UBC1310BA10

DOCSIS 3.0
Advanced Wireless Voice Gateway

Quick Installation Guide - Subscriber

 UBC1310BA10 Quick Installation Guide
Advanced Wireless Voice Gateway Subscriber User


• SAFETY NOTICES • INSTALLING THE MODEM
Grounding the Device: Install the cable modem to include 1. Connect a coaxial cable (not supplied) to the CABLE connector
grounding the coaxial cable to the earth as close as practical to on the rear panel of the device and connect the other end to
the building entrance per ANSI/NFPA 70 and the National the cable wall outlet. Do not bend or over tighten the cables, as
Electrical Code (NEC, in particular, Section 820.93, Grounding of this may strain the connector and cause damage. To connect a
the Outer Conductive Shield of a Coaxial Cable). modem and a television to the same wall outlet, you must use a
cable line splitter (not included).
This unit requires a 100-240V, 50/60Hz power adapter. Power
cable must be keyed for proper polarization, and must be fully 2. Connect the Ethernet cable (supplied) to the Ethernet port on
inserted to contact the back of the power connector port to the back panel of the modem and connect the other end to the
ensure snug connection. Do NOT use any other power adapter. Ethernet port of a PC. Use a Category 5e or Category 6
Ethernet cable with RJ-45 connectors to ensure Gigabit
Disconnecting the Device: If the cable modem becomes Ethernet speeds (when the computer supports it).
damaged or encounters some other abnormality, disconnect the 3. Connect an RJ-11 phone cable (supplied) to the TEL1 port on
power plug from the AC wall outlet immediately. the modem (when provisioned for voice service as specified by
the service provider), and connect the other end to the phone
Temperature and Altitude: Install the device in a location not to port of the telephone. If voice service is not provisioned
exceed the maximum temperature of 40˚ Celsius). Regular through the service provider, telephone service is not available.
operating altitude is 2000 m, and maximum operating altitude is
5000 m. 4. Connect the power adapter (supplied) to the POWER port.
Connect the other end to a power outlet.

UBC1310BA10
2 3
• PREPARING FOR INSTALLATION Connect a PC or Ethernet enabled device (wireless
switch or router). A PC should be connected for
✓ Verify package contents, RF cable connectors, and power initial device installation and configuration.
RJ-11
outlet.
Analog Phones

✓ Locate the RF (coaxial) cable connector on the wall.

RJ-45
✓ Verify the power outlet is working and is wired correctly. 4
Place your cable modem within a proper distance from
the outlet. Cable/RF

1 Device must be installed

vertically to obtain optimum
wireless performance.

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 UBC1310BA10 Quick Installation Guide

• DEVICE WALL MOUNT INSTRUCTIONS

You can mount the UBC1310BA10 on a wall using the 2 mounting
brackets on the side of the device. Two round or pan head screws
are recommended. See the figure below for measurements.

Label Size in Millimeters (mm)

Note: The screws should protrude from the wall so you can fit
the device between the head of the screws and the wall. If
A 7.2 +/- 0.5
you install the screws in drywall, use hollow wall anchors to
ensure the unit does not pull away from the wall due to
B 2.6 +/- 0.15 prolonged strain from the cable and power connectors.

C 19.0 +/- 1.2 2. Mount the device on the wall

To mount the device on a wall:

1. Install the 2 screws horizontally on the wall 132 mm (5.19
inches) apart.

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 UBC1310BA10 Quick Installation Guide

• UNDERSTANDING

 DEVICE CONNECTIONS AND • BASIC MODEM INFORMATION
BUTTONS
Rear and front panel connections/buttons are explained below: Example of Cable
40:49:0F:FD:90:11
RF MAC Address
RESET: Use to reset the device. Take a small object like the end of
a paper clip and insert it into the RESET opening. To power cycle
the device, hold for less than 5 seconds. To reset to factory default Firmware Version 9.59.1003
settings, hold for more than 5 seconds. The UBC1310BA10 will
reset and reboot. WARNING: Resetting to factory defaults will DOCSIS 3.0/2.0/1.1/1.0 certified
erase ANY and ALL settings that you have made and will restore PacketCable 1.5/2.0 compatible
Compatibility
the device to factory default settings. Ethernet 10/100/1000 Mbps
Wireless 802.11a/b/g/n/ac
TEL1-TEL2: Use to connect analog telephones to the device.
Telephone service must be enabled by your service provider.
Local Web
ETHERNET 1-4: Use to connect to Ethernet-enabled devices such User Interface http://192.168.100.1
as computers or gaming consoles using RJ45 Ethernet cables. Access
Each Ethernet port on the back panel of the device has two LEDs
to indicate its status. Modem Web
When an Ethernet device is connected to the cable modem: Login: user
Page Login (web
Password: user
• The Orange LED is lit when connected at 10/100 Mbps speeds. user interface)
• The Green LED is lit when connected at 1000 speeds (Gigabit
Ethernet). Default
WPA/WPA2-PSK
• LED blinks (either Orange or Green) when data is passed Encryption
between the cable modem and the connected device. “Ubee” plus the last 4 characters of the
CABLE: Use to connect to the coaxial cable from your Internet Cable Modem MAC address (in upper
Wireless Default
service provider. case). “-2.4G” is added for the 2.4GHz
SSIDs band, and “-5G” is added for the 5GHz
POWER: Use to connect to the power adapter. Plug the other end
band.
into the wall power outlet.
WPS: Located on the front panel of the device, this button is used Device with above MAC address:
for the Wi-Fi Protected Setup (WPS) method to connect a PIN- SSID Examples 2.4GHz Radio SSID = Ubee9011-2.4G
protected Wi-Fi device to the cable modem. 5GHz Radio SSID = Ubee9011-5G

The default key for both the 2.4 and 5GHz

WPA2-PSK radio bands is the last 10 characters of the
Wireless Key CM MAC address. This is your wireless
password.

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 UBC1310BA10 Quick Installation Guide

• LED

 BEHAVIOR
LED COLOR DESCRIPTION
ON - Internal power-on completed successfully.
POWER GREEN FLASHES - Initializing.
OFF - No power supplied.

DS FLASHES - Once every second when DS scan is in progress and when a firmware upgrade is in progress.
GREEN
(downstream) ON - Locked to DS channels and registered with the CMTS.
FLASHES - Once every second when US scan is in progress and when a firmware upgrade is in progress.
US (upstream) GREEN
ON - Locked to US channels and registered with the CMTS.
FLASHES - Obtaining IP address and configuration file.
ONLINE GREEN ON - Configuration completed successfully, network connected.
OFF - Network connect failed.
ON - Telephony is enabled and telephone is on-hook.
TEL1 GREEN OFF - Telephony is not provisioned.
FLASHES - Call is in progress or eMTA is attempting to register.
ON - Telephony is enabled and telephone is on-hook.
TEL2 GREEN OFF - Telephony is not provisioned.
FLASHES - Call is in progress or eMTA is attempting to register.
FLASHES - 2.4GHz WiFi traffic is being passed.
2.4G GREEN ON - 2.4GHz WiFi is enabled.
OFF - 2.4GHz WiFi is disabled. ✴ Please note that both the 2.4GHz and
5GHz radios are enabled by default.
FLASHES - 5GHz WiFi traffic is being passed.
5G GREEN ON - 5GHz WiFi is enabled.
OFF - 5GHz WiFi is disabled.
ON GREEN - An Ethernet device is connected to the UBC1310BA10 at 1000 Mbps speed.
ETHERNET GREEN / ON ORANGE - An Ethernet device is connected to the UBC1310BA10 at 10/100 Mbps speeds.
1-4 (rear panel) ORANGE FLASHES (GREEN or ORANGE) - Data is being passed between the UBC1310BA10 and the connected Ethernet
device.

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 UBC1310BA10 Quick Installation Guide

• FEDERAL COMMUNICATION COMMISSION

INTERFERENCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is FCC Caution:
subject to the following two conditions: (1) This device may not
Any changes or modifications not expressly approved by the party
cause harmful interference, and (2) this device must accept any
responsible for compliance could void the user's authority to
interference received, including interference that may cause
operate this equipment.
undesired operation.

This equipment has been tested and found to comply with the This transmitter must not be co-located or operating in
limits for a Class B digital device, pursuant to Part 15 of the FCC conjunction with any other antenna or transmitter.
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This Radiation Exposure Statement:
equipment generates, uses and can radiate radio frequency energy
This equipment complies with FCC radiation exposure limits set
and, if not installed and used in accordance with the instructions,
forth for an uncontrolled environment. This equipment should be
may cause harmful interference to radio communications.
installed and operated with minimum distance 30cm between the
However, there is no guarantee that interference will not occur in a
radiator & your body.
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.

5GHz Wireless Statement:

For operation within the 5.15~5.25GHz frequency ranges, this device is

restricted to indoor environments.

This device meets all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.

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