ITC Ltd.

Was incorporated in India on the 24th August,1910 with the

name “IMPERIAL TOBACCO COMPANY OF INDIA LTD”.It has since been carrying on business
traditionally in cigarettes & tobacco and is an associate of British American company(BATCO).
The British American Tobacco Company was founded in 1902. The B.A.T. Industries Group is one
of the U.K ‘s largest business enterprises. It is the world’s largest international manufacturers
and a leading provider of personal, financial & business sevices in he U.K .North America .
with the steady indianisation of capital imperial tobacco company changed its name in may
1970 to “Indian tobacco company ltd”,signifying its integration with the country .in 974 indian
tobacco company promoted itself as a”made in india” label company by changing its name to
I.T.C Ltd. with its diversification spree. In april 2000,with a rapid change in technology and to
please the stake holders its changed its name to “ITC LTD” without any FULL STOPS.
Today ITC Ltd is one of the largest limited companies in India and has its divisions grouped as
traditional and non- traditional business.from cigerattes and tobacco,packaging and printing.ITC
Ltd diversified in to hotels,travels and tourism,pulp and paper,marketing,& export of cottage
sector products,information technology,ready to wear garments through wills lifestyle,ready to
eat food through kitchens of india and “ashirwad atta,”bingo,sunfeast,etc, and in to
confectionary market through launch of “mint-o”and cardyman.
ITC Ltd also became a dedicated patron of arts and music(sangeet research academy)&
protecting the environment through its corporate body of EHS.one of the recent additions to
ITC’s FMCG business its the range of personal care products branded as essenza di wills,fiama di
wills and vivel di wills.
ITC BUSINESS TRADITIONAL BUSINESS
• India tobacco division(ITD):ITD manufacturers and sells cigerettes and smoking tobacco.
• Indian leaf tobacco development division(ILTD):ILTD
develops,cultivates,purchases,processes and sells tobac o to foreign and indian markets.
• Packaging and printing division (PPD):the largest converter of paperboards in to
packaging in india serviving 100 popular consumer brand leaders.

NON TRADITIONAL BUSINESS

• Hotels division:ITC Welcomegroup is one of the widest spread hotel chains in india
• International travelhouse
• Itc infotech india limited:markets computer hardware and software packages in indiaand
abroad.
• Agri business division(ADB):ITC’S major diversification in to the 21st
century,operationalised in 1998 involving development,production and marketing of
hybrid seeds with motto”lab to land to kitchen.
 • ITC bandrachalam paper boards limited(BPL):it was promoted by itc in 1975 staging the
entry in to paperboards.it has also received the national productivity award for three
consecutive years.
• Lifestyle retailing business division(LRBD):the lifestyle division came in to the ITC fold in
2000 with the aim of making people look smart with its trendy range of international
quality relaxed ware is now available in 88 stores across 40 cities in india.
Group companies
• ITC infotech
• Surya Nepal pvt ltd.
• Landbase india pvt lmt
ITC’S Triple bottom line philosophy
Itc strictly follows a triple bottom line approach as its business philosophy,where in apart
from focusing on measuring its economic performance.it also foused on its
environmental and social performance,thereby bringing benifits to all its stakeholders
and society at large.
Triple bottom line

business
performance

ITC Ltd has achieved the following 3 key results in the area of its environment performance :
• It is a water positive Company.
• It is a carbon Company
• It is a nearly zero waste Company.
ITC Welcomgroup Headquaters
The ITC Green Center, 10
Institutional Area,
Gurgaon, Haryana.
Starwood Hotels and Resorts and ITC Welcomgroup

ITC WelcomGroup also has a strategic tie up for branding its top 11 Hotels with Starwood
Hotels and Resorts, USA.

Starwood a collection of nine celebrated hoel brands with more than 850 hotels and
resorts in more than 95 countries.

Some of popular Starwood Hotels Brands are Luxury Collection, Shreton, W Hotels,
Westin, St.Regis, Le Meridien, Aloft, Element.

ITC-Welcomgroup – Vision
ITCHL to grow, in / with support from ITC, as an Indian multinational hotel
management / assets owning company; with trade marks / brands consistent with the
world s finest; first in domestic / Indian global market followed by selected regional and
international locations and in such a progression be seen by potential investors preferred
management and / or JV partners 2020 in the league of internationally most espected
and profitable hoteliers managing 250 propertes across the globe.

ITC-Welcomgroup – Mission
To be recognized as the premier professional organisation providing the finest
tourism,hospitality and travel related consumer service in the country, and therby
contributing to be achievement of the following objectives:
Corporate
Generating adequate economic surpluses to meet expectations of all stakeholders.
National
Maximising forex earnings,development of human resources.
Value preposition
To provide:a safe environment & society friendly hospitality experience,to the global
business traveller,consistent with the words best select chains,embodying eastern
 courtesy with western technology and efficiency, at a cost lower than
competition,delivered by a superior indian global human organisation.
Organisational Motto
A
WOW
At every moment of truth
INFRASTRUCTURE
ITC ROYAL GARDENIA HOW GREEN IS MY GARDENIA
• Double insulated windows for optimize air-conditioning energy.
• VAV system is used for most of the offices areas for airconditioning.
• Natural light is used in some areas.
• CFL,LED and other energy efficient light fittings are in use with proper switching
arrangement.
• Extensive use of LED based light fixtures in guestroom and public areas.
• Solar energy(photovoltaic cell)is designed for out door lightning.
• Solar energy(parabolic dish)is desighned for steam generation and will be used in
cafeteria and for hot water generation.
• Rainwater harvesting system has been adapted.
• Demand based fully automatic hydro-pneumatic water supply system.
• Dual flushing cisterns for WCs in guest rooms and public areas.
• Water efficient fittings in guest rooms and public areas.

“HOW GREEN IS MY GARDENIA”

DESIGN FEATURES OF THE BUILDING
• Indoor air quality
• Co2 monitored air condition systems
• Effective ventilation:mixing of fresh air for safety,comfort and well being of
occupant.
• Simulate/optimize energy performance
 • Energy efficient chillers as per ashrae
• Variable speed publing systems
• Implement learning from platinum rated itc green center
• Day light and views
• Materials with recycled content:concrete blocks.
• Recycled material for false ceiling
• Double glazwd windows with low-e coating to control u-value
• Rain water harvesting
• CFC,HCFC&halon free air-contitioning system

• Energy efficient lightning(extensive usage LOF CFLS and T5 Lampswith electronic

ballast)
• Water efficient klanscaping
• Sewage treatment plant and waste recycling.
• Segration of black and grey water treatment
• ECO friendly house keeping chemical & practice

PRODUCT PROFILE
PROJECT : FIVE STAR SUPER DELUX HOTEL
LOCATION : NO. 1 ,RESIDENCY ROAD
TOTAL NO. OF ROOMS : 293 NOS
NO. OF F & B OUTLETS :6
TOTAL AREAS OF LAND :16848 SQM
FSI AVAILABLE :2.75
BUILT – UP AREA : 736586 SFT.
LANDSCAPE AREA :8094 SQM
TOTAL NO OF FLOORS :GROUND + 11 FLOORS
BUILDING HEIGHT :54.9MTR
BUIDING SETBACK FRONT : 14M ON ALL SIDES AND 21 M ALONG THE
CAR PARKING CAPACITY : 475 NOS

“HOW GREEN IS MY GARDENIA

ENGINEERING FACILITIES

• Energy efficient chillers, minimum cop 6.3.

• Variable primary hilled water system.
• Eurovent / ARI Certified AHU’s.
• Variable frequency drive for fans & pumps.
• VVVF elevators.
• Ductless ventilation system for car park.
• Storm water management.
• Solar energy system for hot water generation.
• Fire door &Dampers.
• Smoke management system.
• Security monitoring system for the building.

FACILITIES
TOTAL NO. OF ROOM : 293
F& B OUTLETS : 05 RESTAURANTS + 1 BAR
SHOPS : 04 NOS.
KAYAKALP SPA : 10400 SFT. AREA
BUSINESS CENTER : 6 INTERNET STATIONS 4 COVER BOARDROOM
UPPER CRUST : 5300 SFT. (45 COVERS)
Itc limited –our core values
Itc core values are aimed at developing a customer focused,high-performance
organisation which creates value for all strake holders:
Trusteeship
As professional managers,we are conscious that itc has been given to us in “trust”by
all our stakeholders.we will actualise stakeholder value and interest on a long term
sustainable basis.
Customer focus
We are always customer focused and will deliver what the customer needs in terms
of value,quality and satisfaction.
Respect for people
We are result oriented,setting high performance standards for ourselves as
individuals and teams. We will simultaneously respect and value people and unhold
humanessand human dignity.we acknowledge that every individuals brings different
perspectives and cepabilities to the team and that a strong team is founded on a
variety of prospective.we want individuals to dreams,value differences,create and
experiment in persuit of opportunities and achieve leadership through teamwork.
Excellence
We do what is right,do it well and win.we will strive for excellence in whatever we
do.
Innovation
We will constantly pursue newer and better processes,products,services and
management practices.
Nation orientation
We are aware of our responsibility to generate economic value for the nation.in
pusuit of our goals,we will make no compromises in complying with applicable laws
and regulations at all levels.
Good corporate citizenship
In the conduct of the compny business,the practice of good corporate citizenship is a
prerequisites and embraces the fallowing:
Dealing with people in the organisation in dealing with each
other,directors,seniors,seniors management and employees shall uphold the values
which are at the core of our HR philosophy-trust,teamwork,mutuality and
collaboration,meritocracy,objectivity,self respect and human dignity.indeed,these
values from the selection and recruitment,while meritocracy will be a prime
criterion,managers will scruspulously consider all factors that go towards securing
the interests of the company .itc will focus on meritocracy,equity and upholding of
company values in all people appraisals,remunarations and rewards.
A Gender friendly workplace
As a good corporate citizen,itc is committed to a gender friendly workplace.it seeks
to enhance equal opportunities for men and women,prevent/stop/redress sextual
harassment at the workplace and institute good employement practices.
Sextual harassment includes unwelcome sexually detrmined behaviour sexual
harassment includes unwelcome sexually demand or request for sextual
favours;sextually coloured remarks:showing pornography and any other unwelcome
physical,verbal or non-verbal conduct of a sextual nature.
Itc maintains an open door for reportees;encourages employees to report any
harassment concerns and is responsive and offensive conduct.a committee has been
constituted to enquire in to complaints and to recommend appropriate
action,wherever required.
Itc demands,demonstrates and promotes professional behaviour and respectful
treatment of all employees.
Environment policies
The company believes that commitment to suatainable development is a key
component of responsible corporate citizenship and therefore deserves to be
accorded the highest priority.accordingly,the company is committed to best practices
in environmental matters arising out of its business activities and expects each
businesses to fully demonstrate this commitment.in addition to complying with
applicable laws and regulations,business must establish procedures for assessing the
environmental effects of their present and future activities.they should adopt best
practices in their environmental policies and procedures.
Personal conduct
All directors,seniors management and employees have the obligation to conduct
themselves in an honest and ethical manner and act in the best interest of the
company at all times. They are expected to demonstrate exemplary personal conduct
through adherence to the fallowing:avoidance of conflict of interest
 All directors,senior management and employees must avoid situations in which their
personal interest could conflict with the interest of the company.this is anarea in
which it is impossible to provide comprehensive guidance but the guiding principle is
that conflict,if any,or potential conflict must be disclosed to higher management for
guidance and action as appropriate.
Transparency and auditability
All directors,senior management and employees shall ensure that their actions in the
conduct of business are totally transparent except where the needs of business
security dictate otherwise.such transparency shall be brought about through
appropriate policies,systems and processes,including as
Non adherence
Any instance of non-adherence to the code of conduct/any other observed unethical
behaviour on the part of those covered under this code should be brought ti the
attention of the immediate reporting authority,who shall in turn report the same to
the head of corporate human resources
Senior management for the purpose of this code would mean the fallowing:
Managers at grade ‘A’& its equivalent,and above divisional&SBU chief executives
corporate HODs
This code of conduct,as adopted by the board of directors of company on 26th
March,2005,was amended on 29th march,2006.

Green practices at royal gardenia

• Evergreen chillers-environment friendly.

• Sewage & sullage treatment plants.
• CFL,LED lights used.
• Rain water harvesting;system.
• Double insulated windows
• Solar energy used for out door lightning.
• Water and energy efficient fittings used in guest rooms and associate areas
 • Items used in the hotel are the ones which were made in environment friendly
method –eg-crockery,bathrobe or items that will be energy efficient-eg-alto
shavor equipment,sisco,cambro,forest exxential toiletries.

ETVP-
It stands for executive value travel plan.it is a loyalty programme for those company who give
large number of room bookings at our hotels and hence enjoy special rates.EVTVP members get
25% discount on laundry,25% discount on laundry,25% discount of f&B,25% discount on
business center and telephones and special discounted room rates
Kitchen of india
Its a range of packed food products prepared by the masterchefs of itc .some of the items
available are ready to eat products,biryanis,cooking pastes,chutneys and preserves.some of
them are Dal Bukhara, Chicken Chettinad , Paneer Darbari etc. Dessert available are Jodhpuri
Moong dal Halwa, Awadhi Badam Halwa andozoori Petha Halwa.
ITC One
It is the most premium category of room. It has an area of 610sq. Feet and has special features
like a DVD player, a music system , a fax machine, an air pressure chair, an exercise stepper,
shower cubicle.