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Department of Education: QUARTER 4 - Week 1 Las 1

The document provides information about a job order form that needs to be completed for a client requesting computer repair work. It includes details about the client's law firm needing 4 computers fixed with corrupted operating systems due to a virus. The summary describes installing a fresh operating system and completing the work in 2 days. The job order form requires filling in client details, work description, equipment/software used, total price, and signatures from the client and repair employee. It also provides criteria for accurately and completely filling out the form.

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Domeng Karo
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694 views

Department of Education: QUARTER 4 - Week 1 Las 1

The document provides information about a job order form that needs to be completed for a client requesting computer repair work. It includes details about the client's law firm needing 4 computers fixed with corrupted operating systems due to a virus. The summary describes installing a fresh operating system and completing the work in 2 days. The job order form requires filling in client details, work description, equipment/software used, total price, and signatures from the client and repair employee. It also provides criteria for accurately and completely filling out the form.

Uploaded by

Domeng Karo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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G9 - CSS

QUARTER 4 – Week 1
LAS 1
Republic of the Philippines
Department of Education
REGION XII
DIVISION OF GENERAL SANTOS CITY

Name of Learner: _____________________________________________Grade & Section: ______________


Subject: Computer Systems Servicing 9 Teacher: ________________________ Score: ______

Lesson : Quarter 4 Week 1


Activity Title : Work Instructions and Job Order
Learning Target : Obtain and clarify work instructions based on job order or client
requirements
Reference : Online sources, CG in CSS9 TCEW, 4th Quarter Instructional Materials
LAS Writer : Ephraim S. Ugarte
Editors :
A job description is a written statement of a specific position based on the job review results,
including position, purpose, responsibility, scope, and conditions of work, position, and the
person's name or position in charge.

The component of the job description:


1. Title/Position: The name describing the person’s role in the organization. Each
organization has a different title/position. Examples of these are IT Manager, System
Administrator, Computer Programmer, Computer Technician.
2. Job Summary: A summary description of the essential roles and responsibilities of an
employee. For example, an IT Manager's job summary may include overseeing the IT
Department's overall operations.
3. Tasks: A piece of work assigned to each person.
4. Responsibilities: A duty or obligation to satisfactorily perform or complete a task
(assigned by someone or created by one’s promise or circumstances) that one must fulfil
and which has a consequent penalty for failure. Duties will vary depending on each
title/position.
5. Qualifications: Capacity, knowledge, or skill that matches or suits a position or makes
someone eligible for a duty, office, role, privilege, or status. Qualification includes fulfilling
necessary conditions such as attaining a certain age, taking an oath, completing required
schooling or training, or acquiring a degree or diploma.
6. Supervision: Monitoring and regulating processes or delegated activities, responsibilities,
or tasks, ensuring that every job meets the organization’s standards. Persons of a higher
authority usually do these.
7. Working Conditions: The conditions in which an individual or staff works, including but
not limited to such things as amenities, physical environment, stress and noise levels,
degree of safety or danger.
8. Benefits: These are indirect and non-cash compensation given to an employee and
mandated by law.
9. Salary: A fixed amount of money paid to an employee by an employer in return for work
performed.

Address: Tiongson Street, Lagao, 9500 General Santos City, Philippines


Telephone No: (083) 552-8909
Email: [email protected]
Certificate Registration No. PHP QMS 20 93
Accuracy is vital to each organization and which why each employee must have a work
instruction to ensure that all duties are fulfilled according to the organization’s standards. A
work instruction is a tool provided to help someone do a job correctly.

An effective work instruction must have the following:


1. Credible – is the heart of standardized best practices. (Workers trust them)
2. Clear – can be quickly understood by the worker with a minimum effort. (Workers
understand them)
3. Accessible – can be located quickly (within seconds) and “easily” requires a retrieval
system that the worker knows, understand, and trusts. (Workers can get to them)
4. Consistent – conform to a style guide explicitly developed for procedures and work
instructions. The material used for employee training should match the provided job
aids to achieve consistent work instructions. (They match worker training)

A job order is the written authority given to a worker or shop to perform specific work. A job
order contains parts such as the price, which could be an hourly billing rate or fixed rate
through the project's duration or task. Once both parties have agreed upon the terms of the job
order, a job order becomes a work order.

Parts of Job Order:


1. Customer information – important details of the customer such as name or
organization’s name, and address or company address
2. Equipment/components specifications – these are the detailed information of the
equipment to be repaired or diagnosed.
3. Delivery Date – the date when the customer will get the unit/equipment being
repaired.
4. Job Order Number – the number of jobs that have been performed
5. Job to be performed – a specified task to be performed
6. Price – the amount to be paid after the performance of the task.
7. Remarks – the status of the completed task

A Process is a series of actions or steps taken to achieve a particular task.

Standard Operating Procedures are the written instructions to document how to perform a
routine activity. To help ensure consistency and quality in their products.

Address: Tiongson Street, Lagao, 9500 General Santos City, Philippines


Telephone No: (083) 552-8909
Email: [email protected]
Certificate Registration No. PHP QMS 20 93
Name of Learner: ________________________________________Grade & Section: ______________
Subject: Computer Systems Servicing 9 Teacher: ________________________ Score: ______

G9 - CSS
Answer Sheet
ASSESSMENT QUARTER 4 – Week 1
LAS 1

Activity: Read the scenario below and complete the job order form using the table provided.
Most of the information that you will need is already found in the paragraph. But you will supply
some of these fields, such as the names and price. You can choose any names or prices you may
want as long as it is not offensive and is realistic.
“A local law firm needs a contractor to fix some of their machines that have stopped on working.
These machines are consist of 4 computers with somewhat similar damages, which is a corrupted
operating system. The damage happened when one of their staff accidentally downloaded a virus-
infected application, which immediately destroyed the system files. Below are the client’s details
in case you need to contact them.
Dela Cruz Law Office
Tiongson St., Lagao, General Santos City
(083) 552-1234
[email protected]
The client will require you to install a fresh copy of an operating system and expect you to complete
the job after two working days.”

iData Computer Services Job Order Form


Job Order No: 012345
Client Details:
Client Name: Client Phone Number:

Client Address: Client Email:

Order Details:
Summary/Description of Work Required:

Equipment/Component/Software Used:

Remarks:

Total Amount in Figures: ₱_____________


Total Amount in Words:

___________________________________
Client’s Signature Above Printed Name Date:
Issued by:

___________________________________

Address: Tiongson Street, Lagao, 9500 General Santos City, Philippines


Telephone No: (083) 552-8909
Email: [email protected]
Certificate Registration No. PHP QMS 20 93
Employee Signature Above Printed Name Date:

Criteria 5 4 3 2
Excellent Very Satisfactory Moderately
Satisfactory Satisfactory

Accuracy (60%) All the Most of the Only a few of the None of the
information information information information
supplied is true supplied is true supplied is true supplied is true
and accurate. and accurate. and accurate. and accurate.

Completeness All fields in the Most of the fields Only a few fields None of the fields
(40%) form are filled in the form are in the form are in the form are
up. filled up. filled up. filled up.

Teacher’s Feedback:

Address: Tiongson Street, Lagao, 9500 General Santos City, Philippines


Telephone No: (083) 552-8909
Email: [email protected]
Certificate Registration No. PHP QMS 20 93

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