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Sample 1 2 3 4 5: X Bar Chart

The document contains observations of service time over 15 samples taken over 5 days. A X-bar and R-chart are presented. Two key points are: 1) Two samples are above the upper control limit on the X-bar chart, indicating the process is not in statistical control. 2) Most values are below the overall mean, suggesting an outlier is pulling the mean higher. The two outliers identified on the X-bar chart likely explain this pattern.

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56 views

Sample 1 2 3 4 5: X Bar Chart

The document contains observations of service time over 15 samples taken over 5 days. A X-bar and R-chart are presented. Two key points are: 1) Two samples are above the upper control limit on the X-bar chart, indicating the process is not in statistical control. 2) Most values are below the overall mean, suggesting an outlier is pulling the mean higher. The two outliers identified on the X-bar chart likely explain this pattern.

Uploaded by

imikimi89
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Obervations of service time (in min)

Sample 1 2 3 4 5
1 1.62 1.54 1.38 1.75 2.5
2 1.25 1.96 1.55 1.66 1.38
3 1.85 1.01 0.95 1.79 1.66
4 3.1 1.18 1.25 1.45 1.09
5 1.95 0.76 1.34 2.12 1.45
6 0.88 2.5 1.07 1.5 1.33
7 1.55 1.41 1.95 1.14 1.86
8 2.78 1.56 1.87 2.03 0.79
9 1.31 1.05 0.94 1.53 1.71
10 1.67 1.85 2.03 1.12 1.5
11 0.95 1.73 1.12 1.67 2.05
12 3.21 4.16 1.67 1.75 2.87
13 1.65 1.78 2.63 1.05 1.21
14 2.36 3.55 1.92 1.45 3.64
15 1.07 0.96 1.13 2.05 0.91

X Bar Chart
3.50

3.00 2.90
2.54
2.50

2.00 1.74
1.69 1.64 1.70 1.70 1.59 1.49
1.53 1.44 1.48 1.49
1.50 1.28 1.30

1.00

0.50

0.00
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Xbar X-D-Bar UCL-X LCL-X

2 samples are above UCL and the system


is not in control. Moreover, most of the
values are below mean and the pattern is
due to the two outliers which is pulling
the mean towards it.
(in min)
6 Xbar X-D-Bar UCL-X LCL-X Range Rbar UCL-R LCL-R Xbar consta
1.32 1.69 1.70 2.38 1.02 1.18 1.40 2.81 0 0.48
2.01 1.64 1.70 2.38 1.02 0.76 1.40 2.81 0 0.48
1.94 1.53 1.70 2.38 1.02 0.99 1.40 2.81 0 0.48
2.11 1.70 1.70 2.38 1.02 2.01 1.40 2.81 0 0.48
1.03 1.44 1.70 2.38 1.02 1.36 1.40 2.81 0 0.48
1.62 1.48 1.70 2.38 1.02 1.62 1.40 2.81 0 0.48
1.02 1.49 1.70 2.38 1.02 0.93 1.40 2.81 0 0.48
1.14 1.70 1.70 2.38 1.02 1.99 1.40 2.81 0 0.48
1.15 1.28 1.70 2.38 1.02 0.77 1.40 2.81 0 0.48
1.36 1.59 1.70 2.38 1.02 0.91 1.40 2.81 0 0.48
1.42 1.49 1.70 2.38 1.02 1.10 1.40 2.81 0 0.48
3.76 2.90 1.70 2.38 1.02 2.49 1.40 2.81 0 0.48
2.09 1.74 1.70 2.38 1.02 1.58 1.40 2.81 0 0.48
2.3 2.54 1.70 2.38 1.02 2.19 1.40 2.81 0 0.48
1.66 1.30 1.70 2.38 1.02 1.14 1.40 2.81 0 0.48

R- Chart
3.00
2.90
2.50 2.49
2.54
2.19
2.00 2.01 1.99
1.74 1.62 1.58
1.59 1.49 1.50
1.30 1.36
1.18 1.10 1.14
1.00 0.99 0.93 0.91
0.76 0.77
0.50

0.00
10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

CL-X LCL-X Range Rbar UCL-R LCL-R


Rconstant( Rconstant(D4)
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00
0 2.00

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