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Week 5 Managing Info and Decision Making OCT 2020 1

Managing Organisational

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59 views8 pages

Week 5 Managing Info and Decision Making OCT 2020 1

Managing Organisational

Uploaded by

berry Mike
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Week 5

Managing Information and


Decision-Making

(Theme: Managing)
Key question for this theme: What do managers do, and how do I
become a good manager?

Main Source: Schermerhorn (2020), Chapter 7,8


Learning Objectives for this Week

 Explain the role of information in the management decision-


making.
 Describe the management decision-making process and the
importance of ethical reasoning in managerial decision-
making.
 Discuss the purposes of planning, the types of plans and
implementation of plans to achieve results.
INFORMATION, TECHNOLOGY, & MANAGEMENT

What is useful information?

Data
Raw facts and observations
Information
Data made useful and meaningful for decision making
Information drives management functions

Copyright ©2015 John Wiley & Sons, Inc.


 Information as  Information for business
commodity decision making

 Customers preferences  Customers preferences


 Users buying behavour at an  Users buying behavour at an
online shopping site. online shopping site.
 Uber/Grab drivers’ driving  Uber/Grab drivers’ driving
route route
 Major twitter topics  Major twitter topics
 “Buzz” SNS  “Buzz” SNS
 Key words trends in search  Key words trends in search
engine engine

4
Facebook is desperately trying to mend its damaged reputation following the
continued fallout of a massive data scandal.

The allegations have heightened concerns over whether such data was then used to
try and influence the outcome of the 2016 U.S. presidential election and the Brexit
vote.
INFORMATION NEEDS IN ORGANIZATIONS

Information exchanges with the external environment:


Gather intelligence information
Provide public information
Information exchanges within the organisation:
Facilitate decision making
Facilitate problem solving
THE MANAGER AS AN
INFORMATION-PROCESSING NERVE CENTER

Decisions are made about:


• planning, i.e.: objectives
• organising, i.e.: allocation of resources
• leading, i.e.: how to motivate individuals
• controlling, i.e. how to measure performance
DECISIONS MANAGERS MAY MAKE

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