TOSHIBA Barcode Printer

B-EX4T1 SERIES

Owner’s Manual
Mode d’emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador
 CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.

VORSICHT:
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)

N258 IP20

Copyright © 2011
< For EU Only > by TOSHIBA TEC CORPORATION
TOSHIBA TEC Europe Retail Information Systems S.A. All Rights Reserved
Rue de la Célidée 33 BE-1080 Brussels 570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
TOSHIBA Barcode Printer

B-EX4T1 SERIES
Owner's Manual
Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product
may not be treated as general household waste.
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. For more detailed
information about the take-back and recycling of this product, please contact your supplier
where you purchased the product.
Precautions for Handling of Wireless Communication Devices
Wireless LAN Module: SD-Link 11g
RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R),
TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)

For Europe
This device was tested and certified by Notified Body.
Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA
countries, and can be used in the following countries.
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany,
Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

For USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received , including interference that may cause undesired
operation.
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority
to operate the equipment.

For Canada
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference , including interference that may cause undesired operation of the
device.

For Taiwan
Caution
根據低功率電波輻射性電機管理辦法

For safety
Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If
you do not know the forbidden areas, please refer to and follow the airline company or medical institution
guidelines.
Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted
equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might
cause the device to malfunction.
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact
your TOSHIBA TEC sales agent.
Do not disassemble, modify, or repair the product.
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please
ask your TOSHIBA TEC sales agent for repair.
Safety Summary ENGLISH VERSION

Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

WARNING This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.

Any other than the Do not use voltages other than Do not plug in or unplug the power
specified AC voltage the voltage (AC) specified on the Prohibited cord plug with wet hands as this
is prohibited. rating plate, as this may cause may cause electric shock.
fire or electric shock.

If the machines share the same Do not place metal objects or

Prohibited outlet with any other electrical Prohibited water-filled containers such as
appliances that consume large flower vases, flower pots or mugs,
amounts of power, the voltage etc. on top of the machines. If
will fluctuate widely each time metal objects or spilled liquid enter
these appliances operate. Be sure the machines, this may cause fire
to provide an exclusive outlet for or electric shock.
the machine as this may cause
fire or electric shock.
Do not insert or drop metal, Do not scratch, damage or modify
Prohibited flammable or other foreign Prohibited the power cords. Also, do not
objects into the machines through place heavy objects on, pull on, or
the ventilation slits, as this may excessively bend the cords, as this
cause fire or electric shock. may cause fire or electrical shock.

If the machines are dropped or Disconnect

Continued use of the machines in
Disconnect
the plug. their cabinets damaged, first turn the plug. an abnormal condition such as
off the power switches and when the machines are producing
disconnect the power cord plugs smoke or strange smells may cause
from the outlet, and then contact fire or electric shock. In these
your authorised TOSHIBA TEC cases, immediately turn off the
representative for assistance. power switches and disconnect the
Continued use of the machine in power cord plugs from the outlet.
that condition may cause fire or Then, contact your authorised
electric shock. TOSHIBA TEC representative for
assistance.

(i)
Safety Summary ENGLISH VERSION

If foreign objects (metal When unplugging the power cords,

Disconnect fragments, water, liquids) enter Disconnect be sure to hold and pull on the plug
the plug. the plug.
the machines, first turn off the portion. Pulling on the cord portion
power switches and disconnect may cut or expose the internal wires
the power cord plugs from the and cause fire or electric shock.
outlet, and then contact your
authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Ensure that the equipment is Do not remove covers, repair or
Connect a properly grounded. Extension No modify the machine by yourself.
grounding wire. disassembling.
cables should also be grounded. You may be injured by high
Fire or electric shock could voltage, very hot parts or sharp
occur on improperly grounded edges inside the machine.
equipment.

Do not use a spray cleaner Care must be taken not to injure

Prohibited containing flammable gas for Prohibited yourself with the printer paper
cleaning this product, as this may cutter.
cause a fire.

This indicates that there is the risk of personal Injury or damage to

CAUTION objects if the machines are improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,
or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.
Cleaning is particularly effective before humid rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or
cause the paint to peel.

( ii )
 ENGLISH VERSION EO1-33089

TABLE OF CONTENTS
Page
1. PRODUCT OVERVIEW......................................................................................................... E1- 1
1.1 Introduction................................................................................................................... E1- 1
1.2 Features ....................................................................................................................... E1- 1
1.3 Unpacking..................................................................................................................... E1- 1
1.4 Accessories ................................................................................................................. E1- 2
1.5 Appearance .................................................................................................................. E1- 3
1.5.1 Dimensions..............................................................................................................E1- 3
1.5.2 Front View ...............................................................................................................E1- 3
1.5.3 Rear View................................................................................................................E1- 3
1.5.4 Operation Panel ......................................................................................................E1- 4
1.5.5 Interior .....................................................................................................................E1- 4
1.6 Options ......................................................................................................................... E1- 5

2. PRINTER SETUP .................................................................................................................. E2- 1

2.1 Installation .................................................................................................................... E2- 2
2.2 Connecting the Power Cord ......................................................................................... E2- 3
2.3 Loading Supplies .......................................................................................................... E2- 4
2.3.1 Loading the Media...................................................................................................E2- 5
2.3.2 Loading the Ribbon ................................................................................................E2-10
2.4 Connecting the Cables to Your Printer ........................................................................ E2-12
2.5 Turning the Printer ON/OFF ........................................................................................ E2-13
2.5.1 Turning ON the Printer ...........................................................................................E2-13
2.5.2 Turning OFF the Printer..........................................................................................E2-13
2.6 Printer Setting........................................................................................................................... E2-14
2.6.1 User System Mode .................................................................................................E2-15
2.6.2 Parameter Setting ..................................................................................................E2-16
2.6.3 Enabling LAN/WLAN ..............................................................................................E2-24
2.6.4 Basic Program Setting............................................................................................E2-24
2.6.5 Enabling Z-Mode ....................................................................................................E2-25
2.6.6 Automatic Calibration .............................................................................................E2-26
2.6.7 Dump Mode Setting................................................................................................E2-27
2.6.8 Logging...................................................................................................................E2-29
2.6.9 System Mode .........................................................................................................E2-30
2.6.10 Interface Setting .....................................................................................................E2-31
2.6.11 Real Time Clock (RTC) ..........................................................................................E2-38
2.6.12 Copying Data to/from USB Memory .......................................................................E2-39
2.7 Installing the Printer Drivers ........................................................................................ E2-40
2.7.1 Introduction...............................................................................................................E2-40
2.7.2 General Description................................................................................................E2-40
2.7.3 Installing the Printer Driver .....................................................................................E2-40
2.7.4 Preparation for installation......................................................................................E2-41
2.7.5 Installation under Windows2000/XP/Server2003 ...................................................E2-43
2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 ..............................E2-48
2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) .........................E2-51
2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) .........E2-53
2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2
(USB with Plug & Play enabled) .............................................................................E2-54
2.7.10 Uninstallation the Printer Driver..............................................................................E2-55
2.8 Print Test ..................................................................................................................... E2-58
 ENGLISH VERSION EO1-33089

2.9 Position and Print Tone Fine Adjustment ................................................................... E2-60

2.9.1 Fine Adjustment .....................................................................................................E2-60
2.10 Threshold Setting ........................................................................................................ E2-67
2.11 Sensor Setting ............................................................................................................. E2-69

3. ON LINE MODE..................................................................................................................... E3- 1

3.1 Key Functions............................................................................................................... E3- 1
3.2 LCD .............................................................................................................................. E3- 2
3.2 Operation Example ....................................................................................................... E3- 3
4. MAINTENANCE .................................................................................................................... E4- 1
4.1 Cleaning ....................................................................................................................... E4- 1
4.1.1 Print Head/Platen/Sensors ......................................................................................E4- 1
4.1.2 Covers and Panels ..................................................................................................E4- 2
4.1.3 Optional Cutter Module............................................................................................E4- 3
5. TROUBLESHOOTING .......................................................................................................... E5- 1
5.1 Error Messages ............................................................................................................ E5- 1
5.2 Possible Problems ........................................................................................................ E5- 4
5.3 Removing Jammed Media............................................................................................ E5- 5

6. PRINTER SPECIFICATIONS ................................................................................................ E6- 1

7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1

7.1 Media............................................................................................................................ E7- 1
7.1.1 Media Type..............................................................................................................E7- 1
7.1.2 Detection Area of the Transmissive Sensor ............................................................E7- 3
7.1.3 Detection Area of the Reflective Sensor..................................................................E7- 4
7.1.4 Effective Print Area..................................................................................................E7- 4
7.1.5 RFID Tags ...............................................................................................................E7- 5
7.2 Ribbon .......................................................................................................................... E7- 7
7.3 Recommended Media and Ribbon Types .................................................................... E7- 7
7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 8

APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1

APPENDIX 2 INTERFACE .........................................................................................................EA2-1

APPENDIX 3 PRINT SAMPLES ................................................................................................EA3-1

APPENDIX 4 GLOSSARIES ......................................................................................................EA4-1

WARNING!
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you may have in
this manual.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.1 Introduction

1. PRODUCT OVERVIEW
1.1 Introduction Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer.
This Owner’s Manual contains from general set-up through how to
confirm the printer operation using a test print, and should be read
carefully to help gain maximum performance and life from your printer.
For most queries please refer to this manual and keep it safe for future
reference. Please contact your TOSHIBA TEC representative for further
information concerning this manual.

1.2 Features This printer has the following features:

• The print head block can be opened providing smooth loading of
media and ribbon.
• Various kinds of media can be used as the media sensors can be
moved from the centre to the left edge of the media.
• When the optional interface board is installed, Web functions such as
remote maintenance and other advanced network features are
available.
• Superior hardware, including the specially developed 8 dots/mm (203
dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which
will allow very clear print at a printing speed of 3 inches/sec., 6
inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8
dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10
inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal
head.
• Besides the optional Cutter Module, there is also an optional Peel off
Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F
card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host
I/F card, RFID module, and Narrow width platen kit.

Unpack the printer as per the Unpacking Instructions supplied with the
1.3 Unpacking printer.
NOTES:
1. Check for damage or
scratches on the printer.
However, please note that
TOSHIBA TEC shall have no
liability for any damage of
any kind sustained during
transportation of the product.
2. Keep the cartons and pads
for future transportation of
the printer.

E1- 1
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.4 Accessories

1.4 Accessories When unpacking the printer, please make sure all the following
accessories are supplied with the printer.

… CD-ROM (1 pc.)
<Contents>
• Bar code printer application (BarTender Ultra Lite)
• Windows Driver
• Owner's Manual
• Specifications (Programming, Key operation, etc.)
• Product information (Catalogue)

… Power cord

… Safety precautions … Quick installation manual

E1- 2
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.5 Appearance

1.5 Appearance The names of the parts or units introduced in this section are used in the
following chapters.

1.5.1 Dimensions 278 (10.9) 460 (18.1)

310
(12.2)

Dimensions in mm (inches)

1.5.2 Front View

Top Cover

LCD Message Display Supply Window

Operation Panel

Media Outlet

1.5.3 Rear View

Reserved for Serial or
Reserved for Parallel Interface
WLAN Interface

USB Interface

Reserved for USB Host

Interface

Reserved for Expansion I/O

interface

LAN Interface

Power Switch

AC Power Inlet

E1- 3
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.5 Appearance

1.5.4 Operation Panel

LCD

ONLINE LED ERROR LED

PAUSE
FEED

RESTART
MODE
UP

LEFT RIGHT

CANCEL ENTER

DOWN

Please see Section 3 for further information about the Operation Panel.

1.5.5 Interior

Ribbon Stopper Supply Holder

Locking Ring

Print Head Block

Supply Shaft

Print Head

Platen
Head Lever Ribbon Shaft

E1- 4
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.6 Options

1.6 Options
Option Name Type Description
Disc cutter module B-EX204-QM-R Disc cutter
Each time media is cut, the media feed is stopped.
Rotary cutter module B-EX204-R-QM-R Rotary cutter
On-the-fly (non-stop) cut operation is enabled.
Strip module B-EX904-H-QM-R This allows use of on-demand (peel-off) operation or
to take-up labels and backing paper together when
using the rewind guide plate. To purchase the strip
module, please inquire at your local distributor.
Ribbon saving module B-EX904-R-QM-R This module moves the print head up and down by
using a solenoid to minimize ribbon usage as far as
possible.
Narrow width platen B-EX904-PK-QM-R This platen kit is for using narrow and thin paper.
RFID module mount B-EX700-RFID-H1-QM-R This kit is to mount Tagsys HF RFID module and
kit antenna.
RFID module B-EX700-RFID-U2-EU-R Installing this module enables read and write of
B-EX700-RFID-U2-US-R UHF RFID tags.
B-EX700-RFID-U2-CN-R EU for Europe
US for USA/Canada
CN for China
203-dpi print head B-EX704-TPHE2-QM-R This print head enables a conversion of a 305dpi
print head of the B-EX4T1-TS12 model into 203dpi
print head.
305-dpi print head B-EX704-TPHE3-QM-R This print head enables a conversion of a 203dpi
print head of the B-EX4T1-GS12 model into 305dpi
print head.
RTC & USB host B-EX700-RTC-QM-R This card holds the current time: year, month, day,
interface card hour, minute, second and provides a USB host
interface.
Expansion I/O interface B-EX700-IO-QM-R Installing this card in the printer allows connection
card to an external device with the exclusive interface.
Parallel interface card B-EX700-CEN-QM-R Installing this card provides a Centronics interface
port.
Serial interface card B-EX700-RS-QM-R Installing this card provides an RS-232C interface
port.
Wireless LAN interface B-EX700-WLAN-QM-R Installing this card allows a communication by
card wireless LAN.

NOTE:
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or
TOSHIBA TEC Head Quarters.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2. PRINTER SETUP

2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,
loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an
online print test.

Setup Flow Procedure Reference

After referring to the Safety Precautions in this

Installation manual, install the printer on a safe and stable 2.1 Installation
location.

Connecting the power cord Connect a power cord to the power inlet of the 2.2 Connecting the Power
printer, then, to an AC outlet. Cord

Loading the media Load a label stock or tag stock. 2.3 Loading the Media

Media sensor position Adjust the position of feed gap sensor or black
2.3.1 Loading the Media
alignment mark sensor according to the media to be used.

Loading the ribbon In case of thermal transfer printing, load the

ribbon. 2.3.2 Loading the Ribbon

Connecting to a host computer Connect the printer to a host computer or a 2.4 Connecting the Cables to
network. Your Printer

Turning the power ON 2.5 Turning the Printer

Turn on the printer power. ON/OFF

Printer setting 2.6 Printer Setting

Set the printer parameters in the system mode.

Installing the printer driver If necessary, install the printer driver in your 2.7 Installing the Printer
host computer. Drivers

Print test Make a print test in your operating

environment and check the print result. 2.8 Print Test

Position and Print Tone Fine If necessary, fine adjust the print start position, 2.9 Position and Print Tone
adjustment cut/strip position, print tone, etc.
Fine Adjustment

If the print start position cannot be detected

Automatic threshold setting
properly when pre-printed label is used, set the 2.10 Threshold Setting
threshold automatically.

Manual threshold setting If the print start position cannot be detected

properly even an automatic threshold setting is 2.10 Threshold Setting
performed, manually set the threshold.

E2- 1
2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.1 Installation

2.1 Installation To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
• Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
• Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
• Make sure that the printer is connected to a clean source of AC
Power and that no other high voltage devices that may cause line
noise interference are connected to the same mains.
• Assure that the printer is connected to the AC mains with a three-
prong power cable that has the proper ground (earth) connection.
• Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer especially the optional cutter mechanism.
• Make sure to turn off the printer power and to remove the power cord
from the printer whenever working on the inside of the printer such
as changing the ribbon or loading the media, or when cleaning the
printer.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media and ribbons.
• Store the media and ribbons in accordance with their specifications.
• This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you
may receive an electrical shock. Additionally, the printer contains
many delicate components that may be damaged if accessed by
unauthorised personnel.
• Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the ON LINE lamp is blinking.

E2- 2
2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.2 Connecting the Power Cord

2.2 Connecting the 1. Make sure that the printer Power Switch is in the OFF ({) position.
Power Cord Connect the Power Cord to the printer as shown in the figure below.

CAUTION!
1. Make sure that the printer
Power Switch is turned to
the OFF position ({)
before connecting the
Power Cord to prevent
possible electric shock or
damage to the printer.
2. Connect the Power Cord Power Cord
to a supply outlet with a Power Switch
properly grounded
(earthed) connection.
2. Plug the other end of the Power Cord into a grounded outlet as shown
in the figure below.

Power Cord Power Cord

[Example of US Type] [Example of EU Type]

E2- 3
2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3 Loading Supplies

WARNING!
1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being
drawn into the moving parts, be sure to load the media once the printer has stopped moving
completely.
2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.
3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

CAUTION!
1. Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do
this may cause missing dots by static electricity or other print quality problems.
2. When loading or replacing the media or a ribbon, be careful not to damage the print head with a
hard object like a watch or a ring.

Care must be taken not to allow Care must be taken not to allow
the metal or glass part of a watch a metal object like a ring to touch
to touch the print head edge. the print head edge.

Since the print head element can be easily damaged by shock, please treat it carefully by not
hitting a hard object against it.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1 Loading the Media The following procedure shows the steps to properly load the media into
the printer so that it feeds straight and true through the printer.

The printer prints both labels and tags.

1. Turn off the power and open the Top Cover.
2. Turn the Head Lever to FREE position, then release the Ribbon Shaft
NOTES: Holder Plate.
1. When the Head Lever is 3. Open the Print Head Block.
turned to FREE position, the
Print Head is raised. Top Cover
Print Head Block
2. To enable printing the Head
Lever must be set to the
LABEL / TAG position. FREE
(This ensures that the Print
Head is closed.) TAG
LABEL

There are two head pressure

levels in the LABEL / TAG
position. Set the Head Lever
depending on the media type: Head
Position LABEL: Labels Lever
Ribbon Shaft Holder Plate
Position TAG : Tags
However, proper position
may differ depending on
media. For details, refer to 4. Turn the Locking Ring counterclockwise and remove the Supply
your TOSHIBA TEC Holder from the Supply Shaft.
authorised service
representative.
Locking Ring
3. Do not turn the Locking Ring
counter-clockwise too far or it
may come off the Supply Supply Shaft
Holder.

Supply Holder

5. Put the media on the Supply Shaft.

6. Pass the media around the Guide Shaft, then pull the media towards
the front of the printer.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1 Loading the Media

7. Align the projection of the Supply Holder with the groove of the
(Cont.) Supply Shaft, and push the Supply Holder against the media until the
NOTE: media is held firmly in place. This will centre the media
Do not over-tighten the Locking automatically.
Ring of the Supply Holder. Then turn the Locking Ring clockwise to secure the Supply Holder.

Supply Holder Guide Shaft Projection

Locking Ring Groove

Supply Shaft

In the case of a label rolled with In the case of a label rolled with
the print side facing inside. the print side facing outside.

Media Guide Shaft

8. Place the media between the Media Guides, adjust the Media Guides
to the media width, and tighten the Locking Screw.
9. Check that the media path through the printer is straight. The media
should be centred under the Print Head.

Media Guide Print Head Supply Holder

Locking Screw Media Media Guide

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1 Loading the Media 10. Lower the Print Head Block until it stops.
11. After loading the media, it may be necessary to set the Media
(Cont.) Sensors used to detect the print start position for label or tag printing.

Setting the Feed Gap Sensor position

(1) Manually move the Media Sensor so that the Feed Gap Sensor is
positioned at the centre of the labels. (z indicates the position of the
Feed Gap Sensor).
Gap

Label Media Sensor Feed Gap Sensor (z)

NOTE: Setting the Black Mark Sensor position

Be sure to set the black mark (1) Pull about 500 mm of media out of the front of the printer, turn the
sensor to detect the centre of the media back on itself and feed it under the Print Head past the sensor
black mark, otherwise a paper so that the black mark can be seen from above.
jam or no paper error may occur. (2) Manually move the Media Sensor so that the Black Mark Sensor is
in line with the centre of the black mark on the media. („ indicates
the position of the Black Mark Sensor).
Black Mark

Black Mark Sensor („)

Media Media Sensor

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1 Loading the Media 12. Batch mode

In the batch mode, the media is continuously printed and fed until
(Cont.) the number of labels/tags specified in the issue command have been
printed.

13. Loading with peel off module

When the optional Strip Module is fitted, the backing paper is
automatically removed from the label at the Strip Plate as each label
is printed.

NOTES: (1) Remove enough labels from the leading edge of the media to leave
1. Be sure to set the Selection 500mm of backing paper free.
Switch to STANDARD/ (2) Insert the backing paper under the Strip Plate.
PEEL OFF position. (3) Wind the backing paper onto the Take-up Spool and fix it in position
2. The backing paper is easier with the Take-up Clip. (Wind the paper counterclockwise around
to feed back to the Take-Up the spool as this is the direction it rotates.)
Spool if the Front Plate is (4) Rotate the Take-up Spool counter-clockwise a few times to remove
removed. any slack in the backing paper.
3. Fit the Take-Up Clip so that (5) Set the Selection Switch mounted on the Rewinder Assembly to
the longer side of the clip is STANDARD/PEEL OFF position.
fitted into the shallow groove
in the Take-Up Spool.
4. The backing paper can be Take-up Spool
wound directly onto the
Take-up Spool or a paper
core.

Strip Plate Backing Paper Take-up Clip

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1 Loading the Media 14. Loading with cutter

(Cont.) When the optional Cutter Module is fitted, the media is
automatically cut. A disc cutter and a rotary cutter are available as
WARNING! an option, but they are used in the same way.
The cutter is sharp, so care Insert the leading edge of the media into the cutter until it comes out
must be taken not to injure the Media Outlet of the Cutter Module.
yourself when handling the
cutter.

CAUTION!
1. Be sure to cut the backing
paper of the label. Cutting Cutter Module
labels will cause the glue to
stick to the cutter which Media
may affect the cutter quality
and shorten the cutter life. Media Outlet
2. Use of tag paper when the
thickness exceeds the
specified value may affect
the cutter life.

NOTE:
When using the Rotary Cutter, be
sure to install the Ribbon Saving
Module (B-EX904-R-QM-R).
Failure to do this may cause a
paper jam or ribbon error.

E2- 9
2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.2 Loading the Ribbon There are two types of media available for printing on: these are thermal
transfer media and direct thermal media (a chemically treated surface).
DO NOT LOAD a ribbon when using a direct thermal media.
NOTES: 1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and
1. When attaching the ribbon move the Ribbon Stoppers back to the end of the Ribbon Shaft.
stoppers, make sure that the
pinchers face into the printer Ribbon Stopper
2. Be sure to remove any slack in
the ribbon when printing.
Printing with a wrinkled
ribbon will lower the print
quality.
3. The Ribbon Sensor is mounted
on the rear of the Print Head
Block to detect a ribbon end.
When a ribbon end is
detected, “NO RIBBON” Ribbon Shaft
message will appear on the
display and the ERROR LED
will illuminate. 2. Leaving plenty of slack between the ribbon spools, place the ribbon
onto the Ribbon Shafts as shown below.
Ribbon Shaft

Print Head Block

Ribbon Take-up Roll

Ribbon path

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.2 Loading the Ribbon 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where
the ribbon is centred when fitted.
(Cont.)
4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate
aligning its holes with the Ribbon Shafts.
5. Take up any slack in the ribbon. Wind the leading tape onto the
ribbon take-up roll until the ink ribbon can be seen from the front of
the printer.

Ribbon Shaft
Holder Plate

6. Turn the Head Lever to Lock position to close the Print Head.
7. Close the Top Cover.

Auto Ribbon Saving Mode

When the optional Ribbon Saving Module (B-EX904-R-QM-R) is
installed, it is possible to reduce ribbon loss by stopping the ribbon feed
for non-print areas. To activate the ribbon save, at least the following
non-print area is required:

203 dpi mode (mm)

Print speed 3 ips 6 ips 10 ips 12 ips 14 ips
Min. non-print area 20 20 35 60 75

305 dpi model (mm)

Print speed 3 ips 5 ips 8 ips 10 ips 12 ips 14 ips
Min. non-print area 20 20 25 35 60 75

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.4 Connecting the Cables to Your Printer

2.4 Connecting the The following paragraphs outline how to connect the cables from the
printer to your host computer, and will also show how to make cable
Cables to Your connections to other devices. Depending on the application software
Printer you use to print labels, there are 5 possibilities for connecting the
printer to your host computer. These are:

• An Ethernet connection using the printer’s standard LAN

connector.

• A USB cable connection between the printer’s standard USB

connector and your host computer’s USB port. (Conforming to
USB 2.0)

• A serial cable connection between the printer’s optional RS-232

serial connector and one of your host computer’s COM ports.

• A parallel cable connection between the printer’s optional parallel

connector and your host computer’s parallel port (LPT).

• Wireless LAN using an optional Wireless LAN board.

For details, refer to APPENDIX 2.

Reserved for Serial or

Reserved for
WLAN Interface
Parallel Interface

USB Interface

Reserved for USB Host

interface

Reserved for
Expansion I/O Interface

LAN Interface

Power Switch

AC Power Inlet

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.5 Turning the Printer ON/OFF

2.5 Turning the Printer When the printer is connected to your host computer it is good practice to
turn the printer ON before turning on your host computer and turn OFF
ON/OFF your host computer before turning off the printer.

2.5.1 Turning ON the Printer 1. To turn ON the printer power, press the Power Switch as shown in the
diagram below. Note that ( | ) is the power ON side of the switch.
CAUTION!
Use the power switch to turn
the printer On/Off. Plugging
or unplugging the Power Cord
to turn the printer On/Off may
cause fire, an electric shock,
or damage to the printer.
Power Switch

NOTE:
If a message other than ON
LINE appears on the display or
the ERROR LED lamp is 2. Check that the ON LINE message appears in the LCD Message
illuminated, refer to Section 5.1, Display and that the ON LINE and POWER LED lights are
Error Messages. illuminated.

2.5.2 Turning OFF the Printer 1. Before turning off the printer Power Switch verify that the ON LINE
message appears in the LCD Message Display and that the ON LINE
LED light is on and is not flashing.
2. To turn OFF the printer power press the Power Switch as shown in the
diagram below. Note that ( ) is the power OFF side of the switch.
CAUTION!
1. Do not turn off the printer
power while the media is
being printed, as this may
cause a paper jam or
damage to the printer.
2. Do not turn off the printer
power while the ON LINE
Power Switch
lamp is blinking as this
may cause damage to
your computer.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6 Printer Setting Depending on the settings of your host computer or an interface to be
used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter

settings to correspond to your environment.

NOTE:
Incorrect settings can cause the printer to function erroneously. If you have
any problems with the parameter settings, please contact your nearest
TOSHIBA TEC service representative.
For the settings this manual does not cover, please contact your nearest
TOSHIBA TEC service representative, or refer to the B-EX4T Series Key
Operation Specification stored in the CD-ROM.

Power ON
Power OFF ONLINE Mode
[PAUSE]

PAUSE state

Hold down [RESTART]

User System Mode • Reset

Hold down [MODE] • Parameter setting (⇒Section 2.6.2)
• Fine adjustment (⇒Section 2.9)
• LAN/WLAN (⇒Section 2.6.3)
• BASIC (⇒Section 2.6.4)
• Z-MODE (⇒Section 2.6.5)
• Auto calibration (⇒Section 2.6.6)
• Dump mode (⇒Section 2.6.7)
Turn on the power while holding
• Log (⇒Section 2.6.8)
down [FEED] & [PAUSE] or
[MODE].
System Mode • Self diagnosis
• Parameter setting
• Fine adjustment
• Test print (⇒Section 2.8)
• Sensor adjustment
• RAM clear
• Interface setting (⇒Section 2.6.10)
• BASIC mode
• RFID setting
• Real Time Clock (⇒Section 2.6.11)
• Z-MODE
• USB memory
• Reset

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6 Printer Setting „ Key functions in the system mode

(Cont.) Key Function
[MODE] Returns to the mode menu screen.
[CANCEL] or Returns to the upper hierarchy.
[FEED]+[RESTAR]
[ENTER] or [PAUSE] Displays a next screen.
Saves the setting and returns to the upper
PAUSE
hierarchy.
FEED [UP] or [RESTART] Moves the cursor upward. (Note 1)
RESTART Increases a value. (Note 2)
MODE UP [DOWN] or [FEED] Moves the cursor downward. (Note 1)
Decreases a value. (Note 3)
LEFT RIGHT
[LEFT] Moves the cursor to the left. (Note 3)
CANCEL ENTER [RIGHT] Moves the cursor to the right. (Note 3)
DOWN
NOTES:
1. The cursor does not move any further when the selected option is listed
at the top or bottom.
2. The value does not increase or decrease any further when the selected
value is the upper or lower limit.
3. The cursor does not move any further when it is at the left-most or
right-most position.
4. Be careful the selected value does not become effective if the printer is
turned off without pressing the [ENTER] key.

2.6.1 User System Mode How to enter the User System Mode

[PAUSE] Hold down [RESTART]

ONLINE User System Mode
Hold down [MODE]

The User System Mode consists of the following menus.

<1>RESET
Used to reset the printer.
<2>PARAMETER SET (⇒ Section 2.6.2)
Used to set the printer parameters.
<3>ADJUST SET (⇒ Section 2.9)
Used to fine adjust the print start position, cut position, etc.
<4>LAN/WLAN (⇒ Section 2.6.3)
Used to enable or disable the LAN communication and SNMP.
<5>BASIC (⇒ Section 2.6.4)
Used to set the function of basic program when it is loaded to the
printer.
<6>Z-MODE (⇒ Section 2.6.5)
Same as BASIC
<7>AUTO CALIB (⇒ Section 2.6.6)
Used to enable or disable the automatic calibration function.
<8>DUMP MODE (⇒ Section 2.6.6)
Used to print the data in the receive buffer for debug.
<9>LOG (⇒ Section 2.6.7)
Used to save print logs in a USB memory.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting The Parameter Set menu allows configuring printer parameter settings.
The following table shows the contents of the Parameter Set menu.
USER SYSTEM MODE
<1>RESET Contents of the Parameter Set Menu
<2>PARAMETER SET
Menu Sub menu Parameter
<3>ADJUST SET
Parameter Printer Set MEDIA LOAD
<4>LAN/WLAN set (Section 2.6.2.1) FORWARD WAIT
FW/BK ACT
HU CUT/RWD
RBN SAVE
PRE PEEL OFF
BACK SPEED
Software Set FONT CODE
(Section 2.6.2.2) ZERO FONT
CODE
PEEL OFF STATUS
USB I/F STATUS
FEED KEY
KANJI CODE
EURO CODE
AUTO HD CHK
WEB PRINTER
RBN NEAR END
EX I/O
LBL/RBN END
MAX CODE
XML
THRESHOLD SELECT
ENERGY TYPE
PW SAVE TIME
Panel LCD LANGUAGE
(Section 2.6.2.3) DISPLAY
CONTRAST
Password PASSWORD
(Section 2.6.2.4)

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting 2.6.2.1 Printer Set

(Cont.)
(1) MEDIA LOAD
This parameter is to choose how the printer behaves to detect the
home position.

• OFF Media loading function is disabled (Same as a feed

by [FEED] key)
• STD When the printer is tuned on, reset in batch, or print
head is closed, the printer detects a gap/black mark
and feeds the paper from the sensor to the print start
position.
• ECO When the printer is tuned on, reset in batch, or print
head is closed, the printer detects a gap/black mark
and feeds the paper to the print start position based
on the label pitch.
• ECO+Bfeed Economy + backfeed

(2) FORWARD WAIT

This parameter is to choose whether or not to activate the auto forward
wait function. This function, used in the cut mode, automatically
feeds the media forward if there is more than 1-second idle time after
printing, to prevent the top edge of the media from curling.

• OFF Disables the auto forward feed wait

• ON Enables the auto forward feed wait

(3) FORWARD WAIT POS.

When the auto forward feed wait parameter is set to ON, the feed
amount can be fine adjusted.

+5.0mm

+4.9mm

-4.9mm

-5.0mm

(4) FW/BK ACT.

• MODE1 The printer waits for next issue with 13.7-mm media
forwarded.
• MODE2 When the thermal transfer method, Transmissive
sensor, and cut issue are selected, the printer feeds 6-
mm media backward, then waits for next issue with
3-mm media forwarded.
.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting

(5) HU CUT/RWD.
(Cont.) This parameter is to choose whether or not to activate the head up
action in the cut issue or to use the Rewinder in the batch or strip issue.
This function prevents ribbon smudges by raising the print head
during a reverse feed to the print start position.
NOTE:
The print head may not be raised • OFF Head up cut is not performed or the Rewinder is not
depending on the rise of the used.
solenoid’s temperature. • ON Head up cut is performed or the Rewinder is used.

(6) RBN SAVE

NOTE: This parameter is to choose whether or not to activate the ribbon
1. Do not enable the ribbon saving saving function. This function enables reducing the ribbon loss
function when the ribbon saving caused by taking up unused ribbon during non-print areas.
module is not installed. Doing so
causes ribbon slack and print • TAG Enabled (When the head lever is set to TAG
failure. position.)
2. The ribbon saving option must be • LABEL Enabled (When the head lever is set to Label
selected according to the head position)
lever position. Incorrect setting • OFF Disabled.
may disable the proper ribbon
saving function.
(7) PRE PEEL OFF
This parameter is to choose whether to activate the pre-strip function.
When this parameter is set to ON, the top edge of a label is separated
(pre-stripped) from the backing paper before the label is printed. This
function is intended to make the strip issue easier in the case the labels
NOTE: are hard to strip due to the label intensity, adhesive power, or the
Pre-strip function is automatically printing speed.
enabled when the print speed is set to
10 ips. • OFF Disables pre peel off
• ON Enables pre peel off

(8) BACK SPEED

This parameter is to choose a back feed speed.
In the strip issue, the back feed sped of 3 ips may cause a shortage of
feed amount due to a lack of torque, slippery media surface, etc. In
such case, reduce the back feed speed to 2 ips to secure the feed
amount.

• STD 3ips
• LOW 2ips

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting 2.6.2.2 Software Set

(Cont.)
(1) FONT CODE
This parameter is to choose a character code used for printing. Printed
characters differ depending on the chosen character code and font.

• PC-850
• PC-852
• PC-857
• PC-8
• PC-851
• PC-855
• PC-1250
• PC-1251
• PC-1252
• PC-1253
• PC-1254
• PC-1257
• LATIN9
• Arabic
• PC-866
• UTF-8

NOTE: (2) ZERO FONT

The following fonts do not support a This parameter is to choose the way to indicate zero between “0” and
zero with a slash. “Ø”.
Therefore, even if a zero with a slash is
specified, a zero without a slash is • 0 No slash used
used. • Ø Slash used
[Bit map fonts]
OCR-A, OCR-B, GOTHIC725 Black,
Kanji, Chinese character
(3) CODE
[Outline fonts]
Price fonts 1, 2, and 3, DUTCH801 This parameter is to choose a command control code.
Bold, BRUSH738 Regular,
GOTHIC725 Black, TrueType font • AUTO Automatically selected.
• {,|,}
• ESC, LF, NUL
• MANUAL Control code is specified by a user.

(4) MANUAL
When MANUAL is selected for the CODE parameter, you need to
specify each of the control codes 1 to 3 with hex. code.
FF

FE
CODE1 CODE2 CODE3

01

00

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting (5) PEEL OFF STATUS

This parameter is to choose whether the printer sends a strip wait
(Cont.) status to the host in response to a status request command.

• OFF
• ON

(6) USB I/F STATUS

This parameter is to choose whether or not to return a response to the
host via USB.

• OFF Disables sending a response via USB

• ON Enables sending a response via USB

(7) FEED KEY

This parameter is to choose the function of the FEED key.

• FEED Feeds one label.

• PRINT Prints data in the image buffer (The last printed data)

(8) KANJI CODE

This parameter is to choose a KANJI code.

• TYPE1 Windows code

• TYPE2 Original code

After selecting a Kanji code, press [ENTER] key

(9) EURO CODE

This parameter is to choose a Euro code (€).
“20” to “FF” (Specify the hex code in 2 bytes of ASCII code)

FF

FE

21

20

(10) AUTO HD CHK

This parameter is to choose whether to perform the auto print head
check at a power on time.

• OFF Auto print head check is not performed.

• ON Auto print head check is performed.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting (11) WEB PRINTER

This parameter is to choose whether to use the printer as a web printer.
(Cont.) When the web printer is enabled, the status of the printer connected to
a network can be monitored through the web browser.

• OFF Disables web printer function

• ON INTERNAL Enables web printer function (using an internal
memory)
• ON EXTERNAL Enables web printer function (using an external
memory)

(12) RBN NEAR END

NOTE: This parameter is to choose the remaining ribbon length where the
Since a detected remaining ribbon near end is detected.
ribbon length has some margin of
error, use the specified length as • OFF Ribbon near end is not detected.
a guide. • 30m Ribbon near end is detected when the remaining
ribbon is 30-m long. (Equivalent to ribbon diameter
of 38 mm)
• 70m Ribbon near end is detected when the remaining
ribbon is 70-m long. (Equivalent to ribbon diameter
of 43 mm)

(13) EX.I/O
This parameter is to choose a type of the expansion I/O interface
operating mode. This parameter needs to be set depending on the
expansion I/O control specification of the device to be connected via
the expansion I/O interface.

• TYPE1 Standard mode

• TYPE2 In-line mode

(14) LBL/RBN END

This parameter is to choose a printer processing when a label end or
ribbon end is detected.

• TYPE1 When a label/ribbon end is detected in the middle of

printing, the printer immediately stops printing.
• TYPE2 Selectable only when the ribbon saving function is
not activated.
When a label/ribbon end is detected in the middle of
printing, the printer prints the half-finished label as
far as possible, and stops when the next label is at the
home position.
NOTE:
The type specified by the
command may differ from the
actual mode, depending on the (15) MAXI CODE
status of this parameter. Also, This parameter is to choose a Maxicode specification.
the data transmission method
differs partly. • TYPE1 Compatible with the current version
For details, refer to the External • TYPE2 Special specification
Equipment Interface
Specification.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting (16) XML

This parameter is to choose a type of XML data to be printed.
(Cont.)
• OFF Disables XML data printing.
• STD Standard specification
• ORACLE Oracle
• SAP SAP
• STD EXT Standard specification (External memory)
• ORACLE EXT Oracle using an external memory
• SAP EXT SAP using an external memory

(17) THRESHOLD SELECT

This parameter is to choose which threshold value for the media
sensor to validate.

• REFLECT Reflective sensor

• TRANS. Transmissive sensor

Then, choose which value to use.

• MANUAL SET Threshold set in the Threshold mode takes
effect.
• COMMAND SET Threshold set by command takes effect.

(18) ENERGY TYPE

This parameter is to choose an energy level applied to the print head.

• TRANSFER Thermal transfer print method → c

• DIRECT Thermal direct print method → d

c When TRANSFER is selected for the Energy type parameter,

choose a ribbon type.
• Semi resin1 Semi-resin 1
• Semi resin2 Semi-resin 2
• Resin1 Resin 1
• Resin2 Resin 2
• Reserve1 to Reserve6 Reserved

d When DIRECT is selected for the Energy type parameter

• Standard Standard
• Reserve1 to Reserve9 Reserved

(19) PW SAVE TIME

This parameter is to set the length of time until the printer enters the
sleep mode. (Unit: minute)
240 min.

239 min.

2 min.

1 min.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting 2.6.2.3 PANEL

(Cont.)
(1) LCD LANGUAGE
This parameter is to choose a language in which the LCD message is
displayed.
NOTE:
The language displayed on • ENGLISH
panel is Japanese when • GERMAN
Japanese is selected, and • FRANCH
English when English, German, • DUTCH
French, Dutch, Spanish, Italian; • SPANISH
or Portuguese is selected. • JAPANESE
• ITALIAN
• PORTUGUESE

(2) MACHINE NAME

This parameter is to choose whether to display the model name.

• OFF Hidden
• ON Displayed

(3) PRINT PAGE

This parameter is to choose whether to display the number of labels
printed.

• OFF Hidden
• ON Displayed

(4) IP ADDRESS
This parameter is to choose whether to display the IP address.

• OFF Hidden
• ON Displayed

(5) CONTRAST
This parameter is to adjust the contrast of the LCD.

50 High

48

26

24 Low

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting 2.6.2.4 PASSWORD

(Cont.)
(1) PASSWORD
This parameter is for system administrator only. Please do not change
the setting for this parameter.

2.6.3 Enabling LAN/WLAN The LAN/WLAN menu allows selecting whether or not to enable the
LAN communication and SNMP.
USER SYSTEM MODE
<1>RESET (1) LAN/WLAN
<2>PARAMETER SET
<3>ADJUST SET • OFF LAN and Wireless LAN are disabled.
<4>LAN/WLAN • ON (AUTO) Automatically selected.
• ON (LAN) LAN is enabled.
• ON (WLAN) Wireless LAN is enabled.

(2) SNMP

• OFF SNMP is disabled.

• ON SNMP is enabled.

2.6.4 Basic Program Setting The following table shows the contents of the Basic program setting
menu.
USER SYSTEM MODE
<2>PARAMETER SET
Contents of the Basic Program Setting Menu
<3>ADJUST SET Menu Sub menu
<4>LAN/WLAN BASIC BASIC
<5>BASIC FILE MAINTENANCE
TRACE
EXPAND MODE

(1) BASIC
This parameter is to choose whether to enable the BASIC program.

• OFF Disables BASIC program.

• ON Enables BASIC program.

(2) FILE MAINTENANCE

The block number and BASIC program file name (up to 12 characters)
stored in the BASIC program storage area are displayed. If file name
exceeds 12 characters, the overflowing characters are not displayed.
When no file is stored, a hyphen (“-“) is displayed in place of the file
name.

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2.6 Printer Setting

2.6.4 Basic Program Setting (3) TRACE

(Cont.) This parameter is to choose whether to enable tracing the BASIC
program.

• OFF Disables tracing the BASIC program.

• ON Enables tracing the BASIC program.

(4) EXPAND MODE

The printer switches the mode to execute the BASIC program.

2.6.5 Enabling Z-Mode The Z-Mode menu allows selecting whether or not to enable the Z-Mode
(Zebra converter).
USER SYSTEM MODE
<3>ADJUST SET
(1) Z-MODE
<4>LAN/WLAN
<5>BASIC
• OFF Z-Mode is disabled.
<6>Z-MODE • ON SETTING OFF Z-Mode is enabled. BASIC system mode
program is not started immediately.
• ON SETTING ON Z-Mode is enabled. BASIC system mode
program is started immediately.

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2.6 Printer Setting

2.6.6 Automatic Calibration The Auto Calibration menu allows selecting whether or not to enable the
automatic calibration at a power on time. When the automatic calibration
USER SYSTEM MODE
is activate, the printer feeds the media for about 160 mm each time the
<4>LAN/WLAN
power is turned on or the top cover is opened, to detect a print start
position.
<5>BASIC
<6>Z-MODE
<7>AUTO CALIB (1) AUTO CALIB

• OFF Disabled.
• ON TRANS. Enabled. (Transmissive sensor)
• ON REFLECT Enabled. (Reflective sensor)
• ON ALL Enabled. (Transmissive & Reflective
sensors)
• ON TRANS.+Bfeed Auto calibration + back feed
(Transmissive sensor)
• ON REFLECT+Bfeed Auto calibration + back feed
(Reflective sensor)
• ON ALL+Bfeed Auto calibration + back feed
(Transmissive & Reflective sensors)

NOTES:
1. When AUTO CALIB is enabled, an automatic calibration is performed at
an open/close of the print head and at a power on time.
2. When AUTO CALIB is enabled, the media length, effective print length,
sensor type, and whether to use ribbon or not specified by commands are
ignored.
3. This function is available only when the media pitch is 10.0 mm to 150.0
mm.
4. When the printer cannot detect the second black mark/gap, it will
continue to feed the media for up to 500.0mm. If this does not work, the
printer will stop, resulting in a paper jam.
5. During an automatic calibration, the printer also feeds the ribbon. Even
if the ribbon is not loaded, no error results. However, the print condition
will be automatically changed to “No ribbon” after the calibration ends.
6. When the cutter is installed and a previous issue was performed in cut
issue mode, the media is cut and ejected after an automatic calibration
completes.
7. When a label end or a head open occurs during an automatic calibration,
the printer stops, resulting in an error. Loading new media and closing
the print head can clear the error and resume the automatic calibration.
8. The media is fed backward after an auto calibration is performed if the
reverse feed is enabled.

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2.6 Printer Setting

2.6.7 Dump Mode Setting In the Dump Mode, data in the receive buffer are printed. Data are
expressed in hexadecimal values. This operation allows verification of
the programming commands or debug of the program.
USER SYSTEM MODE (1) BUFFER
<5>BASIC This parameter is to choose the receive buffer to dump.
<6>Z-MODE
<7>AUTO CALIB • RS-232C RS-232C receive buffer
<8>DUMP MODE • CENTRONICS Centronics receive buffer
• LAN Network I/F receive buffer
• BASIC1 BASIC Interpreter:
I/F → Interpreter buffer
• BASIC2 BASIC Interpreter:
Interpreter buffer → I/F
• USB USB receive buffer
• RFID RFID receive buffer

(2) DUMP LIST

This parameter is to choose the output destination.

• USB MEMORY Saves in the USB memory. → c

• PRINT Prints out → d

c When USB MEMORY is selected:

NOTE: A file is automatically created in the USB memory and named in the
If a file with the same name following format based on the printer model and saved date.
already exists in the USB /ATA0/DUMP/B-EX4T1_DUMP_1007291030.BIN
memory, it will be overwritten. (e.g. B-EX4T Type1, 10:30, July 29, 2010)

d When PRINT is selected:

Choose a printing method.
• ON DEMAND Prints 166 lines of data (approx. 50 cm), then
stops. Subsequent data is printed when the
[ENTER] key is pressed.
• ALL Prints all data in the receive buffer.

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2.6 Printer Setting

2.6.7 Dump Mode Setting The data in the receive buffer is printed as follows.
(Cont.) :
:
:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Print Conditions 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
• Printing width: 3.9 inches 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
(Approx. 100 mm) 7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30 {AX;+000,+000,+0
• Sensor selection: None 30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30 0|}{D0760,1100,0
• Print speed: 6”/sec. (203 dpi) 37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33 740|}{C|}{LC;003
30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30 0,0020,0030,0660
5”/sec. (305 dpi) 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 0,2|}{LC;0070,0
• Printing mode: Depends on the 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 020,0070,0660,0,
selection in use. 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 9|}{LC;0050,0020
:
• 16 bytes/line :
• Data is printed in the order from :
44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 DEFGHIJ|}{PC10;0
the new one to the old one. 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 350,0400,1,1,K,0
• Data specified by the receive 30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C 0,B=ABCDefghijkl
buffer write pointer will be
printed in boldface. 6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30 mnop|}{PV02;0330
2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C 0660,0270,0250,
41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B A,00,B=B|}{PV03;
:
:
:
3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30 ;0900,0180,T,H,0
35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30 5,A,0=1234567890
41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00 ABCDE|}.........
:
:
:

Receive Buffer Size

NOTE: Interface 203 dpi 305 dpi
If an error occurs while printing,
RS-232C 6MB (393216 lines) 6MB (393216 lines)
the printer stops printing and
shows an error message. Centronics 6MB (393216 lines) 6MB (393216 lines)
After clearing the error, the LAN 6MB (393216 lines) 6MB (393216 lines)
printer does not resume printing
BASIC 1 8KB (512 lines) 8KB (512 lines)
automatically.
BASIC 2 8KB (512 lines) 8KB (512 lines)
USB 6MB (393216 lines) 6MB (393216 lines)
RFID 8KB (512 lines) 8KB (512 lines)

Required Media Length

Interface 203 dpi 305 dpi

RS-232C 1189.2 m 1189.2 m
Centronics 1189.2 m 1189.2 m
LAN 1189.2 m 1189.2 m
BASIC 1 2m 2m
BASIC 2 2m 2m
USB 1189.2 m 1189.2 m
RFID 2m 2m
*: Media length required for printing all data in the receive buffer.

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2.6 Printer Setting

2.6.8 Logging The Log menu allows saving print logs in a USB memory.

USER SYSTEM MODE (1) LOG

<6>Z-MODE
<7>AUTO CALIB • PRINTER TO USB Saves print logs in the USB memory.
<8>DUMP MODE
<9>LOG
A file is automatically created in the USB memory and named in the
following format based on the printer model and saved date.
/ATA0/LOG/B-EX4T1_LOG_1007291030.TXT
(e.g. B-EX4T Type1, 10:30, July 29, 2010)
NOTE:
If a file with the same name
already exists in the USB
memory, it will be overwritten.

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2.6 Printer Setting

2.6.9 System Mode How to enter the System Mode

Power ON while holding down

[FEED]&[PAUSE]

Power OFF System Mode

Power ON while holding down
[MODE]

The System Mode consists of the following menus.

<1>DIAG.
Used to check and print the printer system information and
maintenance counter status.
<2>PARAMETER SET (⇒ Section 2.6.2)
Used to set the parameters for each printer function.
<3>ADJUST SET (⇒ Section 2.9)
Used to fine adjust the print position, cut position, print tone, etc.
<4>TEST PRINT (⇒ Section 2.8)
Used to perform print tests.
<5>SENSOR ADJUST
Used to check the sensor statuses and set each sensor.
<6>RAM CLEAR
Used to perform a RAM clear. DO NOT USE this menu.
<7>INTERFACE (⇒ Section 2.6.10)
Used to set the interface parameters.
<8>BASIC (⇒ Section 2.6.4)
Used to set the function of basic program when it is loaded to the
printer.
<9>FOR FACTORY
Used for an in-process inspection. DO NOT USE this menu.
<10>RFID
Used to set RFID related parameters.
<11>RTC (⇒ Section 2.6.11)
Used to set the date and time of the real time clock, enable or disable
the low battery check, and choose a real time renewal timing.
<12>Z-MODE (⇒ Section 2.6.5)
Same as BASIC
<13>USB MEMORY (⇒ Section 2.6.12)
Used to copy data to/from USB memory.
<14>RESET
Used to reset the printer.

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2.6 Printer Setting

2.6.10 Interface Setting The Interface menu allows configuring printer interface parameters.
The following table shows the contents of the Interface menu.
SYSTEM MODE
<4>TEST PRINT Contents of the Interface Menu
<5>SENSOR ADJUST
Menu Sub menu Parameter
<6>RAM CLEAR
Interface NETWORK LAN/WLAN
<7>INTERFACE
SNMP
SETTING
BASIC INFORMATION
IP ADDRESS
GATEWAY ADDRESS
SUBNET MASK
SOCKET PORT
PORT NUMBER
DHCP
DHCP CLIENT ID
DHCP HOST NAME
WLAN STANDARD
WLAN MODE
DEFAULT KEY
802.11B CHANNEL
802.11B BAUD
802.11G CHANNEL
802.11G BAUD
WLAN POWER SAVE
WINS
WINS ADDRESS
LPR
USB
RS-232C SPEED
DATA LENGTH
STOP BIT
PARITY
CONTROL
CENTRO. ACK/BUSY
INPU PRIME
PLUG & PLAY

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2.6 Printer Setting

2.6.10 Interface Setting 2.6.10.1 Network Setting

(Cont.)
(1) LAN/WLAN

• OFF LAN and Wireless LAN are disabled.

• ON (AUTO) Automatically selected.
• ON (LAN) LAN is enabled.
• ON (WLAN) Wireless LAN is enabled.

(2) SNMP

• OFF SNMP is disabled.

• ON SNMP is enabled.

(3) BASIC INFORMATION

The following information is displayed.

IP Address
Gateway address
Subnet mask
Socket port status
Socket port number

(4) IP ADDRESS

192 168 020 010

(5) GATEWAY ADDRESS

192 168 020 010

(6) SUBNET MASK

255 255 255 000

(7) SOCKET PORT

• OFF Socket port is disabled.

• ON Socket port is enabled.

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2.6 Printer Setting

2.6.10 Interface Setting (8) PORT NUMBER

(Cont.) 65535

65534

00001

00000

(9) DHCP

• OFF DHCP is disabled.

• ON DHCP is enabled.

(10) DHCP CLIENT ID

• ASCII DHCP client ID is entered with ASCII code. → c

• HEX DHCP client ID is entered with Hex. code. → d

c When ASCII is selected:

Enter 64 characters with ASCII code.

d When HEX is selected:

Enter 64 characters with Hex. code.

(11) DHCP HOST NAME

Enter 32 characters with ASCII code.

(12) WLAN STANDARD

• 11b/g
• 11b
• 11g

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2.6 Printer Setting

2.6.10 Interface Setting (13) WLAN MODE

This parameter is to choose the connection mode and authentication.
(Cont.)
ADHOC OPEN OFF
WEP40
WEP104
SHARED Not used WEP40
WEP104
INFRA OPEN OFF
WEP40
WEP104
SHARED WEP40
WEP104
802.1x OPEN TLS WEP40
WEP104
TTLS WEP40
WEP104
LEAP WEP40
WEP104
PEAP WEP40
WEP104
MD5 WEP40
WEP104
EAP-FAST WEP40
WEP104
SHARED KEY EAP-MD5 WEP40
WEP104
NETWORK EAP WEP40
WEP104
WPA OPEN TLS
TTLS
LEAP
PEAP
EAP-FAST
NETWORK EAP
WPA-PSK
WPA2 OPEN TLS
TTLS
LEAP
PEAP
EAP-FAST
NETWORK EAP
WPA2-PSK

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2.6 Printer Setting

2.6.10 Interface Setting (14) DEFAULT KEY

This parameter is to choose a WEP key.
(Cont.)
4

(15) 802.11b CHANNEL

This parameter is to choose a channel for 802.11b WLAN.
14

(16) 802.11b BAUD

This parameter is to choose a baud rate for 802.11b WLAN.

• 11M
• 5.5M
• 2M
• 1M

(17) 802.11g CHANNEL

This parameter is to choose a channel for 802.11g. WLAN.
14

(18) 802.11g BAUD

This parameter is to choose a baud rate for 802.11g WLAN.

• 54M
• 48M
• 36M
• 24M
• 18M
• 12M
• 9M
• 6M
• 11M
• 5.5M
• 2M
• 1M

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2.6 Printer Setting

2.6.10 Interface Setting (19) WLAN POWER SAVE

This parameter is to choose whether to enable the power save function
(Cont.) while WLAN communication.

• OFF Power save function is disabled.

• ON Power save function is enabled.

(20) WINS

• OFF WINS is disabled.

• ON (MANUAL) WINS is enabled. (Manual)
• ON (DHCP) WINS is enabled. (DHCP)

(21) WINS ADDRESS

The WINS address is displayed.

(22) LPR

• OFF LPR is disabled.

• ON LPR is enabled.

2.6.10.2 USB

(1) USB SERIAL ID

• OFF USB serial ID is disabled.

• ON USB serial ID is enabled.

2.6.10.3 RS-232C

(1) SPEED

• 2400 bps
• 4800 bps
• 9600 bps
• 19200 bps
• 38400 bps
• 115200 bps

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2.6 Printer Setting

2.6.10 Interface Setting (2) DATA LENGTH

(Cont.) • 8 bits
• 7 bits

(3) STOP BIT

• 1 bit
• 2 bits

(4) PARITY

• NONE
• EVEN
• ODD

(5) CONTROL

• XON+READY AUTO XON/XOFF mode

• XON+XOFF AUTO XON/XOFF+READY/BUSY mode
• READY/BUSY RTS RTS mode
• XON+XOFF XON/XOFF mode
• READY/BUSY READY/BUSY mode

2.6.10.4 CENTRO.

(1) ACK/BUSY
This parameter is to choose an ACK/BUSY timing.

• TYPE1 A rise of ACK signal and a release of BUSY occur at the

same time.
• TYPE2 A fall of ACK signal and a release of BUSY occur at the
same time.

(2) INPUT PRIME

This parameter is to choose whether to enable a rest operation when
INIT signal is ON.

• OFF
• ON

(3) PLUG & PLAY

• OFF
• ON

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2.6 Printer Setting

2.6.11 Real Time Clock (RTC) The RTC menu allows setting the date and time, enabling the battery
check function, and selecting the RTC data renewal timing while printing.
SYSTEM MODE
The Real Time Clock Setting is effective only when an optional RTC &
<8>BASIC
USB Host Interface Card, B-EX700-RTC-QM-R, is installed.
<9>FOR FACTORY
<10>RFID
(1) DATE TIME
<11>RTC
This parameter is to set date and time.

YY/MM/DD 00 00 00 [RIGHT]

Hh:mm:ss 00 00 00

(2) BATTERY CHECK

This parameter is to choose whether or not to enable the low battery
check function.

• OFF
• ON

(3) RENEWAL
This parameter is to choose when date and time are updated while
printing.

• BATCH As the real time clock data is read only for the
first media in a batch the same time is printed on
the all media.
• PAGE As the real time clock data is read at the start of
printing each media, a real time can be printed on
each media.

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2.6 Printer Setting

2.6.12 Copying Data to/from The USB Memory menu allows copying data from a USB memory to the
printer and saving data from the printer to a USB memory.
USB Memory
USB memory can be used only when an optional RTC & USB Host
SYSTEM MODE Interface Card, B-EX700-RTC-QM-R, is installed.
<10>RFID
<11>RTC (1) USB TO PRINTER
<12>Z-MODE
This parameter is to copy data from a USB memory to the printer.
<13>USB MEMORY
• COPIED DATA Data including firmware (BOOT/MAIN/
CG/KANJI/HTML), storage area information,
and parameter settings
• CONFIG FILE File containing firmware (BOOT/MAIN/
CG/KANJI/HTML)

1. When the file selection screen is displayed, choose a file to be copied.

2. The confirmation message is displayed.
3. The data is read from the USB memory. It takes 3 to 5 minutes to
read all information.

(2) PRINTER TO USB

This parameter is to save the firmware (BOOT/MAIN/CG/
KANJI/HTML), storage area information, and parameter settings to a
USB memory.

• ALL

1. The confirmation message is displayed.

2. The data is copied to the USB memory. It takes approx. 40 seconds to
save all information.

A file is automatically created in the USB memory and named in the

NOTE: following format based on the printer model and saved date.
If a file with the same name
already exists in the USB /ATA0/SYSTEM/B-EX4T1-T1105.DAT
memory, it will be overwritten. (e.g. B-EX4T Type1, 305 dpi model, November 5)

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2.7 Installing the Printer Drivers

2.7 Installing the Printer Drivers

2.7.1 Introduction
This chapter describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your
Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions
and limitations.

2.7.2 General Description

(1) Features
Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA
bar code printer, as well as the easy-to-use general printers.
You can use this printer by connecting a USB cable, or a LAN cable to your host computer.

(2) System Requirements

To install the TOSHIBA printer driver on your host computer, the following system and environment are
required:
• Operating system: Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows
Server 2008, Windows 7 or Windows Server 2008 R2
• Hardware: A DOS-/V (IBM PC/AT compatible) machine running an above operating system.
• Interface: • USB interface
• LAN interface

2.7.3 Installing the Printer Driver

The installation procedure of this printer driver differs depending on the printer models and the connection
methods. Follow the procedure for the appropriate condition to install the printer driver.
If the older version of this printer driver has been already installed, be sure to uninstall it first, restart the printer,
and install the latest printer driver. See Section 2.7.10 Uninstalling the Printer Driver.

„ Installation method for each operating system

Connection method
OS Plug and Play is not used. Plug and Play is used.
LAN USB
Windows 2000 Section 2.7.5 Installation under Section 2.7.7 Installation under Windows 2000
Windows 2000/XP/Server2003 (USB interface with plug and play enabled)
Windows XP Section 2.7.8 Installation under Windows
Windows Server XP/Server2003 (USB interface with plug and play
2003 enabled.)
Windows Vista Section 2.7.6 Installation under Section 2.7.9 Installation under Windows
Windows Vista/Server2008/7 Vista/Server2008/7 (USB connection with plug and
play enabled)

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2.7 Installing the Printer Drivers

2.7.4 Preparation for Installation

(1) Access Toshiba TEC web site at the following address and download the printer driver install file
“TPCL72M2E.exe” to the local disc.

http://www.toshibatec-ris.com/products/barcode/download/driver_agreement.html

Note: If you do not agree with the Software License Agreement, you cannot download the file.

(2) Double-click the downloaded “TPCL72M2E.exe”,

and the “TPCL PRINTER DRIVER – Installshield
Wizard” is displayed. Click the [Next] button.
Note: Log on as the user with administrative
privilege.
When the User Account Control screen is
displayed under Windows
Vista/Server2008/7/Server2008R2, click on
the “Allow”.

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2.7 Installing the Printer Drivers

(3) The “Software License Agreement” is displayed.

Select “I accept the terms of the license
agreement” and click the [Next] button.
Note: If you do not agree with the Software
License Agreement, you cannot download
the file.

(4) When you click the [Install] button, the printer

driver install file is created in “C:\TEC_DRV”.
Note: The folder name cannot be changed from
“C:\TEC_DRV”.

(5) When the installation is completed, click the

[Finish] button.

Note: In the case of Windows Vista/Server2008/7/

Server2008R2, the screen on the right will
appear. Click the “Install this driver
software anyway”.

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2.7 Installing the Printer Drivers

2.7.5 Installation under Windows 2000/XP/Server2003

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Select the “Start”, “Printer and FAX” to show the printer folder.

Supplement: In the case of Windows 2000, select “Start”, “Setting”, and “Printer”. If the “Printer and
FAX” folder is not found, click the “Control Panel” and select the “Printer and FAX”.
In the case of the category view, click the “Printer and Other Hardware” and select the
“Printer and FAX”.

(3) Select the “Add printer” from the File menu. The “Add Printer Wizard” is displayed.

(4) Click the [Next] button in the “Add Printer

Wizard”.

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2.7 Installing the Printer Drivers

(5) Select the “Local printer attached to this

computer” and click the [Next] button.
Note: Do not check the “Automatically detect and
install my Plug and Play printer” checkbox.
Even in the case of specifying the network printer
or a printer connected to other PC, be sure to
choose the local printer in this step. This setting is
changed after the installation is completed.

(6) Specify a printer port and click the [Next] button.

(7) When the “Install Printer Software” screen

appears, click the [Have Disk] button.

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2.7 Installing the Printer Drivers

(8) Specify the printer driver install folder

(C:/TEC_DRV) created in Section 2.7.4
Preparation for Installation, and click the [Open]
button. Select the “TEC.inf” and click the [OK]
button.

(9) The list of the installable printer is displayed.

(10) Select the model to be installed, and click the [Next] button.
(Example: B-SA4T)

(11) Select the “Replace existing driver”, and click the

[Next] button.
Supplement: This step will be omitted when the
printer driver is installed for the
first time.

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2.7 Installing the Printer Drivers

(12) Select whether or not to use the printer as a default

printer, then click the [Next] button.

(13) Select whether or not to share the printer with

other users on the network, then click the [Next]
button.

(14) Select whether or not to perform a print test, then

click the [Next] button.

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2.7 Installing the Printer Drivers

(15) When the “Completing the Add Printer Wizard” is

displayed, click the [Finish] button.

(16) When the screen on the right appears, click the

[Continue Anyway] button.
Note: “Digital Signature Not Found” message
may be displayed. In that case, click the
[Yes] button.

(17) Installation of the printer driver starts.

(18) When the installation is completed, a new printer icon will be added to the “Printer” folder.

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2.7 Installing the Printer Drivers

2.7.6 Installation under Windows Vista/Server2008/7/Server2008R2

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Select “Start”, “Control Panel”, “Hardware and Sound”, and “Printer” to open the printer folder.
Supplement: Entering “Printer” in the Search box of the Start menu causes the “Printer” to be shown in
the Program.

(3) Click the “Install a Printer” to start adding a printer.

(4) Select the “Add a local printer”.

(5) Select a printer port, and click the [Next] button.

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2.7 Installing the Printer Drivers

(6) When the screen on the right appears, select

“TEC” from the Manufacturer list.

(7) The list of the installable printer models are

displayed.

(8) Select a model to be installed, then click the [Next] button.

(9) Select the “Replace the current driver”, and click

the [Next] button.
Supplement: This step will be omitted when the
printer driver is installed for the first
time.

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2.7 Installing the Printer Drivers

(10) Select whether or not to use the printer as a default

printer, then click the [Next] button.

(11) Installation starts.

(12) When the installation is completed, the “Add

Printer” screen is displayed. At this time, a new
printer icon is added to the “Printer” folder. Click
the [Finish] button.
If you want to perform a print test, click the [Print
a test page] button.

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2.7 Installing the Printer Drivers

2.7.7 Installation under Windows 2000 (USB with Plug & Play Enabled)

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Turn on the printer and connect it to the PC with a USB cable.

(3) “USB DEVICE” is detected and “USB Print support” is automatically installed.

(4) After a while, the “Found New Hardware Wizard”

is displayed. Click the [Next] button.

(5) Select the “Search for a suitable driver for my

device (recommended)”, and click the [Next]
button.

(6) Check the “Specify a location” checkbox, then

click the [Next] button.

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2.7 Installing the Printer Drivers

(7) Click the [Browse] button. Specify the folder

(C:\TEC_DRV) created in Section 2.7.4, and click
the [Next] button.

(8) Make sure the driver of this device has been

detected, then click the [Next] button.

(9) When the screen on the right is displayed, click the

[Yes] button.

(10) When the “Completing the Found New

Hardware Wizard” is displayed, click the
[Finish] button.

(11) When the installation is completed, a new printer icon is added to the Printer folder.

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2.7 Installing the Printer Drivers

2.7.8 Installation under Windows XP/Server2003 (USB with Plug & Play enabled)
(1) Turn on the PC.
Note: Log on as the user with administrative privilege.

(2) Turn on the printer, and connect it to the PC with a USB cable.

(3) “USB DEVICE” is detected, and the “USB Print Support” is automatically installed.

(4) After a while, new devices are detected.

(5) When the “Found New Hardware Wizard” is

displayed, select “Install from a list or specific
location [Advanced]” and click the [Next] button.

(6) Select the “Search for the best driver in these

locations”, check the “Include this location in the
search” checkbox, and click the [Browse] button.
Specify the folder (C:\TEC_DRV) created in
Section 2.7.4, and click the [Next] button.

(7) When the screen on the right appears, click the

[Continue Anyway] button.

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2.7 Installing the Printer Drivers

(8) When the “Completing the Found New Hardware

Wizard” is displayed, click the [Finish] button.

(9) When the installation is completed, a new printer icon is added to the Printer folder.

2.7.9 Installation under Windows Vista/Server 2008/7/Server2008R2 (USB with Plug &
Play Enabled)

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Turn on the printer and connect it to the PC with a USB cable.

(3) Installation of the device driver software is automatically started.

(4) After a while, the printer driver installation is completed.

(5) When the installation is completed, a new printer icon is added to the Printer folder.

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2.7 Installing the Printer Drivers

2.7.10 Uninstalling the Printer Driver

1) To delete the printer drivers except for V6.5 Build75 and V6.5 Build77

In the following cases, be sure to uninstall the printer driver using the procedure below.
• When the same version is installed again.

• When an older version has been already installed.

• When the installation is canceled on the way or when the [No] is selected at a confirmation of the digital
signature.
• When the printer driver cannot be installed for some reason.

Notes: 1. When installing the printer driver with Plug & Play enabled, turn OFF the printer first.
2 When the printer driver is deleted, the information of the registered stocks and bar codes are also
deleted. This information can be saved in a file beforehand by using the export function, and
restored by using the import function after re-installation of the printer driver.

z Deleting the printer drivers except for V7.2 M-2

Before deleting the printer driver except for V7.2 M-2, follow the procedure described in Section 2.7.4
Preparation for Installation. Doing this causes the previously installed printer driver to be updated and
creates the shortcut of the Driver Wizard in the TPCL Printer Driver of TOSHIBA TEC folder.
However, it is not possible to update the printer driver which is older than V6.9.3 M-0. For such versions,
first delete “C:\TEC_DRV” folder, then conduct the Preparation for Installation. When the preparation is
completed, the shortcut of the “Driver Wizard” is created in the TPCL Printer Driver folder.

z How to uninstall the printer driver

(1) Select the “Start”, “All programs”, “TOSHIBA
TEC”, “TPCL Printer Driver”, and “Driver
Wizard”.
Note: Log on as the user with administrative
privilege.
Exit the all Windows applications before
performing the above operation. Confirm
that there is no print job in the spooler, then
close the spooler and the printer folder.
In the case of Windows Vista/Server
2008/7/Server2008R2, the User Account Control
screen may appear. In that case, click the [Allow].

(2) Select the “Remove printer drivers”, and click

the [Next] button.

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2.7 Installing the Printer Drivers

(3) Select the “Automatically remove all TEC

Printer Drivers”, and click the [Next] button.

(4) Click the [Finish] button to start to delete the

printer drivers.

(5) When the “Restart System” screen is displayed,

click the [Restart] button.

(6) When the printer driver is deleted successfully, the

screen on the right is displayed.
Note: If the deletion of the printer driver failed,
retry from Steps 1 to 5 until the deletion
succeeds.

Note: In the case a network printer has been installed in multiple user accounts under Windows

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2.7 Installing the Printer Drivers

Vista/server 2008/7/Server2008R2, it is not possible to delete the printer driver. First, delete the
printer icon from each user account, then delete the printer driver.

z Deleting the setup information configured during the preparation

(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.
Note: Log on as the user with administrative privilege.

(2) Select the “TPCL Printer Driver Vx.x (version)” or “TEC Printer Driver Install file” from the list, then
click the [Delete] button.

(3) When the confirmation message is displayed, click the [Yes] button.

(4) When the “Uninstall completed” screen appears, click the [Finish] button.

2) To delete the V6.5 Build75 or V6.5 Build77

(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.

Note: Log on as the user with administrative privilege.

(2) Select the “TEC **** printer” from the “Edit/Remove Programs”, and click the [Add and delete].
(**** indicates a printer model name. For example, B-SA4T, etc.)

(3) Confirm that the selected file in the “File Delete confirmation” window is correct, then click the [Yes]
button.

(4) When “Uninstall completed” is displayed, click the [OK] button.

Note: If you deleted the printer icon without performing Steps 1 to 4 above, delete the setup information
through the “Add/Remove Programs” after re-installing the printer driver.

(5) When the deletion is completed, reboot the PC.

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2.8 Print Test

2.8 Print Test After your operating environment has been set, perform a print test.

1. Perform a print test by using the Printer Driver or an Issue Command.

The printer driver’s Properties screen allows you to set the

communication conditions, media size, and other printing conditions
in accordance with your operating environment. For details, refer to
the Help for the Windows Printer Drivers screen.
Example: Stock tab display of the Printer Driver’s Properties Screen

Print Method
Sensor
Label Gap

Issue Mode

Post-print Action
(Cut)

Print Speed

Fine Adjustment

Print Method: Direct thermal or thermal transfer is selectable.

Sensor: Media sensor type is selectable.
Issue Mode: Batch, strip or cut is selectable.
Post-print Action: Whether to use the cutter or not is selectable.
Fine Adjustment: Adjustment values for the feed amount, cut/strip
position, etc. can be set.

2. Confirm the print test result.

• When a print start position, cut/strip position, or print tone needs to
be adjusted: ⇒ Section 2.9 Position and Print Tone Fine
Adjustment

• When pre-printed media is used, and if a print start position is not

properly detected: ⇒ Section 2.10 Threshold Setting

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2.8 Print Test

2.8 Print Test (Cont.) „ When using a Strip Module or an optional Cutter Module
It is necessary to set the issue mode, cut/strip position, etc. on the Printer
Driver or with TPCL (TEC Printer Command Language) in accordance
with your printing condition.
For details of the TPCL, refer to the B-EX4T/EX6T Series External
Equipment Interface Specification stored in the CD-ROM.
Regarding how to use the Printer Driver, refer to the Help for the
Windows Printer Drivers screen.

To gain maximum performance and life from the Cutter Module or Strip
Module, periodic cleaning is required.
Before starting a cleaning, be sure to TURN OFF the printer to avoid risk
of injury.
For details of cleaning, refer to Section 4.1.3 Optional Cutter Module.

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2.9 Position and Print Tone Fine Adjustment

2.9 Position and Print This section describes how to fine adjust a print start position, cut/strip
position, reverse feed amount, print tone, and ribbon motor torque.
Tone Fine When a fine adjustment is required, follow the procedure below.
Adjustment

Power ON
Power OFF ONLINE Mode

[PAUSE]

PAUSE state

Hold down [RESTART]

User System Mode • Reset

Hold down [MODE] • Parameter setting (⇒Section 2.6.2)
• Fine adjustment (⇒Section 2.9)
• LAN/WLAN (⇒Section 2.6.3)
• BASIC (⇒Section 2.6.4)
• Z-MODE (⇒Section 2.6.5)
• AUTO calibration (⇒Section 2.6.6)
• Dump mode (⇒Section 2.6.7)
• Log (⇒Section 2.6.8)

2.9.1 Fine Adjustment Contents of the Fine Adjustment Menu

USER SYSTEM MODE Menu Parameter
<1>RESET Adjust set FEED ADJ. Adjusts the feed amount to the
<2>PARAMETER SET print start position
<3>ADJUST SET CUT ADJ. Adjusts the cut or strip position.
<4>LAN/WLAN BACK ADJ. Adjusts the reverse feed amount.
X ADJUST Adjusts the print position in X
coordinate (horizontal direction)
TONE ADJ. (TRANS.) Adjusts the print tone for thermal
transfer printing.
TONE ADJ. (DIRECT) Adjusts the print tone for direct
thermal printing.
RBN ADJ. <FW> Adjusts the ribbon take-up motor
drive voltage.
RBN ADJ. <BK> Adjusts the ribbon feed motor
drive voltage.
THRESHOLD <REFL.> Sets a fine adjustment value for the
threshold for the reflective sensor.
THRESHOLD <TRANS.> Sets a fine adjustment value for the
threshold for the transmissive
sensor.

NOTE:
The printer driver’s properties screen also has Parameter Fine Adjustment
menu.

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2.9 Position and Print Tone Fine Adjustment

2.9.1 Fine Adjustment(Cont.)

(1) FEED ADJ.
Print start position is shifted by fine adjusting the feed amount.

50.0mm

49.9mm

-49.9mm

-50.0mm

• Example of Print Start Position Fine Adjustment

When setting +3.0 mm

Compared with “+0.0mm” position, the print start
position is shifted forward.
Feed Direction
One label
Print Start Position
3mm

When setting +0.0 mm

Feed Direction
One label
When setting –3.0 mm Print Start Position
Compared with “+0.0mm” position, the print start 3mm
position is shifted backward.

Feed Direction
One label
Print Start Position

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2.9 Position and Print Tone Fine Adjustment

2.9.1 Fine Adjustment(Cont.)

(2) CUT ADJ.
Cut position or peel-off position is shifted by fine adjusting the feed
amount.

50.0mm

49.9mm

-49.9mm

-50.0mm

• Example of Cut Position Fine Adjustment

When setting +3.0 mm

Compared with “+0.0mm” position, the cut position
is shifted forward.
Feed Direction
Cut Position
3mm

When setting +0.0 mm

Feed Direction
Cut Position
3mm
When setting –3.0 mm
Compared with “+0.0mm” position, the cut position
is shifted backward.

Feed Direction
Cut Position

• Example of Peel-off Position Fine Adjustment

Print Head
When setting +3.0 mm Label
Compared with “+0.0mm” position, the peel-off
position is shifted forward.
Platen
Strip Plate
Backing Paper

When setting +0.0 mm

When setting –3.0 mm

Compared with “+0.0mm” position, the peel-off
position is shifted backward.
Feed Direction

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2.9 Position and Print Tone Fine Adjustment

2.9.1 Fine Adjustment(Cont.)

(3) BACK ADJ.
Reverse feed amount to the next print start position is fine adjusted.

9.9mm

9.8mm

-9.8mm

-9.9mm

• Example of Reverse Feed Amount Fine Adjustment

When setting +3.0 mm

Compared with “+0.0mm” position, the print start position
after a reverse feed is shifted forward.
Feed Direction Print Start Position after a
reverse feed
3mm

When setting +0.0 mm

Feed Direction

Print Start Position after a

reverse feed
3mm
When setting –3.0 mm
Compared with “+0.0mm” position, the print start position
after a reverse feed is shifted backward.
Feed Direction

Print Start Position after a

reverse feed

NOTE:
Depending on the print conditions, a label may not return to the home
position with a reverse feed, even if a reverse feed amount is specified to
the same length as the forward feed.
On the following conditions, the media may not return to the home
position, resulting in an error.
• The media sensor is used.
• The media pitch is almost the same as the distance between the print
head and the media sensors (75.5 mm.)
• A printer action includes a reverse feed (such as cut issues, strip issues,
and automatic forward feed standby.)
To prevent an error from occurring, the reverse feed amount needs to be
increased by performing the back feed fine adjustment in the positive (+)
direction.

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2.9 Position and Print Tone Fine Adjustment

2.9.1 Fine Adjustment(Cont.)

(4) X ADJUST
Print position in X-coordinate (horizontal direction) is fine adjusted.

99.5mm

99.4mm

-99.4mm

-99.5mm

• Example of X Coordinate Fine Adjustment

X
Top Down Printing
When setting –50.0 mm Y
Compared with “+0.0mm” position, the print position
is shifted to the left.
ABC
Y

Bottom First Printing

50.0mm
X
When setting +0.0 mm

ABC

When setting +50.0 mm 50.0mm

Compared with “+0.0mm” position, the print position
is shifted to the right.

ABC

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2.9 Position and Print Tone Fine Adjustment

2.9.1 Fine Adjustment(Cont.)

(5) TONE ADJ.(TRANS.)
Print tone for the thermal transfer printing is fine adjusted.

+10 Darker

+9

+0 Standard

-19

-20 Lighter

(6) TONE ADJ.(DIRECT.)

Print tone for the direct thermal printing is fine adjusted.

+10 Darker

+9

+0 Standard

-19

-20 Lighter

(7) RBN ADJ.<FW>

When the ribbon is slack or wrinkled and printing is affected, fine
adjust the ribbon motor torque.

+10 High

+9
Motor torque
-14

-15 Low

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2.9 Position and Print Tone Fine Adjustment

2.9.1 Fine Adjustment (Cont.)

(8) RBN ADJ.<BK>
When the ribbon is slack or wrinkled and printing is affected, fine
adjust the ribbon motor torque.

+10 High

+9
Motor torque
-14

-15 Low

(9) THRESHOLD <REFL.>

When you perform a threshold setting for the reflective sensor and found
NOTE: the threshold needs to be adjusted, set a fine adjustment value.
When “0.0 V” is se for this This menu is accessible directly from the Threshold Setting Mode so that
parameter, it is automatically the threshold can be manually set right away.
corrected to 1.0V (default) Manually set threshold = Peak voltage – The value set here
after the power is turned OFF For details, refer to Section 2.10.
then ON.
4.0V

3.9V

0.1V

0.0V

(10) THRESHOLD <TRANS.>

NOTE: When you perform a threshold setting for the Transmissive sensor and
found the threshold needs to be adjusted, set a fine adjustment value.
When “0.0 V” is se for this
This menu is accessible directly from the Threshold Setting Mode so that
parameter, it is automatically
the threshold can be manually set right away. .
corrected to 1.4V (default)
Manually set threshold = Peak voltage – The value set here
after the power is turned OFF
For details, refer to Section 2.10.
then ON.
4.0V

3.9V

0.1V

0.0V

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2.10 Threshold Setting

2.10 Threshold Setting To maintain a constant print position the printer uses the media sensor to
detect a print start position according to the difference of voltage between
a print area and a gap or black mark. When the media is pre-printed, the
darker (or more dense) inks can interfere with this process causing paper
jam errors.
To get around this problem, first, try an automatic threshold setting.
If the problem still occurs, then, the threshold voltage needs to be fine
adjusted.
Threshold is a voltage level by which the printer determines whether a
print area or a gap/a black mark is being detected by the media sensor.
The threshold is a boundary between a print area and a gap/black mark,
and should be a midpoint of their voltage levels.

Power ON
Power OFF ONLINE Mode

[PAUSE]

PAUSE state

Hold down [PAUSE]

Threshold Setting Mode • Reflective sensor

• Transmissive sensor

(1) Load the media to be used.

(2) Choose 1) or 2) depending on the sensor type to be used, then press
the [ENTER].

(3) Hold down the [PAUSE] until more than 1.5 labels (tags) have been
fed.
NOTES: The media will continue to be fed until the [PAUSE] is released. (An
1. Failure to feed more than 1.5 automatic threshold setting for the selected sensor is completed by
labels may result in an this operation.)
incorrect threshold setting.
2. A paper end or ribbon end
error cannot be detected
during paper feed.

(4) The result of the threshold setting is displayed.

Sensor type
Result (Text)
Result (Graph)
Key operation guide
(e.g.: Succeeded) (e.g: Failed)

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2.10 Threshold Setting

2.10 Threshold Setting

Display example Explanation
(Cont.) 1 Result: OK (Mid.)
Threshold is at the midpoint between the
peak and the baseline.
2 Result: OK (High)
Threshold is near the peak voltage.
Adjusting the threshold to the midpoint
between the peak and the baseline enables
more accurate detection.
3 Result: OK (Low)
Threshold is near the baseline voltage.
Adjusting the threshold to the midpoint
between the peak and the baseline enables
NOTE: more accurate detection.
To make a threshold value set 4 Failed (1)
in this section effective, select The media sensor cannot detect a gap/black
mark. Sensor adjustment is required.
the Transmissive Sensor (when
(⇒Section 2.11)
using pre-printed media) or
5 Failed (1)
Reflective Sensor (when using
The media sensor cannot detect a gap/black
manual threshold value) in
mark. (Threshold ≤ Baseline) Sensor
Issue Command or the printer
adjustment is required. (⇒Section 2.11)
driver.
6 Failed (2)
Detection by the media sensor is disabled.
Sensor adjustment is required. (⇒Section
2.11)

(5) Press the [RIGHT] to see the details.

Sensor type
Peak voltage
Threshold voltage
Baseline voltage
Key operation guide
(e.g: Succeeded) (e.g.: Failed)
NOTE:
(6) To return to the previous display, press the [LEFT].
The threshold can be manually To adjust the threshold, press the [RIGHT]. The threshold fine
set as follows: adjustment screen in ADJUST SET menu appears.
Manually set threshold = Set a value and press the [ENTER].
Peak voltage – Threshold fine
adjustment value
e.g.) When Peak=3.5V and
Fine adjustment value=1.0V,
the threshold will be set to
2.5V.
(7) The result after manually setting the threshold is displayed.

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2.11 Sensor Setting

2.11 Sensor Setting If a paper jam error still occurs even after a threshold setting has been
performed, register the voltage level of media to the media sensor.

Power OFF

Turn on the power while holding down

[FEED] & [PAUSE] or [MODE].

System Mode • Self diagnosis

• Parameter setting
• Fine adjustment
• Test print
• Sensor adjustment
• RAM clear
• Interface setting
• BASIC mode
• RFID setting
• Real Time Clock
• Z-MODE
• USB memory
• Reset

Contents of the Sensor Adjust Menu

SYSTEM MODE
<2>PARAMETER SET Menu Parameter
<3>ADJUST SET Sensor TEMPERATURE Displays the ambient temperature and
<4>TEST PRINT
Adjust print head temperature.
REFLECT Registers the voltage level of tag paper’s
<5>SENSOR ADJUST
print area to the reflective sensor.
TRANS. Registers the voltage level of label gap to
the transmissive sensor.
PE REFL./TRANS. Registers the voltage level of no paper to
the reflective/transmissive sensor.
RIBBON Registers the voltage level of ribbon to the
ribbon end sensor.

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2.11 Sensor Setting

2.11 Sensor Setting (1) REFLECT

1. Select “REFLECT” from the Sensor Adjust menu.
(Cont.) 2. Place the tag paper to be used on the reflective sensor so that the
sensor can detect a print area.
3. Hold down the [ENTER] for 3 seconds or more.
4. When registration of the “print area level” is completed, “Adjust
Complete” is displayed and an asterisk is shown on the right side
of the voltage.

(2) TRANS.
1. Select “TRANS.” from the Sensor Adjust menu.
2. Remove some labels and place the backing paper so that the
Transmissive sensor can detect it.
3. Hold down the [ENTER] for 3 seconds or more.
4. When registration of the “label gap level” is completed, “Adjust
Complete” is displayed and an asterisk is shown on the right side
of the voltage.

(3) PE REFL./TRANS.
1. Select “PE REFL./TRANS.” from the Sensor Adjust menu.
2. Remove any media from the media sensor.
3. Hold down the [ENTER] for 3 seconds or more.
4. When registration of the “no media level” is completed, “Adjust
Complete” is displayed and an asterisk is shown on the right side
of the voltage.

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3.1 Key Functions

3. ON LINE MODE
This chapter describes usage of the keys on the Operation Panel in On
Line mode.
When the printer is in On Line mode and connected to a host computer,
the normal operation of printing images on labels or tags can be
accomplished.

3.1 Key Functions „ Key functions in the online mode

Key Function
[FEED] (1) Feeds one piece of paper.
(2) Prints the data in the image buffer on one label
according to the system mode setting.
PAUSE (3) Closes the help message.
FEED
[RESTART] (1) Resumes printing after a temporary stop of label
RESTART
MODE printing or after an error.
UP
(2) Places the printer in the usual initial state which
LEFT RIGHT
is obtained when the power is turned on.
CANCEL ENTER (3) Places the printer in the user system mode.
DOWN
(4) Closes the help message.
[PAUSE] (1) Stops label printing temporarily.
(2) Programs the threshold values.
(3) Closes the help message.
[MODE] (1) Places the printer in the user system mode.
(2) Closes the help message.
[CANCEL] (1) Clears the job.
(2) Displays previous help message page.
[ENTER] (1) Displays next help message page.
(2) Closes the help message.
[UP] (1) Scrolls up
[DOWN] (1) Scrolls down
[LEFT] (1) Displays previous help message page.
[RIGHT] (1) Displays next help message page.

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3.2 LCD

3.2 LCD Online state

(1)

(2)

(3)
(4)

(5) (6) (7) (8) (9)

Error state
(10)

(11)

(12)

No. Description
(1) Model name and firmware version
(2) Message
(3) The number of labels printed
(4) IP address (only when LAN/WLAN is enabled.)
(5) Radio intensity (only when WLAN is enabled.)
Indicates the radio intensity in 4 levels.
(6) WLAN connection (only when WLAN is enabled.)
▪ Lights up when connecting to an access point.
▪ Flashes while roaming.
▪ Goes off when disconnected.
(7) Data transmission
Appears while receiving data from the host.
(8) RFID (only when RFID module is installed.)
▪ Appears when a communication between the printer and the
RFID module is enabled.
▪ Flashes while communicating with the RFID module.
(9) Ribbon near end
Flashes when a ribbon near end state is detected.
(10) The number of remaining labels to print
(11) Error description and solution
(12) Help guide
Appears when a help guide message is provided. Press the
[RIGHT] key to see the help guide message.

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3.3 Operation Example

3.3 Operation Example

„ Online Mode

Idling or normal issuing

When [RESTART] key is pressed,
When [PAUSE] key is the printer resumes printing if there
pressed while printing: is remaining data.

Printing is stopped.

If the print head is

opened during idling: Close the print head.

Help guide is displayed.

Press [RIGHT] key

Help guide message for head open

Load media.
When [RESTART] key is pressed, the
If an error occurs printer resumes printing if there is
while printing: remaining data.

Printing is stopped and

Help guide is displayed.

Press [RIGHT] key

Help guide message for no paper

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3. ON LINE MODE ENGLISH VERSION EO1-33089

3.3 Operation Example

3.3 Operation Example (Cont.)

„ Help Guide Message

Idling or normal issuing

Load media.
When [RESTART] key is pressed, the
If an error occurs printer resumes printing if there is
while printing: remaining data.
Printing is stopped and
Help guide is displayed.

[RIGHT] or [ENTER]

Cause of the error

[LEFT] or [RIGHT] or
[CANCEL] [ENTER]

Troubleshooting
[LEFT] or [RIGHT] or
[CANCEL] [ENTER]

[RIGHT] or
How to restore to online
[ENTER]

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3. ON LINE MODE ENGLISH VERSION EO1-33089

3.3 Operation Example

3.3 Operation Example (Cont.)

„ Cancellation of Print Job

While [CANCEL] is held down, the received data is discarded.

(Quick reset)

Idling or normal issuing

When [PAUSE] key is
pressed while printing: Hold down [CANCEL] for 3 sec. or more.

If an error occurs while

printing: Hold down [CANCEL] for 3 sec. or more.

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4. MAINTENANCE ENGLISH VERSION EO1-33089

4.1 Cleaning

4. MAINTENANCE
WARNING! This chapter describes how to perform routine maintenance.
1. Be sure to disconnect the To ensure the continuous high quality operation of the printer, you should
power cord before perform a regular maintenance routine. For high throughput it should be
performing maintenance. done on a daily basis. For low throughput it should be done on a weekly
Failure to do this may basis.
cause an electric shock.
2. To avoid injury, be careful
not to pinch your fingers
while opening or closing
the cover and print head
block.
3. The print head becomes
hot immediately after
printing. Allow it to cool
before performing any
maintenance.
4. Do not pour water directly
onto the printer.

4.1 Cleaning To maintain the printer performance and print quality, please clean the
printer regularly, or whenever the media or ribbon is replaced.

4.1.1 Print Head/Platen/ 1. Turn off the power and unplug the printer.
Sensors 2. Open the Top Cover.
3. Turn the Head Lever to Free position, then release the Ribbon Shaft
CAUTION! Holder Plate.
1. Do not use any volatile 4. Open the Print Head Block.
solvent including thinner 5. Remove the ribbon and media.
and benzene, as this may
cause discoloration to the CAUTION!
cover, print failure, or When cleaning the print head, be careful not to damage the print head
breakdown of the printer. with a hard object like a watch or a ring.
2. Do not touch the Print
Head Element with bare
hands, as static may
damage the Print Head.

Care must be taken not to allow Care must be taken not to allow a
the metal or glass part of a watch metal object like a ring to touch
to touch the print head edge. the print head edge.
Since the print head element can be easily damaged by shock, please
treat it carefully by not hitting a hard object against it.

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4. MAINTENANCE ENGLISH VERSION EO1-33089

4.1 Cleaning

4.1.1 Print Head/Platen/ 6. Clean the Print Head Element with a Print Head Cleaner or a cotton
Sensors (Cont.) swab or soft cloth slightly moistened with alcohol.

NOTE:
Please purchase the Print Head
Cleaner from your authorised
Print Head
TOSHIBA TEC service
representative. Pinch Roller
Print Head
Element Feed Roller

Platen

Black Mark Sensor/

Feed Gap Sensor

7. Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth
slightly moistened with alcohol. Remove dust or foreign substances
from the internal part of the printer.
8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft
cloth.

4.1.2 Covers and Panels Wipe the covers and panels with a dry soft cloth or a cloth slightly
moistened with mild detergent solution.
CAUTION!
1. DO NOT POUR WATER
directly onto the printer.
2. DO NOT APPLY cleaner
or detergent directly onto
any cover or panel.
3. NEVER USE THINNER
OR OTHER VOLATILE
SOLVENT on the plastic
covers.
4. DO NOT clean the panel,
covers, or the supply
window with alcohol as it
may cause them to
discolour, loose their
shape or develop
structural weakness.

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4. MAINTENANCE ENGLISH VERSION EO1-33089

4.1 Cleaning

4.1.3 Optional Cutter Module The disc cutter and rotary cutter are available as an option. They are both
cleaned in the same way. When removing the Cutter Cover of the rotary
WARNING! cutter unit, remove the screws from the bottom of the cover.
1. Be sure to turn the power
1. Loosen the two Plastic Head Screws to remove the Cutter Cover.
off before cleaning the
2. Remove the jammed paper.
Cutter Module.
3. Clean the Cutter with a soft cloth slightly moistened with alcohol.
2. As the cutter blade is
4. Attach the Cutter Cover.
sharp, care should be
taken not to injure yourself
Plastic Head Screw
while cleaning.

Cutter Unit

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5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.1 Error Messages

5. TROUBLESHOOTING
This chapter lists the error messages, possible problems, and their solutions.

WARNING!
If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the
printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative
for assistance.

5.1 Error Messages

NOTES:
• If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.
• After the printer is turned off, all print data in the printer is cleared.
• “****” indicates the number of unprinted media. Up to 9999 (in pieces).

Error Messages Problems/Causes Solutions

HEAD OPEN The Print Head Block is opened in Close the Print Head Block.
Online mode.
HEAD OPEN **** Feeding or printing has been attempted Close the Print Head Block. Then press
with the Print Head Block open. the [RESTART] key.
COMMS ERROR A communication error has occurred. Make sure the interface cable is correctly
connected to the printer and the host, and
the host is turned on.
PAPER JAM **** 1. The media is jammed in the media 1. Remove the jammed media, and clean
path. The media is not fed smoothly. the Platen. Then reload the media
correctly. Finally press the
[RESTART] key.
⇒ Section 5.3.
2. The media is not loaded properly. 2. Reload the media correctly. Then
press the [RESTART] key.
⇒ Section 2.3.
3. Wrong Media Sensor is selected for 3. Turn the printer off and then on. Then
the media being used. select the Media Sensor for the media
being used. Finally resend the print
job.
4. The Black Mark Sensor is not 4. Adjust the sensor position. Then press
correctly aligned with the Black the [RESTART] key.
Mark on the media. ⇒ Section 2.3.1.
5. Size of the loaded media is different 5. Replace the loaded media with one
from the programmed size. that matches the programmed size
then press the [RESTART] key, or
turn the printer off and then on, select
a programmed size that matches the
loaded media. Finally resend the print
job.
6. Media sensor has not been properly 6. Refer to Section 2.10 to set the
calibrated for the media being used. threshold. If this does not solve the
problem, turn off the printer, and call a
TOSHIBA TEC authorised service
representative.

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5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.1 Error Messages

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions
CUTTER ERROR **** 1. The media is jammed in the cutter. 1. Remove the jammed media. Then
(Only when the cutter press the [RESTART] key. If this
module is installed on does not solve the problem, turn off
the printer.) the printer, and call a TOSHIBA TEC
authorised service representative.
⇒ Section 4.1.3.
2. The Cutter Cover is not attached 2. Attach the Cutter Cover properly.
properly.
NO PAPER **** 1. The media has run out. 1. Load new media. Then press the
[RESTART] key.
⇒ Section 2.3.1.
2. The media is not loaded properly. 2. Reload the media correctly. Then
press the [RESTART] key.
⇒ Section 2.3.1.
3. The media sensor position has not 3. Adjust the sensor position. Then press
been adjusted properly. the [RESTART] key.
⇒ Section 2.3.1.
4. Media sensor has not been properly 4. Refer to Section 2.10 to set the
calibrated for the media being used. threshold. If this does not solve the
problem, turn off the printer, and call a
TOSHIBA TEC authorised service
representative.
5. The media is slack. 5. Take up any slack in the media.
RIBBON ERROR **** 1. The ribbon is not fed properly. 1. Remove the ribbon, and check the
status of the ribbon. Replace the
ribbon, if necessary. If the problem is
not solved, turn off the printer, and
call a TOSHIBA TEC authorised
service representative.
2. The ribbon is not loaded. 2. Load a ribbon.
⇒ Section 2.3.2
3. The ribbon sensor has a problem. 3. Turn off the printer and call a
TOSHIBA TEC authorised service
representative.
NO RIBBON **** The ribbon has run out. Load a new ribbon. Then press the
[RESTART] key.
⇒ Section 2.3.2.
REWIND FULL **** The Built-in Rewinder Unit is full. Remove the backing paper from the Built-
In Rewinder Unit. Then press the
[RESTART] key.
EXCESS HEAD TEMP The Print Head has overheated. Turn off the printer, and allow it to cool
down (about 3 minutes). If this does not
solve the problem, call a TOSHIBA TEC
authorised service representative.
HEAD ERROR There is a problem with the Print Head. Replace the Print Head.
POWER FAILURE A momentary power failure has Check the power source which supplies
occurred. power to the printer. If the rating is not
correct, or if the printer shares the same
power outlet with other electrical
appliances that consume large amounts of
power, change the outlet.

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5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.1 Error Messages

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions
SYSTEM ERROR 1. The printer is used in a location 1. Keep the printer and the interface
where it is subject to noise. Or, there cables away from the source of noise
are power cords of other electrical
appliances near the printer or
interface cable.
2. The Power Cord of the printer is not 2. Ground the Power Cord.
grounded.
3. The printer shares the same power 3. Provide an exclusive power source for
source with any other electrical the printer.
appliances.
4. An application software used on 4. Confirm the host computer operates
your host computer has an error or properly.
malfunction.
MEMORY WRITE ERR. An error has occurred in writing to the Turn the printer off, and then on again.
flash ROM/USB memory.
FORMAT ERROR An error has occurred in formatting the Turn the printer off, and then on again.
flash ROM/USB memory.
MEMORY FULL Saving failed because of an insufficient Turn the printer off, and then on again.
capacity of the flash ROM/USB
memory.
EEPROM ERROR Data cannot be read from/written to a Turn the printer off, and then on again.
backup EEPROM properly.
RFID WRITE ERROR The printer did not succeed in writing Press the [RESTART] key.
data onto an RFID tag after having
retried for a specified times.
RFID ERROR The printer cannot communicate with Turn the printer off, and then on again.
the RFID module.
LOW BATTERY The voltage of the Real Time Clock If you would like to keep using the same
Battery is low level. battery even after “LOW BATTERY”
error occurs, turn off the printer and start
it in the system mode. Set the date and
time for the RTC again. Reset the printer,
then place it in online. As long as the
power is on, this date and time will be
effective.
Call a TOSHIBA TEC authorised service
representative for replacement of the
battery.
SYNTAX ERROR While the printer is in the Download Turn the printer off, and then on again.
mode for upgrading the firmware, it
receives an improper command, for
example, a Issue Command.
PASSWORD INVALID A wrong password was entered Please inquire of the system administrator.
Please Power OFF consecutively for three times.
Other error messages A hardware or software problem may Turn the printer off and then on. If this
have occurred. does not solve the problem, turn off the
printer again, and call a TOSHIBA TEC
authorised service representative.

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5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.2 Possible Problems

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems Causes Solutions

The printer will not 1. The Power Cord is disconnected. 1. Plug in the Power Cord.
turn on. 2. The AC outlet is not functioning 2. Test with a power cord from another
correctly. electric appliance.
3. The fuse has blown, or the circuit 3. Check the fuse or breaker.
breaker has tripped.
The media is not fed. 1. The media is not loaded properly. 1. Load the media properly.
⇒ Section 2.3.1.
2. The printer is in an error condition. 2. Solve the error in the message display.
(See Section 5.1 for more detail.)
Pressing the [FEED] A feed or an issue was attempted not on Change the print condition by using the
key in the initial state the following default conditions. printer driver or a print command so that
results in an error. Sensor type: Feed gap sensor it corresponds to your printing conditions.
Printing method: Thermal transfer Then, clear the error state by pressing the
Media pitch: 76.2 mm [RESTART] key.
Nothing is printed on 1. The media is not loaded properly. 1. Load the media properly.
the media. ⇒ Section 2.3.1.
2. The ribbon is not loaded properly. 2. Load the ribbon properly.
⇒ Section 2.3.2.
3. The print head is not installed 3. Install the print head properly. Close
properly. the Print Head Block.
4. The combination of the ribbon and 4. Select an appropriate ribbon for the
media is not proper. media type being used.
The printed image is 1. The combination of the ribbon and 1. Select an appropriate ribbon for the
blurred. media is not proper. media type being used.
2. The Print Head is not clean. 2. Clean the print head using the Print
Head Cleaner or a cotton swab slightly
moistened with ethyl alcohol.
The cutter does not 1. The Cutter Cover is not attached 1. Attach the Cutter Cover properly.
cut. properly.
2. The media is jammed in the Cutter. 2. Remove the jammed paper.
⇒ Section 4.1.3.
3. The cutter blade is dirty. 3. Clean the cutter blade.
⇒ Section 4.1.3.
The Strip Module does Label stock is too thin or the glue is too 1. Refer to Section 7.1 Media and
not remove labels from sticky. change the label.
the backing paper. 2. Set the Pre-strip function to ON.
⇒Section 2.6.2.

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5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.3 Removing Jammed Media

5.3 Removing Jammed This section describes in detail how to remove jammed media from the
printer.
Media

CAUTION! 1. Turn off and unplug the printer.

Do not use any tool that may 2. Open the Top Cover.
damage the Print Head. 3. Turn the Head Lever to Free position, then open the Ribbon Shaft
Holder Plate.
4. Open the Print Head Block.
5. Remove the ribbon and media.

Print Head Block

Ribbon Shaft Holder Plate

6. Remove the jammed media from the printer. DO NOT USE any sharp
implements or tools as these could damage the printer.
7. Clean the Print Head and Platen, then remove any further dust or
foreign substances.
8. Paper jams in the Cutter Unit can be caused by wear or residual glue
NOTE: from label stock on the cutter. Do not use non-specified media in the
If you get frequent jams in the cutter.
cutter, contact a TOSHIBA TEC
authorised service
representative. CAUTION!
When removing the jammed media, be careful not to damage the
print head with a hard object like a watch or a ring.

Care must be taken not to allow Care must be taken not to allow a
the metal or glass part of a watch metal object like a ring to touch
to touch the print head edge. the print head edge.
Since the print head element can be easily damaged by shock, please
treat it carefully by not hitting a hard object against it.

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6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33089

6. PRINTER SPECIFICATIONS

6. PRINTER SPECIFICATIONS
This section describes the printer specifications.

Model
B-EX4T-GS12-QM-R/CN-R B-EX4T-TS12-QM-R/CN-R
Item
Dimension (W x D x H) 278 mm x 460 mm x 310 mm (10.9” x 18.1” x 12.2”)
Weight (kg) 17 kg
Operating temperature range 5 degC to 40 degC (40 degF to 104 degF)
Relative humidity 25% to 85% RH (no condensation)
Power supply Universal switching power source AC 100 V to 240 V, 50/50 Hz +/- 10%
Input voltage AC100 V to 240 V, 50/60 Hz +/- 10%
Power During a print job* 116W 0.59A
Consumption During stand-by 15W or less
During sleep mode 5.7W 0.09A
Resolution 8 dots/mm (203 dpi) 12 dots/mm (305 dpi)
Printing method Thermal transfer or Thermal direct
Printing speed 76.2 mm/sec. (3 inches/sec.) 76.2 mm/sec. (3 inches/sec.)
152.4 mm/sec. (6 inches/sec.) 127.0 mm/sec. (5 inches/sec.)
254.0 mm/sec. (10 inches/sec.) 203.8 mm/sec. (8 inches/sec.)
304.8 mm/sec. (12 inches/sec.) 254.0 mm/sec. (10 inches/sec.)
355.6 mm/sec. (14 inches/sec.) 304.8 mm/sec. (12 inches/sec.)
355.6 mm/sec. (14 inches/sec.)
Available media width (including 25.0 mm to 120 mm (0.98 inches to 4.72 inches)
backing paper)
Effective print width (max.) 104.0 mm (4.1 inches)
Issue mode Batch
Strip (Strip mode is enabled only when the optional Strip Module is
installed.)
Cut (Cut mode is enabled only when the optional Cutter Module is
installed.)
LCD Message display Graphic type 128 x 64 dots
*: While 20% slant lines are printed in the specified format.

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6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33089

6. PRINTER SPECIFICATIONS

Model
B-EX4T-GS12-QM-R/CN-R B-EX4T-TS12-QM-R/CN-R
Item
Bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2
digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A,
UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93,
CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX
CODE, RM4SCC (ROYAL MAIL 4 STATE CUSTOMER CODE), GS1
DataBar
Two-dimensional code Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code
Font Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter
Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types),
Gothic (1 size), Outline font (4 types), Price font (3 types)
24 x 24 Simp-Chinese font (only CN model)
Rotations 0, 90, 180, 270 deg
Standard interface USB interface
LAN interface
Optional interface Serial interface (B-EX700-RS-QM-R)
Parallel interface (B-EX700-CEN-QM-R)
Expansion I/O interface (B-EX700-IO-QM-R)
RTC & USB Host interface (B-EX700-RTC-QM-R)
Wireless LAN interface (B-EX700-WLAN-QM-R)

NOTES:
• Data MatrixTM is a trademark of International Data Matrix Inc., U.S.
• PDF417TM is a trademark of Symbol Technologies Inc., US.
• QR Code is a trademark of DENSO CORPORATION.
• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.1 Media

7. SUPPLY SPECIFICATIONS
7.1 Media
Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a
problem is caused by using media that is not approved by TOSHIBA TEC.
For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service
representative.

7.1.1 Media Type

Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table
below shows size and shape of the media available for this printer.
Black Mark Black Mark
(on reverse side) (on reverse side)
Label Tag paper
Stop
position k Stop
position
k
Cut position
hg h
Cut position
c
c
j d

i
i
f
Feed Direction e
e
B-EX4T-GS12-QM-R [Unit: mm]
Cut mode
Label dispensing mode
Batch mode Strip mode Rotary cutter
Item Disc cutter
Head-up disabled Head-up enabled
3”/s.: 87.0 - 1500.0
Label 10.0 – 1500.0 25.4 – 256.0 38.0 – 1500.0 25.4 – 1500.0
c Media pitch 6”/s.: 99.0 – 1500.0
Tag 10.0 – 1500.0 ---- 30.0 – 1500.0 25.4 – 1500.0
3”/s.: 81.0 – 1494.0
d Label length 8.0 – 1498.0 23.4 – 1498.0 25.0 – 1494.0 23.4 – 1494.0
6”/s.: 93.0 – 1494.0
e Tag/Backing paper width 30.0 – 120.0 50.0 – 120.0 30.0 – 120.0
f Label width 27.0 – 117.0
g Gap length 2.0 – 20.0 6.0 – 20.0
h Black mark length (Tag paper) 2.0 – 10.0
i Max. effective print width 104.0 ±0.2
3”/s.:79.0 - 1492.0
Label 6.0 – 1496.0 21.4 – 252.0 23.0 – 1492.0 21.4 – 1492.0
j Effective print length 6”/s.: 91.0 – 1492.0
Tag 8.0 – 1498.0 ---- 28.0 – 1498.0 21.40 – 1498.0
k Print speed up/slow down area 1.0 (Slow down shall be 1.5 when the print speed is 14 ips.)
Label 0.08 – 0.17
Thickness
Tag 0.08 – 0.263 (30 to 50 mm width)
Maximum effective length for on the fly issue 749.0
Maximum outer roll diameter Ø200 (Ø180 when using the built-in Rewinder)
Roll direction Inside (standard)
Inner core diameter Ø76.2±0.3

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.1 Media

B-EX4T-TS12-QM-R [Unit: mm]

Cut mode
Label dispensing mode
Batch mode Strip mode Rotary cutter
Item Disc cutter
Head-up disabled Head-up enabled
3”/s.: 94.0 - 1500.0
Label 10.0 – 1500.0 25.4 – 256.0 5”/s.: 102.0 – 1500.0 38.0 – 1500.0 25.4 – 1500.0
c Media pitch 8”/s.: 113.0 – 1500.0
3”/s., 5”/s.: 30.0 – 1500.0
Tag 10.0 – 1500.0 ---- 8”/s.: 38.0 – 1494.0 25.4 – 1500.0
3”/s.: 81.0 – 1494.0
d Label length 6.0 – 1498.0 23.4 – 1498.0 5”/s.: 89.0 – 1494.0 25.0 – 1494.0 23.4 – 1494.0
8”/s.: 100.0 – 1494.0
e Tag/Backing paper width 30.0 – 120.0 50.0 – 120.0 30.0 – 120.0
f Label width 27.0 – 117.0
g Gap length 2.0 – 20.0 6.0 – 20.0
h Black mark length (Tag paper) 2.0 – 10.0
i Max. effective print width 104.0 ±0.2
3”/s.:79.0 - 1492.0
Label 6.0 – 1496.0 21.4 – 252.0 5”/s.: 87.0 – 1492.0 23.0 – 1492.0 21.4 – 1492.0
j Effective print length 8”/s.: 98.0 – 1492.0
3”/s., 5”/s.: 28.0 – 1498.0
Tag 8.0 – 1498.0 ---- 8”/s.: 36.0 – 1498.0 21.40 – 1498.0
k Print speed up/slow down area 1.0 (Slow down shall be 1.5 when the print speed is 14 ips.)
Label 0.08 – 0.17
Thickness
Tag 0.08 – 0.263 (30 to 50 mm width)
Maximum effective length for on the fly issue 749.0
Maximum outer roll diameter Ø200 (Ø180 when using the built-in Rewinder)
Roll direction Inside (standard)
Inner core diameter Ø76.2±0.3

NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.
2. When the Rotary Cutter is used, the minimum label length differs depending on the print speed.
* When issuing a label at 3”/sec., label length shall be 91.0 mm – (Gap length/2) or longer.
* When issuing a label at 5”/sec., label length shall be 99.0 mm – (Gap length/2) or longer.
* When issuing a label at 6”/sec., label length shall be 103.0 mm – (Gap length/2) or longer.
* When issuing a label at 8”/sec., label length shall be 110.0 mm – (Gap length/2) or longer.
3. When the Disc cutter is used, the minimum label length shall be 18.0 mm – (Gap length/2) or longer.
4: When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-EX904-R-QM-R) to perform head-
up and cut. Failure to do this may cause a paper jam or ribbon error.
5: The Rotary Cutter and the Strip Module do not support the print speed of 10”/sec. or faster.
6. When you use tag paper which is narrower than 50 mm, turn the Head Lever to LABEL position.
7. The ratio of a label length to a gap length must be a minimum of 3 to 1 (3:1).
8. When using a label stock in cut mode, be sure to cut the gaps. Cutting labels will cause the glue to stick to the
cutter, which may affect the cutter performance and shorten the cutter life.

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.1 Media

7.1.2 Detection Area of the Transmissive Sensor

The Transmissive Sensor is movable from the centre to the left edge of media.
The Transmissive Sensor detects a gap between labels, as illustrated below.

<Label>
Sensor position Area to be detected. Centre of media

Print side
Min. 2.0 mm Label
(Min. 6.0 mm when using Gap
the cutter module.) Label

Min. 12 mm
Media feed direction

Sensor is movable
within this range.

<Tag paper with square holes>

Centre of media

Sensor position Print side

Square holes
Min. 2.0 mm (Round holes are not acceptable.)

Min. 12 mm
Media feed direction

Sensor is movable
within this range.

NOTE:
Round holes are not acceptable.

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.1 Media

7.1.3 Detection Area of the Reflective Sensor

The Reflective Sensor is movable from the centre to the left edge of media.
The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.
The Reflective Sensor should be aligned with the centre of the Black Mark.
Rectangular holes can substitute the black marks, on the condition that nothing is printed on the back side.

Sensor should be positioned at Centre of media

the centre of the black mark.

Detecting the black

Min. 2.0 mm marks on the back.

Min. 12 mm
Media feed direction

Sensor is movable
within this range.

7.1.4 Effective Print Area

The figure below illustrates the relation between the head effective print width and media width.
Out of print range Out of print range

104 mm±0.2
4 mm (Head Effective Print Range) 4 mm

120 mm (Max. media width)

The figure below shows the effective print area on the media.
Area to be detected.

1mm
Start line
Media height
10 – 1500 mm

1.5 mm from the

left edge of media Guaranteed print area 1.5 mm from the
right edge of media

Media feed direction

1mm

Area to be detected.

Media width
(backing paper width is not included.)

NOTES:
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).
Printing on this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print
area.
2. The centre of media is positioned at the centre of the Print Head.
3. Print quality in the 3-mm area from the print head stop position (including 1.5-mm non-printable area for
print speed slow down) is not guaranteed.

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.1 Media

7.1.5 RFID Tags

Available RFID tag types are different depending on the RFID modules, as follows:

„ B-EX700-RFID-U2-US-R and B-EX700-RFID-U2-EU-R

• EPC UHF Gen2
• ISO-18000-6C

„ B-EX700-RFID-H1-QM-R
• TAGSYS C210
• TAGSYS C220
• TAGSYS C240
• TAGSYS C320 (Only when the TAGSYS S003 module is used.)
• I-Code
• Tag-it
• ISO15693

Cautions for using RFID Tags

(1) Lift-up of Print Head
An RFID tag chip or the print head may be damaged when the print head passes over the chip.
This can be prevented by using the ribbon saving module (optional for the B-EX4T). The print head is lifted by
the ribbon saving module when it passes over the chip to prevent it from touching the chip.
The print head is lifted by approximately 1 mm from the platen.

(2) Storage of RFID Supplies

Do not store RFID tags close to printers, or their communication performance may not be as specified when they
are used.

(3) Roll-type RFID Supplies

When RFID supplies are to be rolled, roll hardness must be concerned.
Although it depends on the type of glue, tag, and backing paper, RFID-tag embedded labels tend to stay rolled.
Especially, when they are wound outside, a paper jam error may occur. Unless otherwise specified, it is
recommended that the RFID-tag embedded labels be wound inside.

(4) Sensor
When the transmissive sensor or reflective sensor is enabled, transmittance or reflectivity of a label or tag may
vary at an RFID-tag embedded area depending on the pattern of an antenna or other factors. In such cases, a
manual threshold setting is required. For details, refer to Section 2.10 Threshold Setting.

(5) Cutter
When an RFID label or tag is used in cut issue mode, care must be taken not to cut an antenna of the RFID tag or
an IC chip in order not to damage the cutter.

(6) Static Electricity

When printing is performed in a place where humidity is low or under some specific conditions, writing data on
an RFID tag may fail due to static electricity generated by a label or a ribbon.

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.1 Media

(7) Printing on Bump (Chip/Antenna) Area

Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing.
Uneven printing or incomplete printing can occur easily, especially within 5 mm back and forth, and right and
left sides of the RFID-tag embedded area, as shown in the figure below.

NOTE: The degree of poor printing quality differs depending on height of a chip/antenna used.

5 mm
RFID-tag
Embedded Poor printing may occur in
area this area due to a bump.
Media feed
direction 5 mm

Poor printing may occur in

this area due to a bump.
(8) Ambient Temperature
As low temperature deteriorates wireless performance, writing data on an RFID tag may fail under such
conditions.

(9) Head-up Reverse Feed

When an RFID label is used, a reverse feed may be required before an issue depending on the location of an
RFID tag in the label.
A printer without the ribbon saving module may not be able to perform a reverse feed properly because the print
head may be caught by an edge of the label. For this reason, the ribbon saving module must be installed in the
printer when media, which requires a reverse feed before an issue, is used.

(10) Strip Issue

Stripping performance in strip issue mode depends on the type of glue, tag, and backing paper. For some RFID
supplies used, a strip issue may not be performed properly.

(11) Caution for Minimum Label Pitch Length

When media, of which label pitch length is short, is used, data may be written on an RFID tag next to the target
RFID tag.
As the location, where data is to be written, differs among RFID tag types, a check must be performed to make
sure that the data is written on the target RFID tags. The B-EX RFID Analyze Tool can be used for this purpose.
For details, please contact the nearest TOSHIBA TEC support representative.

(12) Defective RFID Supply

RFID supplies may include defective RFID tags at the time of shipment from the maker. The defect rate differs
depending on tag types, method of converting to supplies, etc.
The RFID supply manufacturer should provide a way to identify defective tags by printing a mark on them or any
other methods.
Or, defective tags should be rejected in the production process.
The end users must be notified on how to identify a defective tag from a good one.

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.2 Ribbon

7.2 Ribbon
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any
problem caused by using non-approved ribbons.
For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service
representative.
Type Spool type
Width 41 – 112 mm
Recommended width is 41, 50, 68, 84, and 112 mm.
Length 600 m
Outside Diameter φ90 mm (max.)

The table below shows the correlation between ribbon width and media width (backing paper is not included.)
Ribbon width Media width Ribbon width Media width
41 mm 30 – 36 mm 84 mm 63 – 79 mm
50 mm 36 – 45 mm 112 mm 79 – 120 mm
68 mm 45 – 63 mm

NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.
2. To avoid ribbon wrinkles use a ribbon that is wider than the media by 5 mm or more. However, too much
difference in width between the two may cause wrinkles.
3. When using a 120 mm wide media, be sure to use a 112 mm wide ribbon. Use of other ribbons may cause
ribbon wrinkles.

7.3 Recommended Media and Ribbon Types

Media type Description
Vellum paper and labels General use for low cost applications.
Coated paper Matt coated paper
General use including applications that require small letters and/or symbols.
Glossy coated paper
Used where a high-grade finish is required
Plastic films Synthetic film (Polypropylene, etc.)
This water-proof and solvent-resistant material has high physical strength
and low-temperature resistance, but poor heat resistance (dependant upon
material). This material can be used for labels stuck to recyclable
containers, so it can be recycled in the same process.
PET film
This water-proof and solvent-resistant material has high physical strength,
and low-temperature resistance as well as heat resistance. This material is
used for many applications, especially where high durability is required.
Mode/serial plate labels, caution labels, etc.
Polyimide
This material gives the best performance on heat resistance (greater than
PET film). It is often used for PCB labels as it can withstand passage
through a solder bath.

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7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.4 Care/Handling of Media and Ribbon

7.3 Recommended Media and Ribbon Types (Cont.)

Ribbon type Description
Smear-less ribbon (Wax resin ribbon) Good match for coated paper. The printed image will resist water and
light rubbing.
Scratch and solvent resistance ribbon Very good match for plastic films (synthetic paper, PET, polyimide,
etc.)
Scratch and solvent resistance
Heat resistance with PET and polyimide.

Combination of Media and Ribbon

Media type
Vellum paper and label Coated paper Plastic films
Ribbon type
Smear-less ribbon (wax-
{
resin ribbon)
Scratch/solvent
{
resistance ribbon
{: Good match

7.4 Care/Handling of Media and Ribbon

CAUTION!
Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet
specified requirements. Use of non-specified media and ribbons may shorten the head life and result
in problems with bar code readability or print quality. All media and ribbons should be handled with
care to avoid any damage to the media, ribbons or printer. Read the guidelines in this section
carefully.

• Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.
• Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side
causing erratic media advance and poor print quality.
• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the
extra abrasion from the dust and dirt particles will shorten the print head life.
• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight,
high temperature, high humidity, dust or gas.
• The thermal paper used for direct thermal printing must not have specifications which exceed Na+ 800 ppm,
K+ 250 ppm and Cl- 500 ppm.
• Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life. Do
not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO3) and
kaolin (Al2O3, 2SiO2, 2H2O).

For further information, please contact your local distributor or your media and ribbon manufacturers.

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APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33089

APPENDIX 1 MESSAGES AND LEDS

APPENDIX 1 MESSAGES AND LEDS

Appendix 1 describes the LCD messages displayed on the operation panel.
Symbols in the message
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.
2: ****: the number of unprinted media. Up to 9999 (in pieces)
3: %%,%%%,%%%: Remaining memory size of the external memory: 0 to 09,999,999 (in K bytes)
4: ####: Remaining memory size for PC commands storage area in the internal memory: 0 to 3072 (in K bytes)
5: &&&&: Remaining memory size for writable characters storage area: 0 to 3147 (in K bytes)

Restoration by Acceptance of
LED Indication Printer Status RESTART key Status Request/
No. LCD Message Reset Command
ONLINE ERROR Yes/No Yes/No
ON LINE  z In online mode ----- Yes
1 In online mode (The printer in ----- Yes
ON LINE ~ z
communication)
The print head block is opened in ----- Yes
2 HEAD OPEN z z
online mode.
3 PAUSE z z The printer is paused. Yes Yes
A parity, overrun, or framing error has Yes Yes
4 COMMS ERROR z  occurred during communication
through the RS-232C.
The media is jammed during paper Yes Yes
5 PAPER JAM z 
feed.
A problem has occurred with the cutter Yes Yes
6 CUTTER ERROR z 
module.
The media has run out, or the media is Yes Yes
7 NO PAPER z 
not loaded properly.
8 NO RIBBON z  The ribbon has run out. Yes Yes
Feed or printing was attempted with Yes Yes
9 HEAD OPEN z 
the print head block open.
10 HEAD ERROR z  There is a problem with the print head. Yes Yes
11 EXCESS HEAD TEMP z  The print head is overheated. No Yes
The ribbon has been torn. A problem Yes Yes
has occurred with the sensor that
12 RIBBON ERROR z 
determines the torque for the ribbon
motor.
An overflow error has occurred in the Yes Yes
13 REWIND FULL z 
rewinder unit.
SAVING####KB/&&&&KB Writable character or PC command ----- Yes
14 or  z save mode
SAVING%,%%%.%%%KB
FORMAT####KB/&&&&KB The storage area is being initialised. ----- Yes
15 or  z
FORMAT%,%%%.%%%KB
TrueType font or BASIC program is ----- Yes
16 NOW LOADING…  z
being downloaded.
An error has occurred while writing to No Yes
17 MEMORY WRITE ERR. z 
flash memory or USB memory.
An erase error has occurred while No Yes
18 FORMAT ERROR z  formatting the flash memory or USB
memory.
Data cannot be stored because the flash No Yes
19 MEMORY FULL z 
memory or USB memory is full.
Display of error message A command error has occurred while Yes Yes
20
(See Notes.)
z 
analyzing the command.
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APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33089

APPENDIX 1 MESSAGES AND LEDS

Restoration by Acceptance of
LED Indication Printer Status RESTART key Status Request/
No. LCD Message Reset Command
ONLINE ERROR Yes/No Yes/No
21 POWER FAILURE z  A power failure has occurred. No No
Data cannot be read from/written to a No No
22 EEPROM ERROR z 
backup EEPROM properly
When the following abnormal No No
operations are performed, a system
error occurs:
(a) Command fetch from an odd
address
(b) Access to word data at an odd
address
(c) Access to long-word data at an
odd address
23 SYSTEM ERROR z  (d) Access to the area of 80000000H
to FFFFFFFFH in the logic space
in user mode.
(e) An undefined instruction in an
area other than a delay slot was
decoded.
(f) An undefined instruction in a
delay slot was decoded.
(g) An instruction to rewrite a delay
slot was decoded.
DHCP CLIENT DHCP Client is being initialised. (Only ----- -----
24 z z
INITIALIZING… when the DHCP is enabled.)
The printer did not succeed in writing Yes Yes
25 RFID WRITE ERROR z  data onto an RFID tag after having
retried for a specified times.
The printer cannot communicate with Yes Yes
26 RFID ERROR z 
the RFID module
The voltage of the Real Time Clock No Yes
27 LOW BATTERY z 
Battery is low level.
The printer is waiting for a password to No No
28 INPUT PASSWORD z z
be entered.
PASSWORD INVALID A wrong password was entered No No
29
Please Power OFF
z z
consecutively for three times.

NOTE: When an error message listed above appears on the LCD message display, please refer to Section 5
TROUBLESHOOTING for solution.

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APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33089

APPENDIX 1 MESSAGES AND LEDS

NOTES:
• If a command error is found in the command received, up to 42 bytes of the erroneous command, starting from the
command code, will be displayed. (However, [LF] and [NUL] will not be displayed.)

Example 1
[ESC]PC001;0A00,0300,2,2,A,00,B[LF][NUL]
Command error
The following message appears.

SYNTAX ERROR
PC001;0A00,0300,2,2,A
,00,B

Example 2
[ESC]T20G30[LF] [NUL]
Command error
The following message appears.

SYNTAX ERROR
T20G30

Example 3
[ESC]PC002;0100,0300,15,15,A,00,00,J0101,+000000000A,Z10,P1[LF] [NUL]
Command error
The following message appears.

SYNTAX ERROR
PC002;0100,0300,15,15
,A,00,00,J0101,+00000

• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.
• The battery level is not checked when the printer is reset or real time clock is not installed.
• For details, please refer to the B-EX4T/EX6T Series External Equipment Interface Specification stored in the
CD-ROM.

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APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089

APPENDIX 2 INTERFACE

APPENDIX 2 INTERFACE
NOTE:
To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:
• In case of a parallel interface cable or serial interface cable, fully shielded and fitted with metal or metallised
connector housings.
• Keep as short as possible.
• Should not be bundled tightly with power cords.
• Should not be tied to power line conduits.
• A parallel interface cable to be used should conform to IEEE1284.

USB interface (Standard)

Physical Layer: Conforming to V2.0 Full speed
Transfer type: Control transfer, Bulk transfer
Transfer rate: Full speed (12M bps)
Class: Printer class
Number of ports: 1
Power source: Self power
Connector: Type B

Pin No. Signal

1 VCC
2 D-
3 D+
4 GND Series B Plug

LAN (Standard)
Physical Layer: IEEE802.3 10BASE-T/100BASE-TX
Number of ports: 1
Connector: RJ-45
LED status: Link LED, Activity LED LED LED Status LAN status
Link ON 10Mbps link or 100Mbps link is detected.
Link LED (Green) OFF No link is detected.
* Communication cannot be made while the
Link LED is off.
Activity LED (Orange) Activity ON Communicating
OFF Idle

LAN cable: 10BASE-T: UTP category 3 or category 5

100BASE-TX: UTP category 5
Cable length: Segment length Max. 100 m

NOTE:
When a generally-used twisted pair Ethernet (TPE) or UTP cable is used, a communication error may occur
depending on your operating environment. In such case, you may be requested to use a shielded twisted pair
cable.

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APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089

APPENDIX 2 INTERFACE

Serial interface (Option: B-EX700-RS-QM-R)

Type: RS-232C
Communication mode: Full duplex
Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps
Synchronization: Start-stop synchronization
Start bit: 1 bit
Stop bit 1 bit, 2 bit
Data length: 7 bit, 8 bit
Parity: None, EVEN, ODD
Error detection: Parity error, Framing error, Overrun error
Protocol: Unprocedure communication
Data input code: ASCII code, European character 8 bit code, graphic 8 bit code, JIS8 code, Shift JIS
Kanji code, JIS Kanji code
Receive buffer: 1M byte
Connector:
Pin No. Signal
1 N.C
2 TXD (Transmit Data)
3 RXD (Received Data) 5 1
4 DSR (Data Set Ready)
5 SG (Signal Ground)
6 DTR (Data Terminal Ready)
7 CTS (Clear to Send) 9 6
8 RTS (Request to Send)
9 N.C

Parallel interface (Centronics) (Option: B-EX700-CEN-QM-R)

Mode: Conforming to IEEE1284
Compatible mode (SPP mode), Nibble mode
Data input method: 8 bit parallel
Control signal:
SPP Mode Nibble Mode ECP Mode
nStrobe HostClk HostClk
nAck PtrClk PeriphClk
Busy PtrBusy PeriphAck
Perror AckDataReq NAckReverse
Select Xflag Xflag
nAutoFd HostBusy HostAck
nInit nInit nReverseRequest
nFault nDataAvail nPeriphRequest
nSelectIn IEEE1284Active IEEE1284Active

Data input code: ASCII code

European 8 bit code
Graphic 8 bit code
JIS8 code
Shift JIS Kanji code
JIS Kanji code
Receive buffer: 6M byte

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APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089

APPENDIX 2 INTERFACE

Connector:
PIN Signal
No. SPP Mode Nibble Mode ECP Mode
1 nStrobe HostClk HostClk
2 Data 1 Data 1 Data 1
3 Data 2 Data 2 Data 2
4 Data 3 Data 3 Data 3
5 Data 4 Data 4 Data 4
6 Data 5 Data 5 Data 5
7 Data 6 Data 6 Data 6
8 Data 7 Data 7 Data 7
9 Data 8 Data 8 Data 8
10 nAck PtrClk PeriphClk
11 Busy PtrBusy PeriphAck
12 PError AckDataReq nAckReverse
13 Select Xflag XFlag
14 nAutoFd HostBusy HstAck
15 NC NC NC
16 0V 0V 0V
17 CHASSIS GND CHASSIS GND CHASSIS GND
18 +5V (For detection) +5V (For detection) +5V (For detection)
19 TWISTED PAIR GND(PIN1) TWISTED PAIR GND(PIN1) TWISTED PAIR GND(PIN1)
20 TWISTED PAIR GND(PIN2) TWISTED PAIR GND(PIN2) TWISTED PAIR GND(PIN2)
21 TWISTED PAIR GND(PIN3) TWISTED PAIR GND(PIN3) TWISTED PAIR GND(PIN3)
22 TWISTED PAIR GND(PIN4) TWISTED PAIR GND(PIN4) TWISTED PAIR GND(PIN4)
23 TWISTED PAIR GND(PIN5) TWISTED PAIR GND(PIN5) TWISTED PAIR GND(PIN5)
24 TWISTED PAIR GND(PIN6) TWISTED PAIR GND(PIN6) TWISTED PAIR GND(PIN6)
25 TWISTED PAIR GND(PIN7) TWISTED PAIR GND(PIN7) TWISTED PAIR GND(PIN7)
26 TWISTED PAIR GND(PIN8) TWISTED PAIR GND(PIN8) TWISTED PAIR GND(PIN8)
27 TWISTED PAIR GND(PIN9) TWISTED PAIR GND(PIN9) TWISTED PAIR GND(PIN9)
28 TWISTED PAIR GND(PIN10) TWISTED PAIR GND(PIN10) TWISTED PAIR GND(PIN10)
29 TWISTED PAIR GND(PIN11) TWISTED PAIR GND(PIN11) TWISTED PAIR GND(PIN11)
30 TWISTED PAIR GND(PIN31) TWISTED PAIR GND(PIN31) TWISTED PAIR GND(PIN31)
31 nInit nInit nReverseRequest
32 nFault NDataAvail nPeriphRequest
33 0V 0V 0V
34 NC NC NC
35 NC NC NC
36 nSelectIn IEEE1284Active IEEE1284Active

IEEE1284-B Connector

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APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089

APPENDIX 2 INTERFACE

Wireless LAN (Option: B-EX700-WLAN-QM-R)

Standard: Conforming to IEEE802.11b, and IEEE802.11g
Client protocol: TCP/IP, Socket, LPD (LLPR), DHCP/WINS, HTTPD (SNMP)
Print protocol: Socket communication/LPR
Security protocol: WEP (64 bits/128 bits) or AES, TKIP (only when using WPA, WPA-PSK)
Shared key (for WEP), PSK, PEAP, TLS, TTLS, MD5, LEAP, EAP-FAST
Antenna: Built-in
Parameter setting: via USB, LAN, WLAN, RS-232C, Parallel
Default IP address: 192.168.10.21
Default subnet mask: 255.255.255.0
Certification: Wi-Fi, CCX V3, V4

NOTE:
MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an
access point. Please ask a service person of your nearest TOSHIBA TEC service representative.

USB Host interface (Option: B-EX700-RTC-QM-R)

Physical Layer: Conforming to V2.0 Full speed
Transfer type: Control transfer, Bulk transfer
Transfer rate: Full speed (12M bps)
Number of ports: 1
Power supply: 50mA output
Connector: Type A

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APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089

APPENDIX 2 INTERFACE

Expansion I/O Interface (Option: B-EX700-IO-QM-R)

Input Signal IN0 to IN5
Output Signal OUT0 to OUT6
Connector FCN-781P024-G/P or equivalent
(External Device Side)
Connector FCN-685J0024 or equivalent
(Printer Side) Pin Signal I/O Function Pin Signal I/O Function
1 IN0 Input FEED 13 OUT6 Output
2 IN1 Input PRINT 14 N.C. -----
3 IN2 Input PAUSE 15 COM1 Common (Power)
4 IN3 Input 16 N.C. -----
5 IN4 Input 17 N.C. -----
6 IN5 Input 18 N.C. -----
7 OUT0 Output FEED 19 N.C. -----
8 OUT1 Output PRINT 20 N.C. -----
9 OUT2 Output PAUSE 21 COM2 Common (Ground)
10 OUT3 Output ERROR 22 N.C. -----
11 OUT4 Output 23 N.C. -----
12 OUT5 Output POWER ON 24 N.C. -----

N.C.: No Connection

Input Circuit

Output Circuit

Operating environment Temperature: 0 to 40 °C

Humidity: 20 to 90% (No Condensation)

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APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33089

APPENDIX 2 INTERFACE

RFID (Option)
• B-EX700-RFID-U2-US-R
Module: TOSHIBATEC TEC TRW-USM-01
Frequency: US settings: 902.75-927.25MHz (UHF US)
AU settings: 918.25-925.75MHz (UHF Australia)
TW settings: 922.25-927.25MHz (UHF Taiwan)
KR settings: 910.4-913.6MHz (UHF Korea)
Output: 10 to 100 mW
Available RFID tag: EPC C1 Gen2, IOS-18000-6C

• B-EX700-RFID-U2-EU-R
Module: TOSHIBATEC TEC TRW-EUM-01
Frequency: 869.85 MHz (UHF Europe)
865.2-866.8MHz (UHF India)
Output: 10 to 100 mW
Available RFID tag: EPC C1 Gen2, ISO-18000-6C

• B-EX700-RFID-H1-QM-R
Module: TagSysm MEDIO S002 (Not included in this optional kit.)
Frequency: 13.56MHz
Output: 200 mW
Available RFID tag: TagSys C210, C220, C240, I-Code, Tag-it, ISO15693

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APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089

APPENDIX 3 PRINT SAMPLES

APPENDIX 3 PRINT SAMPLES

Font

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APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089

APPENDIX 3 PRINT SAMPLES

APPENDIX 3 PRINT SAMPLES (Cont.)

Bar codes
JAN8, EAN8 MSI

Interleaved 2 of 5 CODE39 (Standard)

NW7 JAN13, EAN13

UPC-E EAN13+2 digits

EAN13+5 digits CODE128

CODE39 (Full ASCII) CODE93

UPC-E+2 digits UPC-E+5 digits

EAN8+2 digits EAN8+5 digits

UPC-A UPC-A+2 digits

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APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089

APPENDIX 3 PRINT SAMPLES

UPC-A+5 digits UCC/EAN128

Industrial 2 of 5 POSTNET

Customer bar code Customer bar code of high priority

KIX Code RM4SCC

Data Matrix MicroQR

QR code Micro PDF417

MaxiCode CP Code

PDF417

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APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089

APPENDIX 3 PRINT SAMPLES

● GS1 DataBar family (with no compound composite printed)

GS1 DataBar (Truncated) GS1 DataBar Stacked

GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited

GS1 DataBar Expanded

GS1 DataBar Expanded Stacked UPC-A

UPC-E EAN-13

EAN-8 UCC/EAN-28 with CC-A, CC-B, or CC-C

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APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33089

APPENDIX 3 PRINT SAMPLES

● GS1 DataBar family (with compound composite printed)

GS1 DataBar (Truncated) GS1 DataBar Stacked

GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited

GS1 DataBar Expanded Stacked

GS1 DataBar Expanded

UPC-A UPC-E EAN-8

EAN-13 UCC/EAN-128 with CC-A or CC-B

UCC/EAN-128 with CC-C

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APPENDIX 4 GLOSSARIES ENGLISH VERSION EO1-33089

APPENDIX 4 GLOSSARIES

APPENDIX 4 GLOSSARIES
Bar code Expansion I/O interface
A code which represents alphanumeric characters An interface circuit that may be installed into
by using a series of black and white stripes in printer to allow the printer to be connected to an
different widths. Bar codes are used in various external device such as a wrapping machine and to
industrial fields: Manufacturing, Hospitals, receive feed, print start, and pause signals from the
Libraries, Retail, Transportation, Warehousing, etc. external device and to send back print, pause, and
Reading bar codes is a fast and accurate means of error status signals to the external device.
capturing data while keyboard entry tends to be
slow and inaccurate. Feed gap sensor
A transmissive sensor which detects the difference
Batch mode of potential between the gap between labels and
Issue mode that continuously prints media until the the label to find the print position of the label.
specified number of media has been printed.
Font
Black mark A complete set of alphanumeric characters in one
A mark printed on the media so that the printer can style of type. E.g. Helvetica, Courier, Times
maintain a constant print position by detecting this
mark. Gap
Clearance between labels
Black mark sensor
A reflective sensor which detects the difference of IPS
potential between the black mark and print area to Inch per second
find the print start position. The unit used to express print speed.

Built-in rewinder mode Label

Printer mode of operation where a strip module is A type of media with adhesive backing.
installed to take up printed media onto the build-in
rewinder. LCD
Liquid Crystal Display
Cut mode Installed on the operation panel and displays
Printer mode of operation where an optional cutter operation modes, error message and so on.
module is installed to automatically cut media from
the supply roll after they are printed. The print Media
command can specify to cut every media or to cut Material on which data is printed by the printer.
after a set number of media have been printed. Label, tag paper, fanfold paper, perforated paper,
etc.
Cutter module
A device used to cut the media. Plug and Play
When Plug and Play is enabled, the PC will
DHCP automatically identify the printer (if the PC
Dynamic Host Configuration Protocol supports Plug & Play), optimize the system
A communications protocol which lets a network resource (IRQ and DMA), and display a message
administrator temporarily assign an IP address to a prompting a printer driver installation.
computer plugged into a different place in the
network. Pre-printed media
A type of media on which characters, logos, and
DPI other designs have been already printed.
Dot Per Inch
The unit used to express print density.

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APPENDIX 4 GLOSSARIES

Printer IP address Tag

A 32-bit address of a printer connected to TCP/IP A type of media with no adhesive. Usually tags
network, which identifies the network printer. An are made of cardboard or other durable material.
IP address is written as 4 sets of numbers,
separated by periods. Thermal direct printing
A printing method using no ribbon, but thermal
Print head element media which reacts to heat. The thermal print head
The thermal print head consists of a single line of heats the thermal media directly, causing print
tiny resistive elements and when current is allowed image to be printed on the media.
to flow through each element it heats up causing a
small dot to be burned onto thermal paper or a Thermal print head
small dot of ink to be transferred from a thermal A print head using thermal transfer or thermal
ribbon to ordinary paper. direct printing method.

Print speed Thermal transfer printing

The speed at which printing occurs. This speed is A printing method that the thermal print head heats
expressed in units of ips (inches per second). an ink or resin coating on the ribbon against the
media, causing the ink/resin to transfer onto the
Reflective sensor media.
See Black mark sensor.
Threshold setting
Resolution A sensor setting operation to have the printer
The degree of detail to which an image can be maintain a constant print position of pre-printed
duplicated. The minimum unit of divided image is media.
called a pixel. As the resolution becomes higher,
the number of pixels increased, resulting in more Transmissive sensor
detailed image See Feed gap sensor.

RFID (Radio Frequency Identification) USB (Universal Serial Bus)

A method of automatically identifying people or An interface that is used to connect peripherals,
objects using radio waves. In case of the B-SX such as a printer, keyboard, mouse. The USB
series, the RFID module writes digital information allows disconnection of a USB device without
to an RFID tag mounted inside labels or tag paper turning off the power.
while the printer is printing data on them. The
RFID tag is a microchip attached to an antenna. Web printer
The microchip holds data and the antenna enables The web printer function allows you to browse the
the tag to send and receive data. printer status on the PC, issue media, check or
change the settings, or download the firmware to
Ribbon the printer. For details, refer to the Network
An inked film used to transfer an image onto the Specification.
media. In the thermal transfer printing, it is heated
by the thermal print head, causing an image to be
transferred onto the media.

Strip mode
A device used to remove labels from the backing
paper.

Supply
Media and ribbon

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