Management Practice & Organisational Behaviour: Factor
Management Practice & Organisational Behaviour: Factor
Sec-A is compulsory which consists of 10 Multiple Choice Questions (1 mark per question)
Attempt any four questions from Sec-B out of Seven questions (5 marks each)
1. 1. In management process, the most misinterpreted 6. The factors coming under philosophy of scientific
word is________. management are
2.
(A) Organizing (C) Controlling (A) Cooperation (C) Maximum output
(B) Delegating (D) Planning (B) Harmony (D) All of the above
2. _…………_is a tool for corporate governance 7. Who is the person you have to give importance under
the company’s checklist before making call to the
(A)Management (C)Coordination consultant.
(B)Communication (D) All of the above (A) Managers (C) Employees
(B) Customer (D) All of the above
3. Effective management decisions are 8. What is one of the most significant inhibitors in
customer preference while purchasing perishable items
(A) Emotional (C) Rational in retail?
(B) Based on lots of (D) None of these
data (A) Proximity of markets (C) Both (A) and (B)
(B) Customer preference to brand (D) None of above
4. According to Herzberg’s Motivation-Hygiene 9. The objectives in corporate governance are_____
theory, employees salary is
(A) Growth (C) Stability
(A)Hygiene factor(C) Motivating factor (B) Shareholders value (D) All of the above
(B) Employees retention(D) None of these maximization
factor
5. Management as a discipline is the function 10. The word________denotes a function, a task, a
of________. discipline.
(A) Science (B) Art (A) Management (C) Motivation
(C) Creativity (D) All of the above (B) Leadership (D) None of the above
Section –B (20 Marks)
Q1. What do you understand by ‘Organizational Behaviour’? Discuss the nature and opportunities of
OB in Business Management practice.
Q2. Explicitly discuss the challenges faced by managers in managing generational differences and
negative behavior in the workplace.
Q4. Discuss the principles of learning. Present a summary of any two theories of learning.
Q5. People hesitate to change; this makes it impossible for the organization to bring any change. What
could be the reasons behind this resistance?
Q6. What do you understand by motivation? Discuss the X and Y theory in this context.
Q7. Compare and contrast Maslow’s theory and Herzberg’s theory with illustrations, pyramids and
tables as and where required.