Southeast University

Southeast Business School

Midterm Assignment
Organizational Behavior

Name : Md.Badiul Alam

ID : 2020210005026
Date : 17-12-2020

Answer to the question number 1(a):

Before describing the case I need to focus some points. As the company has no
policy regarding facial hair. Despite of this, company continuously blamed Tom for
decreasing sales. They never bother for Tom’s personality as he thought that his
current appearance has a great value for playing bass for band.

The following concerns for the company regarding Tom’s facial hair are noted below;
 Company made Tom responsible for decreasing sales due to his long and
ragged beard.
 Company did not bother for Tom’s personality.
 Company did get value of Tom’s personal likings.

Yes, Company should care his appearance as they boast up insight and value his
personal liking which definitely inspired Tom’s to work dedicatedly. Company should
developed policy and procedure regarding personal appearance and outfit.

Answer to the question number 1(b):

Being a manager I would like to handle this situation by following the steps:

1) Develop a policy & procedure for facial hair & outfit.

2) Disseminate the policy within the organization.
3) Conduct motivational Training
4) Do root cause analysis regarding the case.
5) Find solution which is the best for employee and organization as well.
As a manager I focus how people affect others and how they understand and view
themselves, as well as their pattern of inner and outer measurable traits and the
persons-situation interaction.
Answer to the question number 2:

Narcissism is a distinct personality disorder, which according to Psychology it is

characterized by "grandiosity, a lack of empathy for other people, and a need for
admiration. Narcissism describes a person who has a grandiose sense of self
importance, requires excessive admiration.

Narcissist people are usually arrogant, self-centered and demanding. They often
have high self-esteem and may believe they are superior or special compared to
other people. However, they seem to need excessive praise and admiration, and
they may react poorly to perceived criticism. They are usually preoccupied by power,
success, and beauty. They might even engage in impulsive behaviors. Narcissists
often have fantasies of grand success, a tendency to exploit situations and people, a
sense of entitlement, and a lack of empathy. They also experience more anger.
Narcissists think that they are overqualified for their positions. When they receive
feedback about their performance, conflicts with their positive self-perception.

Narcissist people are not productive for organization as well as coworkers

because leaders fail to satisfy this need among their employees because of their
high levels of self-concern. Therefore, they ignore the feeling of others. They
usually preoccupied by power which is sometimes harmful to others. They
sometimes engage themselves in impulsive behavior like gambling. They seem
to be arrogant. A narcissist may be detrimental in jobs where a realistic
conception of one’s talents and abilities are critical. For example, expect the
narcissist to be an overconfident negotiator, which can be a huge liability. Taking
advantage of others. Reacting negatively to criticism. Even though they crave
control and take full credit when things are going well, they are quick to blame
others whenever a situation doesn’t go as planned and behaving in an arrogant
manner. With an inflated ego and sense of superiority and entitlement, they
probably insist on having the best everything—the best car, office, designer
clothes—monopolize conversations, look down on people you perceive as
“inferior,” and only associate with those you think are equally special, successful,
and talented.

Considering the above description we can stated that Narcissist people are not
productive for organization as well as co-workers.
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Answer to the question number 3(a):
The term “attitude” frequently is used in describing people and explaining their
behavior. Attitudes are evaluative statements either favorable or unfavorable –about
objects, people, or events. They reflect how one feels about something.
On the other hand, An attitude can be defined as a persistence tendency to feel and
behave in a particular way toward some object. For example: “He has poor
attitudes.” “I like her attitude.” For example, Karim does not like working in night shift.
He has a negative attitude toward his work assignment.
Characteristics of an Attitudes.
Attitudes can be characterized three ways:
1. They tend to persist unless something is done to change them.
2. Attitudes can fall anywhere along a continuum from very favorable to very
unfavorable.
3. Attitudes are directed toward some object about which a person has feeling and
beliefs.

Components of Attitude:
There are three components of attitude; they are cognition, affect, and behavior.

Component of an Attitude

Cognitive=evaluation
My supervisor gave promotion to a co-
worker who deserved it less than me. My
supervisor is unfair

Affective=Feeling
I dislike my supervisor Negative
attitude
toward
supervisor
Behavioral=Action
I am looking for other work. Ihave
complained about my supervisor to
anyone who would listen.

1. The statement “My supervisor did not give promotion to me” is the cognitive
component of an attitude. The employee thinks that he deserved the
promotion-(Cognitive) and it’s an affective component and he clearly stated
that his supervisor is unfair.
2. Affect is the emotional or feeling segment of an attitude and is reflected in the
statement “I dislike my supervisor”(Affect).
3. Finally, affect can lead to behavioral outcomes. The behavioral component of
an attitude describes an intention to behave in a certain way toward someone
or something—to continue the example, “I’m going to look for another job that
pays better.” (Behavioral)

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Answer to the question number 3(b):

According to the question related to job satisfaction and attitude – Yes I do agree
with that point .The relevant points in this regard are following below;
Job satisfaction is significant because a person's attitude and beliefs may affect his
or her behavior. Attitudes and beliefs may cause a person to work harder or work
less. Job satisfaction also impacts a person's general well-being for the simple
reason that people spend a good part of the day at work.

My attitudes towards my job are following below;

1. Job satisfaction,
2. Job involvement, and
3. Organizational commitment.

A few other important attitudes are perceived organizational support and employee
engagement;

1. Job Satisfaction

When people speak of employee attitudes, they usually mean job satisfaction, which
describes a positive feeling about a job, resulting from an evaluation of its
characteristics. A person with a high level of job satisfaction holds positive feelings
about his or her job, while a person with a low level holds negative feelings.

2. Job Involvement

Job involvement measures the degree to which people identify psychologically with
their job and consider their perceived performance level important to self-worth.
Employees with a high level of job involvement strongly identify with and really care
about the kind of work they do. Another closely related concept is psychological
empowerment, employees’ beliefs in the degree to which they influence their work
environment, their competence, the meaningfulness of their job, and their perceived
autonomy.
One study of nursing managers in Singapore found that good leaders empower their
employees by involving them in decisions, making them feel their work is important,
and giving them discretion to “do their own thing.” High levels of both job involvement
and psychological empowerment are positively related to organizational citizenship
and job performance. High job involvement is also related to reduced absences and
lower resignation rates.

3. Organizational Commitment

The degree to which an employee identifies with a particular organization and its
goals and wishes to maintain membership in the organization.

4. Perceived Organizational Support

Perceived organizational support (POS) is the degree to which employees believe

the organization values their contribution and cares about their well-being (for
example, an employee believes his organization would accommodate him if he had a
child care problem or would forgive an honest mistake on his part).

The following job Components make me satisfied.

 Working Environment
 Fair Policies and Practice.
 Caring Organization.
 Appreciation.
 Pay.
 Promotion.
The following job Components make me dissatisfied.
 Underpaid.
 Limited Career Growth.
 Poor Management.
 Unsupportive Boss.
 Lack of Meaningful Work.
 Work and Life Balance.

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Answer to the question number 4(a)

I would like to classify myself as introverted as my characteristics showed the

qualities of introvert that insight me.

The people whom I met across my life, everybody told that I would like to stay alone.
A few hours alone with a good book, a peaceful nature walk or enjoy my favorite
television program are great ways to help myself to feel recharged and energized.
Typically I do not enjoy a great deal of socializing; I do enjoy having a small group of
friends to whom I am particularly close. I am described by my surroundings that I am
remain keep myself quiet. I cannot express myself first in busy social situation
because of my shyness.
Considering the above criteria of mine, I think myself introvert.

Answer to the question number 4(b)

I would like to prefer more introverted than I am right now. Because I want to focus
myself what I have insight. I want to learn through observation where extroverts tend
to prefer to jump right in and learn through hands-on experience. I like to watch
others perform a task, often repeatedly, until they feel that they can replicate the
actions on their own. I like to learn more by watching rather than doing. I focus my
careers that involve working independently are often a great choice of mine. Instead
of having a large social circle of people I know only on a superficial level and I
always try to avoid the rush or parties because I think that will drain my energy as
well. I do enjoy having a small group of friends to whom I am particularly close and
that people high in this trait tend to have a smaller group of friends. While extroverts
generally have a wide circle of friends and acquaintances, introverts typically choose
their friends much more carefully. Their closest relationships tend to be profound and
significant.I am described by my surroundings that I am remain keep myself quiet. I
cannot express myself first in busy social situation because of my shyness.
Sometimes I can end up my feelings unfocused. I always think everything in simple
way instead of critical ways. I am aware about self-caring and self-understanding.
When I have to spend time in activities or environments that are very hectic, I can
end up feeling unfocused and overwhelmed. I simply prefer to choose myself reserve
and I through my words carefully and not waste time or energy on needless chit-
chat. I always to prefer to be an introvert as they as leading their life with happily and
free of tension.

Answer to the question number 4(c)

Yes, I do agree with Cain’s arguments.

Cain’s first argument is “We see ourselves as extraverts”. This is true because
each human being are desirable, partly extraverts like being in charge and are more
apt to shape environments to fit their wishes. Most of the institutions designed for
those who enjoy group projects and high levels of stimulation.” In that case we see
ourselves as extrovert.

Cain’s Second argument is “Introversion is driven underground”. I do agree with

that because introversion tendency are not valued as per expectation and the best
ideas are not spoken ever, they are remain inside. Introvert never does any risky job
rather they follow the extrovert statements. Introvert cannot mention any solution,
they are partially depended.

Cain’s Third argument is ‘’Extraversion is not all it’s cracked up to be’’. I also do
agree with that point. Most of the cases it is found that extraverted people always try
to expose themselves in any situation. They try to get the leadership if the case is
not fully sensible. In that case introverts are kept quiet and observe the situation very
keenly. Extrovert people think later that it should be solved like that way. On the
other hand Introvert people know the answer quit often but do not take any attention
to anybody.

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