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ES Service Transition Plan

This document outlines a service transition plan for an Employment Service (ES) organization to transition to a new ES model between 2010-2012. It details delivering the five components of the new ES model and meeting performance targets. It also covers transitioning service delivery to new sites and maintaining service coordination. Most of the transition is expected to be completed by March 2011. The plan includes templates to outline deliverables, milestones, and transition funding needs for program management, service expertise, service coordination, and infrastructure.

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Shamsher Singh Bains
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119 views

ES Service Transition Plan

This document outlines a service transition plan for an Employment Service (ES) organization to transition to a new ES model between 2010-2012. It details delivering the five components of the new ES model and meeting performance targets. It also covers transitioning service delivery to new sites and maintaining service coordination. Most of the transition is expected to be completed by March 2011. The plan includes templates to outline deliverables, milestones, and transition funding needs for program management, service expertise, service coordination, and infrastructure.

Uploaded by

Shamsher Singh Bains
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 7

ES Service Transition Plan

2010-2012 ES Business Plan

Organization Name:       Community:      


Delivery Site:       Service Units:      

Using the key areas outlined below, please detail your transition plan to:

• Deliver all five components of the new ES model:


o Client Service Planning and Coordination
o Resource and Information
o Job Search
o Job Matching and Placement
o Job/Training Retention
• Meet your interim performance targets
• Deliver ES to the community in which your organization was selected to provide service (including itinerant service delivery and moves to new service sites
• Maintain effective service coordination and client service continuity

It is expected that the ES funded service site will have completed most service transition by March 31st, 2011. Three rows have been added to each section of the template for
demonstration purposes only. You may add as many rows as needed to complete each section. Please refer to Page 8-13 of the ES Business Plan guidelines for additional
instructions on use of this template, and a summary description of potential transition costs.

2010-2012 ES Business Plan: Service Transition Plan Page 1 of 7


Program Management Support Systems

Example:

Deliverable Milestone Date


• Financial systems in place to track and report ES “flow through” funds to • Determination of financial processes and staff resources required. Aug 2010
Ministry in timely and accurate manner. Processes and staff resources established.
• Employer database established • Database established to collect data on employers engaged in Sept 2010
Employment Service

2010 – 2011 Fiscal Year

Deliverable Milestone Date

2011 – 2012 Fiscal Year

Deliverable Milestone Date

2010-2012 ES Business Plan: Service Transition Plan Page 2 of 7


Service and Operational Expertise

Example:

Deliverable Milestone Date


• Job Developers/Employer consultants actively engaged with • HR requirements assessed. Nov 2010
employers • Job Descriptions developed and ads placed
• Staff interviewed and hired
• Orientation to organization and Employment Service

2010 – 2011 Fiscal Year

Deliverable Milestone Date

2011 – 2012 Fiscal Year

Deliverable Milestone Date

2010-2012 ES Business Plan: Service Transition Plan Page 3 of 7


Service Coordination and Client Service Continuity

Example:

Deliverable Milestone Date


• Formalize referral process with community agencies • Conduct community e-scan to identify relevant agencies Dec 2010
• Organize meetings with agencies to establish referral protocols
• Protocols established and initiated

2010 – 2011 Fiscal Year

Deliverable Milestone Date

2011 – 2012 Fiscal Year

Deliverable Milestone Date

2010-2012 ES Business Plan: Service Transition Plan Page 4 of 7


Infrastructure
Example:

Deliverable Milestone Date


• Employment service fully available at delivery site • Site needs identified Jan 2011
• Leasehold improvements made
• IT and phone equipment in place
• ES delivery site fully operational

2010 – 2011 Fiscal Year

Deliverable Milestone Date

2011 – 2012 Fiscal Year

Deliverable Milestone Date

2010-2012 ES Business Plan: Service Transition Plan Page 5 of 7


Transition Funding

Are transition costs for a new or existing funded delivery site? New: Existing:

An Excel Transition Funding Template is being provided to your organization in order to capture transition funding information. Please note that the formatting of the
template, including all formulas, have been locked to ensure consistency for all submissions.

Transition Funding
Template

Instructions:

Funding Type – Choose in the drop-down menu from:


• Pre-Determined Transition Funding (if applicable)
• Transition Funding Request

Transition Category – Choose in the drop-down menu from:


• Infrastructure Equipment for Direct Client Service
• Leasehold Improvements
• Moving Costs
• Other ES Transformation Support

Description – Provide a brief description of the cost.

2010-2012 ES Business Plan: Service Transition Plan Page 6 of 7


Rationale - Provide the following information:

• How is the cost related to ES delivery?


• Why is the cost required over and above your organization’s existing infrastructure and/or operational funding?
• Whether the funding will be used on activity and infrastructure expenditures that will require a long-term financial commitment to sustain

Cost – The anticipated funding required for the expenditure.

Date – Choose from the drop-down menu the month in which the cost is expected to be incurred (affecting when transition funds will be flowed to your organization).

The Transition Funding Template will automatically calculate the total pre-determined and requested transition costs across each of the four cost categories.

2010-2012 ES Business Plan: Service Transition Plan Page 7 of 7

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