Release Process – Draft Template

Best Practice for Quality Assurance of Product Development in

the Lottery Industry: Development Process

Version 1.0, October 2007

Copyright © 2007, The Open Group

All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the
copyright owner.

The Open Group® is a registered trademark of The Open Group in the United States and other countries.

Release Process – Draft Template

Best Practice for Quality Assurance of Product Development in the Lottery Industry:
Development Process

Version 1.0, October 2007

Published by The Open Group, October 2007.

Comments relating to the material contained in this document may be submitted to:

[email protected]

ii Release Process – Draft Template (2007)

 Contents
1 Introduction.....................................................................................................1
1.1 General Requirements...........................................................................1
1.2 Change History .....................................................................................1
1.3 Project Information ...............................................................................1

2 Documented Release Plan...............................................................................2

2.1 Vendor Creates the Plan .......................................................................2
2.2 Requirements for the Plan.....................................................................2
2.2.1 Means of Delivery .................................................................2
2.2.2 Delivery Medium ..................................................................2
2.2.3 Lottery’s Acceptance Process................................................2
2.2.4 Knowledge Transfer ..............................................................3
2.2.5 Problem Reporting ................................................................3
2.2.6 Release Notes ........................................................................3

3 Integration Plan ...............................................................................................6

3.1 Plan Contents ........................................................................................6
3.1.1 Business Functions ................................................................6
3.1.2 Information about the Complete Environment......................7
3.1.3 Impact of the Product Release...............................................7
3.1.4 Integration Purposes ..............................................................8

A Integration Plan Creation Signature Page .......................................................9

B Integration Plan Approval Signature Page ....................................................10

C Terms, Definitions, Acronyms......................................................................11

Quality Assurance of Project Development in the Lottery Industry: Development Process iii
1 Introduction

This template contains all the best practice requirements contained in the Best Practice for
Quality Assurance of Product Development in the Lottery Industry: Development Process:
Release Process.

1.1 General Requirements

It is the intent of this Release Process document to serve as a dynamic guide and ongoing
reference for all project stakeholders involved in the execution of this review and to be used in
addition to the lottery and vendor Project Management Plan.

This project will be implemented and maintained in compliance with the NSI Best Practice for
Quality Assurance of Product Development in the Lottery Industry: Development Process (Doc.
No. BP0402).

1.2 Change History

This section records changes to the Release Process document – the version number, the date of
update/change, the author responsible, and a brief description of the context of the revision to the
Release Process document.

Version Date Author(s) Description of Changes

1.3 Project Information

This section lists details for the project associated with this Release Process document.

Project Name:
Project Description:
Project Start Date:

Quality Assurance of Project Development in the Lottery Industry: Development Process 1

2 Documented Release Plan

2.1 Vendor Creates the Plan

The Release Process is the process by which the internally accepted system and its associated
documentation deliverables are prepared for delivery to the lottery for its acceptance. Once
delivered, the new or updated product will need to be installed and integrated into an existing
lottery environment.

The Release Process covers both the preparatory steps performed on the vendor side, and the
documentation necessary to facilitate the installation and integration performed on the lottery
side. The Release Process addresses installation plans, start-up strategies and plans, and
conversion requirements. The Release Process could also include training of operations staff, the
lottery, and retailers.

Representatives from the vendor must create the plans for the release of the system or system
components. The plans must be documented.

Vendor Representatives

Name Role Signature

2.2 Requirements for the Plan

This section should include the documentation created by the vendor, as listed in the following
sections.

2.2.1 Means of Delivery

This section should include the means of delivery.

2.2.2 Delivery Medium

This section should include the delivery medium.

2.2.3 Lottery’s Acceptance Process

This section should include the lottery’s acceptance process and acceptance test period.

2 Release Process – Draft Template (2007)

2.2.4 Knowledge Transfer
This section should include a plan for knowledge transfer from the vender to the lottery
regarding the use and operation of the system.

2.2.5 Problem Reporting

This section should include a problem reporting mechanism to be used after the delivery of the
system. There should be a documented process of how to handle problem reporting during
acceptance testing and through to post-installation/integration.

2.2.6 Release Notes

The vendor should address release notes by including the following at a minimum.

2.2.6.1 Formal Build Description

This section should include a formal build description for the software portion of the release,
which must include:
• The system version
• The version of all component modules
• The version of all deliverable documents
System Description Version

Component Description Version

Deliverable Document Description Version

2.2.6.2 Known Problems

This section should include a list of any known problems in the release and the plans for
resolving them.

Problem Description Resolution Plans Status

Quality Assurance of Project Development in the Lottery Industry: Development Process 3

 Problem Description Resolution Plans Status

2.2.6.3 Limitations in the Scope

This section should include any limitations in the scope of the system, or any requirements that
were included in the specifications but were deferred or eliminated and will not be implemented
as a part of this release.

Limitation Description Reason Status

2.2.6.4 Additional Functionality

This section should include a definition of any additional functionality that is being delivered but
was not defined in the Requirements Specification (i.e., enhancements); this must include a
reference to where the functionality is documented.

Functionality Description Reason Reference

2.2.6.5 List of Deliverables

This section should include a list of all deliverables, which must include:
• A description of and identifying serial and part numbers for all hardware components
• Software components and associated software modules
• Documents
• Tools

2.2.6.6 Test Report

The vendor should create a test report that summarizes the test results of internal testing.

Internal Test Test Results Status

2.2.6.7 Usability Constraints

This section should include any known usability constraints (for example, performance
limitations).

4 Release Process – Draft Template (2007)

2.2.6.8 Portability Constraints

This section should include any known portability constraints.

2.2.6.9 Interoperability Constraints

This section should include any known interoperability constraints.

Quality Assurance of Project Development in the Lottery Industry: Development Process 5

3 Integration Plan

The lottery and vendor must work together to produce an Integration Plan. The Integration Plan
should be created during the Requirements Definition.

The Integration Plan must be performed in accordance with the agreed plan. It may be refined
during Acceptance Testing.

The Integration Plan must be approved by both the vendor and the lottery.

See Appendix A for the creation signature page.

See Appendix B for the approval signature page.

3.1 Plan Contents

This section should include the information described below.

3.1.1 Business Functions

Both the lottery and vendor must work together to produce the information.

3.1.1.1 Processes Impacted

This section includes a review of the business processes impacted by the changes.

Business Processes Description of Impact

3.1.1.2 Changes are Known

This section includes ensuring that people responsible for the affected business functions know
of the changes.

Name Function Date Informed

3.1.1.3 People are Notified in Advance

This section includes ensuring that the people responsible for the affected business functions are
notified in advance of what business process changes need to be made (if any).

6 Release Process – Draft Template (2007)

 Name Concur that Notification was in Advance

3.1.1.4 Non-Software Issues

This section ensures that non-software issues are resolved in time to support the installation of
the new software or hardware.

Non-Software Issue Resolution Status

3.1.2 Information about the Complete Environment

Both the lottery and vendor must work together to produce this information.

The Integration Plan must include information that covers the complete environment into which
the product will be integrated and deployed.

This section must include a complete description of the environment.

3.1.3 Impact of the Product Release

Both the lottery and vendor must work together to produce this information.

This section must identify the impact of the product release on the overall lottery system,
including but not limited to the areas described below.

3.1.3.1 Security Changes

This section must include any security changes that are required. The security changes must be
identified in the Integration Plan together with assigned actions for the responsible parties from
either the vendor or the lottery.

3.1.3.2 Data Conversion

This section must include any data conversion that is necessary. The vendor must provide details
and assigned actions for execution of the data conversion.

3.1.3.3 Platform Variations

This section must include the identification of platform variations that may occur at different
lottery or retail sites and document assigned actions to address them.

3.1.3.4 Deployment Variations

This section must include the identification of deployment variations that may occur at different
lottery or retail sites and document assigned actions to address them.

Quality Assurance of Project Development in the Lottery Industry: Development Process 7

3.1.4 Integration Purposes
The vendor must provide an Installation Guide that is unambiguous and includes installation
instructions as well as instructions for backup and back-out procedures where appropriate.

The vendor must thoroughly test the installation procedures defined in the Installation Guide
prior to release.

Name Date Installation Procedures Tested Status

8 Release Process – Draft Template (2007)

A Integration Plan Creation Signature Page

Signatures indicate that the Integration Plan associated with the project below has been created
by both the lottery and the vendor.

Project Name:
Project Description:
Project Start Date:

Lottery Authorization

Approved by Role Signature Date

Vendor Authorization

Approved by Role Signature Date

Quality Assurance of Project Development in the Lottery Industry: Development Process 9

B Integration Plan Approval Signature Page

Signatures indicate that the Integration Plan associated with the project below has been approved
by both the lottery and the vendor.

Project Name:
Project Description:
Project Start Date:

Lottery Authorization

Approved by Role Signature Date

Vendor Authorization

Approved by Role Signature Date

10 Release Process – Draft Template (2007)

C Terms, Definitions, Acronyms

This appendix defines the terms and acronyms used in the Release Process document.

Quality Assurance of Project Development in the Lottery Industry: Development Process 11