SEKN5018

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PARTS & SERVICE OPERATION TIPS

How to make th e mos t o f th e ne w typ e m achin e
m oni tor pane l fo r P C20 0-7 Hyd rau lic E xcav ato r
Introducing IT into construction equipment service
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Our Service Department participates in the development of new models at the early stage with
emphasis on improving the quality of our service activities. As part of such efforts, we requested
Construction Equipment Technical Center 1 to develop a machine monitor panel equipped with a
variety of functions. This is their answer to our request. We recommend that everyone in the
distributor’s parts and service department utilize these functions to the fullest and upgrade job
quality. This issue outlines the major features of the new machine monitor panel. The function is
integrated into the articulated dump truck and wheel loader machine monitor already introduced.
For further details, see the shop manual.

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LCD color graphics display and 10-key pads are used.

LCD color graphics display

Control button
(With 10-key pad input function)

An action code is indicated when a machine failure occurs.

Controlling by switching button displays 6-digit code and DB telephone number (the
machine has to be registered at the time of delivery) interchangeably.
6-digit failure code

The service mechanic can easily select the necessary

replacement parts before departure for the jobsite.

The 6-digit failure codes are the same as those used in the labor flat rate system for
warranty claims, thus assuring consistency in job processing. In the future they will be
adopted on all upcoming machine monitor panels on new models.
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“Mai nte nanc e In dica tor” is pr ovide d as p ar t of

s tand ard speci fica tio ns.
When the remaining hours become less than 30, a
maintenance caution lamp warns the operator.

When the remaining hours until the next maintenance

becomes less than 30, the maintenance caution lamp starts
to yellow. The caution lamp remains on in red at less than
0 hours. (This display continues only for 30 seconds after
turning on the ignition switch.)

The “Maintenance Indicator” function, that was optional, has now been added to the monitor
panel as part of the standard specifications with button control. It shows the remaining
hours until the next service for each maintenance item
No. Maintenance item
1 Engine oil replacement 500
2 Engine oil filter replacement 500
3 Fuel filter replacement 500
4 Hydraulic oil filter replacement 1000
5 Hydraulic oil tank breather replacement 500
6 Corrosion register replacement 1000
7 Damper case oil inspection/refill 1000
8 Final case oil replacement 2000
9 Machinery case oil replacement 1000
10 Hydraulic oil replacement 5000
Example: Select “02 engine oil
filter”

02 500h 02
The remaining hours until 23 h
the next replacement 500 h

500 h
The interval set

Press (decide) on this screen

when resetting after starting maintenance

Replacement interval adjustment is possible for each maintenance item. (Only possible in
service mode.)
Adjustment possible by 50h.

We recommend that you utilize the Maintenance Contract and/or R&M Contract.
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The Machi ne Fail ure Hi stor y Functi on has been upgr aded.
In addition to the failure history of the electrical system, that of the mechanical system
has been newly provided.
1) Electric System Failure History
(detection of wiring harness disconnection, abnormal signals, etc.)

Electric Failure
E is displayed in the
head when a failure is 1/2 233 DXA0KA 0h The time elapsed since the
occurring presently. PC-EPC Sol. Short Circuit first occurrence

2/2 E217 DAQ2KQ 30h

Model Selection abnormality
Example:
There are 2 records. Wrong information for machine
type selection occurred 30
The order of failure/total hours ago and is still current.
number of failures
PgUp/PgDn

Up to 20 failures can be recorded. When this number is exceeded, the oldest record
is erased.

2) History of Abnormalities in the Mechanical System

(overheating, etc.)

Mechanical Failure
01 Engine Hi-idling out of Standard A000N1
0 first 0h
02 Engine Lo-idling out of Standard A000N2 Service Meter Reading at first
Frequency of abnormality 0 first 0h occurrence
03 Engine Water Overheat B@BCNS
6 first 64h Example:
Engine Cooling Water
Overheating has been detected
6 times for 164 hours up to now.
PgUp/PgDn

List of Mechanical Abnormalities (11 items)

Engine Hi-idling Out of Standard A000 N1

Engine Lo-idling Out of Standard A000 N2
Engine Water Overheat B@BC NS
Engine Oil Press. Abnormal Drop B@BA ZG
Engine Oil Level Abnormal Drop B@BA ZK
Hydraulic Oil Overheat B@HA NS
Engine Water Level Abnormal Drop B@BC ZK
Air cleaner Clogging AA10 NX
Charge Voltage Abnormal Drop AB00 KE
Crane Operation Overload 989E KX
Automatic Lubrication Abnormality DA80 MA

The system does not allow you to erase the abnormality history in the mechanical
system in order to increase the machine’s resale value in the future.
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It makes measurement equipment like a hydraulic oil
Monitoring
pressure gauge or a tachometer virtually unnecessary.
The monitor panel enables you to measure hydraulic oil 010 Engine Speed
2000 r/min
pressure as well as the engine speed and revolutions of 011 F pump pressure
other rotating parts. It also enables you to check if each 34.0 MPa
sensor is functioning properly. 012 R pump pressure
33.5 MPa
The monitor panel allows you to retain data by simply
pressing a button. (Displayed Data Holding Function)
hold return

Moreover, the monitor panel enables you to take 4

different measurements at once.

Switching of the operation mode setting is possible during monitoring while retaining the
selected and displayed item.

The new monitor panel has the following features:

(1) Failures are indicated with a unified 6-digit failure code.
(2) Four different mechanical system measurements can be taken at once.
(3) A “Maintenance Indicator” function has been added. (Filter and Oil Replacement Time
Display Function)
(4) Failures in the mechanical system are newly covered in addition to those in the electrical
system.

By naming it Equipment Management Monitoring System (EMMS), we made it a helpful

system for managing the overall machine instead of just a failure diagnosis tool. Along with
the standard maintenance indicator, the system does not allow you to erase the mechanical
system failure history in order to increase the machine’s resale value in the future. Be sure to
thoroughly explain this service mechanics and sales people.

We welcome your opinions or requests regarding this new product. Write to us at the
following address.

Service Technology Development Group

Parts and Service Business Development Department
Customer Support Division
Komatsu Ltd.
2-3-6 Akasaka, Minato-ku
Tokyo 107-8414
Japan
Phone No. (81)-3-5561-2765
Fax No. (81)-3-5561-4766

August. 2001

Customer Support Division