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DR Assignment 01

Communication skills are acquired through nurture, not nature. While we are born with basic communication abilities, these skills must be developed over time through practice, like exercising muscles at the gym. Learning to listen effectively and practicing listening improves communication abilities. Becoming more self-aware of reactions to different situations helps manage emotions and reduce stress and conflict. Communication skills like listening, speaking, reading and writing are not innate and must be learned and improved over time through nurturing. The communication process involves a sender transmitting a message through a selected channel to a receiver. It is a two-way cyclic process that begins with the sender and ends with feedback from the receiver back to the sender. The major elements are the sender, idea

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39 views1 page

DR Assignment 01

Communication skills are acquired through nurture, not nature. While we are born with basic communication abilities, these skills must be developed over time through practice, like exercising muscles at the gym. Learning to listen effectively and practicing listening improves communication abilities. Becoming more self-aware of reactions to different situations helps manage emotions and reduce stress and conflict. Communication skills like listening, speaking, reading and writing are not innate and must be learned and improved over time through nurturing. The communication process involves a sender transmitting a message through a selected channel to a receiver. It is a two-way cyclic process that begins with the sender and ends with feedback from the receiver back to the sender. The major elements are the sender, idea

Uploaded by

علیزہ علی
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Business Communication

Q 1: Are communication skills acquired by nature or by nurture? Explain.


We are born with little and unpolished communication abilities, but they are within us
and like any other, they can be improved or developed over time, with practice. Just as we go
to the gym to exercise our muscles, we can exercise our soft skills. Learning to listen more
effectively and then practicing that skill will improve our abilities as a communicator.
Becoming more aware of how our reactions change in response to different situations will
help us to manage our emotional reaction to them, and in time, will allow us to reduce stress
and conflict. On the other hand, not exercising these skills will leave them undeveloped. As
we become more self-aware of how we are acting and/or reacting, we can modify our
behavior, and increase the effectiveness of our communication.
The abilities to listen, speak, read, and write efficiently are not inborn, you can learn it
and then improve it over time. It refers to something that you learn and develop and nurture is
what has born with you.

Q 2: Briefly define and explain the communication process in your own


language with the help of your own visual aids?
Definition:
The term communication is derived from the Latin word “Communis” which means
to share. The Communication is a two-way process wherein the message in the form of ideas,
thoughts, feelings, opinions is transmitted between two or more persons with the intent of
creating a shared understanding through a selected channel by overcoming barriers that affect
its pace and ability to influence.
Effective communication is when the message conveyed by the sender is understood
by the receiver in exactly the same way as it was intended.
Communication Process:
The process of communication is a cyclic one as it begins with the sender and ends
with the sender in the form of feedback. It takes place upward, downward and laterally
throughout the organization. Communication process consists of certain steps where each
step constitutes the essential of an effective communication. Seven major elements of
successful communication process are:
 Sender
 Idea
 Encoding
 Communication Channel
 Receiver
 Decoding
 Feedback
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