Request For Proposal - HRIS - Revised 08 - 04
Request For Proposal - HRIS - Revised 08 - 04
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30 July 2015
Dear Sir/Madam,
Subject: Request for Proposal (RFP) for Provision of Support Services for the design,
development and rollout of the Oracle Talent modules for UN Women as part of the HRIS initiative
(Human Resources Information System) including: Recruitment, Performance Management and
Learning Management.
1. The United Nations Entity for Gender Equality and the Empowerment of Women (UN
Women) plans to design and development of the HRIS: e-Recruitment, Performance
Management and Learning Management as described in this Request for Proposal and its
related annexes. UN Women now invites sealed proposals from qualified proposers for
providing the technical support services as defined in these documents.
2. In order to prepare a responsive proposal, you must carefully review, and understand the
contents of the following documents:
3. The Proposal Instruction Sheet (PIS) -below- provides the requisite information (with cross
reference numbers) which is further detailed in the Instructions to Proposers (Annex-I –see
above link).
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PROPOSAL INSTRUCTION SHEET (PIS)
Detailed Instruction governing below listed summary of the “instructions to proposers” are available in the
Annex I (“Instruction to Proposers”) accessible from this
http://www.unwomen.org/~/media/commoncontent/procurement/rfp-instructions-en.pdf.
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Contact address for Requests for clarification should be addressed to the e-mail
requesting clarifications on address: [email protected] With Subject
the solicitation documents UNWHQRFP 27 Question
4. The Proposer will be selected based on the Evaluation Methodology and Criteria indicated in Annex
III.
5. This letter is not to be construed in any way as an offer to contract with your organization.
Sincerely,
Akhtar Zazai
Chief of Procurement
UN Women
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ANNEX II: Terms of Reference for Human Resource Information System: e-Recruitment,
Performance Management and Learning
1. General Information
The purpose of this RFP is to solicit proposals from experienced providers of services for designing and
development an HRIS system for e-Recruitment, Performance Management and Learning Management,
by configuring and rolling out Oracle Talent management modules in Cloud.
2. Background
UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for
the elimination of discrimination against women and girls; the empowerment of women; and the
achievement of equality between women and men as partners and beneficiaries of development, human
rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts,
UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender
equality and gender mainstreaming translate into action throughout the world. We provide strong and
coherent leadership in support of Member States’ priorities and efforts, building effective partnerships
with civil society and other relevant actors.
Created in 2010, with headquarters in New York, UN Women has a workforce of around 1800 persons
working in more than 70 different countries. More than 80 percent of our staff are based in the Field,
either in regional offices in Panama, Dakar, Nairobi, Cairo, Istanbul and Bangkok or in multi-country offices
or country offices.
The Human Resources unit reports directly to the Executive Director’s Office. As part of developing
efficient, effective, transparent and accountable processes, systems and global services the Human
Resources unit is seeking to upgrade our current approaches to e-Recruitment, Performance
Management and Learning Management. Currently, UN Women uses different online and offline
platforms for recruitment, performance management and learning, and currently the processes in all
three areas are time consuming and manually heavy. Furthermore, UN Women currently relies
significantly on another agency’s system. UN Women’s most recent Global Workforce Survey identified
opportunities to strengthen these time consuming, slow processes, with their reliance on manual systems
as well as the need to make the processes more transparent. The upgrading of such systems would permit
UN Women’s small HR team to move away from paper-based processes and place a greater focus on
workplace wellbeing, performance and talent management, leadership development and internal
communication.
UN Women is seeking the support of a service provider in designing, developing and rolling out an
integrated e-Recruitment, Performance Management and Learning Management system. The Director for
Human Resources has the overall responsibility of implementing of this project in close coordination with
the Chief, Information Systems and Telecommunications office. To coordinate and facilitate the design,
development, training and roll-out of the system, UN Women will assign two full time team members to
the Project: a HR Specialist and an IT System Specialist.
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Recruitment and on-boarding, performance management and learning management each have their
specific challenges which are outlined below.
As a consequence, UN Women:
Has no online system for hiring units (business departments) to keep track of the progress of the
position establishment requests
HR is regularly following up with stakeholders to provide updates on the progress
The process is perceived as non-transparent and cannot be tracked or monitored online
Cannot add specific pre-selection questions for applicants
Has to manually longlist candidates from a list that sometimes contains 400 applications, losing
valuable time
Relies on the support from staff in Country Offices for recruitment information and data, which is
currently compiled in excel sheets
Has to manually retrieve applicants’ data for reporting
Cannot produce reliable global information requested by donors on how many individuals from
their country had applied, how many long-listed, shortlisted and/or accepted in their applications
Cannot easily monitor the progress and pace throughout the recruitment process
Is still reliant on a paper based approval system, causing unnecessary delays
Performance Management
Identified challenges:
The current performance appraisal tool is not developed by UN Women; is not user friendly and
does not link to UN Women’s values and competencies
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Performance appraisals are not linked to other HR tools, including recruitment, rewards and
recognition, talent management, contract extensions, career development, competency
management, succession planning and learning and development
Individual performance plans are not linked to organizational strategy, objectives, and values
There are no clear consistent key performance indicators for similar positions to objectively rate
performance against
There is no clearly identified overall competency framework
Competence development is not strategically integrated into the performance appraisal process
Supervisors and staff regularly miss deadlines without repercussions or automated e-reminders
HR cannot run comprehensive performance appraisal reports
Performance concerns are not duly recorded in performance appraisal forms and in the absence
of evidence, underperformance is difficult to address
There is no online performance evaluation system for personnel working on contracts other than
staff contracts
Learning Management
Identified challenges:
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Allow all available online course to be accessed through one portal
Allow for easy tracking on mandatory courses, orientation and other courses
Allow staff members to upload their learning report on any training they participated in that was
funded by UN Women
Have user friendly learning plan template(s), and forms for training requests, education assistance
requests, exit interviews, evaluation forms
Have an easy to use reporting tool
4. Scope of work
To design, develop and rollout a modern, streamlined, transparent, efficient and effective integrated
global system using Oracle Talent management Cloud for:
e-Recruitment, including Position Establishment, Recruitment and On-Boarding
Performance Management, and
Learning Management
UN Women is currently utilizing PeopleSoft Human Capital Management (HCM) version 9.1 to support the
core Human Resources processes including Position management, Workforce management, Benefits,
Payroll, Self-service, etc.. The PeopleSoft instance is a shared instance between the United Nations
agencies including UNDP, UNFP, UN Women, UNU and UNOPS. The implementation of Oracle Talent
solution will be fully integrated with the shared PeopleSoft instance.
Supported by workflows, training materials and guidelines to support the roll-outs including the change
management for above modules. These modules will also provide a wide range of management
information, reports and process tracking tools to support decision making.
5. Scope of Work
The scope of work in the RFP is defined in two components that a vendor can chose to submit bids
separately:
Lot “A”: Design, development and rollout of Oracle Cloud solution for UN Women
Lot “B”: Establishment of Long Term Agreement for Professional services on Oracle Cloud
solutions
The vendor should submit technical and financial proposals separately for each “Lot” in case the vendor
is applying for both components.
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Lot “A”: Design, development and rollout of Oracle Cloud solution for UN Women
The Lot “A” is comprised of the following products:
1. Allow mechanisms for online approvals for position establishment and track progress on the
position establishment process
2. Support recruitment and application arrangements for different contract modalities, including
national and international staff, general and professional staff, contractors or third party, with
different contractual arrangements
3. Include/connect to an internet-based career site with job agents, flexibility to create different
application forms and personalized portals to create a talent pool
4. Allow referral managers to track referrals and manage referral programmes
5. Provide automated workflows to manage all steps in the recruitment processes by Recruitment
Committees
6. Allow to convert selected candidates to staff members by electronic transfer of data
7. Use flexible templates to collect references, contact reference providers and store confirmations
8. Have personalized dashboards for recruiters and line managers
9. Allow for retaining multiple copies of CVs against each applicant
10. Have a database of multi-tiered screening questions that can be configured for each position with
flexibility to store self-designed questions
11. Have flexible skills and competency matrices to collect/capture detailed information from
candidates
12. Have Interview Management feature, where recruiters can create, edit, and manage their
interview dates, and candidates can check-in online for interviews
13. Have an automated search, which informs recruiters as soon as an “ideal” candidate for a position
registers in the talent community
14. Have a duplicate search, where defined criteria can eliminate applications and maintain database
integrity
15. Generate contracts of employment and regular correspondence, with flexibility to develop
formats
16. Have a Requisition/Recruitment Clearance Form with workflow for approvals email notifications
17. Have a library for common job descriptions linked to the positions
18. Capture recruitment costs and provides mechanisms for charge back
19. Allow for interface between HR module and commonly available applications of service providers
such as LinkedIn
20. Automate candidate selection workflows based on the type of appointment including UN Women
specific steps for staff and non-staff recruitment processes.
21. Ability to setup specific rosters e.g. Interns Roster
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22. Ability to setup multiple user types to meet specific security and responsibility needs. This
includes, but is not limited to:
Candidates
HR Recruiters
Hiring Managers
General users
Administrators
23. Have the ability for candidates and users to attach various documents such as resumes,
motivation letters, certificates, and diplomas
24. Have the ability to setup requisition templates, screening questions, evaluation questions, and
competencies
25. Ability to extract formatted documents from Taleo in Word or PDF formats for:
Requisitions
Candidate profiles
Resumes
Candidate evaluation questionnaires
26. Design of 10 UN Women specific BI dashboards from the Taleo delivered BI platform.
27. Design of 10 UN Women specific reports based on Taleo data
28. Design of Career portals each for internal and external candidates
29. Ability or users to approve and respond to workflow actions via email.
30. Authentication of internal users using the UN Women’s Active Directory.
On Boarding
For on-boarding, which is the provisioning, forms management and cultural integration of new staff
members the system should:
1. Provide access to new hires for the forms and communications that a new hire needs to complete
the employment process
2. Provide management tools to track the progress and generates automatic notification of on-
boarding tasks and deliverables to internal and external resources
3. Have wizards based on business processes to guide users through the on-boarding process, which
can vary by job type, location and department
4. Support interactive induction modules
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UN Women is planning to configure and rollout Oracle Taleo Learning module that provides key features
like course/event catalogue management, training/event management, self-service registration, provides
standard, custom, and ad-hoc reporting capabilities and links to Active Directory for authentication and
PeopleSoft for employee records.
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6. Provide analytical tools to evaluate the effectiveness of programs and facilitators
7. Enable staff members to sign up for courses and get approvals electronically
8. Provide tools to invite staff members for programs based on their identified development needs.
9. Maintain and make available supporting information such as course requirements, registration
forms, course calendar, course outlines, joining instructions etc. through the self service module.
10. Maintain details of courseware including all training materials, library and evaluation tools
11. Maintain details of trainer resources, availability, costs, and information about their prior
performance
12. Manage nominations to courses
13. Generate certificates of completion and capture it in personal records
14. Provide for management of course logistics, scheduling, payments etc.
15. Provide costing and budgeting capability including monitoring
16. Capture and consolidate training costs and charge back
17. Integration with Active Directory for authentication and PeopleSoft for employee records
In general, the implementation of all 3 products should cover the following requirements:
General
Provide workflows to guide users through the relevant HR processes.
Allow users to view the workflow in its entirety so that they can see the steps completed and are
aware of the remaining steps
Maintain a pool of standard documents associated with each specific HR area
Allow delegation of resource assignment duties to another party
The system should be usable in in remote locations (with low-bandwidth connection)
Team composition
As indicated in annex IV of the RFP, the proposed team should minimally be composed with 3 roles
including a Project Manager, a Solution Architect and Solution Developers with relevant experience
in the implementation of the above modules. There is flexibility regarding the team structure beyond
the 3 roles listed in the TOR, however the 3 roles defined in the RFP are the minimum required and
the evaluation committee will evaluate the CV’s of the candidates according to what was requested
in the RFP document. Any additional proposed by the vendors will also be considered during the
proposal evaluation stage.
UN Women appreciates teams that are gender balanced and culturally diverse; and preferably
national researchers for the case studies of evaluation.
Lot “B”: Long Term Agreement for the provision of Professional services
In addition to the implementation of products in Lot “A”, UN Women plans to establish Long Term
Agreements (LTAs) for Five years with vendors to provide professional and technical support to UN
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Women on the provision of the following services in relation to Oracle Cloud implementation for UN
Women:
Key Functions
Project Lead for technology and software development project implementation
Coordination role between business users, technical users and IT vendors on its implementation
Perform business requirements analysis
Prepare business and technical specifications
Track project budget and timelines including scope definition, work plans, client expectation
setting, status reporting, documentation, priority setting, scope control, and issue resolution.
Conduct research to identify new technology and system solutions which would benefit the UN
Women’s technical environment
Conduct user trainings
Communicates progress
Documentation
Qualifications
Successful completion of a university education, in a field such as information technology,
business administration or engineering field.
7+ years professional experience with enterprise application deployment, business analysis and
project management
Skills
Proficient in Project management/ team management/ business analysis
Familiarity with project management standards, preferably PMP or PRINCE2
Familiarity with ITIL
Good understanding of Oracle stack of technologies
Familiarity with Microsoft stack of technologies
Domain knowledge in a specified Oracle Cloud e.g. Taleo Recruit, Fusion Performance
management, etc.
Proven experience in planning technical quality assurance for large scale enterprise applications,
including functional tests, integration tests and performance tests.
Excellent written and verbal communication skills
Key Functions
Perform business and technical requirements gathering, use-case discovery, and platform analysis
Generate convincing and substantiated technology and architecture recommendations
Serve as the primary day-to-day technical contact for clients, third-party vendors, technology
partners and internal project stakeholders
Collaborate with the technical team to develop estimates and overall implementation solution
plans
Serve as the lead for all implementation and integration efforts
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Define and document best practices and contribute to company knowledge sharing efforts
Identify and define integration points with third party solutions
Perform problem analysis (identify root causes, outline resolution options, and take appropriate
actions to resolve problems)
Qualifications
Successful completion of a university education, in a field such as information technology,
business administration or engineering field.
7+ years professional experience with enterprise application deployment
Skills
Expert-level knowledge of an Oracle Cloud module’s configurations and customizations e.g. Taleo
Recruit, Fusion Performance management, etc.
Extensive experience working with enterprise level systems and platforms
Familiarity with PeopleSoft and Microsoft stack of technologies is highly desirable
Up-to-date understanding of market trends and keen interest in following emerging technologies
Ability to mentor and guide more junior technical resources
Excellent teamwork skills
Proven ability to be successful in cross-functional teams
Key Functions
Perform configurations and enhancements to Oracle Cloud modules including enhancement, bug-
fixing and documentation.
Provide services and deliver in various project phases such as Analysis, Design, Code
Development, Unit Test
Integration Test and User Acceptance Test
Participate in project and team meetings to provide accurate and prompt update of tasks
progress.
Prepare technical and user documentation
Conduct internal and user training on deliverables when necessary
Qualifications
Successful completion of a university education, in a field such as information technology,
business administration or engineering field.
5+ years professional experience with enterprise application deployment
Skills
Expert-level knowledge of an Oracle Cloud module’s configurations and customizations e.g. Taleo
Recruit, Fusion Performance management, etc.
Experience in proven project delivery through full lifecycle from requirements through
deployment/support
Functional knowledge of a Oracle Cloud module including online configurations, with technical
understanding of the underlying architecture
Ability to use and adhere to project methodology
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Ability to work with the functional/technical
Timelines
Note:
The above dates are tentative and should not be considered final. Final dates and sequencing of
the modules rollout will be decide during contract signing stage with the selected vendor.
UN Women will decide to select implementation of either module in Lot “A” (one, two or all
three modules) by a vendor based on the technical and financial proposal of the vendor.
Therefore, financial prices should be provided by modules with proper breakdown (Annex V).
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ANNEX III: Evaluation Methodology and Criteria
Cumulative Analysis Methodology: A proposal selected on the basis of cumulative analysis where total
score is obtained upon a combination of the weighted technical and financial attributes. The evaluation
will be conducted in two stages as described below:
Stage I
The technical proposal is evaluated and examined to determine its responsiveness and compliancy with
the requirements specified in these solicitation documents. The quality of each technical proposal will be
evaluated in accordance with the following technical evaluation criteria and the associated weighting. The
maximum scores for this stage is 700 points for each “Lot” and proposals must at least attain 490 points
(or 70% of the maximum) in order to move to the next stage of the evaluation
LOT “A”
Max Points
Stage 1 – Technical Evaluation
obtainable
1. General
General Organizational Capability (i.e. reputation in IT industry, size, global presence,
1.1 strength of project management support e.g. project financing capacity and project 50
management controls)
1.2 Experience in Oracle Talent management projects 70
1.3 References from other clients including UN Agencies 40
1.4 Certifications and accreditation in software development arena (e.g. CMMI, ISO) 40
Total (General)
200
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4. Proposed Work plan and Approach - Learning
4.1 Extent to which business requirements are reviewed and addressed in the proposal 25
Extent to which technical and integration requirements are reviewed and addressed in
4.2 25
the proposal
4.3 Proposed work plan (methods, deliverables, timelines) 40
Qualification and experience of key personnel (project manager, solution architect and
4.4 40
solution developers)
4.5 Quality assurance procedures, risks and mitigation measures 20
Total (Learning)
150
GRAND TOTAL 650
LOT “B”
Max Points
Stage 1 – Technical Evaluation
obtainable
1. General
General Organizational Capability (i.e. reputation in IT industry, size, global presence,
1.1 strength of project management support e.g. project financing capacity and project 30
management controls)
1.2 Reputation of Organization and Staff indicating a good service record 50
1.3 Experience with global organizations 70
1.4 References for similar projects 50
Total (General)
200
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Stage II
In the Second Stage, the financial proposal of all vendors, who have attained minimum 70% score in the
first State, will be compared for each “lot” separately. Non-compliant proposals will not be eligible for
further consideration.
The total number of points which a firm / institution may obtain for its proposal is as follows:
In this methodology, the maximum number of points assigned to the financial proposal is allocated to the
lowest price proposal. All other price proposals receive points in inverse proportion.
A formula is as follows:
p = y (μ/z)
Where:
The contract shall be awarded to the proposal obtaining the overall highest score after adding the score
of the technical proposal and the financial proposal.
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ANNEX IV: Format of Technical Proposal
Technical Proposals not submitted in this format may be rejected.
Financial Proposal must be submitted in separate envelope or email address where electronic
submission is allowed.
Name of Proposing Organization:
Country of Registration:
Address:
Phone:
Fax:
E-mail:
Background: Provide a brief description of the organization submitting the proposal, including if
relevant the year and country of incorporation, types of activities undertaken, and approximate
annual revenue.
Financial capacity: The Proposer shall demonstrate its financial capacity and reliability with regard
to the requirements of the Terms of Reference, which can be established by supporting
documentation including for example the most recent Audited Financial Statements duly certified
by a public accountant.
1.2 Adverse judgments or awards
Include reference to any adverse judgment or award on Oracle certifications or industry equivalent
certifications.
Outline General Organizational Capability which is likely to affect performance (i.e. size of the
organization, strength of project management support e.g. project management controls, global
networking, financial stability).
Include a description of past and present experience and relationships that have a direct relationship
to the performance of the TOR. Include relevant collaborative efforts the organization may have
participated in.
Explain any partnerships with local or other organizations relevant to the performance of the TOR.
Special attention should be given to providing a clear picture of roles, responsibilities, reporting lines
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and accountability. Letters of commitment from partners and an indication of whether some or all
have worked together previously.
1.4 Subcontracting
Explain whether any work would be subcontracted, to whom, how much percentage of the work,
the rationale for such, and the roles of the proposed sub-contractors. Special attention should be
given to providing a clear picture of the role of roles, responsibilities, reporting lines and
accountability.
1.5 Quality assurance procedures, risk and mitigation measures
Describe the potential risks for the performance of the TOR that may impact achievement and timely
completion of expected results as well as their quality. Describe measures that will be put in place
to mitigate these risks. Provide certificate (s) for accreditation of processes, policy e.g. ISO etc.
1.6 Relevance of Specialized Knowledge and Experience on Similar Projects
Detail any specialized knowledge that may be applied to performance of the TOR. Include
experiences in the region.
List the most recent projects with similar size, scope and complexity.
Provide at least 3 references
Project Client Contract Value Period of Description of work, Reference
performa location Contact Details
nce (Name, Phone,
(from/to) Email)
1-
2-
3-
Provide a description of the organization’s approach, methodology, and timeline for how the vendor
will perform the work stipulated in TOR.
Include an explanation of how the vendor will avoid budget overruns and ensure high quality
deliverables are submitted on time;
Include a list of work products/ deliverables and a timeline for the completion (for each task)
including completion date for the overall project
Specific tasks that the vendor requires UN Women to accomplish during project execution or
prior to the project kick-off
Explain the understanding of UN Women’s needs for the services and requirements described in
TOR.
Identify any gaps/overlaps in UN Women’s coverage based on the information provided.
Describe how your organization will adhere to UN Women’s procurement principles in acquiring
services on behalf of UN Women.
UN Women’s general procurement principles:
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a) Best Value for money
b) Fairness, integrity and transparency
c) Effective competition
d) The best interests of UN Women
2.2 Management - timeline, deliverables and reporting
Provide a detailed description of how the management for the requested project services will be
implemented in regard to the TOR
2.3 Environment-related approach to the service/work required
Please provide a detailed description of the methodology for how the organization/firm will achieve
the Terms of Reference of the project, keeping in mind the appropriateness to local conditions and
project environment.
Section C: Resource Plan, Key Personnel
3.1 Composition of the team proposed to perform TOR, and the work tasks (including supervisory)
Describe the availability of resources in terms of personnel and facilities required for the TOR. Describe
the structure of the proposed team/personnel, and the work tasks (including supervisory) which would
be assigned to each.
Highlight the relevant academic qualifications, specialized trainings and pertinent work experience.
Substitution of key personnel shall only be permitted in accordance with section 2.4 of the General
Conditions of Contract.
Please use the format below, with each CV no more than THREE pages in length.
Sample CV template:
Name:
Nationality:
Language Skills:
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Educational and other
Qualifications
Positions held:
Relevant Experience (From most recent; Among the assignments in which the staff has been involved,
indicate the following information for those assignments that best illustrate staff capability to handle
the tasks listed under the TOR) [Insert details of as many other appropriate assignments as necessary]
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ANNEX 5: Format of Financial Proposal
The Financial Proposal must be prepared as a separate PDF file from the rest of the RFP response as
indicated in Clause 3.4.1 of the Instruction to Proposers. The components comprising the total price must
provide sufficient detail to allow UN Women to determine compliance of proposal with requirements as
per TOR of this RFP. The Proposer shall include a complete breakdown of the cost elements associated
with each line item and those costs associated with any proposed subcontract/sub-awards (separate
breakdown) for the duration of the contract. Provide separate figures for each functional grouping or
category.
Estimates for cost-reimbursable items, if any, such as travel, and out of pocket expenses should be listed
separately.
In case of an equipment component to the service provided, the Financial Proposal should include figures
for both purchase and lease/rent options. UN Women reserves the option to either lease/rent or purchase
outright the equipment through the Contractor.
In addition, the financial proposal must include, but not necessarily be limited to, the following
documents:
1. A summary of the price in words and figures
i. Price breakdown: The price must cover all the services to be provided and must itemize the
following:
a. An all-inclusive fee rate per working day for each expert to be assigned to the team. The fee rate must
include remuneration of each expert, all administrative costs of employing the expert and the margin
covering the Proposer overhead and backstopping facilities
b. An all-inclusive daily subsistence allowance (DSA) rate for every day in which the experts shall be in the
field for purposes of the assignment.
c. An all-inclusive amount for necessary international travel and related expenses by the most appropriate
means of transport and the most direct economy class practicable route. The breakdown shall indicate
the number of round trips per team member.
d. An all-inclusive amount for local travel, if applicable.
e. If applicable, other costs required for purposes of the assignment not covered in the foregoing or
beneath paragraphs such as communication, printing and dispatching of reports to be produced during
the assignment, rental and freight of any instruments or equipment required to be provided by the
Proposer for the purposes of the services, office accommodation, investigations, surveys, etc.
f. Summary of total cost for the services proposed. The selected prosper shall be paid a “fixed fee” for
each completed and accepted task based on proposal.
ii. Schedule of payments: Proposed schedule of payment might be expressed by the Proposer, and
payment will be made by UN Women in the currency of the proposal. The payment schedule must
be linked to the delivery of the outputs specified in your technical component.
All prices/rates quoted must be exclusive of all taxes, since the United Nations, including its subsidiary
organs, is exempt from taxes.
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NOTE: In case two (2) proposals are evaluated and found to be the same ranking in terms of technical
competency and price, UN Women will award offer to the company that is either women owned or has
women in majority shareholding in support of UN Women’s core mandate. In the case that both
companies are women owned or have women in majority shareholding, UN Women will request best and
final offer from both proposers and shall make a final comparison of the competing proposers.
Please ensure that the financial proposal addresses a full breakdown of all costs, including labor, material
and subcontractors, and all overheads, fees following the below high level sample activities:
Lot “A”: Design, development and rollout of Oracle Cloud solution for UN Women
Notes:
UN Women will decide to select implementation of either module in Lot “A” (one, two or all three modules) by a
vendor based on the technical and financial proposal of the vendor, additions may also be procured separately.
Therefore, financial prices should be provided with the full breakdown for each module.
For an activity that a vendor is recommending as an optional activity, the vendor must specify it as “optional” with
the quote separately that UN Women can decide to include in the final contract for the selected vendor based on the
business needs.
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Lot “B”: Long Term Agreement for the provision of Professional services
Solution Architect
Solution developer
Miscellaneous expenses
UN Women will decide to select implementation of either module in Lot “A” (one, two or all three
modules) by a vendor based on the technical and financial proposal of the vendor, additions may also
be procured separately. Therefore, financial prices should be provided with the full breakdown for
each module under Lot “A”.
[Note: This spreadsheet should be accompanied by a short narrative summary that explains the figures
supplied and that adds any relevant information that has been used to make the calculations.]
____________________________
(Name of Organization)
____________________________
Signature/Stamp of Entity/Date
Name of representative:
Address:
Telephone/Email:
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ANNEX VI: Proposal Submission Form
[The Proposer shall fill in this Form and submit it together with the Samples as hard copy. No alterations to its format shall be
permitted and no substitutions shall be accepted.]
(a) We have examined and have no reservations to the Bid Solicitation Documents;
We offer to supply in conformity with the Bid Solicitation Documents the following Request for
Proposal (RFP) for Human Resources Information System Design and Development Support:
E-Recruitment, Performance Management and Learning Management
(b) and undertake, if our Proposal is accepted, to commence and complete delivery of all services
specified in the contract within the time frame stipulated.
(c) We offer to supply for the sum as may be ascertained in accordance with the Financial
Proposal submitted in accordance with the instructions under the Proposal Instruction Sheet;
(d) Our proposal shall be valid for a period of [___] days from the date fixed for opening of
Proposals in the Request for Proposal, and it shall remain binding upon us and may be
accepted at any time before the expiration of that period;
(e) If our proposal is accepted, we commit to obtain a performance security with the instructions
under the Proposal Instruction Sheet;
(f) We, including any subcontractors or suppliers for any part of the contract, have nationality
from countries________ [insert the nationality of the Proposer, including that of all parties
that comprise the Proposer]
(g) We have no conflict of interest in accordance with Clause 1.2 (Eligible Proposers) of the RFP
Instructions to Proposers;
(h) Our firm, its affiliates or subsidiaries—including any subcontractors or suppliers for any part
of the contract—has not been declared ineligible by UN Women, in accordance with Clause
1.2 (Eligible Proposers) of the RFP Instructions to Proposers;
(i) We understand that you are not bound to accept the lowest evaluated proposal or any other
proposal that you may receive.
Signed: _______________ [insert signature of person whose name and capacity are shown]
In the capacity of _______ [insert legal capacity of person signing the Proposal Submission Form]
Name: ____________ [insert complete name of person signing the Proposal Submission Form]
Duly authorized to sign the proposal for and on behalf of: _____ [insert complete name of
Proposer]
Dated on ____________ day of __________________, _______ [insert date of signing]
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ANNEX VII: Voluntary Agreement
The United Nations Entity for Gender Equality and the Empowerment of Women, a composite
entity of the United Nations established by the United Nations General Assembly by its resolution
64/289 of 2 July 2010 (hereinafter referred to as “UN Women”) strongly encourages (Name of
the Contractor) (hereinafter referred to as the “Contractor”) to partake in achieving the following
objectives:
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Annex VIII Proposed Model Form of Contract
LONG TERM AGREEMENT
LTA – UN Women/ Date:
With
1. OBJECTIVE
1.1 This non-exclusive Long Term Agreement (hereinafter called the “Agreement”) is established
to allow UN-Women to purchase …. .
1.2 The Supplier is NOT authorized to deliver any services other than those specified under this
Agreement. Requests for different services shall come either through another Long Term Agreement or
through formal methods of solicitation.
2. GENERAL PROVISIONS
2.1 This Agreement represents an offer on the part of the Supplier to provide UN-Women with the
services, prices and delivery time agreed and under the terms and conditions detailed herein for the duration
of the Agreement. It does not represent a contract in itself, nor obliges UN-Women to any financial
commitment whatsoever. Only Purchase Orders made pursuant to this Agreement and only for the services
stipulated herein will constitute a commitment on UN-Women’s part.
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2.2 The Supplier shall accord the same terms and conditions to any other organization within the
United Nations system that wishes to avail of such terms, after written consent from the Chief of
Procurement, UN-Women.
2.2 UN-Women’s liability shall be limited to the Purchase Order only for the services stipulated therein
and no increase in the total liability of UN-Women or in the price of the products will be authorized or paid
to the Supplier unless such increases have been approved by UN-Women prior to the delivery of the
products or services.
2.3 Purchase Orders will incorporate by reference all of the terms and conditions of this Agreement
including UN-Women’s General Conditions of Contract hereto attached and forming a part of this
Agreement.
2.4 UN-Women is not obligated to purchase any minimum service quantity under this Agreement.
2.5 Any change to the terms and conditions detailed herein or any increase in the estimated value of this
Agreement shall receive prior authorization from UN-Women and changes shall be documented in a written
amendment to this Agreement.
3.1 This Agreement shall be valid for a period of one year effective from signature of this Agreement
and may be extended for up to one additional year subject to the Supplier’s satisfactory performance and
competitiveness of prices. This shall be agreed upon both parties in writing at least 30 days before the
expiration of the Agreement.
3.2 UN-Women reserves the right to discontinue this Agreement if the Supplier’s performance is not
satisfactory to UN-Women.
4. CONTRACT DOCUMENTS
4.1 This Agreement is subject to the UN-Women General Conditions of Contract, attached hereto as
Annex One (1). The provisions of such Annex shall control the interpretation of this Agreement and in no
way shall be deemed to have been derogated by the contents of this Agreement and any other Annexes.
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4.1 The Supplier and UN-Women also agree to be bound by the provisions contained in the following
documents, which shall take precedence over one another in case of conflict in the following order:
4.3 All the above shall form the Agreement between the Supplier and UN-Women, superseding the
contents of any other negotiations and/or agreements, whether oral or in writing, pertaining to the subject
of this Agreement.
6.1 All prices shall be in US Dollars only. The Supplier shall hold the prices fixed and not subject to
change throughout the validity of this Agreement. The Supplier shall be responsible to apply to the Purchase
Orders raised under this Agreement any special offer or discounts (if applicable) which may become
effective at the time of placing services. Such discounts will be reflected in the corresponding invoices.
Failure to do so may result in the termination of the Agreement.
6.2 The Supplier undertakes not to provide the same [products/services] under the same market
conditions to other customers at a price lower than that offered to UN-Women and stated in this Agreement.
Should the Supplier do so then UN-Women will be offered the new lower price.
7.1 The Supplier is restricted to providing the services as contained in this Agreement and to the highest
international quality standards.
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7.2 The Supplier shall notify UN-Women of any change to its service provision lines or services at least
six (6) months prior to the effective date of change. The Supplier shall also inform UN-Women of all
services to be discontinued at least 6 months prior effective date of discontinuation.
8. DELIVERY
8.1 The delivery time shall apply for the services under this Agreement shall be indicated on the relevant
Purchase Order .
9. NOTICE OF DELAY
9.1 In the event of a delay in the delivery time of a Purchase Order, the Supplier shall immediately and
not later than the lead time stipulated in page two of this Agreement from the acknowledgement of such
delay, notify the UN-Women buyer in writing, requesting an extension of the delivery time, clearly stating
the nature of the delay (including supporting documentation) and the proposed new delivery time.
9.2 The corresponding UN-Women buyer will ascertain the facts and extent of delay, and extend the
time for performance when in its judgment the facts justify such an extension. The buyer findings thereon
shall be final and conclusive subject only the Supplier’s right of appeal under the arbitration clause of the
contract.
10.1 The Supplier shall acknowledge receipt and acceptance of the UN-Women Purchase Order within
three business days from the receipt of the UN-Women Purchase Order by acknowledgement of receipt of
Purchase Order to the UN-Women contact specified in Article 21 below (via email, fax or letter).
10.2 The individual Purchase Orders shall contain the identification of the UN Agency requesting the
services : e.g. UNDP, or UN Women If this information is not clearly stated in the Purchase Order, the
Supplier is requested to contact the UN Agency’s contact specified in Article 13 below to obtain the missing
information.
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11. INVOICES
11.1 The invoices must clearly indicate the relevant UN Agency as per 10.2 Purchase Order Number,
and an itemized list of costs for the services.
12. PAYMENT
12.1 Payment for all Purchase Orders under this Agreement will be made by UN Agencies as per 10.2
within thirty (30) after presentation of original invoices.
12.2 Electronic copies of all documents should be emailed in advance to the UN-Women contact
specified in Article 21 below to enhance customs clearance and payment.
20.3 In relation to international deliveries ALL DOCUMENTS have to be received at least two weeks
prior to the arrival of goods at the destination port (with the exception of air freight, which should be
received in advance of the goods).
21.1 All correspondence, invoices and the required shipping documentation shall be sent to following
contacts as per above guidelines:
21.1.2 UN-Women:
21.2 Please note the following must be mentioned in ALL correspondences and invoices sent to
UN-Women:
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Annex IX: General Conditions of Contract
33
ANNEX X:
JV’s Party Legal Address in Country of [insert JV’s Party legal address in country of registration]
Registration:
Consortium/Association’s names of each (inset name, address, telephone numbers, fax numbers,
partner and contact information e-mail address)
Name of leading partner (with authority to [insert name, address, telephone/fax or cell number,
bind the JV, Consortium/Association during and the e-mail address]
the Bidding process and, in the event a
Contract is awarded, during contract
execution)
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Annex XI: Submission Checklist
Technical Proposal PDF sent to E-mail address specified in Invitation Letter, includes:
o Technical Proposal___________________________ ______ ______
☐
o Proposal submission form ______☐
o Joint Venture Form (if in a joint venture) ___________ ☐
Financial Proposal PDF sent to E-mail address specified in Invitation Letter___ _ ☐
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