Globalstar Launches Final Second-Gen Satellites: "A Brand New World"
Globalstar Launches Final Second-Gen Satellites: "A Brand New World"
March 2013
G
lobalstar has successfully Initial satellite in-orbit testing is Globalstar’s first-generation satellites.
launched its final six new currently underway. All six spacecraft “I am pleased to announce the suc- have more data – 14
second-generation satellites were reported to be operating normal- cessful final launch of our second-
from the Baikonur Cosmodrome in ly immediately following the launch. generation constellation,” said Tony
Kazakhstan. This mission was the fourth and Navarra, president of global opera-
Crew communication
The Globalstar satellites lifted off final launch for the new network, tions for Globalstar. survey reveals
aboard the Soyuz launch vehicle with completing Globalstar’s plan to orbit “In 2006, we set out to be the first interesting results – 18
the Fregat upper stage on 24 second-generation satellites. mobile satellite services company to
Wednesday, February 6, 2013. Globalstar has previously launched successfully deploy a second-genera-
Launch services
Arianespace confirmed that, as
provider 18 second-generation satellites in
launches that occurred on October 19,
tion constellation of LEO satellites.
This extraordinary undertaking took software
planned, the upper stage accurately 2010, July 13, 2011 and December 28, years of dedicated effort and a singu-
injected the six second-generation 2011, all of which have already been larly focused mindset to complete
satellites into their targeted low earth placed into commercial service. the mission.”
DNV and GL agree merger deal – 22
orbit of approximately 920 km, and This second-generation of satellites Jay Monroe, CEO of Globalstar, Putting trust in the internet – 26
that all six satellites were successfully has been designed and manufactured added, “We fully expect Duplex serv-
acquired following separation from by Thales Alenia Space with a service ice to be restored to the high level of Competing in a new
the Dispenser and Fregat Upper Stage. life of fifteen years, twice that of quality that Globalstar customers his- era of marine terminal
torically enjoyed.”
“We thank all of our employees
management – 28
and partners who were able to make
this successful launch possible,
including launch services provider electronics and
Arianespace and satellite contractor
Thales Alenia Space.”
navigation
Globalstar expects to place these
final six second-generation satellites UK switches on GPS backup – 32
into commercial service by this sum-
mer, with the first two being raised Danish ECDIS deals
and placed into service by the end for Transas – 36
of February.
“A Brand New World” Tormod Johannesen, IT Manager Wilson Ship Management, Bergen
”We are deploying Dualog Connection Suite on 83 ships in less than 12 months with only good feedback from the vessel
users and office staff ”, says Tormod Johannesen, the IT Manager of Wilson Ship Management in Bergen.
“Dualog Connection Suite is a modern and flexible product and this fact, combined with
internal planning, has brought us into a brand new world in a minimum of time”, adds the
happy IT Manager.
www.dualog.com
(+47) 77 62 19 00 or [email protected]
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continued from page 1
which recently reported that it had increased confidence in Globalstar as price of $1.00 for a period longer than that
reached an agreement for a new round of we continue with final preparations permitted by NASDAQ listing rules.
financing through the sale of up to $30 for our fourth launch of six new satellites Despite this, the company says that it
million of its voting common stock to in February.” intends to once again obtain a listing for
Vol 13 No 6 investment fund Terrapin Opportunity. Under the terms of the transaction, its shares on a suitable stock exchange in
The company says that it has obtained a Globalstar can draw up to $30 million over the future.
Digital Ship Limited “committed issuer managed equity the 24-month period once a registration “The board of directors carefully delib-
2nd Floor, financing facility” under which it may sell statement it has agreed to file with the SEC erated, over an extended period of time,
8 Baltic Street East chunks of its voting common stock to becomes effective. the advantages and disadvantages of
London EC1Y 0UP, U.K. Terrapin from time to time. Globalstar will be able to determine the effecting a reverse stock split in order to
www.thedigitalship.com “This facility provides us with funds to timing, price and amount of the stock sales seek to regain compliance with
help finance our capital obligations over itself, which will be based on the compa- NASDAQ’s listing qualifications, and
PUBLISHER
the next two years,” said Mr Monroe. ny’s share price over time. decided that doing so was not in the com-
Stuart Fryer
“The structure of this facility gives us This announcement followed disap- pany’s or its stockholders’ best interests at
EDITOR flexibility and pricing control that we can pointing earlier news towards the end of this time,” said Mr Monroe.
Rob O'Dwyer: Tel: +44 (0)20 7017 3410 use to manage the potential dilution of 2012 that Globalstar’s common stock “We remain keenly focused on the exe-
additional equity.” had been delisted from the NASDAQ cution of our satellite communications and
email: [email protected]
“On the basis of the past year’s stock market. spectrum strategies to drive stockholder
CONFERENCE PRODUCER revenue and profit growth and our exe- NASDAQ took this action due to the value. We fully intend to seek listing on an
Cathy Hodge: Tel +44 (0) 20 7253 2700 cution on our long-term strategic plan, fact that Globalstar's common stock had accredited exchange as soon as it is feasi-
email: [email protected] this financing demonstrates investors’ been trading below the minimum bid ble to do so.” DS
ADVERTISING
Ria Kontogeorgou: Tel: +44 (0)20 7017 3401
email: [email protected] VSAT roll out for De Poli Tankers
EXHIBITION SALES www.marlink.com responsible for management of the VoIP adapter, Ethernet switch, antenna
Young Suk Park: Tel: +44 (0)20 3287 9317 tankers, and began with the installation of and ACU, as well as an XChange network
email: [email protected] De Poli Tankers BV has recently complet- WaveCall Ku-band VSAT services aboard and traffic management unit.
ed a communications upgrade project the chemical tanker Miro D. This configuration is identical to the
PRODUCTION which has seen a series of new VSAT Marlink and Maritime Performances systems subsequently installed on five
Vivian Chee: Tel: +44 (0)20 8995 5540 installations aboard its vessels. have worked together for over three other De Poli Tankers vessels as part of the
email: [email protected] Based near Rotterdam, De Poli Tankers years, starting initially with Inmarsat upgrade project.
operates a fleet of six IMO 2 chemical FleetBroadband services, and most The bundled package supplied by
EVENTS MANAGER
tankers, two LPG tankers and one Ice recently collaborated on the integration of Marlink has already been deployed on
Diana Leahy Engelbrecht
classed 1A chemical/ethylene tanker. standardised Ku-band VSAT packages on more than 100 other vessels over the
Tel: +44 (0)118 931 3109
The communications project was car- De Poli tankers. course of 2012, and combines VSAT and
email: [email protected]
ried out by Marlink in close co-operation The Miro D VSAT installation, which MSS connectivity services that can switch
CONSULTANT WRITER with De Poli's in-house affiliate company took place in Riga, Latvia, featured a 1 automatically via the XChange platform.
Maritime Performances BV, which is metre Ku-band antenna, iDirect modem, XChange also allows the shipping com-
Dr Andy Norris (navigation)
pany's shore based staff to connect to the
[email protected]
ship and manage its communications.
DIGITAL SHIP SUBSCRIPTIONS “We have good control of the available
€180 per year for 10 issues connectivity,” said Ardi van der Wagt, IT
Subscribe online at specialist at Maritime Performances.
www.thedigitalship.com, “We can manage the internet access
contact [email protected], based on time slots for the crew, which
means they are able to focus on the job at
or phone Diana Leahy Engelbrecht on:
hand but have freedom to communicate
+44 (0)118 931 3109
when off duty, which is the important part
UPCOMING CONFERENCES of ensuring they are happy on board.”
DIGITAL SHIP HAMBURG “Vizada XChange helps us to manage
Magnushall, Hamburg the connectivity in this way, especially
27-28 February 2013 with the new update which allows us to
manage access during specific hours or
DIGITAL SHIP CYPRUS
create allocated time slots for users.”
Magnushall, Hamburg The De Poli vessels have installed Ku-band VSAT and network management technology
23-25 April 2013
DIGITAL SHIP @ NOR-SHIPPING
5 June 2013 Hybrid broadband for Scandinavia Globalstar has signed a Value
Added Reseller (VAR) agreement with
Printed by www.net1.se other marine activities in the region. Wireless Innovation, which will now
The Manson Group Ltd www.ancylus.com “At a time when the shipping industry market the Globalstar SmartOne device to
Reynolds House, 8 Porters' Wood is suffering from an economic down-turn, the maritime and transportation sectors
Valley Road Industrial Estate
St Albans, Hertz AL3 6PZ
Ancylus AB and Net1 have entered a strate- we are happy to help their businesses by throughout the EMEA, particularly to cus-
U.K. gic partnership in order to offer a hybrid substantially lowering the communication tomers involved in asset tracking.
broadband solution to the Scandinavian costs,” says Ulf Harderup, CEO of Globe Wireless and Arimar have
No part of this publication may be repro-
and Nordic maritime markets. Ancylus. entered into a long-term cooperation
duced or stored in any form by any
mechanical, electronic, photocopying, The hybrid offering will include Net1’s “The shipping industry is increasingly agreement to provide Globe Wireless
recording or other means without the wireless broadband service to vessels getting dependent on high speed internet products and services to Italian flagged
prior written consent of the publisher. operating close to Scandinavian shores (at and voice, both for business and for vessels and other Mediterranean maritime
Whilst the information and articles in a range of 50 – 60 Nautical miles) or in the leisure. By introducing the hybrid solution customers. As part of this agreement,
Digital Ship are published in good faith region’s ports. we are both increasing the data speeds Arimar will act as the billing agent for
and every effort is made to check accura- Once the vessels leave the reach of the and decreasing the costs.” Globe Wireless Italian flagged vessels.
cy, readers should verify facts and state-
wireless network the communication Net 1 uses the NMT 450 frequency and
ments direct with official sources before
acting on them as the publisher can switches over to broadband via satellite, covers approximately 95 per cent of
www.globalstar.com
accept no responsibility in this respect. provided by Ancylus. Sweden's land area, reaching up to 120
www.wireless-innovation.co.uk
Any opinions expressed in this maga- The companies say that this service is kilometres from the coastline. www.globewireless.com
zine should not be construed as those aimed at sectors like short sea trade, the The network is supplied by Ericsson www.arimargroup.com
of the publisher. fishing industry, offshore projects, and and state Teracom operators.
Fastest
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Second ship signed to O3b service Global IP will use capacity on Intelsat
22 at 72° East, Intelsat 702 at 33° East, and
A Zenit 3SL launch vehicle was carry-
ing the satellite, built by Boeing, which
the IntelsatOne terrestrial network to offer was to operate from 304.5º East, an orbital
www.o3bnetworks.com “Cruise ship guests expect the same the services. location currently occupied by Intelsat 805
quality voice and internet services they The Spanish company will collocate its and Galaxy 11.
O3b Networks has signed a second multi- experience on land,” said Bill Martin, chief DVB-S2 high-throughput platform at The satellite was designed to serve cus-
year deal with Royal Caribbean Cruises to information officer for Royal Caribbean Intelsat's teleport in Fuchsstadt, Germany, tomers in the North Atlantic, as well as
provide satellite broadband services aboard Cruises Ltd. enabling access to the IntelsatOne infra- North America, South America and
one of its cruise ships, Allure of the Seas. “We are proud to be the first cruise line structure and Intelsat's satellite fleet. Europe.
More than 8,000 guests, staff and crew to offer guests and crew aboard our inno- The agreements enable Global IP to Sea Launch will establish a Failure
members travelling the Caribbean will use vative Oasis class of ships connectivity introduce worldwide Ku-band maritime Review Oversight Board to determine the
the service for connectivity at sea. services that are in a league of their own.” services to customers in Africa, Europe, cause of the failure.
Royal Caribbean was the first to agree a “This latest agreement underlines our the Middle East and Asia-Pacific. Service to customers on Intelsat 805 and
deal for O3b’s forthcoming maritime offer- confidence in O3b Networks and the “These agreements add multiple strate- Galaxy 11 will not be interrupted as a
ing O3bMaritime, for the Allure of the Seas’ game-changing level of connectivity it is gic beams to our global network that are result of the unsuccessful launch, and
sister ship, Oasis of the Seas, last summer. set to provide aboard our ships.” highly optimised for advanced mobility Intelsat notes that both the satellite and
applications in the Indian Ocean region,” launch were fully insured.
said Jesus Barber, general manager for “We are clearly disappointed with the
Global IP. outcome of the launch. The cause of the
“Collocating our hub in Fuchsstadt failure is unknown, but we will work close-
gives us access to IntelsatOne and the ly with our launch and manufacturing
world's largest satellite fleet, enhancing partners to determine the necessary next
and extending our services to our oil, gas steps,” said Intelsat CEO David McGlade.
SATCOMS
CONNECTING
OCEANS
eutelsat.com
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own applications and host their own serv- with the applications they’ve developed is “The business model is not completed “Those are the value adds where you’ll
ices like billing and chat cards and any- port them to the portal. In other words, yet, but that is one of the items under dis- build your portal to this box. The GSM
thing else that they do just for their cus- write the programs so that they work cussion,” he said. product will be able to connect to the box
tomers,” explained Mr Coles. through the portal,” he told us. “It’s likely that we will have some sort and work the same way as it does on their
“Then there is a third party section “It just means that there will be appli- of commission structure, though it’s not current service – that’s a value-add. We
where you might have media applications, cations available, third party and partner going to be the same size or share as just want a stable platform.”
monitoring applications, weather applica- applications available, that you will be Apple’s, I think Apple takes 30 per cent or
tions, engine monitoring, cargo monitoring. able to subscribe to. You don’t try to rein- something. We are not going to be any- Benefits
Anything you can think of will reside there. vent the wheel. If the ship owner has his where near to that number.” To Mr Coles’ mind, the most obvious ben-
It’s very flexible, the owner will decide if he own software, there’s still a means to pass “But, for instance, we’ve been in touch efit of the kind of infrastructure that
wants to buy one of those services, and he that data backward and forward from his with nearly 50 application providers. We Inmarsat is trying to create is to reduce
can subscribe to it on the platform.” program residing in his office.” have entered into NDAs with quite a num- complexity for the ship operator in rolling
“If he subscribes to it, then any soft- “You still have to use the (Cisco) box, ber of these who are all very interested in out IT systems onboard – or simply, to
ware that will be on the router on the ship and you have to write a connection into the the ability to develop their application and borrow a phrase from the late Steve Jobs,
will then be activated. Digital Ship could network. That would have to approved by provide their wares in this community.” to ensure that “it just works.”
have its own app. So, if the owner says Inmarsat. We not going preclude (applica- Of course, one group of providers that “I think it will be a cheaper to roll out
that the ship can have a copy of Digital tions), but we want to just make sure you may not be thrilled by this arrangement are and even cheaper to maintain,” he said.
Ship and he subscribes to it on the applica- built the right links into the system.” those that are selling various types of “The big problem with the VSAT serv-
tion, then every month it will be distrib- Mr Coles insists that, once an applica- onboard satellite communications ‘boxes’ of ices to date has been the complexity of the
uted to the ship. The box onboard the ship tion is of a required level of quality the their own, offering firewalls, traffic manage- installation on board. When you add the
will make it available to the crew to read.” vessel operator could connect whatever ment and a host of other related services. complexity of rolling applications out,
Cisco will manage the shore portal for a they want to the satcom connection. In Mr Coles’ view of the future there will choosing which is the right one – where do
number of years under the agreement, “The intention is to build a community be room for only one such ‘box’ onboard you go for that sort of thing?”
before turning responsibility over to “The idea of having one platform, which
Inmarsat. Inmarsat will distribute the Cisco is a community platform where you bring
box, and ongoing support will be provided together the pipe that delivers it as well as
by Inmarsat and the distribution channel. the services, allows the ship owner to know
“Cisco are building this whole infra- that (a) he as got the choice of applications
structure with our team,” said Mr Coles. and (b) we are trying to simplify the instal-
“Towards the middle of this year we lation on board for everybody.”
will then release the programming APIs On the flip side, there are other benefits
(application programming interfaces) so to Inmarsat itself that make this an attrac-
people can build applications to reside on tive proposition, as Mr Coles notes.
our community platform. We are “Certainty of quality; scale; and our
enabling, or powering the global connec- channel distribution partners can focus on
tivity behind it.” what they do best – which is servicing the
“(Application providers) will have to customer and building applications for the
develop their product to our specification customers,” he said.
and our quality – that part is the same as “In the current FleetBroadband DP
Apple. We will have a test laboratory by the (distribution partner) structure, they have
middle of this year, where we will test it and a lot of time and effort spent on keeping
provide them with all the documentation The App Store model should make installation of applications simpler up this connectivity, having an IT infra-
and interface programming requirements, – but may also impose restrictions on what can be connected to the network structure, billing services.”
and then we will have the certification “Every time we made a change they
process so that we will sign off those appli- portal for the sharing of data and informa- the ship – the one provided by Inmarsat as have to change their billing services. It’s
cations which can reside on the platform.” tion, where we will enable it and deliver it part of the satcoms installation. just tighter integration (with the new
and power it - not to control it, other than “If you look at the FleetBroadband mar- infrastructure).”
Total control on quality,” he said. ket today, there may be 20 ‘boxes’ there, In the long run, with the substantial
While the creation of this comprehensive “Android, for instance, doesn’t have as all claiming to have the latest singing and investment that Inmarsat has made into
network infrastructure should help to many controls in place on the phones, so dancing technology,” he said. building this new network platform, it is
ensure quality and simplicity in connect- what you have is Android working in a lot “They will be redundant. But the serv- conceivable that it will also be applied to
ing applications to the communications more free way on different phones and ices they provide will not. What we’re try- other Inmarsat communications products,
system on the ship, it does also lend itself therefore not always as well. Apple have ing to encourage them to do is to port their such as FleetBroadband. While Mr Coles
to similar criticisms to those that have been much more strict on getting quality and the products they have on accepts this as a possibility, he notes that
been levelled by some at Apple. approvals on the apps. The result is a those boxes into this new network.” there are no current plans to do so.
The eco-system within which Apple’s much more stable platform.” “In theory they can plug their box “Initially it won’t be for
products operate does not allow users to “Where they’ve slipped up is where straight into the back of our box, but if FleetBroadband, though it will apply to
take too much control over the technology they have tried to develop applications of they port them to us, then each person the FleetBroadband working with Global
they have purchased, and prevents appli- their own, like Maps. We’re not going to doesn’t have to have their own portal talk- Xpress. But as we move forward it’s quite
cation providers from offering their prod- try and reinvent the wheel - why would ing to our portal. There are three partners possible that we will use this to work with
ucts directly to the consumer without we try and do that? Somebody else can do that I can think of who want to sell their FleetBroadband as well,” he said.
agreeing to Apple’s own terms. the charts, somebody else can do the radar application in the main area.” “You can do it with anything, I mean,
Should the GX network follow this monitoring. Cobham and Intellian will While some of these services, for my vision of this, down the road, is that
model closely, those working in the mar- build applications so they can lookup their instance firewalls, will already come as you will have iPhone applications and Mac
itime IT sector, as well as users with their terminals, and so that they can sell it to the standard on the Cisco onboard unit, Mr applications, or heavy data applications or
own particular requirements and ship owner so that they can lookup the Coles believes there are still significant less data applications. So people might pro-
favoured pieces of software, may feel con- condition of their terminal, or to our chan- opportunities for providers of rival ‘boxes’ duce a lighter program and a heavier pro-
cerned that they could potentially be nel partners so that they can lookup the to offer their services to GX customers. gram, depending on which channel they
excluded from the infrastructure should condition of the terminals.” “Everyone has a firewall now. It’s kind want to use to deliver the message.”
they not meet Inmarsat’s demands. Another criticism levelled at Apple by of like, yesterday’s value-add is tomor-
When pressed on this point, Mr Coles application developers is the commission row’s requirement. Those are no longer Price wars
insisted that the similarities to the Apple that the company charges on every appli- what I call ‘value-adds’, they are things With the long term development of the
App Store begin to diverge at this point, cation purchased through its store, you have to have,” he said. Global Xpress network covered, it was
and that he doesn’t intend to see anyone thought to be around 30 per cent of the “But a smart chat card that works on time to return to the more immediate issue
‘locked out’. price of the App. internet and phone and e-mail for the of pricing – and specifically the restructur-
“No, it doesn’t mean that at all, we Mr Coles concedes that the GX infra- crew, that’s a value-add that some of the ing on Fleet and FleetBroadband service
want to maintain quality, that is the main structure is likely to follow a similar partners have and others don’t. GSM, as a costs that Inmarsat is set to put into effect
thing we have to do. What we’ve said to route, though he expects the percentage handset that works on board a ship – at the beginning of March.
the partners we’ve had conversations with charged in each case to be lower than that’s a value-add that some of our part- As was the case with the changes in pric-
is that what we would like them to do what Apple demands. ners have and others don’t.” ing introduced in 2012, the reaction in some
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quarters to this new strategic move has ‘yes, we do’. We put our prices up for a they are not created by Inmarsat.” and that’s what the ship owner wants.”
been less than favourable, with established number of reasons, one is to take account “That is the sum total of it. We “Well, we need to make up our minds
Inmarsat customers venting their anger on of the rising cost of doing business in other increased the Standard Plan rate because if on what he does want. FleetBroadband
online industry discussion groups. areas. Another is the increasing cost of people use us a backup for VSAT, we want has never been cheaper, if you commit to a
When asked why it was necessary to doing our business, the employees and it to be painful. We also did it because our bundle, it has never been cheaper. I think
make further changes less than 12 months resources. And the other is – are we get- costs have gone up and we need more we perhaps got the PAYG rate wrong in
after an initial price rise, Mr Coles begins ting value from the products and services money to take care of our costs, just like the very first place when we launched
by attempting to draw a distinction we are providing?” everyone else.” FleetBroadband. I mean, there’s signifi-
between the two distinct service areas the The specific changes that have been cant value in this.”
company is involved with – safety and made, which will kick in on the 1st of Market reaction In the end, Mr Coles, and Inmarsat,
commercial communications. March, include a 10 per cent increase in the Whatever the direct impact on customers’ believe that they have made decisions and
“Inmarsat Maritime, as a team and as an cost of sending data over the Fleet service. satcom budgets might be following these followed a strategy that will be in the best
organisation, has a commercial aspect to it “This is because it’s a service where peo- price changes, it must have been clear to interests of the company. Ultimately, it will
and a safety aspect to it. The safety aspect, ple are already moving to FleetBroadband Inmarsat and Mr Coles that there would be the tens of thousands of customers using
because of our history as an IGO and then anyway,” said Mr Coles. be many in the industry that would not Inmarsat’s Fleet and FleetBroadband prod-
private and then public, we were always “It is a percentage increase, it’s an increase take the news well – particularly after Mr ucts who will decide whether those choices
just there. For a long time we were the only to our distribution channel and what they Coles had told this very magazine, in an were the right ones.
communications provided,” he said. mark it up afterwards is up to them.” interview for our August 2012 issue, that it “I know some of the criticism is because
“The safety part we take extremely seri- Inmarsat has also increased prices on was “hardly likely that there’ll be any the shipping industry is, in itself, facing a
ously, the GMDSS part, and that’s the part its Standard Plan on FleetBroadband, the increase in prices in the near future.” tough time. But they’ve also enjoyed years
where I think the ship owner and our cus- Pay As You Go plan, which has a mini- Mr Coles responds by admitting that of very high profits as well,” said Mr Coles.
tomers believe that Inmarsat, to some mum fee. this did not turn out to be the case, and “We are making strategic and required
extent, belongs to them. And they’re right, “It retails in the market for around $150, that he misspoke on that occasion. changes in pricing. As we discussed in the
we do belong to them from a safety per- depending on which channel partner you’re “Well, I erred when I said it, I’m not the past, I believe that you can spend a little
spective. However, we are now a publicly going through. We have not changed the only one who makes a decision at bit more on communication and actually
traded company that has shareholders standard minimum fee at the wholesale Inmarsat. I made a mistake,” he said. deliver operational efficiency to your busi-
and we need to deliver shareholder value level, but we have increased the rate you “I’m on what you’d call a hiding to noth- ness, and I can go on for a long time on
too, and like any other business we have pay per megabyte afterwards. In the mar- ing on this. But I’ll argue that that. So we’re not really making an apolo-
employees who look for pay raises, we ketplace it has probably gone from $12 to FleetBroadband has never been cheaper. I gy for running our business profitably,
have rising costs of running our business, $14 per day, up to that,” said Mr Coles. get these arguments that I see appearing on and our channel has also benefited from
leases that we need to pay for, infrastruc- “That’s what we’ve done; we have not LinkedIn and other places that the ship some of the differences.”
ture around the world that we need.” changed any of the other plans, our old fish- owner doesn’t want to buy the 200 MB “It’s not so much about the diatribe on
“So when we make decisions about ing and leisure plans which we advertised package, he doesn’t need any more data. LinkedIn or whatever you wish to call it,
running our business, we look at ‘do we last year came to an end on January the 1st But then the same arguments and the same because people have their own agendas,
need to put our prices up to run our busi- and we have new plans for that. There are people in the next paragraph are talking and that’s fine. If I’m the one everyone
ness?’ and some of these decisions are 25 and 50 megabyte plans in the market, but about VSAT and ‘all you can eat’ packages, loves to hate, so be it.” DS
Implementation of the system followed a trial on the Stena Danica Morten Tengs, new CEO at TSBc
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T
he argument over how much data Many of those who see data transmis- its own vessels engaged in regular trade
is ‘enough’ for shipping compa- sion as an unnecessary expense are between Canada and the US.
nies tends to be split into distinct nonetheless being persuaded to improve The major driver behind this project
camps, to a greater or lesser extent. the technological infrastructure on their was the company’s desire to provide
One group, which might be loosely ships to offer greater levels of access to improved internet access for its crews, to a
described as ‘traditionalists’, look on the those serving onboard, with ‘crew com- level that wasn’t really possible using the
transmission of information from ship to munications’ often mentioned as a driving Iridium OpenPort systems it had installed
shore as something to be minimised and factor in new installations. on the ships, which at that time had a stan-
restricted, an irritating cost most happily An interesting side effect of this devel- dard contract for 50MB and 300 voice min-
avoided. opment is that these reluctant techies may utes per month.
The rationale behind this train of prove to be the missing link in expanding Implementing the system simply
thought is often based on the belief that the use of IT in shipping. involved affixing a small antenna on
the core processes required to operate a Vessel operators that invest in new lev- the ship, with a cable to connect into the
shipping company have run perfectly well els of connectivity for their ships to satisfy network.
for decades without a non-stop trail of e- crew demands will undoubtedly look to Since those four ships in particular had
mails flying back and forth to the ship. wring as much value as possible from mobile phone reception for a long part of
Another group, often more enthusiastic these systems and will look to apply them their voyages, being in range of the coast
about the adoption of new technologies, to other areas where operational improve- of the US and Canada, 3G and 4G mobile
see data as a precious and necessary ments might be achieved. phone services offered the company the
resource that is fundamental to achieving Should these new applications prove to ability to significantly increase its data
operational efficiency. be of benefit, it is likely that they will slow- traffic without a huge additional cost – in
Shipping companies operating in this ly find their way into the standard proce- fact, a subscription of a few hundred dol-
camp will have ships equipped with the dures of more and more organisations. lars per vessel covered 12 gigabytes of
latest gadgets and gizmos, high-speed data transfer per month.
‘With this we manage to roam at about
connectivity and widespread access to Driving improvement Obviously, moving from 50MB to 12GB
$0.60 per MB’ – Denis Dorigo, Norbulk
communications across the vessel. Norbulk Shipping is one example of how adds a significant amount of leeway in
Sometimes this attitude will be influ- the introduction of technology to improve what can be offered to crews to communi-
enced by the specific requirements of the crew communications can lead to even cate with shore. However, once these sys- sumption, the sky really starts to become
company’s own customers, or by the belief greater unexpected gains on the opera- tems were installed and running on these the limit.”
that a strong link to shore is imperative in tional side. four ships Norbulk began to realise that “What data do you want from the ship?
maintaining the highest level of efficiency In 2012, Norbulk Shipping Group, a the potential benefits to be had in other You can do anything – maintenance sys-
in operations. ship management company with offices in areas were significant. tems, purchasing systems, forms, all those
However, recent years have seen an in- Glasgow, Saint John (New Brunswick) In an interview with this magazine last kinds of things. It just makes life much
between group, mixing elements of both and Riga, which has 70 vessels under full year following the roll-out on those four easier,” he said, at that time.
of these mindsets, emerge in growing technical management including tankers, ships (see Digital Ship August 2012 issue), Mr Dorigo was so impressed in fact
numbers in shipping, in direct response to bulk carriers, Ro-Ro’s and multi-purpose Norbulk IT manager Denis Dorigo noted that, subsequent to that interview, he
increasing concerns over manning levels / reefer ships, began a project to install 3G that: “with vessels that have high-speed began to look at how he might be able to
and the availability of qualified crew. data communications services on four of data, where you don’t look at the data con- extend similar capabilities to other ships
in the fleet, and embarked on another
communications project to do just that.
That project is now entering its closing
stages, and will see all of the ships in the
Norbulk fleet equipped with 3G commu-
nications equipment onboard by the end
of the first quarter of 2013.
Extended capabilities
With the extended roll-out reaching its
conclusion, Mr Dorigo spoke to Digital
Ship once more to describe the process and
the change in strategy that led from crew
internet into a range of other operational
areas.
“The whole idea came from what we
did with our Canadian fleet, basically to
give internet access to the crew with some
3G modems,” Mr Dorigo explains.
“(After those experiences) we were
thinking of trying to do it fleet wide, how-
ever that posed some problems, with
roaming charges more than anything. You
can’t really find a contract with anyone
that makes sense to give full internet
access to the crew while they’re in port.”
“(Finding a contract covering a number
of different countries) proved to be almost
Using the 3G system, a roll out of procurement software onboard can be done for £30 mission impossible. I think they have spe-
Visit www.marinesoftware.co.uk
or email [email protected]
p1-21:p1-14.qxd 08/02/2013 12:17 Page 16
SATCOMS
didn’t take long for the other potential “The only way that we can reach back
applications of the technology – particu- to the ships was through TeamViewer and
larly in the area of remote access and con- things like that, which makes the whole
trol – to become apparent. remote control process a bit of a nightmare
“It was immediately after the roll-out – you need to remote access TeamViewer,
on the initial four ships that we started to and then from TeamViewer you need to
notice this,” said Mr Dorigo. start to ‘hop’ and remote control other
“Initially it was supposed to pick up machines, so you’ve got three or four
large e-mail attachments instead of pick- screens on your screen.”
ing them up over satellite. We work with “Now we have a VPN to our office
Dualog and with them large attachments here, and to the ship. (Setel) set the whole
are automatically placed in a container thing up, but once the VPN is up and run-
until the 3G router comes into reach and ning, and we established the VPN
we’ll pick up all those messages.” between our office and their office, it
“Of course, we had some kind of inter- opens up the SIM cards to us.”
est in being able to connect back into other As an example of one specific new
ships and doing proper work, but we process the additional technology has
could barely patch things up using slow allowed the company to adopt, Mr Dorigo
comms, with the Inmarsat systems or the points to the use of KVM (keyboard, video
Iridium systems where it’s very slow to and mouse) systems onboard the vessels –
remote control machines.” a simple but hugely effective way of
The benefits of using the 3G system to remotely controlling what’s happening on
remotely connect to the ships introduced the ship.
advantages that outweighed any of the “This is a little box that you plug into
improvements that the company had the back of your computer between your
KVM technology allows those on shore to directly control onboard systems
expected in its crew communications. screen, mouse and keyboard, and then
“We have noticed that it just saves us so you plug it into the internet. Then from the
cial deals between Canada and the US, but added some cost to the routers, which cost much time and effort, and travel costs more other side you can see what’s happening
if you decide to do anything else, especial- about $300,” said Mr Dorigo. than anything. These were things that were on the machine,” he explained.
ly being based here in the UK, you just “In fact, I think it’s under $400 per unit a big part of this before,” said Mr Dorigo. “You don’t need the operating system
can’t get a good 3G roaming deal. ” with the firmware included, if we calcu- “Of course, you also have the language or anything like that. If the machine is
Eventually, after much searching, Mr late the whole thing. I think we paid about barrier and the knowledge barrier (when down, for example, you can ask the cap-
Dorigo managed to agree a suitable deal $8,000 on the firmware.” trying to offer remote support without direct tain to plug it in, and we use the KVM
with a company in the UK called Setel, Development of the system proceeded access). You can make as many instructions over IP and have fixed IP addresses so we
that supplied Norbulk with Vodafone SIM at a breakneck pace, with the final version as you want to try and talk the crew through can VPN in, and we can see what the fault
cards on a specially structured Pay As You ready to go within two months. some problems, but it’s difficult.” may be.”
Go deal. “We started discussions back in August “We’ve noticed now that we can do full “Previously you would prepare and try
“With this we manage to roam at about last year and the firmware revision that Danaos (procurement system) installa- to gather as much information as you can
$0.60 per MB,” he told us. we currently have is the November one. tions for about £30 on the 3G router. The before you go to the ship, then you would
“For our fleet, it’s cheaper to do that Then we did a lot of in house testing. We server was placed on board, and from get there and discover that the informa-
than use satellite. The price per MB had four or five units here in the office and there we took over with remote control tion that they gave you was incorrect and
depends on where you are roaming, but in we were trialling it,” said Mr Dorigo. and installed the various schedulers and you’re there with the totally wrong parts.
the most popular ports around the world “When we reached the stage of being synchronisation modules. So we could Now, of course, we can check it ourselves
$0.60 is the price.” fairly happy then we deployed four units either have a million problems trying to and go there with the proper parts. All we
“We queried our databases to see to ships, just to make sure everything is tell the crew what to do or you go and do require is the captain to spend 10 minutes
where our ships normally are, and in most plug and play as we wanted it. After that it yourself when the ships are near with us plugging in this KVM, and from
cases we are able to get the best rates. It we placed the rest of the order.” enough. Now we do all of that remotely.” there we can take it ourselves.”
was difficult to find a good deal, because “We asked for several things that we One of the particular benefits that Mr This particular way of working, using
of course we’re not doing it through were interested in. If, in the future, new Dorigo has identified in the service it is KVM, is not particularly data intensive –
Vodafone directly, we’re doing it through features are required we will ask for the using from Setel is the provision of a stat- something that is always welcome in the
a third party, and they balance out firmware to be upgraded, but for now we ic IP address on the ship that it can use to maritime environment.
between the high roaming places and low are fairly happy with it. All the testing we connect for remote access. “We’ve done some initial testing and
roaming places, and I suppose that’s how have done, we haven’t found any prob- This allows the company to establish a really we’re finding that with 70 or 80 MB
they make their money.” lems as such. It has a robust firewall on it, secure VPN as a base for its sessions, and you can be on it for hours,” said Mr Dorigo.
Mr Dorigo notes that this type of we’re fairly happy with it.” allows for the use of specific access tools. “You can greatly reduce all the colours
arrangement wasn’t just a new departure Initially, Mr Dorigo had hoped to get “The Wavetec system on the original and the screen resolution, we can control
for his company, but also for the commu- some of his industry colleagues at other four ships (in the US and Canada) will things like that. We’re still trying to keep
nications provider. shipping companies involved in the proj- give you a public IP address, but it’s one of the cost down, but we want the speed.”
“The SIM card deal, I’m the first one ect, to help to spread the development cost those public IP addresses with NAT (net- It is also worth noting that, having got-
that asked for it. They never had that kind – though it soon became apparent that work address translation) so you will ten a taste of what could be achieved by
of request before,” he told us. outside interest was lacking. never be able to reach back to the ship,” extending its communications options to
“I’ve seen some internet offers for vari- “When we were doing the firmware said Mr Dorigo. the ships, Norbulk has now also increased
ous things that I looked at, where you and everything we were trying to see if we
could cap your roaming charges, and I was could get a big bulk order to reduce the
quite happy with them until I discovered price, I did offer some colleagues who are
that you couldn’t connect back in to the working in the industry with me to join
ship’s system. So I had to keep looking.” me, but not that many people were inter-
Having reached an agreement with a ested,” he noted.
communications provider on the 3G serv- “So we’ve done it alone, the whole
ices, the company also had to create an thing.”
infrastructure that would allow the ships’ “The idea initially was that the more we
networks to connect when in range. ordered the smaller the price would be, so
Norbulk decided to do this by creating we could split the various costs. But I
its own 3G ship routers, which would use placed my order and split it between my
standard industrial hardware but would ships, and it still made sense.”
be loaded with firmware specifically creat-
ed for its purposes. Remote access
“The initial cost for us was on the While the main driver for Norbulk in
firmware, we developed the firmware rolling out 3G technology to its ships was
with our colleagues in China and that The system uses standard 3G routers, but with specially developed firmware
to provide internet access to the crew, it
Digital Ship
its standard Iridium satellite communica-
tions package that it uses outside of 3G
bled by the crew too, you don’t need
cranes or anything like that, so it may
Kordia extends Aussie comms contract
coverage areas. make sense. I’m talking to some people. www.kordia.com.au work refresh project that will see major
“We discovered that we had started to We may do a trial on a few ships and see components of the network, including the
exceed (the 50 MB allowance). People just how it goes.” The Australian Maritime Safety Authority transmitters, receivers and control system,
keep asking for more and more data, and One way or another, Mr Dorigo (AMSA) has extended its current contract replaced over the next 18 months.”
it has to happen now,” said Mr Dorigo. believes that in the future, the amount of with Kordia Solutions Australia on a multi “AMSA congratulates Kordia on their
“It’s the regulations, but also our data required to effectively run a shipping term basis, that could see the relationship record of sterling service and looks for-
clients. The more you give them, the more company is only going to increase. continue for a further ten years. ward to partnering with them into 2018
they want – which is fine. The 200 MB “It’s the only way forward for every- Kordia designed, built, maintains and and beyond.”
package from Iridium is a good deal, so it body,” he said. operates the High Frequency (HF) mar- Frequentis Australasia is to provide
makes sense.” “Even if you’re an owner-manager, itime communications network for technology for use in the provision of the
“We’re hoping not to go over that, but you’ll still want all the data, but for us, our Australia’s Search and Rescue Region, a GMDSS in Australia, under contract with
the more you open things up the more clients are asking for more and more and critical element in the delivery of the Kordia Australia.
people want.” more, and it has to be now. So for us it Global Maritime Distress and Safety In fulfilment of this deal Frequentis will
makes sense to look at new systems that System (GMDSS) across one of the largest provide its MCS3020 plus VCXiP and T&T
Future projects are cheap to run.” ocean areas in the world, covering approx- Rel 2.6 covering DSC, voice communica-
Having already started to see the compa- “We’re working with budgets and need imately 52 million sq km. tion, scheduled weather fax transmission,
ny’s data usage rise, and with it discov- to make proposals on how to move for- As part of the agreement, a number of scheduled voice broadcast for weather
ered new ways to use that data to create ward, and I suppose some kind of always- key network elements will be refreshed, reports and navigational warnings.
new operational benefits, Mr Dorigo is on connection is the only way forward. But taking advantage of new and improved A maritime Radio Telex Service
continuing to look forward to evaluate it’s a lot of money, and there are still a lot of technologies. (NBDP) is also included.
where Norbulk might be able to further ships that aren’t making a lot of money.” “The refreshed contract builds on a All services are implemented utilising
extend its capabilities in the future. In the end, the major maritime stum- relationship spanning 10 years of excellent HF radio technology and a satellite based
The goal is to do things cheaper, quick- bling block remains – convincing those service to AMSA and the maritime indus- IP communication network.
er and easier – though he notes that, with the money that they can, in fact, try,” said Amanda MacKinnell, manager The Australian SAR (search and rescue)
unfortunately, ‘cheaper’ is often a very make more money implementing new planning & business support, Emergency region is a massive area covering 11 per
key word in these decisions. Having said technologies than continuing on with less Response Division, AMSA. cent of the world’s surface. The project
that however, in the right circumstances efficient systems. “The extension provides for continued will be delivered in 2013 and includes a
and with the right package there are com- “If you propose something like this to operation of the service, as well as a net- long term maintenance contract.
munications deals which could be tempt- your clients they probably laugh at you.
ing to the company. It’s one of those things,” said Mr Dorigo.
Keep your finger on the pulse with our
“We spotted some cheap VSAT pack- “But I know they will be pretty happy
weekly e-mail newsletter and our online
ages, around the $1,000 per month mark with this 3G project. Once we get past
network for maritime IT professionals
that we might look at. For $1,000 per these bad times and people start to make
month, we’re going near to that anyway for money again, maybe it will be an easier
our 200 MB on Iridium,” said Mr Dorigo. option to talk about. For now, we do the www.thedigitalship.com
“These new VSAT units can be assem- best that we can and see how it goes.” DS
SATCOMS
F
or many years the safety of ships Group by Astrium in December 2011. In Average Total Spend by Service
and crews drove developments in the second quarter of 2012, keen to
maritime satellite communications. address the lack of real data from seafar-
The huge investments in satellite infra- ers, Astrium Services set out to undertake
structure required by organisations such as a comprehensive survey of officers’ and
Inmarsat, and the complex nature of the ratings’ usage of, and requirements for,
technology, translated into costly terminals crew communication solutions in the com-
and airtime for ship owners and operators. mercial shipping sector.
Until recently, traditional L-band servic- “The objective was to establish a clear
es dominated and there was little choice picture of current crew communications
when it came to the type of communica- requirements, the level of access to com-
tions system fitted, but the advent of VSAT munications, what crew paid for these
networks and Inmarsat FleetBroadband services and how they paid for them,”
has ushered in a new era of higher-band- says Tilmann Michalke, senior product
width – and with it, new opportunity. manager crew communications at
Ships are now becoming highly function- Astrium Services.
al remote offices, integrated with corporate “Many shipping companies face staff
networks and other applications, including retention issues and these solutions can
those to improve vessel management, and, represent an attractive incentive to crew
importantly, extend the communications members.”
infrastructure to personnel on board. “Astrium currently provides the most Carriers Inc. and CF Sharp Crew sailed on commercial vessels in the Dry
Crew welfare and communications has advanced pre-paid and crew communica- Management Inc. Bulk, General Cargo, Container, Gas / Car
been a consistent driver in the develop- tions solutions portfolio on the market. These two companies handle the Carrier, Offshore, Passenger and Tanker
ment of satellite communication products The only way we can ensure it remains so arrival and departure of approximately sectors.
and services for some years. The signifi- is by understanding today’s and tomor- 47,000 crew per annum, providing officers 62 per cent of the respondents served
cant upswing in web and social network row’s needs of crew and ship-owners, and and ratings to over 1,000 vessels in the on commercial cargo carrying vessels
usage means that the expectations of the building propositions for their different Tanker, Gas, Bulk, General Cargo, whilst 38 per cent of respondents served
new generation of seafarers are markedly requirements and budgets.” Container, Offshore, Car Carrier and on Passenger vessels.
different than those of their predecessors. To undertake the ambitious study, Passenger sectors. The majority of respondents (75 per
However, whilst ship owners and Astrium Services turned to my company, We were fortunate to be working with cent) were aged between 25 and 44 with
operators are focussed on communica- Stark Moore Macmillan, based on our two such respected companies who were only 6 per cent less than 24 years in age.
tions as a key plank of their crew reten- experience in data collection and interpre- extremely keen themselves to understand This latter group also had the lowest per-
tion strategy, actual qualitative and quan- tation, having previously undertaken the crew communications landscape, and centage of officers of any age group. The
titative research among crew themselves studies, both independently and in associ- the quality and volume of the data from largest concentration of officers (43 per
is comparatively rare, and certainly ation with industry partners, to address respondents was unprecedented. cent) was in the 35-44 year age range.
unavailable on any significant scale. gaps in understanding and identify trends The survey was completed by 960
within the maritime sector. Filipino officers and ratings departing the Findings
Crew survey In order to deliver the volume of sea- Philippines to commercial vessels during Chief amongst the findings is that access
Astrium Services’ new Business farer responses necessary we worked in 2012. to communications equipment onboard
Communications division was created fol- conjunction with two major Philippine The sample group consisted of 12 per shows an improving picture, with 68 per
lowing the acquisition of the Vizada crewing agents, Philippine Transmarine cent officers and 88 per cent ratings who cent of all respondents stating that they
maritim radio
Tailor-made maritime
communication
Telenor Maritim Radio has been selected
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satellite communications solutions
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Telenor Maritim Radio offers our customers several different communication carriers, including:
• VSAT
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SATCOMS
Percentage of Seafarers with no Access had access to communications equipment had access to free services compared with
to Free Communications - by Sector most or all of the time they were at sea. 65 per cent of officers.
30 per cent of respondents said that Access to credit cards was significantly
they had access only sometimes, and just 2 more widespread amongst officers than
per cent indicated that they were never ratings and officers had a greater tendency
provided access. to use online payment methods such as
In terms of communications services online banking and PayPal. This suggests
generally provided onboard for crew, it is that they not only had access to a wider
those sectors with high data requirements range of payment methods but could also
that provide the greatest level of onboard access these online services readily whilst
communications. at sea.
Probably as a result of its widespread However, in general the overall picture
use of VSAT technology, the Passenger is similar for officers and ratings, with
sector provides crew with the highest lev- deductions from salary, cash and crew
els of communications equipment, whilst payment cards still favoured onboard.
those sectors with lower data require- When it came to their appetite for
ments and less advanced communications internet whilst at sea, overall 68 per cent
infrastructure had fewest services avail- of the group answered that that they
able to crew. would be prepared to pay to access inter-
Despite having access to these services net content, increasing to 80 per cent for
whilst at sea, 46 per cent of respondents the officer subset.
were not provided with any form of Perhaps less surprisingly, when asked
free communications services by ship to identify the top websites they would
operators. visit if access were granted, Facebook was
The service most often provided free of the most popular and the first choice of
charge to seafarers was text-only nearly half of all respondents.
e-mails, with no attachments. However, In addition, just under half of all
Percentage of Services Provided Free to Crew this was only available to 20 per cent of respondents said that they would be pre-
respondents. Other services were typically pared to pay to access on-demand media
available free to less than 15 per cent of services consisting of video and audio
respondents. podcasts, but there were marked differ-
This lack of free communications whilst ences between ages and ranks, both in
at sea is further reinforced by responses by their appetite and willingness to pay for
sector. Ironically, it is the Passenger sector, such services.
with the greatest range of service provi- Officers were more prepared to pay
sion, that provides the least free of charge than ratings, with 61 per cent indicating
access to crew. they would pay, compared to 47 per cent
66 per cent of respondents from the for ratings. Ironically, it would seem that it
Passenger sector were not provided with is the older, higher-ranking seafarers who
any free communications services at all, have the money and inclination to spend
and crew in many major commercial sec- on services who are being provided the
tors also fared badly. most access free of charge.
Only in the Offshore sector, where
qualified crew are in short supply and Spread the word
charterer requirements dictate high band- For any ship owner, operator or maritime
width satellite solutions, are crew commu- satcom supplier the full data offers a time-
nications widely available free of charge. ly and fascinating level of detail about the
Crew were questioned as to their pre- requirements of seafarers in an environ-
ferred method of access to crew communi- ment rapidly being transformed by digital
cations and the answer across all vessel technology and expectations.
types, ages and ranks, was clear: via the Astrium believes that, with the advent
use of a laptop with a Wi-Fi connection. of new high throughput satellite networks
Call quality was rated the most impor- including IridiumNEXT, Inmarsat’s
tant element of service delivery, followed Global Xpress and Intelsat’s EPIC, the
by price, security and privacy. results offer the type of insight required to
However, when questioned about their develop the solutions and the crew reten-
spend on communications both at sea and tion strategies of the future.
in coastal waters, there was a strong diver- “Clearly this data is extremely valu-
gence between officers and ratings. able, but it’s key that the voice of seafarers
Provision of Free Services: Officers vs Ratings Respondents’ average actual spend was is heard by ship operators and solution
$150/month, which, as a fraction of dis- providers,” points out Tilmann Michalke.
posable income, represents approximately “That’s why we took the decision to
17 per cent of officers’ disposable income share some of the key findings with the
and 40 per cent of ratings’ disposable maritime industry as a free whitepaper.
income – but in reality, officers’ spend was By doing so we hope to give those who
approximately twice that of ratings’. took part in the survey the best chance of
The highest levels of expenditure on seeing a real benefit from it.” DS
crew communications were made in the
Passenger, Tanker and Car Carrier sectors.
There was no discernible difference
About the Author
between levels of access to communica-
Roger Adamson is CEO of maritime
tions services granted to officers com-
marketing company Stark Moor
pared to ratings, which indicates that com-
Macmillan. This article is based a
pany policy on access is being applied
whitepaper commissioned by satcom
evenly between the groups.
service provider Astrium Services, and
There were, however, significant differ-
produced by Stark Moore Macmillan.
ences in the provision of free services,
You can download the full Research
with officers being provided with more
Whitepaper free of charge at:
free communications services in general
http://goo.gl/9Q4WB
than ratings. Overall, 50 per cent of ratings
Ship Shape
t Reliable pole-to-pole global coverage All your maritime communications reporting for duty
t and
Delivering email, weather, crew calling
more
Iridium Pilot delivers reliable, high-performance global voice and data
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t Best value installation and airtime peace of mind — no matter where you are.
www.iridiumpilot.com
p22-30:p1-14.qxd 08/02/2013 12:25 Page 1
SOFTWARE
Hinrich Stahl, Maryland GmbH; Erik van der Noordaa, CEO of GL Group;
Digital Ship
NSC to leverage condition monitoring data CMA goes for ShipServ
www.gl-group.com costly and time-consuming, especially in www.shipserv.com major container company to the ShipServ
the case of piston overhauls for large community,” said Lars Bratshaug, VP
German shipping company NSC diesel engines. The dismantling and re- ShipServ has signed a new deal with CMA sales EMEA for ShipServ.
Schifffahrtsgesellschaft mbH & Cie. KG assembling of the engines always holds Ships, the wholly owned fleet and crew “To bring such a highly-respected
(NSC) is to use Condition Monitoring the risk of damaging a system which is management subsidiary of the CMA CGM operator onto TradeNet really demon-
(CM) data to reduce the number of open- running well.” group, for the provision of e-commerce strates that ShipServ is the preferred part-
up inspections across its fleet. GL offers the CM survey arrangement services. ner in this sector. We look forward to
A survey arrangement with for crank-train bearings and pistons of 2- CMA Ships will take advantage of a working with CMA Ships as they use
Germanischer Lloyd on the main diesel stroke diesel engines, as well as for rotating number of new modules available on TradeNet in the future.”
engine pistons of 49 GL-classed vessels auxiliary machinery, such as centrifugal TradeNet, including e-invoicing and e- ShipServ says that, with more than 15
will see condition monitoring trend data, pumps, electric motors, fans and purifiers. logistics. containership owners and operators trad-
for example from regular inspections The Marseille-based company is cur- ing on its system, it has close to a 50 per cent
through the scavenge ports of large 2- rently responsible for the procurement share of vessels in the liner sector. These
stroke diesel engines, documented in elec- activities of around 100 container vessels, companies include AP Moller-Maersk,
tronic forms provided by the engine and will connect to ShipServ through its Mediterranean Shipping Company,
designer and presented annually for current BASSNet fleet management soft- Seaspan Corporation, NYK Line, CSAV
analysis at GL's head office. ware suite. Group, K Line, MISC, Matson, Crowley
After evaluation and assessment of the “We are delighted to welcome such a Lines Reederei and Claus-Peter Offen.
data, according to the engine designer's
instructions and class rules, a statement is
sent back to the superintendent and for-
warded to the vessel. This statement can
Chinese shipping company
then be recognised during the next annual
class survey performed by GL surveyors. in AMOS deal
If there are no indications of areas of
concern with the machinery, the surveyor www.spectec.net Maintenance and purchase orders will
is encouraged to credit the respective com- be centralised within the fleet, and con-
ponents - without resorting to a further SpecTec has agreed a deal to proceed with nected at the company’s Head Office. The
open-up inspection. an AMOS installation project for Shanghai system will also be used to keep ships’
“The prevention of unnecessary open- Jinjiang Shipping Co. Ltd (JJ Shipping). stock items under control.
up inspections and surveys is one of the The collaboration agreement covers an SpecTec will install the AMOS software
significant benefits of the CM survey initial AMOS installation order for eight on the eight ships over the course of 2013.
arrangement,” says Dr Jörg Rebel, GL’s Diesel Engine Pistons are among the items ships. The installation project covers JJ Shipping specialises in near- sea
condition monitoring expert. that can be monitored under the new Maintenance, Purchasing and Stock international container transportation and
“Open-up inspections and surveys are arrangements Control modules of the software. conducts Yangtze River feeder services.
Upcoming events
CYPRUS HONG KONG
23 - 25 April 2013 30 - 31 October 2013
SINGAPORE KOREA
1 - 2 OCTOBER 2013 13 - 14 MAY 2014
w w w .thed igitalship.com
Digital Ship March 2013 page 23
p22-30:p1-14.qxd 08/02/2013 12:26 Page 3
SOFTWARE
Digital Ship
TORM to implement Sertica 4th Annual Digital Ship Hamburg
www.sertica.dk Up until now the Technical Division
and its departments has used a multitude
27 & 28 February 2013, Magnushall
Danish shipping company TORM has of different systems for technical mainte- A full range of presentations, discussion panels, workshops, case studies
signed a contract with Logimatic to imple- nance, support, purchasing, documenta-
and networking events are planned for 2 days for you to meet Germany’s
ment the Sertica solution as its Fleet tion and certificates, vetting and safety
Management System. functions – following the implementation,
experts in satellite communication, maritime IT and navigation technology.
TORM’s global operation includes the the Sertica system will be used to manage
operation of approximately 130 tankers all of these areas.
and bulk carriers, and the new system will Having one single global platform
be used to manage maintenance, safety, should allow the Technical Division to
performance and protection of the envi- have a greater overview of the operations
ronment. of the company, while also simplifying
TORM’s Technical Division will be the data management. It will also include a
primary users of the software. dry-dock module.
Book your
seat now!
Contact details:
For programme enquiries, If you would like to register for For information on sponsorship
please contact: this event, please contact: or exhibition, please contact:
Irina Darie Narges Jodeyri Youngsuk Park
+44 20 7017 3417 +44 20 7017 3406 +44 20 3287 9317
[email protected] [email protected] [email protected]
Michael Paarup, CEO of Logimatic; Hans Christian Jensen, sales manager, Logimatic;
and Allan Rasmussen, vice president of fleet & newbuilding support, TORM
On Board IP Traffic Control | Powerful Web Optimisation | Fully Automated Anti-Virus | Seamless Business E-Mail | Zero Admin Crew E-Mail www.dualog.com
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Digital Ship
curve, it would still only be in the early But as trust still continues to guide
majority phase. behaviour while users are online and
But the internet has shaken off its grow- using e-commerce, new trust mechanisms
ing pains and has emerged into something are helping to bridge the gap with tradi-
new, driven by the phenomenon that is tional offline business relationships.
social media and the plain fact that busi- The growth of eBay, Amazon and
ness users are familiar with using Amazon TripAdvisor has been built on the ratings
and e-Bay, so are now more trusting in a and rankings of their community of users
B2B context. and these are now common in B2B.
Our survey last year showed that a lack Reviews were only part of the trust
of trust is still the biggest barrier to ship- mechanisms that we implemented at
ping companies using the internet to ShipServ alongside TradeRank and
trade, but this has decreased dramatically Verifications, enabling buyers to gauge
from the previous surveys in 2010 and each supplier by their activity and recom-
2011. mendations from peers.
The same survey showed that the issue Now users not only know what suppli-
of lack of understanding of using the inter- ers say they do, but can see what they
net to trade has decreased substantially actually do through their trading history
from the previous two years. and also see what others say they do
This shows a very noticeable shift in through reviews and brand verification –
attitude in the understanding of the bene- which ultimately means that they have
fits associated with e-commerce as people three separate but important trust mecha-
are no longer asking why they should use nisms to judge whether they are worth
it but asking how they can use it to gain trading with.
the biggest advantage. And as the Age of Trust continues, it
This is a seismic change and was high- will be vitally important to keep develop-
lighted by the fact that 85 per cent of users ing further tools and services that will
felt that e-commerce in shipping would increase the ease of trading with partners
increase over the next 12 months. around the globe. DS
www.eagle.org
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tional benefits such as predictive ETA of They should also enable response and
inbound vessels, and real-time alerting of task duration times to be benchmarked and
stakeholders based on dock schedule reported, so that this information can be
changes. In addition, they can be used to shared with contractors and used to review
streamline MTMSA KPI evaluation and and measure performance. All event-based
reporting in the following areas: KPIs are captured once they have been
Management, Leadership and identified and agreed upon for use.
Accountability – Policies and Procedures Port and Harbour Operations
Challenge: This element includes KPIs Challenge: The MTMSA guidelines
and best practice guidance related to have established KPIs and best practices
maintaining vessel compatibility criteria for this element in areas including infor-
for each berth, demonstrating that nomi- mation exchange between the vessel and
nated vessels accepted by the terminal terminal before the vessel berths, and the
meet minimum standards of safe opera- terminal’s ability to ensure that all internal
tion, and that there are vetting procedures and external interested parties (i.e. the
in place to confirm operational safety. Port Authority, agents and pilot associa-
Solution: Terminal process optimisation tions) are aware of any changes to the
platforms with AIS-based vessel tracking water depth.
enable managers to automatically record Another KPI focused on the participa-
and share dimensional criteria for each tion by terminal management/personnel
berth and indicate the most current vetting in company and industry port and termi-
condition of all nominated vessels. nal operation forums to share experience.
The platforms also provide direct links Solution: Terminal process optimisa-
to both the USCG Port State Information tion platforms should provide a predictive AIS tracking data can be a significant aid in effectively monitoring ship traffic
Exchange and Q88 Vessel Detail Database ETA function that allows terminal man-
to ensure easy access to information about agers to meet best practices regarding enable the terminal to monitor traffic also can be used to collect information
nominated vessels’ operational safety. their readiness to commence berthing movements and, if necessary, take precau- about dock utilisation, dock events, and
Management of Contractors operations. They also should enable termi- tionary action. Identified personnel other details about each job.
Challenge: This element’s KPIs and best nal managers to record and share informa- should also be trained in the use of speed- This input should be available to feed
practice guidance cover the monitoring tion about water depth for each berth. of-approach equipment, which may various performance analysis reports that
and assessment of contractor perform- Some providers hold user summits for include features to indicate the vessel’s can be used for process improvement in
ance. This includes establishing require- terminal management and personnel that angle of approach. alignment with MTMSA guidelines.
ments for formal reviews at defined inter- provide a forum for them to share their Solution: Terminal process optimisa- Operations at Buoy Moorings
vals using appropriate KPIs that are iden- experiences. tion solutions should provide real-time (Supplementary)
tified and agreed upon for use in monitor- Terminal Layout – General data and up to five years of historical ves- Challenge: The KPIs and best practices
ing contractor performance. Challenge: This element identifies, sel data in areas of interest around the ter- for this element are focused on clearly
Solution: AIS based terminal optimi- among other things, the need for terminal minal, which can be used to study the establishing requirements for a visiting
sation platforms with dock management managers to study the impact of passing impact of passing traffic. vessel’s non-routine activities (such as
tools allow consistent collection of con- traffic on vessels moored alongside, and to These solutions should also trigger near clearing hoses with water for maintenance
tractor-related, event-based data associat- deploy speed-of-approach equipment. real-time alerts regarding improper speed purposes) prior to its nomination.
ed with the ship-to-shore interface. Procedures should be in place that or angles of approach, which can be deliv- Solution: Terminal process optimisa-
ered by e-mail, text messages, or a warn- tion solutions allow ship-specific informa-
ing siren. tion to be collected and shared.
Ship/Shore Interface Terminals Impacted by Ice or Severe
s at Challenge: One KPI in this MTMSA ele-
Visit u 13
Sub-Zero Air Temperatures
0
OTC 2 17 ment focuses on the need for terminals to (Supplementary)
t h 19
Boo have ready access to information from Challenge: This element’s KPI related
remote reading tide gauges and current to terminal procedures for scheduling
meters. tanker arrivals and departures. These pro-
creating seaworthy software Solution: Terminal process optimisa- cedures should take into account ice con-
tion platforms can be used to monitor ditions and severe sub-zero temperatures
information from tide gauges and current to avoid besetting.
meters, and to alert personnel when docu- Solution: Terminal process optimisa-
mented limits are being, or are at risk of tion platforms with dock management
being, exceeded. capabilities can be used to schedule vessel
Transfer Operations visits well in advance of their arrival.
www.autoship.com Challenge: This MTMSA element Ideally, they should also provide informa-
includes KPIs related to the systematic tion about current weather conditions,
inspection of the berth and equipment and calculate the estimated departure time
Stability & Strength Assessment prior to each vessel’s arrival, and the mon- based on volume and pumping rates.
itoring of independent cargo surveyors to Terminal operators will be expected to
Cargo Management & Load Planning ensure that their activities comply with all meet these and other OCIMF guidelines in
Ship Design & Production applicable requirements. the coming months, as the industry strives
World-Wide Service & Support Performance should be analysed at reg- to improve safety and environmental pro-
ular intervals to identify opportunities for tection standards.
improvement. These challenging vessel- and dock-
Catch information Solution: Terminal process optimisa- related elements can be expedited by
as it happens. tion platforms with dock management
capabilities can be used to collect informa-
implementing terminal optimisation plat-
forms that are already widely used to
tion in a consistent manner regarding streamline and improve a variety of
pre-arrival inspection events, and store marine terminal operations throughout
them in a dock log for future review. They the petrochemical supply chain. DS
Swire Blue Ocean has chosen the One Box solution from
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Transas received RINA and tors. The Transas Navi-Trainer tinue to serve as a non-executive director Navigational and other related products.
Lloyds Register approvals to perform Professional 5000 has now been certified of the board. Mr Peters has previously The agreement covers all Admiralty Digital
Radio Communication equipment survey as a Bridge Operation Simulator Class A worked as CEO of Telefonica UK and Products specified under ‘Admiralty
and VDR/SVDR Annual Performance with class notation ‘Integrated simulator Deutsche Telekom Ltd. Digital Distributor’ (ADD) status.
Testing. The RINA certification authorises system, NAUT AW (SIM), DYNPOS –
Transas service engineers to perform AUT (SIM), HSC, TUG, ICE, AHTS’ and ChartWorld and SevenCs have
inspections of vessels’ Global Maritime Dynamic Positioning Simulator Class A as moved to new premises in Germany, right
Distress and Safety System (GMDSS) com- per the latest edition of Standard for opposite the BSH (German Hydrographic www.transas.com
munication equipment and annual per- Certification of Maritime Simulators No. Office), at Atlantic House, Zirkusweg 1, www.dnv.com
formance tests of Voyage Data Recorders 2.14 January 2011. 20359 Hamburg. www.rina.org
(VDR/SVDR). www.lr.org
Pole Star has appointed Andrew SRH Marine Electronics has www.srhmar.com
Det Norske Veritas (Norway) Peters as chief executive of the company. signed a distribution agreement with the www.polestarglobal.com
has also issued statements of compliance The appointment follows the retirement of United Kingdom Hydrographic www.chartworld.com
for Transas navigational and DP simula- interim CEO, Colin Hook, who will con- Office (UKHO) for Admiralty
Keep trim
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p31-40:p15-25.qxd 08/02/2013 15:07 Page 5
Digital Ship
Maersk Training implements Kongsberg sims
www.km.kongsberg.com emergency situations prior to a mission. ing director at Maersk Training Brasil. dling, DP courses as well as other types of
This ensures that all possible scenarios can “Our new simulators will be highly maritime courses to meet the needs of the
Maersk Training’s new centre in Rio de be planned for, for every different opera- flexible so our experienced staff will be Brazilian market for all companies in the
Janeiro, Brazil is to implement integrated tion,” said Hans Dürke Bloch Kjaer, manag- able to develop customised anchor han- maritime and offshore maritime industry.”
DP, navigation, and offshore operations
simulators from Kongsberg Maritime.
The delivery to Maersk Training Brazil
Treinamentos Maritimos LTDA is under a
non-exclusive frame agreement signed by
Kongsberg Maritime and Maersk Training
13 months ago, which covers supply of
simulators and on-going support for a 10
year period.
The first multiple integrated simulator
delivery within this frame agreement was
to Maersk Training’s centre in Svendborg
– Maersk Offshore Simulation And
Innovation Centre II - which opened in
November 2012.
The contract for this new delivery to
Brazil was signed August 2012, with an
extension in December 2012.
The Offshore Vessel Simulator at
Maersk Training Brazil will be operational
in the second quarter of 2013, and will be
integrated with a K-Pos Dynamic
Positioning Simulator.
The contract also includes a Long Term
Service Support (LTSSP) agreement ensur-
ing delivery of support and new software
versions for a five year period.
“The maritime industry will benefit from
training on these state-of-the-art Kongsberg
simulators, since offshore crews and spe-
cialists can practice on procedures and The Brazilian centre will see a similar simulator set-up to that at Maersk’s MOSAIC II Training Centre in Svenborg. Photo Credit Maersk
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Danish ECDIS deals for Transas school ships and three hovercrafts.
The school vessels are used to train offi-
cers in navigation, with a crew consisting
www.transas.com ECDIS on five of its vessels. the Swedish Navy fleet. of 10 people. The vessels are 26 metres
Navi-Sailor 4000 Dual ECDIS will again Transas will supply Dual Navi-Sailor long and 6 metres wide.
Transas has agreed a couple of major be installed, this time on five L-Class 4100 ECDIS with Radar overlay, includ- The Hovercrafts are a part of the
deals in Denmark, with the announce- tankers. A ‘Back of the Bridge’ station will ing project management, integrated logis- Armed Forces’ amphibian battalion with a
ment of contracts for the supply of also be added on each of the ships, which tics support and system safety process crew of three. The vessels are 22 metres
dual ECDIS to both Eitzen Chemical A/S will provide access to three fully opera- implementation. long and 11 metres wide and can carry 50
and TORM. tional ECDIS stations. The equipment will be installed on five fully equipped soldiers.
The deal with Eitzen will see Transas The ECDIS ‘Back of the Bridge’ plan-
supply and install the Navi-Sailor 4000 ning station comprises a 24-inch Panel PC
Multifunction Display Dual ECDIS on 28 including Transas Navi-Planner with full
vessels and upgrade the Transas Dual voyage plan functionality along with the
ECDIS on six existing vessels to the latest ECDIS software.
hardware and software standards, over Installation has already been complet-
the next two years. ed on the vessel TORM Louise, and the
The package for each vessel includes companies say that the remaining four
two 26-inch Hatteland monitors, RS6B vessels should be equipped over the next
computers, radar overlay and firewall few months.
enabling a direct connection between the Transas has also upgraded eight other
vessel’s satellite communication equip- ECDIS-equipped TORM vessels with its
ment and the ECDIS. latest hardware and software versions.
After the installations all vessels will In related news, Transas reports that it
operate using the Transas ‘Pay As You has also received an order to supply its
Sail’ chart concept, which will provide Navi-Sailor ECDIS systems to the Swedish
the Eitzen Chemical fleet with a licence Armed Forces.
and access to install, view and pre-plan After an evaluation period, the
using official (S)ENCs without any addi- Swedish Defense Material Administration
tional cost. (FMV) has selected Transas to implement
The company will only pay for the ‘best ECDIS onboard eight Swedish Armed
scale charts’ actually used for navigation Forces vessels.
monitoring. The project is the first in the series of
Eitzen will install dual ECDIS on 28 vessels, and upgrade
TORM meanwhile is to install Transas initiatives to implement ECDIS across
a further six existing installations. Photo: Eitzen
An ECDIS classroom at the Resolve Academy – now part of GET-Net Visitors to the website can access historical data gathered by satellite