Purposive Communication Module 2 PDF
Purposive Communication Module 2 PDF
Introduction
Welcome to Lesson 1! This lesson introduces you to the basics of writing. In
this lesson, you are expected to identify and recognize the differences of the main
categories of writing. Enjoy this lesson and keep reading!
Definition of Writing
The term “writing” is defined as the activity or skill of marking coherent words
on paper and composing text. Unfortunately, this area is being neglected to its due
importance. However, writing is a way to inform, educate, express human emotions,
knowledge and etc.
Each writer is entitled to his/her own style of writing, which reflects his/her
personality. While some people are born with the quality to write well, others can
learn it with some effort. Nevertheless, each piece of writing requires distinct style
and tone which can decide on the basis of the content. No matter what you write is
still and should be relevant to what you decide to compose, basing to what your
intentions might be.
Categories of Writing
1. Expository Writing. The main purpose of expository writing is to explain. It
is a subject-oriented writing style in which authors focus on telling you about
a given topic or subject without voicing their personal opinions. These types
of essays or articles furnish you with relevant facts and figures but do not
include their opinions.
Key Points in Writing an Expository Essay or Article:
usually explains something in a process;
often equipped with facts and figures; and
usually in a logical order and sequence.
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Example: Air pollution is one of the most dangerous forms of pollution. A
biological, chemical, and physical alteration of the air occurs
when smoke, dust, and any harmful gases enter into the
atmosphere and make it difficult for all living beings to survive as
the air becomes contaminated. Burning of fossil fuels, agriculture
related activities, mining operations, exhaust from industries and
factories, and household cleaning products entail air pollution.
People release a huge amount of chemical substances in the air
every day. The effects of air pollution are alarming. It causes
global warming, acid rains, respiratory and heart problems, and
eutrophication. A lot of wildlife species are forced to change their
habitat in order to survive.
If you do not have any questions or clarifications, you are now prepared to move
on to Lesson 2. Enjoy and keep working! GOD Bless.
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LESSON 2
Objectives:
Introduction
Welcome to Lesson 2! In this lesson you will know the basics in writing a
cover letter. This lesson introduces you to the structures and format of an effective
cover letter. At the end of this lesson, you are expected to prepare your customized
cover letter for job application. Enjoy this lesson and keep learning!
Read below for advice on writing a cover letter for an entry-level position as a
college graduate, as well as an example letter.
The full-block style is the most preferred format. (This will be discussed
in detail as you progress through the module.)
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their complete address. The two essential items found here are the email
address and the contact information (mobile number).
Your email should contain your full name. Avoid addresses like
appliepie123, greenseed21, or any other emails that may give the
wrong impression of your maturity.
4. Inside / Letter Address. This is important because your letter may get lost if
you do not put the right information. Also, the addressee or the person to
whom the letter is addressed might be offended or might feel disrespected by
the way you address him/her.
6. Body. It is the most critical part. The body usually consists of 3 – 5 paragraphs.
a. Opening Paragraph. It tells how you learned about the position. You
may, know of a job through:
classified advertisement
unsolicited mailing
Internet
Personal referrals.
Example:
(1) I am writing this letter to apply for the Project Manager position as
advertised in the Philippine Daily Inquirer issued last August 16, 2020.
(2) I would like to apply as an Assistant Deputy in your security agency.
If you were referred by someone, it would be good to mention it in the
opening paragraph.
(3) I am sending you my credentials because of a referral from Mr. Uno
Dimalanta, the Branch Manager of your North South branch.
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b. Middle Paragraph. This paragraph gives a summary of your background
and critical skills (hard skills) that make you qualified for the position.
Example:
As a recent graduate of the State College, I have a significant
background in media. As a media major, I held multiple internships,
including Media Relations Coordinator Intern at XYZ Company. I also
served as president of the Media and Marketing Club at school. We
successfully developed and pitched an advertisement campaign for a
local nonprofit, which helped increase donations to the nonprofit by 22
percent.
d. Closing Paragraph. At the end of the letter, talk about your availability
for the job, where you can be contacted, and when you are going to contact
the hiring person for an appointment to discuss your application. Thank the
person to whom you are writing for his/her time and consideration of your
application.
Example:
I am willing to appear for an interview Monday to Friday between 8:00
in the morning and 5:00 in the afternoon. Thank you so much for
taking the time to read this letter.
7. Complimentary closing. After the body, you now need to closed the letter.
The end of your letter starts with this part.
There might be some others, but many consider these three to be the
most formal, hence, the safest to use.
8. Provide enough space (three spaces) for your signature before writing or
keying your name
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9. Two spaces after your name, you keying in your enclosures or attachments.
These are the documents that you submit for preliminary assessment along
with your application letter which are the resumé and transcript of records.
Example:
Enclosure: Resumé, Transcript of Records
To Sum Things up
Use
1. Good quality white paper. (The envelope should be the same color and quality.)
2. Standard-sized paper (8 ½” x 11”)
3. Block Style Format (All lines begin at the left margin)
4. One-inch margins
5. Font size should be 12.
6. Font style should be easy to read – Times New Roman, Calibri, Cambria
7. Single spacing (where applicable)
8. One page only
9. Print using a laser printer
Check List
1. Keep it short.
2. Do not use abbreviations.
3. Remember to include the area code with your mobile number (+63).
4. Avoid using contractions. (I’ve, I’m)
5. Spell out numbers one to ten; use numbers/values above ten (11-100).
6. Make every statement positive.
7. Keep the tone and content professional.
8. State the position to which you are applying.
9. Explain why you need the job.
10. Clearly describe ways you will contribute.
11. Avoid generic phrases such as “I have excellent interpersonal skills.”
You want your letter to be unique.
12. Tell the reader that you are going to do next. (You will call within a week to
see if a decision was made.)
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MARCUS PANGANIB Letterhead
[email protected]
+63910-123-4567 Return Information
Upon graduation, I will have completed three years of extensive commerce and
accounting classes, as well as another year of Microsoft Office courses, which I
believe will prepare and equip me for the position. Proofs of my leadership skills
include a seminar-workshop entitled “21st Century Future Business Leaders of the
Philippines” which I recently attended in Tagaytay City, and my being an officer of
Body
our university’s Supreme Student Government for three years now. I am also
proficient in Google Docs and a variety of Windows applications, the details of can be
found in my attached resumé.
You can reach me through phone or through email any day, preferably after 3 p.m. I
will highly appreciate it if you will give me a chance to meet you for an interview so
that we will be able to discuss my qualifications for the job. Thank you so much and
more power to you and your company.
(Signature)
MARCUS PANGANIB Name and
Applicant signature
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Enclosure: Resumé, TOR
Write a cover letter to the addressee whose details are given in the text box below.
Instructions:
1. ONLINE. Email your output to the email address given to you by your
instructor during the class orientation.
2. OFFLINE. Send your output to the address given to you by your instructor
during the class orientation.
XYZ Company
(A Business Process Outsourcing [ Call Center ] Company)
Located at Bldg VII, Ruffles Compound, Pasig City
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RUBRICS
CRITERIA POINTS SCORE
3 2 1
Paper size and Letter is one page; Letter follows all Letter violates
quality set in standard- but one of the more than one
sized paper (8 ½” requirements requirement
x 11”)
Format Letter is in block Letter follows all Letter violates
style; one-inch but one of the more than one
margins; single requirements requirement
spacing,
appropriate font
Body Letter contains at Letter contains 2 Letter contains 1
least three (3) paragraphs paragraph
paragraphs
Return Includes full Letter follows all Letter violates
Information name, email but one of the more than one
address, mobile requirements requirement
number
Inside Address Used correct Letter follows all Letter violates
format – correct but one of the more than one
spacing, requirements requirement
punctuations
Salutation Greeting line is Greeting line is No greeting line
appropriate inappropriate
Closing The Letter follows all Letter violates
complimentary but one of the more than one
closing is requirements requirement
appropriate; an
enclosure notation
is added in correct
format
Content Used positive Letter follows all Letter violates
statement; used but one of the more than one
strong action requirements requirement
verbs; sentences
are complete
Professional Used simple Letter follows all Letter violates
design elements; but one of the more than one
white space is requirements requirement
used generously
Congratulations! You have successfully completed the activities and tasks for
Lesson 2. Should there be questions and clarifications in some part of the lesson,
kindly message your instructor.
If you do not have any questions or clarifications, you are now prepared to
move on to Lesson 3. Enjoy and keep working! GOD Bless.
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LESSON 3
WRITING A RESUMÉ
Objectives:
Introduction
Welcome to Lesson 3! In this lesson, you will explore more about resumés. This
lesson will also help you equip yourself in writing a resumé. Enjoy this lesson and
keep learning!
Name:
Age:
Address:
Phone number:
Email Address:
Education: Elementary:
Junior High:
Senior High:
Work Experience
Achievements/Affiliations:
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Skills:
Hobbies:
Where do you usually find these details? Have you ever tried presenting your
life story or details of yourself in a single sheet of paper but not in a paragraph form?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_______________________________________.
Analysis
1. What is a resumé?
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Abstraction
Writing a Resumé
In applying for work, your cover letter or application letter is sent along with a resumé.
What is a Resumé?
A resumé is a brief document containing a summary of an individual’s
qualifications, experiences, and skills with the purpose of securing a work interview
and ultimately, getting hired for a particular job position.
The keyword here is summary. The resumé should be concise so that its reader,
typically the employer who is going to hire you, is able to determine your skills with
ease and without much confusion.
Purpose of Resumé
introduces you to your prospective employer;
provides a snapshot of your career;
impresses your prospective employer; and
demonstrate your communication skills.
Types of Resumé
1. Reverse Chronological Resumé
starts with the enumeration of work history, beginning with the most
recent work experience
most employers prefer this type because it allows them to see the last
work experience quickly (the most recent job positions are given more
importance).
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2. Functional Resumé
most appropriate for fresh graduates
put the emphasis on one’s educational background, skills, and training
experiences
it is used when you are changing career or if you have gaps in your work
history
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Rules for Resumé Writing
1. 8 ½ x 11” (letter) bond paper
2. 1 ½ inches formal bust photo on the upper right corner of the resumé
3. 1-inch margin on all sides
4. Font size 12
5. Formal font style (Arial, Century Gothic, Times New Roman, Bookman Old
Style, and other like styles)
6. Black font
7. Conspicuous section headings (font style for section headings should be bigger
than the rest)
8. Maximum of two pages
1. Your name should be the very first item on the résumé, arranged
attractively at the top- where it will stand out in the recruiter’s mind.
2. Job Objective
The job objective is a short summary of your area of expertise and
career interest. You should be aware that an increasing number of large
corporations have begun scanning the résumés they receive into their
computer systems and then searching this computerized database by keyword.
Be certain, therefore, that the title of the actual position you desire and other
relevant terms are included somewhere in your resumé.
3. Education
Unless your work experience has been extensive, fairly high level, and
directly related to your job objective, your education is probably a stronger job
qualification than your work experience and should therefore come first on the
resumé.
4. Work Experience
Any work experience is a definite plus. It shows the employer that
you’ve had experience in satisfying a superior, following directions,
accomplishing objectives through team effort, and being rewarded for your
labors. If your work experience has been directly related to your job objectives,
consider putting it ahead of the education section, where it will receive more
emphasis.
5. References
A reference is a person who has agreed to provide information to a
prospective employer regarding a job applicant’s fitness for a job. Your
references should be professional references than character references. The
best ones are employers, especially your present employer. University
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professors with whom you have had a close and successful relationship are
also valuable references.
Application
Create your own resume.
Write your own resumé. Organize your personal information
either in chronological or in functional order. Resumé will be
graded based on a rubrics shown below.
Congratulations! You have successfully completed the activities and tasks for
Lesson 3. Should there be questions and clarifications in some part of the lesson,
kindly message your instructor.
If you do not have any questions or clarifications, you are now prepared to
move on to Lesson 4. Enjoy and keep working! GOD Bless.
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LESSON 4
Introduction
Welcome to Lesson 4! This lesson introduces you to the basics of formal job
interview. In this lesson, you will know the frequently asked questions during an
interview. This lesson also gives you a demonstration on the appropriate behavior in
an interview. Enjoy this lesson and keep reading!
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Analysis
2. Have you ever been interviewed for any job in English? How did it go?
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Abstraction
5. Come prepared
Plan to bring your resumé, cover letter, and a list of references to the
interview. You may also want to bring a portfolio of representative work.
Leave behind coffee, chewing gum, and any other items that could be
distractions.
6. Be confident
Above all, interviewees should be confident and “courageous.” By
doing so you make a strong first impression. As the saying goes, “There is
never a second chance to make a first impression.”
3. One-on-One Interview
majority of the interviews are conducted in this format
gives you both a chance to see how well you connect and how well your
talents, skills, and personalities mesh
many interviewees prefer the one-on-one format because it allows them
to spend in-depth time with the interviewer
4. Panel Interview
an efficient format for meeting a candidate in which four to five
coworkers meet at the same time with a single interviewee
coworkers comprise the “search committee” or “search panel,” which
may consist of different company representatives such as human
resources, management, and staff
advantage of this is that meeting together gives them a common
experience to reflect on afterward
listen carefully to questions from each panelist, and try to connect fully
with each questioner
be sure to write down names and titles, so you can send individual thank-
you notes after the interview
5. Serial Interview
combination of one-on-one meetings with a group of interviewers
typically conducted as a series of meetings staggered throughout the day
this is for higher-level jobs, when it’s important to meet at length with
major stakeholders
6. Lunch Interview
candidates are taken to lunch or dinner, especially if this is a second
interview (a “call back” interview)
use your best table manners
you must send a thank-you note
7. Group Interview
comprised of several interviewees and perhaps only one or two
interviewers who may make a presentation to the assembled group
allows an organization to quickly prescreen candidates
gives candidates a chance to quickly learn about the company
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Frequently Asked Questions
1. Tell me about yourself. Talk about a couple of your key achievements and
the interviewer will likely select an accomplishment and ask you to tell more
about it.
2. What is your greatest strength? Figure out what your number one strength
or skill is, then talk briefly about it and provide a good example. Before going
into an interview, write down several of your top strengths and examples of
each.
3. Can you describe a situation in your past where you learned from a
mistake? The best mistakes to share are those from which you learned
something. Use your mistakes to show how you have matured and grown.
4. What is the most difficult situation you have ever faced? Pick an example
in which you successfully resolved a tough situation. Tell your story briefly
but try to reveal as many good qualities as possible. Your interviewer wants to
hear about qualities such as perseverance, good judgment and maturity.
5. Is there anything you would like to improve about yourself? Pick a
weakness (for example, not being comfortable with public speaking or even
oral presentations in the class), then show how you're working to improve it
(being part of a debating team). Your goal here is to provide a short answer
that satisfies the interviewer.
6. What is the most important thing you are looking for in a job? Figure out
what you want most in a job. You might value challenge, good working
conditions, or friendly co-workers. Talk about one or two items and explain
why they are important to you.
7. What are your career goals? The interviewer likes to see if you are a person
that plans your future and if you might be someone that would meet the
company's needs after you finish school. Your task is to talk about the goals
that you think the company can help you achieve. You score points if you
leave the impression you are a growth-oriented person with realistic
expectations. As a teenager, you may be working to earn spending money or
to pay for a car and gas. That shows initiative and planning.
9. Why would you like to work for us? This is a great opportunity to impress
the interviewer with what you know about their organization. Talk about the
positives of their organization.
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10. Why should I hire you? This is a great opportunity to sell you. Talk about
your strengths and how they fit the needs of the company. You can briefly talk
about skills or strengths that haven't already been discussed.
DON’TS
1. Don’t wear a blouse or dress too revealing. (Girls)
2. Don’t wear lots of jewelry.
3. Don’t wear clothing with sequins, etc. It’s better to be conservative. (Girls)
4. Don’t make negative comments about previous employers or others.
5. Don’t falsify application materials or answers to interview questions.
6. Don’t arrive late.
7. Don’t give the impression you are only interested in salary; don’t ask about
salary and benefit issues until your interviewer brings up the subject.
8. Don’t act as though you would take any job or are desperate for employment.
9. Don’t be unprepared for typical interview questions. You may not be asked
all of them in every interview, but being unprepared looks foolish.
10. Don’t refer to the interviewer as “Dude!”
11. Don’t go to extremes with your posture; don’t slouch, and don’t sit rigidly on
the edge of your chair.
12. Don’t chew gum.
13. Don’t smoke or slurp any drinks you brought or are offered. Most work
places are smoke-free environments and no-one wants to hear you slurp.
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Evaluation: I Can Do It!
You will be called by your subject instructor for an interview. Make
sure to attend and answer the call.
If you do not have any questions or clarifications, you are now prepared to
move on to the next module. Enjoy and keep working! GOD Bless.
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