Republic of the Philippines

BILIRAN PROVINCE STATE UNIVERSITY

(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

NCM- 418 Nursing Leadership and Management I

TASK #12
Interview one staff nurse and one nurse-supervisor (both on permanent status) of
Biliran Provincial Hospital regarding his/her job description. Craft the job description
profile of the interviewed Staff Nurse & Nurse Supervisor utilizing the Competency
Model.

JOB DESCRIPTION
Interviewed: Maria Fe S. Icong, RM, RN
Job Title: Supervising Nurse
Institution: Biliran Provincial Hospital
Employment Type: Full-time
Salary Grade: 17

JOB SUMMARY
The Nursing Supervisor duties include provision of managerial and clinical links
between the nurse manager and department direction in their absence, and the
administrator-on-call. Additionally, this position will include knowledge of Utilization
Review rules and regulations as they assist physicians and staff in assigning admission
status.

Nurse Supervisor Job Description:

The RN Supervisor is responsible for supervision of the clinical support staff. The RN
Supervisor will provide or coordinate the provision of disease-specific educational
support to patients and also assist with in-service training to staff.

Essential Duties

 Ensures the health center and staff provide an environment of care that supports
the principles of patient and family centered care by establishing effective
partnerships characterized by mutual respect and inclusion in the care process.
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

 Ensures the delivery of high quality services that complies with patient safety
goals and implements risk management procedures according to BPH policies
and procedures.
 Is responsible for the day to day supervision of the nursing and clinical support
staff including but not limited to: hiring, training/orienting, disciplining, conducting
ongoing performance, delegation of work responsibilities and daily assignments.
The following nursing and clinical staff report directly to the RN Supervisor:
licensed vocational nurses, medical assistants, referral staff, and case
management (asthma, diabetes, women’s health).
 Oversees the daily flow of the back office of the health center including: patient
scheduling, team assignments, coverage for lunch and breaks, examination room
assignments, medication dispensary, laboratory functions (point of care testing
and reference laboratory services).
 Uses appropriate methods for interacting and collaborating sensitively effectively,
and professionally with persons from diverse cultural, socioeconomic,
educational, religious, racial, and ethnic backgrounds, and persons of all ages
and lifestyle preferences
 In collaboration with the Quality Management Director participates in the BPH
Quality Improvement process, collects and analyzes data to monitor the delivery
of patient care including but not limited to: discipline specific chart audits, triage,
and other quality improvement initiatives.
 Ensures compliance with all infection control and environment of care
regulations.
 Participation in trainings and quality improvement activities including the Clinical
Quality Management Committee, and compliance with policies and guidelines
 Knowledge of the Patient-Centered Medical model
 Assist the Clinic Administrator prepare for any internal or external audits by
ensuring compliance with any and all regulations.
 Ensures the daily monitoring of quality controls and medication logs; implements
appropriate follow-up as necessary.
 Participates in hazardous waste and infection control assignments as required
which may include being designated as an emergency responder to a hazardous
substance release or spill; performing infection control data collection, evaluation,
reporting and follow-up in accordance with clinical health services policy and
procedures.
 Consistently adheres to a high standard of professional ethics and is a role
model for other staff
 Develops and maintains working knowledge of the following programs;
participates in and complies with the BPH: a. Infection Control Program
b. Environment of Care Management Plans and
Emergency Management Program; and
participates in emergency
response activities as directed
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

c. Corporate Compliance Program

d. Code of Conduct
 Serves as a liaison between the nursing and clinical support staff and the
Provider(s). Advocates on behalf of the nursing and clinical support staff by
supporting and promoting a team environment.
 Responsible for clinical supply ordering for all sites
 Accepts other job duties as delegated

Qualifications & Requirements

 Graduate of accredited school of nursing

 Be a registered nurse in the Philippines;
 Have at least two (2) years’ experience in general nursing service administration;
 Possess a degree of Bachelors of Science in Nursing, with at least nine (9) units
in management and administration courses at the graduate level; and
 Be a member of good standing of the accredited professional organization of
nurses;

Knowledge, Skills, and Abilities

 Knowledge of nursing services

 Strong organizational and interpersonal skills
 Ability to determine appropriate course of action in more complex situations
 Ability to work independently, exercise creativity, be attentive to detail, and
maintain a positive attitude
 Ability to manage multiple and simultaneous responsibilities and to prioritize
scheduling of work
 Ability to maintain confidentiality of all medical, financial, and legal information
 Ability to complete work assignments accurately and in a timely manner
 Ability to communicate effectively, both orally and in writing
 Ability to handle difficult situations involving patients, physicians, or others in a
professional manner
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

JOB DESCRIPTION

Interviewed: Judith C. Bundoc, RN

Job Title: Staff Nurse
Institution: Biliran Provincial Hospital
Employment Type: Full time
Salary Grade: 15

JOB SUMMARY
The Registered Nurse (RN) is responsible for managing the individualized patient care
by
promoting and restoring patients' health through the nursing process; collaborating with
physicians and multidisciplinary team members; providing physical and psychological
support to patients, friends, and families; and supervising assigned team members. The
RN is responsible to the Clinical Manager for the assigned Department.

Job Purpose:

The staff nurse helps to ensure that a caring, creative environment is achieved within
the allocated ward / directorate, paying attention to the highest possible quality of
nursing care. The staff nurse will assess, plan, implement and evaluate care to the
highest professional and ethical standards within the model of nursing care practiced in
the hospital.

KEY RESPONSIBILITIES
1. Professional, Ethical Practice and Clinical Practice
 Deliver the nursing care of an assigned group of patients within a best practice /
evidence based framework
 Manage a designated caseload
 Actively participate as a multi-disciplinary / inter-disciplinary team member in all
aspects of service delivery including relevant meetings
 Assess, plan, implement and evaluate individual person centered care programs
within an agreed framework and in accordance with best practice
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

 Collaborate and work closely with the patient, their family, the multi-disciplinary /
interdisciplinary team, external agencies and services to facilitate discharge
planning, continuity of care and specific care requirements
 Provide appropriate and timely education and information to the patient, their
family and be an advocate for the individual patient and for their family
 Report and consult with senior nursing management on clinical issues as
appropriate
 Ensure that discharge planning is commenced at the point of admission, liaising
with the multidisciplinary team, other departments and community as necessary
 Be competent in the administration and adhere to Hospital Medication Policy at
all times
 Maintain appropriate and accurate written nursing records and reports regarding
patient care in accordance with local / national / professional guidelines
 Participate in innovation and change in the approach to patient care delivery
particularly in relation to new research findings, evidence based practice and
advances in treatment
 Participate in clinical audit and review
 Demonstrate flexibility by rotating to other wards / directorates as required to
meet nursing resource needs
 Liaise with the catering team in reference to patient dietary requirements
 Contribute to the improvement initiatives
 Accurately records and report any and all complaints / incidents in line with
hospital policy
 Participate in the development and implementation of policy as required
 Report and take appropriate action on any matters which may be related to a
patient’s well being
 Be aware and comply with principles of clinical governance including quality, risk,
and health and safety and be individually responsible for clinical governance, risk
management / health and safety issues in designed area of work
 Participate in the development, promotion and implementation of infection
prevention and control guidelines
 Adhere to the dress code policy at all times
 Ensure that records are safeguarded and managed as per hospital policy and in
line with legislation
 Furnish appropriate reports to management as required
 Contribute to policy development and formulation, performance monitoring,
business planning and budgetary control
 Contribute to the development and implementation of information sharing
protocols, audit systems, referral pathways, individual care plans and shared
care arrangements
 Ensure that the care setting is maintained in good order using appropriate
models, that supplies are adequate and that all equipment is in good working
order and ready for immediate use
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

 Ensure that equipment is safe to use and report any malfunctions in a timely
manner
 Assist with ordering of supplies as required and ensure the appropriate and
efficient use of supplies is made and exercise economy in the use of
consumables
 Undertake other duties as required by the Director of Nursing or his / her
designate
2. Holistic Approach to Care and the Integration of Knowledge
 Promote the health, welfare and social wellbeing of patients within the hospital
services
 Develop and promote good interpersonal relationships with patients, their family /
social network supports and the interdisciplinary care team in the promotion of
person centered care
 Promote and recognize the patients’ social and cultural dimensions of care and
psychological needs
 Ensure that care is carried out in an empathetic and ethical manner and that the
dignity and spiritual needs of the patient are respected
 Promote a positive health concept with patients and colleagues and contribute to
health promotion and disease prevention initiatives
 Respect the dignity and confidentiality of each patient
 Enhance dignity and integrity of individuals
 Promote and Disseminate Knowledge to patients in reference to health and well-
being
 Evaluate progress of patient outcomes
 Evaluate the effectiveness of Nursing Care in achieving the planned outcomes

3. Interpersonal Relationships
 Build and maintain strong inter-departmental / directorate relationships
 Maintain and build a strong relationship with colleagues and team members
 Possess an excellent level of communication skills
 Represent the Hospital in a professional manner at all times
 Maintain an open channel of communication between yourself, the patient and
their family members
 Maintain an open communication channel between yourself, other team
members and management
 Possess excellent listening skills
 Participate fully as a member of the ward / directorate team/s
 Part take in projects and team building activities

4. Organization and Management of Care

 Possess a high level of organizational skills
 Direct, Lead and Supervise Health Care Assistants as assigned / required
 Report any matters / issues which need to be addressed by management
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

 Participate in working groups / committees as required / assigned

 Ensure quality care is given at all times
 Manage allocated resources effectively and efficiently
 Maintain the appropriate skills mix of staff for patient dependency
 Bed/list management
 Be flexible and able to provide cross cover as required
 Lead on an agreed area of department management as allocated e.g. teaching
research
 Assist in the development of systems and processes pertaining to nursing
 Act as a resource to staff to implement research based practice
 Assist in the development of nursing practice protocol
 Facilitate communication of standards, policies and procedures to relevant staff
 Participate in the development and education of Post Graduate and Under
Graduate Student Nurses and Health Care Assistants
 Supervise and orientate new staff
 Be a resource for students and junior colleagues
 Assist in the identification of learning / training needs
 Co-ordinate mechanisms to record on-going education and training
 Assist with the development and implementation of education programs
 Assist all junior staff to maintain high levels of competence

5. Personal and Professional Development

 Take responsibility for own competency and learning and development needs
and actively contribute to the learning and development of the interdisciplinary
team
 Participate in performance evaluation / review with your line manager, identifying
areas for improvement and appropriate plans / measures to achieve them
 Provide feedback to the Clinical Nurse Manager or his / her nominee with regard
to compilation of proficiency assessments for students in the clinical setting
 Develop and use reflective practice techniques to inform and guide practice as
part of their daily work
 Identify and contribute to the continual enhancement of learning opportunities
within the health framework
 Participate in the clinical / workplace induction of all new nursing and support
staff
 Contribute to the identification of training needs pertinent to the clinical area
 Develop teaching skills and participate in the planning and implementation of
orientation, training and teaching programs for nursing students and other health-
care staff as appropriate
 Having undergone appropriate training, act as a mentor / preceptor or clinical
assessor for students
 Participate in the development of performance indicators in conjunction with the
Clinical Nurse Manager
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

 Participate in innovation and change in the approach to service user care

delivery, and contribute to the service planning process, based on best practice
and under the direction of Nurse Management / Nurse Practice Development,
particularly in relation to new research findings and advances in treatment
 Participate in the audit of the clinical learning environment
 Support the development of personal portfolios
 Provide individual clinical training assistance where indicated

CORE COMPETENCY
1. Professional, Ethical Practice and Clinical Practice
2. Holistic Approach to Care and the Integration of Knowledge
3. Interpersonal Relationships
4. Organization and Management of Care
5. Personal and Professional Development

General Responsibilities and Accountabilities

1. Confidentiality
You will be aware of the confidential nature of Hospital work and in particular, the
right of patients to confidentiality.

2. Policies & Procedures

You are required to familiarize yourself with and adhere to all policy and
procedural documents relevant to your position.

3. Hygiene Standards
The highest standard of hygiene must be maintained in the Hospital at all times
and all staff members are responsible for ensuring compliance with the Hospitals
requirements and standards with regard to hygiene. It is the responsibility of all
staff to have a fundamental understanding of their individual responsibility in
maintaining departmental & site hygiene standards.

4. Health and Safety

Ensure that effective safety procedures are in place to comply not only with the
Safety, Health and Welfare at Work Act 2005 but also within the spirit of the
Hospital’s mission, vision and values, and they are known and followed by staff.
You are required to familiarize yourself with the requirements of employees
under the Safety, Health and Welfare at Work Act 2005 and to promote a work
environment that is compliant with the Safety, Health and Welfare at Work Act
2005. Each staff member is individually responsible for ensuring that the Hospital
remains a safe place to work.

5. Information Technology
 Republic of the Philippines
BILIRAN PROVINCE STATE UNIVERSITY
(formerly Naval State University)
ISO 9001: 2015 CERTIFIED
School of Nursing and Health Sciences

Ensure the most effective and efficient use of developments in information

technology for administrative support in a manner, which integrates well with
systems throughout the organization.

Qualifications
 Registered Nurse
 Must be willing to undertake relevant post registration courses as advised
by the practice educators
 Good interpersonal and communication skills.
 Ability to demonstrate initiative
 Prioritizing skills
 Able to work effectively in a team
 Enthusiastic and assertive
 Caring and compassionate
 Flexibility and reliability
 Strong desire to improve standards
 Self-motivated
 Dynamic and supportive