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Search On HCI Disasters and Make A Reflection On This

The document discusses human-computer interaction (HCI) disasters. It defines a disaster as something that makes a product or application a complete non-starter for users. Minor usability issues can be tolerated if the user can still get things done, but disasters occur when functionality failures prevent users from being able to do what they want to do at all. The key things that cause disasters are failures where users are unwilling to import or share important personal data like address books into an untrusted application due to concerns about how it will handle their information or inability to perform essential tasks.

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RedenRosuenaGabriel
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2K views

Search On HCI Disasters and Make A Reflection On This

The document discusses human-computer interaction (HCI) disasters. It defines a disaster as something that makes a product or application a complete non-starter for users. Minor usability issues can be tolerated if the user can still get things done, but disasters occur when functionality failures prevent users from being able to do what they want to do at all. The key things that cause disasters are failures where users are unwilling to import or share important personal data like address books into an untrusted application due to concerns about how it will handle their information or inability to perform essential tasks.

Uploaded by

RedenRosuenaGabriel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Search on HCI disasters and make a reflection on this. Write in on short coupon bond.

Disaster

What are the things that make a product or application a non-starter? This is
not about usability friction, all those interface gripes (which I keep getting
annoyed at in other people's products); we can live with a lot of pain so long
as we get things done. Indeed I keep using Word, Dreamweaver, and this
RSI-inducing Mac, even though I constantly complain about them all.

No, the things that are critical are those which make us think, "Enter my
address book into yet another application? NO WAY!". Total disaster is
typically about failures of functionality, not usability 'problems', unless they
are so severe that we cannot do what we want to do at all.

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