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Problem 1: Machine Repair Shop: System Performance Analysis

Five identical machines in a small repair shop operate independently for 7-10 hours before breaking down. There are two repair technicians who each take 1-4 hours to fix a machine. If more than two machines are broken, they join a repair queue. Simulating the system for 160 hours with 10 replications shows the average and half-width of total downtime per machine, number of machines down, technician utilization, and WIP and utilization graphs. An acute care facility treats patients following exponential inter-arrival times of 11 minutes. Patients register with one nurse in 6-19 minutes, then wait for one of three identical exam rooms and three doctors. Exam times vary by patient group. Simulating one day

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555 views

Problem 1: Machine Repair Shop: System Performance Analysis

Five identical machines in a small repair shop operate independently for 7-10 hours before breaking down. There are two repair technicians who each take 1-4 hours to fix a machine. If more than two machines are broken, they join a repair queue. Simulating the system for 160 hours with 10 replications shows the average and half-width of total downtime per machine, number of machines down, technician utilization, and WIP and utilization graphs. An acute care facility treats patients following exponential inter-arrival times of 11 minutes. Patients register with one nurse in 6-19 minutes, then wait for one of three identical exam rooms and three doctors. Exam times vary by patient group. Simulating one day

Uploaded by

thu tran
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Problem 1: Machine Repair Shop

5 identical machines operate independently in a small shop. Each machine is up (i.e. works)
for between 7 and 10 hours (uniformly distributed) and then breaks down. There are two
repair technicians available, and it takes one technician between 1 and 4 hours (uniformly
distributed) to fix a machine; only one technician can be assigned to work on a broken
machine even if the other technician is idle.

If more than 2 machines are broken down at a given time, they form a (virtual) FIFO repair
queue and wait for the first available technician. A technician works on a broken machine
until it is fixed regardless of what else is happening in the system. All uptimes and
downtimes are independent of each other. Starting with all machines at the beginning of an
“up” time, simulate this for 160 hours and perform 10 replications with 8 hours per day
working time.

System Performance Analysis:

Report the average and half width of:

 the total down-time per machine (HINT-1: waiting time + repair time)
 time-average number of machines that are down(in repair or in queue for repair),
 utilization of the repair technicians as a group
 WIP and utilization graphs
HINT-2: Think of machines as “customers” and the repair technicians as “servers” and note
that there are always five machines floating around in the model and they never leave.

Provide your model files, model & graph screenshots, results, and answers to following
questions:

1. What are the issues/problems you observe when you look at the current system
performance analysis results?
2. What would you recommend to improve those areas? (Don’t do any additional run, a
conceptual discussion is enough for this question).
Problem 2: Acute-care Facility
An acute-care facility treats non-emergency patients (cuts, colds, etc.) Patients arrive
according to an exponential inter-arrival time distribution with a mean of 11 (all times are
in minutes). Upon arrival, they check in at a registration desk staffed by a single nurse.
Registration times follow a triangular distribution with parameters 6, 10 and 19. After
completing the registration, they wait for an available examination room. There are three
identical rooms and three doctors. Each exam requires a doctor and a room. Data show that
patients can be divided into two groups with regard to different examination times. The
first group (%65 of patients) has exam times that follow triangular distribution with
parameters 13, 22 and 39 mins. The second group has triangular exam times with
parameters 24, 36 and 59 mins. Upon completion of examination, patients are sent home.
The facility is open 16 hours each day. Make 200 replications for one day, use base time
units as minutes and use 2 hours of warm up time and minutes as base time unit. Collect
and interpret results about the following system performance metrics: Average & half
width of 1) Number of patients in system and queues, 2) Waiting times, 3) Resource
utilization levels. Show your results as tabular format in the world file.

Results
  Average Half Width
# Patients in System (WIP)
# Patients in Queue
Registration Queue
Group 1 Queue
Group 2 Queue
Waiting Time
Registration Queue
Group 1 Queue
Group 2 Queue
Resource utilization
Nurse
Room 1
Room 2
Room 3
Doctor 1
Doctor 2
Doctor 3

Interpretation
 What is the bottleneck resource in the system? Why ?
 What are the areas that need improvement from system performance viewpoint?
Provide a detailed discussion and feedback.
Problem 3 - Ceiling Fan Production System:
Kits of ceiling fans arrive at an assembly system with TRIA (2, 5, 10) interarrival times (all
times are in minutes). There are three assembly operators and the kits are automatically sent to
the first available operator for assembly. The fan assembly time is operator dependent as given
below:

Operato Assembly
r Time
1 TRIA
(15,18,21)

2 TRIA
(16,19,22)

3 TRIA
(17,20,23)

Upon completing of the assembly process, the fans are inspected with approximately7% being
found defective. A defective fan is sent back for repair process, which will be performed at the
same assembly process. The defective fans have a higher priority than the new arriving fans for
assembly. Build and run your model for 24,000 mins with 2000 mins warm-up time and 10
replications. The system working time is 8 hours a day. Report the followings with sufficient
interpretations.

- # WIP
- Total time per entity
- Average waiting time and number waiting
- Average resource utilizations
- Proportion of defectives to total output

Note: If you can’t model the operator dependent assembly process or defective units re-process
at the same assembly fully, make sure to submit a working model and results to receive partial
credits.

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