Uniservice Apartment Solutions

A Facility Management company for

Residential Communities
* Picture – DNR Atmosphere community, managed by Uniservice
About US
More About US
• Premier Integrated Facility Management company
focused only on residential communities.

• We focus on PEOPLE, PROCESS & TECHNOLOGY 3+ 12 + 50 +

based services with trust and quality
Years IoT Products Apartments

• Registered Head Quarters at Brigade IRV Centre,

Whitefield, Bangalore. Branch office at Chennai,
Coimbatore, Hyderabad.
100 + 1200 + 48,000 +

• Founded at Jan, 2017. Turnkey Projects Employees Total Flats

* Picture – Hiranandani bannerghatta, managed by Uniservice

 Founders

COO CSO CEO CTO CFO

Praveen Kumar S Vinoth Kumar G Murugaraj Swaminathan Venkatesan Selvaraj Gunasekaran Kandasamy

MTech – IIT Kanpur MCA – Bharathiar BE – Electrical, Anna University MCA – University of Madras ME – PSG Tech Covai
10+ Years in Operations, University 12+ Years in product management, 15+ Years in industry 15+ Years in product design, Agile
design analysis & 15+ Years in software 6Sigma Black Belt automation, IoT & process &6Sigma Black belt
validation development & data analytics control
Our journey so far…….
2020+
Kiran Mazumdar
MD, Biocon. President: BPAC The most
2018 - 2019
promising
brand
2017-2018 Top 10 FMS award
company in
SMARTILITY South India
2016 - 2017
Technology
FMS Driven FMS
2014 - 2016
Services for
Awarded Villas &
Best Gated Apartments
Community
In Bangalore
Our Uniqueness
Residential communities - Our footprints
• Premier Integrated Facility Management
company focused only on residential
communities.
• 100% staffs are in our payroll, No subcontract
• IFM Redefined – Manpower, material &
technology customised for every community.
• Drive sustainable solutions (Power
optimization, Water conservation, Waste
Management)
• Subject Matter Experts (SME) for every vertical
to provide solutions
• A Trust worthy mentor for RWA’s – addressing
pain points of community management
WHERE
Residential communities - Our footprints @Bengaluru
Residential - Where we stand?
Premium players:
Integrated Facility Service Value Driven FMS – Uniservice
for “Residential Communities” Builder FMS – ESPL, PPMS, Tandem, Lotus
3 Primitive FMS – Handiman, Paradigm, SMP

Organized players – Registered with Govt of

Integrated facility
India. Fixed term employment. But most of them
service providers
80+ are Aggregators / Outsourced service providers

Facility service Unorganized players – not governed by the

providers rules and regulations, not registered with Govt,
and no fixed terms of employment.
1100+
What we do?
A - Integrated Facility
Management (uniservice.in)

C - Technology B - Tools & Materials

 A - Integrated Facility Management

Water Management Power Management Safety Management Hygiene Management

Ø Guards / Supervisor
Ø Water In / Out Ø All DG, Lifts Ø Housekeeping
(Outsource)
Ø Sewage treatment Ø Transformers Ø Gardening
Ø Fire Extinguisher / Hydrants
Ø Water Softener Ø BESCOM Panels Ø Pest control
Ø Speed Breakers, Sign boards
Ø Rain Water Harvesting Ø Lights & Equipment's Ø Waste Management
Ø Intercom
Ø Swimming Pool Ø Motors/Pumps Ø Waste Composting
Ø CCTV Management
Ø Cauvery Monitoring Ø Blowers, Engines
B- Tools & Materials

Housekeeping

Gardening

Electrical and Plumbing

STP and Swimming pool

Stationaries
www. facilitycart.in
B es t Q u a l i t y Product F re e on - t i m e 3 Week Cred it
Products Ava ilabi lity delivery Period
C - Technology driven FMS
• Cloud based software coupled with IoT devices to manage and
monitor the facilities of the residential communities in an
organized way.
• Helps to monitor the standard of the facility management
irrespective of expert level of staffs. Real time 3 ways
attendance communication
• Provides insights to RWA for timely decision making & saves you
time, energy, and money
Manage your facility on cloud

Facility daily Facility

metrics dashboard
DEMO – 5 Mins

52 weeks PPM Asset management

Consultation – 100+ communities
• BAT Services - Ensure smooth handover
from builder to association with respect to
documents book keeping, legal formalities.

• Snag audit services - helps you understand

the system conditions, design vs build and
compliance requirements.

• Turnkey Projects - Borewell revival, V-wire

injection, STP & WTP revamp and new
installation, Solar initiatives, Composting,
100% waste segregation and many more

• Consultation - on cost savings, sustainable

solutions & monetization of resources.
Sustainable Initiatives

We measure our success by,

Promoting greener, healthier & safer communities.

Sewage: Solar: RWH:

Waste: Compost:
2166 146 MW 100MLD
5944 2702 MLD/ Year units/Year /Year
Ton/ Year Ton/Year

* Picture - Good earth malhar community, managed by Uniservice

 SLA & Escalation Matrix
Rating Response Completion Description SLA Target
(RCA & Report)
Critical Urgent Important Routine Planned

Critical Immediate 15 minutes Immediate risk to personal safety or SLA 100% 100% 98% 95% 95%
security; necessity of living; major Target
asset integrity; or the environment
Urgent 5 Minutes 2 Hours Immediate risk to customer/ staff
welfare; prevention of critical asset Escalation Matrix
failure; wastage of resources.
Important 30 Minutes 4 Hours Impending risk to comfort of living;
customer/ residents’ complaints.
Routine 1 Hour 12 Hours Property value maintenance;
through adherence to the checklist Top Management
and preventive maintenance.
Planned 4 Hours As agreed Usually of a larger scale than routine
Operations Head
with the maintenance activities. I.e.
client preventive and corrective actions.
Project In-charge
Best Practices – Water Management

V-Wire Technology WTP Salt Mixer Swimming Pool Quality Monitoring

Implemented at NVT Orchid 2 resource reduced. Implemented Implemented at PSN, Mantri

Garden and Pruksa Silvana villa. at Sterling Villa Grande Greens, Sterling etc.
Best Practices – Water Management
Real-Time Water Level &
Consumption Monitoring

• Ultrasonic based water

level monitoring
• Realtime monitoring of STP,
WTP & Pool operations
• STP & WTP Plant
Automation
• Water quality monitoring
(Temp, Ph, Ch, TDS etc..
• Alert mechanism

Manage your society on cloud

Best Practices – Power Management

Power & Water Audit Solar Panel Maintenance Preventive Maintenance

Regular Energy Audit by Electrical –
Executives, Ops Managers. Solar plant operation & Transformer, Earth pit & panel room
Pic: Prestige Silver Sun Apartment maintenance. preventive maintenance.
Pic: ARK Serene Apartment Pic: DNR Atmosphere Apartment
Best practices – waste management

ECOYAN - Garbage Collection OWC Operation In-House Nursery

Streamlined garbage collection Garbage Segregation, and Organic Usage of manure for in-house
method for Apartments, Villas. waste composting nursery garden.
Pic: Sterling Villa Grande Pic: Embassy Pristine Apartment Pic: Rohan Jharoka Apartment
 Best practices – Housekeeping

Scrubber for Deep Cleaning Vacuum Sweeping Machine High Pressure Jet Cleaning

Deep cleaning of corridors, Club Vacuum sweeping machine for Pressure jet cleaning for Basement
house area at regular intervals Roads & Pavements. and car parking area cleaning,
PIC: DNR Atmosphere Apartment Pic: Adarsh Vista Pic: Sobha City
Best practices – Monetization
• Reduce Defaulting through reminders, follow up!
• Cashless Transaction, Automated Billing process
• Common area renting – Creche, Super market, Cafeteria,
Salon etc.
• Clubhouse – Non residents usage! Continuous
monitoring as per guidelines
• Advertisement Billboards, Fee from tutors, Carnivals,
Sponsorship etc
• Digital notice board, Ads, Subscription charges, Parking
charges
• Dry waste sales, Manure sales, in-house nursery sales,
Organic vegetables sales.
• Roof top rain water, Terrace Garden, STP Excess water
• Bio Gas plant, Solar Grid
BAF Empaneled FMS Company
Liasioning with Govt bodies
BBMP BWSSB
Working with BBMP Labour, health and major roads Working with BWSSB & other departments to get
departments across many communities to handle Cauvery connection for many communities, Treated
Labour welfare, garbage and Katha initiatives excess water disposal through UGD line.

BESCOM POLUTION BOARD OF KARNATAKA

Working with with respective AEE to short out Line
Working with KSPCB for CFO renewals, water quality
phase issues, streetlights, common BSCOM bill
testing, garbage segregation and composting, audit
issues, commercial meter installation and tree
finding and closure of action items.
cutting across various communities.

FOREST DEPARTMENT BENGALURU CITY POLICE

Worked with forest, BBMP and BESCOM Uniservice collaboratively working with Law & order
departments to uproot infected 150 Basavanapatha and traffic to drive various awareness sessions on
trees at Sobha City and planted domestic trees. Also traffic, CCTV positioning, improve neighborhood
engage forest department for environmental day security at various communities.
plantation drive at various communities
ELECTRICAL INSPECTORATE
FIRE BRIGADE DEPARTMENT
Working with Electrical Inspectorate during Safety
Liaison with fire brigade norms for renewals, fire
and standard audit of Lift, DG, Panels etc.
audit, fire drill session for residents.
 Wall of fame
Top 10 recommended FMS Company

Rewarded by Zee Business

 9 Communities received horticulture awards for sustainability!
Sustainable Communities Awards
2019 2019 – Aug
– Aug 15th, M.15
th, at Lalbagh,
H Marigowda M. Hhall,
memorial Marigowda
Lalbagh memorial hall
 Our clients say
Vinay Deep Arcot

Uniservice Facility Management brought visible changes to our apartment,

we are extremely happy with their facility management services. People
are courteous and polite. Good customer service experience. We strongly
recommend Uniservice for Apartment Facility Management Services

Vinay Deep Arcot

President, Sobha City
Hebbal, Bengaluru
 Our clients say

Binny Jeshan
Local Guide · 102 reviews · 39 photos
Positive: Professionalism, Quality, Responsiveness, Value

We used Uniservice team in our property with 300+ apartments, and their
performance was very good. A professional and very capable leadership
team is the foundation for this group of Facility Management Team. They
have good expertise in the entire spectrum of residential property
management, and have well set processes and web based management
systems that makes it easy for the Managing committee. Their attention to
Binny Jeshan,
details, follow-up through internal metrics is very good, and keeps various
General Secretary
things on track. Recommended to any residential property without a
Purva Skydale Apartment
second thought.
Sarjapur Road, Bengaluru
 Our clients say

Alok Kothari
Local Guide · 33 reviews · 14 photos
Positive: Professionalism, Value for money, Leadership

We engaged Uniservice Facility Management to take care of our 20 year old

gated community. Until then association has direct contact stay on it's roll.
After six months - our residents couldn't be happier with the
transformation. Overall operations are now lot smoother with ticketing
system working well. AMC of various assets such as DG, STP or services
such as gardening, fogging are professional and effective. Highly
Alok Kothari
recommend.
General Secretary
Ferns Paradise
KR Puram, Bengaluru
 Our clients say
Rao Dggirala Ananta
2 reviews

As member of the first Management Committee (MC) of DNR Atmosphere,

Ramagondanahalli, White Field, Bangalore, was in-charge of taking over of
facilities from the Builder - DNR Corporation. MC engaged the services of
M/s. Uniservice as Consultant during this take-over process. M/s.
Uniservice has provided excellent service during the entire process of
identifying and preparing Snag List for the facilities and apartment
complex; auditing Plant & Equipment; Document verification and other
Ananth Rao requirements. Apart from the Consulting activities, M/s. Uniservice were
General Secretary engaged in end to end maintenance activities of Apartment complex. Their
DNR Atmosphere work is exemplary in maintaining the facilities, which is now more than a
Whitefield, Bengaluru year. M/s. Uniservice is highly recommended for Consulting and 'End to
End ' maintenance.
Our clients say

This is an extremely diligent, hardworking set of individuals who

deliver to commitment. The staff goes beyond their call of duty to
service issues and are quite proactive in their ways of working. We
have seen multiple improvements in operations within the
community. We are glad we chose Uniservice facility management
service for our societal operations.

Mr. Prem Iyangar,

General Secretary, Brigade Palm Springs
 Our premium customers
Premium Villas Customers Premium Apartment Customers
We are in the news
 T h a n k Yo u
Corporate Office:

Uniservice Apartment Solutions #804, Brigade IRV Centre,

Nallurahalli Road, Whitefield Bangalore – 560066
+91- 99006 43210