12/10/2020 RPA Interview Questions | RPAAddict

1 What is RPA ? RPA is the acronym of Robotics Process Automation. It is

used by an organization to automate its tasks that usually
an employee takes care of.

2 List out some of the the tools in • Blue Prism

• UiPath
RPA. • Automation Anywhere
• WorkFusion
• OpenSpan

3 What are some of the • Improved efficiency of tasks

• Performing the tasks quickly without errors
advantages of Robotic Process • Increased productivity
Automation ? • Cost-saving
• Decreased turnaround time

4 What are some of the limitations • Limitations to tasks like decision-making or judgmental
tasks
of RPA ? • Not a cognitive computing solution, rather learns through
experience
• Might be error-prone when subjected to new
environments without experience
• Higher cost of implementation across the industry

5 What are the steps of Robotic There are six steps involves in the process of RPA. These
are:
Process Automation ?
• Identifying the need for automation and the areas where
it can be implemented
• Optimizing the processes where there is a need for
automation
• Building a business case
• Selecting the right vendor of RPA
• Modeling the development of RPA
• Building expert RPA bots

6 What is the typical life cycle of a • Analysis: Identifying the business process for which RPA
development is needed
RPA ? • Development of the Bot: Fulfilling the requirements
• Testing: Performing quality checks
• Deployment and Maintenance: Deploying and
maintaining the bot by the team

7 What are front- and back-office • Front office bots – Bots whose deployment is in the
user’s control and require human intervention. These bots
bots? work from the same desktop as that of the user. They can
only be triggered by local machines manually and cannot
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run remotely.
• Back office bots – These bots can run on locked
machines from the orchestrator. The user may not be
actively involved. These bots can also be triggered
remotely by servers.

8 What are some industries that • Banking and finance

• Human resources
can benefit from RPA? • Insurance agencies
• Marketing and sales

9 Which RPA tool you prefer ? Answer based on experience. List out the Pros and Cons
of any two tools. Example, UiPath is developer friendly
whereas PEGA not.

10 What do you have in you Solution In a typical RPA SDD document, following details are
captured.
design Document ?
• Process flow diagram
• Scope of the process
• Detailed steps along with screen shots
• Inputs to the process
• Outputs from the process
• Exception details
• Logging Details
• Database configurations
• Other asset details

11 How is FTE calculated? FTE is calculated based on Manual effort, volume and time
taken to complete a process
FTE = (volume * AHT)/ Manual hour per day (8 hours)
AHT is Average Handling Time

12 What is the difference between a Thin client: It is an application that we cannot get the
quality properties while spying using any RPA tool .e.g.
thin & thick client? Any virtual environment.
Thick client: It is an application that we get a pretty handful
of attribute features using RPA tool e.g. calculator, Internet
Explorer.

13 What is the difference between

Test Automation –For testing purpose we automate the
Test Automation & Process application & getting the result that how many test cases is
Automation? pass & fail
Process Automation –Automating the process without
human intervention is called Process automation.
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14 What are the main components Recorder

Development Studio
of RPA architecture Plugin / Extension
Bot Runner
Control Center

15 What are the typical documents • Solution Design Document

• Process Flow Document
that you create as a part of your • Production Deployment Checklist
• Support Handover Document
automation life cycle?

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