UNIVERSITY MODULAR FRAMEWORK -MODULE SPECIFICATION

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FACULTY* Business & Law

SUBJECT AREA* Business Systems & Operations

FIELD* Business Systems & Operations

MODULE TITLE* Managing Operations and the Supply Chain

MODULE CODE * LEVEL* CREDIT VALUE* CO-ORDINATOR

7 20 Luciano Batista
BSOM046

DELIVERY Standard
MODE(S)* Distance Learning
DELIVERY UON
LOCATION(S)* VNU
Amity Global Business School, Singapore
Amity Global Business School, Mauritius
Amity University, Noida
Amity University, London
Edulink International Campus, Sri Lanka
Stafford Associates, UAE
HK IAM
LSBM
NTEC
NAMI
HRMI, Sri Lanka
Ziauddin University, Pakistan

PRE-REQUISITES*:

None

CO-REQUISITES*:

None

RESTRICTIONS*:

Restricted to MBA Programmes

SUPPLEMENTARY REGULATIONS*:
This module has no supplementary regulations.

DESCRIPTION*:

This module is designed to provide business leaders with strategic knowledge

and capability in the concepts and applications of operations, supply chain
management and project management. The module will equip participants with
skills which will enable their critical interpretation and interrogation of the
operation of organisations globally, providing them with the knowledge,
understanding and skills necessary to operate effectively beyond the bounds of
their own organizations in an era of increasing outsourcing activity and off-
shoring of manufacturing and service provision. It enables participants to
critically consider the workings of the whole supply chain, to coordinate and
manage strategic decisions within their own organizations, and to manage
relations effectively with internal and external stakeholders.

Operations and supply chain decisions often require numerical analysis and the
application of quantitative techniques; hence the module will include appropriate
numerical analysis and interpretation.

OVERALL AIM(S) FOR THE MODULE* (Max 2 bullet points)

· To develop strategic and global knowledge and understanding of the

contribution that operations and supply chain management makes to the
delivery of the strategic objectives of any organisation and value to
customers.

· To enable participants to critically explore and evaluate, for business

relevance, the traditional and contemporary Operations and Supply Chain
Management concepts.

LEARNING OUTCOMES*: (Max of 10)

On successful completion of the module, participants will be able to:

Knowledge and Understanding

a) Investigate and critically evaluate the range of concepts and techniques

available to operations managers so as to enable effective business
decision making.

b) Desmonstrate conceptual and practical understanding of the opportunities

and constraints that organisational characteristics place on operations
managers and on operational decision making in the supply chain context.

c) Critically discuss and evaluate the theoretical and real life applications of
topics in the indicative content, analysing and evaluating the benefits they
offer to an organisation and the challenges to be overcome in
implementing them.
Subject- Specific Skills

d) Critically evaluate the business relevance of the concept/topic studied,

with a view to understanding the value of its adoption to an organisation.

e) Design evidence based and contextually relevant solutions to a range of

case study scenarios to illustrate the applicability of the Operations
Concepts, Tools and Techniques studied.

f) Assess the capacity and capability of an organisation to deliver Quality and

Value to Customers both internal and external to the organisation.

Key Skills

g) Make discriminating use of a range of learning resources in order to solve

problems within the domain of International Supply Chain and Operations
Management.

h) Communicate the solutions arrived at, and the crtical evaluation

underlying them.

INDICATIVE CONTENT:

Each topic will address the various decision areas and issues that management
needs to address in the design and operation of effective processes. Where
necessary, for each topic, the associated quantitative techniques may be
introduced to demonstrate how these aid decision processes.

Developing Strategic Capability in Operations Management

Introduction to Operations Management
Strategic Issues in Operations Management
Managing Operations in a Global Context
The Design of Services, Products and Processes
Location, Layout and Flow
Managment of Supply Networks
Capacity and Inventory management
Planning and Control
Pervasive Issues in Operations Management
Total Quality Management
Lean management
Corporate Social Responsibility
Environmental and Green Issues
Risk
Performance Measurement and Improvement including triple Bottom Line.

JUSTIFICATION OF TEACHING, LEARNING AND ASSESSMENT

STRATEGY*:
The teaching and learning strategies adopted for this module are appropriate for
all modes of learning and are designed to enable the participants to meet the
rigorous requirements of MBA study: that is, to be able to develop cognitive,
critical intellectual and relevant personal and interpersonal skills at a leadership
level. Therefore, the teaching, learning and assessment strategy is designed to
ensure that participants consider concepts and theories in a practical context.
Moreover, the strategies ensure subject/function specific knowledge and
learning occurs, but there is also consideration of the pervasive or integrative
issues that cross all topics of MBA study such as ethical behaviour, corporate
social responsibility and the development of competencies that will enable
leaders to operate globally.

A Module Handbook will give a session by session indication of the topics to be

covered including appropriate readings. Student pre-reading and preparation for
lectures and seminars will be compulsory and made available in advance in the
module handbook. Members of the group will be expected to read widely to keep
in touch with current business issues. Those with work or other relevant
experience will be expected to share this experience with others. For distance
learning modes, there will be similar levels of expectation in preparation and
contribution, but this will be facilitated through technology to enhance the
learning experience.

The Lectures - which will ordinarily be available as podcasts on the VLE (NILE) -
offer the opportunity for participants to cover key concepts, theories and
perspectives. Each session will incorporate a tutor-led discussion of the major
topic concentrating on the more complex issues and considering the application
and current relevance of the topic to members of the group. Slide sets will be
provided for each lecture. Additional reading lists will support each topic area.
Guest Speakers will occasionally be used to ensure practical and theoretical
contribution is varied and challenging.
The Seminars offer the opportunity for collaborative learning, tutor-participant
interaction and formative assessment. For distance learning modes, the
Seminars are replaced with interaction opportunities on the VLE (NILE),
encouraging both synchronous and asynchronous interaction between module
participants. The seminars allow the testing of ideas in real life business case
study analysis and issues based discussions on module relevant topics and
pervasive issues.
The Lectures and Seminars offer the opportunity for the evaluation of specific
strategic concepts or models in practical business situations, giving more insight
into strategic decisions and actions. Where appropriate, theory will be contrasted
with practice and members of the group will be encouraged to be reflective and
critical. [Lectures and Seminars may be delivered in adjacent time slots and
tutors may decide to divide time as they see fit between their input, and student
collaboration and interaction]

In addition, for all modes of delivery, there will be a two-day workshop on

project management to enable students to begin the process of working towards
an additional qualification in this area.

There will be support from the NILE platform which will provide additional
information and help administrative arrangements such as submission through
the Turnitin process. The contact time will have to be supplemented by
independent study using books and journals and also relating to individuals own
experiences.

TEACHING, LEARNING + ASSESSMENT ACTIVITIES STUDY HOURS

Contact Hours – Lectures, Seminars & online activity(13x3) 39
Independent Preparation, pre-reading and analysis (13x7) 91
Workshop activity (2x7) 14
Workshop Preparation 6
Assignment Work 50
TOTAL 200

CONTEXT*

This module is delivered in a face to face form, guided learning materials form
delivered to student cohort(s) taught by UN staff

ASSESSMENT STRUCTURE*

Assessment Items Units WeightingLearning Outcomes

ES1- Essay/Report (2,000 words) 2 40 a,b,c,d,g,h
ES2- Essay/Report (3,000 words) 3 60 a,b,c,d,e,f,g,h

ASSESSMENT CRITERIA

The types of assessment chosen are designed to provide a rigorous,

discriminating and wide ranging examination of participants' learning
development and outcomes during the course of the module. Taken together,
they form a coherent assessment strategy for the module as a whole.

The assessment strategy is based on two pieces of course work.

The first assessment requires the students to show a solid understanding of how
operations can be improved by TQM initiatives. It also enables students to
elaborate a logical connection between TQM and internationally adopted quality
standards such as the ISO 9000, i.e. how ISO 9000 can support TQM initiatives.

The second assessment requires the students to present the fundamental

principles of the circular economy and critically discuss how the adoption of
circular economy principles can help organisations and related supply chains to
increase their economic, social and environmental performance.

Each assessment \ examination will be underpinned by an assessment scheme

which will include a learning outcomes coverage analysis, a marking scheme and
worked solutions \ suggested skeleton answers as appropriate. This procedure is
designed to assure that assessment of all learning outcomes is covered by one
or other of the assessment vehicles.

Assessment will take place within the grade descriptors and overall assessment
criteria of the UMF.
Formative assessment will be used where feasible during seminar sessions in
order to reinforce the importance of subject specific and key skills.

For summative course work, the assignment brief for each student will indicate
the specific learning outcomes to be assessed and the manner in which the
assessment will have to be completed and presented in order to achieve both
threshold and higher grades. Clear guidelines will be given as to the nature of
the project, any word limits, the deadline for submission, the need for
appropriate academic referencing and the standard declaration re plagiarism.

The strategy has been designed to ensure a mix of work that supports the
variety of student activity and the greater depth of research and analysis
permitted by an appropriate piece of in-course assessment.

APPROVAL/ REVIEW DATES:

Version: 1

Date of approval: June 2013

Date of revision: September 2016

Section: Assessment title changed