Training Manual Food Safety Supervisor Course Basic (Level 1) Retail & Distribution (PDFDrive)
Training Manual Food Safety Supervisor Course Basic (Level 1) Retail & Distribution (PDFDrive)
CONTENTS
LEARNING OUTCOME 6
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Facilities 14
Drainage and waste disposal
Personal facilities and toilets
Operations and Controls 14
Storage of Food
Food distribution
Food distribution service
Sanitation & maintenance of storage premises 14
Cleaning & Maintenance
Pest Control Systems
Personal Hygiene 15
Health status
Personal cleanliness
Visitors
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
This manual explains General Requirements on Hygienic and Sanitary Practices to be followed by
these Food Business Operators, as per Food Safety And Standards Act, 2006.
This manual presents bare minimum requirements of Food Safety and Hygiene to be followed by
Food Business Operators along with Industry best practices.
Learning Outcome –
The objective of this manual is to train the personnel working in these Food retail and allied
establishments, about food safety and hygiene requirements which are to be followed in their
daily work practices. The Food Safety Supervisors (FSS) may interpret these requirements
according to the size and type of their establishment.
The desired outcome of this manual is better understanding of food safety and hygiene
requirements and high standards of food safety in the food retail industry.
In addition to the requirements specified below, the food business operator shall identify steps in
the activities of food businesses, which are critical to ensure food safety, and ensure that safety
procedures are identified, implemented, maintained and reviewed periodically
In India, the mandatory sanitary and hygiene requirements for food business operators are –
Relevant part of Schedule 4 of the Food Safety and Standards (Licensing & Registration of Food
Businesses) Regulations, 2011 (“FSSR, 2011”) (http://www.fssai.gov.in/home/fss-legislation/fss-
regulations.html) made under the Food Safety And Standards Act, 2006
(http://www.fssai.gov.in/home/fss-legislation/food-safety-and-standards-act.html)
This manual is not a substitute for the text of relevant legislation, which will continue to apply.
It will remain the duty of food business operators to comply with that legislation.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
PART I
INTRODUCTION
TO
FOOD SAFETY
Food safety and food safety hazards
Food spoilage
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Food Safety Management System means the adoption of Good Manufacturing Practices,
Good Hygienic Practices, Hazard Analysis and Critical Control Point and such other practices as
may be specified by regulation, for the food business.
Food Safety Hazard means biological, chemical or physical agent in food, or condition of food,
with the potential to cause an adverse health effect. There are majorly four types of hazards -
1. Physical Hazards
Any foreign object (inanimate) found in the food or a naturally occurring object (metal, hard
plastic), that poses a hazard is called a ‘Physical Contamination or Hazard’.
Physical
Allergens
- Glass
- Chipped pieces from equipment
- Metal shavings from cans and foils
- Stapler pins
- Blades
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
2. Chemical Hazards
Naturally occurring and process induced chemical substances that can cause a food borne illness
are called a ‘Chemical Contaminant or Hazard’.
3. Biological Hazards
Biological hazards are organisms, or substances produced by organisms, that pose a threat to
human health. They are a major concern in food processing because they cause most food borne
illness outbreaks.
FOOD SPOILAGE
Food spoilage means that the original nutritional value, texture, flavour of the food are
damaged, the food become harmful to people and unsuitable to eat.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
PART II
GMP–GHP FOR
WHOLESALERS
Facilities
Operations & Control
Sanitation & maintenance of storage premises
Personal Hygiene
Training
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Facilities:
a. Drainage and waste disposal: collection of waste during storage like spoiled product due
to damaged / broken packing material while handling / storage, etc. regularly and storing it
to avoid contamination storage area inside/outside the environment of the premises.
Handling of waste is done by local waste-collecting body or disposing of in an appropriate
manner that will not cause any hazards.
b. Lighting: To prevent contamination due to accidental breakages lighting is covered and
protected.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Personal hygiene:
a. Health status:
Medical examination will be carried out every year to
make sure
that the food handlers are freefrom any (infectious), (contagious) and other
communicable diseases.
Training:
Food handlers are given regular and effective training on topics like food
safety during
Handling food, storage, FIFO, etc.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
PART III
GMP–GHP FOR
DISTRIBUTORS
Facilities
premises
Personal Hygiene
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Facilities:
a. Drainage and waste disposal: Collecting waste shall be done periodically by local waste-
collecting body or disposed in an appropriate manner without causing any hazards.
b. Personal facilities and toilets: Adequate and separate lavatories. To create awareness in
food handlers do’s and don’ts, Personal Behaviour and Good Storage Practices shall be put
up at prominent places with pictorial information and instructions in an understandable
language or the local language.
c. Lighting: Adequate lighting facility enabling the food handlers to operate in a hygienic
manner. Protective covering of to prevent contamination due to accidental breakages.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
a. Cleaning and maintenance: Details developing the cleaning and maintenance program
indicate specific areas to be cleaned, cleaning frequency, procedure, equipment, cleaning
material and method.
Keeping Cleaning chemicals and tools away from the food material at a designated place.
Identifying Cleaning chemicals.
b. Pest control systems: Pests are rodents and insects. Keeping Storage premises and
equipment clean, good and repaired condition avoiding pest harbourage.
Preventing and controlling pests, including isolated storage of unutilized materials and storing
away from wall and off the floor.
Developing pest control program and maintaining records along with date and frequency.
To control pests, adequate control measures shall be in place, for example :
i. For insects – insect-killer, fly-catcher, fly-killer
ii. For rodents – roda-box, rat trap
Storing food material in pest-proof containers stacked above the ground and away from the
walls.
Personal hygiene:
a. Health status: Carrying out Medical examination and vaccination, ensuring that the
food handlers are free from any infectious, contagious and other communicable
diseases.
b. Personal cleanliness: Personnel engaged in food handling should wear required
hygiene wear like uniforms, gloves and head gears.
Maintaining Hygienic personal behaviour like:
No smoking, spitting, sniffing
Avoiding eating or drinking in processing area
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
PART IV
GMP–GHP FOR
TRANSPORTERS
Operations & Control
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Products like pesticide, aromatic chemicals, hazardous chemicals are not transported
together after part loads.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
a. Cleaning and maintenance: Based on the product criticality vehicles shall be cleaned
adequately between the loads. Vehicles should be cleaned according to the product.
Tarpaulins used are washed and kept cleaning defining frequency.
b. Pest control systems: Monitoring infestations in the vehicle and practising fumigation
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
PART V
GMP–GHP FOR
SMALL RETAILERS
APPLYING FOR
REGISTRATION
Sanitary & Hygienic requirements for FBOs /
Food Handlers
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Kirana shops and General Trade Retailers need to include the following
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
5. Sale points, storage racks, tables, benches and boxes, cupboards, etc. Must be clean and
tidy.
8. Pest control –
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
11. Waste disposal –Avoid daily accumulation of waste and contamination from pest
harbourage and infestation .Adequate numbers of covered dustbins should be available.
Proper covering, cleaning and maintaining of drainage system. Leftover food, rubbish are
collected in covered dustbins.
12. Working personnel and food handlers shall follow personal hygiene and behaviour
a. Personnel wearing clean clothes
b. Persons suffering from infectious diseases shall not be given permission to work.
Persons having cuts or wounds should have proper covering and are not allowed to
come in contact with food.
c. All food handlers shall
i. Trim their finger nail.
ii. Washing hands with soap.
iii. Avoid scratching of body parts, hairs.
iv. Not wear loose jewellery, false nails, restrict eating, chewing, smoking, spitting
and nose blowing while food handling.
14. Eating, chewing, smoking, spitting and nose blowing shall be prohibited whilst food
handling.
15. Keeping perishable items as per sales/market requirement avoiding leftovers affecting
safety consumption.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
16. Segregation and separation of vegetarian and non-vegetarian items during storage and
keeping vegetarian products above the non-vegetarian items.
17. All articles stored or intended for sale should fit for consumption and have proper covering
to avoid contamination.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
PART VI
GMP–GHP FOR
SMALL RETAILERS
APPLYING FOR
LICENSE
Facilities
Operations & Controls
Sanitation & Maintenance
Personal Hygiene
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Facilities:
a. Drainage and waste disposal: Regular collection and separation of waste during processing
like spillage of products, spoiled product due to damaged / broken packing material while
handling / storage, left-over’s, disposable plates, etc. to avoid contamination of the food
process and storage area inside /outside the premises. Periodically collection of waste by local
waste-collecting body or disposed of in an appropriate manner.
b. Personal facilities and toilets: Personal facilities include hand washing and drying system with
potable water supply. Food handlers should wear head gear and kitchen aprons (in case of
bakery outlets, fast food counters, etc.). Creating awareness in food handlers by ‘Do’s and
Don’ts boards, Personal Hygiene, Personal Behaviour and Good Manufacturing Practices
putting up at prominent places with pictorial information and instructions in the local
language.
c. Lighting: Adequately lighting facility enables the food handlers operation in hygienic manner.
Suitable covering and protection of lighting preventing contamination.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
b. Storage of raw materials and food: Designing and constructing food storage facility to avoid
contamination and permit adequate cleaning and maintenance activity. During storage of
products, good storage practices shall be followed like:
i. Separation and segregation of material (RM, PM, FG)
ii. identifying material
iii. FIFO (First in first out) system
iv. Storing off the floor and away from the wall
v. Shall be kept closed or covered and bags tied after the use
d. Food packaging:
Packaging material should be stored in clean place/containers, free from pest/rodent
infestation. Packaging material is made of food-grade material. It shall conform to
Regulatory standards mentioned in FSSR 2011.
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Care should be taken while using and storing pest control chemical as it may contaminate raw
materials. Keeping food materials stored in pest-proof containers stacked above the ground
and away from the walls.
Personal hygiene:
a. Health status: Personnel having symptoms of illness, contagious disease, skin disease, or have
cuts and burns are not allowed to come in direct contact with food material.
b. Personal cleanliness: Personnel engaged in food handling products (for e.g. flours, grains,
fruits and vegetables, etc.) shall follow good hygienic practices viz.
i. Wearing clean clothes [head gear and kitchen apron (wherever applicable)] and hand
washing Maintaining hygienic personal behaviour:
ii. Say no to smoking, spitting, sniffing
iii. No eating or drinking in processing area
iv. certain habits viz. scratching nose, running fingers through hair, scratching body parts,
etc need to be avoided.
All packaged food products shall carry a label and requisite information as per provisions of FSS
Act, 2006 and Regulations made there under. (Please refer http://www.fssai.gov.in/home/fss-
legislation/fss-regulations.html)
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
PART VII
FOOD SAFETY
MANAGEMENT
SYSTEM
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Introduction of FSMS:
A Food Safety Management System (FSMS) is a network of interrelated elements that combine to ensure
that food does not cause adverse human health effects. These elements include programs, plans, policies,
procedures, practices, processes, goals, objectives, methods, controls, roles, responsibilities, relationships,
documents, records, and resources.
The purpose of FSMS is to ensure the manufacture, storage, distribution and sale of safe food
There are five basic key elements of Food Safety Management System which are as follows:
Pre-
requisites
Self
inspection FSMS Flow
checklist / Program Chart
Forms
Food
Safety Plan
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
Self-Inspection Checklist:
This is the first part to be taken care of while preparing a FSMS Plan. The Self-inspection checklist shall
cover all the requirements given in Schedule 4 – Part 2 of this handbook. The compliance to the Schedule 4
requirements needs to be inspected by individual FBO with the help of this checklist(Ref. Manual of FSMS,
FSS Act 2006 on FSSAI Website) to check whether the Food Safety Management System is in place and
whether all the licensing conditions are complied.
1 Are there identified tankers or containers for transporting milk, edible oil or frozen foods?
Is processed, packaged, and ready to eat foods protected from contamination and maintained
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during transportation?
Are transportation vehicles used for food items also transport non food items (for e.g.
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pesticide, aromatic chemicals, and hazardous chemicals) along?
Is cleaning and disinfection of vehicles carried out between loads if high risk products are
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transported in the same vehicles?
Are temperature controlled vehicles used for transporting perishable and other such food
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items?
6 Are vehicles cleaned adequately between loads based on the product criticality?
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
FSSR Schedule 4 Checklist - GMP GHP for Small Retailers applying for Registrations
2 Is the surrounding of the establishment / shops / premises clean & properly protected?
Are the surfaces of working tables /counter surfaces / storage bins / shelves :
Clean and hygienic?
Rust / corrosion resistant ?
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Impermeable & in good condition?
Placed above the ground level?
Unbroken?
9 Are the sale points, storage racks, tables, benches, boxes, cupboards, etc clean and tidy?
10 Are different products stored / packed in different compartments to avoid cross contamination?
15 Are the cracks, crevices closed to prevent pest infestation and water accumulation?
Is the refrigerator used for storing perishable items / short h life products cleaned and the
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temperature is maintained?
17 Does accumulation of waste take place leading to pest harbourage & infestation?
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Training Manual food safety supervisor course Basic (level 1) retail & distribution
26 Is eating, chewing, smoking & nose blowing restricted while handling of food?
Do food handlers ensure that the personal belongings are not carried to the storage & sales
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area?
Are the perishable items used immediately without leaving any leftovers leading to
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contamination?
29 Are veg. and non veg. items segregated and separated during storage?
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