MIS320.

1
SUBMITTED TO: Kabid Md Surid,
Department of Management
Date of Submission:
14.01.2021

Submitted By: Team Red Star

Name: Student ID:

Sk. Shahriar Rahman 1712886630
Dewan Tauhidul Haque Tonoy 1711511630
Md. Tausiful Hasan 1712020630
Md. Sakib Raihan 1721362030

Letter of transmittal:
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14.01.2021

To

Kabid Md Surid

Lecturer,

Department of Management

School of Business and Economics,

North South University.

Dhaka -1229, Bangladesh

Subject: Submission of our term paper.

Dear Sir,

At first take our Salam. Here is our report of information systems of Pathao in Bangladesh. This
report has been prepared by the information that we have gathered from internet and books. We
will be satisfied enough if you go through the entire report. We have tried our best to answer all
the questions that you have assigned.
We have strained every nerve to complete this report meaningfully and correctly as much as
Possible. We do believe that our tiresome effort to prepare this report will be successful.

Sincerely,

Sk. Shahriar Rahman

Dewan Tauhidul Haque Tonoy
Md. Tausiful Hasan
Md. Sakib Raihan

Acknowledgement:
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We desire to express our gratitude to those who helped us a lot to go a long way for preparing
this report.
At first, we want to show our immense gratitude to honorable Kabid Md Surid Sir for his
enormous support, guidance, assistance and encouragement in a proper way. His sharing
knowledge and information will be very valuable for our future.
This report couldn’t be completed properly unless our all members cooperated equally. Every
member’s motivation, assistance make this report admissible.
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Contents

Letter of transmittal:........................................................................................................................2

Acknowledgement:..........................................................................................................................3

Answer to the question no: 01.........................................................................................................4

Answer to question no: 02...............................................................................................................7

Answer to question no: 03...............................................................................................................9

Answer to question no: 04.............................................................................................................10

Answer to question no: 05.............................................................................................................10

Answer to the Question no: 06......................................................................................................16

Answer to the question no: 07.......................................................................................................20

Answer to the question no: 08.......................................................................................................22

Bibliography:.................................................................................................................................27
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Answer to the question no: 01

In an organizational structure, purchasing, production, warehouse, sales and marketing, research

and development, financial and accounting, HRM, IT etc. departments are included and all the
departments are working together for organizational success. Those departments are mandatory
to run any business.
By following the question, XYZ phones headquarter is in Gazipur, Bangladesh. It has its own
assembling factories, warehouses and sales centers both in Bangladesh and India in different
places. The main functional departments in the headquarters are, sales and marketing, research
and development, financial and accounting, HRM, IT, warehouse, production and purchasing.
These functional departments are not included in the headquarters functional organizational
structure. But those departments are connected with each other by using the ERP software.
Functions of each department:

1. Sales and marketing department:

 Create strategic marketing plan for promoting the business products.
 Innovate new ideas for product marketing.
 Following the customers choices and preferences.
 Track trends and monitor the competition.
 Make plan to improve sales process.
 Make better content.
 Advertise the product for their targeted customers.

2. Research and development department:

 Research the existing market condition for their XYZ phones.
 Improve their weakness and develop their market condition.
 Analysis the both internal and external working condition and compare them with other
business organization.
 Maintain the XYZ phones market competitiveness.
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3. Financial and accounting department:

 Make budget for the business for next couple of years.
 Save records of purchase and sales of products in a daily basis.
 Save records of the whole organization’s expenses and profits.
 Manage the whole payment systems both internally and externally of XYZ phones.

4. HRM department:
 Recruiting and hiring right people for the specific job.
 Compensation and benefits of employees.
 Training and development.
 Maintain proper environment for working.
 Maintain the whole labor force of the organization.
 Maintain proper employee and employer relations.

5. IT department:
 Manage the whole network systems of the organization.
 Control the whole system administration.
 Project management.
 Make the organizational system smoother to work smoothly.
 Manage the application software like, ERP to control the whole business process.
 Control the programing network both internally and externally.

6. Warehouse department:
 Raw materials or processed goods are kept safely.
 Storage inventory for future.
 Maintaining the quantity of input and output products of the warehouse.

7. Production department:
 This department is used for producing the finished goods.
 Raw materials are used for assembling the products in this department.
 It is the functional area responsible for turning inputs into finished outputs through a
series of production process.
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8. Purchasing department:
 This department is used for purchasing any kind of raw materials from third party or
vendor.
 Different types of organizational stuffs are purchased and maintained by this department.
 Organizations operational and functional needs are fulfilled by this department by the
highest possible value.
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Answer to question no: 02

XYZ Phones
Headquarter
Gazipur, Dhaka

XYZ Phones XYZ Phones

Bangladesh India

Assembling Warehouse (4) Sales Service Assembling Warehouse Service Sales

Center (2) (2) Center (3) Center (6)
factory Center(5) factory

Tejgaon Gulshan 1, Dhaka Tejgaon, Hyderabad Raw Bandra, Bombay

Assembling Sales Center Dhaka Assembling Material, Sales Center
factory Service factory Warehouse
Center New Market,
Kuril, Dhaka
Finished Kolkata
Raw Sales Center
Lalkhan Bazar, goods, Sales Center
Material,
Chittagong Warehouse
Warehouse-1 Panaji, Goa
Motijheel, Dhaka Service Center
Sales Center
Sales Center
Raw Bandra, Bombay
Material, Service Center Agra

Warehouse-2 Uttara, Dhaka Sales Center

Sales Center New Market,
Nodia, Meerut
Finished Kolkata
Sales Center
goods, Service Center
Lalkhan Bazar,
Warehouse-1 New Delhi City,
Chittagong
New Delhi City,
Sales Center New Delhi
Finished New Delhi
Sales Center
goods, Service Center

Warehouse-2
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In this chart we can see three levels of ERP organizational structure. Level one is the highest-
level organizational unit in the organizational structure. We can see here “XYZ Phones”
headquarter is located at Gazipur Industrial Area, Dhaka, which is the level one of the ERP
organizational structure. In level two are the two operating locations of the company. They are
Bangladesh and India. Assembling factory, Warehouse, Sales center & Service center of the two
operating locations are in level three of ERP organizational structure.

Answer to question no: 03

What is ERP: The full form of ERP is Enterprise Resource Planning. ERP is one type of
software tool. Organizations use it to conduct and automate their day-to-day business operations.
Such as: procurement, accounting, risk compliance, risk management, project management,
supply chain management, human resource management, financial activities, manufacturing
operations, production, distribution and so on. [ CITATION Garnd \l 1033 ]
How an ERP can help to integrate the functions: The way an ERP helps to integrate the
functions are given below:
 it can conduct end to end processes
 it helps to perform cross functional business processes
 it can operate in many different countries, with multiple languages and currencies
 synchronizing and connecting software with business applications such as E-Commerce
(front-end), CRM (Customer Relationship Management), EDI (Electronic Data
Interchange) and so on. [ CITATION Clo19 \l 1033 ].
 sharing accurate information, keeping track of information across the organization

Why these integrations are needed: The following situations may occur if ERP integration
does not take place.
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1. Manual dataflow: Work pressure will be increased as well as operational effectiveness will
be decreased without the integration of ERP. Someone will have to make entries manually in this
case. As a result, time efficiency will be lessened drastically. Workflow will also be reduced
severely. [ CITATION Clo19 \l 1033 ].
2. Error-prone operations: To err is human. It is as usual for people to commit mistakes. This
may lead to wrong entering, missing product data and so on. As a result, the respective
departments may not get proper information. Misunderstanding and miscommunication will also
occur. This may lead the company into a severe damage. [ CITATION Clo19 \l 1033 ].
3. Team collaboration: Without the integration of ERP, conflicts and misunderstandings will
occur between the sales team and inventory team since huge communication takes place between
these two parties. [ CITATION Clo19 \l 1033 ].
So, we can see a lot of problems will appear unless the ERP integration takes place. That’s why
ERP integration is needed badly in organizations to perform tasks more accurately and smoothly.

Answer to question no: 04

Service-oriented architecture SOA is a type of software design where one company's department
can talk with other vendors. Under SOA, one company's multiple 3 tier client-server architecture
can communicate with each other with internet protocol.
"XYZ Phones" headquarter is at Gazipur industrial area. It has two assembling factories. One is
at Tejgaon Industrial Area, Dhaka, Bangladesh, and another at Hyderabad IT Park, India. It also
has six warehouses, 4 in Bangladesh & 2 in India.
Suppose the headquarter wants to get production data from both countries' warehouses in
Bangladesh & India. Headquarters’ three tires client-server architecture can collect data from the
other three tiers of client-server architecture. For example, headquarter can access data from
Bangladesh & India warehouses data with a three-tier client-server architecture. The architecture
will be here SOA & the help of internet protocol.
Again, XYZ has five sales centers in Bangladesh & six in India. If India sale centers run out of
stock, they'll make an order to the India warehouse. If Indian warehouses say that they don't have
enough stock for their sales centers, so they need to make a purchase request to the Bangladesh
 P a g e | 11

supplier department for phones. With the help of SOA, the Indian warehouse can directly make a
purchase request to the Bangladesh supplier department. As other companies' ERP can easily
understand one company's ERP. SOA minimizes the processing time, which will help XZY India
having a more competitive advantage in the market.

Answer to question no: 05

a) Optimus Basic smart phone (5-inch, 2 GB ram, 4 GB rom, 6 mega pixel camera):
According to [ CITATION Com14 \l 1033 ], usually Silicon, Plastic, Iron, Aluminum, Copper,
Lead, Zinc, Tin, Nickel, barium are the initial raw materials for making the display of this
smartphone.
For making mobile phone screen of this type of smartphone, aluminosilicate glass which is a
mixture of silicon dioxide and aluminum oxide. Then it is placed in a hot bath of molten salt.
Thus, potassium ions replace the position of smaller sodium ions. After that the glass is being
cooled down. As a result, the screen achieves its strength and resistance to mechanical damage.
A layer is set up on the touch screen. The layer is made of indium tin oxide as well as the layer is
thin and transparent. The layer works as a touch screen.
The battery is made from lithium ions at present. The battery is kept in an aluminum casing.
The chip is one of the most important elements of a smartphone. Chip is also known as
processor. Pure silicon is the main element for making the processor.
Gold, silver and copper are used for making micro-electrical components and wiring in the
smartphone.
For making micro-capacitors, titanium is one of the most crucial elements. Platinum and
palladium are also used for it.
Solder helps to connect electrical ingredients combined.
For making microphone and speaker of the smartphone, magnet is the most important element.
Dysprosium and praseodymium are also used for making these.
In order to make vibration unit magnet, dysprosium and praseodymium are needed.
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The phone case is usually made of metal or plastic or the combination of both. Metal casing are
made of magnesium alloys. Plastic cases are usually made of carbon.
Smartphone camera is made up of more than one lens. The lens unit has a series of convex and
concave lenses. These lenses work simultaneously to create an image.
According to [ CITATION Asm18 \l 1033 ], RAM indicates Random Access Memory. The
RAM consists of millions of capacitors. Each capacitor contains one bit of information. 2 GB
RAM has 2,000,000,000 capacitors.
According to [ CITATION And16 \l 1033 ], ROM means Read Only Memory. It stores the
memory chip of phone’s operating system. It is made from Cyanogen which is modified
uniquely. It stores only several megabytes. It also helps in the start-up process.
b) Optimus Basic+ smart phone (5-inch, 4 GB ram, 8 GB rom, 6 mega pixel camera):
According to [ CITATION Com14 \l 1033 ], Silicon, Plastic, Iron, Aluminum, Copper, Lead,
Zinc, Tin, Nickel, barium is used for making this smartphone.
For making mobile phone screen of this type of smartphone, aluminosilicate glass which is a
mixture of silicon dioxide and aluminum oxide. Then it is placed in a hot bath of molten salt.
Thus, potassium ions replace the position of smaller sodium ions. After that the glass is being
cooled down. As a result, the screen achieves its strength and resistance to mechanical damage.
A layer is set up on the touch screen. The layer is made of indium tin oxide as well as the layer is
thin and transparent. The layer works as a touch screen.
The battery is made from lithium ions at present. The battery is kept in an aluminum casing.
The chip is one of the most important elements of a smartphone. Chip is also known as
processor. Pure silicon is the main element for making the processor.
Gold, silver and copper are used for making micro-electrical components and wiring in the
smartphone.
For making micro-capacitors, titanium is one of the most crucial elements. Platinum and
palladium are also used for it.
Solder helps to connect electrical ingredients combined.
For making microphone and speaker of the smartphone, magnet is the most important element.
Dysprosium and praseodymium are also used for making these.
In order to make vibration unit magnet, dysprosium and praseodymium are needed.
 P a g e | 13

The phone case is usually made of metal or plastic or the combination of both. Metal casing are
made of magnesium alloys. Plastic cases are usually made of carbon.
According to [ CITATION eph19 \l 1033 ], smartphone camera is made up of more than one
lens. The lens unit has a series of convex and concave lenses. These lenses work simultaneously
to create an image.
According to [ CITATION Asm18 \l 1033 ], RAM indicates Random Access Memory. The
RAM consists of millions of capacitors. Each capacitor contains one bit of information. 4 GB
RAM has 4,000,000,000 capacitors.
According to [ CITATION And16 \l 1033 ], ROM means Read Only Memory. It stores the
memory chip of phone’s operating system. It is made from Cyanogen which is modified
uniquely. It stores only several megabytes. It also helps in the start-up process.
c) Optimus Prime smart phone (6.1-inch, 6 GB ram, 8 GB rom, 8 mega pixel camera):
According to [ CITATION Com14 \l 1033 ], usually Silicon, Plastic, Iron, Aluminum, Copper,
Lead, Zinc, Tin, Nickel, barium are the initial raw materials for making a smartphone.
For making mobile phone screen of this type of smartphone, aluminosilicate glass which is a
mixture of silicon dioxide and aluminum oxide. Then it is placed in a hot bath of molten salt.
Thus, potassium ions replace the position of smaller sodium ions. After that the glass is being
cooled down. As a result, the screen achieves its strength and resistance to mechanical damage.
A layer is set up on the touch screen. The layer is made of indium tin oxide as well as the layer is
thin and transparent. The layer works as a touch screen.
The battery is made from lithium ions at present. The battery is kept in an aluminum casing.
The chip is one of the most important elements of a smartphone. Chip is also known as
processor. Pure silicon is the main element for making the processor.
Gold, silver and copper are used for making micro-electrical components and wiring in the
smartphone.
For making micro-capacitors, titanium is one of the most crucial elements. Platinum and
palladium are also used for it.
Solder helps to connect electrical ingredients combined.
For making microphone and speaker of the smartphone, magnet is the most important element.
Dysprosium and praseodymium are also used for making these.
In order to make vibration unit magnet, dysprosium and praseodymium are needed.
 P a g e | 14

The phone case is usually made of metal or plastic or the combination of both. Metal casing are
made of magnesium alloys. Plastic cases are usually made of carbon.
According to [ CITATION eph19 \l 1033 ], this smartphone camera is made up of more than one
lens. The lens unit has a series of convex and concave lenses. These lenses work simultaneously
to create an image. This smartphone camera has bright aperture.
According to [ CITATION Asm18 \l 1033 ], RAM indicates Random Access Memory. The
RAM consists of millions of capacitors. Each capacitor contains one bit of information. 6 GB
RAM has 6,000,000,000 capacitors.
According to [ CITATION And16 \l 1033 ], ROM means Read Only Memory. It stores the
memory chip of phone’s operating system. It is made from Cyanogen which is modified
uniquely. It stores only several megabytes. It also helps in the start-up process.

d) Bumblebee smart phone (6.1-inch, 8 GB ram, 10 GB rom, 8 mega pixel camera):

According to [ CITATION Com14 \l 1033 ],generally Silicon, Plastic, Iron, Aluminum, Copper,
Lead, Zinc, Tin, Nickel, barium are the primary raw materials for making a smartphone.
For making mobile phone screen of this type of smartphone, aluminosilicate glass which is a
mixture of silicon dioxide and aluminum oxide. Then it is placed in a hot bath of molten salt.
Thus, potassium ions replace the position of smaller sodium ions. After that the glass is being
cooled down. As a result, the screen achieves its strength and resistance to mechanical damage.
A layer is set up on the touch screen. The layer is made of indium tin oxide as well as the layer is
thin and transparent. The layer works as a touch screen.
The battery is made from lithium ions at present. The battery is kept in an aluminum casing.
The chip is one of the most important elements of a smartphone. Chip is also known as
processor. Pure silicon is the main element for making the processor.
Gold, silver and copper are used for making micro-electrical components and wiring in the
smartphone.
For making micro-capacitors, titanium is one of the most crucial elements. Platinum and
palladium are also used for it.
Solder helps to connect electrical ingredients combined.
For making microphone and speaker of the smartphone, magnet is the most important element.
Dysprosium and praseodymium are also used for making these.
 P a g e | 15

In order to make vibration unit magnet, dysprosium and praseodymium are needed.
The phone case is usually made of metal or plastic or the combination of both. Metal casing are
made of magnesium alloys. Plastic cases are usually made of carbon.
According to [ CITATION eph19 \l 1033 ], smartphone camera is made up of more than one
lens. The lens unit has a series of convex and concave lenses. These lenses work simultaneously
to create an image. This smartphone camera has bright aperture.
According to [ CITATION Asm18 \l 1033 ], RAM indicates Random Access Memory. The
RAM consists of millions of capacitors. Each capacitor contains one bit of information. 8 GB
RAM has 8,000,000,000 capacitors.
According to [ CITATION And16 \l 1033 ], ROM means Read Only Memory. It stores the
memory chip of phone’s operating system. It is made from Cyanogen which is modified
uniquely. It stores only several megabytes. It also helps in the start-up process.
e) Optimus Pro smart phone (6.5-inch, 12 GB ram, 64 GB rom, 12 mega pixel camera):
According to [ CITATION Com14 \l 1033 ], usually Silicon, Plastic, Iron, Aluminum, Copper,
Lead, Zinc, Tin, Nickel, barium are the initial raw materials for making a smartphone.
For making mobile phone screen of this type of smartphone, aluminosilicate glass which is a
mixture of silicon dioxide and aluminum oxide. Then it is placed in a hot bath of molten salt.
Thus, potassium ions replace the position of smaller sodium ions. After that the glass is being
cooled down. As a result, the screen achieves its strength and resistance to mechanical damage.
A layer is set up on the touch screen. The layer is made of indium tin oxide as well as the layer is
thin and transparent. The layer works as a touch screen.
The battery is made from lithium ions at present. The battery is kept in an aluminum casing.
The chip is one of the most important elements of a smartphone. Chip is also known as
processor. Pure silicon is the main element for making the processor.
Gold, silver and copper are used for making micro-electrical components and wiring in the
smartphone.
For making micro-capacitors, titanium is one of the most crucial elements. Platinum and
palladium are also used for it.
Solder helps to connect electrical ingredients combined.
For making microphone and speaker of the smartphone, magnet is the most important element.
Dysprosium and praseodymium are also used for making these.
 P a g e | 16

In order to make vibration unit magnet, dysprosium and praseodymium are needed.
The phone case is usually made of metal or plastic or the combination of both. Metal casing are
made of magnesium alloys. Plastic cases are usually made of carbon.
According to [ CITATION eph19 \l 1033 ], smartphone camera is made up of more than one
lens. The lens unit has a series of convex and concave lenses. These lenses work simultaneously
to create an image. This smartphone camera has bright aperture. It has HDR and ISO control
system. It also has optical image stabilization.
According to [ CITATION Asm18 \l 1033 ], RAM indicates Random Access Memory. The
RAM consists of millions of capacitors. Each capacitor contains one bit of information. 12 GB
RAM has 12,000,000,000 capacitors.
According to [ CITATION And16 \l 1033 ], ROM means Read Only Memory. It stores the
memory chip of phone’s operating system. It is made from Cyanogen which is modified
uniquely. It stores only several megabytes. It also helps in the start-up process.

Answer to the Question no: 06

Chart of Account (COA) of ‘XYZ Phones’ are shown below:

Profit and Loss Accounts:

Account Number Short Text Long Text
600000 Sales Revenue Sales Revenue
610000 Sales Discount Sales Discount

650000 Cust. Serv. Revenue Customer Service Revenue.

720000 RM Consumption Expense Raw Material Consumption
Expense
720100 FP Consumption Expense Finished Product Consumption
Expense
740000 Supplies Expense Supplies Expense
740100 Utilities Expense Utilities Expense

740300 Rent Expense Rent Expense

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740500 Payroll Expense Payroll Expense-Office

740600 Payroll Expense Payroll Expense-
Administrative
740700 Sales Expense Sales Expense

740800 Tax Expense Tax Expense- Property

740900 Tax Expense Tax Expense- Income

741100 Labor Expense Labor Expense

741300 IT Expense Account Information Technology

Expense Account
741500 Utilities Utilities (electricity & phone)

780000 R&D Research and Development

790000 COGS Cost of Goods Sold

Balance Sheet Accounts:

Account Number Short Text Long Text
100000 Bank Bank Account
101000 Alt Bank Alternate Bank Account
110000 Trade Receivables Trade Accounts receivables
200000 Inv-RM Inventory-Raw Materials
200100 Inv-FG Inventory-Finished Goods
200400 Inv-PS Inventory-Production
Supplies
200600 Inv-OP Inventory-Operating Supplies
210000 PP Ins Prepaid insurance
215000 PP Rent Prepaid Rent
220000 N/R Notes Receivable
220100 Land Land
220200 Prod Mach/Equip/Fixt Production Machinery,
Equipment and Fixtures
220300 Accum. Depr. Accumulated Depreciation-
Production Mach. Equip.
and Fixtures
220400 Office Furniture Office Furniture
220500 Accum. Depr. Accumulated Depreciation-
Office Furniture
220600 Office Equip & Compu Office Equip. and Computers
220700 Accum. Depr. Accumulated Depreciation-
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Office Equipment
220800 Vehicles Vehicles
220900 Accum. Depr. Accumulated Depreciation-
Vehicles
221100 Intangible Assets Intangible Assets
300000 Payables-TA Payables-Trade Accounts
322000 Unearned Revenues Unearned Revenues
329000 Common Stock Common Stock
330000 Retained Earnings Retained Earnings

General Ledger accounts from the given transactions are shown below:

Camera/Raw Materials Account

Debit Credit

Dec 1, 100000

Purpose of the Account: Since ‘XYZ Phones’ bought the camera lenses on December 1, the
Camera/Raw Materials account is debit.

Accounts Payable

Debit Credit

Dec 2, 100000 Dec 1, 100000

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Purpose of the Account: Since on December 1, the camera was bought on credit, the Accounts
Payable account is Credit.
On December 2, the payable amount was cleared so the Accounts Payable account was debited.

Cash

Debit Credit
Dec 3, 70000
Dec 2, 100000
Dec 7, 200000

Purpose of the Account: On December 2, the payable amount was cleared via cash, that’s why
Cash account was credited.
On December 3, sales on cash were performed, so the Cash account was debited.
On December 7, the Receivable amount was received in cash, so the Cash amount was debited.
Sales Revenue

Debit Credit
Dec 3, 70000

Dec 5, 200000

Purpose of the Account: On December 3 & 5, sales were performed, so the sales account is
credited.
Accounts Receivable

Debit Credit

Dec 5, 200000 Dec 7, 200000

Purpose of the Account: On December 5, sales were performed on credit, that’s why Accounts
Receivable account was debited.
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On December 7, the receivable amount from December 5 was cleared, so the Accounts
Receivable account was credited.

Answer to the question no: 07

Material Master Data
Financial Accounting View
Vendor Material Material type Material Local Value of Moving Standard
name Material group group currency inventory in average average
stock
Mingxin Motherboar Raw material 00203 USD $80600 - $62
Industria d
l ltd.
Sk Hynix Camera Raw material 60200 USD $94900 - $73
Inc.
Toshiba Rom Raw material 022 USD $39000 - $30
Corp.
Samsung Display Raw material 022 USD $86,450 - $65.50
ltd.

Purchasing View
Material Product delivery Unboxing time Inspection time Tot. Underdl. Tot. Overdl.
time
Motherboard 20days 2days 3days 5% 5%
Camera 20days 2days 3days 10% 10%
Rom 10days 2days 2days 10% 10%
Display 15days 2days 2days 10% 10%
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Storage View
Material Temp. condition Shelf life Storage type
Motherboard 20° -80° C 10 years Box
Camera 20° -80° C 5 years Box
Rom 20° -80° C 10 years Box
Display 20° -80° C 5 years Box

Vendor Master Data

General Data
Raw Material Vendor’s Name Address Contact no.
Camera Sk Hynix Inc. Zhu Zhou Lu 153hao 2hao Lou 2ceng, 13013854290
Shanghai
Rom Toshiba Corp. Gui Cheng Xing Ye Xin Cun Xing 13083524068
Hua Yuan C6-701, Fushan
Motherboard Mingxin Industrial Shuang Quan Bao Qing Lin Yuan 2-7- 13013898278
ltd. 202, Haidian
Display Samsung ltd. 1103-3, Songpapaintaun 11 82-4-218-
danjiapateu, Jangji-dong, Songpa-gu, 6597
Seoul

Accounting Data
Bank key Bank acc. No. Acct. holder Recon. Head office Sort Cash
Acc. key mgmnt
group
0313 084568798426 Sk. Hynix Inc. 130001 Seoul, Korea A1
0525 078778894221 Toshiba 130002 Tokyo, japan A2
0660 012446852941 Mingxin Industrial 130005 Guangzhou, A3
Ltd. China
0444 07798562125 Samsung 130006 Seoul, Korea A5

Purchasing Data
Vendor Purch. Order currency Terms of Incoterms Description
organization payment
88899 ANDR USD ZB01 CFR Costs and freight
45456 AR10 USD ZB01 CFR Costs and freight
32487 AR11 USD ZB01 CFR Costs and freight
77846 HP11 USD ZB01 CIF Costs, insurance &
freight

Answer to the question no: 08

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Triggers:
Material Planning Process:
This is the process that, generates requirements is the materials planning process. The
materials planning process alerts us that, we need to manage our inventory of certain materials.
For which, an alert of production order will be sent. Here the Material planning process will be
counted as the flag or alert for production. Which will eventually help towards our company’s
production.

Production Process:

The production process is a series of steps that will eventually create the specific
products. Here the various steps and activities are involved with the manufacture or assembly of
finished goods and also semi-finished goods.
Fulfillment Process:
The complete process from point of sales inquiry to delivery of a product to the customer.
In this process, the products are ready to release for our customers.

Requirements Determination:
Purchase Requisition:
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It authorizes the purchasing department to buy items. After a purchase requisition is

approved, it can be used to create the purchase order.
Sources of Supply (Yes/NO):
Paths to create a purchase order, depending on whether the source of supply is known or
unknown.
YES: If the sources of the products are known, then no other steps are required like, the
determinants of the sources of supply of the products. We can directly focus on the vendor
selection and evaluation process.
NO: If a source of supply is not known then, we must send a (RFQ) (Request for
Quotations) to several potential vendors, then receive and evaluate the quotations and lastly
make a final selection. RFQ (Request for Quotations) is an invitation to vendors by us to submit
a quote for the supply of the materials. After completing the RFQ (Request for Quotations)
process, we will able to shift in the next step.
Purchase Order Processing:
Purchase Order:
In this step, the processing of purchase order will be taken into action.

Send Purchase Negotiate

Selecting Vendor
Order request Contract

Receive Goods
Record Keeping

Goods Receipt:
Delivery Document:
Material documents for the reception of the product. Here the receipt will be made for
receiving the products.

Invoice Verification:
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Invoice:
There are 3 ways of verification:
 Invoice.
 Purchase order and
 Delivery document.

Payment Processing:
Payment:
The final process is payment process. This can be through online payment, offline
payment or COD (Cash on Delivery). There can be several ways used to pay online like, bank
cards, online transaction. PayPal, Skrill etc. global money transaction gateway can be used for
Bangladesh and India transaction.

We can create multiple scenarios like creating multiple purchase requests on different date, for
year 2020 for Bangladesh and India:
Scenario 1:
On 20 th July 2020, 20 pcs Optimus Prime Phones were ordered from Uttara sales store.
From 20 phones, 5 phones are found damage. So, these phones are heading for return. These
damaged phones were sent to the nearest service station, which situated in Tejgaon.
Now in this scenario, the orders of the products will go through systematically from
purchase requisition, as there is an order placed. In here, sources of supplies are multiple,
because there are several sales points in Dhaka. After determining and purchase order processing
and invoice verification. Then comes to the payment, which was made using online payment,
BKASH. For returning of the damaging products, the return orders of which will be taken in
action after delivering. As there are damaging products returned items, will go to the service
center located nearby to the sales store in Tejgaon.
Scenario 2:
On 20th August 2020, 30pcs Bumblebee smart phones were purchased form Panji-Goa
store and delivered to Agra.
In this scenario, the ordered product will be received from a different place and will be
supplied to a different sales point on a different area. The orders of the products will go through
systematically from purchase requisition process as there is an order placed. Here source of
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supplies is multiple, because there are several sales stores in India. After determining and
purchase order processing and invoice verification, then comes payment which was made on spot
cash transaction in Panji-Goa store. Later on, if there will find any damaging products, the action
will be taking after delivery based on the situation.
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Bibliography:

Cloras. (2019, October 09). Srivatsan. Retrieved from A Complete Guide to ERP Integration: Types,
Benefits and Challenges: www.cloras.com

Gartner. (n.d.). Information Technology: Gartner Glossary. Retrieved from Enterprise Resource Planning
(ERP): www.gartner.com

Cloras. (2019, October 09). Srivatsan. Retrieved from A Complete Guide to ERP Integration: Types,
Benefits and Challenges: www.cloras.com

Gartner. (n.d.). Information Technology: Gartner Glossary. Retrieved from Enterprise Resource Planning
(ERP): www.gartner.com