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Executive Summary

The document is a project report on training and development at Hindustan Aeronautics Limited (HAL). It discusses HAL's goals of becoming a globally competitive aerospace industry while maintaining self-reliance. It also outlines HAL's values such as customer delight, commitment to quality, cost-effectiveness, innovation and integrity. The report analyzes HAL's training targets and strategies to continuously develop employee potential, promote excellence and empower workers to improve productivity.

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MayankJain
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0% found this document useful (0 votes)
75 views79 pages

Executive Summary

The document is a project report on training and development at Hindustan Aeronautics Limited (HAL). It discusses HAL's goals of becoming a globally competitive aerospace industry while maintaining self-reliance. It also outlines HAL's values such as customer delight, commitment to quality, cost-effectiveness, innovation and integrity. The report analyzes HAL's training targets and strategies to continuously develop employee potential, promote excellence and empower workers to improve productivity.

Uploaded by

MayankJain
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Project Report

on

TRAINING AND DEVLOPMENT

Submitted in partial fulfillment for the requirement of the award of graduate


degree of

Bachelor of Business Administration (BBA)

(Batch 2020-21)

Submittedby Submitted to:

PRIYANSHU SHARMA Mr. ARCHIT


KATYAYAN

B.B.A VI SEM

Acharya Vishnu Gupt Subharti College of Management

& Commerce

SWAMI VIVEKANAND SUBHARTI UNIVERSITY,MEERUT

1|Page
DECLARATION

I hereby declare that this challenge document titled “TRAINING AND DEVLOPMENT”.
Submitted by me to the Acharya Vishnu Gupt Subharti Institute of management and
trade SVSU, Meerut (UP) is the partial fulfillment for the award of BBA in consultation
2020-21 is an genuine report of my work.

I claim that the work has no longer been submitted for the award of diploma everywhere
else.

Date:

Roll No:

2|Page
ACKNOWLEDGEMENT

I would like to specific my Acknowledgement to the ones humans, with out


whose contribution, aid and steerage this report might now not have seen the
light of the day.

i am thankful and would love to specific my Gratitude to the Honorable Head of


department Mr. Amit Katyayan Who were my project guide and the whole
Institute for giving me a Platform to have this high-quality opportunity and being
able to get a glimpse of the corporate international.

With Regards

Priyanshu Sharma

B.B.A VI SEM

3|Page
Table of Contents
Table of Contents

S.no Chapter Name Page


No.

1 EXECUTIVE SUMMARY 5

2 INTRODUCTION 6

3 COMPANY OVERVIEW 8

4 TRAININGAND IMPROVEMENT 21-43


TARGETS

5 RESEARCH METHODOLOGY 44-63

6 DATA ANALYSIS 64-69

7 FINDING 70

8 RECOMMENDATIONS 71

9 BIBLIOGRAPHY 73

10 QUESTIONNAIRE 74

4|Page
EXECUTIVE SUMMARY

Every agency needs to have nicely educated and skilled human beings to
perform the sports that need to be done. If contemporary-day or potential
venture occupants can meet this requirement, TRAINING isn’t important.
While this not the case, it's miles important to raise the ability tiers and
growth the versatility and flexibility of employees. It’s far being growing
not unusual for person to alternate careers several instances sooner or later
in their strolling lives. The opportunity of any more youthful individual
getting to know a manner in recent times and having the ones skills move
essentially unchanged during the 40 or so years if his career is fairly now
not going, can be even no longer possible. In a rapid converting society
worker education isn't best a hobby that is good know-how also an pastime
that an organisation ought to commit sources to if it's far to maintain a
possible and knowledgeable work pressure.

The whole assignment talks approximately the training and development.


right here we've got discussed what will be the center of schooling if we
ever cross for and the manner can or not it is right to any corporation in
reaping the benefits from the coins invested in phrases like (ROI) i.e. cross
lower back on funding. What are the ways we are able to pick out the
training need of any worker and a way to recognize what form of
TRAINING he can pass for? Schooling being covered in awesome
component likes integrating it with organizational lifestyle. The pleasant
and contemporary-day to be had tendencies in TRAINING technique, the
advantages which we're capable of derive out of it. How the evaluation
must be finished and the way effective is the schooling all together. some of
the businesses training in unique way a lesson for distinctive to observe as

5|Page
to a manner to train and maintain the tremendous useful resource inside the
global to achieve the quality out of it.

ADVENT

Worker training attempts to enhance abilities, or upload to the prevailing


stage of statistics so that worker is better geared up to do his present
process, or to prepare him for a better characteristic with improved
obligations. know knowledge man or woman boom is not an ends in itself.
Organizational growth need to be measured in conjunction with person
boom.

TRAINING refers lower back to the coaching or gaining knowledge of


activities completed for the number one purpose of helping members of an
business enterprise to accumulate and exercise the competencies, abilities,
and thoughts-set wanted via that agency to collect and look at the
identical. Widely talking training is the actor growing the understanding
and ability of an employee for doing a particular process.

In recent times’ state of affairs alternate are the order of the day and the
handiest manner to cope with its far to investigate and grow. Personnel
have become vital to success or failure of a commercial enterprise
employer. So it immoderate time the commercial enterprise agency
recognize that “educate and keep is the mantra of new millennium.”

6|Page
SCOPE OF THE OBSERVE

The scope of the examiner covers intensive, the numerous training


practices, modules, codec’s being determined and is constrained to the
company HAL (Hindustan aeronautics restricted) and its personnel. The
precise training programmers facilitated in HAL thru its colleges, outside
groups or professional corporations. It also judges the enhancement of the
& abilities of employees and comments on its effectiveness.

GOAL OF THE STUDY

The great aim of the study of education guidelines in HAL is to take a look
at the effect of TRAINING on the overall talent development of workers.
The particular targets of the take a look at are:

1. To observe the effectiveness of TRAINING in ordinary development


of talents of personnel.

2. To examine the impact of training on the employees.

3. To study the changes in behavioral pattern because of training.

7|Page
4. To diploma the differential exchange in output due to education.

5. to assess the fee effectiveness in implanting schooling programmes.

Review OF HINDUSTAN AERONOTICS Constrained

Assignment

“To become a globally aggressive aerospace industry on the same time as


operating as an device for accomplishing self-reliance in layout,
manufacture and upkeep of aerospace defense device and diversifying to
associated areas, dealing with the commercial enterprise on business strains
in a weather of growing expert competence "

VALUES

CONSUMER DELIGHT

We’re committed to constructing a relationship with our clients wherein we


grow to be partners in fulfilling their task. We attempt to apprehend our
customers ' goals and to supply products and services that fulfill and exceed
all their requirements.

8|Page
WILLPOWER TO POPULAR EXCEPTIONAL

We’re dedicated to continuous improvement of all our sports. we will


supply products and services that agree to highest standards of layout,
manufacture, reliability, maintainability and fitness for use as favored with
the aid of our clients.

RATE AND TIME COGNIZANCE

We keep in mind that our fulfillment relies upon on our functionality to


continually reduce the value and shorten the shipping duration of our
services and products. We’re capable of obtain this thru eliminating waste
in all activities and continuously improving all tactics in every region of our
paintings.

INNOVATION AND CREATIVITY

We consider in striving for development in every pastime concerned in our


organisation with the useful resource of pursuing and provoking hazard-
taking, experimentation and mastering the least bit levels inside the
employer to be able to attaining excellence and competitiveness.

9|Page
RECEIVE AS TRUE WITH AND ORGANIZATION SPIRIT

We be given as genuine with in reaching concord in paintings life thru


mutual be given as genuine with, transparency, co-operation, and a enjoy of
belonging. We can try for constructing empowered businesses to work
inside the course of achieving organizational goals.

APPRECIATE FOR THE MAN OR WOMAN

We fee our people. We can treat every different with dignity and appreciate
and try for individual growth and consciousness of every person's complete
functionality.

INTEGRITY

We believe in a determination to be sincere, straightforward, and


trustworthy in all our dealings. We decide to be dependable and committed
to our organization. we will work out self problem and personal
responsibility for our actions. We are able to comply with all requirements
for you to ensure that our business enterprise is normally well worth of take
delivery of as real with.

TARGETS

10 | P a g e
• To make certain availability of total great humans to meet the
Organizational desires and objectives

• To have a continuous development in, potential and Competence


(Managerial, Behavioural and Technical)

• To promote a life-style of success and Excellence with emphasis on


Integrity, Credibility and best

• To keep a inspired personnel through empowerment of character and


institution-building

• To enhance Organizational mastering

• To play a pivotal function right away and significantly to beautify


productivity, Profitability and enhance the splendid of exertions life

STRATEGY

• To be in standard alignment with company approach

• maintain Human beneficial useful resource at fundamental degree to


fulfill the desires and goals of the corporation

• Be competent in Mapping, evaluation and Up gradation of


information and capabilities which incorporates education, Re-education,
Multi-skilling and so forth

11 | P a g e
• domesticate management with Shared vision at numerous tiers within
the agency

• Consciousness on improvement of center Competence in high-Tech


regions

• Bold skip-useful groups

• Create interest of project, Values and Organizational goals thru out


the organization

• Introduce / put into impact employees pointers based totally on


average performance that would make certain increase, Rewards,
popularity, Motivation

FOCUS OF HUMAN RESOURCE COVERAGE

• Competence building

• Willpower

• Motivation

• Employee participants of the family

Inside the backdrop of the above, the focal point of Human useful aid
development initiatives at HAL emphasize the subsequent:

12 | P a g e
I) man energy making plans

• Out sourcing of low tech and medium tech jobs

• fresh induction most effective in essential / especially specialized


regions based totally on necessities because of boom in artwork load and
outstanding annotation profile (Annexure-II). Inside the Workmen Cadre,
induction may be limited to Direct Workmen most effective

• Improving the triumphing qualification profile by way of manner of


focusing on induction of professionally certified personnel and degree
holders

• finally attention of recruitment might be to recruit people with a


aggregate of expertise, ability, experience and attitude in step with the
organizational requirement via appropriate manpower plan each brief time
period (contract appointments) and long term recruitment programmer.

II ) TRAINING AND DEVELOPMENT

Schooling is one of the maximum essential equipment for growing human


aid. Therefore,

Identity of schooling competency profile in terms of vision, challenge of


the organization may be the stextremely geodic point of the training and
13 | P a g e
improvement technique of the enterprise corporation. The following goals
have been set on this regard:-

• To provide schooling to all personnel at normal durations in a plan


length of five years

• TRAINING to turn out to be an crucial issue of person professional


evolution through:

O Updating information to keep away from obsolescence o enhancing


professional creativity

O permitting employees to shoulder better obligation

O developing a enterprise fashion and stremarkablegic questioning to


take in new commercial enterprise challenges (introduction of centre of
excellence, and many others)

The goals of schooling might be to steadily achieve 7 days schooling


according to employee consistent with 12 months with a budget of 2% of
annual salary invoice. Preserving in view the organizational requirement
and goals and dreams of the education, the subsequent have been
recognized as the key interest areas of training:

• Era

• Tooling

• statistics generation

Similarly, to facilitate the development of smooth abilities (alternate of


mind-set, managerial improvement and so forth.) TRAINING could be

14 | P a g e
imparted on a non-stop basis. Tie-united states of America of America with
Centers of Excellence like IITs, NDC, FIAS France and lots of others. for
presenting TRAINING would take delivery of top significance.

III ) OVERALL PERFORMANCE APPRAISAL :

Appraising people for meeting the corporation's purpose would be the


pinnacle consciousness of universal performance control. the new overall
performance Appraisal device primarily based on paintings planning and
willpower (collectively agreed duties) , self-evaluation and overall
performance evaluation, average performance evaluation and comments
ought to ensure that the point of interest might be on price which include
activities in desire to on recurring sports activities which endure no
courting with the corporation's desires and desires.

Identity of low performers and resultant corrective movement through out


the corporation might be given priority. further, faster career growth
opportunity might be provided tohigh performers.

IV ) PRAISE TOOL

The point of interest of the reward system inside the organization is to


promote crew work and cultivate a

Experience of achievement and excellence inside the organisation. that is in


addition to the prevailing scheme of reward for an man or woman who
innovatively and creatively makes exemplary contributions within the key
15 | P a g e
thrust areas of the company that would result in its reaching normal
excellence. Coupled with the above, schemes like "Inter Divisional
opposition" and "earnings Sharing Scheme" had been institutionalized
inside the company for organization praise.

V ) SCHEME FOR getting to know AND CERTIFICATION FOR


EXECUTIVES

A "studying corporation" is essential for survival in the gift technology of


Liberalization, Privatization and Globalization. consequently, "records" is
the quality middle competence of agencies for managing adjustments.
considering that person knowledge is the place to begin for organizational
facts, it's far only the employees who can convert records into green
actions.

Consistent with the above philosophy, among other projects like


institutionalizing gaining knowledge of Centres in Divisions etc., HAL has
moreover introduced the scheme for reading and Certification for
executives as an area to start for constructing character expertise. The
scheme inter-alia gives an possibility for the Junior and center control
Cadre Executives to increase their mind-set with the aid of manner of not
handiest studying approximately all functions and methods of their
respective disciplines information additionally in associated regions and
typical about the agency and its environment.

16 | P a g e
SCHOOLING AND IMPROVEMENT

• It’s miles a subsystem of an organization. It guarantees that


randomness is decreased and gaining knowledge of or

• Behavioral trade takes vicinity in established format.

• Conventional AND approach OF schooling AND DEVLOPMENT

Traditional approach – most of the corporations before never used to


believe in training. They were retaining the conventional view that
managers are born and no longer made. There have been additionally some
views that training is a very affair and now not really worth. corporations
used to believe extra in authorities pinching. expertise now the scenario
seems to be changing.

The modern-day method- This approach of TRAINING and development is


that Indian businesses have determined out the importance of business
enterprise education. Education is now considered as greater of retention
tool than a cost. The schooling machine in Indian enterprise has been
modified to create a higher frame of employees and yield the effects.

17 | P a g e
TRAINING DESCRIBED

It’s far a studying method that entails the acquisition of information,


polishing of capabilities, requirements, rules, or changing of attitudes and
behaviors to enhance the overall performance of employees. education is
interest foremost to professional behavior

• It’s no longer what you need in life, information it’s understanding


the way to reach it

• It’s no longer in which you need to move, expertise it’s knowing the
way to get there

• It does not understand high you need to upward thrust, know-how it’s
expertise a way to take off

• It is able to no longer be quite the final results you were aiming for,
information it is going to be an outcome

• It’s now not what you dream of doing, expertise it’s having the
understanding to do it

• It’s miles now not a set of desires, know knowledge it’s extra like a
imaginative and prescient

• It’s now not the goal you put, knowledge it’s what you need to
acquire it
18 | P a g e
Schooling is about knowing wherein you stand (irrespective of information
accurate or lousy the modern-day scenario looks) at gift, and wherein you
will be after some issue of time. education is ready the purchase of
knowledge, talents, and capabilities (KSA) thru professional development.

SIGNIFICANCE OF TRAININGAND IMPROVEMENT

• Best utilization of Human belongings – TRAININGand


improvement enables in optimizing using human beneficial useful resource
that further permits the employee to acquire the organizational dreams as
well as their character desires.

• Development of Human assets – Training and development lets in


to provide an possibility and large shape for the improvement of human
assets’ technical and behavioral abilities in an organization. It also lets in
the personnel in reaching growth.

• Development of capabilities of employees – Education and


improvement allows in growing the process data and capabilities of
employees at each level. It lets in to increase the horizons of human
thoughts and an standard individual of the personnel

• Productiveness – schooling and improvement enables in growing


the productiveness of the employees that allows the agency similarly to
reap its lengthy-time period intention

19 | P a g e
• Team Spirit – education and development enables in inculcating the
experience of group paintings, group spirit, and inter-group collaborations.
It allows in inculcating the fervor to look at inside the personnel

• Corporation Lifestyle – training and improvement facilitates to


increase and enhance the organizational health way of life and
effectiveness. It facilitates in growing the gaining knowledge of lifestyle
inside the corporation.

• Agency Weather – TRAINING and development permits building


the excessive first-class notion and feeling about the business enterprise.
The personnel get the ones feelings from leaders, subordinates, and friends.

• Satisfactory – schooling and improvement facilitates in improving


upon the of work and paintings-lifestyles.

• Wholesome paintings-surroundings – TRAINING and development


permits in developing the healthy running surroundings. It facilitates to
build actual worker, relationship so that individual desires align with
organizational purpose.

• health and safety – education and development allows in enhancing


the health and protection of the business enterprise because of this stopping
obsolescence.

• Morale – TRAINING and development permits in enhancing the


morale of the art work force.

• Picture – schooling and improvement enables in growing a higher


corporate photograph.

20 | P a g e
• Profitability – TRAINING and improvement leads to stepped
forward profitability and extra exquisite attitudes in the direction of income
orientation.

• Training and development aids in organizational development i.e.


agency gets more powerful selection making and problem solving. It
permits in understanding and carrying out organizational policies.

• Education and development allows in growing control skills,


motivation, loyalty, higher attitudes, and specific elements that successful
human beings and bosses typically information.

TRAININGAND IMPROVEMENT OBJECTIVES

The number one purpose of training and improvement division is to ensure


the supply of a professional and willing team of workers to an employer.
similarly to that, there are 4 unique objectives: character, Organizational,
useful, and Societal.

Character targets – help employees in attaining their personal desires,


which in flip, enhances the individual contribution to an agency.
21 | P a g e
Organizational goals – help the business enterprise with its number one
goal via bringing individual effectiveness.

Sensible goals – keep the branch’s contribution at a degree suitable to the


company’s desires.

Societal goals – ensure that an company is ethically and socially


accountable to the desires and demanding situations of the society.

IMPORTANCE OF TRAINING TARGETS

Schooling intention is one of the most crucial factors of schooling


application. at the same time as a few people think of TRAINING objective
as a waste of precious time. The counterargument proper here is that
resources are continually restricted and the TRAINING objectives truly
lead the layout of education. It affords the clean guidelines and develops
the TRAINING program in much less time due to the reality goals
recognition specifically on needs. It permits in adhering to a plan.
Schooling goals inform the trainee that what's anticipated out of him at the
quit of the schooling software. Education targets are of importance from
some of stakeholder perspectives.

1. Trainer

2. Trainee

3. Designer

22 | P a g e
4. Evaluator

Instructor – The schooling aim is also beneficial to instructor as it allows


the trainer to diploma the improvement of trainees and makes the favored
changes. Additionally, teacher comes in a function to set up a dating among
targets and precise segments of education.

Trainee – The training goal is beneficial to the trainee as it helps in


decreasing the anxiety of the trainee up to some extent. Now not know-how
something or going to a place that is unknown creates anxiety that would
negatively affect getting to know. Consequently, it is vital to keep the
individuals privy to the happenings, rather than maintaining it surprise.

Secondly, it allows in increase in concentration, which is the critical issue


to make the TRAINING successful. The desires create an image of the
schooling software program in trainee’s mind that

Really allows in gaining interest. Thirdly, if the goal is about to be tough


and motivating, then the probability of accomplishing those goals is an
awful lot higher than the scenario in which no aim is ready. therefore,
TRAINING targets enables in increasing the probability that the members
may be a hit in schooling.

Evaluator – It turns into clean for the schooling evaluator to degree the
development of the trainees because the objectives outline the anticipated
typical performance of trainees. TRAINING goal is an crucial to device to
determine the overall performance of individuals.

23 | P a g e
EDUCATION AND HUMAN USEFUL AID MANAGEMENT

The HR functioning is converting with time and with this change, the
connection the various education feature and unique manage interest is also
changing. The training and improvement sports are really similarly critical
with that of different HR capabilities. long gone are the days, when training
modified into considered to be futile, waste of time, sources, and money.
Now-a-days, schooling is an funding because the departments along with,
advertising & income, HR, production, finance, and many others depends
on training for its survival. If TRAINING isn’t considered as a concern or
now not visible as a vital thing inside the corporation, then it is tough to
accept that this form of agency has effectively performed HRM. training
clearly offers the possibility to raise the profile development sports in the
agency. To increase the dedication diploma of employees and growth in
satisfactory motion (standards of HRM), senior manipulate group is now
growing the characteristic of schooling. Such ideas of HRM require
cautious making plans in addition to more emphasis on employee
improvement and long term schooling.

Schooling is now the important device of Human useful aid control to


manipulate the attrition price because it permits in motivating personnel,
engaging in their professional and private goals, developing the extent of
method delight, and so forth. As a stop result Trainings given on a diffusion
of skill improvement and covers a large quantity of personal.

24 | P a g e
POSITION OF HRD EXPERTS IN SCHOOLING

That is the generation of reduce-throat competition and with this converting


state of affairs of commercial enterprise; the position of

HR professionals in TRAINING has been widened. HR characteristic now


could be:

1. Active involvement in worker schooling

2. Rewards for development in performance

3. Rewards to be associated with and self really worth

4. Offering pre-employment marketplace orientated capacity


improvement education and placed up employment help for advanced
training and training

5. Flexible get entry to i.e. whenever, everywhere training.

25 | P a g e
DISTINCTION AMONGST TRAINING AND DEVELOPMENT:

TRAINING and development skip hand in hand and are frequently used
synonymously understanding there may be a difference among them.

Training is the way of getting to know a chain of programmed conduct. it is


an software program of knowledge. It gives people and recognition of the
guidelines and tactics to manual their conduct. It intends to enhance their
overall performance on the procedure and prepares them for an supposed
method. Development is a related technique. It covers now not first-class
those sports activities, which enhance undertaking overall performance,
know-how moreover the ones, which result in increase of the persona. It
allows man or woman inside the improvement in the route of maturity and
actualization of potential talents with a purpose to grow to be not best
accurate employees know knowledge higher humans.

READING AND EDUCATION

No matter the kind or approach of schooling, a trainer has to maintain in


thoughts some of the thoughts of learning or motivation, which might
enhance internationalization of what is taught.

26 | P a g e
CONCEPTS OF TRAINING

MOTIVATION

Studying is greater acceptable while the learner is motivated. mastering


enjoy want to be designed so freshmen can see understanding it'll assist in
achieving the desires of the enterprise. Effectiveness of training depends on
motivation.

REMARKS

Schooling requires comments. it's far required so the trainee can correct his
errors. First-rate getting information approximately know-how he is doing
to reap desires, he can accurate the deviations.

REINFORCEMENT

The precept of reinforcement tells the behaviors which are certainly


bolstered are advocated and sustained. It increases the opportunity that a
observed out conduct properly be repeated.

Exercise

Exercising will boom a trainee’s normal performance. Whilst the trainees


exercise definitely, they benefit self belief and are much less likely to make
errors or to overlook what they have learned.

27 | P a g e
INDIVIDUAL VARIATIONS

Individual education is steeply-priced. Group training is powerful to the


business corporation. Human beings range in intelligence and aptitude from
individual to man or woman. Schooling must be geared to the intelligence
and flair of man or woman trainee.

EDUCATION INPUTS

There are three easy varieties of inputs;

(i) Abilties

(ii) Mind-set

(iii) know-know knowledge.

The primary cause of Trainings to setting up a legitimate courting is at its


pleasant while the human beings mind-set to the interest is right, while the
workers of the activity is good enough, and he has developed the vital
talents. Schooling sports activities in an enterprise company are aimed in
the direction of making favored adjustments in talents, attitudes and
information of worker in order that they perform their jobs maximum
efficaciously and efficaciously

28 | P a g e
SPLENDID TIME TO IMPART SCHOOLING TO EMPLOYEE

1. NEW RECRUITS TO THE ORGANISATION

Those have a demand for induction into the organisation as an entire in


terms of its enterprise sports and personnel guidelines and provisions, the
phrases, conditions and advantages suitable to the specific employee, and
the profession and improvement possibilities to be had.

2. TRANSFEREES IN THE ORGANISATION

Those are folks who are moved from one hobby to some other, each in the
identical work location, i.e. the identical branch or function, or to multiple
work beneath a specific control. Under this heading we are except for
promotions, which take humans into absolutely new ranges of obligation.

3. PROMOTIONS

Even though similar to the transferee in that there's a new process to be


discovered out in new environment, he is diverse in that the vending has
added him to a brand new degree of supervisory or management
responsibility. The trade is usually too crucial and difficult to make
efficiently to permit one to assume that the promotes will choose it up as he
is going along and interest needs to be paid to schooling inside the duties
and the obligations and private competencies essential for powerful overall
performance.
29 | P a g e
4. NEW PLANT OR TOOL

Even the most professional operator has the whole lot to analyze at the
same time as a pc and digital controls update the previous manual and
electro-mechanical device at the method plant on which he works. there is
no much less a schooling requirement for the supervisors and process
management, as well as for technical issuer production manage and others.

5. NEW TACTICS

Particularly for folks that artwork in offices in industrial and administrative


capabilities know-how moreover for folks who we place of work is on the
shop floor or on device plant on any event on which there

is a change to current workplace work or method for, say the withdrawal of


substances from stores, the manipulate of customer credit the approval of
value claims, their wishes to be coaching at the alternate within the manner
of jogging usually, a be aware bringing the eye of all involved the trade is
assume to be sufficient, know-how there are times, at the side of even as
preferred new systems in corpora ting IT up dates are hooked up, while
more thorough Trainings needed.

6. NEW requirements, regulations AND PRACTICES

adjustments in any person these are in all likelihood to be conveyed by the


usage of published observe or thru phrase of mouth via the manager to his
30 | P a g e
subordinates, and this will be the most delight manner of coping with the
exchange from the thing of view of getting those affected to recognize their
new duty. knowknowledge no longer all adjustments below this heading
can be left to this shape of handling. Even the best searching steering can
be seemed as undesirable or impracticable via way of whoever has to carry
out it he might not apprehend the reason in the back of the trade and lose
self assurance in a control which he now believes to be ‘messing about’, or
he may also apprehend the purpose and function a higher alternative to
provide if it isn't always too overdue.

7. NEW DATING AND GOVERNMENT

These can arise, because of control selections, in some of methods. In


examples, the recognition of the money owed department can result in a
interest of responsibilities among the section leaders of credit score control,
invoicing and client information, despite the fact that there's no movement
of body of workers the various sections (i.e. no transfers). even though the
trade in art work content material for every clerk and manager is described
in fact for anybody in the new strategies, there may be however a need for
all and sundry to apprehend wherein he stands inside the new installation,
which is answerable for what, and wherein to direct problems and enquiries
as they get up in the future.

31 | P a g e
8. UPKEEP OF STANDARDS

We are right here concerned with protection of standards through


schooling, for it need to be remembered that supervision and inspection and
qualify control are continuously accountable for standards and exercising
their very own government to this cease. even though it is typically agreed
that a few retraining now and again, taking various paperwork even for the
on agency of personnel, does act as every a reminder and a stimulus, there
is not plenty settlement on the next frequency and shape that such retraining
should take, of there is as understanding little clinical in this case that is of
a whole lot use in industrial conditions.

9. THE PROTECTION OF ADAPTABILITY

Again, on the same time as there can be little medical examiner of the
shortage of functionality to have a look at new abilities in those instances in
which human beings spend a long term without trade, and without the need
to take a look at, there is growing proof in cutting-edge revel in to suggest
that that is the case in business employment. Upload, of path, there's the
inference arising from the laboratory experiments of psychologists.

32 | P a g e
10. THE upkeep OF manage skills & standards

Competencies in supervising, worker appraisal, communications, and


management and so on are important in all agencies. a number of those
abilities are visible to be critical to primary tendencies in commercial
enterprise organization business agency, tradition, employee empowerment
and so on. Preliminary schooling in those talents isn't always uncommon in
the largest businesses on appointment into control and supervision.
Understanding ever knowledge non-stop training and overall performance
monitoring is uncommon, despite the commonplace information that
necessities are as several as human nature.

11. RETIREMENT AND REDUNDANCY

Personnel of any function in the organization who're heading in the


direction of retirement will benefit from learning approximately fitness,
social existence, paintings opportunities coins control and so on. Internal or
outdoor guides are best attended a yr or earlier than retirement date, in
some agencies a member of personnel will act as a counselor as required.

KINDS OF TRAINING

Training is needed for several functions. Therefore training programmes


may be of the following sorts:

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• Orientation training: Induction or orientation schooling seeks to alter
newly appointed personnel to the paintings surroundings. each new
employee wishes to be made completely familiar collectively together with
his job, his superiors and subordinates and with the guidelines and
guidelines of

The agency. Induction TRAINING creates self-self assurance within the


employees. It’s also is aware about as pre-task schooling.

It’s far brief and informative.

• undertaking training: It refers to the schooling provided which will


growth the knowledge and capabilities of an employee for performance on
the interest. Employees can be taught the ideal strategies of coping with
equipment and machines used in a activity. Such training allows to reduce
accidents, waste and inefficiency in the overall performance of the method.

• Protection training: TRAINING provided to lessen accidents and


damage to gadget is referred to as safety education. It consists of instruction
inside the use of protection gadgets and in protection consciousness.

• Promotional schooling: It entails education of current employees to


permit them to perform higher-degree jobs. employees with functionality
are determined on and they may be given TRAINING earlier than their
selling, so that they do not locate it hard to shoulder the higher duties of the
cutting-edge positions to which they are promoted.

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• Refresher education: at the same time as present techniques come to
be obsolete due to the development of better strategies, personnel must
examine inside the use of recent techniques and strategies. With the passage
of time employee may additionally overlook a number of the methods of
doing art work. Refresher schooling is designed to restore and refresh the
information and to update the competencies of the existing personnel. brief-
term refresher no private have emerge as famous on account of rapid
adjustments in technology and paintings techniques. Refresher or re-
training applications are performed to avoid obsolescence of records and
skills.

STRATEGIES OF SCHOOLING

ON-THE-HOBBY TECHNIQUES

At the pastime techniques permits managers to exercise control


competencies, make mistakes and studies from their errors under the
steering of an skilled, ready manager. Some of the methods are as:

• Process Rotation: it's also known as pass straining. It includes


setting a worker on specific jobs for intervals of time beginning from some
hours to several weeks. At lower activity tiers, it generally consumes a brief
period, which include few hours or one or days. At better process ranges, it
may eat a lot massive intervals due to the reality staff trainees may be
learning complicated capabilities and duties. Assignment rotation for
managers typically consists of brief assignments that may range from
several months to at least one or more years in several departments,
vegetation and workplaces. Task rotation for trainees includes several brief-
term assignments, that contact an expansion of competencies and gives the
trainees greater information of the manner several paintings regions
characteristic. For middle and higher degree manage, it serves a barely

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particular characteristic. At this level, it entails lateral promotions, which
closing for one or more years. It entails a pass to considered one of a kind
art work surroundings in order that manager might also increase
competence in extensive management selection-making abilties.

• Enlarged and enriched activity duties:

By giving an employee added system duties, and growing the autonomy


and duties associated with the assignment, the company lets in an employee
to investigate masses approximately the interest, department and
commercial enterprise company.

• ACTIVITY COACHING TRAINING:

It is also known as step-by using-step education. right here, the teacher


explains the trainee the way of doing the roles, project and skills and allows
him to do the activity. The trainer appraises the performance of the trainee,
offers remarks information and corrects the trainee. In simple terms, it
includes education, presentation, performance, and tryout and comply with
up.

• TRAINING:

The trainee is placed below a selected manager who abilities as a instruct in


training the character. The supervisor offers the comments to the trainee on
his overall performance and gives him a few recommendations for
development. Frequently the trainee shares a few responsibilities and
obligations of the teach and relives him of his burden. A drawback is that
the trainee may not have the freedom or possibility to express his non-
public private ideas.
36 | P a g e
• Committee assignments:

Proper here in, a set of trainees are given and asked to solve an real
organizational trouble. The trainees clear up the trouble on the equal time.
This develops crew paintings and organization cohesiveness feelings most
of the trainees.

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OFF-THE-task schooling

It includes something accomplished far from the employee’s activity area


or instant art work area.

Vast classes of it are:

• IN house PROGRAMMES

these are conducted inside the corporations own education facility; either
by means of education professionals from HR branch or by external
consultant or a combination of each.

• OFF-web site PROGRAMMES

It is held someplace else and backed by means of an educational group, a


expert association, a central authority agency or an independent schooling
and improvement firm. The various off- the- activity-schooling
programmers are as follows:

Vestibule schooling: Herein, real paintings conditions are simulated in a


study room. fabric, files and system the ones are used in real job
performance also are used in schooling. This type of schooling is generally
used for training personnel for clerical and semiskilled jobs. The duration

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of this education ranges from few days to 3 weeks. concept may be related
to exercise in this method.

• Role-playing: it is defined as a way of human interaction that entails


realistic behavioral imaginary situations. This technique involves action
doing and practice. The contributors play the

Function of certain characters, which includes manufacturing supervisor,


HR manager, foreman, workers etc. This technique is on the whole used for
growing interpersonal interactions and family members.

• Lecture technique: The lecture is a traditional and direct technique


of instruction. The instruction organizes the fabric and offers it to the
organization of trainees inside the form of a talk. To be effective, the
lecture has to motivate and create hobby a number of the trainees. a bonus
of this technique is that it is direct and may be used for a massive
organization of trainees.

Convention or discussion: Its miles a technique in training the clerical,


expert and supervisory personnel. It includes a collection of those who pose
thoughts, look at and share records and data, test assumptions and draw
conclusions, all of which contribute to the development of task overall
performance. It has a bonus that it entails two way communiqué and
consequently remarks are supplied. The contributors sense free to speak in
small companies. Fulfillment depends upon the leadership characteristics of
the individual that leads the institution.

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EXECUTIVE DEVELOPMENT TECHNIQUE

Executives are the individuals who shape the rules, make the choices and
see their implementation in any enterprise agency. They’re the president,
the vice-president, the dealing with director, works supervisor, plant
superintendent, controller, treasurer, workplace managers, and engineers,
administrators of functions inclusive of buying, studies, personnel, prison,
marketing and many others.

Government development can be said as the utility of planned efforts for


elevating the performance requirements of high level managers, and for
improving the attitudes and activities that input into or affect their paintings
and their work relations.

VALIDATION BY WAY OF SCHOOLING COUNCIL

After getting ready the training calendar it is validate by means of the


schooling council which consist 5-6 advisory body. Advisory frame do the
following things:

• endorsed and add new schooling software

• do away with the needless applications

• deliver approval to this system

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IMPARTING OF TRAINING

Real schooling is imparted with the assist of in-residence and outdoor


organizations. the selection of these companies is carried out on the basis of
popularity; programmers provided via them, beyond experience and
remarks received from the earlier members. Schooling is also impacted by
way of nominating the worried employee for an external education
programmed. All statistics of the schooling are maintained at department as
in step with record of education in the personnel folder and the same is
intimated to the executive workplace personnel via the month-to-month
employee’s record.

REMARKS OF TRAINING PROGRAMME

A feedback is taken from the contributors thru a questionnaire on the


software and their impressions which will further enhance upon the equal.
There are 3 such questionnaires available and the sort of is used depending
upon the nature of the training software and the extent of individuals. Also,
a person from the personnel branch sits thru the final session of this system
and takes the verbal comments about this system.

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TRAINING PROGRAMMES FLOWING FROM EDUCATION
DESIRES:

The programmers are divided into 3 extensive categories:

- Useful

- Behavioral

- Popular/ Omnibus programmers

1. Practical: The final results of the education are measured by way of


comparing the information pre-education and post-training. A scale is
developed for measuring the effectiveness of schooling based at the %
success of the objectives.

2. Behavioral: The effectiveness of the schooling of this nature is


measured annually. This is seen through the education want identity for the
coming yr for the employee. If the education need is repeated there, then
the training furnished is taken as useless. If the schooling want is repeated
understanding ever knowledge with focus on part of the need, then the
schooling is partly powerful. If now not repeated, then the schooling is
effective.

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3. standard: those are the training needs flowing without delay from
the organizational needs. Examples of those may be ISO 9000 training, ISO
14000 schooling and any consciousness schooling. these are omnibus
training programmers, which can be run for a large range of employees.

THE EFFECTIVENESS OF THE EDUCATION IS MEASURED


THROUGH:

- Fulfillment of those organizational goals in the time strains. - wide variety


of audit troubles raised on the areas included within the schooling.

- Any other such component as defined inside the schooling brochure.

The effectiveness of the out of doors education software is measured at the


same line as above. Understanding but, no specified brochure is prepared
for the same. The size criterion for this system is defined within the starting
of this system and effectiveness measured against the equal. A consolidated
effectiveness report of the education program is ready at the quit of the yr.
The programmers which might be observed to be ineffective are reworked

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RESEARCH OBJECTIVES

OBJECTIVES OF THE STUDY

The first & foremost step in any research work is to identify the problems
or objectives on which the researcher has to work on.

MAJOR OBJECTIVE

To analyze the existing training practices, its effectiveness and


recommend measures to improve the training practices .

MINOR OBJECTIVES

· To study the frequency of training, training methods and their effects


on the trainees and recommend certain measures for improvement.

· To understand the present practices enforced in respect of training at


the personnel department and recommend any changes if necessary.

· To take feedback and analyze the level of satisfaction amongst the


employees in respect of training activities and suggest alternatives.

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RESEARCH METHODOLOGY

Every project work is based on certain methodology, which is a way to


systematically solve the problem or attain its objectives. It is a very
important guideline and lead to completion of any project work through
observation, data collection and data analysis .

According to Clifford Woody, “Research Methodology comprises of


defining & redefining

problems, collecting, organizing &evaluating data, making deductions


&researching to

conclusions.”

Accordingly, the methodology used in the project is as follows: -

· Defining the objectives of the study

· Framing of questionnaire keeping objectives in mind (considering the


objectives)

· Feedback from the employees

· Analysis of feedback

· Conclusion, findings and suggestions.


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SELECTION OF SAMPLE SIZE

In order to take a reasonable sample size and not to disturb the functioning
of the organization, a sample size of reasonable strength of the Company
has been taken in order to arrive at the present practices of training in the
Company.

Accordingly, 50 officers have been selected at random from all the


departments of the organization and feedback forms (questionnaire) have
been obtained. The data has been analyzed in order to arrive at present
training practices in the organization.

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SAMPLING TECHNIQUE USED

The technique of Random Sampling has been used in the analysis of the
data/Random sampling from a finite population refers to that method of sample
selection, which gives each possible sample combination an equal probability of
being picked up and each item in the entire population to have an equal chance of
being included in the sample. This sampling is without replacement, i.e. once an item
is selected for the sample, it cannot appear in the sample again.

DATA COLLECTION

To determine the appropriate data for research mainly two kinds of data was collected
namely primary & secondary data as explained below:

PRIMARY DATA

Primary data are those, which were collected afresh & for the first time and thus
happen to be original in character. However, there are many methods of collecting the
primary data; all have not been used for the purpose of this project. The ones that
have been used are:

· Questionnaire

· Informal Interviews

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· Observation

SECONDARY DATA

Secondary data is collected from previous researches and literature to fill in the
respective project. The secondary data was collected through:

· Text Books

· Articles

· Journals

· Websites

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STATISTICAL TOOLS USED

The main statistical tools used for the collection and analyses of data in this project
are:

· Pie Charts

· Tables

LIMITATIONS OF THE STUDY

The following are the limitations of the study:

The sample size was small and hence the results can have a degree of
variation. The response of the employees in giving information was
lukewarm.

SCOPE OF THE STUDY

Training Effectiveness is the process wherein the management finds out how effective
it has been at training and developing the employees in an organization.

This study gives some suggestions for making the present training and
development system more effective.

It gives organization the direction, how to deal differently with different employees.
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DATA ANALYSIS

1) How many training programmes have you attended in last 5


years? TABLE:1

% of
No. of Programmes No. of Respondents Responses
0-5 20 40%
6-10 12 26% Figure:1

10-15 10 20%
More than 15 8 15%
Total 50 100%

INTERPRETATION

45% of the officers have attended 6-15 training programmes in the last 5 years,
which is an indication of an effective training policy of the organization. However,
40% of the officers have attended only 0-5 training programmes, which needs to
be evenly monitored by theorganization.

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3. The training program was relevant to your developmental needs.

TABLE:3
No. of
Options Respondents % of Responses
Strongly agree 15 30%
Moderately
agree 20 40%
Can’t Say 7 15%
Moderately
Disagree 5 10%
Strongly
Disagree 3 5%
Total 50 100%

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Figure:3

INTERPRETATION

70% of the respondents feel that the training programmers were in accordance to their
developmental needs. 15% respondents could not comment on the question and 15%
think that the programmes are irrelevant to their developmental needs.

So the organization must ensure programmes that satisfy the developmental


needs of the officers.

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4- The period of training session was sufficient for the learning.

TABLE:4

Options No. of Respondents % of


Responses
Strongly agree 15 31%
Moderately agree 10 21%
Can’t Say 10 21%
Moderately 9 16%
Disagree
Strongly Disagree 6 11%
Total 50 100%

Figure:4

INTERPRETATION

52% respondents feel that the time limit of the training programme was adequate but
25% feel that it was insufficient. Also, 21% could not comment on the question. All
the respondents though felt that increase in time limit of the programmes would
certainly be beneficial and the organization should plan for this to be implemented in
the near future.

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5) The training methods used during the training were effective for
understanding the subject.
TABLE:5
% of
Options No. of Respondents Responses
Strongly agree 10 20%
Moderately agree 20 40%
Can’t Say 8 15%
Moderately Disagree 7 15%
Strongly Disagree 5 10%
Total 50 100%

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Figure:5

INTERPRETATION

40% of the respondents believe that the training methods used during the programmes
were helpful in understanding the subject, yet 25% disagree to this notion. The
organization shoulduse better, hi-tech methods to enhance the effectiveness of
the methods being used during the training programmes.

6) The training sessions were exciting and a good learning


experience. TABLE:6
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% of
Options No. of Respondents Responses
Strongly agree 12 25%
Moderately agree 20 40%
Can’t Say 5 10%
Moderately Disagree 8 15%
Strongly Disagree 5 10%
Total 50 100%

Figure:6

INTERPRETATION

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65% respondents believe that the training sessions were exciting and a good learning
experience. 10% respondents could not comment on this while 25% differ in opinion.
They feel that the training sessions could have been more exciting if the sessions had
been more interactive and in line with the current practices in the market.

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7) The training aids used were helpful in improving the overall effectiveness of
the programme.

TABLE:7
% of
Options No. of Respondents Responses
Strongly agree 10 20%
Moderately agree 12 25%
Can’t Say 18 35%
Moderately Disagree 7 15%
Strongly Disagree 3 5%
Total 50 100%

Figure:7

INTERPRETATION

40% of the respondents believe that the training aids used were helpful in improving
the overall effectiveness, yet 20% disagree to this notion. 35% respondents did not
comment on the issue.

Yet the total mindset of the respondents was that the organization should use
better scientific aids to enhance the presentation and acceptance value of the
training program.
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8) The training was effective in improving on- the- job efficiency.

TABLE:8
% of
Options No. of Respondents Responses
Strongly agree 8 15%
Moderately agree 15 30%
Can’t Say 10 20%
Moderately Disagree 10 20%
Strongly Disagree 7 15%
Total 50 100%

Figure:8

INTERPRETATION

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45% respondents believe that the training programmes increase their job efficiency
but 35% disagree to this. The view of the respondents were towards having more
technological and current topics for the training programmes which could help them
satisfy their creative urge and simultaneously increase their on-the-job efficiency.

9) In your opinion, the numbers of training programmes organized during the


year were sufficient for employees of .

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TABLE:9
% of
Options No. of Respondents Responses
Strongly agree 5 10%
Moderately agree 7 15%
Can’t Say 13 25%
Moderately Disagree 5 10%
Strongly Disagree 20 40%
Total 50 100%

Figure:9

INTERPRETATION

25% respondents have the opinion that the frequency of the training programmes is
sufficient but 50% of the respondents differ to this. They believe that the number of
training programmes organized in a year should be increased and some in house
training programmes should also be organized by the organization regularly.

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10) How many training programmes have you attended during the
last year? TABLE:10
% of
No. of Programmes No. of Respondents Responses
Upto 2 31 62%
3-5 12 25%
6-8 6 10%
More than 8 1 3%
Total 50 100%

Figure:10

INTERPRETATION

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35% of the workers have attended 3-8 training programmes in the last year, which is
the clue ofa useful training policy of the organization. However, 62% of the workers
have attended only 0-2 training programmes, which should be effectively seen by the
organization. Also, every worker should be given chances to attend as many training
programmes as possible.

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11) The training given is useful
to you.
TABLE:11
% of
Options No. of Respondents Responses
Strongly agree 24 47%
Moderately agree 12 24%
Can’t Say 6 13%
Moderately Disagree 6 13%
Strongly Disagree 2 3%
Total 50 100%

Figure:11

INTERPRETATION

71% of the respondents feel that the training programmes were useful. 13%
respondents could not comment on the question and 16% think that the programmes
were irrelevant to their objective of being useful. The organization must ensure
programmes that are useful and prove to cater to the developmental needs of the
workers.

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12) The time limit of the training programme was
sufficient. TABLE:12

% of
Options No. of Respondents Responses
Strongly agree 9 18%
Moderately agree 18 34%
Can’t Say 6 13%
Moderately Disagree 7 15%
Strongly Disagree 10 20%
Total 50 100%

Figure:12

INTERPRETATION

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42% respondents feel that the time limit of the training programme was adequate but
35% feel that it was insufficient. Also, 13% could not comment on the question. All
the respondents though felt that increase in time limit of the programmes would
certainly be advantageous and the organization should take some steps in this
direction.

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13) The time limit of the training program, if increased would make it more
effective. TABLE:13
% of
Options No. of Respondents Responses
Strongly agree 23 45%
Moderately agree 10 20%
Can’t Say 5 10%
Moderately Disagree 10 20%
Strongly Disagree 2 5%

Total 50 100%

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Figure:13

INTERPRETATION

65% respondents feel that the increase in the duration of the training programmes
would be beneficial but 25% differ to this opinion. Going by the majority, the
organization should make required changes to increase the duration of the
programmes and also take the opinion of the workers to have an effective training
session.

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FINDINGS

The major findings of the venture are enumerated as follows:

• Education is considered as a nice step toward augmentation of the


understanding base via the respondents.

• The targets of the training programmers had been broadly acknowledged to


the respondents previous to attending them.

• The training programmers were competently designed to cater to the


developmental wishes of the respondents.

• some of the respondents cautioned that the term of the training programmers
have been less and as a result need to be multiplied.

• A number of the respondents also counseled that use of recent education


methods will beautify the effectiveness of the training programmers.

• A few respondents consider that the training periods can be made greater
thrilling if the classes were greater interactive and in step with the current practices
in the market.

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• The TRAINING aids used had been helpful in improving the general
effectiveness of the training programmers.

• The TRAINING programmers had been able to enhance on-the-task


performance.

• some respondents additionally endorsed that the range of training


programmers be accelerated.

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RECOMMENDATIONS

Primarily based on the statistics accrued through the questionnaire and interactions
with the officers of HAL the following pointers are made for consideration:

• The business enterprise may additionally utilize each subjective and goal
technique for the TRAININGprogrammes.

• The corporation may additionally don't forget deputing every worker to


attend as a minimum one education programmes each year.

• The In-residence education programmes can be beneficial to the enterprise


as well as personnel considering that it will help personnel to attend their official
work even as undergoing the training.

• The corporation can also set up part time training programmes inside the
office premises for short intervals, spanning over a few days, a good way to keep
away from any interruption in the recurring paintings.

• The organisation can arrange the training programmes department wise to be


able to deliver centered interest in the direction of the departmental.

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BIBLIOGRAPHY

• TRAININGin practice Blackwell

• Human aid management C.B.Gupta

• Human aid management T.N.Chabra

• Enterprise professional website

www.hal-india.com

& www.globalsecurity.org

• Employee guide

• Research method

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QUESTIONNAIRE

NAME:

DESIGNATION:

QUALIFICATION:

ENJOY:

QUESTIONNAIRRE

1) how many TRAININGprogrammes have you ever attended in closing 5


years?
a. 0-5
b. 6-10

c.10-15

c. extra than 15

2) The programme targets were acknowledged to you earlier than attending it.
Strongly agree

a. fairly agree
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b. Can’t Say
c. reasonably Disagree
d. Strongly Disagree

3.The TRAINING programme turned into relevant in your developmental


wishes.

a. Strongly agree
b. moderately agree

c.Can’t Say

d.fairly Disagree

g.Strongly Disagree

4.The duration of TRAINING consultation changed into sufficient for the


learning. Strongly agree
a. reasonably agree
b. Can’t Say
c. fairly Disagree
d. Strongly Disagree

5) The education strategies used for the duration of the education were
powerful for knowledge the problem.

a. Strongly agree
b. fairly agree

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c. Can’t Say
d. fairly Disagree
e. Strongly Disagree

6) The TRAINING sessions have been thrilling and a terrific studying revel in.
Strongly agree

a. moderately agree
b. Can’t Say
c. reasonably Disagree
d. Strongly Disagree

7) The education aids used were powerful in improving the overall


effectiveness of the programme.

a. Strongly agree
b. moderately agree
c. Can’t Say
d. fairly Disagree
e. Strongly Disagree

8) The education becomes powerful in improving on- the- process


performance.

a. Strongly agree
b. fairly agree
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c. Can’t Say
d. reasonably Disagree
e. Strongly Disagree

9) on your opinion, the numbers of education programmes prepared throughout


the yr had been sufficient.

Strongly agree

a. reasonably agree
b. Can’t Say
c. fairly Disagree
d. Strongly Disagree

10) what number of TRAININGprogrammes have you attended over the past 12
months?

 Upto 2
 3-5
 6-8
 more than eight

11) The training given is useful to you.

a. Strongly agree

b.moderately agree

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b. Can’t Say
c. reasonably Disagree
d. Strongly Disagree

12) The time restrict of the education programme became sufficient


Strongly agree

a. reasonably agree
b. Can’t Say
c. fairly Disagree
d. Strongly Disagree

13) The time restriction of the education programme, if expanded could make it
extra effective. Strongly agree

a. reasonably agree
b. Can’t Say
c. fairly Disagree
d. Strongly Disagree

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