2020 AWS Partner Network Guide
2020 AWS Partner Network Guide
April 2020
This document is provided for informational purposes only and does not create any offer, contractual commitment,
promise, or assurance from AWS. Any benefits described herein are at AWS’s sole discretion and may be subject to
change or termination without notice. This document is not part of, nor does it modify, any agreement between 1
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AWS and its customers and/or APN Partners.
Contents
1. Overview .................................................................................................................................................................................... 3
2. What is APN? ............................................................................................................................................................................. 3
3. How does partnering with APN help your business? ............................................................................................................ 3
4. What makes APN Partners valuable to customers? .............................................................................................................. 4
5. How do I get started? ............................................................................................................................................................... 5
6. Stay Up-to-Date with APN Communication Channels ......................................................................................................... 6
7. Choose your Primary Business Model (Consulting or Technology) ..................................................................................... 6
8. How can you grow your business with APN? ......................................................................................................................... 6
9. Transform your business with APN Navigate ........................................................................................................................ 8
10. APN Consulting Partners – Resources and Benefits ....................................................................................................... 10
11. APN Consulting Partners – Requirements ....................................................................................................................... 12
12. APN Technology Partners – Resources and Benefits...................................................................................................... 14
13. APN Technology Partners – Requirements ...................................................................................................................... 16
14. What training resources are available to APN Partners? ................................................................................................ 16
15. How to differentiate your business with APN Partner Programs? ................................................................................ 19
16. APN Programs to build your business, available at registration ................................................................................... 19
16.1. APN Customer Engagements (ACE) Program for Opportunity submission ........................................................ 19
16.2. AWS SaaS Factory Program ...................................................................................................................................... 20
16.3. AWS Device Qualification Program (DQP) .............................................................................................................. 20
16.4. AWS Marketplace Channel Programs ...................................................................................................................... 20
16.5. AWS Partner Transformation Program ................................................................................................................... 21
16.6. Global APN Funding Programs ................................................................................................................................. 21
17. APN Programs to market your offerings to AWS customers ........................................................................................ 21
17.1. AWS Service Delivery Program ................................................................................................................................. 21
17.2. AWS Service Ready Program .................................................................................................................................... 22
17.3. AWS Managed Service Provider (MSP) Program .................................................................................................... 22
17.4. AWS Competency Program ...................................................................................................................................... 22
17.5. APN Solutions Space Program ................................................................................................................................. 23
17.6. AWS Public Sector Partner Program........................................................................................................................ 23
18. APN Programs to enable and sell your offerings ............................................................................................................ 23
18.1. AWS Solution Provider Program .............................................................................................................................. 23
18.2. APN Customer Engagements (ACE) Program ......................................................................................................... 24
18.3. AWS Distribution Program ........................................................................................................................................ 24
18.4. AWS Well-Architected Partner Program ................................................................................................................. 24
19. APN Partner Central resources .......................................................................................................................................... 24
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1. Overview
The adoption of cloud technologies and AWS in particular is accelerating globally. More and more,
customers across the globe are turning to the cloud and looking to take advantage of AWS to meet their
business needs. We know that our customers want new, innovative, flexible and scalable solutions, and
that they want to engage with companies that offer AWS technical expertise, proven customer access and
well-architected solutions. There is an enormous opportunity for customer-centric companies to build or
grow a successful cloud-based business.
Whatever your needs, Amazon Web Services (AWS) is the right place to start your cloud adoption journey.
The AWS Partner Network (APN) has the services and solutions to help customers of all sizes to Build –
Market – Sell their solutions and services to grow their business. Did you know that over 90 percent of
Fortune 100 companies utilize APN Partner solutions and services?
This guide provides an introduction to the APN and sheds light on how you can build, market,
differentiate, sell and grow your business by partnering with APN. The guide walks you through APN
Partner journey detailing the different Partner types, tiers and APN Programs, and the various marketing
opportunities and resources available to you as an APN Partner to grow your business. As the APN
continues to grow, we continue to invest in, develop, and expand the tools and resources available to you.
This guide is your all-in-one resource to begin and advance your journey as an APN Partner.
For up-to-date information, please visit the APN home page https://aws.amazon.com/partners/, and read
the APN Blog at https://aws.amazon.com/blogs/apn/.
2. What is APN?
The AWS Partner Network (APN) is the global partner program for technology and consulting businesses
who leverage Amazon Web Services to build solutions and services for customers. The APN helps
companies build, market, and sell their AWS offerings by providing valuable business, technical, and
marketing support.
There are tens of thousands of APN Partners across the globe. More than 90% of Fortune 100
companies and the majority of Fortune 500 companies utilize APN Partner solutions and services.
The APN program strives to help your firm build your AWS business, uniquely position and differentiate
itself on AWS, be recognizable, and helps connect you with respective customers leading your firm to
greater success and valuable future opportunities. APN makes it easy for you to find professional,
customizable marketing resources that will help you build a long term healthy, sustainable and profitable
business to better serve joint customers.
Gain credibility by leveraging the AWS brand, known for innovation, customer centricity, and
the pace of innovation.
Deliver more innovation with the constantly evolving portfolio of groundbreaking AWS
technology and services.
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Highlight your expertise with APN Programs and differentiate your business practice.
Define your APN Partner journey based on your business focus area and capabilities and make
the most of your investment.
Work with an assigned Partner Manager who will contact you within one business day of
signing up with APN.
Increase visibility to AWS field team and AWS customers and take advantage of sales
opportunities.
Promote and sell your solutions through AWS Marketplace, a digital catalogue for AWS
customers.
Save time, save money, and get the tools and resources you need to reach customers and
respond quickly to customer issues.
APN is on the same journey that you and your customers are on – a journey that encompasses growth,
change, and innovation. AWS Partner Network (APN) Partners help AWS customers grow and scale their
business on AWS. The APN Partners are uniquely positioned to help customers accelerate their journey to
the cloud and take full advantage of all that AWS has to offer.
Goal of APN: APN strives to enable customers to easily find specialized AWS Partners who:
Possess extensive experience building/deploying customer solutions on AWS
Develop and retain a strong bench of AWS-trained and certified staff
Provide well-architected solutions for customers on AWS invest significantly in their AWS practice
Invest significantly in their AWS practice
Provide extensive support to customers.
The APN helps customers achieve all of the above, and much more.
APN offers the most innovation, experience, functionality to its customers and partners – All of which are
critical elements in making a business decision.
The most innovation: Innovation, agility and our pace of innovation are our key differentiators. Our
customers want authentic, customizable, complete solutions that can be catered to the specific business
needs. Stemming from our inspiration to improve customer’s life and experience in any way possible, we
are constantly inventing and striving to build new, differentiated or improved solutions that are
frictionless, economical and easy to scale. By working with APN Partner, our customers have the
opportunity to leverage the new ground-breaking AWS services and solutions to support their growing
unique business needs.
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The most experience: The AWS Cloud spans across 60 availability Zones within 20 geographic regions
around the world (as of December 19, 2018). Millions of customers are currently leveraging AWS cloud
products and solutions to build sophisticated applications with increased flexibility, scalability and
reliability. Our customers trust the APN partners that have gained credibility by attaining APN program
designations and specializations and rely on them to grow their business.
The most functionality: With technology moving at fast pace, staying up to-date and relevant is a
necessity and at the same time challenging. AWS has been continually expanding its services to support
virtually any cloud workload, and it has tons of fully featured services for compute, storage, databases,
networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile,
security, hybrid, virtual and augmented reality (VR and AR), media, and application development,
deployment, and management. The growing portfolio of services and products allows AWS to cater to the
new and challenging business scenarios that our customers need help with, thus uniquely positioning our
APN partners to support them.
Registering with APN is just the first step of your journey. As an organization registering with the APN for
the first time, you should be looking to make the most of the resources available to you and begin to build
your AWS-based business and deeply train your staff.
Upon registering with the APN, use your time to become well-versed on AWS, embracing all of the AWS
training options available to your firm, and begin to define what you’d like to achieve as an APN Partner.
Start to build your AWS customer base, and begin to document your customer wins. And if you are a
Technology Partner, specifically use your time to get your first solution launched in General Availability
(GA) on AWS, following AWS Well-Architected best practices.
We recommend you to deepen your knowledge on the APN Partner tiers, the different APN Programs
available to you and define your partner journey leveraging APN Navigate Program and learn how you can
develop a specialization with various APN programs.
Every partner has a different journey and path to success. Define your journey as an APN partner with
programs that align to your capability and best support your business growth to deliver memorable
customer experiences.
APN Partner Central, your one-stop-shop for all the resources you would need as an APN partner
to grow your AWS business
Download APN How-to Guides to learn best practices for marketing with AWS
Find an AWS Partner to team up with
Browse APN Partner Programs
See what Partner training is available to you
For Technology partners specifically looking to build SaaS on AWS - Download Forrester study on
building SaaS on AWS and visit the SaaS page on AWS website, and visit the APN Blog for a
number of SaaS-specific blog posts.
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6. Stay Up-to-Date with APN Communication Channels
Upon registering with the APN, make sure you stay up-to-date with APN communication channels.
1. Sign Up for the APN Newsletter: Receive our monthly email newsletter for the latest APN updates,
including webinars, best practice guides, upcoming events, and more.
2. Read the APN Blog: The APN Blog is one of the most-read blogs at AWS and reaches a wide base
of APN Partners and AWS customers globally. We encourage you to visit the blog regularly for
updates on the APN program, general AWS news with specific importance for APN Partners, and
highlights of APN Partner achievements. There are also a number of specialty blogs pertaining to
different areas of interest, including the AWS Security Blog, AWS Big Data Blog, and AWS Public
Sector Blog.
3. Follow Us on Twitter: Check out our Twitter handle, @AWS_Partners, to get updates and success
stories from across the APN.
4. Join the APN LinkedIn Group: The global APN LinkedIn group can help you stay engaged with the
APN Partner community.
5. Subscribe to the APN YouTube Channel: You’ll find APN YouTube videos on a number of different
AWS topics, use cases, APN programs, and more.
6. Read APN Partner Success Stories: Learn how APN Partners are driving business solutions for AWS
customers worldwide on our APN Partner Success page.
Upon registering, the APN classifies its partners into 2 categories: Consulting or Technology partners
based on the requirements set forth for the two partner types.
APN Consulting Partners are professional services firms that help customers of all types and sizes design,
architect, build, migrate, and manage their workloads and applications on AWS on a global basis,
accelerating their journey to the cloud. APN Consulting Partners often implement Technology Partner
solutions in addition to the professional services they offer. Consulting Partners include System
Integrators, Strategic Consultancies, Agencies, Managed Service Providers, and Value-Added Resellers.
APN Technology Partners provide hardware (e.g. OEMs, semiconductor manufacturers), connectivity
services (e.g. network carriers), or software solutions that are either hosted on, or integrated with, the AWS
Cloud (e.g. SaaS Providers, ISV). APN Technology Partner products are often delivered as components to
broader AWS Cloud customer solutions and can be delivered globally by APN Consulting Partners,
through AWS Marketplace, as part of a customer-ready solutions (e.g. AWS Quickstarts, or AWS Solutions
Consulting Offers) or direct from the APN Technology Partner.
The APN is a tiered program. We engage on a deeper level with higher tier APN Partners who invest
significantly in their AWS practice, possess extensive experience building and deploying customer
solutions on AWS. Such high tier partners become eligible for deeper engagements with AWS team and
receive a greater number of benefits, such as additional eligibility for funding and marketing activities with
AWS
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APN Consulting Partner can attain one of three tiers (Select, Advanced, Premier), and an APN Technology
Partner can attain one of two tiers (Select and Advanced). The requirements for each tier are dependent
on 3 key parameters – experience, knowledge and success.
APN Select Tier Partners are partners who are getting established on AWS. APN Advanced Tier Partners
have built a strong AWS practice or solution. Advanced APN Partner tier is the highest tier for Technology
Partners. APN Premier Tier Partners represent the highest level of achievement
These highest tier APN Partners (Advanced APN Technology Partners and Premier APN Consulting
Partners) are partners that have invested significantly in their AWS practice and have committed to
building a mature cloud practice. They have extensive experience in deploying customer solutions on AWS
with a strong bench of trained and certified technical resources. These partners have achieved deep
technical expertise through multiple APN Program validations such as those from the AWS Competency,
AWS Managed Service Provider (MSP), or AWS Well-Architected Partner Programs.
Progressing through the APN tiers means greater access to benefits that will help you Build, Market, and
Sell your solutions, regardless of workload, vertical or solution area and ultimately grow your business. The
APN Navigate path provides prescriptive guidance to help you move through the APN tiers and define
what you’d like to achieve as an APN Partner and become an AWS expert.
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9. Transform your business with APN Navigate
Whether you’re new to the APN or an established APN Partner, there is a Navigate path available to
support your organization’s business transformation on AWS. Choose one or multiple Navigate track(s)
that best suits your business goals.
APN Navigate is the APN’s enablement program that provides prescriptive guidance from trusted AWS
experts on how to transform your business on AWS. It provides a step-by-step path to help you build,
market, and sell as an APN Partner.
All APN Partners can participate in the APN Navigate program to accelerate your business growth,
regardless of where you are in your APN journey. APN Navigate equips partners with a roadmap,
enablement tools, and resources to help you achieve your business goals.
For any questions about APN Navigate, please reach visit the APN Navigate Website or reach out to your
APN Contact.
APN Navigate Foundations is custom-built to help APN Registered Members establish your business on
AWS and achieve APN Select Tier with step-by-step guidance, packaged into a custom toolbox. The best
part? It’s already in your APN Partner Central account!
If you are already an APN Select Tier or above Partner looking to specialize in a specific service area,
solution, or workload, choose the APN Navigate specialization track that best suits your business goals and
follow the steps outlined below. These tracks are open to all APN Partners, but we recommend that your
organization be APN Select Tier or higher to ensure the best experience.
Every partner has a different journey and path to success. Define your journey as an APN partner with
programs that align to your capability and best support your business growth to deliver memorable
customer experiences.
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Sign up for Enrollment Trainings
To get started in any APN Navigate track, a minimum number of two business and two technical
individuals from your organization must complete key enrollment trainings. This will better equip your
organization to complete the APN Navigate checklist activities and engage with AWS experts.
Once the required number of trainings for a given track have been completed, your Alliance Lead will
receive access to your dedicated APN Navigate toolbox within one business week.
Your APN Navigate Toolbox includes the APN Navigate Partner Goals checklist, your step-by-step guide to
achieving your business transformation goals on AWS. Your Alliance Lead can share entire APN Navigate
Toolbox across the organization.
When your organization has completed as much of the checklist as it relates to your business
transformation goals, share your achievements with your APN contact, and request an asset review to
strategize on the next steps in your APN journey.
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10. APN Consulting Partners – Resources and Benefits
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11. APN Consulting Partners – Requirements
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*Detailed Terms and Conditions for the above requirements are available through APN Partner Central.
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12. APN Technology Partners – Resources and Benefits
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13. APN Technology Partners – Requirements
*Detailed Terms and Conditions for the above requirements are available through APN Partner Central.
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17. What training resources are available to APN Partners?
AWS Training and Certification offers APN Partners variety of digital and classroom training options, so
you can chose to learn best practices either online at your own pace or from an AWS instructor. Thus
enabling APN Partners to support customers business and technical needs.
Whether you're just starting out, building on existing cloud skills, or sharpening your cloud knowledge,
AWS Training and Certification can help APN Partners build competence, confidence, and credibility.
We recommend that you establish a dedicated team to work on AWS-based solutions for customers (both
sales and technical members of your staff), and ensure that this team takes advantage of appropriate
AWS training as you begin to engage with customers. Getting AWS Trained and Certified allows your firm
to move up the APN tiers. AWS Certifications validate technical expertise and demonstrate to customers
that you understand AWS services and solutions.
Training and certification opportunities available to help you build your AWS based business:
1. Digital training: Free, on-demand courses so your team can learn when and where it’s convenient,
includes Solutions Training for Partners courses
2. Classroom training: In-person and virtual training from instructors who teach your team in a
hands-on learning environment, includes Solutions Training for Partners courses
3. AWS Accreditions: Showcase partner Business and Technical understanding of AWS Services
4. AWS Certifications: Showcase and distinguish your organization’s expertise.
5. PartnerCasts: Weekly webinar series on business and technical AWS Services topics
AWS Accreditions
Earn accreditations to demonstrate understanding of AWS services and how AWS solutions address
customer business requirements. Complete the series of e-learning modules and quizzes within a course
to achieve accreditation.
• AWS Business Professional: Intended for individuals responsible for articulating the business
benefits of AWS, this course is designed to give you an overview of key AWS services, overall
business value proposition, and best practices for implementing AWS in the field with customers.
• AWS Technical Professional: Designed for individuals responsible for making informed decisions
about IT solutions based on customer business requirements, this course is the technical
counterpart to AWS Business Professional and helps deepen your technical knowledge of AWS
products, services, and common solutions for your customers.
• AWS Cloud Economics: Designed to introduce APN Partners to the benefits of migrating their
customers to the AWS Cloud. Partners will learn about cost savings and data center economics in
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AWS Certifications:
1. AWS Business Professional Learning Path: Gain a basic understanding of AWS services and core
business value propositions
2. AWS Technical Professional Learning Path: Gain fundamental technical knowledge of AWS Cloud
computing
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3. AWS Professional Services Learning Path: Develop and extend professional services competencies
You can register for a number of AWS Training courses outlined in AWS Training & Certification through
APN Partner Central. Registering for instructor led trainings via APN Partner Central (click training tab)
gives you access to up to a 20 percent discount on instructor-led training courses delivered by AWS.
Please take note of the terms and conditions outlined on the page.
APN programs provide partners with promotional support and other benefits, such as increased
visibility throughout the AWS website, opportunities to engage with customers through events and
social media, access to funding and go-to-market opportunities, and more.
Get started with APN programs that align to your capabilities and drive innovation for AWS customers.
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19.2. AWS SaaS Factory Program
The AWS SaaS Factory Program helps APN Technology Partners at any tier to build a successful
AWS-based SaaS business by providing a comprehensive set of business and technical enablement
content and collateral, which empower and support APN Technology Partners at each stage of
their SaaS on AWS journey.
Software–as-a-Service (SaaS) is a licensing and delivery model whereby software is centrally
managed and hosted by a provider and available to customers on a subscription basis. Your
company may look to a SaaS model to deliver your product for a number of reasons, including
customer demand, to improve operational efficiency and agility, drive innovation, and to attract
new customers and expand your global reach. Amazon Web Services (AWS) provides a
low cost, reliable and secure foundation for you to use as you build and deliver Software-as-a-
Service (SaaS) solutions to customers.
AWS SaaS Factory includes reference architectures, AWS Quick Starts, learning modules (e-
learning), and interactive activities such as webinars and workshops for prescriptive guidance on
building, migrating, and optimizing SaaS products on AWS. To learn more about AWS SaaS
Factory, click here. Partners migrating or building SaaS on AWS are also encouraged to sign up for
the SaaS on AWS interest list here.
Qualified devices are eligible for listing in the AWS Partner Device Catalog, which allows customers
to discover IoT devices that work with AWS. The catalog helps customers explore and find
validated partner device hardware, including a call-to-action to purchase listed hardware for
evaluation and prototyping from APN partners, and creates a new channel for our APN Partners to
reach and engage new customers.
The program helps driving success for customers by simplifying the selection of IoT hardware,
connecting with APN Partners, leveraging APN IoT Partner expertise, and going to market with
new products, services, and solutions. Learn more about the AWS Device Qualification Program
benefits and requirements by visiting the AWS DQP webpage. The most current list of
participating partners is available here.
APN Consulting Partners can leverage AWS Marketplace Channel Programs to recommend and
deliver software to their customers, growing their AWS-based business.
APN Technology Partners can authorize Consulting Partners to own and maintain the financial and
contractual relationship with customers in AWS Marketplace. In addition to value-added services,
customers can work with their Consulting Partner to receive custom pricing and end-user licensing
terms that meet the needs of their business.
Visit the AWS Marketplace Management Portal to learn more about the requirements and benefits
of becoming a seller in AWS Marketplace.
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AWS Service Delivery Distinction allows partners to differentiate themselves by showcasing areas
of specialization to AWS customers. From helping customers run serverless code with AWS
Lambda or migrating databases to Amazon Aurora, AWS Service Delivery Program Partners can
assist AWS customers with using many AWS services.
To receive an AWS Service Delivery designation, APN Partners must undergo service-specific
technical validation by AWS Partner Solutions Architects, and complete a customer case business
review. APN Partners in the AWS Service Delivery Program become more visible to AWS Customers
and AWS Service teams, have more opportunities to connect with AWS Customers, and develop
confidence building customer solutions through access to deeper learning. To learn more about
applying for the AWS Service Delivery Program, please visit the AWS Service Delivery Program
page.
The AWS Service Ready Program is a validation program designed to identify and endorse
products from Select or Advanced Tier APN Technology Partners that integrate with AWS services
including AWS PrivateLink, Amazon Redshift, Amazon RDS, AWS Lambda and more. AWS Service
Ready provides a way for customers globally to identify and adopt AWS service integrated tools.
AWS Partner Solution Architects review the product’s architecture, customer documentation, and
integration details to validate sound architecture and market adoption.
To learn more about the AWS Service Ready program, including benefits and requirements, visit
AWS Service Ready.
The AWS MSP Partner Program provides APN Consulting Partners – Advanced Tier or above with
new opportunities to learn cloud management best practices, expand your cloud managed service
portfolios, and receive recognition from AWS that reflects the experience you create for customers.
Further, the program provides qualified APN Consulting Partners with business, marketing and
enablement benefits to deliver AWS Cloud services as business solutions to AWS customers. APN
Partners who wish to become an AWS MSP Partner must undergo a comprehensive third-party
audit of their cloud managed services practice and capabilities.
The Program is designed for APN Consulting Partners who are AWS experts, skilled in cloud
infrastructure and application migration, and who deliver value to customers by offering proactive
monitoring, automation, and management of their customer’s environment. You can find all of the
AWS MSP Program benefits and requirements by visiting the AWS MSP webpage. Find the most
current list of AWS MSP Partners here.
To learn about the benefits of the AWS Competency Program, requirements to apply, and to find
the most up-to-date information on available Competencies, visit the AWS Competency Website.
Please contact your Partner Development Manager for details on how to submit a consulting offer
for validation.
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21.2. APN Customer Engagements (ACE) Program
The ACE program provides the framework to enable APN Consulting Partners Select Tier or above,
to support customers and drive successful engagements on AWS. The eligible APN partners
receive AWS generated leads and opportunities, as well as access to sales and technical support
resources (e.g. AWS Compete resources, AWS Cloud Economics resources) to
increase alignment, collaboration and support for our APN Partners to ensure successful outcomes
with our mutual customers.
To learn more about the benefits and requirements of participating in the APN Customer
Engagements Program, visit our ACE program webpage.
To learn more about the benefits and requirements of participating in the AWS Well-Architected
Partner Program, visit our program webpage.
As you begin your APN journey and move up the tiers and continue to mature your AWS-based business
and develop a comprehensive GTM strategy on AWS, we encourage you to take advantage of a number of
AWS technical, non-technical, marketing resources at your disposal at different stages of your APN Partner
journey.
The first stop on your journey is APN Partner Central. This exclusive resource is a one-stop-shop for all of
the tools and content that you need to grow your business on AWS. Once your firm registers with the
APN, anyone at your firm can self-register for APN Partner Central access. Through APN Partner Central,
you have access to AWS technical and non-technical training, can request marketing and business support,
and can download APN Partner-focused content among other resources.
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Your firm will utilize APN Partner Central to track your success with AWS, manage your APN Partner
Profile page (once you’ve become a Select or higher-tier APN Partner), and access some exclusive
resources.
It’s important to note that the individual who registers your firm in the APN will automatically be listed as
the firm’s Alliance Lead. The Alliance Lead is the primary account holder and has exclusive permission to
access and update your firm’s information in the APN Partner Central. The Alliance Lead has exclusive
access to provide updates to the APN Partner Scorecard, Company Account Details, Lead and Opportunity
Management Tool permissions, and AWS Partner Solutions Finder.
You can take advantage of the below features by logging into APN Partner Central:
APN Partner Scorecard: Track your success on AWS in your firm’s APN Partner Scorecard. The APN Partner
Central tracks your firm’s information and many metrics including:
• APN Partner type and tier
• AWS Revenue
• AWS Business Professional, Technical Professional, and TCO & Cloud Economics Accreditations
• AWS Certifications and other AWS Activities
• Apply to upgrade to the Select, Advanced, and Premier Tiers through the APN Partner Scorecard
once you have met all minimum requirements for the next available tier.
APN Partner Training: Keep up-to-date with the latest online and in-person APN Partner training offerings
from AWS including AWS Business Professional, AWS Technical Professional, AWS TCO & Cloud
Economics (See section 13).
APN Partner Content and Knowledge Base: Browse and download from a repository of business and
technical documentation available under APN Partner Resources meant to help you navigate the APN.
APN Partner Central houses many whitepapers geared toward helping you and your customers
understand and see the value in the core AWS technologies you implement and the value of the AWS
platform. APN How-to Guides can help you learn best practices to maximize joint marketing efforts with
AWS. Click the ‘Content’ tab or ‘Knowledge’ tab on APN Partner Central.
APN Webcast: As an APN Partner, your firm has access to technical and business on-demand APN
Webcasts. These webcasts provide your team the opportunity to learn directly from AWS technical and
business thought leaders on AWS best practices, use cases, verticals, APN Program updates, and more. To
access APN Webcast videos, log in to APN Partner Central and click the ‘Webcast’ tab.
APN Marketing Central: APN Select tier and above partners can take advantage of Marketing Central
available APN Partner Central to increase awareness and generate demand for your company’s products
and solutions. This includes:
• Marketing tools that enable you to generate demand for your solutions on AWS. e.g. Emails,
Landing Pages, Banner Ads, Copy blocks, Webinar-in-a-Box etc.
• Customer event sponsorship information (such as sponsorship information for AWS Summits and
AWS re:Invent)
• Links to download best practices documents that discuss a number of joint marketing initiatives
with AWS
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APN Lead and Opportunity Management tool: Submit, manage, and receive AWS Sales engagement on
validated opportunities and become eligible to receive and nurture AWS lead referrals through the AWS
Customer Engagements Platform (ACE). AWS validated opportunities are surfaced to our AWS Sales
teams to engage with and collaborate with APN Partners on in order to help accelerate deals with
increased engagement and alignment with AWS Sales, Marketing, Technical and Compete teams. The ACE
Platform also consolidates and presents AWS sourced Leads and Opportunities for APN Partners to
choose to accept and nurture.
Customer Satisfaction Responses: The Partner Central offers tools and resources to enable APN partners
to demonstrate their ongoing customer success with AWS by submitting customers satisfaction (CSAT)
responses. The CSAT program is intended to validate the experience of our customers in their own words
to help Partners apply to APN Programs and move up through the APN tiers. The APN Partners are
required to submit a defined number of CSAT responses to fulfil the requirements to move to the next tier
(detailed in Benefits and Requirements in Section 9 and 10 in this guide). For more information, please see
the APN Customer Satisfaction (CSAT) Program Guide
Partner Case study submission: Leverage the case study kit included in the APN Marketing Toolkit on APN
Marketing Central. The case study kit provides templates and basic guidance to help APN partners create
case studies consistent with the APN brand and messaging to provide a seamless experience to our
customers.
Manage Your APN Partner Profile Page on AWS Partner Solution Finder: The AWS Partner Solutions Finder
is one of the best benefits we offer our Select and higher-tier Partners to enable business development.
All of your AWS-validated solutions, competencies, and case studies are listed on your APN Partner Profile,
and you can also use your Profile to classify your firm by region, language, industry, services offered,
target sectors, technical expertise and use case expertise, to better reach AWS current and prospective
customers looking for APN Partner solutions and services.
Apply for APN Programs: Explore APN programs that meet your business needs and apply for APN
Programs like AWS Competency or AWS Service Delivery upon meeting criteria set for each program.
APN Partner Funding options: APN provides partners with funding support for specific type of
engagements including POC, Workload, Partner Migration Program (PMP), and Migration Acceleration
Program (MAP) and other unique business use cases. Log into APN Partner Central and navigate to the
Funding tab to launch the APN Funding tool, explore videos, and view the APN Funding Programs guide.
Contact your Partner Development Representative for additional details.
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