\

Service
Maintenance
Manual

VENTURIS 486
PC

EK-A0813-SV. B01

Copyright Digital Equipment Corporation

All rights reserved
V February 1996
E
N
T February 1996
U
The information in this document is subject to change without notice and should not be construed as a
R commitment by Digital Equipment Corporation.
Digital Equipment Corporation assumes no responsibility for any errors that might appear in this
S document.
The software, if any, described in this document is furnished under a license and may be used or copied
only in accordance with the terms of such license. No responsibility is assumed for the use or reliability of
4 software or equipment that is not supplied by Digital Equipment Corporation or its affiliated companies.
8 Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set
6 forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS
252.227-7013.

Copyright Digital Equipment Corporation

All Rights Reserved

The following are trademarks of Digital Equipment Corporation:

VENTURIS and the Digital logo.

The following are third party trademarks:

MS-DOS and Windows and Windows NT and Windows NT Server are trademarks of Microsoft Corp.
Novell and Netware are trademarks of Novell, Inc.
SCO and Open Desktop are trademarks of The Santa Cruz Operation, Inc.
UNIX is a registered trademark of UNIX System Laboratories, Inc.
All other trademarks and registered trademarks are the property of their respective holders.

Created by:

MCS Logistics Engineering - Nijmegen

Printed in Ireland
Digital VENTURIS 486 PC Table of Figures

Table of Contents
REVISION HISTORY ................................................................................................................................9

PREFACE ..................................................................................................................................................11

CHAPTER 1 PRODUCT DESCRIPTION............................................................................................13

PRODUCT INTRODUCTION .............................................................................................................................13
PRODUCT MODELS INFORMATION ................................................................................................................14
VENTURIS 486 Slimline Models...........................................................................................................14
VENTURIS 486 Full Profile Models......................................................................................................15
CHAPTER 2 SYSTEM UTILITIES & CONFIGURATION...............................................................17
SYSTEM UTILITIES ........................................................................................................................................17
PHLASH.EXE ........................................................................................................................................18
Creating a Crisis Recovery Diskette .......................................................................................................18
Using the Crisis Recovery Diskette.........................................................................................................19
Upgrading the Computer BIOS...............................................................................................................19
EPP3SMC.EXE ......................................................................................................................................21
VIDEO DRIVERS & UTILITIES........................................................................................................................21
Setting High Resolution Mode for the Monitor Display .........................................................................21
SMODE.EXE..........................................................................................................................................21
SMTR.EXE.............................................................................................................................................22
DOS Video Drivers.................................................................................................................................22
Windows 3.x Drivers ..............................................................................................................................24
BIOS SETUP UTILITY ...................................................................................................................................24
Running the BIOS Setup Utility .............................................................................................................24
Helpful Hints...........................................................................................................................................25
BIOS SETUP UTILITY OPTIONS.....................................................................................................................26
Main Menu Options ................................................................................................................................26
Main Menu Options, Addendum for Version 2 Main Logic Board ........................................................26
Boot Options ...........................................................................................................................................27
Fixed Disk Setup Options .......................................................................................................................27
Keyboard Features ..................................................................................................................................28
Memory and Cache Options ...................................................................................................................28
Advanced Chip Set Control ....................................................................................................................30
Advanced Chip Set Control, Addendum for Version 2 Main Logic Board.............................................31
Integrated Peripherals..............................................................................................................................31
Large Disk Access Mode ........................................................................................................................32
Power Options.........................................................................................................................................32
Security Options .....................................................................................................................................34
Security Options, Addendum for Version 2 Main Logic Board..............................................................34

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V Table ofC ontents D igitalV EN TURIS 486 PC
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CHAPTER 3 SERVICE PROCEDURES.............................................................................................. 35
T
U SAFETY REQUIREMENTS .............................................................................................................................. 35
RECOMMENDED TOOLS................................................................................................................................ 36
R Other Materials Needed.......................................................................................................................... 36
Special Tools Required........................................................................................................................... 36
S Remedial Diagnostic Test Software ....................................................................................................... 36
Recommended Virus Detection and Cleanup Software.......................................................................... 36
ECO/FCO INFORMATION ............................................................................................................................ 37
4 BIOS Version Information ..................................................................................................................... 37
8 UNLOCKING AND REMOVING COVER ........................................................................................................... 38
6 COMPUTER COMPONENTS............................................................................................................................ 40
VENTURIS 486 Slimline Models.......................................................................................................... 40
VENTURIS 486 Full Profile Models...................................................................................................... 41
EXPANSION SLOTS ....................................................................................................................................... 42
VENTURIS 486 Slim Line Models Expansion Slots ............................................................................. 42
VENTURIS 486 Full Profile Models Expansion Slots ........................................................................... 44
MAIN LOGIC BOARD JUMPERS ..................................................................................................................... 46
VENTURIS 486 version 1.0 Main Logic Board Jumper Settings .......................................................... 46
VENTURIS 486 version 1.0 Main Logic Board Jumper Locations ....................................................... 48
VENTURIS 486 version 2.0 Main Logic Board Jumper Settings .......................................................... 49
VENTURIS 486 version 2.0 Main Logic Board Jumper Locations ....................................................... 50
COMPUTER MEMORY CONFIGURATIONS...................................................................................................... 51
VENTURIS 486 Memory Configurations.............................................................................................. 51
VENTURIS 486 version 1.0 SIMM Socket Locations........................................................................... 52
VENTURIS 486 version 2.0 SIMM Socket Locations........................................................................... 52
PART REMOVAL AND REPLACEMENT ........................................................................................................... 54
Opening the VENTURIS 486 Slimline Device Bay & Power Supply Subassembly.............................. 54
Opening the VENTURIS 486 Full-Profile Device Bay & Power Supply Subassembly.......................... 55
Removing the 3½-Inch Diskette Drive (All Models).............................................................................. 56
Removing the VENTURIS 486 Main Logic Board................................................................................ 58
Removing the VENTURIS 486 Slimline Power Supply......................................................................... 59
Removing the VENTURIS 486 Riser Card & Bracket........................................................................... 61
INSTALLATION PROCEDURES........................................................................................................................ 62
Installing External Cache Memory on VENTURIS 486 v1.0 board....................................................... 62
Installing External Cache Memory on VENTURIS 486 v2.0 board....................................................... 64
Installing a Higher Performance CPU .................................................................................................... 66
Installing Video Memory on the VENTURIS 486 Full Profile models................................................... 68
REPLACEMENT PROCEDURES ....................................................................................................................... 69
Replacing the Computer Battery on the VENTURIS 486 models.......................................................... 69
CONNECTING DISKETTE AND IDE DEVICES ................................................................................................. 71
Diskette Data Cable Connections ........................................................................................................... 72
IDE Data Cable Connections.................................................................................................................. 74
CHAPTER 4 TROUBLESHOOTING .................................................................................................. 77
INITIAL TROUBLESHOOTING ......................................................................................................................... 77
BEEP CODES ................................................................................................................................................ 78
POST AND BOOT MESSAGES ....................................................................................................................... 78
COMPUTER TROUBLESHOOTING................................................................................................................... 82
DISK DRIVE TROUBLESHOOTING.................................................................................................................. 85

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Digital VENTURIS 486 PC Table of Figures
MONITOR TROUBLESHOOTING......................................................................................................................86
QAPlus/FE Error Messages.....................................................................................................................87

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V Table ofC ontents D igitalV EN TURIS 486 PC
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CHAPTER 5 DEVICE MAPPING .......................................................................................................... 89
T
U Memory Map.......................................................................................................................................... 89
I/O Address Map .................................................................................................................................... 90
R Computer Interrupt Levels...................................................................................................................... 91
DMA Channel Assignment .................................................................................................................... 91
S PCI Configure Space Address Map........................................................................................................ 91
CHAPTER 6 PASS / FAIL CRITERIA ................................................................................................ 93
4
8 APPENDIX A SERVICE NOTES ......................................................................................................... 95
6 SERVICE NOTE 1 .......................................................................................................................................... 95
APPENDIX B USEFUL INFORMATION............................................................................................ 97
RELATED DOCUMENTATION ........................................................................................................................ 97
ON-LINE BULLETIN BOARDS........................................................................................................................ 97
DOCUMENT FEEDBACK ...................................................................................................................... 99

PERSONAL NOTES............................................................................................................................... 101

READERS COMMENTS ................................................................................................................................ 105

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Digital VENTURIS 486 PC Table of Contents

Table of Figures
Figure 3 - 1 Unlocking the Cover ...............................................................................................................38
Figure 3 - 2 Releasing the Cover.................................................................................................................38
Figure 3 - 3 Removing the Cover................................................................................................................39
Figure 3 - 4 VENTURIS 486 Slim Line Models.........................................................................................40
Figure 3 - 5 VENTURIS 486 Full Profile Models.......................................................................................41
Figure 3 - 6 VENTURIS 486 Slimline Models Expansion Slots.................................................................43
Figure 3 - 7 VENTURIS 486 Full Profile Models Expansion Slots............................................................45
Figure 3 - 8 VENTURIS 486 version 1.0 Main Logic Board Jumpers Locations.......................................48
Figure 3 - 9 VENTURIS 486 version 2.0 Main Logic Board Jumpers Locations.......................................50
Figure 3 - 10 VENTURIS 486 Version 1.0 board SIMM Socket Locations ...............................................52
Figure 3 - 11 VENTURIS 486 version 2.0 board SIMM Socket Locations................................................53
Figure 3 - 12 Release Front Locking Mechanism .......................................................................................54
Figure 3 - 13 Lock in Place.........................................................................................................................54
Figure 3 - 14 Opening the VENTURIS 486 Full-Profile Device Bay & Power Supply Subassembly.........55
Figure 3 - 15 Removing the 3½-inch Diskette Drive on the VENTURIS 486 Slim Line models ...............56
Figure 3 - 16 Removing the 3½-inch Diskette Drive on the VENTURIS 486 Full-Profile models...............1
Figure 3 - 17 Removing the VENTURIS 486 Main Logic Board...............................................................58
Figure 3 - 18 Removing the on Power Supply on the VENTURIS 486 Slimline models............................59
Figure 3 - 19 Removing the Power Supply on the VENTURIS 486 Full-Profile models..........................60
Figure 3 - 20 Removing the Riser Card & Bracket the VENTURIS 486 Slimline models .........................61
Figure 3 - 21 Removing the Riser Card & Bracket on the VENTURIS 486 Full-Profile models...............61
Figure 3 - 22 Installing External Cache Memory on VENTURIS 486 version 1.0 board ...........................63
Figure 3 - 23 Installing External Cache Memory on the VENTURIS 486 version 2.0 board......................65
Figure 3 - 24 Installing a Higher Performance CPU on the VENTURIS 486 models.................................67
Figure 3 - 25 Installing Video Memory on the VENTURIS 486 Full Profile models..................................68
Figure 3 - 26 Replacing the Computer Battery on the VENTURIS 486 models.........................................70
Figure 3 - 27 Diskette Data Cable Connections ..........................................................................................73
Figure 3 - 28 IDE Data Cable Connections.................................................................................................75

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Digital VENTURIS 486 PC Revision History

Revision History

Revision 0.0 This was the original release of the Service Maintenance Manual describing the
VENTURIS 486 and VENTURIS Pentium series computers in its original
configuration.
Revision A01 This revision of the Service Maintenance Manual incorporates technical information
on two different main logic boards. VENTURIS 400 and FP400 computers presently
being manufactured are supplied with a different main logic board than with the
original VENTURIS 400 and FP400 computers.

NOTE 1: The terms "version 1.0 board" or "v. 1.0 board" are used throughout this
Service Maintenance Manual to refer to the main logic board originally supplied with
the VENTURIS 400 and FP400 computers. The terms "version 2.0 board" or "v. 2.0
board" are used to refer to the main logic board presently being supplied with
VENTURIS 400 and FP400 computers.

NOTE 2: The original Service Maintenance Manual was split into two Service
Maintenance Manuals for the VENTURIS 486 PC family (EK-A0813-SV.A01) and
VENTURIS PENTIUM PC family (EK-A0814-SV.A01).
Revision B01 This revision of the Quick Reference Guide incorporates updated configuration for
the VENTURIS 486.

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Digital VENTURIS 486 PC Preface

Preface

The Digital VENTURIS 486 PC Family Service Maintenance Manual is a troubleshooting guide that can
be used for reference when servicing the VENTURIS 486 line of PC’s.
Digital Equipment Corporation reserves the right to make changes to the Digital VENTURIS 486 series
without notice. Accordingly, the diagrams and procedures in this document may not apply to the
computer(s) to be serviced since many of the diagnostic tests are designed to test more than one product.

CAUTION
Digital recommends that only A+ certified engineers attempt to repair this equipment.
All troubleshooting and repair procedures are detailed to support subassembly/module
level exchange. Because of the complexity of the indivual boards and subassemblies, no
one should attempt to make repairs at component level or to make modifications to any
printed wiring board. Improper repairs can create a safety hazard. Any indications of
component replacement or printed wiring board modifications may void warranty or
exchange allowances.

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Digital VENTURIS 486 PC Product Description

Chapter 1 Product Description

Product Introduction
VENTURIS 486 computers are high-performance personal computers equipped with the latest in
computing technology. They can be used as stand-alone computers, as clients, or as servers in a network
environment. These computers are the most value packed low-profile desktop computers in their class.

The version 1.0 VENTURIS 486 computer’s main logic board incorporate the following state-of-the-art
technology:
♦ Advanced Microprocessor
486 @ 33 MHz SX, 50 MHz SX2, 66 MHz DX2, 100 MHz DX4.
♦ Plug and Play
Optional Plug and Play compatible expansion boards are automatically configured for easy
installation.
♦ Advanced Power Management
Reduces the computer’s energy consumption and operating costs.
♦ Onboard Video
S3 Trio 32 (86C732-P) technology to take full advantage of the computer’s CPU and power
management features.

The version 2.0 main logic board adds or modifies the following features:
♦ External Cache
Sockets for installing up to 256 KB external cache upgrades.
♦ Voltage Regulation
3 V dc voltage regulator integrated on the main logic board.
♦ BIOS and BIOS Setup Utility
Phoenix™ 4.04 BIOS includes new "quiet boot" and custom sign-on banner options.
♦ Main Logic Board Jumpers
New jumper locations and additional jumpers supporting new features.
♦ Main Logic Board Connectors
Locations of the main logic board keyboard and mouse connectors have changed.
♦ Device Mapping
Memory, I/O, and computer interrupt mapping have changed.

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V ProductD escription D igitalV EN TURIS 486 PC
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T Product Models Information
U
EC = English, French, German, Italian and Spanish.
R ED = Danish, Dutch, English, Finnish, French (France excluded), Norwegian and Swedish.

S
VENTURIS 486 Slimline Models
4
8 Product Model FDD HDD Memory Cache Options
6 VENTURIS 433 FR-851EC-AD 1.44MB - 4MB None
FR-851E*-WB 1.44MB 270MB 4MB None
FR-851E*-WC 1.44MB 540MB 8MB None
FR-851E*-01 1.44MB 270MB 4MB None DE205-AB Ethernet
Card

VENTURIS 450 FR-852EC-AD 1.44MB - 4MB None

FR-852E*-WB 1.44MB 270MB 4MB None
FR-852E*-WC 1.44MB 540MB 8MB None

VENTURIS 466 FR-854EC-AD 1.44MB - 4MB None

FR-854E*-WB 1.44MB 270MB 4MB None
FR-854E*-WC 1.44MB 540MB 8MB None
FR-854E*-WD 1.44MB 420MB 8MB None
FR-854E*-WE 1.44MB 840MB 8MB None
FR-854E*-WG 1.44MB 420MB 8MB None Quad Speed CD-ROM
FR-854WW-CD 1.44MB 420MB 8MB None Quad Speed CD-ROM
FR-854WW-CE 1.44MB 840MB 8MB None Quad Speed CD-ROM
FR-854WW-CF 1.44MB 420MB 4MB None
FR-854E*-13 None 270MB 4MB None DE203-AB Ethernet
Card
FR-854E*-14 None 270MB 4MB None DE204-AB Ethernet
Card
FR-854E*-15 None 270MB 4MB None DE205-AB Ethernet
Card

VENTURIS FR-855EC-AD 1.44MB - 4MB None

4100
FR-855E*-WB 1.44MB 270MB 4MB None
FR-855E*-WC 1.44MB 540MB 8MB None
FR-855E*-WD 1.44MB 420MB 8MB None
FR-855E*-WE 1.44MB 840MB 8MB None
FR-855E*-CD 1.44MB 420MB 8MB None Quad Speed CD-ROM
FR-855WW-CD 1.44MB 420MB 8MB None Quad Speed CD-ROM
FR-855WW-CE 1.44MB 840MB 8MB None Quad Speed CD-ROM
FR-855WW-CF 1.44MB 420MB 4MB None

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Digital VENTURIS 486 PC Product Description

VENTURIS 486 Full Profile Models

Product Model FDD HDD Memory Cache Options

VENTURIS FR-861EC-AD 1.44MB - 4MB None
FP450
FR-861E*-WB 1.44MB 270MB 4MB None
FR-861E*-WC 1.44MB 540MB 8MB None

VENTURIS FR-862EC-AD 1.44MB - 4MB None

FP466
FR-862E*-WB 1.44MB 270MB 4MB None
FR-862E*-WC 1.44MB 540MB 8MB None
FR-862E*-WD 1.44MB 420MB 8MB None
FR-862E*-WE 1.44MB 840MB 8MB None
FR-862WW-CD 1.44MB 420MB 8MB None
FR-862WW-CE 1.44MB 840MB 8MB None
FR-862WW-CF 1.44MB 420MB 4MB None

VENTURIS FR-863EC-AD 1.44MB - 4MB None

FP4100
FR-863E*-WB 1.44MB 270MB 4MB None
FR-863E*-WC 1.44MB 540MB 8MB None
FR-863E*-WD 1.44MB 540MB 8MB None
FR-863E*-WE 1.44MB 840MB 8MB None
FR-863E*-WG 1.44MB 420MB 8MB None Quad Speed CD-ROM

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Digital VENTURIS 486 PC Utilities & Configuration

Chapter 2 System Utilities &

Configuration

System Utilities
This chapter describes how to use the utilities and video drivers supplied with the VENTURIS 486
computer. In most cases, these utilities and drivers have been factory installed as image files on the hard
disk drive. However, before attempting to use any of the utilities or install any of the video drivers, copy
all image files onto diskettes using the Create Installation Diskettes tool in Getting Started. Afterwards,
use these diskettes to run any of the utility programs and/or to install drivers.
When utilities and video driver diskettes have been purchased, refer to the supplied MS-DOS/Windows
documentation for information on creating back-up diskettes.
System utilities consist of:

♦ PHLASH.EXE − enables to upgrade or restore the computer’s BIOS via Flash ROM.
♦ EPP3SMC.EXE − enables to configure the computer for EPP operation.
♦ Logitech mouse drivers − enable the computer to operate using a Logitech mouse.
♦ VGA utilities and DOS video drivers consisting of:
◊ SMTR.EXE − enables to select the monitor type that matches the monitor’s available resolution
and refresh rates.
◊ SMODE.EXE − enables to emulate or display non-standard VGA modes.
◊ DOS and CAD application video drivers− provides installation instructions and, where
applicable, the usage and performance tips for several S3 Trio 32 (86C732-P) video drivers.
◊ README.TXT - contains information on the display drivers and instructions for configuring
the computer to operate with a high resolution monitor. Additional product information not
available at the time of manual printing might also be available.
◊ Windows 3.x video drivers: - these files consist of S3 Trio 32 (86C732-P) video drivers.

When unfamiliar with utility programs and video drivers and their uses, carefully read and understand this
chapter before attempting to use any of the utilities or installing video drivers.

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V Utilities & C onfiguration D igitalV EN TURIS 486 PC
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T PHLASH.EXE
U All VENTURIS 486 computers have BIOS software in a read-only, non-volatile memory (ROM) chip. The
R BIOS initializes hardware and boots the operating system when the computer is switched on. The BIOS
also provides access to other devices such as keyboard and disk drives.
The computer comes equipped with flash memory. This means the computer’s BIOS can be restored
S simply by running the PHLASH.EXE utility contained on the supplied System Utilities diskette. The
computer’s BIOS can also be upgraded to future releases by running PHLASH.EXE along with any flash
4 BIOS update diskette if necessary.
8
6 CAUTION
When not familiar with utility programs and their uses, carefully read and understand
all of the listed topics before attempting to use PHLASH.EXE.

Have the following items available:

♦ Blank 3½-inch 1.44 MB formatted diskette

♦ Diskette copy of the system utilities

Creating a Crisis Recovery Diskette

A crisis recovery diskette should always be prepared before attempting to upgrade the BIOS. This diskette
is used to reprogram the BIOS in case the flash process fails. To create a crisis recovery diskette:

1) Turn on the computer and allow the POST to complete. If POST detects an error refer to
“Troubleshooting” and take the appropriate steps to correct the problem. After the problem has been
resolved, restart the computer.
2) Insert the system utilities diskette that was created from Getting Started and make sure the following
files are in the UPGRADE directory:

MINIDOS.SYS
PHLASH.EXE
DEVTBLS.DAT
PHLASH.INI
VENTURIS.ROM
MAKEBOOT.EXE
MAKECRD.EXE

NOTE This diskette also contains multilingual BIOS files that can be used to change the
language type in Setup.

3) Create the same directory on the hard disk drive and then copy the above files to it.
4) Insert a blank formatted diskette into drive A.
5) On drive A, make a directory for the files previously copied.
6) From drive C: type 1%/)'6(. This copies the files to drive A.
7) Remove the crisis recovery diskette from drive A and store it in a safe place.

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Digital VENTURIS 486 PC Utilities & Configuration

Using the Crisis Recovery Diskette

The crisis recovery diskette must be used only if the computer’s BIOS fails or if a BIOS upgrade was
unsuccessful.

♦ POST detects an error after a normal boot cycle or a BIOS upgrade.

♦ The BIOS in the bootblock memory executes.
♦ The computer beeps several times.
♦ The diskette drive begins searching for the crisis recovery diskette.

If the computer’s BIOS fails:

1) Set the recovery jumper (J21 on v1.0 & v 2.0 board) to enabled.
2) Insert the crisis recovery diskette into drive A and power on the computer.
3) After the BIOS is restarted, turn off the power and remove the crisis recovery diskette from drive A.
4) Turn the power back on for normal operation.

Upgrading the Computer BIOS

NOTE If this is the first time using these utility programs and/or video drivers it is
recommended to follow the procedures in the order given.

The following utilities and video drivers enable to upgrade or restore the computer’s BIOS and take full
advantage of its enhanced video features:

1) Turn on or reboot the computer. If POST detects an error, refer to “Troubleshooting” for possible
causes and suggested solutions.
2) If necessary, run PHLASH.EXE to upgrade or restore the computer’s BIOS.
3) Run EPP3SMC.EXE to configure the computer for EPP operation.
4) Run SMTR.EXE to select the monitor type that matches the monitor’s available resolution and
refresh rates.
5) If necessary, run SMODE.EXE to emulate or display a non-standard VGA mode.
6) Install any applicable DOS or CAD application drivers.
7) Install any Windows 3.x video drivers.

Perform the following steps to update the computer’s BIOS in the flash memory:

1) Turn on the computer and allow the POST to complete. If POST detects an error refer to
“Troubleshooting” and take the appropriate steps to correct the problem. After the problem has been
resolved, restart the computer.
2) Create a crisis recovery diskette when not already done so. Refer to “Creating a Crisis Recovery
Diskette”.
3) Insert the system utilities diskette.
4) At the MS-DOS prompt, enter the following commands (press [Enter] after each command):
a:
cd\UPGRADE
PHLASH /e

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V Utilities & C onfiguration D igitalV EN TURIS 486 PC
E A screen appears on the monitor warning that you are about to erase the computer’s BIOS.
N
T
U
R

4
8
6

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Digital VENTURIS 486 PC Utilities & Configuration

5) Press [Enter] to continue. Else, press [Esc] to cancel.

Once [Enter] has been pressed, PHLASH.EXE automatically updates the computer’s BIOS.
After the flashing process completes, the computer automatically reboots itself so changes
immediately take effect.
6) Remove the system utilities diskette.

EPP3SMC.EXE
EPP3SMC.EXE can be executed as an MS-DOS command or added to the CONFIG.SYS file as a device
driver. In either case, use the BIOS Setup utility to set the parallel port to EPP mode.

Video Drivers & Utilities

The following topics describe how to use the video utilities and install video drivers on the computer.

SMODE.EXE
SMTR.EXE
DOS Video Drivers
Windows 3.x Drivers

Setting High Resolution Mode for the Monitor Display

To use the high resolution modes on the computer, perform the following steps:

1) Use the BIOS Setup utility to set correctly the Video System option.
2) Use SMTR.EXE from the VGA Utilities and DOS Video Drivers diskette to set correctly a Monitor
Type.
3) Use Windows Setup to copy the appropriate video driver into Windows.

CAUTION
Do not connect a low resolution monitor to a system that has been configured with
high-resolution video drivers. High resolution drivers can damage a 640 x 480
monitor.

SMODE.EXE
The SMODE utility allows the main logic board’s video circuitry to emulate and display non-standard
VGA modes. With SMODE, software applications written for the following non-VGA modes may be ran:

♦ Monochrome adapter (MDA)

♦ Color graphics adapter (CGA)
♦ Expanded graphics adapter (EGA)
♦ Hercules monochrome graphics adapter (HGC)

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V Utilities & C onfiguration D igitalV EN TURIS 486 PC
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T The following procedure describes how to access SMODE:
U 1) Turn on or reboot the computer and allow POST to complete.
R 2) Insert the VGA Utilities and DOS Video Drivers diskette into drive A.
3) Type %then press [Enter].
S 4) Type '(@98-07 and press [Enter].
5) Run the SMODE.EXE utility following the instructions on the monitor screen.
4
8 If you want to Type SMODE followed by Example
6 Display a non-standard VGA mode <LI\QSHI> VGA 713():+%
Emulate a non-VGA mode Either EGA, CGA, MDA, or 713()1(%
Hercules

NOTE VGA modes and corresponding hexadecimal numbers are listed in the release notes
supplied with the computer. SMODE MDA allows the main logic board’s video
circuitry to emulate a monochrome adapter.

SMTR.EXE
The video controller’s monitor type selection must match the monitor’s available resolution and refresh
rates. These monitor resolution and refresh rates are listed in the monitor’s support documentation and in
the SMTR.EXE utility.

CAUTION
Do not select a monitor type setting that exceeds the monitor’s resolution, refresh rate
(vertical synchronization), and interlace or non-interlace specifications. Refer to the
monitor’s support documentation for performance specifications.

To select the correct monitor type:

1) Turn on or reboot the computer and allow POST to complete.

2) Insert the VGA Utilities and DOS Video Drivers diskette into drive A.
3) Type % then press [Enter].
4) Type '(@98-07 and press [Enter].
5) Type 7186 and press [Enter].
6) Select the correct monitor type following the instructions on the monitor screen.
For example, if you want to run the monitor at a resolution of 1024 × 768, select
\$,^2-.
7) Exit the SMTR.EXE utility following the instructions on the monitor screen.

DOS Video Drivers

These files contain installation instructions and, where applicable, the usage and performance tips for
various DOS and CAD applications.

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Digital VENTURIS 486 PC Utilities & Configuration
Installing DOS or CAD application video drivers differ with each software application. Specific
instructions are located in the README.TXT file and in the appropriate DOS or CAD application
directories and files.

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V Utilities & C onfiguration D igitalV EN TURIS 486 PC
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T Windows 3.x Drivers
U These files contain the available S3 Trio 32 (86C732-P) video drivers for Windows 3.x. Depending on
R how the computer is configured and what software applications are planned to be used, it may be necessay
to install one or more of these drivers to optimize the capabilities of the computer.
Before installing a video device driver, read and understand the information in any associated README
S file.

4 To install a Windows 3.x video driver, perform the following:

8
1) Type '(;-2(3;7 at the '@" prompt, then press [Enter].
6
The following prompt appears: '@;-2(37" .
2) Type 7)894 and press [Enter].
The computer displays the SETUP screen.
3) Select the (MWTPE] option and press [Enter].
4) Toggle through the (MWTPE] option to select the appropriate Windows 3.x driver.
5) Select the desired video resolution then press [Enter].
6) If the appropriate video driver resides on a separate diskette, toggle through the (MWTPE] option to
select 3XLIV(Requires disk provided by hardware manufacturer).
7) Insert the diskette that contains the appropriate video driver and press [Enter].
8) Select the desired video resolution then press [Enter].

NOTE The resolution and refresh rate must be the same as the selection made using the
SMTR.EXE utility. The video setup screen appears again with the S3 driver.

9) Press [Enter] to accept the configuration.

10) The MS-DOS prompt appears when SETUP completes.
11) Type ;-2 and press [Enter] to start Microsoft Windows.

BIOS Setup Utility

The information listed below explains how to configure the computer using the BIOS Setup utility. If the
computer was delivered with factory-installed software, it has already been configured.
When familiar with utility programs and their uses, refer to the material in the options table when updating
the computer. Otherwise, carefully read and understand all the information in this chapter before
attempting to modify the computer’s configuration settings.

Running the BIOS Setup Utility

The BIOS Setup utility enables to select and permanently store information about the computer’s hardware
and software in the battery-backed memory of the CMOS RAM. This information takes effect each time
the computer boots and can be changed each time you run setup.
Use the BIOS Setup utility when experiencing problems with the hard disk or need to reconfigure the
computer. In addition, the BIOS Setup utility might need to be used to modify the configuration after
adding or removing hardware, or changing computer settings.

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Digital VENTURIS 486 PC Utilities & Configuration

To run the BIOS Setup utility:

1) Turn on the computer and allow POST to complete.

2) Make a note of any configuration errors listed, and then press [F2] to display the main menu.
3) Follow the instructions on the monitor screen and any on-line help pop-up screens to configure the
computer.

NOTE 1) The VENTURIS 486 computer is currently equipped with a new main logic
board that contains a Phoenix 4.04 BIOS.
2) Additional/modified BIOS Setup utility options are displayed in bold italics for
the Version 2.0 Main Logic Board.
3) BIOS Setup Menu Fields and Settings often change with new BIOS version
releases. Always use on-screen information for the latest BIOS Setup
functionality.

Helpful Hints
♦ Several keyboard function keys and numeric keypad keys are assigned to help select menus and
options, change option values, and display help information. These keys are displayed at the bottom
of the main menu and from the General Help pop-up screen.
♦ Item-specific help is available anytime during the setup process and appears at the right of the setup
screen each time an option is highlighted. This on-line help provides information about a highlighted
option.
♦ Select "Save Changes & Exit" to save all Setup values.
♦ Select "Discard Changes & Exit" to exit Setup without recording any changes.
♦ Select "Get Default Values" to set all Setup options to their default values.
♦ Select "Load Previous Changes" to restore all CMOS values from the last session.
♦ Select "Save Changes" to save all selections without exiting Setup.
♦ Press [Esc] to exit the Setup utility.

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V Utilities & C onfiguration D igitalV EN TURIS 486 PC
E
N
T BIOS Setup Utility Options
U
R
Main Menu Options
S
Menu Field Settings Comments
4 System time Current time Displays the current time.
8 System date Current date Displays the current date.
6 Language English The system utilities diskette contains all the languages listed as
Español possible settings. Use the PHLASH.EXE program and the desired
Français language BIOS file to load a different language. The BIOS Setup
Deutsch utility choices are English and one other language. For example,
Italiano English and French, English and German, depending on the language
kit that has been ordered.
Diskette A / 1.44 MB, 3½ Sets the size and density of diskette drives.
Diskette B 2.88 MB, 3½
Not Installed
360 KB, 5¼
1.2 MB, 5¼
720 KB, 3½
Video system EGA / VGA Sets the video controller type.
CGA 80x25
Monochrome
System Not user Displays the amount of base (conventional) memory each time the
memory selectable computer boots.
Extended Not user Displays the amount of extended memory each time the computer
memory selectable boots.

Main Menu Options, Addendum for Version 2 Main Logic Board

Menu Field Settings Comments

Extended Compatibility Selects the BIOS report mechanism for memory amount.
memory Select Compatibility when using a conventional operating system.
report
Non- Select Non-Compatibility for extended memory above 64 MB under
compatibility Windows NT v3.1.
Quiet boot Enabled Enabled inhibits the display of POST messages and instead, displays
the Digital logo.

Disabled Disabled allows the display of POST messages when booting.

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Boot Options

Menu Fields Settings Comments

Boot sequence A: then C: Each time the computer boots, it will load the operating system from
C: then A: the sequence selected.
C: only
SETUP Enabled Enables or disables the <F2> setup prompt each time the computer
prompt Disabled boots.
POST errors Enabled Enabling this options causes the computer to pause and display a
setup entry or resume the boot prompt if an error occurs at boot.
Disabled Disabling this option causes the computer to always attempt to boot
regardless of a setup entry or error.
Floppy check Enabled Enabling this option causes the computer to verify the diskette type
each time the computer boots.
Disabled Disabling this option speeds up the boot process.
Summary Enabled Enabling this option causes the computer to display configuration
screen Disabled parameters (in the form of a summary screen) during boot.

Fixed Disk Setup Options

IDE Adapter 0/1 Master/Slave
Menu Fields Settings Comments
Autotype fixed Press [Enter] to detect and fill in the installed hard disk drive
disk parameters in the remaining fields.
Type None to 39 Selecting None to 39 automatically fills in the remaining fields in this
menu.
User Selecting User prompts to fill in the remaining fields with the
installed hard disk drive’s parameters.
Cylinders 0 to 4095 Displays the number of cylinders.
Heads 1 to 64 Displays the number of heads.
Sectors/track 0 to 63 Displays the number of sectors/tracks.
Landing zone 0 to 4095 Displays the number of cylinders specified as the landing zone for
read/write heads.
Write 0 to 4095 Displays the number of cylinders that have their write timing
precomp None changed.
Multi-sector 2 blocks Determines the number of sectors per block for multiple sector
transfers 4 blocks transfers.
8 blocks
16 blocks Auto refers to the size the disk returns when queried.
Auto
LBA control Disabled Enables or disables the LBA hard disk drive addressing option.
mode Enabled
32 bit I/O Disabled Enables or disables the 32-bit hard disk drive data transfer option.
Enabled

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E
N
T Fixed Disk Setup Options (continued)
U
Menu Fields Settings Comments
R
Transfer Fast PIO3 Selects the method of data transfer to and from the hard disk drive
mode Standard Autotype the hard disk drive to select the optimum transfer mode.
S Fast PIO1
Fast PIO2
4 Drive read Enabled This option enables or disables the drive read ahead option.
8 ahead Disabled
6
Keyboard Features

Menu Fields Settings Comments

Numlock Auto Turns Numlock on or off each time the computer boots.
On
Off
Key click Disabled Enables or disables the audible key click feature.
Enabled
Keyboard 2/sec Sets the number of times a second to repeat a keystroke while holding
auto-repeat 6/sec the key down.
rate 10/sec
13.3/sec
18.5/sec
21.8/sec
26.7/sec
30/sec
Keyboard 1/4 sec Sets the delay time after a key is held down before it begins to repeat
auto-repeat 1/2 sec a keystroke.
delay 3/4 sec
1 sec

Memory and Cache Options

Menu Fields Settings Comments

Internal cache Enabled Enables or disables the computer’s internal cache.
Disabled
External Enabled Enables or disables the computer’s external cache.
cache Disabled
System BIOS Enabled Enables or disables the computer’s BIOS shadowing option.
shadow Disabled
Cache System Enabled Enables or disables the computer’s BIOS caching option.
BIOS Disabled

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Video BIOS Enabled Enables or disables the computer’s video BIOS shadowing option.
shadow Disabled

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V Utilities & C onfiguration D igitalV EN TURIS 486 PC
E
N
T Memory and Cache Options (continued)
U
Menu Fields Settings Comments
R
Cache Video Enabled Enables or disables the computer’s video BIOS caching option.
BIOS Disabled
S Shadow Enabled Allows to enable or disable shadowing of individual segments of
Option Disabled ROM to increase computer performance.
4 ROM’s:
8 C800h-
CFFFh
6 D000h-
D7FFh
D800h-
DFFFh
AT bus space Disabled Memory hole not available upper memory is contiguous.

F80000h, Sets the memory hole at address F80000 with 0.5 MB memory
.5MB available.

Sets the memory hole at address F00000 with 1 MB memory

F00000h, 1MB available.

E00000h, Sets the memory hole at address E00000 with 1 or 2 MB memory

1/2MB available.

C00000h, 4MB Sets the memory hole at address C00000 with 4 MB memory
available.

Advanced Chip Set Control

Menu Fields Settings Comments

VGA feature Enabled Use with VGA and non-VGA add-in cards to inform card not to claim
connector VGA palette writes.
Disabled Use to inform VGA add-in cards to claim VGA palette writes.
Monitor type Auto Select color or monochrome if auto fails to detect the monitor type
Color connected to the computer.
Monochrome

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Advanced Chip Set Control, Addendum for Version 2 Main Logic Board

Menu Fields Settings Comments

VGA palette Enabled This option controls how VGA devices handle accesses to their palette
snoop Disabled areas. Enabling this option causes special palette behavior (a device
must not respond to normal accesses). Disabling this option causes a
device to treat palette accesses like any other device access.
Enable VGA Palette Snoop when a second video adapter is connected
to the feature connector of the installed VGA adapter for multi-media
devices.
Onboard VGA Enabled Select Enabled if the application requires VGA IRQ.
IRQ Disabled

Integrated Peripherals

Menu Fields Settings Comments

Mouse port Disabled Enables or disables the mouse port.
Enabled
Parallel port Auto Enables or disables the onboard port at the specified address.
Disabled
378, IRQ 7
3BC, IRQ 7
278, IRQ 5
Parallel port Compatible Compatible mode - standard printer connection.
mode mode

Bi-directional Bi-directional mode - PS/2 compatible mode and able to receive data.
mode

ECP mode Extended character port mode.

EPP V1.7 Extended parallel port mode.

EPP V1.9
Serial port 1 Auto Enables or disables onboard serial port 1 at the specified address.
Disabled
3F8, IRQ 4
2F8, IRQ 3
3E8, IRQ 4
2E8, IRQ 3
Serial port 2 Auto Enables or disables onboard serial port 2 at the specified address.
Disabled
3F8, IRQ 4
2F8, IRQ 3
3E8, IRQ 4
2E8, IRQ 3

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V Utilities & C onfiguration D igitalV EN TURIS 486 PC
E Integrated Peripherals (continued)
N
T Menu Fields Settings Comments
U Diskette Enabled Enables or disables the onboard diskette controller.
R controller Disabled
Exchange Disabled Enables to logically exchange physical diskette drive designations.
diskette drives Enabled
S
Diskette write Disabled Enables or disables the selected diskette drive’s write protect option.
protection Enabled
4 IDE adapter 1 Enabled Enables or disables the onboard IDE controller.
8 Disabled
6
Large Disk Access Mode

Menu Fields Settings Comments

Large disk DOS Select DOS when MS-DOS has been installed. Select Other another
access mode Other operating system has been installed.

Power Options

Menu Fields Settings Comments

Power Enabled Enables or disables the computer’s power management options.
management Disabled
Monitor Disabled Allows to disable the monitor suspend feature, or after a set period of
suspend timer 1 min.,5 min. keyboard, mouse, or keyboard controller inactivity, allows to place the
10 min.,20 monitor in a suspend state (minimum power saving state).
min.
30 min.
Monitor off Disabled Allows to disable the monitor off feature, or after a set period of
timer 1 min.,5 min. keyboard or mouse inactivity, allows to place the monitor in an off
10 min.,20 state (one-half power saving state).
min.
30 min.
Hard disk Enabled Allows to disable or enable the hard disk suspend timer feature or
suspend timer Disabled after a set period of disk drive inactivity (approximately 21 minutes),
allows the hard disk drive to spin down its motor to save power.
System Disabled Allows to disable the system suspend feature, or after a set period of
suspend timer 30 min. computer inactivity, allows to place the computer in a suspend state
1 hour (maximum power saving state).
1.5 hours
2 hours
3 hours
6 hours
12 hours

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Quick suspend Enabled Enabling this option allows to put the computer in suspend mode by
Disabled pressing [Ctrl] + [Alt] + [Esc].

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E
N
T Security Options
U
Menu Fields Settings Comments
R
Supervisor Enabled Tells whether or not the supervisor’s password is enabled or disabled.
password is Disabled
S User password Enabled Tells whether or not the user’s password is enabled or disabled.
is Disabled
4 Set supervisor Press [Enter] Enables to set a supervisor password.
8 password
Set user Press [Enter] Enables to set a user password.
6 password
Password on Enabled Enables or disables the enter password on boot option.
boot Disabled
Diskette access Supervisor Enables to control who has access to diskette drives.
User
Fixed disk Normal Enables to write protect the boot sector on the hard disk drive.
boot sector Write protect
Network Enabled Enabling this option keeps the computer from being accessed during
server Disabled network operation.
System Disabled Enables or disables the system backup reminder message.
backup Daily
reminder Weekly
Monthly
Virus check Disabled Enables or disables the virus check reminder message.
reminder Daily
Weekly
Monthly

Security Options, Addendum for Version 2 Main Logic Board

Menu Fields Settings Comments

Custom sign Not user Tells if the custom sign on banner is enabled or disabled.
on banner is selectable
Custom sign Press [Enter] Press [Enter] to enter a custom sign on banner that displays during
on banner POST.
For example, you might enter “Welcome to John’s machine”. Up to
two lines of text may be entered; the maximum number of characters
is 50 per line.

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Chapter 3 Service Procedures

Safety Requirements
WARNING
Static electricity collects on non-conductors such as paper, cloth, or plastic. A static
discharge can be damaging even though you often cannot see or feel it.

The following safety precautions must be observed to insure product and personal safety and prevent
damage to circuit boards and/or components:

♦ Always wear an ESD wrist strap when handling ESD sensitive material and be sure it is properly
connected.
♦ Keep circuit boards and components away from non-conductors.
♦ Keep clothing away from circuit boards and components.
♦ Keep circuit boards in anti-static bags.
♦ Be cautious when AC power is exposed when working on an assembly.
♦ Always use an ISOLATION TRANSFORMER when diagnosing any terminals, monitors or power
supplies when AC power is applied.
♦ Be cautious of very high voltage potentials when working with monitors.

There should be an approved insulating mat (for technician safety) in front of any workbench where
monitors, terminals or power modules are being serviced when power is applied.

NOTE Do NOT wear ESD straps when working on terminals,monitors or power supplies
when AC power is applied. This is to avoid the hazard of electrical shock.

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T Recommended Tools
U
The following tools will be needed for servicing Digital PC systems. Note that test equipment must be
R calibrated.

S ♦ Multimeter (4 1/2 digit)

♦ A philips screwdriver
♦ An antistatic wrist strap
4
8
6 Other Materials Needed
Cleaning agent should be an all purpose cleaner that is used in-house.

Special Tools Required

None.

Remedial Diagnostic Test Software

♦ QAPLUS/fe, PC Advanced Diagnostic Software, latest version.
Supplier information:
Diagsoft, Inc.
5615 Scotts Valley Drive, Suite 140
Scotts Valley, California 95066, U.S.A.
Voice : 1-408-438-8247
Fax : 1-408-438-7113
Internet: http://www.diagsoft.com (Diagsoft, Inc. homepage)

Recommended Virus Detection and Cleanup Software

♦ F-PROT, Virus Detection and Cleanup Software, latest version.
Supplier information:

North America, South America, Australia and New Zealand:

Command Software Systems Inc.
Tel: +1-407-575 3200
Fax: +1-407-575 3026

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Most of Europe, Africa, Middle and Far East:

Data Fellows Ltd
Paivantaite 8
FIN-02210 ESPOO
FINLAND
tel: +358-0-478 444
fax: +358-0-478 44 599
e-mail: [email protected]
Internet: http://www.datafellows.fi (Data Fellows Ltd. homepage)

ECO/FCO Information

BIOS Version Information

Refer to the Digital DECpc Bulletin Board Support (telephone number: xx33 92960312) for the latest
information on BIOS upgrades.

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E
N
T Unlocking and Removing Cover
U
R WARNING
You might injure yourself or damage the computer when attempting to remove the
cover before unplugging ac and monitor power cords.
S

4 The computer’s cover must be removed prior to installing any hardware option.
To remove the cover:
8
6 1) Unlock cover.
2) Lift both side locks out, then turn towards front of computer to release cover from chassis.
3) Carefully slide cover toward front of chassis until it clears lip of front bezel.
4) Carefully lift cover from chassis.

DEC00278-2

Figure 3 - 1 Unlocking the Cover

DEC00343-2

Figure 3 - 2 Releasing the Cover

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Unlocking and Removing Cover (continued)

DEC00505-2

Figure 3 - 3 Removing the Cover

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T Computer Components
U
R
VENTURIS 486 Slimline Models
S
Legend Description
4 A Power supply
8 B Main logic board (Version 1.0 or 2.0)
6 C 3½-inch diskette drive
D Front access drive bay
E Front internal drive bay
F Riser card (3 ISA expansion boards)
G Rear internal drive bay (under power supply)

A,G

B
E

Figure 3 - 4 VENTURIS 486 Slim Line Models

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VENTURIS 486 Full Profile Models

Legend Description
A Power supply
B Main logic board (Version 1.0 or 2.0)
C 3½-inch diskette drive
D Front access drive bay
E Front internal drive bay
F Riser card (5 ISA expansion boards)
G Rear internal drive bay (under power supply)

G
F

C
B E

Figure 3 - 5 VENTURIS 486 Full Profile Models

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T Expansion Slots
U
The computer automatically assigns the necessary resources to any installed Plug and Play-compatible
R expansion board so it operates at maximum performance. If installation of non-Plug and Play expansion
boards is planned, you might need to manually set jumpers on the board based on the computer resources
S already allocated.

4 VENTURIS 486 Slim Line Models Expansion Slots

8
6 The VENTURIS 486 Slim Line computer models contain four slots for installing up to three industry-
standard 16-bit ISA expansion boards and one ISA "Personality" expansion board. The three industry-
standard slots are located on the computer’s riser card.

Expansion Slot Type Description

Slot
J4 ISA Supports full-length industry-standard 16-bit ISA expansion
boards.
Uses the top expansion slot at the rear panel.
J3 ISA Supports full-length industry-standard 16-bit ISA expansion
boards.
Uses the middle expansion slot at the rear panel.
J2 ISA Supports half-length industry-standard 16-bit ISA expansion
boards.
Uses the bottom expansion slot at the rear panel.
J26 ISA Supports non-standard, half-length ISA expansion boards.
Uses the “Personality” slot at the rear panel.

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J26

J4

J3
J2
Figure 3 - 6 VENTURIS 486 Slimline
Models Expansion Slots

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T VENTURIS 486 Full Profile Models Expansion Slots
U The VENTURIS 486 Full Profile computer models contain six slots for installing up to five full-length and
R one half-length ISA expansion boards. These five slots are located on the computer’s riser card; the sixth
(personality slot) is on the main board.
S
Expansion Slot Type Description
4 Slot
8 J3 to J6 ISA Supports full-length industry-standard 16-bit ISA expansion
boards.
6 Uses the top four expansion slots at the rear panel.
J2 ISA Supports half-length industry-standard 16-bit ISA expansion
boards.
Uses the fifth expansion slot at the rear panel.
J26 ISA Supports full-length industry-standard 16-bit ISA expansion
boards.
Uses the personality slot on the main logic board.

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J26

J6

J5

J4

J3 Figure 3 - 7
VENTURIS 486 Full
J2
Profile Models
Expansion Slots

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T Main Logic Board Jumpers
U
Jumper pins allow to set specific computer parameters. They are set by changing the pin location of jumper
R blocks. Note that the square pin of each jumper block is pin 1. A jumper block is a small plastic-encased
conductor (shorting plug) that slips over the pins. To change a jumper setting, remove the jumper from its
S current location. Place the jumper over the two pins designated for the desired setting. Press the jumper
evenly onto the pins. Be careful not to bend the pins.
4
CAUTION
8 Do not touch any electronic component unless you are safely grounded. Wear a
6 grounded wrist strap or touch an exposed metal part of the system box chassis. A
static discharge from your fingers can result in permanent damage to electronic
components.

VENTURIS 486 version 1.0 Main Logic Board Jumper Settings

Settings shown in bold italics are factory defaults.

Feature Description Setting

CPU type AM486DXL, AM486DXL2 J1 and J2, jumpered
Others J1 and J2, open
MFG testing MFG test J3, jumpered
Normal J3, open
CPU type AM486DXL, AM486DXL2 J4, pins 2 and 3 jumpered
Others J4 pins 1 and 2 jumpered
CPU type P24T, P24D, AM486DXL, J9, pins 1 and 2 jumpered
AM486DXL2
Others J9, pins 2 and 3 jumpered
CPU type AM486DXL, AM486DXL2 J10, pins 2 and 3 jumpered
Others J10, pins 1 and 2 jumpered
CPU clock 40 MHz J14, jumpered
J15, open

66, 100 MHz J14, open

J15, jumpered

50 MHz J14, open

J15, open
Snoop select Enable J18, pins 1 and 2 jumpered
Disable J18, pins 2 and 3 jumpered
Onboard VGA Enable J19, pins 2 and 3 jumpered
Disable J19, pins 1 and 2 jumpered
Recovery mode Recovery mode J21, jumpered
Normal J21, open

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Password clear Password clear (MFG test) J23, jumpered
Normal mode J23, open

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E
N
T VENTURIS 486 version 1.0 Main Logic Board Jumper Locations
U
R 1 2 3
S

4
8
6

J10
J9

J4

J15 J3
J23 J19
J14 J2
J21 J18
J1

Figure 3 - 8 VENTURIS 486 version 1.0 Main Logic Board Jumpers Locations

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VENTURIS 486 version 2.0 Main Logic Board Jumper Settings

Settings shown in bold italics are factory defaults.

Feature Description Setting

CPU clock 25 MHz J14, open
J15, open

33 MHz J14, open

J15, jumpered

40 MHz J14, jumpered

J15, open
CPU select P24D, P24T J9, pins 1 and 2 jumpered
Others J9, pins 2 and 3 jumpered
CPU select AMD DX2 J35, jumpered
Others J35, open
Cache size select 128 KB J2, pins 1 and 2 jumpered
J4, pins 1 and 2 jumpered
256 KB J2, pins 2 and 3 jumpered
J4, pins 2 and 3 jumpered
WT/WB select Write-through J1, jumpered (1)
Write-back J1, open(2)
Recovery mode Recovery mode J21, jumpered
Normal J21, open
Password clear Password clear (MFG test) J23, jumpered
Normal mode J23, open
VGA Disabled J19, pins 1 and 2 jumpered
Enabled J19, pins 2 and 3 jumpered
Snoop Enabled J18, pins 1 and 2 jumpered
Disabled J18, pins 2 and 3 jumpered
(1) Write-through setting for A486DX2-66NV8T.
(2) Write-back setting for CPUs: P24D, A486DX2-66SV8B.

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E
N
T VENTURIS 486 version 2.0 Main Logic Board Jumper Locations
U
R 1 2 3 J9
J15
S J14

4
8
6

J23

J35
J21

J1

J19
J18 J4 J2
DEC00558-3

Figure 3 - 9 VENTURIS 486 version 2.0 Main Logic Board Jumpers Locations

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Computer Memory Configurations

Adding more memory allows the computer to run larger, more complicated software and to run it faster.

VENTURIS 486 Memory Configurations

The VENTURIS 486 computer comes with at least 4 MB of memory. This amount can be increased up to
68 MB. However, when adding additional memory make sure to:

♦ Install 32-bit SIMMs having an access time of 70 ns or less. Supported SIMM sizes: 4 MB, 8 MB,
16 MB, and 32 MB.
♦ Fill bank 1 before bank 2.

Onboard Bank 1 Bank 2 Total

4 MB 4 MB
4 MB 4 MB 8 MB
4 MB 4 MB 4 MB 12 MB
4 MB 8 MB 12 MB
4 MB 4 MB 8 MB 16 MB
4 MB 8 MB 8 MB 20 MB
4 MB 16 MB 20 MB
4 MB 4 MB 16 MB 24 MB
4 MB 8 MB 16 MB 28 MB
4 MB 16 MB 16 MB 36 MB
4 MB 32 MB 36 MB
4 MB 4 MB 32 MB 40 MB
4 MB 8 MB 32 MB 44 MB
4 MB 16 MB 32 MB 52 MB
4 MB 32 MB 32 MB 68 MB

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E
N
T VENTURIS 486 version 1.0 SIMM Socket Locations
U
R A

4
8
6

Figure 3 - 10 VENTURIS 486

Version 1.0 board SIMM Socket
Locations

VENTURIS 486 version 2.0 SIMM Socket Locations

0
A
1

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Digital VENTURIS 486 PC Service Procedures
Figure 3 - 11 VENTURIS 486 version 2.0 board SIMM Socket Locations

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T Part Removal and Replacement
U
R
Opening the VENTURIS 486 Slimline Device Bay & Power Supply
S Subassembly

4 Open the device bay & power supply subassembly in order to install, remove, or connect certain
components and peripheral devices. To open the subassembly:
8
6 1) Turn off the computer.
2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove cover.
4) Slide front locking mechanism to right to release subassembly.
5) Lift up on subassembly and lock in place.

Figure 3 - 12
Release Front
Locking Mechanism

DEC00325-2

DEC00513-2 Figure 3 - 13 Lock in Place

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Opening the VENTURIS 486 Full-Profile Device Bay & Power Supply
Subassembly
Open the device bay & power supply subassembly in order to install, remove, and/or connect certain
components and peripheral devices. To open the subassembly:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove cover.
4) Pull tab (A) toward front of computer to release subassembly.
5) Lift up on subassembly and lock in place.

Figure 3 - 14 Opening the VENTURIS 486 Full-Profile Device Bay & Power Supply
Subassembly

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E
N
T Removing the 3½-Inch Diskette Drive (All Models)
U To remove the 3½-inch diskette drive:
R
1) Turn off the computer.
2) Disconnect external devices, ac power, and monitor power.
S 3) Unlock and remove cover.
4) Remove two screws securing the right side of diskette drive to chassis.
4 5) Open the device bay & power supply subassembly.
8 Refer to “Opening the Device Bay & Power Supply Subassembly” .
6) Disconnect power and ribbon cables.
6 7) Remove two screws securing the right side for SL models and left side for FP models of diskette drive
to chassis.
8) Slide the diskette drive out of the front of the chassis.

Figure 3 - 15
Removing the 3½-inch Diskette
Drive on the VENTURIS 486 Slim
Line models

Figure 3 - 16 Removing the

3½-inch Diskette Drive on the
VENTURIS 486 Full-Profile
models

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T Removing the VENTURIS 486 Main Logic Board
U To remove the main logic board:
R
1) Turn off the computer.
2) Disconnect external devices, ac power, and monitor power.
S 3) Unlock and remove cover.
4) Remove all connectors.
4 5) Remove all expansion boards.
8 6) Remove the riser card and bracket.
7) Remove screws and lift the board out.
6

Figure 3 - 17 Removing the VENTURIS 486 Main Logic Board

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Removing the VENTURIS 486 Slimline Power Supply

To remove the power supply:

1) Perform the steps necessary to open the device bay and power supply subassembly.
2) Remove power supply, IDE, and diskette cabling from main logic board noting their proper
orientation.
3) While holding the device bay and power supply subassembly, carefully release the rear latch.
4) Carefully slide entire subassembly away from chassis and place upside down on antistatic surface.
5) Loosen two screws securing power on/off switch to chassis.
6) Remove screws securing power supply to chassis.
7) Remove power supply and power on/off switch from the subassembly.

Figure 3 - 18 Removing the on

Power Supply on the VENTURIS 486
Slimline models
Power Supply

Power On/Off
Switch Subassembly

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E Figure 3 - 19 Removing the Power
N Supply on the VENTURIS 486
T Full-Profile models
U
R

4
8
6

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Removing the VENTURIS 486 Riser Card & Bracket

To remove the riser card and bracket:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove cover.
4) Remove all expansion boards.
5) Carefully lift riser card and bracket from computer.

Figure 3 - 20 Removing the Riser Card

& Bracket the VENTURIS 486 Slimline
models

Figure 3 - 21 Removing the

Riser Card & Bracket on the
VENTURIS 486 Full-Profile
models

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E
N
T Installation Procedures
U
R
Installing External Cache Memory on VENTURIS 486 v1.0 board
S
The version 1.0 Main Logic Board supports a 128 KB of write-back external cache to improve the
performance of the enhanced CPU. The secondary cache memory consists of four 32 KB x 8, 15 ns cache
4 SRAM chips and two 32 KB x 8, 15 ns cache tag SRAM chips.
8
6 Cache Upgrade Main Logic Board Cache Sockets Main Logic Board Cache Tag
Sockets
0 KB X X
128 KB E25 -E27, E37 E11, E38

To install a cache SRAM chip:

1) Turn off the computer.

2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove cover.
4) Locate appropriate DIP sockets on main logic board.
5) Remove SRAM chips from anti-static bag, handling each chip only by edges.
6) Install new external cache and tag cache SRAM chips, aligning notches on chip with notches in DIP
socket.
7) Replace and lock cover.
8) Connect external devices and restore power.
9) If necessary, run BIOS Setup utility and enable external cache option.

CAUTION
Installing external cache memory incorrectly might cause the computer to malfunction.

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Figure 3 - 22 Installing External Cache Memory

on VENTURIS 486 version 1.0 board

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E
N
T Installing External Cache Memory on VENTURIS 486 v2.0 board
U The version 2.0 Main Logic Board computer supports up to 256 KB of write-back external cache memory
R to improve the performance of the installed CPU.

S Cache Upgrade Main Logic Board Cache Sockets Main Logic Board Tag RAM Socket
0 KB to 128 KB E25 - E27, E37 E11
4 128 KB to E69, E70 - E72
8 256 KB
6
NOTE The 128 KB cache memory kit includes six SRAM chips. Only install five chips in
the designated RAM sockets. Save the extra chip for future use.

To install external cache memory:

1) Turn off the computer, disconnect external devices, ac power, and monitor power., unlock and
remove cover.
2) Locate appropriate external cache memory sockets on main logic board.
3) Carefully remove RAM chips from antistatic bay, handling each chip only by their edges.
4) Install new external cache memory data and tag RAM chips, aligning notches on chip with notches in
socket (A, Figure 3 - 23).
5) Replace and lock cover.
6) Connect external devices and restore power.
7) If necessary, run BIOS Setup utility and enable external cache option.

CAUTION
Installing external cache memory incorrectly might cause the computer to malfunction.

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Figure 3 - 23 Installing External Cache

Memory on the VENTURIS 486 version 2.0
board

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E
N
T Installing a Higher Performance CPU
U The VENTURIS 486 (V1.0 and V 2.0) main logic board is equipped with a 486 processor installed in a
R ZIF socket.

To install a higher performance CPU:

S
1) Turn off the computer.
4 2) Disconnect external devices, ac power, and monitor power.
8 3) Unlock and remove cover.
4) Lift up on lever to release old CPU.
6 5) Remove old CPU.
6) Install new CPU.
7) Make sure pin 1 on CPU(A) is aligned with pin 1 on ZIF socket.
8) Return release lever to its original position and then set all appropriate CPU jumpers (Refer to
“VENTURIS 486 Main Logic Board Jumpers” ).
9) Replace and lock cover.
10) Connect external devices and restore power.

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Figure 3 - 24 Installing a Higher Performance CPU on the
VENTURIS 486 models

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E
N
T Installing Video Memory on the VENTURIS 486 Full Profile models
U The VENTURIS 486 Full Profile models comes standard with 1 MB of video memory. This amount can be
R increased to 2 MB by installing a 1 MB video memory DRAM chip in the designated socket on the main
logic board.
S To install the video memory upgrade chip:

4 1) Turn off the computer.

8 2) Disconnect external devices, ac power, and monitor power.
3) Unlock and remove cover.
6 4) Remove upgrade chip from packaging and install in socket.
5) Make sure pin 1 on chip is aligned with pin 1 on socket.
6) Replace and lock cover.
7) Connect external devices and restore power.
8) Reboot the computer to configure it for additional video memory.

Figure 3 - 25 Installing Video Memory on the VENTURIS 486 Full Profile models

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Replacement Procedures

Replacing the Computer Battery on the VENTURIS 486 models

The VENTURIS 486 computer battery runs the computer clock and retains any setup information when it
is turned off. If the computer ever fails to retain the correct date, time, or configuration settings when it is
turned on, replace the computer’s battery.

WARNING
There is a danger of battery explosion if a lithium battery is incorrectly replaced. To
prevent damage to the computer, be sure the + side faces up when installing a new
battery. Also, be sure to replace the battery with either a Toshiba CR2032, 3 V dc,
lithium battery or equivalent.
Depending on your locality, the computer’s battery might be considered hazardous
waste. Make sure you follow any state or local statute to properly dispose of the old
battery.

To replace the battery, perform the following:

1) Record computer configuration settings using the BIOS Setup utility.

2) Turn off the computer.
3) Disconnect external devices, ac power, and monitor power.
4) Unlock and remove cover.
5) Carefully lift up on retaining clip and remove old battery.
6) Install new battery.
When installing new battery, make sure + side faces up.
7) Replace and lock cover.
8) Connect external devices and restore power.
9) Run BIOS Setup utility to reconfigure computer using recorded configuration settings from step 1.

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E
N
T
U
R

4
8
6 Figure 3 - 26 Replacing the
Computer Battery on the
VENTURIS 486 models

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Connecting Diskette and IDE Devices

NOTE If only one IDE device is installed, make sure to use the ribbon cable connector
furthest from the main logic board connector.
Also, when IDE devices have been installed in both internal drive bays, make sure
that the ribbon cable has no twists between the two IDE drives.

To connect diskette and IDE devices, perform the following:

1) Unlatch device bay and power supply subassembly.

2) Lift up on subassembly and lock in place.
3) Connect supplied ribbon cable to appropriate device. If necessary, refer to the illustration in the
appropriate data cable connection topic listed below.
4) Connect appropriate power cable to device.
5) Release device bay and power supply subassembly rear latch.
6) Close subassembly and then secure to chassis using front locking mechanism.
7) Replace and lock cover.
8) Connect external devices and restore power.
9) Run BIOS Setup utility to configure computer.

NOTE Make sure the cable is connected with correct orientation. Most cables and sockets
are keyed so you cannot connect them backwards. If the cable or device is not
keyed, connect pin 1 of cable to pin 1 of device’s socket.
Pin 1 of the cable is on the edge with colored stripe. Pin 1 of the device’s socket
should be marked with a number or symbol at one end of the socket or with a
number or symbol printed on the circuit board near one end of the socket. If
necessary, refer to the device’s documentation for pin 1 orientation.

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E
N
T Diskette Data Cable Connections
U
Legend Diskette Drive Component
R
A Power supply
B Power connections
S C Diskette drive connections
D Main logic board diskette drive connection
4 E Diskette drives
8
6

B
E
C

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Figure 3 - 27 Diskette Data Cable Connections

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V Service Procedures D igitalV EN TURIS 486 PC
E
N
T IDE Data Cable Connections
U
Legend IDE Drive Component
R
A Power supply
B Power connections
S C IDE hard disk drive connections
D Main logic board IDE drive connections
4 E IDE hard disk drive
8 F IDE CD-ROM drive
6

A E

C
C

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Figure 3 - 28 IDE Data Cable Connections

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Digital VENTURIS 486 PC Troubleshooting

Chapter 4 Troubleshooting

The following pages provide initial troubleshooting procedures and tables listing specific problems,
probable causes, and recommended actions to take if the computer fails after configuration or after
installation of optional hardware or software.
Refer to the documentation supplied with additional options when experiencing problems with specific
options that have been installed.

Initial Troubleshooting
Follow the following general procedures to troubleshoot the VENTURIS 486 PC family of computers:

♦ Press [Ctrl] + [Alt] + [Del]. If the computer fails to boot, turn it off, wait until all hard disk drives
spin down completely, and then turn it back on.
♦ If the POST detects an error refer to “Troubleshooting” and take the appropriate steps to correct the
problem. After the problem has been resolved, restart the computer.
♦ Run the BIOS Setup utility.
♦ Make sure all necessary changes have been made to the CONFIG.SYS and AUTOEXEC.BAT files.
♦ Make sure all necessary video, printer, and application device drivers are properly installed.
♦ Ensure that all cables and connections are secure.
♦ Run the QAPLUS/fe advanced diagnostic software.
♦ If these steps do not identify and/or correct the problem, perform the specific troubleshooting
procedures appropriate to the circumstances.

NOTE If you need to return a failed component, pack it in its original container and return it
to Digital for service.

Fill in the appropriate fields of the Part Exchange Form with the relevant error
information!!

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E
N
T Beep Codes
U
R When POST finds an error and cannot display a message, the computer’s speaker emits a series of beeps to
indicate the error. During POST, if the video configuration fails or if an external ROM module fails a
checksum test, then the computer beeps three times.
S
BeepCode Error
4 1 long - 2 shorts Video configuration fails
8 External ROM module fails a checksum test
6
The following table lists other fatal error and their associated beep codes.
Each code represents the number of short beeps that are grouped together.
Fatal errors (errors that lock up the computer) are generally the result of a failing main logic board or some
other add-on component (SIMM, BIOS, computer battery, etc.).

BeepCode Error
2-2-3 BIOS ROM checksum
3-1-1 Test DRAM refresh
3-1-3 Test keyboard controller
3-4-1 Test 512K base address lines
3-4-3 Test 512K base memory
2-1-2-3 Check ROM copyright notice
2-2-3-1 Test for unexpected interrupts

POST and Boot Messages

The POST displays messages to alert to errors in hardware, software, and firmware or to provide operating
information about the computer.
Each time the POST displays a message on the screen, the computer’s speaker beeps twice. If an error
occurs before the monitor is initialised, specific beep codes sound to alert to a problem. The following
table lists a general grouping of system messages. In addition, each message is accompanied by text
describing the message and in most cases, a recommended solution to the problem.

NOTE Italics indicate variable parts of a message such as memory addresses,

hexadecimal values, and so on.
These messages can differ at each occurrence.

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POST and Boot Messages (continued)

Message Description/Solution
nnnn Cache SRAM Passed Where nnnn is the amount of computer cache (in kilobytes) that
tested successfully.
Diskette drive A error Run the BIOS Setup Utility. Check all connections. If the problem
Diskette drive B error persists-replace the diskette drive.
Entering SETUP BIOS Setup Utility runs.
Extended RAM Failed at Extended memory failed or configured incorrectly.
offset: nnnn Make sure SIMMs are installed correctly. If the problem persists
replace the defective RAM.
Run the BIOS Setup utility and restore all settings to original values.
nnnn Extended RAM Passed Where nnnn is the amount of extended memory (in kilobytes) that
tested successfully.
Failing Bits: nnnn nnnn is a map of the bits at the RAM address which failed the
memory test. Run the BIOS Setup Utility and restore all settings to
original values.
Fixed Disk 1 Failure Run the BIOS Setup Utility. Check all connections.
Fixed Disk Controller failure
Incorrect Drive A type - run Diskette drive A and/or B not correctly identified in the BIOS Setup
SETUP utility.
Incorrect Drive B type - run Run the BIOS Setup Utility and properly identify diskette drive A
SETUP and/or B.
Invalid NVRAM media type NVRAM access failed.
Run the BIOS Setup Utility and restore all settings to original
values.
If the problem persists replace the defective component.
Keyboard controller error Check the keyboard connection. If the connection is secure the
Keyboard error keyboard or keyboard controller might have failed. If the problem
Keyboard locked - persists replace the defective component.
Unlock key switch
Monitor type does not match Run the BIOS Setup utility and set the correct monitor type.
CMOS - Run SETUP
Operating system not found The operating system cannot be found on drive A or drive C.
Run the BIOS Setup Utility and correctly identify drive A or drive
C.
Correctly install the operating system. Refer to the supplied
operating system documentation.
Parity check 1 nnnn Parity error found in the computer bus. The BIOS attempts to locate
the address and display it on the monitor screen.
Parity check 2 nnnn Run the BIOS Setup Utility and restore all settings to original
values.
If the problem persists replace the defective component.
Press <F1> to resume, <F2> This message appears after any recoverable error message.
to Setup Press <F1> to reboot or <F2> to enter the BIOS Setup utility to
make any necessary changes.
Real time clock error Real-time clock failed BIOS test.

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E Replace the battery and then run the BIOS Setup Utility to restore
N previous configuration information.
T Shadow RAM Failed at Shadow RAM failed.
offset: nnnn Run the BIOS Setup Utility and disable failed shadow memory
U region.
R

4
8
6

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POST and Boot Messages (continued)

Message Description/Solution
nnnn Shadow RAM passed Where nnnn is the amount of shadow RAM (in kilobytes) that tested
successfully.
System battery is dead Replace Replace the battery and then run the BIOS Setup utility to restore
and run SETUP previous configuration information.
System BIOS shadowed This indicates that the computers BIOS was successfully copied to
shadow RAM.
System cache error - Cache RAM cache failed.
disabled Run the BIOS Setup Utility and restore all settings to original values.
If the problem persists replace the defective component.
System CMOS checksum bad - Run the BIOS Setup Utility and ensure that all settings are correct.
run SETUP Save the configuration even no changes have been made. If the
problem persists replace the defective component.
System RAM failed at offset: System RAM failed.
nnnn Run the BIOS Setup Utility and restore all settings to original values.
If the problem persists replace the defective component.
nnnn System RAM passed Where nnnn is the amount of system RAM (in kilobytes) that tested
successfully.
System timer error The computers timer test failed.
Run the BIOS Setup Utility and restore all settings to original values.
If the problem persists replace the defective component.
UMB upper limit segment Displays the address of the upper limit of UMB. This indicates the
address: nnnn released segments of the BIOS that can be reclaimed by a virtual
memory manager.
Video BIOS shadowed This indicates that the computers video BIOS was successfully copied
to shadow RAM.

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E
N
T Computer Troubleshooting
U
R Problem Possible Cause Action
No response Main logic board failure. Replace main logic board.
S when the
computer is Main logic board jumpers Set all appropriate jumpers. Refer to “Main logic
turned on incorrectly set. board jumpers”.
4
8 CPU has failed. Replace CPU.
6 Power is on, but Brightness and contrast controls Adjust the brightness and contrast controls.
there is no are not correctly set.
screen display
The monitor-off timer has shut Press [Shift] to reactivate monitor.
the monitor off.

Monitor cable is incorrectly Check all monitor connections.

installed.

Incorrect VGA drivers installed. Install the correct VGA drivers. Refer to “Utilities
& Video Drivers”.

Video controller has failed. Replace the video controller.

Computer Expansion board installed Remove expansion board and reinstall.
operates incorrectly.
incorrectly after
installing Did not run ICU to configure Run the ICU to properly configure expansion
optional expansion board before board and then reboot the computer. Refer to the
expansion installation. supplied ICU documentation.
board
Expansion board has failed. Remove expansion board and reboot. If computer
boots without errors, replace expansion board.
Computer Did not rerun BIOS Setup utility. Rerun BIOS Setup utility.
operates
incorrectly after BIOS Setup utility changes not Rerun BIOS Setup utility and save changes.
installing saved before exiting.
optional SIMMs
SIMMs have failed. Remove SIMMs and reinstall
Make sure banks 1 and 2 are filled with the correct
SIMM size, speed, and type.
Replace SIMMs.
Computer External cache module installed Remove external cache module and reinstall.
operates incorrectly.
incorrectly after
installing External cache module has Replace external cache module.
optional failed.
external cache
module

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Computer Troubleshooting (continued)

Problem Possible Cause Action

Computer fails Computer battery has failed. Replace computer battery.
to retain setup
information
Computer does SCSI device jumpers incorrectly Refer to the supplied SCSI device kit installation
not recognize an set. instructions.
internal or
external SCSI SCSI cable not terminated. Terminate each end of the SCSI bus.
device Check power and SCSI cables.

Terminating resistors not Remove terminating resistors.

removed from the SCSI device.

SCSI adapter failure. Replace SCSI adapter.

SCSI ID conflicts. Set SCSI IDs correct.

There might be a boot sector Run appropriate software to detect and remove
virus. viruses.

Hard disk boot sector is missing. For DOS, boot from a DOS diskette then enter the
following commands:
c:
cd\dos
fdisk/mbr
Computer does Operating system software is not Install the appropriate operating system on the
not boot from installed on the SCSI hard disk SCSI hard disk drive.
an internal drive.
SCSI hard disk
drive Requested partition does not Partition the SCSI hard disk drive and then reload
exist. the operating software.

Run the BIOS Setup utility and set the IDE

Computer not configured for controller option to “Disabled.” This disables the
SCSI hard disk drive operation. IDE interface.
Note: When both IDE and SCSI hard disk drives
have been installed, the computer uses the IDE
hard disk drive as the boot device.
No response to Keyboard is password protected. Enter the keyboard password.
keyboard
commands Keyboard is connected to the Power down the computer and connect the
mouse port. keyboard to the keyboard port.

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E
N
T Computer Troubleshooting (continued)
U
Problem Possible Cause Action
R
No response to Mouse is password protected. Enter the keyboard and mouse password.
mouse
S commands Mouse is connected to the Power down the computer and connect the mouse
keyboard port. to the mouse port.
4
Mouse driver not installed. Install the appropriate mouse driver.
8
Computer does Operating system software is not Install the appropriate operating system.
6 not boot from installed on the IDE hard disk
an IDE hard drive.
disk drive
IDE hard disk drive is not Format the IDE hard disk drive or partition the
correctly formatted or the IDE hard disk drive using the supplied operating
requested partition does not system software.
exist.
Install software on the requested partition.
There is no software on the
requested partition.
Refer to the supplied IDE hard disk drive kit
IDE hard disk drive jumpers installation instructions.
incorrectly set.
Run the BIOS Setup utility to identify the correct
IDE drive type incorrect. drive type.

Secure all cable connections.

Loose cables.
Run the BIOS Setup utility and set the IDE
Onboard IDE interface disabled. controller option to “Enabled.”

Connect the boot disk to the inner IDE connector

IDE hard disk is connected to the on the main logic board.
wrong IDE connector.
Run appropriate software to detect and remove
There might be a boot sector viruses. (F-PROT recommended).
virus.
For DOS, boot from a DOS diskette then enter the
Hard disk boot sector is missing. following commands:
c:
cd\dos
fdisk/mbr

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Computer Troubleshooting (continued)

Problem Possible Cause Action

Computer does Drive ID incorrectly set. Make sure the drive ID is correctly set.
not boot from a
target diskette Diskette drive not enabled. Run the BIOS Setup utility to enable the diskette
drive drive.

Diskette boot option disabled. Run the BIOS Setup utility and set the proper boot
sequence.

Onboard diskette controller Run the BIOS Setup utility and set the diskette
disabled. controller option to “Enabled”.

Diskette does not contain start- Insert a diskette with the correct start-up files.
up files.

Disk Drive Troubleshooting

Problem Possible Cause Action
IDE/SCSI hard Incorrect disk drive jumper Refer to the supplied kit installation instructions.
disk drive settings.
cannot read or
write Loose or incorrectly installed Make sure all cables are correctly installed.
information cables.

IDE drive type incorrect. Run the BIOS Setup utility to identify the correct
drive type.

Onboard IDE interface disabled. Run the BIOS Setup utility and set the IDE
controller option to “Enabled”.

IDE/SCSI hard disk drive is not Format and partition as required using the
correctly formatted or supplied operating system.
partitioned.
Target diskette Onboard diskette controller Run the BIOS Setup utility and set the diskette
drive cannot disabled. controller to “Enabled”.
read or write
information Diskette write protection is Run the BIOS Setup utility and set the diskette
enabled. write protection to “Disabled”.

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E
N
T Monitor Troubleshooting
U
R Problem Possible Cause Action
Monitor power Monitor is turned off. Turn on the monitor.
S indicator is not
on Power indicator is defective. Replace the failed component.
No screen Configuration error. Run the BIOS SETUP UTILITY to configure the
4
display computer for VGA operation.
8 Set the jumper for VGA operation. Refer to
6 “Main Logic Board Jumpers”.

Monitor brightness and contrast Adjust the monitor brightness and contrast
controls are incorrectly set. controls.
No monitor Monitor type incorrectly set. Set the correct monitor type. Refer to appropriate
display while video driver documentation.
loading
Windows video
drivers
Distorted- Monitor incorrectly adjusted. Adjust accordingly.
rolling-or
flickering Monitor signal cable incorrectly Straighten any bent connector pins and then
screen display- installed. reconnect.
or wrong/
uneven color
Color monitor Computer was turned on before Turn off the computer, turn on the monitor, then
displaying the monitor was turned on. turn the computer back on.
monochrome
Video jumper incorrectly set. Set the jumper for VGA operation.
Monitor fails to Appropriate high-resolution Correctly install all appropriate high-resolution
switch to high- video drivers are not installed or video drivers. Refer to the documentation supplied
resolution mode incorrectly installed. with the monitor and/or video drivers.
Monitor display Monitor type incorrectly set. Set the correct monitor type.
not centered Refer to appropriate video driver documentation.
while loading
Windows video
drivers

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QAPlus/FE Error Messages

Component Messages Solution

CPU Arithmetic Function Failed. Reset CPU.
General Functions Failed. Replace CPU.
Exception Interrupt in Protected
Mode.
Refresh Failure.
Logic Functions Failed.
Hard disk Butterfly Cylinder Access Test Low-level format hard disk.
Failed. Replace disk.
Cylinder 0 Errors.
Random Cylinder Access Failed.
Linear Cylinder Access Failed.
Hard Controller Diagnostic Test Run Setup, Check connections,
drive/controller Failed. Reset controller, Replace controller,
Questionable Controller Card. Replace disk.
Hard drives failed.
Floppy diskette Media Mismatch. Use known good diskette.
Drive Not Ready. Check size and density of diskette.
Close drive door.
Write Protected Media. Remove write protection.
Unformatted Media. Format diskette.
Floppy drive Floppy Drives Failed. Check connections, Replace drive.
Battery/clock Clock Stopped. Run Setup.
Invalid Date. Replace battery/clock.
RTC Interrupt Failed.
CMOS CMOS Clock Test Failed. Change time from Setup menu in QAPLUS.
Serial port COM port failed. Check COM device.
Serial Chip Error. Check connections.
Serial Compare Error. Replace COM device.
Serial Timeout Error. Replace COM device.
Video adapter Video Failed. Replace video adapter.
Error in Video Buffer. Replace video adapter.

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Digital VENTURIS 486 PC Device Mapping

Chapter 5 Device Mapping

This section provides a series of tables listing mapping and address information related to computer
memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller,
etc.).
The computer’s memory and address locations are allocated at the factory to operate within a standard PC
environment. However, due to the number of optional devices and/or expansion boards that are available,
sometimes memory and address locations need to be changed. For example, some network expansion
boards require a specific memory location. If that location is already allocated, a memory conflict results
and the expansion board will not operate as expected. Note that some memory, I/O and interrupt locations
can be changed using the BIOS Setup utility.

CAUTION
Before changing any memory or address location, refer to the documentation supplied
with the optional device, expansion board, or software application and make sure
adequate information is available.

Memory Map

Address Range Function Notes

00000 to 9FFFF Base memory 640 KB
A0000 to BFFFF Video RAM 128 KB
C0000 to C7FFF VGA BIOS 32 KB
C8000 to DFFFF BIOS extension ROM (AT bus used) 96 KB
E0000 to FFFFF BIOS segment 128 KB
100000 to 43FFFFF System BIOS memory 67 MB

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V D evice M apping D igitalV EN TURIS 486 PC
E
N
T I/O Address Map
U
Range (hexadecimal) Function
R
000 - 00F DMA controller one
020 - 021 Interrupt controller one
S 040 - 043 Interval timer
060 - 06F Keyboard controller
4 070 - 07F Real-time clock (RTC), NMI
8 080 - 08F DMA page register
6 0A0 - 0A1 Interrupt controller two
0C0 - 0CF DMA controller two
0F0 Clear math coprocessor busy
0F1 Reset math coprocessor
0F8 - 0FF Math coprocessor
170 - 177 Secondary IDE controller
1F0 - 1F7 Primary IDE controller
278 - 27A LPT2
2E8 - 2EF COM4
2F8 - 2FF COM2
376 - 377 Secondary IDE controller (alt status, device address)
378 - 37A LPT1
3B0 - 3DF VGA register
3BC - 3BE LPT3
3E8 - 3EF COM3
3F0 - 3F7 Diskette controller
3F6 - 3F7 Primary IDE controller (alt status, device address)
3F8 - 3FF COM1
46E8 VGA enable register
42E8, 4AE8, 82E8, 86E8, VGA enhanced mode registers
8AE8, 8EE8, 92E8, 96E8,
9AE8, 9EE8, A2E8, A6E8,
AAE8, AEE8, B2E8, B6E8,
BAE8, BEE8, E2E8, E2EA

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Digital VENTURIS 486 PC Device Mapping

Computer Interrupt Levels

Interrupt Number Interrupt Source

IRQ0 Timer tick
IRQ1 Keyboard controller
IRQ2 Cascade interrupt
IRQ3 COM2, COM4 (if enabled)
IRQ4 COM1, COM3 (if enabled)
IRQ5 LPT2
IRQ6 Diskette drive (if enabled)
IRQ7 LPT1, LPT3 (if enabled)
IRQ8 RTC
IRQ9-IRQ11 Reserved
IRQ12 Mouse interrupt (if enabled)
IRQ13 Math co-processor
IRQ14 IDE adapter 0 (if enabled)
IRQ15 IDE adapter 1 (if enabled)

DMA Channel Assignment

Channel Controller Function

0 1 Refresh
1 1 Not used
2 1 Diskette controller (if enabled)
3 1 Not used
4 2 Cascade DMA
5 2 Not used
6 2 Not used
7 2 Not used

PCI Configure Space Address Map

(VENTURIS 486 Full Profile Models Only)
Device Number (hex) Function
00 CPU bridge
01 ISA bridge
08 Onboard PCI IDE
09 Onboard PCI VGA
0B PCI slot 1
0C PCI slot 2

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Digital VENTURIS 486 PC Pass / Fail Criteria

Chapter 6 Pass / Fail Criteria

As Final Acceptance Test the following tests should be run to meet the Pass/Fail criteria:

1) Successful completion of the POST tests.

2) Successful completion of the following QAPLUS/fe module tests (one pass):

♦ System Board (all tests)

♦ Memory (all tests)
♦ Video (all tests)
♦ Hard Disk (all tests, except: Sequential write/read (destructive test !!) and
♦ Sequential write/random read (destructive test !!))
♦ Floppy Disk (all tests)
♦ Keyboard (all tests)
♦ COM Ports (all tests)
♦ LPT Ports (all tests)
♦ Pointer Device (all tests)

3) Successful bootstrap of the on the computer installed Operating System.

Operating Systems Supported:
◊ MS-DOS version 6.22 and earlier
◊ OS/2 version 3.0 and earlier
◊ Windows for Workgroups 3.11 and earlier
◊ Windows NT Client
◊ Windows 95
◊ SCO UNIX System V release 3.2.4 and earlier
◊ Novell Netware 3.12 and 4.1 and earlier

Remove any software that was put on the hard drive to enable repair of the system before shipping.

When completed carefully clean the outside of the unit with cleaning solution.

MCS Logistics Engineering - Nijmegen 93

Digital VENTURIS 486 PC Service Notes

Appendix A Service Notes

Service Note 1
Problem VENTURIS will not see 340MB ( RE24M-E ) Maxtor Drive.
Solution Remove spare Jumper from J19 and install it on J16.

J16 J20

Power IDE Connector

MCS Logistics Engineering - Nijmegen 95

Digital VENTURIS 486 PC Useful Information

Appendix B Useful Information

Related Documentation
Order Number Description.
EK-A0830-RG VENTURIS 486 PC Family Quick Reference Guide
EK-A0815-RG SMM Spares Catalogue

ER-850WW-UA VENTURIS 400 User’s Guide (English)

ER-850WW-UP VENTURIS 400 User’s Guide (French)
ER-850WW-UI VENTURIS 400 User’s Guide (Italian)
ER-850WW-UG VENTURIS 400 User’s Guide (German)
ER-850WW-US VENTURIS 400 User’s Guide (Spanish)

ER-860WW-UA VENTURIS FP400 User’s Guide (English)

ER-860WW-UP VENTURIS FP400 User’s Guide (French)
ER-860WW-UI VENTURIS FP400 User’s Guide (Italian)
ER-860WW-UG VENTURIS FP400 User’s Guide (German)
ER-860WW-US VENTURIS FP400 User’s Guide (Spanish)

On-Line Bulletin Boards

The most current product information and technical support is also available on line. The most current
device drivers, Setup diskettes and technical tips can be found on all of these bulletin boards.
♦ DECpc Bulletin Board Server
DECpc BBS provides an easy-to-use, menu-driven bulletin board providing on-line access to the
latest PC product information, device drivers, shareware and freeware.
For access to the DECpc BBS, dial : xx33 9260312
♦ CompuServe
Digital hosts a number of conferences on Compuserve featuring a wide range of topics.
Enter GO DEC to reach Digital’s main menu page.

MCS Logistics Engineering - Nijmegen 97

V D evice M apping D igitalV EN TURIS 486 PC
E For information on PC integration, enter: GO DEC PC
N
T
U
R

4
8
6

98 M C S Logistics Engineering - N ijm egen

Digital VENTURIS 486 PC Document Feedback

Document Feedback

If you have comments on the contents or layout of this document we highly appreciate your feedback.
We will do our best to make this document a valuable support to your service efforts for Digital.
Please fill -out the reader feedback form and send or fax it to:

Digital Equipment Parts Center b.v.

Att: MCS Logistics Engineering Call Desk
P.O. Box 6774
6503 GG Nijmegen
Holland
If you have questions about this document please do not hesitate to get in contact with our Call Desk. The
number is:

Phone: xx31-24-3529666

Fax: xx31-24-3563106

MCS Logistics Engineering - Nijmegen 99

Personal Notes
Personal Notes
Personal Notes
Personal Notes
READERS COMMENTS
Digital VENTURIS 486 Service Maintenance Manual
EK-A0813-SV Rev B01

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