Oralcom Quarter2 Module 7
Oralcom Quarter2 Module 7
Oral Communication
in Context
Semester 1 – Quarter 2 - Module 7:
The Communicative Strategies
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English – Grade 11 – Oral Communication
Semester 1 - Quarter 2 – Module 7: The communicative strategies
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Regional Director: Gilbert T. Sadsad
Assistant Regional Director: Jessie L. Amin
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Module 7
Overcoming Communication Breakdown
INTRODUCTION
OBJECTIVES
After working on the activities in this module, you will be able to:
• Employ various communicative strategies in different situations
1. Identify the seven (7) communicative strategies: Nomination,
Restriction, Turn-Taking, Topic Control, Topic Shifting, Repair and
Termination;
2. Follow the guidelines in applying the seven (7) communicative
strategies;
3. Employ communicative strategies to accomplish several activities.
4. Use transitional words/phrases to make effective sentences.
5. Create meaningful conversations through comic strips, dialogues and
interview.
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VOCABULARY TASK
Direction: Answer this crossword puzzle to reveal some of the difficult words you
may encounter in the text. Be guided with the clues provided.
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Activity 1 - SOLVE THE PUZZLE -- Advance:
Complete the passage using the words from the list below. This will challenge your
vocabulary knowledge and comprehension. Do this in your notebook.
scheme
potential
policies
trainees
internship
.
The Grade 12-Einstein with the track General Academic Strand will be
starting their Work Immersion program or _____(1)_________ next month
for them to be exposed to the employment world and prepare them for their
future careers. The (2) are students of Lapu-Lapu National
High School that were seen great (3) which will make them
good employees someday. Their immersion teacher organized an
orientation seminar for these students so that they will be aware of the
guidelines and the (4) of the Work Immersion Program.
Ms. Cruz, their Work Immersion Teacher has already crafted a
______(5)____________ on how she will monitor her student trainees.
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PRE-TEST Activity 2
Well let’s take a look and check on what are the things you need to improve
through these communicative strategies.
A. Below you see a box with words in it. Place the word on the space before each
statement where it’s described best.
Nomination Restriction Turn-Taking
Topic Control Communicative Strategies
Topic Shifting Repair Termination
B. Identify the communicative strategy used on the following statements. On the blank,
write N if the statement shows Nomination, RES for Restriction, TT for Turn-taking,
TC for Topic Control, TS for Topic Shifting, REP for Repair and T for Termination.
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Activity 3. FILL OUT THE FISH
What are the causes and effects of Communication breakdown?
Complete the Fish Bone Diagram below. The 1st set is done for you.
NOISE
1. Receiver
didn’t
understand
the message.
2.
3. COMMUNICATION
BREAKDOWN
LEARNING
AND PROCESSING ACTIVITIES
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Activity 4. Search for it!
Search the following underlined words in the word search puzzle. Good luck!
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Did you have fun looking for the
highlighted terminologies? To
further understand those terms,
read below the following lesson as
it discusses the seven (7)
communicative strategies…
In our daily lives and in our daily conversation with others, we are not aware
that we utilize 2 or more Communicative Strategies, more so we don’t have any
idea what type of communicative strategy is employed. There are seven (7) types
of Communication Strategies: Nomination, Restriction, Topic Control, Topic
Shifting, Turn-Taking, Repair and Termination.
2
Communicative Strategies in Second Language Acquisition. http://www.diva-
portal.org/smash/get/diva2:429103/FULLTEXT01.pdf
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One of the biggest sources of
misunderstandings and communication
breakdown is language. By understanding
what strategies are helpful, we can help
resolve problems and communicate better
in English.
LESSON 1: NOMINATION AND RESTRICTION: In this lesson, you will be learning the first
two types: Nomination and Restriction.
NOMINATION is a communicative
strategy wherein you present a particular
topic clearly, truthfully, and saying only
what is relevant. When you are
introducing a topic at the beginning of a
Communicative Situation, what you are
using is the Nomination Strategy. It is a
strategy that can also be applied any time
during the course of an interaction as a
way of continuing the communication.
When this strategy is used, the topic is
introduced in a clear and truthful manner,
stating only what is relevant to keep the
interaction focused. So when you are trying to converse with someone or trying to open
a conversation with a friend, especially if it does not arise from a previous topic, you may
start off with the latest news inquiries and news announcements as they promised
extended talk. For example: “Have you noticed the weather lately? I think rainy season is
here.”
When you would want to begin a topic in a conversation, especially if it does not
arise from a previous topic, you may start off with news inquiries and news
announcements as they promise extended talk. Most importantly, keep the conversational
environment open for opinions until the prior topic shuts down easily and initiates a
smooth end. This could efficiently signal the beginning of a new topic in the conversation.
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EXAMPLES:
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When communicating in the classroom, in a meeting, or while hanging out with
your friends, you are typically given specific instructions that you must follow. These
instructions confine you as a speaker and limit what you can say.
AVERAGE:
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ADVANCED:
Create a short informercial about a tourist spot near you. By employing the
communicative strategies Nomination and Restriction, mention the things that make the
tourist spot a dream destination. Practice your creativity, draw and scribble to make
your mini-brochure. Below are questions to guide you in crafting your brochure.
Guide Questions:
1. Why tourists visit this place?
2. What do many visitors like to do here?
3. What would be best for a day trip?
4. What should one do for a good night out?
5. Where can visitors get the best food?
6. Where can visitors buy their souvenirs?
7. What outdoor activities are famous?
8. What is amazing about the weather?
9. What is the best thing to do here during summer?
10. What do tourists say about this vacation spot?
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https://www.eccp.com/storage/app/media/europh-connect/EuroPH Connect March - April 2017 as of June 19.pdf
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JUST A THOUGHT
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LET’S READ
INTERVIEWER:
You too, James. Please have a seat and I will tell you about what’s
going to happen during your interview. As you know, I am the
manager of the department you have applied to. I’ll begin by giving
you some more information about our graduate training scheme and
I’ll then be asking you some questions to find out more about your
potential for the role, does that sound ok?
1
Purshouse, Craig. “Wilsher v Essex Area Health Authority [1988] 1 AC 1074.” Law Trove,
2018. https://doi.org/10.1093/he/9780191866128.003.0051.
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INTERVIEWEE: Not at the moment, what you’ve outlined sounds great. I’m very
interested in this opportunity based on what I’ve read about it and
what you’ve said today.
INTERVIEWER: That’s good, let’s get started then. Can you please tell me a bit
about yourself, James?
INTERVIEWER: Thank you, James. It’s good to hear that you are really interested the
job. Can you please tell me a bit more about what attracts you to
working for XYZ Ltd and what you think you can bring to the role?......
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qualities to fit in well at XYZ Ltd. and that I have all the knowledge,
skills and experience you require. In particular, I am confident that I
could apply the experience I gained through my internship
immediately in this role, such as taking responsibility for a project and
communicating effectively with senior management…
COMPREHENSION CHECK
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___________________________________________________________
___________________________________________________________
___________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
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LESSON 2: TURN-TAKING
Turn-taking pertains to the process by which people decide who takes the
conversational floor. There is a code of behavior behind establishing and
sustaining a productive
conversation, but the primary idea is
to give all communicators a chance
to speak.
Turn-taking Communicative
Strategy requires that each Speaker
speaks only when it is his/her turn
during interaction. Knowing when to
talk depends on watching out for the
verbal and nonverbal cues that signal
the next Speaker that the previous
Speaker has finished or the topic under discussion has been exhausted and a new
topic may be introduced. At the same time, it also means that others should be
given the opportunity to take turn. Turn-taking Communicative Strategy uses either
an informal approach (just jump in and start talking) or a formal approach
(permission to speak is requested).
Sometimes people are given unequal opportunities to talk because others
take much time during the conversation. Turn-taking pertains to the process by
which people decide who take the conversational floor. There is a code of
behavior behind establishing and sustaining a productive conversation but the
primary idea is to give all communicators a chance to speak.
EXAMPLES:
I agree with the point just made.
Excuse me? I think we should
But may I add that OFWs would
May I have the speak one at a time, so we
rather be home and work here
can clearly understand what
floor, sir? The topic so they could be with their
we want to say about the
under discussion is topic.
families.
the state of the
Go on with your
Philippine economy You have Can we all listen to
ideas. I’ll let you
today. Spotlight now. the one who is
finish first before
talking in front of
I say something. us?
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Remember to keep your words relevant and
reasonably short enough to express your views or
feelings. Try to be polite even if you are not trying
to take the floor from another speaker. Do not hog
the conversation and talk incessantly without
letting the other party air out their own ideas. To
acknowledge others, you may employ visual
signals like a nod, a look, or a step back, and you
could accompany these signals with spoken cue
such as “What do you think?” or “You wanted to
say something?”
Through a video conferencing application, The Grade 11-GAS Classroom Officers are
having a meeting. Michael, the class president presides the Meeting. The attendees are Victor
(Vice President), Eleanor (Secretary), Johnson (Treasurer) and Mary (Business Manager).
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ACTIVITY 8. CLASS OFFICERS MEETING:
Below is the transcription of their meeting:
Michael: Good afternoon fellow officers. ‘hope you are all doing well in these
trying times. I am Michael, your class President and I will be your facilitator and
moderator for this meeting. We also have here the Vice President Victor,
Eleanor the Secretary, Johnson the Treasurer and our Business Manager, Mary.
Before we start, may I share to you some rules in Video Conference Meeting:
(1) Be on time. (2) Make sure your phone or device is on “mute” when not
speaking. (3) Don’t interrupt. (4)Reach out to the speaker or moderator after
the presentation if you’d like more insights, or to let them know you enjoyed the
conference. (5) Ensure your technology works correctly. (6) Wear work-
appropriate clothing.
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Eleanor: I’m sorry Victor but you are becoming redundant. Mary had already suggested
that. You don’t need to repeat whatever she says.
Michael: Again, let me remind you about Rule #3. Don’t interrupt. If you want to say
something, please wait until you are recognized. Victor, you may continue.
Victor: The class secretary together with the P.I.O shall be the ones responsible in ‘
giving the necessary information. Not only that, with this new scheme,
everybody will be informed on the latest updates even they are in the comfort
of their own homes.
Eleanor: That is correct Victor. Now I have 12 students with contact information. I still
have to retrieve 10. I’ll do it tomorrow. Thank you.
Michael: Thank you for those insights, and thank you Madam Secretary for the update.
Does anybody here wishes to say something?
Johnson: Yes, Mike. I want to apologize for not following the rules you have given. I also
want to inform you that as a Class Officer, I will be helping Eleanor out in
retrieving the contact information of the rest of our classmates. Rest assured
that we will have all the needed information before the week ends. Back to you
Mr. President.
Michael: That is very humbling of you Johnson. Anyway, thank you for offering help to
Eleanor.
Our next virtual meeting would be next week. Please be online 10 minutes
before 10 am. I will be sending the minutes of this meeting through your emails.
Thank you very much for your attendance and participation. Have a good day.
- End of Meeting -
COMPREHENSION CHECK
1. Who was the facilitator or the moderator of the meeting?
2. Who were the other participants of the meeting?
3. What was the video conference all about?
4. What are the basic rules in video conference meeting?
5. Were these rules strictly followed by the participants?
6. How did the moderator/facilitator handled the unruly participants?
7. Did the conference meeting meet the objective?
8. Why is the communicative strategy “turn-taking” important in
conferences/meetings?
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REMEMBER AND REFLECT
ACTIVITY 9. In the tablet below, please enumerate the advantages and
disadvantages of turn-taking.
Advantages Disadvantages
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Whenever you find yourself in a conversation,
you know that there will be occasions when someone
will attempt to change the topic and you must learn how
to deal with this in a good way. For instance, when you
sit down for your job interview, the prospective
employer may move the conversation along before you
are even ready. Upon completing this lesson you will
have opportunities to assess your usual methods of
communication, and prepare for speaking activities that
will hone your use of communicative strategies for the
job fair and beyond.
Bear in mind that in previous lessons meetings had
some practice on a few communicative strategies for
the beginning of conversations. Have you thought about
how you perform or behave in your everyday dealings
with people?
EXAMPLE:
TRY IT OUT!
ACTIVITY 10.
Complete this comic strip by employing the communicative strategy, TOPIC CONTROL.
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TOPIC SHIFTING is a communicative strategy that introduces a new topic
followed by the continuation of that topic. This strategy works best when there is follow-
through so that new topic continues to be discussed. This is also used in Repair
Communicative Strategy.
Topic Shifting, as the name suggests, involves moving from one topic to another.
in other words, it is where one part of a conversation ends and where another begins.
— Examples:
Wow, that’s amazing!
* This is a battle with corporations that Where did you find it?
------
continue to pollute the environment. But Do you know that it’s
I found a treasure
haunted? It is said
this is also a battle with man himself, that a family has been
chest, and it’s heavy!
------
who continues to act as if there is killed at the same spot
during the 1900s.
At the backyard of an
abandoned house.
another Earth we can move to once this -------
Earth dies.
* If we cannot use the Earth’s resources,
our economies will die. We need to
choose: the economy or the
environment.
* By the way, there’s a new shop
opening at the mall.
* In addition to what you said
about the beautiful girl is that she
is also smart.
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When shifting from one topic to another, you have to be very
intuitive. Make sure that the previous topic was nurtured enough to
generate adequate views. You may also use effective conversational
transitions to indicate a shift like “By the way,” “In addition to what you
said,” “Which reminds me of,” and the like. Are you ready to learn more
of these transitional words and phrases so that you can be more
confident in conversing in English?
2
Possel, H. (n.d.). Transition Words. Retrieved June 23, 2020, from https://www.smart-words.org/linking-
words/transition-words.htm
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EXERCISES
ACTIVITY 11
AVERAGE:
Circle the letter that correctly identifies the nature of the underlined transition in
each of the following sentences.
1. The water sources of Daraga Water District broke this morning, so several
businesses had no water for hours.
a. addition
b. cause and effect
c. comparison
d. time
2. Even though most Filipinos are primarily concerned about COVID-19 as it exists in
the Philippines, it should be remembered that it is now nearly a worldwide disease.
a. addition
b. cause and effect
c. comparison
d. contrast
3. Larry will probably be a late bloomer socially, just like his older brothers.
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4. There are ways you can make boring tasks more pleasant. For instance, bring a
portable radio and listen to music on the earphones while you work.
5. The lazy checkout clerk forced the six-pack of cola into the bottom of the bag, tearing
it. Then she shrugged her shoulders and said, “I guess you’ll have to carry the bag from
the bottom.”
a. comparison
b. contrast
c. illustration/example
d. time
a. addition
b. cause and effect
c. contrast
d. time
7. Some people in Legazpi built their houses very close to the shoreline. Consequently,
they have had to spend a lot of money trying to protect their property from the sea.
a. addition
b. cause and effect
c. contrast
d. illustration/example
8. Running in the Boulevard can make people more aware of their physical
surroundings, such as the scent of sea breeze or the calmness of the Albay Gulf.
a. addition
b. cause and effect
c. contrast
d. illustration/example
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9. Residents complain bitterly about potholes in the streets and sloppy trash pick-up, yet
these same people resist paying higher taxes for the improvement of these services.
a. comparison
b. contrast
c. illustration/example
d. time
10.Telephone interviewing allows for a large number of responses in a short time and at
relatively low cost. Moreover, the method permits interviewers to reach respondents at
specific times of the day; this is an important consideration in the study of radio and TV
listening habits.
a. addition
b. comparison
c. contrast
d. time
ADVANCED:
Circle the letter of the word that correctly identifies the appropriate transition
word or phrase. Then underline the kind of transition used.
2. If you’re having company for dinner, try to get as much done in advance as
possible. __________, set the table the day before.
a. For instance b. In contrast c. Similarly
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The transition word indicates: cause and effect time comparison
5. __________ Manny’s car stereo was on full blast, I could see his lips moving, but
I had no idea what he was saying.
a. Moreover b. Because c. Just as
Repair refers to how speakers address the problems in speaking, listening, and
comprehending that they may encounter in a conversation. For example, if everybody in
the conversation seems to talk at the same time, give way and appreciate other’s
initiative to set the conversation back to its topic. Repair is the self-righting mechanism
in any social interaction. If
there is a problem in
understanding the
conversation, speakers
will always try to address
and correct it. Although
this is the case, always
seek to initiate the repair.
When
miscommunication
occurs, one can apply the
Repair Communicative
Strategy that includes
requesting clarification,
now acknowledging, topic
shifting, not responding,
repeating, recasting, and
adding.
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Repair is the self-righting mechanism in any social interaction. If there is a
problem in understanding the conversation, speakers will always try to address and
correct it. Although this is the case, always seek to initiate the repair. One requests
clarification by asking questions or using eyebrows, eyes, head or shoulders to show
that the Message could not be understood. By not acknowledging the new situation, the
situation already in progress will continue.
More Examples:
• If everybody in the conversation seems to
talk at the same time, give way and
appreciate other’s initiative to set the
conversation back to its topic.
• The correct pronunciation of Nike is not
nayk but nayki.
• Excuse me, but there are five (5)
functions of Communication, not 4.
• I’m sorry, the word should be pronounced
as Pretty not “priti”.
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TRY IT OUT!
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TERMINATION- Termination Communicative Strategy ends the interaction through
verbal and nonverbal Messages that both Speaker and Listener send to each other.
Sometimes the Termination is quick and short. Sometimes it is prolonged by
clarification, further
questions, or the
continuation of the topic
already discussed, but the
point of the language and
body movement is to end the
communication.
This communicative strategy
happens when the
conversation participants’
close initiating expressions
that end topic in a
conversation. Most of the
time, the topics initiator takes
the responsibility to signal
the end of the discussion as
well. People tend to utilize
verbal and non-verbal
signals to end the
interaction. Although not all
topics may have clear ends, try to signal the end of the topic through concluding cues.
When you want to end a conversation, you simply don’t log off or leave the other party
hanging.
_______________________________
_______________________________
_______________________________
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What can you say about Mike’s response on Luke’s message? Will you respond
the same way? Will you reply differently? If your answer is yes, what will your
response be like?
_____________________________________________________________
_____________________________________________________________
TRY IT OUT!
Activity 13: Complete the dialogue with an appropriate closing:
Dialogue 1
Mark: Hi,Joshua.
Joshua: Hi, Mark. Did you go to the basketball game yesterday?
Mark: No, I went to the movies with my friends. Did our team win? No, they didn’t. They lost.
Joshua: Did they lose by much?
Mark: They lost by twelve points.
Joshua: Oh, that’s awful. Glad I didn’t go.
Mark:_______________________________________
Joshua: ______________________________________
Dialogue 2
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LET’S RECAP
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You have reached the end of this
module. You did very well in all
the activities found here.
Answer the remaining activities
to finally assess what you have
learned. Good luck!
Activity 14
Well let’s take a look and check on what are the things you need to improve
through these communicative strategies.
A. Below you see a box with words in it. Place the word on the space before each
statement where it’s described best.
Nomination Restriction Turn-Taking
Topic Control Communicative Strategies
Topic Shifting Repair Termination
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B. Identify the communicative strategy used on the following statements. On the blank,
write N if the statement shows Nomination, RES for Restriction, TT for Turn-taking,
TC for Topic Control, TS for Topic Shifting, REP for Repair and T for Termination.
Put yourself in the shoes of your favorite celebrity (local or foreign). Answer the
interview questions as if you are the male or female celebrity. Make sure that you employ
all the concepts on Communicative Strategies that you have learned. Cut-out a picture of
your chosen celebrity and paste it on top of your output (next page).
1. What advice do you have for the kids and teens who want to be actors?
2. How would you describe yourself in 5 words?
3. Are you planning to be in any other movies?
4. What is your greatest strength and weakness?
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ASSIGNMENT
Name of Celebrity
Insert
Photo
Here
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CRAFT-A-COMIC!
Create a nine-frame Comic Strip focusing on the topic: 'THE NEW NORMAL IN THIS TIME
OF COVID-19". Be guided by the rubrics in creating your comic strips.
RUBRICS:
Criteria:
Idea: 40%
Creativity and impact : 20%
Artistic Skill: 20%
Originality: 20%
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CLICK, WATCH AND LEARN!
https://study.com/academy/lesson/what-are-communication-strategies-definition-types-
examples.html
https://www.youtube.com/watch?v=STiQ4BEV8ug
https://www.youtube.com/watch?time_continue=25&v=yJG--x80VxI&feature=emb_title
REFERENCES
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• ACTIVITY 1 VOCABULARY TASK (AVERAGE)
SOLVE THE PUZZLE
Across:
1. TRAINEE
5. POTENTIAL
Down:
2. POLICY
3. SCHEME
4. INTERSHIP
• ACTIVITY 1 (ADVANCED)
SOLVE THE PUZZLE
1. INTERNSHIP
2. TRAINEES
3. POTENTIAL
4. POLICIES
5. SCHEME
• ACTIVITY 2 (PRETEST)
1. Turn Taking
2. Nomination
3. Topic Control
4. Communicative Strategies
5. Restriction
6. Topic Shift
7. Repair
8. Termination
B. Identify the communicative strategy used
11. REP
12. N
13. TS
14. T
15. Restriction
16. TT
17. TC
•
ANSWER KEY -END OF MODULE-
• ACTIVITY 4: SEARCH FOR IT
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44
• ACTIVITY 5: NOMINATION AND RESTRICTION CHECK (AVERAGE
LEARNERS) SOLVE THE PUZZLE
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
• ACTIVITY 11:
AVERAGE:
1. b
2. d
3. b
4. d
5. d
6. a
7. b
8. d
9. b
10. a
ADVANCED:
1. a. -- time
2. a. – illustration/example
3. c. -- contrast
4. b.—comparison
5. b. – cause and effect
• ACTIVITY 14 (POST TEST)
1. Turn Taking
2. Nomination
3. Topic Control
4. Communicative Strategies
5. Restriction
6. Topic Shift
7. Repair
8. Termination
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