imagePROGRAF

iPF500

SERVICE
MANUAL

DU7-1181-000
MAY 2006
REV. 0
COPYRIGHT 2006 CANON INC. CANON imagePROGRAF iPF500 REV. 0 PRINTED IN U.S.A.

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 Application
This manual has been issued by Canon Inc for qualified persons to learn technical theory, installation,
maintenance, and repair of products This manual covers all localities where the products are sold For this reason,
there may be information in this manual that does not apply to your locality

Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in
products When changes occur in applicable products or in the contents of this manual, Canon will release technical
information as the need arises In the event of major changes in the contents of this manual over a long or short
period, Canon will issue a new edition of this manual

The following paragraph does not apply to any countries where such provisions are inconsistent with local law

Trademarks
The product names and company names used in this manual are the registered trademarks of the individual
companies

Copyright
This manual is copyrighted with all rights reserved Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc

COPYRIGHT © 2001 CANON INC.

Printed in Japan

Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information

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 Introduction

Symbols Used
This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or

Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in
question.
Memo

Indicates an item of reference assisting the understanding of the topic in question.

REF.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

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 troduction

following rules apply throughout this Service Manual:

ch chapter contains sections explaining the purpose of specific functions and the relationship between elec-
ical and mechanical systems with reference to the timing of operation.
the diagrams, represents the path of mechanical drive; where a signal name accompanies the
mbol, the arrow indicates the direction of the electric signal.
he expression "turn on the power" means flipping on the power switch, closing the front door, and closing
e delivery unit door, which results in supplying the machine with power.
the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used
indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as
"DRMD*" indicates that the DRMD signal goes on when '0'.
practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field.
herefore, the operations of the microprocessors used in the machines are not discussed: they are explained
terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB
the loads.

descriptions in this Service Manual are subject to change without notice for product improvement or other
oses, and major changes will be communicated in the form of Service Information bulletins.
ervice persons are expected to have a good understanding of the contents of this Service Manual and all
ant Service Information bulletins and be able to identify and isolate faults in the machine."

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 Contents

Contents

hapter 1 PRODUCT DESCRIPTION

.1 Product Overview.............................................................................................. 1-1
1.1.1 Product Overview....................................................................................................... 1-1
.2 Features.............................................................................................................. 1-2
1.2.1 Printhead ..................................................................................................................... 1-2
1.2.2 Ink Tank ....................................................................................................................... 1-2
1.2.3 Cutter ........................................................................................................................... 1-2
1.2.4 Auto Roll Feed Unit.................................................................................................... 1-2
1.2.5 Consumables.............................................................................................................. 1-3
.3 Product Specifications...................................................................................... 1-4
1.3.1 Product Specifications............................................................................................... 1-4
.4 Detailed Specifications ..................................................................................... 1-6
1.4.1 Printing Speed and Direction ................................................................................... 1-6
1.4.2 Interface Specifications ............................................................................................. 1-8
.5 Names and Functions of Components .......................................................... 1-9
1.5.1 Front ............................................................................................................................. 1-9
1.5.2 Rear............................................................................................................................ 1-10
1.5.3 Carriage ..................................................................................................................... 1-11
1.5.4 Inside.......................................................................................................................... 1-12
1.6 Basic Operation ............................................................................................... 1-13
1.6.1 Operation Panel ....................................................................................................... 1-13
1.6.2 Printer Stats Transition............................................................................................ 1-15
1.6.3 Main Menu................................................................................................................. 1-15
1.7 Safety and Precautions .................................................................................. 1-23
1.7.1 Safety Precautions ...................................................................................................1-23
1.7.1.1 Moving Parts ....................................................................................................................... 1-23
1.7.1.2 Adhesion of Ink ................................................................................................................... 1-24
1.7.1.3 Electric Parts ....................................................................................................................... 1-26
1.7.2 Other Precautions ....................................................................................................1-27
1.7.2.1 Printhead.............................................................................................................................. 1-27
1.7.2.2 Ink Tank ............................................................................................................................... 1-29
1.7.2.3 Handling the Printer ........................................................................................................... 1-30
1.7.3 Precautions When Servicing Printer .....................................................................1-32
1.7.3.1 Notes on the Data Stored in the Printer.......................................................................... 1-32
1.7.3.2 Confirming the Firmware Version .................................................................................... 1-32
1.7.3.3 Precautions against Static Electricity .............................................................................. 1-32

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1.7.3.4 Precautions for Disassembly/Reassembly..................................................................... 1-33

1.7.3.5 Self-diagno stic Feature .................................................................................................... 1-33
1.7.3.6 Disposing of the Lithium Battery ...................................................................................... 1-33

Chapter 2 TECHNICAL REFERENCE

2.1 Basic Operation Outline .................................................................................... 2-1
2.1.1 Printer Diagram ......................................................................................................... 2-1
2.1.2 Print Driving................................................................................................................ 2-2
2.2 Firmware ............................................................................................................. 2-2
2.2.1 Operation Sequence at Power-on .......................................................................... 2-2
2.2.2 Operation Sequence at Power-off .......................................................................... 2-3
2.2.3 Print Control ............................................................................................................... 2-3
2.2.4 Print Position Adjustment Function ........................................................................ 2-6
2.2.5 Head Management ................................................................................................... 2-6
2.2.6 Printhead Overheating Protection Control ............................................................ 2-6
2.2.7 Pause between Pages ............................................................................................. 2-6
2.2.8 White Raster Skip ..................................................................................................... 2-7
2.2.9 Sleep Mode ................................................................................................................ 2-7
2.3 Printer Mechanical System............................................................................... 2-7
2.3.1 Outline ......................................................................................................................... 2-7
2.3.1.1 Outline.................................................................................................................................... 2-7
2.3.2 Ink Passage ............................................................................................................... 2-8
2.3.2.1 Ink Passage .......................................................................................................................... 2-8
2.3.2.2 Ink Tank Unit......................................................................................................................... 2-9
2.3.2.3 Carriage Unit....................................................................................................................... 2-12
2.3.2.4 Printhead ............................................................................................................................. 2-16
2.3.2.5 Purge Unit ........................................................................................................................... 2-17
2.3.2.6 Maintenance Cartridge ...................................................................................................... 2-23
2.3.2.7 Air Flow ................................................................................................................................ 2-24
2.3.3 Paper Path ............................................................................................................... 2-25
2.3.3.1 Outline.................................................................................................................................. 2-25
2.3.3.2 Paper Path .......................................................................................................................... 2-26
2.3.3.3 Cutter Unit ........................................................................................................................... 2-44
2.4 Printer Electrical System................................................................................. 2-45
2.4.1 Outline ....................................................................................................................... 2-45
2.4.1.1 Overview.............................................................................................................................. 2-45
2.4.2 Main Controller ........................................................................................................ 2-46
2.4.2.1 Main controller components ............................................................................................. 2-46
2.4.3 Carriage Relay PCB ............................................................................................... 2-48
2.4.3.1 Carriage PCB components............................................................................................... 2-48
2.4.4 Motor Driver ............................................................................................................. 2-49
2.4.4.1 Cutter driver PCB components ........................................................................................ 2-49
2.4 4 2 Roll feed unit PCB components .......................... 2-49

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 Contents

2.4.5 Maintenance Cartridge Relay PCB .......................................................................2-50

2.4.5.1 Maintenance cartridge relay PCB components ............................................................. 2-50
2.4.6 Power Supply ............................................................................................................2-50
2.4.6.1 Power supply block diagram............................................................................................. 2-50
2.5 Detection Functions with Sensors ................................................................ 2-51
2.5.1 Sencors for covers ................................................................................................... 2-51
2.5.2 Ink passage system ................................................................................................. 2-52
2.5.3 Carriage system ....................................................................................................... 2-55
2.5.4 Paper path system ................................................................................................... 2-57
2.5.5 Others ........................................................................................................................ 2-61

Chapter 3 INSTALLATION
3.1 Installation .......................................................................................................... 3-1
3.1.1 Making Pre-Checks ...................................................................................................3-1
3.1.1.1 Making Pre-Checks.............................................................................................................. 3-1
3.1.2 Unpacking and Installation .......................................................................................3-2
3.1.2.1 Unpacking and Installation.................................................................................................. 3-2
3.1.3 Checking the Images/Operations ............................................................................3-8
3.1.3.1 Checking the Images /Operations ..................................................................................... 3-8
.2 Transporting the Printer ................................................................................... 3-9
3.2.1 Transporting the Printer ............................................................................................3-9
3.2.1.1 Transporting the Printer....................................................................................................... 3-9
3.2.2 Reinstalling the Printer ............................................................................................3-10
3.2.2.1 Reinstalling the Printer ...................................................................................................... 3-10

hapter 4 DISASSEMBLY/REASSEMBLY
.1 Service Parts...................................................................................................... 4-1
4.1.1 Service Parts............................................................................................................... 4-1
.2 Disassembly/Reassembly................................................................................ 4-1
4.2.1 Disassembly/Reassembly......................................................................................... 4-1
.3 Points to Note on Disassembly and Reassembly ........................................ 4-6
4.3.1 Note on assemblies (or units) prohibited from disassembly ............................... 4-6
4.3.2 Moving the carriage manually .................................................................................. 4-6
4.3.3 Units requiring draining of ink................................................................................... 4-7
4.3.4 External Covers.......................................................................................................... 4-7
4.3.5 Driving Unit................................................................................................................ 4-19
4.3.6 Cutter ......................................................................................................................... 4-20
4.3.7 Carriage Unit............................................................................................................. 4-22
4.3.8 Feeder Unit ............................................................................................................... 4-29
4.3.9 Roll Feed Unit ........................................................................................................... 4-37

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4.3.10 Purge Unit............................................................................................................... 4-41

4.3.11 Waste Ink Collection Unit..................................................................................... 4-43
4.3.12 Ink Tank Unit.......................................................................................................... 4-47
4.3.13 Head Management Sensor.................................................................................. 4-50
4.3.14 Multi Sensor ........................................................................................................... 4-51
4.3.15 PCBs ....................................................................................................................... 4-52
4.3.16 Opening the Cap/Moving the Wiper Unit........................................................... 4-53
4.3.17 Opening/Closing the Ink Supply Valve .............................................................. 4-54
.3.18 Draining the Ink ..................................................................................................... 4-54
Applying the Grease ........................................................................................ 4-56
.4.1 Applying the Grease ............................................................................................... 4-56
Adjustment and Setup Items .......................................................................... 4-62
.5.1 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder 4-
62
.5.2 Procedure after Replacing the Carriage Unit or Multi Sensor.......................... 4-62
.5.3 Procedure after Replacing the Head Management Sensor ............................. 4-64

pter 5 MAINTENANCE
Periodic Replacement Parts............................................................................. 5-1
.1.1 Periodic Replacement Parts .................................................................................... 5-1
Consumable Parts ............................................................................................. 5-1
.2.1 Consumable Parts..................................................................................................... 5-1
Periodic Maintenance........................................................................................ 5-2
.3.1 Periodic Maintenance ............................................................................................... 5-2

pter 6 TROUBLESHOOTING
6.1 Troubleshooting ................................................................................................. 6-1
6.1.1 Outline ......................................................................................................................... 6-1
6.1.1.1 Outline of Troubleshooting ................................................................................................. 6-1
6.1.2 Troubleshooting When Warnings Occur ............................................................... 6-1
6.1.2.1 Ink Lvl: Chk XX (1000,1001,1002,1003,1006,1007) ...................................................... 6-1
6.1.2.2 MTCart Full Soon (1100) .................................................................................................... 6-1
6.1.2.3 Mist Full Soon (1101) .......................................................................................................... 6-2
6.1.2.4 GARO W12xx: xx stands for digits (1221,1222,1223,1225,1231,1232,1233,1234,1235)
6-2
6.1.2.5 Feed Limit... (100F) ............................................................................................................. 6-2
6.2 Location of Connectors and Pin Arrangement .............................................. 6-3
6.2.1 Main controller PCB .................................................................................................. 6-3
6.2.2 Carriage relay PCB ................................................................................................. 6-17
6.2.3 Cutter driver PCB .................................................................................................... 6-24
6 2 4 Power supply ................................. 6-25

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 Contents

6.2.5 Roll feed unit PCB.................................................................................................... 6-26

6.3 Version Up........................................................................................................ 6-27
6.3.1 Firmware Update Tool............................................................................................. 6-27
6.4 Service Tools ................................................................................................... 6-28
6.4.1 Tool List ..................................................................................................................... 6-28

Chapter 7 SERVICE MODE

7.1 Service Mode ..................................................................................................... 7
7.1.1 Service Mode Operation ........................................................................................... 7
7.1.2 Service Mode Map ..................................................................................................... 7
7.1.3 Details of Service Mode ............................................................................................ 7
7.2 Special Mode ................................................................................................... 7-
7.2.1 Special Modes for Servicing................................................................................... 7-

Chapter 8 ERROR CODE

8.1 Outline................................................................................................................. 8
8.1.1 Outline.......................................................................................................................... 8
8.2 Warning Table ................................................................................................... 8
8.2.1 Warnings ..................................................................................................................... 8
8.3 Error Table ......................................................................................................... 8
8.3.1 Error Code List ........................................................................................................... 8
8.4 Sevice Call Table .............................................................................................. 8
8.4.1 Service call errors ...................................................................................................... 8

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 iPF5100/5000/
510/500

PARTS
CATALOG

DU7-3163-010
AUGUST 2007
REV. 0
COPYRIGHT ©2006 CANON INC. CANON imagePROGRAF iPF5100 REV. 0 PRINTED IN U.S.A.

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 PREFACE

This Parts Catalog contains listings of parts used

Diagrams are provided with the listings to aid the service technician in identifying clearly, the
item to be orderd.
Whenever ordering parts, consult this Parts Catalog for all of the information pertaining to each
item. Be sure to include, in the Parts Request, the full item description, the item part number,
and the quantity.

COPYRIGHT (C) 1999 CANON INC.

Use of this manual should be

strictly supervised to avoid
disclosure of confidential
information.

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 Contents

NUMERICAL INDEX

iPF5100/5000/510/500(Numerical Index) .......................................... 1-1

iPF5100/5000/510/500(Parts Catalog)

01 PRINTER & ACCESSORIES .................................................2-1

02 COVERS (1) ..........................................................................2-4
03 COVERS (2) ..........................................................................2-8
04 ELECTRICAL PART ............................................................2-10
05 PURGE UNIT .......................................................................2-14
06 CUTTER UNIT .....................................................................2-16
07 INK SUPPLY UNIT ..............................................................2-18
08 LINEAR SCALE & LIFT DRIVE UNIT ..................................2-22
09 CARRIAGE UNIT .................................................................2-24
10 CARRIAGE & FEED MOTOR UNIT ....................................2-28
11 PICK-UP & FEED UNIT (1) ..................................................2-30
12 PICK-UP & FEED UNIT (2) ..................................................2-34
13 PINCH ROLLER UNIT .........................................................2-36
14 AIR FLOW FAN UNIT ..........................................................2-38
15 PLATEN & SPUR UNIT .......................................................2-40
16 CASSETTE ..........................................................................2-44
17 TOOL ...................................................................................2-46
R1 ROLL UNIT ..........................................................................2-48
R2 STAND & BASKET UNIT .....................................................2-52

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 CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

CANON imagePROGRAF iPF500 service manual

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