Instrument User Manual

24410
(09/2009)

bioMérieux, Inc.
Box 15969
Durham, North Carolina 27704-0969 / USA
Tel. (1) 800-682-2666

bioMérieux® SA
EC REP au capital de 12 029 370 €
673 620 399 RCS LYON
69280 Marcy l’Etoile / France
tél. 33 (0)4 78 87 20 00 / fax 33 (0)4 78 87 20 90
http://www.biomerieux.com
[01]
Algeria China Hungary
bioMérieux Algérie EURL bioMérieux China Limited bioMérieux Hungária Kft.
Algéria Business Center Room 1601-02B & 10 Fóto út. 56 (5. emelet)
Les Pins Maritimes - Mohammadia Est Ocean Centre H-1047 Budapest
Alger nº 24A Jiang Guo Men Nei Street tel. (36) 1 231 3050
tel. (213) 21 89 14 81 100004 Beijing fax (36) 1 231 3059
fax (213) 21 89 14 82 tel. (86) 10 6515 6963
fax (86) 10 6515 6993 India
Argentina bioMérieux India Pvt. Ltd
bioMérieux Argentina bioMérieux China Limited A-32, Mohan Co-Operative Ind. Estate
Av. Congreso 1745 Room 2605, South Tower, New Delhi 110 024
C1428BUE World Trade Center tel. (91) 11 42 09 88 00
Capital Federal Buenos Aires 371-375 Huan Shi Dong East Road fax (91) 11 24 64 88 30
tel. (54) 11 5555 6800 510095 Guangzhou
fax (54) 11 5555 6888 tel. (86) 20 8762 7010 Indonesia
fax (86) 20 8762 7015 Representation Office
Australia bioMérieux Indonesia
bioMérieux Australia P/L Colombia Enseval Building
Unit 25 - Parkview Business Centre bioMérieux Colombia Ltda Kawasan Industri Pulo Gadung -
1, Maitland Place Avenida 15 No. 100-43 JI. Pulo - Lentut No. 10
Baulkham Hills NSW 2153 Piso 2 Jakarta Timur 13920
tel. (61) 2 8852 4700 Bogotá, D.C. tel. (62) 21 461 51 11
fax (61) 2 8852 4777 tel. (57) 1 520 0080 fax (62) 21 460 41 07
fax (57) 1 520 0088
Austria (57) 1 520 0831 Italy
bioMérieux Austria GmbH bioMérieux Italia S.p.A.
Eduard-Kittenberger-Gasse 97 Czech Republic Via Fiume Bianco, 56
Top 3 bioMérieux CZ s.r.o. 00144 Roma
A-1230 Wien Business Park Kosice tel. (39) 06 523 081
tel. (43) 186 50 650 Jinonická 80 fax (39) 06 523 08240
fax (43) 186 50 661 158 00 Praha 5
tel. (420) 2 57 290 623 Ivory Coast
Belgium (420) 2 57 290 232 bioMérieux Afrique Occidentale
bioMérieux Benelux s.a./n.v. fax (420) 2 57 290 964 08 BP 2634
Media Square Avenue Joseph Blohorn
18–19 Place des Carabiniers Denmark Abidjan 08
Bruxelles 1030 bioMérieux Danmark Aps tel. (225) 22 40 93 93/22 40 41 40
tel. (32) 2 743 01 70 Smedeholm 13C fax (225) 22 40 93 94
fax (32) 2 733 55 97 2730 Herlev
tel. (45) 70 10 84 00 Japan
Brazil fax (45) 70 10 84 01 Sysmex bioMérieux, Ltd.
bioMérieux Brasil SA Osaki Central Tower 8F
Estrada Do Mapuá Finland 1-2-2 Osaki Shinagawa-ku
491 Taquara - Jacarepaguá bioMérieux Suomi Oy Tokyo 141-0032
CEP 22710 261 Konalantie 47 C tel. (81) 3 6834 2666
Rio de Janeiro RJ FI-00390 Helsinki fax (81) 3 6834 2667
tel. (55) 21 2444 1400 tel. (358) 9 8545 6000
fax (55) 21 2445 6025 fax (358) 9 8545 6045 Korea
bioMérieux Korea Co., Ltd.
Canada France 1st & 2nd Floor, Yoosung Building
bioMérieux Canada, Inc. bioMérieux SA # 830-67 Yeoksam-dong,
7815, Henri-Bourassa West 69280 Marcy l’Etoile Kangnam-gu
Saint Laurent, QC tel. (33) (0)4 78 87 20 00 Séoul 135-080
H4S 1P7 fax (33) (0)4 78 87 20 90 tel. (82) 2 2188 4700
tel. (1) 514 336 7321 http://www.biomerieux.com fax (82) 2 547 6263
fax (1) 514 807 0015
Germany Mexico
Chile bioMérieux Deutschland GmbH bioMérieux México SA de CV
bioMérieux Chile S.A. Weberstrasse 8 Chihuahua 88, col. Progreso
Seminario 131 D 72622 Nürtingen México 01080, D.F.
Providencia tel. (49) 7022 30070 tel. (52) 55 5481 9550
Santiago fax (49) 7022 36110 fax (52) 55 5616 2245
tel. (56) 2634 20 92
fax (56) 2634 20 93 Greece Netherlands (The)
bioMérieux Hellas S.A. bioMérieux Benelux BV
Papanikoli 70 Boseind 15
15232 Halandri P.O. Box 23
Athens 5280 AA Boxtel
tel. (30) 2 10 81 72 400 tel. (31) 411 65 48 88
fax (30) 2 10 68 00 880 fax (31) 411 65 48 73
New Zealand Singapore Thailand
bioMérieux New Zealand Ltd. bioMérieux Singaporete. Ltd. bioMérieux Thailand Ltd
C/- Logical Freight Solutions 11 Biopolis Way, Helios, Block 11 3195/9 Vibulthani Tower, 4th Floor
12C Rennie Drive, Airport Oaks #10-03 Singapore 138667 Rama IV Road, Klongton, Klongtoey
Auckland tel. (65) 6513 9554 Bangkok 10110
tel. (64) 9 918 6354 fax (65) 6478 9501 tel. (66) 2 661 56 44
fax (64) 9 918 6355 fax (66) 2 661 56 45
South Africa
Norway bioMérieux South Africa Pty Turkey
bioMérieux Norge AS 7 Malibongwe Drive bioMérieux Diagnostik A.S.
Økernveien 145 Randburg 2125 Değirmen Sok. Nida Plaza Kat:6
N-0513, Oslo tel. (27) 11 801 91 10 34742 Kozyataği-Istanbul
tel. (47) 23 37 55 50 fax (27) 11 791 24 19 tel. (90) 216 444 00 83
fax (47) 23 37 55 51 fax (90) 216 373 16 63
Spain
Philippines (The) bioMérieux España S.A. United Kingdom
Representation Office Manual Tovar, 45–47 bioMérieux UK Ltd
bioMérieux Philippines 28034 Madrid Grafton Way, Basingstoke
11th Floor, Pearlbank Centre tel. (34) 91 358 11 42 Hampshire RG22 6HY
146 Valero Street, Salcedo Village fax (34) 91 358 06 29 tel. (44) 1256 461881
1227 Makati City fax (44) 1256 816863
tel. (632) 817 7741 Sweden
fax (632) 812 0896 bioMérieux Sverige AB USA
Hantverksvägen 15 bioMérieux, Inc.
Poland 436 33 Askim 100 Rodolphe Street
bioMérieux Polska Sp. Z.o.o. tel. (46) 31 68 84 90 Durham NC 27712
Ul. Zeromskiego 17 fax (46) 31 68 48 48 tel. (1) 919 620 2000
01-882 Warsaw
tel. (48) 22 569 85 00 Switzerland Vietnam
fax (48) 22 569 85 54 bioMérieux Suisse s.a. Representation Office
51, avenue Blanc bioMérieux Vietnam
Portugal Case postale 2150 Room 4A, 4th Floor
bioMérieux Portugal, Lda. 1211 Genève 2 Green House Building
Av. 25 de Abril de 1974, nº 23-3º tel. (41) 22 906 57 60 62A Pham Ngoc Thach Street, Ward 6
2795-197 LINDA-A-VELHA fax (41) 22 906 57 42 District 3
tel. (351) 21 415 23 50 Ho Chi Minh City
fax (351) 21 418 32 67 Taiwan tel. (84) 88 209 906
Representation Office fax (84) 88 209 905
Russia bioMérieux China Limited
o.o.o. bioMérieux Taiwan Branch
Derbenevskaya ul. 20, str. 11 RM 608, No. 6-3 Ching Cheng Street
115 114 Moscow Taipei 105
tel. (7) 495 221 10 79 tel. (886) 2 2545 2250
fax (7) 495 221 10 79 fax (886) 2 2545 0959
Liability Disclaimer

bioMérieux, Inc. makes no express or implied warranty regarding this

manual, its quality, performance, or appropriate use regarding any type of
specific procedure.

Furthermore, this manual may be modified by bioMérieux without notice

and without implying any obligation or liability on the part of the company.

Intellectual Property

bioMérieux, VITEK, and Advanced Expert System are registered trademarks of

bioMérieux, Inc.

© 2009 bioMérieux, Inc. All rights reserved.

No part of this publication may be reproduced, transmitted, transcribed,

stored in a retrieval system, or translated into any language (human or
computer) in any form, or by any means whatsoever, without the prior
express written permission of bioMérieux, Inc.
Patent Information

The VITEK® 2 Compact instrument is covered by one or more of the

following U.S. Patent Numbers:

• Carousel for Incubation Station — 6,136,270

• Incubation Station — 6,156,565
• Reader Head Assembly — 5,888,455
• Transport System from Incubation Station to Optical Reader —
5,853,666; 5,670,375; 5,798,085
• Cutting and Sealing Station — 5,891,396
• Instrument — 6,086,824
• Foreign Counterparts

Other Patents Pending.

The VITEK® 2 Compact instrument may also be covered by one or more of

the following U.S. Patent Numbers:

D414,272; D437,797; 5,609,828; 5,746,980; 5,804,437; 5,869,005;

5,932,177; 5,951,952; 6,267,929; 6,309,890; 6,340,573; and Foreign
Counterparts.

Other Patents Pending.

Warranty

bioMérieux, Inc., (“Seller”) warrants the VITEK® 2 Compact instrument (the

“Instrument”) to the original purchaser for a period of one (1) year after date
of installation against defects in material and workmanship and defects
arising from failure to conform to specifications applicable on the date of
installation. Seller further agrees to correct, either by repair, or, at its election,
by replacement, any such defect found on examination to have occurred,
under normal use and service, during such one-year period, provided Seller
is promptly notified in writing upon discovery of such defect.

Seller shall not be liable under this Warranty for any defect arising from
abuse of the system, failure to operate and maintain the system in
accordance with the documentation included with the Instrument, including
repair service, alteration or modification of the system by any person other
than service personnel of bioMérieux, Inc., or use of modified, changed, or
previously used disposables.

The warranty of Seller set forth above and the obligations and liabilities
of Seller thereunder are exclusive and in lieu of all other remedies or
warranties, express or implied, arising by law or otherwise, with respect
to the system delivered hereunder (including without limitation any
obligation of Seller with respect to merchantability, fitness for particular
purpose and non-infringement). In no event shall Seller be liable for
incidental or consequential damages, however arising and whether or
not occasioned by Seller’s negligence.

This Warranty shall not be extended or altered except by written instrument

signed by Seller.

All of the product elements in the Seller’s Instrument and the total
Instrument are warranted to be new or equivalent to new for the full product
warranty period of one year. Disposables and replacement items with a
normal life expectancy of less than one (1) year, such as batteries and bulbs,
are excluded from this warranty.
 TABLE OF CONTENTS

LIST OF FIGURES ........................................................................................................................... V

LIST OF TABLES ............................................................................................................................ IX

HOW TO USE THIS MANUAL .....................................................................................................1-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Chapter Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Purpose of the VITEK® 2 Compact System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Additional Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Chapter Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Finding Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Typographic and Usage Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Name and Titles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Press . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Procedural Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Select. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
User Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Warnings, Cautions, and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Standard Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

INSTRUMENT OVERVIEW ............................................................................................................2-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Chapter Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installation Recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
External Instrument Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Access Doors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Controls and Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Turning on the VITEK® 2 Compact Instrument. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Startup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Internal Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Test Card Processing Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
The Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Filler Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Cassette Load and Unload Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

VITEK® 2 Compact Instrument User Manual i

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 Table of Contents

Bar Code Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Sealer Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Test Card Incubation and Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Transmittance Optics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Card Ejection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Waste Collection Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
User Interface System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Keypad and Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

CONFIGURATION........................................................................................................................3-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Chapter Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Setting Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Instrument Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Setting Instrument Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Setting Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Schedule QC Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
QC Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Alert Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Alert Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Setting Alert Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Alert Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Setting Alert Volumes Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
LCD Screen Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Keyclick Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Setting Range Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

PROCESSING TEST CARDS .........................................................................................................4-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Chapter Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
VITEK® 2 Compact Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Instrument Status Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Filler Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Loader Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
General Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

ii VITEK® 2 Compact Instrument User Manual

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 Table of Contents

Information and Warning Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Processing Test Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
The Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Cassette Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Generate Cassette Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Filler Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Cassette Load/Unload Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Loading a Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Monitoring Card Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Unloading a Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Unload a Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Removing Ejected Test Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Removing the Waste Collection Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Replacing the Waste Collection Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

INSTRUMENT MAINTENANCE .....................................................................................................5-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Chapter Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Unlock Front User Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Manual Temperature Check (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Cleaning the Carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Removing the Carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Cleaning the Carousel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Replacing the Carousel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Cleaning the Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Instrument Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Cleaning the Optics (Power Off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Cleaning Instrument Exterior and User Access Doors . . . . . . . . . . . . . . . . . . . . 5-18
Cleaning Interior Instrument Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Cleaning the Waste Collection Bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Cleaning the Filler Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Cleaning the Cassette Load/Unload Station. . . . . . . . . . . . . . . . . . . . . . . . 5-21
Turning the Instrument On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21

DIAGNOSTICS AND TROUBLESHOOTING .....................................................................................6-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Chapter Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Error Handling System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Error Alarm Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Error Message Queue Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

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Table of Contents

Intervention Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Contents of Intervention Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Interventions During Filling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Interventions During Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Interventions During Bar Code Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Jam Condition Intervention Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Instrument Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Instrument Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Filler Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Checking the Instrument Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Displaying Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Last Maintenance Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Cleaning the Optics (With Cards Processing — Power On) . . . . . . . . . . . . . . . . 6-16
Verifying the Optics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Subsystem Error Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19

APPENDIX A............................................................................................................................. A-1

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
VITEK® 2 Compact Instrument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
General Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

APPENDIX B............................................................................................................................. B-1

Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

APPENDIX C ..............................................................................................................................C-1
Instrument Error Code User Response Table . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Using the Error Code User Response Table . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Cycling the Power of the Instrument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

GLOSSARY .................................................................................................................. GLOSSARY-1

INDEX ................................................................................................................................ INDEX-1

NOTES .............................................................................................................................. NOTES-1

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 LIST OF FIGURES

Figure 2-1: VITEK® 2 Compact Instrument............................................................................................2-2

Figure 2-2: Access Door Locking Mechanism.......................................................................................2-3
Figure 2-3: User Access Doors Open Position ......................................................................................2-4
Figure 2-4: Fill Door, Load Door, and Waste Collection Door Open.............................................2-4
Figure 2-5: VITEK® 2 Compact Displays.................................................................................................2-5
Figure 2-6: UPS and Data Connections..................................................................................................2-6
Figure 2-7: Power Switch and Power Cord Receptacle .....................................................................2-7
Figure 2-8: Initial Logo Screen ..................................................................................................................2-7
Figure 2-9: Initialization Screen ................................................................................................................2-8
Figure 2-10: Status Screen............................................................................................................................2-8
Figure 2-11: VITEK® 2 Compact Cassette ............................................................................................ 2-10
Figure 2-12: Filler Station ........................................................................................................................... 2-10
Figure 2-13: Fill Indicator LED................................................................................................................... 2-11
Figure 2-14: Cassette Load/Unload Door............................................................................................. 2-12
Figure 2-15: Load Indicator LED .............................................................................................................. 2-12
Figure 2-16: Bar Code Reader.................................................................................................................. 2-13
Figure 2-17: Incubator with Cover........................................................................................................... 2-15
Figure 2-18: Incubator without Cover .................................................................................................... 2-16
Figure 2-19: Optics ....................................................................................................................................... 2-17
Figure 2-20: Waste Collection Station .................................................................................................... 2-18
Figure 2-21: User Interface ........................................................................................................................ 2-19
Figure 2-22: VITEK® 2 Compact Main Menu ....................................................................................... 2-20
Figure 2-23: Main Menu Diagram .......................................................................................................... 2-21
Figure 3-1: VITEK® 2 Compact Main Menu Screen............................................................................3-2
Figure 3-2: Configuration Menu Screen.................................................................................................3-3
Figure 3-3: Instrument Name Screen......................................................................................................3-3
Figure 3-4: Date Format Screen ...............................................................................................................3-5
Figure 3-5: Configuration Menu Screen.................................................................................................3-6
Figure 3-6: Schedule QC Status Screen .................................................................................................3-6
Figure 3-7: Set Schedule QC Status Screen..........................................................................................3-7
Figure 3-8: Schedule QC Status Error Screen.......................................................................................3-7

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List of Figures

Figure 3-9: QC Status Screen .................................................................................................................... 3-8

Figure 3-10: Alert Options Screen .............................................................................................................. 3-9
Figure 3-11: Main Alert Options Screen .................................................................................................3-10
Figure 3-12: Main Alert Volumes Screen ...............................................................................................3-11
Figure 3-13: Alert Volumes Screen...........................................................................................................3-12
Figure 3-14: Display Options Screen.......................................................................................................3-13
Figure 3-15: Change Alert Volumes Screen ..........................................................................................3-14
Figure 4-1: Instrument Status Field ......................................................................................................... 4-3
Figure 4-2: Filler Ready Screen................................................................................................................. 4-5
Figure 4-3: Filling-in-progress indicator................................................................................................. 4-5
Figure 4-4: Message Queue Indicator (Warning Mode) ................................................................4-10
Figure 4-5: Fill Indicator LED ...................................................................................................................4-13
Figure 4-6: Load Indicator LED ...............................................................................................................4-14
Figure 4-7: Load Door (Open) ................................................................................................................4-14
Figure 4-8: Waste Collection Station (Opened).................................................................................4-16
Figure 5-1: Incubator with Thermometer .............................................................................................. 5-3
Figure 5-2: Thermometer Clip................................................................................................................... 5-3
Figure 5-3: Main Menu................................................................................................................................ 5-5
Figure 5-4: Carousel Removal Confirmation........................................................................................ 5-5
Figure 5-5: Preparing for Section Removal........................................................................................... 5-6
Figure 5-6: Remove Carousel Section .................................................................................................... 5-6
Figure 5-7: Carousel with Cover............................................................................................................... 5-7
Figure 5-8: Carousel without Cover......................................................................................................... 5-7
Figure 5-9: Rotating Carousel ................................................................................................................... 5-8
Figure 5-10: Removal Complete ................................................................................................................. 5-8
Figure 5-11: Ready to Replace Carousel................................................................................................5-10
Figure 5-12: Preparing to Replace Carousel.........................................................................................5-10
Figure 5-13: Ready to Replace Carousel................................................................................................5-11
Figure 5-14: Carousel Replacement ........................................................................................................5-11
Figure 5-15: Carousel Replacement Complete ....................................................................................5-12
Figure 5-16: Shutdown System .................................................................................................................5-14
Figure 5-17: Confirm Shutdown................................................................................................................5-15
Figure 5-18: Shutdown in Progress .........................................................................................................5-15
Figure 5-19: Shutdown Ready...................................................................................................................5-16

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 List of Figures

Figure 5-20: Optics Assembly.................................................................................................................... 5-17

Figure 5-21: Optics Cleaning .................................................................................................................... 5-17
Figure 6-1: Error Handling Flowchart......................................................................................................6-3
Figure 6-2: Error Message Queue (List Form)......................................................................................6-5
Figure 6-3: Error Message Queue (Detail Form).................................................................................6-6
Figure 6-4: Intervention Sample Screen ................................................................................................6-7
Figure 6-5: Incubator Not Ready ..............................................................................................................6-8
Figure 6-6: Transfer Failure........................................................................................................................6-9
Figure 6-7: Jam Condition ....................................................................................................................... 6-12
Figure 6-8: Jam Condition Fix Intervention ........................................................................................ 6-13
Figure 6-9: Temperatures ........................................................................................................................ 6-15
Figure 6-10: Version Information............................................................................................................. 6-15
Figure 6-11: Last Maintenance Date ...................................................................................................... 6-16
Figure 6-12: Optics Cleaning .................................................................................................................... 6-17
Figure 6-13: Optics Cleaning Ready ....................................................................................................... 6-17
Figure 6-14: Optics Self Test...................................................................................................................... 6-18
Figure 6-15: Subsystem Error Status Screen........................................................................................ 6-19

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List of Figures

viii VITEK® 2 Compact Instrument User Manual

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 LIST OF TABLES

Table 2-1: Processing Cycle ...................................................................................................................2-9

Table 2-2: Fill Indicator Status ............................................................................................................ 2-11
Table 2-3: Load Indicator Status ......................................................................................................... 2-13
Table 4-1: Workflow ................................................................................................................................ 4-11
Table 4-2: Cassette Preparation Information ................................................................................. 4-13
Table 6-1: Diagnostic Tests .................................................................................................................. 6-14
Table C-1: VITEK® 2 Compact Instrument Error Code User Response Table ..........................C-2

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List of Tables

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 HOW TO USE THIS MANUAL 1
Introduction

This chapter provides important information about the VITEK® 2 Compact

system and how to use this manual. We recommend that you read this
chapter first.

IMPORTANT: Read this manual carefully before attempting to operate the VITEK® 2
Compact system.

Note: The instrument conforms to the relevant European regulations for electrical
safety and EMC.

Chapter Contents

Purpose of the VITEK® 2 Compact System • 1-2

Purpose of This Manual • 1-2
Additional Supplies • 1-3
Intended Audience • 1-3
Manual Organization • 1-3
Chapter Organization • 1-4
Finding Topics • 1-4
Typographic and Usage Conventions • 1-5
Name and Titles • 1-5
Press • 1-5
Procedural Steps • 1-5
References • 1-5
Select • 1-5
User Input • 1-5
Warnings, Cautions, and Information • 1-6
Standard Symbols • 1-7

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Purpose of the VITEK® 2 Compact System How to Use this Manual

Purpose of the VITEK® 2 Compact System

The VITEK® 2 Compact system is dedicated to the identification of bacteria

and yeasts and susceptibility testing of clinically significant bacteria.

The system includes the VITEK® 2 Compact instrument, a computer

(workstation), and printer.

The software provided with the VITEK® 2 Compact system includes analysis
and data-management programs. A bidirectional computer interface
transfers results automatically to the user’s laboratory information system
(LIS) and to various product and patient reports.

A Quality Control System is available to validate a VITEK® 2 Compact system

test kit. An Advanced Expert System™ (Clinical Use) is available to provide
online, systematic validation of results and interpretation of resistant
phenotypes found during susceptibility testing.

Purpose of This Manual

This manual focuses on the VITEK® 2 Compact instrument and how to use it
in the user’s workflow. It contains step-by-step procedures for using the
instrument.

Note: The computer, printer, dispenser, and DENSICHECK are packaged with their
own instructions for use and maintenance.

By using the information and procedures in this manual, the user can
perform all the functions required to operate the system, including:

• operating the VITEK® 2 Compact instrument

• interpreting information on the user interface
• performing preventive maintenance
• using the software to work with the system’s hardware components

For more information on test cards, see the VITEK® 2 Compact Online
Product Information. For more information on software workflow and
procedures, see the VITEK® 2 Compact Online Software User Manual.

Note: Screens and figures are intended for illustrative purposes only and are not
to be construed as representations of actual test data, results, or
components. Screens and components are not shown to scale.

The VITEK® 2 Compact system works with identification and susceptibility

cards. These are also referred to as disposables or test kits. For specific

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How to Use this Manual Additional Supplies

information on disposables, see the VITEK® 2 Compact Online Product

Information for the specific card.

Additional Supplies

Contact bioMérieux or the local vendor for laboratory supplies and other
accessories.

Intended Audience

The VITEK® 2 Compact system and this manual are intended for laboratory
use by trained, professional, clinical and industrial users. Most material in the
manual applies to both sets of users.

Note: If any information in the manual is intended for clinical use only or industrial
use only, it is marked Clinical Use or Industrial Use.

Manual Organization

The manual is organized by chapters:

Chapter 2, Instrument Overview — describes the instrument components,

cassettes, and bar code reader.

Chapter 3, Configuration — describes how to set the instrument’s

configurable options for optimal performance in your laboratory setting.

Chapter 4, Processing Test Cards — describes the procedures you need to

process VITEK® 2 Compact test cards.

Chapter 5, Instrument Maintenance — provides maintenance procedures

required to keep instrument components in optimal condition.

Chapter 6, Diagnostics and Troubleshooting — provides troubleshooting

procedures for the VITEK® 2 Compact instrument. These procedures include
instrument diagnostics, optics verification, and power failure.

Appendix A, Hardware Specifications — lists VITEK® 2 Compact instrument

specifications.

Appendix B, Maintenance Log — used to record and document the

maintenance items listed.

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Chapter Organization How to Use this Manual

Appendix C, Instrument Error Code User Response Table — provides you,

where possible, with the recovery procedure that is most likely to restore the
instrument to normal operation.

Chapter Organization

All of the workflow and procedural chapters are organized in the same way
and include the following:

• Introduction — Brief description of the chapter’s content and, where

applicable, an explanation of how to access the menu or menu command
that is the subject of the chapter.

• Chapter Contents — A table of contents for the chapter

• Procedures

• Background Information, where applicable and useful

Finding Topics

This manual uses several methods to help you find information and keep
your bearings:

Table of Contents — Located at the front of the manual. It contains the titles
of all chapters/appendices and their sections, and the page number of each
title and section.

List of Figures — Located at the front of the manual. It contains a list of all
figures in the manual and the page number of each figure.

List of Tables — Located at the front of the manual. It contains a list of all
tables in the manual and the page number of each table.

Chapter Contents — Located at the front of each chapter. It lists all sections
in the chapter and their page numbers.

Page Headers — Located at the top of each page. There are two parts to a
header: the chapter title and the primary section title.

Page Footers — Located at the bottom of each page. There are four parts to
a footer: the manual’s title, the manual’s part number, the revision date (if
applicable), and the page number.

Index — Located at the back of the manual. It contains topical entries and
their page numbers.

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How to Use this Manual Typographic and Usage Conventions

Typographic and Usage Conventions

Name and Titles

The names and titles of menus, fields, and icons are in Proper Case, bold.

Example: Select Configuration.

The names of windows and screens are in Proper Case, but are not bolded.

Example: From the Configuration menu screen...

Press
This manual uses the word “press” to refer to pressing a key on the user
interface in order to initiate action in the firmware.

Example: Press the Message (!) key.

We also use the word “press” to refer to pressing switches and buttons on
the instrument or other hardware components.

Procedural Steps
Steps in procedures are sequentially numbered. A bullet list in a step
indicates options.

References
References to chapter and section titles in this manual are in Proper Case.

Example: See Chapter 5, Preventive Maintenance.

References to other manuals are in Proper Case and italic.

Example: See the VITEK® 2 Compact Online Software User Manual.

Select
The word “select” is generally used for selecting menu commands and for
user interface navigation.

Example: Select Configuration > Date Format.

User Input
Instructions for user input begin with the word “type” or “enter.” This manual
uses bold for literal user input and italic for placeholders.

Example of Literal User Input: In the box, type April 1.

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Warnings, Cautions, and Information How to Use this Manual

In this example, you are to type exactly what you see on the page (April 1 in
this example).

Example of a Placeholder: Enter your password before you...

In this example, you are to type your assigned password.

Warnings, Cautions, and Information

This manual uses different types of symbols to alert you to important

information. Symbols and their associated information are labeled in text
where they occur and set off from surrounding paragraphs, as shown in the
following examples.

WARNING
Warning is a statement that alerts the user to the possibility of
injury, death, or other serious adverse reactions associated with
the use or misuse of a device.

CAUTION: Caution is a statement that alerts the user to the

possibility of a problem with the device associated with its use or
misuse. Such problems include device malfunction, device
failure, damage to the device, or damage to other property.
Where applicable, a caution statement may include a precaution
that should be taken to avoid the hazard.

IMPORTANT: Important relates to content presented in this manual. It is used to

reinforce the importance of your understanding or remembering
something.

Note: Note supplies additional information about a topic.

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How to Use this Manual Standard Symbols

Standard Symbols

The following table presents symbols that may appear in the instructions
for use or on the instrument, package inserts, or packaging.

CE-Marking of Conformity

Consult Instructions for Use

Use by

Manufacturer

Date of manufacture

Contains sufficient for <n> tests

Keep dry

Fragile, handle with care

Caution, consult accompanying documents

Biological risks

Electric shock warning

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Standard Symbols How to Use this Manual

Radiation warning

Potential pinch-point warning

Laser

Temperature limitation

Upper limit of temperature

Lower limit of temperature

In Vitro Diagnostic Medical Device

Batch code

Authorized Representative in the European Community

Catalog number

Serial Number

Do not reuse

Recyclable

Separate collection for waste electrical and electronic

equipment

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How to Use this Manual Standard Symbols

Very toxic

Corrosive

Sodium azide

Irritant

Positive control

Negative control

Keep away from sunlight

Protect from light

This way up

Do not stack

Humidity limitation

Fuse

Direct current

Alternating current

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Standard Symbols How to Use this Manual

Both direct and alternating current

Three-phase alternating current

Earth (ground) terminal

Protective conductor terminal

Frame or chassis terminal

Equipotentiality

ON (supply)

OFF (supply)

ON (only for a component of the system equipment)

OFF (only for a component of the system equipment)

Equipment protected throughout by double insulation or

reinforced insulation (Equivalent to Class II of IEC 536)

Potential tip over/crush hazard

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 INSTRUMENT OVERVIEW 2
Introduction

This chapter describes the hardware systems in the VITEK® 2 Compact

instrument. The section External Instrument Components describes the
exterior controls, displays & connections, and doors by which you gain access
to the interior. The section Internal Processing describes the functional
stations and components located inside the instrument.

Chapter Contents

Installation Recommendations • 2-2

External Instrument Components • 2-2
Access Doors • 2-2
Controls and Displays • 2-5
Connections • 2-6
Turning on the VITEK® 2 Compact Instrument • 2-7
Startup Procedure • 2-7
Internal Processing • 2-9
Test Card Processing Cycle • 2-9
The Cassettes • 2-9
Filler Station • 2-10
Cassette Load and Unload Station • 2-12
Bar Code Reader • 2-13
Sealer Station • 2-14
Test Card Incubation and Reading • 2-15
Carousel • 2-15
Transmittance Optics • 2-16
Card Ejection • 2-17
Waste Collection Station • 2-18
User Interface System • 2-18
Keypad and Screen • 2-19
Menu System • 2-20

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Installation Recommendations Instrument Overview

Installation Recommendations

The initial installation is performed by bioMérieux Service Engineers. Please

refer to Appendix A for instrument specifications.

External Instrument Components

The following pages contain labeled photographs of the VITEK® 2 Compact

instrument. Use these diagrams to locate and familiarize yourself with the
external controls and the access doors to the interior of the instrument.

WARNING
Due to the nature of the instrument, the potential exists for
personal injury or damage to the instrument from electrostatic
discharge.

Access Doors
Figure 2-1 illustrates the location of instrument access doors.

2
1

5 4

Figure 2-1: VITEK® 2 Compact Instrument

1 — Fill Door. Provides access to the Filler Station.

2 — Front User Access Door. Provides access to the optics, incubator, and a
portion of the test card transport system.

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Instrument Overview External Instrument Components

3 — Top User Access Door. Opens only when the Front User Access Door is
open, and provides access to the optics and carousel. This door lifts from the
front (Figure 2-3) and remains in the open position until the operator closes
it.

4 — Load Door. Provides access to the Cassette Load/Unload station. A

locking mechanism prevents opening of this door during operation.

5 — Waste Collection Door. Provides access to the Waste Collection station

where ejected test cards are removed from the instrument. The door is held
in place magnetically and opens from the right (Figure 2-4).

Locking mechanisms prevent the Load Door and Front User Access Door
from opening during operation. The Top User Access Door is not equipped
with its own lock, but it cannot be opened when the Front User Access Door
is locked.

Figure 2-2: Access Door Locking Mechanism

6 — Optical Sensor. Senses when the door is opened or closed.

7 — Door Latch and Lock. The latch holds the door closed, while the locking
mechanism consists of a pin extending from inside the cabinet into the latch,
locking the door.

Figures 2-3 and 2-4 show the instrument with the doors open.

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External Instrument Components Instrument Overview

Figure 2-3: User Access Doors Open Position

10 9

Figure 2-4: Fill Door, Load Door, and Waste Collection Door Open

8 — Filler Station

9 — Cassette Load/Unload Station

10 — Waste Collection Bin

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Instrument Overview External Instrument Components

Controls and Displays

This section illustrates the exterior controls and displays located on the
VITEK® 2 Compact instrument.

Figure 2-5: VITEK® 2 Compact Displays

1 — User Interface Screen and Keypad. This screen and keypad comprise
the instrument User Interface system.

2 — Fill Indicator LED. Alerts user of the fill status. See Table 2-2 on
page 2-11.

3 — Load Indicator LED. See Table 2-3 on page 2-13.

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External Instrument Components Instrument Overview

Connections
This section illustrates the exterior connections located on the VITEK® 2
Compact instrument.

Figure 2-6: UPS and Data Connections

1 — UPS Connection. Located on the left side of the instrument. This cable
connector port connects the instrument to an optional uninterruptible
power supply (UPS). Through this port, the UPS notifies the instrument of a
power failure, so it can begin appropriate procedures.

2 — Workstation Connection. This connector port accepts the cable that

connects the VITEK® 2 Compact instrument to the workstation computer.

3 — AC Power Switch and Cord Receptacle. This switch supplies power to

the VITEK® 2 Compact instrument. The cord receptacle accepts the power
cord that is connected to the main power supply. This is located on the right
side of the instrument.

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Instrument Overview Turning on the VITEK® 2 Compact Instrument

Figure 2-7: Power Switch and Power Cord Receptacle

Turning on the VITEK® 2 Compact Instrument

Note: Refer to the VITEK® 2 Compact environmental and electrical specifications in

Appendix A before starting the instrument.

Startup Procedure
1) Make sure the instrument is connected to an appropriate power supply
using the power cord supplied with the instrument.

2) Press the AC power switch to the ON position (Figure 2-7).

The instrument goes through an initialization sequence that includes

several self-tests.

Figure 2-8: Initial Logo Screen

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Turning on the VITEK® 2 Compact Instrument Instrument Overview

During this time, the instrument is also bringing the carousel/incubator

up to the specified temperature for test card incubation. The user
interface displays the Initial Logo screen followed by the Initialization
screen (Figure 2-9).

Figure 2-9: Initialization Screen

After a few minutes, the Status screen appears. The Status field at the
bottom of the screen (Figure 2-10) should show a status of Warming or OK.
The Warming status means that the carousel temperature is not yet within its
specified range. This typically takes 5 to 15 minutes.

VITEK® 2 Compact is ready to begin processing cards when the Status field
displays OK.

Figure 2-10: Status Screen

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Instrument Overview Internal Processing

Internal Processing

The VITEK® 2 Compact instrument is an integrated system, combining the

tasks of test card inoculation, test card incubation, and reading.

Test Card Processing Cycle

The components and functionality of VITEK® 2 Compact are best described
by following a test card through a typical processing cycle. Table 2-1
summarizes this cycle, and indicates where you can find more details.

Table 2-1: Processing Cycle

Component Processing Phase See also…

Cassettes Sample preparation page 2-9

Filler Station Filling page 2-10

Cassette Load/Unload Station Sample preparation page 2-12

Bar Code Reader Sample preparation page 2-13

Sealer Station Sealing page 2-14

Test Card Incubation and Reading Test card analysis page 2-15

Card Ejection Test card transport page 2-17

Waste Collection Station Test card transport page 2-18

User Interface System All process phases page 2-18

The Cassettes
The cassette is the main component of the test card transport system. It can
hold up to 10 test cards with their inoculum test tubes.

WARNING
The cassette should be considered as potentially contaminated
and should be handled appropriately. Qualified laboratory
personnel should take the usual precautions necessary for
handling infectious agents. Extreme caution should be
exercised when handling broken test tubes.

Test Card Slots. The top portion of a cassette is divided into 10 test card
slots that can hold various combinations of VITEK® 2 Systems test cards.

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Internal Processing Instrument Overview

Test Tube Holders. The cassette has 10 wells that hold test tubes for
inoculum.

Cassette Base. The base of a cassette is custom shaped to fit into the Filler
and the Cassette Load/Unload stations and is designed with a hand grip
located on the end of the cassette opposite the bar code.

Cassette Bar Code ID. Located on the front side of the cassette. This bar
code identifies the cassette to the instrument.

Figure 2-11: VITEK® 2 Compact Cassette

Filler Station
The station consists of the fill door, fill chamber, and an indicator LED. At the
Filler (vacuum) station, all of the test cards in a cassette are inoculated with
the suspension contained in their corresponding test tubes.

Figure 2-12: Filler Station

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Instrument Overview Internal Processing

Figure 2-13: Fill Indicator LED

For fill indicator status descriptions see Table 2-2 for details.

Table 2-2: Fill Indicator Status

Indicator Light (LED) Status

OFF Filler Idle

Solid Blue Arrow Cards are Filling

Blue Blinking Arrow Filling Cycle Complete with No Errors

X (Red LED) Filling Error

Note: Clean the filler seal periodically. See Chapter 5 for maintenance details.

The Filler Station uses a vacuum chamber and pump. When the cassette is
placed in this station, the operator initiates the filling cycle by closing the
door and pressing the Start Fill button. The following steps occur:

1) The pump evacuates the air from the chamber. This forces the air inside
each test card to escape via the transfer tube and bubble up through the
suspension. The channels and wells inside of each test card are now at a
vacuum.

2) After a short period, the instrument slowly releases the vacuum. The
increasing air pressure inside the chamber forces the suspension in each
test tube through the transfer tube and into the channels and wells of
the test card.

Various temperature and air pressure sensors in the system monitor the
inside of the vacuum chamber. VITEK® 2 Compact ensures proper test card
fills by monitoring these parameters throughout the entire cycle and
controlling the rate at which the vacuum is drawn and released.

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Internal Processing Instrument Overview

Cassette Load and Unload Station

Load and unload cassettes into the VITEK 2 Compact instrument for test card
processing using this station. The station consists of the load door and an
indicator LED. The door has a locking mechanism (Figure 2-14).

Figure 2-14: Cassette Load/Unload Door

Figure 2-15: Load Indicator LED

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Instrument Overview Internal Processing

Table 2-3: Load Indicator Status

Indicator Light (LED) Status

Off Either the loader is idle and the door is locked, or it is

ready to load a cassette and the door is unlocked.

Solid Blue Arrow Cards are processing in the station and the cassette load
door is locked and cannot be opened.

Blue Blinking Arrow The cassette is ready to be removed from the station. The
cassette load door is unlocked. When you remove the
cassette and close the door, the indicator LED turns off.

X (Red LED) Indicates a processing error.

CAUTION: The VITEK® 2 Compact test card transport system stops

while the cassette load door is open. Be sure to close the door
after loading or unloading a cassette to prevent the test card
transport from stopping.

Bar Code Reader

After the user loads the cassette into the instrument, the bar code reader
scans the information encoded on the bar code label found on each cassette
and test card.
1

3
Figure 2-16: Bar Code Reader

1 — Bar Codes
2 — Bar Code Scanner
3 — Beam

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Internal Processing Instrument Overview

The following information is linked to the test card bar code:

• Test card type. For example, a Gram-Negative Susceptibility test card.

• Test card expiration date. This date is transferred to the workstation,

which prints it on the laboratory report.

• Test card lot information and sequence number. This includes the test
card’s lot number to provide manufacturing traceability. The sequence
number uniquely identifies a test card.

In addition to reading the bar codes on the cards, the reader also scans the
bar code located on the cassette itself. This bar code identifies the cassette
to the instrument as cassette one through nine.

CAUTION: When handling test cards, make sure you do not

deface the bar code in any way.

Note: The bar code reader inside the instrument has no lasers and is certified to
IEC60825-1 LED Safety: Class 1.

Sealer Station

CAUTION: The sealer station contains a wire that is heated during

the sealing operation. Do not attempt to reach into the load door
or User Access Doors during the sealing operation.

The Sealer station is located inside the Cassette Load/Unload Station. It

completes the sample preparation functions that take place inside VITEK® 2
Compact. This is accomplished by heat-sealing the transfer tube to seal off
the contents of the test card.

A heated wire comes in contact with each transfer tube. The plastic tube
melts, causing most of it to separate from the test card and drop into the test
tube. The portion that remains attached to the test card is sealed by the
melting plastic. The instrument produces small amounts of fumes during
sealing, which is normal and non-toxic.

Note: The sealer leaves a stub that remains from the transfer tube. The stub may
be up to 0.06 inch (1.5 mm) long and does not affect normal operations.

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Instrument Overview Internal Processing

Test Card Incubation and Reading

After test cards are sealed and read by the bar code reader, they are ready for
incubation and reading cycles. The test card transport system moves the
cassette into position for a mechanism, called the card loader, to place each
test card into a slot on a carousel, where it remains throughout the
incubation period.

Carousel
The Incubator (Figure 2-17) with the cover in place, contains a Carousel with
a capacity of 15 to 60 test cards depending on the option purchased. During
their time in the carousel, the test cards are incubated at an average
temperature of 35.5 °C.

Note: Figure 2-17 is shown with the optional thermometer (black disc). This
thermometer can be independently calibrated to NIST traceable standards
and offers a method of checking temperature independent from the internal
devices. Instructions for use of this instrument are included in Chapter 5.

Figure 2-17: Incubator with Cover

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Internal Processing Instrument Overview

Figure 2-18 depicts the carousel inside the incubator without the cover.

Figure 2-18: Incubator without Cover

As the carousel rotates, each test card moves into the reading position every
15 minutes. The reader head conveys the test card through the optics
stations then back to the carousel, where it continues to incubate until its
next read cycle. After the reading cycles are completed, the instrument ejects
the cards into the waste collection station.

Note: The carousel is divided into four sections so that it can be easily removed for
periodic cleaning. See Cleaning the Carousel in Chapter 5.

Transmittance Optics
VITEK® 2 Compact performs its identification and susceptibility analyses by
continually monitoring the growth and activity of organisms inside the wells
of the test cards.

Transmittance Optics uses visible light to directly measure organism growth.

These optics are based on an initial light reading of a well before significant
growth has begun. Light transmittance samplings of the same well every 15
minutes measure organism growth by how much light is prevented from
going through the well.

The optics use light emitting diodes (LEDs), which produce light at the
appropriate wavelengths, and silicon photodetectors to capture the
transmitted light. This system is self-calibrating.

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Instrument Overview Internal Processing

Figure 2-19: Optics

Note: Clean the optics periodically. See Cleaning the Optics (With Cards
Processing — Power On) and Cleaning the Optics (Power Off) in Chapter 5
for further details.

Card Ejection
The card ejection function permanently removes test cards from the carousel
after their testing is complete or deleted/terminated by the user. The
mechanism that performs this function is the same drive belt system that
moves the test cards through the reader. Instead of returning to the carousel,
an ejected test card continues on to the waste collection station.

The amount of time that cards are held before being ejected automatically
from the carousel is set by an option in the System Configuration window at
the workstation computer. You can also eject test cards at any time using the
manual ejection function. See the VITEK® 2 Compact Online Software User
Manual for details regarding this function.

CAUTION: Do not reload ejected test cards into VITEK® 2

Compact. Make sure that all test card processing is complete
before ejecting a test card.

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Internal Processing Instrument Overview

Waste Collection Station

The card ejector removes test cards that have completed testing from the
carousel. These test cards are collected in a bin at the Waste Collection
station for removal from the instrument and disposal.

Figure 2-20: Waste Collection Station

The waste collection bin (Figure 2-20) holds up to 60 test cards. The
instrument counts test cards as they fill the bin, and sends a message to the
instrument interface screen when the station is full. A sensor in the station
detects when the bin is emptied or if the bin is missing.

IMPORTANT: Do not remove the waste collection bin without disposing of the cards.
The instrument assumes cards are emptied from the waste collection
bin when it detects the bin is missing then replaced.

Access the Waste Collection station by opening the waste collection door on
the front of the instrument. Keep the waste collection station door closed
except when removing test cards from the station.

Periodically remove the waste collection bin for cleaning. See Cleaning the
Waste Collection Bin in Chapter 5.

User Interface System

Throughout the entire processing cycle for test cards, communication
between the user and the instrument is essential. The VITEK® 2 Compact
User Interface System provides the means of that communication.

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Instrument Overview Internal Processing

Keypad and Screen

A keypad and screen are located on the front of VITEK® 2 Compact. The
system sends messages about its operation, on-board disposables, and
possible problems by way of the screen. You use the keypad to respond to
instructions, send commands, and perform other functions. Figure 2-21
identifies the keypad and screen components.

Figure 2-21: User Interface

1 — Function Buttons. Use these buttons to select menu options or other

specified functions.

2 — Numeric Keys. Use these keys to enter a number onto a screen.

3 — Status/Menu Key. Use this key to select either the Status screen or
Menu screen or to access the Status screen from any screen.

4 — Previous Screen Key. Use this key to:

• Exit from a screen or function to its menu

• Return to a previous screen in a function
• Go from a sub-menu to its previous menu
• Go from the Main menu to the Status screen

5 — Message Key. Press this key at any time to access the Error Message
queue. This key is also used to go between the Detailed Error Messages and
List of Error Messages screens.

6 — Arrow Keys. Use these keys to:

• scroll a screen or menu.

• move the cursor on some screens.

Note: When Arrow keys are active, their icons appear on the display.

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Menu System Instrument Overview

Menu System

All of the functions used on the VITEK® 2 Compact instrument are available
through the menu system. The system is composed of a Main menu and a
set of five submenus.

Figure 2-22: VITEK® 2 Compact Main Menu

Figure 2-23 depicts the menu structure with all of the function options
added. The lines show the menus and the pathways between them.

This diagram describes the pathway to a specific function by naming each

menu to access, with the menus separated by arrows. For example, the
pathway to clean the carousel on the Maintenance menu would be shown
as follows:

Main Menu > Maintenance > Remove Carousel

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24410
Main Menu

QC Status Maintenance Diagnostics Configuration Error Handling

Instrument Overview

Unlock User Access Door Temperature Instrument Name Cancel Cassette

Incubator
Remove Carousel Cabinet Date Format

Replace Carousel Versions Schedule QC Status

System Number
Optics Cleaning Alert Options
Serial Number

VITEK® 2 Compact Instrument User Manual

Carousel Capacity
Firmware BCB All
Temperature Check
Fill Complete
Firmware BCB Boot
Intervention
Carousel SPN
Shutdown Error in Queue
Vacuum / Sealer
Warning in Queue
Front Panel SPN
Load Timeout Warning
Transport SPN
Timeout Warning; Reading Paused

Alert Volumes
Last Maintenance Date
All
Optics Self Test Fill Complete
Cassette Success
Cassette Exception
Sub-system Error Status
Intervention
Error in Queue

Figure 2-23: Main Menu Diagram

Warning in Queue
Load Timeout Warning
Timeout Warning; Reading Paused

Display Options

LCD Screen Contrast

Keyclick Volume

2-21
Menu System
Menu System Instrument Overview

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 CONFIGURATION 3
Introduction

Configuration options allow you to operate the VITEK® 2 Compact

instrument in a number of different ways. This chapter explains how to set
these options and how each option affects the operation of the instrument,
and therefore your laboratory workflow. Most affect only the physical
interface and can be changed to suit your laboratory’s preferences.
Therefore, give careful consideration to setting or changing these options.

Chapter Contents

Configuration Options • 3-2

Setting Configuration Options • 3-2
Configuration Menu • 3-2
Instrument Name • 3-3
Setting Instrument Name • 3-4
Date Format • 3-4
Setting Date Format • 3-4
Schedule QC Status • 3-5
QC Status • 3-8
Alert Options • 3-9
Alert Categories • 3-9
Setting Alert Options • 3-10
Alert Volumes • 3-11
Setting Alert Volumes Screen • 3-11
Display Options • 3-12
LCD Screen Contrast • 3-12
Setting Screen Contrast • 3-12
Keyclick Volume • 3-13
Setting Keyclick Volume • 3-13
Setting Range Values • 3-14

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Configuration Options Configuration

Configuration Options

There are six configuration options and 18 sub-menu options, all of which
you access through the instrument Main menu on the VITEK® 2 Compact
user interface. Use these options to set basic operating parameters such as
system name and date format.

Setting Configuration Options

You can set or change configuration options at almost any time. However,
use the following workflow to ensure that you set options correctly.

1) Read the descriptions contained in this chapter for each option.

2) Evaluate the effect that an option would have on your workflow and
decide how to set the option.

3) Set the options according to the choices made in step 2. Use the
procedures in this chapter to set an option.

4) Operate the system to validate the settings.

5) Change any option as required.

Configuration Menu
All configuration options for VITEK® 2 Compact are located on the
instrument Configuration menu.

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen. The following screen displays.

Figure 3-1: VITEK® 2 Compact Main Menu Screen

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Configuration Instrument Name

2) Select Configuration. The Configuration menu displays (Figure 3-2).

Figure 3-2: Configuration Menu Screen

Instrument Name

Use the Instrument Name option to name a VITEK® 2 Compact instrument.

The instrument name is helpful in those laboratories with more than one
VITEK® 2 Compact instrument. The instrument name also displays on the
Directory window at the VITEK® 2 Compact workstation computer and on
the completed cassette report printed at the workstation.

Figure 3-3: Instrument Name Screen

1 — Key is non-functional
2 — Key is non-functional
3 — Deletes all characters
4 — Backspace Key
5 — Insert Key

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Date Format Configuration

The suggested names for VITEK® 2 Compact instruments are Instrument 1,

Instrument 2, etc. By assigning each instrument a different name, you can
view a list of test cards in the workstation by the instrument in which they
are being processed.

Setting Instrument Name

Use this procedure to set the Instrument Name configuration. Character sets
can include any of the characters shown on the character selection display,
plus the 10 digits from the keypad. The maximum number of characters
allowed is 20. Leading or trailing spaces are not allowed.

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen.

2) Select Configuration > Instrument Name.

3) The Instrument Name screen appears.

4) Select Clear to ensure that the field is ready to accept new characters.
5) Select a letter using the Arrow keys and then press the Insert key for the
character box. If you make a mistake, press the Backspace key.

6) To select a number, use the numeric keypad.

The instrument automatically saves the Instrument Name when you leave
the Instrument Name screen by pressing the Previous Screen, Status/
Menu, or the Message key.

Date Format

Use the date format option to configure how the date appears (for example,
MM/DD/YY or YYYY/MM/DD).
To access the Date Format screen:

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen.

2) Select Configuration > Date Format.

Setting Date Format

Press the function key next to the date format you want to use. An X appears
in the box next to that format.

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Configuration Schedule QC Status

Figure 3-4: Date Format Screen

The instrument automatically saves this format when you exit the screen by
pressing the Previous Screen, Status/Menu, or Message key.

Schedule QC Status

The VITEK® 2 Compact instrument continuously monitors two parameters:

• Carousel Incubator Temperature

• Optics Systems

By using the QC Status from the main menu, you can manually record a QC
Status at any time. See QC Status on page 3-8 for further information.

You can also schedule up to three times a day for the system to record a QC
Status report.

After the instrument records the QC Status, it sends the information to the
workstation computer, which records the data along with the date and time
the data was recorded.

The time fields operate on a 24-hour clock. The times for Schedule A, B, or C
are disabled until you schedule the QC Status.

To access the Schedule QC Status screen:

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen.

2) Select Configuration > Schedule QC Status.

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Schedule QC Status Configuration

Figure 3-5: Configuration Menu Screen

The following screen appears.

Figure 3-6: Schedule QC Status Screen

Figure 3-6 shows Schedule C as disabled, by pressing the corresponding

function button you are prompted to enter a time. Once the time is entered,
Schedule C is enabled.

Note: To disable any schedule, follow steps one, two and three in this section and
select DISABLE.

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Configuration Schedule QC Status

Figure 3-7: Set Schedule QC Status Screen

3) To set the time for Schedule A, select Schedule A.

4) Use the Number keys to set the hour, then the minutes.

5) Press the Accept key to save the time and return to the previous screen.

6) To schedule another QC Status report, select Schedule B and repeat

steps five and six.

7) To exit the Schedule QC Status screen, press the Previous Screen key or
Status/Menu key.

Note: If you enter an incomplete schedule (i.e., you entered the hour, but not the
minute), the system restores the previous schedule, but does not save the
new schedule. An error message appears on the first screen (Figure 3-8).

Figure 3-8: Schedule QC Status Error Screen

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Schedule QC Status Configuration

The instrument automatically saves the schedule when the user leaves the
second screen by pressing the Previous Screen, Status/Menu, or Message
key.

QC Status
This function is used to view the current status report of the incubator
temperature and the optics (Figure 3-9). This report can be manually sent to
the workstation PC at any time.

From the main menu, select QC Status.

Figure 3-9: QC Status Screen

The information shown on the screen is defined as follows:

Last report recorded on: Displays the date and time that the previous QC
Status was recorded.

Incubator: Displays the current carousel temperature in degrees Celsius.

Optical: Displays the current status of the transmittance optical systems.

Record: Press the function button to transmit the displayed information to

the workstation PC.

Cancel: Press this function button to exit from QC Status.

Note: The Previous Screen key or Status/Menu key can also be used to exit from
QC Status.

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Configuration Alert Options

Alert Options

The instrument gives an audible and/or visual alarm to alert you to an error
condition or warning. There are several categories of alarms.

The alert options are:

• Audible Only (default)

• Blink Only
• Audible & Blink

Figure 3-10: Alert Options Screen

Audible Indicator

Blink Indicator

Note: Blink is the blinking of the entire LCD display.

Alert Categories
You can customize individual alert categories. An intervention, for example,
might be set at a high volume, so the user knows attention is required.

Alert categories include:

• All – All of the categories use the same alert option or alert volume.

• Cassette Success – Cassette setup is okay and accepted by the

instrument.

• Cassette Exception – Cassette setup has non-correctable errors.

• Fill Complete – Filler cycle is complete.

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Alert Options Configuration

• Intervention – Cassette setup has correctable errors or any other

intervention that needs immediate intervention.

• Error in Queue – New errors are present in the Error Message Queue.

• Warning in Queue – New warnings are present in the Error Message

Queue.

• Load Timeout Warning – Cassette load timeout warning; less than one
minute remaining to transfer the cassette from the Filler Station. to the
Cassette Load/Unload Station.

• Time-out Warning: Reading Paused – Four minutes exceeded. Occurs if

reading cycle is paused for more than four minutes, because the User
Access Doors were manually unlocked or an optic cleaning is being
performed.

The Alert Volumes function is explained on page 3-11.

Setting Alert Options

From the Alert Options menu, use the Function keys to select a category to
configure the option.

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen.

2) Select Configuration.

3) Select Alert Options from the Configuration menu.

4) The Alert Options screen appears (Figure 3-11). Use the Up/Down
Arrow keys to view additional categories.

Figure 3-11: Main Alert Options Screen

5) Select a category using the Function keys. Three options display on the
next screen. The X mark indicates the current alert option.

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Configuration Alert Volumes

6) The instrument automatically saves this option when you exit the screen
by pressing the Previous Screen, Status/Menu, or Message key.

Alert Volumes

Use the Function keys to select a category for volume configuration. The
default setting for the alarm volume is at a comfortable level. Use this option
to make appropriate adjustments as required.

Setting Alert Volumes Screen

To access the Alert Volumes screen.

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen.

2) Select Configuration.
3) Select Alert Volumes from the Configuration menu.

4) The Alert Volumes screen appears (Figure 3-12). Use the Up/Down
Arrow keys to view additional categories.

Figure 3-12: Main Alert Volumes Screen

5) Select a category using the Function keys.

Figure 3-13 demonstrates the Alert Volumes — Warning in Queue screen.

Use the Left/Right Arrow keys to adjust the volume of the audible alarm
higher or lower to account for laboratory conditions.

Whenever the right or left arrow is pressed, the system sounds the alert at
the selected volume.

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Display Options Configuration

If you select the Blink Only option for a category, the system displays a
warning message (Figure 3-13). However, the user can still set the volume.

Figure 3-13: Alert Volumes Screen

The instrument automatically saves the configuration when you leave this
menu screen by pressing Previous Screen, Status/Menu, or Message key.

Display Options

The VITEK® 2 Compact user interface screen uses an LCD display. You can
control the amount of background contrast on the display by configuring the
Display Options.

LCD Screen Contrast

You can enhance the LCD screen display by changing the background
contrast.

Setting Screen Contrast

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen.

2) Select Configuration > Display Options > LCD Screen Contrast

3) The procedure for setting this configuration option is located in the

Setting Range Values section of this chapter.

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Configuration Display Options

Figure 3-14: Display Options Screen

CAUTION: Do NOT set the screen contrast to either end of its

available range. Doing so may make the screen unusable.

Keyclick Volume
The VITEK® 2 Compact instrument interface uses a touchpad type of keypad.
It sounds an audible click when you press each key. You can adjust the
volume of the click to account for laboratory conditions.

Setting Keyclick Volume

1) Press the Status/Menu key from the Status Screen to access the Main
menu screen.

2) Select Configuration > Display Options > Keyclick Volume.

3) The procedure for setting this configuration option is located in the

Setting Range Values section of this chapter.

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Setting Range Values Configuration

Setting Range Values

You can set Range Values for the following configuration options:

• Audible Alert Volume

• Keyclick Volume
• LCD Screen Contrast

1) Access one of the above configuration options. Figure 3-15 is an

example of a Range Value screen.

Figure 3-15: Change Alert Volumes Screen

2) Change the range value by pressing the Left/Right Arrow keys. The bar
graph and the numeric value change, and the actual parameter changes
in response to this action.

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 PROCESSING TEST CARDS 4
Introduction

This chapter contains the procedures you need to process test cards. The
chapter begins with introductory sections that provide reference information
about the VITEK® 2 Compact Status screen and the VITEK® 2 Compact menu
system.

The following sections contain suggested workflow and procedures. The final
section describes how to unload test cards from the instrument.

Chapter Contents

VITEK® 2 Compact Status Screen • 4-3

Instrument Status Field • 4-3
Filler Status • 4-4
Idle • 4-4
Filling • 4-5
Complete • 4-5
Not Ready • 4-6
Loader Status • 4-6
Empty Status • 4-6
Transfer • 4-6
Reading Bar Code • 4-7
Sealing • 4-7
Loading Card • 4-7
Remove • 4-7
Virtual Cassette Icon • 4-7
Cassette Number • 4-7
Countdown Timer • 4-8
General Status • 4-8
Information and Warning Indicators • 4-8
Door Opened Indicator • 4-8
UPS Status • 4-8
UPS Battery • 4-8
Waste Collection Bin Not Present • 4-8
Waste Collection Bin Level • 4-9
Host Communication Failure • 4-9
Instrument Name • 4-9
Available Slots • 4-9
Cassette Presence • 4-9
Carousel Quad Missing • 4-9
New Error/Warning Indicator • 4-9

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21 CFR 11 Unauthorized Indicator • 4-10

Processing Test Cards • 4-10
The Workflow • 4-11
Cassette Preparation • 4-12
Generate Cassette Worksheet • 4-12
Filler Station • 4-13
Cassette Load/Unload Station • 4-13
Loading a Cassette • 4-14
Monitoring Card Processing • 4-15
Unloading a Cassette • 4-15
Unload a Cassette • 4-15
Removing Ejected Test Cards • 4-16
Removing the Waste Collection Bin • 4-17
Replacing the Waste Collection Bin • 4-17

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Processing Test Cards VITEK® 2 Compact Status Screen

VITEK® 2 Compact Status Screen

The Status screen is used more often than any other screen in the VITEK® 2
Compact user interface. Since it is basic to the workflow, the Status screen is
easy to display and, in many cases, the interface displays it automatically.

This section details the various icons and informational messages that you
see while operating the instrument.

There are three ways to display the Status screen:

• The Status screen automatically displays at the end of the instrument’s
power-up initialization process.

• Press the Status/Menu or Previous Screen key from the Main menu.

• Press the Status/Menu from any menu or error message queue screen.

Instrument Status Field

The Status field appears at the bottom of the VITEK® 2 Compact Status
screen.

Figure 4-1: Instrument Status Field

The white section at the bottom of the screen may contain three types of
information:
1) New Error/Warning Indicator (!). See New Error/Warning Indicator on
page 4-9.

2) Instrument Status (for example, OK)

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3) Current Time of the day in 24-hour format. This time is based on Host/
Workstation Computer time (for example, 10:35).

The Instrument Status field displays the following:

• OK. All of the subsystems in the instrument are working normally, and the
instrument is ready to accept test cards for processing.

• Warming. This status displays after instrument startup or any time the
incubation temperature in the reader station has not reached its specified
temperature. The instrument can still process cards when the status
Warming is active.

• Error. The instrument is in an error state and needs user intervention or

service. Refer to Chapter 6, Diagnostics and Troubleshooting and Appendix
C, Instrument Error Code User Response Table when the Status Error is
active.

• Maintenance. At least one maintenance item is initiated, such as a

carousel section was removed for cleaning. In this case, test card
processing cannot resume unless all carousel sections are replaced.

• Intervention. The Intervention warning displays if there is an error during

power-up or card cassette processing that needs the user’s immediate
attention. Refer to the Intervention Screen in Chapter 6 for details

Filler Status
The Filler Status includes a Filler Status indicator on the left and a possible
Detailed Message/Action on the right. If there are any warnings or errors
related to filling the cards, an Intervention screen appears.

Idle
When the display reads Filler: Idle, the instrument is ready to start the fill
cycle.

The Start Fill function is shown on the upper-right side of the screen. Press
the Start Fill key to initiate the fill cycle.

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Figure 4-2: Filler Ready Screen

Filling
The screen displays Filler: Filling when the filling process has started. The
Filling-in-progress indicator displays (Figure 4-3) to indicate filling.

Figure 4-3: Filling-in-progress indicator

This indicator overwrites the Start Fill box, and tells the user the cards are
filling; it does not show the actual progress or stage of the filling cycle. When
the entire bar is filled, it repeats from the beginning until the fill cycle is
complete.

CAUTION: If the individual cards are exposed to multiple fill

cycles. These cards must be discarded as the test results will be
inaccurate.

Complete
The Filler: Complete indicator shows that the fill cycle is done, and the
cassette is ready for transfer into the Loader. This Filler: Complete indicator
displays regardless of fill success or failure, and the instrument provides an
alert to indicate that the fill is complete. This alert can be audible and/or
blinking, depending on the custom settings.

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Not Ready
When the Filler: Not Ready indicator displays, the instrument cannot start
the filling cycle, because either the Filler is not ready or there is a fault
condition in the Filler or in the instrument.

Reasons for a Not Ready filler status include:

• Instrument Overall Status is in Error state.
• Instrument Overall Status is in Maintenance state.
• 21 CFR is enabled and the workstation has timed out.

WARNING
Biohazardous spills can occur inside the VITEK® 2 Compact
instrument. All organism suspensions should be considered as
potentially infectious.

Loader Status
The Loader Status sub-screen is comprised of two parts: Loader Status on
the left and a display area for messages on the immediate right. Based on
the workflow, under error-free conditions, the Loader Status proceeds as
follows:

Empty Status > Transfer Cassette > Bar Code Reading > Sealing >
Loading into Carousel > Remove Cassette

If there are errors during processing of cassette in the Loader an Intervention

screen appears. The messages listed below display during normal instrument
operation.

Empty Status
When there is no status in the Loader field, the loader is not ready for the
user to load a cassette, and the loader door is locked.

Transfer
When the Loader: Transfer message displays, the filling cycle is complete
and the user should transfer the cassette from the Filler Station to the Loader
station. A maximum of 10 minutes is allowed to transfer the cassette. After
this time period, the system no longer accepts the cards. This countdown is
visible in the upper-right corner of the screen.

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CAUTION: The instrument provides an alert to indicate a Load

Timed Out Warning (if less than one minute left). If the time has
expired, an intervention message appears to alert the user to
discard the test cards.

Reading Bar Code

When the Loader: Reading Bar Code message displays, the cassette is in the
loader, and the instrument is processing the cassette and checking the
readability of all bar codes.

The instrument provides an alert for Cassette Success, if the cassette setup
is OK, as well as a unique alert for Cassette Exception if the cassette setup
has non-correctable errors.

Sealing
The Loader: Sealing message indicates that the instrument successfully read
the bar codes, and the instrument continues to process the card cassette for
sealing.

Loading Card
The Loader: Loading Card message means that the sealing is complete, and
the instrument is loading cards into the carousel.

Remove
When Loader: Remove message displays, the instrument has finished
processing the cards in the cassette, and the cassette is ready for the user to
remove. However, if there are still cards remaining in the cassette, an error
condition has occurred and the user was not able to fix the error.

Virtual Cassette Icon

In a Virtual Cassette workflow, the icon shown above displays to the right of
the Loader Status after the instrument has successfully read the bar codes of
the cassette and all of the cards.

Cassette Number
The icon to the right of the Loader Status displays after successful bar code
reading and the cassette number is known.

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Countdown Timer
A countdown timer in the upper, right corner of any screen displays in the
Start Fill area and indicates the total number of minutes and seconds left for
the user to transfer the cassette from the Filler to the Loader. The
continuation of this counter is used when any other Intervention Message
displays.

General Status

The General Status portion of the screen uses various icons to display
messages that alert the user to these general conditions. Users should
become familiar with these indicators to ensure smooth operation of the
instrument.

Note: Some of these indicators or icons are only visible on the screen when the
function they represent is active.

Information and Warning Indicators

Door Opened Indicator

At least one of the following doors is opened:
• Top User Access Door
• Front User Access Door
• Waste Collection Door

UPS Status
UPS is present, and there is a power failure.

UPS Battery
UPS is present, and the battery is low.

Waste Collection Bin Not Present

The waste collection bin is not present in the instrument.

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Waste Collection Bin Level

This icon indicates the level of cards in the waste collection bin. When the
waste collection bin is replaced, the icon displays an empty waste collection
bin.

Host Communication Failure

This icon indicates that the Host/Workstation Computer is not

communicating with the instrument.

Instrument Name
The name of the instrument as input by the user.

Available Slots
This icon indicates the number of available slots in the carousel. The number
range is zero to 15, zero to 30, or zero to 60 depending on the instrument
model.

The Available Slots field indicates the number of unoccupied slots in the
instrument. You can load one or more cassettes containing up to that
number of test cards. If you load more than that number, the instrument will
not process some of the test cards unless additional slots become available
by the time the test cards reach the carousel.

Cassette Presence
The cassette is present in the Loader Station.

Carousel Quad Missing

At least one quad is missing in the carousel.

New Error/Warning Indicator

The indicator to the left of the Instrument Status displays if there are
messages (both errors and warnings) in the Error Message Queue that the

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user has not viewed. This indicator moves from side to side on the screen.
The instrument sounds an alert and/or the screen blinks (depending on the
configuration settings), if there is an error or warning in the queue. Press the
Message Key (!) to view the Error Message Queue. The screen below
displays the message queue indicator’s warning icon (bottom left).

Figure 4-4: Message Queue Indicator (Warning Mode)

21 CFR 11 Unauthorized Indicator

When the instrument operation is not authorized, due to 21 CFR11, a small
unauthorized indicator displays on the upper-right corner of the screen.
When the instrument is in this state, several functions and screens are not
accessible and a message appears if the user attempts to access them.

For more information, refer to the VITEK® 2 Compact Online Software User
Manual.

Processing Test Cards

There are two methods for processing test cards:

• Virtual Cassette. The user enters the cassette information into the
workstation computer prior to loading the cassette into the instrument.

• Setup Tests Post Entry (Cassette Only Mode). The user loads the
cassette into the instrument prior to entering the cassette information into
the workstation computer.

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In order to ensure optimal performance, it is important to control the time

between filling and introduction into the Cassette Load/Unload station to
begin incubation and reading. The instrument allows 10 minutes for this
transfer. After this time the instrument will not accept the cards.

The Workflow
The following table provides a generalized workflow for working with the
VITEK® 2 Compact instrument.
Table 4-1: Workflow

Activity Reference

1) Make sure that all configuration options Configuration Options in Chapter 3.

are set correctly.

2) Print a cassette worksheet at the VITEK® 2 Compact Online Software

workstation. User Manual. See the topic Entering
Cassette Information.

3) Fill in the cassette worksheet with the Cassette Preparation on page 4-12.
test card and specimen information for See VITEK® 2 Compact Online
the cassette. Software User Manual for additional
details.

4) Place the test cards and specimen test See VITEK® 2 Compact Online
tubes in their appropriate slots. Software User Manual for additional
details.

5) If using the Virtual Cassette method, See VITEK® 2 Compact Online

enter the information from the cassette Software User Manual for additional
worksheet into the Maintain Virtual details.
Cassette window on the workstation.

6) Load the cassette into the Filler Station. Filler Station on page 4-13.

7) Transfer the cassette to the VITEK®

2 Loading a Cassette on page 4-14.
Compact cassette loading station.

8) If the cassette bar code was not read and Cassette Preparation on page 4-12.
performed on the user interface screen of See VITEK® 2 Compact Online
VITEK® 2 Compact, access the Manage Software User Manual for additional
Cassette view function on the VITEK® 2 details.
Compact workstation. Enter a cassette
number.

9) If using the Setup Tests Post Entry The VITEK® 2 Compact Online
method, enter the information from the Software User Manual.
cassette worksheet into the Setup Tests
Post Entry.

Note: Once the cassette is in the loader, a

cassette icon appears on the instrument
Status screen.

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Cassette Preparation

Follow these procedures to set up the test cards and specimens for a
cassette.

CAUTION: When carrying the cassette ensure that it is held using

the provided hand grip such that it is not dropped.

Generate Cassette Worksheet

The Cassette Worksheet, found in the VITEK® 2 Compact Online Software
User Manual, is designed to help you organize a set of test cards and
specimens for a cassette.

CAUTION: Ink placed on disposables may obscure card wells.

During the first minute after you load a cassette, the instrument reads the
bar code on each test card. From this bar code reading, the instrument
knows the number of test cards in the cassette, the type of test cards, and
the position of each test card. The instrument sends this information, along
with the cassette number read during the bar code reading process, to the
workstation.
You can view this information in the Setup Tests Post Entry window, which is
part of the VITEK® 2 Compact workstation software. You can access the
window and, using the Cassette Worksheet, fill in the remaining information
for the cassette after you load the test cards into the carousel.

For information on using the Setup Tests Post Entry window, refer to the
online VITEK® 2 Compact Online Software User Manual.

WARNING
Biohazardous spills can occur inside the VITEK® 2 Compact
instrument. All organism suspensions, cards, cassettes, test
tubes, sample transfer tubes, waste bin and the user interface
panel should be considered as potentially infectious.

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Processing Test Cards Cassette Preparation

Before you load the cassette into the Filler Station, check the Status screen.
Look at the following parameters to make sure it is OK to start a fill.

Table 4-2: Cassette Preparation Information

Parameter Field Value

Status This field should be OK.

Available Slots The value in this field should be greater than or equal to
the number of test cards you are loading.

Filler Station
The Filler Station consists of the fill door, fill chamber, and an indicator LED
(Figure 4-5). This indicator displays the status of the Filler Station. See table
2-3 for a description of the Load Indicator Status.

Figure 4-5: Fill Indicator LED

After loading cards and inoculum into the cassette, place the cassette in the
Filler Station. When you press the Start Fill key, a vacuum pump evacuates
the air from the chamber. When the instrument releases the vacuum, the
pressure of the air replacing the vacuum forces the samples to flow into and
inoculate the test cards.

To load a cassette into the Filler Station:

1) Open the Fill door and place the cassette into the chamber.

2) Close the Fill door.

3) Press the Start Fill button to begin the filling process.

4) After completion of the Fill cycle (the Fill indicator’s blue LED blinks),
remove the cassette from the Filler Station and close the Fill door.

Cassette Load/Unload Station

The Cassette Load/Unload Station is composed of the load door and a LED
(Figure 4-6). This LED indicates the status of the Cassette Load/Unload
Station. See table 2-3 for a description of the Load Indicator Status.

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Figure 4-6: Load Indicator LED

Loading a Cassette

WARNING
The cassette should be considered as potentially contaminated
and should be handled appropriately. Qualified laboratory
personnel should take the usual precautions necessary for
infectious agents.

1) Open the Fill door and remove the cassette. The Load door unlocks.

CAUTION: To avoid possible processing errors, make sure that all

the test cards and test tubes are properly seated in the cassette.

2) Open the Load door and place the cassette into the Cassette Load/
Unload Station.

Figure 4-7: Load Door (Open)

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Processing Test Cards Unloading a Cassette

3) Close the Load door. The cassette icon appears on the Status screen.

Monitoring Card Processing

After a cassette is loaded, the instrument bar code reader scans the test
cards and cassette bar code.

Note: It is recommended that the user monitor the process until all the cards are
scanned by the bar code reader. The process is completed when the
instrument sounds the Cassette Success or Cassette Exception alert.

Unloading a Cassette

Whenever the indicator LED at the Cassette Load/Unload station is blinking,

you should remove the empty cassette from the instrument. This ensures
that the instrument can continue to support your laboratory’s workflow.

Unload a Cassette
During test card processing, the instrument unloads the test cards from the
cassette and places them into the carousel.

When the cassette returns to the Load Station, only the specimen test tubes
and the severed transfer tubes remain in the cassette. You must remove the
cassette, so that the station is available to accept another cassette.

1) When you are processing test cards, a blinking, blue indicator LED at the
Load station indicates that an empty cassette is at the station. A red X
indicator signals an error has occurred and user intervention is
necessary.

2) Open the Load door and remove the cassette from the instrument.

3) Close the Load door.

CAUTION: Leaving the door to the Cassette Load/Unload station

open interferes with the proper processing of the test cards in
the VITEK® 2 Compact instrument.

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4) Dispose of the materials in the cassette. You can now use the cassette
to process additional test cards.

WARNING
All of the materials in an empty cassette should be treated as
biohazards and disposed of accordingly. All organism
suspensions should be considered as potentially infectious.
Qualified laboratory personnel should use acceptable
procedures for biohazardous material.

Removing Ejected Test Cards

Remove ejected test cards routinely to ensure that VITEK® 2 Compact can
continue to support your laboratory’s workload.

When the instrument ejects a test card, it removes the card from the
carousel/incubator to the Card Reader and places it in the Waste Collection
station (Figure 4-8). The bin has a capacity of 60 test cards. However, we
recommend that you check and empty the waste bin before it reaches
capacity.

CAUTION: Once you remove cards from the Waste Collection

station, never reinsert them. This may cause the instrument to
jam.

Figure 4-8: Waste Collection Station (Opened)

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Removing the Waste Collection Bin

1) Open the Waste Collection Station door. Note that waste test cards are
held in a removable bin.

2) Remove the Waste Collection Bin from the station by pulling the front
edge of the bin toward you.

Note: The instrument resets the waste count only if the bin is completely removed.

3) Dispose of the test cards according to good laboratory practices. Consult

your local regulations for disposal of CARD ID reagents.

WARNING
Although VITEK® 2 Compact test cards are sealed, they should
be treated as biohazards and disposed of accordingly.

Replacing the Waste Collection Bin

1) Slide the Waste Collection Bin back into place.

2) Close the Waste Collection Station door.

Note: If the waste collection bin is not replaced, the instrument cannot eject cards.

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 INSTRUMENT MAINTENANCE 5
Introduction

This chapter includes the procedures required to maintain the VITEK® 2

Compact instrument. Maintenance includes cleaning the cassettes and the
carousel as well as general maintenance and cleaning. Appendix B of this
manual lists recommended maintenance procedures and their frequency.

CAUTION: Only authorized service technicians should perform

any component installation or servicing of the instrument beyond
normal operational and routine maintenance tasks. Contact
bioMérieux for any additional information or procedural
direction.

WARNING
User should not attempt to gain entry into the power supply
area at the rear of the instrument. A possible shock hazard
could exist.

Chapter Contents

Unlock Front User Access Door • 5-2

Manual Temperature Check (Optional) • 5-2
Cleaning the Carousel • 5-4
Removing the Carousel • 5-4
Cleaning the Carousel • 5-9
Replacing the Carousel • 5-9
Cleaning the Cassettes • 5-13
Instrument Shutdown • 5-14
Cleaning the Optics (Power Off) • 5-16
Cleaning Instrument Exterior and User Access Doors • 5-18
Cleaning Interior Instrument Components • 5-19
Cleaning the Waste Collection Bin • 5-19
Cleaning the Filler Station • 5-20
Cleaning the Cassette Load/Unload Station • 5-21
Turning the Instrument On • 5-21

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Unlock Front User Access Door Instrument Maintenance

Unlock Front User Access Door

This is the first option in the Maintenance menu and is a manual override of
the locking system. Use caution when selecting this option. Cards will not
process when the User Access Doors are open.

Note: When cards are incubating and this option is selected, a confirmation screen
appears to confirm pausing the card processing.

1) Access the Unlock User Access Door using the path:

Main Menu > Maintenance > Unlock User Access Door

2) A message appears asking the user to confirm unlocking the User Access
Doors.

Note: If the cassette is processing in the Filler Station or in the Cassette Load/
Unload Station the user is not able to unlock the door.

3) A warning message appears if the cards are processing in the carousel.

The user must confirm pausing card processing.

4) When the Front User Access Door is unlocked, both User Access Doors
can be opened.

5) Close the User Access Doors when you are done.

Note: A warning message appears if the process exceeds four minutes.

Manual Temperature Check (Optional)

This procedure should only be performed when:

• More than one hour has passed from the time of power up.

• More than one hour has passed after cards were loaded into the carousel.

• The overall instrument status is OK.

1) Access the Temperature Check option using the path:

Main Menu > Maintenance > Temperature Check

2) A message appears asking the user to check the temperature.

Note: If the cassette is processing in the Filler Station or in the Cassette Load/
Unload Station, the user is not able to check the temperature.

3) A warning message appears if the cards are processing in the carousel.

The user must confirm pausing card processing.

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4) When the Front User Access Door is unlocked, both User Access Doors
can be opened to check the temperature.

5) To perform a manual temperature check, insert the optional

thermometer into a small hole in the left side of the incubator cover.

Figure 5-1: Incubator with Thermometer

6) Clip the thermometer into place on the white plastic clip. (Figure 5-2).

Figure 5-2: Thermometer Clip

7) Remove the thermometer by lifting the clip and gently pulling it straight
out of the cover. You may also leave the thermometer in place.

8) Check the temperature and close the User Access Doors when you are
done.

Note: A warning message appears if the process exceeds four minutes.

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Cleaning the Carousel

Remove and clean the four sections of the carousel monthly, or as

conditions require.

Removing the Carousel

WARNING
The carousel should be considered as potentially contaminated
and should be handled appropriately. Qualified laboratory
personnel should take the usual precautions necessary for
infectious agents.

CAUTION: Perform this procedure when the VITEK® 2 Compact

instrument is completely idle (no cards are processing anywhere
in the instrument).

WARNING
Elevated Temperatures. Do not touch the metallic incubator
venting plate (located behind the carousel sections).

WARNING
Do not put your hands in the carousel when the carousel is
rotating, otherwise an injury could occur.

1) From the Main menu, select Maintenance.

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Instrument Maintenance Cleaning the Carousel

Figure 5-3: Main Menu

2) Access the Carousel Cleaning function from the Maintenance screen by

selecting Remove Carousel.

Note: If there are cards processing anywhere in the instrument, a screen prompts
you to make sure processing is complete and all cards were ejected from the
instrument before cleaning.

If cards are not processing in the incubator, and the carousel sections were
not removed, the following screen displays and the Front User Access Door
unlocks.

Figure 5-4: Carousel Removal Confirmation

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CAUTION: Do not open the User Access Doors and remove the
cover as soon as ‘Yes’ is selected. The carousel has moving parts
that are rotating into position. Wait until the carousel stops
moving.

IMPORTANT: If you press the Yes function key, you must remove all of the sections.
This requires about four minutes. Selecting No is the only opportunity to
cancel this operation.

3) Press the Yes function key. The following screen displays.

Figure 5-5: Preparing for Section Removal

Followed by:

Figure 5-6: Remove Carousel Section

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4) When the screen displays Remove Section 1, open the Front User
Access Door.

5) Open the Top User Access Door.

Figure 5-7: Carousel with Cover

6) Remove the carousel cover from the carousel by lifting the top of the
cover straight up from the instrument.

Figure 5-8: Carousel without Cover

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Cleaning the Carousel Instrument Maintenance

Note: Once the carousel is moved to the correct position, the message on the
screen changes (Figure 5-9).

7) Grasp the first carousel section and tilt it to the left, then toward you.

8) Press the Done function key to confirm removal of the carousel section.
The following screen appears.

Figure 5-9: Rotating Carousel

The carousel turns so you can remove the next section. During this time
the message Preparing for Section Removal displays again on the
screen.

9) Repeat this procedure until all four carousel sections are removed. The
following screen appears.

Figure 5-10: Removal Complete

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10) Carefully replace the carousel cover over the carousel and close the User
Access Doors.

11) After the four carousel sections are removed, the Maintenance menu
appears.

For instructions on replacing the carousel, see the section Replacing the
Carousel.

Cleaning the Carousel

Thoroughly clean and dry the four sections of the carousel before replacing
them in the VITEK® 2 Compact instrument. The carousel material is designed
to withstand any of the following cleaning methods:

• Automatic dishwasher with standard laboratory detergent

CAUTION: Dishwasher temperatures during the washing and

drying cycles must not exceed 85 °C (185 °F). Exceeding this
temperature causes damage to the carousel sections. Use the top
rack of the dishwasher.

• 5% bleach solution

• Phenolic cleaning solution

Note: To disinfect a contaminated surface, use a 10% bleach solution and allow it
to remain in contact with the contaminated surface for five minutes.

Replacing the Carousel

1) Open the Front User Access Door and remove the carousel cover.

2) Access the Replace Carousel function using the path:

Main Menu > Maintenance > Replace Carousel

The following screen displays.

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Cleaning the Carousel Instrument Maintenance

Figure 5-11: Ready to Replace Carousel

3) Press Yes to continue with the carousel replacement.

Figure 5-12: Preparing to Replace Carousel

The carousel rotates until it is in position to replace the section.

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Figure 5-13: Ready to Replace Carousel

4) Take any one of the carousel sections and orient it (Figure 5-14). The
bottom of the section should touch the base plate and the top portion
should tilt slightly toward the left of the instrument. Align the notch to
the spring-loaded pin for the correct locking position.

Figure 5-14: Carousel Replacement

5) Slide the section down along the base plate while maintaining the tilted
angle.

6) When the section is pushed down all the way, release the top portion,
allowing it to rest against the base plate. Two pins on the back of the

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section should engage the two holes in the base plate and secure the
section.

7) Press the Done function key when the section is in place.

8) The carousel turns 90° to move the first section out of the way. During
this time, the message Rotating Carousel: Please Wait displays on the
screen.

9) Repeat this procedure until all four carousel sections are replaced.

The screen displays the following message:

Figure 5-15: Carousel Replacement Complete

10) Replace the carousel cover over the carousel. If this is not replaced, a
jam condition intervention occurs.

11) Lower the Top User Access Door.

12) Close the Front User Access Door, making sure it latches completely.

Note: The Front User Access Door does not latch unless the Top User Access Door
is closed.

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Instrument Maintenance Cleaning the Cassettes

Cleaning the Cassettes

1) Clean cassettes monthly, or as conditions require.

CAUTION: It is important to remove the bar codes before cleaning

the cassettes.

WARNING
The cassettes should be considered as potentially contaminated
and should be handled appropriately. Qualified laboratory
personnel should take the usual precautions necessary for
infectious agents.

The cassette material is designed to withstand any of the following cleaning

methods.

• Automatic dishwasher with standard laboratory detergent

CAUTION: Dishwasher temperatures during the washing and

drying cycles must not exceed 85 °C (185 °F). Exceeding this
temperature causes damage to the cassettes. Use the top rack of
the dishwasher and remove the bar code insert from the cassette
to prevent damage and negative impact on test results.

• 5% bleach solution

• Phenolic cleaning solution

Note: To disinfect a contaminated surface, use a 10% bleach solution, and allow it
to remain in contact with the contaminated surface for five minutes.

2) Thoroughly clean and dry cassettes before using them again.

3) Replace cassette bar code label.

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Instrument Shutdown Instrument Maintenance

Instrument Shutdown

It is recommended that you shut down the instrument and turn the power
OFF during some of the maintenance procedures. The remaining cleaning
processes described in this chapter require the power to be turned OFF.
Always use the shut-down function from the user interface to turn off the
instrument.

You may clean the following components with the instrument’s power still
on:

• cassettes
• waste collection bin
• filler station
• optics

CAUTION: There are elevated temperatures and hot surfaces

inside the instrument. Shut down the instrument before starting
the cleaning or any other procedures inside the instrument.

Note: It is recommended all cards finish processing before beginning this

procedure.

1) Access the Shutdown function using the following path:

Main Menu > Maintenance > Shutdown

Figure 5-16: Shutdown System

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Instrument Maintenance Instrument Shutdown

If any cards are processing, the instrument displays the following screen:

Figure 5-17: Confirm Shutdown

2) Select Yes to shut down the instrument.

The instrument briefly displays the following message while it moves

some internal components to their shutdown positions.

Figure 5-18: Shutdown in Progress

When this process is complete, the instrument displays the message Ready
for Shutdown.

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Cleaning the Optics (Power Off) Instrument Maintenance

Figure 5-19: Shutdown Ready

3) Press the AC power switch to shut the instrument OFF.

4) Remove the AC power cord to prevent any possible electrical hazard.

It is now safe to access the inside of the instrument.

WARNING
Electric shock hazard. Always turn the instrument OFF prior to
removing the power cord.

Cleaning the Optics (Power Off)

Note: bioMérieux recommends that you shut down and power OFF the instrument
during this maintenance procedure.

After performing the procedure for instrument shutdown, follow these steps
to clean the optics.

1) Open the Front User Access Door.

2) Lift the Top User Access Door. This exposes the transmittance optics, as
shown in the following figure.

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Instrument Maintenance Cleaning the Optics (Power Off)

Figure 5-20: Optics Assembly

The transmittance optics consist of two modules that are hinged on the
bottom and held in place by spring-loaded levers.

3) Using your right hand, grasp the module units and place your thumb on
the levers (Figure 5-21). Both optics units must be released
simultaneously to rotate down for cleaning.

Figure 5-21: Optics Cleaning

4) Push down on the levers to release both units and rotate downward.

5) Inspect the glass on all surfaces for cracks or scratches.

Note: Report any apparent crack or scratch to bioMérieux.

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Cleaning Instrument Exterior and User Access Doors Instrument Maintenance

6) Using a quality, lint-free lens paper that is slightly moistened with a

commercial glass cleaner, clean the glass surfaces.

If foreign material remains on either surface, repeat this step using an

alcohol wipe. Squeeze out excess alcohol before using, and dry the
surface with lens paper. Make sure that you do not leave streaks on the
glass.

7) Rotate the units back into place while pushing down slightly on the
lever. The units click into place when secured.

8) Close the Top User Access Door.

9) Close the Front User Access Door.

If you are not performing the remaining cleaning procedures in this section
and the instrument is already turned off, go to the procedure Turning the
Instrument On on page 5-21.

Cleaning Instrument Exterior and User Access Doors

WARNING
Biohazardous materials could come in contact with the exterior
of the VITEK® 2 Compact instrument. All organism suspensions,
cards, cassettes, test tubes, sample transfer tubes, waste bin
and the user interface panel should be considered as potentially
infectious.

Note: bioMérieux recommends that you shut down and power OFF the instrument
during this maintenance procedure.

The instrument exterior is designed to withstand any of the following

cleaning methods:

• 5% bleach

• Phenolic cleaning solution

1) Dampen a cloth with one of these approved solutions and wipe off any
dust or dirt from the top, front, and side surfaces of the instrument. Wipe
off all User Access Doors.

Note: To disinfect a contaminated surface, use a 10% bleach solution and allow it
to remain in contact with the contaminated surface for five minutes.

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Instrument Maintenance Cleaning Interior Instrument Components

2) Dampen a separate cloth with plain water and wipe the surface again to
remove any disinfectant residue.

WARNING
Do not liberally apply liquid to the exterior surface of the
instrument, display, or keypad. Ingress of liquid could result in
loss of instrument function or a shock hazard.

CAUTION: Do not apply cleaning solutions or water to any

sensors in the instrument, otherwise a malfunction may occur.

Cleaning Interior Instrument Components

Note: bioMérieux recommends that you shut down and power OFF the instrument
during this maintenance procedure.

WARNING
Biohazardous materials could come in contact with the interior
of the VITEK® 2 Compact instrument. All organism suspensions,
cards, cassettes, test tubes, sample transfer tubes, and waste
bin should be considered as potentially infectious.

CAUTION: Do not apply cleaning solutions or water to any

sensors in the instrument, otherwise a malfunction may occur.

Cleaning the Waste Collection Bin

1) Open the Waste Collection door and remove the waste collection bin.
Empty the bin if any cards are present.

2) Thoroughly clean and dry the bin before replacing it in the VITEK® 2
Compact instrument.

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Cleaning Interior Instrument Components Instrument Maintenance

The bin material is designed to withstand any of the following cleaning

methods:

• Automatic dishwasher with standard laboratory detergent

CAUTION: Dishwasher temperatures during the washing and

drying cycles must not exceed 85 °C (185 °F). Exceeding this
temperature causes damage to the cassettes. Use the top rack of
the dishwasher.

• 5% bleach solution

• Phenolic cleaning solution

Note: To disinfect a contaminated surface, use a 10% bleach solution and allow it
to remain in contact with the contaminated surface for five minutes. Using
plain water, wipe the surface again to remove any disinfectant/residue.

3) Replace the waste collection bin in the Waste Collection station and
close the Waste Collection door.

Cleaning the Filler Station

The Filler Seal and Filler Station are designed to withstand any of the
following cleaning methods.

• 5% bleach solution

• Phenolic cleaning solution

1) Dampen a cloth with one of the approved solutions and wipe off any
dust or dirt from the rubber seal on the fill door and its contact surface.

Note: To disinfect a contaminated surface, use a 10% bleach solution and allow it
to remain in contact with the contaminated surface for five minutes.

CAUTION: Do not apply cleaning solutions or water to any

sensors in the instrument, otherwise a malfunction may occur.
Instead, use a dry cloth or lens paper.

2) Using plain water, wipe the same surfaces again to remove any
disinfectant residue.

3) Repeat steps one and two to clean the interior surface of the Filler
Station.

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Instrument Maintenance Turning the Instrument On

Cleaning the Cassette Load/Unload Station

Note: bioMérieux recommends that you shut down and power OFF the instrument
during this maintenance procedure.

The Cassette Load/Unload Station is designed to withstand any of the

following cleaning methods:

• 5% bleach solution

• Phenolic cleaning solution

1) Dampen a cloth with one of these approved solutions and wipe the
inside base surface of the instrument, where the cassette is processed.

Note: To disinfect a contaminated surface, use a 10% bleach solution and allow it
to remain in contact with the contaminated surface for five minutes.

2) Dampen a separate cloth with plain water and wipe the surface again to
remove any disinfectant residue.

CAUTION: Do not apply cleaning solution or water to any sensors

in the instrument, a loss of instrument function may occur.

Turning the Instrument On

1) Make sure the AC power cord is plugged into the instrument.

2) Close all doors.

3) Move the AC power switch to the ON position.

The system goes through the initialization process. The Status screen
displays a status of OK.

Note: If the instrument was shut down for a long period of time, the status may be
Warming. Wait until the status is OK before resuming test card processing.

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Turning the Instrument On Instrument Maintenance

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 DIAGNOSTICS AND TROUBLESHOOTING 6
Introduction

This chapter provides information to help you to resolve any problems that
may occur while operating the VITEK® 2 Compact instrument. The first
section, Error Handling System, explains how the instrument reacts to an
error, and how you, the user, should respond. The second section, Contents
of Intervention Messages, defines the types of Intervention messages. Other
sections in this chapter include instrument diagnostics, version and
subsystem error status information, as well as instruction on how to discover
when the instrument was last maintained.

For a list of possible error messages that could occur on the VITEK® 2
Compact instrument, see Appendix C — Instrument Error Code User
Response Table.

Chapter Contents

Error Handling System • 6-3

Error Alarm Notification • 6-4
Error Message Queue Screens • 6-4
Intervention Screen • 6-7
Contents of Intervention Messages • 6-7
Interventions During Filling • 6-7
Limited Slots in Carousel • 6-8
Incubator Not Ready • 6-8
Fill Door Open • 6-8
Fill Failure – Discard All Cards • 6-8
Interventions During Loading • 6-9
Transfer Failure – Discard All Cards • 6-9
Interventions During Bar Code Reading • 6-10
Cassette Bar Code Unreadable • 6-10
Card [X] Bar Code Unreadable (Virtual Cassette Only) • 6-10
Card [X] Bar Code Unreadable (Setup Cards Post Entry) • 6-11
Card [X] Bar Code Mismatch (Virtual Cassette) • 6-11
Insufficient Slots in Carousel • 6-11
Error: Cannot Proceed • 6-12
Timed Out • 6-12
Jam Condition Intervention Messages • 6-12
Instrument Diagnostics • 6-13
Instrument Diagnostics Menu • 6-13

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 Diagnostics and Troubleshooting

Diagnostic Tests • 6-14

Filler Test • 6-14
Checking the Instrument Temperature • 6-14
Displaying Version Information • 6-15
Last Maintenance Date • 6-16
Cleaning the Optics (With Cards Processing — Power On) • 6-16
Verifying the Optics • 6-18
Subsystem Error Status • 6-18
Power Failure • 6-19

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Diagnostics and Troubleshooting Error Handling System

Error Handling System

The VITEK® 2 Compact instrument continually monitors itself to ensure that

it is operating within specifications. To do this, it uses numerous optical,
mechanical, and temperature sensors located within each subsystem.

If a sensor detects a problem, the VITEK® 2 Compact instrument alerts you

to the situation, and provides you with the information you need to resolve
the problem. We refer to this process as the Error Handling System. Figure 6-
1 illustrates these elements.

VITEK® 2 Compact Instrument Instrument Programming:

• Interprets sensor signal
• Attempts to self-correct
Instrument Sensors: • Selects error message
• Detect an error • Activates alarms
• Send message to queue

Visual/Audible Alarms Error Message Queue and/or Intervention screen

VITEK® 2 Compact User Intervention screen:

• Review the screen
Error Message Queue:
• Access the queue
• Record message and code

Troubleshooting Chapter 6:
• Look up the type of intervention screen.
Troubleshooting Chapter 6: • Follow User Response procedure
• Look up error code in Error Code User Note: The dashed arrow indicates a possible
Response Table path.
• Follow User Response procedure

Figure 6-1: Error Handling Flowchart

There are two major types of error handling:

• Error Message Queue — For errors that do not need a user’s immediate
response or that provide details to interventions. This is indicated by a
blinking/audible alert and the moving (!) on the Status screen.

• Intervention — Errors that need the user’s immediate response. This is

indicated by a pop-up Intervention screen and a visual/audible alert.

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Error Message Queue Screens Diagnostics and Troubleshooting

The first element of the Error Handling System is the VITEK® 2 Compact
instrument. The instrument must first detect the error. In many cases, the
instrument attempts to correct the problem by retrying an operation. If that
fails, the instrument selects the appropriate error message, activates the
error alarms, and places the message in the error message queue.

The second element of the Error Handling System is you, the VITEK® 2
Compact user. You must:
• respond to the alarm by accessing the error message queue on the
instrument interface.

• read and record all unviewed messages in the queue.

• locate the error code from the messages, refer to Appendix C, and follow
the information in the User Response column.

• contact bioMérieux if the recovery procedure is not successful.

Error Alarm Notification

VITEK® 2 Compact has two types of alarm notification to alert you to the
presence of an error condition. You can select either the audible or the
visible alarm on the instrument, or set both alarms to alert you.

• Audible Alarm. This alarm sounds at the VITEK® 2 Compact instrument.

An instrument configuration option allows you to select the alarm. Another
instrument configuration option allows you to set the volume of the
audible alarm.

• Visual Alarm. This alarm uses the screen on the interface display. When
the visual alarm is activated, the screen flashes to indicate the presence of
an error condition. An instrument configuration option allows you to select
the visual alarm.

Error Message Queue Screens

On the Status screen, a New Error/Warning indicator to the left of the

Instrument Status signifies that a new warning or error message was
generated. To insure proper operation of the instrument when an error
occurs, you should review it as soon as possible.

There are two Error Message Queue screens, the first is in a list form and the
second is in detail form. You must review the detailed message to clear the
New Error/Warning indicator.

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Diagnostics and Troubleshooting Error Message Queue Screens

The queue may contain as many as 250 messages, beginning with the most
recent. Number 001 (Figure 6-2) is the most recent. When a new message is
generated, it assumes number 001 and the other messages move down the
list.

1) To review a message, press the Message Key (!) on the user interface.

Figure 6-2: Error Message Queue (List Form)

The Error Message Queue screen displays a list of error messages.

• An arrow to the left of the message points to the error to be displayed

when the Message Key (!) is pressed again.

• An asterisk (*) to the far left of a message signifies that it has never been
reviewed.

• An exclamation (!) to the immediate left of a message signifies that it is an

error instead of a warning.

2) Use the Arrow Keys to move the pointer to the desired message. The
Up and Down Arrow keys move the pointer one message at a time. The
Left Arrow key scrolls to the previous page of messages. The Right
Arrow key scrolls to the next page of messages.

3) Press the Message Key (!) again to display the detailed message.

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Error Message Queue Screens Diagnostics and Troubleshooting

Figure 6-3: Error Message Queue (Detail Form)

A row of numbers is listed just above a dash line at the bottom of the screen.
The numbers pertain to the error:

• The time the error occurred

• The date the error occurred

• The last number is the code for the error:

Example: 20:13.00.152
• 20 is the primary code
• 152 is the detailed part of the code

Record this row of numbers for use when troubleshooting or contacting

bioMérieux Customer Support.

You can locate the detailed code number in column one of the VITEK® 2
Compact Instrument Error Code User Response Table in Appendix C.

Review the Error Message queue for any error message the VITEK® 2
Compact instrument has generated. Resolve the problem as indicated in
Appendix C.

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Diagnostics and Troubleshooting Intervention Screen

Intervention Screen

An Intervention screen is only displayed if there is an error warning during

initialization or card cassette processing that needs the user’s immediate
attention. It contains intervention messages and any other pertinent
information. The Intervention screen always requires some type of response
by the user.

Following is an example of an Intervention screen.

Figure 6-4: Intervention Sample Screen

Contents of Intervention Messages

Note: Some Intervention screens need a timeout counter. This countdown timer
displays on the upper right corner of the Intervention message and indicates
the total number of minutes left for the user to intervene.

The top section of the Intervention screen is comprised of three parts:

• Main Message at the top
• detailed message/input located on the left
• two active function buttons located on the right

Interventions During Filling

The following intervention messages can display after the user presses Start
Fill on the Main Status screen. These messages do not have a countdown
timer, since the timeout is not critical until after a successful fill.

The Fill Intervention screen remains until you intervene.

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Contents of Intervention Messages Diagnostics and Troubleshooting

Limited Slots in Carousel

Less than 10 slots are available in the carousel.

Select either:
• Cancel Fill or
• Continue

Incubator Not Ready

Incubator temperature is not within the allowed range (for example,
instrument status is Warming).

Figure 6-5: Incubator Not Ready

Select either:
• Cancel Fill or
• Continue

Fill Door Open

Filling cannot start.

1) Close Fill door.

2) Select OK.

3) Press Start Fill again.

Fill Failure – Discard All Cards

1) Enter the Cassette ID to Delete.

2) Select OK.

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Diagnostics and Troubleshooting Contents of Intervention Messages

3) Discard all cards in the cassette.

4) Review any recent errors in the Error Message Queue and refer to
Appendix C for further information.

Note: The OK function button will not appear until the user enters a digit.

Interventions During Loading

The following intervention message can display after a fill successfully
completes, but the user has not successfully loaded the cassette into the
Loader. This message does not have a countdown timer since this is a non-
correctable error and the cards terminate.

The Load Intervention screen remains until you intervene.

Transfer Failure – Discard All Cards

The cassette was not moved from the Filler Station to the Cassette Load/
Unload Station in the allowed time of 10 minutes.

Figure 6-6: Transfer Failure

1) Enter the Cassette ID to Delete.

2) Select OK.

3) Discard all cards in the cassette.

Note: The OK function button does not appear until the user enters a digit.

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Contents of Intervention Messages Diagnostics and Troubleshooting

Interventions During Bar Code Reading

The following intervention messages display when an error is detected
during bar code reading. These interventions are time-critical, and a timeout
counter displays.

When timed out, if the user has not resolved all of the interventions, the
Intervention screen disappears and the cassette continues to process if the
load door is closed. The instrument terminates cards with unresolved bar
code errors, loads the rest of the cards into the carousel, and logs a message
into the Error Message Queue.

If the load door is opened, all cards are terminated and no card is loaded.

Cassette Bar Code Unreadable

1) Using the numeric keypad on the instrument user interface screen, enter
Cassette ID.

2) Select either:
• Clear or
• Accept

Note: The Accept function key does not appear until the user enters a digit.

After timeout, if the user has not entered a cassette ID, the cassette is left in
the loader, the door is closed, and the card bar codes are readable, then the
instrument loads the cards into the carousel, sends a Cassette ID to the
workstation computer, and logs a message in the Error Message Queue.

Card [X] Bar Code Unreadable (Virtual Cassette Only)

Note: [X] is the card slot number.

1) Enter the last two digits of the bar code using the numeric keypad on
the instrument user interface screen:
2 2 2 2 8 8 8 8 3 3 3 3 7 7 7 7 __ __ (example)

2) Select either:
• Skip or
• Accept

Note: If the Skip function is selected, the card(s) specified in the Intervention
screen will not load and is terminated. The instrument returns these cards to
the Cassette Load/Unload station for discard.

The Accept function key appears only after you enter the last two digits
correctly. Use the Left Arrow key to move back, and the Right Arrow key to
move to the next digit, if that digit is already entered.

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Diagnostics and Troubleshooting Contents of Intervention Messages

Card [X] Bar Code Unreadable (Setup Cards Post Entry)

Note: [X] is the card slot number.

1) Using the numeric keypad on the instrument user interface screen, enter
the bar code number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2) Select either:
• Skip or
• Accept

Note: If the Skip function is selected, the card(s) specified in the Intervention
screen will not load and is terminated. They return to the Cassette Load/
Unload station and should be discarded.

The Accept function key appears only after you enter all digits correctly. Use
the Left Arrow key to move back, and the Right Arrow key to move to the
next digit if that digit is already entered.

Card [X] Bar Code Mismatch (Virtual Cassette)

Bar code Scan: 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 (example)

VC: 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 (example)

1) Remove the cassette from the Cassette Load/Unload Station and locate
the card(s) in the position that was previously entered on the
workstation/host.

2) Reinstall the cassette in the Cassette Load/Unload station, and close the
door.

3) Select either:
• Skip or
• Fixed

Note: If the Skip function is selected, the card(s) specified in the Intervention
screen will not load and is terminated. The instrument returns these cards to
the Cassette Load/Unload station for discard.

Insufficient Slots in Carousel

1) Remove the cassette from the Cassette Load/Unload station.

2) Remove [Y] cards from slots:[X][X]. Discard these cards.

Note: [Y] represents the number of cards and [X] represents the card slot number.

3) Replace the cassettes.

4) Select Continue.

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Contents of Intervention Messages Diagnostics and Troubleshooting

Error: Cannot Proceed

1) Ensure that the cassette is placed properly in the Cassette Load/Unload
Station.

2) Verify that the door is closed.

Timed Out
1) Remove cassette and close the Cassette Load/Unload door.

2) Discard all cards

3) Select Continue.

Jam Condition Intervention Messages

The instrument detects this kind of jam when cards are processing anywhere
in the instrument.

CAUTION: When clearing a jam, do not swap carousel sections or

individual cards in the carousel. Doing so causes incorrect patient
test results to occur.

1) Select Yes when the Unlock user access door screen appears.

Figure 6-7: Jam Condition

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Diagnostics and Troubleshooting Instrument Diagnostics

Figure 6-8: Jam Condition Fix Intervention

2) Open User Access Doors.

3) Determine the location of the jam (to determine this, review the Error
Message Queue).

WARNING
Unexpected mechanical movement can occur when the jam is
cleared.

4) Resolve any jam conditions and close the User Access Doors.

Instrument Diagnostics

Some of the error recovery procedures in this chapter direct you to perform a
diagnostic test on one of the stations in the VITEK® 2 Compact instrument.
This section tells you how to access and use those tests.

Instrument Diagnostics Menu

All of the diagnostic tests for the instrument are located on the Diagnostics
Menu, which you can access using the following path:

Main Menu > Diagnostics

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Instrument Diagnostics Diagnostics and Troubleshooting

Diagnostic Tests
Following are the tests found on the Diagnostics menu, and their function:

Table 6-1: Diagnostic Tests

Diagnostic Test Function Possible Results

Temperature Reads the temperature in Displays the incubator and internal

the reader carousel cabinet temperature in degrees
incubator. Celsius.

Optics Performs a self-test of the Pass/Fail

transmittance optics
system.

Filler Test
There are times when you may need to run a Filler Test (see Appendix C).

1) Remove any cassette from the Filler Station.

2) Close the Fill Door.

3) Press the Start Fill button to begin the filling process.

4) At the completion of a successful fill cycle (the Filler’s blue LED blinks),
cancel the cassette using the menu path:

Main Menu > Error Handling > Cancel Cassette

Note: The cancel cassette function will only be active for ten minutes after which
an error will occur. When this error occurs, refer to Appendix C.

Checking the Instrument Temperature

Access the Temperature Diagnostics using the path:

Main Menu > Diagnostics > Temperature

The screen displays the Incubator temperature and the temperature inside
the instrument cabinet (Figure 6-9).

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Diagnostics and Troubleshooting Displaying Version Information

Figure 6-9: Temperatures

Displaying Version Information

This function allows you to view the current instrument firmware version for
your instrument. Customer Support may ask you to supply this information if
you need assistance with any of the recovery procedures.

1) Access the Versions function using the following path:

Main Menu > Diagnostics > Versions

A screen similar to Figure 6-10 displays.

Figure 6-10: Version Information

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Last Maintenance Date Diagnostics and Troubleshooting

2) Use the Arrow keys on the keypad to scroll to additional information.

Last Maintenance Date

This function is used to view the last time a field service engineer performed
preventive maintenance. The format is the same as that configured for Date
Format.

Figure 6-11: Last Maintenance Date

Cleaning the Optics (With Cards Processing — Power On)

This procedure describes how to clean and verify the optics while test cards
are still processing. If the instrument is shut down, you may also clean the
optics. See Cleaning the Optics (Power Off) on page 5-16.

IMPORTANT: All steps in this procedure must be completed.

1) Access the Optics Cleaning using the path:

Main Menu > Maintenance > Optics Cleaning

2) A message appears asking the user to confirm cleaning the optics.

Note: If the cassette is processing in the Filler Station or in the Cassette Load/
Unload Station, the user is not able to unlock the door.

3) A warning message appears if the cards are processing in the carousel.

The user must confirm pausing card processing.

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Diagnostics and Troubleshooting Cleaning the Optics (With Cards Processing — Power On)

Figure 6-12: Optics Cleaning

4) When the Front User Access Door is unlocked, both User Access Doors
can be opened to clean the optics.

Figure 6-13: Optics Cleaning Ready

5) Close the User Access Doors when you are done.

6) An optics self test is performed automatically, press OK when the results

are displayed.

Note: You have four minutes from the time that you press Yes to complete the
cleaning procedure. A warning message appears if the process exceeds four
minutes.

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Subsystem Error Status Diagnostics and Troubleshooting

Verifying the Optics

Verifying the optics can be performed with or without cards processing.

1) Access the Optical Diagnostic Test using the following path:

Main Menu > Diagnostics > Optics Self Test

A question displays, “Perform optics self test?”

Figure 6-14: Optics Self Test

2) Select Yes to continue.

3) When the test is complete, select OK to exit the screen.

4) If the optical test fails, call bioMérieux Customer Support.

Subsystem Error Status

View the Subsystem Error Status screen when the instrument status is in an
error condition. This screen provides additional details about the error.

Access the Subsystem Error Status screen using the following path:

Menu > Diagnostics > Subsystem Error Status

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Diagnostics and Troubleshooting Power Failure

Figure 6-15: Subsystem Error Status Screen

Power Failure

If a power failure occurs, a device called an Uninterruptible Power Supply

(UPS) can provide power to the instrument. The UPS is an optional device
and is highly recommended. If power is lost, the UPS uses a battery to
continue to supply power to the instrument.

The UPS notifies VITEK® 2 Compact of a power failure. The instrument then:
• initiates a Power Failure error message and displays a Power Fail icon on
the main status screen.

• continues processing test cards in the carousel.

• continues to support the card transport system’s previously filled cassettes,

but does not allow you to fill new cassettes.

IMPORTANT: If the UPS battery fails, the instrument stops processing.

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Power Failure Diagnostics and Troubleshooting

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 APPENDIX A

Hardware Specifications

VITEK® 2 Compact Instrument

Dimensions

Dimension VITEK® 2 Compact

Height 60 cm (23.6 in.)

Width 72 cm (28.3 in.)

Depth 68 cm (26.8 in.)

Mass

VITEK® 2 Compact

Mass Approximately 75 kg (165 lb)

CAUTION: The VITEK® 2 Compact instrument is heavy. Use at

least two people to move it. When lifting the instrument, it is
essential to use only the handhold pockets on all four sides of
the grey base pan to prevent severe damage to the instrument
and/or personal injury.

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Hardware Specifications Appendix A

Environment

Indoor usage
Do not install in direct sunlight.

Benchtop should be level within ±3 degrees.

Instrument can be placed with its back against the wall, providing nothing is
obstructing the instrument’s fan air flow.

Minimum of 11cm (4.3 in.) clearance on the left and right side.

Minimum of 21 cm (8.3 in.) clearance above.

Minimum installation altitude: –100 m sea-level

Maximum installation altitude: 2000 m sea-level

Ambient room temperature: 15 °C to 30 °C

Shipment and storage temperature: –20 °C to 55 °C

Relative humidity: 20% to 80% non-condensing

Pollution degree 2 in accordance with IEC 664.

Overvoltage Category II per IEC 664.

Electrical Characteristics

Electrical Characteristics VITEK® 2 Compact

Input voltage 100/120/220/240 VAC at 50/60 Hz

Maximum input current 4 amps @ 120 VAC or 2.2 amps @ 240 VAC

Nominal input current 2.5 amps @ 120 VAC or 1.25 amps @ 240 VAC

Power 300 watts nominal, 600 watts peak

Heat 1025 BTU/HR (nominal)

Power cord Detachable 3-wire with ground,

per IEC 320

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Appendix A Hardware Specifications

Optical Characteristics

Transmittance Optics
Emission wavelengths: 660 nm, 568 nm, 428 nm LED

WARNING
There is a potential for non-laser optical energy emanation from
the optics which could result in personal injury or damage to
the instrument.

General Characteristics
Cassette
Capacity, cards: 10 cards per cassette

Vacuum (Filler)
Minimum level: 0.89 PSIA ± 0.06 PSIA

Sealer
Mechanical: stub length 1.25 ± 0.25 mm

Incubator
Temperature: 35.5 °C ± 1 °C average
Capacity: 15, 30, or 60 cards per Incubator (depending on configuration)

Note: It is important to consult your local regulations with regard to instrument

disposal.

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Hardware Specifications Appendix A

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 APPENDIX B B
Maintenance Log

The maintenance log provided on the following pages can be used to record
and document the maintenance items listed.

CAUTION: Follow all recommended user maintenance procedures

and schedules to prevent negative impact on test results and
system performance.

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 B-2
VITEK® 2 Compact Maintenance Log Month____________ Year____________

Day of Month: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Maintenance Log

Clean Carousel *

Clean Cassettes*

Clean Optics *

Clean Waste Bin *

Clean Filler Seal*

Clean Filler Station*

Check Instrument QC
Status Report for the

Carousel Temperature **

Optics Systems**

* = Monthly ** = Daily
Appendix B

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VITEK® 2 Compact Instrument User Manual
 VITEK® 2 Compact Maintenance Log Month____________ Year____________

24410
Appendix B

Day of Month: 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Clean Carousel *

Clean Cassettes*

Clean Optics *

Clean Waste Bin *

Clean Filler Seal*

VITEK® 2 Compact Instrument User Manual

Clean Filler Station*

Check Instrument QC
Status Report for the

Carousel Temperature **

Optics Systems**

* = Monthly ** = Daily

B-3
Maintenance Log
Maintenance Log Appendix B

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 APPENDIX C

Instrument Error Code User Response Table

Using the Error Code User Response Table

The Error Code User Response Table is designed to provide, where possible,
the recovery procedure that is most likely to restore the instrument to normal
operation. If the described user response does not prevent recurrences of
the error, call bioMérieux for assistance.

1) Locate the detail code from the Error Message Queue screen described
in Chapter 6.

2) Find the Detail Code from the first column of the table. Detail codes are
listed numerically.

3) Read the corresponding Detail Code Description.

4) Read and follow the directions found in the User Response column of
the table and address accordingly.

5) If the error reoccurs, or the User Response advises a call to bioMérieux,

inform the service representative of the error number found in the lower
right portion of the message screen.

Cycling the Power of the Instrument

Several of the User Response procedures in the table instruct you to cycle
the power of the instrument. To do this:

1) Perform the Instrument Shutdown procedure in Chapter 5.

2) Wait at least 10 seconds.

3) Move the AC power switch to the ON position.

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Instrument Error Code User Response Table Appendix C

Table C-1: VITEK® 2 Compact Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

1 NA <unused> NA

2 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

3 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

4 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

5 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

6 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

7 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

8 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

9 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

10 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

11 1 Software Failure Instrument Failure Cycle Power. Report to bioMérieux.

12 12 Software Instrument Failure This warning indicates that an internal software resource
Warning has fallen below the expected minimum level. The
instrument is still functioning normally.

Report to bioMérieux.

13 1 Software Failure Bar Code Reader The instrument is in a fault condition. Call bioMérieux.
failure A field service visit is likely required.

14 3 Vacuum/Loader Bar Code Reader The instrument is in a fault condition. Call bioMérieux.
Failure failure A field service visit is likely required.

15 8 Autoloader Jam Autoloader motor This may be the result of a jam due to foreign material in
failed to home the mechanism, or it may indicate a mechanical or
electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

16 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
failed to home the mechanism, or it may indicate a mechanical or
during electrical failure.
initialization 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

17 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
failed to home the mechanism, or it may indicate a mechanical or
during loading electrical failure.
(after cassette 1) Respond to the Intervention screen for the jam
inspection) condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

18 9 Sealer Jam Sealer motor This may be the result of a jam due to foreign material in
failed to home the mechanism, or it may indicate a mechanical or
electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

19 3 Vacuum/Loader Sealer failure The instrument is in a fault condition. Call bioMérieux.

Failure A field service visit is likely required.

20 3 Vacuum/Loader Sealer failure The instrument is in a fault condition. Call bioMérieux.

Failure A field service visit is likely required.

21 3 Vacuum/Loader Sealer failure The instrument is in a fault condition. Call bioMérieux.

Failure A field service visit is likely required.

22 3 Vacuum/Loader Sealer failure The instrument is in a fault condition. Call bioMérieux.

Failure A field service visit is likely needed.

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

23 13 Load Door Load Door open Close door and cycle power.
Open while attempting
initialization

24 13 Load Door Load Door open Close door and cycle power.
Open while attempting
to initiate a
cassette load

25 3 Vacuum/Loader Load Door will not Ensure that the Load Door is fully closed. Check the
Failure lock latching mechanism for foreign materials.

26 3 Vacuum/Loader Load Door will not Cycle Power. Report to bioMérieux.

Failure unlock

27 NA <unused> NA

28 7 Transport Jam Cassette is not This may be the result of a jam due to foreign material in
hooked on the mechanism, or it may indicate a mechanical or
transport block electrical failure.
pins during 1) Respond to the Intervention screen for the jam
initialization condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

29 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
counting cards electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

30 NA <unused> NA

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

31 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
reading card bar electrical failure.
code 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door .
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

32 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
moving cassette electrical failure.
toward load door 1) Respond to the Intervention screen for the jam
during bar code condition.
retry 2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

33 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
moving cassette electrical failure.
toward load door 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

34 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
sealing electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

35 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
loading cards into electrical failure.
carousel 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

36 7 Transport Jam Transport motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
unloading cassette electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

37 8 Autoloader Jam Autoloader motor This may be the result of a jam due to foreign material in
stalled while the mechanism, or it may indicate a mechanical or
loading cards into electrical failure.
carousel 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors and/or load door.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

38 3 Vacuum/Loader Vacuum SPN The instrument is in a fault condition. Call bioMérieux.

Failure board failure A field service visit is likely required.

39 4 Carousel/ Carousel SPN The instrument is in a fault condition. Call bioMérieux.

Reader Failure board failure A field service visit is likely required.

40 3 Vacuum/Loader Transport SPN The instrument is in a fault condition. Call bioMérieux.

Failure board failure A field service visit is likely required.

41 NA <unused> NA

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

42 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

43 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

44 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

45 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

46 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

47 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

48 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

49 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

50 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

51 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

52 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

53 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

54 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

55 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

56 10 Host Bad command A communications error has occurred. Report to

Communication received bioMérieux.
Failure

57 15 Carousel Cover Carousel cover is Ensure that the carousel cover is properly installed.
Missing missing during
pre-initialization
check

58 15 Carousel Cover Carousel cover Ensure that the carousel cover is properly installed.
Missing missing during
carousel
initialization

59 15 Carousel Cover Carousel cover This may be the result of a jam due to foreign material in
Missing detected missing the mechanism, or it may indicate a mechanical or
during move electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

60 14 User Access User access door Close door and cycle power.
Door Open is open during
initialization

61 3 Vacuum/Loader User access door Ensure that the user access door is fully closed. Check the
Failure will not lock latching mechanism for foreign materials.

62 3 Vacuum/Loader User access door Cycle power and report to bioMérieux.

Failure will not unlock

63 18 Carousel Quad missing Referring to the carousel cleaning section of this manual,
Section Missing during ensure that all quads are properly installed.
initialization

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

64 6 Carousel Jam Carousel motor This may be the result of a jam due to foreign material in
failed to home the mechanism, or it may indicate a mechanical or
during electrical failure.
initialization 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

65 4 Carousel/ Incubator The instrument is in a fault condition. Call bioMérieux.

Reader Failure temperature A field service visit is likely required.
failure

66 5 Reader Jam Ejector motor This may be the result of a jam due to foreign material in
failed to home the mechanism, or it may indicate a mechanical or
during electrical failure.
initialization 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

67 5 Reader Jam Cam motor failed This may be the result of a jam due to foreign material in
to home during the mechanism, or it may indicate a mechanical or
initialization electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

68 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

69 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

70 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

71 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

72 17 Card(s) All cards unloaded The instrument is in a fault condition. Call bioMérieux.
Terminated due to incubator A field service visit is likely required.
temperature fault,
carousel position
lost or unload via
DML

73 17 Card(s) Cards unloaded Call bioMérieux.

Terminated because their
wellmap changed

74 6 Carousel Jam Carousel motor This may be the result of a jam due to foreign material in
stalled the mechanism, or it may indicate a mechanical or
electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

75 4 Carousel/ Carousel position The instrument is in a fault condition. Call bioMérieux.

Reader Failure lost (all cards A field service visit is likely required.
unloaded)
All cards in the carousel are terminated and an attempt is
made to unload them into the waste collection bin.

76 37 The card in slot Wellmap does not This card is rejected (and terminated) due to the wellmap
(X) of cassette (X) exist for a card not being present.
was rejected during cassette
because this inspection Enter the needed wellmap before attempting to process
instrument did any further cards of this type.
not have an
appropriate
wellmap

77 17 Card(s) Fill-to-load Card(s) were terminated due to excessive time elapsing

Terminated timeout was between the filling operation and the cassette loading
exceeded (card[s] being performed.
unloaded)

78 17 Card(s) Could not find the A card edge or hole could not be found. The card in this
Terminated first edge of the carousel slot is terminated. When instrument processing is
card (terminated idle, perform a carousel cleaning to gain access to the card
slot) and make the slot available.

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

79 5 Reader Jam Could not find the This may be the result of a jam due to foreign material in
first edge of the the mechanism, or it may indicate a mechanical or
card (JAMMED) electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

80 17 Card(s) Each optical A card edge or hole could not be found. The card in this
Terminated position mark was carousel slot was terminated. When instrument processing
not detected in is idle, perform a carousel cleaning to gain access to the
the card while card and make the slot available.
moving out
(terminated slot)

81 5 Reader Jam Each optical This may be the result of a jam due to foreign material in
position mark was the mechanism, or it may indicate a mechanical or
not detected in electrical failure.
the card while 1) Respond to the Intervention screen for the jam
moving out condition.
(JAMMED) 2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

82 19 Waste Bucket Could not unload Empty the waste bin.

Full or Waste Door card, waste tray is
Open full

83 19 Waste Bucket Could not unload Close waste door.

Full or Waste Door card, waste door is
Open open

84 19 Waste Bucket Could not unload Replace the waste bin and close waste door.
Full or Waste Door card, waste bin is
Open not present

85 19 Waste Bucket Could not unload Ensure that the waste bin is empty, present, and that the
Full or Waste Door card, waste chute waste door is closed. Check to be sure there are no cards
Open is clogged remaining in the waste chute.

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

86 19 Waste Bucket Failed to eject card Ensure that the waste bin is empty, present, and that the
Full or Waste Door into waste bin waste door is closed. Check to be sure there are no cards
Open (card was still in remaining in the waste chute.
read head)

87 5 Reader Jam Failed to place the This may be the result of a jam due to foreign material in
card back into the mechanism, or it may indicate a mechanical or
carousel while electrical failure.
verifying the head 1) Respond to the Intervention screen for the jam
was clear condition.
(JAMMED) 2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

88 5 Reader Jam Could not find the This may be the result of a jam due to foreign material in
first edge of the the mechanism, or it may indicate a mechanical or
card while reading electrical failure.
(JAMMED) 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

89 17 Card(s) Could not find the A card edge or hole could not be found. The card in this
Terminated first edge of the carousel slot was terminated. When instrument processing
card while reading is idle, perform a carousel cleaning to gain access to the
(terminated slot) card and make the slot available.

90 5 Reader Jam Each optical This may be the result of a jam due to foreign material in
position mark the mechanism, or it may indicate a mechanical or
(Air) was not electrical failure.
detected while 1) Respond to the Intervention screen for the jam
reading (JAMMED) condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

91 17 Card(s) Each optical A card edge or hole could not be found. The card in this
Terminated position mark carousel slot was terminated. When instrument processing
(Air) was not is idle, perform a carousel cleaning to gain access to the
detected while card and make the slot available.
reading
(terminated slot)

92 5 Reader Jam Each optical This may be the result of a jam due to foreign material in
position mark the mechanism, or it may indicate a mechanical or
(Plastic) was not electrical failure.
detected while 1) Respond to the Intervention screen for the jam
reading (JAMMED) condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

93 17 Card(s) Each optical A card edge or hole could not be found. The card in this
Terminated position mark carousel slot is terminated. When instrument processing is
(Plastic) was not idle, perform a carousel cleaning to gain access to the card
detected while and make the slot available.
reading
(terminated slot)

94 5 Reader Jam The last edge of 1) This may be the result of a jam due to foreign material
the card was not in the mechanism, or it may indicate a mechanical or
detected while electrical failure. Respond to the Intervention screen for
reading (JAMMED) the jam condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

95 17 Card(s) The last edge of A card edge or hole could not be found. The card in this
Terminated the card was not carousel slot was terminated. When instrument processing
detected while is idle, perform a carousel cleaning to gain access to the
reading card and make the slot available.
(terminated slot)

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

96 5 Reader Jam An additional row This may be the result of a jam due to foreign material in
was detected the mechanism, or it may indicate a mechanical or
while reading electrical failure.
(JAMMED) 1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

97 17 Card(s) An additional row A card edge or hole could not be found. The card in this
Terminated was detected carousel slot was terminated. When instrument processing
while reading is idle, perform a carousel cleaning to gain access to the
(terminated slot) card and make the slot available.

98 5 Reader Jam Cam failure while This may be the result of a jam due to foreign material in
reading (JAMMED) the mechanism, or it may indicate a mechanical or
electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

99 5 Reader Jam Cam failure This may be the result of a jam due to foreign material in
(JAMMED) the mechanism, or it may indicate a mechanical or
electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

100 5 Reader Jam Cam failure This may be the result of a jam due to foreign material in
(JAMMED) the mechanism, or it may indicate a mechanical or
electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

101 5 Reader Jam Carousel jam after This may be the result of a jam due to foreign material in
a Cam failure the mechanism, or it may indicate a mechanical or
(JAMMED) electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

102 5 Reader Jam Cam failure This may be the result of a jam due to foreign material in
(JAMMED) the mechanism, or it may indicate a mechanical or
electrical failure.
1) Respond to the Intervention screen for the jam
condition.
2) Open user access doors.
3) Examine the affected component for dirt or obstruction
(normal jam-clearing actions).
4) If this is related to a transport jam, reposition the
cassette on the transport block before closing door.
5) If the failure reoccurs, call bioMérieux.

103 4 Carousel/ Head Control The instrument is in a fault condition. Call bioMérieux.
Reader Failure Board failure A field service visit is likely required.

104 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX1 failed
calibration

105 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX2 failed
calibration

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

106 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX3 failed
calibration

107 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX1 position
sensor not
functional

108 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX2 position
sensor not
functional

109 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX3 position
sensor not
functional

110 21 Optics Almost Transmittance The instrument is still functioning normally, however
Out of Calibration Optics module perform optics cleaning.
TX1 nearing
calibration limits

111 21 Optics Almost Transmittance The instrument is still functioning normally, however
Out of Calibration Optics module perform optics cleaning.
TX2 nearing
calibration limits

112 21 Optics Almost Transmittance The instrument is still functioning normally, however
Out of Calibration Optics module perform optics cleaning.
TX3 nearing
calibration limits

113 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX1 is not
available to
process this card

114 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX2 is not
available to
process this card

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

115 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX3 is not
available to
process this card

116 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX1 reference
readings out of
range

117 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX2 reference
readings out of
range

118 43 Optics Transmittance Ensure that the TX optics modules are closed and perform
problem (may Optics module TX optics cleaning.
need cleaning) TX3 reference
readings out of
range

119 11 Internal Data Component Report to bioMérieux.

Error Statistics failure

120 11 Internal Data Component Report to bioMérieux.

Error Statistics failure

121 11 Internal Data Component Report to bioMérieux.

Error Statistics failure

122 11 Internal Data Carousel Map The instrument is in a fault condition. Call bioMérieux.
Error memory failure A field service visit is likely required.

Any tests running in the carousel are lost. Perform a

carousel cleaning to manually remove all cards from the
carousel.

123 11 Internal Data Carousel Map The instrument is in a fault condition. Call bioMérieux.
Error memory failure A field service visit is likely required.

Any tests running in the carousel are lost. Perform a

carousel cleaning to manually remove all cards from the
carousel.

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

124 11 Internal Data Carousel Map The instrument is in a fault condition. Call bioMérieux.
Error memory failure A field service visit is likely required.

Any tests running in the carousel are lost. Perform a

carousel cleaning to manually remove all cards from the
carousel.

125 11 Internal Data Cassette memory The instrument is in a fault condition. Call bioMérieux.
Error failure A field service visit is likely required.

Any tests running in either the filler or transport are lost.

Discard cards.

126 12 Software Memory failure Some card reading data may be lost due to a power
Warning failure, software crash, or turning off the instrument
without first performing the shutdown process.

This may prevent results from being obtained for one or

more samples.

127 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

128 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

129 12 Software Memory failure Some card reading data may be lost due to loss of
Warning communications with the host computer.

This may prevent results from being obtained for one or

more samples.

130 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

131 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

132 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

133 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

134 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

135 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

136 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

137 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

138 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

139 11 Internal Data Memory failure Report to bioMérieux.

Error
The instrument’s error code history is lost.

140 11 Internal Data Memory failure Report to bioMérieux.

Error
The instrument’s error code history is lost.

141 11 Internal Data Memory failure Report to bioMérieux.

Error
The instrument’s error code history is lost.

142 12 Software Memory failure Report to bioMérieux.

Warning

143 11 Internal Data Memory failure The instrument is in a fault condition. Call bioMérieux.
Error A field service visit is likely required.

144 12 Software Memory failure Report to bioMérieux.

Warning

145 11 Internal Data WellMap Manager Report to bioMérieux.

Error can not add more
WellMaps

146 22 Hardware SPN board failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

147 NA <unused> NA

148 NA <unused> NA

149 NA <unused> NA

150 NA <unused> NA

151 NA <unused> NA

152 20 Doors opened Emergency Stop – A door was opened while locked. As this could present a
while processing door open while hazard to the user, all instrument operations are halted.
– Emergency Stop locks engaged
occurred Ensure doors are closed and then cycle power to the
instrument.

If a cassette was processing in the transport, it tries to

recover when power is restored. (Do not remove cassette
unless prompted.)

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

153 22 Hardware RTC and CPU Xtal The instrument is in a fault condition. Call bioMérieux.
Failure cross-check failure A field service visit is likely required.
– frequency
mismatch

154 3 Vacuum/Loader Cabinet Ensure that the instrument’s ambient temperature

Failure Temperature High specifications are not exceeded.

Ensure that the cabinet ventilation fans are not blocked

and that all air filters are clean.

155 22 Hardware Power Supply Ensure that the instrument’s ambient temperature
Failure Temperature High specifications are not exceeded.

Ensure that the cabinet ventilation fans are not blocked

and that all air filters are clean.

156 24 UPS power UPS indicates a A power failure has occurred and the instrument is
failure or battery power failure has operating on the UPS battery.
bad occurred

157 24 UPS power UPS Battery has The battery in the UPS may be defective.
failure or battery failed
bad Call bioMérieux.

158 22 Hardware Cabinet intake fan The instrument is in a fault condition. Call bioMérieux.
Failure is rotating too A field service visit is likely required.
slowly.

159 22 Hardware Cabinet exhaust The instrument is in a fault condition. Call bioMérieux.
Failure fan is rotating too A field service visit is likely required.
slowly.

160 23 Incubator Incubator heater The instrument is in a fault condition. Call bioMérieux.
failure fan is rotating too A field service visit is likely required.
slowly.

161 23 Incubator Incubator The instrument is in a fault condition. Call bioMérieux.

failure circulation fan is A field service visit is likely required.
rotating too
slowly.

162 23 Incubator Incubator Ensure that the instrument’s ambient temperature

failure temperature is out specifications are not exceeded.
of specification
Ensure that the cabinet ventilation fans are not blocked
and that all air filters are clean.

Cycle Power. Report to bioMérieux.

163 25 Filler failure Fill cycle failure The instrument is in a fault condition. Call bioMérieux. A
field service visit is likely required.

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

164 25 Filler failure Fill cycle failure The instrument is in a fault condition. Call bioMérieux. A
field service visit is likely required.

165 25 Filler failure Insufficient Enter cassette ID as prompted and discard cards.
vacuum level
achieved during Ensure that the door seal on the vacuum filler is clean,
fill cycle then perform filler test.

166 25 Filler failure Incorrect up slope Enter cassette ID as prompted and discard cards.
during fill cycle
Ensure that the door seal on the vacuum filler is clean,
then perform filler test.

167 25 Filler failure Incorrect down Enter cassette ID as prompted and discard cards.
slope during fill
cycle Ensure that the door seal on the vacuum filler is clean,
then perform filler test.

168 25 Filler failure Fill cycle failure Enter cassette ID as prompted and discard cards.

The instrument is in a fault condition. Call bioMérieux.

A field service visit is likely required.

169 25 Filler failure Fill cycle failure The instrument is in a fault condition. Call bioMérieux.
A field service visit is likely required.

170 26 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) removed from the processing.
will not be loaded cassette during a
because it was power failure and
not detected after replaced with
a power failure another card.

171 26 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) removed from the processing.
will not be loaded cassette during a
because it was power failure.
not detected after
a power failure

172 27 The card in slot The card was no Discard the identified card(s).They were not accepted for
(X) of cassette (X) longer readable processing.
will not be loaded after a power
because it could failure.
not be scanned
after a power
failure

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

173 28 The card in slot The card was not Discard the identified card(s). They were not accepted for
(X) of cassette (X) loaded in the time processing.
will not be loaded allowed. (Power
because it Failure)
exceeded the
loading timeout

174 28 The card in slot The card was not Discard the identified card(s). They were not accepted for
(X) of cassette (X) loaded in the time processing.
will not be loaded allowed. (Power
because it Failure)
exceeded the
loading timeout

175 29 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) being sealed processing.
will not be loaded when a
because it mechanical error
encountered a occurred. (Power
mechanical error Failure)
while sealing

176 NA <unused> NA

177 29 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) being sealed processing.
will not be loaded when a transport
because it mechanical error
encountered a occurred. (Alarm)
mechanical error
while sealing

178 29 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) being sealed processing.
will not be loaded when a transport
because it mechanical error
encountered a occurred. (jam)
mechanical error
while sealing

179 30 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because processing.
was rejected the card is expired.
because it has
expired

180 31 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because processing.
was rejected of insufficient
because of carousel capacity.
insufficient
carousel capacity

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

181 32 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because it processing.
was rejected was introduced in
because it was place of another
introduced after card during a
the cards in the power failure.
cassette were
sealed

182 32 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because it processing.
was rejected was introduced
because it was where no previous
introduced after card was during a
the cards in the power failure.
cassette were
sealed

183 33 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because processing.
was rejected the instrument
because this does not have the
instrument is not required optics.
configured with
the required
optics

184 34 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) defined and was processing.
was rejected not detected
because a virtual during processing.
card was defined
for that slot and
not detected

185 35 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because it processing.
was rejected mismatched the
because the definition.
scanned card did
not match the
virtual card
defined for that
slot

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

186 36 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because it processing.
was rejected mismatched the
because the definition during a
scanned card did timeout.
not match the
virtual card when
the cassette timed
out

187 37 The card in slot The card was Discard the card(s).
(X) of cassette (X) rejected because
was rejected the instrument did The “Maintain AST definitions” data entry for this card type
because this not have a proper should be performed before attempting to process
instrument did wellmap. additional cards of this type.
not have an
appropriate
wellmap

188 40 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because processing.
was not loaded the cassette load
due to a biological timer timed out.
timeout

189 40 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because processing.
was not loaded the cassette load
due to a biological timer timed out
timeout over a power
failure.

190 41 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected because processing.
was not loaded the intervention
because it timed timer timed out
out and was and the Bar Code
unreadable was unreadable.

191 42 The card in slot The card was Discard the identified card(s). They were not accepted for
(X) of cassette (X) rejected (user processing.
was rejected skipped).

192 38 Cassette (X) The cassette Discard the card(s) in the specified cassette. They were
was aborted by transfer was not accepted for processing.
the user aborted by the
user.

193 39 Cassette (X) A filling failure Discard the card(s) in the specified cassette. They were
was terminated occurred (cassette not accepted for processing.
due to a fill failure cancelled)

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

194- 44 Component NA Instrument errors of this type should not occur in normal
218 Stats processing mode. (Factory only.)

219 12 Software SPN Variable Error Call bioMérieux.

Warning

220 1 Software Failure SPN Variable Error Call bioMérieux.

221 12 Software SPN Variable Error Call bioMérieux.

Warning

222 1 Software Failure SPN Variable Error Call bioMérieux.

223 12 Software SPN Variable Error Call bioMérieux.

Warning

224 1 Software Failure SPN Variable Error Call bioMérieux.

225 12 Software A DML ‘LOGIN’ Call bioMérieux.

Warning macro is present

226 1 Software Failure Memory failure Cycle Power. Report to bioMérieux.

227 46 Cassette (X) The Cassette was Discard the card(s) in the specified cassette. They were
was not not transferred in not accepted for processing.
transferred to the the allotted time.
loader within the (10 Minutes)
appropriate time.

228 47 The scanned The scanned This error indicates that after a power failure or clearing of
cassette ID did cassette ID did not a jam, the cassette ID that was scanned does not match
not match the match the the original ID that was scanned or user-entered.
stored cassette ID scanned ID
while verifying an If the bar code of the cards match the originally scanned
accepted cassette. bar codes, this error is informational only. If they did not
match, other errors relating to those cards rejections are
logged. This error code provides information only.

229 48 Cassette (X) A cassette was Discard the card(s) in the specified cassette. They were
was filling when filling when a not accepted for processing.
power failed and power failure
has been occurred.
discarded.

230 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

231 28 The card in slot The card was not Discard the card(s) in the specified cassette. They were
(X) of cassette (X) loaded in the time not accepted for processing.
will not be loaded allowed. (power
because it failure).
exceeded the
loading timeout

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

232 1 Software Failure Reboots halted The instrument is in a fault condition. Call bioMérieux.
due to repeating A field service visit is likely required.
error

233 22 Hardware SPN board failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

234 22 Hardware SPN board failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

235 22 Hardware Emergency Stop – The instrument is in a fault condition. Call bioMérieux.
Failure Front Panel SPN A field service visit is likely required.
board failure

236 - 44 Component NA Instrument errors of this type should not occur in normal
241 Stats processing mode. (Factory only.)

242 49 A fill was A vacuum was not Ensure that the door seal on the vacuum filler is clean and
stopped because achieved during a then re-try the filling operation.
no vacuum was fill.
achieved (Clean
the Seal).

243 50 Detected a Position sensor Call bioMérieux.

loose read head TX1 tripped during
belt or noisy reader head belt
optical position test, off condition
sensor

244 50 Detected a Position sensor Call bioMérieux.

loose read head TX2 tripped during
belt or noisy reader head belt
optical position test, off condition
sensor

245 50 Detected a Position sensor Call bioMérieux.

loose read head TX3 tripped during
belt or noisy reader head belt
optical position test, off condition
sensor

246 50 Detected a Position sensor Call bioMérieux.

loose read head TX1 tripped during
belt or noisy reader head belt
optical position test, on condition
sensor

247 50 Detected a Position sensor Call bioMérieux.

loose read head TX2 tripped during
belt or noisy reader head belt
optical position test, on condition
sensor

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Appendix C Instrument Error Code User Response Table

Detail Detail Code

Primary Code User Response
Code Description

248 50 Detected a Position sensor Call bioMérieux.

loose read head TX3 tripped during
belt or noisy reader head belt
optical position test, on condition
sensor

249 4 Carousel/ SPN board failure The instrument is in a fault condition. Call bioMérieux.
Reader Failure A field service visit is likely required.

250 3 Vacuum/Loader SPN board failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

251 3 Vacuum/Loader SPN board failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

252 22 Hardware SPN board failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

253 40 The card in slot The card was The cards were not loaded, probably due to a power
(X) of cassette (X) rejected because failure or jam recovery. Discard the card(s) in the specified
was not loaded the first read timer cassette. They were not accepted for processing.
due to a biological timed out.
timeout

254 40 The card in slot The card was The cards were not loaded, probably due to a power
(X) of cassette (X) rejected because failure or jam recovery. Discard the card(s) in the specified
was not loaded the first read timer cassette. They were not accepted for processing.
due to a biological timed out.
timeout

255 41 The card in slot The card was Discard the card(s) specified. They were not accepted for
(X) of cassette (X) rejected because processing.
was not loaded the intervention
because it timed timer timed out
out and was and the bar code
unreadable was unreadable.

256 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

257 1 Software Failure Instrument has Report to bioMérieux.

reset

258 51 The card in slot The Cassette was Discard the card(s) specified. They were not accepted for
(X) of cassette (X) removed over a processing.
was terminated power failure
because the while it was in
cassette was not process.
present after a
power failure.

259 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

260- 45 BurnIn NA Instrument errors of this type should not occur in normal
261 processing mode. (Factory only.)

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Instrument Error Code User Response Table Appendix C

Detail Detail Code

Primary Code User Response
Code Description

262 1 Software Failure Instrument failure Call bioMérieux. A power cycle may be required.

263 40 The card in slot The card was Discard the card(s) specified. They were not accepted for
(X) of cassette (X) rejected because processing.
was not loaded the first read timer
due to a biological timed out (power
timeout failure).

264 40 The card in slot The card was Discard the card(s) specified. They were not accepted for
(X) of cassette (X) rejected because processing.
was not loaded the cassette load
due to a biological timer timed out
timeout (power failure).

265 41 The card in slot The card was Discard the card(s) specified. They were not accepted for
(X) of cassette (X) rejected because processing.
was not loaded the intervention
because it timed timer timed out
out and was and the Bar Code
unreadable was unreadable
(power failure).

266 42 The card in slot The card was Discard the card(s) specified. They were not accepted for
(X) of cassette (X) rejected because it processing.
was rejected has a duplicate in
the cassette or
carousel.

267 42 The card in slot The card was Discard the card(s) specified. They were not accepted for
(X) of cassette (X) rejected because processing.
was rejected the cassette is out
of alignment.

268 3 Vacuum/Loader Sealer failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

269 3 Vacuum/Loader Sealer failure The instrument is in a fault condition. Call bioMérieux.
Failure A field service visit is likely required.

270- 44 Component NA Instrument errors of this type should not occur in normal
271 Stats processing mode. (Factory only.)

272 10 Host No response from Workstation may be turned off or may not be connected.
Communication the Workstation Check the power on the PC and be sure the data cable is
Failure PC for 1 hour. secure.

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 GLOSSARY

Bar Code An alphanumeric interface identifier label affixed to each

VITEK® 2 test card and cassette. The card bar code contains
the card’s test type, lot number, and expiration date, which is
entered either by bar code wanding, or when read by the
internal instrument bar code reader. The cassette bar code
identifies the cassette to the instrument.

Bar Code Reader This station reads the bar code label on each cassette and test
(Instrument) card after the test cards are loaded into the Cassette Load/
Unload Station. It then transfers all of the test card bar code
data to the VITEK® 2 Compact Workstation computer.

Carousel The rotating incubator section, which holds up to 15, 30, or 60

test cards per incubator, depending on the instrument model.

Cassette The cassette is a carrier that holds up to 10 test cards and

their inoculum test tubes. It is used for sample preparation
and processing inside the instrument. The cassette is
equipped with a bar code that identifies the cassette to the
instrument.

Filler Station The Filler Station inoculates all of the cards in a cassette with
the suspension contained in their corresponding test tubes. It
uses a vacuum chamber and air pump.

Incubator The incubator contains a heater and a circulating fan used to

incubate the cards at optimal environmental conditions during
testing. The temperature is monitored and controlled through
the use of two remote precision thermistors monitored by a
microprocessor holding the card at an average temperature of
35.5 °C.

LED Light emitting diode, a light emitting device used in optical

displays. See also, transmittance optics.

Sealer Station This station seals each test card by cutting and sealing its
associated inoculum transfer tube using a hot wire.

Test Card A plastic card with 64 growth wells for biological testing in
VITEK® 2 systems. Each well contains an air-dried suspension
of a biochemical or antibiotic.

Transmittance Optics A combination of light-emitting diodes (emitters) and

photodiodes used to read the growth results in the card wells.

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Glossary

User Access Doors VITEK® 2 Compact has two doors to enable the operator to
access the internal systems and stations to perform
maintenance and cleaning procedures: Top User Access Door
and Front User Access Door.

User interface (UI) The portion of the system in which the user and the system’s
software interact. The system has two user interfaces:
• Workstation computer, consisting of a monitor, keyboard,
and mouse.

• VITEK® 2 Compact instrument, consisting of a keypad and

screen.

Waste Collection Station This station includes a waste collection bin which holds up to
60 test cards. Ejected test cards are collected in the bin for
removal from the instrument and disposal.

Workstation/Host The workstation computer is the primary processor used in

Computer calculating test results. The workstation can also be used as a
means to interface the instrument with a central laboratory
information system (LIS) or hospital computer system.

The workstation computer provides the user with the

graphical user interface used with the mouse pointing device
and workstation monitor, and a text interface for the
keyboard. It is also used to configure some options on the
VITEK® 2 Compact system (e.g. time of AST card ejection,
manually delete/eject cards, etc.).

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 INDEX

A CARD Instrument Error Code

user response table C-1–C-2
Accessories
Card Processing
additional supplies 1-3
intervention message 6-7
Alarm jam 6-12
audible 6-4 monitoring 4-15
error 6-4
Carousel 2-15
setting volume 3-14
cleaning 5-4–5-12
visual 6-4
definition Glossary-1
Alert Category removing 5-4
all 3-9
Cassette 2-9, 4-10
error in queue 3-10
bar code unreadable 6-10
field complete 3-9
cleaning 5-13
intervention 3-10
data entry without a SCS 4-12
load time-out warning 3-10
definition Glossary-1
time-out warning - reading paused 3-10
load station 4-13
warning in queue 3-10
loading into the instrument 4-14
Alert Options loading/unloading station 2-12
defining 3-9 preparation 4-12
setting 3-10 unloading 4-15
Alert Volume 3-11 worksheet 4-12
Appendix A A-1 Caution
Appendix B B-1 definition 1-6
use in manual 2-9
Appendix C C-1
Characteristics
Audible Alarm electrical A-2
setting volume 3-14
general A-3
Audience optical A-3
manual 1-3 Checking
instrument temperature 6-14
B last maintenance date 6-16

Bar Code Cleaning

definition Glossary-1 carousel 5-4–5-12
reader, instrument 2-14 cassettes 5-13
instrument 5-16, 5-19
optics 2-6, 6-16
C waste collection bin 5-19
Card Configuration Options
ejector station 2-17 instrument 3-2
monitoring processing of 4-15 introduction 3-1
Card Barcode Connections
mismatch 6-11 instrument 2-6
Unreadable 6-10 Contrast, Screen 3-12
unreadable (setup cards post entry) 6-11

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Index

setting 3-14 types 6-4

Conventions what to do 6-3
typographic and usage 1-5 Error/Message Key 2-19
External Controls
D instrument 2-5

Data Entry External Instrument Components 2-2

cassette, without a SCS 4-12
Date F
defining format 3-4 Fill Complete
setting date 3-4 alert category 3-9
Defining Instrument Name 3-4 Fill Failure 6-8
Definition Filler
Bar Code Glossary-1 complete 4-5
carousel Glossary-1 filling 4-5
cassette Glossary-1 idle 4-4
filler station Glossary-1 not ready 4-6
incubator Glossary-1 status 4-4
instrument bar code reader Glossary-1
Filler Station 2-10, 4-13
LED Glossary-1
definition Glossary-1
sealer station Glossary-1
test card Glossary-1 Filling
transmittance optics Glossary-1 intervention 6-7
user access doors Glossary-2 Flowchart
user interface Glossary-2 error handling 6-3
waster collection station Glossary-2
workstation computer Glossary-2 G
Diagnostics 6-1
instrument 6-13 General
optical 6-18 characteristics A-3
test 6-14 status 4-8

Disinfect Contaminated Surfaces 5-9 Generating Cassette Worksheet 4-12

Displaying Version Info 6-15
Doors
H
user access 2-2 Handling
errors 6-3
E Hardware
specifications A-1
Ejector Station
system includes 1-2
card 2-17
Electrical Characteristics A-2
I
Equipment Usage A-2
Important
Error
definition 1-6
alarm 6-4
handling 6-3 Incubator
handling system 6-3 definition Glossary-1
Queue, alert category 3-10 not ready 6-8

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 Index

Indicator Keypad 2-19

information 4-8
warning 4-8 L
Indoor Usage A-2
Laboratory Supplies 1-3
Information Indicator 4-8
Last Maintenance Date 6-16
Instrument
bar code reader
LED
definition Glossary-1
definition Glossary-1
cleaning 5-19 Liability 1-4
connections 2-6 Limited Slots
diagnostic tests 6-14 message 6-8
diagnostics 6-13
Load Station
displays 2-5
cassette 4-13
error handling system 6-3
external controls 2-5 Load Time-out Warning
maintenance 5-1 alert category 3-10
name 3-3 Loader
QC status scheduling 3-5 cassette number 4-8
restarting C-1 empty status 4-6
screen 2-19 reading bar code 4-7
shut down 5-14 remove 4-7
status 4-3 sealing 4-7
temperature 6-14 status 4-6
turning on 5-21 virtual cassette icon 4-7
Insufficient Slots in Carousel 6-11 Loading
Intellectual Property 1-4 cassette 4-13–4-14

Intervention Log
alert category 3-10 maintenance B-1
card processing 6-7
during filing 6-7 M
screen layouts 6-7
timeout status 6-7
Maintenance
date 6-16
Introduction instrument 5-1
configuration options 3-1 log B-1
manual 1-1
Manual
audience 1-3
J finding topics 1-4
Jam introduction 1-1
card processing 6-12 organization 1-3
purpose 1-2
standard symbols 1-6
K usage 1-1
Key Menu system 2-20
error/message 2-19 Message
previous screen 2-19
card barcode unreadable 6-10
Keyclick Volume 3-13 card code mismatch 6-11
setting 3-14 card processing jam 6-12

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Index

cassette bar code unreadable 6-10 Quality Control System 1-2

fill failure 6-8
incubator not ready 6-8 R
insufficient slots in carousel 6-11
limited slots 6-8 Range Values 3-14
timed out 6-12 Reader
transfer failure 6-9 instrument bar code 2-14
Monitoring Removing
card processing 4-15 carousel 5-4
test cards 4-16
N waste collection bin 4-17

Name Replacing
instrument 3-3 waste collection bin 4-17

Noise Response Table C-1–C-2

alert 3-11
Note S
definition 1-6 Screen
contrast 3-12
O instrument 2-19
instrument status 4-3
Obtaining Instrument Temperature 5-2, 6-14, 6- layout intervention 6-7
16 Screen contrast setting 3-14
Optical Sealer Station 2-14
characteristics A-3 definition Glossary-1
diagnostic 6-18
Setting
Optics 2-16 alert options 3-9–3-10
cleaning 2-6, 6-16 alert volumes 3-11
transmittance 2-16
audible alarm volume 3-14
verifying 6-18
instrument name 3-4
Organization keyclick volume 3-14
manual 1-3 QC status schedule 3-5
range values 3-14
P screen contrast 3-12–3-14
time fields 3-5
Placing Cassette in Filler Station 4-13
Setup
Power Failure 6-19 tests post entry 4-10
Preparing Cassette 4-12 Shutting Down 5-14
Previous screen key 2-19 Software
Processing VITEK® 2 1-2
test cards 4-1, 4-10 Specifications
hardware A-1
Q Standard Symbols 1-7
use in manual 1-6
QC Status
scheduling 3-5 Station, Instrument
setting schedule 3-5 bar code reader 2-14
card ejector 2-17

Index-4 VITEK® 2 Compact Instrument User Manual

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 Index

cassette loading/unloading 2-12 U

filler 2-10
sealer 2-14 Unloading
waste collection 2-18, 4-16 a cassette 4-15
Status Unlocking User Access Door 5-2
instrument 4-3 Usage
screen 4-3 conventions 1-5
screen with messages 6-4 indoor A-2
Supplies User Access Door 2-2
additional 1-3 definition Glossary-2
Symbols unlocking 5-2
definition 1-7 User Interface
standard use 1-6 definition Glossary-2
System Purpose 1-2 User Response Table
CARD instrument error code C-1–C-2
T
Temperature
V
checking the instrument 5-2, 6-14, 6-16 Verifying Options 6-18
Test Cards Version Information 6-15
definition Glossary-1
Virtual Cassette 4-10
processing 4-10
setup tests post entry 4-10 VITEK® 2
virtual cassette 4-10 software 1-2

Test Post Entry 4-10 VITEK® 2 Compact

purpose 1-2
Time Fields
setting 3-5 VITEK® 2 Compact Instrument Specifications A-
1
Timed Out 6-12
VITEK® 2 Compact Instrument, See Instrument.
Timeout Status 6-7
Volume
Time-out Warning - Reading Paused
alert 3-11
alert category 3-10
audible alarm, setting 3-14
Topics keyclick 3-13
finding 1-4 keyclick, setting 3-14
Transfer Failure 6-9
Transmittance Optics 2-16 W
cleaning 2-6, 6-16
Warning
definition Glossary-1
alert category 3-10
Tray definition 1-6
waste collection 4-16 indicator 4-8
Troubleshooting 6-1 Warranty 1-6
Turning Off Instrument 5-14 Waste Collection Bin
Turning On Instrument 5-21 cleaning 5-19
Types of Errors 6-4 removing 4-17

Typographic Conventions 1-5 Waste Collection Station 2-18

definition Glossary-2

VITEK® 2 Compact Instrument User Manual Index-5

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Index

Waste Removal 4-16

Worksheet
cassette 4-12
Workstation
definition Glossary-2

Index-6 VITEK® 2 Compact Instrument User Manual

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 NOTES

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 Notes

Notes-2 VITEK® 2 Compact Instrument User Manual

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Notes

VITEK® 2 Compact Instrument User Manual Notes-3

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 Notes

Notes-4 VITEK® 2 Compact Instrument User Manual

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