Marketing Management 1
Marketing Management 1
Module 1:
Introducing the
Concepts of Strategic
Management and
Leadership 1
Chapter One Learning Objectives
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Reflect and Answer . . .
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https://hbr.org/2020/04/what-good-leadership-looks-like-dur
ing-this-pandemic
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Definitions of Leadership
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The Three Domains of Leadership
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Source:https://research.vu.nl/files/2242043/197066.pdf
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Leadership theories
Contingency
Situational
Transformational
Transactional
Behavioral
Greatman
Trait
Attribution
https://www.simplilearn.com/top-leadership-theories-every-
manager-should-know-article
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Attribution theory
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Attribution theory - Examples
Internal attribution
An example of attribution theory could be a manager who makes an
internal attribution by concluding that an employee’s poor performance
on a recent project was due to personal characteristics that led to a lack
of motivation. Once he makes such a judgment, he is likely to decide on a
harsher disciplinary action. In this case, the corrective action is more
likely to be punitive in nature as it has been attributed by the manager to
lack of effort.
External attribution
An example of a manager making an external attribution is when he
assumes that the poor performance of the employee is due to external
situations. For example, due to lockdown situation created by corona
pandemic, the employee was not able to visit clients to make sales calls,
and hence there was an observed decline in sales volume. In this case,
the manager has assigned the cause to external attribution and the
corrective action by the manager will be targeted towards remedying the
situation either by lowering his targets or looking for virtual sales
opportunities.
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Leadership in the Business Environment:
Strategic Management
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Why Strategic Management is Important?
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Effective organizations use strategy to :
Impact on bottom line
Adapting to changing situations,
internal & external
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SELF ASSESSMENT
CIRCLE OF CONCERN
CIRCLE OF
CIRCLE OF CONTROL
CONTROL /
INFLUENCE
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SELF ASSESSMENT 1
Economy
Celebrity lives
Other’s
Where I live
Natural disasters comments on
Where I work
social media My ideas
What I read
What I buy My goals
Where I live What skills I learn
Where I work News What experiences I gain
Economy CIRCLE OF CONTROL CIRCLE OF CONTROL
Where I travel
What I read
What I buy What company I keep
Weather
Articles I write
Initiatives I take
Other’s Businesses I start
What other How I can influence action News
Political / social
people think of
views
you
Weather
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BEGIN WITH END IN MIND
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The Relationship Between Strategic Management &
Performance
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Explain what strategic management is
Definition of Strategy
Strategy is a series of goal-directed plans and actions that align an
organization’s skills and resources with the opportunities and
threats in its environment
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Themes of Strategic Management
Where do we compete?
Situation analysis
Look at market opportunity
How do we compete?
Company reputation
Resources
Strategy formulation
How do we execute?
Implementation
Evaluation
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The Strategic Management Process
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Situation Analysis
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Strategy Formulation
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Strategy Evaluation
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Competitive advantage
Sets a company apart from others in the industry
Refers to what a company has or can do that others do not or
can not
To possess it can mean survival and long-term success
It is the purpose of strategic management
Requires understanding and capitalizing on the environment
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The I/O View
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Resource Based View (RBV)
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RBV: Organizational Resources
Financial
Cash, reserves, debt, equity, earnings
Physical
Equipment, buildings, facilities, raw materials
Human
Knowledge, skills, experience, competencies
Intangible
Brand names, reputation, trademarks, patents
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RBV: Organizational Resources
Structural/cultural
Organizational history, culture, work systems, policies, trust,
relationships, formal organizational structure
All organizations have resources
How they match to the environment and whether they are
unique will determine their effectiveness and whether they can
contribute to competitive advantage
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What Makes Resources Important?
Value
Resources are not valuable by themselves, but within the
context of the external environment
Can they exploit external circumstances to generate revenues?
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RBV: What Makes Resources Important – cont’d
Rare
Valuable, but uncommon resources
Not generally possessed by competitors
Hard to Imitate/Substitute
Resources that do not have easy alternatives
Examples: culture, trust, reputation
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RBV: What Makes Resources Important – cont’d
Ability to exploit
More than mere possession of resources
Requires opportunity, capabilities
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Guerrilla View
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Which View is Best?
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Drivers of the New Business Environment
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Technology
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Technology – cont’d
Wal-Mart
McDonald’s
Toyota
Samsung
IKEA
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Globalization
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Concluding Thought
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