Neeb - S Fundamentals of Mental Health Nursing - Gorman, Linda, Anwar, Robynn 4th Ed 2014
Neeb - S Fundamentals of Mental Health Nursing - Gorman, Linda, Anwar, Robynn 4th Ed 2014
4 TH EDITION
Neeb’s Fundamentals
of Mental Health
Nursing
Linda M. Gorman, RN, MN, PMHCNS-BC, FPCN
Clinical Nurse Specialist/Nursing Consultant
Private Practice
Studio City, California
To Mayme, I realize how much easier this journey would have been
if you were here. Wasim and Andrea, I appreciate your belief in my
abilities. “Mom Bessie,” who renewed her practical nurse license at
age 94. Linda, thank you for being my mentor through this process.
Shirley, Toni, and Ted—Thank you.
(RA)
2993_FM_i-xvi 14/01/14 5:31 PM Page iv
2993_FM_i-xvi 14/01/14 5:31 PM Page v
Preface
N
eeb’s Fundamentals of Mental Health Chapters 1 to 9 provide the basics of
Nursing is a psychiatric nursing text mental health nursing concepts, with an
tailored specifically to the needs of emphasis on communication. Chapters 10
the LVN/LPN student. We understand that to 22 are “clinical” chapters in that they
many students at this level of preparation cover specific diagnoses and/or populations.
do not have the opportunity for clinical ex- Many of the chapters include the following
perience in a psychiatric setting, but they will new or enhanced key features:
encounter patients with mental health issues
in their rotations. Students will encounter • Neeb’s Tip will give a “clinical pearl” that
patients and their families with psychiatric succinctly describes a key take-away from
diagnoses as well as a variety of psychosocial the chapter.
issues and behaviors that challenge them. This • Critical Thinking Questions are expanded
text will provide the basic knowledge and and interspersed in the chapters to empha-
skills to address many of these challenges, size a concept and challenge the student to
with an emphasis on communication. This apply the concept just covered. Many of
new edition also brings enhancements via the these include case-based scenarios.
Internet through DavisPlus. • Toolbox provides additional resources for
Our goal with this text is to provide basic students who want more information.
information about mental health theories, These can be further explored on the
personality development, coping and com- book’s Web site.
munication styles, psychiatric diagnoses, and • Pharmacology Corner in Chapters 10 to 20
nursing actions, all as they pertain to the prac- and 22 covers important current informa-
tice of the LVN/LPN. tion about medications used for the spe-
The impact of psychiatric disorders con- cific population that will pertain to the
tinues to be a concern in the United States. LVN/LPN scope of practice.
Depression, anxiety, eating disorders, and • Clinical Activities are suggestions for the
substance abuse continue to be major health student to utilize when caring for patients
problems. How society responds to debilitat- with a particular disorder.
ing mental illness has been the subject of • Classroom Activities include suggestions
much debate. Clearly the need for nurses to for projects or actions that students
have education in caring for people with and faculty can use in the classroom
mental health issues is essential. to enhance learning.
The Fourth Edition of Neeb’s Fundamentals • Case Studies are in-depth, with questions
of Mental Health Nursing brings new authors to help the student apply knowledge
who have expanded on the foundations that learned in the chapter.
Kathy Neeb created so successfully in the first • Multiple Choice Questions—At least
three editions. The new authors bring broad 10 questions are provided at the end of
experience in psychiatric nursing, education, the chapters, with the answers/rationales
and clinical practice. New chapters in this in Appendix A. Additional NCLEX
Fourth Edition include postpartum issues questions are on the book’s Web site.
as well as separate chapters on depressive • Sample Care Plans are provided in the
and bipolar disorders. We have added more clinical chapters.
features to enhance the concepts and make • Appendix E, which is new, matches com-
them more meaningful and current. mon behaviors with nursing diagnoses.
v
2993_FM_i-xvi 14/01/14 5:31 PM Page vi
vi Preface
Internet-based enhancements include pod- LVN/LPN student will not be using the
casts, updated references, and other resources Manual routinely, a familiarity with the
such as drug monographs and Neeb’s blog. terminology that is used by other health-care
Neeb’s blog will provide an opportunity for professionals is essential. The chapter titles
the student to reflect on learning and experi- reflect the new terminology where changes
ences that can be shared with others. For have been made.
the instructor, this Fourth Edition provides We, as practitioners and educators in the
access to PowerPoint presentations, test bank field of mental health, have seen the impact
questions, and other expanded features. of mental health issues on our patients and
This edition coincides with the publica- society. We hope that the students who
tion of the DSM-5, Diagnostic and Statistical utilize this book will gain a new perspective
Manual for Mental Disorders by the American that includes up-to-date knowledge as well
Psychiatric Association that was published as empathy for the suffering these disorders
in 2013. The terminology used throughout can cause. We hope this book will con-
this edition reflect the changes in this tribute to knowledgeable and compassion-
major psychiatric reference. Although the ate LVNs/LPNs.
2993_FM_i-xvi 14/01/14 5:31 PM Page vii
Reviewers
vii
2993_FM_i-xvi 14/01/14 5:31 PM Page viii
viii Reviewers
ix
2993_FM_i-xvi 14/01/14 5:31 PM Page x
2993_FM_i-xvi 14/01/14 5:31 PM Page xi
Acknowledgments
W
e want to acknowledge our Devel-
opment Editor, Julie P. Scardiglia.
Julie guided us through the writ-
ing process. Her enthusiasm, encouragement
and, of course, her attention to detail kept us
on track throughout the revision process. Her
suggestions, responsiveness, availability for
many conference calls, and organization skills
helped us produce a revision that taps into
today’s student’s needs. She worked closely
with us every step of the writing process. We
are thankful for all her help.
Jacalyn Clay, our Project Editor from F.A.
Davis, provided us with the support and re-
sources to develop a project that expands on
Kathy Neeb’s original ideas. We appreciate all
the guidance she provided to us.
—L INDA G ORMAN
ROBYNN A NWAR
xi
2993_FM_i-xvi 14/01/14 5:31 PM Page xii
2993_FM_i-xvi 14/01/14 5:31 PM Page xiii
Table of Contents
xiii
2993_FM_i-xvi 14/01/14 5:31 PM Page xiv
Table of Contents xv
Appendices
appendix A Answers and Rationales 370
appendix B Agencies That Help People Who Have
Threats to Their Mental Health 387
appendix C Organizations That Support the Licensed
Practical/Vocational Nurse 388
appendix D Standards of Nursing Practice for LPN/LVNs 390
appendix E Assigning Nursing Diagnoses to Client
Behaviors 393
Glossary 395
Index 405
2993_Ch01_001-014 14/01/14 5:16 PM Page 1
UNIT 1
Foundations for Mental
Health Nursing
2993_Ch01_001-014 14/01/14 5:16 PM Page 2
2993_Ch01_001-014 14/01/14 5:16 PM Page 3
C HA PT E R 1
History of Mental
Health Nursing
Learning Objectives Key Terms
1. Identify the major trailblazers to mental health nursing. • American Nurses
2. Know the basic tenets or theories of the contributors to Association (ANA)
mental health nursing. • Asylum
3. Define three types of treatment facilities. • Deinstitutionalization
4. Identify three breakthroughs that advanced mental health • Free-standing treatment
nursing. centers
5. Identify the major laws and provisions of each that influenced • National Association
mental health nursing. for Practical Nurse
Education and Service
(NAPNES)
• National Federation of
Licensed Practical
Nurses (NFLPN)
• National League for
Nursing (NLN)
• Nurse Practice Act
• Psychotropic
• Standards of care
■ The Trailblazers were the nurses who took the risks? Who were
the ones who spoke out on behalf of the
For centuries, nurses have been many things patient and the profession? In times when
to many people. People have nurses to thank nursing was considered only “women’s work,”
for cooking, cleaning, and ministering to and when women were not politically active,
those who fought battles. the major trailblazers were female.
Long before people knew what aerobic or
anaerobic microorganisms were, nurses knew Florence Nightingale
when to open or close the windows. Nurses Florence Nightingale (1820–1910) (Fig. 1-1).
helped women give birth to their young and has been called the founder of nursing. Her
nursed the babies when mothers were unable story and her contributions are numerous
to or when mothers died during or shortly enough to fill many volumes. She was born
after giving birth. The first flight attendants of wealth and was highly educated. When she
were nurses. For centuries, nurses have gone was very young, she realized she wanted to be
about the business of caring for people, but a nurse, which did not please her parents.
they have not always done that quietly. Who Conditions in hospitals were poor, and her
3
2993_Ch01_001-014 14/01/14 5:16 PM Page 4
The first formal nurses’ training pro- or “psychiatric hospitals” to care for the men-
gram, the Nightingale School for Nurses, tally ill. There is a monument to her that sym-
opened in 1860. The goals of the school bolized her efforts on the Women’s Heritage
were to train nurses to work in hospitals, Trail in Boston.
to work with the poor, and to teach. This
meant that students cared for people in Linda Richards
their homes, an idea that is still gaining While Dorothea Dix was working for politi-
in popularity and professional opportunity cal help in mental health, a nurse named
for nurses. Florence Nightingale died at Linda Richards (1841–1930) (Fig. 1-3) was
the age of 90. pushing to upgrade nursing education. She
was the first American-trained nurse, and in
Dorothea Dix 1882 she opened the Boston City Hospital
Dorothea Dix (1802–1887) (Fig. 1-2) was a Training School for Nurses to teach the
schoolteacher, not a nurse. She believed that specialty of caring for the mentally ill. By
people did not need to live in suffering and 1890, more than 30 asylums in the United
that society at large had a responsibility to aid States had developed schools for nurses.
those less fortunate. Her primary focus was Linda Richards was among the first nurses
the care of prisoners and the mentally ill. She to teach and work seriously with planning
lobbied in the United States and Canada for and developing nursing care for patients. In
the improvement of standards of care for the cooperation with the American Nurses
mentally ill and even suggested that the gov- Association (ANA) and the National League
ernments take an active role in providing help for Nursing (NLN), she was instrumental in
with finances, food, shelter, and other areas developing textbooks specifically for nurses
of need. She learned that many criminals were that had stated objectives for outcomes of
also mentally ill, a theory that is borne out nursing education and patient care.
in studies today. Because of the efforts of
Dorothea Dix, 32 states developed asylums
Linda Richards
America's First Trained Nurse
Born in Potsdam, 1841
Harriet Bailey
The first textbook focusing on psychiatric
nursing was written in 1920 by Harriet Bailey.
It included guidelines for nurses who provided
care for those with a mental illness. Bailey un-
derstood that nurses caring for these patients
needed proper training. After she published
her book, the NLN began requiring all stu-
dent nurses have a clinical rotation in a psy-
chiatric setting (Videback, 2013).
Effie Jane Taylor
Effie Jane Taylor (Fig. 1-4) initiated the first psy-
chiatric program of study for nurses, in 1913.
She is also well known for her development and
implementation of patient-centered care, put-
ting emphasis on the emotional and intellec- Figure 1-5 Mary Mahoney.
tual life of the patient. Effie Taylor received a
diploma in nursing from Johns Hopkins School
of Nursing, later to become a nursing professor Americans in the field of nursing. An award
in psychiatry (American Association for the in her name is presented at the annual ANA
History of Nursing, Inc., 2007). convention to a person who has worked to
Mary Mahoney promote equal opportunity for minorities in
nursing. During her career, it was necessary to
Mary Mahoney (1845–1926) (Fig. 1-5) is open separate schools of nursing for African
considered to be America’s first African- American students because they were banned
American professional nurse. Her contribu- from the schools for white students. Two of
tions were primarily in home care and in the these separate schools were Spelman Seminary
promotion of the acceptance of African (currently known as Spelman College) in
Georgia and Tuskegee Institute in Alabama.
Hildegard Peplau
Dr. Hildegard Peplau (1909–1999) (Fig. 1-6)
was a nurse ahead of her time. She believed
that nursing is multifaceted and that the
nurse must educate and promote wellness as
well as deliver care to the ill. In her book,
Interpersonal Relations in Nursing (1952),
Dr. Peplau brought together some interper-
sonal theories from psychiatry and melded
them with theories of nursing and communi-
cation. She believed that nurses work in
society—not merely in a hospital or clinic—
and that they need to use every opportunity
to educate the public and follow role models
in physical and mental health. Peplau saw the
nurse as:
Figure 1-4 Effie Jane Taylor. (From Yale Univer- 1. Resource person. Provides information.
sity, Harvey Cushing/John Hay Whitney Medical 2. Counselor. Helps patients to explore their
Library.) thoughts and feelings.
2993_Ch01_001-014 14/01/14 5:16 PM Page 7
Hattie Bessent
In the early 1980s, the National Institute of
Mental Health granted money to be used for
the education and research of minority nurses
who were choosing to upgrade to master’s and
doctorate levels of practice. Hattie Bessent
(Fig. 1-7) is credited with the development
and directorship of that program. In 2008 the
ANA presented Dr. Bessent with its Hall of
Fame Award.
■ The Facilities
People who have mental illnesses are every-
where; popular statistics say that about one in
every three Americans will experience some
form of mental illness at some point in life.
The trailblazers in nursing realized that men-
tal illness is different from medical-surgical
disorders. They understood that each person’s
mind is truly unique and therefore nurses
need information and training specific to
those illnesses. To help meet those needs, they
took action to improve the quality of care for Figure 1-8 ByBerry, later to be renamed
those patients. This was not enough, however, Philadelphia State Hospital.
and it became evident that persons with mod-
erate to severe mental disorders were often
better served through care in special facilities. Today, hospitals handle patients with
psychological needs according to the size of
Asylums the hospital and its resources. To comply with
These special facilities were called asylums, regulations surrounding mental health issues,
which Webster Online, in part, defines as in smaller communities these patients may be
“1: a place of refuge; 2: protection given to seen in a hospital emergency room and then
criminals and debtors; 3: an institution for referred to other clinics or hospitals. Commu-
the care of the needy or sick and especially of nities large enough to support such programs
the insane.” Patients in asylums were fre- may provide in-house mental health treat-
quently treated less than humanely. Custodial ment as well as outpatient treatment and
care was provided, but patients were often aftercare. Metropolitan areas commonly pro-
heavily medicated. Nutritional and physical vide treatment via several options, including
care was minimal, and often these patients hospitals and free-standing treatment centers.
were volunteered for various forms of experi-
mentation and research. Free-Standing Facilities
One of the largest asylums in the United Free-standing treatment centers may be
States was known as ByBerry, later to be re- called detoxification (detox) centers, crisis
named Philadelphia State Hospital (Fig. 1-8). centers, or similar names. Most people are
This facility reportedly provided inhumane familiar with the Betty Ford Center. Many
treatment to its patients. With the onset of free-standing treatment centers provide care
deinstitutionalization and due to the poor ranging from crisis-only to more traditional
conditions, this facility saw its last patient 21-day stays. As with the Betty Ford Center,
in 1990. a stay can last up to 120 days. This, too,
depends largely on the size and needs of the
Hospitals individual community. More discussion on
As treatment facilities evolved, the term the types of treatment facilities occurs in the
asylum and the connotations associated with section on The Laws.
it became unpopular. In 1753, Pennsylvania
Hospital established a facility to treat those ■ The Breakthroughs
with mental disorders. The hospital was
established by Dr. Thomas Bond and It was not until 1937 that formal clinical
Benjamin Franklin. Until the Community rotations in mental health began for nurses.
Mental Health Act of 1963 was passed, Today, these rotations are required for stu-
housing of this clientele was primarily han- dents in nursing programs, but students in
dled by individual state hospital systems. practical or vocational nursing are usually
2993_Ch01_001-014 14/01/14 5:16 PM Page 9
exposed to mental health theory and very a large decline in population. It became
short observational experiences. In 1955, costly to run these large buildings and con-
theory relating to mental health nursing tinue to employ staff. The combination of
became a requirement for licensure for all these effects, as well as new laws pertaining
nurses. to the care of the mentally ill, resulted in a
Throughout the 1800s and early 1900s, movement called deinstitutionalization.
progress was made in developing humane, People who had formerly required long
effective treatment of mental illnesses. With hospital stays were now able to leave the
the best knowledge available to them as institutions and return to their communities.
a profession, nurses were forward thinkers Once discharged, some went to group homes
in providing specialized care to people and others to their own homes. Deinstitu-
unfortunate enough to have illnesses that tionalization was and still is a controversial
were somehow different from the tubercu- issue, but it was a huge step in returning a
losis, smallpox, and influenza that filled sense of worth, ability, and independence to
hospitals. There was one major difference, those who had been dependent on others for
however: Medicines existed to help in treat- their care for so long.
ing those diseases. At that time, no one had
been able to find pharmacologic help for ■■■ Critical Thinking Question
people with emotional, behavioral, or phys- The laws have said that people who have mental
ical brain disorders. That would change in illnesses should be treated using the least restric-
the 1950s. tive alternative. Deinstitutionalization allows
these people to live among us in the community.
Psychotropic Medications Consider the following scenario: Your city has just
purchased the house next door to you, and the
In the early 1950s, chemists were experi- plan is to develop this into a halfway house for
menting with combinations of chemicals women who have been child abusers. You are the
and their effects on people. In 1955, a group parent of a 3-year-old and you are also a mental
of psychotropic medications called pheno- health nurse. What would you do? What are your
thoughts and feelings about this situation?
thiazines was discovered to have the effect of
calming and tranquilizing people. One well
known phenothiazine is Thorazine. What a
world of possibility this opened for people Nursing Organizations and
living with and caring for those with mental Recommendations
disorders! Suddenly it was possible to control A natural progression from the break-
behavior to a degree, and patients were able throughs that were happening in nursing
to function more independently. Other forms was the development of organizations for
of therapy became more effective because nurses. The American Nurses Association
patients were able to focus differently. Some (ANA) is recognized as an organization for
patients improved so dramatically that it was registered nurses (RNs). One of its goals is
no longer necessary for them to remain to promote standardization of nursing prac-
hospitalized and dependent on others. tice in the United States. It also promotes
Between the mid-1950s and the mid-1970s, the certification of nurses who meet specific
the number of patients hospitalized with criteria. The concept of psychiatric nurse
mental illnesses in the United States was cut specialists, clinicians, or advanced practice
approximately in half, mainly because of the nurses is a result of the work of the ANA.
use of psychotropic drugs. The American Psychiatric Nurses Associa-
tion provides leadership in recommending
Deinstitutionalization standards of care for nurses who care for
The use of phenothiazines (see Chapter 8) people with mental illness. This organization
became so effective that state hospitals invites nurses who are RN-prepared. Further
and other facilities dedicated to the care and information can be obtained at its Web site,
treatment of people with mental illness saw www.apna.org.
2993_Ch01_001-014 14/01/14 5:16 PM Page 10
and dissemination of information about nursing in general. But mental health has
men’s health issues, men in nursing, and remained a challenge. There were ethical con-
nursing knowledge at the local and national siderations that had not surfaced in earlier
levels. years. Psychotropic and (also known as psy-
choactive) medications were benefiting many
patients but had their own problems as well;
Tool Box | Nursing Organizations side effects were not always pleasant. More
ANA: American Nurses Association:
drugs were being developed, and more ques-
www.nursingworld.org/
APNA: American Psychiatric Nurses tions arose: How much is too much to give
Association: people? Do we keep them completely se-
www.apna.org/ dated? People were asking which was worse:
NLN: National League for Nursing: the illness or the medication? People are still
www.nln.org/ asking that question. Other concerns have
NFLPN: National Federation of Licensed arisen, for example, how some psychotropic
Practical Nurses: drugs are associated with diabetic mellitus.
www.nflpn.org/ Nonetheless, it was necessary to begin reg-
NAPNES: National Association for Practical ulating the health-care industry a bit more.
Nurse Education and Services: A series of laws governing various aspects of
www.napnes.org/ care for persons with mental illnesses were
NCEMNA: National Coalition of Ethnic
Minority Nurse Associations: passed. The laws have changed somewhat
www.ncemna.org/ and have been renamed in some cases, but the
AAPINA: Asian American / Pacific Islander collective intention is to provide funding,
Nurses Association, Inc.: treatment, and ethical care for this segment
www.aapina.org/ of society.
NANAINA: National Alaska Native American
Indian Nurses Association:
www.geronurseonline.org/ (see partner ■■■ Critical Thinking Question
Your employer has announced that your com-
organizations) pany is changing its medical insurance policy.
NAHN: National Association of Hispanic The company will be providing you with a set
Nurses: amount of money to spend on insurance bene-
www.nahnnet.org/ fits. The three insurance services you have to
NBNA: National Black Nurses Association: choose from offer either family coverage or
www.nbna.org/ mental health services. You are a single parent
PNAA: Philippine Nurses Association of with two preschoolers. You also have a diagnosis
America: of bipolar disorder for which you need medica-
www.mypnaa.org/ tions, therapy, and periodic hospitalization.
What will you choose?
AAMN: American Assembly for Men in
Nursing:
http://aamn.org/
Hill-Burton Act
In 1946, Senators Lister Hill and Harold
Appendix C of this text provides more Burton collaborated and created the
contact information for these and other agen- Hill-Burton Act, a federal law. It was the first
cies designed to promote and assist nurses, major law to address mental illness. It pro-
particularly at the LPN and LVN level of vided money to build psychiatric units in
preparation. hospitals. Today, the many soldiers returning
from the Afghanistan war who suffer from
■ THE LAWS post-traumatic stress disorder know they
will not be turned away because of financial
Over the years many changes and advance- difficulties, as the Hill-Burton Act protects
ments have been made in medicine and those who have no insurance coverage.
2993_Ch01_001-014 14/01/14 5:16 PM Page 12
4. Nurses at all levels of preparation are Henry, G.W. (1921). Nursing mental disease, by
integral parts of the mental health Harriet Bailey, R.N. Bangor, Maine, 175 pages.
(New York: The Macmillan Company, 1920).
treatment team. Our observations, The American journal of psychiatry, 77(3),
documentation, and interpersonal 473–474. Retrieved from www.focus.
skills make nurses effective tools in psychiatryonline.org/data/Journals
patient care. Peplau, H.E. (1952). Interpersonal Relations in
5. Since 1955, all nursing curriculums Nursing. New York: GP Putnam’s Sons.
Longfellow, H.W. (1857) Santa Filomena. The
are required to provide mental health Atlantic Monthly, 1(1) 22–23.
theory. Verghese, M. (2010). Essentials of Psychiatric and
6. A series of laws over the past 50 years Mental Health Nursing. 3rd ed., pp. 254–255.
have provided for money, education, Kalk, New Delhi: Elsevier.
research, and improvements in the care Videbeck, S. L. (2013). Psychiatric-Mental Health
Nursing. 6th ed. Philadelphia: Lippincott
of the mentally ill. Financial difficulties Williams & Wilkins.
in the insurance and health-care indus- Webster Online (2004). www.merriam-webster.
tries contribute to cutbacks in money com
and services for care and treatment of
the mentally ill. WEB SITES
Famous Nurses
www.pulseuniform.com/nursing/famous-nurses.asp
REFERENCES Hill Burton Act
www.hhs.gov/ocr/civilrights/understanding/Medical
American Association for the History of Nursing, %20Treatment%20at%20Hill%20Burton%20Funded
Inc, (2007). Euphemia (effie) jane taylor. %20Medical%20Facilities/index.html
Retrieved from www.aahn.org/gravesites/ Mental Health Issues
taylor.html. www.nami.org
Donahue, M.P. (1985). Nursing, the Finest Art. National Institute of Mental Health
St. Louis: CV Mosby. www.nih.gov/about/almanac/organization/NIMH.htm
2993_Ch01_001-014 14/01/14 5:16 PM Page 14
Test Questions
Multiple Choice Questions
1. The main goal of deinstitutionalization 6. The following nursing organizations
was to: specifically represent minority nurses.
a. Let all mentally ill people care for (select all that apply)
themselves. a. NACE
b. Return as many people as possible to a b. AAPINA
“normal” life. c. NAPNES
c. Keep all mentally ill people in locked d. PNAA
wards. e. NANAINA
d. Close all community hospitals. 7. In the past facilities that housed patients
2. A major breakthrough of the 1950s that who were needy, sick, or insane were
assisted in the deinstitutionalization known as:
movement was: a. Detox centers
a. The Community Mental Health b. Asylums
Centers Act c. Outpatient clinics
b. The Nurse Practice Act d. Hospitals
c. The development of psychotropic 8. What institute was established as result
medications of the National Mental Health Act of
d. Electroshock therapy 1946?
3. The set of regulations that dictates the a. NLN
scope of nursing practice is called: b. NFLPN
a. National League for Nursing c. Hill-Burton Act
b. American Nurses Association d. NIMH
c. Patient Bill of Rights 9. Florence Nightingale’s focus in the
d. Nurse Practice Act Crimean War was:
4. As a result of deinstitutionalization and a. Mental health
changes in the health-care delivery system, b. Upgrading education
nurses can expect to care for people with c. Clean environment
mental health issues in which of the d. Writing care plans
following settings? 10. The first psychotropic medications were
a. Psychiatric hospitals only introduced in the:
b. Outpatient settings only a. 1950s
c. Medical-surgical hospital settings b. 1930s
d. All of the above c. 1980s
5. Which of the following trailblazers in d. 1920s
nursing was not a nurse?
a. Hildegard Peplau
b. Linda Richards
c. Harriet Bailey
d. Dorothea Dix
2993_Ch02_015-032 14/01/14 5:16 PM Page 15
C HA PT E R 2
Basics of Communication
Learning Objectives Key Terms
1. Identify three components needed to communicate. • Aggressive
2. Differentiate between effective and ineffective communication
communication. • Aphasia
3. Identify six types of communication. • Assertive
4. Identify five challenges to communication. communication
5. Identify common blocks to therapeutic communication. • Communication
6. Identify common techniques of therapeutic communication. • Communication block
7. Identify five adaptive communication techniques. • Dysphasia
8. Define key terms. • Hearing-impaired
• Ineffective
communication
• Laryngectomy
• Message
• Neurolinguistic
programming (NLP)
• Nonverbal
communication
• Receiver
• Sender
• Social communication
• Therapeutic
communication
• Verbal communication
• Visually impaired
H
uman beings communicate. Every- wrong. What is really being communicated
thing people do or say has a message here?
and a meaning. Sometimes, the People of different cultures communicate
words and the actions send different mean- differently. Men and women communicate
ings to different people. For example: Sally differently. Hearing-impaired people com-
and Jim meet for shift report in the morning. municate differently from people who are
Sally’s eyes are red and swollen, and she is not hearing impaired. A hearing-impaired
unusually quiet. Jim asks her if something person may use a hearing aid, technology,
is wrong, and she responds, “No, everything is and amplifiers. People in the medical profes-
just fine.” Jim has observed some changes sions communicate differently from people
in Sally’s behavior and appearance. Sally in business professions by using terminology
has verbally communicated that nothing is which relates to the medical profession rather
15
2993_Ch02_015-032 14/01/14 5:16 PM Page 16
with hypnosis and other treatment modali- while having laryngitis; signing a check
ties. In most states, hypnosis can only be per- while your arm is in a cast; or reading traffic
formed legally by professionals specially signs after your eyes were dilated. These are
trained and licensed to do so. uncomfortable situations, but for the most
Further explanation and some simple part, they are temporary. What about pa-
examples of NLP phrasing are provided in tients and coworkers for whom disabilities
Chapter 9. are permanent?
People Who Are Hearing-
■■■ Critical Thinking Question Impaired
Turn the following aggressive statements into
assertive statements. The nurse must be very patient when com-
• “You make me so angry when you stop at the municating with people who are hearing-
bar before you come home.” impaired. A nurse needs to be aware that the
• “You always take the ‘easy’ assignment, and that’s hearing-impaired person’s frustration is even
not fair.” greater than that of the nurse in trying to
• “Mark always gets the days off he asks for; why
can’t I?” communicate. Try to establish a trusting,
team-approach relationship with hearing-
impaired patients. Let them know you will try
whatever it takes for you to be able to under-
■ Challengesto stand each other. Find out what has worked
Communication for that person in the past.
Not all hearing-impaired people use sign
Communicating is something that humans language; some use lipreading. However,
often take for granted—until they no longer lipreading may be inaccurate and could lead
can do it: for example, answering the telephone to incorrect communication. Sometimes writ-
ing a note or providing the patient with a
journal is an effective way to communicate
■■■ Clinical Activity with a person who is deaf or hard of hearing.
Community Resources Worksheet Keep in mind the key factor is communica-
Contact a community agency in your commu- tion and not the patient’s grammatical or
nity. Explain that you are a student nurse and that spelling abilities.
you are trying to determine the resources avail-
able in your community. People Who Are Visually
1. Your name:________
2. Name of agency: Impaired
3. Who are the target groups for this agency? When a person is visually impaired, the
a. Gender nonverbal part of communication can be a
b. Age
c. Specific disabilities, such as speech, hearing, challenge. Nursing is a highly affective art,
and visual or other impairments. so certain nonverbal cues, such as tone of
4. How do people access this agency? voice, body position, and facial expressions,
5. What are the agency’s fees for services? “speak” most strongly to patients. How does
6. What types of insurance does the agency a sightless person or someone who is severely
accept?
7. What hours is the agency open? impaired visually interpret these nonverbal
8. Do people need appointments to come to this cues?
agency? Nurses must learn to become detail-
9. Where does the agency keep patient oriented storytellers. It is important to learn
records?
10. What is your impression of this agency?
to describe to a visually impaired patient the
11. Would you feel comfortable coming to this location of the call signal, what the call signal
agency or referring a patient here? Why or sounds like, what the people in the hall are
why not? laughing at, why the voices suddenly switch
to a whisper when another person enters the
2993_Ch02_015-032 14/01/14 5:16 PM Page 20
room, and who has just entered. Imagine (“voice box”). Imagine what it would be like
walking into a crowded lunchroom, and to be able to speak one day and have no voice
everybody stops speaking. How does that at all the next. The larynx is a body part that
feel? Similarly, sightless people cannot see is very much taken for granted. How do such
a wave of the hand or see when someone people answer the phone? How does a person
leaves or enters a room; these events must be order a pizza? How would such people express
verbalized. their emotions? Call for help?
Patient teaching takes on a new dimen-
sion because it involves physically moving, People With Language
touching, or verbally explaining in much Differences
more detail than usual. Learning to eat can
be difficult for a newly sightless person. Today’s society is global. Even though English
Usually, the teaching involves relating the is the predominant language in the United
food position to the numbers on a clock States, it may not be the primary language for
face. Sightless patients need to rely on their many of the people nurses work with and care
other senses to compensate for the eyes they for. As a nurse, you may find yourself in an
cannot use. area where you are the one who does not
Sometimes individuals have more than one speak the primary language. How will you
need to be considered when the nurse com- communicate? How will you ensure safe care
municates with them. For example, some of your patients? If the physician with a thick
people are both hearing impaired and visually accent gives a verbal order, how will you know
impaired. When communicating with these you have heard it correctly? What about those
individuals, a nurse needs to be creative. people who say they are speaking English, but
Investigate methods that have worked for you are not able to understand them? It can
this person in the past and explore methods be very embarrassing and potentially insulting
such as a conversation board or printing the for all parties involved. Techniques for ensur-
message on the person’s palm. ing understanding are discussed at the end of
As emphasized in any nursing fundamen- this chapter.
tals class, when beginning and exiting the
patient’s room, the nurse needs: to identify People Who Have Aphasic/
him-/herself, explain what procedure is being Dysphasic Disorders
performed, make sure the patient is safe, and A person with aphasia/dysphasia has
identify when leaving. either no speech or great difficulty with
speech. The amount of speech a patient
People Who Have possesses is related to many things, such
Laryngectomies as age, cause of difficulty, and severity of
Some people live with partial or total involvement. There are different types of
laryngectomy—the removal of their larynx aphasia (Table 2-1).
EXAMPLE EFFECT ON PATIENT “Can you,” “Will you,” “Are they,” and
“Why did you • Patient feels obligated “May I.” It does not help to add please,
refuse your to answer something he as in “Please, may I ask you a question?”
breakfast?” or she may not wish to or “Will you please take out the trash?”
answer or may not be This courtesy still leaves the possibility
able to answer for the receiver to say “yes” or “no.” The
• Probes in an abrasive please makes it sound more polite in
way social venues, but the same questions
can be made assertive and therapeutic
4. Advising. Alcoholics Anonymous some- by stating or asking for what one wants
times uses the statement, “Don’t ‘should’ (“I need to ask you a question” or
on yourself.” Nurses also must not “Please take out the trash”).
“should” on their patients. This sets the
stage for expectations that the patient The general rule for making an open-ended
may not be able to meet. It also sets question from a closed-ended question is to
up, in the patient’s mind, some sort of simply drop off the first one or two words.
value system that puts the nurse’s value This can also be accomplished by adding
as the “right” one. It can sound very words like how and what to the beginning of
judgmental. the question.
Closed: “Can I help you?”
EXAMPLE EFFECT ON PATIENT Open: “How can I help you?” or “What
“You should eat • Places a value on the can I do to help you?”
more.” action EXAMPLE EFFECT ON PATIENT
“If I were you, • Gives the idea that the
I would take nurse’s values are the “Can you tell me • Allows a “yes” or “no”
those pills so “right” ones how you feel?” answer
I would feel • Sounds parental “Do you smoke?” • Discourages further
better.” “Can I ask you a exploitation of the
few questions?” topic
5. Agreeing or disagreeing. Socially, people • Discourages patient
agree or disagree for several reasons. from giving information
Sometimes people are just expressing
7. Providing the answer with the question.
their opinion. Sometimes they are try-
ing to make a favorable impression. This is a technique that television inter-
Therapeutically, it is wise for nurses viewers use frequently. The interviewee
to avoid statements that express their may say, “The interviewer put words
own opinions or values. Even though into my mouth.” For instance, a ques-
some situations appear similar, there tion that answers itself is, “Didn’t you
may be factors, which make them know that the committee would reject
different. the proposal?” Occasionally, the body
language of the interviewer or the sender
EXAMPLE EFFECT ON PATIENT may influence the answer. A better way
“You were wrong • Places a “right” or to ask this question is, “What were your
about that.” “wrong” on the action thoughts about how the committee
“I think you’re might react?”
right.” EXAMPLE EFFECT ON PATIENT
6. Closed-ended questions. These are forms of “Are you afraid?” • Combines a closed-
questions that make it possible for a one- “Didn’t the food ended question with a
word “yes” or “no” answer. They discour- taste good?” solution
age the patient from giving full answers “Do you miss • Discourages patient
to the questions. Closed-ended questions your mom from providing his or
are those that start with such phrases as today?” her own answers
2993_Ch02_015-032 14/01/14 5:16 PM Page 23
8. Changing the Subject. Nurses sometimes patient to determine the best way to help the
do this inadvertently. When schedules patient help himself or herself. If the nurse
are busy and several patients need a can look at the relationship with that attitude,
nurse’s attention at the same time, the there is no “right” or “wrong,” because each
nurse’s agenda takes over, and the nurse person is different. No two patients are the
starts to see to personal needs. It is very same, so what is helpful to each one is “right”
easy for a nurse to give a quick answer to for that patient.
a patient’s question and then proceed
EXAMPLE EFFECT ON PATIENT
with one’s own agenda. Unfortunately,
that may send the message to the patient “That’s the way • Can sound judgmental
that the nurse does not care or that this to think about it! • Can set the patient up
problem is not worthy of a nurse’s time. Good for you!” for failure if the approval
This patient may be reluctant to offer “That’s not a or disapproval does not
more information to that nurse in the good idea.” help; can lower the
future. nurse’s credibility
Changing the subject may also reflect the Techniques of Therapeutic/
nurse’s comfort (or discomfort) level with
the subject. If the nurse just experienced the
Helping Communication
death of a loved one from a heart attack, for Hildegard Peplau envisioned the nurse as a
example, it may be very uncomfortable to “tool” for ensuring positive interpersonal
answer a patient’s questions about recovery relationships with patients. Nurses are with
and prognosis following his or her bypass the patient for approximately 8–12 hours
surgery. The nurse may answer quickly and daily. Compare that with the amount of time
move on to a more comfortable topic, such a physician is able to spend with the patient,
as, “Well, your physician has advanced your and it is easy to see how the nurse becomes
diet; that’s good news!” the therapeutic tool that helps the patient
help himself or herself. This observation was
EXAMPLE EFFECT ON PATIENT noted by Florence Nightingale in her book,
The patient is • Discounts the Notes on Nursing (Nightingale, originally pub-
asking a question importance of the lished in 1859).
about his/her patient’s need to Patients develop a different kind of rap-
prognosis and explore personal port with nurses because they learn to trust
the nurse thoughts and feelings them. Although nurses’ technical skills are
responds with, • May be a reflection very important and must never be allowed
“Did the doctor of the nurse’s own to get rusty, it is the appropriate use of
say anything discomfort level with their verbal and nonverbal communication
about discharging this topic skills that cements the relationship with
you today?” patients and that ultimately promotes their
healing.
9. Approving or Disapproving. This is similar
The previous section pointed out some of
to minimizing or agreeing. The patient
the bad habits of conversation. It is now
perceives a value system that puts the
time to learn new effective methods of com-
nurse in the position of the expert, and,
munication. These will feel awkward at first,
in many ways, the nurse is. That puts a
but with practice and trust, they will help
big responsibility on a nurse’s shoulders,
improve the quality of interactions not only
however, and that responsibility includes
with patients, but in most interpersonal
being supportive without being judg-
communication as well. They are “tricks of
mental or portraying a personal idea of
the trade” that may be as small as a one-word
what is right or wrong, good or bad.
change in the way a sentence or request is
The nurse is in a partnership of sorts with presented, but they get a lot of mileage in
the patient. The nurse collaborates with the the way people respond.
2993_Ch02_015-032 14/01/14 5:16 PM Page 24
Neeb’s The listed communication methods in different ways. The American vocabu-
■ Tip will not all work for all people in lary pronounces many words the same
all circumstances, but if you use but spells them differently.
them faithfully you will see improve- English is a very complex language to
ments in the way you relate to learn. Some people use terms very literally.
your patients and in the way they Nursing is a profession that is filled with
respond to you. inference and nuance; it is highly affective.
Because of that, it is very important to clarify
terms with patients and other workers. Nurses
1. Reflecting, repeating, parroting. This tech- must be sure that the terms they choose are
nique seems to be the easiest to learn and correct and mean the same thing to all parties
therefore is used the most often. Parrots involved in the interaction. The technique is
are often trained to repeat words or easy to learn: Simply asking “When you say
phrases, such as “Polly want a cracker?” ‘I can’t do that,’ what do you mean?” is one
way of clarifying a statement. The patient
Reflecting, repeating, and parroting refer may mean “I am not physically able” or “I am
to this technique because that is what the not morally able” or “I do not know how to
nurse does: He or she picks a word or phrase do that” or any number of things that the
that seems to be a key word or idea in what word can’t may mean. If the nurse does not
the patient is trying to communicate. It some- try to clarify that simple word, she could
times involves a degree of guessing on the part incorrectly infer the patient’s level of ability
of the nurse to check out the perceived mes- or cooperation.
sage. For instance, if the patient says, “I want
to get out of here; everyone is against me,” the EXAMPLE EFFECT ON PATIENT
nurse has several options for checking the “When you say • Encourages patient to
main concern of the patient. The nurse will ‘tired,’ do you restate the comment
repeat a word or phrase from the patient’s mean it in a • Improves chances that
statement to reflect, or parrot, whatever is physical way the message sent is the
perceived to be the main concern. The nurse or an emotional message received
could say “Everyone?” or “Against you?” to way?”
try to encourage the patient to expand on
these ideas. Caution: Because this technique 3. Open-ended questions. These are the
might seem obvious to the patient, use par- essence of successful nurse-patient
roting sparingly. It will not take the patient communication. They are also among
too many times of hearing his or her words the hardest techniques to learn, because
repeated before perhaps suggesting that the people are constantly bombarded with
nurse look into having a good audiometric incorrect usage in social interaction and
examination! in the world of talk shows and news
reporters.
EXAMPLE EFFECT ON PATIENT
One of the goals of helping communica-
Patient: “I’m so • Encourages exploring
tion is to get the patient to participate, so it is
tired of all of this.” the meaning of the
important that the nurse present questions in
Nurse: “Tired?” statement
a way that will encourage the patient to pro-
• Caution: Use sparingly,
vide information without the nurse’s sounding
can be irritating if
persistent or intrusive. Such a perception by
overused.
the patient will be a major interference in
2. Clarifying terms. People live and work future attempts at communication. The nurse
in a global society. Nurses interact with needs to be able to detect cues provided by the
many different people as patients and patient when they would like to discontinue
coworkers. Nurses sometimes use words communication.
2993_Ch02_015-032 14/01/14 5:16 PM Page 25
In some instances, “yes” or “no” may be all These two examples show ways to be
the nurse needs to know or all that the patient assertive, direct, and self-responsible while
is capable of responding at the time. In those still maintaining politeness and allowing
instances, closed-ended questions may be the patient to have some control over his or
used until the patient is able to provide more her care.
information. Otherwise, open-ended ques- EXAMPLE EFFECT ON PATIENT
tions will get more productive results.
“Mrs. Smith, • States purpose for the
EXAMPLE EFFECT ON PATIENT I need to ask you interaction
“How are you • Discourages “yes” or a few questions, • Keeps speaker assertive
feeling today?” “no” answers please.” and self-responsible
“What can • Encourages patient to “I want to switch
I do to help, express self in his or shifts with Mary
Mr. Jones?” her own terms next Tuesday,
please.”
Using open-ended questions can be helpful 5. Identifying thoughts and feelings. This is
in understanding the patient’s pain level. Ask- another difficult technique to master.
ing the patient “Are you in Pain?” (closed- Because words, which convey thoughts
ended question) may not bring an accurate and feelings, are used incorrectly more
picture. Depending on the patient’s culture or frequently than not, it is hard to rein-
religious preference, or both, “pain” may or force proper usage. The rule is simple:
may not be acceptable. The patient may A feeling is an emotion. A “feeling state-
answer “yes” or “no” on the basis of those be- ment” must identify an emotion that
liefs. If Ms. Green has a chemical dependency one is experiencing or is trying to explore
that has not been shared with you, she may with a patient. For example, “I feel
say “yes” to get the benefit of the pain med- proud that I earned this promotion” or
ication. Pain is a very individual experience “I feel frightened to walk alone at night.”
and is subjective. What one person considers
to be extreme pain, another might brush off A thought is an opinion, idea, or fact that
as a minor irritation. The closed-ended nature one wishes to express. “I think I deserve this
of this question does not require the patient promotion” and “I think security needs to be
to provide useful, measurable information improved in the parking area” are examples of
that allows the nurse to be helpful or thera- “thinking statements.”
peutic. A more helpful form of this question “I feel security needs to be improved in the
would be in an open-ended format, such as, parking area” and “I feel the patient needs a
“Ms. Green, on a scale of 0 to 10, how do you different pain medication” are incorrect uses
rate your pain?” or “Ms. Green, please tell me of the word “feel.” There is no emotion iden-
about your pain.” tified in these statements. “Feeling” is certainly
implied, but implied thoughts and feelings
4. Asking for what you need or want. This need to be clarified to avoid mistaken conclu-
relates to the discussion on assertive ver- sions. In both of these statements “feel” should
sus aggressive communication. Nurses be replaced with “think” for correct usage.
can ask for what is needed and wanted Using words pertaining to thought and
from patients and coworkers and still feeling correctly will minimize the amount of
maintain a pleasant, professional tone time the nurse must spend clarifying and will
of voice. This technique requires the maximize the quality of the interaction. In the
user to start the sentence with the words mental health specialty, it becomes even more
“I want” or “I need.” Taking the direct important for the nurse to use such terms
approach with people is usually the safest appropriately to help the patient identify
way to be sure that the receiver gets the and label his or her emotions and thoughts to
message the sender intended to send. facilitate therapy.
2993_Ch02_015-032 14/01/14 5:16 PM Page 26
EXAMPLE EFFECT ON PATIENT your pet when you think you’d like to talk
“I feel angry • Helps the patient to about it.”
when you are identify and label Socially, chances are that the nurse might
not honest thoughts and emotions take the “sympathy” option, which would be
with me.” • May give insight to appropriate with people who are not patients.
“I think honesty underlying concerns Patients need the nurse to be sensitive but still
is important in or complications of be the helper. The “empathy” option is more
all relationships.” healing appropriate in most therapeutic situations.
the nurse can let the patient know that he or Using this combination of offering assis-
she is there if the patient wants to talk again tance and asking an open-ended question
at another time. serves several purposes: The nurse has main-
EXAMPLE EFFECT ON PATIENT tained rapport and has gotten Mrs. Brown to
divulge her level of prior knowledge, and the
Sit quietly near • Shows the nurse is nurse has let Mrs. Brown know that the nurse
the patient comfortable with presumes she has had a conversation with the
whatever the patient physician. What if Mrs. Brown hesitates or
says and willing to tells the nurse outright that the physician has
hear more not been in yet? The nurse should use the
• Allows both to collect techniques of stating his or her needs and
their thoughts using empathy, and tell the patient very hon-
estly, “Mrs. Brown, I can sense your frustra-
Neeb’s Silence demonstrates that the nurse tion, but I cannot legally (or ethically) give
■ Tip is willing to hear more. you that information until you and your
physician have discussed it first. I’ll be happy
to call your physician to let her know that you
8. Giving information. This is very different
wish to see her as soon as possible. After you
from the communication block of giving
have talked, I’ll be happy to answer any ques-
advice. Giving information relates to the
tions you may have.”
helping relationship because it involves a
form of teaching. EXAMPLE EFFECT ON PATIENT
As mentioned earlier, physicians are usu- “Mrs. Brown, • Increases rapport
ally with their patients for very short periods I would be glad • Eases patient’s anxiety
of time, whereas nurses are usually with the to explain this • Honestly confirms that
same patients for an 8–12 hour shift. It is very diagnosis to you. the physician has given
natural for nurses and patients to have more Tell me what the prior information
quality time for talking. This is one reason doctor has said, • Suggests collaboration
patient teaching is becoming a bigger part of and I’ll clarify it
a nurse’s responsibility in all levels of nursing. for you any way
Nurses provide information in all phases I can.”
of hospitalization, from preoperative teaching 9. Using general leads. This is a method of
to discharge planning. It involves using pam- encouraging the person to continue
phlets, videos, resource manuals, or other speaking. It lets the speaker know that
resource persons. one is listening and interested in hearing
more. The technique is fairly simple:
Neeb’s Most state nurse practice acts still It involves verbal and usually nonverbal
■ Tip place the stipulation that the nurse communication. Examples of general
may not legally give information to leads are saying “Yes?” while maybe rais-
the patient before the physician has ing the eyes, “Go on” while maintaining
given the initial information. This eye contact and possibly nodding the
means that nurses may not give lab head in an affirmative motion, or just
reports, read diagnostic information, saying “and then?” if the person pauses
talk about possible treatments, and in the middle of a statement or concern.
so forth until these have first been
discussed between physician and EXAMPLE EFFECT ON PATIENT
patient. How do nurses know this “Go on” while • Feels valued and
has occurred? Nurses use therapeu- nodding head listened to
tic techniques that allow them to and maintaining
ask questions that get results. eye contact
2993_Ch02_015-032 14/01/14 5:16 PM Page 28
10. Stating implied thoughts and feelings. speech-read (also called lip-read)? Is he or she
This takes a combination of skills. It reliant on a hearing aid? What is the emo-
requires using some guessing (as in tional attitude of the patient?
reflecting), using empathy, and making Communicating can be very frustrating
an observation about a behavior or for hearing-impaired patients as well as for
condition the nurse sees in the patient. the nurse. Hearing-impaired patients often
use sign language, but most “hearing” people
This technique is helpful in initiating
do not know sign language. Sometimes writ-
conversation that might be difficult to start
ing with pencil and paper is effective, but it
with other techniques. It is hard to deny that
is slow. Speech reading is helpful to some
something is not right when someone identi-
hearing-impaired people, but it is not always
fies a specific behavior or action that supports
accurate. Because many words that look the
the suggestion that something is different
same are in fact very different in meaning,
about the patient. Nurses are assessing their
and because not all speaking people say
patient’s physical and emotional states all
words the same way (because of dialect or
the time.
different primary language from that of the
When a patient is reluctant to share this
hearing-impaired person), speech reading can
situation, the nurse can preface the question
be misleading at best.
with an observation and then follow with an
educated guess at the emotion that is being
experienced. Tool Box | This Web site can be used to
access American Sign Language vocabulary:
EXAMPLE EFFECT ON PATIENT http://commtechlab.msu.edu/sites/aslweb/
“Ms. Johnson, • Lets the patient know browser.htm
you’re not smiling you are paying attention
today like you to him or her
usually do. I sense • Identifies a specific People Who Are Visually
something is behavior or change in Impaired
bothering you. behavior, which lowers Adaptive devices such as audio books, Braille-
How can I help?” the chance of denying it prepared computers, and seeing-eye dogs can
• Patient hears that the be extremely helpful. The type of adaptive
nurse cares and wishes device depends on the type and severity of the
to help impairment. Technology has provided some
methods, such as the ability to change the
■ Adaptive Communication font size on a computer up to 500%. Visually
Techniques impaired people often have heightened senses
of hearing, touch.
Some populations of people, such as those
mentioned in the previous section, require Neeb’s Do not assume that visually impaired
special considerations when nurses are com- ■ Tip people may be hearing impaired,
municating with them. These are some ways too. It usually is not necessary to talk
of facilitating communication with people slower or louder to a person with a
who live with certain disabilities or who have visual impairment.
varied amounts of ability.
People Who Have
People Who Are Hearing- Laryngectomies
Impaired Technology has developed several different
When communicating with a patient who is aids that amplify the vibrations of speech. For
hearing-impaired, it is important to know the some patients with laryngectomies, placing
extent of the impairment. Does the person an amplifier over the area of the larynx and
2993_Ch02_015-032 14/01/14 5:16 PM Page 29
talking will produce a buzzing sound that for each patient. The physician and speech
replicates their former voice. It is a monotone pathologist or therapist are excellent resource
sound, but it greatly improves the ability of people to help in deciding what type of
these patients to communicate in a more adaptive technique will be the most effec-
natural manner. Not everyone can use these tive. The nurse’s documentation of the
devices, however. Some people need to rely responses of a patient to the various tech-
on communication boards and pictures to niques will also help in these decisions.
communicate. Some people make use of new Techniques range from changing the rate
computer-assisted devices. The patient will be or pitch of speech to using objects, pictures,
in close contact with a speech therapist. spelling boards, or computerized equipment
Nurses need to be involved with the therapist if the patient has access to them (Fig. 2-3).
as well, so that the patient has continuity of However, nurses should not answer for the
therapy and good evaluation of the ability to patient. Finishing sentences or trying to play
use the devices. The patient’s plan of care guessing games with people who have these
needs to identify how the speech therapist types of disorders is usually not in the best in-
treatment plan can continue when the patient terest of the patient. It may take a longer time
is discharged from therapy. The goal is to re- for these patients to process the information
store the person to his or her surgical maximal
ability of speech. It can be a frightening and
frustrating time for the patient and the health-
care team, but the rewards are great when A B C D E F
speech, at whatever level, begins to return.
G H I J K L
People With Language
Differences M N O P Q R
Honesty is the best policy here. This discus- S T U V W X
sion comes up in several sections of this text,
but it is much better to apologize and admit End of Period
Y Z word .
when one is not receiving the sender’s mes-
sage. Serious mistakes can be made when one 1 2 3 4 5 6
assumes the meaning of the message. It is also
important to remember that communicating 7 8 9 0 YES NO
is often a highly cultural activity; people are
not always comfortable asking for correction
or clarification from someone of a different
gender, age, or social or professional status.
Using assertive, honest communication skills
will usually get positive results.
and get the answer out. Be patient. When the 5. Nurses need to be aware of what blocks
patient is getting frustrated or is truly unable therapeutic communication.
to respond properly, it may be because the
words the nurse used were unfamiliar or 6. Nurses need to be aware what techniques
maybe too much time has passed and the pa- to use to encourage effective, helping
tient has forgotten the question. Gentle hints communication with patients.
or rephrasing the question may be enough to 7. Special techniques are used when com-
help the patient. It may be just one word that municating with populations who have
makes the difference between the patient’s special communication needs.
being successful or not.
Communication in all forms is essential to
the work of a nurse. Taking the time to learn
and use these techniques can make relation- REFERENCES
ships with patients and coworkers very pleas- Grinder, J., and Bandler, R. Trance Formations—
ant and rewarding. Neuro-Linguistic Programming and the Struc-
ture of Hypnosis, Moab, Utah: Real People
Press, 1981.
■■■ Key Concepts Nightingale, F. (1969). Notes on Nursing: What
It Is, and What It Is Not. New York: Dover
1. Humans cannot not communicate. Inter- Publications.
personal communication is a complex Townsend, M.C. (2012) Psychiatric Mental
process. Health Nursing. 7th ed. Philadelphia:
F.A. Davis.
2. Therapeutic or helping communication
is a language that is learned and shared WEB SITES
by nurses. It is a purposeful skill that Communication
requires practice. http://www.natcom.org/discipline
3. People communicate verbally and non- Therapeutic Communication
http://nursingplanet.com/pn/therapeutic_communi-
verbally. Nonverbal communication cation.html
sends a stronger message than verbal Laryngectomy Speech
communication. http://emedicine.medscape.com/article/883689-
overview
4. Communication can be assertive or
aggressive. Assertive statements are the Hard of Hearing
www.ada.gov/hospcombrscr.pdf
more helpful of the two; they start with Neurolinguistic Programming
the word “I.” Aggressive statements are http://infed.org/mobi/neuro-linguistic-programming-
designed to place responsibility on learning-and-education-an-introduction/
another person. They start with the
word “you.”
2993_Ch02_015-032 14/01/14 5:16 PM Page 31
Test Questions
Multiple Choice Questions
1. Which of the following is an example of a 6. Your patient has refused all of your
therapeutic, open-ended question? attempts to care for him. You say:
a. “Why did you do that, Mrs. Jones?” a. “I’d like to help you; what can I do?”
b. “How can I help you, Mr. Thompson?” b. “Why don’t you like me?”
c. “Can I help you, Ms. Greene?” c. “What is the matter with you?”
d. “Please, can I ask you a question, Mark?” d. “You must do this; physician’s orders!”
2. The purpose of “therapeutic communica- 7. Your patient is Jewish and refuses to eat
tion” is to: non-kosher food. You say:
a. Develop a friendly, social relationship a. “I will ask the dietitian to come and
with the patient. talk with you.”
b. Develop a parental, authoritarian b. “The dietitian will come to see you.”
relationship with the patient. c. “It’s the best we can do. You need
c. Develop a helping, purposeful relation- to eat.”
ship with the patient. d. “You’re right. The hospital food does
d. Develop a cool, businesslike relation- leave much to be desired!”
ship with the patient. 8. Your patient is commenting that the
3. You observe a patient in the family physician has not been in to visit for
lounge. She appears to be talking to her- two days. You say:
self. You want to find out what is wrong. a. “I hate it when that happens!”
Your best approach to her might be: b. “What do you need to know?”
a. “Who are you talking to?” c. “Well, he is very busy!”
b. “Please stop talking. You are disturbing d. “You feel ignored by your physician?”
the other people.” 9. Your patient, who is usually very
c. “I saw your lips moving. Can you tell talkative, does not respond to you
me what you are talking about?” when you enter the room. You say:
d. “Why are you talking to yourself?” a. “Ms. Smith, you are so quiet this
4. Your patient asks you the results of his afternoon. Is something bothering
blood tests. You respond: you?”
a. “They are all negative.” b. “Ms. Smith, is something bothering
b. “Why do you want to know?” you?”
c. “I think you should wait until your c. “Can I help you?”
physician comes in.” d. “Why are you so quiet this
d. “I am not able to tell you right now, afternoon?”
but I will call your physician and have 10. Ms. Smith responds to your question
her stop in to explain them to you.” (see #9), “I feel like nobody cares.” You
5. Your patient is a single parent who has just respond:
been diagnosed with terminal cancer. She is a. “Why do you say that?”
concerned about returning to work and asks b. “Like nobody cares? Please try to
many questions. Finally, the patient says, describe the emotion you are truly
“What do you think I should do?” You say: ‘feeling.’”
a. “I think you should just stay busy.” c. “Ms. Smith, you’re wrong about that.
b. “I wouldn’t worry about it.” Of course we care.”
c. “What are your thoughts about d. “Ms. Smith, maybe the doctor can
returning to work?” change the dosage of your medica-
d. “Oh, you’ll be just fine. There are lots tion. You’ll feel better.”
of people worse off than you.”
2993_Ch02_015-032 14/01/14 5:16 PM Page 32
2993_Ch03_033-050 14/01/14 5:17 PM Page 33
C HA PT E R
3
Ethics and Law
Learning Objectives Key Terms
1. Define professionalism. • Accountability
2. Demonstrate understanding of the Nurse Practice Act. • Advocacy
3. State the importance of honesty and accuracy in verbal • Civil law
reporting and written documentation. • Commitment
4. State the importance of confidentiality. • Confidentiality
5. Define HIPAA and its role in health-care delivery. • Culture
6. Define the Joint Commission and its role in health-care • Culture of nurses
delivery. • Doctrine of privileged
7. Explain the Good Samaritan Act. information
8. Explain involuntary commitment. • Ethics
9. Define patient advocacy. • Health Insurance
Portability and
Accountability Act
(HIPAA)
• Intentional
• Patient Bill of Rights
• Professional
• Proxemics
• Responsibility
• Tort
• Unintentional
33
2993_Ch03_033-050 14/01/14 5:17 PM Page 34
This can be an ethical dilemma as well. It series of check marks and arrows to indicate
may be the facility’s interpretation that it is assessments of all systems have been made.
permissible to allow that LPN/LVN to func- The nurse then initials the check marks and
tion as supervisor if an RN is on call. This arrows and uses a full signature at the bottom
may or may not be the interpretation of the of the page. Only situations outside of the es-
particular state. The Board of Nursing in a tablished normal parameters are mentioned
particular state can give the answer. Any nurse in some sort of nurse’s note. Although this
has the right and responsibility to make that type of charting saves time, it is sometimes
phone call. challenged legally because it is not always
enough documentation. Yet flow sheet chart-
ing is gaining popularity in documenting
■■■ Classroom Activity health care.
• In Appendix E, review NFLPN Nursing Practice Many facilities use flow-sheet charting,
Standards Legal/Ethical Status. Write a paragraph
on how each of these standards relates to a prac-
and an increasing number are using electronic
tical/vocational nurse. programs designed for patient charting that
are specific for a facility. “Epic” is one of the
electronic programs used by many facilities.
Accuracy Neeb’s The nurse needs to be proficient in
The ultimate goal of the helping person in ■ Tip reading, writing, and spelling skills.
health care is to “do no harm.” Safety for their Nursing programs use a system
patients and themselves must be in nurses’ including testing to determine if
thoughts at all times. nursing candidates are proficient
Harm can be described as intentional or in reading, writing, and math prior
unintentional and falls under the category to being admitted into a program
of a tort, which relates to civil law. Civil (e.g., HESI’s, TEAS V). Not only might
laws protect patients/persons and their gaps in reading, writing, and spell-
property. ing be a source of extreme embar-
A nurse’s best defense is the quality of ver- rassment to the nurse, but they are
bal and written communication. In her book, also unacceptable as professional,
Legal, Ethical, and Political Issues in Nursing, safe nursing practice. It is important
Tonia Aiken indicates that spelling errors are to note as well that this is a much
crucial in liability cases, as they reflect on a more common problem in the
nurse’s general ability to care for patients. United States than one might think
Legally, the general assumption is “if it is not and that it is not just people from
charted, it has not been done.” Some situa- other countries who experience this
tions can impede nurses’ efforts at accuracy in difficulty. Basic computer skills are
charting. First of all, nurses are busy. Patient also increasingly required.
care is the primary focus of a nurse’s workday.
Many times, it seems that the shift is over be- It is imperative that the nurse take (sub-
fore it starts. Charting may be scaled down to junctive) as much time as necessary to carry
a minimum, especially if the employer does out complete, accurate documentation on
not pay for overtime. As accurate charting is each patient. A nurse’s competency to practice
part of nursing care, this became the rationale nursing can be questioned if for some reason
for developing different types of charting. the documentation is subpoenaed in a court
Some facilities use a form of charting that case and spelling and grammar are of poor
may be called “charting by exception.” This quality according to American standards.
type of documentation is based on flow-sheet All agencies have an established method
charting. Normal values, the guidelines for for verbal reporting. It may be a taped shift
which are established at the facility, are writ- report, a grand rounds type of report, or a
ten on the chart form, and the nurse uses a one-on-one report with the patient’s care
2993_Ch03_033-050 14/01/14 5:17 PM Page 36
plan. Again, it is important for the nurse to what he or she wants to hear.” Honesty is a
spend as much time as needed to get the mes- concept that can be highly cultural.
sage from his or her day’s work to the receiver The professional choice is always to tell the
for the oncoming shift. Be thorough but as truth. It may be painful, frightening, or embar-
concise as possible. It is usually standard pro- rassing to admit personal conflicts or errors or
cedure to discuss vital signs, physical assess- omissions in patient care, but nurses will avoid
ments, any visits from physicians or visitors, further potential harm to their patient as well as
new orders, responses to medications and to their professional reputation by admitting to
treatments, and any change in condition. mistakes and taking the appropriate corrective
An area that is sometimes forgotten is the measures. Nurses are human. Despite their
mental, emotional, and behavioral status of best efforts and multiple medication checks,
the patient, especially on a medical surgical nurses make mistakes. Recognizing them, ad-
unit. Usually, the patient’s mental, emotional, mitting them, and taking corrective measures to
and behavioral status is mentioned only if ensure the patient’s safety are the signs of sound
something seems inappropriate. Physical heal- judgment and professional nursing behavior.
ing is to a large extent a result of attitude and Honesty can also mean the difference between
emotional condition; therefore, nurses should keeping and losing your nursing license.
include the patient’s psychological status in
their verbal report. A nurse should always Impaired Nurses
check with the incoming nurse to be sure that Inappropriate use and misuse of mind-altering
there are no further questions and inform that chemicals such as alcohol or prescription and
nurse of anything he may not have completed. nonprescription drugs can render a nurse
legally unsafe. Continuing to practice nursing
while using these chemicals displays unpro-
■■■ Critical Thinking Question fessional behavior and poor judgment. A
You are the nurse who is supervising care on the
shift 2100 to 0700. Another nurse who works this nurse in this situation who is fearful of losing
shift routinely has poor-quality charting. Nothing his or her license or unable to seek help may
is hidden or omitted from the chart, but it contains consider inaccurate charting, omission of
many misspelled words and many grammatical certain charting, or blatant lying about a sit-
errors. You decide to “keep the peace” and say uation as a way to remain employed. The
nothing because you get along well with this
nurse and the patients like the individual. Patient patient’s safety is not the nurse’s primary con-
X falls out of bed on your shift, and the family sues cern when this happens. Most states have
for negligence. The other nurse is found incompe- developed programs to assist impaired nurses
tent by virtue of written documentation that the as a way to protect the public. According to
lawyers cannot decipher. To your dismay, you are the Recovery and Monitoring Program
also implicated as the supervising nurse on that
shift because you did nothing to improve the (RAMP) in New Jersey, if a health profes-
quality of this nurse’s writing skills. What are your sional is impaired and working with patients,
feelings? What might this mean for you? What an occupational hazard eventually will occur,
will your defense be to the court? How will you possibly causing an injury or even a death.
handle this differently in the future?
Some patients are very timid and modest. The doctrine of privileged information
In some cultures, strangers may not touch is a bond between patient and physician.
strangers in certain ways, and these individuals Under this doctrine, the physician has the
may prefer to have family members perform right to refuse to answer certain questions
those tasks. Some nurses feel uncomfortable (e.g., in a court of law) and can cite “privi-
waking postoperative patients for their routine leged physician-patient information.” Nurses
vital signs check because in their culture it is are usually not included in this relationship.
not proper to awaken sick people; it is proper If information is requested of nurses in a legal
to let them sleep and not disturb them. Nurses situation, they must answer as truthfully as
need to be aware of four types of spaces: they can. How does one maintain honesty
public, social, personal, and intimate. Nurses and confidentiality at the same time? First
are often in intimate space in their practice, and foremost, a nurse should communicate
especially when giving direct care. honestly to the patient that he or she cannot
Proxemics is a very complex field of study; make promises. When the nurse senses that
this discussion has touched only on some the patient is revealing information that is
basics. It is important for nurses to under- potentially legally sensitive, it is a good idea
stand, however, that the concepts of space, to tell the patient right away that nurses are
time, and waiting are highly cultural in their not protected by the doctrine of privileged in-
interpretation. formation. The nurse should tell the patient
that he or she can call the physician, but if the
Tool Box | 2011 A guide to cross-cultural
patient still chooses to share such informa-
etiquette and understanding can be found at tion, a good technique is to tell the patient
www.culturecrossing.net/ the information will have to be shared with a
supervisor or others involved in the patient’s
treatment. The 1976 case of Tarasoff vs.
Nurses must work together for the better- Regents of the University of California is the
ment of patient care. When in doubt, ask. standard for the doctrine of privileged infor-
Learn from each other. There is no better way mation. The doctrine also protects intended
for personal and professional enrichment. victims of patients who may be hospitalized
or incarcerated. A nurse should inform the
■ Confidentiality patient that only those parts of the conversa-
tion that are directly related to his or her care
Confidentiality is so important that it is will be shared, but that if information is
singled out as one of the federal and state requested by a legal representative, the nurse
patient rights. Confidential means (1): marked will be required to answer.
by intimacy or willingness to confide; (2): pri-
vate, secret (confidential information); (3): en- Neeb’s When you sense that the patient
trusted with confidences, and (4): containing ■ Tip is telling you information that is
information whose unauthorized disclosure potentially legally sensitive, it is a
could be prejudicial to the national interest good idea to tell the patient right
(Merriam-Webster online). away that you as a nurse are not
Trusting a friend with a secret only to hear protected by the Doctrine of Privi-
that secret had been repeated to someone else leged Information.
is a break in confidentiality. In a manner of
speaking, a patient’s diagnosis and plan of Temptations are common, especially for
care are a secret to everyone but the patient the student nurse. It is fun and exciting to
and the health-care team; this information is learn new information and to see your skills
very private and must be kept that way. But making a difference in someone’s recovery. It
what happens when the patient shares some- is easy to start chatting about your experi-
thing that must be passed on? ences to another student or to a staff nurse,
2993_Ch03_033-050 14/01/14 5:17 PM Page 39
of abuse usually are not advertised; these are and to the credibility of the nurse. A
kept confidential to maintain safety for the nurse will be judged by correct spelling
people who need them. and grammar (American format) in a
court case. A nurse’s competency can
be questioned if his or her spelling and
■■■ Key Concepts grammar are poor.
1. It is the nurse’s responsibility to know 4. Cultural considerations such as space,
the Code of Ethics and standards of time, waiting, language, and touch
nursing practice for the state in which (to name a few) are important parts of
he or she is practicing. They will vary the nurse-patient relationship. They are
from state to state. also important in the culture of nursing.
2. Collaborative practice means working A nurse’s personal beliefs may be differ-
together with all levels of nursing and all ent from the standards that are part of
ancillary disciplines to provide the best the culture of nurses.
possible care for the patient. 5. The patient’s well-being and wishes, the
3. Honesty in nursing practice and excel- state Nurse Practice Act, and agency
lence in verbal and written communica- policy dictate how nurses can care for the
tion are crucial to the care of the patient patient in a safe and respectful manner.
CASE STUDY
1. Nurse P, LPN, had worked for Agency family member noticed that the patient
X, a nursing home in a small Midwestern was missing an amount of cash and a
community, for 10 years. Over the years, wedding ring, which the patient kept in
Nurse P gained the trust and respect of the purse “for safe-keeping.” The patient
everyone she worked with or cared for on recalled asking Nurse P to retrieve the
the job. Nurse P’s reputation was very glasses from the purse. Other patients and
good in the community as well. On one staff had also seen Nurse P in the patient’s
particular day, a patient asked Nurse P, purse. The case went to small claims court.
“Go to my purse and get my glasses, would Nurse P was found guilty and was made
you please?” This apparently had happened to pay restitution. In addition, Nurse P’s
many times before, so Nurse P sensed no license to practice nursing in that state was
reason for concern. Several hours later, a revoked.
WEB SITES
Nursing Standards
www.ncsbn.org/regulation/boardsofnursing
The Nurse Practice Act
www.nursingworld.org/MainMenuCategories/Tools/
State-Boards-of-Nursing-FAQ.pdf
2993_Ch03_033-050 14/01/14 5:17 PM Page 48
Test Questions
Multiple Choice Questions
1. The code of behavior that combines new nurse forgot my medication this
professional expectations that border on morning. It’s my heart medication and
legal issues is called: I need it. Would you get it for me?” You
a. Commitment see the medication has been charted
b. Ethics already. Your next action would be:
c. Nurse Practice Act a. Refuse the patient, telling her, “You’re
d. Patient Bill of Rights mistaken, Mrs. G. That medication is
2. The document that defines the scope of signed for, so you must have gotten it.”
nursing practice in each state is called: b. Give Mrs. G her heart medication and
a. Commitment assume she is right.
b. Ethics c. Call the physician.
c. Nurse Practice Act d. Inform your supervisor of the entire
d. Patient Bill of Rights situation.
3. The set of rules designed to protect 6. The Health Insurance Portability and
patients and others who are described Accountability Act:
as “vulnerable” is called: a. Requires patients to be treated in
a. Doctrine of Privileged Information designated regional treatment centers.
b. Collaborative practice b. Approves of patient records being
c. Nurse Practice Act transported in personal vehicles by
d. Patient Bill of Rights medical staff.
c. Allows patients to have some say in
4. Sandra is an RN who is working with what medical information can be
you. Sandra is from the local pool/registry divulged and to whom.
and you are the staff LPN or LVN at the d. Prohibits all transmission of medical
facility. You see Sandra charting her med- records electronically.
ications and treatments before she admin-
isters them. Choose the best therapeutic 7. Mr. Ouch has just had bilateral total knee
communication technique to use when replacement. He is in your transitional
approaching Sandra. care unit. He repeatedly calls out in pain,
a. “Why are you doing that?” disturbing the other residents, yet he re-
b. “I am concerned about the legality and fuses to take the prescribed pain medica-
safety of charting before giving medica- tion, stating, “You’re all just trying to
tions, Sandra.” knock me out.” You:
c. “You know it is wrong to chart before a. Shut his door, leaving him alone with
giving the medications.” some privacy until he settles.
d. “You really shouldn’t do that, Sandra.” b. Offer another pain relief technique,
realizing he has the right to refuse
5. A few hours later, Sandra gets sick and medication.
goes home. You know that she charted c. Have additional staff come to the
before giving her medications, and you room to assist while you administer a
saw her passing some medications. You prescribed injection.
are not sure who got their medications d. Inform him his behavior is not appro-
and who did not. Mrs. G, a patient who priate and is disruptive to others, and
is alert and oriented and a reliable histo- that he needs to stop calling out.
rian for herself, sees you and says, “That
2993_Ch03_033-050 14/01/14 5:17 PM Page 49
8. The licensed vocational nurse/licensed 10. Mr. B. is a 65-year-old attorney who has
practical nurse (LPN/LVN) knows that been admitted to your floor for blood
his or her scope of practice includes all work and neurological examinations.
of the following except: He is loud and verbally demanding of
a. Administering nursing care under the the staff. He says, “I know my rights.
direction of a registered nurse (RN) You nurses have to do whatever I ask.
b. Documenting the patient’s data It’s your job.” The nurse responds:
c. Independently ordering medications a. “That is not one of your rights, Mr. B.”
for the patient b. “You are taking time away from other
d. Assisting the physician or registered patients, Mr. B.”
nurse with more complex care and c. “The Patient’s Bill of Rights does make
procedures some provisions, Mr. B. Let me sit
9. The patient is semiconscious and is in and talk with you about those rights.”
need of emergency surgery to relieve a d. “Why are you so angry, Mr. B?”
subdural hematoma. The nurse knows
that:
a. Emergency situations do not require
prior consent.
b. He or she must obtain written consent
for invasive procedures.
c. This is not a function of the LPN/
LVN; the nurse should call his or her
supervisor.
d. The patient must be alert in order to
obtain informed consent.
2993_Ch03_033-050 14/01/14 5:17 PM Page 50
2993_Ch04_051-074 14/01/14 5:18 PM Page 51
C HA PT E R
4
Developmental
Psychology Throughout
the Life Span
Learning Objectives Key Terms
1. Identify major theories of personality development from • Accommodation
newborn through adult development. • Assimilation
2. Identify developmental tasks from prenatal development • Autonomy
through death, according to the major theorists. • Behavior
3. Identify possible outcomes of ineffective development, • Behavioral theorist
according to the major theorists. • Ego
4. Identify the five stages of grief/death according to Kübler-Ross. • Id
• Lunar month
• Maslow’s Hierarchy of
Needs
• Menarche
• Operant conditioning
• Psychoanalytic
• Psychosexual
• Puberty
• Superego
• Unconscious
T
he study of developmental psychology The characteristics may cover beliefs from sev-
encompasses the study of human eral of the individual theorists you will study.
growth and development, which is
a specialty subdivision of psychology. This Neeb’s Remember, these are only theories.
chapter covers only the very basics of human ■ Tip Many scientific studies have been
development. A sample of the main theorists performed in the specific disci-
in the field of child development is presented, plines; however, it has yet to be
along with others whose theories are applied proven that any one is true for every-
more in the areas of adult personality develop- one in every instance. Each person is
ment. For the separate developmental age unique. Individuals are subjected to
groups, a chart is shown delineating the general different factors such as genetics
physical and behavioral traits that are com- and environment, which may affect
monly seen in these age groups (pages 64-68). development.
51
2993_Ch04_051-074 14/01/14 5:18 PM Page 52
Each person develops at his or her own Bear in mind that the life span of young
pace. While reading and learning about these Western Europeans during these years was
theories, compare them with your personal much shorter than it is today, so that 12 years
experiences and observations, as well as with of age seemed much older than it does by
the patient assessments you will be perform- today’s standards.
ing. Some theorists may have more validity to One of Freud’s main tenets, or beliefs, is
you than others. that behaviors resulting from ineffective per-
sonality development are unconscious. He be-
■■■ Critical Thinking Question lieved that ineffective personality development
Do other cultures use any of these developmental was in some way related to the relationship of
theories when observing human development? the child to the parent and that it was related
to what he called psychosexual development.
Freud’s theories have validity for some
■ Developmental people today, but others denounce them.
Theorists: Newborn Although the reader is not expected to “con-
vert” to any of the theories discussed in this
to Adolescence text, it is necessary to have a working knowl-
edge of the main theories of personality de-
Sigmund Freud (1856–1939) velopment. Freud is of particular interest
The theories of Sigmund Freud (Fig. 4-1) are because, in addition to his highly debated
considered controversial in today’s world. Sig- ideas, he was the first to also offer a reasonably
mund Freud was an Austrian neurologist. He organized method of treatment. Because he
believed, after observing behaviors of chil- was the first publicized theorist, all other the-
dren, that the personality was developed as ories have evolved as a result of his. Sigmund
early as age 5 years and fully developed by age Freud’s beliefs surface in almost every topic
12 years. He said that the personality must covered in this text. All other theorists com-
develop in a certain way and at strictly de- pare their theories with Freud’s, either in
fined ages and that failure to progress in this agreement or in opposition.
manner would certainly lead to dysfunction. Table 4-1 shows Freud’s psychosexual or
psychoanalytic stages of development. In-
cluded in the table are some of the expected
behaviors Freud thought one might witness
as a child passes through these ages. The last
column lists some behaviors that have been
suggested as outcomes of failure to progress
through his idea of proper personality devel-
opment. Discussion of Freud and his theories
continues later in this chapter.
Erik Erikson (1902–1994)
Erik Erikson (Fig. 4-2) was a psychoanalyst
and a follower of Freud. Erikson took Freud’s
main concepts and expanded them to include
nonphysical criteria. Erikson understood that
people are individuals and that no matter
how young the person, everyone is different.
Erikson’s observations indicated a variable that
was different from the psychosexual and age-
specific theory offered by Freud. That variable
is called an emotional component. Table 4-2
Figure 4-1 Sigmund Freud. shows Erikson’s Eight Stages of Development.
2993_Ch04_051-074 14/01/14 5:18 PM Page 53
that the personality consists of three parts: the to id. Ego keeps id under control (in a mentally
id, the ego, and the superego. Remember that healthy individual) by responding in an
Freud believed that all the components of unconscious form of a “now, wait a minute”
human behavior are set in the unconscious. attitude. For example, perhaps you had an
The behaviors may appear to be very purpose- exam that was in a subject you felt fairly con-
ful and deliberate, but in Freud’s theories, they fident about, so you chose to study less than
are supposedly responses to situations of you would for other exams. You went partying
which people are not aware. with friends for the weekend instead. Think
Id is the part of the personality that is about this as id behavior. As you entered the
concerned with the gratification of self. The testing area, a gnawing feeling started to enter
sayings “pleasure principle” or “if it feels good, your consciousness. You sensed “butterflies”
do it!” are attitudes that arose from those who in the pit of your stomach. You saw the first
believe that all people have underdeveloped question on the exam and your mind went
ids. These individuals promote the idea that temporarily blank. That is the ego response. It’s
people need to allow the id to take care of telling you there are two sides to every situa-
“me, myself, and I.” tion. In this scenario, the ego is telling the id,
Ego, in Freud’s world, had a different con- “Hmm. Maybe you aren’t quite as confident as
notation from the modern-day common use of you thought you were!” And the id says, “This
the word. Ego, as Freud taught, is the balance test was made just for me.”
2993_Ch04_051-074 14/01/14 5:18 PM Page 58
The third part of the personality theory of that a person’s childhood contributed and
Sigmund Freud is the superego. The superego influenced a child’s personality in later life.
could be called the “killjoy” of the personality. Horney believed that safety and security are
It is the conscience. It is the part of the per- important factors in a child’s life. Without
sonality that allows people to determine what it in their earlier years, difficult behaviors
is right, wrong, good, and bad. The values could be the results. Horney emphasized
exhibited by the superego are not to be con- that it is the responsibility of the parents to
fused with the same terms used by Lawrence provide that safe and secure environment
Kohlberg; according to Freud, having these (Dewey, 2007).
values is not a matter of choice or of learning.
A person who is well-adjusted, or mentally Ivan Pavlov (1849–1936) and
healthy, has all three components of the per- B. F. Skinner (1904–1990)
sonality, according to Freud. Freud would Pavlov and Skinner worked on “conditioning,”
expect anyone in whom any of the compo- or manipulating, behaviors. They are called
nents is absent or out of balance to display behavioral theorists because they believed
maladaptive behaviors. Defense mechanisms that working with different behaviors and
have been associated strongly with Freud’s different stimuli could obtain different re-
theories. Discussion of these defense mecha- sponses. Behavior modification is a direct
nisms and maladaptive behaviors is found in result of their work.
later chapters of this book. Pavlov (Fig. 4-6) worked on involuntary
responses. His well-known study was carried
Karen Horney (1885–1952) out with dogs, steaks, and a bell. When the
Karen Horney (Fig. 4-5) was a psychoanalyst dogs saw a choice piece of meat, they salivated
and one of the very few early female theo- in preparation for eating it. Pavlov incorpo-
rists. Her ideas were very close to those of rated the ringing of a bell when the meat was
Freud; however, she believed that the causes presented so that, in time, the researcher rang
of abnormal behaviors or mental illness were
related to ineffective mother-child bonding.
Karen Horney developed the psychoanalytic
social theory where she strongly believed
the bell and the dogs’ association of meat with around in and contained an apparatus for the
the sound of the bell stimulated the salivation animal to operate voluntarily in response to
response. This was a great breakthrough in the different stimuli. There are three main parts
study of causes of behavior and ways in which to Skinner’s theory: response, stimulus, and
behavior can be manipulated. reinforcer. Table 4-5 defines these parts.
B. F. Skinner (Fig. 4-7) worked on operant Skinner’s theory led to the development of
conditioning, which is based on voluntary re- behavior modification. It is possible to “mod-
sponses. Operant conditioning, very simply ify” or change any behavior by using appro-
stated, means taking a behavior and operating priate stimuli and reinforcers to obtain the
on it by changing the variables or conditions desired behavior.
surrounding the behavior. Skinner is known Both positive and negative behaviors can
for the “Skinner boxes” in which he kept the be changed. Today, it is generally believed that
animals he studied. These so-called boxes positive reinforcing is the most effective way
were cages big enough for the animal to move of changing a behavior. Pointing out the pos-
itive qualities in a person or patient or focus-
ing on the abilities (positive) rather than the
disabilities (negative) seems to yield the best
results. For instance, pretend that the behav-
ior a supervisor wants to operate on is getting
a particular coworker to arrive to work on
time. The supervisor has two possible paths
to follow: One is positive reinforcing; the
other, negative reinforcing.
EXAMPLES
Negative: “Nurse M, you are routinely late
for work. This is very difficult on your
patients and on the rest of the staff. One more
instance of being late, and you will be fired.”
Positive: “Nurse M, you are still occasionally
late for work. I have noticed, however, that
you have been late only three times this
month. If you continue to improve your
timeliness, I will be able to give you a raise at
Figure 4-7 B. F. Skinner. your next review.”
The positive reinforcement method seems times this hierarchy is depicted as a large
to give some dignity and positive self-regard triangle or a staircase to help visualize the pro-
to the employee. It allows the employee to gression from the “basic” needs to the
understand the consequences and to make “higher” needs of people (Fig. 4-9). The steps
choices about being late. It will then be up are as follows:
to the supervisor to follow through with
1. Physiological needs
whichever consequences are earned by Nurse
2. Safety and security
M. In the 1960s, positive reinforcement
3. Love and belonging
was used with chickens as a form of enter-
4. Self-esteem
tainment on New Jersey’s Atlantic City
5. Self-actualization
boardwalk.
Abraham Maslow (1908–1970) Physiological Needs
These are elements people need to survive:
Abraham Maslow (Fig. 4-8) is one of a group
food, water, oxygen, clothing, absence of
of theorists described as person-centered,
extremes in temperature, ability for body
patient-centered, or humanist. Person-centered
excretions, and sexual activity. These are con-
theories involve observing and treating the
sidered necessary for life to continue. Without
whole person. Nursing is highly centered in
food, clothing, and a shelter that is clean and
the person-centered and behaviorist theo-
of a comfortable temperature, an individual
ries. One of the main ideals embraced by
could die; without sexual activity, the species
the nursing profession is Maslow’s Hierar-
could die. The physiological needs can be con-
chy of Needs. This hierarchy, or orderly
sidered needs for survival. When preparing a
progression of development, takes in the
plan of care for a patient, if the physiological
physical components of personality devel-
needs are not categorized as a priority, he/she
opment as well as the emotional compo-
will not survive. Can the patient proceed to
nents. Self-esteem is a tenet of humanistic
the next level of the hierarchy pyramid with-
psychology.
out water or fluids? Can the patient survive
Maslow’s Hierarchy of Needs has five lev-
without oxygen? Can the patient survive with-
els. Maslow said that one must pass through
out elimination? These are the questions that
these stages in order and that it is not possible
a nurse must ask when doing a patient assess-
for a person to move up to the next level until
ment. Being able to identify what takes prior-
the previous level has been mastered. Many
ity can assist the nurse while taking the
National Council Licensure Examination
(NCLEX) as well as providing patient care.
Maslow’s theory is an important component
of the nursing discipline.
Safety and Security
It is important that people feel safe and
free of fear. When individuals feel comfort-
able that their physical needs are being met,
they begin to feel a sense of safety that they
can maintain their survival. Bear in mind
that having these basic needs met does not
necessarily mean living in wealth or with
steady employment. People who live on the
street for whatever reason learn to survive
and are proud of their ability to survive in
conditions that most people would consider
Figure 4-8 Abraham Maslow. deplorable. For some people, street life is a
2993_Ch04_051-074 14/01/14 5:18 PM Page 61
SELF-
ACTUALIZATION
(The individual
possesses a
feeling of self-
fulfillment and
the realization
of his or her
highest potential.)
SELF-ESTEEM
ESTEEM OF OTHERS
(The individual seeks self-respect
and respect from others, works to
achieve success and recognition in
work, and desires prestige from
accomplishments.)
choice, and they meet the criteria of Maslow’s something special and good about me.” Find-
hierarchy. ing that “something” and learning to accept,
appreciate, and acknowledge one’s positive
Love and Belonging traits is the goal of the fourth need of
It is a popular belief within psychology that Maslow’s hierarchy: esteem or self-esteem.
loneliness is a major cause of depression. Self-esteem is the ability to be confident
Quotes such as “Man does not live by bread that one is a person with good qualities and
alone” and “No man is an island” have im- that others know and appreciate these quali-
plied this for many years, and it is now being ties. This sounds easier to achieve than it often
borne out scientifically. People need to feel is. When someone compliments a person on
loved, appreciated, and part of a group. The a new piece of clothing, a haircut, or a job
opening song in the television comedy well done, what is that person’s usual re-
“Cheers” expresses the importance of every- sponse? “Oh, this old thing? Do you really
one knowing each other’s name and being think so? I think it’s way too short now” or
happy that you are there. The focus of that “It was nothing, really” are responses people
sense of love and belonging may change over often give. In addition to the effect it has on
the life span. For babies and young children, effective communication, responding in this
the love needs to come from parents or other manner does not show positive self-esteem.
caregivers; in adolescence and adulthood, the One of the most difficult things for people to
focus may change to a significant life partner do is to learn to say “Thank you” when given
or a peer group, or both. Regardless of the a compliment. “Thank you” not only ac-
developmental stage of life, people need to knowledges the other person’s positive regard
feel loved. for a quality one possesses, but it reinforces to
one’s “self ” that “Yes, I did do that well and I
Self-Esteem do deserve the recognition.” Unfortunately,
The “higher” needs begin with the idea that people sometimes interpret this simple re-
“If I am loved by someone, there must be sponse as “false pride” and consider it to be
2993_Ch04_051-074 14/01/14 5:18 PM Page 62
■ Stages of Human
Development
Nurses are entrusted with caring for people
of all ages. Many nursing program mission
statements refer to the concept that nursing
must cover a continuum of experiences
throughout the life span. It becomes the
nurse’s responsibility to have a working
knowledge of the main physical and behav-
ioral changes that can be expected within cer-
tain age groups. It is also important to have
some idea of the complications that might
occur if developmental tasks are not com-
pleted successfully. This is called the study of
Figure 4-11 Carl Jung. developmental psychology. Table 4-7 identi-
fies the life stages, some of the expected
major physical development, expected behav-
but that each contains part of the other. The ioral development, and possible outcomes of
human endocrine system shows that men failure to meet certain developmental tasks.
have traces of female hormones and women This chart incorporates traits from all the
have traces of male hormones. To Jung, it log- theorists identified in this text. It is not a sub-
ically followed that this fact affects the way stitute for knowing the concepts of the indi-
each person develops his or her personality. vidual theorists.
Therefore, he used the term “anima” to de- Life is an accumulation of experiences.
scribe the feminine tendencies in men and the Some of those are positive and some are not.
term “animus” to describe the male character- Each person has to deal with gains and losses
istics in women. as he or she travels through life. Patients may
“Mask” is a word Jung used to define the be in different stages of loss with their illness.
part of the personality that one presents Each age group has its own set of gains and
socially. It hints at the idea that one’s inner- losses. Learning to deal with these ups
most self may be different from his or her and downs early in life can make the more
public self. significant experiences less difficult to cope
(Text continued on page 68)
2993_Ch04_051-074 14/01/14 5:18 PM Page 64
Continued
2993_Ch04_051-074 14/01/14 5:18 PM Page 68
what is going on in their environment. For this state’s recognition of an advance directive or
reason, nurses must be careful in talking to the “living will” (where the wishes of the dying
patient and the family, even immediately after person are placed on a legal document,
the patient’s death. Again, people from some signed by the person while competent, and
cultures and religions believe that the “spirit” witnessed), and the family’s wishes. Advance
or “soul” remains in the room for a period of directives also identify who the decision
time after death. Regardless of the belief sys- maker(s) will be if the person is unable to
tem, it is a sign of respect to the patient and speak for him/herself.
the significant others to include the patient in Euthanasia (sometimes called “mercy
the conversation and continue to speak in killing”) is illegal in the United States, but
terms of the reality of the situation. “physician-assisted suicide” (also called aid in
dying) is now legal in some states. These
Neeb’s Dr. Kübler-Ross’ theory also empha- topics will continue to be debated. Competent
■ Tip sizes the fact that hearing is the last adults have the right to decline any medical
sense to leave a person before death.
treatment even if it hastens death. All of these
Children go through the same stages as can bring out strong emotions for families
adults; and as with adults, they may need and the nurse who is caring for people at the
special help to come to terms with losing a end of their lives. Nurses need to be educated
loved one. The help nurses give to younger about the ethical and legal considerations
patients must be age-appropriate. Infants and around providing end of life care.
toddlers may not be able to understand what The nurse’s responsibilities at the patient’s
happened, but they do sense the change. death vary from state to state. For instance,
Keep their routine as normal as possible. Pro- in some states nurses are allowed to pro-
vide them with physical closeness and a safe nounce the death of a patient; in other states
environment. this must be done only by a physician. Death
Children from 2 to 6 years of age may have is defined differently from state to state. Phys-
the sense that death is reversible. How often ical signs such as vital signs, skin color and
do they see cartoon characters “die” and then temperature, presence or absence of activity
immediately return to animated life? When on electroencephalogram (EEG) and electro-
the reality that grandmother or grandfather cardiogram (ECG), and the ability to be
is not coming back to life is understood, it is viable, or to live without mechanical assis-
important that the child understands that tance, are criteria used by states to define
he or she did not cause the death of the death. It is the nurse’s responsibility to know
loved one. the legal definition of death in the state in
Children ages 6 to 12 are at varying which he or she is working.
degrees of understanding. It is important to
allow and encourage children to talk about ■■■ Critical Thinking Question
their feelings. Recent incidents of violence Your patient is in a monogamous homosexual
involving this age group have provided the relationship and is in the final stage of life. Death
is imminent, but the patient is still alert and
opportunity for grief counselors to intervene oriented. Family and partner are in the room. The
with children who have survived the ordeals. patient asks you to ask the physician to “put me
Teens are bridging the gap from childhood to sleep.” The patient’s partner weeps but sup-
to adulthood and may respond to grief and ports the request; the family members threaten
loss as an adult at times and then as children. to sue if the physician does “any such thing.”
What are your thoughts and feelings about this
Provide structure, routine, and an environ- request? What will you do to help the patient?
ment in which they may freely express their The family? The partner? What if this were your
thoughts and feelings. parent or child who was about to die? What
When caring for dying patients, the nurse would you think and feel then?
needs to be aware of the existence of and
2993_Ch04_051-074 14/01/14 5:18 PM Page 71
CASE STUDY
Mr. Y, a 24-year-old construction worker, conversations were held in his room while
suffered a traumatic brain injury after he was in the coma. When he awakened
falling from scaffolding when his safety from the coma, he was able to tell most of
equipment failed. He was comatose for what was said. He wondered why “nobody
8 days. During this time, family and answered me when I talked to you.” He
friends kept a constant vigil. His wife especially wanted to reassure his wife that
was 6 months pregnant and fearful about “Nothing would keep me from seeing that
having to raise the baby alone. Many baby!”
1. What suggestions could a nurse have made to the family of this patient regarding
patients who are comatose?
2. How can a nurse help the patient who has concerns about “memories” he or she acquired
while in a coma (e.g., what is real and what is not, what things might have been said in
confidence, and so forth)?
Test Questions
Multiple Choice Questions
1. A 4-year-old patient comes into the clinic 5. The infant mortality rate is highest in
with her father. She is being checked for mothers who are:
a recurring ear infection. As you prepare a. Over 35 years old
her to see the physician, she says to you, b. Over 30 years old
“I love my Daddy. I’m going to marry c. Under 20 years old
him like Mommy someday!” Which one d. Under 15 years old
of Freud’s stages of development is she 6. The term anima from Carl Jung’s theory
most likely demonstrating? describes:
a. Genital a. Male characteristics in women
b. Oral b. Feminine characteristics in men
c. Anal c. Male characteristics in men
d. Phallic d. Feminine characteristics in women
2. Patient Y is 20 years old. Y is a perfection- 7. According to Erikson’s theory, the devel-
ist and very routine-oriented. Freudian opmental task stage a 3- to 6-year-old
theorists would say that Patient Y did needs to accomplish is:
not successfully complete which of the a. Identity
following stages of development? b. Industry
a. Genital c. Intimacy
b. Oral d. Initiative
c. Anal
d. Phallic 8. Infants seem to be very much alike
(developmentally) until the age of:
3. Patient Y (from question 2) is being treated a. 2 months
by a behavioral psychologist. When Patient b. 6 months
Y begins to miss meals and activities be- c. 10 months
cause of the need to complete routines d. 12 months
perfectly, the staff is to intervene. Patient Y
failed to come to dinner on your shift. You 9. A toddler’s ability to take in or acknowl-
go to check on the patient and see Y care- edge changes in the environment is
fully placing personal items in a special called:
place in the bathroom. Your best response a. Adjustment
to Y from a behavioral and therapeutic b. Assimilation
background would be: c. Accommodation
a. “Y, where were you at dinner tonight?” d. Autonomy
b. “Y, you blew it. You didn’t come to 10. The parents of a 2-year-old arrive at the
dinner and you know what that means: hospital to visit the child. The child is in
no pass for the weekend.” the play room and ignores the parents
c. “Y, I am just here to remind you it is during the visit. This 2-year-old behavior
dinnertime.” indicates:
d. “Y, it is not appropriate to miss dinner. a. The child is withdrawn
What is the consequence of that, b. The child is more interested in playing
according to your care plan?” with other children
4. In prenatal development, cell differentiation c. The child has adjusted to the hospital-
is normally completed by the end of the: ized setting
a. First trimester d. A normal pattern
b. Second trimester
c. Third trimester
d. First lunar month
2993_Ch04_051-074 14/01/14 5:18 PM Page 74
2993_Ch05_075-088 14/01/14 5:18 PM Page 75
C HA PT E R
5
Sociocultural Influences
on Mental Health
Learning Objectives Key Terms
1. Define culture. • Abuse
2. Identify factors to consider when assessing culture and • Culture
ethnicity. • Ethnicity
3. Differentiate between religion and spirituality. • Ethnocentrism
4. Define ethnicity. • Homeless
5. Identify parenting styles. • Parenting
6. Differentiate between abuse and neglect. • Prejudice
7. Define stereotype. • Religion
8. Define prejudice. • Stereotype
9. Define homelessness.
10. Identify some possible reasons for homelessness.
11. Identify nursing care for people who are homeless.
■ Culture
M
any professionals in the field of
psychology believe that social and
cultural environments have a great Culture is a term that is often misused. Cul-
influence on the way people develop and ture is a shared way of life, the combination
process life. They believe that positive or neg- of traditions and beliefs that make a group of
ative social and cultural experiences early people bond together (also see Chapter 3).
in life result in similar positive or negative Culture is not based on one’s color of skin or
behavior and beliefs in adulthood. country of origin. For example, in the 1960s,
a group of young people who were speaking
Neeb’s Part of the nurse’s role is to learn out against the politics and morals of their
parents began living in groups (Fig. 5-1). The
■ Tip about traits that are common
among people and those that are area they chose to start this movement was
different. It is important to under- the Haight-Ashbury district in San Francisco.
stand people’s customs and beliefs They called themselves “hippies,” and they
to avoid unrealistic expectations of shared a way of life that consisted of exper-
patients. imenting with drugs; living together with-
out being married (or “free love,” as it was
termed); dressing in ripped, dirty clothing;
Culture and ethnicity are among the topics not cutting their hair; and doing just about
that are said to have the greatest influence on everything else that was opposite to the values
people throughout their life span. of the “older generation.” This group believed
75
2993_Ch05_075-088 14/01/14 5:18 PM Page 76
■■■ Critical Thinking Question Native Americans into one large group; there
Your patient is from a different country and speaks are many nations and many tribes, each
only minimal English. Your translator has seen the with its own set of beliefs. One belief is that
patient and has gone over the hospital routines, certain numbers are sacred to some Native
rules, and patient’s rights. The patient’s mother Americans, and they may attribute special
insists on staying in the room 24 hours a day and
refuses to let you perform assessments and care
qualities to the four directions of north,
for the patient. The patient is in pain, but the south, east, and west.
mother will not allow pain medication to be Spirituality and religion are extremely
given. The patient will not accept the food from important to some patients and unimportant
the hospital. You smell food cooking and enter or nonexistent to others, although both are
the room to find the mother cooking on a hot
plate, which is a fire code violation. What can you
different. Nurses must be comfortable talking
do in this situation? to patients about their religious and spiritual
needs without pushing personal values on
patients. A patient’s success at recuperating
included in organized religions. Religion is from an illness or a surgical procedure may be
often the subject of stereotype. A stereotype is deeply tied to his or her spirituality. Nurses
a fixed notion or conviction about a group of who are not comfortable in these situations
people or a situation. should offer to call the chaplain in the facility
or a spiritual leader of the patient’s choice.
Religions involve items considered sacred.
■■■ Classroom Activity Such items may include books (e.g., Bible,
• Interview a person whose religion is different
from your own. You may use the interview Koran), jewelry (brooch, pin, or cross), the
format from Chapter 6. Present the interview person’s dress (headwear, loose-fitting cloth-
results orally or in writing to the class. Discuss ing), or other type of personal effects. It is
what you thought you knew about the religion generally believed that patients should be
prior to the interview. Discuss what you learned
after the interview. Review literature on that
allowed to keep these items when possible. In
specific religion and compare the information situations in which a patient may be in poor
from the interview. mental health and possession of these items
is of actual or potential danger to the patient
or others in the area, it may be necessary to
Native Americans are an example of a remove the items. If that becomes necessary,
group that worships different gods or spirits. enlisting the assistance of a representative
Of course, it is improper to categorize all from the particular religion may be helpful.
2993_Ch05_075-088 14/01/14 5:18 PM Page 78
A B
C D
Figure 5-2 The definition of “family” is changing. A, Traditional family, with a mother, father, and
their biological children. B, Single-parent family. (Courtesy of Robynn Anwar.) C, Gay couple and
child. (Photograph by Creatas.) D, “Blended” family, in which each spouse has his or her own children,
whom they bring into a new family.
2993_Ch05_075-088 14/01/14 5:18 PM Page 81
■ Homelessness
some mentally ill people, this kind of pressure Shelters of varying types exist in many
and competition is the factor that keeps them cities. They are funded and staffed in different
ill. The Urban Institute Study of 2000 estimates ways. For example, some are church funded
there are approximately 3.5 million people and some rely on grants and underwriting by
annually who are homeless. Approximately large businesses. Some are completely oper-
one-third of those are children (Box 5-3.) ated by volunteers and some have some paid
In 1987, the Health Resources and Ser- staff. Depending on the resources available,
vices Administration–Health Care for the shelters for homeless people provide anything
Homeless (HRSA–HCH) was formed to pro- from meals and overnight shelter to health
vide information and help create plans to help care, dental care, and assistance with job
the homeless. The problem is that funding of placement.
federal programs depends on statistics, and it Often, however, behavioral conditions exist
is extremely difficult to get accurate numbers in such shelters. Homeless people may be
because they change markedly approximately required to stay drug- and alcohol-free and to
every 2 months (Society Magazine, 1994). show proof that they are compliant with med-
Patients may be brought to a facility through ications or some other criteria to help them
the emergency department or by a law enforce- return to an improved lifestyle.
ment agency. Sometimes medication is given to What techniques do nurses need to help
stabilize the patient, and he or she is returned patients who may be homeless and physically
to the community; other times the patient is or mentally compromised?
admitted to a medical unit. Unfortunately,
1. Treat the whole person, not the
sometimes the mental health issue is overlooked
homelessness.
because of the health-care provider's focus
2. Treat the person as any other patient.
being on physical health.
3. Maintain all patient rights.
■ Economic Considerations
l Box 5-3 Homeless in America.
Who Are They? A study by Eron and Peterson in 1982 found
that the lower the socioeconomic status, the
Approximate
higher the incidence of abnormal behavior
Group Percentage
Families with children 23% in U.S. society. That statement, however, is
(2007) not completely accurate. The study showed
Children under the age 39% that the statement applies more strongly to
of 18 (2003) patients with schizophrenia than it does to
People between the 25% those with mood disorders. The implication
ages of 25–34 (2004) is that there are always other variables
People ages 55–64 besides socioeconomic status. For example,
(2004) 6% people who live in poverty or underprivi-
Single females (2007) 65% leged circumstances will very likely have
Single males (2007) 35% greater stressors than will people of higher
Veterans of wars (served 40%
socioeconomic status. So, is it the lack of
in the armed forces)
African American (2006) 42% money or increased stress that leads to the
Caucasian (2006) 38% disorder? Such questions make it very diffi-
Hispanic (2006) 20% cult, if not impossible, to make absolute
Native American (2006) 4% statements about the correlation between
Asian (2006) 2% disease and any variable. Behaviorists em-
Note: These numbers are approximations phasize that people always have a choice. If
and will vary according to the study and the the foregoing statements about poverty and
area of the country. illness were completely true, then it would
Source: National Coalition for the Homeless (2009). Who is Homeless? follow that all people in that same circum-
Retrieved from http://nationalhomeless.org/factsheets/who.html. stance would be mentally ill.
2993_Ch05_075-088 14/01/14 5:18 PM Page 83
However, this is simply not the case. What was parented. That means all the cultural and
variable causes some people to be ill and others religious values that have been planted in one
not to be ill? Is it choice? Is it genetic? Is it parent’s belief systems are brought out in the
learned behavior? This is part of the intrigue open and blended with those values from
of the study of the mind. the other parent’s upbringing. Then, it is up
to the parents to take one day at a time and
■ Abuse learn from their mistakes. Sometimes parent-
ing is learned from friends and neighbors.
Abuse is misuse of a person, substance, or Sometimes schools, health-care facilities, and
situation. Sometimes people say that they communities offer classes for parents.
cannot be abusing because they know what
they are doing. This is not true. Anyone who ■■■ Critical Thinking Question
misuses or overuses a person, a substance, or You are home one evening and you hear the
a situation (such as gambling or power) is 18-month-old child of your upstairs neighbors.
displaying abusive behavior. The child has been crying for 3 hours. You have
Some individual forms of abuse are dis- heard no footsteps in the apartment. The answer-
ing machine picks up each time you attempt to
cussed in Chapter 22. Abuse in general is a call. You become concerned and call the building
growing phenomenon in society. People de- supervisor to open the apartment. When you get
bate about whether a higher incidence of in, you find unsanitary conditions, and the parents
abuse exists now or whether people are just are not in the apartment. You look outside and
talking about it more openly. Violence is a see the parents several apartments down, party-
ing with friends. What are your responsibilities?
learned behavior. It is well documented that How will you respond to the parents? Whom will
in the majority of physical abuse situations, you notify? The parents tell you to mind your own
the abuser was abused at some point. business. What will you say to them? What will
When it comes to substance abuse, the you do if it happens again?
findings are not quite as conclusive. Some
studies indicate that this type of abuse may
be genetic, learned, or possibly due to a Reactions to altered parenting styles are
chemical imbalance in the body. A phenom- varied. Again, there is no “perfect” situation
enon called the “addictive personality” is or guarantee of being “good” parents. Parent-
defined as grouping abuse disorders together. ing is stressful. No matter what patients are
It is important for nurses to understand that concerned about during their hospitalization,
there may be more than one cause for a it is almost certain that their children will be
particular mental health problem. Good a paramount focus of attention. Nurses can
communication and data-collecting skills will help parents not only through the stress of
help the nurse find potential causes for each being hospitalized and apart from their chil-
patient’s mental health problem. dren, but also with the stresses of parenting in
general by helping parents choose healthy
lifestyles. Good nutrition, moderate exercise,
■ Poor Parenting and “adult time” apart from the children can
be effective stress relievers.
What is a “good” parent? Is it the parent who
Diana Baumrind (1971) has classified
lets the child do anything the child wants? Is
three different types of parents. They are
it the parent who buys all the newest fads for
described as follows:
the child? Is it the parent who teaches strict
values and ethics? Maybe it is the parent who 1. Authoritarian parent: This parent sets up
is with the child at all times. Parenting is the very strict rules. The child has little or
method of raising children that is used by par- no voice in family decisions. This style
ents or other primary caregivers. Parenting is of parenting is evidenced by novelty
a learned behavior; it is not an innate skill. So, clothing imprinted with the saying,
how do parents learn to be parents? Typically, “Because I’m the Mommy/Daddy, that’s
one tends to parent based on the way he or she why!” This authoritarianism can lead
2993_Ch05_075-088 14/01/14 5:18 PM Page 84
CASE STUDY
Harold is a 76-year-old nursing home who can participate in his care. He no
resident. He has type 1 diabetes and gives longer meets the criteria for skilled-care
himself his own insulin. He has the diagno- nursing. A decision must be made about
sis of paranoid schizophrenia but has been his future, as he will no longer be eligible
asymptomatic for 1 year. Harold is also a to remain in this nursing home. Harold
severe alcoholic, and he periodically leaves wishes to be his own advocate and is found
the nursing home against medical advice to be legally capable of making his own
and is gone for 2 to 3 days. He has friends decisions. The outcome for this patient is
“on the street” because, before being insti- that he chooses to “take my chances” and
tutionalized, that is where he lived. Harold return to the streets. He has not been seen
goes to the local shelter for meals and again by any of the nursing home staff. No
knows he can go to the hospital to get his further information is available about this
insulin. He has no family in the vicinity patient.
1. Considering Maslow’s Hierarchy of Needs, how would you classify Harold?
2. What are the arguments both for and against his decision to leave the nursing home?
3. Do you consider Harold to be mentally healthy and competent? Why or why not?
2993_Ch05_075-088 14/01/14 5:18 PM Page 85
Test Questions
Multiple Choice Questions
1. The concepts of space, time, and waiting 6. Parents accompany their ill 8-year-old
are: child to the clinic. The child was diag-
a. Religious nosed last month with type 1 diabetes
b. Cultural and is insulin dependent. The parents
c. Economic admit they are not administering the
d. Ethnic insulin, as their religious beliefs do not
2. The condition of judging a person or allow foreign substances in any form
situation before all the facts are known is for any reason. A check of the patient’s
called: chart clearly indicates that diabetes
a. Hatred teaching had been done with this family
b. Abuse unit at last month’s visit. Your initial
c. Prejudice nursing action is:
d. Stereotype a. Report the parents for child endan-
germent, as nurses are mandatory
3. Homelessness is being blamed, in part, on: reporters.
a. Deinstitutionalization b. Inform the parents that this child
b. Access to community services could die without the required
c. Mental illness insulin.
d. All of the above c. Leave the room and call a doctor or
4. Nurses who care for patients who are RN to the room stat.
homeless understand that in the United d. Collect information pertaining to what
States: the religion would allow and facilitate
a. Homelessness is classified as a mental discussion with the doctor.
illness. 7. When collecting data during an intake
b. Approximately one-third of the home- interview, the nurse understands: (select
less are mentally ill. all that apply)
c. All the homeless have some form of a. Most homeless people are unemployed.
mental illness. b. Culture is a shared belief system.
d. People must be mentally ill to choose c. Prejudice exists within the health-care
to be homeless. delivery system.
5. A patient is admitted with the diagnosis d. There is no correlation between
of paranoid behavior. The patient claims mental illness and the condition of
to be of a religion requiring the wearing homelessness.
of very heavy necklaces. You research the 8. The most common reasons for homeless-
religion and determine this to be true, ness include: (select all that apply)
but the patient has been seen violently a. Economic setbacks
flinging a necklace at his or her room- b. Lack of ambition and laziness
mate. Your best nursing action is: c. Major health expenses
a. Call an assistance code. d. Desire to live independently
b. Remove all religious items. E. Mental health
c. Do nothing: it is his or her religious
right. 9. Language, country of origin, and skin
d. Enlist the assistance of a religious color define:
representative to negotiate removal a. Religion
of the item(s) in question. b. Culture
2993_Ch05_075-088 14/01/14 5:18 PM Page 87
C HA PT E R 6
Nursing Process
in Mental Health
Learning Objectives Key Terms
1. Define the role of the LPN/LVN in the five steps of the nursing • Affect
process. • Awareness
2. Identify the components of a mental health status • Data collection
assessment. • Evaluation
3. State the need for the nursing process in mental health issues. • Formal teaching
4. State the concepts of patient interviewing. • Implementation
5. Prepare a patient interview. • Informal teaching
6. Collaborate in creating a nursing process for a given, hypo- • Judgment
thetical patient. • Memory
7. State the concepts of patient teaching. • Mood
8. Prepare and implement a teaching exercise. • North American Nursing
Diagnosis Association
(NANDA)
• Nursing diagnosis
• Nursing Interventions
Classification (NIC)
• Nursing Outcomes
Classification (NOC)
• Nursing process
• Orientation
• Patient interview
• Patient teaching
• Plan of care
• Scope of practice
• Subjective
• Thinking/cognition
T
he nursing process is a tool used produce a favorable outcome for the patient.
throughout all areas and levels of nurs- In preparing to care for the patient with the
ing (Fig. 6-1). The nursing process use of the nursing process, the nurse will need
is a formula for nurses to provide individual to incorporate critical thinking to arrive at the
patient care and learn how to organize and planned outcome. It is part of the culture of
implement that care in a systematic, universal nurses to be part of a positive outcome.
way. The nursing process also allows the nurse Scope of practice, determines that the reg-
to determine if the plan and interventions istered nurse (RN) and the licensed practical
89
2993_Ch06_089-104 14/01/14 5:19 PM Page 90
Nursing
Assessment Planning Intervention Evaluation
diagnosis
nurse/licensed vocational nurse (LPN/LVN) best choices concerning that person. Nurses
play different roles in the nursing process. In collect data about the patient and his or her
the early 1950s, Hildegard Peplau (Chapter 1) condition. In most cases, this is accomplished
hypothesized that nurses are a tool best with the help of a form that is used by the
utilized in relationship to the patient and the facility. Nurses also use nonverbal communi-
environment and in collaboration with other cation skills to assess the patient’s attitude,
nurses and health-care professionals. She tone of voice, facial expression, and so on.
stressed the phases of a working relationship The problem with many of these generic
that included a termination phase where forms is that they are written in closed-ended
nurses prepare both themselves and their format. They are very impersonal and may
patients for termination of the relationship. not reflect the specific information needed
Her model is still widely used in nursing about that patient.
process and nursing practice today. It is during the data collection/assessment
part of the nursing process that the mental sta-
Neeb’s LPNs/LVNs should know and under- tus exam is performed. The mental status exam
■ Tip stand their scope of practice in order is a series of questions and activities that check
to provide safe and effective health eight areas: the patient’s (1) level of awareness
care. and orientation, (2) appearance and behavior,
(3) speech and communication, (4) mood and
affect, (5) memory, (6) thinking/cognition,
In the early 1970s, the American Nurses (7) perception, and (8) judgment. These
Association (ANA) developed Standards of examinations are of varying lengths and
Practice for RN and LPN/LVN prepared formats, but they all assess the patient’s mental
nurses. The association differentiated between capabilities.
the RN’s role and the LPN’s role in the nursing Table 6-1 lists areas to be included in a
process. Individual state Nurse Practice Acts mental status examination. It also suggests the
and Boards of Nursing may also offer their type of assessment made and ideas for ques-
own interpretation of the ANA guidelines tions or commands used by members of the
relating to the role and scope of practice for health-care team to make the assessments, as
the LPN/LVN prepared nurse in the nursing well as some parameters for responses of a
process. The following provides step-by-step person with normal and abnormal mental
implementation of the nursing process. functioning.
■ Step 1: Assessing the
Patient’s Mental Health Tool Box | Mental Health Status Examina-
tions Components
Assessment is the first step in the nursing www.ncbi.nlm.nih.gov/books/N BK 320/
process. The role of the LPN/LVN in Step 1
is to assist with the assessment. The registered
nurse is responsible for the initial assessment There are many ways to improve the
when the patient is admitted or transferred in quality of data collection. Two ideas for im-
a facility. Data collection is made during proving data collection in the form of inter-
every contact a nurse has with a patient. It is views are listed here. Remember, this is not
essential to the well-being of the patient and an exhaustive list of reasons to interview
in assisting the medical team in making the patients. For the purposes of this text, the
2993_Ch06_089-104 14/01/14 5:19 PM Page 91
Continued
2993_Ch06_089-104 14/01/14 5:19 PM Page 92
■■■ Classroom Activity profitable experience for both the nurse and
• Group activity: Discuss the normal parameters the patient.
presented and your perception of what is normal
in light of the mental health status examination. 2. Helping Interview
The helping interview is used to determine or
isolate a particular concern of the patient and
to help the patient learn to help herself or
1. Intake/Admission Interview himself (Fig. 6-2). Patients may trust nurses
Most facilities have developed standard in- because nurses have built a rapport with them
terview forms that suit their particular and are usually more easily accessible than
needs. The forms are written in a very physicians. It is always important to remem-
matter-of-fact way and are usually in a ber, though, not to help to the point of inter-
closed-ended format (Chapter 2). Patients fering with the patient’s ability to help herself
who are frightened, angry, or just too ill at or himself.
the moment may easily refuse to answer Consider a situation in which the patient is
those closed-ended questions. The patient not progressing according to a “normal” post-
may have heard the questions before and operative course. The nurse notices the patient
feel frustrated by what he or she perceives weeping and senses that a need is not being
to be inefficiency or poor communication met. The nurse can use this opportunity and
among the staff when the same questions observation to begin obtaining information
are repeated. This can set up both the nurse
and the patient for a difficult time. It is up
to the nurse to rephrase the questions in an
open-ended format that will seem more
individualized to the patient.
EXAMPLE
Standard form: “Do you smoke or use alco-
hol? _____ YES _____ NO.”
Nurse interviewer: “I am required to provide
you with information about the hospital’s
policies on the use of tobacco and alcohol.”
This statement might then be followed by
the standard closed-ended question, “Do
you use any tobacco or alcohol?” Figure 6-2 The helping interview allows
the nurse to determine a patient’s special
Questions can be changed from the needs and concerns. (From Williams and
closed-ended type to open-ended in most Hopper (2011). Understanding Medical-Surgical
cases. Practice and patience on the part of Nursing, 4th ed. Philadelphia: F.A. Davis Company,
the nurse interviewer will make this a more with permission.)
2993_Ch06_089-104 14/01/14 5:19 PM Page 95
from the patient that may help explain the Tool Box | Nursing Diagnoses:
delayed postoperative progress. http://www.nanda.org
Guidelines for Nurse-Patient
Helping Interview It is the registered nurse’s responsibility to
1. Be honest: Tell the patient the purpose of assimilate the data that has been collected
the interview. and choose one or more potential nursing
2. Be assertive: If the interview is mandatory diagnoses for the patient. The LPN/LVN
(e.g., intake, preoperative), the patient needs to understand the function of the
must understand that it is required. nursing diagnosis. In collaborative nursing
Contract for a mutually acceptable time practice, LPN/LVNs can make suggestions
to conduct the interview so that the pa- and offer rationales to the RN that may be
tient will be aware of the time involved. incorporated into the patient’s plan of care.
3. Be sensitive: Sometimes the questions are An emerging format for writing a diagnos-
very difficult or embarrassing for the pa- tic statement for a patient’s plan of care is the
tient to answer. The nurse should assure P.E.S. Model. The components of this model
the patient that he or she understands the are: P, the problem or need; E, the etiology or
patient’s feelings and that the information cause; and S, the signs, symptoms, or risk fac-
shared by the patient is part of the pa- tors. The nurse blends these components into
tient’s medical record. Only the patient, a “neutral” statement that avoids value-laden
the patient’s designee, and people who are or judgmental language. The nursing diagno-
involved in his or her caregiving will have sis is not a medical diagnosis as used by physi-
access to this information. cians. Rather it is a common language among
4. Use empathy: The nurse should let the nurses to help clarify the patient’s needs (see
patient know that he or she is interested Appendix E, Assigning Nursing Diagnoses to
in what is being said and that the nurse Client Behaviors).
is there to be helpful. Acknowledge the
patient’s feelings but do not judge the ■ Step 3: Planning (Short-
patient.
5. Use open-ended questions: Personalize the and Long-Term Goals)
questions as much as possible. Use this
The LPN/LVN role is again as a partner in
time to discuss and clarify as much infor-
care planning. The ANA believes that the RN
mation as you can to avoid having to
has the primary responsibility for this step of
repeat parts of the interview later.
the nursing process. Planning care involves
■ Step 2: Nursing setting short-term and long-term goals from
the patient’s perspective, not from the nurse’s
Diagnosis: Defining perspective. It is for this reason that the
Patient Problems patient and significant others must be in-
volved in the plan of care. Recovery will hap-
Processing the collected data is a function of pen much more quickly if the patient plays
the registered nurse, according to the ANA. an active role in decision making and does
Once data is collected, nursing diagnoses are not have the impression that treatment is
identified. Nursing diagnoses are a universal being done to or for him or her but rather
language on which the interventions are collaboratively with the person.
based. There are different models or theories Prioritizing the goals is the second part of
of nursing diagnosis that may be used and planning care. This is one area in which the
recommended by your work setting. These patient and the nurse might not see things
include nursing diagnoses published by the the same way. Nurses and patients look at the
North American Nursing Diagnosis Asso- same problem from two different perspec-
ciation (NANDA). tives, and the patient’s priority may be quite
2993_Ch06_089-104 14/01/14 5:19 PM Page 96
different from the nurse’s priority. Whenever prior teaching. Relaying information about
possible, the patient’s priority should be implementation (putting the care plan into
considered. When there is a threat to life or action) and patient progress to the RN will
health that is a direct response to the patient’s provide the information the team needs to
priority, however, the nurse must intervene offer the best possible care for the patient.
and explain the reason that the patient’s Nurses also need to understand and specify
wishes will have to wait a while. the rationale (reason) for the implementa-
The aim of selecting goals that will im- tions that are selected and be prepared to ex-
prove mental health status is to keep the plain them to patients and families provided
mind-body connection intact. It is estimated the patient consents to their involvement.
that about 95% of physical healing is related Table 6-2 provides information about the
to a positive mental attitude (PMA). It will nursing process.
be of great help to the patient if the nurse States differ in the role the LPN plays in
is able to detect alterations in that mental outcome statements or performing an evalu-
attitude and set goals with the patient to ation of interventions. In much the same
maintain the best outlook and strongest pos- way NANDA developed problem or nursing
sible effective coping skills. In planning the diagnostic standards, work is being done to
patient’s goals, there should be a short-term standardize outcome statements. Nursing
and long-term goal for the patient. Both goals Interventions Classification (NIC) is a com-
should be realistic and measurable with a tar- prehensive standardized language. It provides
get date for them to be completed. a number of direct and indirect intervention
labels with definitions and possible nursing
■ Step 4: Implementations/ actions. The interventions address general
Interventions practice and specialty areas (Doenges and
Moorhouse, 2003).
The LPN’s role is to assist with identifying
and carrying out the specific steps that will ■■■ Clinical Activity
help the patient reach the goals. Nurses are If your clinical affiliates will allow, arrange to shadow
able to provide input about new interven- a nurse from the mental health unit. Write a sum-
tions that may be helpful, and the LPN/LVN mary of the following experience:
• Observations of the nurse-patient relationship
is often the person who begins to help adapt • Communication style
certain procedures to assist the patient. A • Understanding
nurse may use this opportunity to conduct • Patient responses
some new patient teaching or to reinforce
needed. In prepared curricula, the the teaching. This requires familiarity with
steps are written out, but it may or some commonly used methods of teaching.
may not be necessary to perform each Teachers tend to teach according to the
step. This will depend on the patient method of learning they prefer. For instance,
group. Chances are good that a class if nursing students prefer lecture classes, they
or skill will never be taught exactly the probably feel most comfortable teaching in a
same way twice. There will, however, lecture format. If a specific nursing instructor
be critical items that nurses need to was particularly helpful to a nurse as a stu-
cover with all patients to meet legal dent, the nurse may prefer to role-model that
and safety issues. teacher’s methods when teaching patients. No
• E = Evaluation. In a teaching plan, teaching method is better or worse than any
nurses evaluate the patient’s learning other method. What makes the difference
as well as the teaching performance. is the learning style of the patients and the
Some questions that nurse-teachers rapport that nurses build with them. Because
need to reflect on for this part of the classes in facilities generally have more than
teaching plan are: How do you know one “pupil,” the nurse-teacher will need to be
the patient has grasped the concepts able to use different methods of presenting.
and skills from the class? What do you Because people’s personalities are different,
look for? Do you need to ask for a each group will have a different dynamic and
return demonstration? Does it need to each class will be different.
be perfect? How did you do? Did you The typical methods used in health teach-
achieve the plan? Did you have enough ing are lecture and demonstration.
time? Too much time? What will you
1. Lecture: This is a method designed for
do differently next time? How did
information giving. It is unilateral; the
your students evaluate the session?
nurse talks, and the patients listen. It is
Evaluation criteria may change from
interactive only when there is some form
time to time as well.
of question-answer period or brainstorm-
4. Be flexible: To the extent that the facility’s
ing. Lecturing is an excellent method
program allows, be familiar enough
of introducing a topic to patients and
with the material to be able to build in
giving them some theory. It is a way to
extra practice time for the tactile learn-
explain the significance so the material
ers, extra videos for the visual learners,
becomes meaningful.
or time to review verbally for the audi-
tory learners. Be able to teach in several In preset programs, the lectures are usually
different styles. prepared in either text or outline form, so
5. Be able to evaluate the learning: In health the nurse-teacher has to invest minimal time
teaching in the facility, evaluation can be researching, writing, or setting up for the
in the form of a question-answer session, lectures. Lecture classes may include videos,
a short quiz, or a return demonstration. slides, or charts. Learning from the lecture
6. Plan to allow a few minutes after the class method is traditionally evaluated through
for questions: Even though the nurse may quizzes or question-and-answer sessions. Be-
ask for and welcome questions during cause not all patient participants are comfort-
the session, there are always people who able answering in a group, it may be difficult
are not comfortable asking questions in a to assess how much learning each individual
group. These people will want your time achieves.
in private, so allow some time to clarify
their concerns at the time or to set up a Neeb’s Not everyone has the same learning
time to help individuals later in the day. ■ Tip style.
introductory lecture. For visual and tac- know something, he or she should admit
tile learners, it is a preferred method of it. The nurse should look up the informa-
learning. tion and either bring it to the individual
who asked or bring it to the next session
In prepared programs, the demonstration
of the class.
outline will be provided. The nurse-teacher is
• Have fun! Teaching can be a very reward-
responsible for having the equipment ready for
ing part of nursing. There is no better way
each patient. In diabetic teaching, for example,
to reinforce nursing knowledge than to
the nurse needs to have ready the syringes,
teach it to someone else. It is one way of
sterile saline for injection, gloves, injection pad,
being generative, and it is one way in
and any other equipment that the agency uses.
which nurses can keep the nursing culture
Demonstrations are effective because, after
alive.
the initial demonstration, the nurse-teacher
can have the individual perform a return
demonstration. One-on-one help can be pro- ■ Step 5: Evaluating
vided if needed. This allows the nurse to make Interventions
more objective assessments of the patient’s
learning and therefore predict the patient’s In this final step of the nursing process, the
ability to safely perform the technique after LPN/LVN plays an assisting role. The LPN/
discharge. It also allows the nurse to individ- LVN’s observations and documentation
ualize the technique or provide options to the about the effect of the interventions on the
patient. patient and progress in attaining the goal
Evaluation for this method of teaching is are of great importance. Accuracy in verbal
usually the return demonstration. The nurse and written reporting of the patient’s
watches each patient perform the technique at progress will help determine whether the
a level that is safe for the patient to perform interventions are helpful or whether they
when at home and not under the guidance of need to be re-evaluated and changed. In some
the health-care professional. If a home care instances, some of the interventions can be
nurse is assigned to the patient, patient teach- terminated, depending on the patient’s
ing continues; the nurse also teaches the family progress (DeWit, 2009)
or significant others. Nursing Outcomes Classification (NOC)
is also a standardized language, which provides
Additional Patient Teaching outcome statements; a set of indicators de-
Tips scribing specific patient, caregiver, family, or
• It is customary to assess eye contact and community states related to the outcome; and
to equate eye contact with interest and a five-point measurement scale to facilitate
attentiveness. It is important for the tracking patients across care settings. It can
nurse-teacher to remember that this is a help demonstrate patient progress even when
cultural behavior. Not all cultures believe outcomes are not fully met. NOC also is
that eye contact is a positive thing; in- applicable in all care settings and specialties
deed, many cultures consider direct meet- (Doenges and Moorhouse, 2003).
ing of eyes a sign of blatant disrespect for
people who are older or in a position of
respect or authority. Nurses and teachers ■■■ Critical Thinking Question
are respected in those cultural groups, Select a topic to teach the class. This can be any
and it would be a mistake on the part of topic with which you are comfortable. You have
the nurse to assume that the lack of direct 10 minutes (classroom instructor may choose
own time limit) to teach your topic. Develop a
eye contact is a sign of disinterest in or teaching plan. Teach your topic. Evaluate your
disrespect for the material. teaching. What would you do differently the
• Be honest: Nobody said a nurse must have next time?
all the answers. If a nurse-teacher does not
2993_Ch06_089-104 14/01/14 5:19 PM Page 101
CASE STUDY
Mark is a 15-year-old student who has reliable source of information about
recently quit attending his high school himself at this time.
classes. Mark has always been a straight-A The physician notifies Mark’s parents
student who participated in many social and explains that Mark may have several
and athletic activities at his school. conditions, including but not limited to
Today, Mark’s friend Tony brings Mark serum hepatitis.
to the clinic that is part of your commu- Meanwhile, you continue to admit
nity’s hospital. Tony tells you, “Mark got Mark to the hospital for further testing
in with a bad group. He’s been doing’ and medical care. He is placed in enteric
the stuff real bad. He’s been doing the isolation as a precaution. An IV is started
needles and the smoking. He’s been with and you begin to explain the hospital
me for two days, man, and he’s real sick. routines to Mark. After you tell him that
Help him.” he must remain in his room for now and
You and the physician undertake an as- that his visitors will be limited during
sessment of Mark and find that he has yel- the time of the isolation precautions,
lowing of his sclera. He has a fruity odor he becomes angry. He conveys to you
on his breath and is vomiting copiously. that this is “an invasion of his privacy”
Mark’s level of consciousness is guarded; and that “you nurses are all part of the
he is in and out of coherence and is not a conspiracy.”
1. How would you start the nursing process for this patient?
2. Describe some questions you would ask as part of the mental status exam
2993_Ch06_089-104 14/01/14 5:19 PM Page 102
WEB SITES
Nursing Diagnosis
NANDA; http://www.nanda.org
Nursing Classifications (NIC & NOC)
www.ncvhs.hhs.gov/970416w6.htm
2993_Ch06_089-104 14/01/14 5:19 PM Page 103
Test Questions
Multiple Choice Questions
1. The nursing process is a method for: 6. According to ANA, the RN is the pri-
a. Systematic organization and imple- mary person for developing this part of
mentation of patient care the care plan:
b. Documenting patient needs a. Nursing diagnosis
c. Differentiating the RN role from the b. Implementation/interventions
LPN/LVN role c. Evaluation
d. Data collection d. Assessment
2. You are assisting in collecting data on a 7. Which of the following is/are part of
new patient in your unit. The physician the principles of teaching? (select all that
suspects alcohol abuse. You want to learn apply)
the patient’s history and frequency of a. Being flexible
alcohol use. Your best choice for collect- b. Evaluate the learning
ing these data might be to ask: c. Teach without a teaching plan
a. “Do you use alcohol?” d. Know the patient
b. “How often do you get drunk?” 8. The Mental Health Status Examination
c. “How many times a week would you includes: (select all that apply)
say you drink alcohol?” a. Memory
d. “Why do you use alcohol? It’s bad b. Judgment
for you.” c. Mood and tone
3. When conducting patient teaching, the d. Mood and affect
best method to evaluate the success of e. Level of awareness and orientation
the patient is: 9. NANDA is responsible for:
a. Lecture a. Interventions
b. Redemonstration b. Implementation
c. Implementation c. Appearance
d. Assessment d. Nursing diagnosis
4. The mental status exam takes place in 10. Dianne was sitting in her hospital bed
what part of the nursing process? holding the orange given to her to prac-
a. Assessment tice her insulin injections. When the
b. Plan nurse entered the room, Dianne asked
c. Implementation when she was going to inject herself
d. Evaluation instead of the orange. This statement
5. Which of the following are components indicates that Dianne is ready for:
of the planning part of the nursing a. Discharge to home
process? (select all that apply) b. More time injecting the orange
a. Short-term goals c. Informal teaching
b. Long-term goals d. Formal teaching
c. Subjective
d. Objective
e. Evaluation
2993_Ch06_089-104 14/01/14 5:19 PM Page 104
2993_Ch07_105-112 14/01/14 5:19 PM Page 105
C HA PT E R
7
Coping and Defense
Mechanisms
Learning Objectives Key Terms
1. Define coping. • Adaptation
2. Differentiate between effective and ineffective coping. • Coping
3. Define defense (coping) mechanisms. • Defense mechanisms
4. Identify main defense mechanisms. • Effective coping
• Ineffective coping
participants in the treatment plan will in- then provide information that will reinforce
crease the patient’s ability to use effective cop- the patient’s positive feelings. Providing hon-
ing skills (Fig. 7-1). The patient should be est, positive feedback about the patient’s
included in the decision making as to which progress in a given lifestyle change will let the
new behaviors are acceptable and which ones patient know that others are noticing the hard
are not. Practicing these new behaviors in a work that he or she has done.
safe place, such as a hospital or organized
group setting, is the secret to success. This will Neeb’s Think about when you are verbaliz-
probably require a lifestyle change for the pa- ■ Tip ing your thoughts and feelings and
thinking, “Just listen to me and vali-
tient, and it will be hard work. As the saying
date what I am saying.” This is no dif-
goes, “Old habits die hard,” but old habits can
ferent from what the patient expects
die and healthy new ones can replace them.
when expressing his or her thoughts
This process of effective coping is sometimes
and feelings.
called adaptation. Allowing the patient to
“practice” the new coping techniques will Often, the dividing line between effective
promote confidence and decrease the stress and ineffective coping is in the degree of
that can accompany change. The patient will tension and the past experience with it. For
adapt to the stress by using the new tools. instance, a little worry or anxiety can be a
Chapters 8 & 9 will introduce the reader to positive thing. A bride making preparations
other interventions that can be used for cop- for her wedding is stressed, but the expecta-
ing effectively with stress. tion is that the outcome will be positive. Most
of the time when there is a little tension,
■■■ Clinical Activity people are more alert and ready to respond.
Assist in a group session and provide instructions
and demonstrate a relaxation technique. Ask for
The “fight or flight” mechanism can actually
feedback after the session. help people adapt to a new situation. Too
much worry begins to cloud the conscious-
ness and interferes with a person’s ability to
One of the most helpful actions a nurse make appropriate choices and recall the new
can take is to actively listen to the patient’s adaptive tools he or she has learned (Fig. 7-2).
thoughts and feelings about the stressor and For example, a bride can become paralyzed
with all the decisions to be made and then
become unable to proceed, demonstrating in-
effective coping (see below).
Ineffective coping is when the techniques
people try are not successful or are hazardous.
People often allow themselves to fall into
habits that give them the illusion of coping.
For example, a person might have a drink
every time an experience is frustrating. People
usually have difficulty understanding that
they are using ineffective methods of coping.
Ineffective coping is one’s rationale for his or
her behavior. These habits are called defense
mechanisms.
Figure 7-1 Involving patients and their
families in the treatment plan can go a ■■■ Critical Thinking Question
long way toward reducing the stress of Imagine that you are admitted into the hospital
hospitalization. (From Williams and Hopper with an undetermined illness. Describe how it
(2011). Understanding Medical-Surgical Nursing, would affect you financially, as a student, and as a
4th ed. Philadelphia: F.A. Davis Company, with parent, and the stress each situation would create.
permission.)
2993_Ch07_105-112 14/01/14 5:19 PM Page 107
Test Questions
Multiple Choice Questions
1. A person who always sounds as though he and in tears. Today, Tara bought two
or she is making excuses is displaying: expensive concert tickets for her daugh-
a. Denial ter and a friend. This is an example of:
b. Fantasy a. Denial
c. Rationalization b. Undoing
d. Transference c. Symbolization
2. The alcoholic who says, “I don’t have a d. Conversion
problem. I can quit any time I want to; 7. Shirley, a 70-year-old woman, went to
I just don’t want to” is displaying: a photo shoot for a portrait. As soon as
a. Denial the photographer began to photograph
b. Fantasy Shirley, she started to display signs of
c. Dissociation regression by: (select all that apply)
d. Transference a. Posing as a young adolescent
3. Your young male patient who tells you b. Posing as her mother
that he may not be big enough for the c. Pouting when poses were suggested
basketball team, but says “that’s no by the photographer
problem because I’m a 4.0 student and d. Stopping the session to make two
on the principal’s list” is displaying: ponytails, one on each side of her
a. Denial head
b. Transference 8. After receiving disappointing news
c. Dissociation about a job promotion, John stated,
d. Compensation “I didn’t get the promotion because
4. Mr. V becomes angry that Mrs. V spent I write with my left hand.” This is an
the whole day shopping with her friends. example of:
Upon her return home, he hits her and a. Avoidance
tells her, “It’s your own fault. Stay home b. Regression
once in a while!” Mr. V is displaying: c. Projection
a. Repression d. Denial
b. Regression 9. Effective coping skills are described as:
c. Dissociation a. Being able to make choices that are
d. Projection healthy and individualized
5. You overhear someone jokingly repeating b. The excessive usage of any defense
the social cliché, “Stop Smoking, Lose mechanism
Weight, Exercise, Die Anyway” as he c. Imitating the coping behavior of
orders a big burger and super-sized fries. others
That cliché is an example of: d. Working on the problem until totally
a. Rationalization exhausted
b. Repression 10. The use of defense mechanisms is related
c. Regression to what part of Freud’s personality the-
d. Rebellion ory? (select all that apply)
6. Yesterday, Tara became drunk and inap- a. Id
propriate at a family function. Tara’s b. Ego
16-year-old daughter was embarrassed c. Superego
2993_Ch07_105-112 14/01/14 5:19 PM Page 112
2993_Ch08_113-142 14/01/14 5:20 PM Page 113
C HA PT E R 8
Mental Health Treatments
Learning Objectives Key Terms
1. Describe a therapeutic milieu. • Akathisia
2. Identify classifications of psychotropic medications. • Antidepressants
3. Identify uses, actions, side effects, and nursing considerations • Antimanic agents
for selected classifications of psychotropic medications. • Antiparkinson agents
4. Describe psychoanalysis. • Antipsychotics
5. Describe behavior modification. • Behavior modification
6. Identify the nurse’s role in counseling. • Cognitive
7. Describe three types of counseling. • Counseling
8. Describe electroconvulsive therapy and the nurse’s role in it. • Crisis
9. Identify the five phases of crisis and the nurse’s role in them. • Dystonia
10. Define and discuss terrorism as it relates to mental health in • Electroconvulsive
today’s world. therapy (ECT)
• Hypnosis
• Milieu
• Monoamine oxidase
inhibitors (MAOI)
• Person-centered
• Psychoanalysis
• Psychopharmacology
• Rational-emotive
therapy (RET)
• Stimulants
• Tardive dyskinesia
113
2993_Ch08_113-142 14/01/14 5:20 PM Page 114
plan of care. This chapter discusses some of schizophrenia and other acute or chronic
the more frequently used methods for treating psychotic behavior including violent or po-
alterations in mental health. tentially violent behavior. Antipsychotics are
classified as typical or atypical. Typical an-
■ Psychopharmacology tipsychotic agents treat the positive symptoms
of schizophrenia, such as hallucinations,
Since the introduction of the phenothiazines delusions, and suspiciousness. Atypical an-
in the 1950s, the number of medications tipsychotic agents reduce the negative symp-
available for treating patients who have men- toms of schizophrenia, such as flat affect,
tal health disorders, comprising the field of social withdrawal, and difficulty with abstract
psychopharmacology, has increased greatly. thinking. (See Chapter 15 for further discus-
The reasons for using medications are twofold: sion of these symptoms.)
First, the medications control symptoms, thus Side Effects: Antipsychotics have many un-
helping the patient to feel more comfortable pleasant side effects. Sometimes people are re-
emotionally. Second, the medications are luctant to take these medications because they
usually used in connection with some other are afraid that the side effects will be worse
type of therapy. The patient is generally more than the illness. Some of these side effects are
receptive and able to focus on therapy if med- photosensitivity (especially with Thorazine),
ications are also used. Several classifications darkening of the skin from increased pigmen-
of psychoactive drugs (also referred to as tation, anticholinergic effects such as dry
psychotropics) are discussed below; however, mouth, and a group of side effects called ex-
there are far too many drugs to discuss each trapyramidal symptoms (EPS). There is less
one individually in this text. In most cases, risk of EPS with the atypical agents, but early
only the most common information is pre- observation and reporting of any possible EPS
sented about a medication. Nurses should are crucial to minimizing these effects on the
consult a pharmacology or drug reference patient. The EPS include:
book for more specific information before
1. Drug-induced parkinsonism (pseudo-
administering these medications or instruct-
parkinsonism). Symptoms appear 1 to
ing patients on their use.
8 weeks after the patient begins the med-
ication. The major symptom is akinesia
Tool Box | What is psychopharmacology? (muscle weakness), shuffling gait, drool-
www.ascpp.org/resources/information- ing, fatigue, mask-like facial expression,
for-patients/what-is-psychopharmacology/ tremors, and muscle rigidity.
2. Akathisia. Symptoms appear 2 to 10 weeks
after the patient starts taking the medica-
Antipsychotics (Neuroleptics/ tion. Symptoms are agitation and motor
restlessness, and they seem to appear more
Major Tranquilizers) frequently in women. There is no absolute
Action: Typical antipsychotic agents act on the reason for this, but it is suggested that it
central nervous system (CNS). Their main ac- may be due to hormonal interaction with
tion is to block the dopamine receptors. the medication.
Dopamine is a neurochemical that the human 3. Dystonia. Symptoms appear 1 to 8 weeks
body contains naturally. However, if it is over- after the patient starts taking the medica-
produced or utilized incorrectly, it can cause tion. Symptoms manifest as bizarre
someone to exhibit psychotic behavior. Atyp- distortions or involuntary movements
ical antipsychotic agents block both serotonin of any muscle group. Tongue, eyes, face,
(a neurochemical) and dopamine. neck (torticollis), or any larger muscle
Uses: Antipsychotics are used to treat psy- mass can become tightened into an un-
chotic behavior such as schizophrenia and natural position or have irregular spastic
other disorders. The antipsychotic will treat movements.
2993_Ch08_113-142 14/01/14 5:20 PM Page 115
ANTIPARKINSON AGENTS
Inhibits the action of acetylcholine. Acetylcholine increases as dopamine
decreases at its receptor sites. When the amount of acetylcholine
available to interact with dopamine is decreased, there is a better balance
between the two neurochemicals, and the symptoms of parkinsonism decrease.
ANTIANXIETY DRUGS
Depress activities of the cerebral cortex.
ANTIDEPRESSANTS
Medications that acts to prevent,
cure, or alleviate mental depression.
medications. MAOIs block the metabo- information as possible to allow the patient
lism of tyramine, resulting in increased to make safe, informed choices.
norepinephrine. A hypertensive crisis Box 8-9 provides nursing considerations
may occur. Foods containing significant for all antidepressants.
amounts of tyramine include
• Aged cheese (cheddar, Swiss, provolone, Antimanic Agents (Mood
blue cheese, parmesan) Stabilizing Agents)
• Avocados (guacamole) Lithium carbonate was the drug of choice for
• Yogurt, sour cream treatment and management of bipolar mania
• Chicken and beef livers, pickled herring, for many years. In recent years, several other
corned beef antimanic agents (Fig. 8-4) have become
• Bean pods treatment options. Other medications being
• Bananas, raisins, and figs used as mood stabilizers include some anti-
• Smoked and processed meat (salami, convulsants and calcium channel blockers.
pepperoni, and bologna)
• Yeast supplements Lithium Carbonate
• Chocolate Action: The exact action of lithium is not
• Meat tenderizers (MSG), soy sauce completely known at this time. It is not me-
• Beer, red wines, and caffeine tabolized by the body. One hypothesis about
Box 8-8 provides some of the most com- the action of lithium is that there seems to be
monly used MAOI agents. a connection between lithium and constancy
of sodium concentration, which might help
Alternative Treatments regulate and moderate information along the
for Depression nerve cells, thus preventing mood swings. An-
People are seeking alternatives to the prescrip- other possibility is that lithium increases the
tion antidepressant drugs available through reuptake of norepinephrine and serotonin,
traditional western medicine. Some reasons thereby decreasing hyperactivity.
they seek alternatives include cultural prefer- Uses: Lithium is used for the manic phase
ences, cost of medications, insurance issues, of bipolar disorder and sometimes for other
and unpleasant side effects they may experi- depressive or schizoaffective disorders.
ence with the medications they have used. Side Effects: Side effects can be numerous.
One such alternative is a chemical called Some of the more common ones are thirst and
SAMe (“sammy”). SAMe is a combination of dry mouth, nausea and vomiting, abdominal
an amino acid (methionine) and ATP. It is pain, and fatigue.
used as an antidepressant and sold in the
United States as a dietary supplement. Other
alternative forms of therapy are explored in l Box 8-9 Nursing Considerations
Chapter 9. for All Antidepressants
The nurse’s role is the same with these
alternative choices as it is with prescription • Reinforce the teaching that these medica-
medications. Nurses must encourage their tions take several weeks to become effec-
patients to discuss the use of supplements tive. Encourage patients to continue taking
with their physicians and to provide as much the medication during this time, although
they may not feel any change in their
mood right away.
• All antidepressant medications should be ta-
l Box 8-8 Commonly Used MAOI pered gradually rather than abruptly discon-
Agents tinued to prevent withdrawal symptoms.
• It is imperative that all patients receiving
Nardil (phenelzine), Parnate (tranylcypromine), antidepressant medications be monitored
Marplan (isocarboxazid) for suicide potential throughout treatment.
2993_Ch08_113-142 14/01/14 5:20 PM Page 121
ANTIMANIC AGENTS
should be used with patients with renal, cardiac, used calcium channel blockers are Calan or
or liver disease. Caution should also be used Isoptin (verapamil).
with the elderly and children.
Nursing Considerations: Stimulants
Stimulants (Fig. 8-5) are readily available over
• Do not stop the medication abruptly.
the counter as well as by prescription. They
• The medication should be tapered when
are found over the counter in diet prepara-
therapy is discontinued.
tions, pills to prevent sleep, cigarettes, and
• Teach patients to avoid alcohol.
caffeinated beverages such as coffee, energy
• Nonprescription medications should not
drinks, and soda. They are used medically
be used without doctor approval.
to combat narcolepsy and attention-deficit/
• Patients should not drive or operate dan-
hyperactivity disorder in children.
gerous equipment until the effects of the
Amphetamines are one type of stimulant.
medication are known.
Amphetamines can be abused, and they have
Box 8-11 provides some of the most com- many “street names,” including “uppers,”
monly used anticonvulsant agents. “speed,” and “bennies.” The ease with which they
are available should not diminish the power and
Calcium Channel Blockers potential danger of the drug (see Chapter 17).
The action, uses, side effects, contraindica- Action: Stimulants provide direct stimula-
tions, and nursing considerations are similar tion of the central nervous system (CNS).
to those for anticonvulsants. Postural hy- Uses: These drugs promote alertness, dimin-
potension and bradycardia are additional ish appetite, and combat narcolepsy (sleep dis-
side effects. The patient should rise slowly order related to abnormal rapid eye movement
from sitting or lying positions to prevent a sleep). They are used in the treatment of
sudden drop in blood pressure. Commonly attention-deficit/hyperactivity disorder (ADHD).
Side Effects: Increased or irregular heartbeat,
hypertension, hyperactivity, dry mouth, hand
l Box 8-11 Commonly Used tremor, rapid speech, diaphoresis, confusion,
Anticonvulsant Agents depression, seizures, suicidal ideation, and
Tegretol (carbamazepine), Depakene (valproic insomnia.
acid), Depakote (divalproex) Contraindications: Patients with known hy-
persensitivity should not use these medications.
STIMULANTS
A substance that increases performance temporally.
Pregnant or lactating women should not use who goes to an event such as a concert or a
this classification of drugs. Because these are ballgame that he does not feel excited about.
chemicals that increase stimulation of the CNS That person might begin screaming or singing
and respiratory systems, they should not be along and generally getting into the spirit of
given to people who are alcoholic, manic, or things shortly after arriving at the event.
who display suicidal or homicidal ideations.
People who have heart disease or glaucoma ■■■ Critical Thinking Question
also should not use these drugs because of the You are to go on an assigned unit in a mental
potential effect of the medications. Elderly health floor to monitor a group discussing anger.
You are feeling apprehensive and fearful about
people and patients who have diabetes, hyper- being on the same unit as these patients. De-
tension, or other cardiovascular conditions scribe how you might feel after hearing how the
should use these drugs cautiously and with patients’ home life relates to this anger.
careful monitoring.
Nursing Considerations:
The milieu is the setting that will provide
• Tolerance and physical and psychological safety and help during the patient’s stay. The
dependence can occur with CNS stimu- milieu therapy is intended to combine the
lants, especially with long-term use. social and the therapeutic environments. In
• Do not discontinue medication abruptly. that way, every contact between nurse and
• Monitor for suicide potential. patient gives the opportunity for a thera-
• Diabetic patients who take amphetamines peutic interaction. The milieu must be com-
should be informed that the ampheta- fortable and safe. Patients need to feel
mines may cause changes in their insulin accepted as they learn new behaviors. It is
requirements. best to have the milieu as appropriate to the
• These medications can also cause changes situation as possible. Obviously, nurses can-
in judgment; therefore, people should be not move walls and change decorating
counseled to use extreme caution when themes in the hospital, but they can allow
driving or operating equipment and the patient to choose the room for therapy
should avoid these activities if possible. or move to an area where the patient is more
• Encourage frequent rinsing of the mouth comfortable. If the patient is on a psychi-
with water or use of hard, sugarless candy atric unit rather than a medical or surgical
or saliva substitute to relieve dry mouth. unit, he or she is usually allowed to walk
Box 8-12 provides some of the most com- from area to area on the unit. A nurse can
monly used stimulant agents. keep the area calm and quiet and arrange for
roommate changes if needed. There are
■ Milieu many things a nurse can and must do to
maintain a milieu that is conducive to a pa-
One of the areas that nurses have some control tient’s progress. As the patient progresses,
over is the therapeutic environment itself. In the milieu will be changed to allow the pa-
mental health terminology, this therapeutic en- tient to take on more responsibility.
vironment is called the milieu, or therapeutic
milieu. It is believed that the environment has ■ Psychotherapies
an effect on behavior. Think about a person
Psychotherapy (Fig. 8-6) is the term used to
describe the form of treatment chosen by the
l Box 8-12 Commonly Used psychologist or psychiatrist or other mental
health therapist to treat an individual. The
Stimulant Agents
goals of psychotherapy are to:
Dexedrine (dextroamphetamine), Desoxyn
(methamphetamine), Ritalin (methylphenidate), 1. Decrease the patient’s emotional
Adderal (dextroamphetamine/amphetamine) discomfort.
2. Increase the patient’s social functioning.
2993_Ch08_113-142 14/01/14 5:20 PM Page 124
PSYCHOTHERAPIES
Therapies selected by a psychologist or psychiatrist.
3. Increase the patient’s ability to behave or It is typical for the psychoanalyst to be po-
perform in a manner appropriate to the sitioned at the head of the patient and slightly
situation. behind, so that the patient cannot see the ther-
apist. This decreases any kind of nonverbal
These goals are achieved in a variety of ways,
communication between the two people. The
including therapeutic relationships, open and
patient is typically on the “couch,” relaxed and
honest venting of feelings and thoughts, allow-
ready to focus on the therapist’s instructions.
ing the patient to practice new coping skills,
Some of the techniques used in psycho-
helping the patient to gain insight into the
analysis are as follows.
problem, and consistency in the team ap-
proach to the patient’s care and treatment. Pos-
itive reinforcement of progress is encouraged.
Free Association
Some therapies may be focused on gaining in- In free association, the patient is allowed to
sight into the reasons for current behavior and say whatever comes to mind in response to a
others are more focused on changing specific word that is given by the therapist. For exam-
behaviors. ple, the therapist might say “mother” or
Several types of therapy are typically used. “blue,” and the patient would give a response,
Nurses may or may not be actively involved also typically one word, to each of the words
in the therapy, but to provide continuity in the therapist says.
the care of the patient, they must understand The therapist then looks for a theme or
the basic ideas of the types of therapy. pattern to the patient’s responses. So, if the
patient responds “evil” to the word “mother”
Psychoanalysis or “dead” to the word “blue,” the therapist
Psychoanalysis is the form of therapy that might pick up one potential theme, but if the
originated from the theories of Sigmund patient responds “kind” and “true” to the
Freud. In psychoanalysis, the focus is on the words “mother” and “blue,” the therapist
cause of the problem, which is buried some- might hear a completely different theme. The
where in the unconscious. The therapist theme may give the therapist an idea of the
tries to take the patient into the past in an cause of the patient’s emotional disturbance.
effort to determine where the problem
began. Chances are, according to Freud, Dream Analysis
that the problem is related to poor parent- Because Freudians believe that behavior is
child relationships and ineffective psycho- rooted in the unconscious and that dreams are
sexual development. a manifestation of the troubles people repress,
2993_Ch08_113-142 14/01/14 5:20 PM Page 125
the patient to learn to evacuate this problem However, anyone who has tried to lose weight
from the psyche. This can take place in con- or stop smoking might have a rebuttal to that
junction with other forms of psychotherapy. theory.
Psychoanalysis is undertaken on a one- Behavior can be changed, according to be-
on-one basis between patient and therapist. havior modification theory, by either positive
The nurse can be helpful in the treatment or negative reinforcement. Positive reinforce-
process by allowing the patient to talk about ment is the act of rewarding the patient with
the experiences in therapy and by carefully something pleasant when the desired behav-
documenting the patient’s responses. ior has been performed. For instance, if
Mrs. P has the habit of using foul language
Behavior Modification in an attempt to have a need met, it might
The treatment method known as behavior be assumed that the desired behavior change
modification is based on the theories of would be for her to come to a staff member
the behavioral theorists (Skinner, Pavlov, and and ask quietly for what she needs. Mrs. P
others). It is a common treatment modality loves to be outside but is not allowed out
used in multiple treatment settings (Fig. 8-8). except at supervised times. A suitable positive
The purpose of behavior modification is to reinforcer might be to allow 15 additional
eliminate or greatly decrease the frequency of minutes outdoors when she remembers to
identified negative behaviors. One of the ask for her needs quietly. Generally, when the
basic beliefs of behavior modification is that unacceptable behavior is exhibited by Mrs. P,
whenever a behavior is removed, it must be the staff would either ignore it (because cor-
replaced by another behavior. Therefore, re- recting it would in itself be a form of rein-
placing the negative behaviors with ones that forcing the behavior) or quietly tell her that
are more desirable is a major function of this is not acceptable behavior and then acknowl-
type of psychotherapy. edge her only when the desired change has
As Skinner and Pavlov showed, behaviors been demonstrated.
can be learned and unlearned. The process of
finding the appropriate stimuli and reinforcers ■■■ Classroom Activity
determines the effectiveness of the change in • Write out one behavior you personally would like
behavior. According to some behaviorists, it to change. Include what a person could give you
takes approximately 20 repetitions of a behav- to create a change.
ior to make it a part of a person’s lifestyle.
BEHAVIOR MODIFICATION
Variables are manipulated for behavioral changes.
that are congruent (equal) to that self-concept may be asked to facilitate (lead) a group discus-
are some of the goals of humanistic therapy. sion sometimes. If nurses have the opportunity,
Rogers believed that people who care for they should take it. It is very interesting to see
other people must have three qualities. These the dynamics of the group and the way the
qualities are: facilitator guides patients through issues.
• Empathy (the ability to identify with the Neeb’s These are confidential sessions, even
patient’s feelings without actually experi- ■ Tip if they are group oriented. Patients
encing them with the patient) are there to work; others are there by
• Unconditional positive regard invitation for special reasons.
• Genuineness (honesty)
Although nurses may not be active partic- Pastoral or Cultural Counseling
ipants in the actual therapy sessions with their Some people prefer to obtain assistance or
patients, it is important for nurses to main- counseling from their church or spiritual lead-
tain these three qualities in all therapeutic re- ers (Fig. 8-12). Sessions are often free, or on a
lationships. When a patient feels betrayed, it “free-will” or “ability to pay” status. The person
usually results in deterioration of the nurse- who provides therapy in this time or circum-
patient relationship and loss of credibility for stance may or may not be trained in traditional
the nurse in that situation. mental health theories and modalities.
In some Christian faiths, nurses may have an
Counseling opportunity to serve in ways they could not in a
Counseling is licensed and regulated differently traditional setting. For example, “parish nurses”
not only state by state, but also sometimes mu- are licensed nurses who work through their
nicipality by municipality (Fig. 8-11). Some church and perform tasks ranging from simply
states require that a person be prepared at a PhD visiting a homebound church member to actu-
level to practice therapy independently; in some ally performing care and counseling or referrals
areas, only certain types of therapy are licensed. for that individual. Depending on the particular
Nurses prepared at an LPN/LVN level or at an church organization, nurses who serve as parish
RN level can, in some localities, practice forms nurses may serve in a volunteer capacity or in a
of treatment. It is up to nurses to do the appro- paid position. Training sessions are offered in
priate research to determine their rights, respon- some locales for nurses who wish to provide this
sibilities, and regulations in their locality, if service, although many churches do not yet re-
counseling is a path they wish to pursue. Nurses quire formal training for all their nurses.
may be asked or required to accompany their Nurses may be in a position to counsel pa-
patients to counseling sessions at times. They tients of their cultural or religious groups
COUNSELING
when the patient enters the health-care system. patients of the opposite sex. Women of
Here are some examples: Islamic faith often wear a hijab (head cov-
ering) that completely covers the hair.
• Patients who profess Judaism, especially if
those individuals observe kosher practices, Neeb’s As a health-care provider, acknowl-
may have concerns about dietary selections, ■ Tip edge and validate patients’ beliefs
may refuse to have certain procedures done regarding their religion or culture.
between sundown Friday and sundown
Saturday, and may insist on being admitted
• Some Native American patients may have
to a Jewish hospital if one is available.
healing traditions that conflict with tradi-
• Patients of Islamic faith follow rituals that
tional Western medicine. Remember that
may conflict with schedules and routines
it is not appropriate to label all Native
within the hospital. Prayer times are pro-
Americans as one group; many tribes
scribed by their faith and are strictly fol-
have their own unique beliefs and tradi-
lowed; therefore, medication times,
tions. Shamans, healers, and medicine
treatment times, or attendance at therapy
men are examples of people who may
may meet with some conflict on the part
be present in the room with the Native
of that patient. Prayers can be postponed
American patient.
in case of a conflict in schedules. Islamic
belief follows holy times that are different
from the traditional holidays or holy days ■■■ Critical Thinking Question
celebrated in the social calendar in the Maya is a new employee on your medical floor.
Maya is Muslim. She has been given permission to
United States or those traditionally cele- wear her hijab. Maya “disappears” at odd times in
brated within Christianity or Judaism. addition to her assigned breaks. Today is excep-
Also, the patient may have some dietary tionally busy. Staffing is short, and there are new
concerns; those of Islamic faith observe patients on the floor. The patient in the private
halal practices, which is similar to the room down the hall is deteriorating; she has the
potential for stroke and is waiting to be trans-
Judaism practice of kosher foods. Patients ferred to the Emergency Department. Where is
of both faiths may have some concerns Maya? You find her on her knees deep in prayer.
with the contents of their medications, You try to tell her that things are very critical right
such as gel caps. Nurses need to be aware now. She is needed; can’t she pray later? Maya
of the potential conflicts between hospital tells you she needs to pray now and that she will
only be a few more minutes. What priorities must
routines and the religious obligations of be addressed? Whose priorities are they? What
their patients. Nurses of Islamic faith may potential problems could arise from this situation?
find that one of their challenges working What are some potential resolutions?
within their belief system is caring for
2993_Ch08_113-142 14/01/14 5:20 PM Page 131
Table 8-1 examines a number of concepts (AA) and similar 12-step groups are well-
that may affect certain cultural groups’ will- established, ongoing groups. They are held
ingness to seek and comply with mental not only in the treatment facility, but also in
health treatment. the community. Meeting times are established
and published so that people know when
Group Therapy and how to access them. As a rule, AA meet-
Group therapy is a very broad topic. Groups ings are “closed” meetings; that is, only alco-
are formed for many reasons; they can be holics are welcome. Sometimes, maybe once
ongoing or short-term, depending on the a month or once quarterly, a meeting is ad-
needs of the patients or the type of disorder. vertised as “open,” so that other interested
Group therapy can include formal psy- persons (and students) are welcome. Many
chotherapy groups where patients meet with people who have experienced alcoholism or
a therapist regularly as part of their treatment. other chemical dependencies have benefited
Self-help programs are also a form of group from this 12-step approach to healing, and it
therapy. For example, Alcoholics Anonymous is said that this type of peer group help is the
l Table 8-1 Concepts That May Affect Certain Cultural Groups’ Seeking
or Complying With Mental Health Treatment
Caucasian • Stigma remains attached to mental illness but is weakening somewhat.
• Generally have more access to health insurance and to mental health
professionals.
• Tend to be more receptive to taking medications than other groups may be.
African • More likely than whites to receive initial treatment for mental health in
American emergency rooms (it is thought this may be because this population delays
treatment).
• Approximately 20% of African Americans do not have health insurance.
• More likely to receive treatment from primary health-care provider rather
than a mental health specialist.
• If any treatment is rendered, it may be substandard.
• Statistics may be skewed to show overrepresentation of African Americans
having mental illness.
Hispanic • Mental illness among Hispanics is about equal to that of Caucasians.
• Currently the highest group not having health insurance.
• Language barriers.
• Young Hispanics tend to have higher rates of depression, anxiety disorders,
and suicide.
• Hispanics born in the United States tend to be diagnosed with a mental
illness more frequently than those born in Mexico.
Native • Suicide rate approximately 50% higher than that of the general U.S.
Americans population.
• Mental health treatment options very limited.
• Lack of research into mental health issues for Native Americans. Also difficult
to design and provide effective mental health care.
• Cultural stigmas.
Asian • Cultural stigmas; depending on the group, the stigma is expressed
Americans differently.
• Language barriers.
• Tend to seek mental health services at lower rates than Caucasians.
• Goal is to restore balance in life; often accomplished through exercise or
diet rather than a mental health system.
Office of Minority Health. (2013). Accessed at http://minorityhealth.hhs.gov
2993_Ch08_113-142 14/01/14 5:20 PM Page 132
patient may have some muscle soreness. Reminding the patient to empty his or her
Patients are secured with restraints during the bladder and to remove dentures, contact
treatment, however, so movement is minimal. lenses, hairpins, and so on is also important.
Because of the possibility of confusion and Ensuring that the patient is kept safe after
forgetfulness, it is common to restrict the pa- therapy is also a major concern.
tient’s activity for 24 hours after a treatment,
and it is recommended that the nurse stay Humor Therapy
with the patient until the patient is oriented Many studies have been done over the years
and able to care for himself or herself. ECT showing the effects of smiles, hugs, and
is not used indiscriminately as it once was. laughter on mental health as well as physical
Today, it is used when other therapies have conditions such as cancer (Fig. 8-15). The
not been helpful, and it is usually reserved for movie Patch Adams, based on a real-life doc-
severe or long-term depression and certain tor, portrayed the potential of humor therapy.
types of schizophrenia. Viewers saw breakthroughs take place in pa-
The nurse’s responsibilities include careful tients previously thought untreatable.
monitoring of vital signs and accurate docu- Humor therapy uses many modalities,
mentation relating to the patient’s subjective from clowns to movies to just 10 good “belly
and objective response to the treatment. The laughs” daily. Whatever the medium, laughter
patient should have nothing by mouth alters outlooks and neurochemical produc-
(NPO) for at least 4 hours before a treatment. tion. Patients can show remarkable progress.
HUMOR THERAPY
In fact, this kind of intervention has brought including mental health units and long-term
responses such as singing, hand clapping, and care facilities. Pet therapy benefits children,
laughter from dementia patients who do not adolescents and adults with therapeutic effects.
usually respond to other programming.
Neeb’s After reviewing the various modali-
Neeb’s The danger in humor therapy is that ■ Tip ties for treating mental health disor-
■ Tip what some people find funny, others ders: if you were using one of the
find offensive. Be sensitive to varied modalities, could you discuss it as
reactions. Remember some people easily as if you were talking about a
are fearful of clowns. vitamin?
Examples of people who may be experiencing at a different level than it would be from a law
a crisis are those who have lost a job suddenly enforcement or emergency dispatch viewpoint.
or were divorced recently, are in an abusive Since this text is meant to be an overview to
relationship, have experienced the death of a prepare nurses at an entry level of practice, we
loved one, or are contemplating or attempt- will look at the goals of crisis intervention from
ing suicide. An important concept to remem- a health-care perspective.
ber is that each person has a different set of
1. Ensure safety: Assess the situation. If the
stressors and a different way of dealing with
nurse or the patient is in physical danger,
stress. What is a crisis for one person may be
the nurse should signal for help. The nurse
simply a minor nuisance for another person.
should not leave the patient unless danger to
Many employers recognize the potential
the nurse is imminent. It may sound harsh,
for crisis and offer some type of employee as-
but the nurse will be no good to anyone if
sistance program (EAP). The service is confi-
he or she is hurt, or worse. The nurse must
dential, and usually the initial call is free to
take care of his or her own safety, and then
the employee. EAPs vary in what they are able
take care of the patient’s safety.
to provide and may act as a referral service for
2. Diffuse the situation: Nurses should do this
the employee. Nurses should ask the patient
verbally, when at all possible. A person in
if his or her employer provides this benefit.
crisis is most likely not in control of his or
her thoughts, feelings, or actions. Physical
GOALS OF CRISIS INTERVENTION attempts at restraining or calming are best
Nurses often have the unique opportunity of left until all verbal attempts have been
often being present for the first three phases of made, and only when there is enough help
the crisis and not for the outcome (Fig. 8-16). to do it safely for the patient and the staff.
In many agencies, nurses are not involved with 3. Determine the problem: The nurse should
longer term treatment, but they may very easily attempt to find out from the patient’s
be the ones who walk into the room during a viewpoint the cause of the crisis. It is
suicide attempt or who may take the call at the very important that the nurse not push
nursing station from a distraught parent who is the patient for any reason and remain
about to hurt his or her child. calm during the intervention. The last
The goals of crisis intervention change ac- thing a patient in crisis needs is a nurse
cording to the degree of treatment in which the in panic. There is time for nurses to
nurse will be involved. Crisis intervention for talk about their feelings when the
the health-care provider is obviously provided patient is safe.
CRISIS INTERVENTION
symptoms of many mental illnesses. Perhaps Exactly what a nurse is able to do depends
the most frightening part of this definition is greatly on his or her locale, level of prepara-
that humans do not always know the source tion, state’s nurse practice act, and comfort
of the terror and thus are unable to defend level. Staying within the legal parameter of
themselves. They may feel a loss of personal one’s nursing licensure is of major impor-
control over their life and safety. It is difficult tance; nurses should do only what they know
for adults to accept and deal with what has and what is legal. The truth is that anyone can
become an ever-present possibility in what sue anyone for anything. The good news is
Americans had always assumed was a safe that most states will find in favor of the med-
place to live. How, then, do people help their ical professional who has, in good faith and
children to process the potential dangers in in accordance with his or her licensure, made
the world at the same time they are moving an effort to help a person in a crisis situation.
through the normal stages of growth and de- The Good Samaritan law protects nurses as
velopment? How can people convey the mes- well. The Good Samaritan law does not gen-
sage that while bad things happen, people are erally cover nurses within the confines of their
basically good and not to fear them? How do employment, however; only when acting to
adults, parents, teachers, and health-care assist in a crisis or emergency situation are
professionals prepare to help others who ex- nurses protected.
perience crisis, post-traumatic stress, depres-
sion, and other potential effects of terror?
Suggestions will be offered in various chapters Neeb’s Remember: Crisis intervention has
throughout this text; however, to borrow an ■ Tip something in common cardiopul-
monary resuscitation (CPR): Once a
idea from the sports world, the best defense
nurse starts and makes that com-
is a good offense. Nurses need to be ready for
mitment to help, he/she cannot quit
the possibility of patients experiencing some
until physically unable to continue.
effect of terrorism and must be willing to dis-
Starting to provide help and then
cuss the situation with that patient. As with
changing one’s mind can be inter-
so many other areas of nursing, it means
preted as neglect or abandonment,
nurses must take stock of their own thoughts
and in such an instance, the nurse
and feelings about the topic.
could be found at fault.
■ Legal Considerations
The Patient’s Perspective: What happens to
The Nurse's Perspective: Today’s society is a the patient experiencing the crisis? Because of
litigious one. It is easy to be tempted to stay the nature of crisis, the patient probably does
uninvolved when people call out for help. In not have a valid insight into the situation. The
some states, nurses, physicians, and anyone patient is very likely to be concerned about
else in the health fields are required by law to personal safety. On top of that, fear and in-
help. Some localities require health-care pro- ability to perceive the situation as it really is
fessionals to post identifying insignia on their will interfere with communication. In most
vehicles. Most states do not require this yet, instances, the medical staff will encourage the
but many are considering it. This puts nurses patient to accept some form of treatment. The
in a sensitive position. Nurses want to help, patient then has two choices: voluntary or in-
but nursing curriculum at the entry level pro- voluntary commitment.
vides very little in the way of hands-on crisis Voluntary treatment happens when the pa-
intervention techniques. What if something tient gives informed consent to be hospital-
goes wrong? Crisis intervention literature sug- ized or accept some formal treatment
gests that nurses risk a higher liability if they program. Informed consent means that the
fail to try to help. In other words, it is safer patient has been made aware of his or her be-
legally for a nurse to do something to help haviors, the implications of the behaviors, and
than to do nothing. expectations from the treatment. Informed
2993_Ch08_113-142 14/01/14 5:20 PM Page 138
consent can be verbal, nonverbal, or written. Bill of Rights and most often the patient
Implied consent allows people who are uncon- keeps a copy of the rights.
scious to be treated in such a way as to pre- The Community Mental Health Centers
serve life. If the patient is an adult of legal age Act made provisions for community-based
who is considered to be competent in the eyes treatment. Communities develop centers and
of the law (or an adolescent who has acquired provide treatment according to the needs of the
legal emancipation), this patient can also sign area; not all centers provide all types of treat-
himself or herself out at any time. ment or 24-hour service. However, the com-
Involuntary commitment varies somewhat munity is supposed to provide some method of
from state to state. Many states have the emergency psychiatric treatment to help people
capability to place a “hold” on the patient, in crisis as well as those who are chronically
usually for 48 to 72 hours. During this time, mentally ill. These centers can be in the form
the patient is confined to the treatment set- of freestanding crisis centers or walk-in clinics,
ting. Usually, a social worker is assigned to and many are connected with the community
visit the patient and act as an advocate for hospital. In reality though, many communities
him or her. The goal of the hold period is for may have minimal resources to provide these
the patient to see the need for help with his services, so nurses should know what is avail-
or her crisis and then consent to voluntary able in their communities
treatment. If, at the end of the hold period,
the patient does not consent to treatment, ■ Summary
he or she is free to leave the facility, as long
as no other manifestation of crisis has sur- Table 8-3 summarizes treatment modalities
faced during the hold. that may be used alone or in conjunction
In either instance, patients maintain all with medications to treat a wide variety of
civil rights while in the treatment setting. mental health issues. The common uses and
The patient is covered under the Patient's desired outcomes are covered.
CASE STUDY
Andrea, an emergency room nurse from responders are directing Andrea and her
San Diego, is on vacation with her friend. friend away from the site. Andrea tells them
Andrea selected a road trip to a major theme she is a nurse and offers to help. At this
park. There are two adults and two children moment, her help is not wanted, but all are
in the vehicle. They are about minutes from directed to a “holding” area. The children,
the gate, Andrea sees smoke on the horizon. whose ages are 4 and 13 (Olivia and Trinity),
The radio in the vehicle alerts Andrea and are crying and asking Andrea questions
her friend that the theme park has just about the smoke. If you were Andrea, what
experienced an explosion. Details are would your emotional response be? How
sketchy, but there are numerous injuries. would you answer and calm the children?
The park has been closed. As Andrea and After a few minutes, the police accept
her friends approach what was the entrance Andrea’s offer to help the wounded. The
to the park, they witness many individuals children become hysterical at Andrea's leav-
running, injured, and crying. People are ing the vehicle, yet Andrea feels responsible
on fire and rolling. There is a very unpleas- to help. What should Andrea do? What
ant odor. Police, firefighters, and first stages of crisis is she experiencing?
Test Questions
Multiple Choice Questions
1. Which of the following is not a behavior 5. Psychopharmacology (psychotropic drug
noted in the crisis phase of crisis? therapy) is used:
a. Denial a. As a cure for mental illness
b. Feeling of well-being b. Only to control violent behavior
c. Use of projection c. To alter the pain receptors in the brain
d. Rationalization d. To decrease symptoms and facilitate
2. One of the first statements a nurse might other therapies
make to a person who has been abused 6. Avoiding such foods as bananas, cheese,
might be: and yogurt should be emphasized to
a. “Why didn’t you leave the first time patients who are taking:
you were attacked?” a. Prozac
b. “Do you want to prosecute or not?” b. Lithium
c. “What do you think made that person c. MAOIs
hit you?” d. Tricyclic antidepressants
d. “You’re safe here. I would like to 7. The goals of crisis intervention include
help you.” all of the following except:
3. A therapeutic environment (milieu) is a. Safety
best defined as: b. Increasing anxiety
a. An environment in which a patient c. Taking care of the precipitating
is under a 72-hour hold event
b. An environment that is locked and d. Return to pre-crisis or better level
supervised of functioning
c. An environment that is structured to 8. In order for psychotherapy to be
decrease stress and encourage learning effective, it is necessary to do all of
new behavior the following except:
d. An environment that is designed to a. Encourage the patient to repress
be homelike for persons who are feelings.
hospitalized for life b. Reinforce appropriate behavior.
4. Which of the following is false regarding c. Establish a therapeutic patient-staff
ECT? relationship.
a. It is used to treat depression and d. Assist patient to gain insight into
schizophrenia. problem.
b. It is used to stop convulsive seizures.
c. Fatigue and disorientation are immedi-
ate side effects.
d. Memory will gradually return.
2993_Ch08_113-142 14/01/14 5:20 PM Page 142
9. Your patient, Mrs. L, is on your unit 10. James is a 13-year-old who has been
for bowel resection. She is exhibiting transferred to your medical-surgical unit
signs of nervousness and anxiety, which after being stabilized in the ED. He slit
she attributes to the upcoming surgery. both wrists and took an overdose of his
You note from her record that she has Wellbutrin. You know medications such
a history of ethyl alcohol (ETOH) as Wellbutrin:
abuse. Which of the following classifica- a. Are antidepressants and should have
tions of drugs would be potentially ad- stopped his suicidal impulse
dictive for her? b. Have no particular nursing considera-
a. Lithium salts tions for children and adolescents
b. Antianxiety drugs c. Are antidepressants and may have an
c. Antipsychotic drugs increase in the suicidal ideation for
d. Anticholinergics children and adolescents
d. Are not effective as antidepressants for
children or adolescents
2993_Ch09_143-156 14/01/14 5:20 PM Page 143
C HA PT E R
9
Complementary
and Alternative
Treatment Modalities
Learning Objectives Key Terms
1. Differentiate between alternative and complementary • Alternative medicine
medicine. • Aromatherapy
2. Identify integrative medicine. • Beliefs
3. Identify the concept of the mind-body connection. • Biofeedback
4. Identify support for patient beliefs and models. • Complementary
5. Identify three alternative and complementary treatment medicine
modalities. • Holistic
6. Identify three types of massage. • Hypnotherapy
7. Differentiate between trance and sleep. • Integrative medicine
8. Identify the three primary channels of experience. • Mind-body connection
9. Define key terms. • Models
• Placebo
• Presupposition
• Rapport
• Reflexology
• Reiki
• Trance
M
edicine is a rapidly evolving field, additional options. In general, alternative
and sometimes it is tempting for practices/medicines replace those of conven-
the nurse to assume that every tional medicine, and complementary methods
patient is knowledgeable about the current are used together with traditional treatments.
state of the art. For some patients, conven- Many of these have been used for centuries.
tional Western medicine is not the only These present different choices to the phar-
course. Many factors affect a patient’s choice maceutical products dispensed at the local
of treatment modalities; education, experi- pharmacy. Often, these methods differ con-
ence, economic status, belief system, and siderably from what is acceptable medical care
culture are a few considerations. in Western culture. Complementary or alter-
There are many other means of treating ill- native methods may lack extensive scientific
ness and promoting good health in addition research to prove their effectiveness or even
to traditional medicine. Complementary their safety according to the standards of con-
and alternative medicine (CAM) presents ventional medicine. Those practices that do
143
2993_Ch09_143-156 14/01/14 5:20 PM Page 144
have at least some research validating that based on beliefs, values, education, and expe-
they are safe and do work comprise integra- rience. Models are pictures or ideas that peo-
tive medicine, which provides the best ple form in their minds to explain how things
of both worlds. work. Models help people understand and
An alternative practice, for example, would interact with others and their environment,
be to use an herbal preparation to combat de- and they help people to formulate beliefs.
pression instead of physician-ordered prescrip- To a large extent, a person’s beliefs will de-
tion medication. A complementary treatment termine the success of a given treatment. This
might consist of using biofeedback to reduce can be plainly seen when a placebo medica-
the symptoms of anxiety associated with men- tion is given and is effective in relieving symp-
tal illness while the patient continues to par- toms like severe pain, even though the placebo
ticipate in psychotherapy and take antianxiety is no more than a sugar pill. This illustrates
medications. Both approaches address a key that what the patient believes and expects the
concept in alternative and complementary placebo to do can be more important than the
medicine: the mind-body connection. actual composition of the tablet.
Even though the nurse might not be
■ Mind, Body, and Belief directly involved in the application of a com-
plementary or alternative treatment, support-
The ways in which people’s minds and bodies ing the patient’s cultural and belief systems is
are interconnected stretch beyond the obvious an important role in helping him or her move
physical world in which people live. First, forward on a path to wellness. Each patient will
there is the brain, an organ directly connected have a different level of acceptance of various
to the body by tissue such as nerves and blood complementary and alternative approaches.
vessels. The brain is contained within the How nonjudgmental, open, and accepting of
bony cavity of the skull, which constitutes its different ideas for the success of the different
protection and support. The mind represents methods is up to the patient. The nurse can
the cognitive, emotional, and logical re- ease that process by also remaining nonjudg-
sponses that make people individual human mental, open, and accepting and at the same
beings. The mind is clearly more than just the time being aware of any safety concerns for the
brain, the sum of its cells, chemicals, electrical patient.
activity, and connections. As always, the boundaries of legal and
It may seem strange to think that there was acceptable nursing practice vary from state to
ever a question about the interconnectedness state. Nurses need to check with their state’s
of the mind and the body. It has long been board of nursing or other regulating agencies
known that disease affects the mind, but con- to determine acceptable standards of practice
ventional medicine has only recently started in regard to using alternative, integrative, and
to accept that the reverse is also true, that the complementary therapies.
mind affects the disease. People’s thoughts
and emotions affect the way their bodies ■ Common
function, even on a cellular level. This holistic Complementary and
view makes complementary and alternative
medicine increasingly popular choices for the Alternative Treatments
treatment of all types of illness, including
mental disorders. Biofeedback
Important to the effectiveness of any type Stress-related anxiety is the common element
of treatment are the patient’s beliefs. Nursing of disorders relating to mental illness. It is
requires respect for the beliefs and values of known that the direct effects of sustained stress
other people and cultures as fundamental to can be devastating (see Chapter 7, Coping and
good practice. It is useful to remember that Defense Mechanisms). In a critical moment or
everyone has a different way of viewing the progressively over time, the biological response
world. Everyone forms models of the world to stress can impair the cognitive function of
2993_Ch09_143-156 14/01/14 5:20 PM Page 145
the mind and cloud a person’s thinking. Pro- Biofeedback is being used with good
longed stress can lead to emotional anguish results for conditions including insomnia,
that is experienced as fear, anxiety, anger, and some types of seizures, functional nausea and
depression. Prolonged stress can also lead to vomiting, tinnitus, and phantom limb pain.
exhaustion and possible death. Anxiety con- As with other forms of therapy, biofeedback
tributes to physical symptoms—many of which practitioners must be aware of functional or
can be reduced or controlled by biofeedback even psychological symptoms that are actually
techniques. Biofeedback is a training program caused by organic problems and require dif-
designed to develop one’s ability to control the ferent treatment. It may not be appropriate
autonomic nervous system. While biofeedback to use biofeedback to treat extreme or acute
only recently has become a complementary states of mental illness, like severe depression,
medical therapy, it has been widely accepted mania, agitation, schizophrenia, paranoia,
by traditionalists in the West because of its use obsessive-compulsive disorder (OCD), delir-
of scientific measuring devices and proven ium, and identity or dissociative disorders.
techniques. Critics have pointed out that the major effects
The primary purpose of biofeedback train- from biofeedback can be more economical and
ing is to teach patients to recognize tension easily obtained through relaxation training.
within the body and to respond with relax- Patients with strong faith they can influ-
ation (Fig. 9-1). Typically, training for ence their own health are the most likely to
patients takes place in a series of one-hour ses- be successful at mastering biofeedback. The
sions, sometimes spaced a week apart. The experience of gaining control of one’s physical
patient is taught to obtain a deep level of reactions can have a tremendous effect on
relaxation as a means to control a light, how the person will view stressful situations
buzzer, image, or a video game, to which he in the future. As an educational tool for more
or she is attached by electrodes and cables. skeptical patients, learning biofeedback can
The machine is then gradually adjusted to demonstrate that they have a great deal more
greater sensitivity, and the patient learns control over their responses and symptoms
improved control. When training is com- than they first expected.
pleted, all that is needed to obtain relaxation
and symptom resolution at any time or place Aromatherapy
is recall of the particular thought and feeling Aromatherapy may well be one of the oldest
that worked in the clinic. methods used to treat illness in human
beings. Related to herbal therapy, aromather-
apy provides treatment by both the direct
pharmacological effects of aromatic plant sub-
stances and the indirect effects of certain
smells on mood and affect. Throughout
human history and in many cultures, there
are accounts of the use of aromatics to treat
varying forms of illness. Applied in salves or
ointments, used in incense, reduced to essential
oils for topical application, or even ingested,
these substances often appeal to patients who
are seeking a “natural” approach to healing
People’s response to the sense of smell has
strong significance in their lives. People asso-
ciate certain aromas with certain situations,
Figure 9-1 Biofeedback training teaches conditions, and emotional states. Many indi-
patients to recognize tension and respond viduals are able to relive particularly strong
with relaxation. (Courtesy of Santé Rehabilitation memories when exposed to an aroma that was
Group, Euless, TX) present when the remembered event occurred.
2993_Ch09_143-156 14/01/14 5:20 PM Page 146
For example, the fragrance of baking cookies also perceived by the public to be better, or
or apple pie reminds some people of being at safer, because they can be purchased over the
home and even experiencing some of the emo- counter and do not require a trip to the doc-
tions connected to that memory. The ability tor’s office. There are literally hundreds of
for a particular smell to create positive alter- products available to consumers seeking relief
ations in mood makes aromatherapy attractive through herbal and nutritional means.
to many people and has created a large market
in everyday products designed to evoke calm Neeb’s Belief plays a considerable role in
and well-being. Scented candles and personal ■ Tip the acceptance and use of these
care products like bath oils, shampoos, and products.
body lotions are especially popular. With rapid changes in society since World
Treatment for anxiety-based mental illness War II has come people’s awareness that their
and depression using aromatics like lavender, lives are no longer as pastoral, calm, and idyl-
thyme, gardenia, and other botanicals is be- lic as they would like to remember them to
coming a more acceptable adjunct to conven- be. This awareness became more evident after
tional methods. It is important to be aware the events of September 11, 2001. In a world
that the oils and plant matter used in aro- full of processed food, the quality of modern
matherapy can be toxic if improperly admin- nutrition has come into question, and there
istered and should be kept out of the reach is growing conviction that artificial additives
of children and the cognitively impaired. lack the ability to provide the basics needed
Applied to skin, many plant oils are caustic for good health.
or can trigger an allergic reaction. The nurse Daily, people are assured in the popular
should observe and assess to determine if the press and the news media that the solution
products used are effective and if there are any to many of their problems can be found in
side effects noted. As with all alternative treat- nutritional and herbal supplements. Lack of
ment, it is advisable to find a competent and cortisol has been blamed for weight gain, and
knowledgeable practitioner to benefit fully taking compounds rich in HGH (human
from the potential of aromatherapy. growth hormone) has been credited with
reversing aging. Infomercials tout the benefits
■■■ Classroom Activity of taking coral calcium and even improving
• Bring several different aromatic herbs into class, sexual performance with herb-based prepara-
pass them around, and have each student sniff tions. The Internet is flooded with supple-
the plant or a form of the plant. Students should
discuss their immediate feelings after inhaling
ments that promise to improve people’s lives
the aromas. by making them healthier and stronger.
Some herbs have been researched and
proven in their effectiveness in treating disease
conditions. This should not be surprising, for
Herbal and Nutritional many modern medications were developed
Therapy from herbal and other botanical origins.
Growing steadily in the United States today Native Americans knew the value of the inner
is the use of herbal compounds and nutri- bark of the willow tree, gathered and used for
tional supplements to treat illness. The pop- its ability to reduce fever and ease pain. They
ularity of self-treatment with herbs is in large also used foxglove in their sweat lodges to
part due to the desire of many people to energize the frail and restore vitality to the
return to a simpler lifestyle and as a means to elderly. Little did they know that the salicylate
avoid costly prescription medications. Most in willow bark and digitalis in foxglove were
herbal products are considered nutritional the reasons for their effectiveness.
supplements rather than medications, so There is a tradition in Europe of using
these products avoid regulation by the Food herbal medications and nutritional supple-
and Drug Administration (FDA). They are ments to treat disease. For example, people in
2993_Ch09_143-156 14/01/14 5:20 PM Page 147
Germany routinely plant and harvest herbs in Massage, Energy, and Touch
their garden plots to create remedies for com-
Widespread among complementary and
mon ailments. Some herbal preparations are
alternative treatment methods are modalities
available there only by a doctor’s prescription,
centered on manipulating the body’s energy
and others can only be obtained through a
fields. Massage in one form or another has
licensed pharmacist. In the United States, the
probably been known to man since before the
use of fresh or garden-grown herbs is discour-
dawn of history. Touch and movement are es-
aged because of the difficulty in determining
sential to life and well-being in both physical
the strength of the active compounds pro-
and psychological ways. Massage is the
duced by plants under different growing con-
manipulation of the body using methodical
ditions. Europeans are guided by generations
pressure, friction, and kneading. People are
of experience and practice to safely use avail-
shaped, almost literally, by their childhood
able botanicals.
experiences of touching. An infant has limited
Unfortunately, the belief in the relative
sensory discrimination but will react posi-
safety of herbs is a misunderstanding that has
tively to being cuddled and held, and even to
caused much concern among health-care
the feel of a snugly wrapped blanket.
providers. Deciding on an appropriate dose is
difficult, because herbal preparations do not
Tool Box | Types of Massage Therapy
have to conform to any specific guidelines
www.massagetherapy.com/glossary/index .php
regulating strength or purity. People tend to
think that if a small amount of the product is
effective, more is better still. Some herbs are Massage has evolved into many variations
very toxic, particularly in pure form. Many as a result of its success (Fig. 9-2). Use of
herbs interact negatively with prescription touch is common to many different treatment
medications. This point demonstrates the approaches, but there can be great variation
need for the nurse to include direct questions in philosophical, theoretical, and practical
to the patient about the use of any CAMs. ideas about how touch is applied. Western
Nurses need to be able to teach their patients variations of massage include Swedish, which
the importance of consulting with a physician was developed in the early nineteenth century
before beginning any sort of herbal therapy. and is the type most people are familiar with.
Table 9-1 describes the five most often used It is characterized by long, smooth strokes
herbal medications and nutritional supple- that go toward the direction of the heart.
ments in the treatment of mental illness in The manipulation of specific body sites to
this country. relax muscle groups is known as trigger point
massage. Conventional medical science has
Neeb’s During the admission interview, generated a similar trigger point therapy in
■ Tip ask the patient if he or she is taking which injections of steroids are applied at
any alternative or complementary
these key areas in place of massage to both
products. Some of these may be
relax the muscle group and reduce local in-
contraindicated with medications
flammation.
ordered by the physician.
Of course, there are also other means of
massage available. Rolfing is a therapy de-
signed to realign the body with gravity
Tool Box | The National Institutes of Health
through fascial manipulation, a vigorous form
division called the National Center for Comple-
mentary and Alternative Medicine (NCCAM)
of bodywork that is finding increasing accept-
is an excellent resource for obtaining informa- ance. Eastern massage traditions have fol-
tion on a specific CAM, including scientific lowed a different path. It is widely believed
data if available. This is available at among Eastern practitioners that the body is
www.nccam.nih.gov/ governed by energy paths, called meridians.
This energy is perceived as the life force, or
148
l Table 9-1 Common Herbal and Dietary Therapies
2–3 equal headache; taking anti- and cheese, red wine, younger adults.
doses rarely, coagulants, pickled herring, May take
subdural MAOI med- yogurt, raisins, sour 6–8 weeks to
hematoma, ications cream, and other experience
seizures because foods high in tyra- benefits.
(especially Ginkgo mine; also OTC cold Use with some
in children) Biloba can and flu preparations. fruits and nuts can
act as an cause a poison
MAOI ivy-like reaction.
Kava Kava Kavapyrones, 10–110 mg Antidepressant, Drowsiness, Pregnancy, Do not use with: Symptom relief
Piper methys- PO dried kava antianxiety, changes in breastfeeding Alcohol: increases risk may occur in as
ticum, Kava extract three antipsychotic, reflex and Skin yellow- of kava toxicity. little as 1 week.
pepper times daily, to use as sleep judgment, ing from Alprazolam: risk for Potential for
or freshly aide nausea, accumula- coma exists. significant ad-
prepared kava muscle tion of plant CNS depressants: kava verse reactions
beverages, weakness, pigment potentiates these. when using kava.
400–900 g blurred can occur in Levodopa: can in- Alcohol and CNS
weekly vision, chronic use. crease Parkinson-like medications are
decreased Liver disease symptoms. Phenobar- enhanced with
platelet bital: can increase kava.
counts, effects.
decreased
urea and
bilirubin
levels,
dry skin, is a
dopamine
antagonist
St. John’s Wort Hypericum 300 mg PO Antidepressant Severe Pregnant or MAOIs, antidepres- Avoid prolonged
perforatum three times photosensi- breastfeed- sants, digoxin, birth exposure to
daily for 4–6 tivity, dry ing, children; control pills sunlight.
weeks mouth, use cau- May increase the
constipa- tiously for effects of MAOIs,
tion, GI patient OTC flu and cold
upset, sleep taking anti- medications,
distur- coagulants, alcohol; do not
2993_Ch09_143-156 14/01/14 5:20 PM Page 149
149
National Center for Complementary & Alternative Medicine at http://nccam.nih.gov
2993_Ch09_143-156 14/01/14 5:20 PM Page 150
Brain
Ear
Glands
Eye
Nose
Sinuses
Throat
Lungs
Shoulder Thalamus Shoulder
Diaphragm Heart
Liver Spleen
Gallbladder
Stomach
Kidneys Adrenal glands
Pancreas
Spine
Colon Colon
Bladder
Pelvis/buttock Pelvis
Sciatic nerve
world. Using those cues, a practitioner can People observe their world through distinct
help patients change their experiences and re- channels of experience, tending to prefer one
spond to problems in a different way. Unlike channel over another, but eventually using them
traditional hypnosis, neurolinguistic pro- all for important cues and sensory information
gramming (NLP) does not use lengthy trance about their environment and other people.
sessions and instead depends upon patients to
take an active part in their treatment. When ■ PrimarySensory
John Grinder and Richard Bandler began de-
veloping NLP, they based this extraordinary
Representation
new type of therapy on a basic set of ideas, or The three primary methods of sensory repre-
presuppositions. sentation are the visual, auditory, and kines-
Presuppositions are the assumptions peo- thetic channels (seeing, hearing, and touching).
ple make when forming communication. Of course, people also use taste and smell to
They are most often not spoken or written, gather information, but these paths are rarely
but understood within the context of what is the most important channel, and they are gen-
being communicated. For example, if the erally ignored.
statement “I am so happy today!” is made, the Paying attention to speech patterns gives
presupposition, or unspoken assumption, is the practitioner a starting point for meaning-
that the speaker is not normally happy. Peo- ful communication with the patient. The
ple’s daily communications are filled with most obvious way to do this is to listen to the
such assumptions, things that they take for predicates a person uses while describing
granted. NLP differs from other therapies in thoughts and ideas. The practitioner can then
that there is no presupposition that the pa- determine positive rapport if the person
tient is somehow “broken” and requires “fix- favors sight, hearing, or touch and match
ing.” Instead, practitioners are taught that those predicates, using the same language pat-
patients are whole individuals who already terns to create a starting point for meaningful
possess the internal resources they need to re- communication. Recognizing these patterns
cover from their illness. All that is required is can help improve a nurse’s communication
to direct the patient to those resources and with patients. Table 9-2 illustrates types of
enable their use. word patterns people use.
Of course, just about everyone uses all three to the message that is being sent. This is a
forms of predicates at one time or another. powerful tool in creating and maintaining
The most important thing to remember is to rapport, the foundation to a therapeutic
match the dominant, or most used, form. relationship.
EXAMPLES
■■■ Clinical Activity
(Visual) Interact with a patient to determine if the person
favors sight, hearing, or touch. Afterward, commu-
Mary: “I can’t picture myself getting any nicate with patient on his or her level. In post-
better.” conference, share with fellow students if this
Nurse: “In light of your progress, see your- enhanced your rapport with the patient.
self going back to school. How does
that look to you?”
(Auditory) ■ Summary
James: “I’ve heard that the doctor is tuned
in to the newest treatments.” Nursing practice is evolving and is incorpo-
Nurse: “He can describe those in detail to rating “alternative” or “complementary” ther-
you. I’ll tell him you want to hear apies into traditional care delivery systems
about them.” (Table 9-3). State boards of nursing can
determine at what level and scope of practice
(Kinesthetic) nurses should provide the alternative therapy.
Diane: “I couldn’t come to grips with the
situation. I was under too much pres-
sure all the time.” Tool Box | In 2003, the Minnesota Board of
Nurse: “It is hard to get in touch with what’s Nursing adopted guidelines and statements for
important when you feel that way.” appropriate use of complementary therapy in
Minnesota. Those guidelines can be found at
These exchanges demonstrate communica- http://mn.gov/health-licensing-boards/
tion on more than one level. By using the nursing/licensees/practice/integrative-
same language used by the patient, the nurse therapies.
can establish that she or he is listening closely
2993_Ch09_143-156 14/01/14 5:20 PM Page 154
and Lifestyle
Alternative
Mind-Body
Experience
Nutritional
Hands -on
Therapy
Therapy
Therapy
Herbal
Disorder
Anxiety √ √ √ √ √
Arthritis √ √ √ √ √
Asthma √ √ √ √ √
Cancer √ √ √ √
Prevention
and Treatment
Congestive √ √ √ √ √
Heart Failure
Coronary Heart √ √ √ √
Disease
Depression √ √ √ √ √
Diabetes √ √ √ √ √
GERD √ √ √ √ √
Gastrointestinal √ √ √ √ √
Problems
Migraine √ √ √ √ √
Headache
Tension √ √ √ √ √
Headache
Hepatitis √ √ √ √ √
Hypercholes- √ √ √ √ √
terolemia
Hypertension √ √ √ √ √
Irritable Bowel √ √ √ √ √
Syndrome
Musculoskeletal √ √ √ √ √
Problems
Upper √ √ √ √ √
Respiratory
Infection
Urinary Tract √ √ √ √ √
Infection
Source: Adapted from Complementary and alternative medicine. (2009). In D. Venes (Ed.), Taber’s cyclopedic medical dictionary (21st ed.,
pp. 2540–2552). Philadelphia, F.A. Davis.
2993_Ch09_143-156 14/01/14 5:20 PM Page 155
Test Questions
Multiple Choice Questions
1. Alternative therapy modalities are used: 6. Of the following, which are either com-
a. Infrequently, as they have no value to plementary or alternative modalities?
patients today a. ECT, Reiki, rolfing
b. In combination with conventional b. Hypnotherapy, shiatsu, antianxiety
therapies medications
c. In place of conventional therapies c. NLP, psychotherapy, SAM-e
d. Only when there is no hope for d. Aromatherapy, biofeedback, massage
recovery 7. Mr. Douglas wants to know more about
2. A treatment modality used with massage therapy. Which one of the
conventional medical therapies is: following is not a massage modality?
a. A medical approach a. Reiki
b. A model approach b. Trigger point
c. A holistic approach c. Rolfing
d. A complementary approach d. Swedish
3. When traditional medicine is combined 8. Which of the following is false about
with less traditional methods, it is: trance?
a. Integrative medicine a. It is an altered state of consciousness,
b. Exclusive medicine just like sleep.
c. Based on the physician’s opinions b. Humans move in and out of trance
d. Biofeedback states during the day.
4. The mechanism that describes thought c. It is a state of relaxed awareness.
and expectation affecting health is: d. Trance is a common experience even
a. A complementary therapy if you are not aware of it.
b. A misconception that is dangerous to 9. Which of the following statements
the patient indicates a visual channel preference
c. An integrated therapy for information?
d. The mind-body connection a. “That really feels good! My gut feeling
5. Mrs. Lucas is telling you about her ideas is that it will work!”
for curing her depression by taking herbal b. “It sounds good to me; this idea is
medication. She is convinced that because worth paying attention to.”
St. John’s wort is a natural product, it c. “I can see the solution, and clearly
is better for her than her prescription it will work.”
therapy. You should: d. “I smell a rat. I think the whole thing
a. Quickly get the drug handbook and stinks.”
show her she is wrong. 10. Which of the following should be
b. Remain open and supportive. avoided when communicating with a
c. Point out to her that herbal therapy is mentally ill patient?
contraindicated. a. Having an expectation that the patient
d. Suggest some available brands for her will get better
to use. b. Making the presupposition that the
patient will not improve
c. Taking the time to convey respect for
the patient
d. Demonstrating through your expres-
sion and posture that you are listening
2993_Ch10_157-180 14/01/14 5:21 PM Page 157
UNIT 2
Threats to Mental
Health
2993_Ch10_157-180 14/01/14 5:21 PM Page 158
2993_Ch10_157-180 14/01/14 5:21 PM Page 159
C HA PT E R 10
Anxiety, Anxiety-Related,
and Somatic Symptom
Disorders
Learning Objectives Key Terms
1. Define anxiety disorders. • Anxiety
2. Identify the changes in DSM-5 and how they relate to current • Compulsion
anxiety disorders • Conversion
3. Identify the new classified anxiety disorders. • Dysmorphophobia
4. State physical and behavioral symptoms of anxiety disorders. • Eustress
5. Identify treatment modalities for anxiety disorders. • Free-floating anxiety
6. Identify nursing interventions in anxiety disorders. • Generalized anxiety
7. Define the difference in diagnosing somatic symptom disorders
disorder and diagnosing somatic symptoms • Hypochondriasis
8. Identify medical treatments for people with somatic • “La belle indifference”
symptoms and related disorders. • Malingering
9. Identify nursing interventions for people with somatic • Obsession
symptoms and related disorders. • Obsessive-compulsive
disorder (OCD)
• Panic disorder
• Phobia
• Post-traumatic stress
disorder
• Primary gain
• Secondary gain
• Signal anxiety
• Somatization
• Somatoform disorder
• Somatoform pain
disorder
• Stress
• Stressor
• Survivor guilt
159
2993_Ch10_157-180 14/01/14 5:21 PM Page 160
■ Anxiety Disorders
Stress produces anxiety. Stress is everywhere in
today’s society. Most often, stress is associated
with negative situations, but the good things
that happen to people, such as weddings and
job promotions, also produce stress. This stress
from positive experiences, such as becoming
newly married, promoted at work, or some-
thing similar, is called eustress. It can produce
just as much anxiety as the negative stressors.
A stressor is any person or situation that pro-
duces anxiety responses. Stress and stressors are
different for each person; therefore, it is impor-
tant that the nurse ask what the stress produc-
ers are for that patient. What is extremely
stressful for one person (driving in rush hour
traffic, for example) might be relaxing to some-
one else (go with the traffic flow and relax after
a busy day). Figure 10-1 Anxiety ranges in severity from mild
Anxiety can be described as an uncomfort- through panic. “The Scream,” a famous painting
able feeling of dread that is a response to ex- by Norwegian artist Edvard Munch, depicts a
treme or prolonged periods of stress. According person in a very high state of anxiety.
to Gorman and Sultan (2008), anxiety is an
unpleasant feeling of tension, apprehension,
and uneasiness or a diffuse feeling of dread or response to a known stressor (e.g., “Finals are
unexplained discomfort. only a week away and I’ve got that nagging nau-
The four commonly accepted levels of sea again.”). Both types of anxiety are involved
anxiety are: in the various anxiety disorders.
Nurses working with children and teenagers
• Mild
must be aware that they also experience anxiety
• Moderate
and stress. They may not be able to verbalize
• Severe
their feelings, and they may display symptoms
• Panic
differently than adults do. Some indicators of
Hildegard Peplau teaches that a mild amount stress and anxiety in these age groups include
of anxiety is a normal part of being human and decline in school performance, changes in eat-
that it is necessary to change and develop new ing habits and sleeping patterns, and with-
ways of coping with stress (Fig. 10-1). drawal from friends and usual activities. Nurses
Anxiety may also be influenced by one’s can be instrumental in screening children and
culture. It may be acceptable for some people adolescents for signs of anxiety.
to acknowledge and discuss stress, but others The Diagnostic & Statistical Manual, 5th
may believe that one should keep personal edition (DSM-5, 2013) has made a number
problems to oneself. This can be a challenge of revisions to anxiety disorders from the
to the nurse during an assessment. 4th edition known as DSM-IV-TR (2000).
Anxiety is usually referred to in one of two These will be noted in this chapter. In
ways: free-floating anxiety and signal anxiety. DSM-5, some disorders that were previously
Free-floating anxiety is described as a feeling of listed as anxiety disorders, including post-
impending doom. The person might say some- traumatic stress disorder and obsessive com-
thing like “I just know something bad is going pulsive disorder, have now been listed under
to happen if I go on vacation,” without knowing new categories. In this text these will be
when or where the event might occur. Signal discussed in the section “Types of Anxiety and
anxiety, on the other hand, is an uncomfortable Anxiety-Related Disorders” in this chapter.
2993_Ch10_157-180 14/01/14 5:21 PM Page 161
Symptoms of anxiety may include: Formerly found with anxiety was Obsessive-
Compulsive Disorder (OCD) and Post-
• Muscle aches Traumatic Stress Disorder (PTSD). In this
• Shakes chapter, revisions from DSM-IV-TR will be
• Palpitations mentioned periodically as a comparison.
• Dry mouth
• Nausea ■ Types of Anxiety and
• Vomiting
• Diarrhea Anxiety-Related
• Hot flashes Disorders
• Chills
• Polyuria Generalized Anxiety
• Insomnia Disorder (GAD)
• Difficulty swallowing
In generalized anxiety disorder, the anxiety
DSM-5 has made changes in some disor- (also referred to as “excessive worry” or “severe
ders that were once categorized under anxiety. stress”) itself is the expressed symptom. It is
2993_Ch10_157-180 14/01/14 5:21 PM Page 163
diagnosed when excessive worry is related Neeb’s Panic symptoms can develop sud-
to two or more things and lasts 6 months ■ Tip denly and unexpectedly in the sus-
or longer. ceptible person. People with history
Patients who have GAD may display any of panic disorder need to be pre-
number of symptoms. The DSM-IV-TR lists pared to identify early signs in the
18 symptoms of anxiety, and the patient must hope that they can gain some con-
show six or more in order to be considered to trol before the symptoms are out of
have GAD. DSM-5 has reduced the symp- control.
toms to include at least 3 of the following:
• Restlessness
• Easily fatigued Phobia
• Difficulty concentrating or mind going This is the most common of the anxiety disor-
blank ders. Phobia is defined as an “irrational fear.”
• Irritability The person is very aware of the fear and even of
• Muscle tension the fact that it is irrational, but the fear contin-
• Sleep disturbances ues. People develop phobias to many different
These symptoms become pervasive as the things—approximately 700 different things, in
person is unable to control the worry and fact (Box 10-1). Snakes, spiders, enclosed spaces,
other symptoms. All aspects of life become in- and the number 13 are some of the more com-
volved. This disorder can be debilitating. mon phobias (Fig. 10-3). People also develop
phobias of things such as caring for their chil-
dren (because they might hurt them) and eating
Neeb’s Generalized anxiety disorder can be in places other than their own home.
■ Tip paralyzing and impact all areas of a The psychoanalytic view of phobias that
person’s life. the fear is not necessarily from the object itself
but rather a displaced, unconscious fear that
Panic Disorder is displaced on the object/event such as a
Panic disorder is a recurrent condition that is a snake or height. Learning theory views pho-
state of extreme fear that cannot be controlled. bias as learned responses. When the person
It is an abrupt surge of intense fear or discom- avoids the phobic object, fears is escaped and
fort that reaches a peak in a short period of that is a powerful reward. Most phobias start
time. It can lead to intense fear and worry about in childhood but people can develop them
it happening again. It is also referred to as later in life. In older people it is common is
“panic attack,” and people may not consider it see fear of falling or choking.
to be a serious disorder initially. In the past,
panic disorder was linked to agoraphobia.
DSM-5 now has them as two separate disorders.
Some traits of panic disorder include: l Box 10-1 Some Common Specific
Phobias
• Fear (usually of dying, losing control of
oneself, or of “going crazy”) Acrophobia: Fear of height
• Dissociation (a feeling that it is happening Ailurophobia: Fear of cats
to someone else or not happening at all) Carcinomatophobia: Fear of cancer
Decidophobia: Fear of making decisions
• Nausea Nyctophobia: Fear of darkness
• Diaphoresis Odontophobia: Fear of teeth or dental
• Chest pain surgery
• Increased pulse Scoleciphobia: Fear of worms
• Shaking Thanatophobia: Fear of death
• Unsteadiness
Source: Adapted from Townsend (2012). Essentials of Psychiatric
• Feelings of being suffocated or unable to Mental Health Nursing, 7th ed. Philadelphia: F.A. Davis Company,
catch one’s breath with permission.
2993_Ch10_157-180 14/01/14 5:21 PM Page 164
OCD has two components: the obses- ■■■ Critical Thinking Question
sion (repetitive thought, urge, or emotion) Tommy has come to your clinic with numerous
and the compulsion (repetitive act that cracks on his hands, which are bleeding and very
may appear purposeful). It is not uncom- sore. Tommy tells you that he just has to wash his
mon for people to be double and triple hands all the time. His mother says he will wash
for 2 to 3 hours at a time, and he will not stop
checking that doors are locked before one when she tells him to. The physician has diag-
is able to sleep or leave the house. When nosed Tommy with OCD and has explained the
these obsessive thoughts and compulsive illness to Tommy and his mother. When the physi-
actions begin to prevent a person from cian leaves the room, Tommy’s mother begins to
sleeping or leaving the house, it becomes cry: “What did he just say? What am I supposed
to do? What did I do wrong that Tommy got this
OCD. The person with this kind of disor- illness?” What will you tell her? What areas will you
der is unable to stop the thought or the explore with her?
action. Behaviors become very ritualistic
(Fig. 10-4).
Behaviors in patients with OCD vary.
Some people wash their hands unceasingly. ■■■ Classroom Activity
Others have a strict ritual that, if interrupted, • See the movie As Good as It Gets for a depiction
of OCD.
requires starting over from the beginning.
Some people have to check something or
clean something over and over. People with
this disorder tend to be perfectionistic and ■■■ Clinical Activity
very rule-oriented. When caring for a patient with OCD, identify what
Physical symptoms also vary. If the person the staff has been doing to accommodate the
patient’s obsessions and compulsions.
is prevented from performing the obsession
or compulsion, the anxiety converts itself into
somatic (body-related) symptoms.
A related disorder to OCD is hoarding dis- Post-Traumatic Stress
order. This is a new disorder in DSM-5. Disorder
Hoarding disorder is severe distress caused by Post-traumatic stress disorder (PTSD) is
persistent difficulties discarding or parting developed in response to an unexpected
with possessions. emotional or physical trauma that could not
be controlled. A victim of PTSD will prob-
ably have reoccurring, intrusive, disturbing
memories of the incident that may last over
a period of time. This disorder was once
viewed as an anxiety problem in DSM-IV-TR,
but the current view is that it belongs in a
new category—Trauma and Stress or Related
Disorders (DSM-5, 2013). So now it is
viewed less as an anxiety problem and more
related to the physical and emotional re-
sponses to a trauma. One reason for this
change is the increasing recognition that
people suffering from PTSD often are more
Figure 10-4 Compulsive behaviors include
troubled with pervasive sadness, aggressive
refusing to step on a crack in the sidewalk. behaviors, and dissociative symptoms such
The behavior is very ritualistic, and perform- as flashbacks than anxiety symptoms. Young
ing the action reduces the person’s anxiety. children can also suffer from PTSD.
(Courtesy of the National Institute of Mental Health, People who have fought in wars, who have
Bethesda, MD.) been raped, or who have survived violent
2993_Ch10_157-180 14/01/14 5:21 PM Page 166
storms or other actual or threatened traumatic PTSD symptoms may appear immediately
events are examples of those who are suscep- or be repressed until years later. Symptoms of
tible to suffering from this disorder. Police, PTSD can include:
fire, and rescue personnel are at risk for PTSD
• “Flashbacks,” in which the person may
when they see victims of violence and de-
relive and act out the traumatic event
struction whom they cannot help. The assault
• Social withdrawal
on the United States during the attacks on the
• Nightmares
World Trade Center towers, the Pentagon,
• Insomnia
and the passengers and crew on the ill-fated
• Feelings of low self-esteem as a result of
flight in Pennsylvania on September 11,
the event
2001, has brought new attention to the con-
• Changes in the relationship with a signifi-
dition of post-traumatic stress disorder. The
cant other and difficulty forming new
horror of witnessing tragedy such as this now
relationships
reaches anyone with a television or Internet;
• Irritability and outbursts of anger toward
such a person can also suffer from PTSD.
another person or situation, apparently
People in countries far away are able to expe-
for no obvious reason
rience tragedy in “real time.” Certainly those
• Depression
citizens who were on the scene and attempt-
• Distress when thinking about the event
ing to save lives, saw destruction the likes of
• Making efforts to avoid reminders of
which most of us, hopefully, will never expe-
the event
rience directly. They and their families will
deal with the post-traumatic effects of that Self-medicating with alcohol and other
day for some time to come. substances to treat the discomfort is a concern
with many patients. The evaluation process
should include a substance abuse assessment
■■■ Critical Thinking Question and treatment if needed.
Think for a moment where you and your family
members were on September 11, 2001. Think Trust and communication and listening
about the things you felt and shared with each skills are very important tools for nurses who
other at that time. Do you feel as though you have patients with PTSD. Encouraging ex-
might have experienced a mild, moderate, or pression of thoughts and feelings surrounding
severe PTSD from 911?
Magnify that as you think, “what if I were the
the experience and the survivor guilt is an im-
one standing on that sidewalk watching people portant first step in the patient’s ability to
die or jump from those buildings, wanting to help identify the source of the problem and begin
and knowing I couldn’t?” Dramatic? Maybe. Realis- the process of healing (Fig. 10-5). It is impor-
tic? Yes. And just a very slight taste of the intensity tant to validate the patient’s feelings regarding
of the fears and flashbacks people with PTSD
experience.
the situation. Honesty and genuineness in
communicating with these patients will help
to build a working rapport.
A term associated with PTSD is “survivor Family members and significant others
guilt.” This is the feeling of guilt expressed by such as spouses can suffer from the effects of
survivors of a traumatic event. A Vietnam vet- PTSD as well. Often, these people experience
eran may say, “Why me? Why did that lady the same trauma, even though they were not
and her kids get blown away and I lived? They present for the original event. The term “vic-
didn’t deserve that.” Another concern associ- arious trauma” may apply in this situation.
ated with PTSD is the suicide rate among
military who served in the wars. Since the ■■■ Classroom Activity
Afghanistan war began, there has been a rise • Watch the movies “Coming Home” and “The Best
Years of Our Lives” to get a perspective of the
in suicide among military, suggesting that return to civilian life after war.
PTSD is a factor. This population continues • Watch the movie "Nuts" about trauma after rape
to be in need for more mental health services and incest.
(Drummond, 2012).
2993_Ch10_157-180 14/01/14 5:21 PM Page 167
Pharmacology Corner
Medications are being used effectively to
control chronic anxiety. The most common
are anti-anxiety medications, which include
benzodiazepines. See Table 10-2 for a list of
common anti-anxiety medications. The
benzodiazepines are commonly used and are
effective in most cases. Use of the anti-
anxiety drugs is short-term whenever possi-
ble because of the strong potential for
dependency. Individuals with anxiety disor-
ders who are chemically dependent are man-
aged with other medications having calming
qualities but not the same high potential for
addiction as the anti-anxiety drugs. Hydrox-
yzine hydrochloride (Atarax) and clonidine
(Catapres) are examples.
The antidepressant class of selective sero-
tonin reuptake inhibitors (SSRIs) is being
used as primary treatment in many cases of
GAD, panic disorders, social phobias, OCD,
and PTSD. For example, the FDA has
approved fluoxetine, paroxetine, and fluvox-
amine for treatment of OCD. Sometimes
higher doses of the drugs than are used with
depression are needed, so close monitoring of
Figure 10-5 Encouraging the patient’s expres-
sion of thoughts and feelings about the
side effects is important. For PTSD, paroxe-
traumatic experience, as in this painting, is tine and sertraline have been approved by the
an important first step in identifying the FDA. Panic disorders have been successfully
problem and beginning the healing process. treated with paroxetine, fluoxetine, and ser-
(Courtesy of the National Institute of Mental Health, traline. Dosing increases must be done slowly
Bethesda, MD.) as these patients are especially sensitive to
overstimulation from these medications.
More research in under way to identify more
effective medications for these conditions.
2993_Ch10_157-180 14/01/14 5:21 PM Page 168
l Table 10-3 Nursing Care for Patients With Anxiety and Related
Disorders
Disorders Symptoms Nursing Actions
Generalized Muscle aches, shakes, • Provide calm milieu
Anxiety Disorder palpitations, dry mouth, • Open communication done calmly
nausea, chills, vomiting, and clearly
hot flashes, polyuria, • Focus on brief messages
difficulty swallowing, • Teach early signs of escalating anxiety
feeling of dread • Suicide precautions if the person indi-
cates any self-destructive thoughts
• Document behavior changes
• Encourage activities
• Promote deep breathing and other
relaxation methods
• Reassurance
Panic Disorder Fear, dissociation, nau- Same as above
sea, diaphoresis, chest • Stay with patient during attack
pain, increased pulse,
shaking, unsteadiness,
paralysis
Phobia Irrational fear of a Same as above
particular object or • Focus on nonthreatening topics
situation • Reassure about patient’s safety
Continued
2993_Ch10_157-180 14/01/14 5:21 PM Page 170
l Table 10-3 Nursing Care for Patients With Anxiety and Related
Disorders—cont’d
Disorders Symptoms Nursing Actions
Obsessive-Compulsive Repeated thoughts Same as above
Disorder and/or repeated actions • Allow patient to express the anxiety
• Recognize and accept need for
obsessions and compulsions
• Allow time for rituals
• Provide structured schedule and give
patient some control
• Explore alternative methods of
anxiety reduction
Post-Traumatic “Flashbacks,” social with- Same as above
Stress Disorder drawal, low self-esteem, • Keep patient oriented to the present
relationships that may • Encourage patient and significant
change or be difficult to others to attend groups for patients
form, irritability, anger with PTSD
seemingly for no reason, • Encourage patient to talk about trau-
depression, chemical matic events if he/she is able
dependency
a patient with anxiety. See Figure 10-6 concept SSD is characterized by somatic symptoms
map care plan for panic disorder and GAD. that are either very distressing or result in
significant disruption of functioning, as well as
■ Somatic Symptom excessive and disproportionate thoughts, feel-
ings, and behaviors regarding those symptoms.
and Related Disorders To be diagnosed with SSD, the individual must
be persistently symptomatic (typically at least
Somatic Symptom Disorder for 6 months). It is a category of disorders in
(SSD) DSM-5 as well as a specific diagnosis.
Somatic refers to the body. The new term so- In the past the term somatoform disorders
matic symptom disorders (SSD) replaces the was more associated with physical symptoms
old term somatoform disorders in DSM-5. with no organic cause. This still may be
2993_Ch10_157-180 14/01/14 5:21 PM Page 171
Medical RX:
Alprazolam 0.5 mg
tid
Outcomes: Outcomes:
• Client recognizes • Client performs
signs and symptoms activities of daily
of escalating anxiety living independently
and intervenes to • Client makes indepen-
prevent panic dent decision regard-
• Client uses adaptive ing life situation
activities (exercise, • Client accepts
relaxation) to aspects of life out
maintain anxiety at of his/her control
manageable level
Figure 10-6 Concept map care plan for panic disorder and generalized anxiety disorder. (From Townsend
(2011): Essentials of Psychiatric Mental Health Nursing, 5th ed. Philadelphia: F.A. Davis Company, with permission.)
2993_Ch10_157-180 14/01/14 5:21 PM Page 172
The nurse should not convey to a patient the symptoms of the illness, while the person
that he or she thinks the patient is “faking” with illness anxiety disorder is afraid he or she
the illness; it is real to the patient. The patient will get a serious disease.
is truly experiencing the symptoms. Even
though the patient is concerned enough Factitious Disorder
about the symptoms to consult a physician, Falsification of medical or psychological signs
he or she may give the impression of really and symptoms in oneself or others is called a
not caring about the problem. “La belle in- factitious disorder. The diagnosis requires
difference” is the clinical term used to de- demonstrating that the individual is taking se-
scribe this condition. cretive actions to misrepresent, simulate or
The belief about this disorder is that the cause signs or symptoms of illness or injury in
symptom, e.g., the paralysis or blindness, is al- the absence of obvious external rewards. When
lowing the patient to avoid a situation that is the individual falsifies information for another
unacceptable to him or her. This unacceptable as in a child or pet, the diagnosis is factitious
situation is the source of extreme anxiety, disorder imposed on another or by proxy.
which is converted into the dysfunction. The
dysfunction, then, is relieving the anxiety. This
is called primary gain and is believed to be the ■■■ Critical Thinking Question
function of the paralysis or blindness. Second- Penny is a 35-year-old married mother of three
ary gain is the extra benefits one may acquire children, ages 2 years, 3 years, and 4 months. She
works as a clerk in a large office. She has been
as a result of staying ill. Secondary gain in- visiting the clinic regularly since her last preg-
cludes extra emotional support such as sympa- nancy. She is experiencing severe, intermittent
thy and love or financial benefits. Much of this pain in her right arm and left foot. The pain does
is occurring at the unconscious level. not interfere with her life as a wife and mother,
Malingering is a situation for achieving and she is not able to detect any kind of pattern
to the pain. She tells you that she is not espe-
personal gain that differs from the others cially concerned about the pain. “When it gets
mentioned. Malingering is a conscious effort too bad for me, my husband cooks and cleans
to avoid unpleasant situations. The patient the kitchen.”
“fakes” or pretends to have the symptoms. Penny says that she thinks the source of her
pain is related to “the day I banged my right hip
real hard on the door of the copy machine.” She
■■■ Critical Thinking Question also has begun expressing concern that things are
Will the DSM-5 change reduce the social negativ- going so well for her that she “just has the feeling
ity associated with the word hypochondriasis? that something terrible is about to happen.” What
is your preliminary impression of Penny’s illness?
What other information might you want to obtain
from Penny?
Illness Anxiety Disorder
In this disorder somatic symptoms are not
present or if present, are only mild in intensity.
The person’s distress is not from the physical Medical Treatment of Patients
complaint itself but rather from his/her anxiety
about the meaning, significance, or cause of
With Somatic Symptom
the complaint. Historically these patients are and Related Disorders
often referred to popularly as hypochondriacs. Patients with these disorders are usually admit-
These people are sometimes referred to as “pro- ted to a medical unit rather than a psychiatric
fessional patients.” Hypochondriasis has been unit. Treatment focuses on the symptoms,
a recognized, official diagnosis according to which more than likely are medical in nature.
DSM-IV-TR. In DSM-5 hypochondriasis was The patient does not generally display unusual
changed to Illness Anxiety Disorder. or unmanageable behavior that indicates the
A major difference between illness anxiety need for mental health unit admission.
disorder and conversion disorder is that the Treatment is, of course, individualized
person with conversion disorder focuses on for each patient. Once a somatic disorder is
2993_Ch10_157-180 14/01/14 5:21 PM Page 174
Table 10-6 summarizes the symptoms and that nothing life-threatening is causing the
nursing interventions for the somatic symptom symptoms. The nurse has said that the staff is
disorders discussed previously. Figure 10-7 is attempting to help the patient but has
a concept map of somatoform disorders. stopped short of promising improvement or
of “curing” the patient.
Communication Skills
Honesty in dealing with the patient is very Socialization and Group
important. Gaining trust that will encourage Activities
the patient to verbalize thoughts and feelings Keeping the patient focused on other topics
about the physical and emotional aspects of may help in the recovery. Nurses will
this type of disorder is crucial. Do not dis- involve the patient in the goal setting and
count the patient’s disorder. An example of a interventions of the care plan. Aiding the
way to be honest about the situation follows. patient in learning assertive communication
skills can be helpful. Working with other
EXAMPLE health-care staff in occupational therapy,
Nurse: “Ms. P, your physician can find no recreational therapy, and social activities can
physical or life-threatening conditions also act to divert the patient’s focus from the
at this time. We will continue to ob- dysfunction.
serve and examine you. We will make
every attempt to help you improve.” Support
In this way, the patient understands that It is important for the nurse caring for patients
nothing is showing up in the tests that have with somatoform disorders to remember
been made to this point. The person hears to pay attention to the patient but not to
l Table 10-6 Nursing Care for Patients With Somatic Symptom and Related
Disorders
Type Symptoms Nursing Interventions
Somatic Symptom • High level of anxiety about • Listen to patient’s concerns but then
Disorder health focus on other issues
• Excessive time and energy • Promote trust
devoted to symptoms • Encourage patient to express
• May or may not have an or- self about other issues than the
ganic disorder symptoms
Conversion • Loss or decrease in physical • Use therapeutic communication
Disorder functioning that seems to skills.
have a neurological connec- • Encourage therapy (occupational
tion (paralysis, blindness) therapy, physical therapy, etc.).
• Indifference to the loss of • Provide emotional support.
function • Respond to the patient’s symptoms
• Primary and secondary gain as real.
Illness Anxiety • “Professional patient” • Do not reinforce the symptom.
Disorder • Intense fear of becoming • Be nonjudgmental.
seriously ill • Continue to focus on trusting
• Preoccupation with the idea relationship.
of being seriously ill and not
being helped—may be con-
cerned about not being
taken seriously or evaluated
properly
2993_Ch10_157-180 14/01/14 5:21 PM Page 176
Somatoform
Disorders
Medical RX:
Amitriptyline 50 mg
qd for chronic pain
Figure 10-7 Concept map care plan for somatoform disorder. (From Townsend (2011): Essentials of Psychiatric
Mental Health Nursing, 5th ed. Philadelphia: F.A. Davis Company, with permission.)
2993_Ch10_157-180 14/01/14 5:21 PM Page 177
reinforce the symptom. The nurse should al- reinforcing the problem. Nurses should docu-
ways make a thorough head-to-toe assessment. ment all findings in a matter-of-fact way.
This shows the patient that the nurse is con- Patients need to know that they are being
cerned for the patient’s health but will not taken seriously, even though they may not
be focusing on the area of dysfunction or agree with the medical findings of their illness.
CASE STUDY
A patient comes for his scheduled appoint- infected with something serious, since his
ment with Dr. Sneeze. The patient is a symptoms do not seem to subside. Dr. Sneeze
well-known politician. He has been the delivers the news to the patient that he is
subject of negative press in recent months. “healthy.” His examination and lab work
His main symptoms are general malaise, do not show any physical illness, and the
sneezing, chronic headache, and “feeling doctor suggests perhaps the symptoms are
like I have a constant cold.” Dr. Sneeze or- “most likely viral in nature and probably
ders blood work and a chest x-ray and does stress and anxiety related.” Dr. Sneeze
a complete physical exam of the patient. suggests the patient take over-the-counter
You have collected vital signs and the medications for his symptoms and find
health history when you roomed the pa- methods to reduce his stress. Dr. Sneeze
tient. The patient does not have a young leaves the room. The patient expresses his
family at home but is on the road cam- extreme disappointment at not being given
paigning and meeting his constituents “something to take” and asks you to explain
almost daily. He believes he has become to him how stress can give one a cold.
Test Questions
Multiple Choice Questions
1. Your significant other is a veteran of the 6. Which of the following is true regarding
war in Iraq. It is very difficult for him or a phobic disorder?
her to drive through a parking ramp be- a. It involves repetitive actions.
cause “There are people hiding behind b. It involves a loss of identity.
the pillars! They have guns! Be careful!” c. It results in sociopathic behavior.
This person is most likely experiencing: d. It is an irrational fear that is not
a. Auditory hallucinations changed by logic.
b. Flashbacks 7. In obsessive-compulsive disorder, a com-
c. Delusions of grandeur pulsion is:
d. Free-floating anxiety a. A repetitive thought
2. Ms. T cannot leave her home without b. A repetitive action
checking the coffee pot numerous times. c. A repetitive fear
This makes her late to many functions, d. A repetitive illusion
and she misses engagements on occasion 8. The medication(s) of choice for the
because of it. Ms. T probably is suffering treatment of OCD is (are): (select all
from what kind of disorder? that apply)
a. Generalized anxiety disorder a. Paxil (paroxetine)
b. Phobia b. Prozac (fluoxetine)
c. Post-traumatic stress disorder c. Luvox (fluvoxamine)
d. Obsessive-compulsive disorder d. Effexor (venlafaxine)
3. Mr. L has a severe fear of needles. He is 9. The three subcategories of phobia
hospitalized on your medical unit. The include all EXCEPT:
lab technician enters to draw blood for a. Agoraphobia
the routine CBC, and Mr. L begins to cry b. Social phobia
out, “Get away from me! I can’t breathe! c. Acrophobia
I’m having a heart attack!” Your first d. Specific phobia
response to Mr. L would be:
a. “I’ll take your vital signs and call my 10. Which of the following are NOT
supervisor.” nursing intervention(s) for people with
b. “Why do you think you’re having a anxiety disorders? (select all that apply)
heart attack, Mr. L?” a. Maximize stimuli to create diversion
c. “Don’t worry. She’s done this many from the anxiety.
times before.” b. Encourage the patient to verbalize all
d. “Mr. L, relax. Take a few deep breaths. thoughts and feelings.
I’ll stay with you.” c. Observe the patient’s nonverbal com-
munication for data on a patient’s
4. Which of the following is not an anxiety thoughts and feelings.
disorder? (select all that apply) d. Observe for signs of suicidal thoughts.
a. Panic disorder e. Document only positive changes in
b. Obsessive-compulsive disorder behavior.
c. Multiple personality disorder f. Discourage activities; activities might
d. Agoraphobia only increase a patient’s anxiety level.
5. A patient with an obsessive-compulsive
disorder is:
a. Suspicious and hostile
b. Flexible and adaptable to change
c. Extremely frightened of something
d. Rigid in thought and inflexible with
routines and rituals
2993_Ch10_157-180 14/01/14 5:21 PM Page 180
2993_Ch11_181-192 14/01/14 5:22 PM Page 181
C HA PT E R 11
Depressive Disorders
Learning Objectives Key Terms
1. Define depressive disorders. • Depression
2. Identify three types of depressive disorders. • Dysthymic disorder
3. Describe common physical and behavioral symptoms of • Major depressive disorder
major depressive disorder. • Mood
4. Identify treatment modalities for depressive disorders.
5. Describe key nursing care interventions for depressive disorders.
F
eeling down, discouraged, and depressed
is something all people experience at Cultural Considerations
some time in their lives. Periods of emo- Depression crosses all cultures and
tional highs and lows are normal. Depressive socioeconomic groups. However, depres-
disorders are very different from a transient sive disorders may be misdiagnosed or
bout of the “blues” or depressed mood. underdiagnosed in some cultures due to
Depression is a painful and debilitating illness language barriers and lack of access to
that affects all areas of one’s life. There are sev- mental health services. This is particularly
eral types of depression that are collectively true in cultures that are more fearful of
called depressive disorders. These can change being “labeled” with a psychiatric diagno-
or distort the way a person sees himself, his life, sis. Some cultures may express depressive
and those around him. People who suffer from symptoms as physical symptoms, such as
depression usually see everything with a more fatigue and headache, while others may
negative attitude. They cannot imagine that be more prone to speak in psychological
any problem or situation can be solved in a terms of sadness and guilt.
positive way. Depression can take a variety
of forms and affect all age groups. Depressive
disorders all have similar symptoms that vary
by duration, timing and presumed etiology. to work, sleep, study, eat, and enjoy once-
It is more common in women, but men pleasurable activities. These symptoms must
with depression may be underdiagnosed last at least 2 weeks and very often last much
(Figure 11-1). See Box 11-1 for list of general longer to receive this diagnosis. Major depres-
facts about depressive disorders. sion is disabling and prevents a person from
functioning normally. Some people may ex-
■ Types of Depressive perience only a single episode of depression
within their lifetime, but more often a person
Disorders has multiple episodes. Major depressive dis-
order affects approximately 5% to 8% of the
Major Depressive Disorder U.S. population age 18 and older annually. A
Major depressive disorder, or major depression, person has a 16.6% chance of developing a
is characterized by a combination of symptoms major depressive disorder in one’s lifetime
that severely interfere with a person’s ability (Kessler, 2005).
181
2993_Ch11_181-192 14/01/14 5:22 PM Page 182
Postpartum Depression
Postpartum “blues” is a common response a few
days after giving birth and may be related to
fatigue, hormone changes, and anxiety. It resolves
in a short time with rest and support. Postpar-
tum depression, also called postpartum onset de-
pression, occurs up to 6 months after childbirth
Figure 11-3 Insomnia is a common symptom and is a much more serious condition. Postpar-
of depression. tum onset depression is classified as a major de-
pressive disorder with the same classic cluster of
symptoms as above with the addition of lack of
Neeb’s The classic image of a depressed
interest in the baby, which can progress to rejec-
■ Tip person does not fit all patients. Some tion of the baby and lead to a psychotic state. A
may have more of the physical signs,
such as loss of appetite, insomnia,
patient suffering from this disorder needs inten-
and early morning wakening, and
sive treatment with medications and psychother-
not display the outward sadness that
apy. See Chapter 20 for more information.
is usually associated with depression. Major Depressive Disorder
With Seasonal Pattern
Dysthymic Disorder Previously called seasonal affective disorder
Dysthymic disorder is a less severe form of (SAD), this is a depression associated with
depression that is characterized by its chronic seasonal patterns. Symptoms generally are
nature. It is sometimes called persistent exacerbated during the winter months and
2993_Ch11_181-192 14/01/14 5:22 PM Page 184
subside during the spring and summer. This ■■■ Clinical Activity
type of depression is thought to be related to Review your depressed patient’s risk factors, in-
the hormone melatonin. During months of cluding medications and medical conditions that
longer darkness, there is increased production could contribute to the depression.
of melatonin that seems to trigger depressive
symptoms in some people.
■■■ Critical Thinking Question
Substance-Induced Your patient with Stage II lung cancer shows signs
of depression. Besides the emotional stress of
Depressive Disorder having cancer, what other factors could be
contributing to the depression?
Substance-induced depressive disorder is de-
pressed mood from the physiological effects of
withdrawal, intoxication, or after exposure to a
substance. This can include drugs of abuse such and 11-3 for medical conditions associated
as alcohol, opioids, sedatives, and anti-anxiety with depression and medications that con-
medications as well as exposure to toxins. tribute to depression.
Premenstrual Dysphoric
Depressive Disorder Disorder
Associated With Another This form of depressive disorder was added to
Medical Condition the Diagnostic and Statistical Manual 5th
This condition is characterized by a prominent edition in 2013. The features include a con-
and persistent depression that is judged to be sistent pattern of markedly depressed mood,
the result of direct physiological effects of a excessive anxiety, and mood swings during
general medical condition. See Boxes 11-2 the week prior to menses, which start to
2993_Ch11_181-192 14/01/14 5:22 PM Page 185
used for certain amounts of time during the day. effects in some patients with mild depression.
Also, exposure to natural light has been shown St. John’s wort probably should not be used
to reduce depression and increase alertness. with selective serotonin reuptake inhibitors
(SSRIs) or monoamine oxide inhibitors
Herbal and Nutritional Therapy (MAOIs) (Skidmore-Roth, 2010).
General dietary changes such as avoiding
caffeine, sugar, and alcohol or adding servings
of whole grains and vegetables may help a
■ Nursing Care of the
person with mild depression. Herbs such as Patient With Depressive
St. John’s wort, kava, gingko, fish oil, and SAMe Disorders
have been shown to provide antidepressant
Common nursing diagnoses with this popu-
lation include the following:
Pharmacology Corner
• Hopelessness
Antidepressants are the medications of • Self-care deficit
choice in treating depressive disorders. See • Self-esteem, disturbed, deficit
Table 11-2 for the categories of antidepres- • Social interaction, impaired
sants. They are also used to treat depression
associated with bipolar disorders, schizophre- General Nursing Interventions
nia, and dementia. Selected agents may be
used to treat anxiety disorders and bulimia as • Identify small, achievable goals the patient
well. Some of the target symptoms that anti- can meet. Provide support and encourage-
depressants may treat include sadness, inabil- ment. Break down tasks into small parts
ity to experience pleasure, change in appetite, for the severely depressed patient. For
insomnia, restlessness, poor concentration, example, rather than encouraging the
and negative thoughts. These medications patient to get dressed, have the patient
work to increase concentration of neurotrans- focus on putting on a t-shirt.
mitters such as serotonin and norepineph- • Encourage the patient to speak about his
rine. The early antidepressants were called or her concerns without judgment. Use
tricyclics and MAOIs. The newer antidepres- open-ended questions, such as “Tell me
sants, including SSRIs, SNRIs, and hetero- what concerns you today.” Avoid blanket
cyclics, also called tetracyclics, have much reassurance like “you are doing fine” or
better side-effect profiles. The anticholinergic minimizing the patient’s feelings as in
actions of tricyclics and the rigid dietary “you’re lucky you have a job.” This might
restrictions needed for MAOIs often limit the alienate a patient who is not feeling fine.
use of these medications, but they can still be Help a patient who verbalizes hopeless-
effective for some patients who are resistant ness to focus on describing his feelings
to the other categories. These medications all and concerns. Then discuss one concern
require several weeks of use before some im- at a time to prevent it from being over-
provement in depression can be expected; whelming for the patient.
they should not be stopped abruptly. These • Encourage independence.
medications are all oral preparations. Some- • Avoid activities that might tax memory or
times combinations of antidepressants may concentration if the patient is struggling
be prescribed. See Chapter 8 for more infor- with these.
mation on these medications. • Monitor patient compliance with antide-
When severely depressed patients are pressants. Include education about
started on antidepressants, they need close potential side effects and not to expect
monitoring. As the drugs take effect, the results for several weeks.
person’s mood begins to lift and he or she • Encourage participation in activities to re-
may have the increased energy to imple- duce time spent ruminating on negative
ment a suicide plan. thoughts.
• Promote a trusting relationship.
2993_Ch11_181-192 14/01/14 5:22 PM Page 187
• Encourage the patient to challenge nega- physician immediately. See Chapter 13 for
tive thoughts. For example, identify an more interventions for suicidal patients.
alternative solution to one problem, and
Table 11-3 provides the nursing care plan
encourage one example such as why the
for depressed patients.
patient is a good parent.
• Promote physical activity where possible,
for example, ambulating in the hall twice ■■■ Clinical Activity
a day. Focusing on physical activity can • Review effective interventions used by the nurs-
promote the patient’s sense of well-being. ing team to approach the depressed patient.
• Promote the patient’s self-esteem by identi- • Identify small goals that the depressed patient
has achieved.
fying improvements or recent successes.
The depressed patient may tend to focus
only on negatives.
• If a patient gives any clues of contemplating Neeb’s As antidepressant drugs take effect,
suicide, notify other team members and the ■ Tip the patient may initially feel more
energized before the mood lifts. A sui-
cidal patient can be at increased risk
during this period because he or she
Neeb’s Depressive disorders can contribute has more energy to initiate a suicide
■ Tip to confusion and social withdrawal plan while still feeling hopeless. Any
in the elderly and can lead to misdi- patient who is suicidal should be
agnosis of dementia (sometimes closely monitored during the first few
called pseudodementia). These pa- weeks on antidepressants. All antide-
tients need multidisciplinary assess- pressants carry a black box warning
ment to obtain the correct diagnosis from the FDA about increased risk of
and treatment. suicidality in children and adolescents.
2993_Ch11_181-192 14/01/14 5:22 PM Page 188
CASE STUDY
Marge is a 55-year-old single woman who approached her with concern. Marge has
works as a librarian. Over the past few agreed to see her physician for a checkup.
months she has had increasing difficulty in Marge presents to the doctor with a de-
sleeping, poor concentration, and an over- pressed appearance. On specific question-
whelming sense of sadness. Her mother ing she reports feeling that she no longer
died 1 year earlier, and Marge attributed feels competent in her job despite ad-
these changes to a grief reaction. However, vanced degrees and certification and over
as time has gone on, the symptoms have 20 years’ experience. These feelings have
become more distressing. She has stopped increased over the past 3 months and occur
exercising, has turned down social invita- daily.
tions, and spends most of her time alone at The physician considers major depres-
home. She has begun missing work because sive disorder as a diagnosis and prescribes
of oversleeping, and her supervisor has paroxetine.
1. What teaching would you provide to the patient about the antidepressant?
2. What other forms of treatments might be proposed?
3. What other concerns would you have for this patient?
Test Questions
Multiple Choice Questions
1. Ms. S is admitted to your medical unit 5. The nursing interventions for a patient
with a diagnosis of dehydration and a with major depression would include all
history of depression. She tells you, “I of the following except:
just can’t eat. I’m not hungry.” Your best a. Active listening skills
therapeutic response would be: b. Maintaining safe milieu
a. “You aren’t hungry?” c. Encouraging adequate nutrition
b. “If you can’t eat, what is that candy bar d. Reassuring the patient everything will
wrapper doing in your bed?” be “just fine”
c. “Why aren’t you hungry?” 6. Your new patient is taking an MAOI for
d. “You really should try to eat some real severe depression. What would you tell
food.” the Dietary Department about her
2. Your patient has a diagnosis of major de- upcoming meals?
pressive disorder and has been started on a. No caffeine
sertraline (Zoloft) 50 mg bid. After tak- b. No processed lunch meat
ing the medications for three days, the c. No extra salt
patient says, “I don’t think this medicine d. Gluten-free diet
is working. I don’t want to take it any 7. Your patient with major depressive disor-
longer.” What would be your best der isolates herself in her room for the
response? whole day. You find her sitting and star-
a. I’ll let your doctor know and he may ing out the window. What is the best
order a different medication. therapeutic response when you walk in
b. These medications usually take a few the room?
weeks to bring about an improvement a. “Come with me. It’s time for group
to your symptoms. therapy.”
c. The important thing now is getting b. “I’d like to introduce you to other
you more involved in patient activities. patients.”
d. It is important to eat a more balanced c. “What are you thinking about?”
diet to help this medication work. d. Make frequent short visits to her room
3. Your patient appears withdrawn and and just sit there.
depressed. Which of the following would 8. Your patient, Mr. A, had a recent myocar-
not be an effective intervention? dial infarction and open heart surgery
a. Develop a trust. with an uncomplicated recovery. His wife
b. Show acceptance. tells you that Mr. A has changed and is
c. Be judgmental. now uncommunicative, sad, and discour-
d. Be honest. aged about the future. How would you
4. The nurse who is assessing a patient with respond to Mrs. A?
major depression would expect to observe a. I’ll let the doctor know.
which of the following symptoms? b. This is normal. I would just ignore it
a. Euphoria for now.
b. Extreme fear c. Tell me more about the changes in his
c. Extreme sadness behavior.
d. Positive thinking d. We should get a psychiatric consult.
2993_Ch11_181-192 14/01/14 5:22 PM Page 191
9. Mrs. J has been diagnosed with dys- 10. Which of the following is not true about
thymic disorder and has been taking depression?
paroxetine for 3 years. On arrival in your a. It is more common in men than in
mental health clinic, she presents very women.
differently than on her last visit. She is b. It is common after myocardial infarc-
cheerful, energetic, and talkative. Previ- tion.
ously she had been fatigued and negative. c. Grief after a major loss can mimic
What should you do? depression.
a. Encourage the patient to no longer d. Children and adolescents can suffer
take her antidepressant. from depression.
b. Get more information from the patient
about how she is feeling.
c. Recommend that she not be seen in
the clinic today.
d. Talk with the patient’s husband to con-
firm these behavior changes.
2993_Ch11_181-192 14/01/14 5:22 PM Page 192
2993_Ch12_193-204 14/01/14 5:24 PM Page 193
C HA PT E R 12
Bipolar Disorders
Learning Objectives Key Terms
1. Describe three different types of bipolar disorders. • Bipolar disorder
2. Describe factors that make bipolar disorder difficult to • Cyclothymic
diagnose. • Hypomania
3. Describe nursing interventions for behaviors associated • Mania
with mania.
4. List three medications useful in treatment of bipolar disorders
and the potential side effects of each.
5. Describe two teaching points for bipolar patients on mood
stabilizers.
193
2993_Ch12_193-204 14/01/14 5:24 PM Page 194
■ Etiology of Bipolar
Cultural Considerations
Disorders
• Bipolar disorder is more common in
higher socioeconomic groups. Biological theories predominate as the cause of
• As with other psychiatric disorders, mis- bipolar disorder. Studies indicate this disorder
diagnosis can occur due to misunder- is caused by an imbalance in neurotransmit-
stood practices and language barriers. ters, particularly norepinephrine, dopamine,
Bipolar disorder can be misdiagnosed as and serotonin. Increased levels are believed to
schizophrenia when culturally accepted be present in manic episodes and decreased
behaviors are misunderstood. in depressive ones. A genetic link has also
been demonstrated through family studies. A
2993_Ch12_193-204 14/01/14 5:24 PM Page 196
combination of genetics and biochemical fac- (Hirschfeld, 2008). Medications, the most
tors, along with environmental triggers such common being mood stabilizers, are the pri-
as stressful life events, may present the most mary treatment. These can be used during an
comprehensive picture. Medical conditions exacerbation as well as for control of fre-
and medications can trigger an episode in sus- quency and intensity of future episodes (see
ceptible people. See Box 12-2 for drugs and the Pharmacology Corner).
medical conditions that can precipitate a Treatment should include psychotherapy
manic state. in combination with medications to reduce
the severity of relapse and promote medica-
■■■ Critical Thinking Question tion compliance. Early diagnosis is also con-
Your new patient on the substance abuse unit has sistent with improved outcomes. Patients are
a diagnosis of bipolar disorder I as well as alcohol sometimes resistant to taking these medica-
use disorder. How would alcohol use contribute tions when they have stabilized due to poten-
to symptoms in bipolar I?
tial side effects. Therefore, education on
medication compliance is an essential part
of the treatment plan. After a manic phase,
■ Treatment of Bipolar psychotherapy and family therapy may help
Disorders patients and families cope with the shame and
long-term effects of the manic phase. During
Treatment for bipolar disorder often starts a manic phase, the patient may have hurt
emergently when family members realize the loved ones emotionally with words and ac-
patient is in a mania state. People are more tions. As life becomes flatter and less exciting
likely to seek treatment for themselves during without mania, the patient may need support
depressive phases than during manic phases. to cope with life with less highs and more
When someone is in a state of euphoria, he stability. It is common for patients to use al-
or she is less prone to accepting treatment and cohol and sedative drugs to try to sleep during
less likely to think there is a need for it manic episodes as well as stimulants during
Pharmacology Corner
l Box 12-2 Drugs and Physical Mood stabilizers are the cornerstone treat-
Illnesses That Can ment of bipolar disorders. See Table 12-2
Cause Manic States for a listing of mood stabilizer medications.
Drug Related Infections These include lithium and a number of
anticonvulsants including carbamazepine,
Steroids Influenza valproic acid, and lamotrigine. These medica-
Levodopa Q fever tions often are a lifelong regimen. People with
Amphetamines St. Louis encephalitis bipolar disorder may also continue on antide-
Tricyclic Red-like infections pressants and may require anti-anxiety and/or
antidepressants antipsychotic drugs such as olanzapine during
Monoamine oxidase Hyperthyroidism the acute manic phase. The antipsychotic
inhibitors aripiprazole is also used to treat bipolar
Methylphenidate Multiple sclerosis disorder. Many patients will continue on
more than one medication to remain in
Cocaine Systemic lupus
erythematosus remission. Patients must be counseled to re-
port side effects rather than stop medications
Thyroid hormone Brain tumors
abruptly. If side effects are too distressing,
Stroke alternative medication combinations can be
Source: Adapted from Gorman and Sultan (2008), Psychosocial prescribed. See Chapter 8 for additional
Nursing for General Patient Care, 3rd ed. Philadelphia: F.A. Davis information on mood stabilizers.
Company, with permission.
2993_Ch12_193-204 14/01/14 5:24 PM Page 197
depressive phases, so substance abuse coun- can cause tremors, confusion, seizures, coma,
seling may be part of the treatment plan. and even death. Early warning signs of toxicity
Treatment should also include monitoring include nausea, vomiting, and sedation. See
adequate fluid and food intake, as these can Table 12-3 for signs of lithium toxicity. Lithium
become compromised during all phases of takes about 7–10 days to reach the desired effect
this disorder. and is only available orally.
In the early phases of a manic episode, al- A variety of anticonvulsants are used as mood
ternative treatment that includes herbs such stabilizers. Regular CBCs to monitor for anemia
as chamomile and valerian can help with mild and blood dyscrasias are an important part of
anxiety and insomnia. the follow-up and patient teaching. Each anti-
Lithium requires close monitoring, including convulsant has a specific side-effect profile, so
regular blood levels. Therapeutic levels are be- this should be incorporated in patient teaching.
tween 0.5 and 1.2 mEq/L for most patients (1.0 Compliance with medication regimen is
and 1.5 in acute mania). There is a narrow range an ongoing issue with bipolar patients. If
between therapeutic and toxic levels, so close
monitoring is needed. The blood levels can be-
come elevated in dehydration, profuse sweating, l Table 12-3 Signs of Lithium
and chronic diarrhea leading to toxicity. Toxicity Toxicity
Serum Levels Symptoms
Neeb’s Lithium has a FDA black box warning 1.5–2.0 mEq/L Blurred vision, ataxia,
■ Tip that toxicity can occur at doses close tinnitus, nausea, vomit-
to therapeutic levels. It should be pre- ing, diarrhea
scribed when there are resources to 2.0–3.5 mEq/L Excessive output of
provide ongoing blood tests. dilute urine, increased
tremors, muscle irri-
tability, confusion
↑ 3.5 mEq/L Seizures, coma, oliguria,
Neeb’s Lithium toxicity can develop quickly, arrhythmias, cardiovas-
■ Tip especially in dehydration. Patient cular collapse
education must be an ongoing
process so patients are reminded to Source: Adapted from Townsend (2012), Psychiatric Mental Health
Nursing: Concepts of Care in Evidence-Based Practice, 7th ed.
monitor themselves. Philadelphia: F.A. Davis Company, with permission.
2993_Ch12_193-204 14/01/14 5:24 PM Page 198
they are in a euphoric state, they may believe ■■■ Critical Thinking Question
they don’t need medications. When they are A 29-year-old patient with a history of bipolar I
in remission, they may be more concerned disorder is NPO for surgery. He is routinely taking
about side effects and stop their medications. lithium and lamotrigine. Since he is unable to take
Patient teaching and follow-up counseling these medications, what concerns would you
have and what would you monitor?
continue as part of the nursing care of these
patients.
See Table 12-4 for the side effects of mood
stabilizers.
■ Nursing Care of the
Neeb’s Bipolar patients on medications Patient With Bipolar
■ Tip should be counseled to use birth
control as many of these medications
Disorders
are not safe to use in pregnancy. Common nursing diagnoses for patients with
Patients need to be counseled to bipolar disorder include the following:
speak with their physicians about
associated risks. • Anxiety
• Coping, ineffective
• Nutrition, imbalanced: less than body
Neeb’s Anticonvulsant drugs have an ad- requirements
■ Tip verse effect of increased risk of suici- • Self-care deficit
dality. Patients taking such drugs • Sleep pattern, disturbed
must be monitored closely for • Thought process, disturbed
worsening depression and suicidal
thoughts or behaviors. General Nursing
Interventions
• Provide clear, firm limits. Clearly define
Cultural Consideration what is expected and what is not allowed.
Ethnically diverse populations may metab- For example, if the patient needs to
olize medications differently. pace, set a specific area where that can
be done; if he is talking too loudly, point
this out and encourage the need to lower ■■■ Critical Thinking Question
his voice. A 45-year-old patient with a long history of bipo-
• Focus on reality, especially when the lar II disorder has been in remission for 5 years.
patient describes grandiose ideas. Present She tells you she has stopped taking her valproic
reality without arguing with patient. acid because she feels so good and the medica-
tion prevented her from losing weight. How
• Remove hazardous objects from the should you respond?
patient’s room. Promote safety for all
involved in the patient’s care by identify-
ing signs of increasing potential for
violence. ■■■ Clinical Activity
Identify the family support network for the bipolar
• Reduce external stimulation such as extra- patient and ensure that they are knowledgeable
neous noise. on monitoring signs of manic episodes.
• Provide an outlet for excess energy by
letting the patient pace or exercise.
• Encourage activities that don’t require a Table 12-5 provides the nursing care plan
lot of concentration for patients with bipolar disorders.
• Encourage patient compliance with
medication regimens and lab testing.
• Take the time to establish a relationship ■■■ Classroom Activity
• Review the drug categories for treatment of
with the patient to promote a sense of bipolar disorder and develop patient teaching
safety. materials for each.
• Identify ways to ensure the patient is
eating and drinking adequately; for exam-
ple, provide food that is easy to eat on
the move. ■■■ Key Concepts
• Encourage the patient to complete
thoughts or actions rather than jumping 1. Bipolar disorders can include severe de-
from item to item. pressions with periods of extreme mania,
• If the patient is depressed, see the nursing as well as severe depressions with minor
interventions in Chapter 11. bouts of mania.
2. The manic phase can last for days, weeks,
Neeb’s Patients can move quickly from or months and cause severe disruption in
all areas of functioning.
■ Tip social, affable, highly energetic,
fun behavior to angry, violent 3. Lithium remains a recognized treatment
behavior. for bipolar disorder and requires moni-
toring of blood levels to ensure safety.
Neeb’s Patients in a manic phase exhibit 4. A number of new medications to treat
■ Tip poor insight and judgment, so this bipolar disorder are now used as well,
provides a challenge to nurses to including many anticonvulsants.
manage inappropriate behavior. 5. Ongoing medication management is
challenging as the euphoric patient will
often deny the need for these medications.
■■■ Clinical Activity
• Monitor lithium levels. 6. Primary nursing interventions for a
• Review potential medication side effects that patient in mania include maintenance
can contribute to the patient’s symptoms as well of safety, promotion of health, and
as compliance with mood stabilizers.
medication compliance.
2993_Ch12_193-204 14/01/14 5:24 PM Page 200
l Table 12-5 Nursing Care Plan for Patients With Bipolar Disorders
Nursing
Data Collection Diagnosis Plan/Goal Interventions Evaluation
Inappropriate Ineffective Patient will Calmly point out to Patient is able
behavior including coping display more patient what behavior is to control one
loud conversation, socially accept- not appropriate, e.g., behavior for a
swearing, able behaviors “you’re talking too loud set period of
domineering again.” Avoid sounding time.
angry or judgmental.
Set limits on swearing.
Do not argue, bargain, or
threaten patient. Explore
how the patient can vent
his frustration/energy in
more socially acceptable
ways. Provide alternative
ways to express self.
CASE STUDY
Jonathan is a 30-year-old single attorney lot of attention in the office for a recent
living in New York City. He recently joined successful litigation. However, his assistant
a prestigious law firm and is anxious to notes he is increasingly irritable and de-
make a strong impression with the partners. manding, often changing from charming to
He has a long history of success in life, in- angry at the slightest frustration. A woman
cluding graduating from a top law school in the office reports him to the superiors for
with excellent scores, making a large in- inappropriate sexual advances. When he is
come, and having many friends and associ- brought into the office to discuss the allega-
ates. He is gregarious and always seems to tions, he explodes and storms out of the
be the center of attention wherever he is. office. Later that night he is arrested in a
His new position is more stressful than his bar for fighting with a patron and tells the
previous jobs were. He has been sleeping police he is friends with the chief of police
only 2 to 3 hours a night and then coming and will get the officer fired.
in to the office at 4 a.m. to keep up with Jonathan is brought to the ER by the
the workload. He drinks heavily at night to police and acknowledges he had been diag-
try to sleep and uses stimulants in the nosed with bipolar disorder in college but
morning to keep going. He has received a stopped taking his lithium a year ago.
1. What other information would you need to know regarding what type of bipolar
disorder he has?
2. What were the early signs that Jonathan was escalating into a manic phase?
3. What questions would you ask him regarding his history?
2993_Ch12_193-204 14/01/14 5:24 PM Page 201
Test Questions
Multiple Choice Questions
1. Mrs. A is admitted to the medical/surgical 5. Which of the following drugs is NOT
unit with a diagnosis of dehydration and classified as mood stabilizer?
pneumonia. She has a history of bipolar a. Carbamazepine
disorder and is controlled on lithium. As b. Olanzapine
her nurse, you know you must: c. Valproic acid
a. Treat her carefully because she may d. Gabapentin
become catatonic. 6. Your manic patient says, “Everything
b. Observe for signs of lithium toxicity I do is great.” How should you respond?
from dehydration. a. “Yes, I am happy for you.”
c. Alert the other staff of the “psych” b. “Is there a time in your life when
patient on the unit. things didn’t go as planned?”
d. Treat the medical illness only. c. “No one can be great at everything.”
2. Mrs. D has an appointment with the d. “Keep it up.”
doctor. She began taking lithium one 7. Your manic patient has lost 5 pounds
month ago as prescribed. She now states and is underweight. Which meal is most
that her mouth and lips are constantly appropriate?
dry and she sometimes feels confused. a. Grilled chicken and baked potato
She says, “I stagger like I’m drunk some- b. Spaghetti and meatballs
times when I walk.” You suspect: c. Chili and crackers
a. She is drinking to combat her depres- d. Chicken fingers and French fries
sion.
b. She is making it up to get different 8. A newly admitted patient in an acute
medications. manic state has a nursing diagnosis of
c. She took too much lithium. risk for injury related to hyperactivity.
d. She is dehydrated. Which nursing intervention is most
appropriate?
3. Marge is a 68-year-old woman with a a. Place the patient in a room with an-
long history of bipolar disorder I. She is other hyperactive patient.
brought to the emergency room by her b. Have the patient sit in his room while
sister, who reports that Marge has been you review all the rules of the unit.
increasingly agitated, is unable to sleep, c. Administer antipsychotic medication
and told her daughter that the mayor was as ordered prn by the physician.
calling her for advice on running the city. d. Reinforce previously learned
The behavior is an example of: coping mechanisms to calm the
a. Delusions of grandeur patient down.
b. Delusions of persecution
c. Auditory hallucinations 9. Which statement is most true about
d. Schizophrenia bipolar disorder?
a. Bipolar disorders all follow the same
4. The physician orders lithium carbonate pattern of behavior.
600 mg tid for a newly diagnosed bipolar b. Bipolar disorders always include
patient. The therapeutic blood level for periods of major depression.
acute mania is: c. Manic depression is the same as
a. 1.0–1.5 mEq/L hypomanic disorder.
b. 10–15 mEq/L d. Patients with bipolar II have major
c. 0.5–1.0 mEq/L depression with hypomanic symptoms.
d. 5–10 mEq/L
2993_Ch12_193-204 14/01/14 5:24 PM Page 203
C HA PT E R 13
Suicide
Learning Objectives Key Terms
1. Identify main populations at risk for suicide. • Lethality
2. Identify myths and truths about suicide. • Suicide
3. Identify warning signs of suicide. • Suicide attempt
4. Identify nursing care for people who are suicidal. • Suicide contract
5. Describe the management of a suicidal patient in the acute • Suicide ideation
hospital. • Suicide pact
• Survivor of suicide
sign of their intentions, so these warning signs way. Television, movies, and computer
can save lives if recognized in time. People games that show death often do so in a
who talk about suicide, threaten suicide, or way that is glamorous or humorous.
call suicide crisis centers are 30 times more Young people may not make the connec-
likely to kill themselves. Suicidal people often tion between the fantasy of the media and
reach out for help and generally retain some the reality of life, or they become so
ambivalence or contradictory feelings experi- caught up in seeking revenge or making
enced simultaneously. Consequently, getting others suffer that they do not consider the
help to someone who is considering suicide finality of what they are attempting.
can save a life. Most people who consider 2. Person starts giving away personal items:
suicide have some level of ambivalence. When someone has made the decision to
The suicide warning signs from the National terminate his or her own life, it becomes
Center for Health Statistics on Suicide include no longer necessary to keep certain things.
the following: Some people will even attempt to give
• Verbal suicide threats, such as “You’d be away a beloved pet. However, these indi-
better off without me,” “Maybe I won’t be viduals do want those items cared for. In
around,” or “I won’t be here when you an attempt to “tie up loose ends,” they
come back to work” decide who will get certain items. The
• Expressions of hopelessness and helpless- items will be given away for reasons other
ness and the inability to see alternatives than “because I am going to kill myself,”
• Previous suicide attempts although people sometimes use that hon-
• Talking about suicide methods to which est approach and are not taken seriously.
the person has access Usually, these people will simply say that
• Saving pills it is time to clean out a certain room or
• Asking questions/researching about differ- that they no longer need a certain item
ent methods of committing suicide and they would like it to go to a special
• Daring or risk-taking behavior friend. Individuals may also write or
• Personality changes change a will when contemplating suicide.
3. Person starts talking about death and sui-
• Depression
• Lack of interest in future plans cide or becomes preoccupied with learning
about these things: Curiosity about death
(National Center for Health Statistics is not unusual. People tend to be curious
Suicide and Self-Inflicted Injury, 2012) about what they do not know. When this
Other warning signs may include the curiosity becomes a preoccupation and a
following: single thought for the patient, it signals
1. Noticeable improvement in mood occurs: that the patient has ideas of attempting
When this happens in a suicidal person, it suicide. Reporting this to the charge
is often a sign that the person has made nurse and documenting the concerns are
the decision that has been causing per- required.
sonal conflict. The pain that is being expe-
rienced will soon be over for that person. ■■■ Classroom Activity
The feelings of those who will be left be- Movies with suicide themes include The Hours and
hind may or may not be a consideration. Whose Life Is It Anyway?
It has been said that suicide is the ultimate
controller. For some people, this may be
the only situation they have felt they could ■ Treatment of Individuals
control in their lives. Some people are not at Risk for Suicide
concerned about the survivors because
their own pain overrides that of others. Suicide is a major public health concern. Pre-
Some people, especially younger ones, vention is focused on identifying people who
may view death in a more romanticized display the warning signs and risk factors, and
2993_Ch13_205-216 14/01/14 5:24 PM Page 209
5. Discharge planning: Any patient with Neeb’s Patients who are terminally ill may ver-
suicidal ideation needs close follow-up at ■ Tip balize vague suicidal thoughts such as
“I would kill myself if my pain gets too
time of discharge from the hospital.
bad.” Encourage your patient to talk
Mental health follow-up, hotline numbers,
about fears and discomforts. Patients
involving family/friends in the discharge
with good symptom management are
plan, and ensuring that discharge prescrip-
much less likely to think about suicide.
tions are dispensed in small amounts are
some things to be incorporated in the plan.
(Guptill, 2011; Puskar & Urda, 2011; ■■■ Clinical Activity
Rittenmeyer, 2012; Sun, 2011). When administering medications to suicidal
patients, consider having a colleague with you to
See Box 13-2 for suggestions on talk- double-check that the patient has swallowed
ing with a suicidal patient to evaluate the pills.
lethality.
CASE STUDY
Jeff is a 54-year-old man who is recently di- irritable, and much less sociable. They call
vorced with four grown children. He is living him to go out, but he repeatedly declines.
alone in a furnished apartment and was re- One friend calls Jeff’s ex-wife to tell her that
cently laid off from his accounting job. He Jeff called him and was quite emotional, say-
spends most days alone and has started drink- ing he feels guilty for the way he treated her
ing in the morning. He recently got a DUI and his children over the years. Jeff told the
and had to give up his driver’s license. He has friend he feels like a failure in life and won-
been a hunter all his life and has a variety of ders if his kids would be better off if he were
guns in a local storage unit. He has several not around. The friend tells Jeff’s ex-wife that
close friends who report that Jeff is depressed, he believes Jeff is thinking of moving away.
1. With the information presented, what signs would suggest that Jeff may be suicidal?
2. What suggestions would you give Jeff’s ex-wife and his friend to address potential suicidal
ideation?
3. If Jeff’s ex-wife brought him to your mental health clinic, what information would you
want to know initially?
2993_Ch13_205-216 14/01/14 5:24 PM Page 213
Test Questions
Multiple Choice Questions
1. A nursing intervention that is appropriate 5. Your charge nurse tells you that Mr. P
for a patient who is suicidal is: must be placed on suicide precautions.
a. Report the patient to the police. The first intervention you begin is:
b. Ignore the patient’s suicidal comments, a. Place Mr. P in a locked unit.
considering them “attention getting.” b. Begin one-on-one observation at least
c. Tell the patient that he or she “has so every 15 minutes.
much to live for!” c. Call the security code over the public
d. Listen to the patient’s concerns and address system.
worries d. Allow Mr. P to shave and carry out his
2. A person is more likely to commit suicide bedtime care.
when he or she: 6. Further discussion with Mr. P reveals he
a. Is in deepest depression is of a religious sect that believes there is
b. Has a sudden lift from previous honor in dying for one’s religion. He does
depressed mood not understand why everyone is so afraid
c. Is confused to die in this country. As his nurse, you:
d. Is feeling loved and appreciated a. Document the discussion and remove
3. Your patient tells you, “I am just a burden. the suicide precautions, citing religious
Everyone would be better off if I was freedom.
dead.” Nurses are aware that: b. Encourage him to present his beliefs at
a. Suicide talk is just an attention-getting group tomorrow.
device. c. Document the discussion but tell him
b. Suicide is an impulsive act; it is not that the suicide precautions remain in
thought out. effect.
c. Suicidal talk or ideation can lead to d. Thank him for his explanation and
suicidal behavior. bring him his next dose of medication.
d. Suicidal people seldom really attempt 7. Which of the following people is at
suicide. highest risk for suicide based on the
4. Mr. P is brought to the hospital by his information provided?
wife. She states that he has been treated a. Nancy is a 33-year-old mother of two
for depression recently, but that tonight who just lost her mother in a motor
he said, “You and the kids don’t need me vehicle accident.
messing up your lives.” Mr. P tells you b. Jim is a 68-year-old man who is a
he has been thinking about suicide for recent widower and has a long history
some time now. A nursing diagnosis for of alcohol abuse.
Mr. P would be: c. Carol, age 18, has a long history of
a. Knowledge deficit related to family sickle cell disease and is depressed over
needs chronic pain and the inability to attend
b. Ineffective individual coping as her prom.
evidenced by manipulation of wife’s d. Hans is a 55-year-old man with end
feelings stage pancreatic cancer who is entering
c. Anxiety related to hospitalization a hospice program.
d. Potential for violence, self-directed, as
evidenced by stating suicidal thoughts
2993_Ch13_205-216 14/01/14 5:24 PM Page 215
8. Susan is 27 years old and has been 10. The fact that Susan is telling you she has
admitted from the ED with an overdose another plan indicates what?
of an antidepressant. She tells you, “My a. She is reaching out for help and is
boyfriend broke up with me and I can’t ambivalent about wanting to die.
live without him.” What is your best b. She is committed to her suicide plan.
response? c. She is psychotic.
a. “You are young. You will find someone d. She needs antidepressants started
else.” right away.
b. “Forget him. You can do better than
him. He isn’t worth losing your life for.”
c. “Why did he break up with you?”
d. “You must have been feeling very sad
when he told you.”
9. The next day, Susan tells you that she has
another plan to “finish the job when I get
out of here. Please don’t tell anyone.”
What would be your best response?
a. “You are safe here.”
b. “What are you planning to do?”
c. “I won’t tell anyone if you promise not
to do anything to yourself.”
d. “I was hoping you were feeling better.”
2993_Ch13_205-216 14/01/14 5:24 PM Page 216
2993_Ch14_217-230 14/01/14 5:25 PM Page 217
C HA PT E R 14
Personality Disorders
Learning Objectives Key Terms
1. Define and differentiate between personality and personality • Antisocial personality
disorder. disorder
2. Describe three personality disorders as designated by DSM-5. • Avoidant personality
3. Describe two behavioral symptoms of each of these three per- • Borderline personality
sonality disorders. • Dependent personality
4. Identify nursing interventions for these three disorders. disorder
5. Discuss some of the challenges in caring for a patient with • Histrionic personality
borderline personality disorder. disorder
• Narcissistic personality
• Obsessive-compulsive
personality disorder
• Paranoid personality
disorder
• Personality
• Personality disorder
• Schizoid personality
disorder
• Schizotypal personality
disorder
• Self-mutilating behavior
P
ersonality is defined as the complex in different areas of life do they become per-
characteristics that distinguish an indi- sonality disorders. Personality disorders are
vidual. It includes one’s thoughts, feel- frequently seen in the general population and
ings, and attitudes. Personality traits are may coexist with other psychiatric disorders.
enduring patterns of perceiving, relating to, It is common that more than one personality
and thinking about the environment and disorder exists in these patients. Patients with
oneself that are exhibited in a wide range these disorders can present challenges for
of social and personal contexts. Personality the nurse as maladaptive mechanisms includ-
development occurs in response to a number ing manipulation are used to cope with the
of biological and psychological influences. stresses of their illnesses.
Theorists include Erik Erikson. Personality
disorders occur when these traits become in-
flexible and maladaptive, and cause either sig- Cultural Considerations
nificant functional impairment or subjective Personality development is impacted by
distress (Townsend, 2012). Most people dis- culture. Thoughts, feelings, and attitudes
play some traits of these disorders from time are influenced by the cultural values
to time, but only when they are consistent be- surrounding people.
haviors that contribute to some dysfunction
217
2993_Ch14_217-230 14/01/14 5:25 PM Page 218
There are 10 personality disorders as de- of other people. The person displays consis-
scribed in DSM-5. These 10 disorders are tent mistrust of others’ motives. These indi-
grouped in 3 clusters based on their similarities. viduals may seem “normal” in their speech
and activity, except for the fact that they feel
1. Cluster A (Behaviors described as odd)
people treat them unfairly. People with para-
• Paranoid personality disorder
noid personality disorder are prone to filing
• Schizoid personality disorder
lawsuits when they feel wronged in some way.
• Schizotypal personality disorder
They also seem to be hypersensitive to activity
2. Cluster B (Behaviors described as dramatic)
in their environment. They tend to be
• Antisocial personality disorder
guarded and secretive since they can’t trust
• Borderline personality disorder
others. They may have difficulty maintaining
• Histrionic personality disorder
focused eye contact, for example, because
• Narcissistic personality disorder
they are so alert to other activity around
3. Cluster C (Behaviors described as
them. People with paranoid personality
anxious or fearful)
disorder are not easily able to laugh at them-
• Avoidant personality disorder
selves; they take themselves very seriously.
• Dependent personality disorder
They may not show tender emotions and may
• Obsessive-compulsive personality
seem cold and calculating in their relation-
disorder
ships. They are reluctant to confide in others.
Generally, the personality disorders include They tend to take comments, events, and
one or more of the following traits: situations very personally. They have an
excessive need to be self-sufficient which can
• Negative affect: frequently experiences
create challenges if they become ill. As a
negative emotions
general rule this person would probably avoid
• Detachment: withdrawal from others
the health-care system if possible.
• Antagonism: difficult to get along with
Patients with paranoid personality disorder
• Disinhibition: impulsive
are not psychotic and do not have hallucinations
• Inflexible
and delusions; they are, however, suspicious of
Personality disorders often have their roots other people and situations. The suspiciousness
in difficult relationships with parental figures. may cross into other areas of the person’s life.
Though each disorder has its own dynamics, For instance, it may be very challenging to enlist
this relationship is the thread that runs the cooperation of a person with this disorder
through all of them. Genetics may be a factor when it comes to taking medications if the
in some of these disorders as well. patient suspects ulterior motives.
Paranoid personality seems to have a high
■■■ Classroom Activities incidence of occurrence within families with
• Watch films that include people with personality schizophrenia, which supports the theories of
disorders and discuss characteristics: One Flew
Over the Cuckoo’s Nest (antisocial), Fatal Attraction
the geneticists. Difficult parental relationships
(borderline), Wall Street (narcissistic). where the child is used as a scapegoat for par-
• Share experiences of people you have known ents’ aggression can be a contributor as well.
who exhibit various personality disorders.
Cultural Considerations
■ Types of Personality Members of minority groups or immi-
Disorders grants may be prone to some paranoid
traits due to their unfamiliarity with soci-
Cluster A ety’s rules and expectations. This would
not be considered a paranoid personality
Paranoid Personality Disorder disorder unless it becomes pervasive and
Individuals with paranoid personality present creates more problems for the person.
with behaviors of suspiciousness and mistrust
2993_Ch14_217-230 14/01/14 5:25 PM Page 219
antisocial personality disorder are difficult to 20% of psychiatric inpatients (BPD Resource
treat as the individual often has little moti- Center, 2012). Borderline personality disor-
vation to change. der (also known as BPD) is much more
It is widely believed that the roots of this common in females. “Instability” is often the
disorder stem from dysfunctional parenting first word one thinks of when considering
and family life. This may be from a permissive BPD. Individuals with this disorder often ex-
or authoritarian parenting style that does not hibit both clinging and distancing behavior
include guidelines for appropriate social be- as they struggle with fears of separation and
havior and includes abuse. A chaotic family abandonment. They are known for intense
life is often found. This personality disorder and chaotic relationships as well as self-
may be displayed in childhood with signs of destructive, impulsive, and dramatic coping.
callousness and lack of empathy. Some evi- A chronic sense of emptiness, poor self-image,
dence also exists that there may be brain ab- and excessive self-criticism are part of this
normalities in how the individual processes disorder. These individuals operate using in-
emotions. Childhood bullying and cruelty, grained behavior patterns that involve manip-
animal abuse, as well as manipulative behav- ulating others to achieve their goals to reduce
iors are seen at an early age. Individuals may anxiety. These patients may also utilize self-
have been diagnosed with conduct disorder mutilating behaviors, including self-inflicted
before age 15 (see Chapter 19). These behav- cuts (known as cutting), which usually are not
iors can run in families, so a genetic link is performed with suicidal intent. The cutting
also suspected. can be a way to reduce tension, inflict pain to
validate one’s feelings and challenge a perva-
Neeb’s Patients with antisocial personality sive sense of emptiness, or seek attention.
■ Tip can be challenging as they can use Substance abuse is also often a factor as the
unscrupulous means to accomplish
person tries to control the anxiety.
their goals without the staff realizing
The origins of BPD can include coming
it. Rather than telling the patient,
from an abusive background and a childhood
“you shouldn’t do that,” reword to
where one was dismissed by authority figures.
“you are expected to ...” to establish
Poor relationships with parental figures where
clear expectations that you are not
the child grows up facing issues around aban-
negotiating.
donment and dependency are often seen. De-
fense mechanisms of denial, projection, and
splitting (inability to integrate positive and
■■■ Critical Thinking Question
You are working on a substance abuse unit. When negative feelings at the same time) are known
you walk on the unit, you see a patient named to be commonly used. Splitting is manifested
Brad with a number of nursing staff. He is telling by a patient who needs to see others as all
funny anecdotes about celebrities, and many of good or all bad. For example, a nurse who is
the nurses seem to be enjoying themselves. Brad caring during one shift may become to the
is quite handsome and charming. After this occur-
rence, Brad asks one of the nurses for a special patient the idealized “perfect” nurse, and then
privilege to take a walk off the unit. How would the nurse who sets limits on another shift is
you advise this nurse to handle this request? called “mean.”
When the nurse denies the patient’s request,
he quickly changes from charming to cruel as he
insults the nurse and then knocks over a lamp.
Neeb’s Recognizing staff splitting is essential
How should the staff respond? ■ Tip for good care of the patient. If a pa-
tient complains about other staff
members, never encourage him or
her. Rather, point out that the patient
Borderline Personality Disorder needs to address the concerns with
This diagnosis is the most frequent personal- the individual and not complain
ity disorder seen in the clinical setting, mak- about staff members to others. Avoid
ing up 2%–6% of the general population and taking sides or acting as intermediary.
2993_Ch14_217-230 14/01/14 5:25 PM Page 221
seeking, and are surprised if they do not re- Dependent Personality Disorder
ceive admiration from others. While project- Dependent personality is a pervasive and ex-
ing an image of invulnerability, their deep cessive need to be taken care of that leads to
sense of emptiness is hidden from others. submissive and clinging behaviors and fears
These individuals have difficulty maintaining of separation. These behaviors tend to elicit
close relationships. caregiving response in others including
People with this disorder will seem to take nurses. People with dependent personality
criticism lightly. In reality, deep feelings of disorder want others to make decisions for
anger, resentment, and poor self-esteem are them and tend to feel inferior and sug-
being repressed. Friends will be chosen ac- gestible, with a sense of self-doubt. These
cording to how good they make the person individuals tend to appear helpless and to
with the narcissistic personality feel. avoid responsibility. On the other hand, in-
Often these people are children of narcis- dividuals with this disorder tend to take
sistic parental figures who were critical and de- everything to heart and go out of their way
manding of their children. The children then to satisfy people they feel close to and try to
model their behavior. Narcissistic traits are change those personality traits that people
particularly common in adolescents though criticize.
they will not necessarily have the personality There seems to be an inordinate amount of
disorder. fear among people who experience dependent
personality disorder. It may be the fear of crit-
■■■ Critical Thinking Question icism that brings about the inability to make
You are working on a psychiatric unit, and your decisions. Inability to make decisions can be
patient with narcissistic disorder tells you that she
plans to get the lead in a play once she leaves the severe enough as to limit a person’s ability to
hospital. She tells you she has always been success- have meaningful social interactions. In addi-
ful in every audition she has had. What concerns tion recognition that overuse of dependency
would you have for this patient? How would you behaviors can lead to a disturbed nurse-
respond to her statements? patient relationship.
Seriously overprotective parents who dis-
courage independence and promote de-
Cluster C pendence in the child for the parents’ needs
can be a contributing factor. Chronic phys-
Avoidant Personality Disorder ical illness in childhood can predispose to
These individuals are extremely sensitive and this disorder.
may avoid social situations to protect themselves
from possible rejection. However, these people
also have a strong need to be accepted. Often Cultural Considerations
labeled shy, these individuals are awkward in Nurses must be cautioned here because
social situations. They often view others as crit- the behaviors that have been discussed as
ical. They want a close relationship but avoid it symptomatic of dependent personality
because of fear of being rejected. Characteristics disorder are behaviors and conditions that
include low self-esteem, avoidance of close rela- are expected in certain cultures, especially
tionships, anxiety, and anhedonia, or lack of among females.
pleasure in life. They are very hesitant to engage
in new activities due to fear of failure. Highly
critical parental figures are believed to be the
Obsessive-Compulsive
origin. There also may be a hereditary link.
Personality Disorder
Neeb’s The patient with avoidant personal- These individuals are disciplined and rigid
■ Tip ity disorder desperately wants social to an extreme. They are meticulous and de-
contact but goes to lengths to dis- mand accuracy and discipline in others.
courage it out of fear of rejection. They are preoccupied with details, rules, and
2993_Ch14_217-230 14/01/14 5:25 PM Page 223
l Table 14-2 Nursing Care Plan for Patients With Borderline Personality
Disorder
Assessment/ Nursing Interventions/ Evaluation
Data Collection Diagnosis Plan/Goal Nursing Actions Criteria
After drinking Risk for Verbalize alterna- Provide safe, secure Able to de-
heavily, got in self- tive coping mech- environment; scribe alterna-
physical fight directed anisms when Convey accept- tive coping
with acquaintance, violence under stress ance of patient as a mechanisms;
then made person; Able to utilize
attempt at Discuss alternative these coping
cutting wrists ways to express mechanisms
anxiety, irritation; next time in
Identify alternative a stressful
actions to reduce situation
destructive
impulses
2993_Ch14_217-230 14/01/14 5:25 PM Page 227
CASE STUDY
Marsha is a 25-year-old woman who is She describes a chaotic childhood in
brought to the emergency room by her which her mother was away a lot and
girlfriend after threatening to take sleep- Marsha moved around to live with a variety
ing pills when her boyfriend broke off of relatives. She barely finished high school
their relationship. On questioning Marsha, and has struggled to find unskilled jobs.
she acknowledges a long history of prob- On interviewing her you find her cheer-
lems. She has made multiple suicide ful and charming. She does not appear
attempts, which include cutting her arms depressed. When you leave the room to at-
and taking handfuls of sleeping pills. tend to another patient, she cries out that
Each attempt occurred after a rejection she is being ignored. She calls multiple
by a boyfriend or in earlier years by her friends to visit in the ER so she will not be
parents. Marsha describes falling in love alone, thus creating a chaotic environment
easily and a history of intense relation- that must be monitored by security.
ships that often are discontinued by the Her long-term psychiatrist comes to see
man after Marsha becomes increasingly her and tells you she is treating Marsha for
clinging and demanding. borderline personality disorder.
Test Questions
Multiple Choice Questions
1. When setting limits with patients with 5. A patient who is in trouble with the law
personality disorders, the consequences to would probably have which of the follow-
those limits should be set: ing personality disorders?
a. When the behavior is done a. Narcissistic
b. Just before the nurse anticipates the b. Schizoid
behavior c. Antisocial
c. When the staff or family complains d. Borderline
about the behavior 6. Patients who display very bizarre behavior
d. When the limit is set most likely have which of the following
2. David, 30 years old, comes to your unit types of personality disorder?
for treatment of multiple broken bones a. Narcissistic
following a car accident. He is friendly b. Schizotypal
and flirtatious but very demanding. As c. Antisocial
you take your data from him, you learn d. Borderline
that the police have been looking for him 7. Which intervention describes an impor-
for petty theft. He laughs and says, “Like tant component in treatment of personal-
they don’t have better things to do!” He ity disorders?
states he has changed jobs three times in a. Antidepressants are most effective with
the past year and has just broken off his most personality disorders.
second engagement. His former fiancée is b. Inpatient psychiatric hospitalization is
visiting and privately tells you that you particularly effective.
need to be careful because “he doesn’t al- c. Self-awareness by the nurse is necessary
ways tell the truth.” You suspect which of to ensure a therapeutic relationship.
the following personality disorders? d. Long-term psychoanalysis is the
a. Paranoid treatment of choice.
b. Dependent
c. Antisocial 8. Your patient has been admitted with a di-
d. Schizoid agnosis of bilateral pneumonia. You have
trouble communicating with this patient,
3. A primary mechanism used by people who is pouty and is demanding of your
with personality disorders is: constant attention. She talks for long peri-
a. Manipulation ods about the smallest details of her life.
b. Depression Besides the pneumonia, you ask the physi-
c. Projection cian if the patient has a history of which
d. Euphoria of the following personality disorders?
4. For the patient with a personality disor- a. Schizoid
der, which of the following behaviors b. Antisocial
would be the most difficult for the pa- c. Narcissistic
tient to comply with? d. Borderline
a. Listening to music
b. Abiding by the rules in the hospital
c. Playing volleyball
d. Developing a friendship
2993_Ch14_217-230 14/01/14 5:25 PM Page 230
9. Nursing care for people with personality 10. You are caring for a 25-year-old male
disorders includes all of the following who has been admitted for infections
except: that resulted from self-inflicted burns.
a. Unconditional positive regard This is not the first admission for this
b. Trust young man, but he is new to you as a
c. Limit setting new nurse on the unit. You have not
d. Vague communication (to decrease read his entire chart, but you suspect he
feelings of inferiority) has a history of which one of the follow-
ing personality disorders?
a. Narcissistic
b. Borderline
c. Schizoid
d. Passive-aggressive
2993_Ch15_231-244 14/01/14 5:25 PM Page 231
C HA PT E R 15
Schizophrenia Spectrum
and Other Psychotic
Disorders
Learning Objectives Key Terms
1. Define schizophrenia. • Catatonia
2. Differentiate between positive and negative symptoms seen • Delusions
in schizophrenia. • Echolalia
3. Identify two other psychotic disorders. • Echopraxia
4. Identify treatment modalities for people with schizophrenia. • Extrapyramidal
5. Describe catatonic features in schizophrenia symptoms (EPS)
6. Identify nursing care for people with schizophrenia. • Hallucinations
• Illusions
• Psychosis
• Schizophrenia
• Schizoaffective disorder
• Schizophrenia spectrum
disorder
T
condition continues. As a chronic illness,
means “split mind”) was first used by schizophrenia is characterized by remissions
Swiss psychiatrist Eugen Bleuler and exacerbations throughout one’s life. The
(Fig. 15-1). Schizophrenia is a serious, first psychotic break often responds well to
chronic, psychiatric disorder characterized by treatment, but the relapse rate is high and the
impaired reality testing, hallucinations, delu- person may become increasingly disabled.
sions, and limited socialization. It is a psy- Schizophrenic individuals are vulnerable
chotic thought disorder where hallucinations to substance abuse as they self-medicate to
and delusions dominate the patient’s think- control their symptoms, contributing to
ing, leading to confusing and bizarre behav- co-occurring disorder (see Chapter 17).
iors. People with schizophrenia have a “split” These patients can also be at risk for suicide,
between their thoughts and their feelings and which may be manifested as voices telling
between their reality and society’s reality, the person to kill her/himself or a means to
which can lead to unusual and frightening be- end suffering.
haviors. Schizophrenia is a frequent cause for DSM-5 now categorizes schizophrenia under
long psychiatric hospitalizations. The suffer- the global title of schizophrenia spectrum
ing for a schizophrenic patient and his/her disorders (2013). In the past, schizophrenia
family can last a lifetime as this crippling was divided into five subtypes of catatonic,
231
2993_Ch15_231-244 14/01/14 5:25 PM Page 232
Managing the side effects of antipsychotics Tool Box | Abnormal Involuntary Move-
can promote patient compliance. Typical an- ment Scale (AIMS): This tool is a rating scale
tipsychotics are more prone to extrapyramidal developed by the National Institute of Mental
symptoms (EPS) as well as anticholinergic Health to measure involuntary movements as-
effects, though the drugs can be particularly ef- sociated with tardive dyskinesia (available at:
fective in controlling psychotic symptoms. See www.atlantapsychiatry.com/forms/AIM S.pdf
Box 15-1 and Table 15-5 for lists of extrapyra-
midal and anticholinergic side effects. Ex-
trapyramidal symptoms are generally managed
with anticholinergic drugs such as benztropine,
biperiden, trihexyphenidyl, dopaminergic ag- ■■■ Clinical Activity
onists such as amantadine, or antihistamines • Review chart for CBC results if the patient is on
clozapine.
such as diphenhydramine. • Review chart for evidence of side effects of an-
The atypicals are generally less associated tipsychotic medications.
with extrapyramidal symptoms than the typ- • Discuss management of side effects with patient
ical agents, but there is a wide range of other and his/her family.
side effects, so close monitoring of the pre-
scribed drug is essential. Some atypicals are
prone to anticholinergic effects. Serious side
effects in specific atypicals can include re- ■■■ Critical Thinking Question
duced seizure threshold, blood dyscrasias, and Your patient with schizophrenia has been taking
cardiac arrhythmias. One of the most serious clozapine for 2 years. He is now in the hospital and
is agranulocytosis, which is a rare blood com- is NPO awaiting an appendectomy. What con-
plication of clozapine requiring close moni- cerns would you have that the patient has been
without his medications for 2 days? Why is the MD
toring of the white blood cell count. The monitoring his WBC counts closely?
specific side effects of the atypicals must be
reviewed and monitored whenever these
drugs are ordered.
Neeb’s Remember that schizophrenic pa- Tool Box | National Institute of Mental
■ Tip tients are often very concrete Health information for Patients and Families
thinkers, so it is important to speak on Schizophrenia:
clearly and plainly. Make only one http://www.nimh.nih.gov/health/topics/
request at a time.
schizophrenia/index .shtml
CASE STUDY
Ralph is a 20-year-old college student who is reported to his parents that he needed
admitted to your psychiatric facility by his immediate hospitalization.
parents. Ralph is in his second year at an The parents report that Ralph had a
out-of-state college. Over the past 6 months, normal childhood and never displayed any
he has been exhibiting increasingly bizarre unusual behavior until the last year. The
behavior, such as walking the halls of his parents tell you they feel guilty that they
dorm at night knocking on doors, asking did not monitor his behavior more closely
strange questions, mumbling to himself, and in the last few months.
sleeping on the floor during the day. He has On meeting Ralph he avoids eye contact
also been exhibiting disruptive behaviors in and appears to be talking to someone he
class. Students report being afraid of him sees in the corner of the room. When his
and he has become increasingly isolated. parents walk into the room, he begins hit-
Most recently he became violent in the ting his head repeatedly against the wall.
school cafeteria. Then the school counselor
Test Questions
Multiple Choice Questions
1. Brian, an 18-year-old with schizophrenia, 5. Which of the following is not a sign of
has a negative attitude, is delusional, hears untreated schizophrenia?
voices, and is withdrawing from others. A a. Loss of reality
nursing intervention that is appropriate for b. Living in one’s own world
promoting activity for Brian is: c. Maintaining satisfactory performance
a. Tell him “the voices” told you he on the job
should participate in the weekly party. d. Delusions, hallucinations
b. Remind him that he does not want to 6. A nursing intervention for a person with
get worse by sitting alone. schizophrenia is to:
c. Tell him he must join the party; it is a. Reinforce the hallucinations.
part of his care plan. b. Keep the person oriented to reality and
d. Invite him to join in the party. to the present.
2. Shawna is a 22-year-old woman who has c. Encourage the patient to begin
episodes of extreme muscle rigidity and psychoanalysis.
hyperexcitability. She sometimes repeats a d. Encourage competitive activities.
word or a phrase over and over. Attempts 7. Mr. S states, “Look at the snakes on the
to move her are met with even more mus- ceiling.” You see some cracks in the
cle resistance. What is she exhibiting? plaster. Mr. S is experiencing a (an):
a. Catatonia a. Hallucination
b. Disorganized schizophrenia b. Illusion
c. Brief psychotic disorder c. Delusion
d. Schizotypal personality d. Flashback
3. Mr. G is calling out, “Nurse!” When you 8. Your best response to Mr. S might be:
arrive in his room, he tells you to be care- a. “How many snakes do you see, Mr. S?”
ful of the snake in the corner. You do b. “Yes, I see them, too. Let’s go to the
not see anything in the corner. Mr. G is dayroom.”
experiencing a (an): c. “I see some cracks in the plaster, but I
a. Hallucination do not see snakes. Let’s go to the day
b. Attention-getting behavior room.”
c. Illusion d. “I don’t think your medication is work-
d. Delusion ing. I’ll call the doctor.”
4. Of the following responses, which would 9. A patient who repeats a word or part of a
be your best response to Mr. G regarding word over and over might be said to have
the snake? which of the following symptoms?
a. “Don’t worry; I’ll get rid of it.” (You a. Echolalia
pretend to remove the snake.) b. Echopraxia
b. “I don’t see a snake; what else do you c. Echocardia
see that isn’t there?” d. Word salad
c. “I don’t see a snake. It is time for your
group meeting. I’ll walk with you to
the meeting room.”
d. “Where is it? I hate snakes. Let’s get
out of here.”
2993_Ch15_231-244 14/01/14 5:25 PM Page 243
10. An individual stands on the train track 12. The primary goal in working with an ac-
with the train coming nearer. The per- tively psychotic, suspicious patient is to:
son exclaims, “I am invincible! The train a. Improve her relationship with her parents
will not hurt me.” This is an example of: b. Encourage participation in individual
a. Delusions of grandeur psychotherapy
b. Echolalia c. Decrease her anxiety and increase trust
c. Sensory hallucinations d. Promote healthy living habits
d. Extrapyramidal symptoms 13. The most current thinking on the cause
11. Which of the following pairs of symp- of schizophrenia is:
toms are closely associated with EPS? a. A brain disorder
a. Muscle rigidity and protruding b. Primarily a disturbed mother/child
tongue relationship
b. Overly emotional, depressed c. Brain damage caused by the mother’s
c. Shuffling gait and depression use of tranquilizers during pregnancy
d. Fatigue and painful joints d. Alternation in opioid receptors
2993_Ch15_231-244 14/01/14 5:25 PM Page 244
2993_Ch16_245-260 14/01/14 5:26 PM Page 245
C HA PT E R 16
Neurocognitive Disorders:
Delirium and Dementia
Learning Objectives Key Terms
1. Describe the differences between delirium and dementia. • Agnosia
2. Define neurocognitive disorders. • Agraphia
3. List the most common forms of dementia. • Alzheimer’s disease
4. List common causes of delirium. • Apraxia
5. Describe effective treatments for each. • Chemical restraint
• Delirium
• Dementia
• Mild neurocognitive
disorder
• Neurocognitive disorder
• Nocturnal delirium
• Physical restraint
• Pseudodementia
• Vascular dementia
N
eurocognitive disorder is the new memory deficit, language disturbance, and/or
global term that includes the diag- perceptual disturbance. Delirium may in-
noses of delirium and dementia clude alterations in sleep-wake cycle, including
(DSM-5, 2013). In the past these were re- hypervigilant state to stupor. The patient may
ferred to as organic mental syndromes and exhibit nocturnal delirium, known as sundown-
disorders by the American Psychiatric Associ- ing, when confusion and agitation increase at
ation. The disorders in this category all in- dusk. See Table 16-1 for types of delirium with
clude deficits in cognitive function. common symptoms. Delirium usually develops
quickly and often fluctuates throughout the day.
■ Delirium The condition often resolves once the cause is
identified and treated. Delirium should be con-
Delirium is an acute reaction to underlying sidered when the person exhibits sudden onset of
physiological (e.g., toxins, drug reactions, illness) confusion, memory impairment, incoherence,
or psychological stress (e.g., sensory overload). It fluctuating levels of consciousness, sleep-wake
is a temporary condition that is characterized by cycle disruption, hallucinations, and/or delusions.
a disturbance in attention (i.e., reduced ability to Delirium is an extremely common condi-
direct, focus, sustain, and shift attention) and tion seen in the acute hospital, nursing home,
orientation to the environment. For example, and home settings, particularly in the elderly.
the patient may need questions repeated due to DSM-5 reports that delirium occurs in 15%–
inattention, is easily distracted, or needs repeated 53% of older individuals postoperatively and
orientation to the situation. It can also include 70%–87% of those in ICU. The condition also
245
2993_Ch16_245-260 14/01/14 5:26 PM Page 246
unsuccessful. Interventions to use ear- maintain the patient’s dignity and allow
lier include: him or her to do as much independ-
• Providing a safe environment where ently as able.
the patient can walk or pace 9. Provide adequate stimulation: It is as
• Distracting patient to other activities detrimental to understimulate people
• Putting up large signs in the area re- with cognitive disorders as it is to over-
minding patient of his room or areas load them. The brain needs some en-
off limits couragement to activate. This will be a
• Using alarms on the patient or to off- “trial-and-error” situation between the
limit areas (e.g., exit door to stairwell) nurse and the patient, and it will be
• Engaging family and volunteers to different for every patient. Some success
closely watch the patient’s movements has been made with music, pets, art,
When the physician has ordered re- and physical therapies.
straints, the nursing responsibilities include 10. Maintain appropriate milieu: People liv-
careful observation and documentation of ing with irreversible, progressive demen-
alternative interventions that have been tia require special attention to the milieu.
tried. Physical restraints are defined as any Acceptance is mandatory. In dementia,
physical method of restricting an individ- nurses should not emphasize “reality
ual’s freedom of movement, activity, or nor- orientation” such as repeated attempts
mal access to his/her body and cannot be to ask or remind patient of his name, the
easily removed. For physical restraints, each year, and current location—especially in
state has guidelines for how often to check, later stages of the disease. Changes in the
release, and reposition or exercise the pa- brain will not allow the memory to func-
tient. Assessing for signs of dermal ulcers tion successfully and may, in fact, cause
and stiffness of muscles helps to maintain the patient to experience frustration, feel
skin integrity and full range of motion. agitation, and increase acting-out behav-
Chemical restraints are defined as the use iors if “reality orientation” is emphasized.
of a medication as a restriction to manage Reality orientation may be helpful in
the patient’s behavior or restrict the patient’s delirium and early stages of dementia
freedom of movement, and are not a stan- where the patient gains a sense of com-
dard treatment or dosage for the patient’s fort from being reoriented, but with
condition. Again, each state may have short-term memory gaps this may be
guidelines on the use of chemical restraints. helpful only for a brief time.
For chemical restraints, the nurse must doc- Having old photos of the patient
ument the effect of the medication and any or familiar smells such as perfume or
possible side effects. Many medications favorite foods in the environment can
have side effects, such as confusion, restless- have a reassuring effect. Many dementia
ness, and forgetfulness, and may be coun- facilities ask families to bring in special
terproductive for people with delirium and personal items such as photos or memen-
dementia. Medications should not be used tos that can be housed in a “memory
as a substitute for appropriate activities, box” in the patient’s room to provide a
programming, and personal interaction. calming influence from familiar items.
8. Assist with ADLs as appropriate to the situ- 11. Emotional support: The patient often ex-
ation: The nurse will be doing as much periences anxiety as he/she realizes loss of
for the patient physically as the individ- mental abilities. The person can become
ual condition requires. For temporary panicky when disoriented. A consistent,
delirium and early stages of dementia, calm environment is important. Patients
the nurse may only have to use some ver- can also suffer from depression, especially
bal cues as to what the patient needs to in early stages when the full impact of
do. For deeper delirium and later stages the progressive disease is made. Family
of dementia, performing total care for caregivers also need much support as
the patient may be necessary. Always caring for this patient is exhausting. They
2993_Ch16_245-260 14/01/14 5:26 PM Page 256
CASE STUDY
Mrs. G is 84-year-old widow who lives her refrigerator and sees very little food. He
alone. She has episodes of anxiety and asks her what she eats, and she says “yogurt.”
paranoia in her apartment. She calls her She cannot think of anything else. She re-
son at odd hours, telling him that a neigh- ports fear of using the stove so she only
bor is spying on her. Despite these episodes eats cold foods. He looks at her mail and
she seems to function normally and is able notices a past due notice on her water bill.
to care for herself. Her son reports that her She says she is sure she paid that. He is get-
memory seems to be getting poorer, and ting concerned and takes her to a geriatric
he notices that she leaves notes to herself physician for an evaluation. Mrs. G has
around the apartment reminding her to been a widow for 2 years.
lock the door, brush her teeth, or water the The physician does a complete assessment
plants. He also notices that she looks as in the office and orders an MRI. A diagnosis
though she has lost weight recently, though of early to moderate stage Alzheimer’s disease
she tells him she is eating well. He looks in is made.
1. What actions would you suggest the patient and her son institute at this time?
2. How would you differentiate between dementia and depression?
3. What safety measures need to be implemented?
2993_Ch16_245-260 14/01/14 5:26 PM Page 258
REFERENCES nih.gov/alzheimers/publication/alzheimers-
disease-fact-sheet
Alzheimer’s Association. (2013). Alzheimer’s Dis-
Rabins, P., et al. (2007). Practice Guidelines for
ease 2013 Facts and Figures (Vol. 2). Chicago:
the Treatment of Patients With Alzheimer’s Dis-
Alzheimer’s Association. www.alz.org/
ease and Other Dementias in Late-Life. 2nd
alzheimers_disease_facts_and_figures.asp
ed. Retrieved from http://psychiatryonline.org/
Alzheimer’s Association. Stages of Alzheimers
guidelines.aspx
disease. Retrieved from alz.org/alzheimers_
Stanley. M., Blair, K.A., and Beare, P.G. (2005).
disease_stages_of_alzheimers.asp
Gerontological Nursing: Promoting Successful
American Psychiatric Association. (2000). Dia-
Aging With Older Adults. 3rd ed. Philadelphia:
gnostic and Statistical Manual of Mental Dis-
F.A. Davis.
orders IV-Text Revision. Washington DC,
Townsend, M.C. (2012). Psychiatric Mental Health
Author. (Known as DSM-IV-TR)
Nursing. 7th ed. Philadelphia: F.A. Davis.
American Psychiatric Association. (2013). Dia-
gnostic and Statistical Manual of Mental Dis-
orders 5. Washington, DC, Author. (Known WEB SITES
as DSM-5) The Alzheimer’s Association has chapters
Forrest, J., Willis, L., and Holm, K. (2007). throughout the country and provides many re-
Recognizing quiet delirium. American Journal sources and local support groups for caregivers.
Nursing, 107(4), 35–39. http://www.alz.org
Gorman, L., Raines, M., and Sultan, D. (1989). National Institute on Aging, Alzheimer’s
Psychosocial Nursing for the Nonpsychiatric Disease Education and Referral Center
Nurse. Philadelphia: F.A. Davis. http://www.nia.nih.gov/alzheimers/publication/
Gorman, L., & Sultan, D. (2008). Psychosocial alzheimers-disease-fact-sheet
Nursing for General Patient Care. 3rd ed. Psychiatry online guidelines for dementia
Philadelphia: F.A. Davis. http://psychiatryonline.org/content.aspx?bookid=28&
National Institute on Aging. (2012). Alzheimer’s sectionid=1679489
Disease fact sheet. Retrieved from www.nia.
2993_Ch16_245-260 14/01/14 5:26 PM Page 259
Test Questions
Multiple Choice Questions
1. You are working the night shift in your 4. Donepezil (Aricept) is a medication
surgical unit. Ms. Y, one day postopera- approved for the treatment of symptoms
tive for total hip replacement, is taking of Alzheimer’s-type dementia. Nurses
several medications for pain, along with must be alert to which of the following
an antibiotic. She is 70 years old and side effects?
presented as alert and oriented prior to a. Tachycardia
surgery. She lives independently. Ms. Y b. Insomnia
suddenly begins screaming and thrashing c. Mania
in bed, begging you to “Get the spiders d. Weight gain
out of my bed!” What is the best explana- 5. Which statement is not true about
tion for Ms. Y’s behavior? Alzheimer’s disease?
a. Delusions a. It is a dementia disorder.
b. Delirium b. It may occur in middle to late life.
c. Dementia c. It is a chronic disease.
d. Sepsis d. It is caused by hardening of the arteries.
2. The best nursing intervention for you, the 6. Which of the following would you expect
LPN/LVN, to help Ms. Y is: to see in a patient who is diagnosed with
a. Inform the charge nurse and doctor neurocognitive disorder?
immediately. a. Intact memory
b. Turn on the light and ask her where b. Appropriate behavior
the spiders are. c. Disorganization of thought
c. Stop her pain medications. d. Orientation to person, place, and time
d. Check her medical record for a
diagnosis of mental illness. 7. Ms. P has been admitted to your unit
with a diagnosis of right tibial fracture.
3. Mr. H has been admitted to your nursing Her emergency department notes say that
home in Stage 6 Alzheimer’s disease. His she fell at home. She admits to having “a
wife is crying and says to you, “Nurse, lot to drink” over the past week. She is
when will he get better? I don’t know disoriented to time, forgets where she is
what I will do without him home. Why momentarily, is easily distracted, and has
can’t the doctor fix him?” Your best re- a short attention span. She does not an-
sponse to Mrs. H is: swer questions appropriately. Her family
a. “Hopefully with time he will improve.” reports that her behavior has been more
b. “Maybe you should stop visiting for a and more erratic over the past 6 months
few days and then you’ll feel better.” with periods of confusion. Her son re-
c. “You sound really worried. Tell me ports she has been a heavy drinker all her
what the doctor has told you about his life. She is probably experiencing:
condition.” a. Delusions
d. “Mrs. H, your doctor has explained b. Delirium
that Mr. H will not get better. You c. Dementia
need to make a plan for the future.” d. Dilemma
2993_Ch16_245-260 14/01/14 5:26 PM Page 260
C HA PT E R 17
Substance Use
and Addictive Disorders
Learning Objectives Key Terms
1. Describe substance use disorder and how it impacts society. • Addiction
2. Define co-dependency. • Alcohol abuse
3. Define co-occurring disorders. • Alcohol dependence
4. Identify common medical treatments for addictive disorders. • Alcoholism
5. Identify nursing interventions for patients with addictive • Binge drinking
disorders. • Co-dependency
• Co-occurring disorder
• Detoxification
• Dysfunctional
• Psychoactive drugs
• Substance abuse
• Substance dependence
• Tolerance
• Withdrawal
M
ind- or mood-altering substances recent years its use has become much less ac-
have been used throughout human ceptable in U.S. society (Fig. 17-1).
history. Today these include alco- Substance abuse is a major health problem
hol, sedatives/hypnotics, narcotic analgesics, in the United States. Overall 14.6% of
stimulants, hallucinogens, and cannabis as the population has had a substance abuse dis-
well as psychoactive drugs. Most of these order at some time in their lives (Kessler,
categories of substances can be and are used Berglund et al., 2005). Substance abuse con-
legally and therapeutically. They all have tributes to higher health-care costs, significant
the strong potential to be abused and to disability, and suicide attempts (Cook &
become addictive. These substances taken in Alegría, 2011). The National Survey on Drug
excess activate the brain’s reward system and Abuse and Health conducts an annual survey
can lead to neglecting normal activities in of Americans’ use of alcohol and other sub-
favor of seeking out this substance again and stances and provides the following data from
again. 2011.
People use these substances for a variety of
reasons: to relieve physical and emotional • 8.7% of Americans age 12 or older were
pain, relax, elevate mood, enhance socializa- current (past month) illicit drug users,
tion, improve alertness, and alter perceptions meaning they had used an illicit drug
of reality. Alcohol and caffeine are probably during the month prior to the survey in-
the most used socially acceptable substances. terview. Illicit drugs include marijuana/
Tobacco was also part of that group, but in hashish, cocaine (including crack),
261
2993_Ch17_261-286 14/01/14 5:26 PM Page 262
Mental
Substance
disorder such Further
abuse
as psychosis, decline
disorder
depression
Figure 17-2 Common pathways in
co-occurring disorders.
2993_Ch17_261-286 14/01/14 5:26 PM Page 264
week or on a designated week per month. Tool Box | A Brief Guide to Alcoholics
AA meetings are closed—that is, nobody except Anonymous is available at
the alcoholics themselves are allowed to attend. http://aa.org/lang/en/catalog.cfm? origpage=
There is usually a group that has an open meet- 18 & product= 8 t
ing monthly or quarterly. If the meeting is listed
as open, any interested person may attend.
There are corresponding groups for families ■■■ Classroom Activity
of the alcoholic (Al-Anon) and a special group • Attend an open meeting of Alcoholics Anony-
for teenagers (Alateen). Adult Children of Al- mous and identify how the meeting provided
coholics (ACoA) is a branch of AA formed for support to the attendees.
people who are now adults but grew up in an
alcoholic home and were not able to get help at
the time. These groups all follow a similar model. One of the slogans of AA is “One Day at a
Table 17-1 lists the twelve steps of AA Time.” Members of AA believe that they are
(Alcoholics Anonymous, 1981). Other twelve- always in a state of recovery, not that they have
step groups serving other dependency needs, recovered. Recovery from alcoholism is a process.
including narcotics, cocaine, and gambling, With very few exceptions, an alcoholic who is
have modeled themselves after the AA model. recovering cannot ever have another drink, or
he or she risks returning to the abusive patterns.
Other forms of treatment often include
Neeb’s AA is usually a lifetime commitment. family therapy, short-term hospitalization for
■ Tip It is known internationally and the detoxification, and individual and group ther-
person can reach out to any group apy to learn new coping mechanisms. Life
when away from home without alcohol presents many challenges to
271
l Table 17-3 Comparing Commonly Abused Substances—cont’d
272
Drug Intoxication Overdose Withdrawal Nursing Considerations
Cocaine, including Signs: Euphoria, Signs: High temperature, Signs: Fatigue, vivid dreams, • Crack is smoked or injected IV;
crack grandiosity, sexual pupil dilation, tachycardia, depression, anxiety, suicidal has a rapid onset and high
excitement, impaired seizures, arrhythmias, behavior. bradycardia dependency rate
judgment, insomnia, transient venospasms Treatment: Support • Tolerance develops rapidly
anorexia; nasal perforation possibly causing MI or counseling, antidepressants • Cocaine is inhaled, snorted, or
associated with inhaled CVA, coma, death injected IV
route; psychosis associ- Treatment: Supportive • High risk of acquiring HIV, hepatitis,
ated with long-term bacterial endocarditis, and os-
abuse teomyelitis from shared IV needles
2993_Ch17_261-286 14/01/14 5:27 PM Page 272
273
274
l Table 17-3 Comparing Commonly Abused Substances—cont’d
2993_Ch17_261-286 14/01/14 5:27 PM Page 274
275
2993_Ch17_261-286 14/01/14 5:27 PM Page 276
The nurse may also be faced with patients who Neeb’s Recognize that maintaining sobriety
are intoxicated on the substance. This can ■ Tip or abstinence from drugs or alcohol
mean dealing with offensive, abusive behaviors is a lifelong process. During periods
that require maintenance of safety for all in- of stress or illness, the urge to use
volved as well as limit setting. these substances can increase. The
See Table 17-5 for specific interventions patient needs added supports at
related to alcohol and drug abuse disorders. these times
The nursing care plan for a patient abusing Neeb’s Denial is a powerful coping mech-
alcohol is provided in Table 17-6. ■ Tip anism common in alcohol and
substance use disorders that gets
■■■ Critical Thinking Question reinforced by the effects of the sub-
Your 45-year-old patient is admitted to the hospital stance. Patients may minimize the
with multiple injuries that she states she sustained effects of the substance abuse even
in a fall at home. When the husband of the patient when presented with objective data
arrives, he smells of alcohol, is belligerent, and de- like a blood alcohol level or toxicol-
mands his wife be released. After security asks him
to leave, the wife tells you that he has never acted ogy screen. Look for slightest indica-
like this before and she is sorry she upset him by tion of insight and emphasize that
telling him their son acted out in school. She de- rather than support the denial.
nies he hurt her and says that she tripped down
the stairs because she left some of the younger
son’s toys there. You wonder if the wife is covering
up her husband’s drinking problem as an enabler.
What would you consider as possible nursing diag-
noses for this patient? If the husband comes back,
what actions should you consider?
2993_Ch17_261-286 14/01/14 5:27 PM Page 282
CASE STUDY
Jim is a 26-year-old first-year resident in friend based on his back pain. As time
medicine at a large university hospital. His went on, he needed more pain medication
father and mother are both physicians, and to sleep and then started taking a pill
he felt pressure to graduate from medical during his shift when he felt jumpy.
school with high honors. He struggled Colleagues reported Jim was irritable
throughout medical school to maintain and at other times almost euphoric. He was
passing grades but achieved more success in called in by his supervisor when he made a
his last year as he realized how much he prescribing error. Jim felt he needed more
wanted to be a doctor when he was work- Vicodin to function and then he would not
ing with patients. After graduation, he make errors. Then Jim’s friend said he could
ranked high enough to be selected for a not write any more prescriptions for him.
residency at a prestigious hospital. During This friend suggested he pursue pain man-
medical school, he was in a car accident agement referral. Jim was not interested
that left him with residual back pain, and pursued other routes to get pain med-
which he managed with yoga and occa- ication, including writing his own prescrip-
sional ibuprofen. tions to a fake patient. He had a minor car
Once his residency began, he was work- accident when he fell asleep at the wheel.
ing long hours. Often on his feet for long When he returned home from work one
hours, his back pain increased. He no day, the police arrived with a warrant for
longer had time for yoga and ibuprofen unlawful prescription writing. A local
was no longer helping. He had an old pre- pharmacist had become suspicious and
scription for Vicodin, which he took at reported it to the police.
night when he was not on call. It helped Jim is now in police custody. Jim’s father
him sleep and be more rested to function and his hospital supervisor arrived and
well at the hospital. He obtained a pre- proposed a drug treatment program. Jim
scription for more Vicodin from a doctor agreed.
1. Upon entering your drug treatment facility, what information would you want to know
in the admission profile about Jim’s drug use?
2. In reviewing Jim’s case study, at what point did the Vicodin use turn from therapeutic
to substance abuse?
3. Identify two interventions you would use initially to support Jim.
opioid addiction. Psychiatric Clinics of North Townsend, M. (2012). Psychiatric Mental Health
America, 35(2), 297–308. Nursing. 7th ed. Philadelphia: FA Davis.
Lingford-Hughes, A.R., Welch, S., and Peters, L. U.S. Preventive Services Task Force. (2012). U.S.
(2012). Evidence-based guidelines for the Preventive Services task force issues draft rec-
pharmacological management of substance ommendation on screening & behavioral
abuse, harmful use, addiction and comorbid- counseling to reduce alcohol misuse. Retrieved
ity: recommendations from BAP. Journal of from www.uspreventiveservicestaskforce.org
Psychopharmacology, 26(7) 899–952.
National Institute of Alcohol Abuse and Alco- WEB SITES
holism. (2010). Rethinking drinking. Retrieved
http://niaaa.nih.gov/publications/brochures- All the support programs for substance abuse
and-fact-sheets have web sites with resources including how
National Survey on Drug Use and Health. (2012). to locate a nearby group and 24-hour-a-day
Results from the 2011 National Survey on support. These include:
Drug Use and Health: Summary of national Ca.org Cocaine Anonymous
findings. Retrieved from www.samhsa.gov/ Aa.org Alcoholics Anonymous
data/NSDUH/2k11Results/NSDUHresults Na.org Narcotics Anonymous
Al-anon.org Al-anon for loved ones of alcoholics
2011.pdf
Pergolizzi, J.V., Gharibo, C., and Passik, S. National Institute of Alcohol Abuse and
(2012). Dynamic risk factors in the misuse alcoholism
of opioid analgesics. Journal of Psychosomatic www.niaaa.nih.gov/
Research, 72(6), 443–451. Alcohol and substance abuse help for veterans
Stewart, S., and Conrod, P. (2008). Anxiety and www.mentalhealth.va.gov/substanceabuse.asp
Substance Abuse Disorders: The Vicious Cycles National Institute on Drug Abuse
of Comorbidity. New York: Springer. http://www.drugabuse.gov
2993_Ch17_261-286 14/01/14 5:27 PM Page 285
Test Questions
Multiple Choice Questions
1. The defense mechanism most frequently c. “Sally, why do you keep lying for Susie?
demonstrated by the chemically dependent Just because she’s in trouble doesn’t
person is: mean you have to cover up for her.”
a. Undoing d. “Susie, this is just a stage you’re going
b. Rationalization through. Everybody does it; it’s not a
c. Denial big deal. You’re young! Have fun!”
d. Reaction formation 6. Sally and Susie seek treatment. Susie is
2. Nurses know that alcohol functions as a: treated as an inpatient and Sally as an out-
a. CNS depressant patient. The nurse planning discharge
b. CNS stimulant teaching from their programs will encour-
c. Major tranquilizer age them to:
d. Minor tranquilizer a. Attend weekly AA and Al-Anon
3. The patient who is experiencing delirium meetings.
tremens is most likely to exhibit which of b. Check back into the hospital unit weekly.
the following symptoms? c. Attend weekly sessions with the
a. Tremors psychologist.
b. Auditory hallucinations d. Attend weekly Adult Children of
c. Confusion Alcoholics meetings together.
d. All of the above 7. Your patient admits to using an illegal
4. Sally and Susie are twins. They are 20 years substance daily, thinking about it when
old. Susie has a habit of drinking too not actually using it, and spending a lot
much when they go out, and this has been of time figuring out where to get it. This
more frequent. They were out celebrating patient could have:
their birthday last night, and this morning a. A delusion
Susie is vomiting. Sally calls her sister’s b. DTs
teacher. “Susie is really ill. I think she has c. An addiction
the flu; anyway, she can’t come to school d. Dementia
today. She said she has a test today and an 8. One of the major skills a person/family
assignment that she was supposed to pick can learn during substance abuse treat-
up. I can come in and get the assignment ment is:
for her. When can she make up the test?” a. Honest communication
Sally’s behavior might indicate: b. Co-dependency
a. Collaboration c. Denial
b. Compensation d. Scapegoating
c. Lying 9. Your spouse has been an alcoholic for
d. Co-dependency many years. She/he has been sober for the
5. You are Sally and Susie’s friend. A thera- last two years but has begun drinking
peutic response to them might be: again. She/he drives drunk. You fear for
a. “Sally and Susie, you are really going to your spouse’s life, so you begin driving
get in trouble if you keep partying like him/her places. You are displaying what
that. It’s bad for you.” kind of behavior?
b. “Sally and Susie, I care for you both, a. Dry drunk
but Susie, you misuse alcohol. You b. Co-dependent
both need help. Sally, you are not help- c. Compassionate
ing Susie by ‘taking care’ of her; she d. Tough love
needs to do it herself.”
2993_Ch17_261-286 14/01/14 5:27 PM Page 286
C HA PT E R 18
Eating Disorders
Learning Objectives Key Terms
1. Define anorexia. • Anorexia nervosa (also
2. Describe the similarities and differences between anorexia called anorexia)
and bulimia. • Binge eating disorder
3. Define morbid obesity. • Body image
4. Discuss bariatric or “weight loss” surgery. • Body mass index (BMI)
5. Identify populations at risk for eating disorders. • Bulimia
6. Identify possible causes of eating disorders. • Morbid obesity
7. Describe nursing interventions for patients with eating disorders. • Obesity
• Purging
D
ieting is a national obsession, espe- ■■■ Classroom Activity
cially with women. Numerous fit- • Discuss with classmates their experiences with
ness clubs are filled with individuals eating disorders in themselves or friends.
trying to attain the idealized thin, muscular
body. The Barbie doll became the idealized
female body shape for several generations. or overeating. Rather, they are psychiatric
Extreme thinness is increasingly common in disorders with substantial emotional and
models and celebrities. It seems that it has physical consequences.
become accepted behavior to be obsessed
with body weight and shape and to view food
as a source of stress. Self-esteem and happi-
■ Anorexia Nervosa
ness in young girls are often linked to weight The term anorexia (as used in anorexia ner-
and body shape. When this social influence vosa) is really a misnomer because this condi-
is combined with certain biological, psycho- tion has very little to do with reduced appetite.
logical, and family dynamic factors, it could It has more to do with the person’s morbid fear
be the beginning of an eating disorder, in- of obesity causing anxiety and obsessive fear
cluding anorexia nervosa and bulimia ner- of losing control of food intake. In fact, the
vosa (Yager & Andersen, 2005). Obesity and person is often hungry and views the discom-
morbid obesity are not considered eating fort of hunger as a reminder of the deprivation
disorders, but their effects often lead to he or she needs to inflict on himself or herself.
emotional distress. Eating disorders have Only in the late stages is appetite actually lost.
little to do with simply not eating enough The distorted body image causes the patient
to have a personal view as fat even though
Tool Box | The National Eating Disorders appearing emaciated (Fig. 18-1). No amount
Association Information and Referral hotline of weight loss relieves the anxiety, causing
is 800-931-2237 and web site at: this deadly cycle to continue. Complications
www.nationaleatingdisorders.org can continue for years, even after successful
treatment.
287
2993_Ch18_287-300 14/01/14 5:27 PM Page 288
Extreme weight loss is usually hidden to approach as they are relieved they no longer
avoid exposure of the illness. Some ways the have to make decisions about food; however,
individual achieves this are by wearing baggy the team must consider the ethics of involun-
clothes, moving food around on the plate to tary re-feeding. Every effort must be made for
give the impression of eating, exercising in the patient to eat voluntarily (American Psy-
secret, not eating unless certain demands chiatric Association, 2006). Others become
about food combinations are met, or giving more anxious and resentful with forced re-
excuses for not eating, such as snacking before feeding and need to try to take more drastic
dinner. Once weight loss is exposed, the in- measures to take control of their intake by, for
dividual often objects to treatment and denies example, hiding weights in clothes to feign
the seriousness of the condition in an effort weight gain or changing drip rates on tube
to continue to control the illness. feedings. Total parenteral nutrition can be
associated with many complications, so is
Etiology of Anorexia Nervosa usually avoided if possible.
Causes of anorexia nervosa include genetic Behavior programs often include building
and biological factors along with psychological in rewards for weight gain and restrictions for
ones. Dopamine regulation and dysfunction weight loss as well as keeping a food diary.
of the hypothalamus are viewed as important Therapeutic approaches should focus on in-
contributors. Psychological theory suggests creasing socialization and self-esteem. Suc-
that the core of anorexia is the child’s fear cessful treatment has focused on the goals of
of maturing and unconscious avoidance of returning to normal weight, stopping abnor-
developmental tasks. By not eating, the person mal eating behaviors, dismantling unhealthy
forestalls sexual development and remains a thoughts, treating comorbidities, and plan-
child in the family. Other dynamics include ning for relapse prevention (Anderson &
overly demanding parents and profound dis- Yager, 2009). The dietary regimen generally
turbance in the mother/child relationship. promotes slow, steady weight gain of no more
Anorexia can represent a way to maintain con- than 3 pounds per week ( Yager & Anderson,
trol over parental figures. Anorexia requires a 2005).
strong need to control one’s intake, which
counteracts feelings of loss of control and
avoidance of conflict. Neeb’s Patients with anorexia often have a
■ Tip strong need to control their environ-
Treatment of Anorexia ment, leading to power struggles
Nervosa with the nurses.
Treatment generally focuses on a collabora-
tive approach between the following: internal
medicine; behavioral approaches; nutrition Neeb’s It is very stressful to care for a patient
counseling; individual, group, and family ■ Tip who refuses to eat. Nurses caring
therapy; and pharmacological management. for these patients may experience
Specialized inpatient treatment programs are frustration and anxiety as no matter
available in some areas. what they do, the patient will not
Mortality rate for anorexia can be high, eat. Collaborating with the interdis-
with serious complications including bone ciplinary team is essential.
loss, heart failure, serious arrhythmias, and
electrolyte imbalances. Close medical moni-
toring is essential for the patient with this dis-
■■■ Classroom Activity
order. A patient with severe anorexia may • Obtain information about local eating disorders
require long-term hospitalization with some treatment programs and review and discuss with
form of artificial nutrition if severely malnour- classmates.
ished. Some anorexics do better with this
2993_Ch18_287-300 14/01/14 5:28 PM Page 290
■ Bulimia
Bulimia (also called bulimia nervosa) is binge
eating followed by purging in an effort to
control weight. Binging is eating large quan-
tities of food at one sitting. The binge eating
is followed by purging, usually in the form of Figure 18-2 Bulimic woman vomiting after
self-induced vomiting, though laxatives and eating a large meal.
diuretics can also be used. The purging is
often a result of the shame and guilt of the
binge. Bulimia was officially designated as a It is common that these behaviors are hidden
psychiatric disorder in 1980 and is harder to for years. It affects a larger cross section of
diagnose than anorexia. Many of the behav- the population than anorexia does. Those
iors are in private, and the person may appear with bulimia rapidly consume huge amounts
to be a normal weight to others (Fig. 18-2). of food—as much as 8,000 calories in a
2-hour period several times daily. Bulimia,
like anorexia, tends to be manifested during
Pharmacology Corner: adolescence. The binge may be triggered by
a stressful event, feelings about weight and
Anorexia appearance, hunger from dieting, or negative
There are no medications to specifically self-image. Many celebrities have acknowl-
treat anorexia, but medications can be use- edged a history of bulimia which has given
ful to help manage some of the behaviors, this disorder more public attention. This dis-
for example, anxiety and depression as well order is much more common in females
as obsessive-compulsive behaviors, which though does exist in males.
can be seen in some anorexics. Fluoxetine
(Prozac) as well as other SSRIs have been
used in some cases; however, side-effect Cultural Considerations
profiles can be high due to the patient
being underweight. Anti-anxiety medica- Bulimia tends to occur in cultures where
tions given prior to meals have been useful thinness is highly valued and where there
for some. is an abundance of food.
2993_Ch18_287-300 14/01/14 5:28 PM Page 291
Binge eating disorder is recognized by on dieting and how to control their weight.
psychiatry as a disorder on its own. Individu- Their self-concept is closely tied to their
als with this disorder are more often obese or appearance.
exhibit fluctuations in weight. This diagnosis
is believed to be more common than anorexia Etiology of Bulimia
or bulimia. Binge eating disorder is character- Because bulimia has close ties to depression,
ized by eating large amounts of food rapidly bulimics may have abnormalities in levels of
when not hungry, eating alone, and experi- serotonin. An impaired satiety mechanism
encing feelings of disgust and guilt after also could be a factor as the person may not
overeating. The person with binge eating dis- recognize when he/she has had enough to
order generally does not purge. To receive this eat. Psychological theories include low self-
diagnosis the binging must occur at least once esteem, presence of conflict in parental rela-
per week for 3 months. tionships, and family history of alcoholism
and abuse. These individuals are more likely
Neeb’s People with bulimia often keep their to have comorbid psychiatric disorders, such
■ Tip disorder secret and are only found as borderline personality disorder, panic dis-
out when a friend or relative finds order, substance use disorder, and major
evidence of purging behaviors such depression. Childhood obesity may be a con-
as vomiting or laxatives. tributing factor.
Treatment of Bulimia
Symptoms of Bulimia The patient must acknowledge the disorder.
Box 18-2 lists the most common symptoms Bulimics may suffer in silence for years be-
of bulimia. Bulimic individuals often are fore acknowledging the need for treatment.
very self-conscious about their weight and Individual, group, and family therapy are
appearance, and may focus a lot of their time important components of treatment to gain
insight into feelings that lead up to the need
to binge as well as to treat depression or
l Box 18-2 Behaviors, Signs, and other disorders. Keeping a food diary with
Symptoms of Bulimia associated feelings is a common behavioral
approach. Complications of bulimia include
• Extreme dieting electrolyte imbalance, dehydration, and tears
• Use and abuse of laxatives or syrup of in the gastric or esophageal mucosa that re-
ipecac (to induce vomiting) quire involvement of internal medicine and
• Use and abuse of diuretics
• Obsession with food and eating
dentistry. The support group Overeaters
• Poor self-concept Anonymous has been helpful for bulimics.
• Thoughts of harming self
• Routine use of bathroom immediately after
eating ■■■ Critical Thinking Question
• Erosion of tooth enamel or hoarseness Your friend Carole constantly talks about her
from vomiting weight. She needs frequent reassurance that she
• Extreme sensitivity to body shape and is attractive, but then criticizes herself for being
weight fat. She is not overweight in your opinion. She is
• Poor self-concept part of group that meets monthly at a restaurant
• More likely to appear normal weight or for drinks and dinner. You notice that she eats a
slightly overweight very large, high-calorie meal each time but visits
• Impulsive the restroom two to three times during the
evening. You are wondering if she has bulimia.
• Feeling depressed, guilty, worthless What else would you look for to consider bulimia?
Source: Adapted from Gorman & Sultan (2008) and Townsend What concerns would you have for her?
(2012).
2993_Ch18_287-300 14/01/14 5:28 PM Page 292
• Nutrition, imbalanced: more than body the caloric intake or the healthy food
requirements choices, not the weight change. How
nurses word the reinforcement can be
General Nursing Interventions crucial to the patient’s willingness to
continue the plan of care (Berkman et
1. Promote positive self-concept: Gaining the
al., 2006; Crisafulli, Von Holle, & Bulik,
patient’s trust and giving positive rein-
2008; Silber, Lyster-Mensh, & DuVal,
forcement for the progress the patient
2011).
makes will help the patient learn to
4. Promote self-acceptance: Anxiety over
change his or her lifestyle.
one’s body image is a frequent contrib-
2. Promote healthy coping skills: Nurses who
utor to distress in these patients. Pro-
understand that developing healthy coping
moting self-acceptance, feedback, and
skills is time consuming and difficult for
realistic expectations are all important.
anyone with an eating disorder are able to
Encourage the patient to think about
demonstrate confidence that the patient
accomplishments unrelated to body
can change. Empathy for the depth of
weight.
these disorders will help gain the patient’s
trust and cooperation. The nurse must be See Table 18-2 for specific interventions
careful not to be manipulated into nega- for each eating disorder.
tive behaviors by the patient with anorexia.
Setting limits on behavior is part of the
plan of care. Having the patient consis- ■■■ Critical Thinking Question
You are caring for a 21-year-old woman with
tently stay within those limits is part of anorexia nervosa. She is in the hospital receiving
teaching new lifestyle behaviors. enteral feedings due to extreme weight loss. She
3. Promote adequate nutrition: The physi- just started eating small amounts of food as well.
cian and dietitian or nutritionist will When you walk in the room, you see the patient
meet with the patient to discuss calorie staring at her tray and looking very anxious. She
tells you, “Take this away.” How should you respond?
and nutrient requirements. Most of these What factors might have triggered this reaction?
patients will have nutritional deficiencies—
even those who are overweight. Nurses
are responsible for monitoring the The nursing care plan for patients with eat-
patient’s ability and willingness to con- ing disorders is provided in Table 18-3.
sume the specified amount of food.
Usually, smaller and more frequent meals
are tolerated better than the traditional ■■■ Classroom Activity
three larger meals. For a person with • If caring for an anorexic patient, review the care
an aversion to food, presenting a large plan so consistent behavioral approaches are
tray of food can be overwhelming and followed.
discouraging. Positive reinforcement • Review recommendations from the nutritionist.
• For the morbidly obese patient, identify ahead
for complying with caloric intake can of time what resources are available to assist in
be helpful. Note: When implementing patient care, for example, scale, bed, proper size
this type of behavior modification, the wheelchair, and proper size patient gown.
nurse would be better served to praise
2993_Ch18_287-300 14/01/14 5:28 PM Page 296
CASE STUDY
Penny is a 22-year-old woman who has night she becomes increasing anxious.
recently graduated from college. She has Penny has kept bags of cookies and potato
struggled with her weight all her life. She chips hidden and often eats entire packages
frequently refers to herself as fat and unat- of these items. While she is eating these
tractive though her weight appears normal items, she reports feeling relaxed, but
for her height. Friends frequently encour- shortly after, her stomach aches and she
age her to be more accepting of herself. She feels anxious and guilty. She often reduces
is currently job hunting and spends most her anxiety by sticking her finger down her
days at a coffee shop searching for jobs on throat to induce vomiting. After vomiting,
her computer. She rarely eats during the she collapses in bed and often cries herself
day, but while alone in her apartment at to sleep.
International Journal of Eating Disorders, Yager, J., and Andersen, A.E. (2005). Clinical
41(4), 333–339. practice. Anorexia nervosa. New England
Goldsmith, C. (2000). Obesity: Epidemic of the Journal of Medicine, 353(14), 1481–1488.
21st century. Newsweek, May 8, 2000.
Gorman, L., and Sultan, D. (2008). Psychosocial WEB SITES
Nursing for General Patient Care. 3rd ed.
Philadelphia: FA Davis. National Institute of Mental Health provides
Hoek, H.W., and Van Hoeken, D. (2003). Re- information on diagnosis and treatment of
view of the prevelance and incidence of eating eating disorders.
disorders. International Journal of Eating www.nimh.nih.gov/health/publications/eating-
Disorders, 34(4), 383–396. disorders/index.shtml
Ogden, C., and Carroll, M. (2010). Prevalence Eating Disorder Referral and Information
of overweight, obesity and extreme obesity Center with specific information on males
among adults through 2007-8. Retrieved with eating disorders:
from cdc.gov/nchs/fastats/overwt.htm www.edreferral.com/males_eating_disorders.htm
Silber, T.J., Lyster-Mensh, L.C., and DuVal, J. National Alliance on Mental Illness with
(2011). Anorexia nervosa: Patient and detailed information on eating disorders:
family-centered care. Pediatric Nursing, http://www.nami.org/Content/NavigationMenu/
37(6), 331–333. Inform_Yourself/About_Mental_Illness/By_Illness/
Townsend, M. (2012). Psychiatric Mental Health Eating_Disorders.htmWeight Control Information
Nursing. 7th ed. Philadelphia: F.A. Davis. Center through the National Associations
U.S. Preventive Services Task Force. (2012).
of Diabetes, Digestive, and Kidney Disease
www.win.niddk.nih.gov/
Screening for and management of obesity
in adults. Retrieved from www.uspreventive- National Eating Disorders Association pro-
servicestaskforce.org/uspstf11/obeseadult/ vides a hotline and information for patients
obesesum.htm with eating disorders and their families.
Yager J. (2006). Treatment of Patients With Eating www.nationaleatingdisorders.org/
Disorders. 3rd ed. Retrieved from http:// Overeaters Anonymous
psychiatryonline.org/content.aspx?bookid= overeatersanonymous.org
28§ionid=1671334
2993_Ch18_287-300 14/01/14 5:28 PM Page 299
Test Questions .
9. Your new admission, a 14-year-old female, 10. In bulimia, the purging is done to
presents with multiple symptoms includ- achieve which of the following?
ing recent extreme dieting, use of laxatives a. Feelings of euphoria at getting rid
and diuretics, thoughts of suicide, impul- of the food
sive behavior, and erosion of the enamel b. A need to gain attention
on her teeth. The patient’s medical diag- c. A release of tension followed by
nosis most likely is: depression and guilt
a. Anorexia nervosa d. A way to gain control
b. Binge eating
c. Bulimia nervosa
d. Morbid obesity
2993_Ch19_301-322 14/01/14 5:28 PM Page 301
U
UNNIITT 32
Special
ThreatsPopulations
to Mental
Health
2993_Ch19_301-322 14/01/14 5:28 PM Page 302
2993_Ch19_301-322 14/01/14 5:28 PM Page 303
C HA PT E R 19
Childhood and Adolescent
Mental Health Issues
Learning Objectives Key Terms
1. Identify child and adolescent populations at risk for mental • Attention-deficit/
health disorders. hyperactivity disorder
2. Describe the impact of autism spectrum disorder on the (ADHD)
family. • Autism spectrum
3. Define three mental health conditions of childhood/adolescent disorder
age groups. • Bipolar disorder
4. Identify treatment modalities used in childhood/adolescent • Bullying
age groups. • Conduct disorder
5. Identify two medications used to treat attention-deficit/ • Cyberbullying
hyperactivity disorder. • Hyperactivity
6. Identify age-appropriate nursing care for two selected mental • Impulsivity
health issues.
T
oday, children are displaying behav- may encounter. The frequency of divorce,
iors and being diagnosed with mental less traditional family roles, and parents
disorders that two or three genera- working outside of the home has led to a
tions ago were nonexistent or at least not so generation that must cope with stresses ear-
readily observed in society. Many factors lier in life. Many children are dealing with
contribute to this, including greater access anxieties that were unknown in previous
to mental health information by parents generations, which contributes to a variety
and teachers. However, stresses on children of disorders.
today are much different than in previous Children and adolescents are at risk for
generations and are contributing as well. developing many of the same mental health
The fast pace of life, the Internet, social disorders as adults. Family history of sub-
media, continuous exposure to news, instant stance abuse, schizophrenia, and bipolar dis-
access to information, and exposure to vio- order will impact the development of mental
lence at a young age all lead to children health problems in children and adolescents.
growing up more quickly and having to deal Family dynamics will influence the develop-
with many issues that previous generations ment of many disorders as well.
never addressed until they were much older. The Centers for Disease Control and
The growing trend toward bullying and Prevention’s National Health and Nutrition
especially cyberbullying, where the Internet Examination Survey (NHANES) data show
is used to embarrass or shame peers, has that approximately 13% of children ages 8
added another stressor that young people to 15 had a diagnosable mental disorder
303
2993_Ch19_301-322 14/01/14 5:28 PM Page 304
Cultural Considerations
Figure 19-3 Suicides among teenagers are
growing alarmingly. Many of the teens who These conditions cross all ethnic groups.
attempt suicide state feelings of anger and In the past, these disorders were less fre-
frustration about not being listened to or not quently diagnosed in non-Caucasian soci-
being taken seriously as the reason for their ety, but now parents and the education
action. (Courtesy of Centers for Disease Control and system are more informed to improve
Prevention, National Center for Injury Prevention earlier identification across all groups.
and Control, Atlanta, GA.)
2993_Ch19_301-322 14/01/14 5:28 PM Page 307
Neeb’s Ensure that parents are familiar with 5. Encourage the completion of simple tasks.
■ Tip all potential side effects and required Give the child honest feedback on all
monitoring for their child. successes.
6. Provide a safe environment where the
child feels comfortable to share fears and
Nursing Care of Children and concerns and has an outlet for pent-up
Adolescents With Depression, energy and frustration.
Bipolar Disorder, and Suicidal 7. Respond to any self-destructive behavior
Behavior with concern and action to maintain
safety. Encourage the child who has self-
Common nursing diagnoses for children destructive thoughts to talk with an adult.
and adolescents with depression include the Children should be taught to never keep
following: secret another’s suicidal plan.
• Anxiety See Chapters 11, 12, and 13 for more in-
• Coping, ineffective terventions for depressive disorders, bipolar
• Hopelessness disorders, and suicide. See Nursing Care Plan
• Injury, risk for in Table 19-1.
• Self-esteem, low
but do not always perform at their level of school and home life can make a difference.
intelligence. This can include a system of rewards and con-
A definitive cause of ADHD has not been sequences to help guide their child’s behavior
confirmed. See Box 19-2 for list of potential and handle disruptive behaviors. Support
causes. Combinations of organic, genetic, and groups can help parents connect with others
environmental factors may put a person at who have similar problems. Parents need on-
higher risk. It is common that parents of the going support programs.
ADHD child showed signs of hyperactivity in
their childhoods, indicating a strong genetic
Tool Box | National Institute of Mental
component. Abnormal levels of neurotransmit- Health ADHD publication:
ters are associated with many of the symptoms www.nimh.nih.gov/health/publications/
of ADHD, as is abnormal brain function. attention-defi cit-hyperactivity-disorder/
Chaotic family life is also a factor. Some children how-is-adhd-treated.shtml
have benefitted from diet modifications such as Children and Adults with ADHD (CHADD)
eliminating foods like milk products or sugar. provides resources to children and parents:
www.Chadd.org
head on objects. Repetitive patterns can in- Disease Control and Prevention, “Autism
clude excessive adherence to routines, ritual- Spectrum Disorders,” 2012). This is a 78%
istic behavior, and repetitive speech or motor increase from 2002, reflecting the increased
patterns such as rocking or spinning. awareness of parents and doctors to the early
Children with ASD commonly exhibit the signs. ASD affects males three to four times
following symptoms: more frequently than it affects females.
Sadly, at this point in time, it is not curable
• No response to their name by 12 months
and most individuals will require lifelong
• Not pointing at objects to show interest
treatment. Children with severe autism are
(e.g., not pointing at an airplane flying
considered disabled for life. Autism should
over) by 14 months
not be confused with or misdiagnosed as
• Not playing “pretend” games (e.g., pre-
schizophrenia, although some behaviors may
tending to “feed” a doll) by 18 months
be similar.
• Avoiding eye contact and wanting to be
Causes of autism are not confirmed. Ge-
alone
netics, viral infections, and chemicals found
• Having trouble understanding other
in the environment are suspected causes or
people’s feelings or talking about their
contributors to development of autism. For
own feelings
parents with one autistic child, there is about
• Delayed speech and language skills
a 5% chance of having a second child with
• Repeating words or phrases over and over
autism. Serotonin levels have been shown
(echolalia)
to be diminished in the left frontal lobe of
• Giving unrelated answers to questions
many with autism. Fragile X syndrome, con-
• Getting upset by minor changes
genital rubella, exposure to some medications
• Obsessive interests
in utero, and tuberous sclerosis have been
• Flapping their hands, rocking their body,
suggested as possible causes of ASD. The
or spinning in circles
increased incidence of ASD has led to more
• Unusual reactions to the way things
emphasis on research.
sound, smell, taste, look, or feel
• Appearing to be in their own world
(Adapted from CDC Facts about ASD,
Neeb’s Some people continue to believe
2012) ■ Tip that autism is caused by childhood
vaccines. This has led some parents
To make the diagnosis, doctors may also to refuse vaccines for their infants,
look at failure to meet certain developmental which can expose them to nor-
tasks, such as a baby not babbling or per- mally preventable illnesses and
forming gestures (pointing, grasping, etc.) contribute to endangerment of
by age 12 months, or, at any age, losing others. If parents are concerned
any language or social skills that had been about vaccines, encourage them
acquired. Sometimes the child may appear to discuss their concerns with
to have normal development and then stop the physician before making any
gaining new skills. There are several inven- decisions.
tories that the physician, psychologist, or
psychiatrist might administer to help with
diagnosing. Parents often notice the signs Tool Box | National Institute of Health Fact
Sheet on Autism:
by age 2 when the child is not developing
www.ninds.nih.gov/disorders/autism/detail_
language skills and/or showing difficulty autism.htm
with social interaction as in not making eye Services for people with autism and Asperger’s
contact or makes repetitive nonpurposeful syndrome provide resources and support:
movements. aspergersyndrome.org
The incidence of ASD is on the rise. The CDC Fact Sheet about ASD
CDC reports that 1 in 88 U.S. children www.cdc.gov/ncbddd/autism/facts.html
have autism spectrum disorder (Centers for
2993_Ch19_301-322 14/01/14 5:28 PM Page 314
these children are viewed as “bad” or delin- that are sometimes seen in conduct disorder
quent rather than having a psychiatric disor- including callousness and lack of remorse.
der. These children exhibit a repetitive and When a person with conduct disorder has
persistent pattern of behavior in which the these traits, he/she is harder to treat. Conduct
basic rights of others or major age-appropriate disorder may be preceded by oppositional
societal norms or rules are violated. Conduct defiant disorder (ODD) in some children,
disorder is now categorized under Disruptive, which is a pattern of negativistic and hostile
Impulse Control and Conduct Disorders in behavior toward authority figures.
DSM-5. The diagnosis of conduct disorder is Causes/contributing factors to conduct
based on the presence of a pattern of aggres- disorder include a variety of factors:
sive behavior to people and/or animals, de-
• Victim of child abuse/neglect
struction of property, deceitfulness, or theft
• Drug addiction or alcoholism in the
and/or serious violation of rules. The diagno-
parents
sis is much more common among boys. The
• Family conflicts
onset can be in childhood or adolescence. For
• Genetic defects
an accurate diagnosis, the behavior must be
• Poverty
far more extreme than simple adolescent re-
• Exposure to toxins
bellion or boyish enthusiasm. It is a pattern
• Head trauma, brain disorder
of behavior; a one-time incident does not
• Prenatal exposure to cocaine
diagnose the condition. Some behavior pat-
• History of attention-deficit/hyperactivity
terns might be bullying, displaying or using
disorder
a weapon, arson, lying, fighting, animal abuse,
• Substance abuse
truancy from school, chronic rule breaking,
and running away from home (Fig. 19-4). Treatment of Children and
Careful screening and medical testing are Adolescents With Conduct
important, as much change is happening
developmentally in this age group. Conduct
Disorder
disorder has been known to be a precursor of Medical treatment for conduct disorder first in-
bipolar disorder and/or antisocial personality cludes a thorough assessment. Sometimes, there
in adulthood for some. Conduct disorder can is an underlying medical condition in conduct
occur with or be confused with ADHD, disorder, such as closed head injury or a seizure
mood disorders, and learning disabilities. disorder. The physician will need to assess and
DSM-5 has noted several specific patterns treat the underlying disorder as well as the be-
haviors associated with the conduct disorder.
Once the diagnosis is made, treatment in-
cludes counseling for the parents and family as
well as the affected child. A child psychiatrist
can work with the patient to address past trau-
mas and anger issues. Parenting skills, consis-
tency in limit setting, and progressing maturity
of the child may, over time, often lessen or
eliminate the behaviors of conduct disorder, es-
pecially as the child moves out of adolescence.
Parent Management Training is an approach
that teaches skills to parents about more effec-
tive ways to respond to episodes of aggression.
Figure 19-4 Recurrent bullying is a behavior Teachers need to have skills to address these
that may indicate a conduct disorder, and it issues. Residential treatment is sometimes pre-
can be found among both boys and girls. scribed for children with this disorder. Group
(Courtesy of U.S. Department of Health and Human therapy of some form can help the child relate
Services, Office of Women’s Health, Fairfax, VA.) more appropriately to his/her peer group.
2993_Ch19_301-322 14/01/14 5:29 PM Page 317
and positive reinforcement from the Recently, black box warnings have been
nurse and medical or counseling staff. applied to certain antidepressants when
When the child is involved in hurting used with children and adolescents;
others or in risky behaviors, the adults some antidepressants may actually
have to take control to stop these increase the chance for suicide.
behaviors.
5. Reinforce information about medications: 3. Incidence of autism spectrum disorder
The physician should discuss the effects has shown a dramatic increase in the last
and side effects of any medications or- few years. It is a serious disorder that has
dered. Family members may have further lifelong effects.
questions for nurses. Be prepared to assist 4. Parents, family members, and other
with clarification about medications. primary caregivers need to be involved
in the treatment of children and adoles-
■■■ Key Concepts cents. Consistency of care is crucial.
Parents may need counseling in order
1. Children and adolescents do experience to become more effective in their role
threats to their mental health. They have as parents.
the same illnesses as adults but may
5. ADHD and conduct disorders present
manifest them in different ways. Some
challenges to nurses working with chil-
illnesses continue into adulthood.
dren and teens.
2. Medications and therapy are effective for
a great many people in these age groups.
CASE STUDY
Sharon, a 15-year-old girl, was brought to stealing money from other students’ lock-
your family practice clinic by her mother. ers. When asked about her behavior at
Her mother explained that Sharon was sus- home, Sharon reports that her mother fre-
pended from school for assaulting a teacher quently “gets on my nerves” and, at those
and needed a “doctor’s evaluation” before times, Sharon leaves the house for several
she could return to class. The history reveals days. The family history indicates that
that this is Sharon’s tenth school suspension Sharon’s father was incarcerated for auto
during the past 3 years. She has previously theft and assault. Sharon’s mother fre-
been suspended for fighting, carrying a quently leaves Sharon and her 8-year-old
knife to school, smoking marijuana, and brother unsupervised overnight.
1. Given this information, what suggestions could be made to help this mother cope with
the teen’s behavior? How would you approach Sharon on first meeting her?
2. What possible diagnoses do you think would be considered?
Test Questions
Multiple Choice Questions
1. An 8-year-old child is in the waiting 5. Which of the following groups of med-
room. This child has a diagnosis of con- ications are most commonly used with
duct disorder. You call another patient ADHD?
to the room but notice this child begin- a. CNS depressants
ning to act out inappropriately. Your first b. CNS stimulants
concern and nursing action would be: c. Antidepressants
a. Ask the parent to take the child d. Antipsychotics
outside until they are called for their 6. Martin is 7 years old and has a diagnosis
appointment. of ADHD. He has broken his arm and
b. Provide an environment of safety for requires surgery to have it set. You are the
the child and parent. nurse doing the admission checklist with
c. Change the rooming order and take Martin and his family. You know that
this parent and child ahead of the people with ADHD:
patient just called. a. Have normal or above average
d. Wait a few minutes; the child will intelligence
probably calm down soon. b. Are impulsive
2. The child with autism has difficulty with c. Are inattentive or easily distracted
trust. With this in mind, which of the d. All of the above
following nursing actions would be most 7. The single most common symptom of
appropriate? autism is:
a. Encourage staff to hold the child as a. Strong ability to make friends
much as possible. b. Impaired social functioning
b. Support different staff caring for child c. Appropriate emotional responses
so she gets used to other people. d. Achieving and maintaining age-
c. Encourage the same staff person to care appropriate developmental tasks
for the child each day.
d. Avoid talking to the child so she will 8. The parents of 6-year-old Anna say, “Nurse,
not be fearful of you. why us? The doctors tell us Maria has the
most difficult of all childhood develop-
3. Your 5-year-old patient is not talking to mental disorders to cure. What did we do
you or the social workers. You suggest wrong? What can we do for her?” Your
giving her some toys and drawing best response might be:
materials. Your rationale for this is: a. “The doctor is correct.”
a. It gives you one less person to work b. “Her medications should help calm her
with at the moment. somewhat.”
b. You know children can be bribed. c. “We have specialists here who can help
c. You think she might talk if she were you. I will call someone.”
distracted. d. “Maybe she will outgrow the autism.”
d. Children often communicate feelings
through their play.
4. Which of the following activities is most
helpful for a child with ADHD?
a. Checkers
b. Pool
c. Video games
d. Volleyball
2993_Ch19_301-322 14/01/14 5:29 PM Page 321
9. Which of the following parental traits 10. What is the major concern in administer-
would be most likely to predispose to ing antidepressants to depressed children?
conduct disorder in the child? a. Side effect of dry mouth may affect
a. Overprotective parents appetite.
b. Parents with very high expectations of b. The child may not want to swallow
academic excellence these pills.
c. Chaotic home life with both parents c. The child is at higher risk for suicide.
being heavy drinkers d. The child needs to stop drinking milk
d. One parent with a physical disability with these medications.
2993_Ch19_301-322 14/01/14 5:29 PM Page 322
2993_Ch20_323-334 14/01/14 5:29 PM Page 323
C HA PT E R 20
Postpartum Issues
in Mental Health
Learning Objectives Key Terms
1. Differentiate between postpartum blues and postpartum • Postpartum blues
depression. • Postpartum depression
2. Define postpartum psychosis. • Postpartum psychosis
3. Discuss nursing interventions for new mothers who are
feeling depressed.
4. Discuss possible side effects of psychotropic medications
during pregnancy and breastfeeding.
Postpartum Blues
E
ven though childbirth is exhilarating ■
for most women, postpartum blues is
a common and normal reaction right Postpartum blues (sometimes called tran-
after birth. On the other extreme are major sient depressive symptoms) is an extremely
psychiatric disorders of postpartum depres- common response to the sudden changes
sion and postpartum psychosis that are much immediately after childbirth. It occurs in
rarer and much more serious. Other issues can about 70% of new mothers (Pillitteri, 2007).
include grief response after fetal demise and The major cause is believed to be the plum-
birth of a sick/imperfect baby. An example is meting levels of estrogen and progesterone
giving birth to an infant that does not meet right after birth. The greater the hormone
the mother’s expectations, including an infant shift, the greater chance of developing post-
of the wrong sex or one who is physically chal- partum blues (Elder, 2004). Other factors
lenged. All of these can contribute to poor include fatigue and stress of delivery along
bonding with the infant that can affect the with the immediate postpartum responsibil-
health of the whole family (Pillitteri, 2007). ities. Symptoms include tears, rapid mood
shifts, anxiety, and feeling overwhelmed.
The symptoms typically peak at the fourth
Cultural Considerations or fifth day after birth and resolve by day 10
Postpartum mental disorders cross all cul- (Ricci, 2007). The disorder is generally self-
tures. Each culture has expected behaviors limiting and does not reflect psychopathol-
of new mothers, and knowledge of these ogy or the care the mother is able to provide
can make for more accurate screening of to the new baby. The presence of postpartum
possible psychiatric disorders. blues does increase the risk for postpartum
major depression.
323
2993_Ch20_323-334 14/01/14 5:29 PM Page 324
• Join a support group with other new The earliest signs of postpartum psychosis
mothers are:
• Ensure adequate rest, e.g., sleep when the
• Restlessness
baby is sleeping, arrange for child care so
• Irritability
mother can sleep
• Insomnia
• Comply with any treatment recommen-
dations for depression These can progress quickly to:
• Rapidly shifting moods
■■■ Critical Thinking Question • Erratic or disorganized behavior
You are working in a postpartum clinic. Your new • Delusions of grandeur or persecution
patient is 4 weeks post-delivery. Her husband ap-
proaches you with concerns about why is his wife
• Extreme impulsivity
so tired and irritable. On further questioning, he • Disorganized speech and behavior
tells you she is in bed most of the day and family • Hallucinations
members are caring for the baby. What would you • Disorientation/confusion
ask the patient when you see her for the initial
screening? Delusional beliefs are common and often
center on the infant, as in the infant is evil or
the infant can read the mother’s mind. Audi-
■■■ Clinical Activity tory hallucinations that instruct the mother
• Be aware of your postpartum patient’s history to harm herself or her infant may also occur.
and family history for psychiatric disorders. The mother may deny the existence of the
• Review current and past psychiatric medications. child, leading to not caring for the infant.
Risk for infanticide, as well as suicide, is
significant in this population (Massachusetts
■ Postpartum Psychosis General Hospital Center for Women’s Mental
Health, 2010).
Postpartum psychosis is a psychiatric emer- In addition to bipolar disorder, postpartum
gency. It is sometimes called puerperal psy- psychosis can also be categorized as Brief Psy-
chosis. It is rare as it occurs in about 0.1–0.2% chotic Disorder with postpartum onset in
of pregnancies (Berga, Parry, & Moses-Kolka, someone without a psychiatric history (DSM
2009). The majority of women with this disor- -5, 2013). Postpartum depression can also
der have had symptoms of mental illness before move to a psychosis with paralyzing depression
pregnancy. It is most common in first pregnan- with hallucinations and delusions in rare cases.
cies and is generally evident within a few weeks Postpartum psychosis right after delivery
of delivery. This disorder occurs most frequently needs to be differentiated from delirium. Delir-
in women with a history of bipolar disorder ium could be a reaction to many factors during
pre-pregnancy. Postpartum psychosis can actu- delivery such as anesthesia dehydration.
ally be an episode of bipolar illness. See Chapter
12 for detailed information on bipolar disorder. Tool Box | National Alliance on Mental
In fact, postpartum recovery time is considered Illness has information on bipolar disorder
a high-risk period for bipolar disorder recur- and pregnancy at:
rence in at-risk women (Sharma & Pope, www.nami.org/Content/N avigationM enu/
2012). Any woman with a history of bipolar M ental_I llnesses/Bipolar1/P regnancy_a nd_
Bipolar_ D isorder.htm
disorder should be monitored closely during
pregnancy as recurrence of mania symptoms
may occur. Women with a history of bipolar
disorder are usually advised to discontinue
Treatment of Postpartum
lithium and some other bipolar medications Psychosis
due to possible adverse effects on the fetus. This Immediate medical and psychiatric treatment
puts the woman at high risk for recurrence. See must be instituted when postpartum psychosis
the Pharmacology Corner for more information. is diagnosed (Fig. 20-1). Severe overactivity
2993_Ch20_323-334 14/01/14 5:29 PM Page 327
Pharmacology Corner
Figure 20-1 New mother with postpartum Treatment of postpartum depression and
psychosis is hearing distressing voices.
psychosis usually requires psychoactive
medications. Concern about the safety of
and delusions may require rapid tranquil- these medications to the infant during
ization by antipsychotic drugs. Mood stabi- pregnancy and during breastfeeding is a
lizing drugs such as lithium are also useful major issue in treatment. Informed deci-
in treatment and possibly for prevention of sions by the new mother as to the burden
episodes in women at high risk (i.e., women and benefit of medications require thor-
who have already experienced manic or psy- ough patient education. In other words, if
chotic episodes). Immediate safety of the in- the medications prevent serious disorders
fant must be determined. In some cases are they worth the risk to the baby. Some
electroconvulsive (electroshock) treatment concerns include:
is used. If the woman exhibits signs of
• Antidepressants are excreted in breast
psychosis during pregnancy, antipsychotic
milk. The infant could be subject to the
medications may need to be started. The
drug’s side effects. The antidepressants
family needs to consult with experts about
that have been identified as safest to
the possible risks to the fetus from these
the infant include paroxetine, sertraline,
medications.
and nortriptyline (ACOG Committee
The location of treatment is an issue;
Practice Bulletin, 2008). These have
hospitalization is disruptive to the family. It
been found to have minimal side effects
is possible to treat moderately severe cases
to the infant. The woman should be
at home, where the sufferer can maintain
on the lowest dose possible and time
her role as a mother and build up her rela-
breastfeeding so that it does not occur
tionship with the newborn. This requires
when concentration of the antidepres-
the presence, around the clock, of compe-
sants is high. The infant should be
tent adults (such as father or grandparent)
monitored closely for side effects and
and frequent visits by professional staff. If
normal growth.
hospital admission is necessary, there are
• Some studies report the fetus is at in-
advantages in conjoint mother and baby
creased risk for complications when
admission; however, multiple factors must
exposed to antidepressants during
be considered in the subsequent discharge
pregnancy. So starting antidepressants
plan to ensure the safety and healthy devel-
during pregnancy or during subsequent
opment of both the baby and mother. This
pregnancies, must be discussed in detail
plan often involves a multidisciplinary
with the physician.
team structure to follow up on the mother,
• Since the risk for postpartum depres-
the baby, their relationship, and the entire
sion and psychosis in women with a
family. Family therapy is essential in the
history of bipolar disorder is high,
treatment process as family members may
considerations about continuing mood
be traumatized by the patient’s bizarre
behavior. Continued
2993_Ch20_323-334 14/01/14 5:29 PM Page 328
childbirth. Education of the new family Neeb’s Women often have unrealistic ex-
about postpartum blues and its transient ■ Tip pectations of themselves with a new
nature should be included in childbirth baby, thinking that other women are
classes and doctor visits. Also, education better mothers.
on infant care and breastfeeding can reas-
sure the mother of her skills.
5. Medication management: Because the use Neeb’s Lactation consultants can be help-
of psychiatric medications in this popu- ■ Tip ful as a new mother may feel inad-
equate if having difficulty with
lation involves some risks, providing
breastfeeding.
support and education is essential.
6. Further Interventions: See Chapters
10,11,12, and 15 for specific interven- ■■■ Clinical Activity
tions for anxiety, depression, mania, and • Obtain information on how psychiatric disorders
psychosis. are addressed in local obstetrics clinics.
• Obtain information on local support groups for
new mothers.
Tool Box | PEP (Postpartum Education
for Parents) Warmline: (805) 564-3888. Post-
partum Distress Support 24/7
The nursing care plan for patients with
postpartum issues is provided in Table 20-1.
Neeb’s Monitor coping mechanisms and
■ Tip evidence of family conflict in prena-
tal visits to give information on how
the mother will react after birth.
l Table 20-1 Nursing Care Plan for Patients With Postpartum Disorders
Nursing
Behaviors Diagnosis Goals Interventions Evaluation
New mother is Ineffective Patient will Provide support and Patient verbal-
avoiding caring coping verbalize her reassurance. izes feelings of
for new baby for feelings. Communicate your competence in
the first 6 weeks. She will spend observations to MD. caring for baby.
She has verbalized more time caring Educate patient and Patient and baby
feelings of inade- for baby. family about postpar- remain safe.
quacy and lack of She will verbalize tum depression. Patient partici-
attachment to new optimism regard- Encourage patient to pates in treat-
baby. ing caring for complete small tasks ment plan.
She cries frequently new baby. in caring for baby.
and expresses Family will main- Reinforce successes
feelings that baby tain safe environ- in baby care.
would be better ment for patient Assist family in main-
off without her. and baby. taining adequate
caregiving for baby.
Educate on treatment
options for this
depression.
2993_Ch20_323-334 14/01/14 5:29 PM Page 330
CASE STUDY
Janice is a 21-year-old experiencing her first her behavior 4 weeks ago when she became
pregnancy. She lives with the father of the more withdrawn and tearful. The boyfriend
baby and has additional support from her said she told him she does not want to
mother and grandmother. Janice has a his- think about the baby and does not want to
tory of substance abuse, including cocaine participate in preparations. She says she is
and opioids, as well as depression, but she too tired to think about it. The boyfriend
denies any drug use during the pregnancy. works long hours to make ends meet and
She is in her 8th month of pregnancy. confides in you that he does not know what
Upon arrival at the clinic, she appears tear- they will do when the baby comes, if she
ful, unkempt, and sad. Her boyfriend tells remains in this condition. He is considering
you she has been sleeping for days and does having Janice’s mother take the baby if this
not talk to him. He noticed a big change in continues.
1. Given this information, what would be your primary concern for Janice?
2. What would you ask Janice when you go in to see her?
3. What support options should be recommended for the boyfriend/father?
Test Questions
Multiple Choice Questions
1. Which statement reflects postpartum 5. Which of the following is a good nursing
psychosis? intervention for a new mother with post-
a. “I wish my baby had more hair.” partum blues?
b. “My baby has evil eyes.” a. “Let your mother take care of the baby
c. “I don’t think I will be good at for the first few days.”
breastfeeding.” b. “Recognize that it is normal to feel
d. “I am exhausted and want to sleep very emotional right after the baby is
rather than see the baby right now.” born.”
2. Which of the following statements best c. “Let’s ask the doctor to order an anti-
reflects postpartum blues? depressant to start today.”
a. “I wonder if I will be good at d. “It is important to stop crying around
breastfeeding.” your new baby.”
b. “I wish the baby had never been born.” 6. You are caring for a woman who has just
c. “I am exhausted so I won’t feed the had a stillbirth. Which of the following
baby this morning.” statements reflects an understanding of
d. “I can’t stop crying every time I look at grief after loss of a baby?
the baby.” a. “You’re young; you can have more
3. Which of the following is true about children.”
postpartum blues? b. “It’s best to put this behind you.”
a. The blues start several months after the c. “Would you like to have some private
baby is born. time with the baby’s body?”
b. The blues occur in the majority of d. “I will leave you alone so you can have
women a few days after childbirth. privacy to grieve by yourself.”
c. The diagnosis of postpartum blues is a 7. Which of the following is a sign that
psychiatric diagnosis. postpartum blues is progressing to
d. The postpartum blues are usually a depression?
precursor to poor bonding with the a. The new mother is crying for the first
infant. 4 days after delivery.
4. What is the most important risk factor b. The new mother verbalizes anxiety and
for postpartum depression? fear that she feels nothing for her new
a. Past history of depression in a previous baby 2 weeks after delivery.
pregnancy c. The new mother tells you that she has
b. History of pre-eclampsia in a previous heard from her deceased grandmother
pregnancy that the baby is evil.
c. History of conflict within the family d. The new mother wants to sleep for
during the pregnancy long periods 2 days after delivery.
d. The baby being born with multiple
anomalies
2993_Ch20_323-334 14/01/14 5:29 PM Page 333
8. What is the major risk factor of mood 10. What of the following is true about
stabilizers during pregnancy? postpartum psychosis?
a. Contributes to pre-eclampsia a. It is a medical emergency.
b. Increased risk of malformations in b. It may be evidence of bipolar disorder.
neonate c. The baby’s safety may be compromised.
c. Increased risk of postpartum depression d. All of the above
d. Increased cholesterol levels postpartum
9. Which of the following is true about
postpartum depression?
a. It is more common than postpartum
blues.
b. It is less common in Hispanic women.
c. It can be safely treated with
antidepressants.
d. Diet and exercise can usually improve it.
2993_Ch20_323-334 14/01/14 5:29 PM Page 334
2993_Ch21_335-352 14/01/14 5:29 PM Page 335
C HA PT E R 21
Aging Population
Learning Objectives Key Terms
1. Discuss concepts of aging. • Ageism
2. Define ageism. • Cerebrovascular disease
3. Discuss social trends in the aging population. • Elder abuse
4. Identify five mental challenges of the older adult. • Elderly
5. Identify medical treatment for the older adult. • Geriatrics
6. Identify nursing actions for general care of older patients. • Gerontology
• Insomnia
• Omnibus Budget
Reconciliation Act
(OBRA)
• Palliative care
• Restorative nursing
G
When children are 10 years old, they
adults. Geriatrics is the branch of cannot wait to be 16 so they can drive a car.
medicine caring for older adults. The Sixteen-year-olds want to be 18 so they can
study of older adults is a specialty in nursing. be out on their own. When they turn 30, the
With more and more North Americans reach- idea of time passing begins to take on a differ-
ing age 65 within the next 10 to 15 years, learn- ent tone for some people. In a society that
ing the complications, abilities, and best ways promotes the image of youth, many people of
to assist that population is a very timely study. this age see youth vanishing. They might feel
According to the Administration on Aging they are not as fast or as thin or as healthy as
of the Department of Health and Human they were in their 20s. Still, they see healthy,
Services, “The population of 65+ will increase happy people over age 65 working, recreating,
from 35 million in 2000 to 55 million in 2020.” and socializing. Life expectancy in the United
States is in the 76 for men and the early 81for
Neeb’s Aging begins at the moment of women (World Health Organization, 2011).
■ Tip birth. So, what is this process of aging?
Aging happens to everyone, and nobody
has control over it. It is a condition of time ■■■ Classroom Activity
passing. It is also a condition that researchers • Develop three age range groups in your class
are beginning to redefine: What is “old age”? and describe what you have in common with
the people in your age group.
■■■ Critical Thinking Question
How do you define your current perception of
age-young, young-old, old, or old-old, and what The majority of people over 65 are intel-
are you using to measure age? What is your view lectually intact and able to care for themselves
when you meet people in each of these groups? (Fig. 21-1). Only about 0.4% of people over
age 65 live in institutional setting such as
335
2993_Ch21_335-352 14/01/14 5:29 PM Page 336
Alzheimer’s disease and other cognitive Figure 21-4 The location of a stroke is a key
impairments factor in the physical and cognitive functions
Cerebrovascular (stroke) that may be affected. A stroke on the left side
Depression of the brain affects the right side of the body;
Medication concerns a stroke on the right side of the brain affects
Paranoid thinking the left side of the body. (From Williams and
Insomnia Hopper (2011). Understanding Medical-Surgical
End of Life issues Nursing, 4th ed. Philadelphia: F.A. Davis Company,
with permission.)
2993_Ch21_335-352 14/01/14 5:29 PM Page 339
incontinent, unable to eat independently, or The physician and speech therapist will de-
unable to communicate with their families. termine the proper plan of speech therapy.
Depression may develop. They worry about Nurses need to closely follow this plan and
the effect of their stroke not only on them- document the patient’s progress and emotional
selves but also on their spouses and other fam- responses to speech therapy.
ily members. Will this be permanent or only
temporary? Will it happen again? How long
will I be this way? ■■■ Critical Thinking Question
As these worries become more pronounced, You are celebrating your retirement when the
the patient may become more depressed. The room goes dark. You wake up in a busy room with
physicians, nurses, and therapists will try to lights and noise and many people. You think you
explain these concerns to the patient and fam- recognize some of them and you try to call out to
them, but they just stand there and look at you.
ily, but the patient may still feel out of control Someone you do not know is trying to say some-
of his or her destiny. Nurses may see the pa- thing to you and keeps shining a flashlight in your
tient crying and refusing to perform tasks that eye. Your life partner is crying. What happened to
he or she could do after the stroke. The patient you? Why is nobody answering you? What are you
may avoid eye contact with the nurse or refuse feeling now? What do you wish someone would
do to help you?
to interact with family members. All these
behaviors may indicate depression in the pa-
tient who has had a CVA. By recognizing and
confronting these behaviors, the nurse can
help the patient understand that the nurse is
■ Depression in the
really there to help and is concerned with the Elderly
patient’s thoughts and feelings.
Being honest and generous with positive It is not “normal” to feel depressed all the
reinforcement for attempts to overcome the time despite the fact the person is getting
feelings of depression will also be helpful older. Major depression in the elderly popu-
in building the patient’s confidence and self- lation can show itself differently than in other
esteem. age groups. In addition to the information
discussed in Chapter 11, nurses observing
Aphasia and assisting elderly people should collect
Aphasia, a speech disorder that may be found subjective and objective data for physical
in patients who have had a CVA, is classified symptoms that can mask depression, e.g.,
as expressive, receptive, and/or global (see confusion, constipation, headaches, and other
Chapter 2). A patient with aphasia may need body aches. Often these patients will discuss
to learn to talk all over again. Communication these physical symptoms rather than admit to
is such a basic need that the nurse and the pa- being depressed.
tient must work at any threat to this ability These symptoms are similar to other afflic-
very diligently. The nurse should give the per- tions common in the elderly population, such
son time to speak, write, or show what is as drug side effects (Box 21-2), electrolyte
needed, and praise him or her for all efforts to imbalances, and dementia. Nurses must get
communicate. One communication technique accurate information, document it, and be
that is effective, especially in expressive aphasia, certain that appropriate medical care is
is to associate the object with the word. The obtained to rule out other ailments.
more senses a person can engage, the better the
reinforcement for the learning.
■■■ Clinical Activity
Neeb’s Patience is mandatory. The goal of During clinical preconference at a nursing home,
determine how many residents have been diag-
■ Tip communicating with a person who nosed as depressed. Develop a care plan that will
has aphasia is to keep him/her in- address depression.
volved in the recovery.
2993_Ch21_335-352 14/01/14 5:29 PM Page 340
l Table 21-1 Common Drug Side Effects and Nursing Actions for Elderly
Patients*
Side Effect Other Possibilities Nursing Actions
Dry Mouth • Stress response; electrolyte 1. Offer sips of water or ice chips.
imbalance 2. Offer hard, sugar-free candy (such as
• Vitamin B deficiency lemon drops) if patient is able to suck
on them without choking.
3. Provide oral care with light application
of lubricant such as petroleum jelly;
saliva substitute.
4. Review lab work or call physician.
Constipation • Fluid and nutritional 1. Assess diet for fiber and fluid intake.
deficiency, hemorrhoids, 2. Assess area for signs of hemorrhoids
or rectal pain or other inflammation.
• Hypothyroidism 3. Assess need for laxatives as ordered by
physician.
4. Discuss need for physical activity as
condition warrants.
Orthostatic • Heart disorders 1. Assess vital signs.
Hypotension • Dehydration 2. Teach patient how to get out of bed
or chair slowly.
3. Tell patient to stay sitting for a few
minutes until dizziness goes away.
Urinary • Prostate problems 1. You must: Keep track of frequency,
Complications • Bladder problems amount, color, and odor of urine, and
• Uterus problems abdominal girth.
• Urinary tract infections 2. Report signs of urinary tract infection
• Cancers to physician.
Confusion/ • Hypoglycemia 1. Give sweetened drink. If patient is
Disorientation/ • Head injury (e.g., fall) still confused after 10 minutes, call
Mental • Infection/fever physician.
Sluggishness • Depression 2. Check vital signs and signs of infection.
• Vitamin deficiency 3. Attempt to validate whether patient
• Transient ischemic attack (TIA) has had recent head trauma.
• Brain tumor
• Dehydration
• Alcohol and/or tranquilizer use
Fatigue • Infectious process 1. Assess vital signs.
• Anemia 2. Assess stress level.
• Hypothyroidism 3. Encourage activity if appropriate.
• Stress 4. Assess sleep pattern.
• Narrowing of coronary arteries
Mood Swings/ • Psychological disorders 1. Use verbal and nonverbal communi-
Irritability • Electrolyte imbalances cation skills to assess cause.
2. Request lab work.
*Always report these side effects to the charge nurse, document carefully, and notify the physician if that is allowed for LPN/LVN practice in your state.
wide awake and active during the night. This means to them. It is the nurse’s responsibility
syndrome is sometimes seen in patients who and privilege to be able to help someone
have Alzheimer’s disease. Lack of rapid eye through this stage of life according to that
movement (REM) sleep from insomnia can individual’s needs and wants.
have negative effects on anyone, even con- One issue a patient may experience is wid-
tributing to psychotic behavior. To someone owhood. The surviving spouse must learn to
with Alzheimer’s disease or other cognitive live independently or face an alternative form
problems, the effects of insomnia can intensify of housing. Finances and household chores may
the symptoms of the cognitive disorder. have been “gender-specific” in that relationship,
The nurse needs to concentrate on keeping and now the surviving person is forced to as-
communication open with these patients. sume responsibilities formerly done by the de-
Nurses will need to be sure that they and their ceased. The subjects of dating and working may
patients are using words in the same way. For become delicate issues for the survivor: Families
instance, if the patient says, “I do not sleep at may have strong opinions about what the
night because I am worried,” the word wor- newly widowed person “should” do. Nurses can
ried should be explored. What is the patient play an advocacy role with widowed persons.
worried about? What can be done to elimi- Active listening skills, validating the person’s
nate the worry? How severe is the worry? thoughts and feelings, and offering information
Using a 1 to 5 rating scale, the nurse can more about various services available to widowed per-
objectively document the impact of the sons are skills that can be very helpful.
“worry” on the patient. In addition, the nurse Nurses can be effective in helping people
should ask the patient about his or her defi- through the dying process. Death of the body
nition of not sleeping all night; perhaps the as everyone knows it is inevitable. People need
patient had taken naps throughout the night. to know it is “OK” to die. Elisabeth Kübler-
Ross and others who teach about death and
■ End-of-Life Issues dying tell us that helping people to resolve life
issues can help them to die with peace and dig-
Life can end at any age; however, death is more nity. Again, nurses who choose to work in hos-
common among the older population. Nurses pice, home care, and long-term care settings
who work in areas such as long-term care, home have a special opportunity to be there for peo-
care, or hospice have a great opportunity to learn ple at this very important stage of life. Using
about and assist people with end-of-life issues. humor and laughter appropriately, maintain-
These opportunities also exist when working in ing the hope patients may still have, and reas-
acute hospitals and clinics. It may not be feasible suring them that they will not be forgotten
for professional counselors to meet the needs of after death are some good techniques nurses
older adults dealing with these profound issues. can learn to use to help people prepare to die.
Many people in this population will prefer the Elisabeth Kübler-Ross’s five stages of grieving
services of their own spiritual leader, but since continue to be taught and used in nursing pro-
the duties of many such leaders are overwhelm- grams. Not everyone experiences each step nor
ing, the appropriate clergy may not be available in the order listed (Kübler-Ross,1969):
at the moment of immediate need. However,
nurses are there, and they have all the tools 1. Denial
needed to be the helpers. 2. Anger
3. Bargaining
4. Depression
Neeb’s Nurses must take self-inventory of 5. Acceptance
■ Tip their beliefs surrounding the sub-
jects of death and dying. Nurses must not ignore the incidence of
suicide among the aging populations. This
It is also very important for nurses to dis- chapter has alluded to many losses that peo-
cuss and understand their patients’ religious ple are likely to face as they age. Compound
and cultural beliefs about what the end of life the sadness of losing jobs, friends, and other
2993_Ch21_335-352 14/01/14 5:29 PM Page 343
different lifestyle. Individuals may be reluc- that the person is called socially. Nurses should
tant to share this type of information unless not do this until invited to do so, however.
nurses communicate acceptance. The nurse’s Also, it is not acceptable to assign nicknames
role will need to become even more flexible. such as granny or honey arbitrarily to patients.
Nurses will need to be very open with their In home care and long-term care, there is a
communication and with the type of ques- danger of becoming too familiar. The facility
tions they must learn to ask in order to pro- becomes the residents’ home, and they become
vide the best care to all entrusted to their care. friendly with each other. This informal atmos-
phere sometimes spreads among the staff. This
■ Nursing Skills for Working is a time when nurses must remember their
With Older Adults professional role. They can be pleasant and
friendly while still being professional.
The following are some general skills a nurse
should learn to use to more effectively work
■■■ Critical Thinking Question
with the elderly population. You refer to an 87-year-old resident as “grandmom,”
1. Respect: In the United States, a hand- yet the resident does not have any children as a
result of several miscarriages. Describe the emo-
shake is a sign of respect and coopera- tional effect this title might have on the patient.
tion. It is usually given at the beginning
and ending of business meetings, and
it is customary to shake hands at more Under no circumstances should an older
formal social functions or when being adult be treated as a child. As abilities dimin-
introduced to someone new. Shaking the ish and the older adult begins to become in-
hand of an elderly patient will convey re- continent and loses the ability to feed and
spect and cooperation and is an effective dress himself or herself, some caregivers take
way to begin the nurse-patient partner- on a parental role. It can be easy to deal with
ship. There are citizens and residents of an elderly person as one would deal with a
the United States whose culture does not child. Elderly patients have had careers and
participate in hand shaking, but this raised families. They are now adults who have
does not mean they lack respect for special needs in order to help them maintain
others. If you sense that shaking hands their adult dignity.
is not acceptable to that patient, then
communicate to others that this action
should not be used. Neeb’s It is important to remember that the
Using the proper name of the patient also ■ Tip elderly is a population of people
who have been and still are produc-
shows respect for that person. “Mr. Washington” tive members of society.
or “Mrs. Jones” is the best way to address the
patient. If the patient prefers, the nurse may
call him or her by the first name or the name 2. Goal setting: When preparing the plan
of care with an older patient, nurses
must remember to discuss goals that are
l Box 21-3 Skills for Working With measurable and attainable. Self-esteem
Older Adults and pride in one’s accomplishments are
as important when one is 80 as they were
• Respect when one was 20. Success breeds success,
• Goal setting and meeting small goals is an encourage-
• Patience and understanding ment to the older person to attempt
• Humor
bigger goals. The patient will see that
• Safety
• Independence the nurse was there to help reach that
• Acceptance goal and, again, the relationship will
strengthen.
2993_Ch21_335-352 14/01/14 5:29 PM Page 345
■ Palliative Care
Palliative care is specialized care for people
with serious illness that focuses on address-
ing management of uncomfortable symp-
toms and the stress of advanced illness. It is
about keeping patients and families comfort-
able and promoting the best quality of life
Figure 21-6 Restorative nursing is concerned
with providing individualized restorative ex-
that one can provide to someone facing an
ercise to help patients achieve maximum advanced illness. It is often associated with
function and maintain their dignity. the last phase of life but it can begin earlier
in the course of serious illness. Hospice is a
specialized aspect of palliative care. Hospice
residents (Fig. 21-6). Some articles refer to care is specialized services for a patient with
restorative nursing as “good, old-fashioned a terminal illness with less than 6 months to
nursing care”—arguably a subjective state- live. In addition to working with grief and
ment, and likely related to the professional bereavement with the patient and significant
age of the writer. Goals include indepen- persons in that patient’s life, nurses choosing
dence, promoting self-esteem for the patient, to work in a palliative setting will need to
and allowing the patient to maintain as much be comfortable with issues such as pain,
control over his or her life and daily living symptom management, sedation and opioid
activities as possible. medication, artificial nutrition and hydra-
Most skilled nursing facilities are required tion, assisted suicide, and coordinating or
to provide at least one designated nursing as- providing complementary therapies. In ad-
sistant and nurse who are specially trained dition, nurses will need to sharpen their
and part of the “restorative” team. They work communication skills and be very cognizant
in conjunction with physical therapy and re- of religious, cultural, ethical, and legal issues,
habilitation departments to provide individ- especially surrounding an individual’s wishes
ualized restorative exercise and training to and advance care planning as the end of life
assist residents to achieve their maximum approaches.
ability. It is widely documented that the preferred
Restorative nursing is also part of a long- place of death of a patient is in his or her own
term care facility’s documentation and reim- home. Sometimes that is not possible. Because
bursement requirements. State and federal of that, many long-term care facilities are
surveys grade the facility on its restorative pro- designing special units dedicated for pallia-
gram. OBRA long-term care laws require that tive care. Organizations such as The Center to
residents either maintain or improve their Advance Palliative Care are attempting to show
condition at the time of admission. Declines the need for hospital-based and out-patient
2993_Ch21_335-352 14/01/14 5:29 PM Page 348
CASE STUDY
Mr. Jacobs is admitted as a new resident in CHF and has an order for acetaminophen
your nursing home. He is 76 years old and with hydrocodone for pain.
has a diagnosis of congestive heart failure Five days later, Mr. Jacobs has had a
(CHF). He has fallen at home several times change in mood. His family comes to visit
recently, and his adult children are con- and finds that he is combative and forget-
cerned that he will become seriously in- ful. One of his children is crying. She looks
jured. They have told him he needs to “go at you and says, “What have you done to
there for a while until you get stronger.” him? He’s never been like this before.”
They tell the staff, confidentially, that they What thoughts cross your mind? How do
plan this to be a permanent placement and you respond to the personal attack? How
will be selling Mr. Jacobs’s home to pay for will you attempt to resolve this situation?
his care. Mr. Jacobs will be started on How would you like to be treated if you
digoxin, furosemide, and potassium for the were the family member?
2993_Ch21_335-352 14/01/14 5:30 PM Page 349
Test Questions
Multiple Choice Questions
1. One effective communication technique 5. “Losses” that are associated with the
for assisting a patient with aphasia is: process of aging frequently cause:
a. Try to guess the word or finish the a. Presbycusis
sentence. b. Depression
b. Associate the word with the object. c. Dementia
c. Tell the patient to think about it while d. CHF
you make the bed. 6. When an older patient begins to show
d. None of the above. signs of dementia, physicians and nurses
2. According to OBRA, who is responsible should assess all of the following except:
for completing the assessment of an older a. Medication routines
adult? b. Nutritional intake
a. All health staff c. Circulatory function
b. Nursing assistants d. Behaviors assumed to be part of “normal
c. LPN/LVN aging”
d. RN 7. The speech impairment that affects many
3. Mrs. Brown, who is usually alert and people who have had a stroke is called:
oriented, is showing signs of confusion. a. Affect
Her vital signs are all within normal b. Aphasia
limits. She has recently been started on c. Autism
furosemide for congestive heart failure. d. Ageism
The nurse suspects: 8. Nurses understand that one of the rea-
a. Just normal aging sons that older people become toxic from
b. Stroke their prescription medications is:
c. Medication side effect a. Drugs are metabolized faster in older
d. Depression people.
4. A 73-year-old patient in your long-term b. Drugs are metabolized slower in older
care center has become withdrawn and people.
cranky. You try to find a method to initi- c. Drugs are ineffective in older people.
ate communication and activity with the d. Drugs need to be ordered in stronger
patient. Which of the following state- doses for older people.
ments is the best choice to try communi- 9. Your patient is admitted with bruises on
cating with your patient? his head and upper arms. His son is with
a. “Why are you staying over here by him and jokes about the bruises, stating,
yourself?” “Dad is getting so clumsy. He falls out of
b. “Your daughter wants you to make his wheelchair a lot.” You glance at the
friends here.” patient, who says nothing, is looking
c. “I need a partner for the card game; I’d down, and is avoiding eye contact. You
like to have you be my partner.” become alert for the possibility of:
d. “The doctor said the more you do, the a. Blood dyscrasias
better off you’ll be.” b. Vitamin deficiency
c. Elder abuse
d. Self-inflicted wounds
2993_Ch21_335-352 14/01/14 5:30 PM Page 351
10. The federal law that mandates special 12. In the orientation class mentioned
care and assessment skills for the older above, you notice one of the housekeep-
population is called: ers crying. She shares with the group
a. OBE that her grandmother has “old timer’s or
b. OPRAH something and she doesn’t remember me
c. COBRA anymore.” You respond to her:
d. OBRA a. “It must be difficult for you to see
11. When orienting new nursing assistants your grandmother with Alzheimer’s
and other staff to your long-term care disease.”
facility, you remind them: b. “It’s called Alzheimer’s disease. Many
a. Memory loss is a normal part of of our residents have that illness.”
aging. c. “How old is your grandmother?”
b. Memory loss is not a normal part of d. “Who else has a relative with
aging. Alzheimer’s?”
c. Stress decreases as people age.
d. All of the above
2993_Ch21_335-352 14/01/14 5:30 PM Page 352
2993_Ch22_353-369 14/01/14 5:30 PM Page 353
C HA PT E R 22
Victims of Abuse
and Violence
Learning Objectives Key Terms
1. Define abuse. • Abuser
2. Define victim. • Child abuse
3. Differentiate among different kinds of abuse. • Date rape
4. Identify characteristics of an abuser. • Domestic violence
5. Identify nursing care to help survivors of abuse. • Economic abuse
• Elder abuse
• Emotional abuse
• Incest
• Neglect
• Physical abuse
• Rape
• Respite care
• Safe house
• Sexual abuse
• Sexual harassment
• Shaken baby syndrome
• Survivor
• Verbal abuse
• Victim
A
buse and violence are unfortunately Physical abuse includes any action that
commonplace in today’s society. The causes physical harm to another person. Hit-
news, television dramas, and movies ting; burning; withholding food, water, and
expose people to more violence than they did other basic needs; and other activities that go
in the past. Violence in the workplace, road beyond accidental contact are all considered
rage, and school violence are commonplace. physical abuse. A rule of thumb for defining
Violence in the home is on the increase. Child the line between an accident and physical
abuse, domestic violence, and elder abuse are abuse is when the recipient says, “Stop. You’re
examples of family violence that take a terrible hurting me,” or something similar. If the ac-
toll on society. All of these have tremendous tivity stops and does not repeat itself, that be-
negative effects. More than 50% of Americans havior may well have been just an accident. If
have experienced violence in the family the behavior persists, if the request to stop is
(Carson & Smith DiJulio, 2006). Abuse can ignored or mocked by the perpetrator, or if
take the form of physical, emotional, sexual, the activity is repeated in future situations,
and economic abuse, as well as neglect. there is a strong chance that the perpetrator
353
2993_Ch22_353-369 14/01/14 5:30 PM Page 354
is guilty of abuse. Neglect can include failure are learned behaviors. Children who
to provide for the basic needs of someone grow up witnessing violence in the home
who is dependent on the caregiver, e.g. a child, and perhaps their community are sensi-
elderly parent. Emotional abuse can include tized to believe that this is the right be-
verbal abuse, humiliation, excessive criticism, havior, and they will very likely continue
and lack of emotional support. Sexual abuse such actions into adulthood. Abusers
can include rape as well as any inappropriate retreat to these childhood memories and
sexual contact without consent. resort to abuse when they are stressed.
Victims are often too fearful or ashamed They may never have developed skills
to report abuse, become adept at hiding the to solve problems or deal with conflict.
signs, and/or use massive denial to convince Rather, they learned that violence is the
themselves that the abuse is not that bad. way to achieve a goal.
This contributes to the abuse cycle, which • Low self-esteem/need for power: Abusers
can go unnoticed by outsiders. Health-care often have a poor self-image. They feel
professionals must be vigilant to recognize frustrated and minimized as persons. They
the overt and covert signs of abuse. Every have poor interpersonal relationships and
state mandates that suspected child abuse may not have had their ideas and accom-
be reported, and many states are enacting plishments validated by people important
similar laws for domestic violence and elder to them. Close relationships are difficult
abuse. The Joint Commission expects the because others become afraid of the
accredited institutions to provide assessment abuser. Therefore, they resort to physical,
of potential victims of abuse. Nurses are in verbal, or emotional abuse of others in
a key position to identify and offer help to a an attempt to bring a personal sense of
potential victim. power and importance to themselves.
Sexual abuse is almost always not about
■ The Abuser sex; it is about conquering and winning. It
is about demeaning another human being
The abuser is usually in a position of domi- in order to feel a sense of strength. It is a
nance or power over a potential victim. The short-term “fix” for the abuser and
following may cause a person to abuse another: a lifelong scar for the abused. The abuser
may also be isolated and lack a support
• History of being a victim: “Violence
system in dealing with stress.
begets violence. People—especially
• Impairment from alcohol/substance use:
children—tend to imitate what they see”
Committing abusive acts while under
(Rubin, Peplau, and Salovey, 1993). That
the influence of a substance is a major
statement remains the belief of researchers
contributor to violence. When a person’s
today. It is accepted that (except in rare
judgment is impaired and his/her ability
situations with a genetic or biological con-
to control impulses is altered, a person
nection) violence, aggression, and abuse
who is prone to these acts may abuse
others. Easy access to weapons while
impaired adds to the risk associated
Cultural Considerations with substance abuse.
Abuse crosses all cultures, ethnic, and • Biological theories: Brain disorders,
socioeconomic groups. At times some be- alteration in brain function, and genetic
haviors may appear abusive to us but are influences may also be factors in indi-
culturally appropriate. For example, there viduals with a greater tendency toward
can be man’s expectation of a wife’s sub- violence.
servience in some cultures. This needs to • Other factors: The abuser may also be
be taken into consideration before assum- under stress (e.g., poverty) and have
ing she is being abused. limited access to support resources to
deal with problems, limited coping
2993_Ch22_353-369 14/01/14 5:30 PM Page 355
mechanisms to deal with conflict, and they think and feel, or to speak out for
difficulty trusting others. what they need and want, may not be
able to call up the strength they need to
How can an abuser be identified? Abusers
ward off an attack. They may be easily
may present with some of the following traits
manipulated by the abuser into believing
in connection with a victim:
either that they deserved the attack or
• Inconsistent explanation of injuries of the that the abuser is truly repentant and will
victim not abuse again. They will begin to make
• Failure to show empathy for the victim up reasons to excuse the abuser’s behav-
• Demand to take victim home and refusal ior and may accept the responsibility for
of hospitalization for the injured victim the abuser’s actions.
• Speaks for the victim 2. Reliance on the abuser: People who are re-
• Criticizes the victim liant on the abuser for financial support
• Abuses family pets as well as emotional and physical support
are vulnerable to attacks from the abuser.
Neeb’s Because abuse in a family is often This holds true for all age groups of peo-
■ Tip hidden, recognize that it can be ple who are abused.
difficult to identify an abuser.
See Table 22-1 for characteristics of vic-
tims of child abuse, domestic violence, and
■ The Victim elder abuse. Health-care professionals often
see victims of abuse without realizing it.
Though victims of abuse have a broad range
Patients who are abused may be fearful of
of traits, the two most common include:
sharing this information but may leave
1. Low self-esteem: People who have not clues. Box 22-1 lists common warning signs
learned to be assertive and to say what of abuse.
■■■ Clinical Activity birth to 2 years have the highest death rate. Re-
If your patient has been the victim of abuse, ported cases of child abuse have steadily in-
obtain information from the team on the abuser creased over the last few years, but many cases
and how to handle this person if he or she is are not reported. Children are a most vulnera-
present. ble segment of the population because they de-
pend on others for all their needs. Parents are
the most common abusers (80% of reported
cases). See Box 22-2 for signs of child abuse.
■■■ Classroom Activity
• Ask members of local law enforcement to speak Parents who abuse a child may have unre-
to your class about the types of abuse they see alistic expectations of a child, such as being
in your community and the options for victims able to control crying or following instructions
of abuse. perfectly. Shaken baby syndrome is a form of
• Identify local abuse hotlines and local domestic child abuse that occurs when a caregiver shakes
violence shelters.
a baby in an effort to stop crying, which con-
tributes to infant deaths each year (Center for
Disease Control and Prevention, 2010). Some-
■ Categories of Abuse times a child with special needs or emotional
problems is singled out for abuse as the parents’
The most common categories of abuse include frustration tolerance is more severely tested.
child abuse, sexual abuse, domestic violence
(spousal abuse), and elder abuse.
l Box 22-2 Signs of Child Abuse
Child Abuse
Child exhibits some of the following:
Child abuse includes physical, emotional, and
sexual abuse, as well as neglect. It occurs at • Fear of returning home
all socioeconomic levels. The U.S. Children’s • Antisocial behavior, such as lying or stealing
• Fear and anxiety when asked about injuries
Bureau tracks reports of child abuse nation- • Going to lengths to hide injuries
wide and reported that 9.1 per 1000 children • Lack of reaction to frightening event
were reported as abused or neglected in 2011. • Unexplained, unusual injuries
Abuse includes neglect (75% reported cases), • Changes in behavior, school performance
physical abuse (15% of reported cases), and • Neglect—malnutrition, lack of medical care
sexual abuse (10% of reported cases). The
Source: Adapted from Gorman and Sultan (2008). Psychosocial
youngest children (birth to 1 year) have the Nursing for General Patient Care, 3rd ed. Philadelphia: F.A. Davis
highest rates of victimization and those from Company, with permission.
2993_Ch22_353-369 14/01/14 5:30 PM Page 357
The abuse cycle in domestic violence has • Lack of support; does not know where to
been shown to follow a pattern that was go if he/she left abuser
originally identified by Walker in 1979. • Religious beliefs; will not consider divorce
• Denial; thinks of the good times and
1. Tension-building: The recipient of the
hopes that things can improve so there
abuse is compliant, believing that in
can be good times again
some way he or she is at fault and
deserves the abuse. These individuals
remain accepting and continue to be Neeb’s Because it is common that a woman
supportive even though they know the ■ Tip may return to a domestic violence
situation, staff need to understand
behavior is inappropriate. The victim
they cannot push a patient to leave
is probably using denial as a defense
the abuser. It has to come from the
mechanism. The perpetrator is using
victim. It may take multiple episodes
verbal abuse and minor beating, and
before the patient is able to leave.
also is aware that the behavior is not
appropriate. In assessing for domestic violence, some
2. Acute battering incident: The victim signs that a patient might be a victim include:
senses that the beating is coming and injuries while pregnant when there is resent-
may even provoke it to get it over with. ment of a pregnancy, wearing clothes and
Some triggering event occurs, which makeup to cover up injuries, lack of care for
may be something minor like a miscom- own chronic illnesses, social isolation, use of
munication or dropping a dish. The vic- alcohol or drugs to cover hurt, acting guilty
tim may try to hide and will probably for seeking medical treatment, and history
not seek help until the next day, if at all. of rape. Sutherland, Fantasia, Fontenot, and
The police may be called, but by the time Harris (2012) recommend the following
they arrive, the victim may have already questions be incorporated in screening for
forgiven the perpetrator. This kind of intimate partner violence.
physical abuse usually happens in
private. 1. Have you ever been abused or threatened
3. Honeymoon: The perpetrator is contrite, by your partner?
loving, and very sad about the incident 2. In the past year, have you been physically
of abuse that has occurred. He or she hurt by someone?
may well try to make amends with gifts. 3. Have you ever been forced to have sex?
The abuser promises to get help but only
after discussing how the abuse has taught Tool Box | National Domestic Violence
the other a lesson, such as “Don’t make Hotline: 1_800_799_SAFE(7233)
me mad!” The victim wants desperately
to believe this, will forgive the perpetra-
tor, and will begin to think that the rela-
■■■ Critical Thinking Question
tionship will return to “normal.” The Your pregnant patient has been admitted with a
victim is still very much in love with the broken ankle from a fall. When you walk into the
perpetrator and believes this love will room, the woman is crying on the phone telling
conquer all and the abuse will stop. someone she is sorry and it will not happen again.
What would be your first action in response to
This cycle of domestic violence leads to the hearing this?
often-asked question: Why does a victim of
domestic violence stay in the relationship?
Some of the most common reasons for stay- Elder Abuse
ing include:
Elder abuse includes neglect as well as physi-
• Fear of retaliation for self or children cal, sexual, and emotional abuse. Exploitation
• Fear of loss of custody of children of the person’s financial reserves by family,
• Dependent financially on the abuser hired help, or strangers is economic abuse
2993_Ch22_353-369 14/01/14 5:30 PM Page 360
advice on how to seek out help without Neeb’s Victims of abuse may seek out drugs
arousing the suspicion of their abuser. For ■ Tip or alcohol to self-medicate feelings
example, victims may have their computers of fear, anxiety, and shame. Sub-
and cell phones tracked by a suspicious stance use may be the initial symp-
abuser. Anyone who is sexually abused may tom that brings the victim to a
need testing for sexually transmitted infec- health-care provider.
tions, HIV, and pregnancy. Children and
teens also need evaluation for substance
abuse if they were exposed to drugs as part
of the abuse. Children exposed to sexual ■ Nursing Care of Victims
abuse need access to specialists in the field. of Abuse
Repression of trauma can lead to a lifetime
of emotional problems, so therapy is very Common nursing diagnoses for the victims
important. Play and art therapy can be im- of abuse include the following:
portant tools for children to communicate
• Anxiety
their feelings.
• Caregiver role strain
Abusers and victims need specialized coun-
• Family coping, disabling
seling programs as well as access to support
• Parenting, impaired
resources such as local and national hotlines.
• Post-trauma response
Ongoing individual and group psychotherapy
• Powerlessness
is often part of the treatment plan for both
• Violence, risk for
as well. Mandated therapy for abusers who
are convicted of crimes may be part of their General Nursing Interventions
rehabilitation. Treatment for abusers can in-
1. Ensure safety: The survivor of abuse
clude resources for parenting skills and anger
will be confused and fearful. The nurse
management.
needs to reassure the patient that every-
thing possible is being done to ensure
his/her safety. Social work involvement
Tool Box | Parents Anonymous is a national is essential. The nurse should obtain a
organization for parents with issues around
list of people who are considered “safe”
child abuse. It is based on the Alcoholics
Anonymous model. by the patient, and ask if the patient
http://P arentsanonymous.org would like those people to be called.
If the patient wishes to press charges,
offer assistance with making the appro-
priate phone calls. Call for assistance
from a physician and counselor if none
■■■ Classroom Activity is in the immediate area. Alert security
• Identify local parenting education programs. staff members according to agency
protocol to prevent the alleged abuser
from causing more harm. Maintain a
calm milieu. If the abuse victim is a
young child or frail elder who cannot
Pharmacology Corner speak for himself or herself, immediate
Victims of abuse may need medications for involvement of the interdisciplinary
anxiety and depression. Both victims and team is essential to determine the next
abusers may have issues around substance steps. Providing a safe, calm, secure en-
abuse. Abusers may need medications to vironment will reassure the patient.
manage substance abuse, control angry im- 2. Know your own thoughts and feelings
pulses, and manage anxiety. about abuse: The nurse is responsible for
helping the patient through this initial
2993_Ch22_353-369 14/01/14 5:30 PM Page 363
horrifying experience. A nurse who has with abuse and violence. Familiarity
been abused or who has been an abuser with these policies and procedures will
may find it difficult to be therapeutic for help save time and convey confidence.
the patient. Nurses should remember The patient may be confused and embar-
that they may be treating the survivor as rassed about the situation. It may well
well as the abuser. Nurses are responsible have taken every bit of courage the per-
to help all patients. Abusers are in need son had just to get to the facility. The
of help as much as the person who is nurse’s smooth handling of the situation
abused. It is worthwhile to mention may provide the extra bit of confidence
that nurses face stressful situations daily. the victim needs to actually go through
Nurses must also be aware of their own with the examination. Collection of
safety and avoid putting themselves in physical evidence, observations, and
a risky situation if a potential abuser screening questions may be part of the
threatens violence to someone reporting nurse’s role in potential abuse cases. In
the abuse. most jurisdictions, with the exception of
persons legally classified as “vulnerable,”
Neeb’s Suspecting someone of abuse can notification of police, taking of pictures,
■ Tip lead to stress for the health-care etc., may only be done with the patient’s
team. It is important to have a team consent.
plan of care when working with a Many hospitals and trauma centers have
potential abuser. One nurse should some sort of abuse-advocacy program. A rep-
not carry all the burden of this diffi- resentative should be contacted immediately
cult situation. Seek out support from to visit the victim. The abuse program repre-
coworkers. sentative will be able to offer support and
provide information on safe houses and other
3. Remain nonjudgmental/show empathy: services that may be available to the victim
This is a crisis situation in many ways. and his or her children.
Recalling communication skills and Nurses who are caring for a survivor of
helping the patient to verbalize any abuse need to be aware of their state’s law
concerns, thoughts, and feelings are regarding children who may have witnessed
crucial. Remaining technically correct the abuse. In some states, a child who sees
in performing any procedures or sample or hears abuse is also considered to have
collections is imperative to avoid con- been abused. Nurses and other health-care
tamination. Maintaining professional- providers are most likely mandated reporters
ism and confidentiality for both the and, as such, find themselves in an ethical
survivor and the abuser is mandatory. bind: They want to help and support the
Calling for help from counselors, patient/survivor; however, they must tell
advocates, or people chosen by the pa- that individual that if a child saw or heard
tients will help maintain a calm milieu. the abuse, the nurse must, as a mandated
Nurses are not expected to condone reporter, report this fact to the child protec-
or accept the action but to respect and tion agency. The patient/survivor may be
help the person, regardless of the situa- forced, in a sense, not to divulge the whole
tion. If a patient who may be a victim situation to the nurse.
wishes to return home with a possible The physician or counselor will discuss
abuser, the nurse can offer support, treatment options with the survivor and the
education, and resources but cannot abuser. Legal counsel may be requested
force a patient into different actions. as well. A law enforcement agency may be
4. Know your agency policy and use your present also. Nurses now can take a more
resources: Every health-care agency has its advocacy-oriented role for the patient. Be
own policies and procedures for dealing supportive.
2993_Ch22_353-369 14/01/14 5:30 PM Page 364
CASE STUDY
Mrs. Jones leaves your long-term care facil- with skin tears on both arms and bruises
ity for a weekend with her daughter and over her right eye and on her right cheek.
son-in-law. She seems apprehensive but She is crying. Her daughter says, “Doesn’t
tells you, “I just worry that I’m a bother to that look awful? Gram took a tumble from
them.” You bathed her and helped her the toilet. “Gram” says nothing until her
pack, and now you document that she is daughter leaves, then says to you, “I worry
gone until Sunday afternoon and that you about her. Her husband is a nice man, but
are concerned about her apprehension. You he gets so mad at us sometimes. I really
note no other physical or mental abnor- can’t blame him; he has a lot on his mind,
malities. Sunday afternoon, she returns and I can’t give them any more money.”
1. What are your responsibilities according to your facility? According to the state? Accord-
ing to your personal belief system?
2. How would you proceed?
Test Questions
Multiple Choice Questions
1. When caring for someone who has been 5. A 38-year-old female presents to urgent
abused, the nurse can be therapeutic by: care. She has a 3-year-old and a 4-year-old
a. Showing empathy child with her. She is frightened and badly
b. Ensuring safety bruised. “He’ll kill us all if he knows we
c. Contacting counselors and advocates came here,” she screams. You:
d. All of the above a. Ask her to please not scream—she is
2. Which of the following is the best ap- alarming the other patients.
proach when caring for a rape victim? b. Ask, “Who will kill you?”
a. Ask why it happened. c. Bring her and her children to a room
b. Document the information in the immediately.
patient’s own words. d. Ask her to sit for a moment while you
c. Offer to take the patient home after contact someone who can provide
your shift. safety for her.
d. Ask what the victim was wearing. 6. Mrs. Smith arrives for her appointment.
3. When a survivor of abuse and the She has had a positive home pregnancy
abuser both present at your facility, test and suspects she is pregnant. She
your responsibility is to care for the: has a black eye and a lacerated upper lip,
a. Survivor only and admits her husband hit her because
b. Abuser only “I did something stupid. I fell asleep and
c. Both people supper burned. It’s my fault. He works
d. Neither one; call the physician hard. He deserves a decent meal. I’m
OK.” You tell her:
4. Mrs. X has been caring for her mother a. “Nobody deserves to be hit. Here is
at home. Mrs. X’s mother has stage three the name of an organization that can
Alzheimer’s disease and is requiring more help.”
of Mrs. X’s time. Mrs. X says to you, b. “You need to leave him right away
“I just don’t know what to do. I can’t before he hurts your baby too.”
stand it anymore. I love my mother, c. “Why do you stay and let him do
but I don’t have any time for myself and that?”
I can’t afford a nursing home.” You say: d. “Has he done this before?”
a. “Mrs. X, hang in there. Things have a
way of working out.”
b. “Why don’t your sisters and brothers
help out a little?”
c. “There are agencies that provide respite
care for people in your situation. If you
like, I could tell the social worker that
you would like some information on
this service.”
d. “It’s got to be hard to put up with this
all day when you aren’t trained for it.”
2993_Ch22_353-369 14/01/14 5:30 PM Page 369
7. Your 20-year-old female patient in the 9. A woman who was sexually assaulted
emergency department has multiple cuts, 6 months ago has been attending a
bruises, and burns. When you ask how support group for rape victims. She has
she got these, she is vague and says she is learned that the most likely reason the
just clumsy. She tells you she is anxious to man raped her is:
get home to her boyfriend so he will not a. He was high and did not know what
get angry that she is away from home, he was doing.
but hopes she can get a prescription for b. He had a need to control her and
a tranquilizer. What does this response dominate her.
indicate to you? c. She met him in a bar and was
a. She has an anxiety disorder. impaired when they went to her
b. She is accident prone. apartment.
c. She may be caught up in the cycle of d. He had a strong need for sex.
abuse. 10. Which of the following is not an exam-
d. She has a substance abuse problem. ple of economic abuse in the elderly?
8. A young woman is brought into the a. Caregiver is using a patient’s ATM
ER after a sexual assault. Your primary card for personal use.
nursing intervention should be: b. Patient’s son is asking to see patient’s
a. Help her bathe and clean up to make will.
her feel more relaxed. c. Caregiver is encouraging patient to
b. Discuss the importance of follow-up no longer see her son and daughter.
treatment for possible sexually transmit- d. Hired caregiver is named power of
ted disease. attorney for finances for his elderly
c. Provide her with physical and emotional patient.
support during evidence collection.
d. Give her a list of community resources.
2993_App-A_370-386 14/01/14 5:14 PM Page 370
A P PEN D I X
A
Answers and Rationales
retentive” in some social and profes- 16–20 years. “Intimacy” (the stage at
sional circles today. which the main concern is developing
3. d. This option states that Y’s behavior is intimate relationships with others)
not appropriate and lets Y tell you that begins at approximately age 18 and
the consequences have been discussed. continues through approximately
Y is able to make a choice. Options A age 25.
and B sound harsh and threatening 8. c. It is believed that infants develop in
and are not helpful forms of commu- a very similar rate and pattern (physi-
nicating. C is very close to letting the cally, behaviorally, and cognitively)
nurse “care-take” for Y. In behavior until the age of 10 months. Again,
modification, Y would most likely be this is based on generalizations; there
responsible for his or her own actions are always exceptions (e.g., a child
and choices. who is longer than most of his or her
4. a. Cell differentiation, the process whereby particular age group because of the
cells “specialize” into their particular gene pool from parents who are taller
type, is generally complete by the than the average).
end of the first trimester (third lunar 9. b. Assimilation is the process of taking
month). in and processing information. It
5. d. Women are successfully having chil- is generally learned by experiencing
dren at young ages; however, it is through the senses. “Accommoda-
generally believed that a woman’s tion” is the process of working with
body is not completely mature until the information that has been assimi-
the age of 18 years. Because the young lated and making that information a
woman’s body is not completely ma- working part of the toddler’s daily
ture, it is difficult to sustain her health life. “Autonomy” is the stage or task
and the life of the fetus. Therefore, in- Erikson believes a toddler should be
fant mortality as well as danger to the achieving. “Adjustment” is a general
mother’s health is greatest before this term related to change. It is not
age. Older women are next in line as always a healthy response to change.
a risk group for infant mortality be- 10. d. According to Jean Piaget, the 2-year-old
cause of changing hormones that can child is in the preoperational stage,
jeopardize the woman’s ability to sup- where the child is demonstrating
port a fetus and carry it to term. Cer- interest in something other than
tainly, there are exceptions in both parents.
of these age groups regarding preg-
nancy and successful delivery. These CHAPTER 5
are broad, general beliefs that are held
among many in the medical and nurs- Sociocultural Influences on Mental
ing community. Health
6. b. Option A describes “animus,” the 1. b. Proxemics, or spatial distances vary
balance to the female, according to among the cultures. What is comfort-
Jung. able and appropriate for some is not
appropriate for others.
7. d. According to Erikson, the stage or task
for children in the 3- to 6-year-old 2. c. Prejudice means to “pre-judge.” It is
group is the stage or task of “initia- making a decision about a person, situ-
tive.” The stage or task of “industry” ation, etc., prior to having all necessary
(the stage at which integration of life information.
experiences or the confusion of those 3. b. Homelessness is not a mental illness
experiences develops) covers ages but may be a condition of mental
2993_App-A_370-386 14/01/14 5:14 PM Page 374
7. c. The nurse needs to understand how reality. The other responses play into
he/she reacts to the challenging the hallucination or border on belit-
behaviors exhibited by people with tling the patient.
personality disorders. Medications, 5. c. Patients with schizophrenia do not
long-term therapy, and in-patient function well in society without treat-
hospitalization are rarely effective. ment. Even with treatment, some
8. c. Characteristics of narcissistic person- patients have a difficult time. The
ality include exaggerated sense of self- “reality” of schizophrenic people is
importance and lack of concern for their own reality and not the reality
the nurse’s time. of the rest of society.
9. d. Vague communication is not accept- 6. b. It is important always to deal with
able. Honesty and clarity in commu- reality and the present when dealing
nication are always necessary. The with people with schizophrenia. Never
patient may feel inferior, which may reinforcing hallucinations and directing
be part of the manipulation. The people away from situations that are
nurse needs to confront the feelings stressful or competitive are also impor-
of inferiority or any others that the tant. ECT is not a nursing function.
patient might state. 7. b. This time you are dealing with an
10. b. Borderline personality. This group illusion. There is something on the
tends to engage in self-mutilating ceiling, and the patient is misinter-
behaviors. preting what is there.
8. c.
CHAPTER 15 Once again, maintaining honesty and
reality is the best response.
Schizophrenia Spectrum and Other 9. a. Echolalia is the behavior or symptom
Psychotic Disorders of catatonic schizophrenia involving
1. d. Inviting the patient to the party brings the patient repeating a word or part of a
him into the present and allows him word or phrase over and over. Ecopraxia
to make the choice for himself. This is repetitive movement or actions.
will help increase self-esteem and di- 10. a. Delusions of grandeur include believ-
minish other symptoms. Option A ing one is not subject to the laws of
begins to reinforce the hallucinations, nature.
which is never appropriate for nurses. 11. a. Muscle rigidity and protruding tongue
B and C are forms of demands, which are classic symptoms of EPS in addi-
may cause the patient to revert to neg- tion to restlessness and tremors.
ative and possibly aggressive behaviors.
12. c. Decreasing anxiety and promoting
2. a. Shawna’s symptoms are consistent with trust are both realistic goals. Both of
patients who have catatonic schizo- these are a process that can be helped
phrenia. Option D, schizotypal, is a over time.
type of personality disorder but not
actually a form of schizophrenia. 13. a. We now know that schizophrenia is a
brain abnormality.
3. a. This is an example of a hallucination.
The patient is seeing something that is
not there. There is nothing actually
CHAPTER 16
visible that could be misinterpreted Neurocognitive Disorders: Delirium
as a snake; if there were, this would and Dementia
be an illusion. 1. b. Delirium is probably the best choice,
4. c. This is the honest response, and it since the patient presented as alert
focuses on returning the patient to and oriented before surgery. Nothing
2993_App-A_370-386 14/01/14 5:14 PM Page 382
indicates dementia at this point. She is physician, who must be the one to
not delusional; she is having a halluci- give the initial information. You have
nation. The dilemma may be in what maintained dignity for all, while
the nurse chooses to do next. behaving professionally.
2. a. Your best action is to call your charge 9. d. Vascular or multi-infarct dementia is
nurse and/or physician immediately. usually the result of several smaller
Your state Nurse Practice Act will dic- strokes. The patient has usually had
tate whom you should call first. Turn- conditions such as high blood pres-
ing on the light may be helpful, but sure for quite some time. The condi-
asking about the spiders plays into the tion displays many of the same
hallucination, which is not therapeu- behaviors as other types of dementia
tic. Stopping the patient’s pain med- but is also usually irreversible.
ications is not an independent nursing 10. d. The patient with delirium receives
function; you need to make that call the greatest benefit from reorientation
to the physician first. Checking her techniques. In advanced dementia,
medical record should have been done repeated attempts at orientation can
earlier, and it will not be helpful to her contribute to anxiety.
right now.
3. c. By reflecting back to Mrs. H your ob- CHAPTER 17
servation, you are promoting good
communication and emotional support. Substance Use and Addictive
The other choices are all blocks to ther- Disorders
apeutic or helping communication. 1. c. Denial is the most common defense
4. b. Aricept can cause insomnia. It can also mechanism used by people who are
cause bradycardia not tachycardia. chemically dependent. Rationalization
is also used by some patients.
5. d. Although Alzheimer’s type dementia is
not a result of aging or arteriosclerosis, 2. a. Alcohol is a CNS depressant that can
these conditions may be present in lead to impaired judgment, confusion,
addition to the dementia. lethargy, and coma in large amounts,
The “high” that people feel is tempo-
6. c. You would expect to see memory and rary and very misleading.
other cognitive processes impaired in
someone with an organic mental disor- 3. d. Tremors, confusion, and hallucinations
der. The person will probably not be are the classic symptoms of delirium
oriented to at least one of the three tremens.
spheres of person, place, or time. 4. d. Sally may very well be codependent in
7. b. These symptoms are consistent with a her sister’s alcohol abuse. Sally is tak-
person’s having delirium. The admis- ing responsibility for Susie’s behavior
sion of alcohol use adds to this conclu- instead of having Susie take care of
sion. Time or decompensation of herself.
memory and behavior might change 5. b. This response addresses both sisters
this initial diagnosis to a form of de- and tells them they both need help.
mentia. Alcohol-related dementia can It is honest and caring, and puts the
develop in someone with a long his- responsibility on them to help them-
tory of alcoholism. selves through this situation.
8. c This is the best option. You are showing 6. a. Susie should be encouraged to attend
concern for the patient, the family, and weekly AA meetings and Sally to at-
their situation. You have stated the im- tend weekly Al-Anon meetings. We do
plied message and offered to get the not know from the information if they
2993_App-A_370-386 14/01/14 5:14 PM Page 383
quickly, and asking the parent to leave 9. c. Chaotic home life is a common thread
with the child is not a supportive ac- in children with conduct disorder.
tion for either the parent or child. 10. c. The FDA has issued a black box
2. c. Exposing the child to one new person warning on all antidepressants to
rather than several will help the child monitor children and teens for sui-
develop a relationship. More than one cide when taking these medications.
person and touching the child may
increase anxiety. Isolating the child at CHAPTER 20
the same time will reinforce fears.
Postpartum Issues in Mental Health
3. d. Children often act out or draw pictures
about what is troubling them. Offering 1. b. Projecting evilness onto the infant is
toys or drawing materials and observ- a sign of postpartum psychosis. The
ing the child discreetly can tell you other responses are all normal reflec-
much about what he or she has experi- tions of anxiety about the baby or the
enced. It may also serve as a diversion, mother.
but offering toys or drawing materials 2. d. Highly labile emotions related to the
is meant to encourage self-expression baby are a common sign of postpar-
rather than serve as a diversion from tum blues. Response B and C are signs
the situation. of more serious disorders that could
4. d. Physical activity is a good outlet for impact the infant’s care. Response A is
the ADHD child. Checkers and video a normal concern of a new mother.
games are too sedentary, and pool 3. b. Postpartum blues usually start a few
requires concentration that may be days after birth. These blues are com-
difficult for the child. mon and not a psychiatric diagnosis
5. b. CNS stimulants are effective with nor reflect problems in bonding.
ADHD to increase levels of neuro- 4. a. Postpartum depression is closely related
transmitters to elicit a calming effect. to depression in a previous pregnancy.
6. d. All of these choices apply to ADHD. The other choices may be factors that
could contribute to depression but are
7. b. The most common symptom of autism not the most important cause. The
is impaired social functioning. The pa- other responses are not appropriate.
tient does not make strong friendships. Antidepressants are not needed for
Emotions may be completely opposite postpartum blues.
of what would be appropriate, and the
patient may achieve an appropriate 5. b. Giving the new mother information
developmental task and then regress, on this being a normal response is an
or may not achieve appropriate devel- important intervention.
opmental tasks at all. 6. c. This response demonstrates sensitivity
8. c. This is the best choice of the options for the need to grieve this loss. The
listed, because it implies the nurse other responses demonstrate insensitiv-
heard the parents’ concerns and recog- ity to the depth of the loss.
nized the need to get them appropriate 7. b. This statement is concerning that this
help right away. The other options are new mother may be progressing to
either nontherapeutic or provide false depression or some other disorder.
hope to the parents. They may sound More follow-up and support is needed.
polite but are not helpful for the par- Response C could be an indicator of
ents, who are concerned they did a postpartum psychosis. A and D are
something wrong and want to know more likely to associated with postpar-
how they can help their child. tum blues.
2993_App-A_370-386 14/01/14 5:14 PM Page 385
8. b. Mood stabilizers have been linked to can also change after a stroke, but
malformations in neonates. that is not a speech difficulty.
9. c. Antidepressants are an effective treat- 8. b. Drugs are metabolized more slowly
ment of postpartum depression. The in older people, which results in a cu-
other responses are inaccurate. Diet mulative effect that leads to toxicity.
and exercise may be helpful in depres- 9. c. These could be symptoms of elder
sion but would not be the major treat- abuse. The location of the bruises is
ment for this psychiatric disorder. consistent with shaking or beating.
10. d. All of these choices must be addressed The lack of eye contact or verbal re-
in postpartum psychosis. This is an sponse indicates that the patient may
emergency for safety of the newborn. fear. More investigation is needed
that the beatings might get worse.
CHAPTER 21 10. d. OBRA stands for Omnibus Budget
Aging Population Reconciliation Act. It establishes stan-
dards for the care of the older adult.
1. b. Reinforce the word by showing or han-
dling the object. Trying to guess the 11. b. Progressive memory loss is not a nor-
word or finishing the patient’s sentence mal part of aging. When memory loss
can be frustrating and insulting and is apparent, more evaluation of the
can discourage the patient from at- causes and nursing interventions to
tempting to communicate. Asking the deal with it are important.
patient to think about the word while 12. a. Providing support to a coworker is
you do something else is distracting. most important. The other choices
2. d. Federal regulations require that the are more clinical questions.
assessment be conducted by an RN
for purposes of consistency. All other CHAPTER 22
people on the health-care team supply Victims of Abuse and Violence
input and documentation to assist
with the assessment. 1. d. Showing empathy for the patient,
offering to provide further assistance,
3. c. Medication side effect would be the and reassuring safety will help the
most obvious possibility, as the medica- patient to trust you and probably to
tion is a recent change in routine, and be more comfortable and compliant
normal vital signs should help rule out with examinations.
the possibility of a recent stroke. De-
pression is a more distant possibility. 2. b. Getting a statement in the patient’s
own words and documenting it in the
4. c. You have been assertive and told the medical record are required. Option
patient what you wanted in a way that A is information that the patient may
encouraged the patient to participate not know. The word “why” is counter-
in a specific activity. This also supports productive in therapeutic communica-
the person’s self-esteem. tion. C is not recommended for reasons
5. b. The losses experienced as people age of liability for both the nurse and the
are frequent causes of depression. patient. It is most likely a violation of
6. d. Dementia is not a part of normal your agency policy as well as a violation
aging. Other possibilities for unusual of professional ethics. Option D is in-
behavior should be ruled out before appropriate as it has nothing to do with
diagnosing a person with dementia. the rape.
7. b. Aphasia is the speech complication 3. c. You need to be helpful to both people.
that often results from stroke. Affect You will need to take care of the physical
2993_App-A_370-386 14/01/14 5:14 PM Page 386
and emotional health of both patients, be true, but she has to make that de-
and you will do it according to the de- cision on her own. The organization
gree of immediacy called for. A physi- you offered her in option A may assist
cian must be called if one is not in the with that as well. “Why” is a nonther-
area, but until he or she arrives, your apeutic response. Asking if he’s done
nursing care, observation, and docu- that before does make an attempt at
mentation will help ensure the best gathering information and showing
possible care for the patients. concern, but the more immediate
4. c. You let Mrs. X know that you hear need now is to support her and offer
her concern and need for help. You her some options for assistance.
are offering the best help you can at 7. c. There is evidence to indicate the pos-
the moment, while allowing her to sibility of the abuse cycle. All the
make the decision about speaking to other responses may be accurate, but
the social worker. there is not enough information to
5. c. While some patients may express determine this. This woman may
displeasure at someone going ahead, believe she must return to the home
most will realize something is terribly where abuse is probably occurring.
wrong. Apologize for their inconven- 8. c. Physical and emotional support is the
ience and have someone assist them most important initial intervention.
as soon as possible. Attending to this The other interventions may be
woman, her immediate needs, and needed later in the visit.
those of her children is the best nurs- 9. b. Rape is an act of violence and not
ing choice. You may also let her know related to sexual desire.
that someone will be in who can help
her with safety issues, but it is impor- 10. b. The son may need to see the will to
tant to get her in a quiet, safe room. obtain information for financial plan-
After all, the perpetrator may be right ning of patient’s resources. Responses
behind her. She knows that. A and C indicate the caregiver is over-
stepping his/her boundaries. Would
6. a. You are showing empathy, being non- need more information to determine
judgmental, and offering the patient if response D is appropriate.
assistance. Offering to her that she
needs to leave sounds helpful and may
2993_App-B_387-387 14/01/14 5:15 PM Page 387
A PPE NDIX
B
Agencies That Help People
Who Have Threats to Their
Mental Health
1. National Institute of Mental Health 6. American Association of Retired
(NIMH) Persons (AARP)
6001 Executive Boulevard, Room 8184, Widowed Persons Services
MSC 9663 Social Outreach and Support
Bethesda, MD 20892-9663 1909 K Street NW
(301) 443-4513; 1-866-615-6464; Washington, DC 20049
301-443-8431 (TTY) (202) 728-4370
Fax: (301) 443-4279 www.aarp.org
www.nimh.nih.gov 7. National Hospice & Palliative Care
2. Depression and Bipolar Support Organization (NHPCO)
Alliance 1731 King Street
730 Franklin Street, Suite 501 Alexandria, VA 22314
Chicago, IL 60610-7224 Phone: (703) 837-1500; Fax: (703)
(800) 826-3632; Fax: (312) 642-7243 837-1233
www.dbsalliance.org www.nhpco.org
3. National Alliance on Mental Illness* 8. Child Abuse Prevention Association
3803 N. Fairfax Drive 503 E. 23rd Street
Arlington, VA 22203 Independence, MO 64055
Main: (703) 524-7600; (816) 252-8388; Fax (816) 252-1337
Helpline: (800) 950-6264; www.childabuseprevention.org
Fax: (703) 524-9094 9. National Council of Alcohol and
www.nami.org Drug Dependence
*Most states have a chapter of Alliance for the Mentally Ill (AMI)
as well.
217 Broadway, Suite 712
New York, NY 10007
4. Child Welfare Information Gateway Hope Line: (800) NCACALL; FAX:
www.childwelfare.gov/ (212) -269-7510
5. Mental Health America (formerly www.ncadd.org
known as National Mental Health 10. Alcoholics Anonymous
Association) Mailing Address:
2001 N. Beauregard Street, 12th Floor A.A. World Services, Inc.
Alexandria, VA 22311 P.O. Box 459, Grand Central Station
Phone: (800) 969-6642; Fax: (703) New York, NY 10163
684-5968 (212) 870-3400
www.mentalhealthamerica.net http://aa.org
387
2993_App-C_388-389 14/01/14 5:15 PM Page 388
A P PEN D I X
C
Organizations That Support
the Licensed Practical/
Vocational Nurse
The following is a partial list of organizations relationships. Some states have local associa-
that support and foster the role of the licensed tions of NFLPN.
practical/vocational nurse in the United States. 3. American Psychiatric Nurses Association
1. National Association for Practical Nurse (APNA)
Education and Service (NAPNES) 3141 Fairview Park Drive, Suite 625
1940 Duke Street, Suite 200 Falls Church, VA 22042
Alexandria, VA 22314 (855) 863-APNA (2762); Fax: (855)
(703) 933-1003; Fax: (703) 940-4089 883-APNA (2762)
www.napnes.org www.apna.org/membership
NAPNES is the oldest association that ad- APNA is a resource for psychiatric mental
vocates the practice, education, and regulation health nursing. It offers affiliate memberships
of practical and vocational nurses, practical for LPN/LVNs.
nurse educators, practical nursing schools, prac- 4. American Association for Men in Nursing
tical nursing educators, and students. NAPNES P.O. Box 130330
has consistent state members througout the Birmingham, AL 35213
U.S. Publications: Journal of Practical Nursing. (205) 956-0146; Fax: (205) 956-0149
2. National Federation of Licensed Practical www.aamn.org
Nurses (NFLPN) Founded in 1973, the purpose of AAMN
111 West Main Street, Suite 100 is to provide a framework for nurses, as a
Garner, NC 27529 group, to meet, and to discuss and influence
(919) 779-0046; Fax: (919) 779-5642 factors that affect men as nurses. Check the
www.nflpn.org Web site for local chapter information.
The Mission of the National Federation of 5. NCEMNA, National Coalition of Ethnic
Licensed Practical Nurses, Inc., is to foster Minority Nurse Associations Inc.
high standards of nursing care and promote 6101 West Centinela Avenue, Suite 378
continued competence through education/ Culver City, CA 90230
certification and lifelong learning, with a (310) 258-9515; Fax: (310) 258-9513
focus on public protection. www.ncemna.org
NFLPN is committed to quality and NCEMNA is a national collaboration of
professionalism in the delivery of nursing ethnic minority nurse associations. The site
care, working with other organizations and provides announcements about NCEMNA’s
groups in a cooperative progressive spirit unique programs and activities, as well as direct
to build strong professional and public links to each member association’s Web site.
388
2993_App-C_388-389 14/01/14 5:15 PM Page 389
A P PEN D I X
D
Standards of Nursing Practice
for LPN/LVNs
■ National Federation ■ NFLPN Nursing Practice
of Licensed Practical Standards
Nurses (NFLPN) Code
for Licensed Practical/ Introductory Statement
Definition: Practical/vocational nursing means
Vocational Nurses the performance for compensation of author-
ized acts of nursing that utilize specialized
• Know the scope of maximum utilization knowledge and skills and that meet the health
of the LPN/LVN as specified by the nurs- needs of people in a variety of settings under
ing practice act and function within its the direction of qualified health professionals.
scope. Scope: Practical/vocational nursing com-
• Safeguard the confidential information prises the common case of nursing and, there-
acquired from any source about the fore, is a valid entry into the nursing profession.
patient. Opportunities exist for practicing in a
• Provide health care to all patients regard- milieu where different professions unite their
less of race, creed, cultural background, particular skills in a team effort for one com-
disease, or lifestyle. mon objective—to preserve or improve an
• Refuse to give endorsement to the sale individual patient’s functioning.
and promotion of commercial products or Opportunities also exist for upward mo-
services. bility within the profession through academic
• Uphold the highest standards in personal education and for lateral expansion of knowl-
appearance, language, dress, and demeanor. edge and expertise through both academic
• Stay informed about issues affecting the and continuing education.
practice of nursing and delivery of health
care and, where appropriate, participate in Standards
government and policy decisions. Education
• Accept the responsibility for safe nursing The licensed practical/vocational nurse:
practice by keeping oneself mentally and
physically fit and educationally prepared 1. Shall complete a formal education pro-
to practice. gram in practical nursing approved by the
• Accept the responsibility for membership appropriate nursing authority in a state.
in NFLPN and participate in its efforts to 2. Shall successfully pass the National
maintain the established standards of Council Licensure Examination for
nursing practice and employment policies Practical Nurses.
that lead to quality patient care. 3. Shall participate in initial orientation
within the employing institution.
390
2993_App-D_390-392 14/01/14 5:15 PM Page 391
personal growth and professional devel- 2. Shall present personal qualifications that
opment. are indicative of potential abilities for
4. Shall seek and participate in continuing practice in the chosen specialized nursing
education activities which are approved area.
for credit by appropriate organizations, 3. Shall present evidence of completion
such as the NFLPN. of a program or course that is approved
by an appropriate agency to provide
the knowledge and skills necessary for
■ NFLPN Specialized effective nursing services in the special-
ized field.
Nursing Practice 4. Shall meet all of the standards of practice
Standards as set forth in this document.
(Reference: NFLPN, Nursing Practice Stan-
The licensed practical/vocational nurse:
dards for the Licensed Practical/Vocational
1. Shall have had at least one year’s experi- Nurse (2003) available at www.nflpn.org/
ence in nursing at the staff level. practice-standards4web.pdf.)
2993_App-E_393-394 14/01/14 5:15 PM Page 393
A PPE NDIX
E
Assigning Nursing Diagnoses
to Client Behaviors
Common behaviors are matched with examples of corresponding nursing diagnoses.
393
2993_App-E_393-394 14/01/14 5:15 PM Page 394
Glossary
396 Glossary
Glossary 397
398 Glossary
Glossary 399
400 Glossary
Mania: Predominant mood that is elevated, service through the practice of licensed
expansive, or irritable with frenzied motor practical nurses (LPN) and licensed
activity. Also known as manic episodes. vocational nurses (LVN).
Maslow’s Hierarchy of Needs: An orderly National Federation of Licensed Practical
progression of development that takes in Nurses (NFLPN): An organization in
the physical components of personality the United States formed for practical/
development as well as the emotional vocational nursing students.
components. National League for Nursing (NLN): An
Memory: Mental function that enables a organization that emphasizes nursing
person to store and recall information. education, development, and leadership.
Menarche: First menstrual period. National Mental Health Act of 1946: Part
Mental health: State of being able to func- of the result of the first Congress to be
tion with successful adaptation to stressors. held after World War II, providing money
Mental illness: Disorders characterized for training and research in nursing care
by dysregulation of mood, thought, (and other patient care disciplines) to im-
and/or behavior as recognized by the prove care for people with mental illnesses.
Diagnostic and Statistical Manual of Neglect: Deliberate deprivation of necessary
Mental Disorders. and available resources such as medical or
Message: Information that may be verbal or dental care.
non-verbal and that is transmitted from Neurocognitive disorder: A disorder char-
the sender. It is part of the communication acterized by deficits in thinking, memory,
process. and/or judgment
Mild cognitive disorder: Less severe form Neurolinguistic programming (NLP):
of cognitive impairment than dementia. The theory that language cues can be
Milieu: Environment for treating patients. used to understand how an individual
Mind-body connection: An interconnec- experiences his or her world, allowing a
tion of the mind and body in which the practitioner to help a patient change her
mind influences the body’s responses. or his experience and respond to prob-
Models: Pictures or ideas that we form in lems in a different way; uses visual,
our minds to explain how things work. auditory and kinesthetic channels.
They help us understand and interact Nocturnal delirium: Increased confusion and
with other people and our environment, agitation at dusk. Also called sundowning.
and help us to formulate beliefs. Nonverbal communication: Actions, the
Monoamine oxidase inhibitor (MAOI): way we use our body, and facial expres-
Group of antidepressant medications that sion that are used in communications.
work by blocking the enzyme monoamine North American Nursing Diagnosis
oxidase. Association (NANDA): A nursing
Mood: An individual’s sustained emotional organization that establishes and oversees
tone, which influences behavior, person- standardized language for nurses to im-
ality, and perception. prove communication and outcomes.
Morbid obesity: Condition of being Nurse Practice Act: An act based on federal
abnormally overweight; weight that is guidelines adapted to the needs of indi-
100 pounds or more above established vidual states that dictates the acceptable
norms. scope of practice for the different nursing
Narcissistic personality: A disorder that levels.
displays exaggerated self-love and self- Nursing diagnosis: Nonmedical statement
importance. of an existing or potential problem.
National Association for Practical Nurse Nursing Interventions Classification
Education and Service (NAPNES): The (NIC): A comprehensive standardized
world’s oldest nursing organization, it is language of intervention labels and
devoted to promoting quality nursing possible nursing actions.
2993_Glos_395-404 14/01/14 5:30 PM Page 401
Glossary 401
402 Glossary
Glossary 403
Shaken baby syndrome: A condition that Suicide: The act of purposefully taking one’s
results from an infant’s being shaken own life.
violently by the extremities or shoulders, Suicide attempt: Any act with the intention
usually out of frustration and rage over of taking one’s own life in which the in-
the child’s crying. dividual survived.
Signal anxiety: Stress response to a known Suicide contract: Contract between the pa-
stressor. tient and nurse (or significant other) in
Social communication: The day-to-day inter- which the patient will call the designated
action with personal acquaintances. Slang person when the patient has thoughts of
or “street language” may be used. Less lit- suicide.
eral and purposeful in social interactions. Suicide ideation: Thoughts about harming
Sociopathic: See antisocial personality disorder. oneself.
Somatic: Relating to or affecting the body. Suicide pact: Agreement made among a
Somatic symptom disorders: A persistent group of people (often adolescents) to kill
pattern of excessive and disproportionate themselves together.
thoughts, feelings, and/or behaviors re- Superego: Third part of Freud’s personality
lated to somatic symptoms. theory; the conscience, which deals with
Somatization: Emotional turmoil that is morality.
expressed by physical symptoms, often Survivor: One(s) remaining after the death
loss of functioning of a body part. of another.
Somatoform disorder: Physical discomfort Survivor guilt: Feeling of guilt at being a
that resembles a medical condition that has survivor; often seen in post-traumatic
no logical explanation or medical basis. stress disorder.
Somatoform pain disorder: Anxiety that Survivor of suicide: Family or friend of an
results in severe pain when no physical individual who commits suicide.
cause can be found. Sympathy: Nontherapeutic technique of expe-
Standards of care: Guidelines established riencing the emotion along with the patient.
by specific health-care organizations with Tardive dyskinesia (TD): Involuntary
the expectation that care being provided movements due to side effects of some
does not fall below the minimum expec- antipsychotic drugs.
tations of these organizations. Therapeutic communication: Communica-
Stereotype: A general opinion or belief. tion that attempts to determine a patient’s
Stimulants: Classification of medication needs. Also called active or purposeful
that directly stimulates the central communication.
nervous system. Thinking/cognition: The mental action or
Stress: Emotional strain or anxiety. process of acquiring knowledge and un-
Stressor: Condition that produces stress in derstanding through thought, experience,
an individual. and the senses.
Subjective: Based on personal feelings or Thought: An opinion, idea, or plan that is
beliefs; often relates to patients reporting formed in one's mind.
symptoms in their own words. Tolerance: The need for increasingly larger
Substance abuse: The maladaptive and con- or more frequent doses of a substance to
sistent use of a substance accompanied by obtain the desired effects.
recurrent and significant negative conse- Tort: An action that wrongly causes harm to
quences such as interpersonal, social, another but is not a crime and is dealt
occupational, and legal problems. with in civil court.
Substance dependence: A cluster of cogni- Trance: A state of altered awareness of a
tive, behavioral, and physiological symp- client’s surroundings that brings the indi-
toms that indicate that the individual vidual’s focus of attention to an internal
continues use of the substance despite experience, such as a memory or an
significant substance-related problems. imagined event.
2993_Glos_395-404 14/01/14 5:30 PM Page 404
404 Glossary
Index
A Advice, giving, as communication block, 27
Advocacy, definition of, 395
AA (Alcoholics Anonymous), 267–268, 268t–269t, 387
Affect, definition of, 395
AAMN (American Association for Men in Nursing), 10, 388
Ageism, definition of, 395
AAPINA (Asian American/Pacific Islander Nurses
Aggressive communication, 17, 395
Association), 10
Aging population, 335–348
AARP (American Association of Retired Persons), 387
abuse. See Elder abuse
Abuse and violence, victims of, 353–366
Alzheimer’s disease, 338, 346t
abuser
cerebrovascular accident (stroke), 338–339, 338f, 346t
characteristics of, 354–355
aphasia, 339
definition of, 395
depression associated with CVA, 338–339
child abuse, 356–357
cognitive impairments, 338, 346t
nursing care plan, 364t
depression, 339, 346t
nursing interventions, 366t
drug side effects, 340, 341t
signs of, 356
end-of-life issues, 342–343
child neglect
insomnia, 341–342, 346t
nursing interventions, 366t
medication concerns, 340, 341t, 346t
domestic violence, 358–359
nursing skills for working with older adults,
nursing interventions, 366t
344–345, 346t
pattern typically followed, 359
overview, 335–338, 348
elder abuse, 359–361, 360f
palliative care, 347–348
characteristics of victims and abusers, 361t
paranoid thinking, 340, 346t
economic abuse, 359–360
restorative nursing, 345, 347, 347f
nursing interventions, 366t
social concerns, 343–344, 343f
emotional abuse, 354
Agnosia, definition of, 395
nursing interventions, 365t
Agoraphobia, 164
neglect, 353, 366t
Agraphia, definition of, 395
nursing care, 362–366
Ailurophobia, 163
general nursing interventions, 362–364,
Akathisia, 114, 395
365t–366t
Alcohol abuse, 264–270
nursing care plans, 364t–366t
definition of, 395
nursing diagnoses, 362
etiology, 266
overview, 83, 353–354, 395
impact on health, 266
physical abuse, 353
impact on the family, 265
nursing interventions, 365t
nursing care plan, 282t
sexual abuse
nursing interventions, 280t–281t
nursing interventions, 365t
treatment, 267–270, 268t–270t
treatment, 361–362
withdrawal, 266–267, 270t
respite care, 361
Alcohol dependence, 264, 395
safe houses, 361
Alcoholics Anonymous (AA), 267–268, 268t–269t, 387
verbal abuse, 354
Alcoholism, definition of, 264, 395
victims, characteristics of, 355, 355t
Alternative and complementary treatment, 143–155
warning signs, 356t
anxiety disorders, 168
Abuse, substance. See Substance use and addictive disorders
aromatherapy, 145–146, 168
Accommodation, 65t, 395
biofeedback, 144–145, 145f, 168
Accountability, 41, 395
definitions
Accuracy, 35–36
alternative medicine, 395
Acrophobia, 163–164
complementary medicine, 397
Adaptation, definition of, 395
herbal and nutritional therapy, 146–147,
Addiction, definition of, 395
148t–149t, 174
Addictive disorders. See Substance use and addictive
hypnotherapy, 151, 168
disorders
massage, energy, and touch, 147, 150, 150f, 174
ADHD (attention-deficit/hyperactivity disorder), 308–312
mind, body, and belief, 144
definition of, 396
neurolinguistic programming, 151–152
nursing care, 311–312
overview, 143–144, 153, 154t, 155
treatment, 310–311
primary sensory representation, 152–153, 152t–153t
Adolescents. See Children and adolescents
somatic symptom and related disorders, 174
Adult stage of human development, 68t
405
2993_Index_405-416 14/01/14 5:31 PM Page 406
406 Index
Index 407
408 Index
Index 409
410 Index
Index 411
412 Index
Index 413
414 Index
Index 415
Signal anxiety, 160, 402 Substance use and addictive disorders, 261–283
Skinner, B.F., 58–60, 59f, 59t alcohol, 264–270
operant conditioning, 59, 59t etiology of abuse, 266
SNRIs (serotonin norepinephrine reuptake inhibitors), 119 etiology of alcohol abuse, 266
commonly used agents, 119 impact on health, 266
Social communication, 18, 402 impact on the family, 265
Social phobias, 164 nursing care plan, 282t
Sociocultural influences on mental health, 75–84 nursing interventions, 280t–281t
abuse, 83 symptoms, 280t–281t
cultural assessment questions, 77 treatment, 267–270, 2268t–270t
cultural sensitivity, enhancing, 79 withdrawal, 266–267, 270t
culture, 75–77, 75f children and teens, 276
economic considerations, 82–83 co-occuring disorders (dual diagnosis), 262,
ethnicity, 78–79 263f–264f
homelessness, 81–82, 81f etiology, 276–277
nontraditional lifestyles, 79–80, 80f nursing care, 278–282
overview, 75, 84 coping styles of substance abusers, 279t
poor parenting, 83–84 diagnoses, 278–279
Sociopathic, definition of, 402 general nursing interventions, 279–281,
Somatic symptom and related disorders, 170–177 280t–281t
alternative interventions, 174 nursing care plan, 282
herbal/nutritional supplements, 174 overview, 261–264, 282
massage, 174 substances other than alcohol, 270–276,
medical treatment, 173–174 271t–275t
medications, 174t amphetamines, 271t
nursing care, 174–177, 175t, 176f anabolic steroids, 275t
communication skills, 175 cannabis, 271t
socialization and group activities, 175 club drugs, 275t
support, 175, 177 cocaine, 272t
nursing diagnoses, 174 hallucinogens, 272t
overview, 177 inhalants, 272
somatic symptom disorder (SSD), 170, 172 methamphetamine, 271t, 276f
differential diagnosis, 172 nicotine, 273t
etiology, 172 nursing interventions, 281t
nursing care, 175t opioids, 273t
somatic symptom related disorders, 172–173 phencyclidine, 274t
conversion disorder, 172–173, 175t sedatives, hypnotics, and antianxiety drugs, 274t
factitious disorder, 173 symptoms, 281t
illness anxiety disorder, 173, 175t tobacco, 261, 262f
Somatization, definition of, 402 treatment, 277–278
Somatoform disorder, 170, 402 Suicide, 205–212
Somatoform pain disorder, 402 attempts, 205
SSRIs (selective serotonin reuptake inibitors), 117–118 children and adolescents, 306–307, 306f
nursing considerations, 118, 118f cultural considerations, 207
Standards of care, 5, 34 definition of, 402
definition of, 402 etiology, 207–208
Standards of nursing practice for LPNs/LVNs, 390–392 risk factors, 207
National Federation of Licensed Practical Nurses warning signs, 207–208
(NFLPN) Code for Licensed Practical/ lethality, 205–206, 211
Vocational Nurses, 390 methods, 206–207
NFLPN Nursing Practice Standards, 390–392 myths concerning, 206t
NFLPN Specialized Nursing Practice Standards, 392 nursing care, 209–212
Stereotype, 77 general nursing interventions, 210–211
definition of, 402 nursing care plan, 212t
Stimulants, 122–123, 122f nursing diagnoses, 209
commonly used agents, 123 talking with suicidal patient to evaluate lethality, 211
definition of, 402 overview, 205–207, 206f, 212
nursing considerations, 123 pacts, 205
Stress, definition of, 402 risk factors, 207
Stress adaptation responses, 162t treatment of individuals at risk, 208–209
Stressor, 160, 402 Suicide attempt, definition of, 402
Stroke, 338–339, 338f Suicide contract, definition of, 402
aphasia, 339 Suicide ideation, definition of, 403
depression associated with, 338–339 Suicide pact, definition of, 403
Sublimation, 109t Sundowner syndrome (nocturnal delirium), 245, 341
Substance abuse, definition of, 402 Superego, definition of, 403
Substance dependence, definition of, 402 Survivor, definition of, 403
Substance-induced depressive disorder, 184 Survivor guilt, 166, 403
2993_Index_405-416 14/01/14 5:31 PM Page 416
416 Index
Uploaded by [StormRG]