ca.
*
• SYNC Services : Provides access to Note: The SYNC 911 Assist feature must be
set on before the incident.
traffic, directions and information such
as travel, horoscopes, stock prices and Note: Before setting this feature on, make
more. sure that you read the 911 Assist Privacy
• 911 Assist: Can alert 911 in the event of Notice later in this section for important
an emergency. information.
*
• Vehicle Health Report : Provides a Note: If any user turns 911 Assist on or off,
diagnostic and maintenance report that setting applies for all paired phones. If
card of your vehicle. 911 Assist is turned off, either a voice
*
message plays or a display message (or
This is an optional feature and available icon) comes on (or both) when your vehicle
in the United States only. is started after a previously paired phone
connects.
911 Assist (If Equipped)
Note: Every phone operates differently.
WARNINGS While SYNC 911 Assist works with most
cellular phones, some may have trouble
Unless the 911 Assist setting is set on using this feature.
before a crash, the system will not
dial for help which could delay If a crash deploys an airbag (excluding
response time, potentially increasing the knee airbags and rear inflatable safety
risk of serious injury or death after a crash. belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
Do not wait for 911 Assist to make an vehicle may be able to contact emergency
emergency call if you can do it services by dialing 911 through a paired and
yourself. Dial emergency services connected Bluetooth-enabled phone. You
immediately to avoid delayed response can learn more about the 911 Assist
time which could increase the risk of feature, visit www.SYNCMyRide.com,
serious injury or death after a crash. If you www.SYNCMyRide.ca or
do not hear 911 Assist within five seconds www.syncmaroute.ca.
of the crash, the system or phone may be
damaged or non-functional. See Supplementary Restraints System
(page 36). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 221).
Important information about the fuel pump
shut-off is in this chapter.

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Switching 911 Assist On or Off

Press the phone button to enter the phone menu and scroll to:
Message Action and Description

911 Assist Press the OK button to confirm and enter the 911 Assist menu.
On Press the OK button when the desired option appears in the
radio display.
Off

Off selections include:

Message Action and Description

Off with reminder: Provides a display and voice reminder at phone connection
at vehicle start.
Off without reminder: Provides a display reminder only without a voice reminder at
phone connection.

To make sure that 911 Assist works In the Event of a Crash

correctly:
Not all crashes will deploy an airbag or
• SYNC must be powered and working activate the fuel pump shut-off (the
properly at the time of the incident and triggers for 911 Assist). If a connected cell
throughout feature activation and use. phone sustains damage or loses its
• The 911 Assist feature must be set on connection to SYNC during a crash, SYNC
before the incident. will search for and try to connect to a
• You must pair and connect a previously paired cell phone; SYNC will
Bluetooth-enabled and compatible then attempt to call the emergency
cell phone to SYNC. services.
• A connected Bluetooth-enabled phone Before making the call:
must have the ability to make and • SYNC provides a short window of time
maintain an outgoing call at the time (about 10 seconds) to cancel the call.
of the incident. If you fail to cancel the call, SYNC
• A connected Bluetooth-enabled phone attempts to dial 911.
must have adequate network coverage, • SYNC says the following, or a similar
battery power and signal strength. message: "SYNC will attempt to call
• The vehicle must have battery power 911, to cancel the call, press Cancel on
and be located in the U.S., Canada or your screen or press and hold the
in a territory in which 911 is the phone button on your steering wheel."
emergency number.

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 SYNC™ (If Equipped)

If you do not cancel the call, and SYNC Vehicle Health Report (If
makes a successful call, a pre-recorded Equipped, United States Only)
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able WARNING
to talk with the operator. Be prepared to Always follow scheduled
provide your name, phone number and maintenance instructions, regularly
location immediately, because not all 911 inspect your vehicle, and seek repair
systems are capable of receiving this for any damage or problem you suspect.
information electronically. Vehicle Health Report supplements, but
911 Assist May Not Work If cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
• Your cellular phone or 911 Assist only monitors certain systems
hardware sustains damage in a crash. electronically monitored by your vehicle
• The vehicle's battery or the SYNC and will not monitor or report the status
system has no power. of any other system, (such as brake lining
wear). Failure to perform scheduled
• The phone(s) thrown from your vehicle maintenance and regularly inspect your
are the ones paired and connected to vehicle may result in vehicle damage and
the system. serious injury.
911 Assist Privacy Notice
Note: This feature is only available in the
When you turn on 911 Assist, it may United States.
disclose to emergency services that your
vehicle has been in a crash involving the Note: Your Vehicle Health Report feature
deployment of an airbag or activation of requires activation before use. Visit
the fuel pump shut-off. Certain versions or www.SYNCMyRide.com to register. There
updates to 911 Assist may also be capable is no fee or subscription associated with
of electronically or verbally disclosing to Vehicle Health Report, but you must register
911 operators your vehicle location or other to use this feature.
details about your vehicle or crash to assist Note: This feature may not function
911 operators to provide the most properly if you have enabled caller ID
appropriate emergency services. If you do blocking on your cellular phone. Before
not want to disclose this information, do running a report, review the Vehicle Health
not turn the feature on. Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.

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Register for Vehicle Health Report and set The system allows you to check your
your report preferences at vehicle's overall health in the form of a
www.SYNCMyRide.com. After registering, diagnostic report card. The Vehicle Health
you can request a Vehicle Health Report Report contains valuable information, for
(inside your vehicle). Return to your example:
account at www.SYNCMyRide.com to view • Vehicle diagnostic information
your report. You can also choose for SYNC
to remind you automatically to run reports • Scheduled maintenance
at specific mileage intervals. • Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a vehicle health report after
your vehicle has been running a minimum
of 60 seconds. Choose one of the following
options.

To use voice commands, press the voice button and when prompted say:
Voice command Action and Description

Vehicle Health (Report) The system will run a vehicle health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls, other field service actions and vehicle inspection items
that still need servicing by an authorized dealer.

To use the screen, press the phone button, then scroll to:
Message Action and Description

Vehicle Health Press the OK button.

Select one of the following:
Auto On? Press the OK button and select on or off.
Select On to have SYNC automatically prompt you to run a
*
health report at certain mileage intervals.
Report Interval Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desired option and press the OK button.

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 SYNC™ (If Equipped)

Message Action and Description

Run Report Press the OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Return Exit the current menu.
*
You must first turn this feature on before you can select the desired mileage interval.

Note: SYNC Services requires activation

Vehicle Health Report Privacy Notice before use. Visit www.SYNCMyRide.com to
When you create a Vehicle Health Report, register and check your eligibility for
Ford Motor Company may collect your complimentary services. Standard phone
cellular phone number (to process your and message rates may apply. Subscription
report request) and diagnostic information may be required. You must also have the
about your vehicle. Certain versions or active SYNC Services Bluetooth-enabled
updates to Vehicle Health Report may also cellular phone paired and connected to the
collect more vehicle information. Ford may system in order to connect to, and use,
use your vehicle information it collects for SYNC Services. See Using SYNC™ With
Your Phone (page 328).
any purpose. If you do not want to disclose
your cellular phone number or vehicle Note: This feature does not function
information, do not run the feature or set properly if you have enabled caller ID
up your Vehicle Health Report profile at blocking on your cellular phone. Make sure
www.SYNCMyRide.com. See your cellular phone is not blocking caller ID
www.SYNCMyRide.com (Vehicle Health before using SYNC Services.
Report Terms and Conditions, and Privacy Note: The driver is ultimately responsible
Statement) for more information. for the safe operation of the vehicle, and
SYNC Services: Traffic, Directions therefore, must evaluate whether it is safe
& Information (TDI) (If Equipped, to follow the suggested directions. Any
navigation features provided are only an aid.
United States Only)
Make your driving decisions based on your
Note: SYNC Services varies by trim level observations of local conditions and existing
and model year and may require a traffic regulations. Do not follow the route
subscription. Traffic alerts and turn-by-turn suggestions if doing so would result in an
directions available in select markets. unsafe or illegal maneuver, place you in an
Message and data rates may apply. Ford unsafe situation, or if you would be directed
Motor Company reserves the right to change into an area that you consider unsafe. Maps
or discontinue this product service at any used by this system may be inaccurate
time without prior notification or incurring because of errors, changes in roads, traffic
any future obligation. conditions or driving conditions.

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Note: When you connect, the service uses SYNC Services uses advanced vehicle
GPS technology and advanced vehicle sensors, integrated GPS technology and
sensors to collect your vehicle's current comprehensive map and traffic data, to
location, travel direction and speed to help give you personalized traffic reports,
provide you with the directions, traffic precise turn-by-turn directions, business
reports, or business searches you request. search, news, sports, weather and more.
Further, to provide the services you request, For a complete list of services, or to learn
for continuous improvement, the service more, please visit www.SYNCMyRide.com.
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.

Connecting to SYNC Services Using Voice Commands

Press the voice button and when prompted say:

Voice command Action and Description

Services This initiates an outgoing call to SYNC Services using your

paired and connected Bluetooth-enabled cellular phone.
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or directions.
Once you are connected to SYNC Services, you can also say the following:
(what are my (options | Receive a list of available services from which to choose.
choices) | what can I say
| [available] commands)
Services To return to the Services main menu.
help Receive system help.

You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (options | choices) appears you say either; options
or choices.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; what are my (options | choices) appears, you must say; what are
my, followed by either, options or choices.
You do not need to say words that appear within square brackets. For example, for where
(what can I say [available] commands) appears, you can say, what can I say commands.

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Connecting to SYNC Services Using the Phone Menu

Press the phone button, then scroll to:

Message Action and Description

SYNC Apps Press the OK button.

Services 1. Press the OK button. The display indicates the system is
connecting.
2. Press the OK button again. SYNC initiates the call to the
Services portal.
3. Once you connect to the service, follow the prompts to
request the desired service, for example traffic or direc-
tions.

Receiving Turn-by-Turn Directions

When connected to SYNC Services, press the voice button and when prompted
say:
Voice command Action and Description

Directions To receive directions to a location. Once you select your

destination, the system uploads your current vehicle location,
calculates a route based on current traffic conditions and
sends it back to your vehicle. After the route download is
complete, the phone call automatically ends. You then receive
audible and visual driving instructions as you travel toward
your destination.
Business search To find a business or type of business. Select your destination,
the system uploads your current vehicle location, calculates
a route based on current traffic conditions and sends it back
to your vehicle. After the route download is complete, the
phone call automatically ends. You then receive audible and
visual driving instructions as you travel toward your destina-
tion.
You can also say the following:
Search near me To find the closest business or type of business to your loca-
tion, within business search.
Operator If you need further assistance in finding a location at any time
within a Directions or Business search and need to speak with
a live operator.

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Voice command Action and Description

The live operator can assist you by searching for businesses

by name or by category, residential addresses by street
address or by name or specific street intersections.
The system may prompt you to speak with an operator when
it has difficulty matching your voice request. Operator Assist
is a feature of your SYNC Services subscription. For more
information on Operator Assist, visit www.SYNCMyRide.com/
support.

Yes
* If you miss a turn, SYNC automatically asks if you want the
route updated. Say yes when prompted and the system sends
a new route to your vehicle.
*
During an active route.

Disconnecting from SYNC Services

To disconnect from SYNC services, say:

Voice command Action and Description

Goodbye From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.

SYNC Services quick tips

SYNC Services quick tips

Personalizing You can personalize your Services feature to provide quicker

access to your most used or favorite information. You can
save address points, for example work or home. You can also
save favorite information like sports teams or a news
category. You can learn more about personalization by logging
onto www.SYNCMyRide.com.
Push to interrupt Press the voice button at any time while connected to SYNC
Services to interrupt a voice prompt or an audio clip and say
your voice command.
Portable Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.

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SYNC Services quick tips

You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.

Connecting Your Digital Media

USING SYNC™ WITH YOUR Player to the USB Port
MEDIA PLAYER Note: If your digital media player has a
power switch, make sure you switch it on
You can access and play music from your before plugging it in.
digital music player over your vehicle's
speaker system using the system's media To Connect Using Voice Commands
menu or voice commands. You can also
sort and play your music by specific Plug the device into one of the vehicle's
categories, such as artist and album. USB ports.

Note: The system is capable of indexing up Press the voice button and when
to 15,000 songs. prompted, say:
SYNC is capable of hosting nearly any Voice Command Action and Descrip-
digital media player including: iPod, Zune, tion
plays from device players, and most USB
drives. SYNC also supports audio formats, (USB [stick] | iPod You can now play
such as MP3, WMA, WAV and ACC. | MP3 [player]) music by saying any
Confirm that the USB device has been of the appropriate
formatted correctly and has the following voice commands.
specifications: See the media
voice commands.
• USB 2.0.
• File format must be FAT16/32. Words in brackets [ ] are optional and do
not have to be spoken for the system to
The format of the audio files on the USB understand the command. For example,
device must be: for where (USB [stick] | iPOD | MP3
• MP3. [player]) appears, you can say USB or USB
• Non DRM protected WMA. stick.
• WAV. To Connect Using the System Menu
• AAC.
1. Plug the device into one of the vehicle's
USB ports.
2. Press the MEDIA button and select
either USB 1 or USB 2 from the media
source list in the audio display.

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To view USB content select:

Message Description and Action

Browse USB Depending on how many media files are on your connected
device, an indexing message may appear in the display. When
indexing is complete, the selected source starts to playback
audio automatically.

Message
You can browse the files on the USB
device in categories. Select BROWSE Albums
from the buttons at the bottom of the
audio display and choose from the Genres
following:
Browse USB
Message
Reset USB
Play all
Media Voice Commands
Playlists
Press the voice button and when
Songs prompted say:
E142599
Artists

Voice Command Description and Action

(USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate
[player]) voice commands.

You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; (what's | what is) playing, you must say either "what's playing" or
"what is playing".

Command Description and Action

pause Pauses device playback.

play Resumes device playback.
play [album] ___
play all Play all media on the device from the first
track to the last.

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Command Description and Action

play [artist] ___

play [genre] ___
play [playlist] ___
next [track | title | song | file | podcast | Plays the next track on the current media.
chapter | episode]
previous [track | title | song | file | Plays the previous track on current media.
podcast | chapter | episode]
[play] (similar music | more like this) Creates a playlist with a similar genre to the
one currently playing.
play [song | track | title | file] ___
repeat off
repeat (one | track) [on] Repeats the current track.
shuffle [all] [on] Plays the current playlist in a random order.
(Not all devices support this command.)
shuffle off
((who's | who is) this | who plays this | At any time during playback, you can press
(what's | what is) playing [now] | (what the voice button and ask the system what is
| which) (song | track | artist) is this | playing. The system reads the metadata tags
(who's | who is) playing | (what's | what (if populated) of the current track.
is) this)

If we wanted to play the entire album, we

___ is a dynamic listing, meaning that it
could be the name of anything, such as a can say:
group, artist or song. For example you • Play album "Magical Mystery Tour".
could say "Play artist The Beatles". • Play "Magical Mystery Tour".
Examples of USB Commands Bluetooth Audio
SYNC provides the user with many intuitive The system is also capable of playing
ways to find and play a song using voice. music from your cellular phone through
For example, if we have a song called Bluetooth.
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to To switch the Bluetooth Audio on, press
play this song: the MEDIA button and select:
• Play song "Penny Lane".
• Play "Penny Lane".

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Then any of the following:

Menu Item

BT audio

Voice Command

pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]

Press the MEDIA button and select either

Media Menu Features USB 1 or USB 2 from the media source list
in the audio display to start USB playback.
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices.

Message Description and Action

Options This will enter the media menu.

Then any of the following:

Message Description and Action

Shuffle Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Repeat track Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Similar music You can play similar types of music to the current playlist
from the USB port. The system uses the metadata informa-
tion of each track to compile a playlist. The system then
creates a new list of similar tracks and then begins playing.
Each track must have the metadata tags populated for this
feature. With certain playing devices, if your metadata tags

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Message Description and Action

are not populated, the tracks will not be available in voice

recognition, the play menu or this option. However, if you
place these tracks onto your playing device in mass storage
device mode they are available in voice recognition, the play
menu or this option. The system places unknowns into any
unpopulated metadata tag.
Reset USB Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.

2. Press the MEDIA button (next to the

Accessing Your USB Song Library audio display) to select USB playback.
1. Plug the device into your vehicle's USB
port.

Message Description and Action

Browse USB This menu allows you to select and play your media files by
artist, album, genre, playlist or track.

If there are no media files to access, the

display indicates there is no media.

If there are media files, you have the following options:

Display Description and Action

Play all Play all indexed media files from your device one at a time
*
in numerical order.
Press the OK button to select. The first track title appears
in the display.
Playlists Access your playlists (from formats like ASX, M3U, WPL,
*
or MTP).
1. Press the OK button to select.
2. Scroll to select the desired playlist, and then press the
OK button.
Songs Search for and play a specific indexed track.
*

1. Press the OK button to select.

2. Scroll to select the desired track, and then press the OK
button.

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Display Description and Action

Artists Sort all indexed media files by artist. The system then lists
*
and plays all artists and tracks alphabetically.
1. Press the OK button to select.
2. Scroll to select the desired artist, and then press the OK
button.
Albums Sort all indexed media files by album.
*

1. Press the OK button to select.

2. Scroll to select the desired album, and then press the
OK button.
Genres Sort all indexed media files by genre (category) type.
*

1. Press the OK button to select.

2. Scroll to select the desired genre, and then press the
OK button.
Browse USB Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
1. Press the OK button to select.
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Reset USB Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
*
You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.

Using Voice Commands Press the voice button and when

prompted, say any of the following
You can access and view your USB songs commands:
using voice commands.
Accessing and Viewing USB Media
Plug the device into your vehicle's USB
port. (browse | search | show) all (album |
albums)
(browse | search | show) all (artist |
artists)
(browse | search | show) all (genre |
genres)

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Accessing and Viewing USB Media Bluetooth Devices and System

Settings
(browse | search | show) all (playlist |
playlists) You can access these menus using the
audio display. See Using SYNC™ With
(browse | search | show) all (song | songs Your Phone (page 328).
| title | titles | file | files | track | tracks)
Voice Commands for Audio
(browse | search | show) album ___ Sources
(browse | search | show) artist ___ Your voice system allows you to change
audio sources with a simple voice
(browse | search | show) genre ___ command.
(browse | search | show) playlist ___

E142599
USB 2 (If Equipped)
Your vehicle may come equipped with an Press the voice button and when
additional USB port. If so, USB 1 is located prompted say:
at the front of the vehicle at the bottom of
Voice Command
the instrument panel. USB 2 is located
inside the storage compartment of the (music | audio | entertainment) [system]
vehicle's center console.
Below are a few examples of voice
You can plug in an additional USB device
commands you can use.
into the second USB port.
You can access both USB devices by using [tune [to]] AM
voice commands. [tune [to]] AM1
To access a USB device press the voice [tune [to]] AM (autostore | AST |
button and when prompted say: autoset)
Voice command [tune [to]] AM 2
USB 1 Bluetooth (audio | stereo)
USB 2 (disc | CD [player]) play

Note: SYNC only supports one connected [tune [to]] FM

iOS (Apple) devices at a time (whichever [tune [to]] FM1
one you plug in first). When you connect a
second iOS device, the systems charges it, [tune [to]] FM (autostore | AST |
but does not support playback from it. autoset)
[tune [to]] FM 2
Radio
tune [to] SAT *

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Voice Command Voice Command

Sirius * [tune [to]] FM (autostore | AST |

autoset) preset ___
(USB [stick] | iPod | MP3 [player])
[tune [to]] FM 2
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what [tune [to]] (FM ___ | ___ [FM])
| which) (song | track | artist) is this | [tune [to]] FM preset ___
(who's | who is) playing | (what's | what
is) this) FM ___ HD ___ *

help [tune [to]] FM 2 preset ___

*
If equipped. HD ___ *

Radio Voice Commands [tune [to]] preset ___

If you are listening to the radio, Tune
press the voice button, and then
E142599 say any of the commands in the help
following table. *
If equipped.
If you are not listening to the radio,
press the voice button and, after the Sirius Satellite Radio Voice Commands
tone, say: (If equipped)

Voice Command
To listen to Sirius satellite radio,
press the voice button and, after
Radio
E142599 the tone, say:

You can then say any of the following

commands. Voice Commands

[tune [to]] AM Sirius

[tune [to]] AM1 When you are listening to Sirius

[tune [to]] AM (autostore | AST | satellite radio, you can press the voice
autoset) button, and say any of the commands
in the following table.
[tune [to]] AM 2
Voice Commands
[tune [to]] (AM ___ | ___ [AM])
tune [to] SAT
[tune [to]] AM preset ___
[tune [to]] SAT 1
[tune [to]] AM1 preset ___
[tune [to]] SAT 2
[tune [to]] FM
[tune [to]] SAT 3
[tune [to]] FM1

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Voice Commands Voice Command

[tune [to]] preset ___ [play] next track

[tune [to]] SAT 1 preset ___ [play] previous track
[tune [to]] SAT 2 preset ___ [play | change to] track [number] ___
[tune [to]] SAT 3 preset ___ repeat (track | song) [on]
tune [to] [Sirius] repeat folder [on]
Help repeat off
[tune [to]] Sirius You can say the (shuffle | random | mix) [on | (tracks |
[channel] ___ channel number (0- songs) [on]]
233) to listen to that
Sirius station. (shuffle | random | mix) (CD [player] |
disc) [on]
CD Voice Commands (shuffle | random | mix) folder [on]
If you are listening to a CD, press shuffle off
the voice button, and then say
E142599 any of the commands in the
following table. SYNC™ TROUBLESHOOTING
If you are not listening to a CD, press Your SYNC system is easy to use. However,
the voice button and, after the tone, should questions arise, see the tables
say: below.

Voice Command Use the website at any time to check your

phone's compatibility, register your
(disc | CD [player]) play account and set preferences as well as
access a customer representative via an
You can then say any of the following online chat (during certain hours). Visit
commands. www.SYNCMyRide.com,
www.SYNCMyRide.ca or
pause www.syncmaroute.ca for more
play information.

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Phone issues

Issue Possible cause(s) Possible solution(s)

The audio control settings Review your phone's manual

There is excessive back-
on your phone may be about audio adjustments.
ground noise during a phone
affecting SYNC perform-
call.
ance.
Try turning off the device,
During a call, I can hear the
This may be a possible resetting the device,
other person but they
phone malfunction. removing the device's
cannot hear me.
battery, then trying again.
Go to the website to review
your phone's compatibility.
This is a phone-dependent Try turning off the device,
feature. resetting the device or
removing the device's
SYNC is not able to down- battery, then trying again.
load my phonebook. Try pushing your phonebook
contacts to SYNC by using
This may be a possible the Add Contacts feature.
phone malfunction. Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
If the missing contacts are
The system says Phonebook
stored on your SIM card, try
Downloaded but the This may be a limitation on
moving them to the device
phonebook in SYNC is your phone's capability.
memory.
empty or missing contacts.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.

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Phone issues

Issue Possible cause(s) Possible solution(s)

Depending upon your phone,

you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
Try turning off the device,
resetting the device or
This is a phone-dependent removing the device's
feature. battery, then trying again.
Try deleting your device
from SYNC, deleting SYNC
I am having trouble from your device and trying
connecting my phone to again.
SYNC. Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
This may be a possible your phone.
phone malfunction.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
This is a phone-dependent Go to the website to review
feature. your phone's compatibility.
Text messaging is not Try turning off the device,
working on SYNC. This may be a possible resetting the device or
phone malfunction. removing the device's
battery, then trying again.

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USB and media issues

Issue Possible cause(s) Possible solution(s)

Try turning off the device,

resetting the device,
removing the device's
battery, then trying again.
Make sure you are using the
manufacturer's cable.
I am having trouble This may be a possible
connecting my device. device malfunction. Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
SYNC does not recognize
leaving the device in your
my device when I turn on the This is a device limitation.
vehicle during very hot or
car.
cold temperatures.
Review the device compatib-
ility chart on the SYNC
This is a phone-dependent website to confirm your
feature. phone supports the
Bluetooth audio does not Bluetooth audio streaming
stream. function.
Make sure you correctly
connect the device to SYNC,
The device is not connected.
and that you have pressed
play on your device.
Your music files may not
contain the correct artist,
song title, album or genre Make sure that all song
information. details are populated.
SYNC does not recognize
The file may be corrupted.
music that is on my device.
Some devices require you to
The song may have copy-
change the USB settings
right protection, which does
from mass storage to MTP
not allow it to play.
class.

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Voice command issues

Issue Possible cause(s) Possible solution(s)

Review the phone voice

commands and the media
You may be using the wrong
voice commands at the
voice commands.
beginning of their respective
sections.
SYNC does not understand After pressing the voice icon,
what I am saying. wait until after the tone
sounds and Listening
You may be speaking too
appears before saying a
soon or at the wrong time.
command. Any command
spoken before this does not
register with the system.
Review the media voice
You may be using the wrong
commands at the beginning
voice commands.
of the media section.
Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
You may be saying the by Prince and the Revolution
name differently than the or Prince and the New
way you saved it. Power Generation.
SYNC does not understand
Make sure you are saying the
the name of a song or artist.
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
The system may not be them. LOLA requires you to
reading the name the same say "L-O-L-A".
way you are saying it. Do not use special charac-
ters in the title. The system
does not recognize them.
SYNC does not understand Review the Phone voice
You may be using the wrong
or is calling the wrong commands at the beginning
voice commands.
contact when I want to of the phone section.
make a call.

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Voice command issues

Issue Possible cause(s) Possible solution(s)

Make sure you are saying the

contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
Using the SYNC phone
menu, open the phonebook
and scroll to the name
You may be saying the SYNC is having trouble
name differently than the understanding. SYNC will
way you saved it. read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
The system works better if
The system may not be
you list full names, such as
reading the name the same
"Joe Wilson" rather than
way you are saying it.
"Joe".
Contacts in your phonebook Do not use special charac-
may be very short and ters, such as 123 or ICE, as
similar, or they may contain the system does not recog-
special characters. nize them.
If a contact is in CAPS, you
Your phonebook contacts have to spell it. JAKE
may be in CAPS. requires you to say "Call J-
A-K-E".

AppLink issues

Issue Possible cause(s) Possible solution(s)

Ensure you have a compat-

ible smartphone; an Android
AppLink Mobile Applica-
with OS 2.3 or higher or an
tions: When I select "Find An AppLink capable phone
iPhone 3GS or newer with
New Apps," SYNC does not is not connected to SYNC.
iOS 5.0 or higher. Addition-
find any applications.
ally, ensure your phone is
paired and connected to

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 SYNC™ (If Equipped)

AppLink issues

Issue Possible cause(s) Possible solution(s)

SYNC in order to find

AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
AppLink-enabled apps are your phone. Some apps
My phone is connected, but
not installed and running on require you to register or
I still cannot find any apps.
your mobile device. login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
option, select that then
Sometime apps do not
restart the app. If the app
My phone is connected, my properly close and re-open
does not have that option,
app(s) are running, but I still their connection to SYNC,
you can also manually
cannot find any apps. over ignition cycles, for
"Force Close" the app by
example.
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.

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AppLink issues

Issue Possible cause(s) Possible solution(s)

On an iPhone with iOS7+, to

force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
My Android phone is There is a Bluetooth bug on Reset the Bluetooth on your
connected, my app(s) are some order versions of the phone by turning it off and
running, I restarted them, Android operating system then turning Bluetooth back
but I still cannot find any that may cause apps that on. If you are in your vehicle,
apps. were found on your previous SYNC should be able to
vehicle drive to not be found automatically re-connect to
again if you have not turned your phone if you press the
off Bluetooth. "Phone" button.

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 SYNC™ (If Equipped)

AppLink issues

Issue Possible cause(s) Possible solution(s)

Unplug the USB cable from

the phone, wait a moment,
My iPhone phone is and plug the USB cable
connected, my app is back in to the phone. After a
The USB connection to
running, I restarted the app few seconds, the app should
SYNC may need to be reset.
but I still cannot find it on appear in SYNC's Mobile
SYNC. Apps Menu. If not, "Force
Close" the application and
restart it.
Try increasing the Bluetooth
I have an Android phone. I
volume of the device by
found and started my media
The bluetooth volume on using the device's volume
app on SYNC, but there is no
the phone may be low. control buttons which are
sound or the sound is very
most often found on the
low.
side of the device.
Some Android devices have Force close or uninstall the
a limited number of apps you do not want SYNC
bluetooth ports apps can to find. If the app has a "Ford
I can only see some of the use to connect. If you have SYNC" setting, disable that
AppLink apps running on my more AppLink apps on your setting in the app's settings
phone listed in SYNC's phone than the number of menu on the phone.
Mobile Apps Menu. available Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile
apps menu.

SYNC System Reset

The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and
will not erase any information previously stored in the system (Such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset,
press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. Release both buttons after 2-3 seconds. Please allow a few minutes for the
reset to complete. After a few minutes has passed you can resume using the SYNC
system.

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 SYNC™ 3 (If Equipped)

GENERAL INFORMATION Getting to Know Your System

The SYNC 3 system allows you to interact
WARNING with a variety of features using the
Driving while distracted can result in touchscreen and voice commands. By
loss of vehicle control, crash and integrating with your Bluetooth-enabled
injury. We strongly recommend that phone, the touchscreen provides easy
you use extreme caution when using any interaction with audio, multimedia, climate
device that may take your focus off the control, navigation, and your phone's SYNC
road. Your primary responsibility is the safe 3 compatible apps.
operation of your vehicle. We recommend
against the use of any hand-held device Using the Touchscreen
while driving and encourage the use of To operate the touchscreen, you can
voice-operated systems when possible. simply touch the item or option that you
Make sure you are aware of all applicable want to select. The button changes color
local laws that may affect the use of when you select it.
electronic devices while driving.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.

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 SYNC™ 3 (If Equipped)

Item Menu Item Action and Description

A Status Bar This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
B Home This button is available on the main screens. Pressing it
takes you to the home screen view.
C Clock This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 414).
D Outside This displays the current outside temperature.
Temperature
E Feature Bar You can touch any of the buttons on this bar to select a
feature.

The touchscreen allows you quick access The Status Bar

to all of your comfort, navigation,
Additional icons also display in the status
communication and entertainment
options. Using the status and feature bar bar depending on market, vehicle options
you can quickly select the feature you want and current operation. If a feature is not
active, the icon does not display. Certain
to use.
icons may move to the left or right
Note: Your system is equipped with a depending on what options are active.
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).

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 SYNC™ 3 (If Equipped)

E223130

Callout Item Description

A Driver Temper- This shows the temperature the driver selects through
ature the climate control system.
B Heated steering When you activate the heated steering wheel option
wheel on the touch screen, this icon displays. It only displays
when there is not a physical button for the heated
(If equipped) steering wheel.
C Passenger When the passenger's temperature has been
Temperature adjusted and is no longer linked to the driver's
temperature, it displays here. If Dual is turned off and
the temperatures are linked, the passenger's
temperature does not display.
D Microphone Mute This icon displays when your phone's microphone is
muted. A caller cannot hear you.
E Mute This icon displays when the audio system is muted.

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 SYNC™ 3 (If Equipped)

Callout Item Description

F Download This icon appears when SYNC 3 receives a software

update. Pressing the icon shows more details about
the new software.
G Wi-Fi This icon appears if a Wi-Fi network is connected.
H Wi-Fi in Range An available Wi-Fi network is within range.
I Roaming This icon displays when your cell phone is roaming.
J Text Message This icon displays when you receive a text message
on your phone.
K 911 Assist Off This icon displays when 911 Assist is set to off and
your phone is connected to SYNC.
L Bluetooth Alert The Bluetooth alert icon displays when there is an
active Bluetooth alert.
M Bluetooth This icon displays to show an active Bluetooth
connection.

Messages may also appear in the status

bar to provide you with notifications. You
can select the message to view the
associated feature.

Feature Bar

Feature Bar Item Functions

Audio Allows you to control the media playing in

your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Climate Allows you to adjust the temperature, fan
speed and airflow within the vehicle.
Phone Allows you to make calls, receive calls, and
access the phonebook of your connected
device.

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Feature Bar Item Functions

Navigation Allows you to see your vehicle's location on

a virtual road map, get driving directions to
(If equipped) your destination and find points of interest
along your route.
Apps Connect and control SYNC 3 compatible
apps running on your iphone or android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
If your vehicle is a hybrid, plug-in hybrid, or
electric this is also where your settings and
power information is located.
Settings You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.

The system also asks short questions

Cleaning the Touchscreen (confirmation prompts) when it is not sure
You can remove fingerprints with a dry, of your request or when there are multiple
clean, soft cloth. possible responses to your request.

If dirt or fingerprints are still on the screen, When using voice commands, words and
apply a small amount of alcohol to the icons may appear in the status bar
cloth and try to clean it again. indicating the status of the voice command
session. See Using Voice Recognition
Note: Do not use detergent or any type of (page 379).
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
Accessing and Adjusting Modes
touchscreen.
Through Your Vehicle Information
Display (If Equipped)
Using Voice Recognition Depending on your vehicle and selected
Using voice commands allows you to keep options you may be able to control some
your hands on the wheel and focus on of the SYNC 3 features on your information
what is in front of you. The system provides display. The features are visible the right
feedback through audible tones, prompts, hand display (A).
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).

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 SYNC™ 3 (If Equipped)

E208626

You can make the following adjustments

using the information display SYNC 3
screen:

Option Information

Audio Information for current audio playing.

Select source.
Naviga- View current road and speed limit (if information is available).
tion
View current route, next turn, time to your destination (depending on cluster
level), distance to destination (depending on cluster level), and ability to
cancel route.
If you do not have an active navigation route programed, the compass is
shown.
Phone If you are not on a call, a call can be made by selecting: *

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 SYNC™ 3 (If Equipped)

Option Information

Quick All calls Incoming calls Outgoing calls Missed calls

dial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.

* Depending on your vehicle options, all of these choices may not display.

Voice: Press to start a voice session. Press

Use the OK and arrow buttons on the right
again to stop the voice prompt and
side of your steering wheel to scroll
immediately begin speaking. Press and
through the available modes.
hold to end a voice session.
The selection menu expands and different
SEEK NEXT:
options appear.
• While in radio mode, press to seek
• Press the up and down arrows to scroll
between memory presets.
through the modes.
• While in USB, Bluetooth Audio or CD
• Press the right arrow to enter the mode,
mode, press to seek between songs or
use the left arrow to exit the mode.
press and hold to fast seek.
• Press the up and down arrows to make
adjustments within the chosen mode. SEEK PREVIOUS:
• Press OK to confirm your selection. • While in radio mode, press to seek
between memory presets.
Note: If your vehicle is not equipped with
navigation, compass appears in the display • While in USB, Bluetooth Audio or CD
instead of navigation. If you press the right mode, press to seek between songs or
arrow to go into the compass menu, you can press and hold to fast seek.
see the compass graphic. The compass PHONE ACCEPT: Press to answer a call
displays the direction in which the vehicle or switch between calls.
is traveling, not true direction (for example, PHONE REJECT: Press to end a call or
if the vehicle is traveling west, the middle reject an incoming call.
of the compass graphic displays west; north
displays to the left of west though its true Note: On some models, SEEK NEXT may
direction is to the right of west). be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
Using the Steering Wheel Controls PHONE ACCEPT.
Depending on your vehicle and option M: Touch the control repeatedly to switch
package, you can use different controls on between media sources (modes).
your steering wheel to interact with the See Steering Wheel (page 65).
touchscreen system in different ways.
VOL: Control the volume of audio output. Using Your Bezel Controls
Mute: Mute the audio output. Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:

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 SYNC™ 3 (If Equipped)

• Power: Switch the audio system on WARNINGS

and off. Do not wait for 911 Assist to make an
• VOL: Control the volume of playing emergency call if you can do it
audio. yourself. Dial emergency services
• Seek and Tune: Use as you normally immediately to avoid delayed response
would in audio modes. time which could increase the risk of
serious injury or death after a crash. If you
• Eject: Eject a CD from the audio do not hear 911 Assist within five seconds
system. of the crash, the system or phone may be
• SOURCE or MEDIA: Press repeatedly damaged or non-functional.
to advance through available media
modes. Always place your phone in a secure
location in your vehicle so it does not
• SOUND: Press to access the Sound become a projectile or get damaged
menu where you can adjust sound and in a crash. Failure to do so may cause
other audio settings. serious injury to someone or damage the
• 1-6: Press and hold to store or press to phone which could prevent 911 Assist from
select an AM, FM or SIRIUS memory working properly.
preset. See Audio System (page 313).
• DISP: Switch the display on or off. You Note: The SYNC 911 Assist feature must be
can also touch the screen to switch the set on before the incident.
display back on. Note: The SYNC 911 Assist feature only
• Temperature, fan and climate operates in the U.S., Canada or in a territory
control buttons: Control the in which 911 is the emergency number.
temperature, fan speed or settings of
the climate control system. See Note: Before setting this feature on, make
Climate Control (page 112). sure that you read the 911 Assist Privacy
Notice later in this section for important
911 Assist information.
Note: If any user sets 911 Assist to on or off,
WARNINGS that setting applies for all paired phones. If
Unless the 911 Assist setting is set on 911 Assist is switched off and the phone is
before a crash, the system will not connected to SYNC, an icon displays on the
dial for help which could delay status bar.
response time, potentially increasing the
Note: Every phone operates differently.
risk of serious injury or death after a crash.
While SYNC 911 Assist works with most
setting is set on before a crash, the system
cellular phones, some may have trouble
will not dial for help which could delay
using this feature.
response time, potentially increasing the
risk of serious injury or death after a crash.

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 SYNC™ 3 (If Equipped)

If a crash deploys an airbag (excluding In the Event of a Crash

knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel Not all crashes will deploy an airbag or
pump shut-off, your SYNC-equipped activate the fuel pump shut-off (the
vehicle may be able to contact emergency triggers for 911 Assist). If a connected cell
services by dialing 911 through a paired and phone sustains damage or loses its
connected Bluetooth-enabled phone. You connection to SYNC during a crash, SYNC
can learn more about the 911 Assist will search for and try to connect to a
feature, by visiting: previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Website
Before making the call:
owner.ford.com • SYNC provides a short window of time
www.syncmyride.ca (about 10 seconds) to cancel the call.
www.syncmaroute.ca If you fail to cancel the call, SYNC
attempts to dial 911.
For important information about airbag
• SYNC says the following, or a similar
deployment and the fuel pump shut-off
message: "SYNC will attempt to call
please see the Supplementary Restrains
911, to cancel the call, press Cancel on
and Roadside Emergencies sections of
your screen or press and hold the
your owner manual.
phone button on your steering wheel."
To switch 911 Assist on and off please view
If you do not cancel the call, and SYNC
the settings information. See Settings
makes a successful call, a pre-recorded
(page 414).
message plays for the 911 operator, and
To make sure that 911 Assist works then the occupant(s) in your vehicle is able
correctly: to talk with the operator. Be prepared to
• SYNC must be powered and working provide your name, phone number and
properly at the time of the incident and location immediately, because not all 911
throughout feature activation and use. systems are capable of receiving this
information electronically.
• The 911 Assist feature must be set on
before the incident. 911 Assist May Not Work If
• You must pair and connect a
• Your cellular phone or 911 Assist
Bluetooth-enabled and compatible
hardware sustains damage in a crash.
cell phone to SYNC.
• The vehicle's battery or the SYNC
• A connected Bluetooth-enabled phone
system has no power.
must have the ability to make and
maintain an outgoing call at the time • The phone(s) thrown from your vehicle
of the incident. are the ones paired and connected to
the system.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.

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 SYNC™ 3 (If Equipped)

911 Assist Privacy Notice • Do not leave playing devices in your

vehicle during extreme conditions as it
When you switch on 911 Assist, it may could cause them damage. See your
disclose to emergency services that your device's user guide for further
vehicle has been in a crash involving the information.
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or • For your safety, some SYNC 3 functions
updates to 911 Assist may also be capable are speed-dependent. Their use is
of electronically or verbally disclosing to limited to when your vehicle is traveling
911 operators your vehicle location or other at speeds under 3 mph (5 km/h). Make
details about your vehicle or crash to assist sure that you review your device's
911 operators to provide the most manual before using it with SYNC 3.
appropriate emergency services. If you do
not want to disclose this information, do Speed-restricted Features
not switch the feature on. Some features of this system may be too
difficult to use while your vehicle is moving
Safety Information so they are restricted from use unless your
vehicle is stationary.
WARNING
• Screens crowded with information,
Driving while distracted can result in
such as Point of Interest reviews and
loss of vehicle control, crash and
ratings, SiriusXM Traffic and Travel Link
injury. We strongly recommend that
sports scores, movie times or ski
you use extreme caution when using any
conditions.
device that may take your focus off the
road. Your primary responsibility is the safe • Any action that requires you to use a
operation of your vehicle. We recommend keyboard is restricted, such as entering
against the use of any hand-held device a navigation destination or editing
while driving and encourage the use of information.
voice-operated systems when possible. • All lists are limited so the user can view
Make sure you are aware of all applicable fewer entries (such as phone contacts
local laws that may affect the use of or recent phone call entries).
electronic devices while driving.
See the following chart for more specific
examples.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.

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 SYNC™ 3 (If Equipped)

Restricted features

Cellular Phone Pairing a Bluetooth phone.

Browsing of list entries is limited for phone contacts and
recent phone calls.
System Functionality Editing the keypad code.
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Wi-Fi Editing Wi-Fi settings.
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Text Messages Viewing received text messages.
Navigation Using the keyboard to enter a destination.
Demo navigation route.
Adding or editing Navigation Favorites entries or Avoid
Areas.

Website
Creating a SYNC Owner Account
www.syncmaroute.ca
Why do I need a SYNC owner account?
• Essential for keeping up with the latest Updating Your System
software and connected features.
• Access to customer support for any You can choose to download the update
questions you may have. onto a USB drive or use Wi-Fi to deliver
automatic updates.
• Maintain account permissions.
Visit the website to sign up and register. USB Updates
To use the USB update you need to log
Website into your owner account and visit the SYNC
software update page.
owner.ford.com
www.syncmyride.ca
Website

owner.ford.com
www.syncmyride.ca

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 SYNC™ 3 (If Equipped)

Website
To connect your system to Wi-Fi,
www.syncmaroute.ca select:
Menu Item
The website notifies you if an update is
available. You can then select to download Settings
the update.
Wi-Fi
You will need an empty USB drive. Please
check the website for minimum Available You can then select your
requirements. Once you have inserted the Wi-Fi Wi-Fi network. You may
USB drive into your computer, choose to Networks have to enter the security
start the download. Follow the instructions code if the network is
provided to download the files to the USB secured. The system
drive. confirms when it has
connected to the network.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates You must also give the system permission
cannot be installed in the background, to update automatically. Upon vehicle
because the files are too large. delivery, the System asks you if you would
like to use the automatic update feature.
To install the update in your vehicle, If you agree to automatic updates, you can
remove anything that is plugged in the USB press OK to confirm. If this selection does
ports on the media hub and plug in the not appear upon vehicle delivery you can
USB drive containing the update. When access it through the General Settings. See
the USB drive is plugged in, the installation Settings (page 414). You can also perform
should begin immediately. After a a master reset. See SYNC™ 3
successful installation, the update is Troubleshooting (page 426).
available the next time the vehicle is
started. If you would like to switch this feature
Please reference the website for any on later, select:
further actions.
Menu Item
Updating Over Wi-Fi Settings
To update your System over Wi-Fi your
General
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply. Automatic From this menu, you can
System enable automatic updates.
Updates If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.

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 SYNC™ 3 (If Equipped)

When Wi-Fi and automatic updates are Privacy Information

enabled, your system checks for software
updates periodically. If a new version is When you connect a cellular phone to
available, it downloads at that time. SYNC 3, the system creates a profile within
Software downloads can take place for up your vehicle that links to that cellular
to 30 minutes after you have switched your phone. This profile helps in offering you
vehicle off. The updates do not interrupt more cellular features and operating more
the normal use of your SYNC 3 system. If efficiently. Among other things, this profile
a download does not complete for any may contain data about your cellular
reason, the download continues where it phone book, text messages (read and
left off at the next Wi-Fi connected unread), and call history, including history
opportunity. Upon activation of an update, of calls when your cell phone was not
a banner displays on the touchscreen connected to the system. In addition, if you
indicating the system update. Select the connect a media device, the system
icon to see more detail. This icon displays creates and retains an index of supported
for two ignition cycles. media content. The system also records a
short diagnostic log of approximately 10
To switch this feature off: minutes of all recent system activity. The
log profile and other system data may be
Menu Item used to improve the system and help
diagnose any problems that may occur.
Settings
The cellular profile, media device index,
General and diagnostic log remain in your vehicle
unless you delete them and are generally
Automatic In this menu selection, you accessible only in your vehicle when the
System can change the selection cellular phone or media player is
Updates for automatic updates to connected.
OFF.
If you no longer plan to use the system or
Support your vehicle, we recommend you perform
a Master Reset to erase all stored
The SYNC support team is available to information. You can find more information
help you with any questions you are not about the Master Reset in General
able to answer on your own. Settings. See Settings (page 414). System
data cannot be accessed without special
Monday-Saturday, 8:30am-8:00pm EST. equipment and access to your vehicle's
United States: 1-800-392-3673. SYNC 3 module. Ford Motor Company,
Ford of Canada and The Lincoln Motor
Canada: 1-800-565-3673.
Company do not access the system data
Times are subject to change due to for any purpose other than as described
holidays. absent consent, a court order, or where
required by law enforcement, other
government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company.

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 SYNC™ 3 (If Equipped)

HOME SCREEN

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Item Tile Home screen display

A Audio Shows the active media source.

If your vehicle does not have navigation, this space
contains the compass.
B Phone The name of the connected phone appears on the
screen. The status of the phone features also
appear. This includes signal strength, battery charge,
911 assist setting state (On or Off), text messaging
and roaming.
C Navigation * This map displays your current location or current
route in real time.
When you have navigation active, you also see the
next turn and the length of time and distance to
your destination.

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 SYNC™ 3 (If Equipped)

Item Tile Home screen display

If your vehicle does not have navigation, this space

contains the audio information.

* If equipped.

You can touch any of the feature displays You can access each feature controlled by
to access that feature. SYNC 3 through a variety of commands.
To activate the SYNC 3 voice
Anytime you select the home button, the
commands push the voice
system returns you to this screen. E142599 button on the steering wheel and
wait for the prompt.
USING VOICE RECOGNITION
___ is a dynamic listing, meaning that it can
The SYNC 3 system allows you to use voice be the name of anything, such as artist, the
commands, to control features like audio name of contact or number. The context
and climate controls. By using voice and the description of the command tell
commands, you can keep your hands on you what to say for this dynamic option.
the wheel and your eyes on the road. There are some commands that work for
every feature, these commands are:

Voice Command Action and Description

Main Menu Brings you to the main menu.

Go back Returns you to the previous screen.
Cancel Ends the voice session.
List of Commands Gives you a list of possible voice commands.
___ List of Commands You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
Phone List of Commands
Navigation List of Commands
Next Page You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Previous Page You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Help Gives you available commands you can use on the current
screen.

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Included here are some of the most Audio Voice Commands

popular commands for each SYNC 3
feature. ___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.

To control the media features, press the voice button and when prompted, say:
Voice command Description

Sirius Channel ___ * You can say the Sirius channel name or number
such as "Sirius channel 16".
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
AM ___ Allows you to tune to a specific FM or AM
frequency such as "88.7 FM" or "1580 AM".
FM ___
FM ___ HD ___ * Allows you to tune to a specific HD frequency
such as “88.7 FM HD 1”.
Bluetooth Audio Allows you to listen to music on your Bluetooth-
connected device.
USB Allows you to listen to music on your USB
connected device.
Play Genre ___ For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
Play Playlist ___ selection. Your system must finish indexing
Play Artist ___ before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Play Album ___ Penny Lane".
Play Podcast ___
Play Song ___
Play Audiobook ___
Browse ___ For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".

* This option may not be available in all markets or may require a subscription.

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Climate Voice Commands ___ is a dynamic listing, meaning that for

climate voice commands it can be the
You can control the temperature of the desired degrees for the temperature
vehicle using voice commands. setting.

To adjust the temperature, say:

Voice command Description

Climate Set Temperature ___ Adjust the temperature between 59.0°F

(15°C)-86.0°F (30°C).
Climate Help

Phone Voice Commands

Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the
system.

To pair your phone, press the voice button and when prompted, say:
Voice command Description

Pair Phone Follow the on-screen instructions to complete the pairing

process. See Settings (page 414).

Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.

Press the voice button and say a command similar to the following:
Voice command Description

Call ___ Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___ at ___ Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Dial ___ Allows you to dial a specific number such as “Dial 867-5309”.

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Please make sure that you are saying the contact list.
contact name exactly as it appears in your

Once you have provided the digits of the phone number, you can say the following
commands:
Voice Command Description

<0-9> If the full number was not entered with the first command, you
can continue saying the number.
Dial Tells SYNC 3 to make the phone call.
Delete Tells SYNC 3 to erase the last block of digits stated.
Clear Tells SYNC 3 to erase the entire number.

Text Message Voice Commands

To access text message options, press the voice button and say:
Voice command Description

Listen to Message
Listen to text message ___ You can say the number of the message you
would like to hear.
Reply to Message

___ is a dynamic listing, meaning that for

Navigation Voice Commands (If navigation voice commands it can be a POI
Equipped) category or an address.

Setting a Destination
You can use any of the following
commands to set a destination or find a
point of interest.

You can find an address, a point of interest (POI), or search for points of interest
by category:
Voice command Description

Find an Address Allows you to enter the address search functionality.

Find a ___ State the name of the POI category you would like to search for
such as "Find restaurants".
Find POI Allows you to enter the POI search functionality.

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Voice command Description

Find Intersection Allows you to enter the intersection search functionality.

Destination Nearest State the name of the POI category you would like to search for
___ nearby such as "Destination nearest restaurants".
Destination Previous Allows you to see a list of your previous destinations.
Destination
Destination Home Allows you to route to your home address.

In addition, you can say these commands when a route is active:

Voice command Description

Cancel Route Cancels the current route.

Detour Allows you to select an alternate route.
Repeat Instruction Repeats the last guidance prompt.
Show Route Displays the active route.
Where Am I Provides current location.
Zoom in Allows you to zoom in on the map.
Zoom out Allows you to zoom out from the map.

Mobile App Voice Commands (If Equipped)

The following voice commands are always available:
Voice command Description

Mobile Apps SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
List Mobile Apps SYNC 3 will list all of the currently available Mobile Apps.
Find New Apps SYNC 3 will search and connect to compatible app(s) running on
your mobile device.

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There are also voice commands that you can use when app(s) are connected to
SYNC 3:
Voice command Description

Say the name of an At any time, you can say the name of a mobile app to start the
app mobile app on SYNC 3.
Say the name of an SYNC 3 will list the available voice commands for the specified
app, followed by app if the app is running on SYNC 3.
help

SiriusXM Traffic and Travel Link

Voice Commands (If Equipped)
SiriusXM Traffic and Travel Link may not
be available in all markets. Activation and
a subscription are required.

You can say the following commands to access SiriusXM Traffic and Travel Link:
Voice command Description

Show Traffic Displays a list of traffic incidents.

Show Weather Map Displays the current weather map.
Show Fuel Prices Displays a list of fuel prices.
Show 5 Day Fore- Displays the 5 day weather forecast.
cast
Help

Voice Settings Commands

You can say the following commands to access the voice settings:
Voice command Description

Voice Settings Allows you to enter the voice settings functionality.

Interaction Mode Sets standard prompting with longer prompts.
Standard
Interaction Mode Sets advanced prompting with shorter prompts.
Advanced
Phone Confirmation On Allows the system to confirm before making a phone call.

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Voice command Description

Phone Confirmation Off The system does not confirm before placing a call.
Voice Command Lists On The system displays a short list of available commands.
Voice Command Lists Off The system does not display the list of commands.

Note: Depending on the current climate To disable this automatic fan speed
control settings, the fan speed may reduction feature during voice sessions,
automatically go down while issuing voice press and hold the climate control AC and
commands or while making and receiving Recirculated air buttons simultaneously,
phone calls via SYNC to reduce the amount release and then increase fan speed within
of background noise in the vehicle. The fan 2 seconds. To re-enable this feature, repeat
speed will automatically return to normal the above sequence.
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.

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ENTERTAINMENT

E205443

Message Message and description

A Sources
B Direct Tune
C Presets

You can access these options using the Sources

touchscreen or voice commands.
Press this button to select the source of
media you want to listen to.

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Menu item

AM
FM
SIRIUS *
CD *
USB The name of the USB that is plugged in displays here.
Bluetooth Stereo
Apps If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.

* This feature may not be available in all markets and requires an active subscription.

AM/FM Radio Once you have entered the station's

call numbers, you can select:
Tuning a Station
Menu item Action and descrip-
You can use the tune or seek controls on tion
the radio bezel to select a station.
Enter Press to begin
To tune a station using the playing the station
touchscreen, select: you have entered.

Menu item Cancel Press to exit

without changing
Direct Tune the station.

A pop up appears, allowing you to type in Presets

the frequency of a station. You can only
enter a valid station for the source you are To set a new preset, tune to the station
currently listening to. and then press and hold one of the
memory preset buttons. The audio mutes
You can press the backspace button to briefly while the system saves the station
delete the previously entered number. and then returns.
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.

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SIRIUS® Satellite Radio (If For more information on extended

Activated) subscription terms (a service fee is
required), the online media player and a
Note: This feature may not be available in list of SIRIUS satellite radio channels, and
all markets and requires an active other features, please visit
subscription. www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
E234451 its prices, at any time, with or without notice
SIRIUS satellite radio is a to you. Ford Motor Company shall not be
subscription-based satellite radio service responsible for any such programming
that broadcasts a variety of music, sports, changes.
news, weather, traffic and entertainment Note: This receiver includes the eCos
programming. Your factory-installed real-time operating system. eCos is
SIRIUS satellite radio system includes published under the eCos License.
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.

The following buttons are available for Sirius:

Menu item Action and description

Browse Touch this button to see a list of available stations.

Direct Tune A pop-up appears, allowing you to type in the call numbers of
a station.
Once you enter the stations call numbers, you can select:
Enter The system tunes to the station you select.
Cancel You exit the pop-up and the current station
continues to play.
You can press the backspace button to delete the previous
number.

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Menu item Action and description

Replay Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Live When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
ALERT Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
Selecting this button allows you to enable and edit alerts. See
Settings (page 414).

There are three preset banks available for

Memory Presets SIRIUS. To access additional presets, tap
the preset button. The indicator on the
To set a preset, tune to the station then
preset button shows which bank of presets
press and hold one of the memory preset
you are currently viewing.
buttons. The audio mutes briefly while the
system saves the station and returns once Satellite Radio Electronic Serial
the station is stored. Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 414).

SIRIUS Satellite Radio Reception Factors and Troubleshooting

Potential reception issues

Antenna obstructions For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Station overload When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Satellite radio signal Your display may show ACQUIRING... to indicate the interfer-
interference ence and the audio system may mute.

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Troubleshooting tips

Message Cause Action

Acquiring Signal Radio requires more than two No action required. This
seconds to produce audio for message should disappear
the selected channel. shortly.
Satellite antenna fault There is an internal module or If this message does not clear
system failure present. shortly, or with an ignition key
SIRIUS system failure cycle, your receiver may have
a fault. See an authorized
dealer for service.
Invalid Channel The channel is no longer avail- Tune to another channel or
able. choose another preset.
Unsubscribed Channel Your subscription does not Contact SIRIUS at 1-888-539-
include this channel. 7474 to subscribe to the
channel, or tune to another
channel.
Satellite acquiring The signal is lost from the The signal is blocked. When
signal… SIRIUS satellite or SIRIUS you move into an open area,
tower to your vehicle antenna. the signal should return.
Updating… Update of channel program- No action required. The
ming in progress. process may take up to three
minutes.
Questions? Call 1- Your satellite service is no Contact SIRIUS at 1-888-539-
888-539-7474 longer available. 7474 to resolve subscription
issues.
None found. Check All the channels in the selected Use the channel guide to turn
channel guide. category are either skipped or off the Lock or Skip function on
locked. that station.
SIRIUS Subscription SIRIUS has updated the chan- No action required.
updated nels available for your vehicle.

To activate HD radio, please see the Radio

HD Radio™ Information (If Settings in the Settings Chapter. See
Available) Settings (page 414).
Note: This feature may not be available in Note: HD Radio broadcasts are not
all markets. available in all markets.

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HD Radio technology is the digital The HD logo is grey when acquiring a digital
evolution of analog AM/FM radio. Your station, and then changes to orange when
system has a special receiver that allows digital audio is playing. When this logo is
it to receive digital broadcasts (where available, you may also see Title and Artist
available) in addition to the analog fields on-screen.
broadcasts, it already receives. Digital The multicast indicator appears in FM
broadcasts provide a better sound quality mode (only) if the current station is
than analog broadcasts with free, broadcasting multiple digital broadcasts.
crystal-clear audio and no static or The highlighted numbers signify available
distortion. For more information, and a digital channels where new or different
guide to available stations and content is available. HD1 signifies the main
programming, please visit: programming status and is available in
analog and digital broadcasts. Other
Website multicast stations (HD2 through HD7) are
only available digitally.
www.hdradio.com
Note: There is also an additional feature
When HD Radio is on and you tune to a for stations that have more than 1 HD
station broadcasting HD Radio technology, multicast (For example, HD1 or HD2). The
you may notice the following indicators on HD logo and Radio text appears as a button.
your screen: Pressing this button allows you cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.

E142616

When HD Radio broadcasts are active, you can access the following functions:
Message Action and description

Presets Allows you to save an active channel as a memory preset.

Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.

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HD Radio Reception and Station Troubleshooting

Potential reception issues

Reception area If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
Station blending When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.

In order to provide the best possible

experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

Potential station issues

Issues Cause Action

Echo, stutter, skip or This is poor time alignment by No action required. This is a
repeat in audio. the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or The radio is shifting between No action required. The recep-
blending in and out. analog and digital audio. tion issue may clear up as you
continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting available until the HD Radio normal behavior. Wait until the
HD2 or HD3, multicast broadcast is decoded. Once audio is available.
preset or Direct Tune. decoded, the audio is available.

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Potential station issues

Issues Cause Action

Cannot access HD2 or The previously stored multicast No action required. The station
HD3 multicast channel preset or direct tune is not is not available in your current
when recalling a preset available in your current recep- location.
or from a direct tune. tion area.
Text information does Data service issue by the radio Fill out the station issue form.
not match currently broadcaster. *
playing audio.
There is no text Data service issue by the radio Fill out the station issue form.
information shown for broadcaster. *
currently selected
frequency.

HD Radio Technology manufactured under Website

license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and http://www.ibiquity.com/automotive/
HD Radio logos are proprietary trademarks report_radio_station_experiences
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not CD (If equipped)
responsible for the content sent using HD
Radio technology. Content may be Once you select this option, the system
changed, added or deleted at any time at returns you to the main audio screen.
the station owner's discretion.
The current audio information appears on
* You can find the form here: the screen.

The following buttons are also available:

Button Function

Browse You can use the browse button to select a track.

Repeat Select this button and a small number one displays to indicate
the track is set to repeat.
For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Shuffle Select the shuffle symbol to have the audio on the disk play
in random order.

You can use the forward, reverse, pause or

play buttons to control the audio playback.

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Bluetooth Stereo or USB access media that you store on your

Bluetooth device or USB device such as
Bluetooth Stereo and USB allow you to music, audio books or podcasts.

The following buttons are available for Bluetooth and USB:

Button Function

Repeat Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Shuffle Play the tracks in random order.

You can use the forward, reverse, pause or For some devices, SYNC 3 is able to
play buttons to control the audio playback. provide 30-second skip buttons when you
listen to audio books or podcasts. These
To get more information about the buttons allow you to skip forward or
currently playing track, press the cover art backward within a track.
or Info button.
While playing audio from a USB device you
can look for certain music by selecting the
following:

Button Function

Browse If available, displays the list of tracks in the

Now Playing playlist.
New Search This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
Play All
Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books

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Button Function

Composers
A-Z Jump This button allows you to choose a specific
letter to view within the category you are
browsing.
Explore Device If available, this allows you to browse the
folders and files on your USB device.

USB Ports Supported Media Players, Formats

and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
E211463
SYNC 3 is also able to organize the media
The USB ports are in the center console or from your USB device by metadata tags.
behind a small access door in the Metadata tags, which are descriptive
instrument panel. software identifiers embedded in the
This feature allows you to plug in USB media files, provide information about the
media devices, memory sticks, flash drives file.
or thumb drives, and charge devices if they If your indexed media files contain no
support this feature. information embedded in these metadata
Select this option to play audio from your tags, SYNC 3 may classify the empty
USB device. metadata tags as unknown.
SYNC 3 is capable of indexing up to
Apps 50,000 songs per USB device, for up to 10
devices.
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 412).

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CLIMATE may look different from one of the screens

shown below. Your screen may not contain
Touch the climate button on the all of the features shown.
touchscreen to access your climate control Note: You can switch temperature units
features. Depending on your vehicle line between Fahrenheit and Celsius. See
and option package, your climate screen Settings (page 414).

E205823

A Driver temperature: Touch up or down to adjust the temperature.

B Heated steering wheel:
Note: This feature only functions when you switch the engine on.
Touch this icon to switch the heated steering wheel on and off. It takes about
5 minutes to warm the steering wheel to 74°F in temperatures as low as -4°F.
The wheel maintains an approximate temperature of 90°F and operates
independently from the heated seats and other climate-control functions. The
heating element is in between the leather covering and foam core to help provide
maximum heat without adversely affecting the feel of the steering wheel.

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Note: The heated steering wheel may remain on after remote starting the
vehicle, based on your remote start settings. The heated steering wheel may
also turn on when you start your vehicle, if it was on when you switched your
vehicle off.
Note: For steering wheels with wood trim, the heating feature will not heat the
wheel between the 10 and 2 o'clock positions.
C Defrost: A pop up appears on the screen to display the defrost options.
MAX Defrost: Touch the button to maximize defrosting. Air flows through the
windshield vents, the fan automatically adjusts to the highest speed and the
driver and passenger temperatures are set to HI. You can use this setting to
defog or clear a thin covering of ice from the windshield. The heated rear window
also automatically turns on when you select MAX Defrost.
Defrost: Distributes air through the windshield defroster vents and demister
vents.
Heated rear window: Turns the heated rear window on and off. See Heated
Windows and Mirrors (page 120).
D AUTO: Touch the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature.
E Power: Touch the button to switch the system on and off. Switching off the
climate control system prevents outside air from entering the vehicle.
F DUAL: This button lights up when the passenger controls are active. To switch
the off and link the passenger temperature to the driver temperature, touch the
DUAL button.
Note: the passenger side temperature and the DUAL indication automatically
turn on when you or your passenger adjust the passenger temperature.
G Passenger temperature: Touch up or down to adjust the temperature.
H Fan speed: Touch up or down to increase or decrease the volume of air that
circulates in your vehicle.
Note: You cannot adjust the fan speed when the system is set to AUTO or MAX
A/C.
I Rear: A pop up appears on the screen to display the rear control options.
Touch the power icon to switch the rear climate control functions off and on.
Touch Rear Climate to allow the rear seat passengers to adjust the rear climate
settings. Touch it again to prevent the rear seat passengers from adjusting the
settings. Rear Control automatically turns off when you use the touchscreen
to adjust the rear climate settings.
Touch + or – to adjust the temperature.

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To adjust fan speed, touch + or – next to the fan icon.

Touch Rear again to close the rear controls. Closing the rear climate control
functions does not affect their current settings.
J Manual airflow distribution controls:
Footwell and Defrost: Distributes air through the windshield defroster vents,
demister vents, floor vents and rear seat floor vents, and provides outside air
to reduce window fogging.
Panel: Distributes air through the instrument panel vents.
Floor: Distributes air through the demister vents, floor vents and rear seat floor
vents.
Panel and Floor: Distributes air through the instrument panel vents, demister
vents, floor vents and rear seat floor vents.
K A/C: A pop-up appears on the screen to display the air conditioning options.
MAX A/C: Touch the button to activate and maximize cooling. The driver and
passenger temperatures are set to LO, recirculated air flows through the
instrument panel vents, air conditioning automatically turns on and the fan
automatically adjusts to the highest speed.
A/C: Touch to switch the air conditioning on or off. Use A/C with recirculated
air to improve cooling performance and efficiency.
Note: In certain conditions (for example, Max Defrost), the air conditioning
compressor may continue to operate even when you switch the air conditioning
A/C button off.
Recirculated air: Touch to switch the recirculated air on or off. When
recirculated air is on, it may reduce the amount of time needed to cool down
the interior (when used with A/C) and help reduce odors from reaching the
interior.
Note: Recirculatied air may turn off automatically (or the system may preventit
from turning on) in all airflow modes except MAX A/C to reduce risk of fogging.
It may also turn on and off automatically in Panel or Panel/Floor airflow modes
during hot weather in order to improve cooling efficiency.

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 SYNC™ 3 (If Equipped)

PHONE 4. Confirm that the six-digit number

appearing on your phone matches the
six-digit number on the touchscreen.
WARNING
5. The touchscreen indicates when the
Driving while distracted can result in pairing is successful.
loss of vehicle control, crash and
injury. We strongly recommend that 6. Your phone may prompt you to give
you use extreme caution when using any the system permission to access
device that may take your focus off the information. To check your phone’s
road. Your primary responsibility is the safe compatibility, see your phone’s manual
operation of your vehicle. We recommend or visit the website.
against the use of any hand-held device
while driving and encourage the use of Alternatively, to add a phone, select:
voice-operated systems when possible. Menu Item
Make sure you are aware of all applicable
local laws that may affect the use of Add Phone
electronic devices while driving.
Then select:
Hands-free calling is one of the main Discover Other Bluetooth Devices
features of the system. Once you pair your
cell phone, you can access many options
1. Follow the on-screen instructions.
using the touchscreen or voice commands.
While the system supports a variety of 2. Select your phone's name when it
features, many are dependent on your cell appears on the touchscreen.
phone’s functionality. 3. Confirm that the six-digit number
appearing on your phone matches the
Pairing Your Cell Phone for the six-digit number on the touchscreen.
First Time
4. The touchscreen indicates when the
Pair your Bluetooth-enabled phone with pairing is successful.
the system before using the functions in 5. Your phone may prompt you to give
hands-free mode. the system permission to access
Switch on Bluetooth on your device to information. To check your phone’s
begin pairing. See your phone’s manual if compatibility, see your phone’s manual
necessary. or visit the website.
At a minimum, most cell phones with
To add a phone, select:
Bluetooth wireless technology support the
Menu Item following functions:
• Answering an incoming call.
Add Phone
• Ending a call.
1. Follow the on-screen instructions. • Dialing a number.
2. A prompt alerts you to search for the • Call waiting notification.
system on your phone. • Caller identification.
3. Select your vehicle's make and model
as it displays on your phone.

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 SYNC™ 3 (If Equipped)

Other features, such as text messaging Websites

using Bluetooth and automatic phonebook
download, are phone-dependent features. www.syncmyride.ca
www.syncmaroute.ca
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Phone Menu
This menu becomes available after pairing
Websites
a phone.
owner.ford.com

E205447

Item Menu Item Action and Description

A Recent Call Displays your recent calls.

List You can place a call by selecting an entry from this list.

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Item Menu Item Action and Description

You can also sort the calls by selecting the drop down menu at
the top of the screen. You can choose:
All Incoming Outgoing Missed
B Contacts All of your contacts from your phone display in alphabetical
order.
A-Z Jump Selecting this button allows
you to choose a specific letter
to view.
C Phone Displays the name of your phone and takes you to the phone
Settings settings options.
From this menu, you can pair subsequent devices, set ring tones
and alerts. See Phone (page 399).
D Text Displays all recent text messages.
Messages
E Phone Use this keypad to dial in a phone number.
Keypad Use the backspace button to delete numbers.
Call Press this button to begin a
call.
F Do Not Touch this button to send all calls directly to your voicemail.
Disturb New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.

Users with phones having voice services

may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.

Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 379). You can use the
touchscreen to place calls as well.

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 SYNC™ 3 (If Equipped)

To call a number in your contacts, To accept the call, select:

select:
Menu Item
Menu Item Action and Description
Accept
Contacts You can then select the Note: You can also accept the call by
name of the contact you pressing the phone button on the steering
want to call. Any numbers wheel.
stored for that contact
display along with any To reject the call, select:
stored contact photos. You
can then select the Menu Item
number that you want to
call. The system begins the Reject
call. Note: You can also reject the call by
pressing the phone button on the steering
To call a number from your recent calls, wheel.
select:
Ignore the call by doing nothing. SYNC 3
Menu Item Action and Description logs it as a missed call.
Recent Call You can then select an During a Phone Call
List entry that you want to call.
The system begins the call. During a phone call, the contacts name
and number display on the screen along
To call a number that is not stored in with the call duration.
your phone, select: The phone status items are also visible:
Menu Item Action and Description • Signal Strength.
• Battery.
Phone Select the digits of the
Keypad number you wish to call. • 911 Assist (United States and Canada
Only). See Phone (page 399).
Call The system begins the call. You can select any of the following during
Pressing the backspace button deletes the an active phone call:
last digit you typed.

Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

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 SYNC™ 3 (If Equipped)

Item
Item
Privacy Transfer the call to
End Call Immediately end a the cell phone or
phone call. You can back to SYNC 3.
also press the
button on the Text Messaging
steering wheel.
Note: Downloading and sending text
Keypad Press this to access messages using Bluetooth are cell
the phone keypad. phone-dependent features.
Mute You can switch the Note: Certain features in text messaging
microphone off so are speed-dependent and not available
the caller does not when your vehicle is traveling at speeds over
hear you. 3 mph (5 km/h).

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:
Menu Item Action and Description

Hear It Have SYNC 3 read the message to you.

View View the text on the touchscreen.
Call To call the sender.
Reply You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Close To exit the screen.

Apple CarPlay and Android Auto disable

Smartphone Connectivity (If Equipped) some SYNC 3 features.
SYNC 3 allows you to use Apple CarPlay Most Apple CarPlay and Android Auto
and Android Auto to access your phone. features use mobile data.
When you use Apple CarPlay or Android Apple CarPlay
Auto, you can:
Apple CarPlay requires an iPhone 5 or
• Make calls. newer with iOS 7.1 or newer. Updating to
• Send and receive messages. the latest iOS version is recommended.
• Listen to music. 1. Plug your phone into a USB port. See
• Use your phone's voice assistant. USB Port (page 323).

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2. Select Apple CarPlay on the Note: You may need to slide your Settings
touchscreen. screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To disable this feature from the
To return to SYNC 3, select the
Settings screen, select:
speedometer icon in the Android Auto
Menu Item menu bar at the bottom of the
touchscreen, and then touch the option to
Apple CarPlay Preferences return to SYNC.
Your device is listed if SYNC detects Note: Contact Google for Android Auto
Apple CarPlay. Select the name of your support.
device and select:
Disable NAVIGATION (If Equipped)

To return to SYNC 3, go to the Apple Your navigation system is comprised of

CarPlay home screen and select the SYNC two main features, destination mode and
app. map mode.

Note: Contact Apple for Apple CarPlay Map Mode

support.
Map mode shows advanced viewing
Android Auto comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
Android Auto is compatible with most city maps show detailed outlines of
devices with Android 5.0 or newer. buildings, visible land use, landscape
1. Download the Android Auto app to features, and detailed railroad
your device from Google Play to infrastructure for the most essential cities
prepare your device (this may require around the globe.
mobile data usage). 3D landmarks appear as clear, visible
2. Plug your device into a USB port. See objects that are typically recognizable and
USB Port (page 323). have a certain tourism value.
Note: Android Auto may default to off, so 3D city models are complete 3D models
you may need to enable it from the Settings of entire city areas including navigable
screen. roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
To disable this feature from the 3D map mode only. Coverage of these
Settings screen, select: varies and improves with updated map
releases.
Menu Item
Select the zoom in icon to see a
Android Auto Preferences closer view of the map.
Your device is listed if SYNC detects
E207752
Android Auto. Select the name of your
device and select: Select the zoom out icon to see
a farther away view of the map.
Disable
E207753

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 SYNC™ 3 (If Equipped)

You can adjust the view in preset Points of Interest (POI)

increments. You can also pinch to zoom in grouping icon: You can choose
or out of the map. up to three POI icons to display
The information bar tells you the names E207754 on the map. If the chosen POIs
are located close together or are
of streets, cities or landmarks as you hover
at the same location a box is used to
over them with the crosshair curser.
display a single category icon instead of
You can change your view of the map by repeating the same icon, in order to reduce
tapping on the location indicator icon on clutter. When you select the box on the
the right hand side of the screen. You can map, a pop-up appears indicating how
choose from the following options: many POIs are in this location. Select the
Heading up (2D map) This pop up to see a list of the available POIs.
always shows the direction of You can scroll through and select POIs
forward travel to be upward on from this list.
E207750 the screen. This view is available
for map scales up to 3 mi (5 km). If your vehicle is low on charge or fuel,
station icons automatically display on the
North up (2D map) always map.
shows the northern direction to If you have subscribed to SiriusXM Traffic
be upward on the screen. and Travel Link (where available), traffic
E207749
flow will be indicated on the map by green
3D map mode provides an (clear), yellow (slowing), and red
elevated perspective of the map. (stopped) road highlights. Traffic flow is
Adjust this viewing angle and indicated where the information is
E207748 rotate the map 180 degrees by available and varies across the US.
touching the map twice, and You can choose to display traffic icons on
then dragging your finger along the shaded the map representing twelve different
bar with arrows at the bottom of the map. types of incidents. See Settings (page
Re-center the map by pressing 414).
this icon whenever you scroll the You can set a destination by hovering
map away from your vehicle’s above a location and selecting:
E207751 current location.
Button

Start

Destination Mode
To set a destination, press:
Menu Item Description

Destination
Enter a navigation destination in any of the following formats:
Search Street Address

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 SYNC™ 3 (If Equipped)

Menu Item Description

(number, street, city, state)

For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching
out of state
You can enter unique addresses that contain door number prefixes
with or without the prefix. For example, you could enter "6N340
Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)
One to six decimal places are accepted.
You are given autocomplete options below the address bar to select
as you type.
If you do not give an exact destination, a menu displays with your
possible selections.
Previous Destina- Collections of your last 40 navigation destinations display here.
tions You can select any option from the list to select it as your destination.
These locations cannot be deleted individually. To delete them,
preform a master reset. See SYNC™ 3 Troubleshooting (page 426).
Home Select to navigate to your set Home destination.
The time it takes to travel from your current location to Home displays.
To set your Home, press:
Home A prompt appears asking if you would like to create a
favorite for home. Select:

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 SYNC™ 3 (If Equipped)

Menu Item Description

Yes Enter a location into the search bar and press:

Save
Work Select to navigate to your set Work destination.
The time it takes to travel from your current location to Work displays.
To set your Work:
Work A prompt appears asking if you would like to create a
favorite for work. Select:
Yes Enter a location into the search bar and press:
Save
Favorites Favorites include any location you have previously saved.
To add Favorites:
Add a Select this button and enter a location into the destination
Favorite bar.
Search Select this option to have the system locate the address
you have entered.
Save Select this button when the address you have entered
appears on the screen.
The address saves as a favorite and you see the favorites screen. You
can now select this address from the favorites screen.
Point of Interest POI categories that may display (based on market and vehicle
(POI) Categories configuration):
Food
Fuel
hotel
ATM
See All Press to view additional categories. Once you have selected
a category, follow the menus to find what you are looking
for.
Inside of these categories you can search by:
Nearby

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 SYNC™ 3 (If Equipped)

Menu Item Description

Along Route
Near Destination
In a City

Once you have chosen your destination, press:

Menu Item Action and Description

Save This saves the destination to your favorites.

Start This shows you a map of your entire route. You can then choose your
route from three different options.
Fastest Uses the fastest moving roads
possible.
Shortest Uses the shortest distance possible.
Economical Route Uses the most fuel-efficient route.
The time and distance for each route also displays.
Cancel On the route screen, you can choose to cancel the current navigation.
The system asks for confirmation then returns you to the map mode
screen.

Once you have chosen you destination, press:

Menu Item Action and Description

Start The system uses a variety of screens and prompts to guide you to your
destination.
During Route guidance, you can press the maneuver arrow icon on the
map if you want the system to repeat route guidance instructions.
When the system repeats the last guidance instruction, it updates the
distance to the next guidance instruction, since it detects that the
vehicle is moving.
The navigation map shows your estimated time of arrival, remaining
travel time and the distance to your destination.
SYNC 3 may not always announce vehicle arrival at the exact point
of your destination and you may have to cancel a route manually.

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Navigation Menu During active navigation, touch the bottom

of the screen to view the menu and other
In map mode and during active navigation buttons.
you can access the navigation menu.

To access the Navigation menu, press:

Button

Menu
You can then select:
Screen View Full Map A full screen map displays during navigation.
Highway Highway exit information displays on the right hand side
Exit Info of the screen during navigation.
Points of interest icons display for restaurants, hotels,
fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Turn List Only available during an active route. Displays all of the
turns on the current route.
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
Traffic List You can find the SiriusXM Traffic and Travel Link information by
pressing this button. This information requires an active subscription
to SiriusXM Traffic and Travel Link.
When a route is not active, a list of nearby traffic incidents displays
(if any are present).
When a route is active, you can choose to display a list of traffic nearby
or on the route.
Navigation Press this button to adjust your preferences. See Settings (page 414).
Settings
Where Am I? Provides your current location city and the nearest road.
The following are only available on the menu during an active navigation route:
Cancel Route The system asks for confirmation and then returns you to the map
mode screen.

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 SYNC™ 3 (If Equipped)

Button

Mute Guidance Selecting this option switches off the audio navigation guidance. Press
the button again to un-mute guidance.
View Route Press this to see a map of the full route.
Detour An alternate route displays in comparison with the current route.
Edit Waypoints Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Use this button to re-order or remove your waypoints.
You can Optimize Order
also have
the system
set the
order for
you by
pressing:
To return to Go
your route
press:

1. Select the search icon (magnifying

Waypoints glass) while on an active route. This
brings up the destination menu.
You can add a waypoint to a navigation
route as a destination along your route. 2. Set your destination using any of the
given methods. Once the destination
To add a waypoint: has been selected, the screen allows
you to set the destination as a
waypoint by selecting:

Menu Item

Add Waypoint The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
You can also have the system set the order Optimize Order
for you by pressing:
To return to your route, press: Go

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 SYNC™ 3 (If Equipped)

cityseeker (If Equipped) • Fitness center

• Internet access
Note: cityseeker point of interest (POI)
information is limited to approximately 1110 • Pool
cities (1049 in the United States, 36 in • Wi-Fi
Canada and 15 in Mexico).
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.

SiriusXM Traffic and Travel Link

SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
E225487
only in select markets. You must activate
cityseeker, when available, is a service that and subscribe to receive SiriusXM Traffic
provides more information about certain and Travel Link information. It helps you
points of interest such as restaurants, locate the best gas prices, find movie
hotels and attractions. listings, get current traffic alerts, view the
weather map, get accurate ski conditions
When you have selected a point of interest, and see current sports scores. See Apps
the location and information appear, such (page 412).
as address, phone number and a star
rating. The system calculates a reasonable
efficient route based on available speed
Press More Information to see a photo, limits, traffic, and road conditions. You may
a review, a list of services and facilities, the know a local short cut that is more efficient
average room or meal price and the web at a given time than the route provided by
address. This screen displays the point of SYNC 3, but you should expect a slight
interest icons. difference in minutes or miles with the
For restaurants, cityseeker can provide SYNC 3 route.
information such as star rating, average
cost, review, handicap access, hours of Navigation Map Updates
operation, and website address.
Annual navigation map updates are
For hotels, cityseeker can provide available for purchase through your
information such as star rating, price dealership, by calling 1-866-462-8837 in
category, review, check-in and checkout the United States and Canada or
times, hotel service icons and website 01-800-557-5539 in Mexico. You can also
address. Hotel service icons include: visit:
• Restaurant
Website
• Business center
• Handicap facilities www.navigation.com/sync
• Laundry
• Refrigerator You need to specify the make and model
of your vehicle to determine if there is an
• 24 hour room service update available.

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 SYNC™ 3 (If Equipped)

HERE is the digital map provider for the Websites

navigation application. If you find map data
errors, you may report them directly to www.syncmaroute.ca
HERE by going to
www.here.com/mapcreator. HERE Note: Make sure you have an active account
evaluates all reported map errors and for the app that you have downloaded.
responds with the result of their Some apps will work automatically with no
investigation by e-mail. setup. Other apps will want you to configure
Map coverage includes the USA (including your personal settings and personalize your
Puerto Rico and the US Virgin Islands), experience by creating stations or favorites.
Canada and Mexico. We recommend you do this at home or
outside of your vehicle.
APPS Note: We encourage you to review the
smartphone app’s terms of service and
The system enables voice, steering wheel, privacy policies because Ford is not
and touch screen control of SYNC 3 responsible for your app or its use of data.
AppLink enabled smartphone apps. Once Note: AppLink is a native SYNC system
an app is running through AppLink, you can feature. Accessing mobile apps through
control main features of the app through AppLink is only possible when Android Auto
voice commands and steering wheel or Apple CarPlay are disabled. Some apps
controls. may only be accessible in the car through
Note: Available AppLink enabled apps will Applink and others only through Android
vary by market. Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
Note: You must pair and connect your disable Android Auto or Apple CarPlay.
smartphone via Bluetooth to SYNC 3 to
access AppLink. Note: In order to use an app with SYNC 3,
the App needs to be running in the
Note: iPhone users need to connect the background of your phone. If you shut down
phone to the USB port. the app on your phone, it shuts down the
Note: For information on available apps, app on SYNC 3 as well.
supported smartphone devices and Note: If a SYNC 3 AppLink compatible app
troubleshooting tips please visit: is not shown in the Apps Domain, make sure
the required app is running on the mobile
Websites device.
owner.ford.com
www.syncmyride.ca

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 SYNC™ 3 (If Equipped)

App Permissions
Menu Item Action and Descrip- The system organizes the App permissions
tion into groups. You can grant these group
Connect Mobile SYNC 3 will search permissions individually. You can change
Apps and connect to a permission group status any time when
compatible app(s) not driving, by using the settings menu.
running on your While in the settings menu, you can also
mobile device. see the data included in each group.
When you launch an app using SYNC 3,
Enabling SYNC 3 Mobile Apps the system may ask you to grant certain
permissions, for example Vehicle
In order to enable mobile apps, SYNC 3 information, Driving characteristics, GPS
requires user consent to send and receive and Speed, and/or Push notifications. You
app authorization information and updates can enable all groups or none of them
using the data plan associated with the during the initial app permissions prompts.
connected device. The settings menu offers individual group
The connected device sends data to Ford permission control.
in the United States. The information is Note: You are only prompted to grant
encrypted and includes your VIN, SYNC 3 permissions the first time you use an app
module number, odometer, usage with SYNC 3.
statistics and debugging information. We
retain this data for only as long as Note: If you disable group permissions,
necessary to provide this service, apps will still be enabled to work with SYNC
troubleshoot, and improve products and 3 unless you deactivate All Apps in the
services and to offer you products and settings menu.
services that may interest you where
allowed by law.
SiriusXM Traffic and Travel Link (If
Equipped)
Note: You must enable mobile apps for
each connected device the first time you WARNING
select a mobile app using the system.
Driving while distracted can result in
Note: Ford reserves the right to limit loss of vehicle control, crash and
functionality or deactivate mobile apps at injury. We strongly recommend that
any time. you use extreme caution when using any
Note: Standard data rates apply. Ford is device that may take your focus off the
not responsible for any additional charges road. Your primary responsibility is the safe
you may receive from your service provider, operation of your vehicle. We recommend
when your vehicle sends or receives data against the use of any hand-held device
through the connected device. This includes while driving and encourage the use of
any additional charges incurred due to voice-operated systems when possible.
driving in areas when roaming out of a home Make sure you are aware of all applicable
network. local laws that may affect the use of
electronic devices while driving.
You can enable and disable apps through
settings. See Settings (page 414).
Note: SiriusXM Traffic and Travel Link may
not be available in all markets.

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 SYNC™ 3 (If Equipped)

Note: In order to use SiriusXM Traffic and Note: Neither Sirius nor Ford is responsible
Travel Link, your vehicle must have for any errors or inaccuracies in the SiriusXM
navigation. Traffic and Travel Link services or its use in
Note: A paid subscription is required to vehicles.
access and use these features. Go to When you subscribe to SiriusXM Traffic
www.siriusxm.com/travellink for more and Travel Link, it can help you locate the
information. best gas prices, find movie listings, get
Note: Visit www.siriusxm.com/traffic and current traffic alerts, view the current
click on Coverage map and details for a weather map, get accurate ski conditions
complete listing of all traffic areas covered and see scores to current sports games.
by SiriusXM Traffic and Travel Link.

Menu Item Action and Description

Traffic on Route Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
Traffic Nearby places, if programmed.
Fuel Prices Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Movie Listings Touch this button to view nearby movie theaters and their
show times, if available.
Weather Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Map Select to see the weather map,
which can show storms, radar
information, charts and winds.
Area Select to choose from a listing of
weather locations.
Sports Info Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Ski Conditions Touch this button to view ski conditions for a specific area.

Sound
SETTINGS Pressing this button allows you to adjust
the following:
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.

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 SYNC™ 3 (If Equipped)

Sound Settings

Reset All Returns Treble, Midrange, and Bass sound settings to factory levels.
Treble Adjusts the high frequency level.
Midrange Adjusts the middle frequency level.
Bass Adjusts the low frequency level.
Balance / Fade Adjusts the sound ratio from side to side or front to back.
Speed Adaptive Adjusts the amount the audio system volume increases with speed,
Volume or turns the feature off.
Occupancy Mode Optimizes the sound based on the location of the listeners.
Sound Settings Stereo
Surround

Your vehicle might not have all of these features.

Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.

Menu Item Action and Description

Podcast Speed For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Slower Normal Faster
Audiobook Speed For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Slower Normal Faster
Cover Art Priority Media Player Cover art displays from your device’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.

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Menu Item Action and Description

Gracenote® The Gracenote Database supplied cover art is

used for your music files. This overrides any
cover art from your device.
Reset Media Erase the stored media information in order to re-index.
Gracenote® Data- This allows you to view the version level of the Gracenote Database.
base Info
Device Informa- This allows you to view the manufacturer and model number of your
tion media device.

You can adjust the following features:

Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM.

Menu Item Action and Description

Clock Format Select how time displays.

Auto Time Zone When active, the clock adjusts to time zone changes.
Update This feature is only available in vehicles with navigation.
Reset Clock to When selected, the vehicle clock resets to GPS satellite time.
GPS Time

The system automatically saves any Bluetooth

updates you make to the settings.
Pressing this button allows you to access
the following:

Menu Item Action

Bluetooth Turning Bluetooth off disconnects all devices and does not permit
new connections.

The processes of pairing a Bluetooth

You must activate Bluetooth to pair a
device is the same as pairing a phone. See
Bluetooth-enabled device.
Pairing a Device in Phone settings for how
to pair a device and the available options.

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Phone
Alternatively, to add a phone, select:
Pair your Bluetooth-enabled phone with
the system before using the functions in Menu Item
hands-free mode.
Add Phone
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if Then select:
necessary.
Discover Other Bluetooth Devices
To add a phone, select:
1. Follow the on-screen instructions.
Menu Item
2. Select your phone's name when it
Add Phone appears on the touchscreen.
3. Confirm that the six-digit number
1. Follow the on-screen instructions. appearing on your phone matches the
2. A prompt alerts you to search for the six-digit number on the touchscreen.
system on your phone. 4. The touchscreen indicates when the
3. Select your vehicle's make and model pairing is successful.
as it displays on your phone. 5. Your phone may prompt you to give
4. Confirm that the six-digit number the system permission to access
appearing on your phone matches the information. To check your phone’s
six-digit number on the touchscreen. compatibility, see your phone’s manual
or visit the website.
5. The touchscreen indicates when the
pairing is successful. Other features, such as text messaging
using Bluetooth and automatic phonebook
6. Your phone may prompt you to give download, are phone-dependent features.
the system permission to access
information. To check your phone’s To check your phone’s compatibility,
compatibility, see your phone’s manual see your phone’s manual or visit the
or visit the website. website:
Website

owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca

Once you have paired a device you can

adjust the following options.

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Menu Item Action and Description

View Devices
You can then select:
Add a Bluetooth You can add a Bluetooth-enabled device by following the steps in
Device the previous table.
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Connect Depending on the status of the device, you can select either of these
options to interact with the selected device.
Disconnect
Device Informa- Allows you to see phone and device information.
tion
Make Primary Allows you to select this device to be your preferred device.
Delete Removes the selected device from the system.

Menu Item Action and Description

Manage Contacts
You can then select:
Auto-Download Enable this option to have SYNC 3 periodically re-download your
Contacts phonebook to keep your contact list up to date.
Sort By: Choose how you would like the system to display your contacts. You
can choose:
First Name Last Name
Re-download Select this option to re-download your contact list manually.
Contacts
Delete Contacts Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.

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Menu Item Action and Description

Set Phone Ringtone

You can then select:
No Ringtone No sound plays when a call comes to your phone.
Use Phone Ring- The currently selected ringtone on your phone plays when you receive
tone a call. This option may not be available for all phones. If this option
is available, it is the default setting.
You can also select one of the three available ringers.

Menu Item Action and Description

Text Messaging
You can then select:
No Alert No sound plays when a message comes to your phone.
(Silence)
You can select one of the three available notification sounds.
Voice Readout When enabled, a voice prompt alerts you when you receive a new
message.

You can enable and disable the following options as well:

Menu Item Action and Description

Mute Audio in When enabled, vehicle audio (such as radio or apps) is muted for the
Privacy duration of the phone call even when the phone call is in privacy.
Roaming When enabled, an alert displays that your phone is roaming when
Warning you attempt to place a call.
Low Battery When enabled, a message displays when the battery on your phone
Notification is running low.

Select this button to modify the on or off

911 Assist setting for this feature. If the mobile
phone’s contacts have been downloaded,
Note: This service is only available in the you can adjust the following option:
United States and Canada.

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Menu Item Action and Description

Set Emergency You can select up to two numbers from your mobile device's phone-
Contacts book as emergency contacts for quick access at the end of the 911
Assist call process.

Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:

Menu Item Action and Description

FM HD Radio Activation of this feature allows you to listen to HD radio broadcasts.

AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
Radio Text This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Autoset Presets Refresh
(AST)
Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.

Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.

Map Preferences
Menu Item Action and Description

Map Preferences
Then select any of the following:
3D City Model When this option is active, the system shows 3D renderings of build-
ings.

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Menu Item Action and Description

Breadcrumbs When enabled, your vehicle’s previously traveled route displays with
white dots.
POI Icons Enable this feature to display up to 3 POI icons on the navigation map.
Once this feature is activated you can select Select POIs
the icons you want displayed by selecting:
Incident Map This menu allows you to choose which incident icons you would like
Icons to have displayed on the navigation map.

Route Preferences
Menu Item Second Level Messages, Actions and Descriptions

Route Preferences
Then select any of the following:
Preferred Route Choose to have the system display your chosen route type.
Shortest Fastest Eco
Always Use ___ Bypass route selection in destination programming. The system only
Route calculates one route based on your preferred route setting.
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
Use HOV Lanes The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Automatically The system searches for and displays available parking locations as
Find Parking you approach your destination.
Eco Time Select a level of cost for the calculated Eco Route. The higher the
Penalty setting, the longer the time allotment is for the route.
Dynamic Route Enable or disable considering traffic information when planning a
Guidance route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.

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Menu Item Second Level Messages, Actions and Descriptions

Avoid Freeways If selected, SYNC 3 avoids freeways when computing a navigation

route.
Avoid Toll If selected, SYNC 3 avoids Toll Roads when computing a navigation
Roads route.
Avoid If selected, SYNC 3 avoids the use of Ferries or Trains when computing
Ferries/Car a navigation route.
Trains

Navigation Preferences
Menu Item Action and Description

Navigation Preferences
Guidance You can adjust how the system provides prompts.
Prompts
Then select any of the following:
Voice and Tones A tone sounds followed by voice instructions.
Voice Only Only voice instructions are given.
Tones Only Only a tone sounds to prompt you.

The connected devices sends data to Ford

Mobile Apps in the United States. The encrypted
information includes your VIN, SYNC 3
You can enable the control of compatible module number, anonymous usage
mobile apps running on your Bluetooth or statistics and debugging information.
USB device on SYNC 3. In order to enable Updates may take place automatically.
mobile apps, SYNC 3 requires user consent
to send and receive app authorization Note: Standard data rates will apply. Ford
information and updates using the data is not responsible for any additional charges
plan associated with the connected device. you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.

Menu Item Action and Description

Mobile Apps Enable or disable the use of mobile apps on SYNC 3.

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Menu Item Action and Description

Disabling mobile apps in the settings menu disables automatic

updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options:
Update Mobile This provides information on the current state of available app
Apps updates.
There are three possible statuses:
Update Needed Up-To-Date Updating Mobile Apps…
The system has No update is The system is trying to receive
detected a new app required. an update.
requiring authoriza-
tion or a general
permissions update is
required.
Request Update Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
All Apps Grant or deny permissions to all apps at once.
There may also Grant or deny an individual app particular permissions. App permis-
be SYNC 3 sions are organized into groups. By pressing the info book icon, you
enabled apps can see which signals are included in each group.
listed under
these options.

Note: Ford is not responsible or liable for General

any damages or loss of privacy relating to
usage of an app, or dissemination of any Access and adjust the system settings,
vehicle data that you approve Ford to voice features, as well as phone, navigation
provide to an app. and wireless settings.

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Menu Item

Language Select to have the touchscreen display in English,

Spanish or French.
Distance Select to display units in kilometers or miles.
Temperature Select to display units in Celsius or Fahrenheit.
Touch Screen Beep Select to have the system beep to confirm choices
made through the touchscreen.
Automatic System Updates When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
About Information pertaining to the system and its software.
Software Licenses Documentation of the software license for the system.
Master Reset Select to restore factory defaults. This erases all
personal settings and personal data.

Wi-Fi
You can adjust the following:

Menu Item Action and Description

Wi-Fi Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
View Available This provides you with a list of available Wi-Fi networks within range.
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
Wi-Fi Available The system alerts you when your vehicle is parked and a Wi-Fi
Notifications network is within range if SYNC is not already connected.

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Ambient Lighting (If Equipped) You can select the following features to
update their settings.
Tap a color once to active ambient lighting.
This sets the color to the highest intensity. Door Keypad Code
You can drag the colors up and down to Select this button to add or erase a
increase or decrease the intensity. personal door keypad code. To add or
To switch ambient lighting off, press the erase a personal code, you first need to
active color once or drag the active color enter the five-digit factory set code. You
all the way down to zero intensity. can find this code on the owner's wallet
card in the glove box or from your
Vehicle authorized dealer.

Note: You vehicle may not have all of these

features.

Camera Settings

To make adjustments using the touchscreen, select:

Message Action and Description

Camera Settings
Then select from the following:
Rear Camera You can enable or disable this option using the slider.
Delay

You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.

Onboard Modem Serial Number (ESN)

Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.

Display
To make adjustments using the touchscreen, select:
Menu Item Action and Description

Brightness Make the screen display brighter or dimmer.

Mode You can select:
Auto The screen automatically switches between day and
night modes based on the outside light level.

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Menu Item Action and Description

Day The screen displays with a light background to enhance

daytime viewing.
Night The screen displays with a darker background to make
nighttime viewing easier.
Off The screen goes black and does not display anything.
To switch the screen back on, simply tap the screen.
Auto Dim Enable this option to automatically dim the display brightness based
on ambient lighting conditions.

Voice Control
You can adjust the voice control settings
by selecting the following options.

Menu Item

Advanced Mode Enable this option to remove additional voice prompts

and confirmations.
Phone Confirmation Enable this option to have the system confirm a contacts
name with you before making a call.
Voice Command List Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.

United States: 1-800-392-3673

Valet Mode Canada: 1-800-565-3673
Valet mode allows you to lock the system. To enable valet mode, enter your chosen
No information is accessible until the PIN. The system then asks to confirm your
system is unlocked with the correct PIN. PIN by reentering it. The system then locks.
When you select valet mode a pop up To unlock the system, enter the same pin
appears informing you that a four digit number. The system reconnects to your
code must be entered to enable and phone and all of your options are available
disable valet mode. You can use any PIN again.
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
SYNC™ 3 TROUBLESHOOTING
Note: If the system is locked and you Your SYNC 3 system is easy to use.
cannot remember the PIN, please contact However, should questions arise, please
the Customer Relationship Center. refer to the tables below.

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To check your cell phone's compatibility, Website

visit the Ford website.
www.syncmyride.ca
Website www.syncmaroute.ca

owner.ford.com

Cell phone issues

Issue Possible cause Possible solution

There is back- The audio control

ground noise settings on your cell Refer to your device's manual about audio
during a phone phone may be affecting adjustments.
call. SYNC 3 performance.

During a call, I Try switching your cell phone off, resetting

can hear the it or removing the battery, then try again.
Possible cell phone
other person Make sure that the microphone for SYNC
malfunction.
but they cannot 3 is not set to off. Look for the microphone
hear me. icon on the phone screen.
During a call, I To restart your system, shut down the
cannot hear the engine, open and close the door, and then
The system may need to
other person lock the door and wait for 2-3 minutes.
be restarted.
and they cannot Make sure that your SYNC 3 screen is black
hear me. and the lighted USB port is off.
This is a cell phone-
Check your cell phone's compatibility.
dependent feature.
Make sure you allow SYNC 3 to retrieve
SYNC 3 is not contacts from your phone. Refer to your
able to down- cell manual.
load my phone- Possible cell phone You must switch on your cell phone and
book. malfunction. the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.

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Cell phone issues

Issue Possible cause Possible solution

Make sure you allow SYNC 3 to retrieve

The system contacts from your phone. Refer to your
says "Phone- cell manual.
book down-
If the missing contacts are stored on your
loaded" but my Limitations on your cell
SIM card, move them to your cell phone's
SYNC 3 phone- phone's capability.
memory.
book is empty or
is missing You must switch on your cell phone and
contacts. the automatic phonebook download
feature on SYNC 3.
This is a cell phone-
Check your cell phone's compatibility.
dependent feature.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
I am having Try deleting your device from SYNC 3 and
trouble deleting SYNC from your device, then trying
connecting my again.
cell phone to Possible cell phone
SYNC 3. malfunction. Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
This is a cell phone-
Check your cell phone's compatibility.
dependent feature.
Possible cell phone Try switching your cell phone off, resetting
malfunction. it or removing the battery, then try again.
iPhone • Go to your cell phone's Settings.
Text messaging • Go to the Bluetooth Menu.
is not working
• Press the blue circle to the right of the
on SYNC 3.
device named SYNC enter the next
menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.

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Cell phone issues

Issue Possible cause Possible solution

Your iPhone is now set up to forward

incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
This is a cell phone-
text messages through Bluetooth to receive
dependent feature.
incoming text messages.
Audible text
messages do Because each cell phone is different, refer
not work on my to your device's manual for the specific cell
cell phone. This is a cell phone limita- phone you are pairing. In fact, there can be
tion. differences between cell phones due to
brand, model, service provider and software
version.

USB and Bluetooth Stereo issues

Issue Possible cause Possible solution

Disconnect the device from SYNC 3. Try

switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Make sure you are using the manufacturer's
I am having Possible device malfunc- cable.
trouble tion.
Make sure to correctly insert the USB cable
connecting my
into the device and your vehicle's USB port.
device.
Make sure that the device does not have
an auto-install program or active security
settings.
The device has a lock Make sure your device is unlocked before
screen enabled. connecting it to SYNC 3.

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USB and Bluetooth Stereo issues

Issue Possible cause Possible solution

SYNC 3 does
not recognize Make sure you are not leaving the device in
my device when This is a device limitation. your vehicle during very hot or cold
I start my temperatures.
vehicle.
This is a device-
Bluetooth audio dependent feature. Make sure you connect the device to SYNC
does not 3 and that you have started the media
stream. The device is not player on your device.
connected.
Your music files may not
contain the correct artist, Make sure that all song details are popu-
song title, album or genre lated.
information.
The file may be Try replacing the corrupt file with a new
corrupted. version.
SYNC 3 does The song may have Some devices require you to change the
not recognize copyright protection that USB settings from mass storage to media
music that is on does not allow it to play. transfer protocol class.
my device.
The file format is not Convert the file to a supported format. See
supported by SYNC 3. Entertainment (page 386).
The device needs to be Perform a master reset. See Settings
re-indexed. (page 414).
The device has a lock Make sure your device is unlocked before
screen enabled. connecting it to SYNC 3.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
When I connect to SYNC 3.
my device, I
To listen to Apple devices through USB,
sometimes do This is a device limitation.
select AirPlay from the devices Control
not hear any
Center, then select Dock Connector.
sound.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.

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Wi-Fi Issues

Issue Possible cause Possible solution

Failed connection. Password error. Verify password.

Weak signal. Check for a poor Wi-Fi
signal.
Multiple Access points Use a unique name for your
within range with the same SSID, don’t use the default
SSID. name unless it contains a
unique identifier, such as
part of the MAC address.
Disconnecting after Weak signal probably due Position the vehicle close to
successful connection. to distance from the the hotspot with the front of
hotspot, obstruction or high the vehicle facing the
interference. hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Poor signal seen by SYNC 3 There may be an obstruction If the vehicle is equipped
despite being near a between SYNC 3 and the with heated windshield, try
hotspot. hotspot. positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
A hotspot is not listed in the The hotspot was defined as Please set the network to
list of available networks. a hidden network. visible and try again.

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Wi-Fi Issues

Issue Possible cause Possible solution

SYNC 3 is not seen when SYNC 3 does not currently SYNC 3 currently does not
searching for Wi-Fi networks provide a hotspot. provide a hotspot
from your phone or other
devices.
Software download takes Poor signal strength, too far Check the signal quality
too long. from the hotspot, hotspot is (under network details), if
supporting multiple SYNC 3 indicates good or
connections, slow Internet excellent, test with another
connection or other prob- high-speed equipped
lems. hotspot where the environ-
ment is more predictable.
SYNC 3 seems to connect It is possible that there is no Test the connection with
with a hotspot and the new software. The another device, if the
signal strength is excellent connected hotspot may be hotspot requires a subscrip-
but the software is not being a managed one and it tion, you may contact the
updated. requires either a subscrip- service provider.
tion or agreeing to the terms
and conditions.

AppLink issues

Issue Possible cause(s) Possible solution(s)

Make sure you have a

compatible smartphone; an
AppLink Mobile Applica-
You did not connect an Android with OS 2.3 or
tions: When I select "Find
Applink Compatible phone higher or an iPhone 3GS or
New Apps," SYNC 3 does
to SYNC 3. newer with iOS 5.0 or higher.
not find any applications.
Additionally, make sure you
pair and connect your phone

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AppLink issues

Issue Possible cause(s) Possible solution(s)

to SYNC 3 in order to find

AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
AppLink-enabled apps are on your phone. Some apps
My phone is connected, but
not installed and running on require you to register or
I still cannot find any apps.
your mobile device. login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
option, then select it and
My phone is connected, my properly close and re-open
restart the app. If the app
app(s) are running, but I still their connection to SYNC 3,
does not have that option,
cannot find any apps. over ignition cycles, for
select the phone's settings
example.
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select "Find
New Apps" on SYNC 3.

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AppLink issues

Issue Possible cause(s) Possible solution(s)

On an iPhone with iOS7+, to

force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
My Android phone is There is a Bluetooth issue Switch Bluetooth off and
connected, my app(s) are on some older versions of then on to reset it on your
running, I restarted them, the Android operating phone. If you are in your
but I still cannot find any system that may cause apps vehicle, SYNC 3 should be
apps. that were found on your able to automatically re-
previous vehicle drive to not connect to your phone if you
be found again if you did not press the "Phone" button.
switch Bluetooth off.

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 SYNC™ 3 (If Equipped)

AppLink issues

Issue Possible cause(s) Possible solution(s)

Unplug the USB cable from

the phone, wait a moment,
and plug the USB cable
My iPhone is connected, my
back in to the phone. After a
app is running, I restarted You may need to reset the
few seconds, the app should
the app but I still cannot find USB connection to SYNC 3.
appear in SYNC 3's Mobile
it on SYNC 3.
Apps Menu. If not, "Force
Close" the application and
restart it.
Increase the Bluetooth
I have an Android phone. I
volume of the device by
found and started my media
The Bluetooth volume on using the device's volume
app on SYNC 3, but there is
the phone may be low. control buttons which are
no sound or the sound is
most often found on the
very low.
side of the device.
Some Android devices have Force close or uninstall the
a limited number of apps you do not want SYNC
Bluetooth ports that apps 3 to find. If the app has a
I can only see some of the can use to connect. If you "Ford SYNC" setting, disable
AppLink apps running on my have more AppLink apps on that setting in the app's
phone listed in the SYNC 3 your phone than the number settings menu on the phone.
Mobile Apps Menu. of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.

Voice command issues

Issue Possible cause Possible solution

Review the cell phone voice commands

and the media voice commands at the
You may be using the beginning of their respective sections.
SYNC 3 does wrong voice commands. Refer to the audio display during an active
not understand
voice session to find a list of voice
what I am
commands there.
saying.
You may be speaking too Wait for the system to prompt you before
soon or at the wrong you state your command.
time.

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 SYNC™ 3 (If Equipped)

Voice command issues

Issue Possible cause Possible solution

You may be using the Review the media voice commands at the
wrong voice commands. beginning of the media section.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
Make sure you are saying the complete title
SYNC 3 does the name exactly as it
such as "California remix featuring Jennifer
not understand appears on your device.
Nettles".
the name of a
song or artist. If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
The song or artist name
may have some special Make sure that song titles, artists, album,
characters that are not and playlists names do not have any special
being recognized by characters like *, - or +.
SYNC 3.
Make sure that you are saying the name
You may not be saying
SYNC 3 does exactly as it appears on your phone. For
the name exactly as it
not understand example, if your contact is "Joe Wilson",
appears on your phone-
or is calling the say "Call Joe Wilson". If your contact name
book.
wrong contact is "Mom", say "Call Mom".
when I want to The contact name may
make a call. Make sure that your contact names do not
contain special charac-
have any special characters like *, - or +.
ters.
SYNC 3 applies the phonetic pronunciation
The SYNC 3 rules of the selected language to the
voice control contact names stored on your cell phone.
system is having You may not be saying Helpful Hint: You can select your contact
trouble recog- the name exactly as it manually. Press PHONE. Select the option
nizing foreign appears on your phone- for phonebook and then contact name.
names stored book. Press the soft-key option to hear it. SYNC
on my cell 3 will read the contact name to you, giving
phone. you some idea of the pronunciation it is
expecting.

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 SYNC™ 3 (If Equipped)

Voice command issues

Issue Possible cause Possible solution

The SYNC 3
voice control
system is having SYNC 3 applies the phonetic pronunciation
trouble recog- rules of the selected language to the names
You may be saying the
nizing foreign stored on your media player or USB flash
foreign names using the
tracks, artists, drive. It is able to make some exceptions
currently selected
albums, genres for very popular artist names (for example,
language for SYNC 3.
and playlist U2) such that you can always use the
names from my English pronunciation for these artists.
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
The system voice.
generates voice
prompts and SYNC 3 offers several new voice control
SYNC 3 uses text-to- features for a wide range of languages.
the pronunci-
speech voice prompt Dialing a contact name directly from the
ation of some
technology. phonebook without pre-recording (for
words may not
be accurate for example, “call John Smith”) or selecting a
my language. track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").

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 SYNC™ 3 (If Equipped)

General

Issue Possible cause Possible solution

SYNC 3 only supports four languages in a

The language single module for text display, voice control
selected for the and voice prompts. The country where you
instrument bought your vehicle dictates the four
cluster and languages based on the most popular
information and
SYNC 3 does not support languages spoken. If the selected language
entertainment is not available, SYNC 3 remains in the
the currently selected
display does not
language for the instru- current active language.
match the
ment cluster and inform- SYNC 3 offers several new voice control
SYNC 3
ation and entertainment features for a wide range of languages.
language
display. Dialing a contact name directly from the
(phone, USB,
Bluetooth phonebook without pre-recording (for
audio, voice example, “call John Smith”) or selecting a
control and track, artist, album, genre or playlist directly
voice prompts). from your media player (for example, "play
artist Madonna").

SYNC 3 System Reset

The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.

For additional assistance with SYNC 3

troubleshooting please call or visit the Ford
Website.

Ford Support

Customer Relation- United States: 1-800-392-3673

ship Center
Canada: 1-800-565-3673
Website owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca

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 Accessories

For a complete listing of the accessories • Sill plates.

that are available for your vehicle, please • Splash guards.
contact your authorized dealer or visit the
online store web site: Interior Style

Web Address (United States) • Floor mats.

• Rear seat entertainment system*.
www.Accessories.Ford.com
• Seat covers.

Web Address (Canada) Lifestyle

www.Accessories.Ford.ca • Ash cup or coin holder.
• Cargo organization and management.
Ford Accessories are available for your • Interior light kit.
vehicle through an authorized Ford dealer. • In-vehicle safe*.
Ford Motor Company will repair or replace
any properly authorized dealer-installed • Roof rack and carriers*.
Ford Original Accessory found to be • SUV camping tent*.
defective in factory-supplied materials or • Trailer hitches, wiring harnesses and
workmanship during the warranty period, accessories.
as well as any component damaged by the
defective accessories. Peace of Mind
Ford Custom Accessories are available for
• Back-up alarm.
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace • Bumper protector.
any properly authorized dealer-installed • Car cover*.
Ford Original Accessory found to be
• Cargo area protector.
defective in factory-supplied materials or
workmanship during the warranty period, • Cargo security shade.
as well as any component damaged by the • Hood deflector.
defective accessories. • Locking fuel plug.
Ford Motor Company will warrant your • Park assist sensors.
Ford accessory through the warranty that
provides the greatest benefit: • Remote start.
• 24 months, unlimited mileage. • Roadside assistance kit*.
• The remainder of your new vehicle • Vehicle security system.
limited warranty. • Wheel locks.
Contact an authorized dealer for details
and a copy of the warranty.

Exterior Style
• Keyless entry.
• Side window deflectors.

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 Accessories

*Ford Licensed Accessory. The accessory • Mobile communications systems may

manufacturer designs, develops and harm the operation of your vehicle,
therefore warrants Ford Licensed particularly if their manufacturer did
Accessories, and does not design or test not design them specifically for
these accessories to Ford Motor Company automotive use.
engineering requirements. Contact an • If you or an authorized Ford dealer add
authorized Ford dealer for the accessory any non-Ford electrical or electronic
manufacturer's limited warranty details accessories or components to your
and request a copy of the Ford Licensed vehicle, you may adversely affect
Accessories product limited warranty from battery performance and durability. In
the accessory manufacturer. addition, you may also adversely affect
For maximum vehicle performance, keep the performance of other electrical
the following information in mind when systems in the vehicle.
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.

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 Ford Protect

PROTECT YOURSELF FROM THE RISING That means you get:

COST OF VEHICLE REPAIRS WITH A FORD • Reliable, quality service at any Ford or
PROTECT EXTENDED SERVICE PLAN. Lincoln dealership.
Ford Protect Extended Service • Repairs performed by factory trained
Plans (U.S. Only) technicians, using genuine parts.

Ford Protect means peace of mind. It’s the Rental Car Reimbursement
extended service plan backed by Ford
Motor Company, and provides more 1st day Rental Benefit
protection beyond the New Vehicle Limited If you bring your car into your dealer for
Warranty coverage. When you visit your service, we’ll give you a loaner to use for
Ford Dealer, Insist on genuine Ford Protect the day.
extended service plans!
Extended Rental Benefits
Ford Protect Can Quickly Pay for Itself
If your vehicle is kept overnight for covered
One trip to the Service Center could easily repairs, you are eligible for rental car
exceed the price of your Ford Protect coverage, including bumper to bumper
Extended Service Plan. With Ford Protect warranty repairs, and Field Service Actions.
you minimize your risk for unexpected
repair bills and rising repair costs. Roadside Assistance

Up to 1,000+ Covered Vehicle Exclusive 24/7 roadside assistance,

Components including:

There are four mechanical Ford Protect • Towing, flat-tire change and battery
with different levels of coverage. Ask your jump starts.
authorized dealer for details. • Out of fuel and lock-out assistance.
1. PremiumCARE - Our most • Travel expense reimbursement for
comprehensive coverage. With over lodging, meals and rental car.
1,000 covered components, this plan • Assistance for taxi, shuttle, rental car
is so complete it’s probably easier to coverage or other transportation.
list what’s not covered.
2. ExtraCARE - Covers 113 components, Transferable Coverage
and includes many high-tech items. If you sell your vehicle before your Ford
3. BaseCARE - Covers 84 components. Protect plan coverage expires, you can
transfer any remaining coverage to the new
4. PowertrainCARE - Covers 29 critical
owner. Which should give you and your
components.
potential buyer a little more peace of mind.
Ford Protect Extended Service Plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.

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 Ford Protect

Less Cost to Properly Maintain Your Ford Protect (CANADA ONLY)

Vehicle
You can get more protection for your
Ford Protect also offers a Premium vehicle by purchasing a Ford Extended
Maintenance Plan that covers all Service Plan. Ford Extended Service Plan
scheduled maintenance, and selected is the only service contract backed by Ford
wear items. The coverage is prepaid, so Motor Company of Canada, Limited.
you never have to worry about the cost of Depending on the plan you purchase, Ford
your vehicle’s maintenance. Extended Service Plan provides benefits
Covered maintenance includes: such as:
• Windshield wiper blades. • Rental reimbursement.
• Spark plugs. • Coverage for certain maintenance and
wear items.
• The clutch disc.
• Protection against repair costs after
• Brake pads and linings.
your New Vehicle Limited Warranty
• Shock absorbers. Coverage expires.
• Struts. • Roadside Assistance benefits.
• Engine Belts. There are several Ford Extended Service
• Engine coolant hoses, clamps and Plans available in various time, distance
o-rings. and deductible combinations. Each plan
• Diesel exhaust fluid replenishment. is tailored to fit your own driving needs,
including reimbursement for towing and
Interest Free Finance Options rental. When you purchase Ford Extended
Service Plan, you receive added
Just a 10% down payment will provide you peace-of-mind protection throughout
with an affordable, no interest, no fee Canada, the United States and Mexico,
payment program allowing you all the provided by a network of participating
security and benefits Ford Extended authorized Ford Motor Company dealers.
Service Plan has to offer while paying over
time. You are pre-approved with no credit Note: Repairs performed outside of
check or hassles. To learn more, call our Canada, the United States and Mexico are
Ford Protect Extended Service Plan not eligible for Ford Extended Service Plan
specialists at 800-367-3377. coverage.

Ford Protect Extended Service Plan This information is subject to change. For
P.O. Box 321067 more information, visit your local Ford of
Detroit, MI 48232 Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.

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 Scheduled Maintenance

GENERAL MAINTENANCE Genuine Ford and Motorcraft®

Replacement Parts
INFORMATION
Dealerships stock Ford, Motorcraft and
Why Maintain Your Vehicle? Ford-authorized branded re-manufactured
replacement parts. These parts meet or
Carefully following the maintenance exceed our specifications. Parts installed
schedule helps protect against major repair at your dealership carry a nationwide
expenses resulting from neglect or 24-month or unlimited mile (kilometer)
inadequate maintenance and may help to parts and labor limited warranty.
increase the value of your vehicle when
you sell or trade it. Keep all receipts for If you do not use Ford authorized parts they
completed maintenance with your vehicle. may not meet our specifications and
depending on the part, it could affect
We have established regular maintenance emissions compliance.
intervals for your vehicle based upon
rigorous testing. It is important that you Convenience
have your vehicle serviced at the proper
times. These intervals serve two purposes; Many dealerships have extended evening
one is to maintain the reliability of your and Saturday hours to make your service
vehicle and the second is to keep your cost visit more convenient and they offer one
of owning your vehicle down. stop shopping. They can perform any
services that are required on your vehicle,
It is your responsibility to have all from general maintenance to collision
scheduled maintenance performed and to repairs.
make sure that the materials used meet
the specifications identified in this owner's Note: Not all dealers have extended hours
manual. See Capacities and or body shops. Please contact your dealer
Specifications (page 304). for details.
Failure to perform scheduled maintenance Protecting Your Investment
invalidates warranty coverage on parts
affected by the lack of maintenance. Maintenance is an investment that pays
dividends in the form of improved
Why Maintain Your Vehicle at Your reliability, durability and resale value. To
Dealership? maintain the proper performance of your
vehicle and its emission control systems,
Factory-Trained Technicians make sure you have scheduled
maintenance performed at the designated
Service technicians participate in extensive
intervals.
factory-sponsored certification training to
help them become experts on the Your vehicle is equipped with the
operation of your vehicle. Ask your Intelligent Oil-Life Monitor system, which
dealership about the training and displays a message in the information
certification their technicians have display at the proper oil change interval.
received. This interval may be up to one year or
10000 miles (16000 kilometers).

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 Scheduled Maintenance

When the oil change message appears in Additives and Chemicals

the information display, it is time for an oil
change. Make sure you perform the oil This owner's manual and the Ford
change within two weeks or 500 miles Workshop Manual list the recommended
(800 kilometers) of the message additives and chemicals for your vehicle.
appearing. Make sure you reset the We do not recommend using chemicals or
Intelligent Oil-Life Monitor after each oil additives not approved by us as part of
change. See Oil Change Indicator Reset your vehicle’s normal maintenance. Please
(page 246). consult your warranty information.
If your information display resets Oils, Fluids and Flushing
prematurely or becomes inoperative, you
should perform the oil change interval at In many cases, fluid discoloration is a
six months or 5000 miles (8000 normal operating characteristic and, by
kilometers) from your last oil change. itself, does not necessarily indicate a
Never exceed one year or 10000 miles concern or that the fluid needs to be
(16000 kilometers) between oil change changed. However, a qualified expert, such
intervals. as the factory-trained technicians at your
dealership, should inspect discolored fluids
Your vehicle is very sophisticated and built that also show signs of overheating or
with multiple, complex, performance foreign material contamination
systems. Every manufacturer develops immediately.
these systems using different
specifications and performance features. Make sure to change your vehicle’s oils and
That is why it is important to rely upon your fluids at the specified intervals or in
dealership to properly diagnose and repair conjunction with a repair. Flushing is a
your vehicle. viable way to change fluid for many vehicle
sub-systems during scheduled
Ford Motor Company has recommended maintenance. It is critical that systems are
maintenance intervals for various parts flushed only with new fluid that is the same
and component systems based upon as that required to fill and operate the
engineering testing. Ford Motor Company system or using a Ford-approved flushing
relies upon this testing to determine the chemical.
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at Owner Checks and Services
the lowest overall cost to you and
recommends against maintenance Make sure you perform the following basic
schedules that deviate from the scheduled maintenance checks and inspections every
maintenance information. month or at six-month intervals.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.

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 Scheduled Maintenance

Check every month

Engine oil level.

Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.

Check every six months

Battery connections. Clean if necessary.

Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.

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 Scheduled Maintenance

Multi-Point inspection

Accessory drive belt(s) Hazard warning system operation

Battery performance Horn operation
Engine air filter Radiator, cooler, heater and air conditioning
hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
*
Fluid levels ; fill if necessary Tires (including spare) for wear and proper
**
pressure
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*
Brake, coolant recovery reservoir, automatic transmission and window washer
**
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.

Be sure to ask your dealership service This means you do not have to remember
advisor or technician about the multi-point to change the oil on a mileage-based
vehicle inspection. It is a comprehensive schedule. Your vehicle lets you know when
way to perform a thorough inspection of an oil change is due by displaying a
your vehicle. Your checklist gives you message in the information display.
immediate feedback on the overall The following table provides examples of
condition of your vehicle. vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
NORMAL SCHEDULED and generally decrease with severity of
MAINTENANCE use.

Intelligent Oil-Life Monitor

Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.

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 Scheduled Maintenance

When to expect the message prompting you to change your oil

Interval Vehicle use and example

Normal

7500-10000 miles Normal commuting with highway driving

(12000-16000 km) No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe

5000-7499 miles Moderate to heavy load or towing

(8000-11999 km) Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing
Extreme hot or cold operation

Normal Maintenance Intervals

*
At every oil change interval as indicated by the information display
**
Change engine oil and filter.
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints.
Inspect the half-shaft boots.

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 Scheduled Maintenance

*
At every oil change interval as indicated by the information display

Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
*
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
**
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.

1
Other maintenance items

Every 30000 miles (48000

Replace engine air filter.
km)
At 100000 miles (160000 2
km) Change engine coolant.

Replace spark plugs.

Every 100000 miles
(160000 km) 3
Inspect accessory drive belt(s).
Change automatic transmission fluid.
Change front axle fluid (Four-wheel drive vehicles).
Every 150000 miles
Change rear axle fluid.
(240000 km)
Change transfer case fluid (Four-wheel drive vehicles).
Replace accessory drive belt(s).
1
Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2
Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3
After initial inspection, inspect every other oil change until replaced.

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 Scheduled Maintenance

SPECIAL OPERATING Perform the services shown in the

following tables when specified or within
CONDITIONS SCHEDULED 3,000 mi (4,800 km) of the message
MAINTENANCE appearing in the information display
prompting you to change your oil.
If you operate your vehicle primarily in any • Example 1: The message comes on at
of the following conditions, you need to 28,751 mi (46,270 km). Perform the
perform extra maintenance, as indicated. 30,000 mi (48,000 km) automatic
If you operate your vehicle occasionally transmission fluid replacement.
under any of these conditions, it is not
necessary to perform the extra • Example 2: The message has not
maintenance. For specific come on, but the odometer reads
recommendations, see your dealership 30,000 mi (48,000 km) (for example,
service advisor or technician. the Intelligent Oil-Life Monitor was
reset at 25,000 mi (40,000 km)).
Perform the engine air filter
replacement.

Towing a trailer or using a car-top carrier

As required Change engine oil and filter as indicated by the information

display and perform services listed in the Normal Sched-
uled Maintenance chart.
Inspect frequently, service Inspect and lubricate U-joints (if equipped with grease
as required fittings).
See axle maintenance items under Exceptions.
Every 60,000 mi Change transfer case fluid (Four-wheel drive vehicles).
(96,000 km)
Replace spark plugs.

Extensive idling or low-speed driving for long distances, as in heavy commercial use

As required Change engine oil and filter as indicated by the information

display and perform services listed in the Normal Sched-
uled Maintenance chart.
Inspect frequently, service Replace engine air filter.
as required
Every 60,000 mi Change transfer case fluid (Four-wheel drive vehicles).
(96,000 km)
Replace spark plugs.

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 Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Inspect frequently, service Replace engine air filter.

as required
Every 5,000 mi (8,000 km) Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread
depth.
Every 5,000 mi (8,000 km) Change engine oil and filter.*
or six months
Every 60,000 mi Change transfer case fluid (Four-wheel drive vehicles).
(96,000 km)
*
Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.

Off-road operation

Inspect frequently, service Inspect steering linkage, ball joints and U-joints. Lubricate
as required if equipped with grease fittings.
Replace engine air filter.
Every 5,000 mi (8,000 km) Change engine oil and filter.*
or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread
depth.
Every 30,000 mi Replace front wheel bearing grease and grease seals if
(48,000 km) non-sealed bearings are used (Two-wheel drive vehicles).
Every 60,000 mi Change transfer case fluid (Four-wheel drive vehicles).
(96,000 km)
*
Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.

Exceptions
There are several exceptions to the Normal
Schedule.

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 Scheduled Maintenance

Axle and Transfer Case Maintenance California Fuel Filter Replacement

Axle(s) and transfer case (four-wheel drive If you register your vehicle in California, the
vehicles) fluid changes or level checks are California Air Resources Board has
not required unless a leak is suspected or determined that the failure to perform this
the assembly has been submerged in maintenance item does not nullify the
water. During long periods of trailer towing emission warranty or limit recall liability
with outside temperatures above 70°F before the completion of your vehicle's
(21°C) or at wide-open throttle for long useful life. Ford Motor Company, however,
periods above 45 mph (72 km/h), change urges you to have all recommended
the rear axle fluid every 30,000 mi maintenance services performed at the
(48,000 km) or three months, whichever specified intervals and to record all vehicle
comes first, if the rear axle is filled with service.
non-synthetic fluid. This interval can be
waived and the 150,000 mi (240,000km) Hot Climate Oil Change Intervals
service interval can continue if the rear axle
Vehicles operating in the Middle East,
is filled with 75W85 synthetic gear fluid
North Africa, Sub-Saharan Africa or
meeting Ford specification
locations with similar climates using an
WSS-M2C942-A, part number
American Petroleum Institute (API)
XY-75W85-QL, or equivalent. Add friction
Certified for Gasoline Engines (Certification
modifier XL-3 (EST-M2C118-A) or
mark) oil of SM or SN quality, the normal
equivalent for complete refill of
oil change interval is 3,000 mi (4,800 km).
Traction-Lok rear axles.
If the available API SM or SN oils are not
available, then the oil change interval is
1,800 mi (2,900 km).
Engine Air Filter Replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.

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SCHEDULED MAINTENANCE RECORD

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Appendices

END USER LICENSE Description of Other Rights and

Limitations
AGREEMENT
• Speech Recognition: If the
VEHICLE SOFTWARE END USER SOFTWARE includes speech
LICENSE AGREEMENT (EULA) recognition component(s), you should
understand that speech recognition is
• You (“You” or “Your” as applicable) an inherently statistical process and
have acquired a vehicle having several that recognition errors are inherent in
devices, including SYNC ® and various the process. Neither FORD MOTOR
control modules, ("DEVICES") that COMPANY nor its suppliers shall be
include software licensed or owned by liable for any damages arising out of
Ford Motor Company and its affiliates errors in the speech recognition
("FORD MOTOR COMPANY"). Those process. It is your responsibility to
software products of FORD MOTOR monitor any speech recognition
COMPANY origin, as well as associated functions included in the system.
media, printed materials, and "online"
or electronic documentation • Limitations on Reverse Engineering,
("SOFTWARE") are protected by Decompilation and Disassembly:
international intellectual property laws You may not reverse engineer,
and treaties. The SOFTWARE is decompile, translate, disassemble or
licensed, not sold. All rights reserved. attempt to discover any source code
or underlying ideas or algorithms of the
• The SOFTWARE may interface with SOFTWARE nor permit others to
and/or communicate with, or may be reverse engineer, decompile or
later upgraded to interface with and/or disassemble the SOFTWARE, except
communicate with additional software and only to the extent that such activity
and/or systems provided by FORD is expressly permitted by applicable
MOTOR COMPANY. law notwithstanding this limitation or
IF YOU DO NOT AGREE TO THIS END to the extent as may be permitted by
USER LICENSE AGREEMENT ("EULA") the licensing terms governing use of
DO NOT USE THE DEVICES OR COPY any open source components included
THE SOFTWARE. ANY USE OF THE with the SOFTWARE.
SOFTWARE, INCLUDING BUT NOT • Limitations on Distributing,
LIMITED TO USE ON THE DEVICES, Copying, Modifying and Creating
WILL CONSTITUTE YOUR AGREEMENT Derivative Works: You may not
TO THIS EULA (OR RATIFICATION OF distribute, copy, make modifications
ANY PREVIOUS CONSENT). to or create derivative works based on
GRANT OF SOFTWARE LICENSE: This the SOFTWARE, except and only to the
EULA grants you the following license: extent that such activity is expressly
permitted by applicable law
• You may use the SOFTWARE as notwithstanding this limitation or to
installed on the DEVICES and as the extent as may be permitted by the
otherwise interfacing with systems licensing terms governing use of any
and/or services provide by or through open source components included with
FORD MOTOR COMPANY or its third the SOFTWARE.
party software and service providers.

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 Appendices

• Single EULA: The end user • Additional Software/Services: The

documentation for the DEVICES and SOFTWARE may permit FORD MOTOR
related systems and services may COMPANY, third party software and
contain multiple EULAs, such as service suppliers, its affiliates and/or
multiple translations and/or multiple its designated agent to provide or make
media versions (e.g., in the user available to you SOFTWARE updates,
documentation and in the software). supplements, add-on components, or
Even if you receive multiple EULAs, you Internet-based services components
are licensed to use only one (1) copy of of the SOFTWARE after the date you
the SOFTWARE. obtain your initial copy of the
• SOFTWARE Transfer: You may SOFTWARE ("Supplemental
permanently transfer your rights under Components".) SOFTWARE updates
this EULA only as part of a sale or may cause you to incur additional
transfer of the DEVICES, provided you charges from your wireless service
retain no copies, you transfer all of the provider. If FORD MOTOR COMPANY
SOFTWARE (including all component or third party software and services
parts, the media and printed materials, suppliers provide or make available to
any upgrades, and, if applicable, the you Supplemental Components and
Certificate(s) of Authenticity), and the no other EULA terms are provided
recipient agrees to the terms of this along with the Supplemental
EULA. If the SOFTWARE is an upgrade, Components, then the terms of this
any transfer must include all prior EULA shall apply. FORD MOTOR
versions of the SOFTWARE. COMPANY, its affiliates and/or its
designated agent reserve the right to
• Termination: Without prejudice to any discontinue without liability any
other rights, FORD MOTOR COMPANY Internet-based services provided to
may terminate this EULA if you fail to you or made available to you through
comply with the terms and conditions the use of the SOFTWARE.
of this EULA.
• Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.

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 Appendices

• Links to Third Party Sites: The INTELLECTUAL PROPERTY RIGHTS:

SOFTWARE may provide you with the All title and intellectual property rights in
ability to link to third party sites. The and to the SOFTWARE (including but not
third party sites are not under the limited to any images, photographs,
control of FORD MOTOR COMPANY, animations, video, audio, music, text and
its affiliates and/or its designated "applets" incorporated into the
agent. Neither FORD MOTOR SOFTWARE), the accompanying printed
COMPANY nor its affiliates nor its materials, and any copies of the
designated agent are responsible for SOFTWARE, are owned by FORD MOTOR
(I) the contents of any third party sites, COMPANY, or its affiliates or suppliers. The
any links contained in third party sites, SOFTWARE is licensed, not sold. You may
or any changes or updates to third not copy the printed materials
party sites, or (ii) webcasting or any accompanying the SOFTWARE. All title
other form of transmission received and intellectual property rights in and to
from any third party sites. If the the content which may be accessed
SOFTWARE provides links to third through use of the SOFTWARE is the
party sites, those links are provided to property of the respective content owner
you only as a convenience, and the and may be protected by applicable
inclusion of any link does not imply an copyright or other intellectual property
endorsement of the third party site by laws and treaties. This EULA grants you no
FORD MOTOR COMPANY, its affiliates rights to use such content outside its
and/or its designated agent. intended use. All rights not specifically
• Obligation to Drive Responsibly: granted under this EULA are reserved by
You recognize your obligation to drive FORD MOTOR COMPANY, its affiliates,
responsibly and keep attention on the and third party software and service
road. You will read and abide with the providers and suppliers. Use of any on-line
DEVICES operating instructions services which may be accessed through
particularly as they pertain to safety the SOFTWARE may be governed by the
and you agree to assume any risk respective terms of use relating to such
associated with the use of the services. If this SOFTWARE contains
DEVICES. documentation that is provided only in
electronic form, you may print one copy of
UPGRADES AND RECOVERY MEDIA: such electronic documentation.
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the EXPORT RESTRICTIONS: You
DEVICES on media such as a ROM chip, acknowledge that the SOFTWARE is
CD ROM disk(s) or via web download or subject to U.S. and European Union export
other means, and is labeled "For Upgrade jurisdiction. You agree to comply with all
Purposes Only" or "For Recovery Purposes applicable international and national laws
Only" you may install one (1) copy of such that apply to the SOFTWARE, including
SOFTWARE onto the DEVICES as a the U.S. Export Administration Regulations,
replacement copy for the existing as well as end-user, end-use and
SOFTWARE, and use it in accordance with destination restrictions issued by U.S. and
this EULA, including any additional EULA other governments.
terms accompanying the upgrade
SOFTWARE.

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 Appendices

TRADEMARKS: This EULA does not grant General Operation

you any rights in connection with any • Voice Command Control: Certain
trademarks or service marks of FORD functions within the SYNC® system
MOTOR COMPANY, its affiliates, and third may be accomplished using voice
party software and service providers. commands. Using voice commands
PRODUCT SUPPORT: Please refer to while driving helps you to operate the
FORD MOTOR COMPANY instructions system without removing your hands
provided in the documentation for the from the wheel or eyes from the road.
DEVICES product support, such as the • Prolonged Views of Screen: Do not
vehicle owner guide. access any function requiring a
Should you have any questions concerning prolonged view of the screen while you
this EULA, or if you desire to contact FORD are driving. Pull over in a safe and legal
MOTOR COMPANY for any other reason, manner before attempting to access a
please refer to the address provided in the function of the system requiring
documentation for the DEVICES. prolonged attention.
No Liability for Certain Damages: • Volume Setting: Do not raise the
EXCEPT AS PROHIBITED BY LAW, FORD volume excessively. Keep the volume
MOTOR COMPANY, ANY THIRD PARTY at a level where you can still hear
SOFTWARE OR SERVICES SUPPLIERS, outside traffic and emergency signals
AND THEIR AFFILIATES SHALL HAVE NO while driving. Driving while unable to
LIABILITY FOR ANY INDIRECT, SPECIAL, hear these sounds could cause an
CONSEQUENTIAL OR INCIDENTAL accident.
DAMAGES ARISING FROM OR IN • Navigation Features: Any navigation
CONNECTION WITH THE USE OR features included in the system are
PERFORMANCE OF THE SOFTWARE. THIS intended to provide turn by turn
LIMITATION SHALL APPLY EVEN IF ANY instructions to get you to a desired
REMEDY FAILS OF ITS ESSENTIAL destination. Please make certain all
PURPOSE. THERE ARE NO WARRANTIES persons using this system carefully
OTHER THAN THOSE THAT MAY BE read and follow instructions and safety
EXPRESSLY PROVIDED FOR YOUR NEW information fully.
VEHICLE. • Distraction Hazard: Any navigation
features may require manual
SYNC® Automotive Important Safety (non-verbal) setup. Attempting to
Information Read and follow perform such set-up or insert data
instructions: while driving can distract your attention
• Before using your SYNC® system, read and could cause an accident or other
and follow all instructions and safety serious injury. Stop the vehicle in a safe
information provided in this end user and legal manner before attempting
manual ("Owner Guide".) Not these operations.
following precautions found in the • Let Your Judgment Prevail: Any
Owner Guide can lead to an accident navigation features are provided only
or other serious injuries. as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a

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 Appendices

substitute for your personal judgment. Your Responsibilities and Assumptions of

Any route suggestions made by this Risk
system should never replace any local • You agree to each of the following:(a)
traffic regulations or your personal Any use of the SOFTWARE while
judgment or knowledge of safe driving driving an automobile or other vehicle
practices. in violation of applicable law or
• Route Safety: Do not follow the route otherwise driving in an unsafe manner
suggestions if doing so would result in presents a significant risk of distracted
an unsafe or illegal maneuver, if you driving and should not be attempted
would be placed in an unsafe situation, under any circumstances;(b) Use of
or if you would be directed into an area the SOFTWARE at excessive volume
that you consider unsafe. The driver is poses a significant risk of hearing
ultimately responsible for the safe damage and should not be attempted
operation of the vehicle and therefore, under any circumstances;(c) The
must evaluate whether it is safe to SOFTWARE may not be compatible
follow the suggested directions. with new or different versions of an
• Potential Map Inaccuracy: Maps operating system, third party software,
used by this system may be inaccurate or third party services, and the
because of changes in roads, traffic SOFTWARE may potentially cause a
controls or driving conditions. Always critical failure of an operating system,
use good judgment and common sense third party software, or third party
when following the suggested routes. service.(d) Any third party service
accessed by or third party software
• Emergency Services: Do not rely on used with the SOFTWARE (I) may
any navigation features included in the charge an additional fee for access, (ii)
system to route you to emergency may not work correctly, on an
services. Ask local authorities or an uninterrupted basis, or error free, (iii)
emergency services operator for these may change streaming formats or
locations. Not all emergency services discontinue operation, (iv) may contain
such as police, fire stations, hospitals adult, profane or offensive content; and
and clinics are likely to be contained in (v) may contain inaccurate, false or
the map database for such navigation misleading traffic, weather, financial
features. or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
• When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.

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 Appendices

Disclaimer of Warranty CREATE A WARRANTY. SHOULD THE

SOFTWARE, THIRD PARTY SOFTWARE,
YOU EXPRESSLY ACKNOWLEDGE AND OR THIRD-PARTY SERVICES PROVE
AGREE THAT USE OF THE DEVICES AND DEFECTIVE, YOU ASSUME THE ENTIRE
SOFTWARE IS AT YOUR SOLE RISK AND COST OF ALL NECESSARY SERVICING,
THAT THE ENTIRE RISK AS TO REPAIR OR CORRECTION. SOME
SATISFACTORY QUALITY, JURISDICTIONS DO NOT ALLOW THE
PERFORMANCE, COMPATIBILITY, DISCLAIMER OF IMPLIED WARRANTIES
ACCURACY AND EFFORT IS WITH YOU. OR LIMITATIONS ON APPLICABLE
TO THE MAXIMUM EXTENT PERMITTED STATUTORY RIGHTS OF A CONSUMER,
BY APPLICABLE LAW, THE SOFTWARE SO THE ABOVE DISCLAIMER MAY NOT
AND ANY THIRD PARTY SOFTWARE OR FULLY APPLY TO YOU. THE SOLE
THIRD-PARTY SERVICES ARE PROVIDED WARRANTY PROVIDED BY FORD MOTOR
"AS IS" AND “AS AVAILABLE”, WITH ALL COMPANY SHALL BE FOUND IN THE
FAULTS AND WITHOUT WARRANTY OF WARRANTY INFORMATION INCLUDING
ANY KIND, AND FORD MOTOR COMPANY WITH YOUR OWNER GUIDE. TO THE
HEREBY DISCLAIMS ALL WARRANTIES EXTENT THAT THERE IS ANY CONFLICT
AND CONDITIONS WITH RESPECT TO BETWEEN THE TERMS OF THIS SECTION
THE SOFTWARE, THIRD PARTY AND THE WARRANTY BOOKLET, THE
SOFTWARE, AND THIRD-PARTY WARRANTY BOOKLET SHALL CONTROL.
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT Applicable Law, Venue, Jurisdiction
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF • The laws of the State of Michigan
MERCHANTABILITY, OF SATISFACTORY govern this EULA and Your use of the
QUALITY, OF FITNESS FOR AN SOFTWARE. Your use of the
ARTICULAR PURPOSE, OF ACCURACY, SOFTWARE may also be subject to
OF QUIET ENJOYMENT, AND other local, state, national, or
NON-INFRINGEMENT OF THIRD-PARTY international laws. Any litigation arising
RIGHTS. FORD MOTOR COMPANY DOES out of or related to this EULA shall be
NOT WARRANT (a) AGAINST brought and maintained exclusively in
INTERFERENCE WITH YOUR ENJOYMENT a court of the State of Michigan
OF THE SOFTWARE, THIRD PARTY located in Wayne County or in the
SOFTWARE, OR THIRD-PARTY SERVICES, United States District Court for the
(b) THAT THE SOFTWARE, THIRD PARTY Eastern District of Michigan. You hereby
SOFTWARE, OR THIRD-PARTY SERVICES consent to submit to the personal
WILL MEET YOUR REQUIREMENTS, (c) jurisdiction of a court in the State of
THAT THE OPERATION OF THE Michigan located in Wayne County and
SOFTWARE, THIRD PARTY SOFTWARE, the United States District Court for the
OR THIRD-PARTY SERVICES WILL BE Eastern District of Michigan for any
UNINTERRUPTED OR ERROR-FREE, (d) dispute arising out of or relating to this
OR THAT DEFECTS IN THE SOFTWARE, EULA.
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL

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 Appendices

Binding Arbitration and Class Action the right to litigate (or participate in as a
Waiver party or class member) all disputes in court
before a judge or jury. Instead, all disputes
(a) Application. This Section applies to will be resolved before a neutral arbitrator,
any dispute EXCEPT IT DOES NOT whose decision will be final except for a
INCLUDE A DISPUTE RELATING TO limited right of appeal under the Federal
COPYRIGHT INFRINGEMENT, OR TO THE Arbitration Act. Any court with jurisdiction
ENFORCEMENT OR VALIDITY OF YOUR, over the parties may enforce the
FORD MOTOR COMPANY, OR ANY OF arbitrator’s award.
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS. (e) Class action waiver. Any proceedings
Dispute means any dispute, action, or other to resolve or litigate any dispute in any
controversy between You and FORD forum will be conducted solely on an
MOTOR COMPANY, other than the individual basis. Neither you nor FORD
exceptions listed above, concerning the MOTOR COMPANY, will seek to have any
SOFTWARE (including its price) or this dispute heard as a class action, as a private
EULA, whether in contract, warranty, tort, attorney general action, or in any other
statute, regulation, ordinance, or any other proceeding in which any party acts or
legal or equitable basis. proposes to act in a representative
capacity. No arbitration or proceeding will
(b) Notice of Dispute. In the event of a be combined with another without the
Dispute, You or FORD MOTOR COMPANY prior written consent of all parties to all
must give the other a “Notice of Dispute”, affected arbitrations or proceedings.
which is a written statement of the name,
address, and contact information of the (f) Arbitration procedure. Any
party giving it, the facts giving rise to the arbitration will be conducted by the
dispute, and the relief requested. You and American Arbitration Association (the
FORD MOTOR COMPANY will attempt to “AAA”), under its Commercial Arbitration
resolve any dispute through informal Rules. If You are an individual and use the
negotiation within 60 days from the date SOFTWARE for personal or vehicle use, or
the Notice of Dispute is sent. After 60 days, if the value of the dispute is $75,000 or
You or FORD MOTOR COMPANY may less whether or not You are an individual
commence arbitration. or how You use the SOFTWARE, the AAA
Supplementary Procedures for
(c) Small claims court. You may also Consumer-Related Disputes will also
litigate any dispute in small claims court apply. To commence arbitration, submit a
in your county of residence or FORD Commercial Arbitration Rules Demand for
MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may
business, if the dispute meets all request a telephonic or in-person hearing
requirements to be heard in the small by following the AAA rules. In a dispute
claims court. You may litigate in small involving $10,000 or less, any hearing will
claims court whether or not You be telephonic unless the arbitrator finds
negotiated informally first. good cause to hold an in-person hearing
(d) Binding arbitration. If You and FORD instead. For more information, see adr.org
MOTOR COMPANY, do not resolve any or call 1-800-778-7879. You agree to
dispute by informal negotiation or in small commence arbitration only in your county
claims court, any other effort to resolve of residence or FORD MOTOR COMPANY’S
the dispute will be conducted exclusively principal place of business. The arbitrator
by binding arbitration. You are giving up

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 Appendices

may award the same damages to You filing, AAA, and arbitrator’s fees and
individually as a court could. The arbitrator expenses. It will not seek its attorney’s
may award declaratory or injunctive relief fees or expenses from you in any
only to You individually, and only to the arbitration. Fees and expenses are not
extent required to satisfy Your individual counted in determining how much a
claim. dispute involves.
(g) Arbitration fees and incentives. (h) Claims or disputes must be filed
• I. Disputes involving $75,000 or less. within one year. To the extent permitted
FORD MOTOR COMPANY will by law, any claim or dispute under this
promptly reimburse your filing fees and EULA to which this Section applies must
pay the AAA’s and arbitrator’s fees and be filed within one year in small claims
expenses. If you reject FORD MOTOR court (Section c) or in arbitration (Section
COMPANY’S last written settlement d). The one-year period begins when the
offer made before the arbitrator was claim or dispute first could be filed. If such
appointed (“last written offer”), your a claim or dispute is not filed within one
dispute goes all the way to an year, it is permanently barred.
arbitrator’s decision (called an (I) Severability. If the class action waiver
“award”), and the arbitrator awards (Section e) is found to be illegal or
you more than the last written offer, unenforceable as to all or some parts of a
FORD MOTOR COMPANY will give you dispute, then that portion of Section e will
three incentives: (1) pay the greater of not apply to those parts. Instead, those
the award or $1,000; (2) pay twice your parts will be severed and proceed in a court
reasonable attorney’s fees, if any; and of law, with the remaining parts proceeding
(3) reimburse any expenses (including in arbitration. If any other provision of that
expert witness fees and costs) that portion Section e is found to be illegal or
your attorney reasonably accrues for unenforceable, that provision will be
investigating, preparing, and pursuing severed with the remainder of Section e
your claim in arbitration. The arbitrator remaining in full force and effect.
will determine the amounts.
Telenav Software End User License
• ii. Disputes involving more than
Agreement
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s Please read these terms and conditions
and arbitrator’s fees and expenses. carefully before you use the TeleNav
• iii. Disputes involving any amount. In Software. Your use of the TeleNav
any arbitration you commence, FORD Software indicates that you accept these
MOTOR COMPANY will seek its AAA terms and conditions. If you do not accept
or arbitrator’s fees and expenses, or these terms and conditions, do not break
Your filing fees it reimbursed, only if the the seal of the package, launch, or
arbitrator finds the arbitration frivolous otherwise use the TeleNav Software.
or brought for an improper purpose. In TeleNav may revise this Agreement and
any arbitration FORD MOTOR the privacy policy at any time, with or
COMPANY commences, it will pay all without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.

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 Appendices

1. Safe and Lawful Use 2. Account Information

You acknowledge that devoting attention You agree: (a) when registering the
to the TeleNav Software may pose a risk TeleNav Software, to provide TeleNav with
of injury or death to you and others in true, accurate, current, and complete
situations that otherwise require your information about yourself, and (b) to
undivided attention, and you therefore inform TeleNav promptly of any changes
agree to comply with the following when to such information, and to keep it true,
using the TeleNav Software: accurate, current and complete.
(a) observe all traffic laws and otherwise 3. Software License
drive safely;
• Subject to your compliance with the
(b) use your own personal judgment while
terms of this Agreement, TeleNav
driving. If you feel that a route suggested
hereby grants to you a personal,
by the TeleNav Software instructs you to
non-exclusive, non-transferable license
perform an unsafe or illegal maneuver,
(except as expressly permitted below
places you in an unsafe situation, or directs
in connection with your permanent
you into an area that you consider to be
transfer of the TeleNav Software
unsafe, do not follow such instructions;
license), without the right to
(c) do not input destinations, or otherwise sublicense, to use the TeleNav
manipulate the TeleNav Software, unless Software (in object code form only) in
your vehicle is stationary and parked; order to access and use the TeleNav
(d) do not use the TeleNav Software for Software. This license shall terminate
any illegal, unauthorized, unintended, upon any termination or expiration of
unsafe, hazardous, or unlawful purposes, this Agreement. You agree that you will
or in any manner inconsistent with this use the TeleNav Software only for your
Agreement; personal business or leisure purposes,
and not to provide commercial
(e) arrange all GPS and wireless devices navigation services to other parties.
and cables necessary for use of the
TeleNav Software in a secure manner in 3.1 License Limitations
your vehicle so that they will not interfere
• (a) reverse engineer, decompile,
with your driving and will not prevent the disassemble, translate, modify, alter
operation of any safety device (such as an or otherwise change the TeleNav
airbag). Software or any part thereof; (b)
You agree to indemnify and hold TeleNav attempt to derive the source code,
harmless against all claims resulting from audio library or structure of the
any dangerous or otherwise inappropriate TeleNav Software without the prior
use of the TeleNav Software in any moving express written consent of TeleNav;
vehicle, including as a result of your failure (c) remove from the TeleNav
to comply with the directions above. Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)

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 Appendices

distribute, sublicense or otherwise is dependent on the accuracy of

transfer the TeleNav Software to navigation, as the maps or functionality
others, except as part of your of the TeleNav Software are not
permanent transfer of the TeleNav intended to support such high risk
Software; or (e) use the TeleNav applications, especially in more remote
Software in any manner that geographical areas.
I. infringes the intellectual property or • TELENAV EXPRESSLY DISCLAIMS
proprietary rights, rights of publicity or AND EXCLUDES ALL WARRANTIES IN
privacy or other rights of any party, CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
ii. violates any law, statute, ordinance or EXPRESS OR IMPLIED, INCLUDING ALL
regulation, including but not limited to laws WARRANTIES WHICH MAY ARISE
and regulations related to spamming, FROM COURSE OF DEALING, CUSTOM
privacy, consumer and child protection, OR TRADE AND INCLUDING, BUT NOT
obscenity or defamation, or LIMITED TO, THE IMPLIED
iii. is harmful, threatening, abusive, WARRANTIES OF MERCHANTABILITY,
harassing, tortuous, defamatory, vulgar, FITNESS FOR A PARTICULAR
obscene, libelous, or otherwise PURPOSE AND NON-INFRINGEMENT
objectionable; and (f) lease, rent out, or OF THIRD PARTY RIGHTS WITH
otherwise permit unauthorized access by RESPECT TO THE TELENAV
third parties to the TeleNav Software SOFTWARE.
without advanced written permission of • Certain jurisdictions do not permit the
TeleNav. disclaimer of certain warranties, so this
limitation may not apply to you.
4. Disclaimers
• To the fullest extent permissible 5. Limitation of Liability
pursuant to applicable law, in no event • TO THE EXTENT PERMITTED UNDER
will TeleNav, its licensors and suppliers, APPLICABLE LAW, UNDER NO
or agents or employees of any of the CIRCUMSTANCES SHALL TELENAV
foregoing, be liable for any decision OR ITS LICENSORS AND SUPPLIERS
made or action taken by you or anyone BE LIABLE TO YOU OR TO ANY THIRD
else in reliance on the information PARTY FOR ANY INDIRECT,
provided by the TeleNav Software. INCIDENTAL, CONSEQUENTIAL,
TeleNav also does not warrant the SPECIAL OR EXEMPLARY DAMAGES
accuracy of the map or other data used (INCLUDING IN EACH CASE, BUT NOT
for the TeleNav Software. Such data LIMITED TO, DAMAGES FOR THE
may not always reflect reality due to, INABILITY TO USE THE EQUIPMENT
among other things, road closures, OR ACCESS DATA, LOSS OF DATA,
construction, weather, new roads and LOSS OF BUSINESS, LOSS OF
other changing conditions. You are PROFITS, BUSINESS INTERRUPTION
responsible for the entire risk arising OR THE LIKE) ARISING OUT OF THE
out of your use of the TeleNav USE OF OR INABILITY TO USE THE
Software. For example but without TELENAV SOFTWARE, EVEN IF
limitation, you agree not to rely on the TELENAV HAS BEEN ADVISED OF THE
TeleNav Software for critical POSSIBILITY OF SUCH DAMAGES.
navigation in areas where the NOTWITHSTANDING ANY DAMAGES
well-being or survival of you or others THAT YOU MIGHT INCUR FOR ANY

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 Appendices

REASON WHATSOEVER (INCLUDING, to the exclusive jurisdiction of the

WITHOUT LIMITATION, ALL DAMAGES courts of the County of Santa Clara,
REFERENCED HEREIN AND ALL California. The United Nations
DIRECT OR GENERAL DAMAGES IN Convention on Contracts for the
CONTRACT, TORT (INCLUDING International Sale of Goods shall not
NEGLIGENCE) OR OTHERWISE), THE apply.
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS 7. Assignment
SHALL BE LIMITED TO THE AMOUNT • You may not resell, assign, or transfer
ACTUALLY PAID BY YOU FOR THE this Agreement or any of your rights or
TELENAV SOFTWARE. SOME STATES obligations, except in totality, in
AND/OR JURISDICTIONS DO NOT connection with your permanent
ALLOW THE EXCLUSION OR transfer of the TeleNav Software, and
LIMITATION OF INCIDENTAL OR expressly conditioned upon the new
CONSEQUENTIAL DAMAGES, SO THE user of the TeleNav Software agreeing
ABOVE LIMITATIONS OR EXCLUSIONS to be bound by the terms and
MAY NOT APPLY TO YOU. conditions of this Agreement. Any such
6. Arbitration and Governing Law sale, assignment or transfer that is not
expressly permitted under this
• You agree that any dispute, claim or paragraph will result in immediate
controversy arising out of or relating to termination of this Agreement, without
this Agreement or the TeleNav liability to TeleNav, in which case you
Software shall be settled by and all other parties shall immediately
independent arbitration involving a cease all use of the TeleNav Software.
neutral arbitrator and administered by Notwithstanding the foregoing,
the American Arbitration Association TeleNav may assign this Agreement to
in the County of Santa Clara, California. any other party at any time without
The arbitrator shall apply the notice, provided the assignee remains
Commercial Arbitration Rules of the bound by this Agreement.
American Arbitration Association, and
the judgment upon the award rendered 8. Miscellaneous
by the arbitrator may be entered by any
8.1
court having jurisdiction. Note that
there is no judge or jury in an arbitration This Agreement constitutes the entire
proceeding and the decision of the agreement between TeleNav and you with
arbitrator shall be binding upon both respect to the subject matter hereof.
parties. You expressly agree to waive
your right to a jury trial. This Agreement 8.2
and performance hereunder will be
Except for the limited licenses expressly
governed by and construed in
granted in this Agreement, TeleNav retains
accordance with the laws of the State
all right, title and interest in and to the
of California, without giving effect to
TeleNav Software, including without
its conflict of law provisions. To the
limitation all related intellectual property
extent judicial action is necessary in
rights. No licenses or other rights which are
connection with the binding arbitration,
not expressly granted in this Agreement
both TeleNav and you agree to submit
are intended to, or shall be, granted or

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 Appendices

conferred by implication, statute, 8.6

inducement, estoppel or otherwise, and
TeleNav and its suppliers and licensors The headings in this Agreement are for
hereby reserve all of their respective rights convenience of reference only, will not be
other than the licenses explicitly granted deemed to be a part of this Agreement,
in this Agreement. and will not be referred to in connection
with the construction or interpretation of
8.3 this Agreement. As used in this Agreement,
the words "include" and "including" and
By using the TeleNav Software, you variations thereof, will not be deemed to
consent to receive from TeleNav all be terms of limitation, but rather will be
communications, including notices, deemed to be followed by the words
agreements, legally required disclosures "without limitation".
or other information in connection with the
TeleNav Software (collectively, "Notices") 9. Other Vendors Terms and Conditions
electronically. TeleNav may provide such
Notices by posting them on TeleNav's • The Telenav Software utilizes map and
Website or by downloading such Notices other data licensed to Telenav by third
to your wireless device. If you desire to party vendors for the benefit of you and
withdraw your consent to receive Notices other end users. This Agreement
electronically, you must discontinue your includes end-user terms applicable to
use of the TeleNav Software. these companies (included at the end
of this Agreement), and thus your use
8.4 of the Telenav Software is also subject
to such terms. You agree to comply
TeleNav's or your failure to require with the following additional terms and
performance of any provision shall not conditions, which are applicable to
affect that party's right to require Telenav’s third party vendor licensors::
performance at any time thereafter, nor
shall a waiver of any breach or default of 9.1 End User Terms Required by HERE
this Agreement constitute a waiver of any North America, LLC
subsequent breach or default or a waiver
of the provision itself. The data (“Data”) is provided for your
personal, internal use only and not for
8.5 resale. It is protected by copyright, and is
subject to the following terms and
If any provision herein is held conditions which are agreed to by you, on
unenforceable, then such provision will be the one hand, and Telenav (“Telenav”) and
modified to reflect the intention of the its licensors (including their licensors and
parties, and the remaining provisions of suppliers) on the other hand.
this Agreement will remain in full force and
effect. © 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.

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 Appendices

HERE holds a non-exclusive license from Restrictions. Except where you have been
the United States Postal Service® to specifically licensed to do so by Telenav,
publish and sell ZIP+4® information. and without limiting the preceding
©United States Postal Service® 2014. paragraph, you may not use this Data (a)
Prices are not established, controlled or with any products, systems, or applications
approved by the United States Postal installed or otherwise connected to or in
Service®. The following trademarks and communication with vehicles, capable of
registrations are owned by the USPS: vehicle navigation, positioning, dispatch,
United States Postal Service, USPS, and real time route guidance, fleet
ZIP+4 management or similar applications; or (b)
with or in communication with any
The Data for Mexico includes certain data positioning devices or any mobile or
from Instituto Nacional de Estadística y wireless-connected electronic or computer
Geografía. devices, including without limitation
cellular phones, palmtop and handheld
9.2 End User Terms Required by NAV2 computers, pagers, and personal digital
(Shanghai) Co., Ltd assistants or PDAs.
The data (“Data”) is provided for your Warning. The Data may contain
personal, internal use only and not for inaccurate or incomplete information due
resale. It is protected by copyright, and is to the passage of time, changing
subject to the following terms and circumstances, sources used and the
conditions which are agreed to by you, on nature of collecting comprehensive
the one hand, and NAV2 (Shanghai) Co., geographic data, any of which may lead to
Ltd (“NAV2”) and its licensors (including incorrect results.
their licensors and suppliers) on the other
hand. 20xx. All rights reserved No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
Terms and Conditions risk. Telenav and its licensors (and their
licensors and suppliers) make no
Permitted Use. You agree to use this Data guarantees, representations or warranties
together with the Telenav Software solely of any kind, express or implied, arising by
for the internal business and personal law or otherwise, including but not limited
purposes for which you were licensed, and to, content, quality, accuracy,
not for service bureau, time-sharing or completeness, effectiveness, reliability,
other similar purposes. Accordingly, but fitness for a particular purpose, usefulness,
subject to the restrictions set forth in the use or results to be obtained from this
following paragraphs, you agree not to Data, or that the Data or server will be
otherwise reproduce, copy, modify, uninterrupted or error-free.
decompile, disassemble, create any
derivative works of, or reverse engineer any Disclaimer of Warranty: TELENAV AND
portion of this Data, and may not transfer ITS LICENSORS (INCLUDING THEIR
or distribute it in any form, for any purpose, LICENSORS AND SUPPLIERS) DISCLAIM
except to the extent permitted by ANY WARRANTIES, EXPRESS OR IMPLIED,
mandatory laws. OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A

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 Appendices

PARTICULAR PURPOSE OR export laws, rules or regulations prohibit

NON-INFRINGEMENT. Some States, HERE from complying with any of its
Territories and Countries do not allow obligations hereunder to deliver or
certain warranty exclusions, so to that distribute Data, such failure shall be
extent the above exclusion may not apply excused and shall not constitute a breach
to you. of this Agreement.
Disclaimer of Liability: TELENAV AND Entire Agreement. These terms and
ITS LICENSORS (INCLUDING THEIR conditions constitute the entire agreement
LICENSORS AND SUPPLIERS) SHALL NOT between Telenav (and its licensors,
BE LIABLE TO YOU: IN RESPECT OF ANY including their licensors and suppliers) and
CLAIM, DEMAND OR ACTION, you pertaining to the subject matter hereof,
IRRESPECTIVE OF THE NATURE OF THE and supersedes in their entirety any and
CAUSE OF THE CLAIM, DEMAND OR all written or oral agreements previously
ACTION ALLEGING ANY LOSS, INJURY OR existing between us with respect to such
DAMAGES, DIRECT OR INDIRECT, WHICH subject matter.
MAY RESULT FROM THE USE OR Governing Law. The above terms and
POSSESSION OF THE INFORMATION; OR
conditions shall be governed by the laws
FOR ANY LOSS OF PROFIT, REVENUE,
of the State of Illinois [insert “Netherlands”
CONTRACTS OR SAVINGS, OR ANY
where European HERE Data is used],
OTHER DIRECT, INDIRECT, INCIDENTAL,
without giving effect to (i) its conflict of
SPECIAL OR CONSEQUENTIAL DAMAGES
laws provisions, or (ii) the United Nations
ARISING OUT OF YOUR USE OF OR
Convention for Contracts for the
INABILITY TO USE THIS INFORMATION,
International Sale of Goods, which is
ANY DEFECT IN THE INFORMATION, OR explicitly excluded. You agree to submit to
THE BREACH OF THESE TERMS OR
the jurisdiction of the State of Illinois
CONDITIONS, WHETHER IN AN ACTION [insert “The Netherlands” where European
IN CONTRACT OR TORT OR BASED ON A HERE Data is used] for any and all
WARRANTY, EVEN IF TELENAV OR ITS disputes, claims and actions arising from
LICENSORS HAVE BEEN ADVISED OF THE or in connection with the Data provided to
POSSIBILITY OF SUCH DAMAGES. Some you hereunder.
States, Territories and Countries do not
allow certain liability exclusions or Government End Users. If the Data is
damages limitations, so to that extent the being acquired by or on behalf of the
above may not apply to you. United States government or any other
entity seeking or applying rights similar to
Export Control. You shall not export from those customarily claimed by the United
anywhere any part of the Data or any direct States government, this Data is a
product thereof except in compliance with, “commercial item” as that term is defined
and with all licenses and approvals at 48 C.F.R. (“FAR”) 2.101, is licensed in
required under, applicable export laws, accordance with these End-User Terms,
rules and regulations, including but not and each copy of Data delivered or
limited to the laws, rules and regulations otherwise furnished shall be marked and
administered by the Office of Foreign embedded as appropriate with the
Assets Control of the U.S. Department of following “Notice of Use,” and shall be
Commerce and the Bureau of Industry and treated in accordance with such Notice:
Security of the U.S. Department of
Commerce. To the extent that any such

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 Appendices

NOTICE OF USE B. Canada Data. The following provi-

sions apply to the Data for Canada,
CONTRACTOR (MANUFACTURER/ which may include or reflect data from
SUPPLIER) NAME: HERE third party licensors (“Third Party
CONTRACTOR (MANUFACTURER/ Data”), including Her Majesty the Queen
SUPPLIER) ADDRESS: c/o Nokia, 425 in Right of Canada (“Her Majesty”),
West Randolph Street, Chicago, Illinois Canada Post Corporation (“Canada
60606 Post”) and the Department of Natural
Resources of Canada (“NRCan”):
This Data is a commercial item as
defined in FAR 2.101 and is subject to 1. Disclaimer and Limitation: Client
these End-User Terms under which this agrees that its use of the Third Party
Data was provided. Data is subject to the following provi-
sions:
© 1987 – 2014 HERE – All rights reserved.
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
If the Contracting Officer, federal licensors of such data, including Her
government agency, or any federal official Majesty, Canada Post and NRCan,
refuses to use the legend provided herein, make no guarantees, representa-
the Contracting Officer, federal tions or warranties respecting such
government agency, or any federal official data, either express or implied,
must notify HERE prior to seeking arising by law or otherwise, including
additional or alternative rights in the Data. but not limited to, effectiveness,
completeness, accuracy or fitness
I. US/Canada Territory for a particular purpose.
A. United States Data. The End-User b. Limitation on Liability: The Third
Terms for any Application containing Party Data licensors, including Her
Data for the United States shall contain Majesty, Canada Post and NRCan,
the following notices: shall not be liable: (i) in respect of
any claim, demand or action, irre-
“HERE holds a non-exclusive license spective of the nature of the cause
from the United States Postal of the claim, demand or action
Service® to publish and sell ZIP+4® alleging any loss, injury or damages,
information.” direct or indirect, which may result
“©United States Postal Service® from the use or possession of such
20XX. Prices are not established, Data; or (ii) in any way for loss of
controlled or approved by the United revenues or contracts, or any other
States Postal Service®. The following consequential loss of any kind
trademarks and registrations are resulting from any defect in the
owned by the USPS: United States Data.
Postal Service, USPS, and ZIP+4.”

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 Appendices

2. Copyright Notice: In connection with either express or implied, arising by

each copy of all or any portion of the law or otherwise, including but not
Data for the Territory of Canada, Client limited to, effectiveness, complete-
shall affix in a conspicuous manner the ness, accuracy or fitness for a
following copyright notice on at least particular purpose. The licensors,
one of: (i) the label for the storage including Her Majesty, Canada Post
media of the copy; (ii) the packaging and NRCan, shall not be liable in
for the copy; or (iii) other materials respect of any claim, demand or
packaged with the copy, such as user action, irrespective of the nature of
manuals or end user license agree- the cause of the claim, demand or
ments: “This data includes information action alleging any loss, injury or
taken with permission from Canadian damages, direct or indirect, which
authorities, including © Her Majesty may result from the use or posses-
the Queen in Right of Canada, © sion of the data or the Data. The
Queen's Printer for Ontario, © Canada licensors, including Her Majesty,
Post Corporation, GeoBase®, © The Canada Post and NRCan, shall not
Department of Natural Resources be liable in any way for loss of
Canada. All rights reserved.” revenues or contracts, or any other
consequential loss of any kind
3. End-User Terms: Except as other- resulting from any defect in the data
wise agreed by the parties, in connec- or the Data.
tion with the provision of any portion End User shall indemnify and save
of the Data for the Territory of Canada harmless the licensors, including Her
to End-Users as may be authorized Majesty, Canada Post and NRCan,
under the Agreement, Client shall and their officers, employees and
provide such End-Users, in a reason- agents from and against any claim,
ably conspicuous manner, with terms demand or action, irrespective of
(set forth with other end user terms the nature of the cause of the claim,
required to be provided under the demand or action, alleging loss,
Agreement, or as otherwise may be costs, expenses, damages or injuries
provided, by Client) which shall include (including injuries resulting in death)
the following provisions on behalf of arising out of the use or possession
the Third Party Data licensors, of the data or the Data.
including Her Majesty, Canada Post
and NRCan: 4. Additional Provisions: The terms
contained in this Section are in addi-
The Data may include or reflect tion to all of the rights and obligations
data of licensors, including Her of the parties under the Agreement.
Majesty the Queen in the Right of To the extent that any of the provi-
Canada (“Her Majesty”), Canada sions of this Section are inconsistent
Post Corporation (“Canada Post”) with, or conflict with, any other provi-
and the Department of Natural sions of the Agreement, the provisions
Resources Canada (“NRCan”). Such of this Section shall prevail.
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,

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 Appendices

A. Third Party Notices. Any and all copies

II. Mexico. The following provision applies of the Data and/or packaging relating
to the Data for Mexico, which includes thereto shall include the respective Third
certain data from the Instituto Nacional Party Notices set forth below and used
de Estadística y Geografía (“INEGI”): as described below corresponding to
the Territory (or portion thereof)
A. Any and all copies of the Data and/or included in such copy:
packaging containing Data for Mexico
shall contain the following notice: Country Notice
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)” Jordan “© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
III. Latin America Territory for Jordan Data is a material
term of the Agreement. If
A. Third Party Notices. Any and all copies
Client or any of its permitted
of the Data and/or packaging relating
sublicensees (if any) fail to
thereto shall include the respective Third
meet such requirement, HERE
Party Notices set forth below and used
shall have the right to
as described below corresponding to
terminate Client’s license
the Territory (or portion thereof)
with respect to the Jordan
included in such copy:
Data.
Territory Notice
B. Jordan Data. Client and its permitted
Ecuador “INSTITUTO GEOGRAFICO sublicensees (if any) are restricted from
MILITAR DEL ECUADOR licensing and/or otherwise distributing
AUTORIZACION N° IGM- HERE’s database for the country of
2011-01- PCO-01 DEL 25 DE Jordan (“Jordan Data”) for use in Enter-
ENERO DE 2011” prise Applications to (i) non-Jordanian
“source: © IGN 2009 - BD entities for use of the Jordan Data solely
TOPO ®” in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
Guade- censees (if any) and End-Users are
loupe, restricted from using the Jordan Data in
French Enterprise Applications if such party is
Guiana (i) a non-Jordanian entity using the
and Jordan Data solely in Jordan or (ii) a
Marti- “Fuente: INEGI (Instituto Jordan-based customer. For purposes
nique Nacional de Estadística y of the foregoing, “Enterprise Applica-
Mexico Geografía)” tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
IV. Middle East Territory
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.

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 Appendices

is conditioned on Client’s obtaining prior

V. Europe Territory written consent from Kartografie a.s.;
(c) such license for selling or distributing
A. Use of Certain Traffic Codes in Europe with respect to Data for the Territory of
1. General Restrictions Applicable to Switzerland is conditioned on Client’s
Traffic Codes. Client acknowledges obtaining a permit from Bundesamt für
and agrees that in certain countries of Landestopografie of Switzerland; (d)
the Europe Territory, Client will need Client is restricted from using Data for
to obtain rights directly from third the Territory of France to create paper
party RDS-TMC code providers to maps with a scale between 1:5,000 and
receive and use the Traffic Codes in 1:250,000; and (e) Client is restricted
the Data and to deliver to End-Users from using any Data to create, sell or
Transactions in any way derived from distribute paper maps that are the same
or based on such Traffic Codes. For or substantially similar, in terms of data
such countries, HERE shall deliver the content and specific use of color,
Data incorporating Traffic Codes to symbols and scale, to paper maps
Client only after receiving certification published by the European national
from Client of its having obtained such mapping agencies, including without
rights. limitation, Landervermessungämter of
Germany, Topografische Dienst of the
2. Display of Third Party Rights Netherlands, Nationaal Geografisch
Legends for Belgium. Client shall, for Instituut of Belgium, Bundesamt für
each Transaction that uses Traffic Landestopografie of Switzerland,
Codes for Belgium, provide the Bundesamt für Eich-und Vermessung-
following notice to the End-User: swesen of Austria, and the National
“Traffic Codes for Belgium are Land Survey of Sweden.
provided by the Ministerie van de
Vlaamse Gemeenschap and the C. OS Enforcement. Without limiting
Ministèrie de l’Equipement et des Section IV(B) above, with respect to
Transports.” Data for the Territory of Great Britain,
Client acknowledges and agrees that
B. Paper Maps. With respect to any the Ordnance Survey (“OS”) may bring
license granted to Client relating to a direct action against Client to enforce
making, selling or distributing paper compliance with the OS copyright notice
maps (i.e., a map fixed on a paper or (see Section IV(D) below) and paper
paper-like medium): (a) such license map requirements (see Section IV(B)
with respect to Data for the Territory of above) contained in this Agreement.
Great Britain is conditioned on Client’s
entering into and complying with a D. Third Party Notices. Any and all copies
separate written agreement with the of the Data and/or packaging relating
Ordnance Survey (“OS”) to create and thereto shall include the respective Third
sell paper maps, Client’s paying to the Party Notices set forth below and used
OS any and all applicable paper map as described below corresponding to
royalties, and Client’s complying with the Territory (or portion thereof)
the OS copyright notice requirements; included in such copy:
(b) such license for selling or otherwise Country(ies) Notice
distributing for charge with respect to
Data for the Territory of Czech Republic

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 Appendices

Austria “© Bundesamt für Eich- Spain “Información geográfica

und Vermessungswesen” propiedad del CNIG”
Croatia Sweden “Based upon electronic
Cyprus, data © National Land
Estonia, Survey Sweden.”
Latvia,
Lithuania, Switzerland “Topografische
Moldova, Grundlage: © Bundesamt
Poland, für Landestopographie.
Slovenia E. Respective Country Distribution. Client
and/or acknowledges that HERE has not
Ukraine “© EuroGeographics” received approvals to distribute map
France “source: © IGN 2009 – BD data for the following countries in such
TOPO ®” respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
Germany “Die Grundlagendaten HERE may update such list from time to
wurden mit Genehmigung time. The license rights granted to Client
der zuständigen Behörden under this TL with respect to the Data
entnommen” for such countries are contingent upon
Client’s compliance with all applicable
Great Britain “Contains Ordnance laws and regulations, including, without
Survey data © Crown limitation, any required licenses or
copyright and database approvals to distribute the Application
right 2010 Contains Royal incorporating such Data in such
Mail data © Royal Mail respective countries.
copyright and database
right 2010”
VI. Australia Territory
Greece “Copyright Geomatics
Ltd.” A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
Hungary “Copyright © 2003; Top- thereto shall include the respective Third
Map Ltd.” Party Notices set forth below and used
Italy “La Banca Dati Italiana è as described below corresponding to
stata prodotta usando the Territory (or portion thereof)
quale riferimento anche included in such copy:
cartografia numerica ed Copyright. Based on data provided
al tratto prodotta e fornita under license from PSMA Australia
dalla Regione Toscana.” Limited (www.psma.com.au).
Norway “Copyright © 2000;
Norwegian Mapping
Authority”
Portugal “Source: IgeoE – Portugal”

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 Appendices

Product incorporates data which is © with or in communication with any

20XX Telstra Corporation Limited, GM positioning devices or any mobile or
Holden Limited, Intelematics Australia wireless-connected electronic or computer
Pty Ltd and Continental Pty Ltd. devices, including without limitation
cellular phones, palmtop and handheld
B. Third Party Notices for Australia. In computers, pagers, and personal digital
addition to the foregoing, the End-User assistants or PDAs. You agree to cease
Terms for any Application containing using this Data if you fail to comply with
RDS-TMC Traffic Codes for Australia these terms and conditions.
shall contain the following notice:
“Product incorporates traffic location Limited Warranty
codes which is © 20XX Telstra Corpora- NAV2 warrants that (a) the Data will
tion Limited and its licensors.” perform substantially in accordance with
the accompanying written materials for a
VII. China Territory period of ninety (90) days from the date
of receipt, and (b) any support services
Personal Use Only provided by NAV2 shall be substantially as
You agree to use this Data together with described in applicable written materials
[insert name of Client Application] for the provided to you by NAV2, and NAV2’s
solely personal, non-commercial purposes support engineers will make commercially
for which you were licensed, and not for reasonable efforts to solve any problem
service bureau, time-sharing or other issues.
similar purposes. Accordingly, but subject
rigCustomer Remedies
to the restrictions set forth in the following
paragraphs, you may copy this Data only NAV2 and its suppliers’ entire liability and
as necessary for your personal use to (i) your exclusive remedy shall be, at NAV2’s
view it, and (ii) save it, provided that you sole discretion, either (a) return of the price
do not remove any copyright notices that paid, if any, or (b) repair or replacement of
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management or similar applications; or (b)

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 Appendices

No Other Warranty: Export Control

EXCEPT FOR THE LMITED WARRANTY You agree not to export to anywhere any
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 Appendices

2000-2007 Gracenote. Gracenote or any Gracenote Data (except in a Tag

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483

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 Appendices

GRACENOTE SERVERS OR GRACENOTE (2) this device must accept any

CONTENT. GRACENOTE COLLECTIVELY interference received, including
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GRACENOTE SERVERS ARE ERROR-FREE Industry Canada technical specifications
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GRACENOTE SOFTWARE OR
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PARTICULAR PURPOSE, TITLE, AND and/or Services), you must accept
NON-INFRINGEMENT. NEITHER certain terms and conditions. The following
GRACENOTE WARRANTS THE RESULTS is a brief summary of the terms and
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GRACENOTE SERVER. IN NO CASE WILL use of the SUNA Products and/or Services,
GRACENOTE BE LIABLE FOR ANY please consult:
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WHATSOEVER. © Gracenote 2007. www.sunatraffic.com.au/termsandcon-
ditions/
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L 1. Acceptance
This device complies with Part 15 of the By using SUNA Products and/or Services,
FCC Rules and with RSS-210 of Industry you will be deemed to have accepted and
Canada. Operation is subject to the agreed to be bound by the terms and
following two conditions: conditions fully detailed at:
(1) This device may not cause harmful
interference, and

484

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 Appendices

We will use reasonable endeavours to

Website provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
www.sunatraffic.com.au/termsandcon- Channel may occasionally be unavailable
ditions/ for technical reasons or for planned
maintenance. We will try to perform
2. Intellectual Property maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services are for SUNA Products and/or Services at any
your personal use. You may not record, or time.
retransmit the content, nor use the content
in association with any other traffic Also, we cannot assure the uninterrupted
information or route guidance service or reception of the SUNA Traffic Channel
device not approved by Intelematics. You RDS-TMC signal at any particular location.
obtain no right of ownership in any 6. Limitation of Liability
Intellectual Property Rights (including
copyright) in the data that is used to Neither Intelematics (nor its suppliers or
provide SUNA Products and/or Services. the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
3. Appropriate Use any third party for any damages either
SUNA Products and/or Services are direct, indirect, incidental, consequential
intended as an aid to personal motoring or otherwise arising out of the use of or
and travel planning, and do not provide inability to use SUNA Products and/or
comprehensive or accurate information on Services even if Intelematics or a Supplier
all occasions. On occasions, you may has been advised of the possibility of such
experience additional delay as a result of damages. You also acknowledge that the
using SUNA Products and/or Services. You neither Intelematics nor any Supplier
acknowledge that it is not intended, or guarantees nor make any warranties that
suitable, for use in applications where time relate to the availability, accuracy or
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the safety of the public or yourself. Services, and to the extent which it is
lawful to do so, both Intelematics and each
4. Use of SUNA Products and Services Supplier excludes any warranties which
while driving might otherwise be implied by any State
You, and other authorised drivers of the or Federal legislation in relation to SUNA
vehicle in which SUNA Products and/or Products and/or Services.
Services are available or installed and 7. Please Note
active, remain at all times responsible for
observing all relevant laws and codes of Great care has been taken in preparing this
safe driving. In particular, you agree to only manual. Constant product development
actively operate SUNA Products and/or may mean that some information is not
Services when the Vehicle is at a complete entirely up-to-date. The information in this
stop and it is safe to do so. document is subject to change without
notice.
5. Service Continuity and Reception of
the SUNA Traffic Channel

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 Appendices

WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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 Index

4 Anti-Theft Alarm............................................62
Arming the Alarm.................................................62
4WD Disarming the Alarm...........................................62
See: Four-Wheel Drive......................................165 Appendices....................................................462
Apps...................................................................412
A ...................................................................................412
SiriusXM Traffic and Travel Link....................413
A/C Audible Warnings and Indicators............90
See: Climate Control...........................................112 Direction Indicator Chime.................................90
About This Manual...........................................7 Headlamps On Warning Chime.....................90
ABS Key in Ignition Warning Chime........................90
See: Brakes............................................................173 Parking Brake On Warning Chime.................90
ABS driving hints Audio Control...................................................67
See: Hints on Driving With Anti-Lock Media........................................................................68
Brakes.................................................................173 Seek, Next or Previous.......................................68
Accessories....................................................439 Type One..................................................................67
Exterior Style.......................................................439 Type Two.................................................................68
Interior Style........................................................439 Audio System.................................................313
Lifestyle.................................................................439 General Information..........................................313
Peace of Mind.....................................................439 Audio Unit - Vehicles With: AM/FM/CD/
Accessories SYNC/Satellite Radio..............................314
See: Replacement Parts Audio Unit - Vehicles With: Sony AM/
Recommendation............................................12 FM/CD............................................................316
Adjusting the Headlamps........................256 Rear Seat Audio Controls................................318
Horizontal Aim Adjustment............................257 Autolamps.........................................................74
Vertical Aim Adjustment................................256 Windshield Wiper Activated
Adjusting the Pedals.....................................70 Headlamps.........................................................74
Adjusting the Steering Wheel - Vehicles Automatic Climate Control........................115
With: Column Shift/Manual Adjustable Automatic Transmission...........................159
Steering Column..........................................65 Brake-Shift Interlock.........................................162
Adjusting the Steering Wheel - Vehicles If Your Vehicle Gets Stuck In Mud or
With: Floor Shift/Manual Adjustable Snow..................................................................164
Steering Column..........................................65 SelectShift™ Automatic
Adjusting the Steering Wheel - Vehicles Transmission....................................................161
With: Power Adjustable Steering Understanding the Shift Positions of your
Column...........................................................66 Automatic Transmission.............................159
Easy Entry and Exit Feature..............................67 Automatic Transmission Fluid
End of Travel Position.........................................67 Check..............................................................251
Memory Feature....................................................67 Autowipers.........................................................71
Airbag Disposal................................................41 Auxiliary Power Points.................................141
Air Conditioning 110 Volt AC Power Point....................................141
See: Climate Control...........................................112 12 Volt DC Power Point......................................141
Air Filter Locations................................................................141
See: Changing the Engine Air Filter.............262
Alarm
See: Anti-Theft Alarm........................................62
B
Ambient Lighting............................................78 Battery
See: Changing the 12V Battery.....................253

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 Index

Blind Spot Information System..............189 Changing a Road Wheel............................297

False Alerts...........................................................192 Dissimilar Spare Wheel and Tire Assembly
Switching the System Off and On...............193 Information......................................................297
System Errors.......................................................192 Location of the Spare Tire and Tools.........298
System Limitations............................................192 Tire Change Procedure....................................299
Using the System...............................................189 Changing the 12V Battery.........................253
Bonnet Lock Battery Management System.......................254
See: Opening and Closing the Hood..........243 Changing the Engine Air Filter.................262
Booster Seats..................................................24 Changing the Wiper Blades.....................255
Types of Booster Seats......................................25 Checking MyKey System Status..............50
Brake Fluid Check........................................252 Checking the Wiper Blades......................255
Brakes................................................................173 Childminder Mirror..........................................81
General Information...........................................173 Child Restraint and Seatbelt
Breaking-In......................................................218 Maintenance.................................................35
Bulb Specification Chart..........................260 Child Restraint Positioning.........................26
Child Safety.......................................................16
C General Information.............................................16
Child Safety Locks..........................................27
California Proposition 65..............................11 Cleaning Leather Seats.............................268
Capacities and Specifications...............308 With King Ranch Edition.................................269
Specifications.....................................................309 Without King Ranch Edition..........................268
Car Wash Cleaning Products.......................................264
See: Cleaning the Exterior..............................265 Cleaning the Alloy Wheels.......................270
Center Console..............................................143 Cleaning the Engine...................................266
Changing a Bulb...........................................257 Cleaning the Exterior..................................265
Central High-mounted Brake Lamp Exterior Chrome Parts......................................265
Bulb...................................................................260 Exterior Plastic Parts........................................265
Fog Lamp Bulb...................................................259 Stripes or Graphics............................................265
Front Direction Indicator Bulb.......................258 Underbody...........................................................266
Headlamp Bulb..................................................258 Under Hood.........................................................266
LED Central High-mounted Brake Lamp Cleaning the Instrument Panel and
Bulb...................................................................260 Instrument Cluster Lens........................268
LED Direction Indicator and Side Marker Cleaning the Interior....................................267
Bulbs..................................................................259 Cleaning the Windows and Wiper
LED Headlamp Bulb.........................................258 Blades............................................................267
LED Rear Lamp, Brake Lamp, Rear Direction Clearing All MyKeys.......................................49
Indicator and Reverse Lamp Climate............................................................396
Bulbs.................................................................260 Climate Control..............................................112
License Plate Lamp Bulb...............................260 Climate Controlled Seats..........................134
Rear Lamp, Brake Lamp, Rear Direction Cooled Seats........................................................134
Indicator and Reverse Lamp Coolant Check
Bulbs..................................................................259 See: Engine Coolant Check............................247
Side Direction Indicator Bulb........................260 Crash Sensors and Airbag Indicator.......40
Side Marker Bulb...............................................258 Creating a MyKey...........................................48
Changing a Fuse............................................241 Programming/Changing Configurable
Fuses.......................................................................241 Settings...............................................................48
Cruise Control.................................................69
Principle of Operation.......................................187

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 Index

Cruise control Fail-Safe Cooling...............................................249

See: Using Cruise Control................................187 Recycled Coolant..............................................248
Customer Assistance.................................226 Severe Climates.................................................249
Engine Immobilizer
D See: Passive Anti-Theft System......................61
Engine Oil Check..........................................245
Data Recording..................................................9 Adding Engine Oil..............................................245
Event Data Recording..........................................10 Engine Oil Dipstick......................................245
Service Data Recording........................................9 Engine Specifications................................304
Daytime Running Lamps.............................75 Drivebelt Routing...............................................304
Type 1 - Conventional Entertainment..............................................386
(Non-Configurable)........................................75 AM/FM Radio......................................................387
Type 2 - Configurable..........................................75 Apps.......................................................................395
Digital Radio...................................................318 Bluetooth Stereo or USB................................394
HD Radio Reception and Station CD (If equipped)................................................393
Troubleshooting.............................................319 HD Radio™ Information (If
Direction Indicators........................................76 Available)........................................................390
Lane Change..........................................................76 SIRIUS® Satellite Radio (If
Doors and Locks.............................................52 Activated).......................................................388
Drive Control..................................................194 Sources.................................................................386
Driver Select Suspension................................194 Supported Media Players, Formats and
Driver and Passenger Airbags....................37 Metadata Information................................395
Children and Airbags..........................................38 USB Ports.............................................................395
Proper Driver and Front Passenger Seating Environment......................................................15
Adjustment........................................................38 Essential Towing Checks..........................207
Driving Aids.....................................................189 Before Towing a Trailer.....................................213
Driving Hints...................................................218 Hitches...................................................................207
Driving Through Water................................219 Launching or Retrieving a Boat or Personal
DRL Watercraft (PWC).........................................214
See: Daytime Running Lamps.........................75 Safety Chains......................................................209
Trailer Brakes........................................................210
E Trailer Lamps........................................................213
Trailer Towing Connector (Vehicles with a
Economical Driving......................................218 Trailer Towing Package and 7–Pin
Emission Control System..........................156 Connector)......................................................207
On-Board Diagnostics (OBD-II)....................157 When Towing a Trailer.......................................213
Readiness for Inspection and Maintenance Event Data Recording
(I/M) Testing....................................................157 See: Data Recording..............................................9
End User License Agreement.................462 Export Unique Options..................................13
VEHICLE SOFTWARE END USER LICENSE Exterior Mirrors...............................................80
AGREEMENT (EULA) .................................462 Auto-Dimming Feature.......................................81
Engine Block Heater....................................148 Blind Spot Monitor...............................................81
Using the Engine Block Heater......................149 Fold-Away Exterior Mirrors..............................80
Engine Coolant Check................................247 Heated Exterior Mirrors.......................................81
Adding Coolant...................................................247 Memory Mirrors......................................................81
Coolant Change.................................................249 Power Exterior Mirrors........................................80
Engine Coolant Temperature Power-Folding Mirrors.......................................80
Management..................................................250 Signal Indicator Mirrors.......................................81

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 Index

F Why Maintain Your Vehicle at Your

Dealership?.....................................................443
Fastening the Seatbelts..............................30 Getting Assistance Outside the U.S. and
Seatbelt Locking Modes.....................................31 Canada.........................................................229
Using Seatbelts During Pregnancy...............30 Getting the Services You Need...............226
Floor Mats........................................................219 Away From Home..............................................226
Fog Lamps - Front
See: Front Fog Lamps.........................................76
Foot Pedals
H
See: Adjusting the Pedals.................................70 Handbrake
Ford Credit..........................................................11 See: Parking Brake..............................................174
US Only......................................................................11 Hazard Warning Flashers..........................222
Ford Protect....................................................441 HDC
Ford Protect (CANADA ONLY).....................442 See: Using Hill Descent Control....................180
Ford Protect Extended Service Plans (U.S. Headlamp Adjusting
Only)...................................................................441 See: Adjusting the Headlamps.....................256
Four-Wheel Drive.........................................165 Headlamp Removal
Front Fog Lamps............................................76 See: Removing a Headlamp..........................257
Front Parking Aid..........................................183 Head Restraints..............................................121
Fuel and Refueling.......................................150 Adjusting the Head Restraint.........................122
Fuel Consumption........................................155 Heated Seats..................................................133
Calculating Fuel Economy..............................155 Front Seats............................................................133
Filling the Fuel Tank...........................................155 Rear Seats.............................................................133
Fuel Filler Funnel Location.........................151 Heated Steering Wheel...............................69
Fuel Filter........................................................253 Heated Windows and Mirrors..................120
Fuel Quality......................................................151 Heated Exterior Mirror.......................................120
Choosing the Right Fuel....................................151 Heated Rear Window........................................120
Fuel Shutoff...................................................222 Heating
Fuses.................................................................233 See: Climate Control...........................................112
Fuse Specification Chart...........................233 Hill Start Assist..............................................174
Passenger Compartment Fuse Panel........237 Switching the System On and Off................175
Power Distribution Box....................................233 Using Hill Start Assist........................................175
Hints on Controlling the Interior
G Climate...........................................................116
Cooling the Interior Quickly.............................118
Garage Door Opener General Hints........................................................116
See: Universal Garage Door Opener...........136 Heating the Interior Quickly..............................117
Gauges...............................................................84 Recommended Settings for Cooling............118
Type 1 and 2............................................................84 Recommended Settings for Heating............117
Type 3.......................................................................86 Side Window Defogging in Cold
General Information on Radio Weather..............................................................118
Frequencies...................................................42 Hints on Driving With Anti-Lock
Intelligent Access.................................................42 Brakes.............................................................173
General Maintenance Information.......443 Home Screen.................................................378
Multi-Point Inspection.....................................445 Hood Lock
Owner Checks and Services.........................444 See: Opening and Closing the Hood..........243
Protecting Your Investment...........................443
Why Maintain Your Vehicle?.........................443

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 Index

I Interior Mirror....................................................81
Auto-Dimming Mirror...........................................81
Ignition Switch...............................................144 Introduction.........................................................7
In California (U.S. Only).............................227
Information Display Control......................69 J
Information Displays......................................91
General Information.............................................91 Jump Starting the Vehicle.........................223
Information Messages................................102 Connecting the Jumper Cables....................223
4WD Messages......................................................111 Jump Starting......................................................224
AdvanceTrac™ / Traction Control Preparing Your Vehicle.....................................223
Messages..........................................................103 Removing the Jumper Cables.......................224
Alarm Messages.................................................103
Battery and Charging System
Messages..........................................................103
K
Blind Spot Information System Keyless Entry...................................................58
Messages..........................................................104 SECURICODE™ KEYLESS ENTRY
Brake System Messages..................................104 KEYPAD..............................................................58
Door Messages....................................................104 Unlocking and Locking the Doors..................60
Engine Messages................................................105 Keyless Starting............................................144
Fuel Messages.....................................................105 Ignition Modes.....................................................145
Keys and Intelligent Access Keys and Remote Controls.........................42
Messages..........................................................105 Principle of Operation.........................................42
Maintenance Messages...................................106
MyKey™ Messages............................................107
Off Road Messages............................................107
L
Park Aid Messages.............................................108 Lighting Control...............................................73
Power Steering Messages..............................108 Headlamp Flasher................................................74
Remote Start Messages..................................109 High Beams.............................................................73
Suspension System Messages.....................109 Lighting...............................................................73
Tire Messages......................................................109 General Information............................................73
Trailer Messages.................................................109 Limited Slip Differential..............................172
Transmission Messages....................................110 Load Carriers
Installing Child Restraints.............................17 See: Roof Racks and Load Carriers..............197
Child Seats...............................................................17 Load Carrying.................................................196
Combining Seatbelt and LATCH Lower Load Limit.......................................................198
Anchors for Attaching Child Safety Special Loading Instructions for Owners of
Seats.....................................................................21 Pick-up Trucks and Utility-type
Using Lap and Shoulder Belts .........................18 Vehicles............................................................202
Using Lower Anchors and Tethers for Vehicle Loading - with and without a
CHildren (LATCH)...........................................20 Trailer.................................................................198
Using Tether Straps..............................................21 Locking and Unlocking.................................52
Instrument Cluster........................................84 Activating Intelligent Access............................52
Instrument Lighting Dimmer......................75 Autolock...................................................................53
Interior Lamps..................................................77 Auto Relock............................................................53
Front Row Map and Dome Lamps.................77 Autounlock.............................................................54
Front Row Map Lamps........................................77 Battery Saver.........................................................54
Rear Cargo Lamp..................................................78 Enabling or Disabling Autolock and
Second Row Map Lamps...................................77 Autounlock........................................................54

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 Index

Illuminated Entry..................................................54
Illuminated Exit.....................................................54
N
Power Door Locks................................................52 Navigation.....................................................404
Remote Control.....................................................52 cityseeker................................................................411
Smart Unlocks for Integrated Keyhead Destination Mode.............................................405
Transmitter........................................................53 Map Mode............................................................404
Smart Unlocks for Intelligent Access Navigation Map Updates..................................411
Keys......................................................................53 Navigation Menu...............................................409
Lug Nuts SiriusXM Traffic and Travel Link.....................411
See: Changing a Road Wheel........................297 Waypoints.............................................................410
Normal Scheduled Maintenance..........446
M Intelligent Oil-Life Monitor............................446
Normal Maintenance Intervals.....................447
Maintenance..................................................243
General Information.........................................243
Manual Climate Control..............................112
O
Manual Climate Control - Vehicles With: Oil Change Indicator Reset......................246
Electronic Manual Temperature Oil Check
Control (EMTC)...........................................113 See: Engine Oil Check......................................245
Manual Liftgate...............................................54 Opening and Closing the Hood..............243
Closing the Liftgate.............................................56 Ordering Additional Owner's
Opening the Liftgate...........................................55 Literature.....................................................230
Opening the Liftgate Window.........................55 Obtaining a French Owner’s Manual...........231
Manual Seats.................................................123 Overhead Console........................................143
Manual Lumbar ..................................................124
Moving the Seat Backward and
Forward..............................................................123
P
Recline Adjustment............................................123 Parking Aids....................................................182
Media Hub......................................................323 Principle of Operation.......................................182
Memory Function..........................................125 Parking Brake..................................................174
Easy Entry and Exit Feature............................126 Passive Anti-Theft System..........................61
Saving a PreSet Position..................................125 SecuriLock®............................................................61
Message Center PATS
See: Information Displays..................................91 See: Passive Anti-Theft System......................61
Mirrors Pedals.................................................................70
See: Heated Windows and Mirrors..............120 Perchlorate.........................................................11
See: Windows and Mirrors................................79 Phone..............................................................399
Mobile Communications Equipment.......13 During a Phone Call..........................................402
Moonroof...........................................................82 Making Calls.........................................................401
Bounce-Back.........................................................83 Pairing Your Cell Phone for the First
Opening and Closing the Moonroof..............83 Time..................................................................399
Venting the Moonroof........................................83 Phone Menu.......................................................400
Motorcraft Parts..........................................304 Receiving Calls...................................................402
MyKey Troubleshooting................................51 Smartphone Connectivity.............................403
MyKey™.............................................................47 Text Messaging..................................................403
Principle of Operation.........................................47 Power Door Locks
See: Locking and Unlocking.............................52

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Power Liftgate.................................................56 Rear View Camera.......................................184

Obstacle Detection.............................................58 Using the Rear View Camera System.........184
Opening and Closing the Liftgate...................57 Rear View Camera
Stopping the Liftgate Movement...................58 See: Rear View Camera...................................184
Power Running Boards................................63 Rear Window Wiper and Washers...........72
Power Seats....................................................124 Rear Window Washer..........................................72
Power Lumbar......................................................125 Rear Window Wiper.............................................72
Power Recline......................................................124 Recommended Towing Weights...........204
Power Windows..............................................79 Reduced Engine Performance.................218
Accessory Delay....................................................79 Refueling..........................................................152
Bounce-Back.........................................................79 System Warnings................................................154
One-Touch Down.................................................79 Remote Control..............................................43
One-Touch Up.......................................................79 Car Finder................................................................45
Window Lock.........................................................79 Integrated Keyhead Transmitter.....................43
Protecting the Environment........................15 Intelligent Access Key.........................................43
Memory Feature...................................................46
R Remote Start.........................................................45
Replacing the Battery.........................................44
Rear Axle...........................................................172 Sounding the Panic Alarm................................45
Rear Parking Aid............................................182 Remote Start.................................................120
Obstacle Distance Indicator...........................183 Automatic Settings............................................120
Rear Passenger Climate Controls...........119 Removing a Headlamp..............................257
Rear Quarter Windows................................82 Repairing Minor Paint Damage...............270
Rear Seats.......................................................126 Replacement Parts
Adjusting the Second Row Center 20% Recommendation........................................12
Seat......................................................................131 Collision Repairs....................................................12
Adjusting the Second Row Outboard 40% Scheduled Maintenance and Mechanical
Seat for E-Z Entry..........................................128 Repairs..................................................................12
Exiting the Third Row........................................129 Warranty on Replacement Parts.....................12
Folding Down the Second Row 40% Seat Replacing a Lost Key or Remote
..............................................................................126 Control............................................................46
Folding Down the Third Row Seats to the Reporting Safety Defects (Canada
Load Floor..........................................................131 Only)...............................................................231
Folding the Second Row Center 20% Seat Reporting Safety Defects (U.S.
..............................................................................130 Only)...............................................................231
Placing the Second Row Outboard 40% Roadside Assistance...................................221
Seats in Cargo Mode.....................................127 Vehicles Sold in Canada: Getting Roadside
PowerFold™ Third Row Seat.........................132 Assistance.........................................................221
Reclining the Second Row Outboard 40% Vehicles Sold in Canada: Roadside
Seatback...........................................................129 Assistance Program Coverage.................222
Returning to the Upright Position from the Vehicles Sold in Canada: Using Roadside
Full Lowered Load Floor Position............128 Assistance........................................................222
Third Row Seats...................................................131 Vehicles Sold in the United States: Getting
Rear Under Floor Storage.........................196 Roadside Assistance....................................221
Cargo Management System..........................196 Vehicles Sold in the United States: Using
Cargo Shelf and Divider...................................196 Roadside Assistance....................................221
Third Row Storage Bin......................................197 Roadside Emergencies...............................221

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Roof Racks and Load Carriers..................197 Vehicle...................................................................425

Adjusting the Crossbar.....................................197 Voice Control.......................................................426
Running-In Wi-Fi.......................................................................424
See: Breaking-In..................................................218 Side Airbags.....................................................38
Running Out of Fuel......................................151 Sitting in the Correct Position...................121
Adding Fuel From a Portable Fuel Snow Chains
Container..........................................................152 See: Using Snow Chains..................................291
Filling a Portable Fuel Container...................152 Special Notices................................................12
New Vehicle Limited Warranty.........................12
S On Board Diagnostics Data Link
Connector............................................................13
Safety Canopy™............................................39 Special Instructions..............................................12
Safety Precautions......................................150 Special Operating Conditions Scheduled
Satellite Radio..............................................320 Maintenance..............................................449
Satellite Radio Electronic Serial Number Exceptions...........................................................450
(ESN)..................................................................321 Speed Control
Satellite Radio Reception Factors................321 See: Cruise Control.............................................187
SIRIUS® Satellite Radio Service...................321 Stability Control.............................................177
Troubleshooting.................................................322 Principle of Operation........................................177
Scheduled Maintenance Record...........452 Starter Switch
Scheduled Maintenance..........................443 See: Ignition Switch...........................................144
Seatbelt Extension........................................35 Starting a Gasoline Engine.......................145
Seatbelt Height Adjustment......................32 Automatic Engine Shutdown.........................147
Second Row Comfort Guide............................32 Failure to Start......................................................147
Seatbelt Reminder.........................................33 Guarding Against Exhaust Fumes...............148
Belt-Minder™........................................................33 Important Ventilating Information..............148
Seatbelts...........................................................29 Stopping the Engine When Your Vehicle is
Principle of Operation........................................29 Moving...............................................................148
Seatbelt Warning Lamp and Indicator Stopping the Engine When Your Vehicle is
Chime...............................................................33 Stationary.........................................................147
Conditions of operation.....................................33 Vehicles with an Ignition Key.........................146
Seats...................................................................121 Vehicles with Keyless Start............................146
Security...............................................................61 Starting and Stopping the Engine.........144
Self-Leveling Suspension.........................194 General Information..........................................144
Settings............................................................414 Steering............................................................193
911 Assist................................................................419 Electric Power Steering....................................193
Ambient Lighting...............................................425 Steering Wheel Lock...................................145
Bluetooth...............................................................416 Steering Wheel...............................................65
Clock.......................................................................416 Storage Compartments.............................143
Display...................................................................425 Sunroof
General..................................................................423 See: Moonroof.......................................................82
Media Player.........................................................415 Sun Visors.........................................................82
Mobile Apps.........................................................422 Illuminated Vanity Mirror...................................82
Navigation............................................................420 Supplementary Restraints System.........36
Phone......................................................................417 Principle of Operation........................................36
Radio......................................................................420 Symbols Glossary.............................................7
Sound......................................................................414 SYNC™ 3........................................................365
Valet Mode...........................................................426 General Information.........................................365

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SYNC™ 3 Troubleshooting......................426 Traction Control.............................................176

SYNC™ Applications and Principle of Operation.......................................176
Services........................................................340 Trailer Sway Control...................................204
911 Assist..............................................................340 Transfer Case Fluid Check.........................251
SYNC Services: Traffic, Directions & Transmission Code Designation............307
Information (TDI) (If Equipped, United Transmission..................................................159
States Only)...................................................344 Transmission
Vehicle Health Report (If Equipped, United See: Transmission..............................................159
States Only)....................................................342
SYNC™............................................................324
General Information.........................................324
U
SYNC™ Troubleshooting.........................356 Under Hood Overview...............................244
Universal Garage Door Opener...............136
T HomeLink Wireless Control System............136
USB Port..........................................................323
Tailgate Using Cruise Control....................................187
See: Manual Liftgate...........................................54 Switching Cruise Control Off.........................188
See: Power Liftgate.............................................56 Switching Cruise Control On and Off..........187
Technical Specifications Using Four-Wheel Drive.............................165
See: Capacities and Specifications............304 4WD Indicator Lights........................................165
Terrain Response.........................................180 4WD Switch Positions......................................165
The Better Business Bureau (BBB) Auto Driving Off-Road With Truck and Utility
Line Program (U.S. Only).......................228 Vehicles..............................................................167
Tire Care..........................................................276 How Your Vehicle Differs From Other
Glossary of Tire Terminology..........................277 Vehicles..............................................................167
Information About Uniform Tire Quality Using Hill Descent Control.......................180
Grading..............................................................276 Principle of Operation......................................180
Information Contained on the Tire Using Hill Descent Control.............................180
Sidewall............................................................278 Using MyKey With Remote Start
Temperature A B C.............................................277 Systems...........................................................51
Traction AA A B C...............................................276 Using Power Running Boards....................63
Treadwear.............................................................276 Automatic Power Deploy..................................63
Tire Pressure Monitoring System...........292 Automatic Power Stow......................................63
Changing Tires With a Tire Pressure Bounce-back.........................................................64
Monitoring System.......................................293 Enabling and Disabling......................................63
Understanding Your Tire Pressure Manual Power Deploy........................................63
Monitoring System ......................................293 Using Snow Chains......................................291
Tires Using Stability Control................................178
See: Wheels and Tires......................................273 Stability Control and Traction Control with
Towing a Trailer............................................203 Roll Stability Control™ (RSC™)..............178
Load Placement................................................203 Using SYNC™ With Your Media
Towing Points.................................................214 Player............................................................348
Towing the Vehicle on Four Accessing Your USB Song Library...............352
Wheels...........................................................215 Bluetooth Devices and System
Emergency Towing.............................................215 Settings............................................................354
Four-wheel-down Towing...............................216 Connecting Your Digital Media Player to the
Recreational Towing..........................................215 USB Port..........................................................348
Towing.............................................................203 Media Menu Features........................................351

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Media Voice Commands................................349 Miscellaneous.......................................................271

USB 2......................................................................354 Removing Vehicle From Storage...................271
Voice Commands for Audio Sources.........354 Tires..........................................................................271
Using SYNC™ With Your Phone............328 Ventilation
Accessing Features through the Phone See: Climate Control...........................................112
Menu..................................................................333 VIN
Accessing Your Phone Settings...................336 See: Vehicle Identification Number...........306
Bluetooth Devices..............................................337 Voice Control...................................................68
Making Calls.........................................................332 Type One.................................................................68
Pairing a Phone for the First Time...............329 Type Two.................................................................69
Pairing Subsequent Phones..........................330
Phone Options during an Active Call.........332
Phone Voice Commands................................330
W
Receiving Calls....................................................332 Warning Lamps and Indicators.................87
System Settings.................................................338 4X2............................................................................89
Text Messaging...................................................334 4X4 Auto.................................................................89
Using Traction Control................................176 4X4 HIGH................................................................90
Switching the System Off ...............................176 4X4 LOW................................................................90
System Indicator Lights and Anti-Lock Braking System.................................87
Messages..........................................................176 Battery......................................................................87
Using Voice Recognition...........................326 Brake System.........................................................87
Audio Voice Commands.................................380 Cruise Control........................................................87
Climate Voice Commands..............................381 Direction Indicator................................................87
Initiating a Voice Session................................326 Door Ajar..................................................................87
Mobile App Voice Commands......................383 Engine Coolant Temperature...........................87
Navigation Voice Commands.......................382 Engine Oil................................................................88
Phone Voice Commands.................................381 Fasten Safety Belt...............................................88
SiriusXM Traffic and Travel Link Voice Front Airbag...........................................................88
Commands.....................................................384 Front Fog Lamps..................................................88
System Interaction and Feedback...............327 High Beam..............................................................88
Voice Settings Commands............................384 Hill Descent............................................................88
Utilizing the Mediation/Arbitration Liftgate Ajar............................................................88
Program (Canada Only)........................229 Low Fuel Level......................................................88
Low Tire Pressure Warning..............................88
V Low Washer Fluid................................................88
Parking Lamps......................................................88
Vehicle Care...................................................264 Powertrain Fault...................................................88
General Information.........................................264 Service Engine Soon...........................................89
Vehicle Certification Label.......................307 Stability Control System...................................89
Vehicle Identification Number...............306 Stability Control System Off...........................89
Vehicle Storage.............................................270 Transmission Tow/Haul....................................89
Battery.....................................................................271 Washer Fluid Check....................................252
Body........................................................................270 Washers
Brakes......................................................................271 See: Cleaning the Exterior..............................265
Cooling system.....................................................271 See: Wipers and Washers...................................71
Engine......................................................................271 Waxing.............................................................266
Fuel system...........................................................271 Wheel Nuts
General..................................................................270 See: Changing a Road Wheel........................297

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Wheels and Tires..........................................273

General Information..........................................273
Technical Specifications.................................302
Windows and Mirrors....................................79
Windshield Washers......................................72
Windshield Wipers..........................................71
Speed Dependent Wipers..................................71
Wiper Blades
See: Checking the Wiper Blades..................255
Wipers and Washers......................................71

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