Federal Urdu University of Arts, Science and Technology, Islamabad
Federal Urdu University of Arts, Science and Technology, Islamabad
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Case Study
Tony has been director of human resources at TEAM FUN!, a sporting goods manufacturer and
retailer for 3 months. He is constantly amazed that the company does so well, considering that
everything is so loose. Nothing is documented about job roles and responsibilities. People
apparently have been hired because Kenny and Norton, the owners and founders, like them or
their relatives. Tony is launching Mary, a friend from college who now manages the human
resource function for a large financial investor. Tony tells Mary. “I don’t know if I should quit or
what. They both got mad at me last week when I suggested smart cards for security. The
employee handbook looks like a scrapbook from their kids” high school football days. No, one
has job descriptions. I don’t get it. Everyone likes working there. The job does get done. Am I
the one with the problem?
Mary replies,” Couldn’t be you! It does sound like a great place to work. Has it grown fast in the
last few years?”
Tony: Unbelievably .It had 25 employees 5 years ago, now we have nearly 150 employees.”
Mary: “That’s probably part of it.Remember how Dr.DeCenzo said in his class that you could
get by without a formal human resource structure up to about 100 employees?”
Tony: “Yeah, That was a great class! I met my wife in that class! We did lots of team exercises
and projects.”
Mary: “Anyway, maybe you could start with your own job description. That would be start.”
Tony: “Then I could talk about formal job evaluation processes. That’s a great idea. Have you
used QUICKHR , the new software tool?”
Mary: “No, but a package is a good idea.Whta’s your Current HRIS like? “Tony laughed until he
could get his breath. Mary continues, “OK. That’s another place you could start.”