Procedure For Continuous Improvement
Procedure For Continuous Improvement
The purpose of this procedure to define the Continuous Improvement process that is applied at Hannan
Group.
Scope:
All Functional Departments are responsible for understanding and complying with the
Continuous Improvement methods as stated in this document.
Details of Procedure:
1. Managing Director, Head of QAD and other functional personnel continually improve
the effectiveness of the quality management system through the use of the quality
policy, quality objectives, audit results, analysis of data, corrective and preventive
actions and management review.
2. Quality Policy statement defines the global quality focus of our quality management
system. See ATS-QAP-1001, Quality Policy for applicable information.
3. Specific company quality objectives are defined and refined as necessary to establish
measurements for which data is collected, analyzed and action taken, as warranted, to
allow continuous improvement to occur. Each of the pre-defined quality objectives is
defined in ATS-QAP-1002, Quality Objectives and Planning. The functional
department assigned responsibility for the quality objective measure shall use this
process to achieve improvement.
4. Audit results, quality objective measures, analysis of data and corrective and
preventive actions information is reviewed per ATS-QAP-1009, Management
Review.
5. Issues requiring immediate action are assigned corrective action per ATS-QAP-1006,
Corrective Action(s) System using a Corrective Action Request or Supplier Corrective
Action Request form. Normal continuous improvement projects are documented using
various means such as:
i. Annual Budgets/Plans
6. All personnel within the organization shall apply continuous improvement methods
including histograms, frequency distribution charts, statistical process control and
other means to analyze and improve business performance as a normal way of doing
business.
7. All personnel within the organization shall be trained in accordance with this
document per ATS-HRP-1001, Training and Certification.
Plan. Before we take action, we must plan what to do, why and how.
Study. Measure the results of the improvement effort. Analyze the data you’ve
collected. Study the results to see if the process was improved. This quadrant gives
you the chances to see if you met your target, and to understand why or why not.
Act. Now is the time to take action based upon what you found out in the study
quadrant.
Types of Documented
Organization’s Goals & Improvement Records:
Quality Objectives Annual Budgets/Plans
Management Review Reports
Customer Concerns/Complaints
Corrective Action Requests
Supplier Corrective Action Requests
Continuous Improvement Requests
And other types of documented
memos/emails/letters, etc.
Identify
Improvemen
Plan for
t
Future
Opportunity
Evaluate
Process
Standardize
Analyze
Study
Take Action
Results
Related Documents:
Documents Name Document Number
Quality Policy HG/STR/F/ACS/01
Quality Objective HG/STR/F/ACS/02
Management Review HG/STR/F/ACS/03