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Course Plan - Operations Management

The document outlines the course plan for an Operations Management post-graduate program, including the course objectives to understand how organizations manufacture goods and deliver services using tools like process analysis and quality management. Key topics covered include operations strategy, analyzing process flows, variability analysis, capacity planning, and case studies on companies like FedEx and Babcock Wilcox. Students will be evaluated based on assignments, a project, participation, and an end-of-term exam.

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Vishrut
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102 views

Course Plan - Operations Management

The document outlines the course plan for an Operations Management post-graduate program, including the course objectives to understand how organizations manufacture goods and deliver services using tools like process analysis and quality management. Key topics covered include operations strategy, analyzing process flows, variability analysis, capacity planning, and case studies on companies like FedEx and Babcock Wilcox. Students will be evaluated based on assignments, a project, participation, and an end-of-term exam.

Uploaded by

Vishrut
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Post Graduate Programme in Business Administration

Course Plan-Operations Management

Faculty Name: Mr. Boman Moradian


Contact No: +91-9821053110
Email Id: [email protected]

Course Title: Operations Management


Reference Text:
Textbook Operations Management Contemporary Concepts & Cases by Roger Schroeder
Cases & Articles Case Study – FedEX
Case Study – Babcock Wilcox
Caselet – Technology Selection and Broad Capacity Planning
Caselet – Flow Process Chart
Case Study – Birmingham Amusement Machines
Additional Reading ‘The Goal” by Eliyuahu Goldratt & Jeff Cox
Reference Books /
Internet References

Course Objective:
The Course is designed to enable candidates to understand the way organizations manufacture goods
and/or deliver services. It focuses on familiarizing the candidates with the tools and techniques in
designing and managing the processes to achieve competitive advantage in terms of time, quality, cost
and flexibility

Course Details:
Growth Priorities and Change – Paradigm Shift, Introduction to Operations Management: Operations as a
system
Operations Strategy & Competitiveness (Case: Birmingham Amusement Machines
Analyzing Process Flows: Flow Process Chart (people, material, information, document, etc.), Operations
Chart (Men – Machine Chart)
Variability Analysis: Variability, Buffering Law, Little’s Law
Analyzing Processes: Product-Process Matrix, Service-Process Matrix
Theory of Constraints
Automation, Economies of Scale , Capacity Planning
World Class Manufacturing (WCM): Action Agenda and Performance Measurements
Total Quality Management (Case: Federal Express)
Case: Nuclear Fizzle at Babcock Wilcox
Evaluation Criteria (in %)
No. Description %
1 Assignments / Case Studies 15%
2 Project 15%
3 Attendance / Class Participation /Conduct 10%
4 End Term Exam 60%

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