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Types of Communication Session 7

Verbal communication involves the exchange of information through spoken or written words, while non-verbal communication conveys information through visual cues like gestures, facial expressions, and body language without words. Both types of communication can effectively convey messages but non-verbal communication is often unconscious and culturally specific, while verbal communication allows for more precise meaning through language.

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117 views

Types of Communication Session 7

Verbal communication involves the exchange of information through spoken or written words, while non-verbal communication conveys information through visual cues like gestures, facial expressions, and body language without words. Both types of communication can effectively convey messages but non-verbal communication is often unconscious and culturally specific, while verbal communication allows for more precise meaning through language.

Uploaded by

supratimlove
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Types of Communication:

Verbal communication is the use of auditory language to exchange information with other
people. It includes sounds, words, or speaking. The tone, volume, and pitch of one's voice can
all contribute to effective verbal communication. 

Definition: (dictation)

When messages or information is exchanged or communicated through words is called verbal


communication. Verbal communication may be two types: written and oral communication.
Verbal communication takes place through face-to-face conversations, group discussions,
counselling, interview, radio, television, calls, memos, letters, reports, notes, email etc. some
definitions of verbal communications are as follows:

Non-verbal communication is communication between people through non-verbal or visual


cues. This includes gestures, facial expressions, body movement, timing, touch, and anything
else that communicates without speaking.

Definition: (dictation)

When messages or information is exchanged or communicated without using any spoken or


written word is known as nonverbal communication. Non-verbal communication (NVC) is
usually understood as the process of communication through sending and receiving wordless
messages.

 Non-verbal communication is a powerful arsenal in the face-to-face communication


encounters, expressed consciously in the presence of others and perceived either
consciously or unconsciously.

 Much of non-verbal communication is unintentional people are not even aware that
they are sending messages.

 Non-verbal communication takes place though gestures, facial expressions, eye


contact, physical proximity, touching etc.

What is verbal communication and non-verbal communication?

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MEANING OF VERBAL COMMUNICATION

When messages or information is exchanged or communicated through words is


called verbal communication. Verbal communication may be two types: written and
oral communication. Verbal communication takes place through face-to-face
conversations, group discussions, counseling, interview, radio, television, calls,
memos, letters, reports, notes, email etc. some definitions of verbal communications
are as follows:

According to Bovee and others: Verbal communication is the expression of


information through language which is composed of words and grammar.”

According to Penrose and others, “Verbal communication consists of sharing thoughts


thought the meaning of words.”

So, verbal communication is the process of exchanged of information or message


between two or more persons through written or oral words.

MEANING OF NON-VERBAL COMMUNICATION

When messages or information is exchanged or communicated without using any


spoken or written word is known as nonverbal communication. Non-verbal
communication (NVC) is usually understood as the process of communication
through sending and receiving wordless messages.
Non-verbal communication is a powerful arsenal in the face-to-face communication
encounters, expressed consciously in the presence of others and perceived either
consciously or unconsciously. Much of non-verbal communication is unintentional
people are not even aware that they are sending messages. Non-verbal communication
takes place though gestures, facial expressions, eye contact, physical proximity,
touching etc. some important definitions of non-verbal communication are as follows:

According to L. C. Bove and others, “Non-verbal communication is communication


that takes place through non-verbal cues: through such form of non-verbal
communication as gesture, eye contact, facial expression, clothing and space; and
through the non-verbal vocal communication known as Para-language.”

According to Lesikar and Pettit, “Nonverbal communication means all


communication that occurs without words (body movements, space, time, touch,
voice patterns, color, layout, design of surroundings.)”

According to Himstreet and Baty, “Non-verbal communication includes any


communication occurring without the use of words.”

So, non-verbal communication is the exchanged of information or message between


two or more persons through gestures, facial expressions eye contact, proximity,
touching etc. and without using any spoken or written word.

CHARACTERISTICS OF NON-VERBAL COMMUNICATION

Non-verbal communication is any information that is communicated without using


words. The important characteristics of non-verbal communication are as follows:

 No use of words: Non-verbal communication is a communication without


words or language like oral or written communication. It uses gestures, facial
expressions, eye contact, physical proximity, touching etc. for communicating
with others.
 Culturally determined: Non-verbal communication is learnt in childhood,
passed on to you by your parents and others with whom you associate.
Through this process of growing up in a particular society, you adopt the taints
and mannerisms of your cultural group.

 Different meaning: Non-verbal symbols can many meanings. Cross-culture


aspects give various meanings to same expression in respect of non-verbal
communication.

 Vague and imprecise: Non-verbal communication is quite vague and


imprecise. Since in this communication there is no use of words or language
which expresses clear meaning to the receiver.

 May conflict with verbal message: Non-verbal communication is so deeply


rooted, so unconscious, that you can express a verbal message and then
directly contradict it with a nonverbal message.

 Largely unconscious: Non-verbal communication is unconscious in the sense


that it is usually not planned nor rehearsed. It comes almost instantaneously.

 Shows feelings and attitudes: Facial expressions, gestures, body movements,


the way you use your eyes – all communicate your feelings and emotions to
others.

 Informality: Non verbal communication does not follow any rules, formality
or structure like other communication. Most of the cases people unconsciously
and habitually engaged in non-verbal communication by moving the various
parts of the body.

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