BARRIERS OF COMMUNICATION

PRESENTED BY
ANURAG
BHARAT
“Whatever words we utter shouldCHETANbe chosen
DURGA
with care for people will hear SINDHULAKSHMI
them and be
influenced by them for good orSUNDARA
ill.” Buddha
RAJAN
 WHAT IS COMMUNICATION AND
BARRIER ?
• Communication is the activity of conveying
meaningful information. It requires a sender, a
message, and an intended recipient.
• Barrier An obstacle in a place that prevents us
from completing certain tasks.
• Communication barriers can be defined as
the aspects or conditions that interfere with
effective exchange of ideas or thoughts.
 TYPES OF BARRIER
• Physical Barrier
• Cultural Barrier
• Language Barrier
• Emotional Barrier
• Gender Barrier
• Organizational Barrier
• Perceptual Barrier
 PHYSICAL
BARRIER
• Physical barriers relate to disturbance in the
immediate situation, which can interfere in
the course of an effective communication.
• Some of them are easy to Alter whereas,
some may prove to be tough obstacles in the
process of effective communication.
 HOW
FACTORS TO OVERCOME?
CAUSING PHYSICAL
BARRIER
• To
Defects
be updated
in media
with latest technologies.
• Choosing
Distraction
a suitable
in environment
environment.
• Removing
Distance obstacle.
• Making
Ignorance
signsof easier
medium to read, example, you
• could
Physical
supplement
disabilitywritten signs with pictures
and visual signs.
• Self Motivation.
 CULTURAL
BARRIER
• Cultures provide people ways of thinking--
ways of seeing, hearing, and interpreting the
world.
• Similar words can mean different things to
people from different cultures, even when
they talk the "same" language.
 HOW
FACTORS TO OVERCOME
CAUSING ?
CULTURAL
BARRIER
• Cross culturecultural
Diversified environment.
background.
• Have a thorough
Language knowledge of your
and Accent.
• counterpart’s
Behavior andculture
Nature.background.
• Conduct
Religion.effective communication workshop.
• Work in groups and run frequent meeting
 LANGUAGE BARRIERS
• Inability to converse in a language that is
known by both the sender and receiver is the
greatest barrier to effective communication.
• When a person uses inappropriate words
while conversing or writing, it could lead to
misunderstanding between the sender and a
receiver.
 FACTORS CAUSING
HOW TO OVERCOME ?
LANGUAGE
• Speak
BARRIERS
Multislowly
languageand clearly.
• Ask
Region
for clarification.
• Frequently
Inadequatecheck
vocabulary
for understanding.
• Be
Interpreting
specific. difference
• Choose your medium of communication
effectively.
• Be patient.
 EMOTIONAL BARRIER
• The emotional state may influence your
capacity to make yourself understood and
hamper your understanding of others.
• Many times, emotional barriers on your part
or the part of the person you are speaking
which may inhibit your ability to communicate
on an effective level.
 FACTORS CAUSING
EMOTIONAL How to overcome
• Motivation
BARRIER
Fear/ insecurity
and commitment to change.
• Peer
Mistrust
or mentor support .
• Practice
Stress expressing recognition .
 GENDER BARRIERS
• Relationships, respect, workplace authority
and education are common ways men and
women are pitted against each other.
• Overcoming barriers in gender communication
isn’t simple but can be made clear with a little
patience and understanding.
• This barrier arises because men and women
have different ways ofthinking and
communication.
FACTORS CAUSING GENDER
BARRIERS
• Fear and shy
• Environment
• Misunderstanding
 ORGANIZATIONAL
How to overcome
BARRIERS
• Organizational structure the
The process of bridging greatly affects
gap in genderthe
capability of therequires
communication employeesthe as far deal
great as theof
communication is concernedthat
patience and understanding . only time
• and
All the internal
attention factors
will teach.which stymie or block
the process of communication are known as
organisational barriers. Some such factors
have already been discussed like restrictive
environments,deceptivetactics,
communication network.
 FACTORS CAUSING
HOW TO OVERCOME?
ORGANIZATIONAL
BARRIERS
• Poor structure to the communication.
Status relationship
• AOne
weakwaydelivery.
flow
• The use of the structure
Organization wrong medium to deliver the
• communication.
Rules and regulations
• AToo
mixed
manymessage.
levels in organization structure
• The message is delivered to the wrong
audience.
• A distracting environment.
 PERCEPTUAL
BARRIERS
• The most common problem is that the people
have difference opinion .
• The varied perceptions of every individual give
rise to a need for effective communication.
• We all have our own preferences, values,
attitudes, origins and life experiences that act
as ‘filters’ on our experiences of people,
events and information.
 FACTORS CAUSING
PERCEPTUAL
BARRIERS
• Difference in Understanding
• Difference in Perception of Reality
• Differences in Values, Attitudes and Opinions
 HOW TO OVERCOME?
• Start by listening to others.
• Clarify if there is confusion.
• Stay calm and be positive.