ABOUT HYATT

We are a global hospitality company with widely recognized, industry leading brands and a tradition of
innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by
making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our
goal of becoming the most preferred brand in each segment that we serve for our associates, guests, and
owners. We support our mission and goal by adhering to a set of core values that characterizes our culture.
We manage, franchise, own and develop Hyatt branded hotels, resorts and residential and vacation
ownership properties around the world. As of June 30, 2009, our worldwide lodging portfolio consisted of
413 branded properties.
• OUR COMPANY
• Company History
• Hyatt Gold Passport
• Worldwide Sales Offices
• Diversity
• Awards
• SOCIAL RESPONSIBILITY
• Our Commitment
• Hyatt Earth
• F.O.R.C.E. Volunteer Program
• Hyatt Community
• OUR BRANDS
• Park Hyatt
• Andaz
• Grand Hyatt
• Hyatt Regency
• Hyatt Place
• Hyatt Summerfield Suites
• Hyatt Resorts
• Hyatt Vacation Club
COMPANY HISTORY

Our History
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los
Angeles International Airport. Over the following decade, the Pritzker family business interests grew the
company into a North American management and hotel ownership company, which became a public
company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public
company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family
business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality
assets owned by the Pritzker family business interests, including Hyatt Corporation and Hyatt International
Corporation, were consolidated under a single entity, now named Hyatt Hotels Corporation.

HYATT GOLD PASSPORT

The Hyatt Gold Passport guest loyalty program is part of Hyatt’s ongoing commitment to making our guests
feel more than welcome every time they stay. Members can enjoy exclusive benefits, such as earning five
points per eligible dollar spent to redeem toward free nights with no blackout dates, room upgrades and
airline miles. There are two elite tiers providing members with even more privileges. This unique guest
loyalty program is designed to demonstrate our loyalty to all our members worldwide.

Signature Features
 • Free Nights with No Blackout Dates
• Late Checkout
• Elite Members: Point Bonuses
• Guaranteed Bed Type
• Best Room Available
• Upgrades
• Complimentary Internet Access
• Expedited Check-In
• 48/72-Hour Guaranteed Availability

WORLDWIDE SALES OFFICES

Our group sales contacts are available around the world to help you meet your needs. Select a location near
you.

USA, Canada and Caribbean Asia/Pacific Latin America Europe Middle East
It’s where you belong.

With your upbeat attitude and desire to exceed our guests’ expectations, you’re an ideal
candidate for a career with Hyatt. In our culture of inclusion, you’ll feel accepted for the
individual you are, regardless of your background, style, ideas, or beliefs. We continue
to receive recognition as one of America’s best companies for our diverse population.
Surrounded by this kind of encouragement, you’re sure to grow and enjoy plenty of
satisfaction as you move your way to the top.

For one week, every year, Hyatt comes together globally to Celebrate Our People by
recognizing and acknowledging the most important asset to the company, our associates.
The is also the perfect time to understand the differences of our associates and understand
the vast cultures represented in the company by pairing and celebrating with a sister hotel
in another country.

We recognize that embracing and achieving true diversity and inclusion among our
employees and clients is an ongoing process. A process with challenges, but with
exceptional opportunities for business and personal growth. Hyatt’s commitment is best
evidenced by our focus on company-wide initiatives. Our initiatives, which fall into five
key elements – Commitment, Accountability, Measurement, Development and
Communication - maintain and enhance Hyatt’s image as an Employer of Choice,
Business Partner, and Community Ally throughout the communities we serve.

In addition, Hyatt abides by local equal employment opportunity policy to assure that all
personnel related actions are administered without regard to race, color, creed, gender,
sexual orientation, gender identity, marital status, pregnancy, national origin, ancestry,
age, religion, mental or physical disability or any other group protected by law.
Awards
2009 AWARDS 2009
OUR
HOTELS OUR HOTELS
OUR
BRANDS Andaz

Awards
2008 • Andaz Liverpool Street
o Best Hotel for Partygoers Worldwide – Trivago –
OUR
BRANDS April 2009
OUR o #10 of UK Business Hotels - Reader's Travel Aw
HOTELS Conde Nast Traveller - 2009
OUR
o #20 of Top 25 Business Hotels - CNBC Business
PEOPLE

Park Hyatt

• Park Hyatt Beaver Creek Resort & Spa

o World’s 500 Best Hotels - Travel + Leisure - Janu
o Top 79 Spas in the U.S., Mexico, the Caribbean a
Canada – Travel + Leisure – March 2009
o #39 of Top 50 Resorts in US/Canada - World’s Be
Awards – Travel & Leisure – 2009
• Park Hyatt Beijing
o The Best Cantonese Restaurant (The Private Roo
Modern Weekly – January 2009
o The Best Restaurant (China Grill) – The Beijinge
2009
o The Best New Hotel in China – Lifestyle Magazin
January 2009
o The Best Business Hotel Top 55+5 – Travel & Le
January 2009
o The Best Wine Experience (China Grill) – Merit A
Time Out Beijing – March 2009
o The Best New Restaurant (China Grill) – Merit Aw
Time Out Beijing – March 2009
o Hot Hotel in China – Hot List 2009 – Conde Nast
USA – 2009
o # 99 of Top 100 Hotels Overall – World’s Best Aw
Travel & Leisure – 2009
o #14 of Top 40 City Hotels in Asia - World’s Best A
Travel & Leisure – 2009
o Best Chinese Restaurant (The Private Room) - ‘H
Hotels Evaluates’ Hotel Awards – Voyage Magaz
2009
o #8 Best Business Hotel – Wallpaper – 2009
o #8 Best Business Hotel – Fortune - 2009
• Palacio Duhau – Park Hyatt Buenos Aires
 o #11 in Top 100 Hotels Overall – World’s Best Aw
Travel & Leisure – 2009
o #1 in Top 10 City Hotels in Central and South Am
World’s Best Awards – Travel & Leisure – 2009
• Park Hyatt Chicago
o Go List: 2009 Best Hotel Restaurants (NoMI) – F
Wine - 2009
• Park Hyatt Dubai
o Highly Commended Best Friday Brunch (The Tha
– Time Out Dubai – 2009 Restaurant Awards
o Best Destination Spa in Dubai (Amara Spa) – VIV
Beauty Style Awards
o The Best Hotel in Dubai – BillyKnowsBest – Febr
• Park Hyatt Goa Resort & Spa
o Best Spa in India – Today Readers’ Choice Surve
o Best Place to Stay (Indian Category) – Condenas
Travelers Gold List - 2009
• Highlands Inn, A Hyatt Hotel
o World’s 500 Best Hotels - Travel + Leisure - Janu
• Park Hyatt Hamburg
o Top 100 Luxury Hotels Worldwide – Tripadvisor T
Choice Awards - 2009
o 11th Best Business Hotel in Europe – Euro Magaz
2009
• Park Hyatt Istanbul
o #16 of Top 25 Business Hotels – CNBC Busines
• Park Hyatt Melbourne
o World’s 500 Best Hotels - Travel + Leisure - Janu
o World’s Top Hotels – Institutional Investor – Janu
o 7th Place in Australia, New Zealand and The Sou
– World’s Best Service – Travel & Leisure – June
o #14 of Top 20 City Hotels in Australia, New Zeala
the South Pacific - World’s Best Awards – Travel
– 2009
• Park Hyatt Mendoza
o World’s 500 Best Hotels - Travel + Leisure - Janu
• Ararat Park Hyatt Moscow
o World’s Top Hotels – Institutional Investor – Janu
o #10 of Overseas Business Hotels - Reader's Trav
- Conde Nast Traveller - 2009
• Park Hyatt Paris Vendome
o World’s 500 Best Hotels - Travel + Leisure - Janu
o 5th Place in Europe – World’s Best Service – Trav
Leisure – June 2009
• Park Hyatt Saigon
o World’s 500 Best Hotels - Travel + Leisure - Janu
 o Best Hotel in Ho Chi Minh City – DestinAsian, 4th
Readers’ Choice Awards
• Park Hyatt Shanghai
o The Best French Food in Shanghai (Dining Room
Out
o The Best French Chef in Shanghai (Gerhard Pas
Time Out
o The Best Continental Cuisine (Dining Room) – M
Weekly
o The Best Newly-Opened Hotel – Travel Weekly
o The Hottest Venue Selected by Local Expatriates
Shanghai Daily & Oriental Morning Post
o #39 of Top 40 City Hotels in Asia - World’s Best A
Travel & Leisure – 2009
o 20 Hotels to Watch - World’s Best Awards – Trav
Leisure – 2009
o Best New Hotel - ‘High End Hotels Evaluates’ Ho
– Voyage Magazine – 2009
o #1 Best Business Hotel – Wallpaper – 2009
o #1 Best Business Hotel – Fortune - 2009
o Best New Hotel -Voyage - August 2009
o Top Ten New Open Hotels In China - The 6th An
Golden Pillow Awards - 2009
o Best out of the Best Award - Virtuoso - 2009
• Park Hyatt Sydney
o World’s 500 Best Hotels - Travel + Leisure - Janu
o 6th Place in Australia, New Zealand and The Sou
– World’s Best Service – Travel & Leisure – June
o #6 of Top 20 City Hotels in Australia, New Zealan
South Pacific - World’s Best Awards – Travel & L
2009
• Park Hyatt Tokyo
o #1 Hotel In Japan - World’s 500 Best Hotels - Tra
Leisure - January 2009
o World’s Top Hotels – Institutional Investor – Janu
o 7th Place in Asia – World’s Best Service – Travel
– June 2009
o #4 of Overseas Business Hotels - Reader's Trave
- Conde Nast Traveller - 2009
• Park Hyatt Washington
o Named one of ten Great Hotel Restaurants (Blue
Tavern) – Hotels Magazine – August 2009
o One of Ten Great Hotel Restaurants(Blue Duck T
Hotels Magazine - 2009
• Park Hyatt Zurich
o #7 of Overseas Business Hotels - Reader’s Trave
 – Conde Nast Traveller - 2009

Grand Hyatt

• Grand Hyatt Amman

o Best Business Hotel in Amman – Business Trave
2009 – Middle East Category
• Grand Hyatt Bali
o 2008 Hotel of the Year – Hyachievers Award
• Grand Hyatt Beijing
o World’s 500 Best Hotels - Travel + Leisure - Janu
o World’s Top Hotels – Institutional Investor – Janu
o Best Fitness Centre - ‘High End Hotels Evaluates
Awards – Voyage Magazine - 2009
• Grand Hyatt Berlin
o 5th Best Business Hotel in Europe – Euro Magazin
• Grand Hyatt Denver
o “Best of Weddings” recognition for The Pinnacle C
The Knot – Feb 2009
• Grand Hyatt DFW
o Other Hotels to Consider on ‘The 25 List’ – Busin
Traveller Asia/Pacific – July/August 2009
• Grand Hyatt Dubai
o Best Conference Hotel – Business Traveler Midd
Awards – 2009
o Top 100 Luxury Hotels Worldwide – Tripadvisor T
Choice Awards - 2009
• Grand Hyatt Hong Kong
o World’s 500 Best Hotels - Travel + Leisure - Janu
o Plateau – Best Hotel Spa - Asia Spa & Wellness
March 2009
• Grand Hyatt Jakarta
o Best Business Hotel in Jakarta – DestinAsian Rea
Choice Awards & Asiamoney - 2009
• Grand Hyatt Kauai Resort & Spa
o World’s 500 Best Hotels - Travel + Leisure - Janu
o Top 10 Best for Romance in the U.S. – Tripadviso
Travelers’ Choice Awards - 2009
o Top 79 Spas in the U.S., Mexico, the Caribbean a
Canada – Travel + Leisure – March 2009
o Top 10 Honeymoon Hotels in the World – GAYOT
2009
o #11 of Top 25 Resorts in Hawaii - World’s Best A
Travel & Leisure - 2009
• Grand Hyatt Melbourne
o World’s 500 Best Hotels - Travel + Leisure - Janu
 o #20 of Top 20 City Hotels in Australia, New Zeala
the South Pacific - World’s Best Awards – Travel
– 2009
• Grand Hyatt Muscat
o Best Business Hotel in Muscat – Business Travel
East Awards – 2009
• Manchester Grand Hyatt San Diego
o Paragon Award Winner – Corporate Meetings & I
Magazine - 2009
• Grand Hyatt Santiago
o World’s 500 Best Hotels - Travel + Leisure - Janu
• Grand Hyatt Seattle
o World’s Top Hotels – Institutional Investor – Janu
• Grand Hyatt Seoul
o World’s Top Hotels – Institutional Investor – Janu
• Grand Hyatt Singapore
o World’s 500 Best Hotels - Travel + Leisure - Janu
o Hall of Fame Award Recipient (Mr. Gottfried
Schuetzenberger) – World Gourmet Summit Awa
Excellence – 2009
o Best New World Wine List in Singapore (mezz9)
Gourmet Summit Awards of Excellence – 2009
o Singapore Service Star Award (StraitsKitchen) –
Tourism Board – 2009
o Best Girls’ Day Out Spa (Damai) – Harper’s Baza
Magazine – 2009
o Best Luxurious Spa and Best Overall Body Welln
Treatment (Damai) The Singapore Women’s Wee
2009
o Best Urban Spa – Lifestyle & Travel – 2009
• Grand Hyatt Shanghai
o World’s 500 Best Hotels - Travel + Leisure - Janu
o World’s Top Hotels – Institutional Investor – Janu
o #40 of Top 40 City Hotels in Asia - World’s Best A
Travel & Leisure – 2009
o Best Business Hotel – ‘High End Hotels Evaluate
Awards – Voyage Magazine - 2009
• Grand Hyatt Taipei
o World’s 500 Best Hotels - Travel + Leisure - Janu
o World’s Top Hotels – Institutional Investor – Janu

Hyatt Regency

• Hyatt at Olive 8
o TIME Style & Design’s GREEN DESIGN 100 – M
o AAA’s Four Diamond Rating - 2009
• Hyatt on the Bund
o Best Reputation Restaurant (Vue) – Modern Shan
Reputation Awards 2008
o 2008 Best European Cuisine Restaurant (Vue) –
Temptation Modern Weekly Best Restaurants Se
2008
o 2008 Chef of the Year (Peter Zhou) – TimeOut 20
Restaurants – 2008
o Tatler’s 100 Best Hotels - 2009
o Conde Nast Traveler 2009 Gold List
o Top 100 Best Restaurants in Shanghai – Restaur
Review Magazine – 2009
o The Best Service Hotel – Hotel Professional Exec
2008
o Best Business Hotel - ‘High End Hotels Evaluates
Awards – Voyage Magazine – 2009
o Top 100 Asia Hotels – Annual Readers’ Choice A
Conde Nast Traveler
• Hyatt Harborside at Boston Logan International Airp
o Other Hotels to Consider on ‘The 25 List’ – Busin
Traveller Asia/Pacific – July/August 2009
• Hyatt Regency Auckland (new to the T+L 500 list)
o World’s 500 Best Hotels - Travel + Leisure - Janu
(new to the T+L 500 list)
o 10th Place in Australia, New Zealand and The Sou
– World’s Best Service – Travel & Leisure – June
o #17 of Top 20 City Hotels in Australia, New Zeala
the South Pacific - World’s Best Awards – Travel
– 2009
• Hyatt Regency Aruba
o Top 25 Hotels in the Caribbean – 4th Edition, Tra
Leisure: The World’s Greatest Hotels, Resorts + S
o #23 of Top 25 Resorts in the Caribbean, Bermuda
Bahamas - World’s Best Awards – Travel & Leisu
o 2009 Paragon Award – Corporate Meetings and I
Magazine
• Hyatt Regency Belgrade
o Best Hotel in Serbia – YUTA Awards - 2008
• Hyatt Regency Casablanca
o 2nd Runner Up - 2008 Hotel of the Year – Hyachie
Award
• Hyatt Regency Chicago
o 5th Best Hotel for Business – Crain’s Chicago Bus
March 2009
• Hyatt Regency Coconut Point Resort & Spa
o World’s 500 Best Hotels - Travel + Leisure - Janu
 (new to the T+L 500 list)
o #47 of Top 50 Resorts in US/Canada - World’s Be
Awards – Travel & Leisure - 2009
• Hyatt Regency Delhi
o Best Italian Restaurant (La Piazza) – Times Food
2009
o Best Chinese Restaurant (The China Kitchen) - T
Food Awards 2009
o Best Coffee Shop (Café) - Times Food Awards 20
• Hyatt Regency DFW
o Other Hotels to Consider on ‘The 25 List’ – Busin
Traveller Asia/Pacific – July/August 2009
• Hyatt Regency Dongguan
o Song Spa – Best Wellness Center – Asia Spa & W
Awards – March 2009
• Hyatt Regency Grand Cypress
o World’s 500 Best Hotels - Travel + Leisure - Janu
• Hyatt Regency Hangzhou
o Best Chinese Restaurant (Hubin 28) - ‘High End H
Evaluates’ Hotel Awards – Voyage Magazine - 20
• Hyatt Regency Hill Country Resort & Spa
o World’s 500 Best Hotels - Travel + Leisure - Janu
• Hyatt Regency Hua Hin
o The Barai – Best Resort Spa -Asia Spa & Wellne
– March 2009
o The Barai – Best Spa Ambience -Asia Spa & Wel
Awards – March 2009
o The Barai – Anywhere Travel Award – Anywhere
- 2009
• Hyatt Regency Huntington Beach Resort & Spa
o World’s 500 Best Hotels - Travel + Leisure - Janu
(new to the T+L 500 list)
• Hyatt Regency Incheon
o #6 on ‘The 25 List’ – Business Traveller Asia/Pac
July/August 2009
• Hyatt Regency Kiev
o Award of Excellence (Grill Asia) – Wine Spectato
• Hyatt Hotel & Casino Manila
o 1st Runner Up - 2008 Hotel of the Year – Hyachie
Award
• Hyatt Regency McCormick Place
o 12th Best Hotel for Business – Crain’s Chicago Bu
March 2009
• Hyatt Regency Maui Resort & Spa
o World’s 500 Best Hotels - Travel + Leisure - Janu
o #13 of Top 25 Resorts in Hawaii - World’s Best A
 Travel & Leisure – 2009
• Hyatt Regency Mumbai
o Best Italian Restaurant in Town (STAX) – Milanes
Award – DNA Food Awards
• Hyatt Regency O’Hare
o 8th Best Hotel for Business in the O’Hare Area – C
Chicago Business – March 2009
• Hyatt Regency Orlando
o Other Hotels to Consider on ‘The 25 List’ – Busin
Traveller Asia/Pacific – July/August 2009
• Hyatt Regency Pittsburgh International Airport
o Other Hotels to Consider on ‘The 25 List’ – Busin
Traveller Asia/Pacific – July/August 2009
• Hyatt Regency Rosemont
o 2nd Best Hotel for Business in the O’Hare Area – C
Chicago Business – March 2009
• Hyatt Regency Sacramento
o Best Hotel Restaurant (Dawson’s) – Sacramento
– July 2009
• Hyatt Regency San Francisco Airport
o Other Hotels to Consider on ‘The 25 List’ – Busin
Traveller Asia/Pacific – July/August 2009
• Hyatt Regency Tamaya Resort & Spa
o World’s 500 Best Hotels - Travel + Leisure - Janu
(new to the T+L 500 list)
o Top 79 Spas in the U.S., Mexico, the Caribbean a
Canada – Travel + Leisure – March 2009
• Hyatt Regency Waikiki Beach Resort & Spa
o World’s 500 Best Hotels - Travel + Leisure - Janu
(new to the T+L 500 list

Terms of Use | Privacy Policy - Your Privacy Rights

Committed to Our Communities

At Hyatt, we’re committed to making a positive and lasting impact in every community in which we operate.
We do this by demonstrating a strong commitment to preserving our natural environment through Hyatt
Earth, by giving back to the local community through Hyatt Community, and with the volunteer services of
our associates through Hyatt's Family of Responsible and Caring Employees (F.O.R.C.E.).

HYATT EARTH

Our Philosophy
At Hyatt, we believe that part of our commitment to making a difference in the lives of our guests and
colleagues is caring for the environment and the communities we all share. We embrace this responsibility
as a global citizen and believe that operational sustainability and environmental preservation are wholly
compatible with our goals of serving our guests and our business partners.
Our Commitment
We recognize that our hotels have an impact on the planet. Our global sustainability program, Hyatt Earth, is
a long-term commitment to reduce our environmental footprint by:

• Promoting a culture of environmental awareness and engagement.

• Reducing our consumption of energy and water and our emissions of greenhouse gases.
• Minimizing our waste by recycling and re-using resources to the greatest extent possible.
• Engaging our global supply chain to help them reduce their own environmental footprint
• Implementing sustainable elements into the design and development of our hotels.

Our Initiatives
We believe that environmental stewardship is a shared responsibility. That’s why we engage and motivate
our colleagues around the world with programs that increase awareness and knowledge, empowering them
to drive initiatives at the local level. As a result, we have:

• Green Teams in all full-service hotels that collaborate and share sustainable practices through a
global communication hub.
• A global training program that provides practical tools for reducing waste and increasing water and
energy efficiency.
• Hyatt’s Sustainable Design and Construction Criteria that provides guidance on integrating
sustainable elements into our new and existing building designs.
• A global database that monitors energy and water consumption across our full-service hotels. In
2009, this tool was enhanced to track carbon emissions, waste generation, and recycling by hotel.

Our Progress
We know that by encouraging a culture of environmental awareness, conservation and innovation as well as
applying sustainable practices, we have:

• Achieved a 3% reduction in our consumption of energy and our carbon emissions since 2007.
These reductions have prevented over 40,000 metric tons of greenhouse gas emissions from
entering our atmosphere.
• Achieved a 5% reduction in our consumption of water since 2007.
• Established practices for recycling paper and cardboard in 83% of our full-service hotels. 73% of
our hotels recycle plastic.
• Opened our first LEED Silver certified hotel. Hyatt at Olive 8 in Seattle features a green rooftop,
utilizes 20 percent less power, 32 percent less water and had 95% of construction materials
diverted from landfills.
• Implemented solar panels in four of our properties – Hyatt Regency Scottsdale at Gainey Ranch,
the Grand Hyatt Dubai, Grand Hyatt Kauai and the Hyatt Regency New Brunswick.
 • Integrated environmentally friendly products and services into our North American hotels, including
amenity bottles and key cards made from recycled plastic, paperless check-in and biodegradable
valet bags.

Through purposeful action, a commitment to achieving measurable results and the thoughtful application of
our core values of respect, integrity and innovation we will continue on our journey to sustainability.

Supporting Local Volunteerism

From providing meals to homeless shelters to mentoring schoolchildren, Hyatt's Family of Responsible and
Caring Employees (F.O.R.C.E.) program allows associates to participate in local volunteer efforts on paid
company time. Since F.O.R.C.E. launched in 1990, associates have spent more than 900,000 hours
volunteering for more than 400 community organizations throughout the U.S., Canada and the Caribbean.

Awarding Nonprofit Grants

We believe our company’s success can be attributed to both our tradition of outstanding hospitality and our
belief in giving back to our local communities. That’s why we established Hyatt Community. This company-
wide philanthropic program awards grants to nonprofit groups that support youth development and
education as well as organizations that improve the environment in the communities where we live and
work.

Funding for Hyatt Community is provided by the Global Hyatt Foundation through a contribution from the
Pritzker Foundation.