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Erlang Example 95

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Jim Ramos
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22 views

Erlang Example 95

Uploaded by

Jim Ramos
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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Service

Time Calls per AHT MaxWait


SLA% (sec) Hour (secs) (secs)
Enter parameters here --> 85% 15 100 180 30

Queue
ASA Time
# Agents # Trunks SLA% Queued Aband'd Utilisation (secs) (secs)
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
Answers are given here --> #NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
#NAME? #NAME? #NAME? ### #NAME? #NAME? ### #NAME?
Average
Queue
#NAME?
#NAME?
#NAME?
#NAME?
#NAME?
#NAME?
#NAME?
#NAME?
#NAME?
#NAME?

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