Diversity in Leadership Study: Year Two Executive Report
Diversity in Leadership Study: Year Two Executive Report
DIVERSITY IN
LEADERSHIP STUDY
YE AR T WO EXECUTIVE REPORT
START
UNCLASSIFIED
DIVERSITY IN LEADERSHIP STUDY • YEAR TWO EXECUTIVE REPORT
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
FOREWORD
I am proud to present the accomplishments of the second implementation year of the Diversity in Leadership Study (DLS). We are
concluding a year during which we applied the foundational work of Year One, allowing us to begin tackling the complex challenges of
addressing DLS’s seven recommendations to improve the diversity of CIA leadership and the inclusiveness of its culture. We also took
advantage of new opportunities to engage leadership at all levels and to deepen partnerships across CIA to meet critical objectives. This
Year Two Report describes the DLS approach, progress, and next steps. I thank my predecessor Beverly Kennedy for her outstanding
leadership during the first two implementation years.
Year Three is the midpoint of the five-year implementation effort. This is the pivotal year where we need to roll up our sleeves to make
headway in changing organizational culture and processes related to complex issues such as career development, assignments,
promotions, and succession planning. Year Three will focus on actionable events, training, and analysis that will support the expansion of
the leadership pipeline at all levels. Our “Listen, Learn, and Lead” framework will broaden and reinforce the understanding of the value
of an inclusive and diverse leadership at CIA and increase opportunities for intelligence officers at all levels to lead from where they are
as we fulfill our mission to safeguard this nation.
Continued support from leaders at all levels, the workforce, and our partners is critical to ensure that CIA is
an organization where all talent and perspectives are welcomed and valued, and where all individuals are
able to reach their full potential in service to our country. The future is bright, and the continued focus
and implementation of the recommendations will make our future a reality.
Annabel Sheron
Implementation Lead, Director’s Diversity in Leadership Study
Central Intelligence Agency
1 January 2018
This Study complements other CIA work to address its diversity and inclusion (D&I) challenges and provide
solutions, including the (D&I) Strategic Plan and the Director’s Advisory Group (DAG).
DIVERSITY IN LEADERSHIP STUDY • YEAR TWO EXECUTIVE REPORT 1/2
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
BACKGROUND
In 2014, the Diversity in Leadership Study (DLS) was commissioned by the Director of
the CIA to examine the factors that limit diversity in the CIA’s senior leadership. “Every CIA officer must be
The DLS team used data gathered from CIA workforce surveys, focus groups, interviews, aware of diversity’s critical
and engagement sessions in a thorough analysis of workforce demographics data. The
completed Study, Overcoming Barriers to Advancement, was published in June 2015 and
impact on mission and
provided a rigorous roadmap to increase the diversity of the CIA’s leadership and build a understand her or his role
more inclusive culture. in creating an intelligence
The Study highlighted that CIA leadership does not reflect the diversity of the nation or organization where every
the CIA workforce and identified cultural, management, and organizational challenges
that contribute to the lack of diversity in the Agency’s leadership. Specifically, it individual is respected and
concluded that the Agency does not sufficiently give priority to the development of all of valued.”a
its officers, hold itself accountable for maintaining a diverse and inclusive workplace, or
consistently promote an inclusive culture. aDirector’s
Diversity in Leadership Study,
To address the findings, the Study offered seven recommendations to build a more Overcoming Barriers to Advancement, 2015.
diverse leadership cadre and foster an inclusive culture at CIA.
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OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
BACKGROUND
DLS Recommendations
1 Set Leadership Expectations Regarding Diversity, Inclusion, 5 Improve Talent Identification, Development,
and Employee Development and Management Practices
Leadership must communicate requirements for diversity Recognizing leadership potential and taking the concrete
and inclusion (D&I) for the workforce and track, follow, and steps—such as transparent and fair succession planning—to
measure these expectations. Additionally, all managers fully develop that potential must be a primary focus of the
and supervisors need to take responsibility for the career Agency’s senior leadership.
development of all employees under their direction.
6 Increase Hiring of Diverse Talents and Backgrounds
2 Drive Accountability To Ensure Compliance The Agency must accomplish four priorities: (1) invest in
The Agency must establish a corporate-level program community outreach and relationship building; (2) reemphasize
evaluation in order to drive and institutionalize accountability relationships and commitments to draw from colleges,
for inclusive behaviors. universities, and professional associations with significant
populations of underrepresented groups; (3) establish
3 Promote Transparency and Build Trust internship and fellow programs supporting the recruitment of
Increased transparency and publication of the results underrepresented groups; and (4) frequently communicate and
for promotions, assignments, awards, and other career socialize Recruitment Center activities in the workforce.
management processes will allow officers to (1) better
understand their career development and (2) more effectively 7 Expand and Diversify Networking Opportunities
compete for promotions and assignments. The Agency should enable and encourage cross-organizational
and corporate opportunities—such as mentoring—to expand
4 Foster an Inclusive Climate professional networks and foster joint mission action.
Leaders must set the standard for what is expected, and all
Agency officers must be fully aware and well prepared to
address diversity, inclusion, and equity issues as they arise.
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OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
cInnovation, Diversity, and Market Growth, Center for Talent Innovation, 2013.
The flagship project of the center is its task force—of which CIS is a member—focused on
helping organizations leverage talent across the divides of gender, generation, and culture.
dWaiter, Is That Inclusion in My Soup? A New Recipe To Improve Business Performance,
Deloitte Australia and Victorian Equal Opportunity & Human Rights Commission, 2013.
eHow Diversity Can Drive Innovation, Harvard Business Review, December 2013.
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OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
The DLS Reverse Mentoring Pilot was a highly successful Working in partnership with the Talent Development Reverse Mentoring Pilot Program
activity during Year Two. Reverse mentoring is a career Office (TDO) Professional Development Group (PDG) • Partnered senior officers with officers
development practice that helps businesses gain insights and and the LeadershipNOW! Team, DLS assisted in having less than five years tenure.
perspectives from less tenured, often younger employees. the delivery of two workshops focused on building
Unlike traditional mentoring, reverse mentoring has the junior five key behaviors to deepen one’s awareness of • Created a unique opportunity for officers
employee as the mentor and the senior leader as the mentee. authenticity, trust, and inclusion in their personal by providing a forum to exchange
performance. The workshops introduced the ideas and expand thinking through
The 2017 pilot was conducted with many mentoring exposure to different perspectives.
duos during a six-month period. Reverse mentoring concept of acquired diversity and explored a
introduced senior officers to junior officers to simple framework for better self-leadership and
facilitate two-way communication across genders influence of others. The impact of this training Workshops
and generations. By partnering officers with less than has served to address DLS Recommendation • Partnered with TDO/PDG on two
five years of Agency experience with those who have Four, Foster an Inclusive Environment. workshops “The Five Agreements:
CIA careers spanning at least 15 years, the program A Simple Framework to Better
helps more senior leaders understand the challenges Leadership”—that demonstrated the
faced by newer intelligence officers and supports importance of authenticity, inclusion,
the latter in developing their leadership skills. and trust in the workplace.
Plans for a second Reverse Mentoring phase is • Workshop highlighted the following
under way, with a goal of transitioning the program behaviors that can be emulated
to an enterprise partner in Year Three. to support inclusion, such as:
• Be impeccable with your word
• Don’t take anything personally
• Don’t make assumptions
• Always do your best
• Be skeptical, but learn to listen
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ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
RETENTION ASSIGNMENT
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OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
In the summer of 2017, the DLS Implementation Team undertook an enterprisewide project Assignment Selection Process Review
to review the consistency, transparency, and equity in CIA’s Assignment Selection process. • Researched how officers are selected
The team interviewed officers from all Directorates and Mission Centers, predominantly for assignments with a lens to study
Lead Talent Officers (LTOs) and Lead Talent Integrators (LTIs), about how their processes consistency, transparency, and
aligned with the current Agency policies related to personnel assignments—as well as the fairness of process and practices.
documentation process for the consistency of how selection decisions are made. The data
gathered are now being analyzed, and any substantial areas of concern regarding inequity, • Will recommend improvements in Year
or opportunities for perceived inequity, will be distilled in a final report. Data, findings, Three to address the research findings.
and any associated recommendations for improvement are planned for Year Three.
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ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
0 0
FY 2013 FY14 FY15 FY16 FY17 FY 2013 FY14 FY15 FY16 FY17
Source: CIA Careerist Diversity Analysis FY13-FY17, Talent Management Office, Workforce Strategy Group, December 2017.
DIVERSITY IN LEADERSHIP STUDY • YEAR TWO EXECUTIVE REPORT 7/7
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ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
The DLS Implementation Team randomly selected officers for a survey in April 2017 to gain a better understanding of the FIGURE 3
workforce’s attitudes toward D&I and to gauge the awareness of initiatives aimed to increase diversity in leadership.
Pulse Survey—Highlights
DLS will continue to measure progress toward increasing diversity in leadership and building an inclusive culture. Percent
Metrics will continue to feed our business case as we work to better frame our current and future initiatives and
tackle the complex challenges by preparing and promoting the leaders needed to accomplish our mission.
Across the Agency,
97 97 percent of respondents
believe that diversity is
important to mission.
84 percent of respondents
84 see DLS implementing
positive change.
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
Many of the DLS recommendations require partnerships with other Agency During 2017, the DLS Implementation Team achieved several
components to implement and institute new approaches to broaden the diversity successful outreach milestones. Along with officers from DIO
of leadership. In Year Two, the DLS Implementation Team worked to create and DAG, DLS participated in many runnings of Practice of
partnerships with the TC offices to share data, to analyze, and to collectively Intelligence–Mission Orientation (POI-MO) h course segments to
work to shape specific talent practices. As the responsibility for the growth and communicate to new officers that D&I is expected and essential
development of the CIA workforce is a requirement for all Agency managers to CIA mission success. As a result, new officers have signed
and supervisors, it was critical that DLS achieve synergy with the TC. up to become DLS advocates. DLS also hosts a table at the
The partnerships with the TC entities are playing a vital role in the data analysis, POI-MO career resource fairs to inform new officers of DLS
instructional content review, and communication of DLS products. In support efforts and distribute our literature and leadership development
of these efforts, DLS developed and is coordinating an ongoing review of an products. Additionally, DLS discussed the DLS Study and the
action plan to maintain the visibility and accountability of the partnerships. implementation efforts with visiting CIA partner delegations.
DLS is also working closely with the TC’s Diversity and Inclusion Office (DIO)
and the Director’s Advisory Group (DAG) as well as the diversity components
of the Agency Directorates and Mission Centers to align DLS strategies and
to deliver initiatives that tackle the issues outlined in the DLS Study.
We believe that these partnerships will enhance our efforts to inform, educate,
and advise in all areas related to expanding opportunities to leadership at the CIA.
DLS established a format to collaborate, report, and communicate partnership
goals. DLS will continue to lead as well as serve as a stakeholder in any project
that is aligned to current and future talent processes. This approach has allowed
DLS to identify operational efficiencies, bring consistency of approach and
messaging, and ensure that initiatives are integrated with existing programs.
hPractice of Intelligence–Mission Orientation is the CIA’s introductory onboarding program for new officers.
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OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
One highly regarded outcome was the publication of the Building Blocks for Leadership Development
resource tools by the DLS Frameworks Action Team. The Action Team conducted a meta-analysis
by reviewing SIS officers’ career paths through DLS interviews or surveys, previous interviews
conducted by the DAG, and a sample collection of data to explore SIS paths to leadership, all of
which identified the skills, competencies, and experiences that contributed to their career journey.
This insightful information and sage advice are incorporated into
an engaging infographic and pamphlet that Agency officers can
reference on their leadership journeys. These resource tools were
incorporated into a running of the Executive Skills for Today’s Leaders
(ESTL), a leadership course attended by GS-15 and SIS officers, and
distributed at a variety of additional leadership-focused courses.
The “Building Blocks for Leadership Development” pamphlet,
infographic, and associated report are currently available.
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH
OVERVIEW FOREWORD BACKGROUND YEAR TWO YEAR TWO CORE INITIATIVES PARTNERSHIPS ACTION TEAM YEAR THREE
ACCOMPLISHMENTS APPROACH AND OUTREACH WRAP-UP APPROACH