PVR Remote Control Manual: Version 1.4 (Dec 2005) E&oe
PVR Remote Control Manual: Version 1.4 (Dec 2005) E&oe
Remote Control
Manual
1 .Welcome .....................................................................................................................................3
2. Taking Care of your Remote Control ...........................................................................................3
2.1 CLEANING ..............................................................................................................................3
2.2 BATTERIES .............................................................................................................................3
3. Basic Navigation..........................................................................................................................4
4. What’s New? ...............................................................................................................................5
4.1 SHIFT ....................................................................................................................................5
4.2 THE DIAL ...............................................................................................................................6
4.3 BLINKING LIGHTS ....................................................................................................................7
4.4 TIMEOUTS ..............................................................................................................................8
5. Advanced Functionality ...............................................................................................................9
5.1 CONTROLLING TV AND AUDIO SYSTEMS ...................................................................................9
5.2 VOLUME REDIRECT ...............................................................................................................11
5.3 FAVOURITE CHANNELS ..........................................................................................................13
5.4 MACROS ..............................................................................................................................16
5.5 COPY ENVIRONMENT ............................................................................................................20
5.6 CODE VERIFICATION .............................................................................................................21
6 . Code Tables .............................................................................................................................22
6.1 CODES FOR TELEVISIONS ......................................................................................................22
6.2 CODES FOR AMPLIFIERS, TUNERS, HOME THEATRE SYSTEMS ...................................................44
7. Complete Table of Functionality ................................................................................................49
7.1 NORMAL FUNCTIONALITY (NON-SHIFTED).................................................................................49
7.2 SHIFTED FUNCTIONS .............................................................................................................51
7.3 FUNCTIONALITY WHEN CONTROLLING OTHER DEVICES...............................................................53
8. Troubleshooting.........................................................................................................................55
8.1 CLOSE ENCOUNTERS OF THE 3RD BLINK ...................................................................................55
8.2 RESETS ...............................................................................................................................56
9. Specifications ............................................................................................................................57
9.1 QUALITY ..............................................................................................................................57
9.2 BATTERY LIFE ......................................................................................................................57
9.3 WORKING DISTANCE .............................................................................................................57
9.4 TECHNICAL SPECIFICATION (GENERAL) ...................................................................................57
9.5 PVR REMOTE CONTROL MANUAL ..........................................................................................57
10. Legal Matters & Warranty ........................................................................................................58
10.1 UNIVERSAL FUNCTIONALITY DISCLAIMER ...............................................................................58
10.2 COPYRIGHT ........................................................................................................................58
10.3 DAMAGE ............................................................................................................................58
10.4 REMOTE EXTENDERS / REMOTE BLASTERS ...........................................................................58
10.5 PRODUCT WARRANTY .........................................................................................................59
11. Hotlines ...................................................................................................................................60
11.1 CALL CENTRES...................................................................................................................60
11.2 E-MAIL ENQURIES ..............................................................................................................60
11.3 WEBSITES..........................................................................................................................60
We are proud to bring you another product at the cutting edge of technology. The PVR Remote
Control is essentially a mini hand-held PC and offers significantly more functionality than a normal
remote control. It not only controls the decoder, it also offers :
o Basic control of the television and home entertainment systems in your home
o Quick access to favourite channels
o Macros (it can record a string of commands on a single button)
o Volume redirect (change the volume of the hi-fi or TV instead of the decoder)
Enjoy!
2.1 Cleaning
Clean the remote control using a damp cloth. Please do NOT use cleaning liquids, as the remote
control has a special coating to prevent the printing from fading or rubbing off and certain cleaning
liquids may dissolve this coating.
2.2 Batteries
The PVR Remote Control has been optimised for heavy duty or alkaline batteries and comes with
2 new “AA/LR6” heavy duty batteries. Rechargeable batteries may also be used, however for
optimal performance, we do not recommend that you use normal batteries.
The i-Plate on the PVR has an indicator that will be displayed when the batteries in the remote
control are running low. (The Battery Low indicator will appear on the right hand side of the
i-Plate.) Once this icon appears, we recommend that you replace the batteries as soon as
possible.
Note
X The Battery Low indicator will not disappear immediately after you replace the batteries, as
the decoder requires a few button presses from the remote control to confirm that the
batteries have been replaced.
The four buttons at the top of the remote control each have a secondary function. Only TV, ALT,
TV GUIDE and LANGUAGE buttons are active during normal use.
To access the secondary functionality, press SHIFT followed by the required button. After pressing
SHIFT, it will flash / blink, confirming the mode of the remote control (ie. the SHIFT function, also
known as “shifted functionality” has been activated). It is not necessary to hold both buttons down
at the same time.
The SHIFT function is then automatically cancelled and further button presses will not be affected.
If not used, the SHIFT function will cancel itself after 20 seconds. The SHIFT function can also be
cancelled by pressing SHIFT again.
o To go to the About Us section of the DStv Guide, press SHIFT followed by the TV GUIDE
button.
o To display the Subtitles / Teletext options, press SHIFT followed by the ALT button (only
available on selected channels).
o To go to the Parental Control menu, press SHIFT followed by the LANGUAGE button.
The dial is used for different TV environments and can be customised for use with the TV and
other audio visual equipment in your home. The position of the dial can be seen through the mode
window. In the example below, the remote control is in mode 2B.
Whenever a button is pressed, the mode window will blink confirming that the command was sent
in that mode.
Tip
L Just check the colours, you don’t need to read the setting.
o The TV1 environment of the PVR is controlled with 1A, 1B, 1C or 1D (the red modes).
o The TV2 environment of the PVR is controlled with 2A, 2B, 2C or 2D (the blue modes).
o The TV(s) and Hi-Fi / home theatre systems are controlled with X, Y and Z (the
programmable modes).
Currently, the PVR does not recognise the difference between 1A, 1B, 1C, and 1D - they are all
interpreted as 'red mode' and they all control TV1. Likewise 2A, 2B, 2C and 2D are all interpreted
as 'blue mode' and they all control TV2. In future, the A/B/C/D modes may be used for multi-player
interaction or personalisation options.
The remote control has various ways of indicating specific conditions. Examples :
If there is no blink, the button being pressed is invalid. For example, pressing OK in a mode that
you have set up to control the Hi-Fi.
With certain functions, the SHIFT button blinks when a command is sent, instead of the mode
window. (See “Advanced Functionality” from page 9). This indicates that a special mode is active
and that the mode displayed in the mode window is inactive (not being used). These special
modes are all subject to a 20 second timeout.
If any button on the remote control is held down continuously for longer than 30 seconds, the
remote control will automatically switch off. This is done to conserve batteries if (for example) you
sit on the remote control, a book is placed on top of it, etc.
Note
X If left alone for more than 20 seconds, the remote control will always return to normal
operation for the selected mode.
The PLAY / PAUSE button on the PVR Remote Control is used to control a variety of functions on
the PVR - Play, Pause, Rewind and Fast Forward.
For more information on how to rewind / fast forward on the PVR, please refer to the PVR Viewer’s
Guide. (Go to www.dstv.com/go/pvr)
Please take note of the following important points which are applicable to this section.
o Any programming instruction will be abandoned if 20 seconds passes without a button being
pressed.
o Pressing EXIT will abandon any programming changes and return the remote control to its
normal operational mode. Programming a macro is the only exception to this point.
o Pressing HELP concludes programming and stores all changes. (The HELP button was
assigned to this function, as it is the only button unlikely to form part of a macro.)
o Two slow blinks at any time indicate that an error has occurred and that the remote control
has returned to its normal operational mode. Check the procedure carefully and start again.
o Success is indicated by three quick blinks.
Follow the instructions below and you should be able to control your entire DStv viewing
environment with just one remote control.
Note
X Only the X, Y and Z modes can be used to control other devices.
Tip
L Once you have completed programming the remote control, write the product codes on the
sticker inside the battery compartment for future reference.
o Direct set-up : for this you need the code of your device (see the list supplied)
o Step-and-set method : the code is not required, however this method of programming the
remote control will take much longer
Note
X The remote control will indicate an error (two slow blinks in the mode window) and exit the
programming mode if you press anything other than a number button when entering the
device code.
Step-and-set
1. Select the mode (X, Y or Z) that you would like to programme to control the other device.
2. Press and hold the SHIFT button until the mode window blinks 3 times.
3. Enter 991 using the number buttons on the remote control. (The mode window will blink
three times to indicate acceptance).
4. If you are programming the remote to control a TV, press the TV button. If you are
programming the remote to control an amplifier / home theatre system, press the ALT button.
5. Press P+ until the device you are trying to control switches on or off.
6. Press HELP to store this programme and exit the process. (The mode window will blink 3
times to indicate successful completion).
7. This mode can now be used to control the selected device.
Optional Steps
Between steps 5 and 6, you can test other functions of the device you are trying to control (instead
of the power button function). These other functions can be number buttons (0, 1, 2...) volume up,
volume down, mute, and AV. You cannot test programme up (P+) and programme down (P-).
To do this while searching, press the desired function you wish to test (eg. MUTE), and then press
P+ to continue searching. Now each time you press P+, the mute command (instead of the power
on / off command) is sent. This means you continue pressing P+ until the device goes mute
(indicating it recognises the mute command just sent).
Tip
L Once you have completed the steps above, write the programmed codes on the sticker in the
battery compartment for future reference. See “Code Verification” on page 20 if you used the
Step-and-set method to programme your device.
Note
X The P- button can be used to search backwards through the codes if the correct code was
bypassed.
X Scanning of the code database is circular. The mode window will blink 5 times on reaching
the end of the database, but it will stay in the Step-and-set programming mode and start from
the beginning of the database if P+ is pressed again.
This means that the volume on the PVR stays the same while the volume changes only occur on
the selected device. This feature is particularly useful if there is more than one room that can view
the same content at the same time. It also avoids the need for a high volume setting on the Hi-Fi to
compensate for low PVR volumes.
1. Note the mode of the device that you would like to programme to receive the volume
commands (eg. home theatre system on X mode, TV on Y mode, etc)
2. Use the dial to select the mode (red for TV1 or blue for TV2) that is used to control the PVR
where you are now.
3. Press and hold the SHIFT button until the mode window blinks 3 times.
4. Turn the dial to the mode that you noted in step 1.
5. Press HELP to confirm your selection. (The mode window will blink three times to indicate
successful completion).
6. Return to the mode for controlling the PVR (from step 2). Volume commands will now result
in the SHIFT button blinking once and the volume changing on the selected device.
To toggle between volume redirect and normal volume functioning, press the SHIFT button before
pressing a volume button.
While volume redirect is active, the SHIFT button will blink when a volume command is sent,
indicating that the volume command has NOT been sent in the currently selected mode.
When normal volume functioning is active, the mode window will blink when a volume command is
sent, indicating that the volume command has been sent in the currently selected mode.
Note
X Volume redirect is active by default after it has been programmed.
X Volume redirect will be deactivated if the remote control batteries are replaced.
X If SHIFT and then a volume button is pressed without a defined device for volume redirect,
the SHIFT button press will be ignored and normal volume control will be active.
Example
You have programmed volume redirect for the Hi-Fi.
After programming volume redirect, all volume buttons (MUTE, V+ and V-) will be sent to the
Hi-Fi. You will not need to press the SHIFT button first, just the required volume button. The
SHIFT button will blink every time a volume button is being used to confirm that volume redirect is
active.
If you need to change the volume on the PVR, press SHIFT and then a volume button. This will
change the volume on the PVR as well as revert the remote control to normal volume functionality.
Now, each time you press a volume button, the mode window will blink.
You can then access your favourite channels by pressing SHIFT followed by the assigned number
button. The PVR can also automatically scan through your favourite channels.
1. Next to each number, write down the name and number of the channel for which you wish to
create a shortcut.
Example
2. Use the dial to select the mode (red for TV1 or blue for TV2) that is used to control the PVR
where you are now.
3. Press and hold the SHIFT button until the mode window blinks 3 times.
4. Press either the P+ or P- button. (The mode window will blink three times to indicate
acceptance).
5. Press the number button that you would like to create the shortcut on. (The mode window
will blink once to indicate acceptance). Note : enter one digit only, ie. for 1, enter 1 and not
01.
6. Now enter the channel number you want to link to the shortcut, eg. 36. The mode window will
blink once for each digit. Then press OK to confirm the channel number. The mode window
will blink twice in quick succession to indicate acceptance.
7. You can now either :
o press HELP to terminate the programming mode and save your changes (the mode
window will blink 3 times to indicate successful completion), OR
o repeat steps 5 and 6 to create additional shortcuts for your favourite channels.
Tip
L If you would like to have the same set of favourite channels in the other TV environment, see
the “Copy Environment” section on page 20.
Note
X While the remote control is in “favourite channels” mode, channel change commands are
acknowledged by the SHIFT button blinking once.
Examples are provided for programming macros to navigate the DStv Audio channels as well as
switching on all the equipment used to watch DStv.
Note
X Macros are stored on colour buttons and accessed by pressing SHIFT followed by the
assigned colour button. As there are 5 colour buttons on the PVR Remote Control, you can
set 5 macros on TV1 (red mode) and another 5 macros on TV2 (blue mode).
X You are only able to use macros in the red and blue modes, ie. macros cannot be activated
on X, Y or Z modes. However, macros may contain commands from these modes, eg. a
command that switches the Hi-Fi on mode Z to digital input.
X Macros are recorded and replayed in real time, ie. if it took 25 seconds to record the
commands in a macro, that macro will take 25 seconds to complete.
X The maximum allowed pause between commands is 20 seconds.
X A macro can include up to 8 commands, ie. you cannot set a macro for something which
takes 9 or more commands to complete.
X Changing the mode on the remote control by turning the dial, is allowed during a macro, but
is counted as 1 command.
X Each button press is counted as 1 command, so SHIFT P+ is counted as 2 commands.
Blue
White
Yellow
Green
2. Use the dial to select the mode (red for TV1 or blue for TV2) that is used to control the PVR
where you are now.
3. Press and hold the SHIFT button until the mode window blinks 3 times.
4. Press the WHITE button to indicate that you want to programme a macro. (The mode
window will blink 3 times to indicate acceptance).
5. Press the colour button on which you would like to store the macro. (The mode window will
blink once to indicate acceptance).
6. Record the macro by using the remote control to do the actions you want the macro to
perform. (Tip: check that the steps you are taking are working correctly, ie. if your first step is
to press the MENU button, check that the decoder menu is displayed onscreen).
7. Press HELP to terminate the programming mode and save your macro (the mode window
will blink 3 times to indicate successful completion).
8. Optional step – from normal TV viewing, test that the macro you have just programmed
works correctly by pressing SHIFT and then the relevant colour button.
Note
X If the mode window lights up for 5 seconds, the maximum number of commands (8) has
been exceeded. You can either store what you have recorded by pressing HELP, or
abandon the macro programming by pressing any other button. If no command is received
within 20 seconds, the macro programming will automatically be terminated.
X If you attempt to set a macro in X, Y or Z mode, the mode window will blink twice and the
macro programming will be terminated.
X Macros cannot be nested, ie. a macro cannot contain / “call” another macro (or call itself
again).
X To delete a macro, repeat steps 2, 3, 4, 5 and 7 – leaving out step 6. This effectively records
nothing for the macro.
X Once a macro has started, it cannot be exited and the remote control must be left to
complete the macro before it can be used to issue another command.
1. Use the dial to select the mode (red for TV1 or blue for TV2) that is used to control the PVR
where you are now.
2. Press and hold the SHIFT button until the mode window blinks 3 times.
3. Press the WHITE button to indicate that you want to programme a macro. (The mode
window will blink 3 times to indicate acceptance).
4. Press the GREEN button. (The mode window will blink once to indicate acceptance).
5. Record the macro by using the remote control to do the actions you want the macro to
perform.
6. Press the TV button (command 1 of a possible 8) and then look at the screen to confirm that
the bouquet menu is displayed.
7. Press the down arrow once (command 2), then press OK (command 3) to select the DStv
Audio Bouquet.
8. Press SHIFT (command 4) and then TV (command 5).
9. Enter 50 – this is the channel number of BBC World Radio 1 (command 6 and 7).
10. Press HELP to terminate the programming mode and save your macro (the mode window
will blink 3 times to indicate successful completion).
11. Optional step – from normal TV viewing, test that the macro you have just programmed
works correctly by pressing SHIFT and then the GREEN button. You can now put the remote
control down (ensure that it has a clear “view” of the PVR so that it can run the macro).
1. Check that the dial is on the red mode for TV1 (1A, 1B, 1C or 1D)
2. Press and hold the SHIFT button until the mode window blinks 3 times.
3. Press the WHITE button to indicate that you want to programme a macro. (The mode
window will blink 3 times to indicate acceptance).
4. Press the RED button. (The mode window will blink once to indicate acceptance).
5. Record the macro by using the remote control to do the actions you would like the macro to
perform.
6. Press the number of your favourite DStv channel, in this example, 36 (command 1 and 2 of a
possible 8)
7. Turn the dial to Y for TV mode (command 3)
8. Press the Standby button to switch on the TV (command 4)
9. Wait for the TV to come on then press ALT (in TV mode, ALT = AV) to switch the TV to AV
mode (command 5)
10. Turn the dial to Z for Home Theatre Amp mode (command 6)
11. Press the Standby button to switch on the Amp (command 7)
12. Press 3 to switch the Amp to SAT (the assumed DStv input) – (command 8)
13. Press HELP to terminate the programming mode and save your macro (the mode window
will blink 3 times to indicate successful completion).
14. Optional step – from normal TV viewing, test that the macro you have just programmed
works correctly by pressing SHIFT and then the RED button. You can now put the remote
control down (ensure that it has a clear “view” of the PVR so that it can run the macro).
Note
X It is not necessary to turn the dial back to the PVR mode at the end of the macro, because
the start position for the macro is where the remote control will resume when the macro
terminates.
It is possible to copy the programming to other remote controls, however for this, the remote
controls need to be brought to a service centre.
Note
X All existing settings on the environment to which values are being copied, will be overwritten.
X Only the favourite channels and macros will be copied, ie. yolume redirect is not affected.
1. Check that the dial is on the mode for which you wish to verify a code (X, Y or Z)
2. Press and hold the SHIFT button until the mode window blinks 3 times.
3. Press the YELLOW button to indicate that you want to verify a code. (The mode window will
blink 3 times to indicate acceptance).
4. Press 1 and count the times the mode window blinks.
5. Press 2 and count the times the mode window blinks.
6. Press 3 and count the times the mode window blinks.
7. Press 4 and count the times the mode window blinks.
8. Press 5 and count the times the mode window blinks.
Note
X The 5 numbers “blinked” are the code.
X No blink indicates a 0 (zero).
X You can only verify codes in modes X, Y or Z. Attempting to verify a code in the TV1 (red
mode) or TV2 (blue mode) will result in the mode window blinking twice and the remote
returning to normal operation.
X If you press digits other than 1 – 5, or press buttons out of sequence, these will be ignored.
5.7 Reset
To reset macros and favourite channels to factory defaults :
1. Press and hold the SHIFT button until the mode window blinks 3 times.
2. Press the YELLOW button. (The mode window will blink 3 times to indicate successful
completion).
Note
X This will effectively delete macros and favourite channels for both TV1 (red mode) and TV2
(blue mode).
This section lists the codes that can be used as explained in “Direct Set-up” (see page 10).
Codes are listed in order of probability for each make. If you are unable to find a code for your
make of equipment, we recommend the “Step-and-Set” method (see page 10).
Accuphase 10412
Acoustic Solutions 11496 11476
Aiwa 10151 11435 11188 11288 11377
Akai 10376 10145 10470 10639 11250 11420
All-Tel 11420
Amstrad 10774
Anam 10311 10639
Arcam 10672 11119 11219 11319 10671
Audiolab 11119 11219 11319
Audiosonic 10623
AVM 10728
Bang & Olufsen 10829 11070
BAT 11119 11219 11319
Bose 11659 11259 11283 11385
Brandt 10854
Bush 11119 11219 11319 10827 10451 11304
Cambridge Audio 11219 11677
Capetronic 10720
Carver 10390
Casio 10225
Centrex 11287
Centrum 11584
Clarinette 10225
Classic 11382 11625
Clatronic 10774 10827 11612
Copland 11119 11219 11319
[1] Data shall only be transmitted when pressing two keys simultaneously
[2] If the Rotary Mode selection switch is set to an undefined position, the unit shall give 1 long
blink and transmit an IR command.
[3] These are hidden keys / functions and not actual buttons on the remote control.
[4] Defined as “Action Keys” to allow for simultaneous key presses during games and similar
services.
[5] These commands are transmitted regardless of the mode that is selected.
Low Voltage - -
Fingerprinting - -
Undefined Rotary - -
Position
[1] “Input Select” function is double picked and available on key 3 (ALT) and on key 26 (P+)
[2] No data presently, but reserved for future use. (Remote Control is software upgradeable).
rd
8.1 Close encounters of the 3 blink
This remote control communicates through a blinking mechanism. Once you understand the logic
behind the speed, position, colour and number of blinks, you will understand what the remote
control is “saying”.
Blinking location
Both the mode window and the SHIFT button can “blink”. (See “What’s New” on page 5).
If the SHIFT button is blinking, it means that either SHIFT is active, or the remote is in a special
mode, for example volume redirect or favourite channels. These special modes (see “Advanced
Functionality” from page 9) all adhere to the 20 second timeout rule, so if the remote control is not
behaving as it should, just wait 20 seconds and everything will be restored.
This allows you to easily recognise the mode without having to actually read the marked letter in
the mode window.
Note
X If the remote blinks slowly (and there is no reaction from the PVR) when pressing a button in
TV1 (red mode) or TV2 (blue mode), it is possible that the mode is not properly set. Just turn
the dial forward and back again to confirm the dial position and to ensure that is correctly
positioned and check the blink again.
1. Press and hold the SHIFT button until the mode window blinks 3 times.
2. Press the BLUE button. (The mode window will blink 3 times to indicate successful
completion).
1. Press and hold the SHIFT button until the mode window blinks 3 times.
2. Enter 981. (The mode window will blink 3 times to indicate successful completion).
1. Press and hold the SHIFT button until the mode window blinks 3 times.
2. Enter 977. (The mode window will blink 3 times to indicate successful completion).
Note
X The only difference between resetting all user-programmable functions and the Factory
Reset, is that any software upgrades that might have been done, will also be deleted.
9.1 Quality
o CE – EN 61000-6-1 Electromagnetic Compatibility Generic Standard. (Immunity for
Residential, Commercial and Light Industrial Equipment).
o EN 61000-4-2 Electrostatic Discharge Immunity (ESD).
o EN 61000-4-3 Radiated, Radio Frequency, Electromagnetic Field Immunity test. (Radiated
Immunity).
Note
X These values depend on the receptor positioning on the receiving device as well as any
lenses covering that receptor and is only for lab testing purposes on a calibrated receiver
Note
X The latest version of the PVR Remote Control Manual is available at www.dstv.com/go/pvr
10.2 Copyright
The intellectual property rights on the DStv PVR Remote Control belong to MultiChoice and as
such, it cannot be imitated, sold or modified in any way, shape or form without written permission
from MultiChoice.
The whole of this DStv PVR Remote Control Manual, including the graphics, menus and
information contained herein are the subject of intellectual property rights, including copyright
under domestic law and international conventions. All rights are reserved.
No part of this document may be reproduced, stored in a retrieval system or transmitted in any for
by any means, electronic, mechanical or optical, in whole or in part, without the prior written
permission of MultiChoice.
The XMP protocol and code database as used in the remote control is the property of Universal
Electronics International (UEI) and as such is subject to international copyright laws. Any usage of
the protocol or database in a device other than this DStv PVR Remote Control is subject to prior
agreement in writing from UEI. Furthermore, usage of the protocol for control (outside of this DStv
PVR Remote Control) of any MultiChoice, M-Net or DStv branded device, also requires prior
written permission from MultiChoice.
10.3 Damage
MultiChoice will not be held responsible for any loss, damage or interference to any property of the
user or any third party as a result of the use of the DStv PVR Remote Control.
Should your existing or preferred configurations not work with the provided remote extender, a new
generate remote blaster is required. Consult your nearest consumer electronics provider and
preferably test the unit before purchasing it.
The manufacturer and MultiChoice warrant that the DStv PVR Remote Control will be free from
defects in design, materials and workmanship for a period of 12 months from the date of sale to
the consumer.
In the event of a problem, contact a MultiChoice Call Centre. MultiChoice or the manufacturer will,
at their sole discretion, repair or replace any remote control which is not functioning as covered by
the warranty. Repairs must be made by an authorised service centre or repair agent.
IMPORTANT
To claim service in terms of this warranty, it will be necessary to produce a valid purchase receipt
showing the date of purchase.
DISCLAIMER
Other than set out in this PVR Remote Control Manual, the manufacturer and MultiChoice make
no warranties, either expressed or implied, and including, but not limited to, implied warranties of
merchant ability and fitness for a particular purpose, with respect to the remote control, including
but not limited to, the software, the accompanying product manual(s), written materials and any
accompanying hardware.
Notwithstanding anything to the contrary, and save for the above remedy for breakdown covered
by the warranty set out in this warranty certificate, the manufacturer and MultiChoice shall have no
liability whatsoever, whether in contract, direct or otherwise, for injury, loss or damage, including
any loss of business profits or any other consequential damages arising out of the use, installation
or operation of the remote or from defects therein.
Please ensure that the query is clearly marked “PVR Remote Control Query”.
11.3 Websites
DStv www.dstv.com
DStv PVR www.dstv.com/go/pvr
MultiChoice (South Africa) www.multichoice.co.za
MultiChoice Africa (Sub-Sahara) www.dstvafrica.com
Manufacturer www.uei.com