Reliability Data Collection and Exchange

SPEC2000 Ch Chapter
t 11

John Nazareth
Chief, Maintenance Data Analysis
Bombardier Commercial Aircraft
2008 ATA e-
e-Business Forum
Outline

• Current RIG Activity

• SPEC2000 Chapter 11 – what it is

• Overview & evolution of SPEC2000 Chapter 11

• Reliability Data Records

• Protocol for Transmittal

• p
Chapter 13-2 Reliability
13- y Metrics

• Chapter 15 Delivery Configuration Data

• Joint IATA and ATA SPEC2000 Chapter 11 Efforts

• Roadmap to the Future

Current Reliability Interest Group (RIG) Activity

™ Electronic Logbook Project Team (SPEC2000 Chapter 17)

Š Team
T has
h been
b developing
d l i data
d t model
d l for
f exchanging
h i information
i f ti
from e
e--logbook to ground maintenance systems.
™ Reliability Data Exchange (SPEC2000 Chapter 11)
Š Recently published and refined. Now looking for implementation
by airlines to drive benefits
™ Electronic Teardown Project Team (SPEC2000 Chapter 16)
Š Harmonizing old teardown with Shop Findings to create new
format for use with electronic airworthiness documents
™ Delivery Configuration Data (SPEC2000 Chapter 15)
Š Developed a DRAFT record reviewed at the Oct 7 – 9, RIG Meeting
in Washington DC
™ Performance Metric Standards (SPEC2000 Chapter 13)
Š Reviewed proposed expansion of Section 13-13-2 (Reliability Metrics)
at the Oct 7 – 9, RIG Meeting in Washington DC

3
 SPEC2000 Chapter 11
Overview & Evolution

Operators needed to collect, organize and exchange reliability

data between many different organizations : Manufacturers,
suppliers regulatory authorities
suppliers, authorities, each other.
other An industry standard
allowed all parties to do this efficiently and cost effectively.
 SPEC2000 Chapter 11/13, Overview & Evolution

Aircraft SPEC2000 Chapter

Component Reliability Data 11 Conditional ATA releases
Reliability Data Collection Acceptance of SPEC2000
Collection Task Standardization Aircraft Reliability Chapter 13
Force begins begins standard
02/2001 01/2002 05/2004

04/1997 09/2001 09/2003 Cont.

05/2005
Created ARDTF ATA releases
Component establishes
t bli h SPEC2000
Reliability data framework for Chapter 11
developing aircraft
Collection
reliability data
standard in
standards
Ch t 11
Chapter

Reliability Interest Group has the largest active

participation within the SPEC2000 family
family.
21
SPEC2000 Chapter 11/13, Overview & Evolution

™ The dedication of resources by many key industry members to the

development of this standard has been outstanding, especially given the
poor economic climate of our industry.
™ The level of co-
co-operation and open sharing amongst the task force
members has been extremely high.
high There is a strong recognition of the
value of the standard creation and this has inspired true commitment
from all members.
™ This was the result of a truly global team effort
effort.
SPEC2000 Chapter 11/13, Overview & Evolution

™ SPEC2000 Chapter
p 11 – “Aircraft Reliability
y Data
Collection and Exchange”, has been part of ATA
Spec2000 since May 2004
™ It was endorsed by IATA for use by it’s members in
January 2005
™ Called out in ISO STEP 10303 / AP 239 PLCS
SPEC2000 Chapter 11 - What it is

™ It defines what events constitute the reliability & maintainability landscape of

aircraft in the transport business

™ It identifies which elements within each event are important to capture

™ It defines what each element identified means

™ It is a common language that allows aviation industry partners to exchange detailed

reliability data easily and cost effectively.

™ It defines a protocol for exchanging data – XML

If your organization subscribes to SPEC2000 for standards such as

material procurement, you already have access to the reliability
data records in Chapter 11.
SPEC2000 Chapter 11 Reliability Data Records
 SPEC2000 Chapter 11 records types

Solid lines indicate matching fields

tying associated records in current
records. Underlined TEI represents
key field for record.
record

Broken lines indicate data associations AC STATUS

AC
not directly linked. CHANGE
LOGBOOK
(Operator/Leaser)
Combination of CAGE code, PN,SN,
OEI
Date and MSN is always unique for (MTN)
tracking components. HRI
AC HRS/LDG
(Report)

AC EVENTS
ERI ENG
OEI AC CONFIG CONFIG
As Delivered & As Delivered &
LRU M i t i d
Maintained M i t i d
Maintained
RMVL (Not in Current (Not in Current
RTI Scope) Scope)
OEI
(MTN)
ENG Shop
ERI
Findings
HRI (Not in Current
SB/MOD Scope)
SCHED
MAINT
HRI
OEI
(MTN)
SHOP
OEI - Logbook Record Identifier
FINDINGS
ERI - Event Record Identifier
SFI
HRI - Schedule Maintenance Record
RTI
Identifier
RTI - Removed LRU Record Identifier
SFI - Shop Findings Record Identifier
(MTN) - Maintenance Tracking Identifier
(Sublevel to OEI and/or HRI)
SPEC2000 Chapter 11 Record Tables

Chapter 11 has 9 records :

™ LRU R
Removall record
d
Š Purpose : Collect details of the components removed from an
aircraft as well as reasons for removal and details of component
being installed.
™ Shop Findings record
Š Purpose: Collect detailed component tear down reports from an
airline’s shop or other repair facilities.
™ Aircraft Hours and Landings record
Š Purpose: Collect detailed hours,
hours cycles and utilization data from
operators. This data can also be used as the basis for MTBUR
calculations, etc.
™ Aircraft Event record
Š Purpose : To capture aircraft event data such as delays,
cancellations, incidents, etc.
SPEC2000 Chapter 11 Record Tables

™ Aircraft Logbook record

Š Purpose : Collect technical/journey log entries such as pilot
reports, maintenance corrective action, etc.
™ Scheduled Maintenance record
Š Purpose : Collect scheduled (heavy and line) maintenance data,
findings and corrective action, and provide reference ability
back to the operator’s maintenance program.
™ Service Bulletin/Modification record
Š Purpose : Provide data on service bulletin/mod incorporation
and unincorporation.
™ Aircraft Status Change record
Š Purpose : Capture changes in aircraft ownership, operator, long
term storage disposition, engine model changes, etc.
™ Summary Counts record
Š Purpose : Collect summarized rate and count information on an
operator's fleet, e.g. schedule interruption counts by ATA, etc.
SPEC2000 Chapter 11 Record Tables

Field Name Field Type (Mandatory vs Conditional)

N br Inform ation D ata to be D ata E lem ent TEI C ondition D ata T ype Size: E x ample B usiness rules /
L evel C ollected (C SD D ) m in/ com m ents
(B usiness m ax
T erm s)
1 Segm ent H eader The H eader Segm ent is
“H D R ” M andatory.
This segm ent is sent only
once per transm ission of
Aircraft H ours and
Landings record.
2 R ecord Status C hange C ode CHG M andatory AN 1/1 N The valid codes are
N = N ew; D =D elete; T =
Total R eplacem ent
3 R eporting
O rganization
C ode
R eporting
O rganization
C ode
ROC M andatory AN 3/5 UAL Should be C AGE or
N C A GE code. Field
U se cod e ZZ Z Z Z if no
C A GE /N C A GE is
available Definitions
O R use IC AO code for
operator.
4 R eporting R eporting RON C onditional AN 1/55 U nited R equired if the reporting
O rganization O rganization Airlines organization has no
N am e N am e C A GE /N C A GE C ode.
5 O perator C ode O perator C ode O PR M andatory AN 3/5 UAL This code should support
IC AO 3-digit airline
designator for reliability
applications.
U se ZZ Z ZZ if no IC A O
code is available.
This elem ent is a KEY
field in the record.
6 O perator N am e C om pany N am e W H O C onditional AN 1/55 U nited R epresents the nam e of
Airlines operator in reliability
applications.
M andatory, if operator of
the aircraft has no IC AO
operator code.
Aircraft Event Record

Reporting Organization Code APU Cumulative Cycles General Ground Interrupt Indicator
Operator Code Interruption Code Delay Time
Airframe Manufacturer Code Total Number of Consequential Interruptions Aborted Approach Indicator
Ai
Aircraft
ft Model
M d l Ai li ATA System
Airline S t Code
C d (Discrepancy/
(Di / E
Emergency Descent
D t Indicator
I di t
Aircraft Series Symptom) In-Flight Shutdown Indicator
Aircraft Manufacturer Serial Number Airline ATA System Code (Maintenance Action) Substitute Aircraft Indicator
Aircraft Registration Number Aircraft Message Code Aircraft on Ground Indicator
Operator Aircraft Internal Identifier Aircraft Message Text Service Interruption Chargeability Indicator
Aircraft Engine Type Arrival Station Code Suspected Maintenance Error Indicator
Engine Position Code Departure Flight Number Suspected Operational Error Indicator
Engine Serial Number Scheduled Departure Time Technical Incident Indicator
Aircraft Engine Model Actual Departure Time READI Exclusion Indicator (Reference READI Group)
Aircraft Engine Manufacturer Code Actual Arrival Date Incident Cause Code
Aircraft APU Type Scheduled Arrival Time Consequential Incident Cause Code
Aircraft APU Serial Number Actual Arrival Time Aircraft Event Text
Aircraft APU Model Maintenance Notified Time Aircraft Event Text (Corrective Action)
Aircraft APU Manufacturer Code Maintenance Released Time Comment Text
Event Record Identifier Maintenance Total Downtime Logbook Record Identifier
Incident Occurrence Date Delayy Indicator Install Date of Removed Part
Departure / Reporting Station Code Cancellation Indicator Removed Part Manufacturer Code
Aircraft Cumulative Total Flight Hours Diversion Indicator Removed Part Manufacturer Name
Aircraft Cumulative Total Cycles Air Turnback Indicator Removed Manufacturer Full Length Part Number
Engine Cumulative Hours General Air Interrupts Indicator Removed Manufacturer Serial Number
Engine Cumulative Cycles Aborted Take-off Indicator
APU Cumulative Hours Return To Gate Indicator
 Component Removal Record

OPERATOR CODE PART POSITION OPERATING DAY COUNT

AIRFRAME MANUFACTURER CODE REMOVED OPERATOR PART NUMBER NHA PART MANUFACTURER CODE
AIRCRAFT MODEL REMOVED OPERATOR SERIAL NUMBER NHA MANUFACTURER PART NUMBER
AIRCRAFT SERIES SUPPLIER CODE NHA PART NAME
AIRCRAFT MANUFACTURER SERIAL NUMBER AIRLINE ATA SYSTEM CODE NHA OPERATOR PART NUMBER
AIRCRAFT REGISTRATION NUMBER REMOVAL STATION CODE NHA OPERATOR SERIAL NUMBER
OPERATOR AIRCRAFT INTERNAL IDENTIFIER AIRCRAFT MESSAGE CODE SUPPLIER CODE
EVENT RECORD IDENTIFIER AIRCRAFT MESSAGE TEXT INSTALLED DATE
AIRCRAFT ENGINE MODEL MAINTENANCE ACTION TEXT INSTALLED PART MANUFACTURER CODE
ENGINE SERIAL NUMBER AIRCRAFT CUMULATIVE TOTAL FLIGHT HOURS INSTALLED PART MANUFACTURER NAME
ENGINE POSITION CODE AIRCRAFT CUMULATIVE TOTAL CYCLES INSTALLED MANUFACTURER SERIAL NUMBER
AIRCRAFT APU MODEL ENGINE CUMULATIVE HOURS INSTALLED OPERATOR PART NUMBER
AIRCRAFT APU SERIAL NUMBER ENGINE CUMULATIVE CYCLES INSTALLED OPERATOR SERIAL NUMBER
REMOVED LRU RECORD IDENTIFIER APU CUMULATIVE HOURS SUPPLIER CODE
REMOVAL DATE APU CUMULATIVE CYCLES Time since new
REMOVAL TYPE CODE LOGBOOK RECORD IDENTIFIER Cycles since new
REMOVAL TYPE TEXT MAINTENANCE ACTION Time since overhaul
REMOVED PART MANUFACTURER CODE EVENT RECORD IDENTIFIER Cycles since overhaul
REMOVED MANUFACTURER PART NUMBER SCHEDULED MAINTENANCE IDENTIFIER Time since repair
REMOVED MANUFACTURER SERIAL NUMBER TIME CYCLE REFERENCE CODE Cycles since repair
REMOVAL REASON TEXT OPERATING TIME Time since last installation
ENGINE/APU POSITION IDENTIFIER OPERATING CYCLE COUNT Cycles since last installation
 Scheduled Maintenance Record

OPERATOR CODE INSPECTION METHOD DESCRIPTION CORROSION TEMPORARY PROTECTION SYSTEM VISIBLE
INDICATOR
AIRFRAME MANUFACTURER CODE MAINTENANCE EMPLOYEE SKILL CODE COMMENT TEXT
AIRCRAFT MODEL TASK LABOR COUNT NON ROUTINE TASK LABOR COUNT
AIRCRAFT SERIES TASK TOTAL LABOR HOURS NON ROUTINE TASK TOTAL LABOR HOURS
AIRCRAFT MANUFACTURER SERIAL NUMBER TASK ELAPSED TIME NON ROUTINE TASK ELAPSED TIME
AIRCRAFT REGISTRATION NUMBER TASK MATERIAL COST NON ROUTINE TASK MATERIAL COST
OPERATOR AIRCRAFT INTERNAL IDENTIFIER TASK TOTAL COST NON ROUTINE TASK TOTAL COST
SCHEDULED MAINTENANCE IDENTIFIER INTERNATIONAL CURRENCY CMR/ALI ITEM NUMBER
OPERATOR SPECIFIC TASK INDICATOR MAINTENANCE FINDING INDICATOR CMR/ALI ITEM TITLE
AIRFRAMER MAINTENANCE TASK NUMBER MAINTENANCE FINDINGS DEFECT CODE PASSED CMR/ALI ITEM INDICATOR
MAINTENANCE REVIEW BOARD DOCUMENT NUMBER MAINTENANCE FINDINGS DEFECT DESCRIPTION LOGBOOK RECORD IDENTIFIER
AIRFRAMER MAINTENANCE TASK TITLE MAINTENANCE FINDINGS DEFECT TEXT MAINTENANCE ACTION TRACKING NUMBER
AIRFRAMER TASK CARD/AMM REFERENCE NUMBER NON ROUTINE TASK REFERENCE MAINTENANCE ACTION LABOR COUNT
AIRFRAMER TASK CARD TITLE NON ROUTINE TASK REFERENCE DESCRIPTION MAINTENANCE ACTION TOTAL LABOR HOURS
OPERATOR MAINTENANCE TASK NUMBER NON ROUTINE CORRECTIVE ACTION TAKEN TEXT MAINTENANCE ACTION ELAPSED TIME
OPERATOR MAINTENANCE TASK NUMBER TITLE MAINTENANCE TASK OUT-OF-SCOPE
OUT OF SCOPE FINDING INDICATOR MAINTENANCE ACTION MATERIAL COST
TASK START DATE MAINTENANCE TASK OUT-OF-SCOPE FINDING DESCRIPTION MAINTENANCE ACTION TOTAL COST
TASK END DATE CORROSION LEVEL INTERNATIONAL CURRENCY
OPERATOR MAINTENANCE CHECK IDENTIFIER CORROSION TYPE CODE REMOVAL DATE
OPERATOR MAINTENANCE CHECK INTERVAL CORROSION TYPE DESCRIPTION REMOVED PART MANUFACTURER CODE
OPERATOR MAINTENANCE TASK INTERVAL NUMBER REPAIR APPROVAL REFERENCE REMOVED MANUFACTURER PART NUMBER
AIRCRAFT CUMULATIVE TOTAL FLIGHT HOURS AIRFRAME MANUFACTURER MAINTENANCE ZONE REMOVED MANUFACTURER SERIAL NUMBER
AIRCRAFT CUMULATIVE TOTAL CYCLES OPERATOR UNIQUE MAINTENANCE ZONE REMOVED PART POSITION RELATIVE TO POWER PLANT OR
ENGINE CUMULATIVE HOURS AIRFRAME LEFT HAND/RIGHT HAND POSITION CODE PART POSITION
ENGINE CUMULATIVE CYCLES AIRCRAFT FRAME IDENTIFIER REMOVAL REASON TEXT
APU CUMULATIVE HOURS AIRCRAFT RIB INDENTIFIER REMOVED OPERATOR PART NUMBER
APU CUMULATIVE CYCLES AIRCRAFT SPAR IDENTIFIER REMOVED OPERATOR SERIAL NUMBER
OPERATING TIME AIRCRAFT MODEL STRINGER IDENTIFIER SUPPLIER CODE
OPERATING CYCLE COUNT AIRFRAME STATION IDENTIFIER INSTALLED DATE
OPERATING DAY COUNT AIRFRAME STATION DESCRIPTION INSTALLED PART MANUFACTURER CODE
PREVIOUS INSPECTION DATE AIRFRAME VERTICAL REFERENCE NUMBER INSTALLED MANUFACTURER PART NUMBER
OPERATOR JOB CARD NUMBER AIRFRAME LONGITUDINAL REFERENCE NUMBER INSTALLED MANUFACTURER SERIAL NUMBER
OPERATOR JOB CARD TITLE REPAIR STRUCTURAL MATERIAL TYPE DESCRIPTION INSTALLED OPERATOR PART NUMBER
INSPECTION METHOD CODE CORROSION TEMPORARY PROTECTION SYSTEM INDICATOR INSTALLED OPERATOR SERIAL NUMBER
Shop Report Record
OPERATOR CODE INCOMING INSPECTION TEXT
AIRFRAME MANUFACTURER CODE SHOP ACTION TEXT
AIRCRAFT MODEL SHOP REPAIR LOCATION CODE
AIRCRAFT SERIES MOD (S) INCORPORATED (THIS VISIT) TEXT
AIRCRAFT MANUFACTURER SERIAL NUMBER SHOP ACTION CODE
AIRCRAFT REGISTRATION NUMBER SHOP DISCLOSURE INDICATOR
OPERATOR AIRCRAFT INTERNAL IDENTIFIER SHIPPED DATE
SHOP FINDINGS RECORD IDENTIFIER SHIPPED PART MANUFACTURER CODE
SHOP RECEIVED DATE SHIPPED MANUFACTURER PART NUMBER
RECEIVED PART MANUFACTURER CODE SHIPPED MANUFACTURER SERIAL NUMBER
RECEIVED MANUFACTURER PART NUMBER SHIPPED OPERATOR PART NUMBER
RECEIVED MANUFACTURER SERIAL NUMBER SHIPPED OPERATOR SERIAL NUMBER
SUPPLIER REMOVAL TYPE CODE SHIPPED MODIFICATION LEVEL
SUPPLIER REMOVAL TYPE TEXT REMOVAL DATE
U / FAULT
FAILURE/ U FOUND
OU REMOVAL
O TYPE CODE
CO
FAILURE/ FAULT INDUCED REMOVAL TYPE TEXT
FAILURE/ FAULT CONFIRMS REASON FOR REMOVAL REMOVED PART MANUFACTURER CODE
FAILURE/ FAULT CONFIRMS AIRCRAFT MESSAGE REMOVED MANUFACTURER PART NUMBER
FAILURE/ FAULT CONFIRMS AIRCRAFT PART BITE REMOVAL REASON TEXT
MESSAGE
HARDWARE/ SOFTWARE FAILURE REMOVED OPERATOR PART NUMBER
RECEIVED OPERATOR PART NUMBER REMOVED OPERATOR SERIAL NUMBER
RECEIVED OPERATOR SERIAL NUMBER REMOVAL TRACKING IDENTIFIER
SUPPLIER CODE SHOP TOTAL LABOR HOURS
INCOMING MODIFICATION LEVEL SHOP FLOW TIME
SHOP FINDINGS CODE SHOP MATERIAL COST
RELATED SHOP FINDING RECORD IDENTIFIER REPAIR PRICE AMOUNT
REPAIR LOCATION NAME INTERNATIONAL CURRENCY
Logbook Record (Pireps/Mareps)
OPERATOR CODE AIRCRAFT MESSAGE CODE
AIRFRAME MANUFACTURER CODE AIRCRAFT MESSAGE TEXT
AIRCRAFT MODEL AIRLINE ATA SYSTEM CODE (MAINTENANCE ACTION)
AIRCRAFT SERIES MAINTENANCE ACTION COMPLETION TIME
AIRCRAFT MANUFACTURER SERIAL NUMBER MAINTENANCE ACTION DEFERRAL REASON TEXT
AIRCRAFT REGISTRATION NUMBER AUTHORITY DOCUMENT REFERENCE NUMBER
OPERATOR AIRCRAFT INTERNAL IDENTIFIER DELAY TIME (TECHNICAL DELAYS)
AIRCRAFT ENGINE TYPE MAINTENANCE ACTION CODE
ENGINE POSITION CODE DISCREPANCY SYMPTOM CODE
ENGINE SERIAL NUMBER FINDINGS TYPE CODE
AIRCRAFT ENGINE MODEL PHASE OF FLIGHT
AIRCRAFT APU TYPE WORK REQUESTED DESCRIPTION
AIRCRAFT APU SERIAL NUMBER DISCREPANCY TEXT
AIRCRAFT APU MODEL MAINTENANCE ACTION TEXT
AIRCRAFT APU MANUFACTURER CODE COMMENT TEXT
LOGBOOK RECORD IDENTIFIER Scheduled Maintenance Identifier
MAINTENANCE TRACKING IDENTIFIER MAINTENANCE ACTION LABOR COUNT
MAINTENANCE ACTION SEQUENCE NUMBER MAINTENANCE ACTION TOTAL LABOR HOURS
DISCREPANCY OCCURRENCE DATE MAINTENANCE ACTION ELAPSED TIME
DISCREPANCY ORIGINATION TYPE CODE MAINTENANCE ACTION MATERIAL COST
MAINTENANCE TYPE CODE MAINTENANCE ACTION TOTAL COST
DEPARTURE / REPORTING STATION CODE INTERNATIONAL CURRENCY
MAINTENANCE ACTION DATE SERVICE BULLETIN/ LETTER NUMBER
MAINTENANCE ACTION COMPLETION DATE MAINTENANCE CHECK IDENTIFIER
MAINTENANCE ACTION STATION CODE MAINTENANCE CHECK INTERVAL
MAINTENANCE ACTION STATUS CODE NON ROUTINE TASK REFERENCE
TECHNICAL INCIDENT INDICATOR NON ROUTINE TASK REFERENCE DESCRIPTION
ETOPS FLIGHT INDICATOR OPERATOR MAINTENANCE TASK NUMBER
DEPARTURE FLIGHT NUMBER OPERATOR JOB CARD NUMBER
DEPARTURE DATE AIRFRAMER MAINTENANCE TASK (MPD ITEM) NUMBER
DEPARTURE TIME MAINTENANCE REVIEW BOARD DOCUMENT NUMBER
ARRIVAL STATION CODE AIRFRAMER TASK CARD/AMM REFERENCE NUMBER
AIRLINE ATA SYSTEM CODE (DISCREPANCY/SYMPTOM) AIRWORTHINESS DIRECTIVE NUMBER
Linking Fields

• Fields have been added to facilitate linking related records

• This allows more efficient drill down and analysis to find “root
cause” data.
cause data

• Data is repeated in case of missing records or erroneous linking

information
 Linking Fields

Linking the Event, Logbook, LRU Removal, Shop Report

EVENT LOGBOOK REMOVAL SHOP

ERI EV930630 OEI LG41106 RTI RM10774 SFI SH38440
OEI LG41106 ATA 2310 OEI LG41106 RTI RM10774
ROC LTX DOT 11-Aug-01 OPR LTX OPR LTX
OPR LTX AMC Q400 AMC Q400 AMC Q400
AMC Q400 AIN 4232 AIN 4232 AIN 4232
ICD P ROC LTX ASN 6-2311-3-0020 MPN EVR716-11-0350A
DTA 2311 OPR LTX MFR 32AXV SER 4689709A-02062
ATA 231101 LOC MPN EVR716-11-0350A RED 11-Aug-01
IOD 11-Aug-01 DOC P SER 9709A02062 RRC U
AIN 4232 MCC 11-Aug-01 ATA 231101 FFC Y
DLY 1 MAH 3.5 TTY U FCR Y
TCI 3 RED 11-Aug-01 MRD 15/08/2001
DTM 0.53 CPI 2 MFR 32AXV
CTH 3576 SHP 25/10/2001
CTY 4301
DCT #2 comm will not DCT #2 VHF: TX-CARRIER RET VHF TRANSCEIVER - DCT VHF TRANSCEIVER -
receive ONLY RX-STATIC- STATIC-RT STATIC-RT UNREADABLE.
UNREADABLE. NO UNREADABLE.
VOICE AT ALL.
MNT Replaced MNT REMOVED & REPLACED INT "Power supply failure:
transceiver. VHF TRANSCEIVER. Unrelated. Replaced.
CONDUCTED TEST IAW Intermittent. MX19 OUT -
TASK 23-11-00-710-801. 3522;911M26 - Fault code
TEST GOOD. present: Unrelated.
Intermittent. DPU FC
11101;999 - Unit sent to XXX;
CONFIRMED DEFECT. DPU
O
BOARD REPROGRAMMED.
OG
Standard Protocol (Local Area Network)

PC1 PRINTER 3 PC 2

PRINTER 1 FAX 1 PRINTER 2

SPEC2000 Ch 11 - Standard Protocol for Reliability &
Maintenance Data Exchange

AIRLINE 1 AIRFRAMER 1 AIRLINE 2

MRO 1 AIRFRAMER 2 SUPPLIER 1

SPEC2000 Ch 11 - Standard Protocol for Reliability &
Maintenance Data Exchange

Airline Partner Databases

Airframer Databases

Supplier Databases
Used by
Airline
Airframers,
or Engine Manufacturer
Airlines, Suppliers
MRO Databases
And M R & O’s
Database
Regulatory Databases

Any BUSINESS or
APPLICATION that
requires Reliability and
Maintenance data
exchange
SPEC2000 Chapter 13-2 Reliability
Metrics
 Spec2000 Chapters 11 & 13 - Scope

It is the goal of SPEC2000 Chapter 13 to standardize the

definitions of reliability metrics so as to indicate the use of
reliability data

Reliability
Analysis
y &
Reliability Airframer
Reports
Data Database
g and
Exchange
Collection

In Scope Out of Scope

Chapter 13-
13-2 Reliability Metrics
Chapter 13-
13-2 Reliability Metrics

Mean Time Between Removals - MTBR

A performance figure calculated by dividing the total unit flying hours accrued in a period by the number
of unit removals (scheduled plus unscheduled) that occurred during the same period.

MTBR = ((Quantity Per Aircraft) multiplied by (Flight Hours)) divided by Total Removals (Unscheduled
plus scheduled)
MTR = ((TQA x FHL) / TRS)

Mean Cycles Between Removals - MCBR

Similar to MTBR, but with cycles instead of hours.
MCR = ((TQA x FCL) / TRS)

Mean Time Between Unscheduled Removals - MTBUR

A performance figure calculated by dividing the total unit flying hours accrued in a period by the number
of unit unscheduled removals that occurred during the same period.

MTBUR = ((Quantity Per Aircraft) multiplied by (Flight Hours)) divided by Total Unscheduled Removals
MTU = ((TQA x FHL) / CUC)

Mean Cycles Between Unscheduled Removals - MCBUR

Similar to MTBUR, but with cycles instead of hours.
MCU = ((TQA x FCL) / CUC)
Chapter 13-
13-2 Reliability Metrics

Mean Time Between Failure - Justified - MTBF (J)

A performance figure calculated by dividing the total unit flying hours (airborne) accrued in a period by
the number of justified unit failures that occurred during the same period.

MTBF (J) = ((Quantity Per Aircraft) multiplied by (Flight Hours)) divided by (Number Of Justified
Component Removals)
MFJ = ((TQA x FHL) / TJF)

Mean Cycles Between Failure - Justified - MCBF (J)

Similar to MTBF(J), but with cycles instead of hours.
MCJ = ((TQA x FCL) / TJF)
Mean Time Between Failure - Non-induced - MTBF (N)

Apperformance figure
g calculated by
y dividing
g the total unit flying
y g hours ((airborne)) accrued in a p
period by
y
the number of non-induced unit failures that occurred during the same period.

MTBF (N) = ((Quantity Per Aircraft) multiplied by (Flight Hours)) divided by (Total Number of Non-
induced Component Removals)
MBN = ((TQA x FHL) / TNF)

Mean Cycles Between Failure - Non-induced - MCBF (N)

Similar to MTBF(N), but with cycles instead of hours.
CNF = ((TQA x FCL) / TNF)
Chapter 13-
13-2 Reliability Metrics

Mean Time Between Failure - Confirmed - MTBF (C)

A performance figure calculated by dividing the total unit flying hours (airborne) accrued in a period by
the number of confirmed unit failures that occurred during the same period.
MTBF (C) = ((Quantity Per Aircraft) multiplied by (Flight Hours)) divided by (Total Number of Confirmed
Component Removals)
MFC = ((TQA x FHL) / TCF)
Mean Cycles Between Failure - Confirmed - MCBF (C)
Similar to MTBF(C), but with cycles instead of hours.
MCF = ((TQA x FCL) / TCF)
No Fault Found Rate
The rate of unscheduled removals determined to have no fault for a particular component.
NFF = (Total Number of Unscheduled Removals Returned to Shop Determined to have No Fault)
divided by (Total Unscheduled Removals Returned to Shop).
NFF = TUN / CUC
Time Since Installation at Removal
The time accumulated on a given item at time of removal since the item was last installed.
(Aircraft Hours at Removal) minus (Aircraft Hours at Installation)
Installation).
TSR = OTT (at removal) - OTT (at installation)
Cycles Since Installed at Removal
The number of cycles accumulated on a given item at time of removal since the item was last installed.
(Aircraft Cycles at Removal) minus (Aircraft Cycles at Installation).
CSI = OPC (at removal) - OPC (at installation)
Chapter 13-
13-2 Reliability Metrics

4.13 Dispatch Reliability (DR)

4.13.1 Definition
Dispatch Reliability is the percentage of revenue departures that do not incur a primary technical delay
greater than 15 minutes, or a primary technical cancellation.
4.13.2 Formula

DR = {1 −
∑x i
} *100%
∑ MDRi + ∑ yi
Where:
If (DLY = 1 or CNX = 1) and (ICD = P or ICD not provided) and (REI≠Y), xi = 1
If CNX = 1, and TCI is provided, yi = TCI
If CNX = 1 and TCI is not provided yi = CNX

4.14 Dispatch Interruption Rate (DIR)

4.14.1
4 14 1 D fi iti
Definition
Dispatch Interruption Rate is the percentage of revenue departures that incur a primary technical delay
greater than 15 minutes, or a primary technical cancellation.
4.14.2 Formula

DIR = {
∑x i
} * 100%
∑ MDR + ∑ y
i i

Where:
If (DLY = 1 or CNX = 1) andd (ICD = P or ICD nott provided)
id d) and
d (REI
(REI≠Y),
Y) xi = 1
If CNX = 1, and TCI is provided, yi = TCI
If CNX = 1 and TCI is not provided yi = CNX
Chapter 13-
13-2 Reliability Metrics

Delay Rate (DeR)

Delay Rate is the percentage of revenue departures that incur a primary technical delay greater than 15
minutes.
Schedule Reliability (SR)
Schedule Reliability is the percentage of revenue departures that do not incur a primary technical delay
(greater than 15 minutes),
minutes) primary technical cancellation,
cancellation diversions or air turn back
Cancellation Performance (CP)
Cancellation Performance is the percentage of revenue departures that do not incur a primary technical
cancellation.
Cancellation Rate (CR)
Cancellation Rate is the percentage of revenue departures that incur a primary technical cancellation.
Mean Time To Failure (MTTF)
A component performance rate calculated by dividing the sum of on-aircraft flying hours of each unit
which has experienced a failure by the total number of failed units.
MTTFj MTTFn MTTFc
Mean Time To Unscheduled Removal (MTTUR)
A component performance rate calculated by dividing the sum of on-aircraft flying hours of each unit
which has experienced an unscheduled removal by the total number of unscheduled removed units.
Component Unscheduled Removal Rate (URR)
The URR of a particular component type is defined as the number of unscheduled removals performed
per 1000 flight-hours flown by that component type.
Chapter 13-
13-2 Reliability Metrics

Pirep Rate (PRR)

Count of technical logbook write-ups (pilot, cabin, cargo) by a particular parameter (such as 2-digit ATA)
per 1000 flight-hours or per 100 cycles.
PRRh PRRc
Time Since Repair
The time period accumulated on an item at the time of removal since the item was last repaired
repaired.
Cycles Since Repair
The cycles accumulated on an item at the time of removal since the item was last repaired.
Time Since Overhaul
The time period accumulated on an item at the time of removal since the item was last overhauled.
Cycles Since Overhaul
The cycles accumulated on an item at the time of removal since the item was last overhauled.
Time Since New
The time period accumulated on an item at the time of removal since the item was new.
Cycles Since New
The cycles accumulated on an item at the time of removal since the item was new.
Chapter 13-
13-2 Reliability Metrics

Time Since Last Shop Visit

The time period accumulated on an item at the time of removal since the item was last sent to a shop
for repairs.
Cycles Since Last Shop Visit
The cycles accumulated on an item at the time of removal since the item was last sent to a shop for
repairs.
repairs
Time Since Last Check
The time period accumulated on an item at the time of removal since the item was last subjected to a
maintenance check.
Cycles Since Last Check
The cycles accumulated on an item at the time of removal since the item was last subjected to a
maintenance check.

Discussions on Availability metrics – still in discussion

 Chapter 13-
13-2 Reliability Metrics

™ Technical Delay and Cancellation Exclusion List

Š During the Dec 2007 ATA Reliability Interest Group meeting in Houston
the READI Exclusion List was accepted by the Airframers (Airbus,
Boeing Bombardier and Embraer) as the industry standard exclusion
Boeing,
list that they will use to code delays and cancellations – as it
represented the consensus of the airlines.
Š The process of documenting this in SPEC2000 is in work.
 Spec2000 Chapter 15
Delivery Configuration Data
Chapter 15, Delivery Configuration Data

™ The purpose of this record type is for detailing a list of

installed parts on an aircraft as delivered to an
operator. It is to be completed by an aircraft
manufacturer to be exchangedg with an operator
p or
from an operator to another operator/lessor.
™ Discussed at October RIG meeting in DC. More
discussions before final acceptance.
Joint IATA and ATA SPEC2000
Chapter 11 Efforts
Joint IATA and ATA SPEC2000 Chapter 11 Efforts

™ IATA (International Air Transport Association) has been working to

identify a number of significant cost reduction initiatives in airline
Maintenance and Engineering
1) Maintenance Program Improvement Initiative
• Objective:
Obj ti A
Accelerate
l t airplane
i l maintenance
i t program optimization
ti i ti
and interval escalations through standardized collection and
reporting of findings
2) Reliability and Maintainability Improvement Initiative
• Objective: Introduce system and component reliability
improvements for major cost drivers through standardized Service
Bulletin incorporation reporting
Joint IATA and ATA SPEC2000 Chapter 11 Efforts

™ IATA Maintenance Cost Task Force (MCTF)

Š IATA has re
re--named the former IATA PPM (Production Performance
Measurement) effort in an attempt to re-
re-energize and enhance
maintenance cost data collection
Š Determined to use industry standards as much as possible
Š IATA’s MCTF has begun working with the ATA to begin using
SPEC2000 Chapter 11 as the method to collect maintenance and
repair cost data
Joint IATA and ATA SPEC2000 Chapter 11 Efforts

IATA and ATA are jointly looking at expanding the maintenance cost data collection
capability of ATA SPEC2000 Chapter 11 to satisfy the needs of IATA MCTF

Why IATA MCTF and ATA SPEC2000 Chapter 11?

Š Maintenance Cost is directly related to aircraft maintenance
Š To properly understand and analyze maintenance cost it is necessary
to understand the maintenance that was performed
Š IATA recognizes that ATA SPEC2000 Chapter 11 is rapidly becoming
the industry standard for collecting and exchanging aircraft and
component reliability, maintenance and repair data
Š IATA endorsed ATA SPEC2000 Chapter 11 in Jan. 2005.
Roadmap to the Future
 Roadmap to the Future

2006 ~ 2008 Industry Application

• Airbus and Boeing are able to accept
SPEC2000 Chapter 11 formatted data
• Participate in regional meetings to share
our collective SPEC2000 Chapter 11
implementation value propositions, benefits
and lessons learned
• In 2008 the following companies intend to
2005 Refined the Standard
use SPEC2000 Chapter 11 as the primary
Developed much tighter industry cooperation toward
refiningg the reliability
y and maintenance data standard
means to exchange Reliability and
Held our first Maintenance Information Software provider maintenance
i t data
d t
meeting
Learned we need more information to convince the industry
to follow our lead to use ATA SPEC2000 Chapters 11 and
13 as the industry standard data exchange protocol

1997 ~ 2004 Developed Reliability & Maintenance Data

Exchange Standard (ATA SPEC2000 Chapter 11)
Š Airbus, Boeing, Bombardier, Dassault and Embraer
began
b working
ki ttogether
th on SPEC2000 Chapter
Ch t 11
Š Changed data exchange paradigm from data
protection to data sharing
Š SPEC2000 Chapter 11 published by the ATA in May
2004
Š SPEC2000 Chapter 11 received IATA endorsement
in Jan 2005
Companies that Intend to Comply with SPEC2000 Chapter 11 in 2008

™ BAE Systems
™ C&D Aerospace
™ Airbus ™ Goodrich Wheels and Brakes
™ Boeing ™ Hamilton Sundstrand
™ Bombardier ™ Honeywell
™ Dassault ™ Moog
™ Embraer ™ N bt
Nabtesco
™ Panasonic
™ Parker
™ Air Canada ™ Rockwell Collins
™ Continental ™ Smiths
™ Delta ™ Thales
™ FedEx (plus or minus mid 2008)
™ L fth
Lufthansa Technik
T h ik ™ Edatasystems
™ SAS ™ EmpowerMX
™ Turkish Airlines ™ MIRO
™ Virgin
g Atlantic Airways
y ™ Maintenix (MXi)
™ WestJet ™ RussellAdams
™ SAP (2010)
™ Swiss Aviation Software (AMOS)
™ Teradata
™ TRAX
™ Ultramain
Summary
Summary - An Opportunity for Growth

™ This specification indicates the direction of the industry.

™ The expanded set of data elements will improve the quality of the
response that the airframer and supplier can provide to operators.

™ Airframers have jointly championed the rapid implementation of

SPEC2000 Chapter 11 throughout industry.

™ Trading partners will select from various optional elements to make the
most cost effective choices.

™ The RIG has worked with several software companies to ensure

specification will be incorporated in whichever software third-
third-party
provider operators may choose.
Q
Questions?