Data Update Guide

600-00148-000 Rev 02
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 Document Revision History
Date Revision Description
Nov. 4, 2005 00 Initial Release per ECO-05-201
April 12, 2007 01 Updated per ECO-07-112
June 21, 2007 02 Updated per ECO-07-204

System Configuration
The following are the Minimum System Requirements to install and
run the CMax Data Extractor with the Jeppesen JeppView package:

● Microsoft Windows 2000 SP3, XP SP2, or XP Tablet Edition

● 1 GHz or faster processor
● 800 X 600 resolution display or larger
● 512 MB RAM or more
● 2.75 GB available hard drive space or more
● 64 MB video card or more
● 8x CD-ROM drive
● Broadband Internet connection for online download of program
updates
● 600 DPI printer, 6 pages per minute, color or better
● USB Flash Memory Drive, 256MB minimum size.
See the following website for a list of approved USB devices.

www.Avidyne.com/techpubs/support/USB%20flash%20support.pdf.

You can use a portable USB-compatible Zip® Drive, such as Avidyne

part number 200-00048-000 or another USB Zip® device.

600-00148-000 Rev 02 -i- Data Update Guide

Note for Zip Disk Users: Avidyne recommends using a 250MB Zip® drive
and disk. The 250MB disk and drive will allow you to load Jeppesen chart
subscriptions up to and including coverage of the entire United States and
Canada. Users subscribing to a region smaller than the entire United States
may be able to use a 100MB disk and drive. A 250MB drive can use 100MB
disks for smaller coverage areas, but a 100MB drive will not function with
250MB disks. A 750MB drive may also be used with 250MB or 750MB
disks, but requires external power.

Copyright
© Avidyne Corporation. All rights reserved. Reproduction of this publication or portion
thereof by any means without the express written consent of Avidyne Corporation is
prohibited. For further information contact Avidyne Corporation, 55 Old Bedford Road,
Lincoln, MA 01773, 781-402-7400. Information in this document is subject to change
without notice. Avidyne reserves the right to change or improve their products and to
make changes in the content of this material without obligation to notify any person or
organization of such changes or improvements.

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Table of Contents

Software License ..................................................... v

1 Introduction .............................................................. 1
2 Getting Started With CMax...................................... 5
Step 1: Obtain a subscription from Jeppesen.............................. 5
Step 2: Register your MFD at www.MyAvidyne.com................... 5
Step 3: Obtain your CMax Key Code ........................................ 13
3 Selecting a Download Method .............................. 15
Installing JSUM.......................................................................... 15
Updating the CMax Key Code in JSUM .................................... 17
Installing the CMax Data Extractor ............................................ 18
4 Extracting CMax Data ............................................ 21
Downloading Data Using JSUM ................................................ 21
Extracting CMax Data From a JeppView CD ............................ 23
5 Uploading Data to the MFD ................................... 27
Uploading Data to the MFD ....................................................... 27
6 Downloading NavData ........................................... 29
Downloading NavData Using JSUM.......................................... 29
Downloading Data from CD....................................................... 29
7 Downloading EMax Data From the MFD .............. 31
8 Troubleshooting..................................................... 33
Data Extractor............................................................................ 33
MFD Data Load Errors .............................................................. 34
Contacts .................................................................................... 37
9 Glossary of Terms ................................................. 39

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600-00148-000 Rev 02 -iv- Data Update Guide

Software License

Avidyne Corporation (“Avidyne”) is willing to license this software, pilot's

guide, and related materials (the “Software”) only on the condition that you
agree to all the terms of this agreement. Please read these terms carefully.
Trademarks
Avidyne, the Avidyne logo, Entegra, the Entegra logo, FlightMax, and the
FlightMax logo are trademarks of Avidyne Corporation. Other brands or
products are the trademarks or registered trademarks of their respective
holders and should be treated as such.
License and Certain Restrictions
You may use the Software for the FlightMax or Entegra for which it was
delivered. You may not copy the Software for any purpose. You may not
transfer the Software or any rights under this Agreement to another party
without this Agreement. The other party must agree to accept the terms of this
Agreement. The Software contains trade secrets. You may not decompile,
reverse engineer, disassemble, or otherwise reduce the Software to human-
readable form. You may not modify, adapt, translate, rent, sublicense, assign,
lease, loan, resell for proof, distribute, or network the Software, disk or related
materials or create derivative works based upon the software or any part
thereof. Title, ownership rights, and intellectual property rights in and to the
Software belongs to Avidyne and its licensors. The Software is protected by the
copyright laws of the United States and by international copyright treaties. Title,
ownership rights and intellectual property rights in and to the content accessed
through the Software is the property of Avidyne, and where applicable, to the
licensor content owners and may be protected by applicable copyright or other
law. This Agreement gives you no rights to such content.
Government Licensee
If you are acquiring the Software on behalf of any unit or agency of the United
States Government, this provision applies. The Government acknowledges
Avidyne's representation that the Software and its documentation were
developed at private expense and no part of them is in the public domain.
The Government acknowledges Avidyne's representation that the Software is
“Restricted Computer Software” as that term is defined in Clause 52.227-19
of the Federal Acquisition Regulations (FAR) and is “Commercial Computer
Software” as that term is defined in Subpart 227.401 of the Department of
Defense Federal Acquisition Regulation Supplement (DFARS). The
Government agrees that: If the Software is supplied to the Department of
Defense (DoD), the Software is classified as “Commercial Computer
Software” and the Government is acquiring only “restricted rights” in the
Software and its documentation as that term is defined in Clause 52.227-
7013(c)(1) of the DFARS, and If the Software is supplied to any unit or
agency of the United States Government other than DoD, the Government's
rights in the Software and its documentation will be as defined in Clause
52.227-19(c)(2) of the FAR.

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Software License

Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as
set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 52.227-7013, and when applicable
subparagraphs (a) through (d) of the Commercial Computer-Restricted rights
clause at FAR 52.227-19, and in similar clauses in the NASA FAR Supplement.
- Avidyne Corporation, 55 Old Bedford Road, Lincoln, MA 01773.
Export Law Assurances
You acknowledge and agree that the Software is subject to restrictions and
controls imposed by the United States Export Administration Act and Arms
Export Control Act (the “Acts”) and the regulations thereunder. You agree and
certify that neither the Software nor any direct product thereof is being or will
be acquired, shipped, transferred or exported, directly or indirectly, into any
country prohibited by the Acts and the regulations thereunder or will be used
for any purpose prohibited by the same.
Miscellaneous
This Agreement will be governed by the internal laws of the State of
Massachusetts. If any provision of this Agreement is held to be
unenforceable, that provision will be removed and the remaining provisions
will remain in full force. This Agreement is the complete and exclusive
statement of the agreement between us which supersedes any other
communications between us in relation to the subject matter of this
Agreement. This Software contains dated information. Use of the Software is
based on your understanding that this Software may not include all the
information or the most current information relevant to your particular
situation. If you have any questions concerning this Agreement, you may
contact Avidyne by writing to Avidyne Corporation, 55 Old Bedford Road,
Lincoln, MA 01773. You acknowledge that, in providing you with the
Software, Avidyne and its licensors rely upon you to read this Agreement,
understand it, and agree to be bound by its terms and not those contained in
your purchase order.
If you do not agree to the terms of this license, Avidyne is unwilling to license
the product to you. In such event, you may not use or copy the product, and
you should promptly contact Avidyne for instructions on return of the unused
product(s) for a refund.
Copyright
© 2007 Avidyne Corporation. All rights reserved. Reproduction of this
publication or any portion thereof by any means without the express written
consent of Avidyne Corporation is prohibited. For further information contact
Avidyne Corporation, 55 Old Bedford Road, Lincoln, MA 01773, 781-402-
7400. Information in this document is subject to change without notice.
Avidyne reserves the right to change or improve their products and to make
changes in the content of this material without obligation to notify any person
or organization of such changes or improvements.

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1 Introduction

This guide describes how to update CMax™ Chart data and NavData
on your Avidyne EX500 or EX5000 Multi-Function Display (MFD).

● CMax™ Chart Data Is an optional Avidyne feature that allows

you to view JeppView Electronic Chart Data. If your aircraft has
the CMax feature, the Chart tab will be available on your MFD.
Chart data is provided through a subscription service with
Jeppesen Sanderson, Inc. This subscription is different from a
normal NavData or Jeppview for PC subscription and must be
purchased specifically. The CMax coverage area does not need
to match the NavData coverage area. All CMax Electronic Charts
are copyright protected by Jeppesen Sanderson.
■ For information to get started with CMax, see Section 1,
"Getting Started with CMax" on page 4.
■ For information to download CMax Data, see Section 1,
"Extracting CMax Data" on page 20.
● NavData Is for the Map and Nearest Pages. Avidyne uses
NavData from Jeppesen Sanderson, Inc. It is your duty as the
pilot in command to ensure that your flight data remains up to
date.
Your MFD is delivered with a current database of public-use
airports, navaids, airways, navigational fixes and obstacles. This
data is displayed on the moving map for situational awareness,
as well as to provide information such as runway layouts and
radio frequencies.
The NavData database is stored within the MFD and is not
updated in any way by information coming from a GPS. Updates
to the MFD database are available from Jeppesen Sanderson,
Inc. every 28 days and may be purchased individually or on a
subscription basis.
Database updates can be downloaded directly from Jeppesen
using the Jeppesen Services Update Manager (JSUM) or can be
mailed to you in CD format. Loading the update into the MFD is a
two-step process that requires a PC running Windows 2000 or
Windows XP and a portable USB device (250MB Zip Drive or
USB Flash Memory Drive).

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Introduction

The navigation data for the MFD includes copyrighted data

compilations that are owned by Jeppesen Sanderson, Inc.
Avidyne has been granted a limited, non-exclusive license to use
this navigational data. The copyrighted subject matter may be
used only in connection with the ordinary and intended use of the
MFD as described in this manual. Use for any other purpose, or
reproduction or copying of any portion of said copyrighted subject
matter, is strictly prohibited.
For more information on downloading NavData, refer to Section
1, “Downloading NavData”, on page 28. You can download
EMax™ Total Engine Management Data for some EX5000-
equipped aircraft from your MFD to your portable USB device.
From there, you can download engine and other data to your PC
for analysis.

You can use a Zip Drive or USB Flash Memory Drives to move data
between your PC and the MFD. USB Flash Memory Drives come in
many sizes and configurations. For a list of approved USB Flash
Memory Drives, see the Avidyne website:

www.Avidyne.com/techpubs/support/USB%20flash%20support.pdf.

Data Update Guide -2- 600-00148-000 Rev 02

Note: The term portable USB device refers to a USB Flash Memory
Drive or a Zip Drive.

Notes for Zip Disk and USB Flash Memory Drive users:
If your Zip drive ejects the Zip disk without reading the update, the most
likely reason is that the disk has been formatted as “FAT 32.”
• Your Zip Disk or USB drive must be in “FAT” format. If you purchase
portable media that is formatted as “FAT 32,” you must reformat it.
• When you reformat the disk, you MUST select the “FAT” file system as
a format option. Windows XP defaults to “FAT 32”, which is not
compatible with the EX500 or EX5000.
• For Iomega Zip Disk Users: Do not install the Iomega Tools disk on
your PC. The Iomega tools will not allow you to use the “FAT” file
system format. Uninstall Iomega tools if installed.
Notes for USB Flash Memory users:
• You cannot upload both CMax Chart Data and NavData from the same
USB Flash Memory device at the same time. Therefore, Avidyne
suggests that you keep one USB Flash memory drive for CMax and
another for NavData (and, if your aircraft is equipped with EMax, one
more USB device to download EMax data from your MFD).
• Many USB Flash Memory Drives are now delivered with U3 Launchpad
installed. This application, from U3, prevents any Jeppesen data
(NavData or CMax Charts) from loading. If your USB Flash Memory
Drive has U3 Launchpad, you must uninstall it. For information about
uninstalling U3 Launchpad, see www.u3.com/uninstall/.
• Avidyne recommends using a USB 2.0 Flash Memory drive with a size
of 128 MB, 256 MB, or 512 MB. Use of a 1 GB USB Flash Memory
drive or larger is not recommended for data updates. Please visit
http://www.avidyne.com/products/USB%20flash%20support.pdf
for a complete list of Avidyne tested 2.0 USB Flash Memory devices.

When your CMax Chart Data or NavData has been loaded on to your
portable USB devices bring the portable USB devices to your aircraft
and follow the instructions in the Avidyne Pilot’s Guide for your
aircraft.

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Introduction

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 Step 1: Obtain a subscription from Jeppesen

2 Getting Started With CMax

You have to complete the following preliminary steps before loading

your CMax data:

1) Obtain a subscription from Jeppesen.

2) Register your MFD at www.MyAvidyne.com.

3) Obtain your CMax Key Code.

These steps need to be completed only once, when your subscription

is first issued.

2.1Step 1: Obtain a subscription from Jeppesen

Call Jeppesen at 303-328-4274 or 800-621-JEPP (5377), or visit their
web site at www.jeppesen.com. When you order a subscription,
Jeppesen will send you the following:

■ One or two CDs containing Chart Data.

■ Your Jeppesen Software Serial Number (subscriber
number). This number is unique to your subscription. It is the
key to unlocking the Chart Data for the coverage area you
have purchased.
■ A program CD that installs the JeppView PC program on your
computer for pre-flight chart reviews.
During your initial subscription period, and any time you add or
alter your chart coverage area, Jeppesen must provide you with
at least one coverage code. The coverage code(s) allow you to
access new coverage areas before your subscription number
becomes active for those areas, which might take one data cycle.
2.2 Step 2: Register your MFD at www.MyAvidyne.com
Register your MFD at www.MyAvidyne.com if you have not done so
already. If your MFD is already registered, but you want to begin
using CMax, see Section 1.3, "Step 3: Obtain your CMax Key Code"
on page 12.

Note: If your MFD has a Setup Page, CMax is not available.

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Getting Started With CMax

To register your MFD, you will need your MFD serial number. To find
your MFD serial number, power up the MFD and go to the Aux Page.
The serial number is an eight-digit number displayed on the screen,
for example, 00001850 or 20498214. If your aircraft has a PFD
installed, write down the PFD serial number, as well. You can usually
find the PFD serial number in the aircraft maintenance records.

1) Return to your computer and go to www.MyAvidyne.com to

display the Avidyne Login window (see Figure 1).

Figure 1. MyAvidyne Login Window

2) If you do not have a MyAvidyne account, click Enroll Now to

begin the registration process (see Figure 2). If you have already
registered, login in under Return Account Users.

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 Step 2: Register your MFD at www.MyAvidyne.com

Figure 2. Create New User Window

3) Use the Helpful Hints on the webpage shown in Figure 3 to create

your Username and Password.

Note: To ensure your privacy, Avidyne recommends that you do not

use your actual password for the Password Question
Answer.

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Getting Started With CMax

Figure 3. New UserName and Password Helpful Hints

4) Click Continue Enrollment. The Enter Contact Information

window is displayed (Figure 4).

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 Step 2: Register your MFD at www.MyAvidyne.com

Figure 4. Enter Contact Information Window

5) Enter your name, address, telephone, and E-mail address. This

information will be kept private. It is only used by Avidyne to
contact you, if necessary.

6) Click Continue Enrollment. The Add New Aircraft window is

displayed (Figure 5).

Figure 5. Add New Aircraft Window

7) Enter the information to describe your aircraft. If you have more

than one aircraft, you can enter them after your account is initially
established by clicking on the ACCOUNT link.

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Getting Started With CMax

8) Click Continue Enrollment. The Select Unit Types window is

displayed (Figure 6).

Figure 6. Select Unit Types Window

9) Check the box that applies to the model of MFD that you own.

Note: All MFD displays are landscape orientation except for

Columbia. For Columbia aircraft, select EX5000 Portrait
MFD.

If you have an Avidyne Entegra EXP5000 PFD, please register it

at the same time by checking the box for PFD.

Note: You must have the MFD and the PFD serial numbers
available for this registration to work for both units. If you do
not have your PFD serial number available, do not check the
PFD box at this time.

10) Click Continue to display the Enter Unit Info window

(see Figure 7).

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 Step 2: Register your MFD at www.MyAvidyne.com

Figure 7. Enter Unit Info Window

11) Enter the serial number for the equipment selected.

Do not enter leading zeros (for example, for 00001850, enter

1850).
If you have dual PFDs please enter at least one of their serial
numbers; once your account has been established, please click
on the ACCOUNT link and then click ADD ADDITIONAL UNITS.
12) Click Finish Enrollment.

Your MyAvidyne account will be created and the Warranty

Registration Confirmation window will be displayed (see
Figure 8).

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Getting Started With CMax

Figure 8. Registration Confirmation Window

Note: If you need to register a PFD or MFD for the same aircraft,
please do so before signing up for the Extended Flex
Warranty.

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 Step 3: Obtain your CMax Key Code

2.3 Step 3: Obtain your CMax Key Code

The CMax Key Code links your Jeppesen subscription number to
your MFD Serial number. It is required to load CMax data to your
MFD.

➤ To obtain your Avidyne CMax Key Code, do the following:

From the Registration Confirmation window,

1) Click on CMax Key Code. The CMax Authorization window is

displayed (see Figure 9).

2) If you choose to activate CMax at a later time, log into

www.MyAvidyne.com with your User ID and Password. Select
the CMAX tab to display the CMax Authorization page.

Figure 9. CMax Authorization Window

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Getting Started With CMax

3) On the CMax Authorization Page, enter your Jeppesen Software

Serial Number. Be sure to type in the entire number (without
spaces or dashes), or your dataload will be unsuccessful.

Note: It is crucial that you type the serial number correctly for a
successful download to occur. Be aware that the letter “O” is
different from the number “0,” and the letters capital “I” and small “l”
are different from the number “1.”

4) Click Generate Key Code to create your CMax Key Code. Copy
the CMax Key Code to a secure place.

Once you have generated the CMax Key Code, Avidyne

suggests that you use the Copy to clipboard button to copy this
number to a file. You will need to use it later.
■ Follow the directions on the CMax Authorization Page to
copy the Key Code.
■ Open an external text editor (such as Notepad), create a new
file, and copy the Key Code into the file.
■ Save the file on your computer with an identifiable name.
■ Print a paper copy and store it in a secure place.

Note: Your Avidyne CMax Key Code is valid as long as your

Jeppesen Software Serial number and your Avidyne MFD
Serial Number do not change. If either the Jeppesen
Software Serial Number or MFD Serial Number changes, you
will need to regenerate the CMax Key Code. This can occur if
your MFD is replaced by an Avidyne service center.

To receive Jeppesen Materials, install the CMax Data Extractor

or Jeppesen Services Update Manager (JSUM) on your
computer, as described in the following section.

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3 Selecting a Download Method

To download Chart Data use one of the following procedures:

● JSUM (Jeppesen Services Update Manager)—JSUM allows

you to download both Chart and NavData directly from the
Jeppesen website.
● CMax Data Extractor—The CMax Data Extractor allows you to
download Chart Data from a CD-ROM. See Section 1.3,
"Installing the CMax Data Extractor" on page 17 for installation
information.
3.1 Installing JSUM
You can download and install the Jeppesen Services Update
Manager (JSUM) from Jeppesen Sanderson, Inc. For more
information, see the Jeppesen Technical Support website at
www.jeppesen.com. JSUM creates a Jeppesen Services icon on your
computer desktop.

➤ To set up and use JSUM for the first time:

1) Plug your portable USB device into the USB port on your PC.

2) After installing Jeppesen Electronic Charts Disk 1 & 2, open

JSUM on your PC (click on the Jeppesen Services icon or open
Jeppesen Services from your Programs Menu).

3) The JSUM Login window is displayed. Make sure the version is

V1.1.8.

4) Enter your Jeppesen Login and Password and click OK. If you do
not remember your Login or Password, contact Jeppesen.

5) The Jeppesen Services Update Manager is displayed with your

new updates.

6) Update the CMax Key Code:

■ Right-click the mouse key and select Set Avidyne Key.

■ The Avidyne CMax Key Code window is displayed.

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Selecting a Download Method

Figure 10. CMax Key Code

■ Enter the CMax Key Code that you saved into the Avidyne
CMax Key Code box.
■ Click OK. The new Key Code is saved.
7) Double-click on one of your waiting updates. The following
message is displayed.

8) Click Yes. The following window is displayed.

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 Updating the CMax Key Code in JSUM

9) If JSUM does not automatically detect your portable USB device,

click on Browse and select the device.

10) When the portable USB device is selected, click Continue. JSUM
begins downloading the Chart Data to your portable USB device.

For more information about downloading data using JSUM, see

Section 1.1, "Downloading NavData Using JSUM" on 28.

3.2 Updating the CMax Key Code in JSUM

If your MFD Serial Number or Jeppesen Serial Number changes (that
is, if you receive a new MFD from Avidyne or change your Jeppesen
services), you will need to update your CMax Key Code.

➤ To update your Key Code:

1) Login to MyAvidyne.com.

2) If you have received a replacement MFD from Avidyne, the new

MFD Unit Serial Number should be displayed. If the new Serial
Number is not displayed, call Avidyne Technical Support.

3) Then, follow the instructions in Section 1.3, "Step 3: Obtain your

CMax Key Code" on page 12 to obtain a new CMax Key Code
and copy it to the clipboard. Be sure to save and print a copy of
the new Key Code.

4) Open JSUM and select the Avidyne Electronic Chart Service.

5) Right-click the mouse key and select Set Avidyne Key.

6) The Avidyne CMax Key Code window is displayed.

Data Update Guide -17- 600-00148-000 Rev 02

7) Enter the CMax Key Code into the Avidyne CMax Key Code box.
For information about the CMax Key Code, see Section 1.3,
"Step 3: Obtain your CMax Key Code" on page 12.

8) Click OK. The new key code has now been saved and you can
begin downloading the Electronic Chart Data as described in
Section 1.1, "Downloading Data Using JSUM" on page 28.

3.3 Installing the CMax Data Extractor

The CMax Data Extractor program prepares the JeppView Chart
Data for use in your MFD and copies it to your portable USB device.
In general, you will only need to install the CMax Data Extractor once.

Note for existing CMax users: You do not need to re-install the CMax
Data Extractor unless you have upgraded to EX500 Release 3 (Software
P/N 530-00193-000) or EX5000 Release 6 (P/N 530-00180-XXX).
Confirm your CMax Data Extractor version by starting the Extractor in the
normal manner and observing the version number at the top of the
program window. You must have version 1.2.1 or higher to work with
Release 3 or Release 6 MFD software. If you do not need to re-install the
CMax Data Extractor, go to Section 1, "Extracting CMax Data from a
JeppView CD" on page 22.

Note: These instructions are for installing an independent copy of the

CMax Data Extractor on your PC. You may already have the Data
Extractor on your PC from your JeppView3 installation. Use these
instructions to install an additional copy on the same PC or another PC.
You can install multiple copies of the CMax Data Extractor.

3.3.1 Determining Your CMax Data Extractor Version

To determine the version of the CMax Data Extractor that is currently
installed on your PC, start the CMax Data Extractor following the
normal procedure. From the CMax Data Extractor main window, look
at the version number at the top of the window. If the version number
is not 1.2.1, you must update the CMax Data Extractor, as described
in Updating or Installing the Data Extractor, below.

3.3.2 Updating or Installing the Data Extractor

The CMax Data Extractor will be updated by your JeppView Data
Update CD-ROM, automatically. However, there might be a transition

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 Installing the CMax Data Extractor

period between the availability of EX500 Release 3 or EX5000

Release 6 MFD software and the Jeppesen CD update. In this case,
you can download the CMax Data Extractor from the Avidyne website
if you have an extra or an alternate installation of the CMax Data
Extractor.

➤ To download and install the Data Extractor, do the following:

1) Find the directory that contains the CMax Data Extractor on your
PC. For regular JeppView3 installations, this is typically
C:\Programs\FliteStar\Jeppesen3\Extractor.

2) Delete all of the files in this folder except extractor.cfg. This

configuration file stores your subscription number so you do not
have to re-enter it.

3) Open an internet browser window from your PC, and go to:

www.avidyne.com/Support/MFD_Tech_pubs.shtm

4) Under CMax Data Extractor Utility, click Download. The WinZip

Self-Extractor begins the download and the WinZip Self-Extractor
window is displayed.

5) Click Browse and go to the original file location,

C:\jeppesen\JeppView3\Extractor (or to another location that you
have selected), and click Unzip.

Note: If you install the CMax Data Extractor to a different location, be sure
to copy the extractor.cfg file to your new location.

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Selecting a Download Method

6) The WinZip Self-Extractor displays the following window.

7) Click OK to close this window and then click Close to close the
WinZip Self-Extractor.
8) Open a Windows Explorer window and browse to the location
where you installed the new files. Double-click on
AviJeppDataExtractor.exe (or AviJeppDataExtractor).

9) Verify that the version number at the top of the window is 1.2.1.
10) At this point, you might want to create a desktop shortcut to the
CMax Data Extractor utility, as described in the following section.
For information about using the Data Extractor Utility, see Section
1.2, "Downloading Data from CD" on page 28.
3.3.3 Creating a Desktop Shortcut
Avidyne suggests that you create a desktop shortcut to make the
CMax Data Extractor easy to find.
To create a shortcut, do the following:
1) From an Explorer window, browse to the location where you
extracted the CMax Data Extractor files. Go to:
C:/Jeppesen/Jepp Views/Extractor.
2) Right-click on AviJeppDataExtractor.exe (or on
AviJeppDataExtractor).
3) From the right-click menu, select Create Shortcut.
4) A file called, Shortcut to AviJeppDataExtractor.exe, is created in
the same directory.
5) Drag the Shortcut to AviJeppDataExtractor.exe file from the
directory to your desktop. You can now double-click on the
shortcut to start the CMax Data Extractor.

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 Downloading Data Using JSUM

4 Extracting CMax Data

You can extract CMax Chart data from a JeppView Electronic Chart
Data CD or extract it online using the Jeppesen Service Update
Manager (JSUM).

Before you can load CMax Chart Data onto your MFD, you must have
one of the following:

● JSUM installed on your PC and an internet connection (for

access to the Jeppesen website).
● The CMax Data Extractor application installed on your PC and a
JeppView Chart Data CD from Jeppesen.
You must also have the following:

● Your Avidyne CMax Key Code

● A portable USB device (USB Flash Memory Drive or Zip Drive)
4.1 Downloading Data Using JSUM
After JSUM has been installed and set up, you can use it to download
your CMax Chart Data and Nav Data as follows:

1) Open JSUM on your PC (on your desktop, it might be an icon

called Jeppesen Services). The JSUM Login window is
displayed.

2) Enter your Jeppesen Login and Password and click OK. If you do
not remember your Login or Password, contact Jeppesen. The
Jeppesen Services Update Manager is displayed with your
updates (see Figure 11).

Note: You must use JSUM V1.1.8, or later.

Data Update Guide -21- 600-00148-000 Rev 02

 Figure 11. Jeppeson Services Update Manager

3) Left-click on the Service you want to download: the Electronic

Chart Service, CMax, or NavData.

4) Click Start. The service will download data to the location you
selected in Section 1.1, "Installing JSUM" on page 14.

Wait until the popup window says that the service has been

!
programmed successfully. Do not pull out the USB drive until
the load has completed and a message is displayed that says
the card is ready for use.
5) Do not remove the USB device from USB port until you have
been prompted that the download is complete. When the
download has finished, the JSUM Download Progress bar will
read 100%. At this point, you can close JSUM, remove your
portable USB device from the USB port, and bring it to your
airplane.

6) Refer to your aircraft’s Multi-Function Display Pilot’s Guide for

Instructions on downloading data from your portable USB device
to your MFD.

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4.2 Extracting CMax Data From a JeppView CD
➤ To extract CMax Data to your portable USB device using the
Jeppesen Electronic Chart Data CD, do the following:

1) Load the Jeppesen Electronic Chart Data CD in the CD-ROM

drive of your PC.

2) Connect your portable USB device to a USB port on your PC. If

you are using a Zip Drive, insert a Zip disk after you plug in the
Zip Drive.

3) On your PC, use one of the following paths to start the CMax
Data Extractor:

■ Click on the shortcut you created in Section 3.3.3, "Creating

a Desktop Shortcut" on page 20.
■ Find and double-click on the AviJeppDataExtractor.exe file
where it is stored on your PC. Go to:
C:/Jeppesen/JeppViews/Extractor.
The CMax Data Extractor starts up and displays a window similar to
one shown in Figure 12.

Figure 12. Serial Number Input Window

600-00148-000 Rev 02 -23- Data Update Guide

1) If needed, enter your Jeppesen Software Serial Number and
Avidyne CMax Key Code into the fields in the CMax Data
Extractor window.

If you have installed the JeppView PC application on your computer,

the Jeppesen Software Serial Number should already be filled in for
you. The CMax Data Extractor will store both of these numbers. You
will not have to re-enter them the next time you run the extractor.
When both the Jeppesen Serial Number and Avidyne CMax Key
Code are in a valid format, the Next button becomes Active.
2) If you have installed JeppView on your PC, the coverage code
fields should already be filled in.

To check or update the Coverage Codes, click on the Coverage

Codes button to display the Coverage Code fields on the right
side of the extractor window. If you need to add the coverage
codes, add them here.
3) Click Next. The Connect and Enter Path window is displayed (see
Figure 13).

Figure 13. Connect and Enter Path Window

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 Extracting CMax Data From a JeppView CD

1) Specify the drive location of the Jeppesen Chart Data CD by

typing it into the text box or using the Browse button.

2) Enter the drive location of your portable USB device (USB Flash
Memory Drive or Zip Drive) or use the Browse button to locate it.
When both paths are valid, the Next button will become active.

3) Click Next. This will start the data extraction and display a
progress screen.

The Data Extractor reports its progress as it transfers the data to

the portable USB device (see Figure 14). When the transfer has
been completed, a message will appear indicating transfer was
successful.

Figure 14. Data Transfer Window

Data Update Guide -25- 600-00148-000 Rev 02

4) Click Finish to complete the Data Extraction Process. (When the
Data Extraction has been completed, the Cancel button changes
to Finish.) You can safely remove your portable USB device.

Note for Zip Disk Users: The Zip Disk will usually eject automatically
when it has finished. If it does not, you can safely eject it yourself after you
have clicked the Finish button.

5) Now, load the data into your MFD as described in the Reference
section of your Avidyne MFD Pilot’s Guide.

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 Uploading Data to the MFD

5 Uploading Data to the MFD

!
Do not let the portable Zip drive dangle by its cable. It can
result in damage to the MFD or the drive, as well as a dataload
failure.

Do not insert the Zip disk into the drive until the first FlightMax

!
logo screen is displayed on the MFD. The disk might be
damaged if it is already in the Zip drive when power is first
applied.

Do not unplug the drive from the MFD or power off the MFD

!
until the data loader Zip disk has been ejected from the drive
and the CMax data has been loaded into your MFD.
Neglecting this step could damage the Zip disk.

5.1 Uploading Data to the MFD

After JSUM has been installed and set up, you can use it to download
your CMax Chart Data and Nav Data as follows:

1) With the MFD power off, connect the portable Zip drive cable or
the USB flash memory drive to the USB port on the front of the
MFD.

2) Turn on the MFD. When the initial FlightMax logo screen is

displayed, insert the Zip disk into the drive. The Dataloader
screen is displayed.

Note: If this is the first-ever CMax Chart Data update, you might
see a warning that you are about to load older data than what
the MFD already contains. This warning is normal because
the preloaded demo charts are set to expire in the year 2020.
Press, “Proceed” to start the loading of the chart data into the
MFD.

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Uploading Data to the MFD

3) The Dataloader displays its progress as it loads the charts data

into the MFD. After the charts have been loaded, the Dataloader
performs an integrity check on the data and, if all data is valid, it
displays a message that says the data load was successful.

4) When the data load operation has been completed, the MFD
continues to the normal Startup Screen.

5) Confirm the valid data of the Chart data as reported on the

Startup Screen.

6) Go to the Chart page and select a chart from an airport that is in

your subscription area. Confirm that the chart is available and can
be displayed.

7) Refer to the Troubleshooting section at the end of the Guide if

you encounter any errors.

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 Downloading NavData Using JSUM

6 Downloading NavData

It is your duty as the pilot in command to ensure that your flight data is
up to date. NavData updates can be purchased directly from
Jeppesen Sanderson, Inc. Contact Jeppesen at 800-621-5377 or visit
their website at www.jeppesen.com.

You can extract NavData from a CD or online using the Jeppesen

Service Update Manager (JSUM). For information about using JSUM,
see Jeppesen Technical Support at www.jeppesen.com.

6.1 Downloading NavData Using JSUM

Follow the directions for downloading data in Section 1.1,
"Downloading Data Using JSUM" on page 28.

Note: Keep in mind that you must download NavData and CMax
Electronic Chart Data to separate Zip Disks or USB Flash
Memory Drives.

6.2 Downloading Data from CD

➤ To download NavData from CD:
1) Connect a portable USB device (USB Flash Memory Drive or Zip
Drive) to a USB port on a PC running Windows XP or 2000.

If you are using a Zip Drive, insert a Zip Disk (at least 100MB) into
the Zip Drive.
2) Insert the database update CD obtained from Jeppesen into the
PC’s CD-ROM drive. The “Avidyne Navigation Data” window
should appear automatically.

If it does not, click on Start->Run->Browse, then select the drive

letter for your CD-ROM drive, double-click on
FlightMaxInstall.exe and click OK.
3) Click on the button labeled, Install Flightmax Navigation Data
Disk to ZIP-100.

4) The system copies all the necessary update files from the CD-
ROM into the portable USB device.

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Downloading NavData

Note: If you are using a Zip Drive, remove the Zip Disk before
disconnecting the Zip Drive from the PC when the download
is finished.

5) When the download has completed, load the data into your MFD
as described in the Reference section of your Avidyne MFD
Pilot’s Guide.

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 Downloading Data from CD

7 Downloading EMax Data From the MFD

For EX5000 users only, EMax™ Total Engine Management is a

feature that might be available for your aircraft as part of your MFD
package or as an option.

EMax provides a number of features, including real-time recording of

time, position, and critical engine performance parameters. EMax
records engine and position data for the last 100 hours of flight. The
data is recorded every six seconds whenever the MFD is operating.

The output, which you can download via the MFD data port, is in the
following files:

● An ASCII text file (.txt) contains the engine performance data. It

can be opened by most spreadsheet programs for analysis.
● A Jeppesen Track file (.log) contains position data that is
compatible with Jeppesen FliteStar. For more information about
the FliteStar track file, see www.Jeppesen.com.
For information about downloading EMax data from your MFD, see
the Avidyne Pilot’s Guide for your aircraft.

When the data is on your portable USB device, you can copy the files
to an appropriate location on your PC.

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Downloading EMax Data From the MFD

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Data Update Guide -32- 600-00148-000 Rev 02

 Data Extractor

8 Troubleshooting

8.1 Data Extractor

Error Solution
The Jeppesen serial ■ Verify that the serial number was correctly
number is invalid. entered. This number is case sensitive. Be
aware that the letter “O” is different from the
number “0,” and the letters capital “I” and small
“l” are different from the number “1.” Use Copy
and Paste to avoid these types of errors.
■ Verify your subscription information is correct at
www.jeppesen.com
The CMax key is Verify that the CMax key was entered correctly.
invalid. This number is case sensitive. The key is available
at www.MyAvidyne.com. Be aware that the letter
“O” is different from the number “0,” and the letters
capital “I” and small “l” are different from the
number “1.” You can use Copy and Paste to avoid
these types of errors.
The Jeppesen serial ■ Verify that the serial number was correctly
number is invalid. entered. This number is case sensitive. Be
aware that the letter “O” is different from the
number “0,” and the letters capital “I” and small
“l” are different from the number “1.” Use Copy
and Paste to avoid these types of errors.
■ Verify your subscription information is correct at
www.jeppesen.com.
The CMax key is ■ Verify the CMax key was correctly entered. This
invalid. number is case sensitive. The key is available
at www.MyAvidyne.com. Be aware that the
letter “O” is different from the number “0,” and
the letters capital “I” and small “l” are different
from the number “1.” Use Copy and Paste to
avoid these types of errors.

Data Update Guide -33- 600-00148-000 Rev 02

Troubleshooting

8.2 MFD Data Load Errors

Error Solution
The MFD data load reports ■ Power down MFD and verify the data load
corrupt data file. cable is connected properly.
■ The file stored on the Zip disk might be
corrupted. Rerun the CMax Extractor on
your PC.
This Jeppesen Chart ■ Verify the data was created for this MFD.
Update is not authorized ■ If you are using JSUM, verify that the CMax
for use on this MFD. Key Code is correct. Jeppesen does not
verify the CMax Key Code during download.
■ Chart data for different MFDs is not
interchangeable.
■ Regenerate the Key Code as described in
Section 1.3, "Step 3: Obtain your CMax Key
Code" on page 12.
The MFD indicates no Reload the data and watch for errors. Be sure
chart data after reboot. the MFD indicates a successful data load
before powering down.
Chart data on MFD does ■ If this is a new subscription or the regions in
not match subscribed this subscription have been modified, check
regions. your Jeppesen information for coverage
codes. If necessary, run the extractor again
and add the coverage codes as described in
Section 1.2, "Extracting CMax Data From a
JeppView CD" on page 22.
■ Contact Jeppesen billing support.
The update has failed Your Zip disk or USB Flash Memory Device
without affecting the unit. might be corrupt. Reformat the portable USB
device and try again.
Failure Handler called with Contact Avidyne Technical Support. Be sure to
unexpected state (##) write down the state number.
Invalid disk Your Zip disk or USB Flash Memory Device
might be corrupt. Reformat the portable USB
device and try again.
Error writing files Try updating your data again. If you still
encounter problems, call Avidyne Technical
Support.
Not enough space Your portable USB device is too small. For
CMax Chart Data, ensure that you are using a
250MB Zip Disk or 256MB or larger USB Flash
Memory Device.

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 MFD Data Load Errors

Error Solution
Internal error: # ■ Try updating your data again.
■ If you still encounter problems, call Avidyne
Technical Support.
■ Be sure to have the error number available.
CMax Data Update Failed ■ If you are updating CMax Chart Data using
Verifying CRC Error JSUM online, then download the latest
JSUM version online at
www.Jeppesen.com/JSUM and retry the
update.
■ Try using the Jeppesen Electronic Chart
Disk CD with the CMax Data Extractor.
The MFD data load reports ■ Power down MFD, verify the data load cable
corrupt data file. is properly connected.
■ The file stored on the Zip disk may be
corrupted. Rerun the CMax Extractor on
your PC.
This Jeppesen Chart ■ Verify the data was created for this MFD.
Update is not authorized ■ If using JSUM, verify that the CMax Key
for use on this MFD. Code is correct. Jeppesen does not verify
the CMax Key Code during download.
■ Chart data for different MFDs is not
interchangeable.
■ Regenerate the Key Code.
The MFD indicates no ■ Reload data. Watch for errors during data
chart data after reboot. load. Be sure the MFD indicates a
successful data load before powering down.
Chart data on MFD does ■ If this is a new subscription or the regions in
not match subscribed this subscription have been modified, check
regions. your Jeppesen information for coverage
codes. If needed, run the extractor again
and add the coverage codes.
■ Contact Jeppesen billing support.
The update has failed ■ Your Zip disk or USB Flash Memory Device
without affecting the unit. may be corrupt. Re-format the portable USB
device and try again.
Zip Disk ejects from Zip ■ Zip Disk is in the incorrect Format. Re-
Drive Dataloader and the format Zip Disk to format “FAT” and upload
MFD goes into a normal updates.
Startup sequence.

Data Update Guide -35- 600-00148-000 Rev 02

Troubleshooting

Error Solution
Updating with a USB Flash ■ USB Flash Memory Drive is in the incorrect
Memory Drive the MFD Format. Re-format USB Flash Memory
goes into a normal Startup Drive to format “FAT” and upload updates.
sequence.
Failure Handler called with ■ Contact Avidyne Technical Support. Be sure
unexpected state (##) to write down the state number.

Invalid disk ■ Your Zip disk or USB Flash Memory Device

may be corrupt. Reformat the portable USB
device and try again.
Error writing files ■ Try updating your data again. If the problem
persists, call Avidyne Technical Support.
Not enough space ■ Your portable USB device is too small. For
CMax Chart Data, ensure that you are using
a 250MB Zip Disk or 256MB or larger USB
Flash Memory Device.
Internal error: ■ Try updating your data again.
■ If the problem persists, call Avidyne
Technical Support. Be sure to have the error
number available.
CMax Data Update Failed ■ If updating CMax Chart Data using JSUM
Verifying CRC Error online, then download the latest JSUM
online version at: www.jeppesen.com/
JSUM Retry updating CMax Data.
■ Try using the Jeppesen Electronic Chart
Disk CD with the CMax Data Extractor.
The MFD indicates Ready ■ Either the USB Flash Memory Drive or Zip
to Write Engine/Broadcast Disk is blank or has incorrect files. Upload
Data to Removable Media the Database updates again using either
when trying to upload JSUM or the Data Extractor.
Database updates

If you encounter one of these types of data load problem, follow the
recommended steps. If the data still cannot be properly loaded,
contact the appropriate Technical Support at one of the numbers
listed in Section 8.3 Contacts.

Data Update Guide -36- 600-00148-000 Rev 02

 Contacts

The aircraft might still be dispatched even after an unsuccessful data

load operation. However, if the chart data is not available on the MFD
at the time of dispatch, make sure that you have the appropriate
information on board to complete the flight. Contact the appropriate
Technical Support if the problem is not resolved.

For details on Map Page or CMax functions, consult your Avidyne

MFD Pilot’s Guide.

In the unlikely event of data corruption during normal flight

operations, the MFD might exhibit one of the following symptoms:

● MFD reports that no chart data is available at all.

● Chart page is not accessible.
● Expected airports are not available for chart selection.
If any of these conditions are observed, reload the CMax Chart Data
from your portable USB device. If problems continues, contact your
dealer or Tech Support.

8.3 Contacts
8.3.1 Contacting Jeppesen
● Website: www.Jeppesen.com
● Tech support: 800-732-2800
● Billing and subscription support: 800-621-5377
8.3.2 Contacting Avidyne
● Website: www.Avidyne.com
Tech support: 888-723-7592

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Troubleshooting

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Data Update Guide -38- 600-00148-000 Rev 02

 Contacts

9 Glossary of Terms

Avidyne CMax Key Code—a unique number that ties your Jeppesen
Serial Number to your MFD Serial Number. This code is required for
loading chart data.

CMax Data Extractor—PC based program that extracts your chart

data from the Jeppesen CD-ROM and stores in on your MFD
Dataloader.

Coverage Area or Coverage Region—The geographic region that

incorporates your chart subscription coverage. Examples are Eastern
U.S., Western U.S., etc. See www.jeppesen.com for definitions of
available coverage regions.

Coverage Codes—Optional codes issued by Jeppesen that allow

you to access additional chart data coverage areas immediately,
without waiting for the changes to become available through your
Jeppesen serial number. Coverage codes typically change every
month.

Jeppesen Serial Number—Your unique subscription number issued

by Jeppesen.

JSUM—Jeppesen Services Update Manager—A Jeppesen online

utility that allows you to download CMax and NavData directly from
the Jeppesen website.

MFD Serial Number—The unique serial number of your MFD

hardware.

Portable USB Device—Allows you to bring new data to your aircraft

and update your MFD. A portable USB device can be either a Zip
Drive with Zip Disk (Dataloader) or an Avidyne-approved USB Flash
Memory Drive. The list of approved drives is available from the
Avidyne website on the following webpage:

www.Avidyne.com/techpubs/support/USB%20flash%20support.pdf.

The portable USB device plugs into the MFD data port on the front of
MFD.

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Glossary of Terms

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Data Update Guide -40- 600-00148-000 Rev 02

AVIDYNE CORPORATION
55 Old Bedford Road
Lincoln, MA 01773
Telephone: 781-402-7400
Toll Free: 800-AVIDYNE (800-284-3963)
FAX: 781-402-7599
www.avidyne.com

P/N 600-00148-000 Rev 02

©2007 Avidyne Corporation All Rights Reserved.

Avidyne®, FlightMax®, CMax™, and EMax™ are trademarks of Avidyne Corp.