Service Manual

iPF700 series
iPF720

Mar 10 2008
 Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products. This manual covers all localities where the products are sold. For this reason, there may be information in this
manual that does not apply to your locality.

Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When
changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need
arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition
of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.

Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the written consent of Canon Inc.

COPYRIGHT © 2001 CANON INC.

Printed in Japan

Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
 Introduction

Symbols Used
This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in question.
Memo

Indicates an item of reference assisting the understanding of the topic in question.

REF.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

 Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer-
ence to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the
direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in
supplying the machine with power.
2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, how-
ever, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations of the microprocessors
used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the
DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be com-
municated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be
able to identify and isolate faults in the machine."
 Contents

Contents

Chapter 1 PRODUCT DESCRIPTION

1.1 Product Overview .......................................................................................................................................1- 1
1.1.1 Product Overview .................................................................................................................................................... 1- 1
1.2 Features .....................................................................................................................................................1- 2
1.2.1 Features .................................................................................................................................................................. 1- 2
1.2.2 Printhead ................................................................................................................................................................. 1- 2
1.2.3 Ink Tank................................................................................................................................................................... 1- 2
1.2.4 Cutter unit ................................................................................................................................................................ 1- 3
1.2.5 Roll Holder............................................................................................................................................................... 1- 3
1.2.6 Stand ....................................................................................................................................................................... 1- 4
1.2.7 Hard disk drive......................................................................................................................................................... 1- 4
1.2.8 IEEE1394 (FireWire) Board..................................................................................................................................... 1- 4
1.2.9 Consumables........................................................................................................................................................... 1- 5
1.3 Product Specifications ................................................................................................................................1- 6
1.3.1 Product Specifications ............................................................................................................................................. 1- 6
1.4 Detailed Specifications ...............................................................................................................................1- 8
1.4.1 Print Speed and Direction........................................................................................................................................ 1- 8
1.4.2 Interface specifications .......................................................................................................................................... 1- 12
1.5 Names and Functions of Components .....................................................................................................1- 13
1.5.1 Front ...................................................................................................................................................................... 1- 13
1.5.2 Rear....................................................................................................................................................................... 1- 14
1.5.3 Carriage................................................................................................................................................................. 1- 14
1.6 Basic Operation ........................................................................................................................................1- 15
1.6.1 Operation Panel..................................................................................................................................................... 1- 15
1.6.2 Main Menu............................................................................................................................................................. 1- 16
1.7 Safety and Precautions ............................................................................................................................1- 31
1.7.1 Safety Precautions ................................................................................................................................................ 1- 31
1.7.1.1 Moving Parts .......................................................................................................................................................................... 1- 31
1.7.1.2 Adhesion of Ink ...................................................................................................................................................................... 1- 32
1.7.1.3 Electric Parts.......................................................................................................................................................................... 1- 33
1.7.2 Other Precautions.................................................................................................................................................. 1- 34
1.7.2.1 Printhead................................................................................................................................................................................ 1- 34
1.7.2.2 Ink Tank ................................................................................................................................................................................. 1- 35
1.7.2.3 Handling the Printer ............................................................................................................................................................... 1- 35
1.7.3 Precautions When Servicing Printer...................................................................................................................... 1- 37
1.7.3.1 Notes on the Data Stored in the Printer ................................................................................................................................. 1- 37
1.7.3.2 Confirming the Firmware Version .......................................................................................................................................... 1- 37
1.7.3.3 Precautions against Static Electricity ..................................................................................................................................... 1- 37
1.7.3.4 Precautions for Disassembly/Reassembly............................................................................................................................. 1- 37
1.7.3.5 Self-diagnostic Feature .......................................................................................................................................................... 1- 37
1.7.3.6 Disposing of the Lithium Battery ............................................................................................................................................ 1- 37

Chapter 2 TECHNICAL REFERENCE

2.1 Basic Operation Outline..............................................................................................................................2- 1
2.1.1 Printer Diagram ....................................................................................................................................................... 2- 1
2.1.2 Print Signal Sequence ............................................................................................................................................. 2- 2
2.1.3 Print Driving ............................................................................................................................................................. 2- 3
2.2 Firmware.....................................................................................................................................................2- 5
2.2.1 Operation Sequence at Power-on ........................................................................................................................... 2- 5
2.2.2 Operation Sequence at Power-off ........................................................................................................................... 2- 6
 Contents

2.2.3 Print Control .............................................................................................................................................................2- 7

2.2.4 Print Position Adjustment Function ........................................................................................................................2- 12
2.2.5 Head Management ................................................................................................................................................2- 12
2.2.6 Printhead Overheating Protection Control .............................................................................................................2- 12
2.2.7 Pause between Pages ...........................................................................................................................................2- 12
2.2.8 White Raster Skip ..................................................................................................................................................2- 12
2.2.9 Sleep Mode............................................................................................................................................................2- 12
2.2.10 Hard disk drive .....................................................................................................................................................2- 13
2.3 Printer Mechanical System....................................................................................................................... 2- 14
2.3.1 Outline....................................................................................................................................................................2- 14
2.3.1.1 Outline.................................................................................................................................................................................... 2- 14
2.3.2 Ink Passage ...........................................................................................................................................................2- 15
2.3.2.1 Ink Passage ........................................................................................................................................................................... 2- 15
2.3.2.2 Ink Tank Unit.......................................................................................................................................................................... 2- 16
2.3.2.3 Carriage Unit.......................................................................................................................................................................... 2- 18
2.3.2.4 Printhead................................................................................................................................................................................ 2- 21
2.3.2.5 Purge Unit .............................................................................................................................................................................. 2- 22
2.3.2.6 Maintenance Cartridge........................................................................................................................................................... 2- 27
2.3.2.7 Air Flow .................................................................................................................................................................................. 2- 28
2.3.3 Paper Path .............................................................................................................................................................2- 29
2.3.3.1 Outline.................................................................................................................................................................................... 2- 29
2.3.3.2 Paper Path ............................................................................................................................................................................. 2- 30
2.3.3.3 Cutter Unit.............................................................................................................................................................................. 2- 31
2.4 Printer Electrical System .......................................................................................................................... 2- 32
2.4.1 Outline....................................................................................................................................................................2- 32
2.4.1.1 Overview ................................................................................................................................................................................ 2- 32
2.4.2 Main Controller.......................................................................................................................................................2- 34
2.4.2.1 Main controller components................................................................................................................................................... 2- 34
2.4.3 Carriage Relay PCB...............................................................................................................................................2- 35
2.4.3.1 Carriage relay PCB components ........................................................................................................................................... 2- 35
2.4.4 Head Relay PCB....................................................................................................................................................2- 35
2.4.4.1 Head relay PCB components................................................................................................................................................. 2- 35
2.4.5 Maintenance Cartridge Relay PCB ........................................................................................................................2- 36
2.4.5.1 Maintenance cartridge relay PCB components...................................................................................................................... 2- 36
2.4.6 Power Supply.........................................................................................................................................................2- 36
2.4.6.1 Power supply block diagram .................................................................................................................................................. 2- 36
2.5 Detection Functions with Sensors ............................................................................................................ 2- 37
2.5.1 Sensors for covers .................................................................................................................................................2- 37
2.5.2 Ink passage system ...............................................................................................................................................2- 38
2.5.3 Carriage system.....................................................................................................................................................2- 40
2.5.4 Paper path system .................................................................................................................................................2- 41
2.5.5 Others ....................................................................................................................................................................2- 41

Chapter 3 INSTALLATION
3.1 Transporting the Printer.............................................................................................................................. 3- 1
3.1.1 Transporting the Printer ...........................................................................................................................................3- 1
3.1.1.1 Transporting the Printer ........................................................................................................................................................... 3- 1
3.1.2 Reinstalling the Printer.............................................................................................................................................3- 3
3.1.2.1 Reinstalling the Printer............................................................................................................................................................. 3- 3

Chapter 4 DISASSEMBLY/REASSEMBLY
4.1 Service Parts .............................................................................................................................................. 4- 1
4.1.1 Service Parts............................................................................................................................................................4- 1
4.2 Disassembly/Reassembly .......................................................................................................................... 4- 2
4.2.1 Disassembly/Reassembly........................................................................................................................................4- 2
4.3 Points to Note on Disassembly and Reassembly....................................................................................... 4- 3
 Contents

4.3.1 Note on locations prohibited from disassembly ....................................................................................................... 4- 3

4.3.2 Moving the carriage manually.................................................................................................................................. 4- 3
4.3.3 Units requiring draining of ink .................................................................................................................................. 4- 3
4.3.4 External Covers ....................................................................................................................................................... 4- 4
4.3.5 Waste Ink Box ......................................................................................................................................................... 4- 8
4.3.6 Driving Unit .............................................................................................................................................................. 4- 9
4.3.7 Ink Tube Unit ......................................................................................................................................................... 4- 10
4.3.8 Carriage Unit ......................................................................................................................................................... 4- 12
4.3.9 Feeder Unit............................................................................................................................................................ 4- 15
4.3.10 Purge Unit............................................................................................................................................................ 4- 16
4.3.11 Ink Tank Unit........................................................................................................................................................ 4- 17
4.3.12 Head Management Sensor.................................................................................................................................. 4- 18
4.3.13 PCBs.................................................................................................................................................................... 4- 18
4.3.14 Opening the Cap/Moving the Wiper Unit ............................................................................................................. 4- 19
4.3.15 Opening/Closing the Ink Supply Valve ................................................................................................................ 4- 20
4.3.16 Draining the Ink.................................................................................................................................................... 4- 21
4.4 Applying the Grease .................................................................................................................................4- 22
4.4.1 Applying the Grease .............................................................................................................................................. 4- 22
4.5 Adjustment and Setup Items ....................................................................................................................4- 24
4.5.1 Adjustment Item List .............................................................................................................................................. 4- 24
4.5.2 Procedure after Replacing the Carriage Unit or Multi Sensor ............................................................................... 4- 24
4.5.3 Procedure after Replacing the Feed Roller or Feed Roller Encoder ..................................................................... 4- 24
4.5.4 Procedure after Replacing the Head Management Sensor................................................................................... 4- 24

Chapter 5 MAINTENANCE
5.1 Periodic Replacement Parts .......................................................................................................................5- 1
5.1.1 Periodic Replacement Parts .................................................................................................................................... 5- 1
5.2 Consumable Parts ......................................................................................................................................5- 1
5.2.1 Consumable Parts ................................................................................................................................................... 5- 1
5.3 Periodic Maintenance .................................................................................................................................5- 2
5.3.1 Periodic Maintenance .............................................................................................................................................. 5- 2

Chapter 6 TROUBLESHOOTING
6.1 Troubleshooting ..........................................................................................................................................6- 1
6.1.1 Outline ..................................................................................................................................................................... 6- 1
6.1.1.1 Outline of Troubleshooting....................................................................................................................................................... 6- 1
6.2 Location of Connectors and Pin Arrangement............................................................................................6- 1
6.2.1 Main controller PCB................................................................................................................................................. 6- 1
6.2.2 Carriage relay PCB.................................................................................................................................................. 6- 8
6.2.3 Head relay PCB..................................................................................................................................................... 6- 13
6.3 Version Up ................................................................................................................................................6- 17
6.3.1 Firmware Update Tool ........................................................................................................................................... 6- 17
6.4 Service Tools ............................................................................................................................................6- 18
6.4.1 Tool List ................................................................................................................................................................. 6- 18
6.4.2 Using the Cover Switch Tool ................................................................................................................................. 6- 18

Chapter 7 SERVICE MODE

7.1 Service Mode..............................................................................................................................................7- 1
7.1.1 Service Mode Operation.......................................................................................................................................... 7- 1
7.1.2 Map of the Service Mode......................................................................................................................................... 7- 2
7.1.3 Details of Service Mode........................................................................................................................................... 7- 7
7.1.4 Sample Printout ..................................................................................................................................................... 7- 15
7.2 Special Mode ............................................................................................................................................7- 20
 Contents

7.2.1 Special Modes for Servicing ..................................................................................................................................7- 20

Chapter 8 ERROR CODE

8.1 Outline ........................................................................................................................................................ 8- 1
8.1.1 Outline......................................................................................................................................................................8- 1
8.2 Warning Table ............................................................................................................................................ 8- 2
8.2.1 Warnings..................................................................................................................................................................8- 2
8.3 Error Table ................................................................................................................................................. 8- 3
8.3.1 Error Code List.........................................................................................................................................................8- 3
8.4 Sevice Call Table ....................................................................................................................................... 8- 8
8.4.1 Service Call Errors ...................................................................................................................................................8- 8
Chapter 1 PRODUCT DESCRIPTION
 Contents

Contents

1.1 Product Overview ..........................................................................................................................................................1-1

1.1.1 Product Overview ........................................................................................................................................................................ 1-1
1.2 Features ..........................................................................................................................................................................1-2
1.2.1 Features ........................................................................................................................................................................................ 1-2
1.2.2 Printhead ...................................................................................................................................................................................... 1-2
1.2.3 Ink Tank ....................................................................................................................................................................................... 1-2
1.2.4 Cutter unit .................................................................................................................................................................................... 1-3
1.2.5 Roll Holder................................................................................................................................................................................... 1-3
1.2.6 Stand ............................................................................................................................................................................................ 1-4
1.2.7 Hard disk drive............................................................................................................................................................................. 1-4
1.2.8 IEEE1394 (FireWire) Board ........................................................................................................................................................ 1-4
1.2.9 Consumables ................................................................................................................................................................................ 1-5
1.3 Product Specifications....................................................................................................................................................1-6
1.3.1 Product Specifications ................................................................................................................................................................. 1-6
1.4 Detailed Specifications ..................................................................................................................................................1-8
1.4.1 Print Speed and Direction ............................................................................................................................................................ 1-8
1.4.2 Interface specifications .............................................................................................................................................................. 1-12
1.5 Names and Functions of Components .........................................................................................................................1-13
1.5.1 Front ........................................................................................................................................................................................... 1-13
1.5.2 Rear ............................................................................................................................................................................................ 1-14
1.5.3 Carriage...................................................................................................................................................................................... 1-14
1.6 Basic Operation............................................................................................................................................................1-15
1.6.1 Operation Panel.......................................................................................................................................................................... 1-15
1.6.2 Main Menu................................................................................................................................................................................. 1-16
1.7 Safety and Precautions .................................................................................................................................................1-31
1.7.1 Safety Precautions...................................................................................................................................................................... 1-31
1.7.1.1 Moving Parts .................................................................................................................................................................................................1-31
1.7.1.2 Adhesion of Ink.............................................................................................................................................................................................1-32
1.7.1.3 Electric Parts .................................................................................................................................................................................................1-33
1.7.2 Other Precautions....................................................................................................................................................................... 1-34
1.7.2.1 Printhead .......................................................................................................................................................................................................1-34
1.7.2.2 Ink Tank ........................................................................................................................................................................................................1-35
1.7.2.3 Handling the Printer ......................................................................................................................................................................................1-35
1.7.3 Precautions When Servicing Printer .......................................................................................................................................... 1-37
1.7.3.1 Notes on the Data Stored in the Printer.........................................................................................................................................................1-37
1.7.3.2 Confirming the Firmware Version ................................................................................................................................................................1-37
1.7.3.3 Precautions against Static Electricity ............................................................................................................................................................1-37
1.7.3.4 Precautions for Disassembly/Reassembly.....................................................................................................................................................1-37
1.7.3.5 Self-diagnostic Feature..................................................................................................................................................................................1-37
1.7.3.6 Disposing of the Lithium Battery..................................................................................................................................................................1-37
 Chapter 1

1.1 Product Overview

1.1.1 Product Overview

0012-6185

This printer is a large-format printer that prints in a maximum width of 36 inches with high-speed photographic picture quality.
This printer is a desktop product that delivers its output on roll media or cut sheets.

[1]
[2] [7]
[8]
[9]
[5]
[10]

[3]

[6]

[4]

[11] [12] [13] [14] [15]

F-1-1
T-1-1

[1] Top Cover [9] USB Port

[2] Upper Left Cover [10] Power Supply Connector
[3] Stand (option) [11] Roll Holder Set
[4] Output Stacker (included with stand) [12] Printhead
[5] Operation Panel [13] Ink Tank
[6] Ink Tank Cover [14] Power Cord
[7] Expansion Board Slot [15] Cleaner Brush
[8] Ethernet Connector

1-1
 Chapter 1

1.2 Features

1.2.1 Features
0019-6540

-Rear loading of roll media, making for compact, lightweight device geometry.
-Borderless four-side printing support (roll media) removes laborious cutting work, easing the job of creating posters to a significant degree.
-High resolutions of 2400 x 1200 dpi maximum, coupled with the exceptionally light-fast, water-proof and ozone-proof five-color pigment inks of Y, M, C, BK
and MBK, deliver high-quality photographic picture quality.
-High-speed printing under bidirectional print control.
-Ink supply through tubing to a completely independent printhead and large-capacity ink tanks.
-Ready for roll media and cut media.
-Roll media pass in widths between 254 and 914.4 mm and in lengths up to 18 m.
-The cutter unit that mounts on the carriage allows paper to be cut automatically.
-Cut media are fed and ejected and ink tanks replaced all in an easy-to-access front panel operation.
-USB2.0 high-speed interface and 10Base-T/100Base-TX in standard support of a TCP/IP network, plus optional support of IEEE1394.

Functional enhancements new to this model include:

- Hard disk drive mounted for greater ease of job management and for driving on night time.

1.2.2 Printhead
0013-2741

The printhead that mounts on the carriage is an integrated six-color disposable printhead.
It has 5,120 nozzles for MBK and 2,560 nozzles for each additional color arranged in a zigzag pattern.
If print quality remains unimproved even after a specified cleaning operation, replace the printhead. Replacement about one year after the date of initial unpacking
is also recommended.

F-1-2

1.2.3 Ink Tank

0013-0607

Ink tanks are disposable.

An ink tank should be replaced when an ink tank replacement prompt message appears or when six months expire after the date of initial unpacking, whichever
occurs earlier.
To install ink tanks, open the right cover of the printer. Ink tanks are furnished with a notch for preventing incorrect installation, which will allow the tanks to be
installed at the position marked in the right color and nowhere else.
Ink tanks are available in the four dye ink colors of black, cyan, magenta and yellow and the pigment ink color of mat black.

F-1-3

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 Chapter 1

1.2.4 Cutter unit

0013-5146

The cutter unit that mounts on the carriage is disposable.

Replace the cutter unit when it gets dull.

F-1-4

1.2.5 Roll Holder

0017-4103

The printer comes with a roll holder for 2-inch paper tube and 3-inch paper tube attachment.
The roll holder clamps the paper tubes of roll media with an outside diameter of 150 mm or less from inside.

F-1-5

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 Chapter 1

1.2.6 Stand
0016-4115

It is a stand that puts the printer. Equipped with casters so that the printer can be easily moved. The output stacker included with stand can use by the two ways of
the regular position or extended position.

F-1-6

MEMO:
- Use the output stacker in the regular position [A]. However, for the specified media, it can also be used in the extended position [B]. The media can be removed
more easily when the output stacker is in the extended position.
- The output stacker can accommodate one sheet. Remove each sheet before printing if you are printing a series of documents.

[A] [B]

F-1-7

1.2.7 Hard disk drive

0017-8472

Each print job received from the host computer is saved to the 80GB hard disk drive(serial ATA connection) attached to the printer, so the printer can print the job
repeatedly as needed, without having to wait for its retransmission from the host computer.

Saving print jobs will offer the following benefits:

- Eased computer workload
A print job may be automatically preserved to the hard disk when printing or may be preserved to the hard disk without printing. A print job preserved can be
printed in as many copies as needed without having to use the host computer.

- Reprinting after error occurrence

If the printer encounters errors, such as paper out, while printing a print job, it can resume the print operation as soon as the errors are cleared, without needing its
retransmission from the host computer.

- Higher print work efficiency

Print jobs can be printed selectively or in a specified number of copies without using a host computer. Multiple print jobs can be printed batched. Unattended print
operations in the nighttime are also possible.

1.2.8 IEEE1394 (FireWire) Board

0016-8123

IEEE1394 (FireWire) expansion board (option)

An interface board that provides an additional IEEE1394 (FireWire) port.

F-1-8

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 Chapter 1

1.2.9 Consumables
0013-2743

a. Printhead
The expendable printhead is the same as the one that comes with the printer.

F-1-9
b. Ink Tanks
The expendable ink tanks are available in five colors: mat black, black, cyan, magenta and yellow. They are the same the same as the ones that come with the
printer. Usable for six months after unpacking.
The ink tank that can be used with this printer is labeled "A".

F-1-10
c. Maintenance cartridge
The expendable maintenance cartridge is the same as the one that comes with the printer.
The maintenance cartridge is furnished with a shaft cleaner.

F-1-11

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 Chapter 1

1.3 Product Specifications

1.3.1 Product Specifications

0019-6542

Type Bubble-jet printer (desktop type)

Feeding system Roll media: Manual (Rear loading)
Cut media: Paper tray (Front loading)
Feeding capacity Roll media: 1 roll (up to 150mm in outside diameter)/Inner diameter of
paper tube: 2 or 3 inches
Cut media: 1 sheet
Delivery method Delivers the media with its printed side up in the forward direction.
Sheet delivery capability 1 sheet (collected in a output stacker)
Cutter [CT-05] Auto-cutter with replaceable cartridges
Type of media Plain Paper, Plain Paper(High Quality), Plain Paper(High Grade), All
Plain Paper_Conserve MBK, Coated Paper, Heavyweight Coated Paper,
Premium Matte Paper, Glossy Photo Paper, Semi-Glossy Photo Paper,
Recycled Coated Paper, Extra Heavyweight Coated Paper, Heavyweight
Glossy Photo Paper 2, Heavywght SemiGlos Photo Paper 2, Satin
Photographic Paper 190gsm, Synthetic Paper, Adhesive Synthetic Paper,
Proofing Paper, Colored Coated Paper, CAD Tracing Paper, CAD
Translucent Matte Film, CAD Clear Film, Newsprint for Proofing1,
Newsprint for Proofing2, Economy Bond Paper, Universal Bond Paper,
Premium Coated Paper, Matte Coated Paper 90gsm, Glossy
Photographic Paper 190gsm, Glossy Photographic Paper 240gsm, Satin
Photographic Paper 240gsm, HW Glossy Photo Paper, HW Satin Photo
Paper, Premium RC Photo Luster, Commercial Proofing Paper,
Commercial RC Proofing 210gsm, Commercial RC Proofing 270gsm
Supported thickness 0.07mm to 0.8mm
Media size (Roll media) Width: 254mm to 914.4mm
Length: 203.2mm to 18m (Roll media up to 150 mm in outside diameter)
Media size (Cut sheet) Width: 203.2mm to 917mm
Length: 203.2mm to 1600mm
Printable area (Roll media) Bordered printing: Internal area, excluding 3mm top, bottom, and left
and right margins.
Borderless printing: Internal area, excluding 0mm top, bottom, and left
and right margins.
* The printable area may vary with each type of paper media used.

Width of media allowing borderless printing:

36"(914mm), A0(841mm), B1(728mm), 24"(610mm), A1(594mm),
B2(515mm), 16"(407mm), 14"(356mm), 10"(524mm)

Media type allowing borderless printing:

Heavyweight Coated Paper, Premium Matte Paper, Glossy Photo Paper,
Semi-Glossy Photo Paper, Extra Heavyweight Coated Paper,
Heavyweight Glossy Photo Paper 2, Heavywght SemiGlos Photo Paper
2, Satin Photographic Paper 190gsm, Premium Coated Paper, Glossy
Photographic Paper 190gsm, Glossy Photographic Paper 240gsm, Satin
Photographic Paper 240gsm, HW Glossy Photo Paper, HW Satin Photo
Paper, Premium RC Photo Luster
Printable area (Cut sheet) Internal area, excluding a 3mm top margin, 23mm bottom margin and
3mm left and right margins.
*1 Borderless printing does not support cut media as yet.
*2 The printable area may vary with each type of paper media used.
Printing recommendation area Internal area, excluding a 20mm top margin, 5mm bottom margin, and
(Roll media) 5mm left and right margins.
Printing recommendation area Internal area, excluding a 20mm top margin, 23mm bottom margin, and
(Cut sheet) 5mm left and right margins.
Margins (Roll media) Roll media: 3mm for top, bottom and left and right margins
Borderless roll media: 0mm for top, bottom and left and right margins
Margins (Cut sheet) 3mm top margin, 23mm bottom margin and 3mm left and right margins
* Borderless printing does not support cut media as yet.
Memory 256MB
Increase of memory: none
Firmware Flash ROM (update from USB or Ethernet, IEEE1394)
- Printer description language
GARO (Graphic Arts language with Raster Operation), HP-GL/2, HP
RTL
Emulation Not available.
Interface USB2.0, Ethernet, IEEE1394 (option)
Operation panel LCD (160 X 128 dots), 12 keys, 5 LEDs
- Panel language
English
- Message language
English, German, French, Italian, Spanish, Chinese, Korean, Russianand
and Japanese
Printhead/Ink Tank type Printhead and separate ink tanks
Printhead [PF-03] Number nozzles: 2560 nozzles per color

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 Chapter 1

Ink tank [PFI-102] MBK, BK, C, M, Y

Capacity: 130ml per color (Ink tanks supplied with the printer contain
90ml of each color.)
Detection functions (Cover Head cap position sensor: Yes/ Cover open/closed sensor: Yes
system)
Detection functions (Ink passage Ink tank sensor: Yes/Remaining ink level sensor: Yes/Maintenance
system) cartridge sensor: Yes/Used ink tank full sensor: Yes/Printhead sensor:
Yes
Detection functions (Carriage Paper slip sensor: Yes/Carriage position sensor: Yes/Carriage home
system) position sensor: Yes/Carriage cover open/closed sensor: Yes/Carriage
temperature sensor: Yes
Detection functions (Paper path Paper sensor: Yes/Leading and trailing paper end sensors: Yes/Paper
system) width sensor: Yes/Slant sensor: Yes/Paper release lever position sensor:
Yes/Roll media bottom sensor: Yes/ Remaining roll media sensor: Yes/
Feed roller rotation sensor: Yes
Operating noise Sound pressure level: 52dB (A) or less, operating; 35dB or less, idle
Acoustic power level: 6.6 Bels
Operating environment Temperature: 15 to 30 degrees centigrade
Humidity: 10% to 80% without dew condensation
Print quality guaranteed Temperature: 15 to 30 degrees centigrade
environment Humidity: 10% to 80%RH
Power supply 100-240VAC (50/60Hz)
Power consumption (Maximum) 140W or less
Power consumption When idle in energy save mode (sleep mode)
100-120V: 5W or less (When IEEE1394 board installed, 10W or less)
220-240V: 6W or less (When IEEE1394 board installed, 11W or less)
When switched off (idle):
1W or less
Printer unit dimensions 1507mm(width) x 871mm(depth) x 1094mm(height) (including the
(WxDxH) stand)
Weight Approx. 65kg (including the stand)

1-7
 Chapter 1

1.4 Detailed Specifications

1.4.1 Print Speed and Direction

0019-6543

T-1-2

Print
Print Print- Used BK
Media Type Print Priority Printing Direction Resolution
Quality Pass ink
(dpi)
Plain Paper/ Plain Paper Office Document Standard 1/2 Bi-directional 1200x1200 BK
Recycled Paper Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Plain Paper (High Quality) Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Plain Paper (High Grade) Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
All Plain Paper_Conserve MBK Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Economy Bond Paper Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Universal Bond Paper Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Standard Paper 1569B 80g Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Standard Paper 1570B 90g Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK

1-8
 Chapter 1

Print
Print Print- Used BK
Media Type Print Priority Printing Direction Resolution
Quality Pass ink
(dpi)
Coated Paper Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Heavyweight Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Extra Heavyweight Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Recycled Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Premium Matte Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Colored Coated Paper Image Standard 4 Bi-directional 1200x1200 BK
High 8 Bi-directional 1200x1200 BK
Premium Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
LightWeight Coated Paper J80270 90g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
High Resolution Barrier Paper 180g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Matt Coated Paper 9171 120g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Extra Matt Coated Paper 7215 180g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Opaque Paper White 120g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
1-9
 Chapter 1

Print
Print Print- Used BK
Media Type Print Priority Printing Direction Resolution
Quality Pass ink
(dpi)
Photo Paper Glossy Photo Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Semi-Glossy Photo Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Heavyweight Glossy Photo Paper 2 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Heavywght SemiGlos Photo Paper 2 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Satin Photographic Paper 190gsm Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Premium RC Photo Luster, 10 mil Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Instant Dry Papers Glossy 200g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Instant Dry Papers Satin 200g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper High Glossy 250g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper Semi Matt 250g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper Satin 240g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper Pearl 260g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Proofing Paper Proofing Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Professional Proof and Photo Glossy 195g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Professional Proof and Photo Semiglossy Image Standard 6 Bi-directional 1200x1200 MBK
195g High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Professional Proof and Photo Semigloss Image Standard 6 Bi-directional 1200x1200 MBK
255g High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Synthetic Synthetic Paper Image Standard 6 Bi-directional 1200x1200 MBK
Paper High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Adhesive Synthetic Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Adhesive Matt High Resolution Graphic Paper Self ADH Image Standard 6 Bi-directional 1200x1200 MBK
Paper High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK

1-10
 Chapter 1

Print
Print Print- Used BK
Media Type Print Priority Printing Direction Resolution
Quality Pass ink
(dpi)
CAD CAD Tracing Paper Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
CAD Translucent Matte Film Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
CAD Clear Film Line Document/ Standard 2 Bi-directional 1200x1200 MBK
Text High 4 Bi-directional 1200x1200 MBK
Highest 8 Bi-directional 1200x1200 MBK
Special Special 1 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 2 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 3 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 4 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 5 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK

1-11
 Chapter 1

1.4.2 Interface specifications

0013-4625

a. [USB] (Standard)
(1) Interface Type
USB 2.0, full speed (12 Mbits/sec), high Speed (480 Mbits/sec)

(2) Methods of data transfer

Controlled transfer
Bulk transfer

(3) Signal level

Compliant with the USB standard.

(4) Interface cable

Twisted-pair shielded cable, 5.0 m or shorter
Compliant with the USB standard.
Wire AWG No.28, data line pair (AWG: American Wire Gauge)
AWG No.20 to No.28, distribution line pair

(5) Interface connector

Printer side: USB standard, Series B receptacle
Cable side: USB standard, Series B plug

b. [Network] (Standard)
(1) Interface Type
IEEE802.3-compliant interface

(2) Data transfer method

10Base-T/100Base-TX

(3) Signal level

Input: Threshold.
10Base-T: Max +585mV, min +300mV
100Base-TX: Turn-on +1000mV diff pk-pk, turn-off +200mV diff pk-pk
Output:
10Base-T: +2.2V - + 2.8V
100Base-TX: +0.95V - +1.05V
(4) Interface cable
Category 5 (UTP or FTP) cable, 100 m or shorter
Compliant with the ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B standard.

(5) Interface connector

Printer side: IEEE802.3 and ANSI X3.263-compliant, ISO/IEC60603-7 standard

c. [IEEE1394] (option)
(1) Interface Type
IEEE1394-1995, P1394a (Version 2.0)-compliant interface
(2) Method of data transfer
Asynchronous transfer
(3) Signal levels
Input:
Differential input voltage: +173mV - +260mV during S100 arbitration
+142mV - +260mV, receiving data
+171mV - +262mV during S200 arbitration
+132mV - +260mV, receiving data
+168mV - +265mV during S400 arbitration
+118mV - +260mV, receiving data
Output :
Differential output voltage: +172mV - +265mV

(4) Interface cable

Twisted-pair shielded cable, 4.5 mm or shorter.
Compliant with the IEEE1394-1995 or (Version 2.0) standard
(5) Interface connector
Printer side: IEEE1394-compliant, 6-pin connector (socket)
Cable side: IEEE1394-compliant, 6-pin connector (plug)
Cable side: Compliant with the ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B standard, Type RJ-45.

1-12
 Chapter 1

1.5 Names and Functions of Components

1.5.1 Front
0012-6202

[2] [1]

[3]
[5]

[4]

[6]

[7]

[8]

F-1-12
[1] Top cover
Open this cover when installing the printhead, load media and clear jams inside the printer.
[2] Eject guide
Supports ejected media to keep it from floating up.
[3] Maintenance cartridge
Blots excess inks.
[4] Maintenance cartridge cover
Open this cover to replace the maintenance cartridge.
[5] Operation panel
Operate the printer or check its status from this panel.
[6] Ink tank cover
Open this cover to replace ink tanks.
[7] Stand (option)
It is a stand that puts the printer.
[8] Output stacker (included with stand)
It is a stacker made of the cloth that stacks the ejected media.

1-13
 Chapter 1

1.5.2 Rear
0013-4638

[2]

[4]
[5]
[6]

[1]

[3]
F-1-13
[1] Release lever
Releases the paper retainer. Press this lever rearward to load paper or clean the interiors of the printer.
[2] Power connector
Connect the power cord to this connector.
[3] Roller holder slot
Set the roll holder in this guide slot.
[4] Expansion PCB slot
Mount an IEEE1394 (Fire Wire) expansion PCB on his slot.
[5] USB port
Connect the USB cable to this port. Ready for the USB2.0 hi-speed mode.
[6] Ethernet connector
Connect the Ethernet cable to this connector.

1.5.3 Carriage
0013-4655

[3] [2]
[1]

[6]
[4]

[7]
[5]

F-1-14
[1] Carriage cover
Protects the carriage.
[2] Printhead fixer cover
Clamps the printhead.
[3] Printhead
A key component that houses nozzles.
[4] Shaft cleaner
Keeps the carriage shaft clean.
[5] Printhead fixer lever
Locks the printhead fixer cover.
[6] Slant adjustment lever
Fine-adjusts slants in ruled lines during printing.
[7] Cutter unit
A curved cutting edge that cuts paper automatically. It is tucked inside when cutting is not performed.

1-14
 Chapter 1

1.6 Basic Operation

1.6.1 Operation Panel

0012-6207

The functions of the keys and meanings of LED indications on the operation panel are described below.

[3] [2] [1] [14]

Online Data Infomation Power

[4]
Message
[13]
Cleaning
OK (3 Sec.)

Menu Eject Stop

[5]

[12]

[6] [a] [b] [7] [8] [9] [10] [11]

F-1-15
[1] Display
Displays the printer menu, status or messages.
[2] Data lamp (green)
"Blinking" The printer is receiving or processing a print job when it is printing.
The printer has suspended a print job or is receiving firmware data when it is not printing.
"Off" No print job is available.
[3] Message lamp (orange)
"Lit continuously" A warning message is on display.
"Blinking" An error message is on display.
"Off" The printer is normal or is powered off.
[4] Online key
Switches the printer between two alternative modes: online and offline.
"Lit continuously" The printer is in online mode. Lights green.
"Off" The printer is in offline mode.
[5] Menu key
Displays a printer main menu.
[6] Paper source selector
[a] Roll media lamp (green)
"Lit continuously" Roll media have been selected as a paper source.
"Off" Cut media have been selected as a paper source.
[b] Cut media lamp (green)
"Lit continuously" Cut media have been selected as a paper source.
"Off" Roll media have been selected as a paper source.
[7] Paper source selector key
Toggles a paper source between roll and cut media each time the key is pressed.
[8] Color labels
Colors and names of ink tanks associated with the remaining ink levels appearing on the display.
[9] Keys
[Menu mode]
" key" Displays the previous action or setting.
" key" Displays the next action or setting.
" key" Opens the menu one level above.
" key" Opens the menu one level lower.
[Offline mode]
" key" Feeds roll media manually in the direction opposite to the direction in which paper is ejected.
" key" Feeds roll media manually.
[10] OK key
Sets or runs a selected action or value when the printer is in menu mode.
[11] eject key
Executing menu and ejects paper.
[12] Stop key
Quits a processing job.
[13] Power key
Switches the power to the printer on and off.
[14] Information key
Displays a printer submenu. Information about the inks and paper displays each time this key is pressed.
Hold this key for 3 seconds to clean the printhead.

1-15
 Chapter 1

1.6.2 Main Menu

0019-6537

The printer has a Main menu which includes a menu related to maintenance such as adjustment of ink ejection position of each nozzle and head cleaning, a menu
related to printing settings such as auto cutting and ink drying time, and a menu related to parameters such as a message language.
1. Main menu operations
a) How to enter the Main menu
To enter the Main menu, press the [Menu] button on the operation panel.

b) How to exit the Main menu

To exit the Main menu, press the [Online] button.

c) Buttons used with the Main menu

- Selecting menus and parameters: [ ] or [ ] button
- Going to the next lower-level menu: [ ] button
- Going to the next higher-level menu: [ ] button
- Determining a selected menu or parameter: [OK] button

1-16
 Chapter 1

2. Main Menu
The structure of the main menu is as follows. Values at right indicated by an asterisk "*" are the defaults.
T-1-3

First Level Second Level Third Level Fourth Level Fifth Level
[Paper Cut](*1) [No]*
[Yes]
[Rep. Ink Tank] [No]*
[Yes]
[Head Cleaning] [Head Cleaning A]
[Head Cleaning B]
[Media Menu] [Cut Sheet Type] [Plain Paper](*5)
[Plain Paper HQ](*5)
[Plain Paper HG](*5)
[PlainP_ConsMBK](*5)
[Recycled Coated](*5)
[Coated Paper](*5)
[HW Coated](*5)
[Ex HW Coated](*5)
[Premium MatteP](*5)
[Glossy Photo](*5)
[Semi-Gl Photo](*5)
[HW GlossyPhoto2](*5)
[HW SemiGl Photo2](*5)
[Syn. Paper](*5)
[Adh. Syn. Paper](*5)
[Proofing Paper](*5)
[News Proof 1](*5)
[News Proof 2](*5)
[Colored Coated](*5)
[CAD Trace Paper](*5)
[CAD Matte Film](*5)
[CAD Clear Film](*5)
Special # Here, the number is 1
to 5(*5)
[Roll Media Type](*1) [Plain Paper](*5)
[Plain Paper HQ](*5)
[Plain Paper HG](*5)
[PlainP_ConsMBK](*5)
[Recycled Coated](*5)
[Coated Paper](*5)
[HW Coated](*5)
[Ex HW Coated](*5)
[Premium MatteP](*5)
[Glossy Photo](*5)
[Semi-Gl Photo](*5)

1-17
 Chapter 1

T-1-4

First Level Second Level Third Level Fourth Level Fifth Level
[Media Menu] [Roll Media Type](*1) [HW Glossy Photo2](*5)
[HW SemiGl Photo2](*5)
[Syn. Paper](*5)
[Poster Semi-Gl](*5)
[Adh. Syn. Paper](*5)
[Proofing Paper](*5)
[News Proof 1](*5)
[News Proof 2](*5)
[Colored Coated](*5)
[CAD Trace Paper](*5)
[CAD Matte Film](*5)
[CAD Clear Film](*5)
Special # Here, the number is 1
to 5(*5)
[Chk Remain.Roll] [Off]*
[On]
[Roll Length Set](*2) [### m]
[### feet](*9)
[Paper Details] (The paper type is displayed [Roll DryingTime] [Off]
here.) (*5) [30 sec.]
[1 min.]
[3 min.]
[5 min.]
[10 min.]
[30 min.]
[60 min.]
[Scan Wait Time] [Off]
[1 sec.]
[3 sec.]
[5 sec.]
[7 sec.]
[9 sec.]
[Feed Priority] [Automatic]*
[Band Joint]
[Print Length]
[Adjust Length] -0.70 to 0.70
[Head Height] [Automatic]*
[Highest]
[High]
[Standard]
[Low]
[Lowest]

1-18
 Chapter 1

T-1-5

First Level Second Level Third Level Fourth Level Fifth Level
[Paper Details] (The paper type is displayed [Skew Check Lv.] [Standard]*
here.) (*5) [Loose]
[Off]
[VacuumStrngth] [Automatic]
[Strongest]
[Strong]
[Standard]
[Weakest]
[Width Detection] [Off]
[On]*
[NearEnd RollMrgn] [3mm]
[20mm]
[Cut Speed] [Fast]
[Standard]
[Slow]
[Trim Edge First] [Automatic]
[Off]
[On]
[Cutting Mode] [Automatic]
[Eject]
[Manual]
[Bordless Margin] [Automatic]
[Fixed]
[CutDustReduct.] [Off]
[On]
[NearEnd Sht Mrgn] [3mm]
[20mm]
[Return Defaults] [No]
[Yes]
[Job Management] [Job Queue Ope.] [Job List] (Choose a print job)

[Com. BOX Ope.] [Job List] (Choose a print job)

[Print Job List] [No]

[Yes]
[Psnl. BOX Ope.] [Folder List] [Job List]
(Enter a password if one has (Choose a print job)
been set.)

[Print Job List]

[GL2 Settings] [Color Mode] [Color]*

[Monochrome]
[Print Quality] [Draft]
[Standard]*
[High]
[Input Resolution] [600dpi]*
[300dpi]
[Media Source] [Automatic]*
[Roll Paper]
[Cut Sheet]
[Conserve Paper] [Off]*
[On]

1-19
 Chapter 1

T-1-6

First Level Second Level Third Level Fourth Level Fifth Level
[GL2 Settings] [End Point Shape] [Software]*
[Rounded]
[Smoothing] [Software]*
[Smooth]
[Line Width] [1dot]
[2dot]
[3dot]
[4dot]*
[5dot]
[6dot]
[7dot]
[ThickenFineLines] [Off]*
[On]
[AdjustFaintLines] [Off]
[On]*
[Adjust Printer] [Auto Head Adj.] [Standard Adj.] [No]
[Yes]
[Advanced Adj.] [No]
[Yes]
[Auto Print] [Off]
[On]*
[Manual Head Adj] [No]
[Yes]
[Auto Band Adj.] [Standard Adj.] [No]
[Yes]
[Advanced Adj.] [No]
[Yes]
[Manual Band Adj] [No]
[Yes]
[Adjust Length](*3) [No]
[Yes]
[Adjust Head Skew] [No]
[Yes]
[Interface Setup] [EOP Timer] [10 sec.]
[30 sec.]
[1 min.]
[2 min.]
[5 min.]
[10 min.]*
[30 min.]
[60 min.]
[TCP/IP] [IP Mode] [Automatic]
[Manual]*
[Protocol](*4) [DHCP] [On]
[Off]*
[BOOTP] [On]
[Off]*
[RARP] [On]
[Off]*

1-20
 Chapter 1

T-1-7

First Level Second Level Third Level Fourth Level Fifth Level
[Interface Setup] [TCP/IP] [IP Setting] [IP Address] 0.0.0.0* to 255.255.255.255
[Subnet Mask] 0.0.0.0* to 255.255.255.255
[Default G/W] 0.0.0.0* to 255.255.255.255
[NetWare] [NetWare] [On]
[Off]*
[Frame Type](*6) [Auto Detect]
[Ethernet 2]
[Ethernet 802.2]*
[Ethernet 802.3]
[Ethernet SNAP]
[Print Service](*6) [BinderyPServer]
[RPrinter]
[NDSPServer]*
[NPrinter]
[AppleTalk] [On]
[Off]*
[Ethernet Driver] [Auto Detect] [On]*
[Off]
[Comm.Mode](*7) [Half Duplex]*
[Full Duplex]
[Ethernet Type](*7) [10 Base-T]*
[100 Base-TX]
[Spanning Tree] [Not Use]*
[Use]
[MAC Address]
[Ext.Interface] [No]
[IEEE1394]
[Init. Settings] [No]
[Yes]
[Maintenance] [Maint. cart.] [No]
[Yes]
[Replace P.head] [No]
[Yes]
[Repl. S. Cleaner] [No]
[Yes]
[Change Cutter] [No]*
[Yes]
[Move Printer] [No]
[Yes]
[System Setup] [Warning] [Buzzer] [Off]
[On]*
[Detect Mismatch] [Pause]
[Warning]*
[None]

1-21
 Chapter 1

T-1-8

First Level Second Level Third Level Fourth Level Fifth Level
[System Setup] [Keep Media Size] [Off]*
[On]
[Paper Size Basis] [Sht Selection 1] [ISO A3+]*
[13"x19"(Super B)]
[Sht Selection 2] [ISO B1]*
[28"x40"(ANSI F)]
[Noz. Check Freq.] [Off]
[1 page]
[10 pages]
[Automatic]*
[Sleep Timer] [5 min.]*
[10 min.]
[15 min.]
[20 min.]
[30 min.]
[40 min.]
[50 min.]
[60 min.]
[240 min.]
[Length Unit] [meter]*
[feet/inch]
[Time Zone] [0: London (GMT)]
[+1: Paris, Rome]
[+2: Athens, Cairo]
[+3: Moscow]
[+4: Eerenan, Baku]
[+5: Islamabad]
[+6: Dacca]
[+7: Bangkok]
[+8: Hong Kong]
[+9: Tokyo, Seoul]
[+10: Canberra]
[+11: NewCaledonia]
[+12: Wellington]
[-12: Eniwetok]
[-11: Midway is]
[-10: Hawaii (AHST)]
[-9: Alaska (AKST)]
[-8: Oregon (PST)]
[-7: Arizona (MST)]
[-6: Texas (CST)]
[-5: NewYork (EST)]

1-22
 Chapter 1

T-1-9

First Level Second Level Third Level Fourth Level Fifth Level
[System Setup] [Time Zone] [-4: Santiago]
[-3: Buenos Aires]
[-2: ]
[-1: Cape Verde]
[Date Format] [yyyy/mm/dd]*
[dd/mm/yyyy]
[mm/dd/yyyy]
[Date & Time] [Date] [yyyy/mm/dd](*8)
[Time] [hh:mm]
[Language] [Japanese]*
[Francais]
[Italiano]
[Deutsch]
[Espanol]
[Pyccknn]
[Chinese]
[Korea]
[Engulish]
[Contrast Adj.] -4 to 4
[Reset PaprSetngs] [No]
[Yes]
[Erase HDD Data] [NULL] [No]
[Yes]
[Random Data 1x] [No]
[Yes]
[Random Data 3x] [No]
[Yes]
[Test Print] [Status Print] [No]
[Yes]
[Media Details] [No]
[Yes]
[Print Job Log] [No]
[Yes]
[Menu Map] [No]
[Yes]
[Nozzle Check] [No]
[Yes]
[Information]] [System Info]
[Error Log] [########-####]
[Job Log] (Choose from information [Document Name]
about the latest three print [User Name]
jobs.)
[Page Count]
[Job Status]
[Print Start Time] [yyyy/mm/dd hh:mm]
[Print End Time] [yyyy/mm/dd hh:mm]
[Print Time] [xxx sec.]
[Print Size] [xxxxxxxxsq.mm]
[Media Type]
[Interface]
[Ink Consumed] [xx.x ml]

*1: Displayed if a roll is loaded.

*2: Displayed if Chk Remain.Roll is On.
*3: Displayed if IP Mode is Automatic.
*4: Displayed if IP Mode is Automatic.
*5: For information on the types of paper the printer supports, refer to the Media Guide. The media type setting in the printer driver and related software (as well
as on the Control Panel is updated when you install Media Configuration Tool from the User Software CD-ROM or if you change paper information by using Media
Configuration Tool.
*6: Available only if NetWare is On.
*7: Available only if Auto Detect is Off.
*8: Follows the setting in Date Format.
*9: Not displayed if a roll or a sheet has been fed.

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 Chapter 1

3. Main menu during printing

The structure of the main menu during printing is as follows.
T-1-10

First Level Second Level Third Level Fourth Level Fifth Level
[Menu Durng Prtng] [Head Cleaning] [Head Cleaning A]
[Head Cleaning B]
[Fine Band Adj.] -5 to 5
[Information] [System Info]
[Error Log] [########-####]
[Job Log] (Choose from information [Document Name]
about the latest three print [User Name]
jobs.)
[Page Count]
[Job Status]
[Print Start Time]
[Print End Time]
[Print Time]
[Print Size]
[Media Type]
[Interface]
[Ink Consumed]
[HDD Information]
[Job Management] [Job Queue Ope.] [Job List] (Choose a print job) [Priority]
[Delete]
[Com. BOX Ope.] [Job List] (Choose a print job) [Priority]
[Delete]
[Print Job List] [No]
[Yes]
[Psnl. BOX Ope.] [Folder List] [Job List] [Print]
(Enter a password if one has (Choose a print job) [Delete]
been set.)
[Print Job List] [No]
[Yes]

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 Chapter 1

4. Main Menu Settings

Main menu items are described in the following tables.
T-1-11

Setting Item Description, Instructions

[Paper Cut] Displayed if a roll is loaded.
Choose Yes to cut the roll at the current position. The paper will be fed, if necessary, so that the sheet is at
least 10 cm (39.4 in.)long after the cut. The paper will not be cut if there is not enough paper left to feed the
paper this much.
[Rep. Ink Tank] When exchanging the ink tank, choose Yes and follow the instructions on the screen.
[Head Cleaning] Specify Printhead cleaning options.
Choose Head Cleaning A if printing is faint, oddly colored, or contains foreign substances.
Choose Head Cleaning B if no ink is printed at all, or if printing is not improved by Head Cleaning A .
[Media Menu] Specify the type and size of paper.
[Paper Details] Specify detailed paper-related settings, including the ink drying time and borderless printing options.
[Job Management] Manage print jobs on the printer's hard disk.
[GL2 Settings] Make settings for making prints using GL2.
[Adjust Printer] Adjust the Printhead alignment or amount of feed by printing a test pattern.
[Interface Setup] Configure the network settings.
[Maintenance] Replace the Printhead , prepare to transfer the printer, and clean the Pick Up Roller .
[System Setup] Specify the printer system settings, including the date format and display language.
[Test Print] Choose Status Print to print information about the printer.
Choose Media Details to print the paper settings as specified in Med.Detail Set. .
Choose Print Job Log to print a record of print jobs, including the paper type and size, amount of ink used,
and so on.
Choose Menu Map to print a list of the main menu options.
Choose Nozzle Check to print a test pattern for checking the nozzles.
If you have selected a leading edge margin of 20 mm in Nr End Sht Mrgn in the printer menu, the test print
sheet may not be printed completely.

[Information] Displays the information about the printer and history of print jobs.

[Paper Settings]
T-1-12

Setting Item Description, Instructions

[Cas Paper Type] Choose the type of paper in the Cassette .
[Roll Media Type] Choose the type of roll.
[Chk Remain.Roll] Choose On to print a barcode at the end of a roll before you remove it. The printed barcode can be used in
managing the amount of roll paper left. Choose Off if you prefer not to print the barcode.
[Roll Length Set] Displayed if Chk Remain.Roll is On .
If a barcode is not printed on rolls, specify the roll length. The roll length is displayed in meters (1.0 - 91.0
m) or feet (1 - 300 ft.), depending on the setting in Length Unit .

1-25
 Chapter 1

[Paper Details]
T-1-13

Setting Item Description, Instructions

(The paper type is displayed here.) [Roll DryingTime] Specify the time to wait for the ink to dry for each sheet.
[Scan Wait Time] Specify the time to wait for the ink to dry between each scan in bidirectional printing,
in consideration of how quickly the paper absorbs ink. Note that printing will take
longer if you specify a wait time.
[Feed Priority] Specify exact paper feeding, if desired. Normally, select Automatic . Choose Print
Length if you prefer to feed the paper an exact amount. However, note that choosing
Print Length may result in slight banding in the direction of Carriage scanning.
[Adjust Length] Displayed if Feed Priority is Print Length .
Adjustment relative to the amount of stretching or shrinkage of the current paper.
For paper that tends to stretch, increase the feed amount by setting the adjustment
value toward +. For paper that tends to shrink, decrease the feed amount by setting
the adjustment value toward -.
The setting for the amount of paper stretching or shrinkage is relative. If you access
it again later, it will be displayed as 0.00 %.
[Head Height] Adjust the Printhead height.
[Skew Check Lv.] If you print on Japanese Paper Washi or other handmade paper that has an irregular
width, choose Loose for a higher skew detection threshold, or choose Off to disable
skew detection.
However, if paper is loaded askew when detection is Off , note that paper jams or
Platen soiling may occur.
If strict skew detection is required, choose High Accuracy.
[VacuumStrngth] Specify the level of suction that holds paper against the Platen .
[Width Detection] Make this setting when the print size is different from the media size, for example,
when you want to make a print within a frame.
When you select [OFF], the paper width is not detected.
[NearEnd RollMrgn] Specify a margin at the leading edge of roll paper to ensure better printing quality at
the leading edge.
Note that if you choose 3 mm , it may lower the printing quality at the leading edge
and affect feeding accuracy. The printed surface may be scratched, and ink may
adhere to the the leading edge.
[Cut Speed] Choose the cutting speed. For media such as film that are more likely to generate
debris when cut, choose Fast to reduce the amount of debris.
[Trim Edge First] The leading edge of roll media is cut when it is loaded.
[Cutting Mode] Specify if the Cutter Unit is used for cutting.
Choose Automatic to have roll paper cut automatically after printing. If you choose
Eject , the paper will not be cut after printing. Instead, a line will be printed at the
cut position.
[Bordless Margin] Adjust the margin during borderless printing.
[CutDustReduct.] Choose On to reduce the amount of debris generated when cutting film and similar
media by printing a line at the cut position. This option reduces the amount of debris
given off after cutting.
[Manual Feed] Choose how the paper is supplied, Top for printing from the Tray or Front for
printing from the Front Paper Feed Slot .
[NearEnd Sht Mrgn] Specify a margin at the leading edge of sheets to ensure better printing quality at the
leading edge.
Note that if you choose 3 mm , it may lower the printing quality at the leading edge
and affect feeding accuracy. The printed surface may be scratched, and ink may
adhere to the the leading edge.
If you have selected 20 mm , the test print sheet may not be printed completely.
[Return Defaults] Choose Yes to restore Med.Detail Set. to the factory default values.

[Job Management]
T-1-14

Setting Item Description, Instructions

[Job Queue Ope.] [Job List] (Choose a print [Delete] Delete the current job or queued jobs.
job) [Priority] Print the job first after the current print job is
finished printing.
[Com. BOX Ope.] [Job List] (Choose a print [Print] Print jobs in the Common Box.
job) [Delete] Delete jobs in the Common Box.

[Print Job List] Print a list of jobs in the Common Box.

[Psnl. BOX Ope.] [Folder List] (Enter a password [Job List]-[Print] Print jobs in Personal Boxes.
if one has been [Job List]-[Delete] Delete jobs in Personal Boxes.
set.)
[Print Job List] Print a list of jobs in Personal Boxes.

1-26
 Chapter 1

[GL2 Settings]
T-1-15

Setting Item Description, Instructions

[Color Mode] Choose the color mode.
[Print Quality] Choose the print quality.
[Input Resolution] Select [600dpi] or [300dpi] as the print resolution.
[Media Source] Select the method of feeding paper when using the HP-GL/2 for printing.
[Conserve Paper] Print using paper sparingly.
[End Point Shape] Select [Software] or [Round] as the shape of the line end.
[Smoothing] Select whether to print an arc with a smooth curve or polygon.
[Line Width] Select the printing line width for the data for which a line width is not specified.
[ThickenFineLines] Choose On to print the thin line clearly.
[AdjustFaintLines] Choose Off if the colored of thin line is printed different from other figure. However, it is a possibility to the
thin lines become interrupted lines according to the some colors.

[Adjust Printer]
T-1-16

Setting Item Description, Instructions

[Auto Head Adj.] [Standard Adj.] Choose Yes to have the printer print and read a test pattern for the automatic
adjustment of Printhead alignment relative to the printing direction.
[Advanced Adj.] Choose Yes to have the printer print and read a test pattern for the automatic
adjustment of Printhead alignment relative to the nozzle, ink tank, and printing
direction.
Three sheets are required when printing on sheets.
[Auto Print] Choose On to have the printer automatically execute the Advanced Adj. operations
after you replace the Printhead .
[Manual Head Adj] Choose Yes to print a test pattern for adjustment of Printhead alignment relative to
the printing direction. Enter the adjustment value manually based on the resulting
pattern.
[Auto Band Adj.] [Standard Adj.] Choose Yes to have the printer print and read a test pattern for band adjustment,
based on which the printer automatically adjusts the feed amount.
[Advanced Adj.] Choose this option when using paper other than genuine Canon paper, or paper for
purposes other than checking output.
Choose Yes to have the printer print and read a test pattern for band adjustment,
based on which the printer automatically adjusts the feed amount. Note that this
function takes more time and requires more ink than Standard Adj.
Two sheets are required when printing on sheets.
[Manual Band Adj] Choose Yes to print a test pattern for adjusting the feed amount based on the paper
type.
Two sheets are required when printing on sheets.
[Adjust Length] Choose Yes to print a test pattern for adjustment relative to paper stretching or
shrinkage, after which you can enter the amount of adjustment.
[Adjust Head Skew] Selecting [Yes] will print the pattern for adjusting the print head inclination.

1-27
 Chapter 1

[Interface Setup]
T-1-17

Setting Item Description, Instructions

[EOP Timer] Specify the timeout period for print jobs.
[EOP Timer] [TCP/IP] Specify the TCP/IP protocol settings. To apply your changes, choose Store
Setting .
[IP Mode] Choose whether the printer IP address is configured automatically or a static IP
address is entered manually.
[Protocol] [DHCP] Specify the protocol used to configure the IP address automatically.
[BOOTP]
[RARP]
[IP Setting] [IP Address] Specify the printer network information when using a static IP address.
[Subnet Mask] Enter the IP address assigned to the printer, as well as the network subnet mask
and default gateway.
[Default G/W]
[NetWare] [NetWare] Specify the NetWare protocol. To apply your changes, choose Store Setting .
[Frame Type] Specify the frame type to use.
[Print Service] Choose the print service.
[AppleTalk] Specify whether to use the AppleTalk protocol. To apply your changes, choose
Store Setting .
[Ethernet Driver] [Auto Detect] Specify the communication method. To apply your changes, choose Store
Setting .
Choose On for automatic configuration of the LAN communication protocol.
Choose Off to use settings values of Comm.Mode and Ethernet Type .
[Comm.Mode] Choose the LAN communication method.
[Ethernet Type] Choose the LAN transfer rate.
[Spanning Tree] Choose whether spanning-tree packets are supported over the LAN.
[MAC Address] Displays the MAC address.
[Ext.Interface] When installing the expansion interface board, choose whether the expansion
interface board is used.
[Init. Settings]
A confirmation message is displayed if you press the button. Choose [OK]
to restore the network settings to the default values.

[Maintenance]
T-1-18

Setting Item Description, Instructions

[Maint. cart.] When exchanging the maintenance cartridge, choose Yes and follow the instructions on the screen.
[Replace P.head] Not displayed during a warning message that the remaining Maintenance Cartridge capacity is low.
When replacing the Printhead , choose Yes and follow the instructions on the screen.
[Repl. S. Cleaner] When replacing the shaft cleaner, select [Yes] and take appropriate actions according to the instructions
shown on the screen.
[Change Cutter] When replacing the cutter unit, select [Yes] and take appropriate actions according to the instructions shown
on the screen. Replacing the cutter unit will reset the cut count.
[Move Printer] Not displayed during a warning message that the remaining Maintenance Cartridge capacity is low.
When transferring the printer to another location, choose Yes and follow the instructions on the screen.

1-28
 Chapter 1

[System Setup]
T-1-19

Setting Item Description, Instructions

[Warning] [Buzzer] Set the buzzer. Choose On for the buzzer to sound in case of errors.
[Detect Mismatch] Choose Warning for notification (display of a warning message) during printing if
the paper type specified in the printer menu does not match the paper type in the
printer driver. Choose None to continue print without notification. Choose Pause to
have printing paused under these circumstances. In this case, you can continue
printing by pressing the Online button.
[Keep Media Size] Choose On to use the paper size setting as the basis for printing instead of other
settings. The margin setting of the printer menu will be used instead of the margin
setting of the printer driver if the latter is smaller, which may prevent text or images
in the margin from being printed. Choose Off to use the printer driver settings
instead. Even if the margin setting of the printer driver is smaller than that of the
printer driver, text or images will not be cut off. However, this requires longer paper
because the actual margin will be equal to the margin setting of the printer driver
plus the margin setting of the printer menu.
[Paper Size Basis] [Sht Selection 1] Select which size is to be recognized, [ISO A3+] or [13"x19"(Super B)], when the
detected size of the cut sheet is between these sizes.
[Roll Selection 1] If roll size detection is activated, choose whether ISO A3 (297 mm) and 300 mm
Roll is applied when an inbetween size is detected.
[Roll Selection 2] If roll size detection is activated, choose whether 10in. (254 mm) or JIS B4 (257
mm) is applied when an inbetween size is detected.
[Sht Selection 2] Select which size is to be recognized, [ISO B1] or [28"x40"(ANSI F)], when the
detected size of the cut sheet is between these sizes.
[Noz. Check Freq.] Specify the timing for automatic checks of nozzle clogging. Choose Off to disable
checking. Choose 1 page to check after each page is printed. Choose 10 pages to
check once after every ten pages are printed.
[Sleep Timer] Specify the period before the printer enters sleep mode.
[Length Unit] Choose the unit of measurement when roll length is displayed. You can switch the
unit displayed for Roll Length Set and the remaining paper amount displayed in the
submenu.
[Time Zone] Specify the time zone. Time zone options indicate a main city in this time zone and
the difference from Greenwich Mean Time.
[Date Format] Specify the date format.
[Date & Time] [Date] Set the current date.
[Time] Set the current time.
[Language] Specify the language used on the Display Screen.
[Contrast Adj.] Adjust the contrast of the Display Screen.
[Erase HDD Data] Erase all data on the hard disk.
[Reset PaprSetngs] Restores settings that you have changed with Media Configuration Tool to the
factory default values.

[Information]
T-1-20

Setting Item Description, Instructions

[System Info] [Version] [Firmware] Displays the version of the printer and firmware.
[Boot] Displays the Boot ROM version of the printer.
[MIT] Displays the DB format version of the MIT.
[s/n] Displays the printer serial number.
[MAC] Displays the MAC address of the printer.
[IP] Displays the printer IP address.
[Error Log] [########-####] Displays the most recent error messages (up to two).
[Job Log] (Choose from information [Document Name] Displays the document name in the last print job.
about the latest three print [User Name] Displays the name of the user who sent the print job.
jobs.
[Page Count] Displays the number of pages in the print job.
[Job Status] Displays the results of the print job processed.
[Print Start Time] Displays the time when the print job was started.
[Print End Time] Displays the time when the print job was finished.
[Print Time] Displays the time required to print the job.
[Print Size] Displays the paper size in the print job.
[Media Type] Displays the paper type in the print job.
[Interface] Displays the interface used for the print job.
[Ink Consumed] Displays the ink density of each color in the print job.

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 Chapter 1

5. Main Menu Settings (During Printing)

Main menu items during printing are described in the following tables.
T-1-21

Setting Item Description, Instructions

[Head Cleaning] Specify Printhead cleaning options.
Choose Head Cleaning A if printing is faint, oddly colored, or contains foreign substances.
Choose Head Cleaning B if no ink is printed at all, or if printing is not improved by Head
Cleaning A.
[Fine Band Adj.] Fine-tune the feed amount manually.
[Information] Displays information about the printer and record of print jobs.
[Job Mgmt Menu] Perform operations related to print jobs on the printer's hard disk.

[Information]
T-1-22

Setting Item Description, Instructions

[System Info] [Version] [Firmware] Displays the version of the printer and firmware.
[Boot] Displays the Boot ROM version of the printer.
[MIT] Displays the DB format version of the MIT.
[Ext.Interface] Identifies boards in the expansion slot.
[s/n: ] Displays the printer serial number.
[MAC] Displays the MAC address of the printer.
[IP:] Displays the printer IP address.
[Error Log] [########-####] Displays the most recent error messages (up to two).
[Job Log] (Choose from information [Document Name] Displays the document name in the last print job.
about the latest three print [User Name] Displays the name of the user who sent the print job.
jobs.)
[Page Count] Displays the number of pages in the print job.
[Job Status] Displays the results of the print job processed.
[Print Start Time] Displays the time when the print job was started.
[Print End Time] Displays the time when the print job was finished.
[Print Time] Displays the time required to print the job.
[Print Size] Displays the paper size in the print job.
[Media Type] Displays the paper type in the print job.
[Interface] Displays the interface used for the print job.
[Ink Consumed] Displays the ink density of each color in the print job.
[HDD] {HDD Space:] Displays the space available on the printer's hard disk.

[Job Management]
T-1-23

Setting Item Description, Instructions

[System Info] [Version] [Firm.] Displays the version of the printer and firmware.
[Boot] Displays the version of the boot ROM.
[MIT] Displays the version of the MIT database format.
[s/n] Displays the printer's serial number.
[MAC] Displays the MAC address of the printer.
[IP] Displays the printer IP address.
[Error Log] [########-####] Displays the most recent error messages (up to two).
[Job Log] (Choose from information [Document Name] Displays the document name in the last print job.
about the latest three print [User Name] Displays the name of the user who sent the print job.
jobs.)
[Page Count] Displays the number of pages in the print job.
[Job Status] Displays the results of the print job processed.
[Print Start Time] Displays the time when the print job was started.
[Print End Time] Displays the time when the print job was finished.
[Print Time] Displays the time required to print the job.
[Print Size] Displays the paper size in the print job.
[Media Type] Displays the paper type in the print job.
[Interface] Displays the interface used for the print job.
[Ink Consumed] Displays the ink consumption.
[HDD Information] [HDDSpace:] Displays the space available on the printer's hard disk.

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 Chapter 1

1.7 Safety and Precautions

1.7.1 Safety Precautions

1.7.1.1 Moving Parts

0013-5153

Be careful not to get your hairs, clothing, accessories or any other objects caught in the moving parts of the printer.
The moving parts of the printer include the carriage unit, carriage belt, ink tube, flexible cable and feed motor driven by the carriage motor and the feed and pinch
rollers driven by the feed motor and the purge unit driven by the purge motor.
To assure safety, the printer locks the top cover from opening while it is printing. When the top cover is opened while the printer is in online or offline mode, the
driving power to the carriage and feed motors is shut down.

Carriage belt Ink tube

Flexible cable
Carriage unit

Carriage motor

Feed roller

purge unit
Pinch roller

Feed unit

Feed motor
F-1-16

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 Chapter 1

1.7.1.2 Adhesion of Ink

0013-5154

a. Ink passage
Be careful not to touch the ink passage in the printer to get the printer being serviced, workbench, your hands and clothes and so on smeared by the ink.
The ink passage comprises the ink tank unit, carriage unit, purge unit, maintenance cartridge unit and the ink tubes that interconnect the separate parts.

Maintenance-jet tray

Platen

Carriage

Maintenance cartridge
Purge

Ink tank
F-1-17

Inks contain an organic solvent, which is not harmful to the human body, though.
When an ink comes into the hands or any other part of your body, wash it away thoroughly. Be careful not to lick an ink or allow it to come into contact with
your eyes.
In the event of eye contact, immediately wash with water thoroughly and obtain medical attention.
Also, if you have swallowed an ink in a large quantity by mistake, obtain medical attention immediately.
Inks contain a pigment and would not come off once they adhere to clothing.

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 Chapter 1

b. Ink mists
As the printhead jets an ink against paper to print, traces of ink mists floating during printing or springing back from the paper are produced in the print station.
Such ink mists are collected by mist collection air flow into the printer. The uncollected portion of ink mists could smear the platen unit, carriage unit, exterior
surfaces and the purge unit, and their surrounding areas.
Such smears could in turn spoil the paper or your hands or clothes during servicing. Wipe such smears off with a soft cloth moistened with water and wrung
carefully.

Platen/carriage unit
Top cover
Purge unit

F-1-18

1.7.1.3 Electric Parts

0013-5155

Any electrical portion of the printer becomes live when AC power is supplied to it.
The main controller, power supply and interface connector are found on the left rear side of the printer, with the operation panel being located on the upper right
cover.
In checking printer operations with the cover open during servicing, take maximum care to avoid electrical shocks and not to cause damage to electrical components.

Operation panel

Carriage Relay PCB

Carriage PCB

Power connector

Power supply

Main controller
Interface connector
F-1-19

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 Chapter 1

1.7.2 Other Precautions

1.7.2.1 Printhead
0013-1936

a. Handling the printhead

Do not unpack the printhead until it is ready for immediate use.
When mounting the printhead on the printer, remove protective caps 1 and 2 in this order by holding them by the lugs. To prevent possible damage to the nozzle
section, do not replace protective cap 2 on the printhead once it has been removed.
After the printhead is removed of its protective caps, assemble it into the printer promptly to prevent the nozzles from being clogged by foreign matter adhering
to the printhead to or a dried ink.
Depress the printhead fixer lever until it clicks into position.
To prevent the problems of nozzle clogging and poor ink suction that may be caused by adhering foreign matter, never touch the nozzle section and the ink port
of the printhead or never wipe their surfaces with tissue paper or the like. Remember also to keep hands of the electrode section.
The printhead cannot be disassembled/reassembled or rinsed in water.

Memo:
A clogged nozzle or poorly sucked ink could result in a print defect, such as a periodic print void or poor coloring. If these problems persist even after cleaning,
replace the printhead with a new one.

[1]

[4]

[2]

[6]

[3]

[5]

F-1-20
T-1-24

[1] Lugs [4] Nozzle section

[2] Protective cap 1 [5] Electrode section
[3] Protective cap 2 [6] Ink port

b. Capping action
The printer performs a capping action at the end of printing or when it stands by in the wake of an error occurrence, to protect the printhead and prevent ink leaks.
If the printer has been powered off by inadvertently disconnecting the power cord from the wall outlet, reconnect the power cord to the wall out and turn on the
power key. When the printer starts up successfully to enter online or offline mode, turn off the power key.

Failure to perform a capping action successfully could result in problems, such as printhead nozzles clogged by a dried ink or inks leaking from the printhead.

c. When leaving the printer of service

Even when the printer is out of service, store it with the printhead mounted on it.

Leaving the printer with the printhead removed from it could allow foreign matter to adhere to the printhead or dry an ink, resulting in clogged nozzles to cause
print defects.
If the printhead is drained of inks for shipping purposes even though it is kept mounted on the printer, the nozzles could dry, resulting in print defects.

d. Ink conductivity
The inks used are conductive. If an ink is found to leak to the mechanical assembly, wipe it off with a soft cloth moistened with water and wrung thoroughly.
If an ink is found to leak to the electrical assembly, blot it with tissue paper or the like and wipe it off thoroughly. If wiping off a leaking ink thoroughly is
difficult, replace with a new component.

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 Chapter 1

Energizing the printer with the electrical assembly being wetted with an ink could cause damage to it.
Never connect the power cord to the wall outlet while the electrical assembly is wet with an ink.

1.7.2.2 Ink Tank

0012-6229

a. Opening ink tanks

Do not unpack ink tanks until they are ready for immediate use.
When placing an ink tank in position, shake it slowly seven to eight times before opening it. Without shaking, the ingredients of the ink might settle, resulting
in degraded print quality.
Once an ink tank is opened, mount it in the printer promptly to prevent any foreign matter from sticking to the ink port.

b. Handling ink tanks

To prevent foreign matter from infiltrating the ink passage to impair ink suction or print quality, never touch contact [3] or ink port [4] of ink tank [1].
Depressing ink tank lock lever [2] of the printer would cause a needle to pierce the ink port, linking the ink passage of linking ink tank [1] to the printer.
Do not lift up and down ink tank lock lever [2] except for purposes other than replacing ink tank [1].

[1]
[2]
[4]

[3]

F-1-21
[1] Ink tank
[2] Ink tank lock lever
[3] Contact
[4] Ink port

1.7.2.3 Handling the Printer

0013-1880

a. Protecting against electrostatic breakdowns

Pieces of clothing rubbing each other could build up static electricity, producing static charges in human bodies to cause harm to an electrical component or
corrupt its electrical characteristics.
You are strongly advised never to touch the printhead contact of the carriage.

[1]

F-1-22
[1] Contact with the printhead

b. Securing the carriage in position

1-35
 Chapter 1

The carriage is mechanically locked by the lock arm in the purge unit at the same time as the printhead caps itself at the end of printing.
Before shipping the printer, secure the carriage at the home position with a belt stopper so the carriage won't be damaged when it is released from the lock arm
or inks won't leak during transit.

F-1-23
c. Contact of Linear Scale/Carriage Shaft
Please do not touch a linear scale and the carriage shaft when the inside of the top cover is opened, and execute maintenance.
When touching a linear scale and the carriage shaft, it might cause defective movement of the carriage and a defective print.

[1] [2]

F-1-24
[1] Linear Scale
[2] Carriage Shaft

d. Handling maintenance cartridges

Be careful in unloading a maintenance cartridge from the printer not to keep the used ink from spilling over.

e. Refilling the printer with inks

If the printer has been purged of inks through an automatic or manual ink drain for disassembly/reassembly or for reshipping, refill the printer with inks as soon
as possible after the completion of the work.
If residual inks in the printer dry, they could seize mechanical components, with the result of malfunctioning.

1-36
 Chapter 1

1.7.3 Precautions When Servicing Printer

1.7.3.1 Notes on the Data Stored in the Printer

0013-5152

This printer counts the print length, number of ink tank replacements, number of cleaning operations, number of cutter operations, and so on and stores them in the
main controller's EEPROM as a service mode counter.
This counter provides important information about the printer usage status.
You can check this information by printing it in the service mode or displaying it on the display.

Following the precautions below when servicing the printer.

(1) Repairing/replacing the PCB

When replacing the main controller, follow the specified replacement procedure.
For the main controller replacement procedure, see "Disassembly/Reassembly" > "Points to Note on Disassembly and Reassembly" > "Boards".

(2) After replacing the purge unit

The information about the number of cleanings arises in the purge unit. After replacing the purge unit, select [INITIALIZE] > [PURGE] in the service mode to
initialize (clear) the information about the number of cleanings.

(3) On replacement of supplies

After supplies have been replaced, execute [INITIALIZE] > [PARTS COUNTER] > [PARTS xx] in service mode to initialize (clear) the parts counter information.
For the consumable parts, see "Maintenance" > "Consumable Parts".

You cannot check the counter information once it is initialized (cleared). Be careful not to initialize the counter information before checking it.
You cannot modify the counter information from the operation panel.

1.7.3.2 Confirming the Firmware Version

0013-5148

Firmware has been downloaded to the main controller.

When you have replaced the main controller, check that the firmware is the latest version. If not, update it to the latest version.

Reference:
For how to up update the main controller, refer to "TROUBLESHOOTING" > "Update".

1.7.3.3 Precautions against Static Electricity

0013-5149

Certain clothing may generate static electricity, causing an electrical charge to build up on your body. Such a charge can damage electrical devices or change their
electrical characteristics.
Before disassembling the printer for servicing, discharge any static buildup by touching a grounded metal fitting or the like.

1.7.3.4 Precautions for Disassembly/Reassembly

0013-5150

The precautions for disassembly/reassembly are described in "Disassembly/Reassembly".

1.7.3.5 Self-diagnostic Feature

0013-5151

The printer has a self-diagnostic feature to analyze hardware problems.

The self-diagnosis result is shown on the display and indicated by lamps.
For detailed information, see "Error Codes".

1.7.3.6 Disposing of the Lithium Battery

0013-5385

The main controller PCB of this printer is equipped with a lithium battery to back up various data.

Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the instructions.

"For CA, USA Only

Included battery contains Perchlorate Material-special handling may apply. See
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail."

1-37
 Chapter 1

1-38
Chapter 2 TECHNICAL REFERENCE
 Contents

Contents

2.1 Basic Operation Outline.................................................................................................................................................2-1

2.1.1 Printer Diagram............................................................................................................................................................................ 2-1
2.1.2 Print Signal Sequence .................................................................................................................................................................. 2-2
2.1.3 Print Driving ................................................................................................................................................................................ 2-3
2.2 Firmware ........................................................................................................................................................................2-5
2.2.1 Operation Sequence at Power-on................................................................................................................................................. 2-5
2.2.2 Operation Sequence at Power-off ................................................................................................................................................ 2-6
2.2.3 Print Control................................................................................................................................................................................. 2-7
2.2.4 Print Position Adjustment Function........................................................................................................................................... 2-12
2.2.5 Head Management ..................................................................................................................................................................... 2-12
2.2.6 Printhead Overheating Protection Control................................................................................................................................. 2-12
2.2.7 Pause between Pages.................................................................................................................................................................. 2-12
2.2.8 White Raster Skip ...................................................................................................................................................................... 2-12
2.2.9 Sleep Mode ................................................................................................................................................................................ 2-12
2.2.10 Hard disk drive......................................................................................................................................................................... 2-13
2.3 Printer Mechanical System ..........................................................................................................................................2-14
2.3.1 Outline........................................................................................................................................................................................ 2-14
2.3.1.1 Outline...........................................................................................................................................................................................................2-14
2.3.2 Ink Passage................................................................................................................................................................................. 2-15
2.3.2.1 Ink Passage....................................................................................................................................................................................................2-15
2.3.2.1.1 Overview of Ink Passage.......................................................................................................................................................................2-15
2.3.2.2 Ink Tank Unit ................................................................................................................................................................................................2-16
2.3.2.2.1 Structure of Ink Tank Unit ....................................................................................................................................................................2-16
2.3.2.3 Carriage Unit .................................................................................................................................................................................................2-18
2.3.2.3.1 Functions of Carriage Unit....................................................................................................................................................................2-18
2.3.2.3.2 Structure of Carriage Unit .....................................................................................................................................................................2-19
2.3.2.4 Printhead .......................................................................................................................................................................................................2-21
2.3.2.4.1 Structure of Printhead............................................................................................................................................................................2-21
2.3.2.5 Purge Unit .....................................................................................................................................................................................................2-22
2.3.2.5.1 Functions of Purge Unit ........................................................................................................................................................................2-22
2.3.2.5.2 Structure of Purge Unit .........................................................................................................................................................................2-25
2.3.2.6 Maintenance Cartridge ..................................................................................................................................................................................2-27
2.3.2.6.1 Maintenance Cartridge ..........................................................................................................................................................................2-27
2.3.2.7 Air Flow ........................................................................................................................................................................................................2-28
2.3.2.7.1 Air flow .................................................................................................................................................................................................2-28
2.3.3 Paper Path .................................................................................................................................................................................. 2-29
2.3.3.1 Outline...........................................................................................................................................................................................................2-29
2.3.3.1.1 Overview of Paper Path.........................................................................................................................................................................2-29
2.3.3.2 Paper Path......................................................................................................................................................................................................2-30
2.3.3.2.1 Structure of Feed Roller Unit ................................................................................................................................................................2-30
2.3.3.3 Cutter Unit.....................................................................................................................................................................................................2-31
2.3.3.3.1 Structure of the cutter unit.....................................................................................................................................................................2-31
2.4 Printer Electrical System..............................................................................................................................................2-32
2.4.1 Outline........................................................................................................................................................................................ 2-32
2.4.1.1 Overview .......................................................................................................................................................................................................2-32
2.4.2 Main Controller.......................................................................................................................................................................... 2-34
2.4.2.1 Main controller components .........................................................................................................................................................................2-34
2.4.3 Carriage Relay PCB................................................................................................................................................................... 2-35
2.4.3.1 Carriage relay PCB components ...................................................................................................................................................................2-35
2.4.4 Head Relay PCB ........................................................................................................................................................................ 2-35
2.4.4.1 Head relay PCB components ........................................................................................................................................................................2-35
2.4.5 Maintenance Cartridge Relay PCB ............................................................................................................................................ 2-36
2.4.5.1 Maintenance cartridge relay PCB components .............................................................................................................................................2-36
 Contents

2.4.6 Power Supply ............................................................................................................................................................................. 2-36

2.4.6.1 Power supply block diagram......................................................................................................................................................................... 2-36
2.5 Detection Functions with Sensors ............................................................................................................................... 2-37
2.5.1 Sensors for covers ...................................................................................................................................................................... 2-37
2.5.2 Ink passage system..................................................................................................................................................................... 2-38
2.5.3 Carriage system.......................................................................................................................................................................... 2-40
2.5.4 Paper path system ...................................................................................................................................................................... 2-41
2.5.5 Others......................................................................................................................................................................................... 2-41
 Chapter 2

2.1 Basic Operation Outline

2.1.1 Printer Diagram

0019-6556

Shown below is a printer diagram.

Main controller PCB

Multi
Head IC601/IC602
sensor
IC802 IC603/IC604
EEPROM IC301/IC302 J1801
Power supply PCB
J201 SDRAM

Head relay PCB

IC803 IC701
IC204/ IC201 FLASH ROM
IC205 RTC

BAT 801
Lithium battery
J101 IC1 Operation panel PCB
J102 ASIC
J1201
J1202 IC1201
HDD Maintenance cartridge
HDD Controller
relay PCB
Linear
encoder
sensor
USB
IEEE1394 Board Maintenance cartridge
J201 ROM PCB
LAN Network Board

Ink tank
J101 J3401
J102 J3601
J103 J3602

Ink tank
J2601 ROM PCB
IC2
IC302
ASIC

J3301 Solenoid/Clutch
J601
J702 Upper cover lock solenoid (R)
Carriage relay PCB J3201/ Upper cover lock solenoid (L)
J3202 Roll media rewinding clutch
J202

Sensor J2702/J2703
J2704
J2501/J2502
Carriage cover sensor J2503/J2701
J2704
J2704/J3001 Fan
J3004/J3201
J3202 Suction fan
Sensor /Switch Mist fan (R)
J2501/J2502 Mist fan (L)
Valve open /closed detection sensor
J2503/J2801
Feed roller HP sensor IC2802/IC2900 J3101
Feed roller encoder sensor IC2902/IC3100 Motor
Lift cam sensor Motor driver
Media sensor Carriage motor
Pump cam sensor Feed motor
Pump encoder sensor Lift motor
Ink detection sensor Purge motor
Temperature/humidity sensor Valve motor
Head management sensor
Ink tank cover switch
Upper cover lock switch (R)
Upper cover lock switch (L)
Pressure release switch
F-2-1

2-1
 Chapter 2

2.1.2 Print Signal Sequence

0017-4696

The signal sequence from when the printer receives the print signals until printing starts is shown in Figure.

: Image data
Host computer : Mask pattern data
: Heat pulse
Printer driver : Command data
: PCI bus
a a
: Data bus
: Universal sirial bus

Interface unit
Expansion USB LAN

b b
b
i
ASIC (IC1/L-COA)
EEPROM
Image processing Printhead
c g
DDR-SDRAM unit EEPROM
d
SDR-SDRAM
f Carriage PCB
e
FLASH ROM f Latch IC

e,h

e
i e

Ink tank
h
EEPROM
ASIC (IC2)

i
Operation panel

i
Sensor and drive unit

Main controller

F-2-2
a) The printer driver on the host computer transmits print data, including command data, to the printer after compressing the image data, without resolution, color
and 12-color binarization conversion.
To achieve high-quality image output, the image processing table data used for image data color conversion and binarization conversion are generated as command
data to meet the Media Type and other specifications of the printer driver.
b) This printer receives print data from the individual interfaces on the main controller, transmitting the received print data to ASIC (IC1).
c) The main controller decompresses the print data transmitted to the ASIC and gets it through resolution, color and 5-color binarization conversion while loading
the data into DDR-SDRAM from time to time.
It also converts the print data to 5-color binary equivalents of image and command data.
d) The ASIC (IC1) generates image data synthesized with mask data within the ASIC in sync with the discharge time while loading the data into DDR-SDRAM
from time to time.
e) The ASIC (IC2) collects printhead information from EEPROM mounted on the printheads and the printer temperature from the latch IC on the carriage board
and transmit them to the ASIC (IC1).
The ASIC (IC1) also receives mask pattern data from the firmware installed in flash ROM.
f) The ASIC (IC1) converts the image data synthesized with the mask pattern to data associated with the printhead information and the printer temperature, trans-
mitting the data to the printheads as a print signal. It transmits heat pulses to the printheads at the same time to optimize head driving.
g) The printheads convert the received print signal from a serial signal to a parallel signal for each row of nozzles and ANDs it with the heat pulses for perform
printing.
h) The ASIC (IC1) controls the general aspects of image processing and print drive control by detecting the status of the individual printer components with refer-
ence to the adjustment values stored in EEPROM. SDR-SDRAM is used as work memory.
i) The ASIC (IC2) controls the general aspects of drive control by controlling button actuations and message displays on the basis of the firmware installed in flash
ROM.

2-2
 Chapter 2

2.1.3 Print Driving

0013-5398

Print and control signals are transferred via the carriage relay PCB and head relay PCB to the printheads to discharge inks from the nozzle assembly at printing.
Each printhead has 12 trains of nozzles arranged in a zigzag pattern.
This printer uses one printhead.
(In installed state, from left to right, C, M, Y, MBK, MBK, BK)
Print signals directed at each nozzle train are even-numbered nozzle data (Hx-x-DATA-x-EV) and odd-numbered nozzle data (Hx-x-DATA-x-OD). These are
transferred in timing with a data transfer clock (Hx-CLK) and data latch pulses (Hx-LT).
The Heat Enable (Hx-x-HE-x) drive control signal enables inks to be discharged from the nozzles.

1. Pint drive control

Each train of nozzles in a printhead has 2,560 nozzles.
Ink discharge nozzles are selected split in 40-, 20- or 10-nozzle blocks according to the Block Enable information in the even-numbered nozzle data and odd-num-
bered nozzle data.
Each selected block of nozzles is impressed with a Heat Enable signal generated with variable pulse widths according to the head rank, head temperature and printer
temperature for optimized ink discharges. The nozzles are driven by heater boards in the nozzles to discharge inks. Optimal nozzle blocks are selected according
to the print path.
The diagram below illustrates the relationship between a 40-block nozzle and nozzles driven.
0 1 2 3 4 5 6 7 8 9 10 11 1213 1415 1617 1819 2021 2223 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 Block No.

0
Printhead nozzle No.

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73

2559
The pattern is repeated until 2560 nozzles is reached.
F-2-3

2-3
 Chapter 2

2. Print drive timing

Each printhead houses 12 trains of nozzles, which share the same data transfer clock (Hx-CLK) and data latch pulses (Hx-LT).
Even-numbered nozzle data (Hx-x-DATA-x-EV), odd-numbered nozzle data (Hx-x-DATA-x-OD) and the Heat Enable (Hx-x-HE-x) signal are generated for each
nozzle train and controlled individually.
Printing is carried out in two ways through reciprocating motion of the carriage.
An encoder sensor mounted on the carriage generates a 150-dpi-pitched linear scale detection signal (ENCODER_A) and a signal (ENCODER_B) shifted 120 de-
grees in phase. The direction of carriage motion is detected from the status of the ENCODER_B signal relative to the leading edge of the ENCODER_A signal.
The printhead is driven using a 2400-dpi timing signal (internal signal), which is generated by dividing the ENCODER_A signal detected at the 150 dpi timing into
16 equal sections.
Printing in the forward direction is triggered at the leading edge of the detection signal (ENCODER_A).
Printing in the backward direction is carried out the same way as printing in the forward direction but at the trailing edge of the detection signal (ENCODER_A),
when the order of heated nozzles is reversed depending on the sequence of transfer of even-numbered nozzle data and odd-numbered nozzle data.
150dpi

Linear scale

ENCODER_A

ENCODER_B

2400dpi

Internal signal

2400dpi

H0_CLK

H0_A_DATA_0_EV Data of block 0 Data of block 2 Data of block 4 Data of block 22

H0_A_DATA_1_EV Data of block 0 Data of block 2 Data of block 4 Data of block 22

H0_A_DATA_0_OD Data of block 0 Data of block 2 Data of block 4 Data of block 22

H0_A_DATA_1_OD Data of block 0 Data of block 2 Data of block 4 Data of block 22

H0_LT

H0_A_HE_1
Low active

F-2-4

2-4
 Chapter 2

2.2 Firmware

2.2.1 Operation Sequence at Power-on

0013-5399

The sequence of printer operations, from power-on to transition to online mode, is flowcharted below.
* This flowchart does not include the times spent supply inks and cleaning after leaving the printer for extended periods of time.

Power Button ON

Initialization of software
Device/resource Initialization of various devices
initializarion

Engine startup status check

Engine status check Previous power-off status check,etc.

Printhead installation status check

Printhead/ Ink tank installation status check
ink tank check EEPROM check

Cassette pick-up unit initialization

Media feed system Roll feed unit initialization
initialization Roll feed unit initialization
Sensor check

Recovery system return to origin

Recovery system Sensor check
initialization

Carriage motor return to origin

Carriage position
initialization

Remaining ink level detection/

Waste ink level detection

Power-on
automatic recovery operation

Capping

Waiting for print operation

F-2-5

2-5
 Chapter 2

2.2.2 Operation Sequence at Power-off

0013-5400

Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below.

If the power cord is disconnected from the wall outlet or the top cover or any other cover is opened, the printer cancels the ongoing operation and shuts down
immediately. Since printhead capping may or may not have been carried out properly, reconnect the power cord to the wall out and turn on the power switch.
Making sure that the printer has entered online or offline mode, turn off the power switch.

Hold down for at least once second

Power button OFF

If media remains,it is ejected even

Media ejection
when printing is in progress.

Power-off automatic recovery

Capping

Sensor system power OFF

Writing to EEPROM
Backup of various data

Power-off
F-2-6

2-6
 Chapter 2

2.2.3 Print Control

0019-6545

1. Print mode
This printer is capable of fast, high-quality printing without blur and non-uniform density by changing the carriage operation, media feeding, other printing methods
according to the selected media type, print quality, print data and so on.
Printing is performed for each color using a maximum of 16 paths in each print mode according to the selected print quality.
This reduces density irregularities caused by the variation in the amounts of ink discharged from individual nozzles. In addition, it shifts the printing timing so that
the current ink layer is nearly fixed before the next ink layer is applied, thus minimizing bleeding.
Even in the same mode, the printer operates in a different way depending on the media setting made using the printer driver.

a) Draft mode
In the draft mode, image data is thinned out and a single band (equivalent to the width of a nozzle array) is printed using one path.
To use this mode, select "Draft" under "Print Quality" in the printer driver.

b) Standard mode
In the standard mode, a single band (equivalent to the width of a nozzle array) is printed using 1-6 (1, 2, 4 or 6) paths.
To use this mode, select "Standard" under "Print Quality" in the printer driver.
c) High quality mode
In the high quality mode, a single band is printed using 2, 4 or 8 paths.
To use this mode, select "High" under "Print Quality" in the printer driver.

d) Highest quality mode

In the high quality mode, a single band is printed using 8, 12 or 16 paths.
To use this mode, select "Highest" under "Print Quality" in the printer driver.

T-2-1

Printing Modes

2-7
 Chapter 2

T-2-2

Media Type Print Priority Print Print- Printing Direction Print Used BK
Quality Pass Resolution ink
(dpi)
Plain Paper/ Plain Paper Office Document Standard 1/2 Bi-directional 1200x1200 BK
Recycled Paper Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Plain Paper (High Quality) Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Plain Paper (High Grade) Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
All Plain Paper_Conserve MBK Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Economy Bond Paper Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Universal Bond Paper Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Standard Paper 1569B 80g Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
Standard Paper 1570B 90g Office Document Standard 1/2 Bi-directional 1200x1200 BK
Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 1 Bi-directional 1200x1200 BK
High 2 Single-directional 1200x1200 BK
Image Draft 1 Bi-directional 1200x1200 BK
Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK

2-8
 Chapter 2

Media Type Print Priority Print Print- Printing Direction Print Used BK
Quality Pass Resolution ink
(dpi)
Coated Paper Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Heavyweight Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Extra Heavyweight Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Recycled Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Premium Matte Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Colored Coated Paper Image Standard 4 Bi-directional 1200x1200 BK
High 8 Bi-directional 1200x1200 BK
Premium Coated Paper Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
LightWeight Coated Paper J80270 90g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
High Resolution Barrier Paper 180g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Matt Coated Paper 9171 120g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Extra Matt Coated Paper 7215 180g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 12 Bi-directional 2400x1200 MBK
Opaque Paper White 120g Line Document/ Draft 1 Bi-directional 1200x1200 MBK
Text Standard 2 Bi-directional 1200x1200 MBK
High 4 Bi-directional 1200x1200 MBK
Image Standard 4 Bi-directional 1200x1200 MBK
2-9
 Chapter 2

Media Type Print Priority Print Print- Printing Direction Print Used BK
Quality Pass Resolution ink
(dpi)
Photo Paper Glossy Photo Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Semi-Glossy Photo Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Heavyweight Glossy Photo Paper 2 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Heavywght SemiGlos Photo Paper 2 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Satin Photographic Paper 190gsm Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Premium RC Photo Luster, 10 mil Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Instant Dry Papers Glossy 200g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Instant Dry Papers Satin 200g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper High Glossy 250g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper Semi Matt 250g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper Satin 240g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Photo Paper Pearl 260g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Proofing Paper Proofing Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Professional Proof and Photo Glossy 195g Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Professional Proof and Photo Semiglossy Image Standard 6 Bi-directional 1200x1200 MBK
195g High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Professional Proof and Photo Semigloss Image Standard 6 Bi-directional 1200x1200 MBK
255g High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Synthetic Synthetic Paper Image Standard 6 Bi-directional 1200x1200 MBK
Paper High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Adhesive Synthetic Paper Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Adhesive Matt High Resolution Graphic Paper Self ADH Image Standard 6 Bi-directional 1200x1200 MBK
Paper High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK

2-10
 Chapter 2

Media Type Print Priority Print Print- Printing Direction Print Used BK
Quality Pass Resolution ink
(dpi)
CAD CAD Tracing Paper Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
CAD Translucent Matte Film Line Document/ Draft 1 Bi-directional 1200x1200 BK
Text Standard 2 Bi-directional 1200x1200 BK
High 4 Bi-directional 1200x1200 BK
CAD Clear Film Line Document/ Standard 2 Bi-directional 1200x1200 MBK
Text High 4 Bi-directional 1200x1200 MBK
Highest 8 Bi-directional 1200x1200 MBK
Special Special 1 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 2 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 3 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 4 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK
Special 5 Image Standard 6 Bi-directional 1200x1200 MBK
High 8 Bi-directional 2400x1200 MBK
Highest 16 Bi-directional 2400x1200 MBK

2-11
 Chapter 2

2.2.4 Print Position Adjustment Function

0012-6248

This printer supports a print position adjustment function to adjust the vertical and horizontal print position and the bidirectional print position of the print head
mounted on the carriage and the feed rate.

Print position adjustment work in two modes: automatic adjustment, in which print position adjustment patterns printed are detected by a multisensor attached to
the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so
that visually verified adjustment values can be set from the operation panel.
To make print position adjustment, A4-or-larger-sized roll media or cut media are needed.

2.2.5 Head Management

0012-6249

This printer supports a nozzle check function to spot non-discharging nozzles in the printhead. When the printer detects a non-discharging nozzle, it starts cleaning
the printhead automatically to correct its discharge failure. If cleaning does not work, the printer backs up the non-discharging nozzle with an alternative nozzle
automatically to ensure unfailing print performance.

Detection timings (automatic): Power-on, open carriage cover detection, print start (check timing variable by selecting Nozzle Check from the system menu)

2.2.6 Printhead Overheating Protection Control

0012-6251

When an abnormal temperature rise in the printhead is detected, overtemperature protection control launches.
Overtemperatures could occur in the printhead after a spell of print operations without the nozzles being filled with inks.
Overtemperature protection control prevents non-discharge failures and damages that might result from an overheated printhead.
overtemperature protection control is implemented on the basis of the temperature detected by the head temperature sensor for each nozzle. When an abnormal
temperature is detected in any nozzle train, overtemperature protection control is exerted at one of two levels according to that temperature.
Protection level 1
If the head temperature sensor (DI sensor) has detected a temperature higher than the protection temperature, it halts the carriage temporarily at the scan end position
in the direction of travel according to the carriage scan status.
Printing resumes when the printhead radiates naturally to cool down to below a predetermined temperature or when 30 seconds or longer have elapsed since the
detection of the temperature higher than the protection temperature.

Protection level 2
When the head temperature sensor (DI sensor) has detected an abnormal temperature, the printer shuts down the print operation immediately, moving the carriage
to the home position for capping, with an error indication on the display.

2.2.7 Pause between Pages

0012-6252

An inter-page function is available to prevent ink rubbing, which keeps paper just printed hanging above the platen and waiting for a predetermined period of time
before delivery.
The wait time is user-programmable from the print driver. This feature is particularly useful on paper that takes time to dry after printing.
A 30-second drying time is set automatically for borderless printing.

2.2.8 White Raster Skip

0012-6253

This printer supports a white raster skip function to bypass carriage scanning in a consecutive sequence of voids in print data for added throughput.

2.2.9 Sleep Mode

0012-6255

The printer has sleep mode to save on its standby power requirement.
The printer transitions to sleep mode automatically when it has been left idle or no print data has been received for a predetermined period of time while the printer
is online or offline.
The printer exits sleep mode when any operation panel key is activated or print data is received from the host computer.
The time to transition to sleep mode is variable from the operation panel.
(Default: 5 minutes)

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 Chapter 2

2.2.10 Hard disk drive

0013-9239

This printer features a hard disk drive, which provides the following functions.

- Early release of the host computer

- Error recovery
- Job preservation
- Preserved job print
- Job queue handling

1) Early release of the host computer

Each print job received from the host computer is preserved to the hard disk drive attached to the printer, so the printer can proceed with independent printing,
releasing the host computer before the print job completes.

2) Error recovery
If a print job aborts as a result of any print problem, such as a paper jam or insufficient paper, the printer reloads the print job stored on the hard disk so it can resume
the print job without having to retransmit the job from the host computer to it.

3) Job preservation
Print jobs are in the common box, a place of temporary data storage, and in the personal box, a place of permanent data storage.
Normal print jobs are stored in the common box as they are received. Due to the limited hard disk space available, jobs stored in the common box are deleted from
the oldest one in sequence.
Print jobs can be simply stored in the personal box without printing. Print jobs stored in the common box can be moved to the personal box.

4) Preserved job handling

Print jobs stored in the personal box or common box can be printed from the operation panel.

5) Job queue handling

Multiple jobs queued for print can be handled. including the raising priority order of selected jobs in the queue or canceling selected print jobs.

2-13
 Chapter 2

2.3 Printer Mechanical System

2.3.1 Outline

2.3.1.1 Outline
0012-6256

The printer mechanism is broken down into two broad sections: the passage and paper passage.
Consisting mainly of a carriage unit that houses ink tanks and a printhead, and a maintenance cartridge, the ink passage supplies, circulates, sucks and otherwise
handles inks.
The paper passage consists of such mechanical components as a paper unit and is designed to feed, convey and deliver paper in two ways.

A summary description of each mechanical component is given below.

Purge unit

Carriage unit

Paper feed

Maintenance cartridge

Ink tank unit

F-2-7

2-14
 Chapter 2

2.3.2 Ink Passage

2.3.2.1 Ink Passage
2.3.2.1.1 Overview of Ink Passage
0013-6730
The ink passage comprises ink tanks, a printhead, caps, a waste ink collector, ink tubes interconnecting the mechanical components, and a suction pump that is
driven to suck inks. It supplies, circulates, sucks and otherwise handles inks.
The ink passage (per color) is schematically shown below, along with the ink flow.

Mechanical Drive Unit

Ink or air flow
Carriage unit

Joint
Ink tank
Printhead

Agitation plate
Suction pump

Cap

Sub buffer Ink supply valve

Maintenance cartridge
F-2-8

a) Supplying inks from the ink tanks to the ink supply valve assembly
The ink tanks each contain an ink to feed the printhead.
Head differences allow the inks to flow from the ink tanks to the ink supply valves.
b) Inks flowing from the ink tanks into the subbuffer
As the inks flow from the ink tanks to the subbuffers due to head differences, air infiltrates the ink tanks through air passages in the subbuffers to keep its internal
pressure constant.
When the ink stored in a subbuffer exceeds a predetermined level, it flows into the absorber under the ink tank through the air passage.

c) Supplying inks from the ink supply valves to the printhead

The ink stored in an ink tank flows to the printhead when the suction pipe is driven with the ink supply valve opened and the head capped.
As an ink is sucked from the caps, it flows into the waste ink absorber under the maintenance cartridge or purge unit.

d) Ink supply while printing

The ink supply valves are kept open while printing, so that inks are being constantly fed to the printhead under the negative pressure of the nozzle assembly caused
by discharging inks.
Further, waste inks sucked in a cleaning operation and inks from borderless printing flow into the waste ink absorber under the maintenance cartridge and into the
waste ink box.

When an ink tube filled with ink, opening all whole ink passages (by opening both the ink supply valve and the printhead fixer lever with an ink tank yet to be
installed) could cause the ink in the ink tube to flow backward due to a head difference, leaking through the hollow needle in the ink tank.
As a precaution, never open all the ink passages at the same time while the ink tubes are filled with inks.

e) Agitating the ink in an ink tank

To prevent the pigment ink stored in a tank from settling, the ink needs to be agitated.
The ink supply valve is continuously opened and closed to cause the ink to flow back into the tank for agitation. Each ink tank contains an agitating plate to aid in
agitating of the ink. (An agitating plate is also installed in the dye ink tank.)
-Operation timing: Whenever a new tank is installed or 168 hours have expired since the agitation was last carried out (agitation is carried out regardless of whether
printing or cleaning is in progress).

-Ink supply valve open/closed: 30 times (30 seconds)

If 336 hours or more have elapsed, the ink supply valve open/closed count and the time to the next session of agitation are varied according to the elapsed time.

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 Chapter 2

2.3.2.2 Ink Tank Unit

2.3.2.2.1 Structure of Ink Tank Unit
0013-6934
a) Ink tanks
Each color-specific ink tank is filled with 130 mL of ink (90 mL for the starter ink tanks bundled with the printer). The ink level in each ink tank is memorized in
EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information.
When an electrode attached to a hollow needle detects no continuity, it displays a message reporting that the ink tank is nearly empty. If the dot count reaches a
predesigned value in this state, an ink out condition is assumed.
b) Ink port
Depressing the ink tank fixer lever on the printer would cause would cause a hollow needle to pierce the ink port sealed by a rubber plug, linking the ink passage
of the ink tank to the printer.

c) Air passage
Depressing the ink tank fixer lever on the printer would cause an open hollow needle to pierce the air passage sealed by a rubber plug, releasing the internal pressure
of the ink tank to keep it constant.
d) Notches for preventing incorrect installation
Ink tanks are furnished with a notch for preventing incorrect installation. If the installation of an ink tank in incorrect position is attempted, the notch would interfere
with it, preventing its installation.

The ink tank fixer lever won't lower without the ink tank fully inserted to reach the mounting position, so the ink cannot be supplied.

e) Agitating plate
Assists in the agitation of pigment inks during ink agitation carried out to prevent their settlement.

Notches for preventing

Notches for preventing incorrect installation
incorrect installation

Ink port Air passage

EEPROM Agitation plate

Notches for preventing

incorrect installation

Ink tank

F-2-9

2-16
 Chapter 2

f) Ink supply valves

Located halfway between the ink tanks and the ink tubes, the ink supply valves prevent the leakage of inks that might otherwise be caused by the opening of the
ink tubes on the side of the ink tanks during their replacement.
The ink supply valves are caused to open and close by the valve open/close mechanism that is activated by driving the valve motors.
The ink tank unit comprises two tank bases, each integrated for a set of three colors, and six-color ink tubes.
The color-specific ink supply valves are linked with the valve cams so they will open and close at the same time for all colors.

Valve cam

Valve motor

Linkage Valve open/closed detection sensor

Linkage

Ink supply valve

F-2-10

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 Chapter 2

2.3.2.3 Carriage Unit

2.3.2.3.1 Functions of Carriage Unit
0013-5642
a) Printhead mounting function
The carriage, which fixes the printhead in position mechanically, is connected to the contact of the head relay PCB.

b) Control function
The carriage carries a carriage relay PCB, which relays printhead drive signals, and an encoder, which generates print timing signals. The carriage relay PCB is
connected to the main controller by a flexible cable.

c) Carriage drive function

The carriage is caused to reciprocate level on t he plat en by means of the carriage belt that is driven by the power imparted from the carriage motor.

d) Printhead maintenance function

This printer performs cleaning operations, such as wiping the printhead and sucking inks, with the carriage halted at its home position.

e) Nozzle check function

This printer carries out an ink discharge operation with the carriage halted at the maintenance jet tray, locating the nozzles in the printhead failing to discharge with
a head management sensor attached to the head management sensor.
f) Carriage height adjustment function
The separation between the face of the printhead and the paper varies with each paper thickness. A narrow gap makes quality better but could smear the print surface
as a result of paper rubbing against the face or cause damage to the nozzle assembly.

T-2-3

Media type Environmental condition

Head height (mm)
(Temperature:15-25,Humidity:40%-60%)

1.45 Glossy Paper,Plain Paper(Line drawing)

1.75 Plain Paper,Heavyweight Coated Paper(Line drawing)

2.05 Heavyweight Coated Paper

2.35 Premium Matte Paper

2.65 Premium Matte Paper(Temperature:15-30,Humidity:10%-40%)

g) Paper width detection function/skew detection function

The multisensor attached to the lower left part of the carriage detects the width of paper fed on the platen and skews in it.
h) Automatic printhead position adjustment function
The multisensor attached to the lower left part of the carriage reads the result of an adjustment pattern printed, allowing for automatic adjustment of the printhead
position accordingly.

i) Remaining roll media detection function

The printer prints a bar code on roll media when they are unloaded. The multisensor attached to the lower left part of the carriage indicates the remaining volume
of roll media.

j) Internal unit temperature sensor

A thermistor installed on the head relay PCB detects the internal unit temperature near the printhead.

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 Chapter 2

2.3.2.3.2 Structure of Carriage Unit

0012-6265
a) Printhead mount
The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact
of the head relay PCB is pressed against that of the printhead to convey print signals. Further, the ink passage from the ink tanks is connected to the printhead via
the ink tubes.

b) Ink port
Ink is supplied to the printhead via an ink tube, which runs between the tube guides via joints to reach the carriage and follows up its motion.

Contact Printhead lock cover

Ink supply joint

Printhead lock lever

ube guide
Carriage motor

Carriage
Ink tube

F-2-11

c) Control unit
The carriage relay PCB is connected to the head relay PCB by means of a flexible cable. The flexible cable between the main controller and the carriage relay PCB
follows up the motion of the carriage together with the tube guide.
A photocoupler encoder mounted in the lower part of the back of the carriage detects a linear scale reading as the carriage moves.
d) Carriage drive
Mechanical misregistrations in the vertical/horizontal and bidirectional print positions of the printhead mounted can be corrected by selecting Adjusting Printer
from the [MAIN MENU] to [Adjust Printer].
A DC-operated carriage motor drives the carriage in the horizontal direction of paper by way of the carriage.
The carriage home position, is where the carriage is slowly brought to the right end at power-on initialization. When the linear scale position is set as a reference
home position for use in subsequent position control operations, the driving of the carriage motor is controlled by control signals generated from the main controller.

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 Chapter 2

Head relay PCB Carriage relay PCB

multi sensor

Sensor Flag

Maintenance-jet tray

Carriage cover
sensor

lift cam sensor

F-2-12

e) Printhead maintenance unit

This printer cleans the printhead with the carriage halted at its home position.
Wiping is executed in sync with the rotation of the motor. Wipers mounted on the carriage wipe the printhead while the carriage is halted at its home position.
A maintenance jet is discharged as the carriage travels to pass the maintenance jet tray to the right of the plant.
A suction operation is carried out by a suction cap in t he purge unit.

f) Carriage height adjustment unit

When the lift motor is driven to rotate the lift lever, the carriage shaft height is varied to change the separation between the face of the printhead and the paper.

The printhead height is detected by the multisensor attached to the lower left part of the carriage

g) Multisensor
The multisensor attached to the lower left part of the carriage consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading
edges and width of paper and skews in it, and to adjust its registration and head height.
The multisensor standard has a white plate attached to it, so that a reference value can be calculated during paper gap measurement by measuring the intensity of
light reflected upon the white plate.
(Service mode: SERVICE MODE > ADJUST > GAP CALIB.)

h) Rail cleaners
The shaft cleaners located on both sides of the carriage clean the carriage shaft and give a coat of an imprenating oil to the shaft.

i) Internal unit temperature sensor

One thermistor is installed on the head relay PCB on the back of the head holder to detect the internal unit temperature.

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 Chapter 2

2.3.2.4 Printhead
2.3.2.4.1 Structure of Printhead
0013-6742
A printhead incorporates six nozzle arrays. Each nozzle can be controlled individually so that a six-color discharge action can be performed by a single printhead.

a) Nozzle arrays
A total of 2560 nozzles are arranged in a two-column staggered pattern.
In each column, 1280 nozzles are arranged in a staggered pattern at intervals of 600 dpi, forming a 2560-nozzle arranged at intervals of 1200 dpi.

5/600inch

0 0 0 0 0 0 1/1200inch
1 1 1 1 1 1
2 2 2 2 2 2
3 3 3 3 3 3

2556 2556 2556 2556 2556 2556

2557 2557 2557 2557 2557 2557
2558 2558 2558 2558 2558 2558
2559 2559 2559 2559 2559 2559

82/600inch

F-2-13
b) Nozzle structure
Ink supplied from the ink tank is filtered by a mesh ink filter, and the supplied to the nozzles.
Ink is supplied from the shared ink chamber to the nozzles. When the head driving current is applied to the nozzle heater, ink boils and form bubbles so that ink
droplets are discharged from the nozzles.

Resin

Sillicon plate

Heater Heater
Shared ink chamber
F-2-14

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 Chapter 2

2.3.2.5 Purge Unit

2.3.2.5.1 Functions of Purge Unit
0013-8022
To maintain high print quality, the purge unit performs maintenance of the nozzles o the printhead.
The purge unit supports a capping function, cleaning function, and ink supply function.

a) Capping function
The capping function presses the cap of the purge unit against the face plate on the nozzle section of the printhead to prevent nozzle drying and dust adhesion.
Capping is performed when printing is complete, at the start of the suction operation, and when switching to the standby state due to an error.
The capping function also establishes the ink passage between the printhead and purge unit.

b) Cleaning function
The cleaning function restores the printhead to the state where ink can be easily discharged from nozzles. This function includes the following three types of oper-
ations.

- Wiping operation
This operation is performed to remove paper fibers and dried ink from to the face plate.

- Pumping operation
This operation is performed to remove ink from the nozzles and fill the nozzles with fresh ink.

- Maintenance jet operation

This operation is performed to spray ink from the nozzles to the cap, borderless ink jet tray, an paper to remove bubbles in the nozzles and dust and other foreign
particles.

c) Ink supply function

The suction pump of the purge unit operates together with the ink supply valve to supply ink to the printhead during the initial filling and ink level adjustment.

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 Chapter 2

Details of the cleaning function are shown in the table below.

Name of Service mode

Cleaning mode or PRINT INF Operation Description of cleaning
(Name of Main Menu)
Cleaning 1 CLN-A-1/CLN-M-1 Normal cleaning Removes dried ink from nozzles, thick ink accumulated on the
(Head Cleaning A) face, and paper particles.
Cleaning 2 CLN-A-2 Ink level adjustment and cleaning Adjust the ink level in the head by suction, and then performs
normal cleaning.
Cleaning 3 CLN-A-3 Initial filling ink Fills the empty tube (during initial installation) with ink, and
then performs normal cleaning.
Cleaning 4 CLN-M-4 Ink drainage for head replacement Drains ink to replace the head (drains only the ink in the head).
(Replace P.head)
Cleaning 5 CLN-M-5 Ink drainage for secondary transport Drains ink from the head and tube for secondary transport.
(Move Printer)
Cleaning 6 CLN-A-6/CLN-M-6 Normal (strong) cleaning Performs suction stronger than when adjusting the ink filling
(Head Cleaning B) amount in the head or normal cleaning to unclog nozzles.
Cleaning 7 CLN-A-7 Aging Performs idle ejection after replacement of the head.
Cleaning 10 CLN-A-10 Ink filling after secondary transport Fills the empty tube (during installation after secondary
(Move Printer) transport) with ink, and performs normal cleaning.
Cleaning 11 CLN-A-11 Ink filling after head replacement Performs normal cleaning after head replacement and ink
filling.
Cleaning 15 CLN-A-15 Dot count suction Performs suction to remove ink adhered to dried nozzles and
thick ink accumulated on the face when the dot count reaches
the prescribed value.
Cleaning 16 CLN-A-16 Precipitated ink agitation Performs the agitation (ink supply valve open/close) operation
to prevent the ink ingredient from precipitating.
Cleaning 17 CLN-A-17 Cleaning (weak) Performs cleaning weaker than normal cleaning to unclog
nozzles.

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 Chapter 2

Cleaning operation timings are as follows.

Consumption
Printer status Cleaning operation
(typ.)*1
Standby 168 hours elapsed capped Cleaning 1 (Normal 1g
Cleaning)
At least 720 to 960 hours elapsed since the last session of Cleaning 2, 3, 6 or 10 (480 hours after Cleaning 6 (Normal 5g
initial installation) (strong) Cleaning)
At initial installation and 96 hours elapsed since the last session of Cleaning 16 Cleaning 16 -
(Precipitated ink
agitation)
1 hour elapsed capped with a specified number of dots discharged per chip completed after last Wiping + Idle ejection 0.013g
wiping
Power-on At initial installation Cleaning 3 (initial filling 15g
ink)
Both heads and inks The print operation has completed. 168 to 720 hours elapsed capped Cleaning 1 (Normal 1g
available Cleaning)
At least 720 to 960 hours elapsed Cleaning 6 (Normal 5g
since the last session of Cleaning 2, (strong) Cleaning)
3, 6 or 10 (360 to 480 hours after
initial installation)
At least 960 to 2160 hours elapsed Cleaning 2 (Ink level 10g
since the last session of Cleaning 2, adjustment and
3, 6 or 10 (480 hours after initial cleaning)
installation)
At least 96 hours elapsed since the Cleaning 16 -
last session of Cleaning 16 (Precipitated ink
agitation)
At least 1 hour elapsed capped with Wiping + Idle ejection 0.013g
a specified number of dots
discharged per chip completed after
last wiping
Print operation aborted (uncapped) Up to 72 hours elapsed after an Cleaning 1 (Normal 1g
and CR error occurring abort Cleaning)
Over 72 hours elapsed after an abort Cleaning 6 (Normal 5g
(strong) Cleaning)
Print operation aborted (uncapped) and no CR error occurring Cleaning 11 (ink filling 10g
after head replacement)
No heads are available Cleaning 10 (ink filling 15g
on secondary transport)
Power off Specified number of dots discharged per chip completed since the last session of wiping Wiping + Idle ejection 0.013g
Before the Less than 168 hours elapsed capped Idle ejection 0.013g
start of At least 168 hours elapsed capped Cleaning 1 (Normal 1g
printing Cleaning)
Before printing in the wake of an error occurrence Cleaning 1 (Normal 1g
Cleaning)
Printing Before scanning while printing Idle ejection (+Wiping) - (0.013g)
After the end A specified number of dots (color) discharged per chip since the last session of Cleaning 2, 3, 6 or 1 Cleaning 6 (Normal 5g
of printing (strong) Cleaning)
A specified number of dots discharged per chip after the last session of wiping Wiping + Idle ejection 0.013g
3 minutes elapsed since the last session of capping Wiping + Idle ejection 0.013g
Total 2 hours elapsed uncapped since the last session of Cleaning 1, 2, 3, 6 or 10 Cleaning 1 (Normal 1g
Cleaning)
When the Manual Cleaning (Head Cleaning A) Cleaning 1 (Normal 1g
Head Cleaning)
Cleaning Manual cleaning (Head cleaning B) Cleaning 6 (Normal 5g
menu choice (strong) Cleaning)
is executed
When the After head replacement Cleaning 2 (ink level 10g
Replace Print adjustment and
Head menu cleaning) + Cleaning 4
choice is (ink drainage for head
executed replacement)
When the After the Move Printer menu choice is executed Cleaning 5 (ink drainage 10g
Move Printer for secondary transport)
menu choice After power-on at secondary installation After power-on at 15g
is executed secondary installation

*1: Quantities of ink consumption by nozzle train

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 Chapter 2

2.3.2.5.2 Structure of Purge Unit

0013-8023

Purge unit

F-2-15

a) Caps
The caps cap the nozzle assembly in the printhead during cleaning. The part of the caps that comes into contact with the face plate of the nozzle assembly is made
of rubber. Two caps are in position to meet the printhead mounted on the printhead (six trains of nozzles).
These caps cap the nozzle assembly to suck inks from the printhead by means of the suction pump.
The caps are elevated by the cap cam that is driven by the purge motor when the carriage moves to the home position, capping the nozzle assembly to protect it.

Carriage lockpin

Cap

Pump cam sensor

Glycerin tank

Purge motor
Pump encoder
F-2-16

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 Chapter 2

b) Wipers
The wipers are driven by the purge motor to wipe the face of the printhead.
A pair of two wiper blades are installed to ensure wiping performance.
The wiping operation operates on a slide wiping basis, sliding the wiper blades via wiper cams through the rotation (normal) of the purge motor. Wiping is executed
by the wiper blades moving at a constant speed to the front of the printer after the end of a print or suction operation.

A wiper blade set perpendicularly to the head wipes the entire face of the printhead, followed by a narrower blade wiping the nozzle assembly.
The wiper blades are cleaned after wiping before they are replaced at the wiping position to maintain wiping performance.
Wiper blade cleaning is carried out by scraping off the inks that have been wipe off from the head with the ink scraper. The wiper blade is subjected to wet wiping,
whereby it is pressed against an absorber impregnated with glycerin for added wiping removal performance. The quantity of glycerin used (tank capacity: 50 mL)
is managed by counting the number of times the wiper blade has been pressed against the absorber. When this count falls to equal any of the following values, either
a replacement warning (continued print available) or replacement required indication (service call error) is issued:

T-2-4

Advance notice of replacement 47,500times

Service call 50,000times

Ink scraper
Glycerin absorbent material Printhead

Glycerin tank Wiper blade

Blade holder

Wiper cam
Cap
F-2-17

c) Pump
The pump (suction pump) is a tube pump that pressurizes the ink tubes with rotating rollers to generate a negative pressure for sucking inks.
A single tube is sequentially pressurized by a pair of rotating rollers to control the level of ink suction. The timing at which the rotating rollers rotate is detected by
the pump cam sensor, with the distance of rotation being controlled by the driving of the purge motor.

Cap

Suction pump Pump unit Pump cam sensor

Cap

Push rollers Ink tubes

Purge motor
Pump encoder
To maintenance cartridge.

F-2-18

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 Chapter 2

2.3.2.6 Maintenance Cartridge

2.3.2.6.1 Maintenance Cartridge
0013-7525
a) Maintenance cartridge
The maintenance cartridge holds about 1000 mL of used inks (about 867 g: including the evaporation of moisture from the used inks).

b) Used maintenance cartridge ink detection

Used maintenance cartridge ink detection is monitored with regard to a dot count.
When the used ink reaches 80% of the cartridge capacity, the waning message "Maintenance C Space Check" is displayed to tell that the maintenance cartridge is
nearly full.
Further use of the maintenance cartridge will cause the appearance of the message "Replace Maintenance Cartridge" to report that the maintenance cartridge is full.
When this error is displayed, the printer assumes that the used ink tank is full, shutting down its operation even while it is printing until the maintenance cartridge
is replaced.
The maintenance cartridge houses EEPROM, so that engine firmware can control the status of the maintenance cartridge by writing to and reading from the EEP-
ROM content.

F-2-19

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 Chapter 2

2.3.2.7 Air Flow

2.3.2.7.1 Air flow
0012-6276
This printer is furnished with two fans: a mist fan, which collects ink mist, and a platen fan, which allows paper to be adsorbed on the plate, and a platen fan.
Ink mist floating during printing or bouncing back from the paper is collected in the maintenance cartridge by airflow in the printer.
Airflow fans located on both sides of the printer, coupled with the suction fan in the middle of the printer, create airflow to carry the ink mist to the mist suction port.

Suction of mist
Waste ink BOX

Suction of mist

mist fan

suction fan

mist fan
F-2-20

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 Chapter 2

2.3.3 Paper Path

2.3.3.1 Outline
2.3.3.1.1 Overview of Paper Path
0013-8824
The key components of the paper passage consist of a feed roller assembly, a pinch roller drive that locks and releases the pinch roller and sensors that detect the
feed status of paper. It feeds paper in trays, conveys and delivers paper.

Paper passage schematic diagram

Pinch roller
Paper release lever

Printhead

Media

Roll hlder
Feed roller
F-2-21
Basic operation of the paper loading sequence

1) Light intensity
2) Detection of leading edge of media
3) Paper width detection sensor
Detects the left and right edges of paper.
4) Barcode read
*This function is operable only if the remaining roll media detection sensor is turned on.
5) Ditection of leading skew of media.
6) Ditection of leading right edge of media.
7) Ditection of precut
*When "precut" is only an automatic cutting, it does.
8) Precut of media
*In the following cases, the form point is cut.
a. When "Up-to-date precut" is a compulsion cutting.
b. When necessary having of cutting is judged from an automatic cutting, "Up-to-
date precut" :.
c. When "Roll paper remainder amount detection" is on, and the bar code is detected (Compulsorily cut it regardless of the setting of "Up-to-date precut").
9) Detection of leading edge of media.

Basic operations of the cut media loading sequence

1) Paper trailing edge detection sensor
2) Light intensity
3) Detection of paper width
4) Detection of skewed movement of paper

MEMO:
When offline, press the [ ] key to discharge the media and the [ ] key to rewind the media.

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 Chapter 2

2.3.3.2 Paper Path

2.3.3.2.1 Structure of Feed Roller Unit
0017-5580
a) Feed roller assembly
The feed roller assembly consists mainly of a feed roller that is driven by the feed motor, a pinch roller unit that follows up the motion of the feed roller and so on.
Paper is fed horizontally under the printhead on the carriage as it is kept level on the platen to prevent heaving.

b) Sensors
The feed roller assembly includes a feed status detection sensor and paper passage mechanical component status detection sensors.

c) Roll media rewind drive unit

The paper feed unit is provided with a roll media rewind drive to prevent paper from slacking during roll media feed. The rewind drive turns on the roll media
rewinding clutch to rewind the roll media.
The roll media rewinding clutch can be turned on only when the roll media is fed during the backward feed. The feed motor rotates the roll holder to rewind the roll
media. During the forward feed, the roll media rewinding clutch is held off.

Pinch roller
Paper release lever

Printhead

Roll media

Feed roller

Roll holder Feed roller HP sensor

Feed motor Feed roller encoder sensor

Roll media rewinding clutch
F-2-22

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 Chapter 2

2.3.3.3 Cutter Unit

2.3.3.3.1 Structure of the cutter unit
0012-6289
a) Sheet cutter
When "Autocut: Yes" is selected in the Printer Driver, the cutter unit mounted on the left side of the carriage automatically cuts the roll media. However, the roll
media is not cut if it is suppressed by the Printer driver.

Cutter unit

F-2-23

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 Chapter 2

2.4 Printer Electrical System

2.4.1 Outline

2.4.1.1 Overview
0019-6557

The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer, the carriage relay PCB,
the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors,
and motors.
The main controller PCB manages the image data processing and the entire electrical system, and controls relay PCBs and driver functions.

Carriage relay PCB

Power supply PCB

HDD

Main controller PCB

Operation panel PCB

Head relay PCB

Maintenance cartridge relay PCB

F-2-24

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 Chapter 2

Power supply Main controller PCB

AC inlet +26V generation function IC1501/IC1701

IC1601-IC1603
+21.5V generation function Power supply control function

Multi sensor Head IC601/IC602

IC603/IC604
EEPROM EEPROM BAT801
IC301/IC302
Lithium battery
SDRAM

IC803 IC802
Host computer RTC EEPROM

IC1
Host computer
Interface
Network Board control function
Linear encoder
sensor IC1201
Hard disk drive control function
HDD controller

Linear encoder detection function

Heat pulse control function

Image data control function

Carriage relay PCB

IC201 IC701 FLASH ROM

DI sensor reading
control function
IC2
Temperature reading Operation panel control function Operation panel
control function
PWM control function Fans

Thermistor
Remaining ink level
detection function Ink tank ROM PCB

IC204/IC205
Multi sensor LED control function Maintenance cartridge
control function relay PCB

Head relay PCB EEPROM control function IC1 EEPROM

Sensors Sensor detection function

Solenoid/Clutch control function Solenoids/Clutches

Motor control function

IC2802/IC2900
IC2902/IC3100 Motors
Motor driver

F-2-25

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 Chapter 2

2.4.2 Main Controller

2.4.2.1 Main controller components

0019-6558

IC302 IC301 IC803 IC802 IC2900 IC2902

IC601 IC3100
IC602

IC603
IC604

IC1 BAT801 IC701 IC2 IC2802

F-2-26
a) ASIC (IC1/IC2)
The ASIC with a 16-bit internal bus is driven in sync with the 66 MHz external clock. It supports the following functions:

Image processing unit

This unit converts the RGB multi-value image data or CMYK multi-value data received from the host computer through the interface connector to the binary image
data for the ink colors used.

DMA controller
This controller control DMA transfer of the data transferred through the input interfaces such as the USB and expansion card slot as well as DMA transfer of the
data stored in the DIMM.

Image data generation/output function

This function generates image data for color printing from the received image data and the mask pattern (corresponding to print mode) stored in the FLASH ROM,
and stored the generated image data in DIMM. It also outputs the generated image data to the carriage PCB.

Interrupt controller
This controller receives and processes internal interrupts and external interrupts from the USB, image processing unit, and expansion card slot.

Timer function
Even when the printer is turned off, the timer function is held on using the RTC(IC803) and lithium battery(BAT801) to assist the cleaning function.
When the power cord is plugged to the outlet, power is supplied to the RTC and therefore the lithium battery power is not consumed.

Heat Enable signal control function

This function uses the pulse width to perform variable control of the time of application of the Heat Enable signal to the nozzle heater board for each printhead
nozzle array.
Linear scale count function
This function reads the linear scale when the carriage moves, thus generating the ink discharge timing. It also counts the linear scale timing cycle using the reference
clock to measure the carriage moving speed.

Dot count function

This function controls the discharge dots used as the information for Heat Enable signal control, maintenance jet control, cleaning control, and remaining ink level
for each nozzle array.

Operation panel control function

This function controls serial communication with the operation panel.

PWM control function

This function controls driving of the suction fan and mist fan as well as the temperature of the printhead.

Remaining ink level detection function

This function detects the remaining level of each color of ink based on the signal received from the hollow needle mounted in the ink tank unit.

LED control function

This function controls the LEDs on the ink tank unit.

I/O port function

This function controls input signals from sensors.

Power ON/OFF control function

This function controls turning on/off of the drive power (26 V and 21.5 V) supplied from the power supply PCB.

Head DI sensor read control function

This function controls read operation by the head DI sensor.

Multi sensor control function

This function controls the LED, adjusts the gain, and controls obtainment of the reading for the multi sensor.

EEPROM control function

This function controls the EEPROMs of individual ink tanks, the maintenance cartridge EEPROM, the EEPROM on the maintenance cartridge relay PCB, and the
head EEPROM in addition to the on-board EEPROM.

Motor control function

This function controls the carriage motor, feed motor, valve motor, lift motor and purge motor based on the input signals from sensors.

b) Driver IC (IC3100)
This IC generates a carriage motor control signal based on the control signal from the ASIC.

c) Driver IC (IC2802)

2-34
 Chapter 2

This IC generates feed motor control signal based on the control signal from the ASIC.

d) Driver IC (IC2900)
This IC generates purge motor and valve motor control signals based on the control signal from the ASIC.

e) Driver IC (IC2902)
This IC generates a lift motor control signal based on the control signal from the ASIC.

f) DIMMs (IC301,IC302,IC601,IC602,IC603,IC604)
The DIMM comprising a 128-MB DDR-SDRAM and a 128-MB SDR-SDRAM is connected to the 32-bit data bus to be used as a work area.
During print data reception, it is also used as an image buffer.
It cannot be expanded.

g) FLASH ROM (IC701)

A 16-MB flash ROM is connected to the 8-bit data bus to store the printer control program.

h) EEPROM (IC802)
The 128-KB EEPROM stores various setting values, adjustment values, log data, counter values related to the user/servicing.

i) HDD controller (IC1201)

This controller control the hard disk drive.

MEMO:
After replacement of the main controller PCB, the printer must be started up in the service mode to take over the setting and adjustment values to the new PCB
properly (the service mode will be switched to the PCB replacement mode automatically).

2.4.3 Carriage Relay PCB

2.4.3.1 Carriage relay PCB components

0017-5581

IC302

F-2-27
a) Regulator IC (IC302)
This IC generates power for the printhead heater.

2.4.4 Head Relay PCB

2.4.4.1 Head relay PCB components

0012-6318

IC204
TH201
IC205

IC201

F-2-28
a) Latch IC (IC201)
DI sensor read control function
Obtains reading value of the DI sensor in the printhead and the head rank value for each color and outputs them to the main controller based on the control commands
from the main controller.
Environment temperature read control function
Outputs the environment temperature detected by the thermistor on the head relay PCB to the main controller based on the control commands from the main con-
troller.

Relay function of the power to the logic components in the printhead

Supplies the power to the logic components in the printhead based on the control commands from the main controller.

b) Thermistor (TH201)
The environment temperature surrounding the head relay PCB detected by this thermistor is output to the main controller through the carriage relay PCB.

c) Multi sensor control IC (IC204, IC205)

These IC's generates the LED control signals and makes gain adjustment for the multi sensor.

2-35
 Chapter 2

2.4.5 Maintenance Cartridge Relay PCB

2.4.5.1 Maintenance cartridge relay PCB components

0013-6972

IC 1

F-2-29
a) EEPROM (IC1)
The 128-KB EEPROM stores all information written in the EEPROM on the main controller PCB.

2.4.6 Power Supply

2.4.6.1 Power supply block diagram

0013-6974

AC inlet
100V to 240V

Operation panel Main controller PCB Power supply

DC power supply +32V

POWER ON Noize filter circuit
control circuit generation circuit

Transformer

+5V/+3.3V +5.1V
generation circuit Rectifying circuit
generation circuit

F-2-30
The power supply converts AC voltages ranging from 100 V to 240 V from the AC inlet to DC voltages for driving the ICs, motor, and others.
The voltage generator circuits include the +32 V generation circuit for driving motors, fans, and the +5.1V generator circuit for driving sensors, logic circuits.
When in the power saving mode, the power supply cut outs the +32 V and the +5.1 V.
Power ON/OFF operation is controlled by the main controller PCB. When the upper cover is open, the power supply cut outs only the +32V power to the carriage.

2-36
 Chapter 2

2.5 Detection Functions with Sensors

2.5.1 Sensors for covers

0012-6321

Upper Cover lock switch(left)

Upper cover lock switch(right)

Ink tank cover switch

F-2-31

Upper cover lock switch

The micro switch-based Upper cover lock switch detects the open/closed states of the upper cover.
When the upper cover closes, the switch is pressed to detect the closed state of the cover.
The printer has one sensor installed on the left and right sides each to prevent one-sided tightening of the upper cover.

Ink tank cover switch

The micro switch-based Ink tank cover switch detects the open/closed states of the ink tank cover.
When the ink tank cover closes, the switch is pressed to detect the closed state of the cover.

Memo:
+26.5V is supplied from the power supply unit to drive the carriage motor and the feed motor while the top cover is closed.

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 Chapter 2

2.5.2 Ink passage system

0013-8100

Head management sensor

Purge unit Pump cam sensor

Pump encoder sensor

Valve open/closed detection sensor

F-2-32
Pump cam sensor
As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. The status of the purge unit, such as
capped, suction, and wiping, is detected in a combat ion of the status of detection by the pump cam sensor and the control of purge motor rotation by the pump
encoder sensor.

Rotary flag Sensor

- Carriage lock - Capping - Air passage valve open - Printing

- Suction - Idle suction - Suction during printing

- Wiping - Carriage lock - Carriage move - Idle ejection

- Air passage - Idle suction
F-2-33

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 Chapter 2

Pump encoder sensor

The photointerrupter-based sensor reads slits in the encoder film of the purge motor and controls the amount of its rotation accordingly.

Slits

Sensor
F-2-34
Valve open/closed detection sensor
The photointerrupter-based valve open/closed detection sensor detects the status of the valve cam.
The sensor detects that the ink supply valve is open when the sensor light is shielded by a link interlocked with the valve cam.

Ink detection sensor

The ink detection sensor detects the presence or absence of the ink in an ink tank with respect to the status of continuity between two hollow needles.
When the ink level in the tank falls to a point below the wall surrounding the hollow needles in the air passage, continuity with the hollow needle on the ink supply
side is disrupted, causing the sensor to detect that is ink is out.

Ink tank

Wall

Rubber plug

Needle (ink supply) Needle(air passage)

F-2-35
Head management sensor
The photo-transmission-type sensor detects that the printhead is discharging ink.
The carriage moves to and stops at the detection positions for individual nozzle arrays. When the carriage is at a stop, nozzles discharge ink on after another.
The sensor detects each nozzle due to the voltage change caused when ink discharged from the nozzle blocks the sensor light.

Non-discharging nozzle detection is carried out at the following timings:

- After the execution of Cleaning 1, Cleaning 2, Cleaning 3, Cleaning 6 or Cleaning 10
- After the number of copies that has been set by the user menu choice Nozzle Check Frequency have been printed
If more than a specified number of non-discharging nozzles have been located in one session of non-discharging nozzle detection, the normal cleaning sequence is
launched before a second session of non-discharging nozzle detection is conducted. If more than a specified number of non-discharging nozzles are located in the
second session of non-discharging nozzle detection, the normal (High) cleaning session is launched before a third session of non-discharging nozzle detection is
conducted.
If 30 or more non-discharging nozzles and less than 100 non-discharging nozzles per train are located as a result of the third session of non-discharging nozzle
detection, the print operation can resume after the message display as needed. If 100 or more non-discharging nozzles are located, a head replacement prompt
message is displayed.

Printhead
Nozzle unit

Head management
sensor unit

F-2-36

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 Chapter 2

2.5.3 Carriage system

0012-6325

HeadrelayPCB
multisensor Linear encoder sensor

Carriage
cover sensor

Lift cam sensor

F-2-37
Multisensor
The photoreflector-based multisensor consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of
paper and skews in it, and to adjust its registration, head height and calibration.
During head adjustment, the light reflected by the infrared LED and green LED is detected by two light-sensitive sensors to calculate the head height from the
difference between the measurements.

LED(blue) LED(green) LED(red)

Infrared sensor Infrared LED

Media

Platen
F-2-38

Service mode: After SERVICE MODE > ADJUST > GAP CALIB. has been carried out, pass paper to make sure that it is detected properly.

Carriage cover sensor

The photointerrupter-based carriage cover sensor detects the opening and closing of the carriage sensor.
When the carriage cover is closed, the sensor light is shielded by the sensor arm, enabling the sensor to detect that the carriage cover is closed.

Lift cam sensor

A photointerrupter-based sensor. After the sensor light is shielded by the flag, the lift motor is driven by a predetermined number of pulses to regulate the separation
between the printhead and platen automatically.

Linear encoder sensor

Mounted on the back of the carriage, the linear encoder detects the position of the carriage from a slit in the linear scale during its movement.

Ambient temperature sensor

The thermostat-based ambient temperature sensor mounted on the head relay PCB detects the ambient temperature to which the carriage is exposed.
The resistance of the thermistor that varies as a function of temperature changes in the printer is transmitted the main controller via the carriage relay PCB.
The ambient temperature is used to help calibrate the head temperature sensor and detect abnormal ambient temperatures.

Head temperature sensor

The head temperature sensor detects the temperature of the printhead.

2-40
 Chapter 2

The printhead temperature is transmitted to the main controller via the carriage relay PCB.
The printhead temperature is used to help control the head drive and detect abnormal printhead temperatures.

Printhead contact sensor

The printhead contact sensor detects the status of printhead installation by electrical means.
The sensor detects the status of contact from voltage changes in the flexible cables on the carriage side that come into contact with two terminals of the printhead
with remote contact surfaces, the power terminals and GND terminal.

2.5.4 Paper path system

0012-6327

Feed roller HP sensor

Feed roller
encoder sensor
Media sensor

F-2-39

Media sensor
The photoreflector-based media sensor detects the presence or absence of paper on the platen.
The sensor detects the presence of paper when it receives sensor light reflected upon the paper.

Feed roller HP sensor

The feed roller HP sensor sets an LF eccentricity correction home position by detecting transitions from black (shielded) to white (transmitted), or a reference, in
the scale in the code wheel.
Feed roller encoder sensor
The feed roller encoder sensor detects the carriage position from slits in the feed roller pulley as it is driven.

2.5.5 Others
0019-6559

Temperature/humidity
detection sensor

F-2-40
Temperature/humidity sensor
The temperature/humidity sensor detects the temperature and relative humidity around the printer to implement head height adjustment, maintenance jet control,
waste ink evaporation calculation and suction fan control on the basis of the temperature and relative humidity thus measured.

2-41
Chapter 3 INSTALLATION
 Contents

Contents

3.1 Transporting the Printer .................................................................................................................................................3-1

3.1.1 Transporting the Printer ............................................................................................................................................................... 3-1
3.1.1.1 Transporting the Printer ..................................................................................................................................................................................3-1
3.1.2 Reinstalling the Printer ................................................................................................................................................................ 3-3
3.1.2.1 Reinstalling the Printer....................................................................................................................................................................................3-3
 Chapter 3

3.1 Transporting the Printer

3.1.1 Transporting the Printer

3.1.1.1 Transporting the Printer

0013-9654

Do not remove the printhead once they are installed, as this may cause the nozzles to dry out or accumulate foreign matter. Also the head must be capped and stay
in the carriage while transporting the printer. In spite of this precaution, shocks incurred during transportation can still damage the print heads. Print the "Nozzle
Check" before moving the printer, print the "Nozzle Check" after installing in a new location, and compare the two printouts. If any deterioration is evident in the
output quality, replace the printhead with new ones.

This subsection describes how to transport the printer.

When moving the printer to another place on the same floor of the building, move it slowly so that it does not receive any shocks. Follow the steps shown in "1.
Moving the printer on the same floor".
When moving it elsewhere, follow the steps shown in "2. How to transport the printer to a different floor".

Always hold the carrying handles at the bottom of the printer when lifting and moving the printer. Holding the printer by its cover can deform the cover.
Moving or transport operations where the printer needs to be temporarily tilted or stood upright must be performed by service personnel.

1. Moving the printer on the same floor

1) Turn off the [Power] button, and check that the heads are capped.
2) Open the upper cover, and mount the belt stopper.

When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber
part of the cap may touch the nozzles on the heads and damage the printhead.

3) Close the upper cover.

4) Remove the roll holder from the roll holder slot.
5) Remove the interface cable and power cord from the printer.
6) If the printer is mounted on a stand, unlock the casters on the stand.
7) Hold the printer carrying handle at the bottom, and then slowly move the printer.

If the printer is subjected to strong vibrations when it is moved, it can cause ink leakage or damage to the printhead. Be sure to move the printer slowly and carefully.

2. How to transport the printer to a different floor

Follow the steps shown in a) When the printer is operating properly. When the printer is not operating properly due to breakdown or a power-supply problem, follow
the steps shown in b) When the printer is not operating properly.

a) When the printer is operating properly

To prevent the waste ink from leaking, drain the ink, and then remove the maintenance cartridge. Package the removed maintenance cartridge so that the waste ink
does not leak from it.

1) Turn on the [Power] button on the printer.

2) Remove the roll holder from the roll holder slot.
3) Enter the Main menu, and then select "Maintenance" > "Move Printer". Follow the instructions in the messages, and remove all of the ink tanks.
Put the removed ink tanks in the plastic bag with the ink supply part upward and close the opening.
It takes about 4 minutes to complete the "Move Printer" operation.

- "Move Printer" cannot be selected when "MTCart Full Soon" is displayed.

In this case, replace the maintenance cartridge first.
- Never disconnect the power cord, or open the covers while the "Move Printer" operation is in progress since this can cancel the operation. If the "Move Printer"
operation is canceled while in progress, the printer will remain in offline mode, and it will not switch to online mode. "Ink
Filling" is performed when the power is turned back on after canceling so repeat "Move Printer" from the beginning.

4) Once the "Move Printer" operation is completed, turn off the [Power] button.
5) Open the upper cover, check that the heads are capped, and then use the belt stopper to secure the carriage in place. (PRODUCT DESCRIPTION > Safety and
Precautions > Other Precautions > Handling the Printer > Fixing the carriage.)

When mounting the belt stopper, be careful not to move the carriage by applying too much pressure. If the carriage moves when the heads are capped, the rubber
part of the cap may touch the nozzles on the heads and damage the printhead.

6) Close the upper cover.

7) Disconnect the interface cable and power cord from the printer.
8) Wait 15 minutes after "Move Printer" and then remove the maintenance cartridge and package them so that used ink does not leak from them.

Check that used ink is no longer leaking after removing the maintenance cartridge. If it is leaking, install the maintenance cartridge and wait until leaking stops.

9) Attach the cushioning materials and tape.

3-1
 Chapter 3

10) If the printer is mounted on a stand, remove the printer from the stand.
11) Pack the printer into the packing box, and then put the roll media, ink tank, and optional devices in another packing box for moving.
Use the original packing material for the printer and optional devices. If it is not available, pack them with a sufficient amount of cushioning materials.

b) When the printer is not operating properly

1) Make sure that the printer is turned off.
2) Disconnect the interface cable and power cord from the printer.
3) Remove the roll holder from the roll holder slot.
4) While referring to DISASSEMBLY/REASSEMBLY > Draining the Ink > Manual Ink Drainage, drain the ink from the printer.
5) While referring to INSTALLATION > Transporting the Printer > Transporting the Printer> Manual Capping, perform the capping operation.
6) Remove the maintenance cartridge, and then package it so that the waste ink does not leak from it.
7) Attach all of the exterior covers
8) Open the upper cover, and then use the belt stopper to secure the carriage in place. (Refer to PRODUCT DESCRIPTION > Safety and Precautions > Other Pre-
cautions > Handling the Printer > Fixing the carriage.)
9) Close the upper cover.
10) Attach the cushioning materials and tape.
11) If the printer is mounted on a stand, remove the printer from the stand.
12) Use the original packing material for the printer and optional devices. If it is not available, pack them with a sufficient amount of cushioning materials.

3. Manual capping
When transporting the printer, cap the Printhead to protect the nozzles from drying out and to keep them clean. Follow the procedures described below:
1) While referring to DISASSEMBLY/REASSEMBLY > Points to Note on Disassembly and Reassembly > Opening the caps and releasing the carriage lock pins,
open all of the caps.
2) Move the carriage to the home position.
3) While referring to DISASSEMBLY/REASSEMBLY > Points to Note on Disassembly and Reassembly > Opening the caps and releasing the carriage lock pins.

Manual capping is an emergency measure when the printer does not operate. Manual capping can damage the printhead.

Carriage unit

Move until it comes to a stop.

F-3-1

3-2
 Chapter 3

3.1.2 Reinstalling the Printer

3.1.2.1 Reinstalling the Printer

0012-6353

1. Installing the printer on the same floor

If ink has not been drained from the printer when moving it to another place on the same floor, then an operation check (Test Print) needs to be performed after the
printer is moved to a new location.

2. Installing the printer on a different floor

If ink has been drained when transporting the printer to a different floor, follow the installation procedure below. It is nearly identical to the procedure when install-
ing for the first time.
1) Unpack the printer, and mount the printer on a stand if a stand is included.
2) Remove the cushioning materials and tape.
3) Reattach the maintenance cartridge.
4) Remove the belt stopper.
5) Connect the power cord.
6) Turn on the power and following the instruction in the message to install the ink tank. The ink is filled.
7) Load the media, and perform the operation check.

3-3
 Chapter 3

3-4
Chapter 4 DISASSEMBLY/REASSEMBLY
 Contents

Contents

4.1 Service Parts...................................................................................................................................................................4-1

4.1.1 Service Parts................................................................................................................................................................................. 4-1
4.2 Disassembly/Reassembly...............................................................................................................................................4-2
4.2.1 Disassembly/Reassembly............................................................................................................................................................. 4-2
4.3 Points to Note on Disassembly and Reassembly ...........................................................................................................4-3
4.3.1 Note on locations prohibited from disassembly........................................................................................................................... 4-3
4.3.2 Moving the carriage manually ..................................................................................................................................................... 4-3
4.3.3 Units requiring draining of ink .................................................................................................................................................... 4-3
4.3.4 External Covers............................................................................................................................................................................ 4-4
4.3.5 Waste Ink Box.............................................................................................................................................................................. 4-8
4.3.6 Driving Unit ................................................................................................................................................................................. 4-9
4.3.7 Ink Tube Unit ............................................................................................................................................................................. 4-10
4.3.8 Carriage Unit.............................................................................................................................................................................. 4-12
4.3.9 Feeder Unit................................................................................................................................................................................. 4-15
4.3.10 Purge Unit ................................................................................................................................................................................ 4-16
4.3.11 Ink Tank Unit ........................................................................................................................................................................... 4-17
4.3.12 Head Management Sensor ....................................................................................................................................................... 4-18
4.3.13 PCBs ........................................................................................................................................................................................ 4-18
4.3.14 Opening the Cap/Moving the Wiper Unit................................................................................................................................ 4-19
4.3.15 Opening/Closing the Ink Supply Valve ................................................................................................................................... 4-20
4.3.16 Draining the Ink ....................................................................................................................................................................... 4-21
4.4 Applying the Grease.....................................................................................................................................................4-22
4.4.1 Applying the Grease .................................................................................................................................................................. 4-22
4.5 Adjustment and Setup Items ........................................................................................................................................4-24
4.5.1 Adjustment Item List ................................................................................................................................................................. 4-24
4.5.2 Procedure after Replacing the Carriage Unit or Multi Sensor ................................................................................................... 4-24
4.5.3 Procedure after Replacing the Feed Roller or Feed Roller Encoder.......................................................................................... 4-24
4.5.4 Procedure after Replacing the Head Management Sensor......................................................................................................... 4-24
 Chapter 4

4.1 Service Parts

4.1.1 Service Parts

0012-6354

The service parts indicated below require careful handling.

1. Keep all packages with the warning not to turn over.

Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up" and handle
appropriately.

F-4-1

4-1
4-2
Chapter 4

Symbol Meanings c: Connector, e: E-ring, h: Holder, s: Screw

Printer

Left side cover S (h2) Upper cover (h1) Right side cover S (h2) Maintenance cartridge Rear cover (s12) Open the upper cover

IF cover (s2)
Right side cover (s2) 1
Left side cover (s2) Main controller Power supply Operation panel Platen (L) Cutter
(c16,s6) (c4,s6) (c2,h2) unit

Expansion board
Rear left cover (s1, h1) Rear right cover (s1,h1) Ink tank cover lid (h2) Platen (R)
4.2.1 Disassembly/Reassembly

DC Power supply cable (c6)

2
3 Spring Upper right cover (s1) Move the carriage over the platen
4.2 Disassembly/Reassembly

Left bottom cover (s2) Purge unit

Paper release lever (s4, c2) Ink tank cover (s1,h3) Maintenance jet tray Tube holder cover (c1,s2)
3
(s1)
Pinch roller 4
pressure
sensor (s2, c1) Upper rear cover (s3) Right bottom cover (s2) Front cover Valve motor unit cover (c1,s2) Tube holder (s1)
5 6
(s2,h2)

Roll holder slot left Roll holder slot right (s4) 1

(s4)

Pinch roller pressure axis (s7) EEPROM cable (c4) Paper delivery guide (s2) Valve motor unit (c2,s3)

Tube base cover (h4)

1 Pinch roller unit Air flow fan (L) (s2,c2) Air flow fan (R) (s2,c2) Ink tank unit Spring
(s1) x 5 (c4,s2)

Cable mount Carriage relay

Paper feed guide (s2) x 2 (s1) PCB (s2) Tube base (s2) Suction fan (s2,c2) Printhead lock lever

F-4-2
The general disassembly and assembly flows of the major components are shown below.

Feed sensor (s1, c1) Head holder

Feed roller (s2)

LF_ENC cable (c1) Ink tube unit
3 2 Sheet
6
DC_L cable (c5)
5
Cover stay left (s2, c2)
DC_R cable (c8) Short flexible
cable (c2)
Cover stay right (s2, c3)

Left front cover (s1) Head relay PCB

(c4)

3
Feed roller sensor (c1, s1) Drive belt Tensioner Loosen the tensioner on
the idler roller mount

Waste ink box tray (s2)

Encoder slit (s1) Idler roller mount
(s2) Carriage motor
(s4,c1)
Waste ink box (s4) Feed roller plate (s3)
4

Feed motor support (s4, c1) Carriage unit

Feed motor (s4) Belt stopper x2 Spring

Carriage belt Linear scale

0012-6355
 Chapter 4

4.3 Points to Note on Disassembly and Reassembly

4.3.1 Note on locations prohibited from disassembly

0012-6356

Assemblies that are prohibited from disassembly and their adjustment outside the factory cannot be conducted are indicated by red screws.
Don't never loosen or remove the red screw, because normal operation and print can't be done if it is loosened or removed.

F-4-3

4.3.2 Moving the carriage manually

0012-6357

Move the carriage as required during disassembly/reassembly to prevent the carriage form contacting the parts to be removed.
The carriage does not move when capped. When uncapping moving the carriage, refer to the procedures in DISASSEMBLY/REASSEMBLY>Points to Note on
Disassembly and Reassembly>Opening the Cap/Moving the Wiper Unit.

4.3.3 Units requiring draining of ink

0012-6359

Before disassembling the units in the ink passage mentioned below, drain them of inks completely to prevent their leakage.
For instructions on how to drain units of inks, see Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drainage.

[1]Ink Tube Unit

See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Tube Unit.

[2]Carriage Unit/Head Holder

See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Carriage unit.

[3]Ink Tank Unit

See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Tank Unit.

[1]

[2]

[3]
F-4-4

4-3
 Chapter 4

4.3.4 External Covers

0012-6361

a. Upper cover
To detach the upper cover, detach damper cover [1] located on the left and right sides of the back each. Then, fully open the upper cover and slide it to left.

[1]

F-4-5

In attaching the upper cover, have the boss on damper [1] located on both sides into slit [2].
If the upper cover is not attached in correct position, it would slam shut without the damper being activated.

[2]
[1]

F-4-6

4-4
 Chapter 4

b. Right side and left side covers

To detach a side cover, slide up side cover S [1] in the middle. Unscrew two screws[3] hidden under side cover S [1] and slide downside cover [2] to detach the
slide cover.

[2]
[1]

[3]

F-4-7
c. Operation panel
To remove the operation panel, first open the top cover, insert your hand into the inside of the right upper cover from the left side and release two lower claws[2]
securing operation panel [1] in position. Then, push out operation panel [1] to front to release it from upper three hooks. Then, remove the two connectors[3]
from the back of operation panel [1] to which harnesses are attached.

[1]

[3]
[2]

F-4-8
d. Right upper cover
To detach the right upper cover[1], first open the top cover, remove the operation panel, ink tank cover and right side cover, and then unscrew the front-panel
screw[2]. Next, pull the right side of the right upper cover to front and slide it down out of position by lifting up the upper left edge of the cover.

[1]

[2]

F-4-9

Take maximum care in reinstalling the right upper cover not to interfere with the harnesses connected to the operation panel.

4-5
 Chapter 4

e. Right lower cover

To detach the right lower cover[1], remove the right side cover, right upper cover and ink tank cover and unscrew the front-panel screw[2]. Next, detach the
right cover by lifting it up as a whole.

[2]

[1]
1

F-4-10
f. Front cover
To detach the front cover[1], the right lower cover needs to be removed and the maintenance cartridge cover opened beforehand so the front cover can be slid
to right to remove.
To do this, unscrew the four front-panel screws[2] and remove two bottom claws[3], and slide the front cover to right. Then, pull out the upper eight hooks to
front to detach the front cover.

[1]

[2]

[3]
F-4-11
g. Upper rear cover
To detach the upper rear cover, first remove the top cover, the right rear cover and left front cover, left rear cover and paper release lever. Upper rear cover [1]
has upper top claw [2] inserted into cover stay [3]. Rotate the upper edge of the upper rear cover about 90 degrees to detach it.

Attach the upper rear cover with claw [2] at its upper edge into cover stay [3] first.

[1]

[2]

[3]

F-4-12

4-6
 Chapter 4

h. Rear cover
To detach rear cover [1], unscrew 12 screws[2] and remove the cover from the bottom side first.

[1]

[2]
F-4-13
i. Paper release lever
To remove paper release lever [1], do so with the pinch roller pressurized. In assembling paper release lever [1] into position, align the gear of paper release
lever [1] with the mark on the receiving gear (phase) [2].

[2]

[1]

[3]

[4]
[3]

F-4-14

If pinch roller cam [3] has been overrun when paper release lever [1] is installed, remove cam sensor [4] and replace pinch roller cam [3] in original position.
If pinch roller cam [3] is replaced with cam sensor [4] in position, damage to cam sensor [4] could result.

4-7
 Chapter 4

4.3.5 Waste Ink Box

0013-8085

a. Removing the waste ink box

To remove the waste ink box, remove waste ink tray [1] from the back by unscrewing two screws[4]. Then, unscrew four screws[2] to remove waste ink box [3].

[2]

[3]

[1]

[4]

F-4-15

4-8
 Chapter 4

4.3.6 Driving Unit

0012-6365

a. Timing belt (for driving the feed roller)

To assemble the timing belt for driving the feed roller, loosen the tensioner setscrew and establish the tension of the timing belt by adjusting the spring pressure.
When the timing belt is assembled back in position, tighten the tension with the setscrew.

[3]

[4]

[1]

[2]

F-4-16

b. Action following the replacement of the feed roller and feed roller encoder
This printer as shipped has the feed roller eccentricity (that is, variations in the rate of paper feed from rotation to rotation) corrected for enhanced media feed
accuracy. When the feed roller, feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or
disassembled and reassembled, therefore, the feed roller should require adjustment.
Execute service mode under the following conditions:
Service mode SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING
Media type: Gloss photo paper
Paper size: 36 inches

If adjustment cannot be done properly by selecting "SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING" (auto adjustment), carry out manual
adjustment.

Service mode SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING2
Media type: Gloss photo paper
Paper size: 36 inches
Check the printed pattern and enter values for adjustment.

4-9
 Chapter 4

4.3.7 Ink Tube Unit

0012-6367

a. Removing the ink tube unit

(1) Drain the inks of printer. See "Disassembly/Reassembly" > "Points to Note on Disassembly and Reassembly" > "Draining the Ink".
(2) Turn off the printer and move the carriage to above the platen. See "Disassembly/Reassembly" > "Disassembly/Reassembly" > "Opening the Caps and Moving
the Wiper Unit".
(3) Remove the shaft cleaner and detach the tube holder cover.

[1]

[2]

[3]

F-4-17
(4) Disconnect three flexible cables from the main controller.
(5) Remove the feed guide (right) that encloses the flexible cables extending from the main controller.
(6) Disconnect all connectors from the carriage relay PCB.
(7) Disconnect the joint between the ink tube unit and the ink tank unit.

[1]

F-4-18
(8) Remove the printhead.
(9) Remove printhead fixer lever [1].
(10)Cover the joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage, and seal the mouth of the bag.

F-4-19

4-10
 Chapter 4

(11)Release the cable cover from its claw away from the frame.
(12)Unscrew one screw[2] and remove the cable clamp[1] from the frame.

[2]

[1]

F-4-20
(13)Release the ink tube unit from the carriage.

b. Reassembling the ink tube unit

When the ink unit has been replaced, turn on the power switch without the printhead and the ink tanks mounted. Then, mount the printhead and ink tanks as directed
by message guidance to fill the tanks.

4-11
 Chapter 4

4.3.8 Carriage Unit

0012-6371

a. Removing the carriage unit

(1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain.
(2) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Open Cap/Shift Wiper
Unit.
(3) Remove the shaft cleaner, tube holder cover and tube holder.
(4) Remove the printhead.
(5) Disconnect all connectors from the carriage relay PCB.
(6) Remove the printhead fixer lever assembly.
(7) Cover the printhead-side joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage, and seal the mouth of the bag.

F-4-21

(8) Release the ink tube unit from the carriage.

(9) Remove the pulley stand[3] and the feed roller plate[4], and release the carriage unit[1] from the left side of the printer.

[1]

[2]

[3]

[4]
F-4-22

In removing the carriage unit, extract it level so that its protective mylar[2] sheets will not come off. If the protective mylar sheets should come off, the carriage
unit rollers could come into contact with each other, rattling to or they could be damaged to degrade print quality.

4-12
 Chapter 4

b. Installing the carriage belt

Install the carriage belt[2] with its complete set of teeth engaged with carriage belt stopper[1].

[1]

[2]

F-4-23
c. Action following the replacement of the carriage unit/multi sensor
Because the distance between the multi sensor (in the carriage unit) and the nozzles (in the printhead) is varied from one unit to another, the printer as shipped has
its optical axis corrected to adjust the image write position. When the carriage unit or multisensor has been replaced or disassembled and reassembled, they require
adjustment.
Execute service mode under the following conditions:

* The multi sensor reference plate(QL2-1738-000:BASE, MULTI SENSOR REFERENCE) must be replaced at the same time whenever the carriage or the multi
sensor is being replaced.
- Service mode : SERVICE MODE > ADJUST > GAP CALIB.

- Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > OPTICAL AXIS
Media type : Photo glossy paper
Media size : Media having a width equal toor larger then that of A2-size paper

d. Removing the head holder

(1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain.
(2) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Open Cap/Shift Wiper
Unit.
(3) Remove the shaft cleaner, tube holder cover and tube holder.
(4) Remove the printhead.
(5) Disconnect all connectors from the carriage relay PCB.
(6) Release the two flexible cables from the carriage claws (to prevent the elevation and defective contact of the flexible cable on the head holder side).
(7) Remove the printhead fixer lever assembly.
(8) Cover the printhead-side joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage, and seal the mouth of the bag.

F-4-24

4-13
 Chapter 4

(9) To remove the head holder, press the lock pin located rearward to its left with a flat-blade screwdriver or similar object in the direction of the arrow mark.

[1]

[2]

F-4-25

2
1

F-4-26
e. Reassembling the head holder
After the head holder has been reassembled, check that it lifts up and down in sync with the printhead height adjustment lever.

[1]

[2]
F-4-27
f. Multisensor correction
Since multi sensor has individual electrical specificity, the following are recalibrated at the factory, namely, the optical axis of the sensor, the sensor gain for meas-
uring the printhead height and sensor calibration. Accordingly, carry out the following adjustments in the service mode whenever replacing the carriage unit or
multi sensor.

* The multi sensor reference plate(QL2-1738-000:BASE, MULTI SENSOR REFERENCE) must be replaced at the same time whenever the carriage or the multi
sensor is being replaced.

- Service mode : SERVICE MODE > ADJUST > GAP CALIB.

- Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > OPTICAL AXIS
Media type : Photo glossy paper
Media size : Media having a width equal too larger than that of A2-size paper

4-14
 Chapter 4

4.3.9 Feeder Unit

0012-6372

a. Handling the feed roller

The feed roller is a functionally vital part. Observe these precautions when handling it:

-Do not handle the feed roller with one hand or deflect it.
-Do not touch the roller surface (coated side).
-Do not flaw or dent the roller surface.
-Hold the feed roller by two positions shown below: holding position A and one of holding positions B, C and D.

D
F-4-28

b. Action following the replacement of the feed roller

This printer as shipped has the feed roller eccentricity (that is, variations in the rate of paper feed from rotation to rotation) corrected for enhanced media feed ac-
curacy. When the feed roller, feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or when the feed
roller has been replaced or disassembled and reassembled, therefore, the feed roller should require adjustment.
Execute service mode under the following conditions:
Service mode SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING
Media type: Gloss photo paper
Paper size: 36 inches

If adjustment cannot be done properly by selecting "SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING" (auto adjustment), carry out manual ad-
justment.

Service mode SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING2
Media type: Gloss photo paper
Paper size: 36 inches
Check the printed pattern and enter values for adjustment.

4-15
 Chapter 4

4.3.10 Purge Unit

0012-6374

a. Removing the purge unit

(1) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Opening
the Cap/Moving the Wiper Unit.
(2) Disconnect the ground wire from the side of the purge unit.
(3) Remove the connector and release the harness from the harness guide.
(4) Unscrew four screws[4] and remove the waste ink tube joint[2], and then remove the purge unit[1].

[4]

[1]

[2]

[3]

[1]
F-4-29

-Install the purge unit with care not to let the waste ink tube[3] bent.
-Exchange absorbents that exist under the purge unit at the same time when you exchange purge unit.

4-16
 Chapter 4

4.3.11 Ink Tank Unit

0012-6377

a. Removing the ink tank unit

(1) Drain the printer of inks. See Disassembly/Reassembly > Point to Note on Disassembly and Reassembly > Draining the Ink.
(2) Remove the joint between the ink tube unit and the ink tank unit.
(3) Remove the four screws[2], remove five connectors and two hooks[1], then remove the ink tank unit.

[2]

[1]

F-4-30
b. Removing the valve motor unit
(1) Remove four screws[2] and remove one screw, and then remove the valve motor unit[1].

[2]

[1]

F-4-31

4-17
 Chapter 4

4.3.12 Head Management Sensor

0012-6375

a. Installing the head management sensor

(1) Attach the connector[2] to the head management sensor[1] and then set the head management sensor[1] where it is to be mounted and fasten it with screw[3].

[3]

[1]

[2]

F-4-32
b. Procedure after replacing the head management sensor
The optical axis is compensated at factory shipment in order to adjust the non-discharge detection position because there are fluctuations among machines in the
distance between the head management sensor and carriage unit. Therefore, adjustment must be made when the head management sensor is replaced or disassem-
bling/assembling components that may cause error in the distance between the head management sensor and carriage unit.
Enter the service mode as follows:
SERVICE MODE > ADJUST > NOZZLE CHK POS. > YES

4.3.13 PCBs
0013-5637

Do not replace the main controller PCB and maintenance cartridge relay PCB(ROM board) at the same time.
These PCBs store important data such as settings and carriage drive time. Before replacement of enther PCB, the data stored in it is move to the other PCB through
internal communication so that it can be taken over to the new PCB automatically. This is the reason whey the two PCBs should not be replaced at the same time.
If you want to replace both PCBs at the same time, first carry out the procedure "a" and then carry out the procedure "b".
After replacing whth the maintemance controller PCB or maintenance cartridge relay PCB which are supplied as service parts, check that the firmware to the latest
version.

a) Procedure for replacing the maintenance cartridge relay PCB(ROM board)

1) Turn off the printer and unplug the power cord.
2) Replace the maintenance cartridge relay PCB.
3) Plug the power cord to the outlet, and then turn on the printer whth the PAPER SOURCE button and INFORMATION button pressed down. (The printer will
start up in the PCB Replacement mode.)
4) Check that "Initializing" appears on the display, and then release the buttons. (When the printer enters the PCB Replacement mode, the message lamp goes on.)
5) What until "REPLACE MODE" appears on the display.
6) Select "MC BOARD", and then press the ok button
7) Check that "TURN POWER OFF" appears on the display, and then turn off the printer.
8) Turn on the printer.
9) Check the firmware version. If the firmware is not the latest version, update.

b) Procedure for replacing the main controller PCB

1) Turn off the printer and unplug the power cord.
2) Replace the main controller PCB.
3) Plug the power cord to the outlet, and then turn on the printer whth the PAPER SOURCE button and INFORMATION button pressed down. (The printer will
start up in the PCB Replacement mode.)
4) Check that "Initializing" appears on the display, and then release the buttons. (When the printer enters the PCB Replacement mode, the message lamp goes on.)
5) What until "REPLACE MODE" appears on the display.
6) Select "CPU BOARD", and then press the ok button
7) Check that "TURN POWER OFF" appears on the display, and then turn off the printer.
8) Turn on the printer.
9) Check the firmware version. If the firmware is not the latest version, update.

4-18
 Chapter 4

4.3.14 Opening the Cap/Moving the Wiper Unit

0013-9674

The procedures for manually opening the caps and ink supply valves are presented below.
The carriage lock pin and caps need to be released manually if moving the carriage when the power is turned off.

1. Opening the caps and releasing the carriage lock pins

(1) Remove the right side cover, right rear cover, and right upper cover.
(2) Turn the gear[1] of the purge unit[3] in the direction of the arrow. The cap[5] and lock pin[4] move down, allowing you to move the carriage[2].

[5] [4]
[2]

[3] [1]
[3]
F-4-33

MEMO:
After opening the caps and removing the carriage lock pin, rotating the gear further will close the caps after the wiper unit has completed the return movement, and
the carriage lock pin will rise and lock the carriage.

2. Moving the wiper unit

(1) Remove the right side cover, right rear cover, and right upper cover.
(2) To move the wiper unit[3], turn the gear[1] of the purge unit[2] in the direction of the arrow.

[3]

[2] [1]
[2]
F-4-34

4-19
 Chapter 4

4.3.15 Opening/Closing the Ink Supply Valve

0012-6384

(1) Remove the right side cover.

(2) To open the ink supply valve, turn the cam[2] in the direction of the arrow and press the link[1].

- If the tube is full of ink, releasing the printhead lock lever with the ink supply valve open can cause the ink to flow back to the ink supply unit, resulting in leakage
of ink from the ink supply needle.
- If the ink supply valve is held open due to a problem such as a valve motor error(03130031-2F3A), remove the valve motor unit(refer to DISASSEMBLY/RE-
ASSEMBLY > Points to Note on Disassembly and Reassembly > Ink Tank Unit) and close the ink supply valve.

[2]
[1]

F-4-35

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 Chapter 4

4.3.16 Draining the Ink

0012-6385

There are two methods of removing the ink, using a manual method or automatic method.
When the ink is drained, the ink inside the ink passage totaling about228g(about38g x 6colors) is drained as waste ink.

To prevent ink leaks, be sure to always remove the ink inside the ink passage when disassembling or transporting the parts of the ink passage section.

1. Automatic ink drainage

Automatic ink drainage is performed by going to the Main Menu and selecting "Maintenance" > "Move Printer". It takes about 4 minutes for automatic ink drainage
to be performed.

Perform automatic ink drainage again if a power outage or other cause shuts off the power during the operation for automatic ink drainage.

2. Manual ink drainage

A syringe or other implement is used to remove the ink inside the ink passages one color at a time in the event of a printer electrical failure, firmware error, or
malfunction in supplying power to the printer.
Manual Ink Drainage Procedure
(1) Remove right lower cover. Refer to "Disassembly/Reassembly" > "Point to Note on Disassembly and Reassembly" > "External cover"
(2) Move the carriage onto the platen. Refer to "Disassembly/Reassembly" > "Point to Note on Disassembly and Reassembly" > "Opening the Cap/Move the Wiper
Unit".
(3) Turn the cam[1] in the direction of the arrow, and then press the link[2] to open the ink supply valve.

[2]
[1]

F-4-36
4) Release both printhead fixer levers[1] to flow the ink from inside the ink tube to the sub-buffer of the ink tank unit.

[1]

F-4-37

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 Chapter 4

4.4 Applying the Grease

4.4.1 Applying the Grease

0013-9975

Apply the grease at the location shown below.

Smear the grease lightly and evenly with a flat brush.

Don't apply the grease to locations other than those designated. Unwanted grease may cause poor print quality, take particular care that grease does not get onto the
wiper, cap, or the linear scale.

Plate spring : Permalub G No.2

approx. 12mg

Cam : Permalub G No.2

approx. 12mg

Lock pin :
Permalub G No.2 approx. 12mg

Joint :
Molykote PG-641 approx. 24mg
F-4-38

Permalube G No.2
approx. 24mg

F-4-39

4-22
 Chapter 4

Bearing
Permalube G No.2
approx. 24mg
Feed roller

Feed roller Permalube G No.2

approx. 24mg

Feed roller
Permalube G No.2
approx. 24mg
F-4-40

Permalube G No.2
approx. 24mg
F-4-41

4-23
 Chapter 4

4.5 Adjustment and Setup Items

4.5.1 Adjustment Item List

0017-5609

The following adjustment procedures need to be performed when parts have been replaced or remove and then reinstalled:

T-4-1

Adjustment item Adjustment timing

Multi sensor recalibration Multi sensor replacement/removal
Carriage unit replacement/removal
Adjusting feed roller eccentricity Feed roller
Feed roller encoder
Head management sensor recalibration Head management sensor replacement/removal
Carriage unit replacement/removal

4.5.2 Procedure after Replacing the Carriage Unit or Multi Sensor

0013-9980

a) Multi Sensor Recalibration

Since multi sensor has individual electrical specificity, the following are recalibrated at the factory, namely, the optical axis of the sensor, the sensor gain for meas-
uring the printhead height and sensor calibration. Accordingly, carry out the following adjustments in the service mode whenever replacing the carriage unit or
multi sensor.

The multi sensor reference plate(QL2-1738-000:BASE, MULTI SENSOR REFERENCE) must be replaced at the same time whenever the carriage or the
multi sensor is being replaced.

-Service mode : SERVICE MODE > ADJUST > GAP CALIB.

-Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > OPTICAL AXIS
Media type : Photo glossy paper
Media size : Media having a width equal too larger than that of A2-size paper

4.5.3 Procedure after Replacing the Feed Roller or Feed Roller Encoder
0013-9977

Feed roller eccentricity is factory-adjusted (correction of variation in the paper feed amount per rotation). It is necessary to adjust feed roller eccentricity after re-
placing the feed roller or feed roller encoder.
In the service mode, perform automatic adjustment of feed roller eccentricity.

Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING
Media type : Photo glossy paper
Media size : Media having awidth equal to or larger than that of 36inch-size paper
If adjustment cannot be done properly by selecting "SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING" (auto adjustment), carry out manual ad-
justment.

Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > LF TUNING2
Media type : Photo glossy paper
Media size : Media having awidth equal to or larger than that of 36inch-size paper
Check the printed pattern and enter values for adjustment.

4.5.4 Procedure after Replacing the Head Management Sensor

0012-6394

Since the distance between the head management sensor and the carriage unit varies among printers, the optical axis is factory-adjusted to adjust the non-discharging
detection position. When you have replaced the head management sensor or performed assembly/reassembly of surrounding parts that can change the distance be-
tween the head management sensor and the carriage unit, reasjustment is required
Peform the readjustment in the service mode.

Service mode : SERVICE MODE > ADJUST > NOZZLE CHK POS.

4-24
Chapter 5 MAINTENANCE
 Contents

Contents

5.1 Periodic Replacement Parts ...........................................................................................................................................5-1

5.1.1 Periodic Replacement Parts ......................................................................................................................................................... 5-1
5.2 Consumable Parts...........................................................................................................................................................5-1
5.2.1 Consumable Parts......................................................................................................................................................................... 5-1
5.3 Periodic Maintenance.....................................................................................................................................................5-2
5.3.1 Periodic Maintenance................................................................................................................................................................... 5-2
 Chapter 5

5.1 Periodic Replacement Parts

5.1.1 Periodic Replacement Parts

0013-6993

T-5-1

Level Periodic Replacement part

User None
Service None
Personnel

5.2 Consumable Parts

5.2.1 Consumable Parts

0017-5585

T-5-2

Consumables Service Mode

Life sheets/
Name Part number Q'ty PARTS xx COUNTER x States (Error Code)
A0
Service WASTE INK TANK UNIT QM3-1369-030 2 12000 A1/A2 A OK/W1/E146-4001
MIST FAN QL2-1053-000 2 12000 A1/A2
ABSORBER, DUCT QC2-2999-000 2 12000 A1/A2
BASE, MULTI SENSOR QL2-1738-000 1 12000 A2
REFERENCE
CARRIAGE UNIT QM3-3330-000 1 12000 D1/D2/D3 D OK/W1/W2
SCALE, LINEAR QC2-2697-000 1 12000 D2
TUBE UNIT QM3-3329-000 1 12000 F1 F OK/W1/W2
PURGE UNIT QM3-1413-000 1 12000 H1 H OK/W1/E141-4046
HEAD MANAGEMENT QM3-1395-000 1 12000 K1 K OK/W1/W2/E194-404A
SENSOR UNIT
MOTOR, CARRIAGE QM3-1401-000 1 12000 M1 M OK/W1/W2
User See "Product Overview> Features> Consumables"

After supplies have been replaced, execute [INITIALIZE] > [PARTS COUNTER] > [PARTS xx] in service mode to initialize (clear) the parts counter information.

5-1
 Chapter 5

5.3 Periodic Maintenance

5.3.1 Periodic Maintenance

0012-6400

T-5-3

Level Periodic maintenance

User Cleaning of ink mist and other substances(about once each month
Service personnel None

a) Printer cleaning
To keep up with print quality and prevent troubles, clean the printer about once each month.

1) Using a damp cloth wringed well, wipe dirt and paper dust off the printer exterior, paper feed slot [1], and power plug. Next, rub them with a dry cloth.

[1]

F-5-1
2) Press the [MENU] button to display the main menu.
3) Press the and buttons to select [Maintenance] and then press the button.
4) Press the and buttons to select [Platen Cleaning] and press the button.
5) Press the and buttons to select [Yes] and press [OK] button.
6) Open the top cover.
7) If chad has deposited on suction port [1] on the platen or in borderless printing ink receiving channel [2], wipe it off with the cleaner brush [3].

[2] [3] [1]

F-5-2

MEMO:
Rinse the cleaner brush with water when it gets dirty.

5-2
 Chapter 5

8) Using a damp cloth wringed well, wipe dirt off the inside of the top cover. Wipe ink contamination off the roller [1], overall surface of the platen [2], pinch roller
unit [3], borderless print ink receiving groove [4], delivery guide [5], and guide rail [6].

[5] [4] [2] [3] [6]

[1]

F-5-3

- Do not dry the interiors of the top cover with a dry cloth. Electrostatic charges could make the internal components susceptible to dirt, resulting in degraded print
quality.
- Do not use flammable solvents, such as thinner and benzine, on the printer. Solvents coming into contact with any electrical parts inside the printer could result
in fires or electrical shock hazards.
- Do not touch linear scale [1] and carriage shaft [2].

[1] [2]

F-5-4

9) Remove the roll feed unit and fold plain paper two to three times and then insert through the printer rear into the underside of the pinch roller unit to wipe off
dirt on the pinch roller unit.

5-3
 Chapter 5

5-4
Chapter 6 TROUBLESHOOTING
 Contents

Contents

6.1 Troubleshooting .............................................................................................................................................................6-1

6.1.1 Outline.......................................................................................................................................................................................... 6-1
6.1.1.1 Outline of Troubleshooting .............................................................................................................................................................................6-1
6.2 Location of Connectors and Pin Arrangement...............................................................................................................6-1
6.2.1 Main controller PCB .................................................................................................................................................................... 6-1
6.2.2 Carriage relay PCB ...................................................................................................................................................................... 6-8
6.2.3 Head relay PCB.......................................................................................................................................................................... 6-13
6.3 Version Up ...................................................................................................................................................................6-17
6.3.1 Firmware Update Tool ............................................................................................................................................................... 6-17
6.4 Service Tools................................................................................................................................................................6-18
6.4.1 Tool List..................................................................................................................................................................................... 6-18
6.4.2 Using the Cover Switch Tool..................................................................................................................................................... 6-18
 Chapter 6

6.1 Troubleshooting

6.1.1 Outline

6.1.1.1 Outline of Troubleshooting

0013-1941

1. Overview
Targets of troubleshooting are classified into the troubles displayed on the LCD (i.e., warnings, errors, and service calls) and the troubles not displayed on the LCD.
Warnings and errors are displayed on the printer's LCD along with a code comprising alphanumeric characters.

2. Precautions for Troubleshooting

1) Check the environmental conditions and the media used.
2) Before starting troubleshooting, check that the connectors and cables are connected properly.
3) If you repair the printer with its external panel detached without disconnecting the AC cord from the outlet, take great care to prevent electric shock and short-
circuiting of PC boards.
4) Countermeasures to take after completion of troubleshooting are described starting with the most probable component that can cause the trouble determined by
troubleshooting. If there are two or more equally probable components, countermeasures are described starting with the component that requires the easiest repair.
After performing each countermeasure step, carry out test printing to check whether the problem has been solved. If not solved, try the next countermeasure step.
5) After completion of troubleshooting, check that all the necessary connectors and screws have been installed securely.
6) After completion of replacement or repair of a component, be sure to carry out test printing to make sure that the trouble has been solved.

6.2 Location of Connectors and Pin Arrangement

6.2.1 Main controller PCB

0019-6544

J3401 J3602 J3601 J2501 J2601 J2503

J1801
J3101
J3001
J3004
J2702
J2703
J2704
J2701
J1001 J2801

J1202 J1201 J3202 J3201 J2502 J3301

F-6-1
T-6-1

J1001 (USB)
Pin Number Signal name IN/OUT Function
1 VBUS IN USB VBUS (+5V)
2 D- IN/OUT USB data (-)
3 D+ IN/OUT USB data (+)
4 GND - USB GND

T-6-2

J1201 (to HDD)

Pin Number Signal name IN/OUT Function
1 GND - GND
2 TXP OUT Transmission Data
3 TXN OUT Transmission Data
4 GND - GND
5 RXN IN Receive Data
6 RXP IN Receive Data
7 GND - GND

T-6-3

J1202 (to HDD)

Pin Number Signal name IN/OUT Function
1 DASPN IN Access signal
2 +5V IN Power supply(+5V)
3 GND - GND

T-6-4

J1801 (to power supply PCB)

Pin Number Signal name IN/OUT Function
1 AFCONT OUT Normal/power saving switch signal

6-1
 Chapter 6

J1801 (to power supply PCB)

Pin Number Signal name IN/OUT Function
2 VM_ENB OUT VM enable signal
3 VMGND - GND
4 VMGND - GND
5 VM IN Power supply (+32V)
6 VM IN Power supply (+32V)
7 GND - GND
8 GND - GND
9 GND - GND
10 RGV20(+5V) IN Power supply (+5V)
11 RGV20(+5V) IN Power supply (+5V)
12 RGV20(+5V) IN Power supply (+5V)

T-6-5

J2501 (purge motor, pump encoder sensor, pump cam sensor)

Pin Number Signal name IN/OUT Function
1 PUMPM1_AM OUT Purge motor Drive signal AM
2 PUMPM1_AP OUT Purge motor Drive signal AP
3 GND - GND
4 PUMPR_ENCA IN Pump encoder output signal A
5 SNS5V OUT Power supply (+5V)
6 PUMPR_ENCB IN Pump encoder output signal B
7 SNS3V OUT Power supply (+3.3V)
8 GND - GND
9 /CONTROL_CAM_R IN Pump cam sensor output signal

T-6-6

J2502 (valve motor, valve open/closed detection sensor, ink tank cover switch, temperature/humidity detection sensor, head management sensor)
Pin Number Signal name IN/OUT Function
1 INKBENM1_AM OUT Valve motor drive signal AM
2 INKBENM1_AP OUT Valve motor drive signal AP
3 SNS3V OUT Power supply (+3.3V)
4 GND - GND
5 /INKBEN_OPEN_R IN Valve open/close detection sencor output signal
6 /TANKCOVER_R IN Ink tank cover switch output signal
7 GND - GND
8 GND - GND
9 +5V OUT Power supply (+5V)
10 HUM IN Temperature/humidity sensor output signal
11 GND - GND
12 TH IN Thermistor output signal
13 GND - GND
14 /FUTO_ON OUT Head management sensor ON/OFF signal
15 +5V OUT Power supply (+5V)
16 /FUTO_CMP IN Head management sensor ink detection signal

T-6-7

J2503 (media sensor, lift cam sensor, lift motor)

Pin Number Signal name IN/OUT Function
1 GND - GND
2 /MEDIA_R IN Media sensor output signal
3 MEDIA5V OUT Power supply (+5V)
4 SNS3V OUT Power supply (+3.3V)
5 GND - GND
6 /CRHP IN Lift cam sensor output signal
7 LIFTM_VM OUT Power supply (+32V)
8 LIFTM0_A OUT Lift motor Drive signal A
9 LIFTM2_AX_N0 OUT Lift motor Drive signal AX
10 LIFTM1_B OUT Lift motor Drive signal B
11 LIFTM3_BX_N1 OUT Lift motor Drive signal BX

6-2
 Chapter 6

T-6-8

J2601 (to operation panel)

Pin Number Signal name IN/OUT Function
1 POWER_ON IN Power switch signal
2 GND - GND
3 RGV20(+5V) OUT Power supply (+5V)
4 BUZZER OUT Buzzer control signal
5 PDO OUT Panel IC control signal
6 +5V OUT Power supply (+5V)
7 PDI OUT Panel IC data signal
8 N.C.(HDD_LED) - N.C
9 /PRESET OUT Panel reset signal
10 GND - GND
11 PCK OUT Panel IC clock signal
12 PANEL5V_ON OUT Power supply (+5V)
13 /PCS OUT Panel IC chip select signal

T-6-9

J2701 (feed roller encoder sensor, feed roller HP sensor)

Pin Number Signal name IN/OUT Function
1 GND - GND
2 LFENCB IN Feed roller encoder output signal B
3 LFENC_ON(+5V) OUT Power supply (+5V)
4 LFENCA IN Feed roller encoder output signal A
5 SNS3V OUT Power supply (+3.3V)
6 GND - GND
7 /LF_HP IN Feed roller HP sensor output signal

T-6-10

J2702 (upper cover lock solenoid (L))

Pin Number Signal name IN/OUT Function
1 VM 26V OUT Power supply (+26V)
2 DCOVER_SOL OUT Upper cover lock solenoid (L) drive signal

T-6-11

J2703 (upper cover lock solenoid (R))

Pin Number Signal name IN/OUT Function
1 VM 26V OUT Power supply (+26V)
2 DCOVER_SOL OUT Upper cover lock solenoid (R) drive signal
3 N.C - N.C

T-6-12

J2704 (suction fan, mist fan (L)/(R), roll media rewinding clutch pressure release switch)
Pin Number Signal name IN/OUT Function
1 VM_26V OUT Power supply (+26V)
2 KYUINFAN_ALARM IN Suction fan alarm signal
3 KYUINFAN_PWM OUT Suction fan duty control signal
4 GND - GND
5 VM_26V OUT Power supply (+26V)
6 MISTFAN_R_ALARM IN Mist fan (R) alarm signal
7 GND - GND
8 VM_26V OUT Power supply (+26V)
9 MISTFAN_L_ALARM IN Mist fan (L) alarm signal
10 GND - GND
11 VM_26V OUT Power supply (+26V)
12 SPOOL_CL OUT Roll media rewinding cluch drive signal
13 /ATUKAIJYO IN Pressure release switch output signal
14 GND - GND

T-6-13

J2801 (feed motor)

Pin Number Signal name IN/OUT Function
1 LFSP_A OUT Feed motor drive signal A
2 LFSP_VM OUT Power supply (+32V)

6-3
 Chapter 6

J2801 (feed motor)

Pin Number Signal name IN/OUT Function
3 LFSP_AB OUT Feed motor drive signal AB
4 LFSP_BB OUT Feed motor drive signal BB
5 LFSP_VM OUT Power supply (+32V)
6 LFSP_B OUT Feed motor drive signal B

T-6-14

J3001 (upper cover lock switch (L))

Pin Number Signal name IN/OUT Function
1 VM OUT Power supply (+32V)
2 - - -

T-6-15

J3004 (upper cover lock switch (R))

Pin Number Signal name IN/OUT Function
1 - - -
2 VM_CR IN Upper cover lock switch output signal
3 N.C - N.C

T-6-16

J3101 (carriage motor)

Pin Number Signal name IN/OUT Function
1 CRM_C OUT Carriage motor phase drive signal (C)
2 CRM_B OUT Carriage motor phase drive signal (B)

T-6-17

J3201 (ink tank ROM PCB (L)/, ink detection sensor)

Pin Number Signal name IN/OUT Function
1 TANK_CLK OUT Ink tank clock signal
2 GND - GND
3 TANK_DAT2 IN/OUT Ink tank data signal 2
4 TANK_ON(+3.3V) OUT Power supply (+3.3V)
5 TANK_DAT1 IN/OUT Ink tank data signal 1
6 TANK_DAT0 IN/OUT Ink tank data signal 0
7 GND - GND
8 INK_DETECT0 IN Ink detection sensor output signal 0
9 INK_DETECT1 IN Ink detection sensor output signal 1
10 INK_DETECT2 IN Ink detection sensor output signal 2

T-6-18

J3202 (ink tank ROM PCB (R)/, ink detection sensor)

Pin Number Signal name IN/OUT Function
1 TANK_CLK OUT Ink tank clock signal
2 GND - GND
3 TANK_DAT8 IN/OUT Ink tank data signal 8
4 TANK_ON(+3.3V) OUT Power supply (+3.3V)
5 TANK_DAT7 IN/OUT Ink tank data signal 7
6 TANK_DAT6 IN/OUT Ink tank data signal 6
7 GND - GND
8 INK_DETECT6 IN Ink detection sensor output signal 6
9 INK_DETECT7 IN Ink detection sensor output signal 7
10 INK_DETECT8 IN Ink detection sensor output signal 8
11 N.C - N.C

T-6-19

J3301 (maintenance cartridge relay PCB)

Pin Number Signal name IN/OUT Function
1 MENT_SDA IN/OUT Maintenance cartridge ROM control signal (data)
2 MENT_SCL IN/OUT Maintenance cartridge ROM control signal (clock)
3 GND - GND
4 +3.3V OUT Power supply (+3.3V)
5 N.C - N.C

6-4
 Chapter 6

T-6-20

J3401 (to carriage relay PCB)

Pin Number Signal name IN/OUT Function
1 VMGND - GND
2 VMGND - GND
3 VMGND - GND
4 VMGND - GND
5 VH_MONI1 IN VH control signal 1
6 VH_ENB OUT VH power supply ON/OFF signal
7 VH_MONI2 IN VH control signal 2
8 GND - GND
9 +3.3V OUT Power supply (+3.3V)
10 +3.3V OUT Power supply (+3.3V)
11 GND - GND
12 SNS5V OUT Power supply (+5V)
13 SNS5V OUT Power supply (+5V)
14 VM OUT Power supply (+32V)
15 VM OUT Power supply (+32V)
16 VM OUT Power supply (+32V)
17 VM OUT Power supply (+32V)
18 VM OUT Power supply (+32V)
19 VM OUT Power supply (+32V)
20 VM OUT Power supply (+32V)
21 VM OUT Power supply (+32V)
22 VMGND - GND
23 VMGND - GND
24 VMGND - GND
25 VMGND - GND

T-6-21

J3601 (to carriage relay PCB)

Pin Number Signal name IN/OUT Function
1 GND - GND
2 H1-D-DATA-7-OD_B OUT Odd head data signal 7(D)
3 GND - GND
4 H1-E-HE-8_B OUT Head heat enable signal 8(E)
5 GND - GND
6 H1-E-DATA-8-EV_B OUT Even head data signal 8(E)
7 GND - GND
8 H1-F-DATA-10-OD_B OUT Odd head data signal 10(F)
9 GND - GND
10 H1-E-DATA-9-OD_B OUT Odd head data signal 9(E)
11 GND - GND
12 H1-F-HE-10_B OUT Head heat enable signal 10(F)
13 GND - GND
14 H1-F-DATA-11-OD_B OUT Odd head data signal 11(F)
15 GND - GND
16 H1-F-HE-11_B OUT Head heat enable signal 11(F)
17 GND - GND
18 H1-F-DATA-11-EV_B OUT Even head data signal 11(F)
19 GND - GND
20 H1-F-DATA-10-EV_B OUT Even head data signal 10(F)
21 GND - GND
22 H1-E-HE-9_B OUT Head heat enable signal 9(E)
23 GND - GND
24 H1-E-DATA-9-EV_B OUT Even head data signal 9(E)
25 GND - GND
26 H1-B-DATA-2-OD_B OUT Odd head data signal 2(B)
27 GND - GND
28 H1-B-DATA-3-OD_B OUT Odd head data signal 3(B)
29 GND - GND
30 H1-C-HE-4_B OUT Head heat enable signal 4(C)
31 GND - GND
32 H1-C-DATA-4-OD_B OUT Odd head data signal 4(C)
33 GND - GND
34 H1-B-HE-2_B OUT Head heat enable signal 2(B)

6-5
 Chapter 6

J3601 (to carriage relay PCB)

Pin Number Signal name IN/OUT Function
35 GND - GND
36 H1-A-DATA-1-OD_B OUT Odd head data signal 1(A)
37 GND - GND
38 H1-A-DATA-0-OD_B OUT Odd head data signal 0(A)
39 GND - GND
40 PWLED2_ON OUT Multi sensor LED2 drive signal
41 PWLED3_ON OUT Multi sensor LED3 drive signal
42 PWLED1_ON OUT Multi sensor LED1 drive signal
43 PWLED4_ON OUT Multi sensor LED4 drive signal
44 /CR_COVER IN Carriage cover sensor output signal
45 VH_DIS OUT VH selection signal
46 /OUT_ENB OUT Head data enable signal
47 /H3V_ON_B OUT Power supply (+3V)
48 MLT_SENS_1IN IN Multi sensor signal 1
49 MLT_SENS_2IN IN Multi sensor signal 2
50 GND - GND

T-6-22

J3602 (to carriage relay PCB)

Pin Number Signal name IN/OUT Function
1 GND - GND
2 H1-E-DATA-8-OD_B OUT Odd head data signal 8(E)
3 GND - GND
4 H1-D-HE-7_B OUT Head heat enable signal 7(D)
5 GND - GND
6 H1-D-DATA-7-EV_B OUT Even head data signal 7(D)
7 GND - GND
8 H1-D-DATA-6-EV_B OUT Even head data signal 6(D)
9 GND - GND
10 H1-D-DATA-6-OD_B OUT Odd head data signal 6(D)
11 GND - GND
12 H1-D-HE-6_B OUT Head heat enable signal 6(D)
13 GND - GND
14 H1-C-HE-5_B OUT Head heat enable signal 5(C)
15 GND - GND
16 H1-C-DATA-5-OD_B OUT Odd head data signal 5(C)
17 GND - GND
18 H1_CLK_B OUT Head clock signal
19 GND - GND
20 /H1_LT_B OUT Head latch signal
21 GND - GND
22 H1-C-DATA-5-EV_B OUT Even head data signal 5(C)
23 GND - GND
24 H1-B-HE-3_B OUT Head heat enable signal 3(B)
25 GND - GND
26 H1-C-DATA-4-EV_B OUT Even head data signal 4(C)
27 GND - GND
28 H1-B-DATA-3-EV_B OUT Even head data signal 3(B)
29 GND - GND
30 H1-B-DATA-2-EV_B OUT Even head data signal 2(B)
31 GND - GND
32 H1-A-DATA-1-EV_B OUT Even head data signal 1(A)
33 GND - GND
34 H1-A-HE-1_B OUT Head heat enable signal 1(A)
35 GND - GND
36 H1-A-DATA-0-EV_B OUT Even head data signal 0(A)
37 GND - GND
38 H1-A-HE-0_B OUT Head heat enable signal 0(A)
39 GND - GND
40 /ENCODER_A IN Carriage encoder output signal A
41 /ENCODER_B IN Carriage encoder output signal B
42 H-DASH_LICC2_B OUT Head analogue switch A/D trigger signal
43 H1-DASLK_LICC2 OUT Head analogue switch clock signal
44 H1-DLD_LICC2 OUT Head analogue switch latch signal
45 H1-DATA_LICC2 OUT Head analogue switch data signal

6-6
 Chapter 6

J3602 (to carriage relay PCB)

Pin Number Signal name IN/OUT Function
46 H1-DSOUT2 IN Head temperature output signal 2
47 H1-DSOUT1 IN Head temperature output signal 1
48 IO_ASIC_SCL_B IN/OUT Head ROM control signal (clock)
49 IO_ASIC_SDA IN/OUT Head ROM control signal (data)
50 GND - GND

6-7
 Chapter 6

6.2.2 Carriage relay PCB

0017-5656

J101 J103 J102

J601
J703

J702
J201 J202

F-6-2
T-6-23

J101
Pin Number Signal name IN/OUT Function
1 VMGND - GND
2 VMGND - GND
3 VMGND - GND
4 VMGND - GND
5 VM OUT Power supply (+32V)
6 VM OUT Power supply (+32V)
7 VM OUT Power supply (+32V)
8 VM OUT Power supply (+32V)
9 VM OUT Power supply (+32V)
10 VM OUT Power supply (+32V)
11 VM OUT Power supply (+32V)
12 VM OUT Power supply (+32V)
13 SNS5V OUT Power supply (+5V)
14 SNS5V OUT Power supply (+5V)
15 GND - GND
16 +3.3V OUT Power supply (+3.3V)
17 +3.3V OUT Power supply (+3.3V)
18 GND - GND
19 VH_MONI2 IN VH control signal 2
20 VH_ENB OUT VH power supply ON/OFF signal
21 VH_MONI1 IN VH control signal 1
22 VMGND - GND
23 VMGND - GND
24 VMGND - GND
25 VMGND - GND

T-6-24

J102
Pin Number Signal name IN/OUT Function
1 GND - GND
2 H1-D-DATA-7-OD_B OUT Odd head data signal 7(D)
3 GND - GND
4 H1-E-HE-8_B OUT Head heat enable signal 8(E)
5 GND - GND
6 H1-E-DATA-8-EV_B OUT Even head data signal 8(E)
7 GND - GND
8 H1-F-DATA-10-OD_B OUT Odd head data signal 10(F)
9 GND - GND
10 H1-E-DATA-9-OD_B OUT Odd head data signal 9(E)
11 GND - GND
12 H1-F-HE-10_B OUT Head heat enable signal 10(F)
13 GND - GND
14 H1-F-DATA-11-OD_B OUT Odd head data signal 11(F)
15 GND - GND
16 H1-F-HE-11_B OUT Head heat enable signal 11(F)
17 GND - GND
18 H1-F-DATA-11-EV_B OUT Even head data signal 11(F)
19 GND - GND
20 H1-F-DATA-10-EV_B OUT Even head data signal 10(F)
21 GND - GND

6-8
 Chapter 6

J102
Pin Number Signal name IN/OUT Function
22 H1-E-HE-9_B OUT Head heat enable signal 9(E)
23 GND - GND
24 H1-E-DATA-9-EV_B OUT Even head data signal 9(E)
25 GND - GND
26 H1-B-DATA-2-OD_B OUT Odd head data signal 2(B)
27 GND - GND
28 H1-B-DATA-3-OD_B OUT Odd head data signal 3(B)
29 GND - GND
30 H1-C-HE-4_B OUT Head heat enable signal 4(C)
31 GND - GND
32 H1-C-DATA-4-OD_B OUT Odd head data signal 4(C)
33 GND - GND
34 H1-B-HE-2_B OUT Head heat enable signal 2(B)
35 GND - GND
36 H1-A-DATA-1-OD_B OUT Odd head data signal 1(A)
37 GND - GND
38 H1-A-DATA-0-OD_B OUT Odd head data signal 0(A)
39 GND - GND
40 PWLED2_ON OUT Multi sensor LED2 drive signal
41 PWLED3_ON OUT Multi sensor LED3 drive signal
42 PWLED1_ON OUT Multi sensor LED1 drive signal
43 PWLED4_ON OUT Multi sensor LED4 drive signal
44 /CR_COVER IN Carriage cover sensor output signal
45 VH_DIS OUT VH selection signal
46 /OUT_ENB OUT Head data enable signal
47 /H3V_ON_B OUT Power supply (+3V)
48 MLT_SENS_1IN IN Multi sensor signal 1
49 MLT_SENS_2IN IN Multi sensor signal 2
50 GND - GND

T-6-25

J103
Pin Number Signal name IN/OUT Function
1 GND - GND
2 H1-E-DATA-8-OD_B OUT Odd head data signal 8(E)
3 GND - GND
4 H1-D-HE-7_B OUT Head heat enable signal 7(D)
5 GND - GND
6 H1-D-DATA-7-EV_B OUT Even head data signal 7(D)
7 GND - GND
8 H1-D-DATA-6-EV_B OUT Even head data signal 6(D)
9 GND - GND
10 H1-D-DATA-6-OD_B OUT Odd head data signal 6(D)
11 GND - GND
12 H1-D-HE-6_B OUT Head heat enable signal 6(D)
13 GND - GND
14 H1-C-HE-5_B OUT Head heat enable signal 5(C)
15 GND - GND
16 H1-C-DATA-5-OD_B OUT Odd head data signal 5(C)
17 GND - GND
18 H1_CLK_B OUT Head clock signal
19 GND - GND
20 /H1_LT_B OUT Head latch signal
21 GND - GND
22 H1-C-DATA-5-EV_B OUT Even head data signal 5(C)
23 GND - GND
24 H1-B-HE-3_B OUT Head heat enable signal 3(B)
25 GND - GND
26 H1-C-DATA-4-EV_B OUT Even head data signal 4(C)
27 GND - GND
28 H1-B-DATA-3-EV_B OUT Even head data signal 3(B)
29 GND - GND
30 H1-B-DATA-2-EV_B OUT Even head data signal 2(B)
31 GND - GND
32 H1-A-DATA-1-EV_B OUT Even head data signal 1(A)

6-9
 Chapter 6

J103
Pin Number Signal name IN/OUT Function
33 GND - GND
34 H1-A-HE-1_B OUT Head heat enable signal 1(A)
35 GND - GND
36 H1-A-DATA-0-EV_B OUT Even head data signal 0(A)
37 GND - GND
38 H1-A-HE-0_B OUT Head heat enable signal 0(A)
39 GND - GND
40 /ENCODER_A IN Carriage encoder output signal A
41 /ENCODER_B IN Carriage encoder output signal B
42 H-DASH_LICC2_B OUT Head analogue switch A/D trigger signal
43 H1-DASLK_LICC2 OUT Head analogue switch clock signal
44 H1-DLD_LICC2 OUT Head analogue switch latch signal
45 H1-DATA_LICC2 OUT Head analogue switch data signal
46 H1-DSOUT2 IN Head temperature output signal 2
47 H1-DSOUT1 IN Head temperature output signal 1
48 IO_ASIC_SCL_B IN/OUT Head ROM control signal (clock)
49 IO_ASIC_SDA IN/OUT Head ROM control signal (data)
50 GND - GND

T-6-26

J201
Pin Number Signal name IN/OUT Function
1 /CRENCA IN Linear encoder output signal A
2 SNS5V OUT Power supply (+5V)
3 /CRENCB IN Linear encoder output signal B
4 GND - GND
5 N.C - N.C

T-6-27

J202
Pin Number Signal name IN/OUT Function
1 +3.3V OUT Power supply (+3.3V)
2 GND - GND
3 /CR_COVER IN Carriage cover sensor output signal

T-6-28

J601
Pin Number Signal name IN/OUT Function
1 GND - GND
2 VHT OUT Head transistor drive power supply
3 VH_FB OUT VH feed back voltage +
4 VH2 OUT Power supply
5 VH2 OUT Power supply
6 VH2 OUT Power supply
7 VH2 OUT Power supply
8 VH2 OUT Power supply
9 VH2 OUT Power supply
10 VMGND - GND
11 VMGND - GND
12 VMGND - GND
13 VMGND - GND
14 VMGND - GND
15 VH1 OUT Power supply
16 VH1 OUT Power supply
17 VH1 OUT Power supply
18 VH1 OUT Power supply
19 VH1 OUT Power supply
20 VH1 OUT Power supply
21 VH1_FB OUT VH feed back voltage -
22 GND - GND
23 GND - GND
24 H3V OUT Power supply (+3V)
25 GND - GND
26 PWLED4 OUT Multi sensor LED 4 drive signal

6-10
 Chapter 6

J601
Pin Number Signal name IN/OUT Function
27 PWLED3 OUT Multi sensor LED 3 drive signal
28 PWLED2 OUT Multi sensor LED 2 drive signal
29 PWLED1 OUT Multi sensor LED 1 drive signal
30 VMGND - GND

T-6-29

J702
Pin Number Signal name IN/OUT Function
1 GND - GND
2 H1-B-DATA-2-OD OUT Odd head data signal 2(B)
3 GND - GND
4 H1-B-DATA-3-OD OUT Odd head data signal 3(B)
5 GND - GND
6 H1-C-HE-4* OUT Head heat enable signal 4(C)
7 GND - GND
8 H1-C-DATA-4-OD OUT Odd head data signal 4(C)
9 GND - GND
10 H1-E-DATA-8-EV OUT Even head data signal 8(E)
11 GND - GND
12 H1-D-HE-7* OUT Head heat enable signal 7(D)
13 GND - GND
14 H1-D-DATA-7-EV OUT Even head data signal 7(D)
15 GND - GND
16 H1-D-DATA-6-EV OUT Even head data signal 6(D)
17 GND - GND
18 H1-D-DATA-6-OD OUT Odd head data signal 6(D)
19 GND - GND
20 H1-D-HE-6* OUT Head heat enable signal 6(D)
21 GND - GND
22 H1-C-HE-5* OUT Head heat enable signal 5(C)
23 GND - GND
24 H1-C-DATA-5-OD OUT Odd head data signal 5(C)
25 GND - GND
26 H1-E-DATA-9-EV OUT Even head data signal 9(E)
27 GND - GND
28 H1-E-HE-9* OUT Head heat enable signal 9(E)
29 GND - GND
30 H1-F-DATA-10-EV OUT Even head data signal 10(F)
31 GND - GND
32 H1-F-DATA-11-EV OUT Even head data signal 11(F)
33 GND - GND
34 H1-D-DATA-7-OD OUT Odd head data signal 7(D)
35 GND - GND
36 H1-E-HE-8* OUT Head heat enable signal 8(E)
37 GND - GND
38 H1-E-DATA-8-OD OUT Odd head data signal 8(E)
39 GND - GND
40 H1-F-DATA-10-OD OUT Odd head data signal 10(F)
41 GND - GND
42 H1-E-DATA-9-OD OUT Odd head data signal 9(E)
43 GND - GND
44 H1-F-HE-10* OUT Head heat enable signal 10(F)
45 GND - GND
46 H1-F-DATA-11-OD OUT Odd head data signal 11(F)
47 GND - GND
48 H1-F-HE-11* OUT Head heat enable signal 11(F)
49 GND - GND
50 GND - GND

T-6-30

J703
Pin Number Signal name IN/OUT Function
1 GND - GND
2 MLT_SNS_2IN IN Multi sensor signal 2

6-11
 Chapter 6

J703
Pin Number Signal name IN/OUT Function
3 GND - GND
4 MLT_SNS_1IN IN Multi sensor signal 1
5 GND - GND
6 H1-A-HE-0* OUT Head heat enable signal 0(A)
7 GND - GND
8 H1-A-DATA-0-OD OUT Odd head data signal 0(A)
9 GND - GND
10 H1-A-DATA-1-OD OUT Odd head data signal 1(A)
11 GND - GND
12 H1-B-HE-2* OUT Head heat enable signal 2(B)
13 GND - GND
14 H1_LT* OUT Head latch signal
15 GND - GND
16 H1_CLK OUT Head clock signal
17 GND - GND
18 H1-A-DATA-0-EV OUT Even head data signal 0(A)
19 GND - GND
20 H1-A-HE-1* OUT Head heat enable signal 1(A)
21 GND - GND
22 H1-A-DATA-1-EV OUT Even head data signal 1(A)
23 GND - GND
24 H1-B-DATA-2-EV OUT Even head data signal 2(B)
25 GND - GND
26 H1-B-DATA-3-EV OUT Even head data signal 3(B)
27 GND - GND
28 H1-C-DATA-4-EV OUT Even head data signal 4(C)
29 GND - GND
30 H1-B-HE-3* OUT Head heat enable signal 3(B)
31 GND - GND
32 H1-C-DATA-5-EV OUT Even head data signal 0(A)
33 GND - GND
34 IO_ASIC_SDA OUT Head ROM control signal (data)
35 GND - GND
36 IO_ASIC_SCL OUT Head ROM control signal (clock)
37 GND - GND
38 H1_DSOUT1 IN Head temperature output signal 1
39 GND - GND
40 H1_DSOUT2 IN Head temperature output signal 2
41 SNS5V - GND
42 H1-DLD_LICC2 OUT Head analogue switch latch signal
43 GND - GND
44 H1-DATA_LICC2 OUT Head analogue switch data signal
45 GND - GND
46 H1-DASLK_LICC2 OUT Head analogue switch clock signal
47 GND - GND
48 H1-DASH_LICC2 OUT Head analogue switch A/D trigger signal
49 GND - GND
50 GND - GND

6-12
 Chapter 6

6.2.3 Head relay PCB

0017-5657

J101
J201
J103
J102
J601

F-6-3
T-6-31

J101
Pin Number Signal name IN/OUT Function
1 VMGND - GND
2 PWLED1 IN Multi sensor LED1 drive signal
3 PWLED2 IN Multi sensor LED2 drive signal
4 PWLED3 IN Multi sensor LED3 drive signal
5 PWLED4 IN Multi sensor LED4 drive signal
6 VMGND - GND
7 H3V IN Power supply (+3V)
8 GND - GND
9 GND - GND
10 VH1_FB IN VH feed back voltage -
11 VH1 IN Power supply
12 VH1 IN Power supply
13 VH1 IN Power supply
14 VH1 IN Power supply
15 VH1 IN Power supply
16 VH1 IN Power supply
17 VMGND - GND
18 VMGND - GND
19 VMGND - GND
20 VMGND - GND
21 VMGND - GND
22 VH2 IN Power supply
23 VH2 IN Power supply
24 VH2 IN Power supply
25 VH2 IN Power supply
26 VH2 IN Power supply
27 VH2 IN Power supply
28 VH_FB IN VH feed back voltage +
29 VHT IN Head transistor drive power supply
30 GND - GND

T-6-32

J102
Pin Number Signal name IN/OUT Function
1 IO-ASIC_SCL IN/OUT Head ROM control signal (clock)
2 IO-ASIC_SDA IN/OUT Head ROM control signal (data)
3 SNS5V IN Power supply (+5V)
4 H1-DASH_LICC2 IN Head analogue switch A/D trigger signal
5 H1-DASLK_LICC2 IN Head analogue switch clock signal
6 H1-DATA-LICC2 IN Head analogue switch data signal
7 H1-DLD_LICC2 IN Head analogue switch latch signal
8 H1_DSOUT2 OUT Head temperature output signal 2
9 H1_DSOUT1 OUT Head temperature output signal 1
10 GND - GND
11 /H1-E-HE-8 IN Head heat enable signal 8(E)
12 H1-E-DATA-8-OD IN Odd head data signal 8(E)
13 H1-E-DATA-9-OD IN Odd head data signal 9(E)
14 /H1-F-HE-10 IN Head heat enable signal 10(F)
15 H1-F-DATA-10-OD IN Odd head data signal 10(F)
16 H1-F-DATA-11-OD IN Odd head data signal 11(F)
17 /H1-F-HE-11 IN Head heat enable signal 11(F)
18 H1-F-DATA-11-EV IN Even head data signal 11(F)

6-13
 Chapter 6

J102
Pin Number Signal name IN/OUT Function
19 H1-F-DATA-10-EV IN Even head data signal 10(F)
20 /H1-E-HE-9 IN Head heat enable signal 9(E)
21 H1-E-DATA-9-EV IN Even head data signal 9(E)
22 H1-E-DATA-8-EV IN Even head data signal 8(E)
23 /H1-D-HE-7 IN Head heat enable signal 7(D)
24 H1-D-DATA-7-EV IN Even head data signal 7(D)
25 H1-D-DATA-6-EV IN Even head data signal 6(D)
26 /H1-D-HE-6 IN Head heat enable signal 6(D)
27 H1-D-DATA-6-OD IN Odd head data signal 6(D)
28 H1-D-DATA-7-OD IN Odd head data signal 7(D)
29 H1_CLK IN Head clock signal
30 H1-C-DATA-5-OD IN Odd head data signal 5(C)
31 /H1-C-HE-5 IN Head heat enable signal 5(C)
32 H1-C-DATA-5-EV IN Even head data signal 5(C)
33 /H1_LT IN Head latch signal
34 H1-C-DATA-4-EV IN Even head data signal 4(C)
35 /H1-B-HE-3 IN Head heat enable signal 3(B)
36 H1-B-DATA-3-EV IN Even head data signal 3(B)
37 H1-B-DATA-2-EV IN Even head data signal 2(B)
38 /H1-A-HE-1 IN Head heat enable signal 1(A)
39 H1-A-DATA-1-EV IN Even head data signal 1(A)
40 H1-A-DATA-0-EV IN Even head data signal 0(A)
41 /H1-A-HE-0 IN Head heat enable signal 0(A)
42 H1-A-DATA-0-OD IN Odd head data signal 0(A)
43 H1-A-DATA-1-OD IN Odd head data signal 1(A)
44 /H1-B-HE-2 IN Head heat enable signal 2(B)
45 H1-B-DATA-2-OD IN Odd head data signal 2(B)
46 H1-B-DATA-3-OD IN Odd head data signal 3(B)
47 /H1-C-HE-4 IN Head heat enable signal 4(C)
48 H1-C-DATA-4-OD IN Odd head data signal 4(C)
49 MLT_SNS_1IN OUT Multi sensor signal 1
50 MLT_SNS_2IN OUT Multi sensor signal 2

T-6-33

J103
Pin Number Signal name IN/OUT Function
1 GND - GND
2 GND - GND
3 H1-DASH_LICC2 OUT Head analogue switch A/D trigger signal
4 GND - GND
5 H1-DASLK_LICC2 OUT Head analogue switch clock signal
6 GND - GND
7 H1-DATA_LICC2 OUT Head analogue switch data signal
8 GND - GND
9 H1-DLD_LICC2 OUT Head analogue switch latch signal
10 SNS5V - GND
11 H1_DSOUT2 IN Head temperature output signal 2
12 GND - GND
13 H1_DSOUT1 IN Head temperature output signal 1
14 GND - GND
15 IO_ASIC_SCL OUT Head ROM control signal (clock)
16 GND - GND
17 IO_ASIC_SDA OUT Head ROM control signal (data)
18 GND - GND
19 H1-C-DATA-5-EV OUT Even head data signal 0(A)
20 GND - GND
21 H1-B-HE-3* OUT Head heat enable signal 3(B)
22 GND - GND
23 H1-C-DATA-4-EV OUT Even head data signal 4(C)
24 GND - GND
25 H1-B-DATA-3-EV OUT Even head data signal 3(B)
26 GND - GND
27 H1-B-DATA-2-EV OUT Even head data signal 2(B)
28 GND - GND
29 H1-A-DATA-1-EV OUT Even head data signal 1(A)

6-14
 Chapter 6

J103
Pin Number Signal name IN/OUT Function
30 GND - GND
31 H1-A-HE-1* OUT Head heat enable signal 1(A)
32 GND - GND
33 H1-A-DATA-0-EV OUT Even head data signal 0(A)
34 GND - GND
35 H1_CLK OUT Head clock signal
36 GND - GND
37 H1_LT* OUT Head latch signal
38 GND - GND
39 H1-B-HE-2* OUT Head heat enable signal 2(B)
40 GND - GND
41 H1-A-DATA-1-OD OUT Odd head data signal 1(A)
42 GND - GND
43 H1-A-DATA-0-OD OUT Odd head data signal 0(A)
44 GND - GND
45 H1-A-HE-0* OUT Head heat enable signal 0(A)
46 GND - GND
47 MLT_SNS_1IN IN Multi sensor signal 1
48 GND - GND
49 MLT_SNS_2IN IN Multi sensor signal 2
50 GND - GND

T-6-34

J201
Pin Number Signal name IN/OUT Function
1 PWLED1 OUT Multi sensor LED1 drive signal
2 PWLED2 OUT Multi sensor LED2 drive signal
3 PWLED3 OUT Multi sensor LED3 drive signal
4 PWLED4 OUT Multi sensor LED4 drive signal
5 GND - GND
6 MLT_SNS_1 IN Multi sensor signal 1
7 MLT_SNS_2 IN Multi sensor signal 2
8 +5V OUT Power supply (+5V)

T-6-35

J601
Pin Number Signal name IN/OUT Function
1 VH2 OUT Power supply
2 VH2 OUT Power supply
3 VH2 OUT Power supply
4 VHT12 OUT Head transistor drive power supply
5 H1-F-DATA-10-EV OUT Even head data signal 10(F)
6 IO_ASIC_SDA IN/OUT Head ROM control signal (data)
7 IO_ASIC_SCL IN/OUT Head ROM control signal (clock)
8 H3V_1 OUT Power supply (+3V)
9 H1-C-DIA1 IN Head DI sensor signal 1(C)
10 /H1-A-HE-1 OUT Head heat enable signal 1(A)
11 VH1 OUT Power supply
12 VH1 OUT Power supply
13 VH1 OUT Power supply
14 VH2 OUT Power supply
15 VH2 OUT Power supply
16 H1-E-DATA-9-OD OUT Odd head data signal 9(E)
17 /H1-F-HE-11 OUT Head heat enable signal 11(F)
18 H1-E-DIA1 IN Head DI sensor signal 1(E)
19 H1-D-DIA1 IN Head DI sensor signal 1(D)
20 H3V_1 OUT Power supply (+3V)
21 H3V_1 OUT Power supply (+3V)
22 H1-B-DATA-3-EV OUT Even head data signal 3(B)
23 H1-A-DATA-0-EV OUT Even head data signal 0(A)
24 /H1-B-HE-2 OUT Head heat enable signal 2(B)
25 VH1 OUT Power supply
26 VH1 OUT Power supply
27 H1-D-DIA2 IN Head DI sensor signal 2(D)

6-15
 Chapter 6

J601
Pin Number Signal name IN/OUT Function
28 /H1-E-HE-8 OUT Head heat enable signal 8(E)
29 H1-E-DIA2 IN Head DI sensor signal 2(E)
30 H1-F-DIA2 IN Head DI sensor signal 2(F)
31 /H1-E-HE-9 OUT Head heat enable signal 9(E)
32 H1-D-DATA-7-EV OUT Even head data signal 7(D)
33 H1-D-HE-6 OUT Head heat enable signal 6(D)
34 H1-C-DATA-5-OD OUT Odd head data signal 5(C)
35 H1-C-DATA-4-EV OUT Even head data signal 4(C)
36 H1-A-DATA-1-EV OUT Even head data signal 1(A)
37 H1-A-DIA2 IN Head DI sensor signal 2(A)
38 H1-B-DIA2 IN Head DI sensor signal 2(B)
39 /H1-C-HE-4 OUT Head heat enable signal 4(C)
40 H1-D-DATA-7-OD OUT Odd head data signal 7(D)
41 H1-E-DATA-8-OD OUT Odd head data signal 8(E)
42 /H1-F-HE-10 OUT Head heat enable signal 10(F)
43 H1-F-DATA-11-EV OUT Even head data signal 11(F)
44 H1-E-DATA-8-EV OUT Even head data signal 8(E)
45 H1-D-DATA-6-EV OUT Even head data signal 6(D)
46 H1-C-DIA2 IN Head DI sensor signal 2(C)
47 H1-C-DATA-5-EV OUT Even head data signal 5(C)
48 H1-B-DIA1 IN Head DI sensor signal 1(B)
49 /H1-A-HE-0 OUT Head heat enable signal 0(A)
50 H1-B-DATA-2-OD OUT Odd head data signal 2(B)
51 H1-B-DATA-3-OD OUT Odd head data signal 3(B)
52 H1-C-DATA-4-OD OUT Odd head data signal 4(C)
53 GND - GND
54 GND - GND
55 GND - GND
56 H1-F-DATA-11-OD OUT Odd head data signal 11(F)
57 H1-E-DATA-9-EV OUT Even head data signal 9(E)
58 GND - GND
59 H1-D-DATA-6-OD OUT Odd head data signal 6(D)
60 /H1-C-HE-5 OUT Head heat enable signal 5(C)
61 /H1-B-HE-3 OUT Head heat enable signal 3(B)
62 H1-A-DIA1 IN Head DI sensor signal 1(A)
63 H1-A-DATA-1-OD OUT Odd head data signal 1(A)
64 GND - GND
65 GND - GND
66 GND - GND
67 GND - GND
68 H1-F-DATA-10-OD OUT Odd head data signal 10(F)
69 H1-F-DIA1 IN Head DI sensor signal 1(F)
70 /H1-D-HE-7 OUT Head heat enable signal 7(D)
71 GND - GND
72 H1_CLK OUT Head clock signal
73 /H1_LT OUT Head latch signal
74 H1-B-DATA-2-EV OUT Even head data signal 2(B)
75 H1-A-DATA-0-OD OUT Odd head data signal 0(A)
76 GND - GND
77 GND - GND
78 GND - GND

6-16
 Chapter 6

6.3 Version Up

6.3.1 Firmware Update Tool

0013-6639

Use of the following tools allows you to update the firmware of the main controller incorporated in the printer.

- imagePROGRAF Firmware Update Tool

- L Printer Service Tool

1. imagePROGRAF Firmware Update Tool

imagePROGRAF Firmware Update Tool is the same as that for user.

Procedure:
1) Start imagePROGRAF Firmware Update Tool.
2) Place the printer in the online mode.
3) Transfer the firmware data to the printer according to the instructions shown on the display.
4) The data shown on the LCD on the operation panel changes and the firmware is updated automatically.
5) When firmware update is completed, the printer will start again.

File transfer route:

USB, IEEE1394, network

2. L Printer Service Tool

Procedure:
1) Start L Printer Service Tool.
2) Place the printer in the online mode.
3) Specify the firmware file(jdl) and then transfer it.
4) The data shown on the LCD on the operation panel changes and the firmware is updated automatically.
5) When firmware update is completed, the printer will start again.

File transfer route:

USB, IEEE1394, network

6-17
 Chapter 6

6.4 Service Tools

6.4.1 Tool List

0013-7528

T-6-36

General-purpose tools Application

Long phillips scerewdriver Inserting and removing screw

Phillips scerewdriver Inserting and removing screw

Flat-head screwdriver Removing the E-ring

Needle-nose pliers Inserting and removing the spring parts

Hex key wrench Inserting and removing hexagonal screws

Flat brush Applying grease

Lint free paper Wiping off ink

Rubber gloves Preventing ink stains

T-6-37

Special-purpose tools Application

Grease MOLYKOTE PG-641 Applying to specified locations

(CK-0562-000)

Grease PERMALUBE G-2 Applying to specified locations

(CK-0551-020)

Cover Switch Tool Pressing the cover switch

(QY9-0103-000)

6.4.2 Using the Cover Switch Tool

0012-6423

Use the cover switch tool[1] by inserting the hook into the cover switch.

[1]

[1]

F-6-4

6-18
Chapter 7 SERVICE MODE
 Contents

Contents

7.1 Service Mode .................................................................................................................................................................7-1

7.1.1 Service Mode Operation .............................................................................................................................................................. 7-1
7.1.2 Map of the Service Mode............................................................................................................................................................. 7-2
7.1.3 Details of Service Mode............................................................................................................................................................... 7-7
7.1.4 Sample Printout.......................................................................................................................................................................... 7-15
7.2 Special Mode................................................................................................................................................................7-20
7.2.1 Special Modes for Servicing ...................................................................................................................................................... 7-20
 Chapter 7

7.1 Service Mode

7.1.1 Service Mode Operation

0013-7777

a) How to enter the Service mode

Enter the Service mode following the procedure below.

1) Turn off the printer.

2) Turn on the printer while holding down the [Paper Source] button and [Information] button.
* Keep pressing the above buttons until "Initializing" appears on the display.
3) "S" is displayed in the upper right corner of the display showing the version.
4) After display of "Online", pressing the [Menu] button displays the SERVICE MODE top menu and the MESSAGE LED flashes.

* The Service mode is added to the options in the Main menu. The Service mode can be entered even in the error status (when an error message is shown on the
display) by turning the power off and then using the above key operation.

b) How to exit the Service mode

Turn off the printer.

c) Key operation in the service mode

- Selecting menus and parameters: [ ] or [ ] button
- Going to the next lower-level menu: [ ] button
- Going to the next higher-level menu: [ ] key
- Determining a selected menu or parameter: [OK] button

7-1
 Chapter 7

7.1.2 Map of the Service Mode

0019-6566

The hierarchy of menus and parameters in the Service mode is shown below.
T-7-1

First Level Second Level Third Level Fourth Level Fifth Level
DISPLAY PRINTINF YES/NO : Select YES to execute
print
SYSTEM S/N
TYPE
LF TYPE
TMP
SIZE LF
SIZE LF
SIZE CR
SIZE CR
HEAD S/N
LOT
INK C
---
BK
WARNING 1
---
20
ERROR 1
---
20
INK CHECK 000000
I/O DISPLAY I/O DISPLAY 1
I/O DISPLAY 2
ADJUST PRINT PATTERN NOZZLE 1 : Press the [OK] button to
execute
NOZZLE 2 : Press the [OK] button to
execute
NOZZLE 3 : Press the [OK] button to
execute
OPTICAL AXIS : Press the [OK] button to
execute
LF TUNING : Press the [OK] button to
execute
LF TUNING 2 : Press the [OK] button to
execute
SENSOR CHECK
HEAD ADJ. MANUAL HEAD ADJ DETAIL : Press the [OK]
button to execute
BASIC : Press the [OK]
button to execute
ADJ. SETTING A A-1 : Adjustment value
entry
---
A-24 : Adjustment value
entry
---
F F-1 : Adjustment value
entry
SAVE SETTINGS YES/NO
RESET SETTINGS YES/NO
NOZZLE CHK POS. YES/NO
GAP CALIB. YES/NO
CHANGE LF TYPE 0/1
REPLACE CUTTER YES/NO

7-2
 Chapter 7

T-7-2

First Level Second Level Third Level Fourth Level Fifth Level
COUNTER PRINTER LIFE TTL
LIFE ROLL
LIFE CUTSHEET
LIFE A
---
LIFE F
POWER ON
W-INK
CUTTER
WIPE
CARRIAGE PRINT
CR COUNT
CR DIST.
PRINT COUNT
PURGE CLN-A-1
CLN-A-2
CLN-A-3
CLN-A-6
CLN-A-7
CLN-A-10
CLN-A-11
CLN-A-15
CLN-A-16
CLN-A-17
CLN-A-TTL
CLN-M-1
CLN-M-4
CLN-M-5
CLN-M-6
CLN-M-TTL
CLEAR CLR-INK CONSUME
CLR-CUTTER EXC.
CLR-MTC EXC.
CLR-HEAD EXC.
CLR-UNIT A EXC.
CLR-UNIT D EXC.
CLR-UNIT F EXC.
CLR-UNIT H EXC.
CLR-UNIT K EXC.
CLR-UNIT M EXC.
CLR-FACTORY CNT.

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T-7-3

First Level Second Level Third Level Fourth Level Fifth Level
COUNTER EXCHANGE CUTTER EXC.
MTC EXC.
HEAD EXC.
BOARD EXC.(M/B)
UNIT A EXC.
UNIT D EXC.
UNIT F EXC.
UNIT H EXC.
UNIT K EXC.
UNIT M EXC.
DETAIL-CNT MOVE PRINTER
N-INK CHK(C)
---
N-INK CHK(BK)
MEDIACONFIG-CNT
INK-USE1 INK-USE1(C)
---
INK-USE1(BK)
INK-USE1(TTL)
N-INK-USE1(C)
---
N-INK-USE1(BK)
N-INK-USE1(TTL)
INK-USE2 INK-USE2(C)
---
INK-USE2(BK)
INK-USE2(TTL)
N-INK-USE2(C)
---
N-INK-USE2(BK)
N-INK-USE2(TTL)
INK-EXC INK-EXC(C)
---
INK-EXC(BK)
INK-EXC(TTL)
N-INK-EXC(C)
---
N-INK-EXC(BK)
N-INK-EXC(TTL)

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T-7-4

First Level Second Level Third Level Fourth Level Fifth Level
COUNTER MEDIA 1 NAME
TTL
TTL
ROLL
ROLL
CUTSHEET
CUTSHEET
---
MEDIA 7 NAME
TTL
TTL
ROLL
ROLL
CUTSHEET
CUTSHEET
MEDIA OTHER NAME
TTL
TTL
ROLL
ROLL
CUTSHEET
CUTSHEET
MEDIASIZE1 ROLL P-SQ 36-44
P-SQ 36-44
P-SQ 24-36
P-SQ 24-36
P-SQ 17-24
P-SQ 17-24
P-SQ -17
P-SQ -17
P-CNT 36-44
P-CNT 24-36
P-CNT 17-24
P-CNT -17
MEDIASIZE2 ROLL D-SQ 36-44
D-SQ 36-44
D-SQ 24-36
D-SQ 24-36
D-SQ 17-24
D-SQ 17-24
D-SQ -17
D-SQ -17
D-CNT 36-44
D-CNT 24-36
D-CNT 17-24
D-CNT -17
MEDIASIZE1 CUT P-SQ 36-44
P-SQ 36-44
P-SQ 24-36
P-SQ 24-36
P-SQ 17-24
P-SQ 17-24
P-SQ -17
P-SQ -17
P-CNT 36-44
P-CNT 24-36
P-CNT 17-24
P-CNT -17

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 Chapter 7

T-7-5

First Level Second Level Third Level Fourth Level Fifth Level
COUNTER MEDIASIZE2 CUT D-SQ 36-44
D-SQ 36-44
D-SQ 24-36
D-SQ 24-36
D-SQ 17-24
D-SQ 17-24
D-SQ -17
D-SQ -17
D-CNT 36-44
D-CNT 24-36
D-CNT 17-24
D-CNT -17
HEAD DOT CNT. 1 C
---
BK
TTL
HEAD DOT CNT. 2 C
---
BK
TTL
PARTS CNT. COUNTER A OK/W1/W2/E
PARTS A1 1:00
2:00
3:00
4:00
---
COUNTER M OK/W1/W2/E
PARTS M1 1:00
2:00
3:00
4:00
SETTING Pth ON/OFF
RTC DATE XXXX/XX/XX : Date entry
TIME XX:XX : Time entry
PV AUTO JUDGE ON/PFF
INITIALIZE WARNIG : Press the [OK] button to clear
ERROR : Press the [OK] button to clear
ADJUST : Press the [OK] button to clear
W-INK : Press the [OK] button to clear
PURGE : Press the [OK] button to clear
INK-USE CNT : Press the [OK] button to clear
CUTTER-CHG CNT : Press the [OK] button to clear
W-INK-CHG CNT : Press the [OK] button to clear
HEAD-CHG CNT : Press the [OK] button to clear
HDD BOX PASS. : Press the [OK] button to clear
PARTS-CHG CNT PARTS A1 : Press the [OK]
button to clear
---
PARTS M1 : Press the [OK]
button to clear
PARTS COUNTER PARTS A1 : Press the [OK]
button to clear
---
PARTS M1 : Press the [OK]
button to clear

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7.1.3 Details of Service Mode

0019-6568

This section provides details of the Service mode menu.

a) DISPLAY
Displays and prints the printer information.
1) PRINF INF
Prints adjustment values in the User menu, [DISPLAY] and [COUNTER] parameters on A4-size or lager paper.
When a roll media is used, the layout is optimized according to the media width.

2) SYSTEM
Displays the printer information shown below.
T-7-6

Display Description Unit

S/N Serial number of printer -
TYPE Type setting on main controller PCB -
* iPF720 is represented by 36.
LF TYPE Feed roller type: 0 or 1 -
TMP Ambient temperature degrees C
SIZE LF Detected size of loaded media (feed direction) mm
0 is always detected for the roll media.
SIZE LF Detected size of loaded media (feed direction) inch
0 is always detected for the roll media.
SIZE CR Detected size of loaded media (carriage scan direction) mm
SIZE CR Detected size of loaded media (carriage scan direction) inch

3) HEAD
Displays the following EEPROM information of the printhead.
T-7-7

Display Description
S/N Serial number of printhead
LOT Lot number of printhead

4) INK
Displays the numbers of days passed since installation of the following ink tanks.
T-7-8

Display Description Unit

BK Number of days passed since the BK ink tank was installed Day(s)
MBK Number of days passed since the MBK ink tank was installed Day(s)
MBK2 Number of days passed since the MBK2 ink tank was installed Day(s)
C Number of days passed since the C ink tank was installed Day(s)
M Number of days passed since the M ink tank was installed Day(s)
Y Number of days passed since the Y ink tank was installed Day(s)

5) WARNING
Displays the warning history (up to 20 events). The newest event has the smallest history number.

6) ERROR
Displays the error history (up to 20 events). The newest event has the smallest history number.

7) INK CHECK
Displays the history of execution of turning off the remaining ink level detection (by using the refilled ink tank) in the order of C, M, Y, MBK, MBK, BK.
0: No execution
1: Executed at least once

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b) I/O DISPLAY
The information of each sensor and switch is shown in the display.

Sensor and switch status is shown in the display.

ON=1 OFF or not used=0
ON = 1
OFF or not used = 0

Screen 1
T-7-9

I / O D I S P L A Y 1 Upper row
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Lower row

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 (Display position)

Screen 2
T-7-10

I / O D I S P L A Y 2 Upper row
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Lower row

17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Display position)

Screens 1 and 2 are selectable with the [ ] and [ ] buttons.

These screens display the associated sensor status as listed in the table below.
T-7-11

Display
Sensor name LCD display contents
position
1 Pump Cam Sensor 0: Sensor ON , 1: Sensor OFF
2 Valve Open/Closed Detection Sensor 0: Sensor ON , 1: Sensor OFF
3 (Not Used) 0
4 (Not Used) 0
5 (Not Used) 0
6 (Not Used) 0
7 Feed Roller HP Sensor 0: Sensor ON , 1: Sensor OFF
8 Upper Cover Lock Switch(L/R) 0: Cover open , 1: Cover close
9 Carriage Cover Sensor 0: Cover open , 1: Cover close
10 Ink Tank Cover Switch 0: Cover open , 1: Cover close
11 (Not Used) 0
12 (Not Used) 0
13 (Not Used) 0
14 (Not Used) 0
15 (Not Used) 0
16 (Not Used) 0
17 (Not Used) 0
18 (Not Used) 0
19 (Not Used) 0
20 (Not Used) 0
21 (Not Used) 0
22 Lift Cam Sensor 0: Sensor ON , 1: Sensor OFF
23 Pressure Release Switch 0: Pinch Roller Unit open , 1: Pinch Roller Unit close
24 Media Sensor 0: Sensor ON , 1: Sensor OFF
25 (Not Used) 0
26 (Not Used) 0
27 (Not Used) 0
28 (Not Used) 0
29 (Not Used) 0
30 (Not Used) 0
31 (Not Used) 0
32 (Not Used) 0

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c) ADJUST
Performs adjustments and prints the adjustment and check patterns necessary for adjusting the printer parts.

1) PRINT PATTERN
T-7-12

Display Description

NOZZLE 1 Prints the nozzle check pattern by single direction/ single pass without using the non-
discharging back up.
It is used to check for the non-discharging nozzles.
- Media size: A4
- Media type: any
NOZZLE 2 Print a 100% solid print pattern (used to check the ink reaction that cannot be checked with
"NOZZLE 1") in the single path direction. Use this method when checking blocked nozzles.
- Use paper with a height equal to or longer than that of A4-sized paper (in portrait orientation).
- Any media type is acceptable.
NOZZLE 3 Print a 100% solid print pattern (used to check the ink reaction that cannot be checked with
"NOZZLE 1") in the single path direction. Use this method when checking blocked nozzles.
(The print drive control method is different from that for "NOZZLE 2".)
- Use paper with a height equal to or longer than that of A4-sized paper (in portrait orientation).
- Any media type is acceptable.
OPTICAL AXIS Prints the pattern and adjusts the optical axis of the multi sensor.
For details, refer to "Disassembly/Reassembly" > "Adjustment and Setup Items" > "Procedure
after replacing the carriage unit or multi sensor".
- Media type: photo glossy paper

LF TUNING Carry out automatic correction of eccentricity of the feed roller. For more details, refer to
"Disassembly/Reassembly" > "Adjustment and Setup Items" > "Procedure after replacing the
feed roller and reed roller encoder".
- The media type is "gloss photo paper".
LF TUNING 2 Carry out manual correction of eccentricity of the feed roller. For more details, refer to
"Disassembly/Reassembly" > "Adjustment and Setup Items" > "Procedure after replacing the
feed roller and reed roller encoder".
- The media type is "gloss photo paper".
SENSOR CHECK * For Factory

SENSOR CHECK are intended for factory adjustment purposes.

No adjustment by service personnel is required.

2) HEAD ADJ.
Set or initialize the registration adjustment values of each printheads.
T-7-13

Display Description

MANUAL HEAD ADJ DETAIL Prints the detail patterns for the manual head adjustment.
After printing, the mode will change to [ADJ. SETTING]. Check the printed patterns and input the set values.

BASIC Prints the basic patterns for the manual head adjustment.
After printing, the mode will change to [ADJ. SETTING]. Check the printed patterns and input the set values.

ADJ. SETTING A to F A-1 to F-1 This mode is to input the registration adjustment values.
It is possible to return the values to the former one by printing the status print before changing the value.

SAVE SETTINGS Save the registration adjustment values that has been input.

RESET SETTINGS Initialize the registration adjustment values (to 0).

3) NOZZLE CHK POS.

This mode for adjusting the optical axis of the head management sensor. For details, refer to "Disassembly/Reassembly" > "Adjustment and Setup Items" > "Pro-
cedure after replacing the head management sensor".

4) GAP CLIB.
This mode measures the gap between the printhead and media by multi sensor and corrects the calibration value.
5) CHANGE LF TYPE
Change the type of the feed roller.
0: Old feed roller
1: New feed roller

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d) REPLACE
1) CUTTER
This mode is for replacing the cutter unit.

e) COUNTER
Displays the life (operation frequency and time) of each unit, print counts for each media type, and else.
The count values can be printed from [PRINT INF].

1) PRINTER: Counters related to product life

T-7-14

Display Description Unit

LIFE TTL Cumulative number of printed media (equivalent of A4) sheets
LIFE ROLL Cumulative number of printed roll media (equivalent of A4) sheets
LIFE CUTSHEET Cumulative number of printed cut sheets (equivalent to A4) sheets
LIFE A-F Cumulative number of printed media for environments A to F sheets
POWER ON Cumulative power-on time (excluding the sleep time) Hours
W-INK Remaining capacity of the maintenance cartridge %
CUTTER Number of cutting operations (count as 1 by moving back and forth) Times
WIPE Number of wiping operations Times

2) CARRIAGE: Counters related to carriage unit

T-7-15

Display Description Unit

PRINT Cumulative printing time Hours
CR COUNT Cumulative carriage scan count (count as 1 by moving back and forth) Times
CR DIST. Cumulative carriage scan distance (count as 1 by moving 210mm) Times
PRINT COUNT Cumulative print end count (count as 1 by capping) Times

3) PURGE: Counters related to purge unit

T-7-16

Display Description Unit

CLN-A-1 Cumulative number of automatic cleaning 1 (normal suction) operations Times
CLN-A-2 Cumulative number of automatic cleaning 2 (ink level adjusting) operations Times
CLN-A-3 Cumulative number of automatic cleaning 3 (initial filling) operations Times
CLN-A-6 Cumulative number of automatic cleaning 6 (strong normal suction) operations Times
CLN-A-7 Cumulative number of automatic cleaning 7 (aging) operations
CLN-A-10 Cumulative number of automatic cleaning 10 (ink filling after secondary transportation) operations Times
CLN-A-11 Cumulative number of automatic cleaning 11 (ink filling after head replacement) operations Times
CLN-A-15 Cumulative number of automatic cleaning 15 (dot count small suction) operations Times
CLN-A-16 Cumulative number of automatic cleaning 16 (sedimented ink agitation) operations Times
CLN-A-17 Cumulative number of automatic cleaning 17 (small suction) operations Times
CLN-A-TTL Total number of automatic cleaning operations Times
CLN-M-1 Cumulative number of manual cleaning 1 (normal suction) operations Times
CLN-M-4 Cumulative number of manual cleaning 4 (ink draining from head after head replacement) operations Times
CLN-M-5 Cumulative number of manual cleaning 5 (ink draining from head and tube before transportation ) operations Times
CLN-M-6 Cumulative number of manual cleaning 6 (normal strong suction) operations Times
CLN-M-TTL Total number of manual cleaning operations Times

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 Chapter 7

4) CLEAR: Counters related to counter initialization

T-7-17

Display Description Unit

CLR-INK CONSUME Cumulative count of ink section consumption amount clearing Times
CLR-CUTTER EXC. Cumulative count of cutter replacement count clearing Times
CLR-MTC EXC. Cumulative count of maintenance cartridge replacement count clearing Times
CLR-HEAD EXC. Cumulative count of printhead replacement count clearing Times
CLR-UNIT A EXC. Cumulative count of unit A(waste ink system) replacement count clearing Times
CLR-UNIT D EXC. Cumulative count of unit D(carriage unit) replacement count clearing Times
CLR-UNIT F EXC. Cumulative count of unit F(ink supply system) replacement count clearing Times
CLR-UNIT H EXC. Cumulative count of unit H(purge) replacement count clearing Times
CLR-UNIT K EXC. Cumulative count of unit K(head management sensor) replacement count clearing Times
CLR-UNIT M EXC. Cumulative count of unit M(carriage motor) replacement count clearing Times
CLR-FACTORY CNT. For factory Times

5) EXCHANGE: Counters related to parts replacement

T-7-18

Display Description Unit

CUTTER EXC. Cutter replacement count Times
(Count of executing cutter replacement mode)
MTC EXC. Maintenance cartridge replacement count Times
HEAD EXC. Printhead replacement count Times
BOARD EXC.(M/B) Main controller PCB replacement count Times
UNIT A EXC. Unit A (waste ink system) replacement count Times
(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS A])
UNIT D EXC. Unit D (carriage unit) replacement count Times
(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS D])
UNIT F EXC. Unit F (ink supply system) replacement count Times
(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS F])
UNIT H EXC. Unit H (purge unit) replacement count Times
(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS H])
UNIT K EXC. Unit K (head management sensor) replacement count Times
(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS K])
UNIT M EXC. Unit M (carriage unit) replacement count Times
(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS M])

6) DETAIL-CNT: Other counters

T-7-19

Display Description Unit

MOVE PRINTER Count of [Move Printer] operations Times
N-INKCHK(XX) XX: Ink color Times
Count of turning off the ink remaining level detection for each color
MEDIACONFIG-CNT Count of media registered by media editor Times

7) INK-USE1: Counters related to ink consumption

T-7-20

Display Description Unit

INK-USE1(XX) XX: Ink color ml
Cumulative consumption amount of generic ink
INK-USE1(TTL) Total amount of the cumulative consumption of generic ink ml

N-INK-USE1(XX) XX: Ink color ml

Cumulative consumption amount of refilled ink
N-INK-USE1(TTL) Total amount of the cumulative consumption of refilled ink ml

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 Chapter 7

8) INK-USE2: Counters related to ink consumption

T-7-21

Display Description Unit

INK-USE2(XX) XX: Ink color ml
Consumption amount of generic ink of the currently installed ink tank.
INK-USE2(TTL) Total consumption amount of generic ink of the currently installed ink tanks ml
N-INK-USE2(XX) XX: Ink color ml
Consumption amount of refilled ink of the currently installed ink tank
N-INK-USE2(TTL) Total consumption amount of refilled ink of the currently installed ink tanks ml

9) INK-EXC: Counters related to ink tank replacement

T-7-22

Display Description Unit

INK-EXC(XX) XX: Ink color ml
Cumulative count of generic ink tank replacement
INK-EXC(TTL) Total amount of tho cumulative count of generic ink tank replacement ml

N-INK-EXC(XX) XX: Ink color ml

Cumulative count of refilled ink tank replacement
N-INK-EXC(TTL) Total amount of tho cumulative count of refilled ink tank replacement ml

10) MEDIA x (x: 1 to 7): Counters related to media

One to seven media types are displayed individually in order with large cumulative print area.
T-7-23

Display Description Unit

NAME Media type -
TTL Total amount of cumulative print area of roll media and cut sheet (metric) m2
TTL Total amount of cumulative print area of roll media and cut sheet (inch) Sq.f
ROLL Cumulative print area of roll media (metric) m2
ROLL Cumulative print area of roll media (inch) Sq.f
CUT SHEET Cumulative print area of cut sheet (metric) m2
CUT SHEET Cumulative print area of cut sheet (inch) Sq.f

11) MEDIA OTHER: Counters related to media

Displays the total amount of cumulative print area of the other media type than the above-mentioned
T-7-24

Display Description Unit

NAME Media type -
TTL Total amount of cumulative print area of roll media and cut sheet (metric) m2
TTL Total amount of cumulative print area of roll media and cut sheet (inch) Sq.f
ROLL Cumulative print area of roll media (metric) m2
ROLL Cumulative print area of roll media (inch) Sq.f
CUT SHEET Cumulative print area of cut sheet (metric) m2
CUT SHEET Cumulative print area of cut sheet (inch) Sq.f

12) MEDIASIZE1 ROLL: Counters related to roll media printing

T-7-25

Display Description Unit

P-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (physical size) m2/Sq.f
P-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (physical size) m2/Sq.f
P-SQ 17-24 Cumulative print area of paper equal to or larger than 17 inches but less than 24 inches (physical size) m2/Sq.f
P-SQ -17 Cumulative print area of paper less than 17 inches (physical size) m2/Sq.f
P-CNT 36-44 Cumulative number of sheets of A4-equivalent paper equal to or larger than 36 inches but less than 44 inches sheets
(physical size)
P-CNT 24-36 Cumulative number of sheets of A4-equivalent paper equal to or larger than 24 inches but less than 36 inches sheets
(physical size)
P-CNT 17-24 Cumulative number of sheets of A4-equivalent paper equal to or larger than 17 inches but less than 24 inches sheets
(physical size)
P-CNT -17 Cumulative number of sheets of A4-equivalent paper less than 17 inches (physical size) sheets

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 Chapter 7

13) MEDIASIZE2 ROLL: Counters related to roll media printing

T-7-26

Display Description Unit

D-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (data size) m2/Sq.f
D-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (data size) m2/Sq.f
D-SQ 17-24 Cumulative print area of paper equal to or larger than 17 inches but less than 24 inches (data size) m2/Sq.f
D-SQ -17 Cumulative print area of paper less than 17 inches (data size) m2/Sq.f
D-CNT 36-44 Cumulative number of sheets of A4-equivalent paper equal to or larger than 36 inches but less than 44 inches sheets
(data size)
D-CNT 24-36 Cumulative number of sheets of A4-equivalent paper equal to or larger than 24 inches but less than 36 inches sheets
(data size)
D-CNT 17-24 Cumulative number of sheets of A4-equivalent paper equal to or larger than 17 inches but less than 24 inches sheets
(data size)
D-CNT -17 Cumulative number of sheets of A4-equivalent paper less than 17 inches (data size) sheets

14) MEDIASIZE1 CUT: Counters related to cut sheet printing

T-7-27

Display Description Unit

P-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (physical size) m2/Sq.f
P-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (physical size) m2/Sq.f
P-SQ 17-24 Cumulative print area of paper equal to or larger than 17 inches but less than 24 inches (physical size) m2/Sq.f
P-SQ -17 Cumulative print area of paper less than 17 inches (physical size) m2/Sq.f
P-CNT 36-44 Cumulative number of sheets of A4-equivalent paper equal to or larger than 36 inches but less than 44 inches sheets
(physical size)
P-CNT 24-36 Cumulative number of sheets of A4-equivalent paper equal to or larger than 24 inches but less than 36 inches sheets
(physical size)
P-CNT 17-24 Cumulative number of sheets of A4-equivalent paper equal to or larger than 17 inches but less than 24 inches sheets
(physical size)
P-CNT -17 Cumulative number of sheets of A4-equivalent paper less than 17 inches (physical size) sheets

15) MEDIASIZE2 CUT: Counters related to cut sheet printing

T-7-28

Display Description Unit

D-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches (data size) m2/Sq.f
D-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than 36 inches (data size) m2/Sq.f
D-SQ 17-24 Cumulative print area of paper equal to or larger than 17 inches but less than 24 inches (data size) m2/Sq.f
D-SQ -17 Cumulative print area of paper less than 17 inches (data size) m2/Sq.f
D-CNT 36-44 Cumulative number of sheets of A4-equivalent paper equal to or larger than 36 inches but less than 44 inches sheets
(data size)
D-CNT 24-36 Cumulative number of sheets of A4-equivalent paper equal to or larger than 24 inches but less than 36 inches sheets
(data size)
D-CNT 17-24 Cumulative number of sheets of A4-equivalent paper equal to or larger than 17 inches but less than 24 inches sheets
(data size)
D-CNT -17 Cumulative number of sheets of A4-equivalent paper less than 17 inches (data size) sheets

16) HEAD DOT CNT.1: Counter related to dot count

T-7-29

Display Description Unit

XX XX: Ink color (x 1,000,000) dots
Dot counts of each colors of the currently installed printhead
TTL Total dot counts of each colors of the currently installed printhead (x 1,000,000) dots

17) HEAD DOT CNT.2: Counter related to dot count

T-7-30

Display Description Unit

XX XX: Ink color (x 1,000,000) dots
Cumulative dot counts of each colors
TTL Total cumulative dot counts of each colors (x 1,000,000) dots

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 Chapter 7

18) PARTS CNT. : Counter related to consumable parts

T-7-31

Display Description Unit

COUNTER x x: Unit number of consumable parts Day(s)
(For detail, refer to "Maintenance and Inspection" > "Consumable Parts")

Display the status and the days passed since the counter resetting.
- Status
OK: Use rate (until part replacement) of all consumable parts included in each unit are below 90%.
W1: Use rate (until part replacement) of either of the consumable parts included in each unit has reached
90% or more.
W2: Use rate (until part replacement) of either of the consumable parts included in each unit has reached
100%, but no need to stop the printer.
E : Use rate (until part replacement) of either of the consumable parts included in each unit has reached
100%, and the printer needs to be stopped.
PARTS yy 1: yy: Unit number of consumable parts
(For detail, refer to "Maintenance and Inspection" > "Consumable Parts")
Counter of the consumable part (current)
2: Life of the consumable part
3: Use rate until part replacement %
4: Counter of the consumable part (accumulate)

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 Chapter 7

f) SETTING
Make various settings.

1) Pth
Turn on or off the head pulse rank control function.
Default: OFF

2) RTC
Set RTC (real time clock) after replacing the lithium battery on the main controller PCB.
T-7-32

Display Description
DATE yyyy/mm/dd Set date
TIME hh:mm Set time

3) PV AUTO JUDGE
Sets ink saver mode.
Default: OFF

g) INITIALIZE
Clear the [DISPLAY] histories, [ADJUST] settings, [COUNTER] values, and other parameters.
T-7-33

Display Description
WARNING Initialize the history of WARNING.
(All displayed contents of [DISPLAY] > [WARNING] will be initialized.)
ERROR Initialize the history of ERROR.
(All displayed contents of [DISPLAY] > [ERROR] will be initialized.)
ADJUST Initialize the value of band adjustment (by user) and head adjustment.
The automatically adjusted value will not be initialized.
W-INK Initialize the remaining capacity (%) of the maitenance cartridge.
(Clear [COUNTER] > [PRINTER] > [W-INK])
PURGE Initialize the counter related to purge unit.
(Clear [COUNTER] > [PURGE])
INK-USE CNT Initialize the consumption amount of ink.
(Clear [COUNTER] > [INK-USE2], and count up [COUNTER] > [CLEAR] > [CLR-INK CONSUME])
CUTTER-CHG CNT Initialize the cutter unit replacement frequency.
(Clear [COUNTER] > [EXCHANGE] > [CUTTER EXC.], and count up [COUNTER] > [CLEAR] > [CLR-CUTTER
EXC.])
W-INK-CHG CNT Initialize the maintenance cartridge replacement frequency.
(Clear [COUNTER] > [EXCHANGE] > [MTC EXC.], and count up [COUNTER] > [CLEAR] > [CLR-MTC EXC.])
HEAD-CHG CNT Initialize the printhead replacement frequency.
(Clear [COUNTER] > [EXCHANGE] > [HEAD EXC.], and count up [COUNTER] > [CLEAR] > [CLR-HEAD
EXC.])
HDD BOX PASS. Initialize the BOX password of the hard disk drive to factory default.

PARTS-CHG PARTS xx xx: Unit number of consumable parts

CNT (For details, refer to "Maintenance and Inspection" > "Consumable Parts")
Initialize the consumable part replacement frequency.
(Clear [COUNTER] > [EXCHANGE] > [UNIT x EXC], and count up [COUNTER] > [CLEAR] > [CLR-UNIT x
EXC.])
PARTS PARTS xx xx: Unit number of consumable parts
COUNTER (For details, refer to "Maintenance and Inspection" > "Consumable Parts")
Initialize the counter amount of the consumable parts.
(Clear [COUNTER] > [PARTS CNT.] > [PARTS x])
* After replacing the consumable part, be sure to execute this menu.

7-15
 Chapter 7

7.1.4 Sample Printout

0019-6569

a) PRINTINF
A sample printout that is produced by executing [SERVICE MODE] > [DISPLAY] > [PRINTINF] is shown below, along with instructions about how to interpret it.

xxxx PRINT INF

(1) Firm:00.49 Boot:00.31 MIT(DBF):9303 MIT(DB):1.02 S/N:DF029090
(2) SYSTEM
TYPE:DF029090 24 0 TMP:26 SIZE_LF: 0.0 SIZE_CR: 514.3
HEAD S/N:39410000
HEAD LOT:166L09A0
INK
C :0 M :0 Y :0 MBK :0MBK2 :0 BK :0
WARNING
01:0000 02:0000 03:0000 04:0000 05:0000
06:0000 07:0000 08:0000 09:0000 10:0000
11:0000 12:0000 13:0000 14:0000 15:0000
16:0000 17:0000 18:0000 19:0000 20:0000
ERROR
01:03060A00-2E01 02:0000 03:0000 04:0000 05:0000
06:0000 07:0000 08:0000 09:0000 10:0000
11:0000 12:0000 13:0000 14:0000 15:0000
16:0000 17:0000 18:0000 19:0000 20:0000
INK CHK: C:0 M:0 Y:0 MBK:0 MBK2:0 BK:0
(3) COUNTER
PRINTER
LIFE TTL:0
LIFE ROLL:0 LIFE CUTSHEET:0
LIFE A:0 B:0 C:0 D:0 E:0 F:0

MEDIA 7 MEDIA OTHER

NAME : NAME : OTHER
TTL : 0.0 m2 0.0 sq.f TTL : 0.0 m2 0.0 sq.f
ROLL : 0.0 m2 0.0 sq.f ROLL : 0.0 m2 0.0 sq.f
CUTSHEET : 0.0 m2 0.0 sq.f CUTSHEET : 0.0 m2 0.0 sq.f

PARTS COUNTER
(a) (b) (c) (d) (e) (f)
COUNTER A : OK 36
PARTS A1 : 0.0 36.1 0% 0.0
PARTS A2 : 0.0 36.1 0% 0.0
COUNTER D : OK 36
PARTS D1 1362 13028571 0% 1362
PARTS D2 : 377 6700000 0% 377
PARTS D3 : 2238 16500000 0% 2238
COUNTER F : OK 36
PARTS F1 : 377 4000000 0% 377
COUNTER H : OK 36
PARTS H1 : 15 50000 0% 15
COUNTER K : OK 36
PARTS K1 : 4 12500 0% 4
COUNTER M : OK 36
PARTS M1 : 0 750 0% 0

(4) PV AUTO JUDGE : ON(NORMAL) , 1

(a) (b)
F-7-1

7-16
 Chapter 7

(1) Version numbers of the firmware installed in the printer, boot ROM, and MIT DB format

(2) Printer information

For more item details, see "Detail of Service Mode" > "a) Display".

(3) Counter information

For more item details, see "Detail of Service Mode" > "e) Counter".
(a) Consumables status
(b) Number of days elapsed since the counter was last reset
(c) Counter value
(d) Value with which consumables reach their replacement timing
(e) Ratio of the current count to the replacement timing
(f) Cumulative counter value

(4) Ink saver mode setting

(a) Ink saver mode status
(b) Number of times ink save mode has been executed (unit: times).

7-17
 Chapter 7

b) NOZZLE 1
A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [NOZZLE 1] is shown below.

Nozzle Check Pattern SERVICE

F-7-2
c) NOZZLE 2/NOZZLE 3
A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [NOZZLE 2] or [NOZZLE 3]is shown below.

F-7-3

d) OPTICAL AXIS
A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [OPTICAL AXIS] is shown below.

F-7-4

7-18
 Chapter 7

e) DETAIL
A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [AUTO HEAD ADJ]> [DETAIL] is shown below.
Printhead Adjustment Pattern

A-1 A-3 A-5 A-7 A-9 A-11 B-1 B-2 B-3 B-4 B-5 B-6
0 0 0 0 0 0 0 0 0 0 0 0

2 2 2 2 2 2 2 2 2 2 2 2

4 4 4 4 4 4 4 4 4 4 4 4

6 6 6 6 6 6 6 6 6 6 6 6

8 8 8 8 8 8 8 8 8 8 8 8

10 10 10 10 10 10 10 10 10 10 10 10

12 12 12 12 12 12 12 12 12 12 12 12

14 14 14 14 14 14 14 14 14 14 14 14

16 16 16 16 16 16 16 16 16 16 16 16

18 18 18 18 18 18 18 18 18 18 18 18

20 20 20 20 20 20 20 20 20 20 20 20

A-2 A-4 A-6 A-8 A-10 A-12 C-1 C-2 C-3 C-4 C-5
0 0 0 0 0 0 0 0 0 0 0

2 2 2 2 2 2 2 2 2 2 2

4 4 4 4 4 4 4 4 4 4 4

6 6 6 6 6 6 6 6 6 6 6

8 8 8 8 8 8 8 8 8 8 8

10 10 10 10 10 10 10 10 10 10 10

12 12 12 12 12 12 12 12 12 12 12

14 14 14 14 14 14 14
6 6
16 16 16 16 16
8 8 8 8 8
18 18 18
10 10 10 10 10 10 10

12 12 12 12 12 12 12 12

14 14 14 14 14 14 14 14 14 14 14

16 16 16 16 16 16 16 16 16 16 16

18 18 18 18 18 18 18 18 18 18 18

20 20 20 20 20 20 20 20 20 20 20

Canon imagePROGRAF iPF600 Printhead Adjustment Pattern

D-1 D-2 D-3 D-4 D-5 D-6

0 0 0 0 0 0

2 2 2 2 2 2

4 4 4 4 4 4

6 6 6 6 6 6

8 8 8 8 8 8

10 10 10 10 10 10

12 12 12 12 12 12

14 14 14 14 14 14

16 16 16 16 16 16

18 18 18 18 18 18

20 20 20 20 20 20

D-7 D-8 D-9 D-10 D-11 D-12

0 0 0 0 0 0

2 2 2 2 2 2

4 4 4 4 4 4

6 6 6 6 6 6

8 8 8 8 8 8

10 10 10 10 10 10

12 12 12 12 12 12

14 14 14 14 14 14

16 16 16 16 16 16

18 18 18 18 18 18

20 20 20 20 20 20

E-1 E-2 E-3 E-4 E-5

0 0 0 0 0

1 1 1 1 1

2 2 2 2 2

3 3 3 3 3

4 4 4 4 4

F-1

0 2 4 6 8

10 12

F-7-5

7-19
 Chapter 7

f) BASIC
A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [AUTO HEAD ADJ]> [BASIC] is shown below.
Printhead Adjustment Pattern

D-1 D-2 D-3 D-4 D-5 D-6

0 0 0 0 0 0

2 2 2 2 2 2

4 4 4 4 4 4

6 6 6 6 6 6

8 8 8 8 8 8

10 10 10 10 10 10

12 12 12 12 12 12

14 14 14 14 14 14

16 16 16 16 16 16

18 18 18 18 18 18

20 20 20 20 20 20

D-7 D-8 D-9 D-10 D-11 D-12

0 0 0 0 0 0

2 2 2 2 2 2

4 4 4 4 4 4

6 6 6 6 6 6

8 8 8 8 8 8

10 10 10 10 10 10

12 12 12 12 12 12

14 14 14 14 14 14

16 16 16 16 16 16

18 18 18 18 18 18

20 20 20 20 20 20

F-7-6

7-20
7.2 Special Mode

7.2.1 Special Modes for Servicing

0014-3355

This printer supports the following special modes in addition to the service mode:
- PCB replacement mode
- Download mode
- Counter display mode

1. PCB replacement mode

This mode is used when replacing the main PCB or MC relay PCB.
By executing this mode,
- Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.
- The data such as the settings and counter values are copied to the MC relay PCB.

a) Entering the PCB replacement mode

Follow the same procedure as that for entering the service mode.
(With the "Paper Source" button and "Information" button pressed down, turn on the "Power" button.)
When the printer starts up, compare the serial number memorized in the main PCB's EEPROM with that memorized in the MC relay PCB's EEPROM. If
they do not match, or no serial number is memorized in either EEPROM, enter the PCB replacement mode.
While you are in the PCB replacement mode, the MESSAGE LED, roll media LED, and ONLINE LED are lit.

b) Procedure
Select "CPU BOARD" or "MC BOARD" using the [ ] and [ ] buttons, and then press the [OK] button to determine it.
- CPU BOARD
Select this after replacing the main PCB.
The data in the MC relay PCB is copied to the main PCB.

- MC BOARD
Select this before replacing the main PCB.
The data in the main PCB is copied to the MC relay PCB.
Use this when the MC relay PCB is a new one.

c) Exiting the PCB replacement mode

Turning off the Power button of the printer allows you to exit the PCB replacement mode.

For details on how to replace the PCB, see Parts Replacement Procedure > Disassembly/Reassembly > Points to Note on Disassembly and Reassembly >
Boards.

2. Download mode
Use this mode only when updating the firmware without performing initialization.

a) Entering the download mode

1) Turning off the Power button of the printer.
2) With the "Stop" and "Information" buttons pressed down, turn on the Power button of the printer.
* Keep pressing the above buttons until "Initializing" appears on the display.

b) Procedure
When "Download Mode/Send Firmware" is shown on the display, transfer the firmware.
When downloading of the firmware is completed, the printer is turned off automatically.
3. Counter display mode
Use this mode to view only printer counter information.

a) Invoking counter display mode

1) Press the [MENU] button to keep [Information] > [System Info] selected.
2) Press the [ ] button whole holding down the [MENU] button + [OK] button to invoke counter display mode.

b) How to view counter display mode

- S/N: Unit serial number
- CNT: Number of copies printed in A4 terms (unit: copies)
Chapter 8 ERROR CODE
 Contents

Contents

8.1 Outline............................................................................................................................................................................8-1
8.1.1 Outline.......................................................................................................................................................................................... 8-1
8.2 Warning Table................................................................................................................................................................8-2
8.2.1 Warnings ...................................................................................................................................................................................... 8-2
8.3 Error Table .....................................................................................................................................................................8-3
8.3.1 Error Code List ............................................................................................................................................................................ 8-3
8.4 Sevice Call Table ...........................................................................................................................................................8-8
8.4.1 Service Call Errors ....................................................................................................................................................................... 8-8
 Chapter 8

8.1 Outline

8.1.1 Outline
0014-1949

The printer indicates errors using the display and LEDs.

If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver.
The following three types of errors are displayed on the display:
- Warning
Status where the print operation can be continued without remedying the cause of the problem. This can, however, adversely affect the printing results.
- Error
Status where the print operation is stopped, and the regular operation cannot be recovered until the cause of the problem is remedied.
- Service call error
When a service call error occurs, the error is not cleared and the error indication remains on the operation panel even if the printer is powered off and on again.
(Occurrence of the service call error is indicated again at power-on.)
This measure is taken to prevent user's recovery of the service call error and damages to the printer.
Service call errors can be cleared, however, by starting up the printer in the service mode.

For how to take actions against warnings and errors, refer to "Troubleshooting".

Overview of warnings and error codes

T-8-1

Code* Diagnosis
W100x Ink warning
W110x Waste ink warning
W12xx GARO warning
03xxxxxx-20xx Media feeding error
03xxxxxx-2Exx Data mismatch error

03xxxxxx-25xx Ink error

03xxxxxx-280x Printhead error
03xxxxxx-281x Maintenance cartridge error
03xxxxxx-282x Adjustment error
03xxxxxx-2Fxx Other errors
Exxx-40xx Service call error

* "x" stands for a numeric or letter.

8-1
 Chapter 8

8.2 Warning Table

8.2.1 Warnings
0014-1952

* Codes represent the numbers that are displayed in DISPLAY in service mode and that are recorded in PRINTINF. Messages that are not accompanied by a code
indication are not logged.

T-8-2

Display massage Code* Condition detected Action

Ink Level: Check 0180104-1000 BK ink tank near-empty Renew the ink tanks.
Ink Level: Check 0180101-1001 Y ink tank near-empty
Ink Level: Check 0180102-1002 M ink tank near-empty
Ink Level: Check 0180103-1003 C ink tank near-empty
Ink Level: Check 0180106-1006 MBK ink tank near-empty
Ink Level: Check 0180106-1007 MBK2 ink tank near-empty
Problem with Printhead. 01800500-1010 Number of non-discharging nozzles in Clean the printheads. Renew the printheads. Identify the
Chk printing results printhead: Warning level head management sensor unit.
Prepare for maint cart 01841001-281A Maintenance cartridge near-full Replace the maintenance cartridge.
replacement.
Prepare for parts replacement. Parts counter W1 level Check the parts counter in service mode.
Call for service.
Parts replacement time has Parts counter W2 level After checking the parts counter in service mode,
passed. replace any part whose counter is nearing the error
Call for service. value.
GARO W1221 01341221-1030 GARO (image mode): Unknown command Verify the transmitted data before reprinting.
GARO W1222 01341222-1031 GARO (image mode): Invalid parameter
count (no parameters)
GARO W1223 01341223-1032 GARO (image mode): Required parameter
missing
GARO W1225 01341225-1034 GARO (image mode): Other warning
GARO W1226 01341226-103A GARO (image mode): Image processing
table error
GARO W1231 01341231-1035 GARO (setup): Unknown command
GARO W1232 01341232-1036 GARO (setup): Invalid parameter count
GARO W1233 01341233-1037 GARO (setup): Required parameter
missing
GARO W1234 01341234-1038 GARO (setup): Data out of bounds
GARO W1235 01341235-1039 GARO (setup): Other warning
End of paper feed. Forced feed limit Check the remaining quantity of roll media.
Cannot feed paper more.
This type of paper is not 01860006-1015 Non-support paper of HP-GL/2 Exchange for the compatible paper to HP-GL/2.
compatible with HP-GL/2.
GL2:W0501 01340501-1040 Memory full (HP-GL/2) Check if there is the non-image area of the print.
The memory is full. Verify the transmitted data before reprinting.
GL2:W0904 01340904-1048 Overflow of Polygon buffer (HP-GL/2)
The memory is full.
GL2:W0903 01340903-1047 Overflow of replot buffer (HP-GL/2)
The memory is full.
GL2:W0502 01340502-1041 Invalid parameter (HP-GL/2) Verify the transmitted data before reprinting.
The parameter is out of range.
GL2:W0504 01340504-1043 Invalid command (HP-GL/2)
This command is not supported.
Mail box nearly full. 011A1001-2901 The free hard disk space left for Personal Delete unneeded jobs stored in Personal Boxes.
Delete unwanted data Boxes in the printer's hard disk does not
have more than 1 GB, combined.
Mail box full. 01861003-2902 100 jobs are stored in the Personal Box. Delete unneeded jobs stored in Personal Boxs.
Now printing without saving data.
Mail box full. 011A1006-2906 Saved jobs exceed the Personal Box Press the stop button to cancel the print job.
Delete unwanted data capacity. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk.

8-2
 Chapter 8

8.3 Error Table

8.3.1 Error Code List

0014-1956

* Codes represent the numbers that are displayed in DISPLAY in service mode.
If the same message is displayed when the printer is turned off, then back on, take action as recommended in the Action column.

T-8-3

Display massage Code* Condition detected Action

PHead needs cleaning. 03800500-280C Printhead found to have many non- Clean the printhead. Identify the nozzles in a nozzle
Press Online to clear error. discharging nozzles during a non- check pattern. Replace the printhead.
discharging inspection (printing paused)
Paper size not detected. 03010000-200C Unable to detect the leading end of paper Check the leading end of paper. Reload the paper.
Lift the release lever and reload
the paper.
Leading edge detection error. 03010000-200D Unable to detect the trailing end of cut Check the sheet length. Check to see if paper has not
sheet jammed.
Lift the release lever and align
leading edge with orange line.
Paper size not detected. 03010000-2017 Paper (right) edge detection error Check the right edge of paper. Check the paper type.
Lift the release lever and reload
the paper.
Paper size not detected. 03010000-2018 Paper (left) edge detection error Check the left edge of paper. Check the paper type.
Lift the release lever and reload
the paper.
Cannot adjust printhead. 03010000-2820 Printhead registration unadjustable Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
Press Online to clear the error and light.
readjust printhead. Clean the printhead.
Cannot adjust printhead. 03010000-2821 LF unadjustable Check the paper on which a pattern is printed for smears.
Check the environment for interferences from outside
Press Online to clear the error and light.
readjust printhead. Clean the printhead.
Cannot print as specified. 03010000-2E1F Undersized paper loaded for internal Replace with A4/Letter or any larger-sized paper.
printing (A4 or larger)
Lift the release lever and replace
paper with A4/LTR (vertical) or
larger.
Cannot print as specified. 03010000-2E1F Undersized paper loaded for internal Replace with A3/11"x17" or any larger-sized paper.
printing (A3 or larger)
Lift the release lever and replace
paper with A3/Ledger (vertical) or
larger.
Cannot print as specified. 03010000-2E1F Undersized paper loaded for internal Replace with roll media at least 10 inches in width.
printing (roll media)
Lift the release lever and replace
roll with 10 in. wide or larger roll.
Cannot detect papr 03010000-2E25 Paper jam while feeding/ejecting/printing Remove the paper jam and reload the paper.

Remove paper and press Load/

Eject.
Cannot feed paper 03010000-2E27 Paper jam during feeding/printing/ejection Reload the paper.

Lift the release lever and reload

paper.
This paper cannot be used. 03010000-200E Undersized paper (cut sheets/roll media) Replace with larger-sized paper.
Check supported paper sizes.
This paper cannot be used. 03010000-200F Oversized paper (cut sheets/roll media) Replace with smaller-sized paper.
Check supported paper sizes.
Use another paper. 03010000-2F33 Unadjustable because of transparent media Replace with adjustable media.

Press Online to clear the error.

Paper loaded askew. 03016000-2010 Skew Correct the skew in the paper and reload it.
Lift the release lever.
Hardware error. 03130000-2E21 IEEE1394 interface error Check that the optionalIEEE1394 board is mounted.
03130000-2E21 Check the cable connection.

Turn off printer,wait, then turn on

again.
Paper size not detected. 03010000-200A Unable to detect the paper width (Paper Reload the paper
Reload paper. loaded at an improper position)
Paper jam. 03010000-2E27 Paper jam during feeding/printing/ejection Reload the paper

Press Load/Eject and reload the

paper.
Paper size not detected. 03010000-200C Roll media loading size detection failure Reload the roll media.
Lift the release lever and reload
the paper.

8-3
 Chapter 8

Display massage Code* Condition detected Action

Cannot adjust eccentric. 03010000-2822 Eccentricity correction disabled Check to see if paper has not jammed.

Press Online to clear the error.

Sheet printing is selected. 03860002-2E02 Data with a cut sheet specification has been Load cut sheets at the paper tray port.
received but no cut sheets are loaded.
Press Load/Eject and load sheets.
Roll printing is selected, but sheets 03860002-2E0A Data with a roll media specification has Replace with roll media.
are loaded. been received when a cut sheet tray is
loaded.
Press OK, remove the sheets, and
load a roll.
Roll printing is selected. 03060A00-2E00 Data with a roll media specification has Load roll media.
been received but no roll media are loaded.
Press Load/Eject and load a roll.
No Roll Feed Unit. 03060A00-2E0E Roll media unit not installed Install the roll media unit.

Turn printer off and install roll

feed unit.
The roll is empty. 03060A00-2E1B Roll media end Renew the supply of roll media.

Lift the release lever and replace

the roll.
Wrong paper feed slot for this 03061000-2E15 Paper type mismatch Check the type of paper that can be fed and reload the
paper type. paper.

Press Load/Eject and reload the

paper.
Manual printing is selected, but a 03860001-2E0C Data with a cut sheet specification has been Load cut sheets at the paper tray port.
roll is loaded. received when roll media are loaded.

Press Load/Eject and remove the

roll.
Hardware error. 03130031-291D Spur cam sensor detection failure Check the spur cam sensor.
03130031-291D

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2E23 Cutter unit failure Check the cutter unit.
03130031-2E23

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F14 Writing to the ASIC register disabled Replace the main controller PCB
03130031-2E14

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F16 Mist fan error Check the mist fan.
03130031-2E16

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F17 Suction fan lock detection error Check the suction fan.
03130031-2E17

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F20 Purge motor cam position error Check the purge unit.
03130031-2E20

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F22 Pump travel timeout Check the purge unit.
03130031-2E22

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F23 Purge motor error Check the purge unit.
03130031-2E23 Pump inoperable

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F25 Unable to detect the carriage motor home Check the carriage unit. Check the linear encoder for
03130031-2E25 position smears.

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F26 Carriage inoperable Check the carriage unit and surrounding parts.
03130031-2E26

Turn off printer, wait, then turn on

again.

8-4
 Chapter 8

Display massage Code* Condition detected Action

Hardware error. 03130031-2F27 Carriage travel timeout Check the carriage unit and surrounding parts.
03130031-2E27

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F1F Pump cam sensor error Check the purge unit.
03130031-2E1F

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F2A Unable to detect the feed roller home Check the feed roller encoder and surrounding part.
03130031-2E2A position Check to see if paper has not jammed.

Turn off printer, wait, then turn on

again.
Hardware error. 03030000-2F29 Feed motor timeout (Roll media) Check the roll feed unit. Check roll media. Check to see
03130031-2E29 if paper has not jammed in the printer.

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F2E Roll travel timeout Check the roll feed unit.
03130031-2E2E

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-4027 Lift travel timeout error Check the carriage unit and surrounding parts.
03130031-4027

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F13 A/D converter external trigger output stop Replace the new printhead.
03130031-2E13 detection hardware error 1

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F32 Multi sensor error Check the environment for interferences from outside
03130031-2F32 light.
Replace the multi sensor unit.
Turn off printer, wait, then turn on
again.
Hardware error. 03130031-2F3A Valve motor error Check the ink supply unit.
03130031-2F3A

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2F3B CS communication error Remove the ink tanks and then reload them.
03130031-2F3B Check the main controller PCB.

Turn off printer, wait, then turn on

again.
Hardware error. 0130031-260E Gap detection error Check the carriage unit and surrounding parts.
03130031-260E Replace the main controller PCB.

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-2618 VH voltage error Check the power supply unit.
03130031-2618

Turn off printer, wait, then turn on

again.
Hardware error. 03130031-260F Gap reference surface error Replace the reference surface sheet.
03130031-260F

Turn off printer, wait, then turn on

again.
Roll feed unit err 03060A00-2E24 Roll feed unit failure Replace the roll feed unit.

Turn off printer and check roll

feed unit
Unknown file. 03900001-4049 ROM data for another model has been Transmit valid ROM data.
Check file format. transferred.

Turn off printer, wait a while, then

turn it on again.
Unknown file. 03900001-4042 MIT data transfer failure Verify the validity of MID data before transferring it.
Check file format.

Turn off printer, wait a while, then

turn it on again.
Hardware error. 03130031-2F2B LF operation failure Check to see if paper has not jammed.
03130031-2F2B Check the feed motor and feed roller.

Turn off printer, wait, then turn on

again.

8-5
 Chapter 8

Display massage Code* Condition detected Action

Printhead error 03800200-2802 Invalid printhead installed Replace printhead

Open top cover and replace the

printhead.
Printhead error 03800300-2801 Printhead DI compensation failure Replace printhead

Open top cover and replace the

right printhead.
Printhead error 03800400-2803 Printhead EEPROM error Replace printhead

Open top cover and replace the

right printhead.
Hardware error. 03800500-2F2F Non-discharging error Identify the head management sensor unit
03800500-2F2F Replace the head management sensor unit
Replace the printhead
Turn off printer, wait, then turn on
again.
Hardware error. 03800500-2F30 Non-discharging position adjustment error Identify the head management sensor unit
03800500-2F30 Replace the head management sensor unit
Replace the printhead
Turn off printer, wait, then turn on
again.
Ink tank is empty. 03810104-2500 Bk ink tank empty Renew the Bk ink tank
Press OK and replace ink tank.
Ink tank is empty. 03810101-2501 Y ink tank empty Renew the Y ink tank
Press OK and replace ink tank.
Ink tank is empty. 03810102-2502 M ink tank empty Renew the M ink tank
Press OK and replace ink tank.
Ink tank is empty. 03810103-2503 C ink tank empty Renew the C ink tank
Press OK and replace ink tank.
Ink tank is empty. 03810106-2506 MBk ink tank empty Renew the MBk ink tank
Press OK and replace ink tank.
Ink tank is empty. 03810106-2507 MBk2 ink tank empty Renew the MBk ink tank
Press OK and replace ink tank.
Ink insufficient. 03810204-2580 Low on the Bk ink tank (as during Replace with a fully replenished Bk ink tank
Press OK and replace ink tank. cleaning)
Ink insufficient. 03810201-2581 Low on the Y ink tank (as during cleaning) Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Ink insufficient. 03810202-2582 Low on the M ink tank (as during cleaning) Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Ink insufficient. 03810203-2583 Low on the C ink tank (as during cleaning) Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Ink insufficient. 03810206-2586 Low on the MBk ink tank (as during Replace with a fully replenished MBk ink tank
Press OK and replace ink tank. cleaning)
Ink insufficient. 03810204-2590 Low on the Bk ink tank (during pre- Replace with a fully replenished Bk ink tank
Press OK and replace ink tank. printing checks)
Ink insufficient. 03810201-2591 Low on the Y ink tank (during pre-printing Replace with a fully replenished Y ink tank
Press OK and replace ink tank. checks)
Ink insufficient. 03810202-2592 Low on the M ink tank (during pre-printing Replace with a fully replenished M ink tank
Press OK and replace ink tank. checks)
Ink insufficient. 03810203-2593 Low on the C ink tank (during pre-printing Replace with a fully replenished C ink tank
Press OK and replace ink tank. checks)
Ink insufficient. 03810206-2596 Low on the MBk ink tank (during pre- Replace with a fully replenished MBk ink tank
Press OK and replace ink tank. printing checks)
Ink tank error. 03830204-2540 Bk ink tank ID error Replace with a valid Bk ink tank

Press OK and replace ink tank.

Ink tank error. 03830201-2541 Y ink tank ID error Replace with a valid Y ink tank

Press OK and replace ink tank.

Ink tank error. 03830202-2542 M ink tank ID error Replace with a valid M ink tank

Press OK and replace ink tank.

Ink tank error. 03830203-2543 C ink tank ID error Replace with a valid C ink tank

Press OK and replace ink tank.

Ink tank error. 03830206-2546 MBk ink tank ID error Replace with a valid MBk ink tank

Press OK and replace ink tank.

Ink tank error. 03830206-2547 MBk2 ink tank ID error Replace with a valid MBk ink tank

Press OK and replace ink tank.

No ink tank loaded. 03830104-2520 BK ink tank not installed Install a Bk ink tank
Press OK and check ink tank.
No ink tank loaded. 03830101-2521 Y ink tank not installed Install a Y ink tank
Press OK and check ink tank.
No ink tank loaded. 03830102-2522 M ink tank not installed Install a M ink tank
Press OK and check ink tank.

8-6
 Chapter 8

Display massage Code* Condition detected Action

No ink tank loaded. 03830103-2523 C ink tank not installed Install a C ink tank
Press OK and check ink tank.
No ink tank loaded. 03830106-2526 MBK ink tank not installed Install a MBk ink tank
Press OK and check ink tank.
No ink tank loaded. 03830106-2527 MBK2 ink tank not installed Install a MBk ink tank
Press OK and check ink tank.
Top cover is open. 03031000-2E0F Top cover abnormally open Close the top cover and turn on the printer again.

Turn off printer, wait a while, and

turn it on again.
Ink tank cover is open. 03031000-2E10 Ink tank cover abnormally open Close the ink tank cover and turn on the printer again.

Turn off printer,wait a while, and

turn it on again.
Maintenance cartridge full. 03841001-2819 Maintenance cartridge full Renew the maintenance cartridge.

Replace the maintenance

cartridge.
No Maintenance Cartridge 03841001-281B Not enough space in the maintenance Replace the maintenance cartridge.
capacity. cartridge prior to cleaning

Replace the maintenance

cartridge.
Maintenance cartridge problem. 03841201-2816 Maintenance cartridge EEPROM error Renew the maintenance cartridge.

Replace the maintenance

cartridge.
Maintenance cartridge problem. 03841201-2817 Maintenance cartridge ID error Renew the maintenance cartridge.

Replace the maintenance

cartridge.
Borderless printng not possible. 03861001-2405 Paper loaded at a position inaccessible for Check to see if a borderless printing spacer is installed.
Check roll position. borderless printing Reload the paper.

Online: Print
Load/Eject:
Change Paper
Borderless printng not possible. 03861001-2406 Data unfit for borderless printing Check the paper size.
Check paper size setting. Change the paper size.

Online: Print
Load/Eject:
Change Paper
Insufficient paper for job 03862000-2E09 Not enough roll media on remaining roll Renew the supply of roll media.
media quantity detection
Online: Print
Stop: Stop Printing
Load/Eject:
Change Paper
Cannot cut paper. 03870001-2015 Cutting failure Cut paper manually.
Lift the release lever and reload Check the cutter.
the paper.
Cannot adjust optic axis. 03010000-2824 Optical axis error Check the multi sensor.
Check the head management sensor.
Press Online to clear the error.
This type of paper is not 03061000-2E15 Non-support media of HP-GL/2 Exchange for the compatible paper to HP-GL/2 before
compatible with HP-GL/2. reprinting.

Online: Print
Stop: Stop Printing
Load/Eject:
Change Paper
Mail box full. 031A1002-2905 The job store executed when the free hard Delete unneeded jobs stored in Personal Boxes.
Delete unwanted data on your disk space left for Personal Boxes in the
computer to resume printing. printer's hard disk is full.
Press Stop to cancel printing.
Mail box full. 031A1002-2906 The store executed when 32 jobs are stored Delete unneeded jobs stored in Personal Boxes.
Cannot save. Delete unwanted in the Personal Box.
data on your computer to resume
printing.
Press Stop to cancel printing.
Hard disk error. 031A1001-2908 Hard disk format error Press the [OK] button to start reformatting the hard disk.
Press OK to reformat When formatting is finished, the printer automatically
restarts.
File read error. 031A1006-2909 Hard disk file error Restart the printer. Only the corrupted files will be
deleted, and the printer will restart.
Turn off printer, wait a while, and
turn it on again.
Invalid files will be deleted.

8-7
 Chapter 8

8.4 Sevice Call Table

8.4.1 Service Call Errors

0013-7771

*Codes correspond to the numbers shown on the DISPLAY in the service mode.

T-8-4

Code Description Action

E141-4046 Number of recovery rotations reaching Replace the purge kit, and then clear the parts counter in
50,000 or more the service mode.
E146-4001 Borderless/flow idle ejection/mist recovery Replace the waste ink tank unit or mist fan or waste ink
count error absorber or multi sensor reference, and then clear the
parts counter in the service mode.
E161-403E Abnormal temperature rise in printhead Replace the printhead.

E194-404A Non-discharging nozzle count error Replace the head management sensor unit, and then clear
the parts counter in the service mode.
E196-4034 Multi sensor unit version error Replace the multi sensor unit.

E196-4040 Checksum error Replace the main controller PCB.

E196-4041 Flash memory erase error Replace the main controller PCB.

E196-4042 Flash memory write error Replace the main controller PCB.

E196-4045 EEPROM write error Replace the main controller PCB.

E196-404C Serial number mismatch between boards Execute PCB replacement mode or replace the main
controller PCB.
E196-404D Machine ID mismatch between boards Replace the main controller PCB.

E196-404E EEPROM read error Replace the main controller PCB.

E198-401C RTC error Replace the lithium battery or replace the main controller
PCB.
E198-401D RTC low battery error Replace the lithium battery or replace the main controller
PCB.
E198-401E RTC clock stop Replace the lithium battery or replace the main controller
PCB.
E199-404B Temperature/humidity sensor board Check the temperature/humidity sensor board connector
connector out of position or replace the board.
E602-401A HDD failure Replace the HDD unit.

E602-401B HDD connection error Check the HDD connector/Replace the HDD unit.

8-8
Mar 10 2008