Chapter-7 Foundations of Team Dynamics PDF
Chapter-7 Foundations of Team Dynamics PDF
Chapter 7
Introduction
• The social process by which people interact and
behave in a group environment is called group
dynamics. Group dynamics involves the influence
of personality, power, and behavior on the group
process.
• There are two types of groups:
– formal groups who are structured to pursue a specific
task,
– informal groups who emerge naturally in response to
organizational or member interests.
Group Development
• Forming: At this first stage of development,
members are preoccupied with familiarizing
themselves with the task and to other
members of the group. This is sometimes
referred to as the dependent stage, as
members tend to depend on outside expertise
for guidance, job definition, and task analysis.
• Storming:This stage is also referred to as the
counter-dependent stage where members tend to
“flex their muscles” in search of identity. In some
cases, the group may have problems getting
through this stage. This may occur if the group
encounters difficulty clarifying their task, agreeing
on their mission or mandate, or deciding how
they will proceed. Lack of skills, ability or aptitude
can also contribute to their inability to get beyond
this stage.
• Norming: At this point, members start to
resolve the issues that are creating the conflict
and begin to develop their social agreements.
The members begin to recognize their
interdependence, develop cohesion, and
agree on the group norms that will help them
function effectively in the future.
• Performing: When the group has sorted out
its social structure and understands its goals
and individual roles, it will move toward
accomplishing its task. Mutual assistance and
creativity become prominent themes at this
stage. The group, sensing its growth and
maturity, becomes independent, relying on its
own resources.
• Adjourning: During this phase, the group will
resort to some form of closure that includes
rites and rituals suitable to the event. These
may include socials and parties, or ceremonies
that exhibit emotional support or celebration
of their success
TEAM – DEFINITION
• A group of people with different skills and
different tasks, who work together on a
common project, service, or goal, with a
meshing of functions and mutual support
• A team is any group of people organized to
work together, both interdependently and
cooperatively to accomplish a purpose or a
goal.
COMMON CHARACTERISTICS OF
EFFECTIVE TEAMS
• The purpose, mission, or main objective is known and
understood by all team members.
• Communication in the team is open, direct and
honest.
• Sufficient leadership is available in the team.
• There is regular review of how well the team is
performing toward achieving its purpose.
• There is an agreed organizational structure to the
team.
• Adequate resources are available to permit the team
to perform it’s function, including skills, tools,
facilities, and budgets.
• Synergy exists, so the team performs in a way that is
greater than the sum of its parts.
TEAM DEVELOPMENT TASKS
• Define team purpose.
• Review performance against purpose.
• Define a team vision, a long term view of where the team wants to
be in the foreseeable future.
• Discuss the team’s work norms and traditions.
• Assess the current stage of team development and identify
barriers to further development.
• As a group, define the roles of team members.
• Create team plans.
• Evaluate performance to the plans.
• Develop a process to obtain useful feedback from outside sources
(customers, management, other groups).
• Participate as a team in a team skill learning event.
• Participate as a team in a challenging or enjoyable experience
(cruise, bike trip, outdoor challenge, charitable fund raiser, etc.).
Difference Between Group and Team
BASIS FOR COMPARISON GROUP TEAM
Meaning A collection of individuals A group of persons having
who work together in collective identity joined
completing a task. together, to accomplish a
goal.
Leadership Only one leader More than one
Members Independent Interdependent
Process Discuss, Decide and Discuss, Decide and Do.
Delegate.
Work Products Individual Collective
Focus on Accomplishing individual Accomplishing team goals.
goals.
Accountability Individually Either individually or
mutually